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1 | Quick Ref Guide | Users Manual | 287.47 KiB | June 06 2019 / November 06 2019 |
SCRAM CAM Q u i c k R e f e r e n c e G u i d e 2017 Alcohol Monitoring Systems, Inc. All rights reserved. Information in this document is con dential and proprietary to Alcohol Monitoring Systems, Inc. Such information is subject to change without notice and does not represent any commitment or promise on the part of Alcohol Monitoring Systems, Inc. Any software described in this document is furnished under a license agreement. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purposes without the express written permission of Alcohol Monitoring Systems, Inc. Please read, understand, and follow all information contained in this manual prior to using the SCRAM Continuous Alcohol Monitoring (CAM) Bracelet and Base Station. Retain this manual for future reference. Patents: www.scrampatents.com Intended Use The SCRAM CAM Bracelet, SCRAM Base Station, and SCRAM Wireless Base Station are part of an alcohol monitoring system and transfers data to a computerized monitoring network. This equipment is intended for use on individuals being monitored by a trained supervising authority. Health and Safety Notice WARNING Improper installation or use of this SCRAM device may cause injury. Refer to Health and Safety Notice at www. scramsafety.com or on SCRAMNET Help page and follow instructions to avoid injury. Cleaning Properly clean and disinfect SCRAM CAM Bracelets before installation using instructions provided on the SCRAMNET Help page. To avoid damaging equipment, use only cleaning and disinfecting products approved by SCRAM Systems on the SCRAMNET Help page. Never use citrus or pine-based cleaning products. To avoid contaminating alcohol sensors within SCRAM Systems products, never use alcohol or alcohol-containing cleaning products. Battery Warnings Bracelet CAM bracelet batteries are non-rechargeable. Do not attempt to charge CAM bracelet batteries. Dispose of batteries in accordance with all applicable local regulations. Replace CAM bracelet batteries when recommended by SCRAMNET or by SCRAM Systems Customer Service. Always use 3V lithium CR2 batteries in SCRAM CAM Bracelet. Base Station and Wireless Base Station Caution Base station contains Li-ion or Li-polymer battery. Do not heat, throw into re, deform, short circuit, immerse in or wet with water. Caution - Risk of Explosion if base station battery is replaced by an incorrect type. Use only base station replacement batteries provided by SCRAM Systems. Dispose of batteries in accordance with all applicable local regulations. Replace base station batteries when recommended by SCRAMNET or by SCRAM Systems Customer Service. To recharge base station use only the provided SCRAM Base Station charger. SCRAM CAM Quick Reference Guide i Regulatory Information - English United States Bracelet Model SM02 FCC ID P8M-SM02 Base Station Model BS600 Input 10V 650mA FCC ID P8M-BS600 Base Station Model SM03 Input 10V 650mA FCC ID P8M-SM03 FCC Part 68 AMSMM00BSM03 Wireless Base Station Model BS-400 3A Input 5V FCC ID P8m-BS400 These devices comply with part 15 of the FCC Rules and/or part 68 of the FCC Rules. Operation of these devices is subject to the following two conditions:
1. 2. The devices may not cause harmful interference, and The devices must accept any interference received, including interference that may cause undesired operation. Changes or modi cations to these devices not expressly approved by SCRAM Systems could void the users authority to operate the equipment. Canada Bracelet Model AMSSM02 IC:8549A-SM02 Base Station Model BS600 Input 10V 650mA IC:8549A-BS600 Base Station Model AMSSM03 Input 10V 650mA IC:8549A-SM03 Wireless Base Station Model BS400 ii SCRAM CAM Quick Reference Guide Input 5V 3A IC:8549A-BS400 This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
1. 2. This device may not cause interference. This device must accept any interference, including interference that may cause undesired operation of the device. WARNING: Unauthorized antennas, modi cations, or attachments could impair call quality, damage the device, or result in violation of Industry Canada regulations. RF EXPOSURE: This device is a radio transmitter and receiver. It is designed and manufactured not to exceed the emissions limits for exposure to radio frequency (RF) energy set by Industry Canada (IC). These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. These guidelines are based on the safety standards previously set by Industry Canada and international standards bodies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The exposure standard for wireless RF devices employs a unit of measurement known as the Speci c Absorption Rate, or SAR. The SAR limit set by the IC is 4 W/kg. SAR values at or below that limit are considered safe for the general public. The maximum SAR value when operated in as a hand held device in accordance with this manual is 1.31 W/kg, which is below the limit set by IC. Europe Bracelet: SCRAMX-850 Base Station: SCRAMX-800 Base Station: BS610 Wireless Base Station: BS410 The SCRAMX-850 (Bracelet), the SCRAMX-800 (Base Station), and Direct Connect (with WEEE and CE labels) are European compliant versions of the original SCRAM products designed for use in the United States and Canada. SCRAMX-850, SCRAMX-800, and BS-410 contain Receiver Category 2, 1% Transmitter Duty Cycle. Hereby, Alcohol Monitoring Systems, Inc. declares that the above products are compliant with the essential requirements and provisions of all applicable Directives. A full declaration of conformity is available upon request. This symbol indicates that this product shall not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. The recycling of materials will help to conserve natural resources. For more detailed information about recycling of this product, please contact your local city of ce, your household waste disposal service or the shop where you purchased this product. Hereby, Alcohol Monitoring Systems declares that the radio equipment type BS-410 is in compliance with the Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address https://www.scramsystems.com/
eu-declarations. SCRAM CAM Quick Reference Guide iii Australia & New Zealand SCRAMX Bracelet SCRAMX Base Station Wireless Base Station: BS400 Base Station: SCRAMX-900 Base Station: BS620 The SCRAMX Bracelet, Base Station, and Direct Connect are compliant with Australian and New Zealand EMC standards. Hereby, Alcohol Monitoring Systems, Inc. declares that the above products are compliant with the essential requirements and provisions of all applicable Directives. A full declaration of conformity is available at upon request. This symbol indicates that this product shall not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. The recycling of materials will help to conserve natural resources. For more detailed information about recycling of this product, please contact your local city of ce, your household waste disposal service or the shop where you purchased this product. Regulatory Information - Spanish Estados Unidos Brazalete Modelo SM02 FCC ID P8M-SM02 Estacin de base Modelo BS600 Entrada 10V 650mA FCC ID P8M-BS600 Estacin de base Modelo SM03 Entrada 10V 650mA FCC ID P8M-SM03 FCC Parte 68 AMSMM00BSM03 Estacion Base Inalambrica Modelo BS-400 Entrada 5V 3A FCC ID P8m-BS400 iv SCRAM CAM Quick Reference Guide Estos aparatos cumplen con la parte 15 de las Reglas de la FCC y/o con la parte 68 de las Reglas de la FCC. El funcionamiento de estos aparatos est sujeto a las siguientes dos condiciones:
1. 2. Los aparatos no pueden provocar interferencias dainas, y Los aparatos deben aceptar cualquier interferencia recibida, incluyendo la interferencia que puede provocar un funcionamiento no deseado. Los cambios o modi caciones a estos aparatos no aprobados expresamente por los Sistemas SCRAM podran anular la autoridad del usuario para operar el equipo. Canad Brazalete Modelo AMSSM02 IC:8549A-SM02 Estacin de base Modelo BS600 Entrada 10V 650mA IC:8549A-BS600 Estacin de base Modelo AMSSM03 Entrada 10V 650mA IC:8549A-SM03 Estacion Base Inalambrica Modelo BS400 Entrada 5V 3A IC:8549A-BS400 Este aparato cumple con el(los) estndar(es) de la licencia de la Industria Canadiense -
RSS exentas. El funcionamiento est sujeto a las siguientes dos condiciones:
1. 2. Este aparato no puede no provocar interferencias. Este aparato debe aceptar la interferencia, incluyendo la interferencia que puede provocar un funcionamiento no deseado del aparato. ADVERTENCIA: Las antenas, modi caciones o anexos no autorizados podran afectar la calidad de la llamada, daar el aparato o resultar en una violacin de las regulaciones de la industria canadiense. EXPOSICIN RF: Este aparato es un transmisor y receptor de radio. Est diseado y fabricado para que no exceda los lmites de emisiones para exposicin a energa de frecuencia de radio (RF) establecida por la industria canadiense (IC). Estos lmites son parte de pautas integrales y establecen niveles permitidos de energa de RF para la poblacin general. Estas pautas se basan en las normas de seguridad establecidas previamente por los organismos de las normas internacionales y de la industria canadiense. Las normas incluyen un margen sustancial de seguridad diseado para garantizar la seguridad de todas las personas, independientemente de la edad y de la salud. El estndar de exposicin para aparatos RF inalmbricos emplea una unidad de medida conocida como la Tasa de Absorcin Espec ca, o SAR. El lmite de la SAR establecida por la IC es de 4 w/kg. Los valores de la SAR en o por debajo de ese lmite se consideran seguros para el pblico general. El valor mximo de la SAR cuando funciona como un aparato manual conforme con este manual es de 1.31 w/kg, lo cual est por debajo del lmite establecido por la IC. SCRAM CAM Quick Reference Guide v Europa Brazalete: SCRAMX-850 Estacin de base: SCRAMX-800 Estacin de base: BS610 Estacion Base Inalambrica: BS410 El SCRAMX-850 (Brazalete), el SCRAMX-800 (Estacin de Base) y Direct Connect (con etiquetas WEEE y CE) son versiones europeas que cumplen con los productos originales SCRAM diseados para su uso en los Estados Unidos y Canad. SCRAMX-850, SCRAMX-800, y BS410 contienen la Categora del Receptor 2, Ciclo de trabajo del transmisor de 1 %. Por la presente, Alcohol Monitoring Systems, Inc. declara que los productos anteriores cumplen con los requisitos y las provisiones esenciales de todas las directivas aplicables. Una declaracin completa de conformidad est disponible bajo pedido. Este smbolo indica que este producto no debe ser tratado como desecho hogareo. En cambio, deber ser entregado al punto aplicable de recoleccin para el reciclaje de equipo elctrico o electrnico. Al garantizar que este producto se deseche correctamente, usted ayudar a evitar consecuencias negativas potenciales para el ambiente y la salud humana, que podran de otra forma ser provocadas por el manejo inadecuado de desechos de este producto. El reciclaje de materiales ayudar a conservar los recursos naturales. Para obtener informacin detallada acerca del reciclaje de este producto, contctese con su o cina de la ciudad local, su servicio de eliminacin de desechos hogareos o la tienda donde adquiri el producto. Por el presente, Alcohol Monitoring Systems declara que el equipo de radio tipo BS-410 est en cumplimiento con la Directiva 2014/53/EU. El texto completo de la declaracin de conformidad de la UE se encuentra disponible en la siguiente direccin: https://www. scramsystems.com/eu-declarations. Australia y Nueva Zelanda Brazalete: SCRAMX Estacin de base: SCRAMX Estacion Base Inalambrica: BS400 Base Station: SCRAMX-900 Base Station: BS620 El Brazalete, la Estacin de Base y Direct Connect de SCRAMX cumplen con las normas EMC australianas y neozelandesas. Por la presente, Alcohol Monitoring Systems, Inc. declara que los productos anteriores cumplen con los requisitos y las provisiones esenciales de todas las directivas aplicables. Una declaracin completa de conformidad est disponible bajo pedido. vi SCRAM CAM Quick Reference Guide Este smbolo indica que este producto no debe ser tratado como desecho hogareo. En cambio, debe ser entregado al punto aplicable de recoleccin para el reciclaje de equipo elctrico o electrnico. Al garantizar que este producto se deseche correctamente, usted ayudar a evitar consecuencias negativas potenciales para el ambiente y la salud humana, que podran de otra forma ser provocadas por el manejo inadecuado de desechos de este producto. El reciclaje de materiales ayudar a conservar los recursos naturales. Para obtener informacin detallada acerca del reciclaje de este producto, contctese con su o cina de la ciudad local, su servicio de eliminacin de desechos hogareos o la tienda donde adquiri el producto. Regulatory Information - French tats-Unis Bracelet Modle SM02 ID FCC P8M-SM02 Station de base Modle BS600 Entre 10V 650mA FCC ID P8M-BS600 Station de base Modle SM03 Entre 10 V 650 mA ID FCC P8M-SM03 FCC Part 68 AMSMM00BSM03 Station de Base Sans Fil Modle BS-400 Entre 5V 3A FCC ID P8m-BS400 Ces quipements sont conformes la section 15 et/ou la section 68 de la rglementation de la FCC. Lexploitation de ces quipements est assujettie aux deux conditions suivantes:
1. 2. Cet quipement ne doit pas gnrer dinterfrences nuisibles. Cet quipement doit accepter toutes les interfrences reues, notamment celles pouvant tre lorigine dun fonctionnement indsirable. Des changements ou des modi cations non expressment approuves par SCRAM Systems peuvent annuler le droit de lutilisateur exploiter lquipement. Canada Bracelet Modle AMSSM02 IC:8549A-SM02 SCRAM CAM Quick Reference Guide vii Station de base Modle BS600 Entre 10V 650mA IC:8549A-BS600 Station de base Modle AMSSM03 Entre 10 V 650 mA IC:8549A-SM03 Station de Base Sans Fil Modle BS400 Entre 5V 3A IC:8549A-BS400 Cet appareil est conforme aux normes RSS dexemptions de licence dIndustrie Canada. Son utilisation est assujettie aux deux conditions suivantes:
Cet quipement ne doit pas mettre dinterfrences. 1. 2. Cet quipement doit accepter toutes les interfrences, notamment celles pouvant tre lorigine dun fonctionnement indsirable de lappareil. AVERTISSEMENT: Des antennes non autorises, des modi cations ou des accessoires peuvent nuire la qualit des appels, endommager lappareil ou tre lorigine dune infraction aux rglements dIndustrie Canada. EXPOSITION HF: Cet appareil est un metteur-rcepteur radio. Il est conu et fabriqu pour ne pas dpasser les limites dmissions lexposition aux hautes frquences (HF) tablies par Industrie Canada (IC). Ces limites font partie de directives compltes et dterminent les niveaux autoriss dnergie HF pour la population gnrale. Ces directives se fondent sur les normes de scurit prcdemment tablies par Industrie Canada et les organismes de normalisation internationaux. Les normes comprennent une marge de sret substantielle conue a n dassurer la scurit de toutes les personnes, quel que soient leur ge et leur tat de sant. Lexposition normalise aux quipements HF sans l utilise une unit de mesure connue sous le nom de Dbit dabsorption spci que ou DAS. La limite du DAS d nie par IC est de 4 W/kg. Les valeurs du DAS en dessous de cette limite sont considres comme tant sans danger pour le grand public. Avec un dispositif portatif, la valeur maximum du DAS, conformment ce manuel, stablit 1,31 W/kg, ce qui la situe sous la limite d nie par IC. Europe Bracelet: SCRAMX-850 Station de base: SCRAMX-800 Estacin de base: BS610 Station de Base Sans Fil: BS410 Le SCRAM-850 (bracelet), le SCRAM-800 (stations de base) et Direct Connect (avec tiquettes WEEE et CE) sont des versions europennes conformes aux produits originaux SCRAM conus pour tre utiliss aux tats-Unis et au Canada. Les SCRAMX-800, SCRAMX-800, et BS410 contiennent un rcepteur de catgorie 2 et un metteur avec un cycle dutilisation de 1 %. Alcohol Monitoring Systems, Inc. dclare ici que les produits ci-dessus sont conformes aux spci cations et aux dispositions essentielles des Directives applicables. Une dclaration complte de conformit est disponible sur demande. viii SCRAM CAM Quick Reference Guide Ce symbole indique que ce produit ne doit pas tre trait en tant quordures mnagres. Il doit plutt tre remis au point de collecte de recyclage adquat des quipements lectriques et lectroniques. En vous assurant de mettre correctement ce produit au rebut, vous aiderez viter des consquences potentiellement ngatives sur lenvironnement et sur la sant humaine, qui dans le cas contraire pourraient tre provoques par un traitement inappropri de ce produit en tant que dchet. Le recyclage des matriaux vous aidera prserver les ressources naturelles. Pour de plus amples informations sur le recyclage de ce produit, veuillez contacter la mairie de votre lieu dhabitation, le service de mise au rebut des ordures mnagres ou le magasin dans lequel vous avez achet ce produit. Alcohol Monitoring Systems dclare par la prsente que le matriel radio de type BS-410 est conforme la Directive 2014/53/EU. Le texte intgral de la dclaration de conformit UE est disponible ladresse internet suivante :https://www.scramsystems.com/eu-
declarations. Australie et Nouvelle-Zlande Bracelet: SCRAMX-850 Station de base: SCRAMX Station de Base Sans Fil: BS400 Station de base: SCRAMX-900 Station de base: BS620 Les bracelet, station de base et Direct Connect de SCRAMX sont conformes aux normes CEM dAustralie et de Nouvelle Zlande. Alcohol Monitoring Systems, Inc. dclare ici que les produits ci-dessus sont conformes aux spci cations et aux dispositions essentielles des Directives applicables. Une dclaration complte de conformit est disponible sur demande. Ce symbole indique que ce produit ne doit pas tre trait en tant quordures mnagres. Il doit plutt tre remis au point de collecte de recyclage adquat des quipements lectriques et lectroniques. En vous assurant de mettre correctement ce produit au rebut, vous aiderez viter des consquences potentiellement ngatives sur lenvironnement et sur la sant humaine, qui dans le cas contraire pourraient tre provoques par un traitement inappropri de ce produit en tant que dchet. Le recyclage des matriaux vous aidera prserver les ressources naturelles. Pour de plus amples informations sur le recyclage de ce produit, veuillez contacter la mairie de votre lieu dhabitation, le service de mise au rebut des ordures mnagres ou le magasin dans lequel vous avez achet ce produit. 24/7 Technical Support Phone - 303.785.7879 E-mail - support@scramsystems.com SCRAM CAM Quick Reference Guide ix TABLE OF CONTENTS Introduction .................................................................1 Glossary of Terms .............................................................1 Log On To SCRAMNET ....................................................1 Initial SCRAM CAM/SCRAM CAM+HA Client Setup ........2 Add New Client in SCRAMNET ..............................................2 Assign SCRAM Equipment - CAM Client ................................2 Assign SCRAM Equipment - CAM+HA Client ..........................5 Assign SCRAM Equipment - Remote/Jail ...............................9 Establish Client Leave Schedule ........................................ 14 Ongoing Client Management .......................................14 Process Alerts From Agency Caseload Page ......................... 14 Replace SCRAM CAM Bracelet ........................................... 15 Assign SCRAM Base Station .............................................. 17 Replace SCRAM Base Station ............................................ 19 Remove SCRAM Base Station ............................................ 21 Replace Battery in SCRAM CAM Bracelet ............................. 22 Re-Initialize SCRAM CAM Bracelet ..................................... 24 Perform Observed IR Readings.......................................... 26 Perform SCRAM CAM Bracelet Hard Reset ........................... 27 Perform Manual Data Upload ............................................ 28 Supervision Modi cation ............................................29 Add House Arrest to Existing CAM Client ............................ 29 Closing Tasks .............................................................33 Check In SCRAM Equipment ............................................. 33 Clean/Disinfect SCRAM Equipment .................................... 35 Alert and Events .........................................................36 CAM Alerts ..................................................................... 36 House Arrest Alerts/Events ............................................... 37 Troubleshooting .........................................................39 Product Speci cations ................................................41 x SCRAM CAM Quick Reference Guide INTRODUCTION This guide contains the core activities that you might perform when managing a client who has been enrolled in the SCRAM Systems Program and will be wearing the SCRAM CAM Bracelet to be monitored for alcohol abstinence and/or house arrest. GLOSSARY OF TERMS Event Applies only to clients being monitoring for house arrest. Any change of state relative to the bracelet, base station, or communication between the bracelet and base station. Alert A classi cation of an event requiring special attention or noti cation. Violation A suspected non-compliance event that results in an alert being generated. Noti cation An e-mail, text message, or page that is sent when a designated house arrest alert is generated. Caseload A group of active clients being managed by an Agent or Agent Supervisor. Servicing Location A facility, such as an of ce, that is used to manage clients and SCRAM equipment. LOG ON TO SCRAMNET 1. Open browser on your desktop. Internet Explorer - v10 or later Firefox - Versions released in last 6 months Chrome - Versions released in last 6 months Press the Enter key. 2. Enter the SCRAMNET Internet address in the Address eld. 3. 4. Enter your username and password (case sensitive). 5. Click the Log on button. The site appears in the browser. SCRAM CAM Quick Reference Guide 1 INITIAL SCRAM CAM/SCRAM CAM+HA CLIENT SETUP ADD NEW CLIENT IN SCRAMNET 1. Enter the agency managing the client and click the Add a New Client button. 2. Enter required information in the following sections:
Personal Information Contact Information Employment (if known, provided detailed work environment information) Court Information Additional Information 3. Click the Add New Client button. 4. Select the CAM or CAM + House Arrest option in the Monitoring 5. Type drop-down list. For a CAM+House Arrest (CAM+HA) client, enter/select all required information. 6. Click the Complete Change Monitoring button. ASSIGN SCRAM EQUIPMENT - CAM CLIENT The following procedure applies to those clients being monitored for CAM only using SCRAM equipment. BEFORE MEETING CLIENT Perform the following steps shortly before meeting with the client. 1. If you have the clients information available, enter that information into SCRAMNET using the Add New Client page. 2. Ensure that the wired or wireless SCRAM Wireless Base Station is fully charged. Install the SCRAM CAM Bracelet components. 3. WHEN CLIENT ARRIVES Perform the following steps when the client arrives at the initial meeting. 1. Determine the communication method. Cellular/WI-FI The wireless SCRAM Base Station allows data to be quickly uploaded to SCRAMNET using either cellular or WI-FI services. Internet Service To use the ethernet port on the base station, using the proper tool such as needle-nose pliers, carefully remove the clear, plastic 2 SCRAM CAM Quick Reference Guide plug from the Ethernet port. Damage may occur if the plug is improperly removed. If the client has an Internet modem or router installed, use an Ethernet cable to connect the base station to an available network port to send data back to SCRAMNET using the clients Internet service. Important Note: AMS has no control over the reliability of the clients Internet service and AMS Customer Services should NOT be contacted if Internet services are interrupted. It is the clients responsibility to contact his/her Internet Service Provider should an interruption occur. Analog Phone Line An analog phone line can be used to transmit client data to SCRAMNET. Wireless The MultiConnect AW wireless device can also be used to transmit the clients data to SCRAMNET using a cellular network. Two versions of the device are available for your use. Both function in the same way using two generations of wireless communication technology. Direct Connect In some cases, you may want the client to come in to the of ce on a regular basis for a face-to-face meeting. In this situation, Direct Connect can be used during that meeting to upload the clients data. Direct Connect must be used if the three previous communication methods cannot be used. There is no need to assign a base station if Direct Connect is going to be used to upload data. 2. Give the client a breath alcohol test. 3. Perform SCRAMNET tasks. a. If you were not able to enter the clients information in SCRAMNET prior to the clients arrival, enter that information into SCRAMNET now using the Add New Client page. b. Assuming that a bracelet and base station are being assigned, use the Assign Equipment page to change the status of both to Pending Assignment. Note: If a wireless SCRAM Base Station is being used, the status of that device is immediately set to Assigned to Client. Print the clients Participant Agreement. c. 4. Attach the bracelet to the client. a. b. Place the bracelet no more than an index nger above the right or left ankle with the SERIAL NUMBER FACING UP. Feed the strap through the buckle and completely tighten. The bracelet should be able to be moved slightly, but not past the shin bone. Be aware that a poorly tted bracelet could have some impact on the bracelets ability to take accurate readings and may result in unneeded time taken to re- t the bracelet. SCRAM CAM Quick Reference Guide 3 Important Note: To properly align the bracelet strap, ensure that the tooth alignment tab is positioned between two teeth when the buckle is tightened. 5. Log into the Direct Connect application. a. Open the Direct Connect application. b. Log into the Direct Connect application using your SCRAMNET username and password. 6. Connect the Direct Connect device with your computer. a. b. Plug the small (mini-B type) USB connector into the Direct Connect device. Plug the large (A type) USB connector into a USB port on your computer. The red and blue lights on the Direct Connect device blink for approximately 5 seconds then both remain on. Bracelet status in the Direct Connect application: Waiting for Bracelet 7. Attach the Direct Connect device to the bracelet. a. Align the Direct Connect device with the top of the bracelet. b. Slide the Direct Connect device down over the bracelet. 8. Wake up the bracelet. a. Momentarily place the magnet on the Direct Connect device where the word magnet appears. Bracelet status in the Direct Connect application:
Communicating On the Direct Connect device, the red light turns off while the blue light remains on. At this time:
1) The bracelet initialization process begins. 2) The initial alcohol reading is uploaded to SCRAMNET. When complete:
The blue light on the Direct Connect device turns off for approximately 10 seconds then both lights turn back on. Bracelet status in the Direct Connect application:
Communication Complete Note: After 1 minute, the status changes to: Waiting for Bracelet b. Refresh the clients Equipment page to con rm that the status of the bracelet is now set to Assigned to Client. c. Remove the Direct Connect device from the bracelet. Insert the tamper clips into the buckle slots and squeeze together until you hear a distinct click. 9. 10. Connect the base station with the Direct Connect application. Wired SCRAM Base Station Only 4 SCRAM CAM Quick Reference Guide a. b. Plug the power cord into the new base station and into an electrical outlet. Plug the small (mini-B type) USB connector into the base station. At this time:
Base station status in the Direct Connect application:
Idle -> Communicating Any remaining data is transferred from the base station to SCRAMNET. The base station software is checked and updated, if necessary. When complete:
Base station status in the Direct Connect application:
Communication Complete c. Unplug the power cord and USB cable from the base station. 11. Have the client sign the participant agreement. 12. Give the base station to the client. Wired SCRAM Base Station Include the:
MultiConnect AW wireless device and device power cord if Phone cable if analog phone line being used. cellular network being used. Ethernet cable if Internet being used. Wireless SCRAM Base Station Give the client a copy of the Install Wireless SCRAM Base Station at Monitoring Location quick sheet. The quick sheet is available on the SCRAMNET Help page. ASSIGN SCRAM EQUIPMENT - CAM+HA CLIENT The following procedure applies to those clients being monitored for CAM+HA using SCRAM equipment. BEFORE MEETING CLIENT Perform the following steps shortly before meeting with the client. 1. If you have the clients information available, enter that information into SCRAMNET using the Add New Client page. 2. Ensure that the wired or wireless SCRAM Wireless Base Station is fully charged. Install the SCRAM CAM Bracelet components. 3. WHEN CLIENT ARRIVES Perform the following steps when the client arrives at the initial meeting. 1. Determine the communication method. SCRAM CAM Quick Reference Guide 5 Cellular/WI-FI The wireless SCRAM Base Station allows data to be quickly uploaded to SCRAMNET using either cellular or WI-FI services. Internet Service To use the ethernet port on the base station, using the proper tool such as needle-nose pliers, carefully remove the clear, plastic plug from the Ethernet port. Damage may occur if the plug is improperly removed. If the client has an Internet modem or router installed, use an Ethernet cable to connect the base station to an available network port to send data back to SCRAMNET using the clients Internet service. Important Note: AMS has no control over the reliability of the clients Internet service and AMS Customer Services should NOT be contacted if Internet services are interrupted. It is the clients responsibility to contact his/her Internet Service Provider should an interruption occur. Analog Phone Line An analog phone line can be used to transmit client data to SCRAMNET. Wireless The MultiConnect AW wireless device can also be used to transmit the clients data to SCRAMNET using a cellular network. Two versions of the device are available for your use. Both function in the same way using two generations of wireless technology. MULTICONNECT AW WIRELESS DEVICE LIMITATIONS Be aware of these three product limitations as you determine if using the MultiConnect AW wireless device is your best option for this SCRAM House Arrest client:
There is no caller ID associated with the SCRAM Base Station when using the wireless device. Consequently, you cannot use caller ID to ensure that a SCRAM Base Station is at a particular location. The wireless device does not have a movement sensor, so you must rely on telephone loss and AC power loss messages if you want to be noti ed when a base station has potentially been moved. The wireless device has no back-up battery. Because of these limitations, the wireless device may be more appropriate for curfew monitoring and low-risk clients. The device may not be appropriate for more rigorous house-arrest programs and high-risk offenders. 2. Give the client a breath alcohol test. 3. Perform SCRAMNET tasks. a. If you were not able to enter the clients information in SCRAMNET prior to the clients arrival, enter that information into SCRAMNET now using the Add New Client page. 6 SCRAM CAM Quick Reference Guide b. Assuming that a bracelet and base station are being assigned, use the Assign Equipment page to change the status of both to Pending Assignment. Note: If a wireless SCRAM Base Station is being used, the status of that device is immediately set to Assigned to Client. Print the clients Participant Agreement. c. 4. Attach the bracelet to the client. a. b. c. Place the bracelet no more than an index nger above the right or left ankle with the SERIAL NUMBER FACING UP. Feed the strap through the buckle and completely tighten. The bracelet should be able to be moved slightly, but not past the shin bone. Be aware that a poorly tted bracelet could have some impact on the bracelets ability to take accurate readings and may result in unneeded time taken to re- t the bracelet. Important Note: To properly align the bracelet strap, ensure that the tooth alignment tab is positioned between two teeth when the buckle is tightened. An Open Strap Detected event will be generated if the strap is not properly aligned. Tighten the retaining screws until the two sides of the buckle are ush. 5. Log into the Direct Connect application. a. Open the Direct Connect application. b. Log into the Direct Connect application using your SCRAMNET username and password. 6. Connect the Direct Connect device with your computer. a. b. Plug the small (mini-B type) USB connector into the Direct Connect device. Plug the large (A type) USB connector into a USB port on your computer. The red and blue lights on the Direct Connect device blink for approximately 5 seconds then both remain on. Bracelet status in the Direct Connect application: Waiting for Bracelet. 7. Attach the Direct Connect device to the bracelet. a. Align the Direct Connect device with the top of the bracelet. b. Slide the Direct Connect device down over the bracelet. 8. Wake up the bracelet. a. Momentarily place the magnet on the Direct Connect device where the word magnet appears. Bracelet status in the Direct Connect application:
Communicating On the Direct Connect device, the red light turns off while the blue light remains on. SCRAM CAM Quick Reference Guide 7 At this time:
1) The bracelet initialization process begins. 2) The initial alcohol reading is uploaded to SCRAMNET. When complete:
The blue light on the Direct Connect device turns off for approximately 10 seconds then both lights turn back on. Bracelet status in the Direct Connect application:
Communication Complete Note: After 1 minute, the status changes to: Waiting for Bracelet b. Refresh the clients Equipment page to con rm that the status of the bracelet is now set to Assigned to Client. c. Remove the Direct Connect device from the bracelet. Insert the tamper clips into the buckle slots and squeeze together until you hear a distinct click. 9. 10. If the client is going to be monitored for house arrest in addition b. to alcohol abstinence, connect the base station with the Direct Connect application. Wired SCRAM Base Station Only a. Plug the power cord into the new base station and into an electrical outlet. Plug the small (mini-B type) USB connector into the base station. At this time:
Base station status in the Direct Connect application:
Idle -> Communicating Any remaining data is transferred from the base station to SCRAMNET. The base station software is checked and updated, if necessary. When complete:
Base station status in the Direct Connect application:
Communication Complete c. Unplug the power cord and USB cable from the base station. 11. Have the client sign the participant agreement. 12. Give the base station to the client. Wired SCRAM Base Station Include the:
MultiConnect AW wireless device and device power cord if Phone cable if analog phone line being used. cellular network being used. Ethernet cable if Internet being used. Wireless SCRAM Base Station Give the client a copy of the Install Wireless SCRAM Base Station at Monitoring Location quick sheet. The quick sheet is available on the SCRAMNET Help page. 8 SCRAM CAM Quick Reference Guide ASSIGN SCRAM EQUIPMENT - REMOTE/JAIL BEFORE MEETING CLIENT Perform the following steps shortly before meeting with the client. 1. If you have the clients information available, enter that information into SCRAMNET using the Add New Client page. 2. Ensure that the wired or wireless SCRAM Wireless Base Station is 3. 4. fully charged. Install the bracelet components. Log into the Direct Connect application. a. Open the Direct Connect application. b. Log into the Direct Connect application using your SCRAMNET username and password. 5. Connect the Direct Connect device with the Direct Connect application. a. b. Plug the small (mini-B type) USB connector into the Direct Connect device. Plug the large (A type) USB connector into a USB port on your computer. The red and blue lights on the Direct Connect device blink for approximately 5 seconds then both remain on. Bracelet status in the Direct Connect application: Waiting for Bracelet 6. Attach the Direct Connect device to the bracelet. CAM ONLY - Ensure that the bracelet straps are NOT connected. CAM+HA - Feed the strap through the buckle and completely tighten. a. Align the Direct Connect device with the top of the bracelet. b. Slide the Direct Connect device down over the bracelet. 7. Wake up the bracelet. a. Momentarily place the magnet on the Direct Connect device where the word magnet appears. At this time:
Bracelet status in the Direct Connect application:
Communicating On the Direct Connect device, the red light turns off while the blue light remains on. Any remaining data is transferred from the bracelet to SCRAMNET. The bracelet software is checked and updated, if necessary. When complete:
The blue light turns off for approximately 5 seconds then both lights turn back on. SCRAM CAM Quick Reference Guide 9 Bracelet status in the Direct Connect application:
Communication Complete Note: After 1 minute, the status changes to: Waiting for Bracelet b. Remove the Direct Connect device from the bracelet. 8. Connect the base station with the Direct Connect application. Wired SCRAM Base Station Only a. Plug the power cord into the new base station and into an electrical outlet. Base station display:
Line 1 TIME/DATE Line 2 CHECK PHONE LINE b. Plug the small (mini-B type) USB connector into the base station. At this time:
Line 1 DIRECT CONNECT Line 2 ONLINE Base station status in the Direct Connect application:
Idle -> Communicating Base station display:
Any remaining data is transferred from the base station to SCRAMNET. The base station software is checked and updated, if necessary. When complete:
Base station status in the Direct Connect application:
Communication Complete Base station display:
Line 1 TIME/DATE Line 2 MONITORING c. Unplug the power cord and USB cable from the base station. CLIENT MEETING IN JAIL/REMOTE SETTING Perform the following steps when you meet with the client in a jail/
remote setting. 1. Determine the communication method. Cellular/WI-FI The wireless SCRAM Base Station allows data to be quickly uploaded to SCRAMNET using either cellular or WI-FI services. Internet Service To use the ethernet port on the base station, using the proper tool such as needle-nose pliers, carefully remove the clear, plastic plug from the Ethernet port. Damage may occur if the plug is improperly removed. If the client has an Internet modem or router installed, use an Ethernet cable to connect the base station 10 SCRAM CAM Quick Reference Guide to an available network port to send data back to SCRAMNET using the clients Internet service. Important Note: AMS has no control over the reliability of the clients Internet service and AMS Customer Services should NOT be contacted if Internet services are interrupted. It is the clients responsibility to contact his/her Internet Service Provider should an interruption occur. Analog Phone Line An analog phone line can be used to transmit client data to SCRAMNET. Wireless The MultiConnect AW wireless device can be used to transmit the clients data to SCRAMNET using a cellular network. Two versions of the device are available for your use. Both function in the same way using two generations of wireless communication technology. MULTICONNECT AW WIRELESS DEVICE LIMITATIONS Be aware of these three product limitations as you determine if using the MultiConnect AW wireless device is your best option if the client is being monitored for house arrest:
There is no caller ID associated with the SCRAM Base Station when using the wireless device. Consequently, you cannot use caller ID to ensure that a SCRAM Base Station is at a particular location. The wireless device does not have a movement sensor, so you must rely on telephone loss and AC power loss messages if you want to be noti ed when a base station has potentially been moved. The wireless device has no back-up battery. Because of these limitations, the wireless device may be more appropriate for curfew monitoring and low-risk clients. The device may not be appropriate for more rigorous house-arrest programs and high-risk offenders. Direct Connect In some cases, you may want the client to come in to the of ce on a regular basis for a face-to-face meeting. In this situation, Direct Connect can be used during that meeting to upload the clients data. Direct Connect must be used if the three previous communication methods cannot be used. There is no need to assign a base station if Direct Connect is going to be used to upload data. 2. Give the client a breath alcohol test. 3. Perform SCRAMNET tasks. a. If you were not able to enter the clients information in SCRAMNET prior to the clients arrival, enter that information into SCRAMNET now using the Add New Client page. SCRAM CAM Quick Reference Guide 11 b. Assuming that a bracelet and base station are being assigned, use the Assign Equipment page to change the status of both to Pending Assignment. Note: If a wireless SCRAM Base Station is being used, the status of that device is immediately set to Assigned to Client. Print the clients Participant Agreement. c. 4. Attach the bracelet to the client. a. b. c. Place the bracelet no more than an index nger above the right or left ankle with the SERIAL NUMBER FACING UP. Feed the strap through the buckle and completely tighten. The bracelet should be able to be moved slightly, but not past the shin bone. Be aware that a poorly tted bracelet could have some impact on the bracelets ability to take accurate readings and may result in unneeded time taken to re- t the bracelet. Important Note: To properly align the bracelet strap, ensure that the tooth alignment tab is positioned between two teeth when the buckle is tightened. An Open Strap Detected event will be generated if the strap is not properly aligned. Tighten the retaining screws until the two sides of the buckle are ush. 5. Insert the tamper clips into the buckle slots and squeeze together until you hear a distinct click. 6. Give the client a breath alcohol test. 7. Have the client sign the participant agreement. 8. Give the base station to the client. Wired SCRAM Base Station Include the:
MultiConnect AW wireless device and device power cord if Phone cable if analog phone line being used. cellular network being used. Ethernet cable if Internet being used. Wireless SCRAM Base Station Give the client a copy of the Install Wireless SCRAM Base Station at Monitoring Location quick sheet. The quick sheet is available on the SCRAMNET Help page. Instruct the client to wake up the bracelet to begin the re-
initialization process. 9. CLIENT MEETING WITHIN 24 HOURS AFTER RELEASE FROM JAIL/
REMOTE SETTING Follow these steps if the bracelet re-initialization is NOT completed:
1. Complete the Bracelet Maintenance process. 12 SCRAM CAM Quick Reference Guide a. Access the clients Equipment page. b. Click the Maintenance link. c. Select the Fit Adjusted check box. d. Click the Complete Bracelet Maintenance button. Log into the Direct Connect application. a. Open the Direct Connect application. b. Log into the Direct Connect application using your SCRAMNET username and password. 2. 3. Connect the Direct Connect device with your computer. a. b. Plug the small (mini-B type) USB connector into the Direct Connect device. Plug the large (A type) USB connector into a USB port on your computer. The red and blue lights on the Direct Connect device blink for approximately 5 seconds then remain on. Bracelet status in the Direct Connect application: Waiting for Bracelet. 4. Attach the Direct Connect device. a. Align the Direct Connect device with the top of the bracelet. b. Slide the Direct Connect device down over the bracelet. 5. Wake up the bracelet. a. Momentarily place the magnet on the Direct Connect device where the word magnet appears. At this time:
Bracelet status in the Direct Connect application:
Communicating On the Direct Connect device, the red light turns off while the blue light remains on. Data is transferred from the bracelet to SCRAMNET. The bracelet software is checked and updated, if necessary. When complete:
The blue light turns off for approximately 5 seconds then both lights turn back on. Bracelet status in the Direct Connect application:
Communication Complete Note: After 10 seconds, the status changes to: Waiting for Bracelet b. Remove the Direct Connect device. 6. Verify that re-initialization has started. In SCRAMNET, access the clients Reports page. a. b. Click the Communication sub-tab. c. Verify by looking at the top Date/Time link that the base station has recently communicated with SCRAMNET. SCRAM CAM Quick Reference Guide 13 d. Open the communication and verify that a Bracelet Started e. Initialization message appears. If the message does NOT appear, contact AMS Customer Services. ESTABLISH CLIENT LEAVE SCHEDULE Perform the following steps after assigning SCRAM equipment to a client who is being monitored for both alcohol abstinance and house arrest. 1. 2. On that line in the schedule:
a. Enter the leave name. b. Enter the start and end time. Locate the date for the rst authorized leave event. c. The length of the leave window appears in the Duration eld. If the client is required to leave the premises during the leave event, click the Must Leave check box. d. Set occurence. One Time - Select the One Time radio button if the leave event is not recurring. Edit Recurrence - With the Edit Recurrence radio button selected, click the link and set the parameters for the recurring event. 3. Add Additional Leave Event. a. Click the Plus icon (
b. Repeat steps 2a through 2d above.
). 4. Click the Duplicate icon (
) if the event will recur at the same day and time on a weekly basis. 5. Click the Save Changes button. ONGOING CLIENT MANAGEMENT PROCESS ALERTS FROM AGENCY CASELOAD PAGE 1. On the Caseload page, look for any clients who have a red x in the CAM column. 2. Click the Expand node (
alert(s).
) in the left column to display the 3. Click the alert link to view alert details. 4. After addressing the alert with the client, click the Comments button. 5. Add a comment, if necessary, then click the Resolve button. 14 SCRAM CAM Quick Reference Guide REPLACE SCRAM CAM BRACELET BEFORE MEETING CLIENT Perform the following steps shortly before meeting with the client. 1. Select a new bracelet in SCRAMNET. The status of the new bracelet is set to Pending Assignment and the status of the old bracelet is set to Pending Removal. Install the bracelet components. 2. WHEN CLIENT ARRIVES 1. Log into the Direct Connect application. a. Open the Direct Connect application. b. Log into the Direct Connect application using your SCRAMNET username and password. 2. Connect the Direct Connect device with your computer. a. b. Plug the small (mini-B type) USB port into the Direct Connect device. Plug the large (A type) USB connection into a USB port on your computer. The red and blue lights on the Direct Connect device blink for approximately 5 seconds then both remain on. Bracelet status in the Direct Connect application: Waiting for Bracelet 3. Attach the Direct Connect device to the old bracelet. a. Align the Direct Connect device with the top of the bracelet. b. Slide the Direct Connect device down over the bracelet. 4. Wake up the old bracelet. a. Momentarily place the magnet on the top right side of the bracelet. At this time:
Bracelet status in the Direct Connect application:
Communicating On the Direct Connect device, the red light turns off while the blue light remains on. Any remaining data is transferred from the bracelet to SCRAMNET. The bracelet software is checked and updated, if necessary. When complete:
After 30 seconds to 2 minutes:
The blue light on the Direct Connect device turns off for approximately 5 seconds then both lights turn back on. SCRAM CAM Quick Reference Guide 15 Bracelet status in the Direct Connect application:
Communication Complete Note: After 1 minute, the status changes to: Waiting for Bracelet b. Remove the Direct Connect device. 5. Remove the old bracelet. a. On the buckle, place the shear cutter tips into the two holes where the tamper clips meet. Press down rmly. b. c. Squeeze the shear cutter handles until the plastic center breaks and the two pieces separate from the buckle cover. d. Using the T10 Screwdriver, loosen the two retaining screws. e. Pull the strap back through the buckle, removing the bracelet from the clients ankle. 6. Attach the new bracelet to the client. a. b. c. Place the bracelet no more than an index nger above the right or left ankle with the SERIAL NUMBER FACING UP. Feed the strap through the buckle and completely tighten. The bracelet should be able to be rotated slightly, but not past the shin bone. Important Note: To properly align the bracelet strap, ensure that the tooth alignment tab is positioned between two teeth when the buckle is tightened. An Open Strap Detected event will be generated if the strap is not properly aligned. Tighten the retaining screws until the two sides of the buckle are ush. 7. Attach the Direct Connect device to the new bracelet. a. Align the Direct Connect device with the top of the bracelet. b. Slide the device down over the bracelet. 8. Wake up the new bracelet. a. Momentarily place the magnet on the Direct Connect device where the word magnet appears. At this time:
Bracelet status in the Direct Connect application:
Communicating On the Direct Connect device, the red light turns off while the blue light remains on. Any remaining data is transferred from the bracelet to SCRAMNET. The bracelet software is checked and updated, if necessary. Client data is downloaded to the bracelet. When complete:
16 SCRAM CAM Quick Reference Guide The blue light turns off for approximately 5 seconds then both lights turn back on. Bracelet status in the Direct Connect application:
Communication Complete Note: After 1 minute, the status changes to: Waiting for Bracelet 9. b. Remove the Direct Connect device. Insert the tamper clips into the buckle slots and squeeze together until you hear a distinct click. 10. Refresh the clients Equipment page to con rm that the status of the new bracelet is Assigned to Client. ASSIGN SCRAM BASE STATION Perform these steps if, sometime after the initial equipment assignment, you elect to have the SCRAM CAM client use a base station to transfer data to SCRAMNET. BEFORE MEETING CLIENT Perform the following steps shortly before meeting with the client. 1. Select a base station in SCRAMNET, setting the status to Pending Assignment. Note: If a wireless SCRAM Base Station is being used, the status of that device is immediately set to Assigned to Client. 2. Ensure that the wired or wireless SCRAM Wireless Base Station is fully charged. WHEN CLIENT ARRIVES Perform the following steps when the client arrives at your of ce. 1. Determine the communication method. Cellular/WI-FI The wireless SCRAM Base Station allows data to be quickly uploaded to SCRAMNET using either cellular or WI-FI services. Internet Service To use the ethernet port on the base station, using the proper tool such as needle-nose pliers, carefully remove the clear, plastic plug from the Ethernet port. Damage may occur if the plug is improperly removed. If the client has an Internet modem or router installed, use an Ethernet cable to connect the base station to an available network port to send data back to SCRAMNET using the clients Internet service. Important Note: AMS has no control over the reliability of the clients Internet service and AMS Customer Services should NOT be contacted if Internet services are interrupted. It is the clients responsibility to contact his/her Internet Service Provider should an interruption occur. SCRAM CAM Quick Reference Guide 17 Analog Phone Line An analog phone line can be used to transmit client data to SCRAMNET. Wireless The MultiConnect AW wireless device can be used to transmit the clients data to SCRAMNET using a cellular network. Two versions of the device are available for your use. Both function in the same way using two generations of wireless communication technology. Direct Connect In some cases, you may want the client to come in to the of ce on a regular basis for a face-to-face meeting. In this situation, Direct Connect can be used during that meeting to upload the clients data. Direct Connect must be used if the three previous communication methods cannot be used. There is no need to assign a base station if Direct Connect is going to be used to upload data. Log into the Direct Connect application. Wired SCRAM Base Station Only a. Open the Direct Connect application. b. Log into the Direct Connect application using your SCRAMNET username and password. 2. 3. Connect the base station with your computer. Wired SCRAM Base Station Only a. Plug the power cord into the new base station and into an electrical outlet. Base station display:
Line 1 STORAGE MODE Line 2 BATTERY CHARGED b. Plug the small (mini-B type) USB port into the base station. At this time:
Base station status in the Direct Connect application:
Idle -> Communicating Base station display:
The base station assignment process begins. Line 1 DIRECT CONNECT Line 2 ONLINE 1) Any remaining data is transferred from the base station to SCRAMNET. 2) The base station software is checked and updated, if necessary. 3) Client parameters are loaded on the base station. When complete:
Base Station status in the Direct Connect application:
Communication Complete Base station display:
18 SCRAM CAM Quick Reference Guide Line 1 TIME/DATE Line 2 MONITORING c. Unplug the power cord and USB cable from the base station. 4. Give the base station to the client. Wired SCRAM Base Station Include the:
MultiConnect AW wireless device and device power cord if Phone cable if analog phone line being used. cellular network being used. Ethernet cable if Internet being used. Wireless SCRAM Base Station Give the client a copy of the Install Wireless SCRAM Base Station at Monitoring Location quick sheet. The quick sheet is available on the SCRAMNET Help page. REPLACE SCRAM BASE STATION BEFORE MEETING CLIENT Ensure that the wired or wireless SCRAM Base Station is fully charged. WHEN CLIENT ARRIVES 1. Select a new base station in SCRAMNET. 2. The status of the new base station is set to Pending Assignment and the status of the old base station is set to Pending Removal. Note: If a wireless SCRAM Base Station is being used, the status of that device is immediately set to Assigned to Client. Log into the Direct Connect application. Wired SCRAM Base Station Only a. Open the Direct Connect application. b. Log into the Direct Connect application using your SCRAMNET username and password. 3. Connect the old base station with the Direct Connect application. Wired SCRAM Base Station Only a. Plug the power cord into the old base station and into an electrical outlet. Base station display:
Line 1 DATE/TIME Line 2 CHECK PHONE LINE b. Plug the small (mini-B type) USB connector into the base station. At this time:
Base station status in the Direct Connect application:
Idle -> Communicating Base station display:
SCRAM CAM Quick Reference Guide 19 Line 1 DIRECT CONNECT Line 2 ONLINE Any remaining data is transferred from the base station to SCRAMNET. The base station software is checked and updated, if necessary. When complete:
Base station status in the Direct Connect application:
Communication Complete Base station display:
Line 1 STORAGE MODE c. Unplug the power cord and USB cable from the base station. 4. Connect the new base station with your computer. Wired SCRAM Base Station Only a. Plug the power cord into the new base station and into an electrical outlet. Base station display:
Line 1 TIME/DATE Line 2 CHECK PHONE LINE b. Plug the small (mini-B type) USB port into the base station. At this time:
Base station status in the Direct Connect application:
Idle -> Communicating Base station display:
Line 1 DIRECT CONNECT Line 2 ONLINE The new base station assignment process begins. 1) Any remaining data is transferred from the base station to SCRAMNET. 2) The base station software is checked and updated, if necessary. 3) Client parameters are loaded on the base station. When complete:
Base Station status in the Direct Connect application:
Communication Complete Base station display:
Line 1 DATE/TIME Line 2 MONITORING c. Unplug the power cord and USB cable from the base station. 5. Refresh the clients Equipment page to con rm that the status of the new base station is Assigned to Client. Wired SCRAM Base Station Only 6. Give the base station to the client. Wired SCRAM Base Station 20 SCRAM CAM Quick Reference Guide Include the:
MultiConnect AW wireless device and device power cord if Phone cable if analog phone line being used. cellular network being used. Ethernet cable if Internet being used. Wireless SCRAM Base Station Give the client a copy of the Install Wireless SCRAM Base Station at Monitoring Location quick sheet. The quick sheet is available on the SCRAMNET Help page. REMOVE SCRAM BASE STATION Perform the following steps when the client arrives with the base station being removed. 1. Set the SCRAM equipment to Pending Removal. a. Access the clients Equipment page. b. Click the Remove Base Station button in the base station row and complete the process. The status of the base station is set to Pending Removal. Note: If a wireless SCRAM Base Station is being removed, the status of that device is immediately set to In Inventory. Log into the Direct Connect application. Wired SCRAM Base Station Only a. Open the Direct Connect application. b. Log into the Direct Connect application using your SCRAMNET username and password. 2. 3. Connect the base station with the Direct Connect application. Wired SCRAM Base Station Only a. Plug the power cord into the old base station and into an electrical outlet. Base station display:
Line 1 DATE/TIME Line 2 CHECK PHONE LINE b. Plug the small (mini-B type) USB connector into the base station. At this time:
Line 1 DIRECT CONNECT Line 2 ONLINE Base station status in the Direct Connect application:
Idle -> Communicating Base station display:
Any remaining data is transferred from the base station to SCRAMNET. The base station software is checked and updated, if necessary. When complete:
SCRAM CAM Quick Reference Guide 21 Base station status in the Direct Connect application:
Communication Complete Base station display:
Line 1 STORAGE MODE c. Unplug the power cord and USB cable from the base station. REPLACE BATTERY IN SCRAM CAM BRACELET 1. Complete the Bracelet Maintenance process. a. Access the clients Equipment page. b. Click the Maintenance link. c. Select the Battery, Faceplate, and Exhaust Cap Replaced check box. d. Click the Complete Bracelet Maintenance button. The bracelet re-initialization, which must be performed each time the bracelet is removed, will begin the next time that the bracelet communicates with SCRAMNET using Direct Connect. 2. Remove the bracelet. a. On the buckle, place the shear cutter tips into the two holes where the tamper clips meet. Press down rmly. b. c. Squeeze the shear-cutter handles until the plastic center breaks and the two pieces separate from the buckle cover. d. Using the T10 screwdriver, loosen the two retaining screws. e. Pull the strap back through the buckle, removing the bracelet from the clients ankle. 3. Remove the old faceplate. a. Insert the Faceplate Removal Tool into the slots on the right side of the bracelet. Press the tool in until the faceplate disengages. b. c. Remove the faceplate. Note: Discard the faceplate. 4. Remove the old battery. 5. a. b. Place your nger tip on the edge of the negative ( at) side of the battery. Pull up on the battery, removing it from the bracelet. Note: Discard the battery. Install the new battery. a. Look closely for the outline of a battery at the bottom of the battery slot and insert the battery, starting with the positive side being pushed against the bottom side of the battery slot and pushing down on the negative ( at) side, which faces up towards the serial number. A small, green light on the bracelet will turn on for 5 22 SCRAM CAM Quick Reference Guide seconds. 6. Install the new faceplate. a. Place the faceplate on the bracelet with the battery side ush with the case. Note: The faceplate is designed to align in only one direction. b. Starting on the top-right side and going clockwise, press down rmly on each corner of the faceplate with your thumb. You should hear a pronounced click as you push each corner of the faceplate. Warning: Moisture may enter under the faceplate if these instructions are NOT followed. 7. Attach the bracelet to the client. a. Open the bracelet. b. Place the bracelet no more than an index nger above the right or left ankle with the SERIAL NUMBER FACING UP. Feed the strap through the buckle and completely tighten. The bracelet should be able to be rotated slightly, but not past the shin bone. Important Note: To properly align the bracelet strap, ensure that the tooth alignment tab is positioned between two teeth when the buckle is tightened. An Open Strap Detected event will be generated if the strap is not properly aligned. Tighten the retaining screws until the two sides of the buckle are ush. c. d. 8. Log into the Direct Connect application. a. Open the Direct Connect application. b. Log into the Direct Connect application using your SCRAMNET username and password. 9. Connect the Direct Connect device with your computer. a. b. Plug the small (mini-B type) USB connector into the Direct Connect device. Plug the large (A type) USB connector into a USB port on your computer. The red and blue lights on the Direct Connect device blink for approximately 5 seconds then both remain on. Bracelet status in the Direct Connect application: Waiting for Bracelet 10. Attach the Direct Connect device to the bracelet. a. Align the Direct Connect device with the top of the bracelet. b. Slide the Direct Connect device down over the bracelet. 11. Wake up the bracelet. a. Momentarily place the magnet on the Direct Connect device SCRAM CAM Quick Reference Guide 23 where the word magnet appears. Bracelet status in the Direct Connect application:
Communicating On the Direct Connect device, the red light turns off while the blue light remains on. At this time:
1) The bracelet initialization process begins. 2) The initial alcohol reading is uploaded to SCRAMNET. When complete:
The blue light on the Direct Connect device turns off for approximately 10 seconds then both lights turn back on. Bracelet status in the Direct Connect application:
Communication Complete Note: After 1 minute, the status changes to: Waiting for Bracelet b. Remove the Direct Connect device from the bracelet. 12. Verify that re-initialization has started. In SCRAMNET, access the clients Reports page. a. b. Click the Communication sub-tab. c. Verify by looking at the current top Date/Time link that the base station has recently communicated with SCRAMNET. d. Open the communication and verify that a Initial Baseline e. Reading Taken message appears. If the message does NOT appear, contact AMS Customer Services. 13. Insert the tamper clips into the buckle slots and squeeze together until you hear a distinct click. RE-INITIALIZE SCRAM CAM BRACELET 1. Complete the Bracelet Maintenance process. a. Access the clients Equipment page. b. Click the Maintenance link. c. Select the check box that represents the bracelet maintenance activity that was just completed. d. Click the Complete Bracelet Maintenance button. The re-initialization will begin the next time that the bracelet communicates with SCRAMNET using Direct Connect. 2. Attach the bracelet to the client. a. b. Place the bracelet no more than an index nger above the right or left ankle with the SERIAL NUMBER FACING UP. Feed the strap through the buckle and completely tighten. The bracelet should be able to be rotated slightly, but not past the shin bone. 24 SCRAM CAM Quick Reference Guide Important Note: To properly align the bracelet strap, ensure that the tooth alignment tab is positioned between two teeth when the buckle is tightened. For a CAM+HA client, an Open Strap Detected event will be generated if the strap is not properly aligned. 3. c. Using the T10 screwdriver, tighten the retaining screws until the two sides of the buckle are ush. Log into the Direct Connect application. a. Open the Direct Connect application. b. Log into the Direct Connect application using your SCRAMNET username and password. 4. Connect the Direct Connect device with your computer. a. b. Plug the small (mini-B type) USB connector into the Direct Connect device. Plug the large (A type) USB connector into a USB port on your computer. The red and blue lights on the Direct Connect device blink for approximately 5 seconds then remain on. Bracelet status in the Direct Connect application: Waiting for Bracelet 5. Attach the Direct Connect device. a. Align the Direct Connect device with the top of the bracelet. b. Slide the Direct Connect device down over the bracelet. 6. Wake up the bracelet. a. Momentarily place the magnet on the Direct Connect device where the word magnet appears. At this time:
Bracelet status in the Direct Connect application:
Communicating On the Direct Connect device, the red light turns off while the blue light remains on. Data is transferred from the bracelet to SCRAMNET. The bracelet software is checked and updated, if necessary. When complete:
The blue light turns off for approximately 5 seconds then both lights turn back on. Bracelet status in the Direct Connect application:
Communication Complete Note: After 10 seconds, the status changes to: Waiting for Bracelet b. Remove the Direct Connect device. 7. Verify that re-initialization has started. In SCRAMNET, access the clients Reports page. a. b. Click the Communication sub-tab. SCRAM CAM Quick Reference Guide 25 c. Verify by looking at the top Date/Time link that the base station has recently communicated with SCRAMNET. d. Open the communication and verify that a Initial Baseline e. Reading Taken message appears. If the message does NOT appear, contact AMS Customer Services. 8. Insert the tamper clips into the buckle slots and squeeze together until you hear a distinct click. PERFORM OBSERVED IR READINGS 1. Wake up the bracelet. a. Momentarily place the magnet on the top right side of the bracelet. In approximately 15 seconds, the bracelet pump will run indicated by a buzz. 2. Repeat Step 1a. 3. a. Repeat step 1a every 60 seconds until the desired number of readings are taken. AMS recommends at least ve readings. Log into the Direct Connect application. a. Open the Direct Connect application. b. Log into the Direct Connect application using your SCRAMNET username and password. 4. Connect the Direct Connect device with your computer. a. b. Plug the small (mini-B type) USB connector into the Direct Connect device. Plug the large (A type) USB connector into a USB port on your computer. The red and blue lights on the Direct Connect device blink for approximately 5 seconds then remain on. Bracelet status in the Direct Connect application: Waiting for Bracelet 5. Attach the Direct Connect device to the bracelet. a. Align the Direct Connect device with the top of the bracelet. b. Slide the Direct Connect device down over the bracelet. 6. Wake up the bracelet. a. Momentarily place the magnet on the Direct Connect device where the word magnet appears. At this time:
Bracelet status in the Direct Connect application:
Communicating On the Direct Connect device, the red light turns off while the blue light remains on. Data is transferred from the bracelet to SCRAMNET. The bracelet software is checked and updated, if necessary. 26 SCRAM CAM Quick Reference Guide When complete:
The blue light turns off for approximately 5 seconds then both lights turn back on. Bracelet status in the Direct Connect application:
Communication Complete Note: After 10 seconds, the status changes to: Waiting for Bracelet b. Remove the Direct Connect device from the bracelet. 7. Notify AMS Customer Services that observed IR readings have been taken. PERFORM SCRAM CAM BRACELET HARD RESET 1. Perform preliminary steps. a. Re-initialize the bracelet. In SCRAMNET, access the clients Equipment page. 1) 2) Click the Maintenance link. 3) Enter a date. 4) Select the Fit Adjustment check box. 5) Click the Complete Bracelet Maintenance button. The re-initialization will begin when the hard reset process is complete. 2. b. Open the Direct Connect application. c. Remove the bracelet. d. Remove the bracelet faceplate and battery. Perform a hard reset. a. Attach the Direct Connect device to the bracelet and connect the USB cable between the device and your computer. Place the magnet on the Direct Connect device where the word magnet appears. c. After 30 seconds, with the magnet still held on the device, install a new battery. Immediately remove the magnet. On the Direct Connect device, the red light turns off while the blue light remains on. b. d. e. When both lights on the Direct Connect device turn back on and the status on the Direct Connect application displays Communication Complete, remove the device from the bracelet. 3. Install a new faceplate. Perform nal steps. a. b. Attach the bracelet. c. Verify that the re-initialization has started:
1) In SCRAMNET, access the clients Reports page. SCRAM CAM Quick Reference Guide 27 2) Click the Communication sub-tab. 3) Verify by looking at the current top Date/Time link that SCRAMNET has received bracelet readings. 4) Open the communication and verify that a Initial Baseline Reading Taken message appears. d. Wake up the bracelet to ensure that the pump runs. e. Insert the tamper clips into the buckle slots and squeeze together until you hear a distinct click. PERFORM MANUAL DATA UPLOAD 1. Log into the Direct Connect application. a. Open the Direct Connect application. b. Log into the Direct Connect application using your SCRAMNET username and password. 2. Connect the Direct Connect device with the Direct Connect application. a. b. Plug the small (mini-B type) USB connector into the Direct Connect device. Plug the large (A type) USB connector into a USB port on your computer. The red and blue lights on the Direct Connect device blink for approximately 5 seconds then remain on. Bracelet status in the Direct Connect application: Waiting for Bracelet 3. Attach the Direct Connect device to the bracelet. a. Align the Direct Connect device with the top of the bracelet. b. Slide the Direct Connect device down over the bracelet. 4. Wake up the bracelet. a. Momentarily place the magnet on the Direct Connect device where the word Magnet appears. At this time:
Bracelet status in the Direct Connect application:
Communicating On the Direct Connect device, the red light turns off while the blue light remains on. Any remaining data is transferred from the bracelet to SCRAMNET. The bracelet software is checked and updated, if necessary. When complete:
The blue light turns off for approximately 5 seconds then both lights turn back on. Bracelet status in the Direct Connect application:
Communication Complete Note: After 10 seconds, the status changes to: Waiting 28 SCRAM CAM Quick Reference Guide for Bracelet b. Remove the Direct Connect device. 5. Access the clients Reports/Communication page to verify that all data was retrieved from the bracelet. SUPERVISION MODIFICATION ADD HOUSE ARREST TO EXISTING CAM CLIENT 1. In SCRAMNET, navigate to the client who is having house arrest activated. 2. On the clients General page, click the Monitoring sub-tab. The Client Monitoring page appears. 3. Select the CAM + House Arrest option in the Monitoring Types drop-down list. 4. The options in the CAM + House Arrest Settings section defaults to the Agency-level settings. Make any changes to the parameters that will be unique to the client. If you wish to establish an expedited communication standard, select the left button in the Optional Services section. 5. 6. The Priority Noti cation Settings section will only appear when priority noti cation is selected. Like the House Arrest settings, the Priority Noti cation settings default to the Agency-level settings. Make any necessary changes. 7. Click the Complete Change Monitoring button. House arrest monitoring will begin the next time that the bracelet and base station communicate. 8. Select a base station, setting the status to Pending Assignment. 9. Ensure that the base station is fully charged. WIRED OR WIRELESS SCRAM BASE STATION NOT ASSIGNED If a wired or wireless SCRAM Base station was not previously assigned, instruct the client to come into the of ce and perform the following steps. 1. Determine the communication method. Cellular/WI-FI The wireless SCRAM Base Station allows data to be quickly uploaded to SCRAMNET using either cellular or WI-FI services. Internet Service To use the ethernet port on the base station, using the proper tool such as needle-nose pliers, carefully remove the clear, plastic plug from the Ethernet port. Damage may occur if the plug is improperly removed. If the client has an Internet modem or router installed, use an Ethernet cable to connect the base station to an available network port to send data back to SCRAMNET SCRAM CAM Quick Reference Guide 29 using the clients Internet service. Important Note: AMS has no control over the reliability of the clients Internet service and AMS Customer Services should NOT be contacted if Internet services are interrupted. It is the clients responsibility to contact his/her Internet Service Provider should an interruption occur. Analog Phone Line An analog phone line can be used to transmit client data to SCRAMNET. Wireless The MultiConnect AW wireless device can be used to transmit the clients data to SCRAMNET using a cellular network. Two versions of the device are available for your use. Both function in the same way using two generations of wireless communication technology. Direct Connect In some cases, you may want the client to come in to the of ce on a regular basis for a face-to-face meeting. In this situation, Direct Connect can be used during that meeting to upload the clients data. Direct Connect must be used if the three previous communication methods cannot be used. There is no need to assign a base station if Direct Connect is going to be used to upload data. Log into the Direct Connect application. a. Open the Direct Connect application. b. Log into the Direct Connect application using your SCRAMNET username and password. 2. 3. Attach the Direct Connect device to the bracelet. a. Align the Direct Connect device with the top of the bracelet. b. Slide the Direct Connect device down over the bracelet. 4. Wake up the bracelet. a. Momentarily place the magnet on the Direct Connect device where the word magnet appears. At this time:
Bracelet status in the Direct Connect application:
Communicating On the Direct Connect device, the red light turns off while the blue light remains on. Data is transferred from the bracelet to SCRAMNET. The bracelet software is checked and updated, if necessary. When complete:
The blue light turns off for approximately 5 seconds then both lights turn back on. Bracelet status in the Direct Connect application:
Communication Complete 30 SCRAM CAM Quick Reference Guide Note: After 10 seconds, the status changes to: Waiting for Bracelet b. Remove the Direct Connect device from the bracelet. 5. Connect the base station with your computer. Wired SCRAM Base Station Only a. Plug the power cord into the new base station and into an electrical outlet. Base station display:
Line 1 STORAGE MODE Line 2 BATTERY CHARGED b. Plug the small (mini-B type) USB port into the base station. At this time:
Base station status in the Direct Connect application:
Idle -> Communicating Base station display:
The base station assignment process begins. Line 1 DIRECT CONNECT Line 2 ONLINE 1) Any remaining data is transferred from the base station to SCRAMNET. 2) The base station software is checked and updated, if necessary. 3) Client parameters are loaded on the base station. When complete:
Base Station status in the Direct Connect application:
Communication Complete Base station display:
Line 1 TIME/DATE Line 2 MONITORING c. Unplug the power cord and USB cable from the base station. 6. Give the base station to the client. Wired SCRAM Base Station Include the:
MultiConnect AW wireless device and device power cord if Phone cable if analog phone line being used. cellular network being used. Ethernet cable if Internet being used. Wireless SCRAM Base Station Give the client a copy of the Install Wireless SCRAM Base Station at Monitoring Location quick sheet. The quick sheet is available on the SCRAMNET Help page. An Installation Incomplete alert will be generated if the client does NOT properly install the SCRAM equipment in the home. If this occurs, hover over the yellow Information icon for House Arrest that appears on the clients General page. SCRAM CAM Quick Reference Guide 31 Resolve any installation criterion that are NOT completed:
Client parameters sent to base station Contact the client to again unplug and re-plug in the base station. If the criterion is NOT set to Yes, instruct the client to come into the of ce to connect the base station to your computer using the Direct Connect USB cable so the base station can communicate with SCRAMNET. Client parameters sent to bracelet Contact the client to come into the of ce to attach the Direct Connect device and wake up the bracelet. Initial baseline reading taken Contact the client to come into the of ce to attach the Direct Connect device and wake up the bracelet, and connect the base station to your computer using the Direct Connect USB cable so the base station can communicate with SCRAMNET. Bracelet Strap Closed Contact the client to come into the of ce to re t the bracelet. Successful call from Base Station Contact the client to determine why the communication method being used
(analog phone line, Internet, wireless) is not functioning correctly. First-found bracelet in range Contact the client to again unplug and re-plug in the base station and stay within the range of the base station until the criterion is set to Yes. If the criterion cannot be set to Yes, instruct the client to come into the of ce to attach the Direct Connect device and wake up the bracelet, and connect the base station to your computer using the Direct Connect USB cable so the base station can communicate with SCRAMNET. 32 SCRAM CAM Quick Reference Guide CLOSING TASKS CHECK IN SCRAM EQUIPMENT WHEN CLIENT ARRIVES Perform the following steps when the client arrives to be removed from the SCRAM Systems Program. 1. Set the SCRAM equipment to Pending Removal. a. Access the clients Equipment page. b. If a MultiConnect AW wireless device is assigned to the client, click the Remove MultiConnect link to unassign the wireless device. c. Click the Stop Monitoring button and complete the process. The status of the SCRAM equipment is set to Pending Removal. Note: If a wireless SCRAM Base Station is being unassigned, the status of that device is immediately set to In Inventory. 2. Log into the Direct Connect application. a. Open the Direct Connect application. b. Log into the Direct Connect application using your SCRAMNET username and password. 3. Connect the Direct Connect device with the Direct Connect application. a. b. Plug the small (mini-B type) USB connector into the Direct Connect device. Plug the large (A type) USB connector into a USB port on your computer. The red and blue lights on the Direct Connect device blink for approximately 5 seconds then both remain on. Bracelet status in the Direct Connect application: Waiting for Bracelet 4. Attach the Direct Connect device to the bracelet. a. Align the Direct Connect device with the top of the bracelet. b. Slide the Direct Connect device down over the bracelet. 5. Wake up the bracelet. a. Momentarily place the magnet on the Direct Connect device where the word magnet appears. At this time:
Bracelet status in the Direct Connect application:
Communicating On the Direct Connect device, the red light turns off while the blue light remains on. SCRAM CAM Quick Reference Guide 33 Any remaining data is transferred from the bracelet to SCRAMNET. The bracelet software is checked and updated, if necessary. When complete:
After 30 seconds to 2 minutes:
The blue light turns off for approximately 5 seconds then both lights turn back on. Bracelet status in the Direct Connect application:
Communication Complete After 1 minute, the status changes to: Waiting for Bracelet The bracelet is now back in inventory and available for use on another client after being cleaned. b. Unplug the USB cable from the Direct Connect device and remove the Direct Connect device from the bracelet. 6. Connect the base station with the Direct Connect application. Wired SCRAM Base Station Only a. Plug the power cord into the old base station and into an electrical outlet. Base station display:
Line 1 DATE/TIME Line 2 CHECK PHONE LINE b. Plug the small (mini-B type) USB connector into the base station. At this time:
Line 1 DIRECT CONNECT Line 2 ONLINE Base station status in the Direct Connect application:
Idle -> Communicating Base station display:
Any remaining data is transferred from the base station to SCRAMNET. The base station software is checked and updated, if necessary. When complete:
Base station status in the Direct Connect application:
Communication Complete Base station display:
Line 1 STORAGE MODE c. Unplug the power cord and USB cable from the base station. 7. Remove the bracelet. a. On the buckle, place the shear cutter tips into the two holes where the tamper clips meet. Press down rmly. b. 34 SCRAM CAM Quick Reference Guide c. Squeeze the shear-cutter handles until the plastic center breaks and the two pieces separate from the buckle cover. d. Using the T10 Screwdriver, loosen the two retaining screws. e. Pull the strap back through the buckle, removing the bracelet from the clients ankle. CLEAN/DISINFECT SCRAM EQUIPMENT To avoid damaging SCRAM equipment, use only cleaning and disinfecting products approved by SCRAM Systems as listed below. NEVER USE CITRUS/PINE-BASED CLEANING PRODUCTS OR ALCOHOL AND/OR ALCOHOL-CONTAINING CLEANING PRODUCTS. APPROVED PRODUCTS Sporicidin Disinfectant (USA) SporeClear Disinfectant (outside of USA) Windex Multisurface Disinfectant Cleaner (yellow Windex) Clorox Healthcare Clorox Healthcare - Bleach Germicidal Cleaner
- Bleach Germicidal Cleaner Cidex OPA Disinfectant Cleaner Cidex OPA Disinfectant Cleaner SPORICIDIN/SPORECLEAR Sporicidin (USA) is available to order online or from SCRAM Systems, SporeClear (outside of USA) is only available online. Both products are strongly recommended for disinfecting all SCRAM ankle bracelets. These are medical-grade disinfectants that do NOT contain alcohol and kill 100% of disease and odor-causing organisms*. To disinfect a SCRAM bracelet using either of these products:
1. If the situation warrants, remove the faceplate and bracelet straps. 2. Spray on and allow surfaces to remain wet for 10 minutes. 3. Rinse with water or wipe surfaces. 4. Dry with a paper towel or cloth. 5. If the bracelet straps were removed, install bracelet straps and faceplate. WINDEX Windex Multisurface Disinfectant Cleaner (yellow Windex) is readily available at most department stores and home improvement stores. It does not contain alcohol, is approved for all SCRAM Systems products, and kills 99.9% of all germs and bacteria*. To disinfect device using this product:
1. Spray on and allow surfaces to remain wet for 10 minutes. 2. Wipe surfaces dry with a paper towel or cloth. SCRAM CAM Quick Reference Guide 35 CLOROX HEALTHCARE CLOROX HEALTHCARE The Clorox Healthcare Bleach Germicidal Cleaner, also available at The Clorox Healthcare Bleach Germicidal Cleaner, also available at most department stores and home improvement stores, is effective most department stores and home improvement stores, is effective against 50 pathogens. Also EPA-registered to kill outbreak-causing against 50 pathogens. Also EPA-registered to kill outbreak-causing viruses such as Norovirus, MERS-CoV, SARS-CoV, in uenza A and B, viruses such as Norovirus, MERS-CoV, SARS-CoV, in uenza A and B, and Enterovirus D68*. To disinfect device using this product:
and Enterovirus D68*. To disinfect device using this product:
1. 1. Spray on and allow surfaces to remain wet for 1 minute. Spray on and allow surfaces to remain wet for 1 minute. 2. Wipe surfaces dry with a paper towel or cloth. CIDEX OPA CIDEX OPA CIDEX OPA Disinfectant Cleaner provides a broad-spectrum activity against bacteria, mycobacteria, viruses and fungi. To disinfect device using this product:
1. 1. Spray on and allow surfaces to remain wet for 12 minutes. Spray on and allow surfaces to remain wet for 12 minutes. 2. Wipe surfaces dry with a paper towel or cloth. GENERAL INFORMATION Handle all previously worn SCRAM ankle bracelets with gloves and a facemask prior to disinfecting. If you feel a piece of SCRAM equipment may pose a speci c health hazard, minimize the number of people who come into contact with the device and dispose of it in a sealed, plastic bag. Contact SCRAM Systems Customer Services at 303.785.7879 or support@scramsystems.com with the serial number of the device being removed and/or decremented from your inventory. DO NOT return the device to SCRAM Systems.
*According to manufacturers published claims ALERT AND EVENTS CAM ALERTS Alerts Alcohol Detected Alert Potential Tamper Alert Description Generated when the bracelet generates three consecutive readings above 0.020 with at least one of those readings above the agency-selected threshold, which indicates that the client has consumed alcohol. Generated when there is an unacceptable change in IR voltage from the previous readings, which indicates that the client has inserted something under the bracelet in order to inhibit the testing of alcohol. 36 SCRAM CAM Quick Reference Guide Alerts Potential Removal Alert Critical Comm. Alert Comm. Alert Description Generated when the client cuts the strap or removes the bracelet without damaging the strap. This alert may indicate that supervisory personnel replaced the bracelet battery. Generated when the bracelet does not communicate with the base station for 48 hours, the bracelet does not communicate with Direct Connect for 48 hours after the scheduled download time, or the base station does not communicate with SCRAMNET for 48 hours. Generated when the bracelet does not communicate with the base station for 24 hours, the bracelet does not communicate with Direct Connect for 24 hours after the scheduled download time, or the base station does not communicate with SCRAMNET for 24 hours. Replace Equipment Alert Generated when data indicates that an equipment problem requires immediate replacement. Equipment Assignment Alert Replace Battery/
Faceplate Alert Generated when the base station is unable to download setup information from SCRAMNET, a problem occurs during setup, or the bracelet fails to start the setup process or complete it within the time limit. Auto-generated every 90 days after a new battery is installed in the bracelet when the bracelet is using the base station or Direct Connect to upload readings to SCRAMNET. The alert is generated after 60 days if the bracelet is being used on a house arrest client. Battery Low Alert Generated when the battery on the bracelet needs to be replaced. Perform Strap Maintenance Alert Generated when the bracelet detects that the buckle strap or long strap on the bracelet needs to be replaced. HOUSE ARREST ALERTS/EVENTS Alerts/Events Description Base Station Battery Depleted Alert Generated just prior to the base station battery being completely drained. Base Station Called from Wrong Number Alert Generated when the phone number that the base station is calling in from does NOT match the phone number previously entered in SCRAMNET. Base Station Housing Tamper Alert Base Station Housing Tamper Restored Alert Base Station Self-Test Failure Replace Alert Generated when the base station detects that the battery cover is not properly attached. Generated when the base station detects that the cover has been correctly installed. Generated when AC power is applied to the base station and any component in the base station fails the self test. The event will re-appear every 24 hours until the base station passes all facets of the self test. SCRAM CAM Quick Reference Guide 37 Alerts/Events Bracelet Self-Test Failure Replace Alert Bracelet Strap Closed Alert Description Generated when a battery is installed in the bracelet and any part of the self test fails. The alert will be re-
generated every 24 hours until the bracelet passes all facets of the self test. Generated when the base station receives the date and time that the strap was fed through the buckle and tightened. Bracelet Strap Open Alert Generated when the base station receives the date and time that the bracelet was cut. Bracelet Strap Remains Open Alert Generated 24 hours after the Bracelet Strap Open alert is generated. Will be re-generated every 24 hours until the bracelet straps are replaced. Detected RF Hacking Alert Generated when a client attempts to mimic or hack the RF signal being sent from the bracelet to the base station. Extended Pending Assignment Base Station Alert Generated when the base station is NOT put into the Assigned to Client status within 24 hours of being put into the Pending Assignment status. Extended Pending Assignment Bracelet Alert Generated when the bracelet is NOT put into the Assigned to Client status within 24 hours of being put into the Pending Assignment status. Failed to Leave Alert Generated when the client does NOT leave the home by the start time of a Must Leave leave window. Failed to Return Alert Installation Complete Alert Installation Incomplete Alert Generated when the client does NOT return to the home by the end time of May Leave or Must Leave leave window. Generated when all of the installation tasks have been completed. Generated when any of the installation tasks have NOT been completed. The event will be re-generated every 24 hours until the installation is successfully completed. Late Leave Alert Generated when the client leaves the home after the start time of a Must Leave leave window. Late Leave with RF Interference Alert Late Return Alert Generated when the base station detects that the client has moved outside the authorized range after the start of a Must Leave leave window, but RF interference may be contributing to that detection. Generated when the client returns to the home after the end of a May Leave or Must Leave leave window provided that the client did NOT leave outside of any authorized leave window. In that case, this alert would be superseded by the Return from Unauthorized Leave alert. Low Base Station Battery Alert Generated when the base stations battery falls below the operational threshold. Low Bracelet Battery Alert Generated approximately 3 days prior to the expected failure of the bracelet battery. 38 SCRAM CAM Quick Reference Guide Alerts/Events Description Open Strap Detected Alert Generated immediately after the base station detects that the bracelet strap has been cut. Power Loss Alert Generated when the base station loses AC power and is operating on the backup battery. Power Restore Alert Generated when AC power is re-applied to the base station. Return from Unauthorized Leave Alert Generated when the client returns to the home from an unauthorized leave, unless that client returns during an authorized leave window. Telephone Restore Alert Generated when phone service is interrupted then re-established. Unauthorized Leave Alert Generated when a client moves outside the range of the base station at a time when that client is not allowed to do so. Unauthorized Return Alert Generated when the client returns to the home before the end time of a Must Leave leave window. TROUBLESHOOTING Issue Indication Recommended Action Bracelet will not power up/no green light Indicates that the bracelet is not powering up. Bracelet will not communicate with base station Indicates that the bracelet is not communicating and transferring data to the base station. Replace bracelet battery. Perform a bracelet reset:
1. 2. Remove battery. Hold magnet on upper-left corner of bracelet. Reinsert battery. 3. Contact AMS. Instruct client to read information from base station. Instruct client to read the base station serial number and verify that the number matches the serial number displayed on the clients Equipment page. Wake bracelet with magnet and observe if the base station begins reading information from bracelet. Perform bracelet hard reset:
1. 2. Remove battery. Hold magnet on upper-left corner of bracelet. Reinsert battery. 3. Contact AMS. SCRAM CAM Quick Reference Guide 39 Issue Indication Recommended Action Alcohol detected during installation Indicates that the bracelet is measuring alcohol when the bracelet is assigned, which is preventing initialization and baseline. Bracelet submerged in water Bracelet battery draining quickly/
Low Battery alerts Indicates that the bracelet may not be operational or operating incorrectly due to water being in the bracelet electronics and/or pump. Indicates that battery in the bracelet requires replacement before the scheduled time. (90 days CAM monitoring or 60 days CAM+HA monitoring) Build up on inside of bracelet Indicates that a build up of material on the inside area of bracelet may be causing alerts to be generated. Ensure that no sanitizers or cleaners are are being used on the bracelet or client other than water or Sporicidin. Perform a breathalyzer test to ensure that no breath alcohol is present and that client has not been drinking. Replace the faceplate, perform observed readings, then use Direct Connect on the bracelet. Assign another bracelet. If alcohol is still present, the client may be emitting alcohol or there is an interferant on the client or installer. Visually inspect the bracelet for water or condensation in the clear window on top of bracelet. Look inside for signs of water or battery rust. Question client regarding bathing, swimming, sauna, steam room, walking in puddles, or using water in work environment. Determine if the client has been excessively waking up the bracelet with a magnet. Check for water damage. Replace battery with a new battery from an unopened package. Contact AMS if a Low Battery alert is generated again before the scheduled maintenance. Ensure that the client understands proper procedures for cleaning under the bracelet. Determine if the issue is intentional or a hygiene issue. Remove the bracelet and straps. Clean the pogo pins with a toothbrush and lint free cloth. Reinstall straps and bracelet on client. 40 SCRAM CAM Quick Reference Guide PRODUCT SPECIFICATIONS BRACELET Dimensions:
Weight:
Water Resistance/Waterproof:
5.9 cubic inches (appx. 2.8 tall x 2.8 wide x 0.75 deep) 5.8 oz. (164 grams) IEC 60529 IPX5 (when pump is running), jetting water IEC60529 IP68 - water proof to 1 meter
(when pump is not running) Operating Temperature:
59 - 113F (15 - 45C) Strap Material:
Monitoring Options:
Testing Interval:
Memory (storage):
Battery Life:
Tamper Detection:
Hypoallergenic, industrial-grade thermo-
plastics, embedded steel cable Continuous Alcohol Monitoring (CAM) and House Arrest (HA) Collects continuously - controlled sample tested every 30 minutes Onboard up to 160 days of readings 90 days CAM, 60 days CAM+HA, eld replaceable Strap, temperature, obstruction, body mass, faceplate removal Alert Noti cation:
User Con gurable e-mail or text BASE STATION Dimensions:
Weight:
Range:
Backup Battery:
Memory (storage):
Tamper:
Communication:
Client Communication:
Firmware Updates:
Antennas:
Appx. 3.00 tall x 6.00 wide x 6.00 deep 15.0 oz. (425 grams) 35 - 150 foot radius 48 hours Onboard up to 30 days of readings Unplugged, housing breach, power failure, potential movement (power failure and unplugged phone line) Landline or Ethernet (external device required for cellular) LCD Direct Connect via mini-USB Two internal multi-directional antennas SCRAM CAM Quick Reference Guide 41 WIRELESS BASE STATION Dimensions:
Weight:
Range:
Backup Battery:
Memory (storage):
Tamper:
Communication:
Client Communication:
Firmware Updates:
Antennas:
Appx. 3.00 tall x 6.00 wide x 6.00 deep 16.5 oz. (469 grams) 35 - 150 foot radius 48 hours Onboard up to 30 days of readings Unplugged, housing breach, power failure, potential movement Cellular or WI-FI LCD Cellular or WI-FI Two internal multi-directional antennas 42 SCRAM CAM Quick Reference Guide Alcohol Monitoring Systems, Inc. A 1241 W. Mineral Avenue, Suite 200, Littleton, CO 80120 Tel: 303.785.7879 Fax: 303.791.4262 Email: support@scramsystems.com 91620G
1 | ID label and location | ID Label/Location Info | 134.30 KiB | June 06 2019 / November 06 2019 |
1 2 3 REV A BY KPG 4 5 REVISIONS DESCRIPTION RELEASE TO PRODUCTION ECO#
12242 6 DATE 09/10/18 A B 2X R9.32 38.58 17.44 8.12 7.11 16.43 63.50 77.72 C D 2. 3. 4. BASE: POLYESTER, 0.051MM (0.002") THICK ADHESIVE: PERMANENT, 0.045MM (0.0018") THICK OVERLAY: POLYESTER, 0.025MM (0.001") THICK, CLEAR NOTES:
MATERIAL:
1. COLOR: WHITE TEXT ON BLACK BACKGROUND REFERENCE EPS FILE [28404B, LABEL, REGULATORY, US, WBS.EPS] FOR FONT AND LAYOUT FINISHED LABEL SHALL MEET DURABILITY REQUIREMENTS OF EUROPEAN REGULATORY STANDARDS FOR ELECTRICAL EQUIPMENT. ALL MATERIAL, HARDWARE AND FINISH USED IN THE MANUFACTURE OF THIS ITEM SHALL BE ROHS AND REACH COMPLIANT PROPRIETARY AND CONFIDENTIAL THE INFORMATION CONTAINED IN THIS DRAWING IS THE SOLE PROPERTY OF ALCOHOL MONITORING SYSTEMS, INC. ANY REPRODUCTION IN PART OR AS A WHOLE WITHOUT THE WRITTEN PERMISSION OF ALCOHOL MONITORING SYSTEMS, INC. IS PROHIBITED. 5. 1 2 3 UNLESS OTHERWISE SPECIFIED, DIMENSIONS ARE IN AND TOLERANCES ARE AS FOLLOWS:
MILLIMETERS ANGULAR MACH:
BEND:
0.5 1.0
.5
.25
.125
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FILENAME MATERIAL FINISH Alcohol Monitoring Systems, Inc. 1241 West Mineral Avenue, Suite 200 Phone: (303)989-8900 Fax: (303)791-4262 Littleton, Colorado 80120 LABEL, REGULATORY, GPS SEE NOTES DRAWN K GLAVAN DATE 09/10/2018
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DO NOT SCALE DRAWING THIRD ANGLE PROJECTION 4 CHECKED APPROVED DATE DATE DWG. NO. SIZE A SCALE: 1:1 5 BEACON 31245 REV. A SHEET: 1 OF 1 6 A B C D
1 | Confidentiality Test | Cover Letter(s) | 205.70 KiB | June 06 2019 / November 06 2019 |
4/4/19 Attention: Application Examiner RE: Request for Confidentiality Applicant: Alcohol Monitoring Systems FCC ID: P8M-BS600 To Whom It May Concern:
Permanent Confidentiality Request is hereby submitted by Alcohol Monitoring Systems to withhold permanently from public review certain portions of the application for equipment certification for the referenced FCC identifiers. This request for confidentiality is made pursuant to 47 CFR 0.457(d) and 0.459 of the FCC Rules. In particular, the following sections of the application are to be kept permanently confidential:
Schematics Detailed Block Diagrams Detailed Operational/Functional Description Tune up procedure Parts list Rationale for request for confidentiality:
Alcohol Monitoring Systems has invested considerable time and materials in research and development to produce the referenced product. [Permanent confidentiality: Disclosure of the permanently confidential portions of this application to competitors would not only give them significant competitive advantages in developing similar products, but would also disclose successful implementation of unpublished, leading edge technology developed by us.]
The fee for confidentiality has been submitted along with the fee for certification. If you have questions or need further information, please contact the undersigned. Sincerely, ALMny Gordon Murray Director of Engineering Alcohol Monitoring Systems Alcohol Monitoring Systems, Inc.
@ S C f = AM 1241 West Mineral Avenue, Littleton, Colorado 80120 S Y S$ T E M p: 303.989.8900 + f: 303.791.4262 - scramsystems.com
1 | Letter of Agency | Cover Letter(s) | 159.66 KiB | June 06 2019 / November 06 2019 |
4/4/19 Federal Communications Commission 445 12" Street SW Washington, DC 20554 Subject: Limited Agency Agreement Alcohol Monitoring Systems FCC ID: P8M-BS600 To Whom It May Concern:
We, Alcohol Monitoring Systems, hereby authorized Intertek Testing Services to act as our Agent for the purpose of preparing application for FCC ID number P8M-BS600 under all applicable parts of the FCC rules and regulations. The effective date of this limited agency agreement is 4/4/19. The Limited Agency Agreement expires on 4/4/20, unless sooner terminated or extended by written notice to Intertek Testing Services and the Federal Communications Commission. This is to advise that we are in full compliance with the Anti-Drug Abuse Act. The applicant is not subject to a denial of federal benefits pursuant to Section 5301 of the Anti-Drug Act of 1988, 21 U.S.C. 862, and no party to the application is subject to a denial of federal benefits pursuant to that section. If you have any questions or comments, please do not hesitate to contact me. Sincerely, AL Gordon Murray Director of Engineering
@SCGRAM
frequency | equipment class | purpose | ||
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1 | 2019-06-11 | 903.3 ~ 926.2 | DTS - Digital Transmission System | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2019-06-11
|
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1 | Applicant's complete, legal business name |
Alcohol Monitoring Systems Inc.
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1 | FCC Registration Number (FRN) |
0006630685
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1 | Physical Address |
1241 W Mineral Ave Suite #200
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1 |
1241 W Mineral Ave
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1 |
Littleton
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1 |
United States
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app s | TCB Information | |||||
1 | TCB Application Email Address |
t******@intertek.com
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1 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
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app s | FCC ID | |||||
1 | Grantee Code |
P8M
|
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1 | Equipment Product Code |
BS600
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app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
G******** M****
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1 | Title |
Director of Engineering
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1 | Telephone Number |
(303)********
|
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1 | Fax Number |
(303)********
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1 |
g******@alcoholmonitoring.com
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app s | Technical Contact | |||||
1 | Firm Name |
Alcohol Monitoring Systems, Inc.
|
||||
1 | Name |
G**** M******
|
||||
1 | Physical Address |
1241 W Mineral Ave
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||||
1 |
Littleton, 80120
|
|||||
1 |
United States
|
|||||
1 | Telephone Number |
(303)********
|
||||
1 | Fax Number |
(303)********
|
||||
1 |
g******@alcoholmonitoring.com
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|||||
app s | Non Technical Contact | |||||
1 | Firm Name |
Alcohol Monitoring Systems, Inc.
|
||||
1 | Name |
G****** M********
|
||||
1 | Physical Address |
1241 W Mineral Ave
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||||
1 |
Littleton, 80120
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|||||
1 |
United States
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|||||
1 | Telephone Number |
(303)********
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||||
1 | Fax Number |
(303)********
|
||||
1 |
g******@alcoholmonitoring.com
|
|||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | DTS - Digital Transmission System | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Base Station | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | Yes | ||||
1 | Grant Comments | Power Output listed is conducted. This transmitter may not be co-located or operated in conjunction with any other antenna or transmitter except according to FCC multi-transmitter guidelines. End- users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. This device works with another device with FCC ID: P8M-GPS-600 as documented in the filing. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
Intertek Testing Services NA
|
||||
1 | Name |
J**** S****
|
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1 | Telephone Number |
859-2********
|
||||
1 | Fax Number |
859 2********
|
||||
1 |
j******@intertek.com
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Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 903.30000000 | 926.20000000 | 0.0056000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC