TXU Outage Notification User Guide TXU Energy (Certificate No. 10004) is not the same company as TXU Electric & Gas and is not regulated by the Public Utility Com-
mission of Texas, and you do not have to buy TXU Energy's products to continue to receive quality regulated services from TXU Elec-
tric & Gas. Table of Contents 1. Installation ...................................................................................... 3 2. Device Relocation .......................................................................... 4 3. Initial Online Access Instruction ..................................................... 4 4. Status Indicator Light Conditions.................................................... 4 5. Accessories .................................................................................... 5 6. FCC Statements ............................................................................. 5 2 USER GUIDE Use the following procedure to install and operate the TXU Outage Notification Device model 851. 7. Installation Step 1. There are three components to your Outage Notification installation package: the device, a phone cord, and a small AC adapter (which is located in the small box) Step 2. Remove the AC adapter from the box Step 3. Visually inspect all pieces for damage. (Note: You may notice the green status indicator light on the device blinking approximately every 15 seconds this is normal.) Step 4. Insert one end of the phone cord into the Phone Line IN port of the device. Step 5. Insert the round plug end of the AC adapter cord into the POWER port of the device. Step 6. Locate a power outlet near an analog telephone jack (Typically a fax line, not a digital or ISDN phone line). You should select a 110 Volt power outlet that is not controlled by a wall switch and is on the electrical circuit you wish to monitor. The telephone jack and wall out-
let should be within approximately seven feet of each other. Step 7. Insert the free end of the phone cord into the telephone jack. Step 8. Plug the AC adapter into the wall outlet. Note: The green status indicator light will turn ON continuously for a few seconds, then start blinking to indicate that it is contacting TXU Energy. After sending a short message, the green status indicator light will be continuously ON Your AC power is ON and the service is activated.) If you wish to connect a fax machine or an answering machine, simply use the jack marked Phone Line OUT on the device. Step 9. Within fifteen minutes you should receive the following message from the service, Wel-
come to TXU Outage Notification! Your service has been successfully activated. This message will be sent to the contacts setup during the enrollment process. If you do not receive a Welcome message within fifteen minutes, please call TXU Outage Notification Customer Service at 1-888-398-8711 or check the contact information setup on the Outage Notification web site at:
http://www.txuenergy.com/energyserv/outagenotification For your convenience there is a Velcro strip included in the kit. If you wish to attach the device to the wall or under a table, simply remove the protective film from one side of the Velcro strip and apply it to the back of the device (do not cover the battery cover door). Remove the second protective film from the Velcro strip and press the device in place. 3 8. Device Relocation Use the following procedure to move the device to another location within the same building or structure. Step 1. First select the new location. Step 2. Remove the phone cord from the Phone Line IN port of the device. Step 3. Remove the round plug end of the AC adapter cord from the power port of the device. Step 4. Move all components to the new location. Step 5. Plug to the phone cord into the (analog) telephone wall outlet. Step 6. Plug the AC adapter into the 110 Volt outlet at the new location (again, be sure that the outlet is not controlled by a wall switch.) Step 7. Insert the free end of the phone cord into the Phone Line IN port of the device. Step 8. Insert the round plug end of the AC adapter cord into the POWER port of the device. Step 9. After a moment, the green status indicator light should turn ON continuously. You should not receive any notifications from TXU Energy. Note: To avoid possible regulated utility charges for reporting a false outage be sure to FIRST disconnect the round plug end of the AC adapter cord from the device before unplugging the AC adapter from the wall outlet. 9. Initial Online Access Instruction Please note that your initial user ID for online account access is your business phone number that you provided when you register for the service. Your initial password is changeme. For security purpose, please reset your user ID and password after you log in the first time. 10. Status Indicator Light Conditions The following conditions are indicates by the light status indicator on the device:
Condition Red (top) Light Green (bottom Light AC ON Good Battery (Normal Operation) AC adapter removed, Good Battery (Moving) Power Out, Notification Pending Device attempting to call Power Outage AC ON Low Battery No AC and Dead Battery OFF OFF Two short blinks every 15 seconds ON Slow Blink OFF OFF Fast Blinking Short Blink every 15 seconds OFF ON OFF OFF OFF 4 11. Accessories CAUTION - To reduce the risk of fire, use only No. 26 AWG or larger telecommu-
nication line cord or equivalent. ATTENTION - Pour rduire les risques d'incendie, utiliser uniquement des con-
ducteurs de tlcommunications 26 AWG au de section suprleure."
The power supply required for this must be a UL Listed, Class 2 power supply with input rating 120 Vac and output rating 9 Vdc, 200 mA. 12. FCC Statements Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
interference Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Modifications not expressly approved by the manufacturer could void the user's authority to operated the equipment under FCC rules. 5 Part 68 This equipment complies with Part 68 of the FCC Rules and the requirements adopted by the ACTA. On the back outside surface of this equipment is a label that contains, among other format US:AAAEQ##TXXXX. If request, this number must be provided to the telephone company. information, a product identifier the in USOC Jack: RJ11C FIC: 02LS2 SOC: 9.0Y A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). If this equipment (Outage Notification Device) causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. If this equipment (Outage Notification Device) causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. If trouble is experienced with this equipment (Outage Notification Device), for repair or warranty information, please contact TXU Energy at 1-800-399-5501. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. 6 No repairs are to be made by you. Repairs are to be made only by TXU Energy or its licensees. Unauthorized repairs void registration and warranty. This equipment cannot be used on public coin service provided by the telephone company. Connection to Party Line Service is subject to state tariffs. (Contact the state public utility commission or corporation commission for information.) Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this Outage Notification Device, does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. To comply with state tariffs, the telephone company must be given notification prior to connection. In some states, the state public utility commission, public service commission or corporation commission must give prior approval of connection. 7