Synergize RF Network kV2c Field Installation Instructions Y20466 - TUM Revision D www.Aclara.com DRAFT 8-17-17 DRAFT 8-17-17 Proprietary Notice This document contains information that is private to Aclara Technologies LLC, an Ohio limited liability company, and/or that is private to Aclara Meters LLC, a Delaware limited liability company (individually or collectively Aclara). This information may not be published, reproduced, or otherwise disseminated without the express written authorization of Aclara. Any software or firmware described in this document is furnished under a license and may be used or copied only in accordance with the terms of such license. Disclaimer The information in this document is subject to change without notice and should not be construed as a commitment by Aclara. Aclara assumes no responsibility for any errors that may appear in this document. No responsibility is assumed for the use or reliability of software on equipment that is not supplied by Aclara. Metrum Cellular, STAR, Synergize, and TWACS are registered trademarks of Aclara Technologies LLC. Aclara Technologies LLC Confidential and Proprietary Copyright 2017. All Rights Reserved. S R F N k V 2 c F i e l d I n s t a l l a t i o n I n s t r u c t i o n s DRAFT 8-17-17 DRAFT 8-17-17 Warnings, Cautions, and Notes Always consult and adhere to all local and national safety codes, regulations, and standards.WARNING, CAUTION and Note statements are used throughout this manual to emphasize important and critical information to help you ensure safety and prevent product damage.These statements are defined below. WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious physical injury. CAUTION indicates a situation, which, if not avoided, could result in damage to equipment, damage to software, loss of data or invalid results. NOTE indicates important supplemental information. FCC/IC Compliance This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. CAUTION Any changes or modification made to this device without the expressed, written approval of Aclara Technologies LLC may void the user's authority to operate this device. S R F N k V 2 c F i e l d I n s t a l l a t i o n I n s t r u c t i o n s 1 DRAFT 8-17-17 FCC/IC Compliance Antennas Only the antenna provided with this meter is authorized to be used without approval from Aclara, the FCC, and ISED. FCC/IC RF Exposure Guide Aclara Technologies LLC low power RF devices and their antennas must be fixed-mounted on indoor or outdoor permanent structure(s) providing a separation distance of at least 20 cm from all persons during normal operation. This device is not designed to operate in conjunction with any other antennas or transmitters. No other operating instructions for satisfying RF exposure compliance are needed. Field Calibration Procedure Aclara Technologies LLC low power RF devices have passed through extensive testing and calibration procedures while in the factory. Therefore, no additional calibration or adjustment is required in the field. 2 S R F N k V 2 c F i e l d I n s t a l l a t i o n I n s t r u c t i o n s DRAFT 8-17-17 Avertissements, mises en garde et remarques Toujours consulter et respecter les codes, rglements et normes de scurit locaux et nationaux. Des AVERTISSEMENTS, MISES EN GARDE et remarques sont utiliss tout au long de ce guide pour souligner l'information importante et critique qui vous aidera assurer la scurit et prvenir les dommages au produit. Ces noncs sont dfinis ci-dessous. indique une situation potentiellement dangereuse qui, si elle n'tait pas vite, pourrait entraner la mort ou des blessures graves. AVERTISSEMENT MISE EN GARDE indique une situation qui, si elle n'tait pas vite, pourrait entraner des dommages l'quipement, des dommages au logiciel, des pertes de donnes ou des rsultats invalides. REMARQUE indique des informations supplmentaires importantes. Conformit FCC/IC Cet quipement a t test et il est conforme aux limites pour un appareil numrique de Classe B, en vertu de l'article 15 des rglements de la FCC. Ces limites sont conues pour offrir une protection raisonnable contre l'interfrence nuisible dans une installation rsidentielle. Cet quipement gnre, utilise et peut mettre de l'nergie de frquences radio et, s'il n'est pas install ou utilis conformment aux instructions, il peut causer une interfrence nuisible aux communications radio. Il n'existe toutefois aucune garantie que de telles interfrences ne se produiront pas dans une installation particulire. Si cet appareil cause des interfrences nuisibles la rception des signaux de radio ou de tlvision, ce qui peut tre dtect en mettant l'appareil sous et hors tension, l'utilisateur peut tenter de neutraliser l'interfrence de l'une ou l'autre des faons suivantes :
Rorienter ou repositionner l'antenne de rception. Augmenter la distance sparant l'quipement du rcepteur. Brancher l'appareil dans une prise sur un circuit lectrique diffrent de celui sur lequel le rcepteur est branch. Consulter le fournisseur ou un technicien radio ou tlvision expriment. MISE EN GARDE Tout changement ou toute modification cet appareil sans l'approbation crite expresse d'Aclara Technologies LLC peut annuler l'autorisation de l'utilisateur d'utiliser cet appareil. S R F N k V 2 c F i e l d I n s t a l l a t i o n I n s t r u c t i o n s 3 DRAFT 8-17-17 Conformit FCC/IC Antennes L'antenne fournie avec ce compteur est la seule qui puisse tre utilis sans l'approbation d' Aclara, the FCC et l' ISED. Guide d'exposition aux RF FCC/IC Les appareils RF faible puissance Aclara Technologies LLC ainsi que leurs antennes doivent tre monts de manire fixe sur des structures intrieures ou extrieures permanentes qui se trouvent au moins 20 cm des personnes pendant le fonctionnement normal. Cet appareil n'est pas conu (et il n'a aucun branchement externe) pour tre utilis en association avec toute autre antenne ou tout transmetteur. Aucune autre instruction d'utilisation n'est requise pour assurer la conformit aux rgles d'exposition aux RF. Procdure de calibration sur place Les appareils RF faible puissance Aclara Technologies LLC ont t soumis des tests tendus et multi-tches et des procdures de calibration complexes en usine. Par consquent, ils ne requirent pas de calibration ni d'ajustement supplmentaire sur place. Les appareils RF faible puissance Aclara Technologies LLC sont expdis au client dans des botiers scells. Aucun ajustement ne peut donc tre effectu sur place sans briser le botier scell en usine. 4 S R F N k V 2 c F i e l d I n s t a l l a t i o n I n s t r u c t i o n s DRAFT 8-17-17 Installation Notes The GE kV2c meter integrated with the Synergize RF module is a plug-for-plug meter replacement designed to be inserted into a number of standard socket meter bases. To install the integrated meter, simply remove the existing meter and insert the integrated meter in its place. Record the final reading of the replaced meter as per standard utility practices. The blue LED is set to flash on the meter to provide a visual indication that the meter has powered on. If a time set command is received from at least one DCU with a matching Network ID within 5 minutes of powering up, the blue LED light stops flashing and remains solid for 2 minutes, and then turns off. However, if the valid time set command is NOT received within 5 minutes, the flashing blue LED turns off. If this occurs, note that the Synergize RF module did not make a valid network connection. Try to install another meter at this location. If the condition persists with the second meter record the meter number, and note that the meter was left with a flashing blue LED. Also note if you are unable to successfully install a meter at this location. If you have questions, please contact Aclara Support at support@aclara.com or call 1-800-892-9008. NOTE You will see the blue LED flashing on the right front side of the meter underneath the meter nameplate. Upon verification of normal operation, record all appropriate information, including digital register reading, before completing installation. S R F N k V 2 c F i e l d I n s t a l l a t i o n I n s t r u c t i o n s 5 DRAFT 8-17-17 Installation Instructions Installation Instructions When installing the Synergize RF module, enter the following information into the system:
1. Record the GPS coordinates of the meter face to the sixth (6) decimal place. 2. Record the current date and time. 3. Scan the QR code to enter the meter number, and MAC ID. 4. Take a zoomed-in picture of the meter face. 5. Take a zoomed-out picture of the meter face, including surrounding features. 6. Turn 90 degrees to your right, and take a picture. 7. Turn 90 degrees to your right, and take another picture. 8. Turn 90 degrees to your right, and take one more picture. 9. With your back to the meter face, document the compass direction the meter face is pointing. Record the direction in whole degrees, keeping in mind that north is 0, east is 90, south is 180, and west is 270. 6 S R F N k V 2 c F i e l d I n s t a l l a t i o n I n s t r u c t i o n s DRAFT 8-17-17 CAUTIONS In order to avoid damage to the equipment, correct meter-socket wiring should always be verified when installing the meter. From the meter nameplate, verify that the type, class, voltage, and form are compatible with the installation. NOTE These instructions assume that an in-range DCU has already been installed, and properly configured with a valid time. Find the wiring diagram from the following pages that corresponds to the meter being installed. Verify that this wiring diagram matches the meter-socket wiring. S R F N k V 2 c F i e l d I n s t a l l a t i o n I n s t r u c t i o n s 7 DRAFT 8-17-17 Supported Field Installations Supported Field Installations Form 2S Form 8S/9S 8 S R F N k V 2 c F i e l d I n s t a l l a t i o n I n s t r u c t i o n s DRAFT 8-17-17 Form 8S/9S (120VT) Form 12S/25S S R F N k V 2 c F i e l d I n s t a l l a t i o n I n s t r u c t i o n s 9 DRAFT 8-17-17 Supported Field Installations Form 16S Form 45S 10 S R F N k V 2 c F i e l d I n s t a l l a t i o n I n s t r u c t i o n s DRAFT 8-17-17 Form 45S (120VT) S R F N k V 2 c F i e l d I n s t a l l a t i o n I n s t r u c t i o n s 11 DRAFT 8-17-17 Support Support There are several ways to get help when you have a question, an issue, or would like to speak with Aclaras Support personnel. Aclara Connect Aclara's exciting customer portal (https://connect.aclara.com) enables you to access our frequently-updated knowledge database, easily access product documentation, submit and track your Support cases and RMAs, access Aclara University's Online Learning Center (OLC) and learning library, track your orders, join communities and groups, join in discussions with other Aclara customers and Aclara personnel, and much more. If you do not have access to Aclara Connect, email support@aclara.com and request access. Aclara University Aclaras on-demand training makes content available to you in a convenient, cost-effective online environment. The OLC has recordings of several webinars, streaming educational videos, software simulations, and short videos which walk you through a specific task. Access the OLC by going the Training tab of Aclara Connect and clicking the Online Learning Center link. Technical Support Email support@aclara.com or call 1-800-892-9008 to speak with an Aclara representative. 12 S R F N k V 2 c F i e l d I n s t a l l a t i o n I n s t r u c t i o n s DRAFT 8-17-17