Quick Start Guide Thank you for purchasing The SCORE 7 Secure Device! This document will guide you through the initial configuration and will activate the device according to the guidelines of the facility where you are located. Please read Important Safety Reminders and Warranty Information before using the device. The device has many security features that are designed to meet the requirements of correctional institutions. This includes a mortality timer, connectivity limited to only authorized kiosks or servers, etc. Please be advised when you are released you will have to send the device for de-
institutionalization which will require paying a $25 service fee. If you do not accept these conditions, do not activate and return the device. SET-UP INSTRUCTIONS Charge Battery Please ensure that the device has at least 30% charge before attempting to activate. You charge the device by connecting the charger to its Micro USB port. Turn on your Device Power up the device by pressing and holding the Power Button for five (5) seconds. It will take several seconds to boot upPRESSING THE POWER BUTTON MORE THAN ONCE WILL TURN OFF THE DEVICE AND INTERRUPT THE BOOTUP PROCESS. During the initial boot-up, the boot animation will play. Activate Device If the device is instructing you to connect it to a kiosk, connect the device to the kiosk by gently plugging in the kiosks USB cord to the devices Micro USB port. Never disconnect your device during an active connection. Select the Music option on the kiosk, then click on ACTIVATE. The activation process may take several minutes. Please follow the on-screen prompts. Once the session is complete you may disconnected the device from kiosk and begin using it. To download previously purchased music and videos, you will need to open the Media Store application and press the Download All button from the Downloads screen. This action will automatically download media catalogs. Volume Power Headphone Micro USB Safety Reminders Using your earbuds at high volume can be dangerous and/or damage your hearing. Keep the volume at a moderate level so you are able to hear outside sound. Please exercise extreme caution and discontinue use in potentially hazardous situations. User Recommendation:
To keep the device in good operational order, please note the following:
o The SCORE 7 IS NOT WATERPROOF! Keep it away from sinks, showers, rain and other sources of moisture. o Disassembling or tampering may permanently damage the device. o Treat The SCORE 7 as a delicate electronic device. Do not drop or bang it against any object or surface. Be gentle when inserting connector to the headphone or Micro USB ports, using them with care will extend the usability. o DO NOT twist or apply pressure to the plastic case, as this may disrupt the Touch Screen. Manufacturers Warranty Coverage. Limited Warranty Keefe Group, LLC (Keefe) warrants to the original end-user purchaser, that the SCORE Secure Device, excluding content and/or software supplied with or on it, will be free from defects in material and workmanship under normal use for a period of ninety (90) days from the date the SCORE Secure Device is delivered to you. Keefes liability under this warranty, and your exclusive remedy, is limited (at Keefes discretion) to either replacing or repairing the SCORE Secure Device; provided, however, if Keefe is unable to repair or replace your SCORE Secure Device, Keefe will refund the purchase price paid by you. If Keefe elects to replace your SCORE Secure Device, Keefe may provide you with an equivalent refurbished product. All the aforementioned remedies are subject to you complying with the process defined in the section Warranty Process. Replacement and spare parts may be reconditioned, at Keefes discretion, and all parts removed from your SCORE Secure Device during repair shall become the property of Keefe. Warranty Process. If the SCORE Secure Device is covered by this Limited Warranty and you desire to file a claim 1) Complete and sign the Warranty Request Card, providing a detailed description of the problem, and confirming that the device was purchased within the last ninety (90) days. 2) Get a Returns Authorization Number from Keefe. 3) 4) Pay all costs to ship the player to Keefe and Keefe will pay to have the player shipped back to you. Include proof of purchase, and the player. Mailing to return addresses outside of the United States is not supported by Keefe. 5) Ensure return address provided is accurate and acceptable to USPS. Invalid addresses or players returned as undeliverable will be disposed of after sixty (60) days. Requests that fail to meet all aforementioned requirements will be returned unprocessed to Return Address provided. Warranty requests can only be mailed to:
Keefe Group, LLC Reset Service 10880 Lin Page Place Saint Louis, MO 63132 Keefe will not be responsible for delays or unprocessed claims resulting from purchasers failure to provide any or all of the necessary information. Warranty Exclusions and Limitations. Keefe will not be liable for damage caused by improper use (including use in combination with products not manufactured or developed by Keefe for use with the SCORE Secure Device and use not in accordance with the instructions), or by misuse, neglect, improper installation, repair by someone not authorized by Keefe, alteration, natural disaster, modification, accident, water damage or damage to any of the following: screen, headphone port, power port and/or USB port. The SCORE Secure Device must not be used in applications where failure could threaten injury or life, such as life support systems. Exclusive Remedy. EXCEPT TO THE EXTENT EXPRESSLY PROHIBITED BY LAW, THIS LIMITED WARRANTY SETS OUT YOUR EXCLUSIVE REMEDIES FOR YOUR SCORE SECURE DEVICE AND ANY OTHER WARRANTIES, CONDITIONS, REPRESENTATIONS OR GUARANTEES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, NONINFRINGEMENT AND/OR FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED AND SHALL NOT APPLY OR HAVE ANY AFFECT. IF KEEFE CANNOT DISCLAIM IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN TO THE EXTENT POSSIBLE, SUCH IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THE EXPRESS WARRANTY. THE WARRANTY DURATION ON ANY REPAIRED OR REPLACED PRODUCT WILL BE THAT PORTION OF THE WARRANTY PERIOD REMAINING ON YOUR ORIGINAL SCORE SECURE DEVICE. Limitation of Liability. EXCEPT TO THE EXTENT EXPRESSLY PROHIBITED BY LAW, IN NO EVENT SHALL KEEFE OR ANYONE ACTING ON BEHALF OF OR WITH KEEFE (INCLUDING, WITHOUT LIMITATION, IN RELATION TO THE MANUFACTURE, SUPPLY, DISTRIBUTION, SALE, REPAIR OR RETURN OF THE SCORE SECURE DEVICE) BE LIABLE FOR PERSONAL INJURY, OR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE LOSS OR DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, DATA, BUSINESS INTERRUPTION, LOSS OR CORRUPTION OF INFORMATION (INCLUDING DATA), OR OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SCORE SECURE DEVICE, EVEN IF KEEFE OR ANYONE ACTING ON BEHALF OF OR WITH KEEFE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION IS INTENDED TO APPLY AND DOES APPLY WITHOUT REGARD TO WHETHER SUCH DAMAGES ARE CLAIMED, ASSERTED OR BROUGHT IN AN ACTION OR CLAIM IN TORT, CONTRACT, ON THE WARRANTY, OR UNDER ANY OTHER LEGAL THEORY. THE LIABILITY OF KEEFE AND ANYONE ACTING ON BEHALF OF OR WITH KEEFE TO YOU FOR LOSS OR DAMAGE ARISING UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED IN AGGREGATE THE NET PURCHASE PRICE YOU PAID FOR THE SCORE SECURE DEVICE. Warranty Request Card Name:
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