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1 | UserMan | Users Manual | 3.91 MiB | April 11 2019 |
User Manual Revision 4.2c2 (October 2019) Translated Version: English Original version:
German www.orpc.com ACL Medical Display Series OR-MD Made in Germany 1 2 3 3.1 3.2 3.3 3.4 4 4.1 5 5.1 5.2 5.3 5.4 5.5 5.6 6 7 8 8.1 8.2 8.3 8.4 8.5 8.6 8.7 9 General Instructions Classification and Intended Use Setting Up and Starting Up Connecting the Cables and Other Units Safety Instructions Electromagnetic Compatibility (EMC) Graphical Symbols Operation Operation Panel Servicing Tips for Care and Hygiene Maintenance Intervals and Wear Parts Faulty Signals and Alarm Signals Repairs Instructions for Transporting ACL Units Environmentally Correct Disposal Getting in Contact with the Manufacturer Imprint Warranty and Guarantee The Warranty The Guarantee Scope of and Performing Services The Service Procedure Disclaimers Other Services Applicable Law Data Protection 1 2 3 5 6 7 8 9 9 10 10 11 11 12 13 14 15 15 16 16 17 18 18 19 20 20 20 www.orpc.com 1.0 EN General Instructions 1 ID 1 Congratulations on purchasing your new ACL OR-MD. You have decided on a state-of-the-art quality product from a next-generation manufacturer. These instructions will give you a general idea of the steps you have to take for starting up and operating this display system. Please read it even if you are familiar with operating display systems. ID 2 This documentation might contain technical inaccuracies and typographical errors, although its information is updated and adapted regularly. We have put great eorts into providing you with correct and generally understandable informa-
tion, although the manufacturer cannot assume any liability for any errors that might be here. We reserve ourselves the right to make changes in or improve the products described and we are particularly grateful for any suggestions for improvements, indicating any errors and any constructive criticism. ID 3 We will use the term unit to designate the OR-MD xx model manufactured by ACL GmbH. EN EN 1.0 1.0 gure: OR-MD 21 with optinal desk stand 1 1.1 1.2 EN EN EN EN 1.2mod 6.2 6.3 6.4 6.5 6.6 Classification and Intended Use protective class I unit see IP label on your unit, depending on your model IP20 or IP31 An optional IP54 upgrade is available on request for all models. This unit is not intended for sterilization. It is not intended for operating in an environment with enriched oxygen. This unit is suited for permanent operation. 2 ID 4 The unit is designed for displaying data such as patient information inside and outside of operating theaters, intensi-
ve-care wards and similar areas of application. It is intended to assist a signal source device without a display or as its alternative display. ID 5 Following Section 6 of DIN EN 60601-1:2013 the unit is classied as below:
ID 6 Third-party equipment may be connected in consideration of the restrictions in section 3.1. ID 7 The unit is considered as professional ME-Equip according to DIN EN 60601-1-2:2016, paragraph 3.23. ID 8 It not is allowed to simultaneously touch the patient and pins of signal input/output components when connecting the unit to other devices. ID 10 The unit can be used within the patient environment. ID 11 This unit is not suited to be used in direct contact with the patient. ID 12 The patient is not supposed to operate or maintain the unit. ID 13 Furthermore, it is not allowed to use this unit in private households. ID 14 The unit is not protected against explosions. ID 15 Only instructed expert personnel may install, operate and maintain the unit. ID 90 There is no information required for activities that should avert damage to humans, animals or environment. EN EN EN EN EN EN EN EN 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.2 1.1 2 www.orpc.com 1.1 1.0 1.0 EN EN EN Setting Up and Starting Up 3 ID 16 The unit has been cleaned before leaving our production facilities. However, the units are neither sterile nor disinfected on arrival due to transport conditions and packing. Advices for initial cleaning can be found at section 5.1. ID 17 Make sure that the unit and its accessories are complete with the attached delivery note. ID 18 Keep the original transport box and packaging in the event that it might have to be transported back (this does not apply to units with on-site service). ID 19 We have used a mounting solution compatible to the VESA-100 standard into the backside of the unit to exibly and independently integrate the it into a wide variety of environments and applications. Various manufacturers oer a whole series of adapters or installation solutions for this. If you want, we can oer you customized installation solutions. ID 21 The unit may only be operated in an upright position (do not operate it in any direction at an inclination of more than 30 from the norm). The only unit that may be operated with a screen rotated at 90 (portrait mode) are those specially designated as such (i.e., portrait models). It is not allowed to operate it in impermissible positions (reversed and lying on its head, back or display) because this may damage the unit. ID 20 Only use the screws supplied and always use all fastening screws (orange) for correct and save assembly. EN EN EN 1.0 1.1 1.1 3 1.1 1.0 EN EN ID 22 Furthermore, it is necessary to ensure appropriate unit ventilation to protect it from overheating and for reliable and continuous operation. This is the reason why the unit should not be put in a place or under conditions where it is not possible to oer sucient ventilation for the units housing surfaces. Finally, it is not allowed to place or suspend objects or materials on the unit to prevent heat accumulation or an interruption of the air circulation and to protect the units mounting from excessive loads. ID 23 All service cables should be laid to make sure that nobody steps on them, trips over them or can put heavy objects on them to prevent the hazard of injury and damage to the unit. Make sure that there is a xed location and/or stable suspension. ID 38 If you have chosen the remote control option for your unit you should ensure to keep the IR-receiver within the opera-
ting panel freely accessible. ID 24 The industrial protection class of your unit can be upgraded up to IP65. If you have chosen this optional upgrade, one of the central elements of the IP65-sealing is the cover for the connector interface on the lower side of the unit. Connect all the required cables to the unit and insert them into the rubber sealings (blue) delivered with the unit. Insert the sealings into the cover. Finally, x the cover to the units housing like indicated on the drawings below (orange). EN EN 1.0 1.1 4 www.orpc.com 1.1 1.1 1.0 1.0 EN EN EN EN Connecting the Cables and other Units 3.1 ID 25 Only use the supplied cables. ID 26 Start o by connecting the potential equalization cable (special greenish-yellow marking) to ensure a sucient potential equalization between the unit and the user. The unit should not be operated in medical areas without connecting up potential equalization. ID 27 Check to see whether your power grid has the correct voltage and frequency before connecting the unit to the mains
(refer to the nameplate on the housing). Afterwards, connect all of the needed cable connectors (such as mains cable, keyboard, mouse, serial cables, USB and network) to the unit. To prevent the risk of electrical shock, this unit may only be connected to a supply system with a protective earth. Attaching strain reliefs to the unit is not necessary for the customer. ID 28 If you want to completely disconnect the unit from the power system, turn o the mains switch or pull the power plug from the outlet or. Never pull on the cable and always hold onto the plug of the cable when disconnecting the power system connections. Do not set up the unit under conditions that impede the disconnection from the mains. ID 29 When creating an electrical connection with other devices or when operating the unit at a mobile multiple outlet, compliance to the latest version of DIN EN 60601-1 has to be ensured. To maintain conformity in this case so-called decoupled connectors are available optionally. Data can be transferred through this galvanic isolation without any direct electrical contact. From the electrical point of view the connection of medical equipment on these decoupled connectors is admissible. Furthermore, a functional unit is created by exchanging data with other devices, especially if this functional unit is intended to be used for medical purpose (i.e. unit is controlling infusion pumps or applied parts are connected). Validity of any assured properties nor conformity to standards for the unit cannot be expanded to the newly created functional unit. Instead, the party which is placing this unit on the market or in the clinical environment is responsible for its conformity with all applicable standards. ID 30 Furthermore, there might be unforeseeable interactions or even malfunctions on one or both units if the unit is connec-
