Synergize RF Network Intelligent Load Control (ILC) Device Installation Instructions Y99854-3-TUM Revision B www.Aclara.com Proprietary Notice This document contains information that is private to Aclara Technologies LLC, an Ohio limited liability company, and/or that is private to Aclara Meters LLC, a Delaware limited liability company (individually or collectively Aclara). This information may not be published, reproduced, or otherwise disseminated without the express written authorization of Aclara. Any software or firmware described in this document is furnished under a license and may be used or copied only in accordance with the terms of such license. Disclaimer The information in this document is subject to change without notice and should not be construed as a commitment by Aclara. Aclara assumes no responsibility for any errors that may appear in this document. No responsibility is assumed for the use or reliability of software on equipment that is not supplied by Aclara. Metrum Cellular, STAR, Synergize, and TWACS are registered trademarks of Aclara Technologies LLC. Aclara Technologies LLC Confidential and Proprietary Copyright 2018-2019. All Rights Reserved. S y n e r g i z e R F I L C I n s t a l l a t i o n I n s t r u c t i o n s Warnings, Cautions, and Notes Always consult and adhere to all local and national safety codes, regulations, and standards.WARNING, CAUTION and Note statements are used throughout this manual to emphasize important and critical information to help you ensure safety and prevent product damage.These statements are defined below. Indicates a potentially hazardous situation which, if not avoided, could result in death or serious physical injury. Indicates a situation, which, if not avoided, could result in damage to equipment, damage to software, loss of data or invalid results. NOTE Indicates important supplemental information. FCC/IC Compliance This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving enclosure. Connect the equipment to a circuit different from that to which the receiver is Increase the separation between the equipment and receiver. connected. Contact Aclara for help. Any changes or modification made to this device without the expressed, written approval of Aclara Technologies LLC may void the user's authority to operate this device. S y n e r g i z e R F I L C I n s t a l l a t i o n I n s t r u c t i o n s 1 FCC/IC Compliance Antennas Only the antenna provided with this device is authorized to be used without additional approvals from Aclara, the FCC, and ISED. FCC/IC RF Exposure Guide Aclara Technologies LLC low power RF devices and their antennas must be fixed-mounted on outdoor permanent structures providing a separation distance of at least 20 cm from all persons during normal operation. This device is not designed to operate in conjunction with any other antennas or transmitters. No other operating instructions for satisfying RF exposure compliance are needed. Rated Output Power Standard Range Conducted Power 29.5 dBm +/- 1dB 0.8913 W average Radiated Power with Max Gain Antenna*
29.5 dBm EIRP 0.8913 W average
*Max antenna gain = 0 dBi Field Calibration Procedure Aclara Technologies LLC low power RF devices have passed through extensive testing and calibration procedures while in the factory. Therefore, no additional calibration or adjustment is required in the field. 2 S y n e r g i z e R F I L C I n s t a l l a t i o n I n s t r u c t i o n s Avertissements, mises en garde et remarques Toujours consulter et respecter les codes, rglements et normes de scurit locaux et nationaux. Des AVERTISSEMENTS, MISES EN GARDE et remarques sont utiliss tout au long de ce guide pour souligner l'information importante et critique qui vous aidera assurer la scurit et prvenir les dommages au produit. Ces noncs sont dfinis ci-dessous. AVERTISSEMENT MISE EN GARDE indique une situation potentiellement dangereuse qui, si elle n'tait pas vite, pourrait entraner la mort ou des blessures graves. indique une situation qui, si elle n'tait pas vite, pourrait entraner des dommages l'quipement, des dommages au logiciel, des pertes de donnes ou des rsultats invalides. REMARQUE indique des informations supplmentaires importantes. Conformit FCC/IC Cet quipement a t test et il est conforme aux limites pour un appareil numrique de Classe B, en vertu de l'article 15 des rglements de la FCC. Ces limites sont conues pour offrir une protection raisonnable contre l'interfrence nuisible dans une installation rsidentielle. Cet quipement gnre, utilise et peut mettre de l'nergie de frquences radio et, s'il n'est pas install ou utilis conformment aux instructions, il peut causer une interfrence nuisible aux communications radio. Il n'existe toutefois aucune garantie que de telles interfrences ne se produiront pas dans une installation particulire. Si cet appareil cause des interfrences nuisibles la rception des signaux de radio ou de tlvision, ce qui peut tre dtect en mettant l'appareil sous et hors tension, l'utilisateur peut tenter de neutraliser l'interfrence de l'une ou l'autre des faons suivantes :
