FCC ID: 2APLE18300421 Go 2 LTE/Wi-Fi Security Camera

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We are here for you. Visit www.arlo.com/support for quick answers and resources:

How-to videos Troubleshooting tips Additional support resources Verizon From your computer, visit verizonwireless.com/support Download a User Guide from verizonwireless.com/support or call

(800) 922-0204 to order a copy. Go 2 LTE/WiFi Security Camera Go 2 LTE/WiFi Security Camera Screw Mount Screw Kit Rechargeable Battery Note: To access the mobile broadband network, your Go 2 Camera requires an activated SIM card. Indoor charging cable May 2021 BETA DOCUMENT Installation Set up your Go 2 Camera 1. Press the release button and separate the camera 1. Download the Arlo app and follow the setup from the camera housing. instructions for your camera. Release button 2. Insert the battery. SIM card Micro SD card

(optional) 3. For LTE access, verify that the SIM card is installed and activated. 4. Insert the camera back into the housing. 2. We recommend charging the battery indoors before mounting your camera. Arlo Technologies, Inc. Arlo, Arlo logo, and Every Angle Covered are trademarks of Arlo Technologies, Inc. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC. Any other trademarks are for reference purposes. Si ce produit est vendu au Canada, vous pouvez accder ce document en franais canadien arlo.com/docs.

(If this product is sold in Canada, you can access this document in Canadian French at arlo.com/docs.) For regulatory compliance information including the EU Declaration of Conformity, visit www.arlo.com/about/regulatory/. Arlo Technologies, Inc. 2200 Faraday Avenue, Suite 150 Carlsbad, CA 92008 USA Arlo Technologies Intl. Ltd Ground Floor, Building 3 University Technology Centre Curraheen Road, Cork T12 EF21 Ireland

Arlo Safety and Compliance Information Safe Handling and Usage Guidelines for Removable and Rechargeable Battery Packs Improper battery pack use may cause it to EXPLODE, CATCH FIRE, and/or CAUSE BURNS if disassembled, punctured, cut, crushed, short circuited, incinerated, recharged (disposable cells), or exposed to water, fire, or high temperatures To ensure optimal safety and performance:

Only use Arlo or carrier approved battery packs. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard. If you are unsure about whether a replacement battery or charger is compatible, contact Arlo. DO NOT use this battery pack for anything other than its intended purpose. DO NOT use a battery pack if its case appears damaged, swollen, or compromised. Examples include, but are not limited to, leaking, odors, dents, corrosion, rust, cracks, swelling, melting, and scratches. DO NOT disassemble, crush, puncture, short external contacts, or dispose of in fire or water. DO NOT expose the battery to fire or temperatures greater than 60C (140F). Do not place the battery next to areas which may become hot. Examples include, but are not limited to, on or near a space heater, cooking surface, cooking appliance, iron, radiator, or fireplace. DO NOT get the battery pack or the Arlo device wet. Even though they might dry and appear to operate normally, the circuitry can slowly corrode and defeat its safety circuitry DO NOT place the battery pack in a pocket, purse, or other receptacle containing metal objects, such as keys, jewelry, or tools. DO NOT store the battery pack with hazardous or combustible material. Store in a cool, dry, ventilated area. ALWAYS keep the battery pack away from children. DO NOT load the battery pack backwards. MAKE SURE the battery compartment is empty and free of any moisture or loose debris before inserting the battery. AVOID dropping the battery pack or the Arlo device. Dropping it, especially on a hard surface, might cause damage to the battery or the Arlo device. If you suspect damage to the battery pack or the Arlo device, replace it. ALWAYS follow the directions in the Quick Start Guide and/or written in the Arlo Product User Manual. ALWAYS follow local waste and recycling laws and guidelines to dispose of used battery packs. Disclaimer To the extent permissible by applicable law, Arlo Technologies disclaims all liability whatsoever related to the usage of any battery other than Arlo rechargeable batteries in your Arlo device, including without limitation, fire, damage to property, bodily injury, and/or death. You assume any and all risks associated with the usage of any battery other than Arlo rechargeable batteries in Arlo devices, including without limitation, fire, damage to property, bodily injury, and/or death. Compliance with 2014/53/EU Radio Equipment Directive (RED) This Arlo radio equipment complies with the requirement of Article 10 (2) of the RED as it can be operated in at least one Member State without infringing applicable requirements on the use of radio spectrum. This radio equipment also complies with Article 10 (10) as no restrictions on putting it into service or requirements for authorization of use exist. In addition, Arlos radio equipment is further tested to ensure spurious emissions are within the specified limits, as well as meeting the Regulatory Compliance For regulatory compliance information including the EU Declaration of Conformity, visit www.arlo.com/about/regulatory/. FCC statement Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC RF Radiation Exposure Statement:

1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. IC statement This device complies with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions:

(1) This device may not cause interference; and

(2) This device must accept any interference, including interference that may cause undesired operation of the device. Le prsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes:

(1) l'appareil ne doit pas produire de brouillage, et

(2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement."

Caution: Exposure to Radio Frequency Radiation 1. To comply with the Canadian RF exposure compliance requirements, this device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. Attention: exposition au rayonnement radiofrquence 1. Pour se conformer aux exigences de conformit RF canadienne l'exposition, cet appareil et son antenne ne doivent pas tre co-localiss ou fonctionnant en conjonction avec une autre antenne ou transmetteur.

Arlo Go Quick Start Guide 1 Welcome Thank you for choosing Arlo Go. 2 Whats in the box Arlo Go camera Rechargeable battery Outdoor power adapter

(varies by region) Arlo Go wind bracket Arlo Go USB port cap Mount and screws Synthetic grease 3 Get an active SIM card Your Arlo Go camera requires an active SIM card. Your camera uses the mobile network during setup and to send recordings to your Arlo account in the cloud. Contact your mobile network service provider to get your SIM card and to activate it with a data plan. To learn more about service providers that support Arlo Go, visit https://kb.arlo.com, select your region, and then search for mobile connectivity for Arlo Go. 4 Insert your SIM card 1. Unlock the Arlo Go battery compartment by pressing and holding the latch. 2. Gently pull the battery door back to open the compartment. 3. Align the gold SIM contacts. 4. Insert the SIM card into the SIM card slot. 5 Insert the battery 1. Unlock the battery compartment by pressing and holding the latch. 2. Gently pull the battery door back to open the compartment. 3. If you plan to store video recordings on an SD card, insert the SD card now. 4. Align the battery contacts. 5. Insert the battery. 6. Close the battery door. 6 Get the app Download the free Arlo app to get started. The app guides you through installation. 7 Mount your camera 1. Place the wall plate and secure it with three screws. 2. Attach the camera to the wall plate. If youre mounting the camera to drywall, be sure to use the included plastic drywall anchors. 8 If youre plugging in the camera outdoors Pay attention to the weather and to power outlet safety considerations:

You must use an Arlo Go outdoor power adapter. Do not use any other power adapter. Install the the wind bracket for support between the camera and the power adapter. Connect the Arlo Go outdoor power adapter only to a weatherproof power outlet. 9 Install the wind bracket 1. Remove the USB port cap from the camera by pulling firmly on the cap. 2. Slide the wind bracket onto the power adapter cable. 3. Apply a thin layer of synthetic grease around the cable connector end. 4. Connect the cable connector to the USB port on your camera and press in firmly. Extra USB port caps are included so that you can use the camera wirefree later. 10 5. Press the tab on the cable connector into the bottom of the USB port. 6. Slide the wind bracket along the cable until it fits tightly against the camera and align the bracket hole with the camera screw threads. 7. Screw the camera onto the mount. 11 Start streaming The Arlo Go camera uses the mobile network to send recordings to the cloud storage associated with your Arlo account. Use the Arlo app to see your camera feed, to arm and disarm your camera, and more. To view useful tutorial videos, find troubleshooting tips, or get support, visit support.arlo.com. 12 Camera LED guide Solid amber No SIM card is inserted or the SIM card is damaged. Very slow blinking blue The camera is powering on. Fast blinking amber The camera connected to the mobile network but it cannot connect to the cloud. Slow blinking amber Mobile network coverage is not available. Blinking amber and purple The SD card type is invalid. Blinking amber and blue The camera is receiving a firmware upgrade. Slow blinking blue The camera is ready to scan the QR code. Fast blinking blue The camera is connected to the cloud. Blinking blue and purple The camera is connecting to the network and the cloud. 13 14 2018 Arlo Technologies, Inc. Arlo, Arlo logo, and Every Angle Covered are trademarks of Arlo Technologies, Inc. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Google Play and the Google Play logo are trademarks of Google Inc. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Other trademarks are for reference purposes only. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Compliance For regulatory compliance information including the EU Declaration of Conformity, visit www.arlo.com/about/regulatory/. Arlo INTL LTD Ground Floor, Building 3 University Technology Center Curraheen Road, Cork, T12 EF21, Ireland Arlo Technologies, Inc. 2200 Faraday Ave. Suite 150 Carlsbad, CA 92008 USA www.arlo.com www.arlo.com/support February 2019

Arlo Go Mobile HD Security Camera User Manual December 2018Arlo Technologies, Inc.2200 Faraday Ave. Suite 150Carlsbad, CA 92008 USA202-11684-07 Support For product updates and web support, visit http://www.arlo.com/en-us/support/. Trademarks 2018 Arlo Technologies, Inc., Arlo, Arlo logo, and Every Angle Covered are trademarks of Arlo Technologies, Inc. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Google Play and the Google Play logo are trademarks of Google Inc. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Other trademarks are for reference purposes only. Compliance For regulatory compliance information including the EU Declaration of Conformity, visit www.arlo.com/about/regulatory/. See the regulatory compliance document before connecting the power supply. 2 Contents 1. Set Up Your System What You Need to Install and Use Your Arlo Go Camera 6 6 Activate a SIM Card ..........................................................................................................................................................................6 Insert a SIM Card Into Your Arlo Go Camera ....................................................................................... 7 Insert the Battery Into Your Arlo Go Camera................................................................................... 7 Get the Arlo App ....................................................................................................................................................................................8 Set Up Your Arlo Go Camera ............................................................................................................................................8 Camera LED Guide ..........................................................................................................................................................................10 Place Your Camera ........................................................................................................................................................................11 Arlo Go Access and Cloud Storage ...................................................................................................................12 Arlo Go Camera Position ......................................................................................................................................................13 Charge Your Arlo Go Camera ......................................................................................................................................13 2. View Your Content 15 View the Devices Page ...........................................................................................................................................................15 View the Camera Feeds .......................................................................................................................................................16 Record Clips From Live Video .....................................................................................................................................16 Talk and Listen ......................................................................................................................................................................................17 Control the Camera Feed Image ..........................................................................................................................17 Cloud Recording .................................................................................................................................................................................19 View Recordings.................................................................................................................................................................................19 Share and Manage Library Recordings ....................................................................................................21 3. Use an SD Card With Arlo Go 25 Supported SD Card Format ...........................................................................................................................................25 Insert an SD Card .............................................................................................................................................................................25 View the SD Card Status ....................................................................................................................................................26 Turn SD Card Recording Off and On ...............................................................................................................27 3 View Videos Saved on an SD Card ......................................................................................................................27 Change the SD Card Overwrite Setting..................................................................................................28 Format an SD Card ........................................................................................................................................................................29 Safely Remove an SD Card ..............................................................................................................................................30 4. Personalize Your Camera 31 Name Your Camera .......................................................................................................................................................................31 Profile Settings .....................................................................................................................................................................................31 Grant Access to Friends ......................................................................................................................................................33 5. Modes, Rules, and Smart Alerts 36 Select a Mode .........................................................................................................................................................................................36 Change Motion Sensitivity ...............................................................................................................................................37 Change Audio Sensitivity ....................................................................................................................................................38 Manage Alerts ........................................................................................................................................................................................39 Create a Schedule ..........................................................................................................................................................................40 Add a Mode ..................................................................................................................................................................................................41 6. Settings 43 View Device Information .....................................................................................................................................................43 Turn Off the Camera LED ..................................................................................................................................................43 Change the Time Zone ............................................................................................................................................................44 Change the Video Resolution .....................................................................................................................................45 Turn Night Vision On and Off .......................................................................................................................................46 Turn the Microphone Off and On .........................................................................................................................46 Change the Speaker Settings ...................................................................................................................................47 Specify Power Management ........................................................................................................................................48 Update the Firmware ...............................................................................................................................................................48 View or Change Cellular Network Settings .....................................................................................49 Restart the Camera.....................................................................................................................................................................50 Reset the Camera to Its Factory Settings .........................................................................................51 Remove a Camera From Your Account ......................................................................................................52 4 7. Manage Your Subscription Plan 53 Subscription Plans .........................................................................................................................................................................53 Upgrade to a Paid Subscription Plan ............................................................................................................53 8. Arlo Connect 54 Use Arlo With IFTTT ......................................................................................................................................................................54 9. Troubleshooting Check Arlo Gos Mobile Network Signal Strength 55 55 Check Arlo Gos Battery Level ..................................................................................................................................55 Optimize Motion Detection ............................................................................................................................................56 Arlo Go Is Not Streaming on a Mobile Device ................................................................................56 Cannot View Arlo Live Streaming in a Web Browser 57 Troubleshoot an Offline Arlo Go Camera ...............................................................................................57 Condensation on the Camera Lens .................................................................................................................59 Not Receiving Push Notifications .......................................................................................................................59 10. Rechargeable Battery Safety Safety Rules for Arlo Go Rechargeable Batteries 61 61 Safety Rules for the Arlo Go Charging Station .........................................................................62 5 1. Set Up Your System Setting up your Arlo Go camera involves a few simple steps. Your Arlo account lets you view videos from any Internet-connected computer or mobile device. You can use the same Arlo app to set up and manage Arlo Go and other Arlo cameras. What You Need to Install and Use Your Arlo Go Camera You need the following to activate your Arlo Go camera:

A computer or mobile device with Internet access An activated SIM card with a data plan If you are using a computer, you also need a supported web browser. The following browsers are qualified to work with the Arlo web application:

Internet Explorer 10 or later Microsoft Edge Firefox 3.5 or later Safari 3 or later (only with Mac OS X) Chrome (latest version) If you are using a mobile device, you need the Arlo app, which requires iOS 8 or later or Android 4.1 or later. To download the mobile app for your smartphone or tablet, visit your devices app store and search for Arlo. During activation, your Arlo Go camera must be in a location with mobile network data coverage. Activate a SIM Card The Arlo Go camera uses the mobile network to send video to your Arlo account in the cloud. To do this, the Arlo Go camera uses an activated SIM card installed inside the camera. For information about how to activate SIM cards, see the instructions from your SIM service provider. 6 Set Up Your System Insert a SIM Card Into Your Arlo Go Camera Your Arlo Go camera might include a preinstalled SIM card, or you might need to insert a SIM card into the Arlo Go camera. Make sure the SIM card is activated before you insert it. To insert a SIM card:

1. Unlock the battery compartment by pressing and holding the latch. SIM card slot 2. Gently pull the battery door back to open the compartment. 3. Align the SIM with the gold contacts facing up. 4. Insert the SIM card into the SIM card slot. SD card slot Note: If you plan to store video recordings on an optional SD card (sold separately), insert the SD card now. Insert the Battery Into Your Arlo Go Camera If power is available, you can plug your camera in and use it indoors in powered mode. We recommend that you insert the battery into your Arlo Go camera even if you plan to power the camera using the power adapter. To insert the battery:

1. Align the battery contacts. 2. Insert the battery. 3. Close the battery door. The Arlo Go camera plays a chime when it boots. Note: The Arlo Go battery is partially charged when it leaves the factory. 7 Set Up Your System Get the Arlo App For the best experience, download the Arlo app by scanning this QR code or searching for Arlo in the app store. Note: If you already use the Arlo app, make sure that you are using the latest version. To find out if an update is available, go to the app store and search for Arlo. Set Up Your Arlo Go Camera Use the Arlo app and your Arlo account to set up your Arlo Go camera. If you already set up an Arlo account, you can add the Arlo Go camera to your account. During setup, your Arlo Go camera must be connected to the mobile network. This requires that you are using a version of the camera that is compatible with an activated mobile service plan. Additional restrictions and data charges might apply. Coverage and service are not available everywhere. After you add your Arlo Go camera to your Arlo account, you can place the Arlo Go camera anywhere in your mobile network coverage area. To set up your Arlo Go camera:

1. Place the Arlo Go camera in a location with good cellular network coverage. 2. If your mobile network provider requires you to activate the SIM card, make sure that you activated the SIM card and it is inserted in the Arlo Go camera. For more information about SIM cards, see Activate a SIM Card on page 6 and Insert a SIM Card Into Your Arlo Go Camera on page 7. 3. Tap the Arlo icon on your mobile device.. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. 4. If you already set up an Arlo account, log in, and tap or click Add Device. 5. If you are setting up a new Arlo account, tap or click New to Arlo?. 8 Set Up Your System 6. Select Arlo Go. The How to Sync page displays. 7. Press the Sync button on the camera. You hear a click. 8. Tap or click Continue. The Scan QR Code page displays. 9. Hold the QR code that the app displays 4 to 8 inches (10 to 20 cm) in front of the camera until you hear a chime sound. 10. If you heard a chime sound, tap or click Yes, I heard a chime. The Discover Device page displays. 11. Tap or click Continue. Arlo discovers your Arlo Go camera. 12. If you hear a buzz or your camera LED blinks amber, the camera is not connected to the cloud. Tap or click Did your hear a buzz or is your camera LED blinking amber?

a. If the Unable to find page displays, tap or click Edit APN Information. Follow the prompts. Contact your service provider for details. b. If the Arlo Go Setup page displays, make sure that the SIM card was activated and then tap or click Continue. 13. If the Account Setup page displays, do the following:

a. Enter your account settings and tap or click Continue. b. When prompted, select a service plan. Note: For more information, see Subscription Plans on page 53. Your Arlo Go camera is set up. 9 Set Up Your System Camera LED Guide The Arlo Go camera LED lights in different colors to indicate how the camera is operating. Camera LED Solid blue The camera is registered and is connected to the mobile network. Solid amber No SIM card is inserted or the SIM card is damaged or not active. During a sync, the battery charge is low. During the motion detection test, motion is detected. Very slow blinking blue The camera is powering on. Blinking amber Mobile network coverage is not available. Slow blinking blue The camera is ready to scan the QR code. Slow blinking amber The battery level is low. Blinking blue The camera is scanning the QR code. Fast blinking blue The camera is connected to the cloud. During charging, blinking for three seconds indicates that charging started and blinking for two seconds indicates that charging is complete. Blinking blue and purple The camera is connecting to the network and the cloud. Double blinking amber The battery level is so low that it is critical. Blinking amber and purple The SD card type is invalid. Blinking amber and blue The camera is receiving a firmware upgrade. Fast blinking amber The camera connected to the cellular network but it cannot connect to the cloud. During a QR code scan, the scan failed. During battery charging, the charge failed. For more information about connecting to the cloud, visit tinyurl.com/h8csb5a or scan this QR code:

10 Set Up Your System Place Your Camera You can place your camera on a flat surface or mount it. To mount the camera on a wall:

1. Place the wall plate and secure it with three screws. 2. Attach the camera to the wall plate. If youre mounting the camera to drywall or plasterboard, be sure to use the included plastic wall anchors. Note: Other mounts are available. To learn more, visit arlo.com/en-us/products/default.aspx. 11 Set Up Your System Arlo Go Access and Cloud Storage The Arlo Go camera is designed to connect to the cellular network. During setup, the Arlo app uses the cellular network to find your Arlo Go camera so that you can add the camera to your Arlo account. After setup, the Arlo Go camera uses the cellular network to send recordings to the cloud storage associated with your Arlo account. For best results, we recommend placing your Arlo Go camera in a location where the Arlo app displays at least three bars of mobile network signal strength. If your Arlo Go camera is in an area with consistently low signal strength (two bars or less), you might experience these problems:

You are sometimes unable to view your camera live, or the video stream fluctuates. You are sometimes unable to watch recorded videos right away. Notifications are sometimes delayed. Your battery depletes more quickly than usual because your camera spends so much time attempting to reconnect to the network. Optimize Mobile Network Connectivity To optimize mobile network connectivity for your Arlo Go camera:

1. Check your mobile network coverage map for the area in which you want to use your Arlo Go camera. Note: Cellular coverage fluctuates based on network traffic and weather conditions. If you place your Arlo Go camera near the edge of a coverage area, your connection weakens or drops whenever the mobile network is carrying a lot of traffic in that area. Heavy rain, thunderstorms, and high humidity can also weaken your Arlo Gos mobile network connection. 12 Set Up Your System 2. Check the mobile network signal strength in the place where you want to put your Arlo Go camera. The easiest way to do this is to go there and check the signal strength on an mobile phone that uses the same mobile network service. If the signal strength is good enough, you can set up your Arlo Go camera and then look at your Arlo Gos signal strength in the cameras settings. Arlo Go Camera Position When placing your Arlo Go camera, keep these tips in mind:

Avoid placing the camera in an area that gets a lot of light shining directly into the camera lens. You can move and zoom the field of view. Keep active locations in the cameras field of view. Arlo Go provides a 130-degree viewing angle. Position your camera so that the space you want to monitor is within the cameras field of view. Aim with the cloud. To help with placing your camera, do a live stream from the Arlo Go camera. Aim the camera while watching the video feed on your Arlo smartphone app to make near-real-time adjustments to the cameras position. For more information, see the online video How to Install Arlo Go Smart Home Security Cameras at https://www.youtube.com/watch?v=gI-Mk9FOmoQ. Charge Your Arlo Go Camera The Arlo Go battery is 80 percent charged when it leaves the factory. You can charge your Arlo Go camera battery indoors using the included charging cable. Note: For safety reasons, your Arlo Go battery cannot charge at temperatures below freezing (32F, 0C). To charge the battery:

1. Connect the power adapter to the camera. Caution: You must use an Arlo Go power adapter to charge the battery. Do not try to power the camera or charge the battery with any power adapter other than the one provided with the Arlo Go camera. Do not use the Arlo Go power adapter with any other device. Do not use the Arlo Go power adapter to power the camera or charge the battery outdoors. 13 Set Up Your System 2. Plug the power adapter into an electrical outlet. The LED blinks fast blue for three seconds when the power adapter is connected. When the camera battery is fully charged, the LED blinks fast blue for two seconds. Note: You can buy spare Arlo Go rechargeable batteries and charge them in the Arlo Charging Station (sold separately). For information about Arlo accessories, visit arlo.com/en-us/products/default.aspx. For uninterrupted Arlo Go camera use, we recommend that you keep a fully charged spare battery on hand. 14 2. View Your Content Videos recorded by your Arlo Go camera are stored in a library. You can view your recordings, mark them as favorites, and search using the filter. View the Devices Page When you launch the Arlo app, the Devices page displays. Camera name Camera icons Camera feed Alarm Unviewed recordings Settings Select devices Settings Recordings library Detection modes Live Feed Icon Tap or click Live to display Camera Icon Display is based on the mode and Pause. camera setup Motion detection is on. Record video manually. Sound detection is on. Mobile network signal. Battery. SD card. Snapshot Brightness. Microphone. Start using Talk and Listen. Speaker. Mute the audio. Full screen. 15 View Your Content View the Camera Feeds You can view your Arlo Go camera feed at any time. To view camera feeds:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. The icons above each camera feed depend on the rules in the currently selected mode. For information about these icons, see View the Devices Page on page 15. 2. To view and listen to a live feed, tap or click Live on the camera feed image. A row of live feed icons displays below the live stream image for the camera. 3. To stop viewing and listening to the live feed, tap or click Pause. Record Clips From Live Video To record clips from live video:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Live in the camera feed image. The camera feed icons display at the bottom of the camera feed image. 3. Tap or click Record Video

. This icon turns red to indicate that you are recording the live feed. 4. To stop recording, tap or click Record Video

. 16 View Your Content Talk and Listen To talk and listen:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Live in the camera feed image. 3. Tap or click Microphone

. A microphone button displays. 4. Wait for the button to turn bright green. This can take up to five seconds. When the button is bright green, Talk and Listen is ready. 5. Tap and hold or click and hold the microphone button and speak. Control the Camera Feed Image If you use more than one camera, you can change the order in which the camera feeds are displayed on the Devices page. You can also zoom, invert, or rotate the camera feed image. Change the Camera Order To change the camera order on the Devices page:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Settings. The Settings page displays. 3. Under System, tap or click Camera Order. 17 View Your Content A list of cameras displays in the order that they display on the Devices page. 4. Tap or click Edit at the top of the page. A list icon displays. 5. Tap and hold or right-click the list icon and drag the camera to the correct position on the list. 6. Tap or click Done. Your settings are saved. Zoom a Camera Image To zoom a camera image:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Settings > My Devices. A list of cameras displays. 3. Tap or click the camera. The camera settings display. 4. Tap or click Video Settings. 5. Tap or click Zoom

. 6. Resize and position the image box as necessary. Rotate a Camera Feed You can invert the video feed image. To rotate the video display:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. 18 View Your Content The Devices page displays. 2. Tap or click Settings. The Settings page displays. 3. Tap or click My Devices. A list of cameras displays. 4. Tap or click the camera. The settings for the camera display. 5. Tap or click Video Settings. The Video Settings page displays. 6. Tap or click Rotate Image. The camera feed image rotates. Cloud Recording With cloud recording, everything the Arlo Go cameras record is sent to the cloud for secure storage in your library. You can access these recordings from anywhere you are using a mobile device, or on a Windows or Mac computer. All recordings are encrypted with the user name and password that you create. No one else can access your recordings. We provide free cloud storage for the life of the Arlo Go cameras. We store a rolling 7 days of recordings that are created when the Arlo Go camera detects motion or sound. You can pay to store recordings in the cloud for the last 14 days or 30 days. You can download recordings and save them to your mobile device or computer for long-term storage. View Recordings Your Arlo Go camera stores recordings in the library. You can use the filter and the calender to find and view specific recordings. Use the Library You can use the library to find and view recordings based on the date. To use the library:

1. Tap the Arlo icon on your mobile device. 19 View Your Content If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Library. The calendar displays on the top of the page. 3. If it is more than one month since you started recording, use the arrows on either side of the month to choose a month to view. Days on which a video clip was recorded are indicated with a green circle. 4. Tap or click a highlighted date. Recordings from that date display below the calendar. Use the Filter You can use the filter to find and view recordings based on criteria that you select. To use the filter to view your library:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Library. 3. Tap or click the Filter icon in the upper left corner of the page. The filter page displays. 20 View Your Content 4. Tap or click the filtering criteria that you want to use. 5. To remove filtering, tap or click Reset. 6. Tap or click Done. The Filter icon Recordings that match your filter selections display. Dates with recordings are highlighted in dark green. becomes solid green to show that you are using filtering. Turn Off the Filter The Filter icon When filtering is used, only the recordings in your library that match your filter criteria display. You can turn off filtering. on the Library page is solid green when you are using filtering. To turn off filtering for your library:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Library. 3. Tap or click the Filter icon in the upper left corner of the page. The Filter page displays. 4. Tap or click Reset at the bottom of the page. Filtering is turned off. The Filter icon filtering is not in use. becomes an outline to show that Share and Manage Library Recordings You can download recordings, make them favorites, share them, and donate them. Download Recordings To download a clip from the library:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. 21 View Your Content The Devices page displays. 2. Tap or click Library. The Library page displays. 3. Tap or click a snapshot or video. 4. Tap or click

. 5. Tap or click OK to confirm. The file you selected is downloaded. Add a Recording to Your Favorites To add a recording to your favorites:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Library. The Library page displays. 3. Tap or click a snapshot or video. 4. Tap or click

. Share Recordings To share a recording:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Library. The Library page displays. 22 View Your Content 3. Tap or click a snapshot or video. 4. Tap or click

. 5. Share the file. Donate Recordings for Research You can donate video or snapshot files to Arlo Technologies to use for research and development of Arlo products. To donate recordings:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Library. The Library page displays. 3. Tap or click a snapshot or video. 4. Tap or click

. 5. Tap or click OK to confirm. The file is sent to Arlo. Delete Recordings To delete recordings:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Library. The Library page displays. 3. Tap or click a snapshot or video. 23 View Your Content 4. Tap or click

. 5. Tap or click OK to confirm. The file is deleted. 24 3. Use an SD Card With Arlo Go All Arlo video recordings are stored to the cloud, but you can insert a micro SD card into your Arlo Go camera and use the SD card as a second location to store Arlo Go recordings locally. If you connect an SD card, the camera records to both the cloud and the SD card. If the camera is powered on but its mobile network connection drops, the camera continues to record to the SD card. The Arlo app notifies you if the SD card is low on storage space or is full. If you select automatic overwrite, the oldest recordings are automatically deleted when available storage on the SD card is below 20 percent. Unrelated files that are not in the Arlo folder are not deleted by automatic overwrite. The following hardware is required:

An Arlo Go camera An SDHC or SDXC micro SD card with at least 200 MB of available space. If you are using best quality video settings, one hour of recordings is approximately 180 MB. You need more storage space if your Arlo Go is in a high-traffic area, your camera is set to record long video segments, or you do not want to use automatic overwrite. For more information about SD card types, see Supported SD Card Format on page 25. Supported SD Card Format Your Arlo Go camera accepts micro SD cards, SDHC or SDXC only, with up to 32 GB capacity, file format FAT32. For best performance, we recommend using class 4 or higher cards. If your micro SD card is not formatted or is formatted with an incompatible file system, your Arlo Go can format the SD card to FAT32 for you. See Format an SD Card on page 29. Insert an SD Card To insert an SD card in an Arlo Go camera:

1. Unlock the battery compartment by pressing and holding the latch. 2. Gently pull the battery door back to open the compartment. 25 Use an SD Card With Arlo Go 3. Insert the SD card into the SD card slot on the camera. SD card slot 4. Press the edge of the SD card until it is completely seated in the slot. 5. Close the battery door. 6. Reboot the Arlo Go camera. You must reboot the Arlo camera after installing an SD card. View the SD Card Status The Arlo app notifies you if the SD card is getting full or if the SD card is not the correct format. You can also use the Arlo app to view the SD card status. To view the status of the SD card for a camera:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Settings > Local Storage. The Local Storage page displays. 3. Tap or click the camera. The camera settings display. 4. In the Storage section, tap or click SD Card. The SD Card Status shows whether the SD card is ready, needs to be formatted, or is full. 26 Use an SD Card With Arlo Go Turn SD Card Recording Off and On To turn SD card recording off and on:

1. Insert the SD card into the SD slot on the Arlo Go camera. For more information, see Insert an SD Card on page 25. 2. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 3. Tap or click Settings > Local Storage. The Local Storage page displays. 4. Tap or click the camera. The camera settings display. 5. Select Local Storage > SD Card. The SD Card page displays. 6. Tap or click SD Card Recording. SD card recording toggles off and on. If the slider is all the way to the right against a green background, SD card recording is enabled. If the slider is all the way to the left against a white background, SD card recording is disabled. View Videos Saved on an SD Card To view videos saved on a local storage SD card, you must remove the SD card from your Arlo Go camera. Cloud recording is still enabled, but SD card recording is disabled as soon as you remove the SD card. To view the files on your SD card, you need an SD card reader, often called a memory card reader. Most computers do not come equipped with an SD card reader, but many inexpensive readers are available with standard USB or micro USB connectors. If you purchase an SD card reader, make sure that you choose one that can read micro SD cards. 27 Use an SD Card With Arlo Go To view video clips on an SD card:

1. Safely eject the SD card. For more information, see Safely Remove an SD Card on page 30. Wait for the Unmounting SD card progress message to close, then remove the SD card from your Arlo Go camera. WARNING: Do not interrupt power to the camera or remove the SD card while the SD card is being unmounted. 2. Insert the SD card into the micro SD card slot in your card reader. 3. Wait for the SD card to appear in the list of available drives on your computer, and then open the drive folder to view the files on your SD card. 4. Open the Arlo folder. Recorded videos are saved in this folder in MP4 format. Video files are named according to this system: camera serial number_video number_date_video clip tag. Dates are in the format YYYYMMDD. Note: If you are unable to play MP4 files on your computer, update your media player software to the latest version and try again. You can also download a free universal multimedia player, such as VLC. Change the SD Card Overwrite Setting By default, if the SD card fills up, the oldest recording is erased to make room for new recordings. You can change this setting if you want. To change the SD card overwrite setting:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. 28 Use an SD Card With Arlo Go The Devices page displays. 2. Tap or click Settings > Local Storage. The Local Storage page displays. 3. Tap or click the camera. The camera settings display. 4. In the Storage section, tap or click SD Card. The SD Card page displays. 5. Tap or click Automatic Overwrite. Automatic Overwrite toggles off and on. Format an SD Card Your Arlo Go camera accepts micro SD cards, SDHC or SDXC only, with up to 32 GB capacity, file format FAT32. The Arlo app displays a pop-up message to let you know if it is necessary to format the SD card. The camera can format the SD card. To format an SD card:

1. Insert the SD card into the SD slot on the Arlo Go camera. For more information, see Insert an SD Card on page 25. 2. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 3. Tap or click Settings > Local Storage. The Local Storage page displays. 4. Tap or click the camera. The camera settings display. 5. In the Storage section, tap or click SD Card. 29 Use an SD Card With Arlo Go The SD Card page displays. 6. Tap or click Format SD Card. The SD card is formatted. Safely Remove an SD Card Its important to safely remove the SD card from your Arlo Go camera. If you remove an SD card while information is being recorded on it, the SD card might become permanently unusable or the files on the card might be corrupted. If you remove the SD card that is connected to your Arlo Go camera, SD card recording is disabled until you insert another SD card. To safely remove an SD card from your camera:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Settings > Local Storage. The Local Storage page displays. 3. Tap or click the camera into which your SD card is inserted. 4. Select Local Storage. 5. Tap or click > next to SD Card. Note: If you named your SD card using a computer, the name displays instead. 6. Tap or click Safely Eject SD Card. 7. Wait for the Unmounting SD Card progress message to close, and then remove the SD card from your camera. WARNING: Do not interrupt power to the camera or remove the SD card while the SD card is being unmounted. 30 4. Personalize Your Camera You can customize Arlo Go settings such as the camera name to make it easier to manage. You can grant access to friends and set up cloud recording. Name Your Camera You can easily customize your Arlo Go camera by renaming it. To rename your Arlo Go camera:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Settings. The Settings page displays. 3. Tap or click My Devices. A list of Arlo Go cameras displays. 4. Tap or click the Arlo Go camera. 5. In the Name field, delete the current name and enter a new name that reminds you of the cameras location, such as Garage or Front Door. Camera names are limited to 32 characters. 6. Tap or click Save. Your settings are saved. Profile Settings When you use New Setup, the email address and password that you enter are saved as your profile. You can change the password and the user name. In the mobile app, you are automatically logged in when you launch the Arlo app, but you can turn Auto Login off and on. 31 Personalize Your Camera Change Your Password and User Name To change your password and user name:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Settings > My Devices. A list of cameras displays. 3. Select a camera. The camera settings page displays. 4. Under Account, tap or click Profile. The Profile page displays. 5. If you are using a smartphone, tap Edit at the top of the page. The Profile page displays. 6. Type the new entries in the password and name fields. 7. Tap or click Done. Your settings are saved. Turn Auto Login On or Off for a Smartphone When Auto Login is turned on, launching the Arlo app on your smartphone automatically logs you in with the email address and password you used the last time you logged in. To turn Auto Login on your smartphone on or off:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 32 Personalize Your Camera 2. Tap or click Settings > My Devices. A list of cameras displays. 3. Select a camera. The camera settings page displays. 4. Under Account, tap or click Profile. The Profile page displays. 5. Tap Auto Login. Your settings are saved. Grant Access to Friends You can add friends to your Arlo account. Friends can view live streams from your cameras, record video clips, and view, share, mark as favorite, and delete clips from your library. Friends are granted limited access to some of the settings and features of your Arlo account. You can select which cameras friends can see and what administrative rights are available to them. Add a Friend To add a friend to your Arlo Account:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Settings > My Devices. A list of cameras displays. 3. Select a camera. The camera settings page displays. 4. Under Account, tap or click Grant Access. 5. Tap or click Add or the + symbol. 33 Personalize Your Camera 6. Enter the first name, last name, and email address of the person that you want to add as a friend. 7. Tap or click the cameras that you want the friend to be able to access. 8. Tap or click Send Invite. An email is sent inviting the friend to create an Arlo account. This friends name is displayed with the status Pending. When the friend accepts your invitation, the status changes to Accepted. Edit a Friends Access Privileges To edit a friends access privileges:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Settings > My Devices. A list of cameras displays. 3. Select a camera. The camera settings page displays. 4. Under Account, tap or click Grant Access. A list of your friends displays with the status of their accounts. 5. Tap or click the friend, and tap or click Edit

. The Edit page displays. 6. Tap or click cameras to select or deselect them. 7. Tap or click Allow Access Rights. Selecting the Allow Access Rights allows this friend to change your account and camera settings. 8. Tap or click Done. Your settings are saved. 34 Personalize Your Camera Delete a Friend To delete a friends privileges:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Settings > My Devices. A list of cameras displays. 3. Select a camera. The camera settings page displays. 4. Under Account, tap or click Grant Access. A list of your friends displays with the status of their accounts. 5. Select the friend, and tap or click Edit

. The Edit page displays. 6. Tap or click Delete Friend. 7. Tap or click Yes. The friend is deleted. 35 5. Modes, Rules, and Smart Alerts Modes let you use rules to set and control automated actions. With modes, Arlo Go can be on the lookout for you, even when you are not using the Arlo app. Arlo Go comes with the following modes:

Armed. Detection is on for this camera. Disarmed. Detection is off for this camera. Schedule. Manage detection based on a schedule. If you add new modes, each new mode is listed in the Arlo app with the Custom Mode icon

. You can customize the Armed and Schedule modes and you can add new modes. You might want to create a mode in which some motion sensors and cameras are active but others are not. For example, when you are sleeping, you might want your exterior cameras to be active, but your interior cameras to be inactive. Note: You can create different modes for the same camera, but the camera can use only one mode at a time. Select a Mode You can turn modes on and off manually or set modes to activate according to a schedule. Use the following method when you are not using a schedule to control a mode or to override an existing schedule. You must use at least one mode. The Arlo Go camera is always in a mode, even if that mode is set to do nothing. To select a mode for a camera:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. 2. Tap or click Mode. A list of cameras displays. 36 Modes, Rules, and Smart Alerts 3. Tap or click the Arlo Go camera. The Mode page displays. 4. Tap or click a mode to activate it. The mode that you selected turns on immediately. The mode stays active until you change it. When you view the camera feeds, the icons that display at the top of each the camera feed are based on the currently selected mode. One or both of the following icons display:

Motion. Motion detection is on. Sound. Audio detection is on. Change Motion Sensitivity You can easily change the sensitivity level for Arlo Go cameras. To change the sensitivity level for a camera:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Mode. A list of cameras displays. 3. Tap or click the Arlo Go camera. The Mode page displays. 4. Tap or click Edit next to the mode. The Edit Rule page displays. 5. Tap or click Edit next to the rule that you want to edit. 37 Modes, Rules, and Smart Alerts 6. Under If the following, tap or click Edit next to Motion is detected. The Motion detection settings page displays. 7. Move the slider to adjust the sensitivity level for motion detection for this camera. If you used a mobile device to specify the settings, your settings are saved. 8. If you used a browser to specify the settings, click Save. Your settings are saved. Change Audio Sensitivity To change audio sensitivity for a camera:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Mode. A list of cameras displays. 3. Tap or click the Arlo Go camera. A list of modes displays. 4. Tap or click Edit next to Armed. The Edit Rule page displays. 5. Tap or click Edit next to the rule. 6. Under If the following, tap or click Edit next to Audio is detected. 7. Move the slider to the desired level of audio detection. 38 Modes, Rules, and Smart Alerts If you used a mobile device to specify the settings, your settings are saved. 8. If you used a browser to specify the settings, click Save. Your settings are saved. Manage Alerts Arlo can push notifications to your smartphone, send you email alerts, or do both. To receive Arlo notifications on your phone, you must get the Arlo app. Note: If you log out of the Arlo app on your smartphone or mobile device, you will stop receiving push notifications. To change the alert settings for a camera:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Mode. A list of cameras displays. 3. Tap or click the Arlo Go camera. A list of modes displays. 4. Tap or click Edit next to Armed or your custom mode. The Edit Rule page displays. 5. Under If the following, specify the motion detection and audio detection settings. 6. Under Then do the following, specify the settings for Arlo Go to respond to motion or sound detection by recording video. 7. Under Alert, tap or click Push Notification to turn alerts on and off for your mobile device. 8. For email notifications, make sure that the Email Alerts check box is selected. 9. To specify an email address, tap or click Edit next to Email Alerts and enter the email address. 39 Modes, Rules, and Smart Alerts Create a Schedule You can set a schedule to activate and deactivate cameras automatically. Schedules recur weekly. For example, the schedule for Tuesday is repeated every Tuesday as long as the schedule is turned on. Arlo Go is preconfigured with the following schedule:

Monday through Friday, 8:00 a.m. to 5:00 p.m. All motion sensors are on. All other times. All motion sensors are off. To set a schedule for a camera:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Mode. A list of cameras displays. 3. Tap or click the Arlo Go camera. A list of available modes displays. 4. Tap or click Schedule

. 5. Tap or click Edit next to Schedule. 6. Drag the dividers to change the start and stop times. 40 Modes, Rules, and Smart Alerts Add a Mode You can add new modes to tell your Arlo Go camera what to do in certain situations. For example, you can set your Arlo Go camera to record videos when the motion sensor is activated and to alert you with an email message. You can use the rules you create within modes and schedules to customize your Arlo Go camera. With Arlo Go cameras, you can create one rule for each mode. To add a mode for a camera:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Mode. A list of cameras displays. 3. Tap or click the camera. 4. Tap or click Add a Mode. The New Mode page displays. 5. Enter a name for the mode and tap or click Next. The Trigger Device page displays. 6. Tap or click a device to select it and then tap or click Next. Note: If you only use one device, your device is preselected. 7. If you want the selected device to perform an action only when motion is detected, tap or click Next. Otherwise, select the check box for each trigger that you want to use and tap or click Next. 8. Set the motion sensitivity and audio detection sensitivity using the sliders and tap or click Next. If you are using the Arlo mobile app, the Motion Sensitivity and Audio 41 Modes, Rules, and Smart Alerts Detection Sensitivity sliders are on separate pages. You can use the sliders to adjust the sensitivity of the motion sensor:

Raise the sensitivity percentage to increase the number of videos that the Arlo Go camera captures. Lower the sensitivity percentage to decrease the number of videos that the Arlo Go camera captures. Note: If youre not sure what motion sensitivity to use, you can use the motion detection test after you finish creating the mode. Go to your cameras settings to turn on the motion detection test. 9. Select the device that you want to record video when motion or audio is detected and tap or click Next. If you only use one device, your device is preselected. 10. Specify what you want your device to do when motion or audio is detected. You can select Record video or Do nothing. 11. If you want to turn on the Arlo Go alarm when the device detects motion or sound, select the Turn Alarm ON check box. 12. Tap or click Next. 13. If you selected Record video, use the slider to specify how long you want your device to record when motion or audio is detected and tap or click Next. 14. If you selected Turn Alarm ON, set the sliders for Alarm Duration (in seconds) and Alarm Loudness and tap or click Next. 15. Select the notifications that you want to receive. 16. If you are using the Arlo mobile app, tap Next. 17. If you selected Send email alert, enter the email addresses that you want to receive alerts. 18. If you are using the Arlo mobile app, tap Next. If you are using a web browser, click Finish. 19. Review the summary of your settings and tap or click Save. Your new mode is saved. You can now select it from the mode menu. 42 6. Settings You can view and change the Arlo Go settings. View Device Information To view device information:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Settings. The Settings page displays. 3. Tap or click My Devices. A list of cameras displays. 4. Tap or click the camera. The settings for the camera display. 5. Scroll down to the Version heading and view the firmware version, hardware version, and the serial number. Turn Off the Camera LED The Arlo Go LED indicates the status of the camera. The LED can be useful during setup and is helpful when you are troubleshooting. You can turn the LED off and on. We recommend that you wait until your camera is streaming before turning off the LED. If you turn off your cameras LED, the LED remains off until you turn it back on. If you remove and replace your Arlo Gos battery while the camera is not plugged in, The LED lights as usual while the camera is powering up, and then it turns off again as soon as the camera is done powering up. To turn off the LED:

1. Tap the Arlo icon on your mobile device. 43 Settings If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Settings. The Settings page displays. 3. Tap or click My Devices. A list of cameras displays. 4. Tap or click the camera. The settings for the camera display. 5. Tap or click Camera LED. The Camera LED setting toggles on or off. Change the Time Zone To change the time zone:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Settings. The Settings page displays. 3. Tap or click My Devices. A list of cameras displays. 4. Tap or click the camera. The settings for the camera display. 5. Tap or click Time Zone. The Time Zone page displays. 6. Tap or click a time zone. 44 Settings 7. Tap or click Done. Your settings are saved. Change the Video Resolution The default video resolution is optimized. You can change this setting to a higher or lower resolution. Decreasing the resolution of Arlo Go videos reduces the required bandwidth. To change the video resolution:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Settings. The Settings page displays. 3. Tap or click My Devices. A list of cameras displays. 4. Tap or click the camera. The settings for the camera display. 5. Tap or click Video Settings. The Video Settings page displays. 6. Tap or click Power Management. The Power Management page displays. 7. Select a setting:

Best Video. This setting might reduce the battery life. Optimized. This setting balances video quality and battery life. Best Battery Life. This setting might reduce the video quality. 8. Tap or click Done. Your settings are saved. 45 Settings Turn Night Vision On and Off We recommend that you turn off night vision if the Arlo Go camera is facing reflective surfaces, such as windows. To turn night vision on and off:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Settings. The Settings page displays. 3. Tap or click My Devices. A list of cameras displays. 4. Tap or click the camera. The settings for the camera display. 5. Tap or click Video Settings. The Video Settings page displays. 6. Tap or click Night Vision. The night vision setting toggles on or off. Turn the Microphone Off and On To turn the microphone off and on:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Settings. The Settings page displays. 46 Settings 3. Tap or click My Devices. A list of cameras displays. 4. Tap or click the camera. 5. Tap or click Audio Settings. The Audio Settings page displays. 6. Tap or click Microphone. The microphone setting toggle on or off. Change the Speaker Settings You can turn the speaker off and on and you can control the volume on your speakers. To change the speaker settings:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Settings. The Settings page displays. 3. Tap or click My Devices. A list of cameras displays. 4. Tap or click the camera. 5. Tap or click Audio Settings. The Audio Settings page displays. 6. To turn the speaker off and on, tap or click Speaker. The speaker toggles on or off. 7. To change the speaker volume, move the Speaker Volume slider. Your settings are saved. 47 Settings Specify Power Management You can choose power management settings to optimize battery life, video quality, or a balance of both. Note: In addition to these settings, usage also affects battery life. The following factors can reduce battery life:

Extremely cold temperatures (below 32F or 0C) Low lighting Frequent motion triggering Longer video recordings Low mobile network signal strength To change your power management settings:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Settings > My Devices. The My Devices page displays. 3. Select the camera whose power management settings you want to change. 4. Tap or click Video Settings. 5. Under POWER MANAGEMENT, select a power setting:

To extend your battery life, select Best Battery Life. This setting reduces video quality but improves battery life. For the best video quality, select Best Video. This setting reduces battery life but provides the best video quality. To balance battery life and video quality, select Optimized. Update the Firmware Firmware updates are released automatically to all connected Arlo devices. Automatic updates happen between 3:00 a.m. and 5:00 a.m. to minimize camera downtime. If the firmware update is a major one, you might be unable to stream from your camera until your firmware is updated. 48 Settings You can wait until the update happens automatically between 3:00 a.m. and 5:00 a.m., or you can update your firmware manually. Note: Even when you cannot view your camera live, motion and sound detection still work and your camera still records based on the currently selected mode. To update your Arlo Go firmware manually:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Settings > My Devices. The My Devices page displays. 3. Select the Arlo Go camera that you want to update. 4. Tap or click Device Info > Firmware > Update. WARNING: Do not disconnect your camera, open the battery door, or remove the battery while the firmware update is in progress. 5. Wait for the firmware update to complete. The cameras LED blinks amber and blue while the firmware is downloading and installing. After the firmware is installed, the camera reboots and the LED is off. When the LED lights again and the pattern stops changing, your camera is available to stream. View or Change Cellular Network Settings To view or change cellular network settings:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Settings. The Settings page displays. 49 Settings 3. Select the Arlo Go camera. The My Devices page displays. 4. Scroll down to the NETWORK section. This section displays technical information about the Arlo Go cameras cellular network connection settings. 5. To view or change APN settings, tap or click APN Settings. If the camera is offline, a QR code displays. Otherwise, the Edit APN page displays. Changing the APN might cause your camera to be unreachable to the network. Do not change these settings unless instructed to do so by network support. 6. If a QR code displays, aim the camera at the QR code, and follow the onscreen instructions. 7. To change the network mode from the Edit APN page, select Auto, LTE Only, or HSPA/HSPA+ Only. This setting is not available for all Arlo Go cameras. Restart the Camera To restart the camera:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Settings. The Settings page displays. 3. Tap or click My Devices. A list of cameras displays. 4. Tap or click the camera. The settings for the camera display. 50 5. Scroll down and tap or click Restart. The camera restarts. Reset the Camera to Its Factory Settings Resetting the camera to its factory settings erases the cameras current settings and removes the camera feed from your Arlo app. WARNING: If you use an Arlo Mobile plan and you reset your Arlo Go camera or remove it from your account, you forfeit all prepaid Arlo Mobile service for that monthly billing period. The easiest way to reset your Arlo Go camera is to remove it from your account. If your Arlo Go camera is not in network coverage or is not connected to the cloud, you must scan a QR code to reset it. To continue using your Arlo Go camera after you reset it, you must complete the new system setup process again. Reset Arlo Go While It Is Connected to the Cloud To reset the Arlo Go camera while it is connected to the cloud:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Settings. The Settings page displays. 3. Select the Arlo Go camera. The My Devices page displays. 4. Scroll down to the bottom of the page. 5. Tap or click Remove Device. 6. Tap or click Yes. 7. Follow the onscreen instructions to display a QR code and to position it in front of the Arlo Go camera. 8. When the Arlo Go camera makes a chime sound, tap or click Yes. The camera resets to its factory settings and the camera feed no longer displays in your Arlo app. 51 Reset Arlo Go When It Is Not Connected to the Cloud To reset Arlo Go:

1. Press and release the Sync button on the top of the camera. You hear a click. 2. Hold the camera about 8 inches in front of this QR code until you hear a chime. Your Arlo Go camera is reset to factory default settings. Remove a Camera From Your Account To remove a camera from your account:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click Settings. The Settings page displays. 3. Tap or click My Devices. A list of cameras displays. 4. Tap or click the camera. The settings for the camera display. 5. Scroll down and click Remove Device. The camera is removed from your account and its settings are deleted. 52 7. Manage Your Subscription Plan Every Arlo Go camera includes free Basic service that offers basic features and functionality. When activating your Arlo Go camera, you select your service plan. Subscription Plans Upgrading to a paid service level gives you the ability to increase the uses of your camera to suit your specific needs. Depending on your service level, you can add cameras or cloud storage and share recordings with friends and family. For information about service plans, visit bit.ly/1AQGR9k. Upgrade to a Paid Subscription Plan To select a paid subscription plan:

1. On your mobile device or computer, launch a browser and enter https://my.arlo.com/#/login. The Devices page displays. 2. Tap or click Settings. The Settings page displays. 3. Under Account, tap or click Subscription. The Subscription page displays. 4. Tap or click Upgrade Now. The Subscription Plan page displays retail and business options. 5. Tap or click SELECT under the plan. 6. Follow the onscreen instructions to change your subscription. After your payment is processed, your service level information is updated on the Subscription page. 53 8. Arlo Connect Arlo Connect is a simple way to integrate Arlo devices into other smart home platforms using standard and secure cloud integration. Use Arlo With IFTTT You can use the Arlo app with IFTTT (If This Then That), a free cloud-based service that connects smart home devices and applications. To add Arlo to your IFTTT app, visit ifttt.com/arlo. To learn more about Arlo and IFTTT, visit arlo.com/community. 54 9. Troubleshooting Check Arlo Gos Mobile Network Signal Strength To check your Arlo Gos mobile network signal strength:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Find your Arlo Go camera. 3. Tap or click Settings. The Settings page displays. 4. Scroll down to the NETWORK section. The mobile network signal strength displays in this section. 5. If your camera signal strength is displayed as zero, one, or two bars, consider moving your Arlo Go camera to a location with better signal strength. If the signal strength for your camera normally displays at least three bars, bad weather or heavy mobile network usage might be weakening your cameras mobile connection. Wait 3060 minutes and check again to see if coverage improves. If coverage is consistently bad for two or more days, consider moving your Arlo Go camera to a location with better signal strength. Check Arlo Gos Battery Level To check your Arlo Gos battery level:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Find your Arlo Go camera. 55 Troubleshooting If the Battery icon is yellow or red, recharge your Arlo Go cameras battery or insert a fully charged battery. If the Battery icon is black, the battery level is not low enough to cause streaming problems. Optimize Motion Detection The following factors can affect Arlo Go camera motion detection:

Battery level. If your camera battery is at 25 percent capacity or less, recording delays might occur when your camera detects motion. The battery icon in the Devices tab turns yellow when your camera battery drops to 25 percent capacity. For more information about battery life and battery icons, see Check Arlo Gos Battery Level on page 55. Camera position. Mount your Arlo camera at least 7 feet (2.1 meters) above the floor or ground, angle it slightly downward, and place it within 10 to 15 feet

(3.0 to 4.6 meters) of where motion is expected. Make sure that side-to-side traffic crosses the cameras field of view. The cameras motion sensor is more sensitive to side-to-side movement across its field of view than to movement directly toward or away from the camera. The best area for motion detection is 5 to 20 feet (1.5 to 6 meters) from the camera position. For more information about camera positioning, see Place Your Camera on page 11. Signal strength. If an Arlo Go cameras connection to the mobile network is weak, recording delays might occur when motion is detected. If your Arlo Go camera regularly shows fewer than three bars of mobile network signal strength, move your camera to a location with better signal strength. For more information about mobile network connections, see Check Arlo Gos Mobile Network Signal Strength on page 55. Arlo Go Is Not Streaming on a Mobile Device To troubleshoot problems with your Arlo Go video stream:

1. Make sure that network signal strength is good for your mobile device. If your Arlo Gos LEDs light amber and blink rapidly, your Arlo Go is in a mobile network coverage area but cant connect to the Arlo cloud. See Troubleshoot an Offline Arlo Go Camera on page 57. If your Arlo Gos LEDs light amber and blink slowly, the camera is outside of the mobile network coverage area. 56 Troubleshooting For more information about your Arlo Gos LED behavior, see Camera LED Guide on page 13. 2. Move your Arlo Go camera to an area with better mobile network coverage. 3. Make sure that the signal strength for your Arlo Go camera is at least three bars. Low signal strength can cause the camera to stream intermittently. See Check Arlo Gos Mobile Network Signal Strength on page 55. 4. Make sure that your Arlo Go camera is at least 6 feet (2 meters) away from any WiFi enabled devices, major electrical equipment, large metal or concrete objects, or other sources of signal interference. 5. Make sure that your Arlo Gos battery is not low. A low battery can cause the camera to stream intermittently. See Cannot View Arlo Live Streaming in a Web Browser on page 57. 6. If you still cannot see Arlo Go video streams after completing these troubleshooting steps, contact Arlo support to speak to an expert. Cannot View Arlo Live Streaming in a Web Browser Your Arlo Go camera, your computer, your web browser, or your Internet network might be causing the streaming problem. The Arlo web client uses the Adobe Flash plug-in to display your camera streams in a browser. Make sure that your browser is not blocking the plug-in and that you are using the latest version of Adobe Flash. Your router might be blocking the ports to which Arlo sends data. To ensure that Arlo can stay connected, you must keep the ports 443 and 80 open on your router:

Troubleshoot an Offline Arlo Go Camera To troubleshoot when your Arlo Go camera is offline:

1. Unplug your Arlo Go camera, remove the battery, reinsert the battery, and notice the camera LED behavior when the door is closed. If the LED does not light, check to make sure that the battery is installed in the correct orientation and that the battery is not dead. If the battery is low or dead, plug in the camera or insert a fully charged battery. 57 Troubleshooting If the LED blinks blue very slowly, the camera is starting. Wait 2030 seconds, until the LED pattern stops changing. 2. Note the LED behavior after the camera is done starting:

The LED blinks blue rapidly. The camera is connected to the cloud. Log out of the Arlo app on your mobile device or web browser and log back in again. If your camera still appears offline in the Arlo app, contact Arlo support to speak to an expert. The LED blinks blue and purple. The camera is connecting to the network and the cloud. Wait for the LED behavior to stop changing and check it again. The LED lights solid blue. The camera is not connected to an Arlo account. Complete the new camera setup process. The LED lights solid amber. No SIM card is inserted or the SIM card is damaged. Contact your mobile service provider for a new SIM card. The LED blinks amber. Mobile network coverage is not available. Move the camera to an area with mobile network coverage. The LED blinks amber rapidly. The camera is connected to the cellular network, but it cannot connect to the cloud. The LED blinks amber and blue. The camera is receiving a firmware upgrade. Do not open the battery compartment or unplug the camera until the upgrade is complete and the camera is done rebooting. Wait for the LED to turn off for several seconds, turn back on again, slowly blink blue for 2030 seconds, and settle into a new behavior. Note: If the LED blinks blue slowly during the startup process and then shows a different color briefly before it turns off, the LED might be turned off in your settings. If your camera is still offline and you missed the behavior that the LED was showing right before it turned off, repeat steps 1 and 2 and pay close attention to the LED. 3. If your camera is still offline, visit Arlo support to speak with an expert. 58 Troubleshooting Condensation on the Camera Lens Condensation can reduce picture quality for Arlo Go cameras that are used outdoors or in a wet indoor area. If your Arlo Go cameras picture quality is affected by condensation, the best solution is to purchase a camera skin with a built-in shade. The shade helps to keep condensation off the camera lens. To purchase a camera skin with a built-in shade, visit arlo.com/en-us/products/arlo-go/skin.aspx. Not Receiving Push Notifications You must be logged in to the Arlo app to receive Arlo alerts on your smartphone or mobile device. Arlo registers your device for push notification when you log in. If you used the logout option instead of simply exiting the app, you must log back in to the app. You receive Arlo alerts even if your device is sleeping. If you did all of the following and are still not getting Arlo Go alerts, contact Arlo Technologies support. Check the Rules Settings for Armed Modes Check the rules in your modes. Make sure that push notification is enabled in the Armed mode or in a custom mode if you created one. To check push notification in the Armed mode setting:

1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click the Mode button. A list of cameras displays. 3. Select the Arlo Go camera. A list of modes displays. 4. Tap or click the Edit icon next to Armed. The Edit Rule page displays. 5. Under Alert, make sure that the Push Notification check box is selected. 59 Troubleshooting 6. Save your changes. Check the Arlo App Settings on an iOS Device Make sure that you allow the Arlo app to receive push notifications. The Arlo app push notifications can be disabled on iOS and Android devices. To allow Arlo push notifications on iOS devices:

1. Tap the Settings icon for your iOs device. 2. Select Notifications > Arlo. The Arlo notification settings display. 3. Make sure that Allow Notification is selected. Check the Arlo App Settings on an Android Device To allow Arlo push notifications on Android devices:

1. Tap the Settings icon for your Android device. 2. Select Application Manager > Arlo. The Arlo notification settings display. 3. Make sure that the Show Notifications setting is enabled. If You Said No to Push Notifications at Installation When you install the Arlo app for the first time, to receive alerts, you must select Allow when asked if you want Arlo to send you push notifications. For iOS apps, after you respond to this alert, it is not presented again unless the device is restored to default settings or the app is uninstalled for at least a day. If you said no on an iOS device, uninstall the app, wait for a day, and then reinstall it, and allow notifications. If you do not want to wait a day before you reinstall the app, you can use the system clock on your device to simulate a day. Set the system clock forward a day or more, turn your device off, and then turn the device back on. After you reinstall the app, return the system clock to the correct setting. 60 10. Rechargeable Battery Safety Safety Rules for Arlo Go Rechargeable Batteries Arlo Go Wire-Free HD Security Cameras use rechargeable batteries and can go wherever you need them. But ALL batteries can EXPLODE, CATCH FIRE, and CAUSE BURNS if disassembled, punctured, cut, crushed, short-circuited, incinerated, or exposed to water, fire, or high temperatures, so you must handle them with care. To use Arlo Go rechargeable batteries safely, follow these guidelines:

ALWAYS store spare batteries in a cool, dry, ventilated area. ALWAYS make sure that the battery compartment is clean and free of any debris before inserting new batteries. ALWAYS make sure the battery contacts are aligned. ALWAYS keep all batteries away from children. ALWAYS follow local waste and recycling laws when throwing used batteries away. ALWAYS use an Arlo Go power adapter or an Arlo Go Charging Station (sold separately) to charge Arlo Go rechargeable batteries. NEVER place Arlo Go rechargeable batteries in a pocket, purse, or other receptacle, especially those containing metal objects. NEVER store Arlo Go rechargeable batteries with hazardous or combustible materials. NEVER let an Arlo Go rechargeable battery or battery compartment get wetbefore, during, or after installation. (Remember, your camera itself is weatherproof, but its interior battery compartment and batteries arent.) NEVER disassemble, cut, crush, puncture, short-circuit, dispose of batteries in fire or water, or expose your Arlo Go rechargeable battery to temperatures above 60C (140F). 61 Rechargeable Battery Safety Safety Rules for the Arlo Go Charging Station The Arlo Go Charging Station is sold separately. You can use the charging station to charge one or two Arlo Go rechargeable batteries. For more information about the Arlo Go Charging Station, see the instructions that are included in the Arlo Go Charging Station package. When using the Arlo Go Charging Station, follow these guidelines to avoid personal injury and property damage from, but not limited to, the risk of electric shock or fire:

Charge only Arlo Go rechargeable batteries compatible with the Arlo Go Charging Station. Charging other batteries might cause them to leak, rupture, or explode. Use the charger only in dry locations. Keep away from rain, snow, or excessive moisture. Do not operate the charging station if it or its cord is damaged. Do not disassemble, modify, or attempt to use the charging station as a power source. Do not disassemble the battery, dispose of the battery in fire, put the battery in backward, mix it with used or other battery types, or short-circuit the battery. The battery might ignite, explode, leak, or get hot, causing injury. Your Arlo Wire-free HD Security Camera has been specifically designed for use only with Arlo rechargeable batteries. Therefore, only use Arlo rechargeable batteries with Arlo cameras. ALWAYS REMEMBER that poor quality or mishandled batteries can damage your cameras, cause a fire, or result in personal injury. Arlo Technologies is not responsible for any failure to follow these battery usage guidelines. 62

UK arlo. Model: VML2030 ARLOTECHNOLOGIESINC. This device comalies with Part 15 ofthe FCC Rules Operation is subject to the following two conditions

(1) this device may not cause harm'u interference, and (2) this dev ce must accept any interference received including interference that may cause undesired operation

:Adlo Technologies International Limited. Ground Fleor Bulding 3 University Technelosy Centre,Curaneen Road, Cork T!26F2reland UkArlo Technallog'es UK Limited

(00 New Bridge Street London ECAV 6JA FCC ID: 2APLE18300421 IC: 23815~18300421 HVIN: VM.2030 CAN ICES-003 (B)/NMB-003(3) CE R-NZ tess @

Mado in Vietnam Input Rating: SV=2A or VTA 2726507780)

FCC, Request for non-disclosure RF_501, Issue 6 Date: 16-Jul-10 Page 1 of 1 Company Name: Arlo Technologies, Inc. Address:

City:

Country:

2200 Faraday Ave. Suite 150 Carlsbad California/ United States To: Telefication B.V., Dept. FCC TCB Edisonstraat 12A 6902 PK ZEVENAAR The Netherlands Subject: Request for confidentiality FCC ID: 2APLE18300421 Reference number: ######

Dear FCC TCB, 1. Long-Term Confidentiality Pursuant to 47 CFR Section 0.459(a) & (b), we hereby requests non-disclosure and confidential treatment of the following materials submitted in support of FCC certification application:

Bill(s) of Material Block Diagrams Operational Description Schematic Diagrams Tune-up Procedure Above materials contain secrets, proprietary and technical information, which would customarily be guarded from competitors under 47 CFR, section 0.457(d)(2). Disclosure or publication or any portion of this company confidential material to other parties could cause substantial competitive harm and provide unjustified benefits for competitors. 2. Short-Term Confidentiality (STC) Pursuant to Public Notice DA 04-1705 of the Commissions policy, in order to comply with the marketing regulations in 47 CFR 2.803 and the importation rules in 47 CFR 2.1204, applicant hereby requests Short-Term Confidential treatment of the following materials (note 1):

Internal Photos Users Manual Test Set-up Photos External Photos Justification: Ensuring that business sensitive information remains confidential until the actual marketing of newly authorized devices. Planned Release Date STC: 180 days (notes 2, 3, 4, 5) Date:19/08/2021 Name and signature of applicant (Mike Campi):

Notes:

1) A document or type of document can only have ONE type of confidentiality!

2) Short-Term confidentiality is in principle for 45 days from date of grant; it can be extended max 3 times (total time 180 days max.)!

3) FCC must be informed when marketing begins earlier. 4) Release takes place automatically thus extension must be requested in time. Telefication does not remind you of this!

5) Request for extension or for release must be received by Telefication at least 7 days before date of actual marketing or before expiration of the STC period

RF_160, Issue 04 Arlo Technologies Inc 2200 Faraday Avenue, Suite 150, Carlsbad, CA 92008, USA Declaration of Authorization Arlo Technologies, Inc. 2200 Faraday Ave. Suite 150 Carlsbad California/ United States We Name:

Address:

City:

Country:

Declare that:

Name Representative of agent: Jim Chang Agent Company name:

SGS Taiwan Ltd. Address:

City:

Country:

134, Wu Kung Road, Wu ku Industrial Zone TW- New Taipei City 24803 New Taipei City Taiwan is authorized to apply for Certification of the following product(s):

Product description: Go 2 LTE/Wi-Fi Security Camera Type designation: VML2030(for different SKU : EC25-AF) Trademark:

Arlo FCC ID: 2APLE18300421 Validity/ expiry date:

on our behalf, including signing of all documents relating to these matters. Date: August 19, 2021 City: Carlsbad Name: Mike Campi Function: Regulatory Compliance Engineer Signature:

Arlo Technologies, Inc. 2200 Faraday Ave. Suite 150, Carlsbad, California 92008, United States Tel: 408 890 3015 Fax: 408 907 8167 Date: August 24, 2021 Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Referencing test data across equipment authorization Dear Examiner, 1. This letter attests that the FCC guidance in KDB 996369 D02 Question 1 and KDB 996369 D04 for integrating modular transmitters into host equipment have been followed for the preparation of this application under FCC ID: 2APLE18300421 The equipment has included transmitter modules under FCC ID: XMR201808EC25AF which is granted on 08/03/2018

(a)

(b)

(c) The certified modular transmitter is integrated in this host without any change on hardware design and software parameter settings. RF exposure and EMC evaluation are provided to verify that original test results represent compliance for the integration of transmitter modules under new conditions of this application. The original test report exhibition have been submitted to represent test result under the new conditions. Original FCC ID XMR201808EC25AF Test report number R1806A0301-R1V1 R1806A0301-R2V1 R1806A0301-R3V1 R1806A0301-R4V1 Description Power level is no changed. Spurious emission have been observed as no degraded in the new conditions. 2. This application also applicable to KDB 484596 D01 for crossing reference test data from a test report as below. FCC ID being referenced Date of Grant Test report number Equipment Calss Rule Parts Frequency Bands

(MHz) 2APLE18300416 09/02/2021 479005526 4-US-R0-

V0 DTS 15.247 2412~2462 Difference LTE module of the EUT. Should you have any question, please have my best attention. Sincerely yours, Name: Mike Campi Function: Regulatory Compliance Engineer E-mail: mcampi@arlo.com