ted to other units. ID 31 We would be glad to provide technical support and resolve unanswered questions. 1.1mod EN EN EN 1.0 1.0 ID 81 EN 1.0 Figure: Example of a connector interface on the lower side of your OR-MD Available connectors will vary depending on the conguration you have chosen for your unit. 5 1.0 1.0 1.0 EN EN EN Safety Instructions 3.2 ID 32 Please comply with the safety instructions compiled below to prevent re, electrical shocks, injuries and damage to the unit. ID 85 Protect the unit from exposure to strong infrared radiation like i.e. direct impact of sunlight. ID 86 Protect the unit from strong magnetic elds like the eld close to a MRI. ID 107 Protect the unit from exposure to strong electromagnetic radiation. Operation close to HF surgery equipment is allowed for units with optional cable cover as long as the minimum distances listed in Abschnitt 3.3 are maintained. ID 88 Protect the unit from exposure to strong ionizing radiation like i.e. the radiation at a C-arm on X-ray devices. ID 89 Furthermore, the unit shall be protected from strong impacts and ongoing vibrations. ID 34 The unit may only be operated under the following ambient conditions:
EN EN EN EN 1.0 1.0 1.0 1.4 Temperature Humidity Altitude Operating 0 to 40C*1 10 to 90%
Storage
-10 to 60C 5 to 70%
non-condensing non-condensing 0 to 3.048m 0 to 10.000ft 0 to 12.192m 0 to 40.000ft Pressure 105 to 70kPa 105 to 19kPa EN Store the unit for three hours at the new operating location before commissioning if a dierence in temperature of 10C is exceeded. The unit might be damaged due to fast changes in temperature (i.e. by condensed water). ID 36 Prevent the unit from showing the same screen content over a longer period of time because TFT displays might have after images due to the image-sticking eect. Use the Display O function key to turn the display o if you do not use the unit for a longer period of time (this does not have any impact on the running programs or functions of the unit). A LED in the operating panel indicates the fact that the display is deactivated. Alternatively a screensaver could be used. 1.0 6 www.orpc.com 3.3 ID 46 Electromagnetic Compatibility (EMC) EN Emissions Test 1.4 Compliance Level Group 1 RF emissions CISPR 11 RF emissions CISPR 11 Harmonic emissions IEC 61000-3-2 Electromagnetic Environment - Guidance The unit uses RF energy only for is internal function. Therefore, is RF emissions are very low and are not likely to cause any interference in nearby electronic equipment. Class B Class D The unit is suitable for other use than in domestic establishments. The unit is suitable to be directly connected to the public low-voltage power supply network. 1.0 1.0 EN complies Voltage uctuations/icker emissions IEC 61000-3-3 EN ID 41 Using other cables than the original ones may aect the EMC. It may also aect the compliance of limiting values assured on delivery. ID 92 Output cables, intended for a direct connection to outdoor wiring, are not covered by the assured EMC characteristics of the unit. Herefore, additional inspections might be necessary. ID 42 Mounting the unit close to other electrical devices may cause interference eects on both devices. A sucient distance or shielding between these devices shall be ensured. ID 45 The unit is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled. The user of the unit can help to prevent electromagnetic interference by maintaining a minimum distance between portable mobile RF communications equipment (transmitters) and the unit, according to the maximum output power of the communications equipment, as shown below. EN EN 1.1 1.1 transmitter max. output in W separation distance according to frequency of the transmitter in m 150kHz to <80MHz 80MHz to <800MHz P d 5.3
=
U 1 0.12 0.37 1.17 3.69 11.67 P d 5.3
=
E 1 0.12 0.37 1.17 3.69 11.67 0.01 0.1 1 10 100 800MHz to 2.7GHz d P 7
=
E 1 0.23 0.74 2.33 7.38 23.33 For transmitters rated at a maximum output power not listed above, the recommended separation distance (d) in meters
(m) can be determined using the equation applicable to the frequency of the transmitter, where:
Note: These guidelines may not apply in all situations. Electromagnetic propagation is aected by absorption and reection from structures, objects and people.
- P is the maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer;
- U1 is the maximum strenght of frequency elds according to IEC 61000-4-6 ist (3V RMS outside the ISM band, 6V RMS in the ISM- and amateur radio band);
- E1 is the maximum strenght of frequency elds according to IEC 61000-4-3. 7 EN Graphical Symbols 3.4 ID 50 The signs and symbols below may have been used on your unit depending upon the equipment furnished on your product:
ID 51 1.0 1.5 Meaning Source EN Symbol CE symbol 2006/95/EG Annex III or 93/42/EWG Annex XII MEDICAL - GENERAL MEDICAL EQUIPMENT AS TO ELECTRICAL SHOCK, FIRE AND MECHANICAL HAZARDS ONLY IN ACCORDANCE WITH ANSI/AAMI ES60601-1: A1:2012, C1:2009/(R)2012 und A2:2010/(R)2012, CSA CAN/CSA-C22.2 NO. 60601-1:14 E500364 Underwriter Laboratories LLC EAC symbol This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. FCC ID: 2AUWB1 CU TR 004/2011 47 CFR Part 15 international protection marking IEC 60529 general mandatory sign ISO 7010-M001 instructions available in the manual ISO 7010-M002 do not touch direct current alternating current connection to or disconnection from the mains protective earth potential equalization connection manufacturer date of manufacturing WEEE barcode scanner RFID scanner ACL driver set none IEC 60417-5031 IEC 60417-5032 IEC 60417-5007 and IEC 60417-5008 IEC 60417-5019 IEC 60417-5021 ISO 15223-1 ISO 15223-1 2002/96/EG Annex IV
-
-
-
and 8 www.orpc.com 1.1 EN Operation 4 ID 52 You can use the Standby button to turn the unit on and o. This does not disconnect the power supply from the mains though. ID 53 Your unit is equipped with a capacitive operating panel. You can simply touch the glass pane above the symbol to trigger the key. To prevent the panel from trigger events during wipe disinfection you need to hold your nger on a key for at least 0.3. EN 1.2 Operating Panel 4.1 ID 55 The unit operates with the operating panel on the front. The key and LED layout varies according to the equipment you chose for your unit. The following key functions can be included:
EN 1.2 function keys turn unit on/o - standby no separation from the mains LED displays red kein Signal call up the OSD menu green ready to operate navigate the OSD menu on unit operating ashing unit in standby o not connected to the mains example gure: OR-MD key panel 9 1.0 EN Servicing Tips for Care and Hygiene 5 5.1 ID 56 The unit cannot be sterilized. ID 58 All kind of wipe disinfectants that are listed below can be used for cleaning the unit. The original list with all active substances and product names is available on the Website of the Robert Koch-Institut with the title Liste der vom Robert Koch-Institut geprften und anerkannten Desinfektionsmittel und verfahren (source: Bundesgesundheitsblatt 12/2013) or from ACL in German. The active substances in the following table are expected to be harmless for the unit as long as the listed limits are observed. The table does not represent a medical evaluation of the eectiveness of these substances. EN 1.1 Active Substance alcohol biguanide chlorine, organic or inorganic substances with active chlorine lye per-compounds phenol or phenolic derivates max. Concentration in %
100 8 10 8 6 max. Exposure in Minutes 360 360 360 360 360 Example Products Bacillol 30 Foam Meliseptol Incidin Plus Incidin perfekt Optisept Kalkmilch Incidin active Terralin PAA Helipur 1.0 EN
- acetone
- citric acid
- cleaning liquids basing on crude oil like petroleum, turpentine or oil ID 59 The following detergents and agents are unsuitable for cleaning:
Using cleaning pads, rough sponges and cloths might damage surfaces and sealing material. ID 60 Please make sure that the unit is cleaned and disinfected with an appropriate cleanser every time it is sent back for repair. If you are not able to do so mark the unit as contaminated and use safety foil to seal it twice. To ensure the necessary health conditions for our employees we reserve ourselves the right to initiate suitable measures on contaminated units at your costs or to refuse the unit at all. EN 1.1 10 www.orpc.com Maintenance Intervals and Wear Parts 5.2 ID 61 All units are designed for 24/7-operation. This is resulting in highest requirements to components and materials. To ensure the reliable operation under these harsh conditions we recommend to replace the following components prophylactically:
EN 1.3 Component Exchange After Note Panel 30.000 hours of operation no pretreatment required grommets in cable cover if necessary clearly visible abrasion indicates the need to change the grommets We would be glad to submit an oer for these maintenance tasks. ID 62 No consumables are required. EN 1.0 1.1 1.2 En EN Faulty Signals and Alarm Signals 5.3 ID 47 Shut the unit down if you discover any mechanical damage to the housing, display or service cables. You should have service check the unit in this case because operating the unit with damaged components can cause further damage. ID 48 Disconnect the unit from the network immediately in the following cases and get in contact with the manufacturer or authorized service technician:
- unusual odor or smoke
- a high level of heat escaping from the unit
- damage to the power cable or plug
- faulty unit functioning although you followed the operating instructions
- substantial changes in the units behavior that indicate that it needs service
- mechanical damage to the unit or its frontal glass plate (such as due to a fall)
- unusual noises from the unit during operation ID 108 Restart the unit in the following situations and check the environment for strong sources of EMC radiation and for any non-conformities with the minimum distances from transmitters listed in section 3.3:
ID 49 The unit does not have an alarm system.
- picture interferences
- short sporadic signal loss
- key panel triggered without user interaction EN EN 1.0 1.1 11 1.2 EN EN Repairs 5.4 ID 63 Diligent testing of the unit is guaranteed by the manufacturer. He is responsible for safety-related characteristics within the legal limits only if repairs and modications are performed by personnel authorized and trained or supervised by ACL and if the unit and its accessory are used according to the rules of the intended use. Therefore, there are warranty seals on or in your unit. Once a seal is broken an expiring warranty has to be assumed. Service personnel may be trained and certied by ACL only. ID 64 After being trained by ACL GmbH you can execute the agreed service activities, for example exchanging several compo-
nents, on your own. Please contact the manufacturer at the address in section 6 for training and advisory as well as the service manual. ID 65 Incorrect repairs are a safety risk. You should not apply your own setting or adjusting methods if they do not comply with the units specications or use components not supplied or approved by ACL GmbH because that might damage the unit. Finally, it is not allowed to make any changes or modications in the unit or take actions to boost performance beyond the original settings without the manufacturers permission. ID 80 There is one fuse for every phase of your unit. Its characteristics are:
EN EN 1.2 1.2 1.1 Manufacturer Schurter AG Model 5x20mm SPT series Operating Voltage 250 VAC Ampere Rating Characteristic 4A T Breaking Capacity 1,5 kA @ 250 VAC 10 kA @ 125 VAC To change a fuse remove the cover (orange) on your mains lter like indicated on the picture. Thereafter, you can remove and replace your fuse. 12 Lorem ipsum www.orpc.com 1.1 EN Instructions for Transporting ACL Units 5.5 ID 69 Please use ACL transport systems only to avoid any damages due to transportation conditions. If you need an appropriate transport system, we can send you all required materials for your unit at net costs. Components might be damaged if improper transport systems are used. Therefore, please take care of a careful handling during loading and transporting processes. Ensure the compliance with the transport conditions described in the units manual and on the transport label. Choose the appropriate transport box depending on the model name on the type plate:
OR-MD 15 to OR-MD 24 OR-MD 27 and OR-MD 32 Remove all cables, mounting systems and other accessories. Remove all cables, mounting systems and other accessories. Place the unit between the swing foils. Press both swing foils onto each other. The unit shall not have any space to move between the foils. Attach the airbags to two opposing sides of the unit and place it in the carton. Place the accessory box on the upper swing foil. Use a knife to cut down all four carton corners until the swing foils have no room left for movements inside the carton. Close the carton. The carton shall be xed with tension straps onto a pallet in an upright position. Transporting the carton in a lying position might damage the unit!
The carton must not be larger than the pallet. 13 Environmentally Correct Disposal 5.6 ID 68 This section applies for returning old electrical and electronic equipment in the countries of the European Union. EN 1.0 Users of electrical and electronic equipment are obliged to collect old equipment separately. Old electrical or electronic equipment may not be disposed of together with the unsorted domestic refuse (residential waste) because separate collection is the prerequisite for re-use, recycling and using old electrical or electronic equipment to drive down resource utilization. Please get in contact with the manufacturer at the address given in Section 6 or with an authorized disposal company for returning your old units. We would be glad to advise you as to the options for disposing of your ACL unit. Return can be refused for old equipment that constitutes a risk to human health or safety due to contamination during usage. The Directive of the European Union states that electrical or electronic units designated with one of the symbols below may not be disposed of with residential waste. returning batteries:
The directive of the European Union states that batteries designated with one of the symbols below may not be disposed of with residential waste. The chemical symbol for the heavy metal contained in it is given below the trash dumpster with batteries containing pollutants. Cd Hg Pb cadmium mercury lead 14 www.orpc.com Getting in Contact with the Manufacturer 6 ID 67 You can get in touch with us at the following address:
EN 1.1 ACL GmbH Apelsteinallee 5 04416 Markkleeberg Germany phone: +49 (341) 23078 - 0 fax:
+49 (341) 23078 - 99 8 a.m. to 5 p.m. Monday-Friday email:
service@acl.de website: www.orpc.com 1.1 EN Imprint 7 ID 70 Copyright 2018 ACL GmbH No part of this manual may be reproduced in any form (printing, photocopy, microlm or any other process) without the prior written permission of the manufacturer or processed, copied or disseminated using electronic systems. We reserve ourselves the right to make modications in terms of technical progress. All copyrights shall be reserved to ACL GmbH. All rights reserved. Editor ACL GmbH Apelsteinallee 5 04416 Markkleeberg Germany www.orpc.com Amtsgericht Leipzig, HRB 13844 VAT-ID: DE 191 570 067 Trademarks The trademarks used are the property of each of their owners. All rights reserved, in particular for patents, utility models and registered designs. We reserve ourselves the right to supply options and technical modications reserved. The designations given in this document can be brands or registe-
red trademarks whose utilization by third parties for their own purposes may infringe upon the rights of the holder. Product images may dier from the original product. 15 EN Warranty and Guarantee 8 ID 71 Thank you for purchasing a quality product from ACL GmbH. We have developed our products to meet high technical and quality standards. To maintain this quality, there are some assurances that you as a customer are entitled to claim in the event of material or processing faults in the product you have purchased. We will use the terms guarantee, warranty and service to describe the dierences between those assurances. 1.1 Warranties correspond with the legal claims on product liability of the country in which you have bought your unit rst from ACL GmbH. The guarantee granted establishes ACL GmbHs own voluntary obligation as the manufacturer towards rst-time purchasers of new units. This guarantee does not extend to units that are bought as used units. The term service is used through this section to state generally applicable items of information on both, guarantee and warranty. You can nd the precise type and term of guarantee or warranty for your ACL product in the description on your original invoice and original delivery note. You cannot assert any other or more extensive claims from the guarantee than those described here. Regardless of this, there may be guarantees of ACL sales partners or other third parties along with this manufacturers guarantee that you can also assert against them. 1.0 En The Warranty 8.1 ID 72 The warranty period is 24 months and the warranty commences on the day that a customer of ACL purchases the product for the rst time (the date of the original invoice or the date of the original delivery note). Please bear the fact in mind that you can only assert claims when you submit the original purchase voucher or original delivery note. This is the reason why you should always store these documents. The units designation and the units serial number have to be noted on the invoice/delivery note. If you purchased your unit in one of the countries that the guarantee laws does not have a regulation for, you can see the type of guarantee and term of the guarantee in the invoice or delivery note from the rst-time sale of the product to a nal customer. Furthermore, you have to assert warranty claims to ACL GmbH or the responsible sales or service partner without delay after discovering the fault. This manual contains a list of important phone numbers in section 6 and you can also nd a current list of important phone numbers and contact persons on our website at www.or-pc.com. 16 www.orpc.com The Guarantee 8.2 ID 73 Finally, there is the possibility of purchasing services from ACL GmbH and its sales partners for an additional price to expand the scope and term of the guarantee. These are the available types of guarantee:
EN 1.1 bring-in guarantee The customer brings the defective unit to a qualied ACL service point in consultation with ACL GmbH. In the event bringing the guarantee into operation, ACL GmbH shall pay the costs for the worktime accumulating and the material or replacement part needed. The transport to the qualied ACL service point and back shall be at the customers risk and expense. limited bring-in guarantee on components The scope of the guarantee can dier from that of the product that you purchased the component with on the following components. You can nd any existing restrictions in the term of the guarantee for the following components in the attached guarantee document or original invoice/original delivery note. external keyboard, mouse, barcode scanner and other connection parts storage batteries and USV installation system, mounting device and trolley Please bear the fact in mind that there might be a separate guarantee from another manufacturer for some components. Please do not hesitate to get in contact with the address specied in Section 6 if you have any questions. guarantee with on-site service The customer reports a defective unit to ACL GmbH by email or phone. If ACL GmbH cannot correct the malfunction on the phone, an ACL service partner will repair the fault at the customers location. Please do not hesitate to get in contact with us for questions on the service territory. We have attached a list of phone numbers to your product and you can also nd a current list in internet under www.or-pc.com. In the event bringing the guarantee into operation, ACL GmbH shall pay the costs for the working time, travel time, any necessary transport and material or replacement part needed. Beyond this, if the guarantee with on-site services provides for a certain reaction time, the service partner generally arrives on the customers premises in this time. Any further claims of the party entitled to the guarantee beyond those explicitly specied in these guarantee conditions shall be ruled out to the extent that ACL GmbH has a mandatory legal obligation or liability pursuant to the applicable national law. This shall particularly extend to claims to compensation for consequential damage, lost prot, lost data, lost information or damage due to an interruption to operations. 17 Scope of and Performing Services 8.3 ID 74 In the absence of other regulations, the service includes all material and processing faults occurring for the specic term of the guarantee. Maintained services neither extend the guarantee nor warranty period, nor do they set a new period in motion. The period for installed replacement parts ends with the guarantee or warranty period for the entire unit. EN 1.1 Defects are excluded from the guarantee that result from anything else than proper operation where proper operation means operating the product under the conditions described in the operating instructions or product documentation. The guarantee restricts itself to manufacturing the hardware performance features and the state that the original product had before the defect. It shall be sucient that the product aected complied with the test requirements in conformity with ACL's specications for the original product in conformity with the product data sheet. ACL GmbHs service does not constitute restoring customer data or software. The Service is done by repair or replacement at ACL GmbHs choice within the conditions above. Defective components are replaced with new or as-new components in the event of material and/or processing faults or the entire product may be replaced with the same or a functionally equivalent product. In any event, the value of the service shall be restricted to the value of the faulty product. The defective components removed from a product in the framework of an event bringing the service into operation shall become the property of ACL GmbH. Finally, ACL GmbH or authorized service partners shall provide services at the work times set locally that may vary based upon national or regional customs. The Service Procedure 8.4 ID 75 If errors according to section 5.3 have occurred, in case of a complaint, when the unit is damaged or in case of return due to routine testing or modication we have enabled a process to ensure processing as fast as possible as well as a clearly identication of your unit. EN 1.1 Please choose one of the following ways establish a contact with us:
1 - Website Please visit our Website and fulll the form at the Support/RMA section as completely as possible:
https://www.orpc.com/en/support/
18 www.orpc.com 2 - Phone Please contact us at the phone number from section 6. We will need the following information:
- your name and a phone number or mail address where you can be reached
- the serial number of your product
- if the unit is bought from a vendor: the model designation and article code of the product, the date and name of the vendor you have bought the unit from
- a brief description of the problem
- an address we should send the unit to, once it is repaired
- optional: a process number that we will use in all related documents 3 - Fax Please contact us at the fax number from section 6. Please ensure that the information above are part of the fax, if possible. Afterwards you will get a reply via eMail from our service department containing your RMA process number as well as queries from our service team if a problem needs to be specied. Disinfect the unit. Send it back to ACL GmbH conside-
ring the hints from section 5.5. Add the process number on the shipping package or add the printed ACL answer email to your shipment. Your RMA-process will be dealt with after arriving at ACL GmbH. You can request the current status of your RMA-process anytime. Therefore, please have your process number ready. Furthermore, we always recommend securing data when using computer hardware or software and it is absolutely necessary to save data before service activities because we cannot ensure in every case that data is not lost at the service call. Please also bear the fact in mind that you as the units user bear the exclusive responsibility for complete data save including the application and operating system software. ACL GmbHs liability shall be explicitly ruled out for data and information losses when performing the guarantee. 1.2 EN Disclaimers 8.5 ID 76 Following states are not part of the service:
- insignicant errors or departures from the product quality that are irrelevant to the units value and intended purpose
- providing and installing BIOS, driver or software updates/upgrades
- resetting safety functions or erasing passwords
- saving or restoring customer data or software
- re-installing software/operating systems that cannot run any longer (such as by deleting les relevant to the unit, faulty system settings or malware)
- running integrated, loaded or supplied software without interruptions or faults and the quality, performance, marketability or suitability of said software or your product documentation for any purpose even if it was delivered together with an ACL product
- wear and tear on all wear parts described in manual
- consumables
- replacing used batteries and decreasing storage battery capacity
- pixel faults on screens within the acceptance level as agreed in the order documents 19 Furthermore, the service does not include diagnosing and rectifying malfunctions caused by:
- customers or third parties using or handling the unit improperly or inexpediently (such as screen breakage, damage to the mechanism or housing and defective cables or plugs)
- damage during shipment, if the device was sent back to ACL by the customer ignoring the transport instructions like i.e. indicated in section 5.5
- actions that do not satisfy the requirements of the products manual
- repairs, settings or changes on the unit or its accessories by no authorized personal
- overclocking and other performance boosts without manufacturers permission
- running software with hardware requirements above the capabilities of the unit
- force majeure (such as lightning striking, oods or wars)
- extraordinary environmental inuences (such as excess voltage or magnetic elds) or other circumstances beyond the control of ACL GmbH. The guarantee claim shall expire unless the defect can be proven not to have been caused by these events or be their consequence.
- if ACL products have or are used with parts, components or peripheral units not approved by ACL GmbH for the specic application
- if services/repairs or other modications to the product are carried out by persons not authorized by ACL GmbH
(warranty seal broken) 1.0 EN Other Services 8.6 ID 77 In this framework, we would like to point out the option of purchasing an extension to the scope of the guarantee/-
customer service for your ACL products in accordance with your personal needs. You can get more detailed information on this directly from ACL or our sales partners. ACL guarantee extensions shall be subject to the conditions described in this document that others may be added to. You will be handed out the conditions applying to ACL guarantee extensions when you purchase your unit or they are available from ACL GmbH. Applicable Law 8.7 ID 78 This guarantee shall be subject to the applicable law in the country where the nal customer rst purchased the product from the dealer and it shall be interpreted in agreement with it. The convention on treaties for the international sale of goods shall not apply. EN 1.0 1.1 EN Data Protection 9 ID 79 We would like to point out to you that data surveyed from you when drawing up or processing the order are electronically recorded, processed and analyzed and are used for the purpose of quality assurance. We assure you that this data is treated pursuant to the DSGVO. We would be glad to notify you at your request and at no charge whether and what personal data we have stored on your person. You can call us and notify us at any time if in any specic case you do not want your personal data to be stored. A complete data protection declaration can be found on the website listed in section 6. 20 www.orpc.com ACL GmbH Apelsteinallee 5, 04416 Markkleeberg, Germany Phone Fax Email Website www.orpc.com
+49 341 230 78-0
+49 341 230 78-99 info@acl.de www.orpc.com No reproducing in any form of this manual, in whole or in part, may be made without written authorization from ACL GmbH. All rights reserved. 10/2019 Subject to change without notice.
1 | ExtPho | External Photos | 911.83 KiB | April 11 2019 |
ModelName/IDEUT:ORMD15 FCCID:2AUWB1 ExternalPhotos ModelName/IDEUT:ORMD15 FCCID:2AUWB1 ModelName/IDEUT:ORMD15 FCCID:2AUWB1
1 | IntPho | Internal Photos | 178.59 KiB | April 11 2019 |
ModelName/IDEUT:ORMD15 FCCID:2AUWB1 InternalPhotos EUTTOPANDBOTTOMSIDE EUTCASEBOTTOMSIDE ModelName/IDEUT:ORMD15 FCCID:2AUWB1 EUTCASETOPSIDE EUTPCB ModelName/IDEUT:ORMD15 FCCID:2AUWB1 EUTPOWERCONVERTER
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2019-11-04 | JAB - Part 15 Class B Digital Device | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2019-11-04
|
||||
1 | Applicant's complete, legal business name |
ACL GmbH
|
||||
1 | FCC Registration Number (FRN) |
0028923357
|
||||
1 | Physical Address |
Apelsteinallee 5
|
||||
1 |
Markkleeberg, N/A
|
|||||
1 |
Germany
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
j******@eurofins.de
|
||||
1 | TCB Scope |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
2AUWB
|
||||
1 | Equipment Product Code |
1
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
R****** T********
|
||||
1 | Telephone Number |
+49 3********
|
||||
1 | Fax Number |
+49 3********
|
||||
1 |
r******@acl.de
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | JAB - Part 15 Class B Digital Device | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Display to be used in the medical/hospital environment. | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
Eurofins Product Service GmbH
|
||||
1 | Name |
J**** K********
|
||||
1 | Telephone Number |
49-33********
|
||||
1 | Fax Number |
49-33********
|
||||
1 |
j******@eurofins.de
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15B |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC