FCC ID: 2AIQR-SL302 LTE router

LTE Industrial Router SmartStart SL302 USERS MANUAL HEADQUARTERS International Headquarters Advantech B+B SmartWorx 707 Dayton Road Ottawa, IL 61350 USA Phone +1 (815) 433-5100 General Fax +1 (815) 433-5105 Websites www.bb-smartworx.com www.bb-smartsensing.com support@bb-elec.com Cellular Routers Ofce Advantech B+B SmartWorx s.r.o. Sokolska 71 562 04, Usti nad Orlici III, Czech Republic Phone +420 465 521 020 Websites www.bb-smartcellular.eu cellularsupport@advantech-bb.com c 2016 Advantech B+B SmartWorx s.r.o. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photography, recording, or any information storage and retrieval system without written consent. Information in this manual is subject to change without notice, and does not represent a commitment on the part of Advantech B+B SmartWorx. Advantech B+B SmartWorx s.r.o. shall not be liable for incidental or consequential damages resulting from the furnishing, performance, or use of this manual. All brand names used in this manual are the registered trademarks of their respective owners. The use of trademarks or other designations in this publication is for reference purposes only and does not constitute an endorsement by the trademark holder. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Warning: Changes or modications to this unit not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the fol-

lowing 2 conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. 1 USED SYMBOLS Used symbols Danger Information regarding user safety or potential damage to the router. Attention Problems that can arise in specic situations. Information, notice Useful tips or information of special interest. GPL licence Source codes under GPL licence are available free of charge by sending an email to:

cellularsales@advantech-bb.com. Advantech B+B SmartWorx s.r.o., Sokolska 71, 562 04 Usti nad Orlici, Czech Republic Manual Rev. 1 released in CZ, July 20, 2016 i CONTENTS Contents 1 Safety Instruction 2 WEEE directive 3 Router Description 3.1 LTE Category 1 (Cat.1)

. 3.2 Basic HW Information . 3.3 Conguration and Diagnostics . 3.4 Usage of the Router

. 4 Contents of Package 4.1 Recommended Accessories . 5 Router Design 5.1 Router Versions . 5.2 Delivery Identication . 5.3 Order Codes . 5.4 Basic Dimensions of the Router Box . 5.5 Mounting Recommendations . 5.6 Removing from the DIN Rail . 5.7 Description of the Rear Panel

. 5.8 Description of the Front Panel . 5.8.1 Status indication . 5.8.2 Power PWR / IO Connector 5.8.3 Antenna Connector ANT, DIV and WiFi

. 5.8.4 SIM Card Reader . 5.8.5 Ethernet Port ETH . 5.8.6 Serial Port RS232 . 5.8.7 Reset

. 6 First Use 6.1 Connecting the Router Before the First Use . 6.2 Start

. 6.3 Conguration . 6.3.1 Conguration over web browser . 7 Technical Parameters 7.1 Basic Parameters . ii 2 3 4 4 4 4 5 8 8 9 9 10 10 11 12 13 14 14 15 16 18 19 20 21 22 23 23 24 24 24 26 26 CONTENTS 7.2 Technical specication of user interfaces . 7.3 Standards and Regulations . 7.4 Type Tests and Environmental Conditions . 7.5 Technical Parameters of Module . 7.6 Technical Parameters of WiFi

. 7.7 Other Technical Parameters . 8 Recommended Literature 9 Troubleshooting 9.1 FAQ . 10 Customers Support 10.1 Global Customer Support

. 10.2 Customer Support for NAM . 26 27 27 28 28 29 30 31 31 33 33 34 iii LIST OF FIGURES List of Figures 1 Access to the Internet from LAN . 2 Backed up access to the Internet

. 3 Using VPN tunnel

. 4 Serial Gateway . 5 Contents of package . 6

. Front panel 7

. Label for versions without WiFi 8 Label for versions with WiFi

. 9 Basic dimensions of the router box . 10 Default position of DIN holder . 11 Removing from the DIN rail

. 12 SmartStart front panel 13 PWR / IO connector . 14 Connection of power supply . 15 Connecting of the antenna . 16 SIM cards . 17 Ethernet connector . 18 Connection of Ethernet cable . 19 RS232 connector . 20 Router reset . 21 Router connection . 22 Entering the IP address of the router . 23 Entering login information . 24 Router web interface . 5 6 6 7 8 9 10 10 11 13 13 14 16 16 18 19 20 20 21 22 23 24 24 25 iv LIST OF TABLES List of Tables Router versions . 1 Delivery identication . 2 Order codes overview . 3 Front panel description . 4 Status indication . 5 Connection of PWR / IO connector

. 6 Characteristics of binary input . 7 Connection of Ethernet connector . 8 Connection of RS232 connector

. 9 10 Description of reset and restart router

. 11 Basic parameters . 12 Technical specication of user interfaces . 13 Standards and regulations . 14 Type tests and environmental conditions . 15 Technical parameters of module for NAM AT&T . 16 Technical parameters of WiFi

. 17 Other technical parameters . 9 10 10 14 15 16 17 20 21 22 26 26 27 27 28 28 29 1 1. SAFETY INSTRUCTION 1. Safety Instruction Please, observe the following instructions:

The router must be used in compliance with all applicable international and national laws and in compliance with any special restrictions regulating the utilization of the router in prescribed applications and environments. To prevent possible injury and damage to appliances and to ensure compliance with all relevant provisions, use only the original accessories. Unauthorized modications or the use of unapproved accessories may result in damage to the router and a breach of applicable regulations. Unauthorized modications or use of unapproved accessories may void the warranty. The router can not be opened. Turn off the router and disconnect it from power supply before handling of the SIM card. Caution! The SIM card could be swallowed by small children. Input voltage must not exceed 36 V DC max. Do not expose the router to extreme ambient conditions. Protect the router against dust, moisture and high temperature. The router should not be used in locations where ammable and explosive materials are present, including gas stations, chemical plants, or locations in which explosives are used. We remind the users of the duty to observe the restrictions concerning the utilization of radio devices at such places. Switch off the router when traveling by plane. Utilization of the router in a plane may endanger the operation of the plane or interfere with the mobile telephone network, and may be unlawful. Failure to observe these instructions may result in the suspension or cancellation of telephone services for the respective client, or, it may result in legal sanctions; it may also result in both eventualities. When using the router in the close proximity of personal medical devices, such as cardiac pacemakers or hearing aids, you must proceed with heightened caution. The router may cause interference when in the close proximity of TV sets, radio receivers or personal computers. It is recommended that you should create an appropriate copy or backup of all the im-

portant settings that are stored in the memory of the device. 2 2. WEEE DIRECTIVE 2. Product Disposal Instructions The WEEE (Waste Electrical and Electronic Equipment: 2002/96/EC) directive has been introduced to ensure that electrical/electronic products are recycled using the best available recovery techniques to minimize the impact on the environment. This product contains high quality materials and components which can be recycled. At the end of its life this product MUST NOT be mixed with other commercial waste for disposal. Check the terms and condi-

tions of your supplier for disposal information. 3 3. ROUTER DESCRIPTION 3. Router Description Cellular router SmartStart SL302 is designed for wireless communication in the mobile networks that make use of traditional cellular technologies. The primary purpose of this router is its use in the newest Category 1 (Cat.1) services on the cellular LTE network of the AT&T carrier. 3.1 LTE Category 1 (Cat.1) Given the uncertain future of 2G technologies (they are gradually sunsetting), it needs to nd a suitable (natural) replacement. LTE Category 1 (Cat.1) in general is the only real alter-

native to 2G. It is specically designed to bring 4G LTE capabilities to the Internet of Things

(IoT) and machine-to-machine (M2M) applications. Like all LTE services, Cat.1 provides a low-

latency broadband connection but capped at 10 Mbps download (and 5 Mbps upload). It is an ideal solution for smart meters for utilities, telematics for vehicle tracking and eet manage-

ment and security use cases, such as in alarm systems. 3.2 Basic HW Information As a standard, the SmartStart router is equipped with one Ethernet 10/100, one serial interface RS232, one binary input and one output. SL302 also contains two readers for 3 V and 1.8 V SIM cards, which are placed on the rear panel of the device. The router can be equipped with a WiFi module, but this must be part of the initial conguration it cannot be added to the router at some point in the future. The router is supplied in a plastic casing. 3.3 Conguration and Diagnostics For conguration of the cellular router is available web interface protected by password. Web interface provides (after logging in) detailed statistics about the router activities, signal strength, detailed system log etc. This device supports the creation of VPN tunnels using tech-

nologies IPSec, OpenVPN and L2TP for secure communications. There are also supported functions such as IPv6 (the latest revision of the Internet Protocol), DHCP, NAT, NAT-T, Dyn-

DNS, NTP, VRRP, control by SMS, backup primary connection and many other functions. Other diagnostic functions ensuring continuous communication include automatic inspec-

tion of PPP connection offering an automatic restart feature in case of connection is lost, or hardware watchdog which monitors the status of the router. Using a special window (start up script window) you may insert Linux scripts for various actions. For some applications is the key possibility to create several different congurations for one router which can be switched as needed (e.g. using SMS or status of the binary input). Cellular routers may automatically up-

date conguration and rmware from server. This allows mass reconguration of many routers in one time. 4 3. ROUTER DESCRIPTION The router also supports additional software like R-SeeNet for permanent trafc monitoring of routers. Examples of possible applications mobile ofce smart meters for utilities eet management security system telematic telemetric remote monitoring vending and dispatcher machines 3.4 Usage of the Router The router is primarily intended for these four basic situations:

I. Access to the Internet from LAN Figure 1: Access to the Internet from LAN 5 3. ROUTER DESCRIPTION II. Backed up access to the Internet (from LAN) Figure 2: Backed up access to the Internet III. Secure networks interconnection or using VPN Figure 3: Using VPN tunnel 6 3. ROUTER DESCRIPTION IV. Serial Gateway Figure 4: Serial Gateway 7 4. CONTENTS OF PACKAGE 4. Contents of Package The basic router set available for delivery includes the following items:

router, power supply and IO cable (1.5 m long), clip for the DIN rail (two screws are included), paper start guide. Figure 5: Contents of package 4.1 Recommended Accessories The following list contains the recommended accessories. These accessories are not included in the package!

LTE antennas:

Terminal antenna Taoglas TG.30.8113 Magnetic mount antenna Taoglas GA.110.101111 WiFi Antenna Sectron AW-A24G-SRPK2 Power Supply 12 V / 12 W Multi country (EU, UK, AUS, US) Level Efciency VI 8 5. ROUTER DESIGN 5. Router Design 5.1 Router Versions The SmartStart router is supplied in the following versions (see table below). All versions are available only in the plastic box. i i F W 1 x Router versions M S I N B I T U O B SL302 with RS232 SL302 with RS232 & WiFi 2 x 2 x 1 x 1 x Table 1: Router versions 1 x 1 x H T E 1 x 1 x 2 3 2 S R 1 x 1 x Figure 6: Front panel 9 5. ROUTER DESIGN 5.2 Delivery Identication Trade name SL302 Product name SmartStart Other LTE router (Cat.1) for NAM (AT&T) Table 2: Delivery identication Figure 7: Label for versions without WiFi Figure 8: Label for versions with WiFi 5.3 Order Codes Order codes overview is shown in the table below. Name SmartStart SL302 Order code SL30200010 SmartStart SL302 SL30210110 SmartStart SL302 SL30200015 SmartStart SL302 SL30210115 Features interfaces LTE module Cat.1 AT&T, 1x ETH, 1x RS232, 1x BI, 1x BO, 2x SIM reader LTE module Cat.1 AT&T, 1x ETH, 1x RS232, 1x BI, 1x BO, 2x SIM reader, WiFi LTE module Cat.1 AT&T, 1x ETH, 1x RS232, 1x BI, 1x BO, 2x SIM reader, accessories (four different plugs for power supply) LTE module Cat.1 AT&T, 1x ETH, 1x RS232, 1x BI, 1x BO, 2x SIM reader, WiFi, accessories (four different plugs for power supply) Table 3: Order codes overview 10 5. ROUTER DESIGN 5.4 Basic Dimensions of the Router Box Figure 9: Basic dimensions of the router box 11 5. ROUTER DESIGN 5.5 Mounting Recommendations possibility to be put on a work surface, DIN rail EN 60715 with included clip CKD-SBD23. For the most of applications with a built-in router in a switch board it is possible to recognize two kinds of environments:

no public and industry environment of low voltage with high interference, public environment of low voltage without high interference. It is possible to mount the router to a switch board ror both of these environments. Then there is no need to perform any immunity or emission test in relation to EMC according to EN 61439-1:2011. For complying with EN 61439-1:2011 standard is necessary to observe the following router installation into switchboard:

For whip antennas we recommend to observe a distance of 6 cm from cables and metal surfaces on every side due to the elimination of interference. While using an external antenna except for the switch-board it is necessary to t a lightening conductor. Before mounting a router on sheet-steel we recommend using a "cable" antenna. For every cables we recommend to bind the bunch, we recommend for this use:

Length of the bunch (combination of power supply and data cables) can be maxi-

mum 1.5 m. If the length of data cables exceeds 1.5 m or in the event of, the cable leads towards the switch board. We recommend installing over voltage protec-

tors (surge suppressors). With data cables they mustnt carry cables with reticular tension 230 V/50 Hz. Sufcient space must be left in front of individual connectors for handling of cables, For correct function of the router we recommend to use in the switch-board earth-bonding distribution frame for grounding of power supply of router, data cables and antenna. 12 5. ROUTER DESIGN 5.6 Removing from the DIN Rail DIN holder is suitable for DIN rail according to EN 60715 standard only. Default position of CKD-SBD23 holder, which is used for mounting the router on a DIN rail, is shown in the following gure:

Figure 10: Default position of DIN holder For removing from the DIN rail it is necessary to lightly push upward the router so that the top part of the CKD-SBD23 holder hitched to the DIN rail get out of this rail and then fold out the top part of the router away from the DIN rail. Figure 11: Removing from the DIN rail 13 5. ROUTER DESIGN 5.7 Description of the Rear Panel The rear panel contains two holders for SIM cards (SIM1, SIM2) and RST button used to restore default conguration and reboot the router. 5.8 Description of the Front Panel On the front panel is the following:

Caption PWR/IO Connector 4-pin ETH RS232 ANT DIV WiFi RJ45 DB9 female SMA SMA R-SMA Description Connector for the power supply and connection of the binary input and output. Connector for connection into the computer network. Connector for serial interface RS232. Connector for main antenna. Connector for diversity antenna. Connector for WiFi antenna (only for versions with WiFi module!). Table 4: Front panel description Figure 12: SmartStart front panel 14 5. ROUTER DESIGN 5.8.1 Status indication About router status inform three LED indicators on the front panel. The ETH port has two additional LEDs that provide information about the port status. Caption Color PWR Green DAT WAN Red Yellow ETH ETH Green Yellow State Blinking On Fast blinking Blinking LED goes out 1x per one sec. LED goes out 1x per two sec. LED goes out 1x per ve sec. On Off On Blinking Off Description Router is ready Starting of the router Updating rmware Communication in progress on the radio channel Signal strength is from 50 dBm to 69 dBm Signal strength is from 70 dBm to 89 dBm or differ-

ence between neighbours cells is exactly 3 dBm Signal strength is from 90 dBm to 113 dBm or differ-

ence between neighbours cells is smaller than 3 dBm Selected 100 Mbps Selected 10 Mbps The network cable is connected Data transmission The network cable is not connected Table 5: Status indication State indication of WAN LED is updated every 10 seconds. 15 5. ROUTER DESIGN 5.8.2 Power PWR / IO Connector Panel socket 4-pin. Pin number 1 2 3 4 Signal mark GND(-) VCC(+) IN0 OUT0 Description Negative pole of DC supply voltage Positive pole of DC supply voltage (+9 to +36 V DC) Binary input Binary output Table 6: Connection of PWR / IO connector Figure 13: PWR / IO connector Power supply for the router must be between +9 V to +36 V DC supply. Protection against reversed polarity without signaling is built into the router. The router can be put into low power mode using a special command lpm. Then it can be awakened by an activity on binary input or using an internal timer. For more details of this command, see the application note Commands and Scripts [3]. Upon power supply outage and subsequent renewal, the router is awakened!

Circuit example:

Figure 14: Connection of power supply 16 5. ROUTER DESIGN The PWR / IO interface is also designed for processing of binary input and control (setting) binary output. Binary Input logical 0 / 1 logic 0 logic 1 Voltage 0 0.7 V 1.6 36 V Web interface status On Off Table 7: Characteristics of binary input The binary input status in the Shell returned via io get bin0. Binary Output Binary output is open in the default conguration. Current of binary output is limited by a resettable fuse (200 mA). 17 5. ROUTER DESIGN 5.8.3 Antenna Connector ANT, DIV and WiFi Main and diversity antennas are connected to the router using the SMA connector on the front panel. There is also available R-SMA antenna connector through which the additional antenna can be connected, if the router is equipped with WiFi module. ANT connector is used to connect the main antenna router. To connect the diversity an-

tenna is used the second antenna connector DIV. R-SMA connector named WiFi is designed for connection of WiFi antenna (available only for versions with WiFi module). The router can not operate without connected main antenna marked as ANT !

For connection the antenna is used SMA connector. The antenna is connected by screwing this antenna to the SMA connector on the front panel of the router (see gure below). Figure 15: Connecting of the antenna Diversity antenna improves radio features of the router at low signal strength. 18 5. ROUTER DESIGN 5.8.4 SIM Card Reader SmartStart SL302 contains two readers for 3 V and 1.8 V SIM cards, which are placed on the rear panel of the device. For getting the router to work is necessary to insert an activated SIM card with an unblocked PIN code. The SIM cards might be of different adjusted APN

(Access Point Name). Changing the SIM card:

Before handling of the SIM card disconnect the router from power supply!

Use a plastic opening tool, or your ngernail, to press the SIM card slightly deeper into its slot until you hear a click. After the click, release the card and it will pop out of its slot. Remove the SIM card and push any other SIM card into the slot until it clicks in place. Figure 16: SIM cards 19 5. ROUTER DESIGN 5.8.5 Ethernet Port ETH The panel socket RJ45 is used for this interface. Ethernet isolation is 1500 V. Pin 1 2 3 4 5 6 7 8 Signal mark TXD+

TXD-

RXD+

RXD-

Description Transmit Data positive pole Transmit Data negative pole Receive Data positive pole Receive Data negative pole Table 8: Connection of Ethernet connector Data ow direction Input/Output Input/Output Input/Output Input/Output Figure 17: Ethernet connector Ethernet cable plug into the RJ45 connector labeled as ETH (see gure below). Figure 18: Connection of Ethernet cable 20 5. ROUTER DESIGN 5.8.6 Serial Port RS232 The DB9 Female connector is used for this interface. Pin 1 2 3 4 5 6 7 8 9 Signal mark DCD RXD TXD DTR GND DSR RTS CTS RI Description Data Carrier Detect Receive Data Transmit Data Data Terminal Ready System Ground Data Set Ready Request to Send Clear to Send Ring Indicator Table 9: Connection of RS232 connector Data ow direction Output Output Input Input Output Input Output NC Figure 19: RS232 connector 21 5. ROUTER DESIGN 5.8.7 Reset When PWR LED starts ashing on the front panel, it is possible to restore the default con-

guration of the router by pressing the RST button on the rear panel. After pressing this button the default conguration is restored and then router reboots (green LED will be on). For pressing the RST button could be used a narrow screwdriver. Figure 20: Router reset We recommend backing up conguration of the router (see Conguration manual) be-

cause reset of the router sets the conguration to the default state. It is important to distinguish between reset and reboot the router. Action Reboot Router behavior Turn off and then turn on router Reset Restore default conguration and reboot the router Invoking events Disconnect and connect the power, Press the Reboot button in the web conguration Press RST button Table 10: Description of reset and restart router 22 6. FIRST USE 6. First Use 6.1 Connecting the Router Before the First Use Before putting the router into operation it is necessary to connect all components which are required to run your applications. Dont forget to insert SIM card. The router can not operate without connected antenna, SIM card and power supply. the antenna is not connected, router can be damaged. If Figure 21: Router connection 23 6. FIRST USE 6.2 Start The router is put into operation when the power supply is connected to this router. By default, the router will automatically start to log on to the default APN. DHCP server will start to assign addresses for devices on the Ethernet port ETH. Router behavior can be changed via the web interface. This is described in detail in the Conguration manual. 6.3 Conguration Attention! If no SIM card is inserted in the router, it is not possible to operate. Inserted SIM card must have activated data transmission. 6.3.1 Conguration over web browser For status monitoring, conguration and administration of the router is available a web interface which can be accessed by entering the IP address of the router into the web browser. The default IP address of the router is 192.168.1.1. Attention, it is necessary to use HTTPS protocol for secure communication over a network!

Figure 22: Entering the IP address of the router Conguration may be performed only by the user "root" with default password "root". Figure 23: Entering login information 24 6. FIRST USE After successfully entering login information user gains access to the router via his internet browser. Figure 24: Router web interface A detailed description of the router settings via the Web interface can be found in the document Conguration manual. 25 7. TECHNICAL PARAMETERS 7. Technical Parameters 7.1 Basic Parameters Operating Storage Operating Storage Operating Average Maximum Average Maximum SmartStart Temperature range Humidity Altitude Degree of protection Supply voltage Consumption without WiFi Consumption with WiFi Sleep mode consumption Dimensions Weight Antenna connectors

-40 C to +75 C

-40 C to +85 C 0 to 95 % relative humidity non condensing 0 to 95 % relative humidity non condensing 2000 m / 70 kPa IP30 9 to 36 V DC 2.1 W 4.8 W 2.7 W 5.5 W 40 mW 30 x 87 x 150 mm (DIN 35 mm, EN 60715) approximately 187 g (depends on interface) 2x SMA 50 Ohm 1x R-SMA 50 Ohm (only for WiFi) Table 11: Basic parameters Temperature range for routers equipped with WiFi module is reduced to -25 C to +55 C!

7.2 Technical specication of user interfaces Connector Standard Min. data rate Max. data rate Max. total cable length

(300 Bd, 200 nF/km) ETH RJ45 EN 1434 10 Mbps 100 Mbps 100 m RS232 DB9 Female IEEE 802.3 300 bps 230400 bps 20 m Table 12: Technical specication of user interfaces 26 7. TECHNICAL PARAMETERS 7.3 Standards and Regulations The router complies with the following standards and regulations. Standards and regulations EMC Safety ETSI EN 301 489-1 v1.9.2, IEC 61000-6-2:2005, IEC 61000-6-3:2006 EN 60950-1:2006 + A11:2009 + A1:2010 + A12:2011 + A2:2013, EN 62311:2008 REACH and RoHS compliant Table 13: Standards and regulations 7.4 Type Tests and Environmental Conditions Phenomena ESD RF eld AM modulated Fast transient Test EN 61000-4-2 IEC 61000-4-3 EN 61000-4-4 Surge EN 61000-4-5 RF conducted EN 61000-4-6 Description Enclosure contact Enclosure air Enclosure Signal ports Power port Ethernet port Ethernet port Power port All ports Test levels 6 kV (crit. A) 8 kV (crit. A) 10 V/m (crit. A)

(80 2700 MHz) 2 kV (crit. A) 2 kV (crit. A) 2 kV (crit. A) 2 kV (crit. A), shielded cab. 0,5 kV (crit. A) 10 V/m (crit. A)

(0,15 80 MHz) Class B Class B Class B Radiated emission Conducted emission Dry heat Cold Damp heat Temperature variation Vibration Isolation EN 55022 EN 55022 Enclosure DC power ports Ethernet ports

+75 C, 40 % rel. humidity

-40 C

+55 C / +25 C, 12 h 12 h, 2 cycles, EN 60068-2-2 EN 60068-2-1 EN 60068-2-30, test Db

-40 C / +70 C, 3 h / 3 h, 2 cycles, 3 K/min EN 60068-2-14 Nb Vibration, broadband random and guidance EN 60068-2-64 ed. 2 EN 60068-2-27 ed. 2 15 g peak, 11 ms, half sin Table 14: Type tests and environmental conditions 27 7. TECHNICAL PARAMETERS 7.5 Technical Parameters of Module LTE module for NAM AT&T LTE parameters UMTS parameters Other parameters Bit rate 10 Mbps (DL) / 5 Mbps (UL) LTE FDD Cat.1, 3GPP release 9 compliant Supported bandwidths: 5 Mhz, 10 Mhz, 20 Mhz Supported frequencies: 700 / 850 / 1700(AWS) / 1900 MHz Bit rate 384 kbit/s (DL) / 384 kbit/s (UL) Supported frequencies: 850 / 1900 MHz Rx Diversity and MIMO DL 2x2 SMS over IMS Table 15: Technical parameters of module for NAM AT&T 7.6 Technical Parameters of WiFi WiFi Antenna connector Supported WiFi band Standards 2.4 GHz supported channels RX Sensitivity TX Output Power Type of device R-SMA 50 Ohms 2.4 GHz 802.11b, 802.11g, 802.11n 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 11b, 11 Mbps: typ. -85 dBm 11g, 54 Mbps: typ. -70 dBm

(HT20) 11n, MSC7: typ. -66 dBm

(HT40) 11n, MSC7: typ. -62 dBm 11b, 11 Mbps: min. 18, typ. 19, max. 20 dBm 11g, 54 Mbps: min. 14.5, typ. 16, max. 17.5 dBm 802.11n (HT20): min. 13.5, typ. 15, max. 16.5 dBm 802.11n (HT40): min. 13.5, typ. 15, max. 16.5 dBm Access point, station Table 16: Technical parameters of WiFi 28 7. TECHNICAL PARAMETERS 7.7 Other Technical Parameters Other technical parameters CPU power Flash memory RAM M-RAM 2 DMIPS per MHz 256 MB 512 MB 128 kB Table 17: Other technical parameters 29 8. RECOMMENDED LITERATURE 8. Recommended Literature

[1] Advantech B+B SmartWorx: Start Guide for SmartStart,

[2] Advantech B+B SmartWorx: SmartStart Conguration Manual,

[3] Advantech B+B SmartWorx: Commands and Scripts. 30 9. TROUBLESHOOTING 9. Troubleshooting If you can not connect to the router from your PC, your network card may be congured the way it is not possible to connect to the router. Take one or more of the following steps to solve the problem:

Select the communication rate 10 MB/s in the properties of your network card. Connect the router to the PC via Switch. Connect the router to the PC, start the router rst and then start the PC after the routers initialization. 9.1 FAQ

 I have NAT enabled. My equipment is not connecting to the network. The devices gateway has to be congured as the router.

 The router resets itself and the Ethernet connection fails. The router will not function without an antenna. Keep the antenna as far as possible from the power supply.

 I cant access the Web server over NAT. The remote HTTP access of the router has to be disabled, the default server ad-

dress has to be your web server and the gateway of the web server has to be the IP of the router.

 Mobile WAN connection fails. (DAT LED off) Check signal power. If the signal power is weak, you will have to use a better an-

tenna. If the neighboring cells have a similar signal strength, you will need to use a directional antenna. For proper operation, the signal levels have to be in the range from -50 dBm to -90 dBm. It is necessary to set ping, which will check the connection and, in the case of failed ping, restart connection.

 Mobile WAN connection cannot be established. (DAT LED off) Recheck GPRS settings APN, name, password and IP address. Try to enter PIN verify if the SIM card has the PIN code set. In a private APN, switch the DNS server send off. Switch the system log on and observe where the error occurs. 31 9. TROUBLESHOOTING

 Ethernet connection fails or isnt establishing. It is possible to turn auto negotiation off and set a rate and duplex manually on the Ethernet interface of the router.

 DynDNS doesnt function. With private APN this is not functional. If the same IP address is recorded in your canonic name as dynamically assigned address, it means that the operator is using NAT or rewall. Verify NAT using ping to the static server address. Verify Firewall accessing remotely to the routers Web interface. The operator may not provide the address of DNS server and without DNS servers adress it is impossible to connect to the dyndns.org server. There will be these messages in the system log:

DynDNS daemon started Error resolving hostname: no such le or directory Connect to DynDNS server failed

 L2TP or IPSec isnt establishing. Check the system log for error messages.

 I switched the router to ofine mode by SMS message, but the router is in online mode after restart. SMS messages do not change the router conguration. They remain in effect only until the router is restarted.

 RS232 doesnt function. Verify that the router supports RS232 communications. Also verify the RS232 com-

munication settings. To do so, open the routers conguration menu via the web browser, select the appropriate expansion port and verify the settings in the cong-

uration menu. 32 10. CUSTOMERS SUPPORT 10. Customers Support 10.1 Global Customer Support You can nd up to date information about this product on our website:

www.bb-smartcellular.eu Upkeep-advices:

The SIM-card must be handled carefully as with a credit card. Dont bend, dont scratch on this and do not expose to static electricity. During cleaning of the router do not use aggressive chemicals, solvents and abrasive cleaners!

FCC compliance statement:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Important: Changes or modications to this product not authorized by Advantech B+B SmartWorx could void the electromagnetic compatibility (EMC) and wireless compliance and negate your authority to operate the product. This product has demonstrated EMC compliance under conditions that included the use of compliant peripheral devices and shielded cables between system components. It is important that you use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios, televisions, and other electronic devices. 33 10. CUSTOMERS SUPPORT 10.2 Customer Support for NAM Up to date product information is on the website:

For Technical Support:

www.bb-smartworx.com Call 815-433-5100 34