Rorienter ou repositionner l'antenne de rception. Augmenter la distance sparant l'quipement du rcepteur. Brancher l'appareil dans une prise sur un circuit lectrique diffrent de celui sur lequel le rcepteur est branch. Consulter le fournisseur ou un technicien radio ou tlvision expriment. MISE EN GARDE Tout changement ou toute modification cet appareil sans l'approbation crite expresse d'Aclara Technologies LLC peut annuler l'autorisation de l'utilisateur d'utiliser cet appareil. S y n e r g i z e R F I L C I n s t a l l a t i o n I n s t r u c t i o n s 3 Conformit FCC/IC Antennes L'antenne fournie avec ce compteur est la seule qui puisse tre utilis sans l'approbation d' Aclara, the FCC et l' ISED. Guide d'exposition aux RF FCC/IC Les appareils RF faible puissance Aclara Technologies LLC ainsi que leurs antennes doivent tre monts de manire fixe sur des structures intrieures ou extrieures permanentes qui se trouvent au moins 20 cm des personnes pendant le fonctionnement normal. Cet appareil n'est pas conu (et il n'a aucun branchement externe) pour tre utilis en association avec toute autre antenne ou tout transmetteur. Aucune autre instruction d'utilisation n'est requise pour assurer la conformit aux rgles d'exposition aux RF. Puissance de Sortie Nominale Puissance Conduite 29.5 dBm +/- 1dB Gamme Standard
*Gain dantenne maximal = 0 dBi 0.8913 W moyenne Puissance Rayonne Avec Antenne Gain Maximum*
29.5 dBm +/- 1dB Puissance Isotrope Rayonne Equivalente 0.8913 W moyenne Procdure de calibration sur place Les appareils RF faible puissance Aclara Technologies LLC ont t soumis des tests tendus et multi-tches et des procdures de calibration complexes en usine. Par consquent, ils ne requirent pas de calibration ni d'ajustement supplmentaire sur place. 4 S y n e r g i z e R F I L C I n s t a l l a t i o n I n s t r u c t i o n s Installation Notes Relay Connection The ILC device 24 VAC relay port is only designed to accept a maximum 5 A. This limit applies even if the relay component supports 12 A. 24 VAC/5 A port loads must be protected with dedicated 5 A breakers. 208-277 VAC/30 A port loads must be protected with dedicated 30 A breakers. RF Location The ILC device contains an internal radio antenna intended only for outdoor use. Install the ILC device in an area where structures, trees, or hills provide minimum obstructions. Refer to MTU Installation Requirements (Y20255-TEB) for additional information. Power Source The ILC device must be sourced from a dedicated 5 amp breaker. Introduction Use these instructions in conjunction with standard utility safety guidelines and procedures when installing Aclaras Intelligent Load Control (ILC) device. Utility supplied high voltage field wiring must use copper conductor only and have a
+90 C rating. All field wiring should comply with local and national codes. To ensure a rainproof seal, make sure that the door is completely closed and screw is fully seated. It is the installer and utility's responsibility to ensure the door is secured with an anti-tamper seal or lock. S y n e r g i z e R F I L C I n s t a l l a t i o n I n s t r u c t i o n s 5 Safety Warning Safety Warning Any work near high voltage can present a danger of electrical shock. Your personal safety may be compromised if Aclara equipment is used in a manner not specified by Aclara. All wiring must be installed in accordance with local and national codes. Required Tools In addition to standard hand tools, the following special tools are required to perform this procedure:
0-10 in-lbs. torque-limiting screwdriver Installation Instructions NOTES Only copper conductors should be used. Wire gauge is load dependent for relays, and Aclara specifies a range of 30 to 10 AWG, with the maximum size being 10 gauge for relay terminals. Minimum wire gauge should be determined by the particular relay, the National Electric Code (NEC), and local standards. AclaraONE version 1.4 or greater is required for full Intelligent Load Control functionality. The following procedure describes how to install an ILC device. 1. Using the appropriate hardware for the mounting surface, secure the ILC device at the desired location by the three mounting tabs. 6 S y n e r g i z e R F I L C I n s t a l l a t i o n I n s t r u c t i o n s 2. Open the door, and remove the four screws securing the high voltage barrier to the enclosure. 3. Configure the 24 volt relays by moving the associated jumper to set the desired configuration. ILC devices are shipped from the factory with the 24 volt relays configured as normally closed relays. If normally open relays are desired, move the associated jumper so that it shorts the center and N.O. pins. Refer to the table and images below for more information. Relay Port Port 1 K1 Port 2 K3 Jumper J11 J12 S y n e r g i z e R F I L C I n s t a l l a t i o n I n s t r u c t i o n s 7 Installation Instructions 4. Connect appropriately sized conduit to the openings for the supply line and desired load connections using compatible conduit fittings, such as the Hubbell P050NGYA for conduit. The ILC device supports 50/60Hz input power for 208 to 277VAC. Refer to the following table for Port 0 and Port 1 configuration values. Port 0 1 Y99850-401 24 VAC/5 A 208-277 VAC/30 A Y99850-501 24 VAC/5 A 24 VAC/5 A Y99850-601 208-277 VAC/30 A 208-277 VAC/30 A 8 S y n e r g i z e R F I L C I n s t a l l a t i o n I n s t r u c t i o n s 5. Refer to the wiring diagram when routing the desired load wires through the appropriate conduit. Remove approximately.28-.31 inches (7.0-
8.0 mm) of insulation from the end of each wire, so as to make a good connection without leaving any copper exposed. NOTE ILC device tamper detection requires that the input power and any connected relay ports use the same electric service phase. Failure to connect power and loads to the same phase may result in failure to report a load control event and/or erroneous tamper events. The selected ILC service phase may use a 208 VAC - 277 VAC connection. S y n e r g i z e R F I L C I n s t a l l a t i o n I n s t r u c t i o n s 9 Wiring Diagram Wiring Diagram The following image provides a system and wiring overview that may be helpful for successfully installing the ILC device. 10 S y n e r g i z e R F I L C I n s t a l l a t i o n I n s t r u c t i o n s 6. Secure the wires in place by carefully tightening the connector screws to 7.0-8.9 in-lbs. Over-tightening the screws or allowing the connector to move while tightening the screws may damage the connector or PC board connection. 7. Reinstall the inner cover by torquing four screws to 10 in-lbs., and close the other door without locking it. 8. Re-apply power to the ILC device, and verify the green Power LED is on. The amber Demand LED may be lit for at least the first five minutes. A flashing Fault LED indicates one or more wires are connected incorrectly. Disconnect power and examine all wiring immediately. Correct any wiring issues before proceeding. Attempting to operate the ILC device with incorrect wiring may cause severe damage to the unit. S y n e r g i z e R F I L C I n s t a l l a t i o n I n s t r u c t i o n s 11 Wiring Diagram 9. If the fault LED light is not illuminated, verify the door is closed and torque the screw to 1 in-lb with a low speed driver (below 400 rpm). Secure the door screw with a utility approved lock or security seal. The door screw will accept cables and locks up to .070 in diameter. 12 S y n e r g i z e R F I L C I n s t a l l a t i o n I n s t r u c t i o n s Troubleshooting The ILC device contains LEDs that provide the installer with information needed to verify that the system is wired correctly. These LEDs are visible through the holes in the inner cover of the ILC device as shown in the following image. Observing a solid blue light through the inner cover vents (within 5 minutes of power up) indicates the system has successfully connected to the network. A blinking red light indicates that the ILC device is wired incorrectly. Refer to the following table for a complete list of the ILC device LEDs and their significance. S y n e r g i z e R F I L C I n s t a l l a t i o n I n s t r u c t i o n s 13 Troubleshooting LED Function Power-On Indicator Load Control Active Status LED Color Synergize RF ILC LEDs and Their Meanings Viewing Capability Green LED -
visible externally Amber LED -
visible externally Utility performing load control Local power condition Solid amber Solid green Notes Green LED may be off during normal operation Connection Error Red LED -
visible externally Initial Time Sync Blue LED -
located inside inner cover on communication board Solid red Blinking red Blinking Blue Solid Blue Under voltage or under frequency Loads across relays wired incorrectly
(unit not energized) End point requesting time from network End point received time from network Off End point powered for more than five minutes If load is connected to Port 0 and/or Port 1, check load voltage and frequencies Remove power from loads and ILC, and correct wiring. Request a remote reset
(register #35) if re-powering unit does not extinguish LED. Network connection not verified. Blue light may be visible through top vent slots of inner cover. Connected to network. Blue light may be visible through top vent slots of inner cover. Connected to network. Blue light may be visible through top vent slots of inner cover.Blue light LED goes off after unit powered for five minutes. Network may or may not have connected. 14 S y n e r g i z e R F I L C I n s t a l l a t i o n I n s t r u c t i o n s Support There are several ways to get help when you have a question, an issue, or would like to speak with Aclaras Support personnel. Aclara Connect Aclaras customer portal (https://connect.aclara.com) enables you to access our frequently-updated knowledge database, easily access product documentation, submit and track your Support cases and RMAs, access Aclara University's Online Learning Center (OLC) and learning library, track your orders, join communities and groups, join in discussions with other Aclara customers and Aclara personnel, and much more. If you do not have access to Aclara Connect, email support@aclara.com and request access. Aclara University Aclaras on-demand training makes content available to you in a convenient, cost-effective online environment. The OLC has recordings of several webinars, streaming educational videos, software simulations, and short videos which walk you through a specific task. Access the OLC by going the Training tab of Aclara Connect and clicking the Online Learning Center link. Technical Support Email support@aclara.com or call 1-800-892-9008 to speak with an Aclara representative. Returning Product To return Aclara products for repair, complete an RMA Request on Aclara Connect (https://connect.aclara.com), providing as much detail about the problem as possible. If you have any questions regarding your return, please call 1-800-892-9008 or email rma@aclara.com. S y n e r g i z e R F I L C I n s t a l l a t i o n I n s t r u c t i o n s 15