all | frequencies |
|
|
|
|
|
|
|
exhibits | applications |
---|---|---|---|---|---|---|---|---|---|---|
manuals | photos | labels |
app s | submitted / available | |||||||
---|---|---|---|---|---|---|---|---|
1 |
|
Provisioning and Installation Guide | Users Manual | 1.48 MiB | October 22 2015 | |||
1 |
|
User Manual Statements | Users Manual | 203.37 KiB | October 22 2015 | |||
1 |
|
Internal Photos | Internal Photos | 928.08 KiB | October 22 2015 | |||
1 |
|
External Photos | External Photos | 563.76 KiB | October 22 2015 | |||
1 |
|
Label - 6400 0522 0500 | ID Label/Location Info | 212.79 KiB | October 22 2015 | |||
1 |
|
Label - 6480 0522 0500 | ID Label/Location Info | 212.70 KiB | October 22 2015 | |||
1 |
|
Label - 6480 0522 1000 | ID Label/Location Info | 213.22 KiB | October 22 2015 | |||
1 | Block Diagram | Block Diagram | October 22 2015 | confidential | ||||
1 | Block Diagram | Block Diagram | October 22 2015 | confidential | ||||
1 |
|
Long Term Confidentiality | Cover Letter(s) | 14.88 KiB | October 22 2015 | |||
1 | RF Exposure Info | October 22 2015 | ||||||
1 | Operational Description | Operational Description | October 22 2015 | confidential | ||||
1 | Operational Description | Operational Description | October 22 2015 | confidential | ||||
1 | Operations and Monitoring Guide | Operational Description | October 22 2015 | confidential | ||||
1 | Schematics | Schematics | October 22 2015 | confidential | ||||
1 | Test Report | October 22 2015 | ||||||
1 | Test Setup Photos | October 22 2015 |
1 | Provisioning and Installation Guide | Users Manual | 1.48 MiB | October 22 2015 |
Media Gateway/Media Player 3.0.5 Provisioning and Installation Guide Revision 1 October 2015 ARRIS Copyrights and Trademarks ARRIS Enterprises, Inc. 2015 All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from ARRIS Enterprises, Inc. (ARRIS). ARRIS reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of ARRIS to provide notification of such revision or change. ARRIS and the ARRIS logo are all trademarks of ARRIS Enterprises, Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and the names of their products. ARRIS disclaims proprietary interest in the marks and names of others. ARRIS provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. ARRIS may make improvements or changes in the product(s) described in this manual at any time. The capabilities, system requirements and/or compatibility with third-party products described herein are subject to change without notice. Table of Contents 1. Overview ................................................................................................................ 5 About This Manual............................................................................................................. 5 Audience ................................................................................................................... 5 Supported Hardware ......................................................................................................... 5 Media Players............................................................................................................ 5 AUDIO & VIDEO Input over Ethernet ........................................................................ 8 AUDIO & VIDEO Output over Ethernet ..................................................................... 8 ENCRYPTION ............................................................................................................. 8 SET-TOP BOX INTEGRATION ..................................................................................... 8 ENCLOSURE ............................................................................................................... 8 Media Gateway ......................................................................................................... 9 DCX3635 Media Gateway ....................................................................................... 10 Core Functionality ............................................................................................................ 11 General Functionality .............................................................................................. 11 High-speed Data Functionality ................................................................................ 12 Digital Video Functionality ...................................................................................... 12 Telephony Functionality ......................................................................................... 12 Firmware Functionality .................................................................................................... 12 Compliance and Interoperability ............................................................................ 12 Hardware Support .................................................................................................. 13 Telephony Functionality ......................................................................................... 13 Provisioning Functionality ....................................................................................... 13 Management and Troubleshooting Functionality .................................................. 14 Data Functionality ................................................................................................... 14 Subscriber Interfaces .............................................................................................. 15 Management Interfaces ......................................................................................... 15 Standards Compliance ..................................................................................................... 15 DOCSIS Specifications ............................................................................................. 15 PacketCable Specifications ..................................................................................... 16 ARRIS Media Gateway/Media Player Video Architecture and Data Flow ..................... 16 ARRIS Headend Server (AHS) .................................................................................. 16 ARRIS Services Portal .............................................................................................. 17 2. Video Pre-Provisioning (Warehousing) .................................................................. 23 General Configuration ..................................................................................................... 24 Firmware Update Method ............................................................................................... 24 Media Gateway Warehousing Process ............................................................................ 25 Revision 1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. Media Gateway/Media Player 3.0.5 Provisioning and Installation Guide 3 Warehousing Process Overview ............................................................................. 25 Preparing a New Media Gateway Device ............................................................... 25 Preparing a Technician-returned Media Gateway Device ...................................... 25 Preparing a Subscriber-returned Media Gateway Device ...................................... 26 Media Gateway Warehousing Requirements ......................................................... 26 Media Gateway Cable Modem Warehousing ......................................................... 26 Media Gateway Video Warehousing ...................................................................... 29 Media Player Warehousing Process ................................................................................ 30 Process Overview .................................................................................................... 31 Preparing a New Device .......................................................................................... 31 Preparing a Technician-returned Device ................................................................ 31 Preparing a Subscriber-returned Device................................................................. 32 Media Player Warehousing Requirements ............................................................. 32 USB Flash Drive Setup ............................................................................................. 32 Media Player Warehousing ..................................................................................... 32 MS4000 Media Streamer Warehousing Process .................................................... 36 3. Installing Whole Home Solution Devices ................................................................ 39 MG5xxx Installation ......................................................................................................... 39 DCX3635 Installation ....................................................................................................... 40 DCX3635 Installation Tips ....................................................................................... 40 Installation Overview ....................................................................................................... 41 About the Installation Dashboard ................................................................................... 41 Installation Dashboard Options .............................................................................. 42 Finishing Video Installation.............................................................................................. 43 4. Installing the MS4000 Media Streamer .................................................................. 43 Installation Overview .............................................................................................. 43 Verifying MS4000 Media Streamer Status.............................................................. 43 LED Sequences Factory-default State .................................................................. 44 5. ARRIS Contacts ...................................................................................................... 45 Revision 1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. Media Gateway/Media Player 3.0.5 Provisioning and Installation Guide 4 Overview Chapter 1 The ARRIS Media Gateway / Media Player provides high-speed data, up to two lines of telephony service, and digital video service to subscribers over the HFC network. The optional ARRIS MS4000 Media Steamer provides streaming of live or recorded TV programming, sporting events and premium content to SlingPlayer-enabled wireless mobile devices inside and outside the home. The ARRIS Media Gateway / Media Player and MS4000 Media Streamer devices comply with the following standards where applicable:
DOCSIS 3.0 PacketCable 1.5 Ethernet 802.11b/g/n WiFi MoCA 1.1 About This Manual This manual describes functionality related to Media Gateway/Media Player firmware. Some features described in this manual may not be fully tested and supported in your specific firmware release version. Where possible, features supported only by specific versions are indicated in this manual. See the Release Notes/Letter of Operational Considerations accompanying your firmware for further details. Audience This manual assumes that you have a basic understanding of DOCSIS and PacketCable standards, and a working knowledge of digital video, cable data, and telephony networks. Supported Hardware This section describes the ARRIS products supported by the firmware. Media Players The ARRIS Media Player provides video services via the Media Gateways. Video service is provided as IP encapsulated MPEG captured from the MoCA interface (or optionally over Ethernet) for MP2xxx Media Players and over MoCA, Ethernet, or WiFi for the IP815 Media Revision 1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. Media Gateway/Media Player 3.0.5 Provisioning and Installation Guide 5 Player.Video is decoded for display via various high definition and standard definition multimedia interface outputs. Chapter 1: Overview MP2000 Hardware Features The following are standard hardware features for the MP2000:
115 VAC, 60 Hz NEMA 1-15 power port 1500 DMIPS Processor with 512M Memory for optimal performance Full HD 3D graphics HD/SD, MPEG4-10/H.264, MPEG-2 Ethernet connector Two USB 2.0 Host ports F connector (MoCA 1.1) One HDMI 1.3b connector (supporting up to 1080p: 24/30/50/60 Hz) One set of component video outputs supporting up to 1080i One composite video output with stereo audio outputs for left and right channels One electrical S/PDIF digital audio output One optical S/PDIF digital audio output One IR RC-6 compatible remote control interface output RF remote support (dongle required) Reset switch Navigation buttons arrows (left, right, up, down), OK, Menu Clock Display MP2050 Hardware Features The following are standard hardware features for the MP2050:
115 VAC, 60 Hz 2000 DMIPS Processor with 512M Memory for optimal performance Full HD 3D graphics HD/SD, MPEG4-10/H.264, MPEG-2 Ethernet connector One USB 2.0 Host port F connector (MoCA 1.1) One HDMI 1.4 connector (supporting up to 1080p: 24/30/50/60 Hz) One IR RC-6 compatible remote control interface input RF remote support Reset switch Revision 1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. Media Gateway/Media Player 3.0.5 Provisioning and Installation Guide 6 MP2150 NA/NR Hardware Features Chapter 1: Overview The following are standard hardware features for the MP2150:
Touch-sensitive interface on front panel 115 VAC, 60 Hz NEMA 1-15 power port 2000 DMIPS Processor with 512M Memory for optimal performance Full HD 3D graphics HD/SD, MPEG4-10/H.264, MPEG-2 Ethernet connector One USB 2.0 Host port F connector (MoCA 1.1) One HDMI 1.4 connector (supporting up to 1080p: 24/30/50/60 Hz) One set of component video outputs supporting up to 1080i One composite video output with stereo audio outputs for left and right channels One electrical S/PDIF digital audio output One optical S/PDIF digital audio output One IR RC-6 compatible remote control interface input RF remote support (dongle required for MP2150 NA) Reset switch Navigation buttons arrows (left, right, up, down), OK, Menu Clock Display IP815 Hardware Features The following are standard hardware features for the IP815:
Standard and high-definition MPEG-2 and MPEG-4 formats, including full 1080p60 HDTV decode True 1080p high-definition playback Embedded IP networking over coaxial cable with integrated MoCA 2.0 Two-way IP data communication Integrated 802.11ac Wi-Fi with internal 3x3 MIMO antenna array and 5GHz radio Default Wi-Fi security: WPA-PSK WEP-64/128, WPA, WPA2 Powerful (MIPS) RISC processor Dolby 5.1 (all Outputs) and Dolby Digital Plus 7.1 digital audio (HDMI only) IR and RF4CE remote control interfaces Power and Home LAN LEDs Rear panel USB 2.0 port Open GL ES 2.0advanced 3D graphic acceleration HDMI and Composite Video (RCA) video outputs Revision 1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. Media Gateway/Media Player 3.0.5 Provisioning and Installation Guide 7 Optical S/PDIF and Analog L/R audio outputs Data support - USB 2.0, 10/100Base-T Ethernet, 802.11ac Wi-Fi (backwards compatible Chapter 1: Overview with 802.11b/g/n) MS4000 Media Streamer The MS4000 Media Streamer is a network-based video transcoder that can simultaneously decrypt, transcode and re-encrypt up to 4 streams of full 1080p HD video of live or recorded TV programming. The transcoded streams can then be served to wireless mobile clients inside or outside the customers home. MS4000 Media Streamer Hardware Features The following are standard hardware features for the MS4000:
AUDIO & VIDEO Input over Ethernet Video: 4 x MPEG-2 or H.264 at up to 20Mbps Max resolution: 1080p30/1080i60/720p60 Audio: MPEG-1 Audio Layer 1/2, Dolby Digital Transport: MPEG TS AUDIO & VIDEO Output over Ethernet Video: 4 x H.264 streams at up to 8Mbps Max resolution: 1080p30/1080i60/720p60 Audio: AAC ENCRYPTION Input: DTCP-IP protected stream Output: Studio approved security technology SET-TOP BOX INTEGRATION Respond to DLNA discovery requests Request Live/Linear and DVR content using DLNA ENCLOSURE Front Panel Indicators (Power, Network/STB Link, Streaming) Rear Panel 10/100/1000 Ethernet Interface Reset Pinhole Button Power Connector 12 Volt/1 Amp DC Revision 1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. Media Gateway/Media Player 3.0.5 Provisioning and Installation Guide 8 Media Gateway Chapter 1: Overview The ARRIS Media Gateway (MG5225) is a single CPE device enabling TV, DVR, telephony, and high speed data service in the home. These services are sent through local cable providers HFC network using DOCSIS and MPEG RF interface standards. The Media Gateway provides high speed data services in the form of a 4-port 10/100/1000Base-T router, MoCA 1.1 (except for HSD) or optionally via 802.11n Wi-Fi. Note: The MG5225 does not allow wireless streaming of data services from the device to Media Players. Wireless is a function of the eRouter and any enabled Wireless IP in the home. The Media Gateway is MoCA certified but support is limited to Media Players. The telephony services are provided as two independent lines of POTS (Plain Old Telephone Service) with optional battery backup to support lifeline telephony performance. The video services are provided as IP encapsulated MPEG distributed to thin-clients over either a MoCA home data network or Ethernet. The Media Gateway provides a multi-room TV/DVR experience for 6 TVs (connected simultaneously) and 500 GB storage of recorded content on the hard disk drive, which can be expanded using external storage. MG5225 Hardware Features and Support The following are standard hardware features for the MG5225:
North American DOCSIS 3.0 8 Downstream, 4 Upstream Cable Modem 115 VAC, 60 Hz NEMA 1-15 power cord 6ft/2 meters 4-Ports Gigabit Ethernet Two USB 2.0 Host ports MoCA 1.1 networking capability (for connecting Media Players) DVR functionality, including:
Six QAM tuners for video and conflict management VOD/PPV support 500 GB Hard Disk Drive 802.11n Wi-Fi Two lines of Carrier Grade Voice battery backed up to 8 hours of standby This release provides the following hardware support. Supports ARRIS Media Gateway/Media Player hardware. Supports an Ethernet interface to CPE. Supports a MoCA interface to CPE. (Multimedia over Coax Alliance) Supports an eSATA interface to external hard drives. Revision 1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. Media Gateway/Media Player 3.0.5 Provisioning and Installation Guide 9 Chapter 1: Overview Supports 8 DOCSIS 3.0 Downstreams and 4 DOCSIS 3.0 upstreams. Supports two lines of telephony. DCX3635 Media Gateway The ARRIS DCX3635 Media Gateway is a headed gateway that combines the video gateway and data gateway into one device (no telephony). It supports QAM/IP video services and high speed Internet access through an integrated modem and wireless router. The DCX3635 delivers video content to connected devices via MoCA 2.0, Ethernet, and Wi-Fi. New and changed functionality The DCX3635 offers features and functions that differ from the MG5225, including the following:
Support for standalone installation/configuration (as a headed gateway, no media players are required in a single room/single TV environment) No embedded MTA for telephony . Support for MoCA 2.0 (MG5225 supports MoCA 1.1) Support for 802.11ac Wi-Fi Dual band concurrent radios that can be used at the same time vs switched radios on the MG5225 that can only be used one at a time. DCX3635 Hardware Features and Support The following are standard hardware features for the DCX3635 DOCSIS Cable Modem Power, Home LAN, Record, Wi-Fi and High Speed Data LEDs RF4CE wireless interface IR remote control sensors F-connector for Cable input HDMI 1.4 output Baseband composite video output L/R audio output Optical S/PDIF digital audio output USB 2.0 Host Type A port MoCA 2.0 networking capability (for connecting Media Players) DVR functionality, including:
Six QAM tuners for video and conflict management VOD/PPV support
(2) 10/100/1000 Ethernet interface Mini-phone 3.5mm serial port and External IR input Revision 1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. Media Gateway/Media Player 3.0.5 Provisioning and Installation Guide 10 Chapter 1: Overview Cable Modem Reset and WPS Buttons RF Input Frequency: 54 MHz to 1002 MHz (audio/video) Tuning: 1GHz Full-Band Front End 16x 64-1024 QAM Demodulators DOCSIS 3.0 channel bonding Memory: 512MB Flash, 1.5GB DRAM Video: Video decode up to 1080p60 , MPEG-2, MPEG-4 AVC Composite Video Output Formats: NTSC, PAL-M, and PAL-Nc HDMI Video Output Formats: 480i/p, 576i/p, 720p, 1080i, and 1080p24/30/60 Audio: Dolby Digital, Dolby Digital Plus Graphics: 1.2 Gp/s OpenGL 2.0, scalable video-in-graphics Wi-Fi 802.11n, 2.4GHz, 3x3 MIMO, 20/40 MHz channels 802.11ac, 5GHz, 3x3 MIMO, 20/40/80 MHz channels Hard Disk Drive: 500GB standard, 1 TB option Out-of-Band Modulation: Frequency agile receiver 70 MHz to 130 MHz Power Supply: 100 VAC to 240 VAC, 50/60 Hz input; 12 VDC output This release provides the following hardware support:
Supports ARRIS Media Gateway/Media Player hardware. Supports an Ethernet interface to CPE. Supports a MoCA interface to CPE. (Multimedia over Coax Alliance) Supports WiFi to CPE. Supports an eSATA interface to external hard drives. Supports 8 DOCSIS 3.0 Downstreams and 8 DOCSIS 3.0 upstreams. Core Functionality The firmware provides the core functionality described in the following sections. General Functionality The firmware provides the following general functionality. Supports ARRIS Media Gateways MG5125, MG5225, and DCX3635 and Media Players MP2000, MP2050, 2150 and IP815. Supports MS4000 Media Streamer. CPE Ethernet 10/100/1000 BaseT / full-duplex / auto-negotiate functionality. Advanced web-based troubleshooting interface. Supports IPv4 addressing. Revision 1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. Media Gateway/Media Player 3.0.5 Provisioning and Installation Guide 11 Chapter 1: Overview High-speed Data Functionality The firmware provides the following functionality for high-speed data (DOCSIS). Compatibility with DOCSIS 3.0. Interoperability with ARRIS and other CMTS products. Automatic recovery following power failure conditions. Automatic recovery following restoration of RF cable cut conditions. Support of SNMP v1/v2c and v3 coexistence, with up to 16 permitted entries/rows. Digital Video Functionality This release provides the following digital video functionality. Interoperates with Cisco-based and Motorola-based headends. eSATA support for external hard drives. Telephony Functionality This release provides the following telephony functionality. Compatibility with PacketCable 1.5. Supports standard PacketCable provisioning methods. Supports Session Initiated Protocol (SIP) and Network-Based Call Signaling (NCS). Support for 20ms packetization rates. Supports optional battery backup for Media Gateway telephony. The typical hold-up time for the MG5125 Media Gateway battery model BPB044S/H is:
Idle: 8 Hours 1 Line Off-Hook: 6 Hours 2 Lines Off-Hook: 5 Hours Firmware Functionality The firmware provides the following functionality:
Compliance and Interoperability The firmware provides the following compliance and interoperability features:
DOCSIS 3.0, including CableLabs CW53 ECNs PacketCable 1.5 Revision 1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. Media Gateway/Media Player 3.0.5 Provisioning and Installation Guide 12 Chapter 1: Overview Hardware Support This release provides the following hardware support. Supports ARRIS Media Gateway/Media Player hardware. Supports an Ethernet interface to CPE. Supports a MoCA interface to CPE. (Multimedia over Coax Alliance) Supports an eSATA interface to external hard drives. Supports 8 DOCSIS 3.0 Downstreams and 4 DOCSIS 3.0 upstreams. Supports two lines of telephony. Telephony Functionality The firmware provides the following telephony-related functionality and support:
Supports access to 911 (emergency), 411 (directory), 311 (non-emergency), and 611
(repair) services. Dial pulse support for all eMTAs at 20pps 2pps for networks using either GR-303 gateways (patent pending) or soft switches. Support for dialup fax and modem connections, disabling echo cancelation upon detecting fax or modem start tones. An adaptive jitter buffer minimizes voice delay based on network conditions. Supports KDC ticket caching for lower outage recovery times. Selectable sinusoidal or trapezoidal ringing wave forms to compensate for CPE incompatibility. SNMP3, IPsec, and encrypted voice traffic as required by PacketCable specifications Supports RFC 2833 (DTMF relay) functionality, a method for carrying DTMF and other telephony signals and events in RTP packets, instead of sending audio tones over the network. For NCS loads, the MTA signals RFC 2833 support by specifying telephone-event in the list of available CODECs during negotiation. For SIP loads, add telephone-event to the end of the sipEndPntConfigCodecTable. Fully NCS compliant. SIP signaling protocol support (available through a specific SIP firmware load). Supports PacketCable Multimedia QoS for interoperability testing and lab trials. End-to-end DQoS, providing an added layer of authentication, as well as DSx DQoS support. Provisioning Functionality The firmware provides a variety of provisioning options and functionality as follows:
Full PacketCable provisioning with SNMP3 Network Management capabilities. Revision 1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. Media Gateway/Media Player 3.0.5 Provisioning and Installation Guide 13 Chapter 1: Overview ARRIS Enhanced Firmware Downloading feature (patent pending) that allows customers to match different firmware loads to multiple Media Gateway/Media Player hardware products in a single configuration file. Firmware downloads are not applied until all lines are on-hook. See Using Enhanced Firmware Loading. Secure firmware downloading, conforming to DOCSIS 1.1 and newer specifications. Ability to accept firmware download requests while a call is in progress, applying the downloaded firmware only after all lines have gone idle for 30 seconds. Supports DHCP option 122 or option 177 provisioning of MTA IP addresses. Support for the PacketCable Service Provider root certificate, the PacketCable Service Provider Test root certificate, and the ability to download other Service Provider root certificates. Configurable CallP feature to disable IPsec on CMS redirection. Retains the following settings (made using SNMP) over restarts: loop current, ringing waveform, phase reversed modem tone. Management and Troubleshooting Functionality The firmware provides the following management and troubleshooting functionality:
PacketCable 1.5-compatible alarm and log interfaces. Web-based status monitoring and troubleshooting interface. Maintain loop idle voltage management output from the Telephony Modem when the telephony service connection is interrupted for short time durations (see Setting Loop Voltage Management). Supports Telnet and encrypted SSH access to a troubleshooting command line interface
(CLI). Support for automatically timing out Telnet or SSH sessions after a certain amount of idle time. Automatic optional disabling of access to Telnet or SSH sessions after exiting the session. Optional persistent logging capability after exiting a Telnet or SSH session. PacketACE support for ARRIS Enhanced Firmware Downloading functionality TLVs. ARRIS PacketACE is a standalone software application to be used on a PC. The application is available through the ARRIS software download site. Simple DHCP server for improved debugging. Supports Voice Quality Metric reporting. Provides DHCP message trace logs. Support for loop diagnostics (see Running Loop Diagnostics). Support for periodic ToD resynchronization (see ToD Resynchronization). Data Functionality The firmware supports the following general data transport functionality:
CM support for IGMPv1 and v2. Revision 1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. Media Gateway/Media Player 3.0.5 Provisioning and Installation Guide 14 Chapter 1: Overview Subscriber Interfaces The firmware supports the following subscriber interfaces:
Support for LED status indicators PacketCable-compatible interfaces to data and telephony ports A web-based status monitoring interface
(Media Gateway only) A web-based router configuration interface Management Interfaces The firmware supports the following management interfaces:
A web-based advanced monitoring and troubleshooting interface A Command-Line Interface (CLI) accessible by Telnet or SSH SNMP (v1/v2c/v3) access for status monitoring, troubleshooting, and configuration Standards Compliance This chapter outlines DOCSIS and PacketCable compliance for this release, and describes ARRIS-proprietary extensions to the standards. Whole Home Solution Telephony Modems running the firmware are designed to the following standards:
DOCSIS 3.0 PacketCable 1.5, including:
Provisioning methods SECURE, BASIC.1, BASIC.2, HYBRID.1, HYBRID.2 Event reporting, including PacketCable 1.5 MIBs DOCSIS Specifications All DOCSIS specifications are available at the DOCSIS web site
(http://www.cablemodem.com/specifications/). DOCSIS 3.0 Radio Frequency Interface Specification, SP-RFIv2.0-I11-060206 DOCSIS 3.0 Operations Support System Interface Specification, CM-SP-OSSIv3.0-I08-
090121 DOCSIS 1.1 Baseline Privacy Plus Interface Specification, SP-BPI+-I12-050812 DOCSIS 1.1 Cable Modem to Customer Premise Equipment Interface Specification, SP-
CMCIv3-I01-080320 eDOCSIS Specification, CM-SP-eDOCSIS-I13-070803 Revision 1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. Media Gateway/Media Player 3.0.5 Provisioning and Installation Guide 15 PacketCable Specifications Chapter 1: Overview The firmware supports PacketCable 1.5 and Euro-PacketCable 1.5 specifications, and ECNs applicable to ECW39 certification. The following list shows PacketCable 1.5 specifications that apply to Media Gateway/Media Player firmware. All PacketCable specifications are available at the PacketCable web site (http://www.packetcable.com/specifications/). PacketCable Audio/Video Codecs Specification, PKT-SP-CODEC1.5-I02-070412 PacketCable Dynamic Quality-of-Service Specification, PKT-SP-DQOS1.5-I03-070412 PacketCable Network-Based Call Signaling Protocol Specification, PKT-SP-EC-MGCP-I11-
050812 PacketCable MIBs Framework Specification, PKT-SP-MIBS1.5-I02-070412 PacketCable MTA MIB Specification, PKT-SP-MIB-MTA1.5-I01-050128 PacketCable Signaling MIB Specification, PKT-SP-MIB-SIG1.5-I01-050128 PacketCable MTA Device Provisioning Specification, PKT-SP-PROV1.5-I04-090624 PacketCable Security Specification, PKT-SP-SEC1.5I02-070412 ARRIS Media Gateway/Media Player Video Architecture and Data Flow The ARRIS Whole Home Solution includes the following ARRIS components:
Media devices Media Gateway MG5225 and DCX3635, Media Player MP2000/2050/2150 and IP815, and MS4000 Media Streamer ARRIS Headend Server (AHS) ARRIS Services Portal The following diagram shows the general architecture. ARRIS Headend Server (AHS) The ARRIS Headend Server is installed in the MSO headend. The AHS performs several functions:
Revision 1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. Media Gateway/Media Player 3.0.5 Provisioning and Installation Guide 16 Chapter 1: Overview AHS Data Caching and Proxy: The AHS provides access to Media Gateway-specific data and software images, such as EPG, VOD metadata, VOD Billing, and software updates. The Media Gateway uses the AHS proxy for all HTTP traffic. HTTPS traffic can use either the AHS proxy, or be routed to the portal bypassing the proxy. The use of caching reduces the Internet bandwidth required to support the service. Security: The AHS Provides security through an integrated Linux firewall, which is automatically enabled and enforces security policies to restrict access to the server. The MSO may also place a firewall between the Internet and the AHS to add additional security. Video On Demand (VOD) Services: For headends with VOD, the AHS is also the VOD integration point. The AHS extracts metadata information from a variety of currently supported VOD systems. This metadata is parsed locally on the AHS and made available via HTTP so that it can be downloaded by the Media Gateway. Pay-Per-View(PPV) Services: For Cisco-based headends with ARRIS ConvergeMedia Manager, the AHS is the PPV integration point. The AHS houses a proxy service that communicates with the ConvergeMedia Manager to coordinate PPV purchases. Motorola-
based headends do not use the AHS for PPV services. ARRIS Services Portal The ARRIS Services Portal has many functions that are integral to the ARRIS Media Gateway/Media Player. The most common functions of the portal are:
Collecting and processing program guide data from national providers, and formatting it for the Media Gateway and Media Players. Providing subscriber-specific service entitlements to the Media Gateway and Media Players for download. Providing the Sling Finder ID to Mobile Apps, Stream Station settings, and entitlements and the transcoder firmware target for the MS4000 Media Streamer. Providing new software updates to the Media Gateway and Media Players. Collecting system health, diagnostic, and usage information from the Media Gateway and Media Players through a combination of SNMP and automatic log uploads by the Media Gateway. Storing data about each Media Gateway and Media Player in a central database, including device tracking, subscriber accounts, and service entitlements. MS4000 Media Streamer Support The ARRIS Services Portal provides the following:
A "transcoders" Remote CC operation. This MG Remote CC request is to obtain the Sling Finder ID of the MS4000 connected to the MG. Stream Station Service. This allows MSOs to define station streamability. Revision 1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. Media Gateway/Media Player 3.0.5 Provisioning and Installation Guide 17 Chapter 1: Overview Data Flow The ARRIS Services Portal processes data originating from various feed partners and external data sources and the AHS caches it at the headend after the first Media Gateway requests the data. The AHS supplies the cached data to subsequent Media Gateways in that market. The ARRIS Media Gateway/Media Player is designed to minimize network impact on headend resources. The Media Gateways should be provisioned with a minimum downstream DOCSIS speed of 384 Kbps, and upstream at 128Kbps. The majority of data transactions, such as EPG download, Context settings, Software Update, and Resource Download, occur between the hours of 1:00 a.m. and 6:00 a.m. (local time). The number of Media Gateways the AHS can support depends on the speed at which the AHS is connected to the MSO Network
(1000/100Mbps). System Management Tools The ARRIS Services Portal hosts a variety of system tools for installation and remote management and diagnostics:
MSO Administration Tool creates users and roles for ARRIS tools CSR Tool accesses event logs, account settings, and device system variables. See Troubleshooting with the CSR Tool for additional information on the CSR Tool. PPV Tool sets PPV pricing and timing. Service Messages Tool creates and schedules service messages. Stream Station Tool identifies which guide data provider stations are streamable and where they can be streamed (in home, out of home, out of country). VOD Tool manages VOD, including both assigning and publishing internal VOD genres to ARRIS mapped VOD genres. The Installer Tool is a client-hosted tool that communicates with the ARRIS Services Portal to access device diagnostics and configure headend and channel map parameters. ARRIS uses the Software Release Targets Tool to deploy software versions to a warehouse, market, or device. Service Diagnostics The ARRIS Services Portal maintains device usage and diagnostic data. Usage data are aggregated by market or headend, as the MSO chooses. DAC/DNCS Control Messaging ARRIS supports two modes of DAC/DNCS control messaging - out of band (OOB) for Motorola only and DOCSIS Set-top Gateway (DSG). The primary difference between these modes of communication is that DSG uses DOCSIS multicast with PIM enabled on the CMTS while the out of band (OOB) method uses the standard legacy method to reach the media gateway. DAC/DNCS control messaging provides the Media Gateway with:
Virtual channel table information (channel map) Revision 1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. Media Gateway/Media Player 3.0.5 Provisioning and Installation Guide 18 Chapter 1: Overview Conditional Access (CA) Video service entitlements Emergency alert system (EAS) alerts Pay-per-view poll requests Initializations Authentication Switched digital video (SDV) information The Media Gateway uses the DOCSIS path to interact with the AHS and the ARRIS Portal to obtain:
TV electronic program information (EPG) Software updates Account information updates VOD metadata Log file uploads SNMP device-level diagnostics The Media Gateway sends HTTP requests directly to the AHS, where the AHS caches the requests. If the Media Gateway requests data not in the AHS pull-through cache, the AHS then forwards the request to the portal. Events are staggered and scheduled to occur daily in the early-morning hours when traditional cable modem traffic is at its lowest. The Media Player portal interactions include a nightly check-in and log dump. For IP address assignments, software loading, and other configuration data, the Media Gateway uses the standard DOCSIS communications channel. ARRIS DSG Upon bootup, the Media Gateway transactions differ depending on whether they are on a Motorola or Cisco headend. Motorola Headends A new Media Gateway finds an OOB frequency from a well-known scan list of OOB frequencies supported by the CableCARD. Upon receiving a hit from the DAC (ARRIS only), that configures the card as MediaCipher CableCard MCard DOCSIS and the Media Gateway may enter the DSG or IPDL mode. Once the mode is selected, the Media Gateway joins the appropriate DSG or IPDL MCAs and the appropriate controls are forwarded to the CableCARD. Cisco Headends Each time a Media Gateway boots, it finds the OOB signal using a brute force scan to determine the DCM (Downstream Channel Mode) setting. If the DCM is either Mixed DAVIC/DOCSIS or DOCSIS, the Media Gateway switches to DSG mode. The DOCSIS modem then finds an appropriate DOCSIS downstream that supports DSG and forwards headend control messages to the CableCARD. Revision 1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. Media Gateway/Media Player 3.0.5 Provisioning and Installation Guide 19 Chapter 1: Overview Guide Data ARRIS generates program guide databases which are downloaded from the ARRIS Services Portal to the Media Gateways. The guide data includes the following information for a list of stations:
The description of a particular program The description of a station as well as information specific to the channel lineup Information about the scheduled broadcast of a program such as the database key, station, and start and end times Information about cast and production team members for a program Genre information for a program Software Updates DOCSIS software download is supported through the standard DOCSIS load servers for the Media Gateway ECM/EMTA. The eSTB software for the Media Gateway and the Media Player are loaded from the Portal through the AHS. New versions of software are stored at the ARRIS Services Portal and once reviewed, tested, and accepted by the customer, can be distributed to the Media Gateways and Media Players using the Software Targeting Tool at the ARRIS Services Portal. ARRIS Services Portal Software Release targeting options are:
Target an individual or group of Media Gateways and Media Players Target an entire market of Media Gateways and Media Players Target a warehouse AHS where Media Gateways and Media Players are staged Account Settings The following account information is downloaded from the ARRIS Services Portal to the Media Gateway and the Media Players:
Account status Provisioned device ID Rate codes Headend and channel map Privacy settings VOD The AHS extracts guide information from the VOD system and converts it to a generic VOD database. Once the data is ready for download, the Media Gateway requests the data from the AHS where it is cached for use by the Media Gateway. Revision 1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. Media Gateway/Media Player 3.0.5 Provisioning and Installation Guide 20 Chapter 1: Overview Log Files Each Media Gateway keeps a copy of the daily logs on its hard drive. Each night during the scheduled check, the current log set is uploaded and sent to the portal using an HTTPS POST operation, where they are stored in the database. All log data is usually smaller than 100K bytes. Use the CSR tool to access the logs or request logs from the ARRIS NOC. PPV For headends with the ARRIS ConvergeMedia Manager and a DNCS, the AHS proxies requests from the Media Gateways to the CMM for PPV events. When a subscriber is considering a Pay-Per-View show, the Electronic Program Guide displays a menu of options for each show that includes whether or not the show can be recorded. Digital Music Functionality The firmware supports the following local and premium digital music channels:
Local Music Channels Local music channels refer to music channels that are often included in an MSO broadcast offering. These may be rebroadcast local radio stations or genre-based stations such as Hits of the 60s and 70s. Premium Music Services The Premium music channels are DMX, Music Choice, and Galaxie Music. The content has a proprietary format. Revision 1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. Media Gateway/Media Player 3.0.5 Provisioning and Installation Guide 21 Chapter 2 Video Pre-Provisioning (Warehousing) Note: Local practices may override these general pre-provisioning procedures. This chapter describes the network architecture and process flows necessary to pre-provision the Media Gateway and Media Player for future deployment. This process is also known as warehousing. Pre-provisioning may be used to:
Clear the hard drive and flash memory of returned devices to ensure that recorded content and customer-specific settings have been deleted. Fully test the hardware of new returned units (video, audio, tuning encrypted and non-encrypted channels, etc.). Load the most recent version of firmware. Pre-provisioning helps to avoid potential hardware or firmware issues that could lengthen installation time or require a second truck roll to correct problems. Revision 1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. Media Gateway/Media Player 3.0.5 Provisioning and Installation Guide 23 General Configuration The network configuration necessary to support the warehousing processes for both Media Gateways and Media Players is shown in the following diagram. The major components of MSO infrastructure include:
The billing system Headend control (Cisco DAC or Motorola DNCS) CMTS CNR or BACC infrastructure Access to the ARRIS Services Portal and headend caching server are required if the Portal is used for firmware download. Firmware Update Method The warehousing process supports the Portal method for updating firmware onARRIS Media Gateway/Media Player devices: For Portal-based updates, the devices need Internet access to the Portal. Media Gateway Warehousing Process Media Gateway warehousing takes place in two stages, Cable Modem and Video warehousing. Warehousing Process Overview The warehousing process covers devices received in any of the following ways:
A newly manufactured device received at the MSO warehouse direct from the manufacturer or RMA center. A device removed from a subscribers home and delivered to the MSO warehouse by a technician. A subscriber returned the device to an MSO contact center, which was then delivered to the MSO warehouse. Regardless of the origin of the device, the warehousing process has two phases with a reboot in between. The phases are:
Phase 1 Verify the devices installed firmware version in both the primary and secondary partitions against the targeted firmware, and perform a firmware upgrade if necessary. Phase 1 ends with a required reboot. Phase 2 After the reboot, Phase 2 begins with erasure of all previous customer settings and recordings. If a firmware update is necessary, the firmware upgrade is performed on the primary partition. The pre-provisioning process is designed for multiple devices; a typical configuration is 5 racks with up to 20 devices each. Not including connecting and disconnecting, the entire process takes less than an hour. Preparing a New Media Gateway Device Follow these steps to prepare a new or repaired Media Gateway device for pre-provisioning. 1. Unpack and inspect received Media Gateways according to local practices. Contact the shipper if a received device appears to be damaged. 2. Scan or upload device information into the billing system, and DAC or DNCS, and assign warehouse status to the device. 3. Proceed to the Media Gateway pre-provisioning procedure. Preparing a Technician-returned Media Gateway Device Follow these steps to prepare a Media Gateway returned to the warehouse by a technician:
1. The technician should perform the following steps:
a. Remove the device from the previous subscribers account. b. Associate the device with the TECH buffer. c. Return the device to the warehouse. The following steps are performed at the warehouse:
1. Scan the bar code on the device and assign warehouse status to the device. 2. Connect the device to the HFC network and poll for any unbilled PPV events. 3. Disconnect the device and proceed to the Media Gateway pre-provisioning procedure. Preparing a Subscriber-returned Media Gateway Device Follow these steps to prepare a Media Gateway returned to a retail site by a subscriber. 1. The retail site should perform the following steps:
a. Remove the device from the previous subscribers account. b. Assign front counter status to the device. c. Return the device to the warehouse. The following preparation is performed at the warehouse. 2. Scan the bar code on the device and assign warehouse status to the device. 3. Connect the device to the HFC network and poll for any unbilled PPV events. 4. Disconnect the device and proceed to the Media Gateway pre-provisioning procedure. Media Gateway Warehousing Requirements ARRIS AHS (ARRIS Headend Server) ARRIS Portal warehouse configuration and software targets defined USB drives CableCARDS. Cisco DNCS plant: CableCARDs will need to be installed within this process ARRIS DAC plant: CableCARDs will already be installed Billing System access Cable Modem Provisioning System (CableModem requires at least a 10mb connection speed) Media Gateway Cable Modem Warehousing Cable Modem Warehousing is the first stage of the Warehousing process. Perform the following steps to complete Cable Modem Warehousing for Media Gateways:
1. Enter or scan the Gateway, CableCARD and Cable Modem into billing system and cable modem provisioning system. Depending upon the MSOs billing system, the Gateway, CableCARD, and Cable Modem can be entered as individual or single inventory records. MSOs should contact their billing vendor for specifics about creating an inventory record for a two-way advance DSG CableCARD device with an internal Cable Modem. 2. Stage Cisco DNCS CableCARDs (only Cisco CableCARDs need to be staged at this point) a. From the billing system, send the pair command to the DNCS. b. If pairing is not supported from the billing system enter Gateway Host ID and CableCARD Mac Address into the DNCS. 3. Insert the paired CableCARD into the Gateway. 4. Set up a USB flash drive for Warehousing. a. Add a file called "trigger_warehouse" with no extension to the root directory of the drive. The file needs to contain two lines as follows:
CONFIG_CONTEXT=context string *
CONFIG_WAIT_FOR_CM_UPDATE=1
*Replace context string with the context string value defined within the ARRIS portal MSO Infrastructure tool for the warehouse defined. Contact your ARRIS Deployment Engineer for the correct context string. 5. Upgrade the Cable Modem. a. Verify the CM config. file has been updated to include all necessary settings for proper functionality. Refer to the ARRIS Whole Home Solution Firmware release notes for specific cable modem upgrade considerations. Warehousing the Gateway requires provisioning of bcm0 (public interface) and a minimum download speed of 10Mbps. b. Scan the Gateway cable modem into the billing system or cable modem provisioning system. c. After the cable modem provisioning has been verified, plug in the USB drive, connect coaxial cable, and then connect power to the Gateway. Figure 1:
During the boot process, the Gateways cable modem first locks onto the downstream and then the upstream, registers with the CMTS, downloads the CM configuration file, and starts the cable modem firmware upgrade. All of the MG5225 cable modem LEDs light up and become solid (not blinking) when the cable modem becomes online. The red Record light then begins to flash, indicating that the warehousing process has started. The DCX3635 does not have cable modem LEDs but the yellow High Speed Data light becoming solid indicates that the cable modem is online. The red Record light then begins to flash, indicating that the warehousing process has started. During the cable modem firmware upgrade on the MG5225, both the downstream and upstream LEDs begin to slowly flash on and off in unison. The DCX3635 does not have any cable modem LEDs so no LED pattern showing cable modem firmware download status displays. When the cable modem download is complete, the Gateway reboots and then applies and starts the video side of the warehousing process automatically. Media Gateway Video Warehousing When the Cable Modem firmware upgrade completes, the video side of the Media Gateway starts automatically. This section describes the video warehousing process. After the Cable Modem Firmware upgrade is complete, the red Record light continues to illuminate showing the Gateway is performing the warehousing process. The lack of any blink pattern should also be treated and a (Error Condition) The following is an illustration of the LED patterns and their meanings. Phase Process not started LED sequence Startup and normal processing Error condition Process complete In the case of an error condition, the Media Gateway retries until the error condition is corrected or the device is re-booted. The Gateway contacts the ARRIS Portal, downloads warehouse context settings that will redirect the Gateway to the AHS (ARRIS Headend Server), and then downloads the warehouse target software version. When this process completes, all previous customer settings and DVR recordings are deleted, the Gateway reboots and downloads a second copy of the warehouse software targeted version. When the RED record light changes to the fast blink pattern, the upgrade is complete. If you are using a Cisco CableCARD, Media Gateway Warehousing is complete. If you are using an ARRIS DAC Cable CARD, perform the following steps to stage the CableCARD. 1. Scan or enter the CableCARD serial number into the billing system emulator or DAC and send an onplant Init. The CableCARD takes the init and begins to download firmware. The download typically takes 10 minutes to complete, depending on network bandwidth. 2. Send the CableCARD a Refresh then a validate from the DAC. This step switches the CableCARD from out of band mode to Advanced DSG mode. Media Player Warehousing Process Use this procedure to pre-provision a Media Player. Note: Media Player pre-provisioning is optional. Process Overview The warehousing process covers devices received in any of the following ways:
A newly manufactured device received at the MSO warehouse direct from the manufacturer or RMA center. A device removed from a subscribers home and delivered to the MSO warehouse by a technician. A subscriber returned the device to an MSO contact center, which was then delivered to the MSO warehouse. Regardless of the origin of the device, the warehousing process has two phases with a reboot in between. The phases are:
Phase 1 Verify the devices installed firmware version in both the primary and secondary partitions against the targeted firmware, and perform a firmware upgrade if necessary. Phase 1 ends with a required reboot. Phase 2 After the reboot, Phase 2 begins with erasure of all previous customer settings. If a firmware update is necessary, the firmware upgrade is performed on the primary partition. The pre-provisioning process is designed for multiple devices; a typical configuration is 5 racks with up to 20 devices each. Not including connecting and disconnecting, the entire process takes up to 30 minutes. Preparing a New Device Follow these steps to prepare a new or repaired Media Player device for pre-provisioning. 1. Unpack and inspect received Media Players according to local practices. Contact the shipper if a received device appears to be damaged. 2. Scan or upload device information into inventory. 3. Proceed to Pre-provisioning Procedure. Preparing a Technician-returned Device Follow these steps to prepare a Media Player returned to the warehouse by a technician. 1. The technician should perform the following steps:
a. Remove the device from the previous subscribers account. b. Associate the device with the TECH buffer. c. Return the device to the warehouse. The following preparation is performed at the warehouse. 2. Scan the bar code on the device and assign warehouse status to the device. 3. Proceed to Pre-provisioning Procedure. Preparing a Subscriber-returned Device Follow these steps to prepare a Media Player returned to a retail site by a subscriber. 1. The retail site should perform the following steps:
a. Remove the device from the previous subscribers account. b. Assign front counter status to the device. c. Return the device to the warehouse. The following preparation is performed at the warehouse. 2. Scan the bar code on the device and assign warehouse status to the device. 3. Proceed to Pre-provisioning Procedure. Media Player Warehousing Requirements The following is required for pre-provisioning the Media Player:
A warehouse trigger USB flash drive plugged into an open USB slot to trigger the warehousing process. See the following sections for details. Ethernet connectivity to the ARRIS Portal and access to the ARRIS AHS ARRIS Media Player ARRIS Portal warehouse Context Settings and software Target USB Flash Drive Setup To set up a USB flash drive for warehousing add a file called "trigger_warehouse" with no extension to the root directory of the drive. The file needs to contain two lines as follows:
CONFIG_CONTEXT=context string *
CONFIG_WAIT_FOR_CM_UPDATE=1
*Replace context string with the context string value defined within the ARRIS portal MSO Infrastructure tool for the warehouse defined. Contact your ARRIS Deployment Engineer for the correct context string. Note:
If using a USB flash drive, a flash drive (prepared per the instructions) is required for each Media Player in the warehousing rack. Media Player Warehousing Use the following process to warehouse all ARRIS Media Players. 1. Place Media Player in the warehouse staging area 2. Connect Ethernet and power into the back of the Media Player 3. Insert the USB Drive into the USB port. MP2000 has a USB port on the front and back and the MP2050, MP2150, and IP815 have one on the rear only. Any USB port can be used for loading the trigger file. 4. The Media Player contacts the ARRIS Portal, downloads the warehouse context settings that redirect the Media Player to the AHS (ARRIS Headend Server), and downloads the warehouse target software version. This process also deletes any previous customer settings and then reboots and downloads a second copy of the warehouse target software version. 5. The MP2000 and MP2500 Media Players both have a front LED display that reads "End" when the process is complete. 6. The MP2050 and IP815 Media Players do not have an LED display and status of the warehousing process is displayed using lights on the front panel. The following is an illustration of the LED patterns and their meanings. Phase Process not started LED sequence Startup and normal processing Error condition Process complete MS4000 Media Streamer Warehousing Process The MS4000 Media Streamer allows a mobile client to playback video transcoded from the Media Gateway. It is an optional configuration which requires that the household account is provisioned with the transcoder rate code in order to use the feature. Use the following procedure to pre-provision and MS4000 Media Streamer. Note: MS4000 Media Streamer pre-provisioning is optional. Preparing a New Device Follow these steps to prepare a new or repaired MS4000 Media Streamer device for pre-provisioning:
1. Unpack and inspect received MS4000 Media Streamer according to local practices. Contact the shipper if a received device appears to be damaged. 2. Scan or upload device information into inventory. 3. Proceed to Pre-provisioning Procedure Preparing a Technician-returned Device Follow these steps to prepare an MS4000 Media Streamer returned to the warehouse by a technician:
1. The technician should perform the following steps:
a. Remove the device from the previous subscribers account. b. Associate the device with the TECH buffer. c. Return the device to the warehouse. 2. Scan the bar code on the device and assign warehouse status to the device. 3. Proceed to Pre-Provisioning Procedure. Preparing a Subscriber-returned Device Follow these steps to prepare an MS4000 Media Streamer returned to a retail site by a subscriber:
1. The retail site should perform the following steps:
a. Remove the device from the subscribers account. b. Assign front counter status to the device. c. Return the device to the warehouse. 2. At the warehouse, scan the bar code on the device and assign warehouse status to the device. 3. Proceed to Pre-provisioning Procedure. MS4000 Media Streamer Pre-provisioning Procedure No special process is required to warehouse (pre-provision) this device. This device has a factory reset button in the back, but it is not necessary to reset the device during warehousing. The software version is targeted using configuration from the ARRIS Services Portal. When the MS4000 Media Streamer is plugged into the Ethernet port of the Media Gateway, it will automatically upgrade to the targeted software version after update account is executed and the Media Gateway is rebooted as part of the installation process. Chapter 3 Installing Whole Home Solution Devices ARRIS Media Gateways include both "headless" (MG5xxx) and "headed" (DCX3635) gateways. Headless gateways require at least one media player in order to play video while headed gateways can connect directly to TVs without requiring a media player. MG5xxx Installation An installation of The ARRIS MG5xxx consists of:
One Media Gateway One or more Media Players One MS4000 Media Streamer (optional) The Media Gateway should be placed off the first splitter at the cable entrance to the house. An additional splitter may need to be added for the remainder of the cable network. Revision 1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. Media Gateway/Media Player 3.0.5 Provisioning and Installation Guide 39 DCX3635 Installation An installation of the ARRIS DCX3635 consists of:
One DCX3635 Media Gateway One or more Media Players (only for multi-room installations) One MS4000 Media Streamer (optional) While the The MG5xxx was typically installed at or near the home demarcation point, the DCX3635 will be installed near a television display. Consider the goal of optimizing DOCSIS signal quality and the MoCA network controller when deciding where to install the DCX3635. Place the DCX3635 in the home in order to provide the best Wi-Fi footprint. The coaxial outlet that the it connects to should be a home run from the splitters at the demarcation point using the lowest loss position on the splitter network. DCX3635 Installation Tips If installing a DCX3635 as a standalone device in the home, you should still install a MoCA filter at the home demarcation point to allow later self-install service upgrades. The DCX3635 supports self-installation when MoCA is disabled. If connecting other devices over Wi-Fi, carefully select the installation location relative to the other devices in order to maximize signal coverage. Note that the 5 GHz WiFi channel is used to connect IP815s to the DCX3635 for streaming TV/video. High speed data usage of the 5GHz band may cause interference with WiFi streaming video. A maximum of two IP815s are recommended when connecting to the DCX3635 over WiFi. Connecting MP2xxx or IP815 Media Players is supported over MoCA. Tandem modem configuration requires an external router. The DCX3635 does not support telephony. Installation Overview The installation process includes the following steps:
1. Call in to add devices to billing and provisioning tools. Verify the Media Gateway is provisioned. 2. Install a reflective MoCA filter at the house entrance. Note: Some MSOs will force MoCA as the only option for communications between Media Players and the Media Gateway. This is accomplished by a context setting called MocaOnly. If this setting is not present, the install or subscriber is free to choose either MoCA or Ethernet or a mix of the two. 3. Install the Media Gateway in the desired location. Verify DOCSIS registration and connectivity. 4. Connect telephones if included in order. Verify functionality (dial tone, make and receive calls). 5. Configure and test wireless and Ethernet connectivity, according to local practices. 6. Install Media Players in desired locations. 7. Verify functionality of all components. An installation dashboard is built into each Media Player, and can be used to manually configure channel maps and headend information if needed. This procedure describes the use of the installation dashboard for initial setup and diagnostics. About the Installation Dashboard The installation dashboard is an application on the Media Player that provides the status of items critical to the installation and access to the Diagnostics application. During installation, if the channel map was not set through the MSOs billing system, the Installation Dashboard automatically launches when attached Media Players start up. (Make sure the Media Gateway is provisioned .) If the installer wants to access Installation Dashboard to check the status of the installed devices, it can be manually accessed from any Media Player. If the Media Player does not automatically start the Installation Dashboard, start it manually as follows:
1. Using the remote, open the Menu, navigate to the Settings category, and scroll to the Channel List card. 2. With the Channel List card in center focus, press the following buttons within three seconds: back, next, back, next. 3. Proceed to Setting the Headend and Channel Map. Installation Dashboard Options If a headend location and channel map have not been set on the customer account, the Installation Dashboard menu includes the following options:
Location: Selects a Headend. Channel Map: After selecting a Headend, displays the Channel Map options. Confirm Changes: Saves changes made to the Location and Channel Map options. After saving the settings, the Media Player sends the settings to the Portal. If successful, the Media Player is notified. The Media Player then notifies the Media Gateway which does the following:
1. Downloads the latest context settings to pick up the new Location (Headend) and Channel Map. 2. Begins EPG and VOD downloads. 3. Notifies all Media Players on the network that installation is complete. The Media Player used by the Installer displays confirmation that the installation is complete and that EPG/VOD downloads are running. All other Media Players download the latest context settings and close their Installer Tools. Finishing Video Installation At this point, the Media Player and Portal automatically complete the installation. Verify the following actions and use the Diagnostics Tool if necessary to correct any problems. Note:
Be sure to tune all Media Players to high bit rate channels to confirm that the installation is successful. Installing the MS4000 Media Streamer If an MS4000 Media Streamer is required for the installation, connect it to an Ethernet port of the Media Gateway after the Media Gateway and Media Player(s) are successfully installed. Installation Overview The main requirement for installation of this device is establishing Internet connectivity so that it can communicate with the Sling Portal to determine the software version to use. The MS4000 Media Streamer does NOT need factory-resetting even if it was provisioned to a previous account and re-
deployed to a different customer. The MS4000 Media Streamer can be installed in either of these two states:
Factory defaultout of the box from the manufacturer or factory reset. Previously ownedin working condition, returned to home office from previous user. In either state, once the Media Gateway has Internet connectivity, the MS4000 Media Streamer attempts to contact the Sling Portal to download the necessary software. A series of blinking LED patterns display representing the various sequences that the MS4000 Media Streamer is going through. When the LED light sequences have completed, the power and network LEDs are both in a constant ON state indicating that the MS4000 Media Streamer has linked with the Media Gateway and has Internet connectivity. Verifying MS4000 Media Streamer Status MS4000 Media Streamer status information is available on the Diagnostics page in the Installer Tool. The Media Streamer card displays the following information to verify a successful installation:
Status should show Online IP Address/Port Port Forward Configuration Software Version Software Target Hardware Version Finder ID Stream IDs LED Sequences Factory-default State If the MS4000 Media Streamer is in a factory-default state, it may need to download the latest software based on the hardware version and target specified by the Sling Portal. Below are the LED sequences that display when firmware updated is needed. LED Sequences - Factory-default State Sequence Network LED Streaming LED Scenarios 1 BLINK_500ms BLINK_500ms 2 BLINK_5000ms OFF If LEDs are blinking alternately -
CBFU firmware download is in progress
--------------------
If LEDs are blinking together -
CBFU firmware installation is in progress MS4000 Media Streamer linking with MG is in progress. User Action Wait for download to complete, do not reset or power cycle. There may be a long wait after this before the next sequence happens. If LED remains in this state for > 30 seconds, the MS4000 Media Streamer may not have obtained a WAN port. Use the MPs diagnostics to verify that the MS4000 Media Streamers WAN port. Rebooting the MG and MS4000 Media Streamer may help. BLINK_2000ms OFF Link with MG is established. MS4000 Media Streamer is waiting for internet connectivity while boot up. If LED remains in this state for > 30 seconds, check internet connectivity through MG ON OFF MS4000 Media Streamer is in Idle state with established MG Link and internet connectivity Factory-reset completed. It may need to repeat these sequences a second time before its completely finished. 3 4 ARRIS Contacts Technical Services Chapter 4 For technical support on ARRIS products you can contact us by phone or on the web. By Telephone On the Web The Technical Assistance Center can be reached at:
1-888-944-HELP (4357) The Ask ARRIS web site gives you web access to service and support tools. You will need to register using your support contract ID and email address. Ask ARRIS is located at:
http://www.arris.com/support There you will be able to access:
Support Contact Information for all products Knowledge Base Information (also known as Solutions) User Documentation Current open support cases Ability to create a new support case (for technical support or repair and return) Training Webcast By Email Email addresses for ARRIS products will be provided with your account at Ask ARRIS. Technical Training For more information about our Global Knowledge Services Department and the programs we offer, e-mail us at:
training@arris.com Revision 1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. Media Gateway/Media Player 3.0.5 Provisioning and Installation Guide 45 Corporate Headquarters ARRIS Suwanee Georgia 30024 USA T: 1-678-473-2000 F: 1-678-473-8470 www.arris.com
1 | User Manual Statements | Users Manual | 203.37 KiB | October 22 2015 |
IMPORTANT SAFETY INSTRUCTIONS Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturers instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. Do not defeat the safety purpose of the polarized or grounding type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. Only use attachments/accessories specified by the manufacturer. Unplug this apparatus during lightning storms or when unused for long periods of time. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. IMPORTANT SAFETY CONSIDERATIONS FOR ALL SET-TOPS The mains plug is the main disconnect device. It shall remain readily accessible and operable. The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus. WARNING: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. WARNING: Batteries shall not be exposed to excessive heat such as sunshine, fire or the like. See label on bottom of unit for additional markings. During Transportation to the Subscriber Home During Installation Transport the cable terminal in its shipping box or an equally padded container. Do not expose the terminal to rain or moisture. Do not place the terminal in an enclosed area where the cooling vents are blocked or impede the flow of air through the ventilation openings. Install the terminal so that its position does not interfere with its proper ventilation. For example, do not place the terminal on a bed, sofa, rug, or similar surface that could block the ventilation openings. Install the terminal so that there is a minimum of two inches of space between surrounding surfaces and the top, left, and right sides of the terminal to ensure proper ventilation. Install the terminal away from heat sources such as radiators, heat registers and stoves. Installation of the terminal near consumer electronics devices, such as stereo receiver/amplifiers and televisions, is permitted as long as the air surrounding the terminal does not exceed 40 C (104 F). Place the terminal on a flat surface not prone to vibration or impact. Do not place the terminal on top of another electronic device. Do not install the terminal in an area where condensation occurs. To prevent the temporary loss of guide data and cause a temporarily non-
responding terminal, do not plug the AC power cord into a switched power outlet. ADDITIONAL SAFETY CONSIDERATIONS FOR DVR MODELS To avoid shock and vibration damage to the internal hard drive, do not move the terminal while it is plugged in. To allow the hard drive to spin down and park its heads, wait at least 10 seconds after disconnecting power before moving the terminal. Install the terminal so that there is a minimum of 3 inches of space between surrounding surfaces and the back of the terminal to ensure proper ventilation. FCC Certification This product contains a radio transmitter and accordingly has been certified as compliant with 47 CFR Part 15 of the FCC Rules for intentional radiators. Products that contain a radio transmitter are labeled with FCC ID and the FCC logo. CAUTION: Exposure to Radio Frequency Radiation. To comply with the FCC RF exposure compliance requirements, the separation distance between the antenna and any persons body (including hands, wrists, feet and ankles) must be at least 20 cm (8 inches). FCC COMPLIANCE This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and set-top. Connect the equipment into an outlet on a circuit different from that to which the set-top is connected. Consult the dealer or an experienced radio/TV technician for help. Caution: Changes or modifications not expressly approved by ARRIS for compliance could void the users authority to operate the equipment. FCC DECLARATION OF CONFORMITY ARRIS Enterprises, Inc., 3871 Lakefield Drive, Suwanee, GA 30024, 1-866-36-ARRIS, declares that this Class B digital device complies with 47 CFR Parts 2 and 15 of the FCC rules. INDUSTRY CANADA (IC) This Class B digital device complies with Canadian ICES-003. Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada. SPECIAL SYMBOLS THAT MIGHT APPEAR ON THE EQUIPMENT The exclamation point, within an equilateral triangle, is intended to alert the user to the presence of important installation, servicing, and operating instructions in the documents accompanying the equipment. This symbol indicates that dangerous voltage levels are present within the equipment. These voltages are not insulated and may be of sufficient strength to cause serious bodily injury when touched. The symbol may also appear on schematics. CARING FOR THE ENVIRONMENT BY RECYCLING When you see this symbol on an ARRIS product, do not dispose of the product with residential or commercial waste. Recycling your ARRIS Equipment Please do not dispose of this product with your residential or commercial waste. Some countries or regions, such as the European Union, have set up systems to collect and recycle electrical and electronic waste items. Contact your local authorities for information about practices established for your region. If collection systems are not available, call ARRIS Customer Service for assistance. WIRELESS LAN INFORMATION This device is a wireless network product that uses Direct Sequence Spread Spectrum
(DSSS) and Orthogonal Frequency-Division Multiple Access (OFDMA) radio technologies. The device is designed to be interoperable with any other wireless DSSS and OFDMA products that comply with:
The IEEE 802.11 Standard on Wireless LANs (Revision B, Revision G, Revision N, and Revision AC), as defined and approved by the Institute of Electrical Electronics Engineers The Wireless Fidelity (Wi-Fi) certification as defined by the Wireless Ethernet Compatibility Alliance (WECA). RESTRICTIONS ON THE USE OF WIRELESS DEVICES In some situations or environments, the use of wireless devices may be restricted by the proprietor of the building or responsible representatives of the organization. For example, using wireless equipment in any environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the applicable policy for the use of wireless equipment in a specific organization or environment, you are encouraged to ask for authorization to use the device prior to turning on the equipment. The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of the devices included with this product, or the substitution or attachment of connecting cables and equipment other than specified by the manufacturer. Correction of the interference caused by such unauthorized modification, substitution, or attachment is the responsibility of the user. The manufacturer and its authorized resellers or distributors are not liable for any damage or violation of government regulations that may arise from failing to comply with these guidelines. Note: The use of the 5150-5250 MHz frequency band is restricted to Indoor Use Only. SECURITY WARNING: This device allows you to create a wireless network. Wireless network connections may be accessible by unauthorized users. For more information on how to protect your network, see the set-top User Guide for instructions or visit the ARRIS website, www.arrisi.com. SOFTWARE LICENSE, SAFETY, AND REGULATORY INFORMATION ARRIS Enterprises, Inc., 3871 Lakefield Drive, Suwanee, GA 30024 IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (LICENSE) CAREFULLY BEFORE YOU USE ANY SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION (SOFTWARE) PROVIDED WITH THE ARRIS DIGITAL CABLE RECEIVER OR HOME THEATER SYSTEM (EACH SHALL BE REFERRED TO IN THIS LICENSE AS A RECEIVER). BY USING THE RECEIVER AND/OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND ARRIS. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS SOFTWARE. 1 IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO NOT USE THE SOFTWARE AND (II) RETURN THE RECEIVER AND THE SOFTWARE (COLLECTIVELY, PRODUCT), INCLUDING ALL COMPONENTS, DOCUMENTATION AND ANY OTHER MATERIALS PROVIDED WITH THE PRODUCT, TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER, AS THE CASE MAY BE, FOR A FULL REFUND. The Software includes associated media, any printed materials, and any on line or electronic documentation. Software provided by third parties may be subject to separate end user license agreements from the manufacturers of such Software. The Software is never sold. ARRIS licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. ARRIS and its third party licensors retain the ownership of the Software. You may:
USE the Software only in connection with the operation of the Product. TRANSFER the Software (including all component parts and printed materials) permanently to another person, but only if the person agrees to accept all of the terms of this License. If you transfer the Software, you must at the same time transfer the Product and all copies of the Software (if applicable) to the same person or destroy any copies not transferred. TERMINATE this License by destroying the original and all copies of the Software (if applicable) in whatever form. You may not:
(1) Loan, distribute, rent, lease, give, sublicense or otherwise transfer the Software, in whole or in part, to any other person, except as permitted under the TRANSFER paragraph above. (2) Copy or translate the User Guide included with the Software, other than for personal use. (3) Copy, alter, translate, decompile, disassemble or reverse engineer the Software, including but not limited to, modifying the Software to make it operate on non compatible hardware. (4) Remove, alter or cause not to be displayed, any copyright notices or startup message contained in the Software programs or documentation. (5) Export the Software or the Product components in violation of any United States export laws. The Product is not designed or intended for use in on line control of aircraft, air traffic, aircraft navigation or aircraft communications; or in design, construction, operation or maintenance of any nuclear facility. ARRIS AND ITS THIRD PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH USES. YOU REPRESENT AND WARRANT THAT YOU SHALL NOT USE THE PRODUCT FOR SUCH PURPOSES. Title to this Software, including the ownership of all copyrights, mask work rights, patents, trademarks and all other intellectual property rights subsisting in the foregoing, and all adaptations to and modifications of the foregoing shall at all times remain with ARRIS and its third party licensors. ARRIS retains all rights not expressly licensed under this License. The Software, including any images, graphics, photographs, animation, video, audio, music and text incorporated therein is owned by ARRIS or its third party licensors and is protected by United States copyright laws and international treaty provisions. Except as otherwise expressly provided in this License, the copying, reproduction, distribution or preparation of derivative works of the Software, any portion of the Product or the documentation is strictly prohibited by such laws and treaty provisions. Nothing in this License constitutes a waiver of the ARRIS rights under United States copyright law. INSTRUCCIONES DE SEGURIDAD IMPORTANTES Lea estas instrucciones. Guarde estas instrucciones. Considere todas las advertencias. Siga todas las instrucciones. No use este aparato cerca del agua. Limpie slo con un pao seco. No bloquee las aberturas de ventilacin. Instale siguiendo las instrucciones del fabricante. No instale cerca de fuentes de calor como radiadores, rejillas de aire caliente, cocinas u otros aparatos que produzcan calor (incluidos amplificadores). No impida el propsito de seguridad del enchufe polarizado o con conexin a tierra. Un enchufe polarizado tiene dos aspas, una ms ancha que la otra. Un enchufe de conexin a tierra tiene dos aspas y una tercera punta con conexin a tierra. El aspa ancha o la tercera punta estn diseadas para su seguridad. Si el enchufe incluido no se ajusta a la salida, pida al electricista el repuesto de la salida obsoleta. Proteja el cable de alimentacin para evitar pisarlo o que quede apretado, especialmente en los enchufes y tomas de corriente, y revise el punto de salida del aparato. Use exclusivamente conexiones/accesorios especificados por el fabricante. Desconecte el aparato durante tormentas elctricas o cuando no se use durante un tiempo prolongado. Todos los servicios de mantenimiento deben realizarlos personal calificado. El servicio de mantenimiento se requiere cuando el aparato tiene algn dao, por ejemplo cuando el cable de alimentacin o enchufe est daado, se ha derramado lquido o el aparato ha sido golpeado por otros objetos, cuando se ha expuesto a lluvia o humedad, no funciona normalmente o se ha cado. CONSIDERACIONES DE SEGURIDAD IMPORTANTES PARA TODOS LOS SISTEMAS El enchufe del suministro elctrico es el dispositivo de desconexin de la red. Debe ser de fcil acceso y estar en funcionamiento. El aparato no debe exponerse a goteos o salpicaduras y no deben colocarse objetos rellenos con lquidos, como floreros, sobre l. ADVERTENCIA: para reducir el riesgo de incendio o descarga elctrica, no exponga este aparato a la lluvia o la humedad. ADVERTENCIA: las bateras no deben exponerse a calor excesivo como luz solar, fuego o algo similar. Consulte la etiqueta de la parte inferior de la unidad para marcas adicionales. This License and your rights regarding any matter it addresses are governed by the laws of the State of Georgia, without reference to conflict of laws principles. THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License. ARRIS is not responsible for any third party software that is provided as a bundled application, or otherwise, with the Software or that is downloaded to, or otherwise installed on, the Product. U.S. GOVERNMENT RESTRICTED RIGHTS The Product and documentation is provided with RESTRICTED RIGHTS. The use, duplication or disclosure by the Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rights in Technical Data and Computer Software clause at 52.227 7013. The contractor/manufacturer is ARRIS Enterprises, Inc., 3871 Lakefield Drive, Suwanee, GA 30024. Open Source Software Information For instructions on how to obtain a copy of any source code being made publicly available by ARRIS related to software used in this ARRIS product you may send your request in writing to:
ARRIS Enterprises, Inc. Software Pedigree Operations 2450 Walsh Avenue Santa Clara, CA 95051 USA The ARRIS website opensource.arrisi.com also contains information regarding use of open source. ARRIS has created the opensource.arrisi.com to serve as a portal for interaction with the software community-at-large. This document contains additional information regarding licenses, acknowledgments and required copyright notices for open source packages used in this ARRIS product. 2014 ARRIS Enterprises, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from ARRIS Enterprises, Inc. (ARRIS). ARRIS reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of ARRIS to provide notification of such revision or change. ARRIS and the ARRIS logo are all trademarks of ARRIS Enterprises, Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and the names of their products. ARRIS disclaims proprietary interest in the marks and names of others. This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Rovi, and is intended for home and other limited viewing uses only unless otherwise authorized by Rovi. Reverse engineering or disassembly is prohibited. Durante el transporte a la casa del suscriptor Transporte el terminal de cables en su caja de envo o un contenedor acolchado. No exponga el terminal a la lluvia o a la humedad. Durante la instalacin No coloque el terminal en un rea cerrada donde se bloqueen los ductos de ventilacin o se impida el flujo de aire a travs de las aberturas de ventilacin. Instale el terminal de modo que su posicin no interfiera con su ventilacin adecuada. Por ejemplo, no coloque un terminal sobre una cama, sof, alfombra o superficie similar que podra bloquear las aberturas de ventilacin. Instale el terminal de modo que quede un mnimo de dos pulgadas de espacio entre las superficies circundantes y los costados superior, izquierdo y derecho del terminal para garantizar una ventilacin adecuada. Instale el terminal lejos de fuentes de calor como radiadores, rejillas de aire caliente y cocinas. La instalacin del terminal cerca de dispositivos electrnicos del consumidor, como receptores/amplificadores estreo y televisores, se permite siempre y cuando el aire que rodea al terminal no sobrepase los 40 C (104 F). Coloque el terminal sobre una superficie plana no propensa a vibracin ni impacto. No coloque el terminal sobre otro dispositivo electrnico. No instale el terminal en un rea donde ocurra condensacin. Para evitar la prdida temporal de datos gua y provocar que el terminal no responda temporalmente, no enchufe el cable de alimentacin de CA a un tomacorriente. CONSIDERACIONES DE SEGURIDAD ADICIONALES PARA MODELOS DVR Para evitar daos de golpes y vibraciones a la unidad de disco duro interna, no mueva el terminal mientras est enchufada. Para que la unidad de disco duro deje de girar y detenga sus cabezales, espere al menos 10 segundos despus de desconectar la alimentacin antes de mover el terminal. Instale el terminal de modo que quede un mnimo de tres pulgadas de espacio entre las superficies circundantes y la parte posterior del terminal para garantizar una ventilacin adecuada. CUMPLIMIENTO CON FCC Este dispositivo cumple con la parte 15 de las Normas de la FCC. Su funcionamiento est sujeto a las siguientes dos condiciones: (1) este dispositivo no puede provocar interferencia daina y (2) este dispositivo debe aceptar cualquier interferencia recibida, incluso aquella que pudiera provocar un funcionamiento no deseado. 2 Nota: Este equipo se ha probado y se ha demostrado que cumple con los lmites para un dispositivo digital clase B, segn la parte 15 de las normas de la FCC. Estos lmites estn diseados para proporcionar proteccin razonable contra interferencia daina en una instalacin residencial. Este equipo usa y puede irradiar energa de radio frecuencia y, si no se instala y usa de acuerdo con las instrucciones, puede causar interferencia daina a las comunicaciones por radio. Sin embargo, no se garantiza que no ocurra interferencia en una instalacin en especial. Si este equipo causa interferencia daina en la recepcin de radio o televisin, lo que se puede descubrir encendiendo y apagando el equipo, se aconseja al usuario que intente corregir la interferencia siguiendo uno o ms de los procedimientos indicados a continuacin:
Reoriente o ubique en otra parte la antena receptora. Aumente la separacin entre el equipo y el sistema. Conecte el equipo a una salida en un circuito distinto al que est conectado el sistema. Pida ayuda al distribuidor o a un tcnico de radio/TV con experiencia. Precaucin: las alteraciones o modificaciones no aprobadas expresamente por ARRIS para su cumplimiento podran anular la autoridad del usuario para operar el equipo. DECLARACIN DE CONFORMIDAD DE LA FCC ARRIS Enterprises, Inc., 3871 Lakefield Drive, Suwanee, GA 30024, 1-215-323-1000, declara que este dispositivo digital Clase B cumple con 47 CFR Partes 2 y 15 de la normativa de la FCC. INDUSTRY CANADA (IC) Este dispositivo digital clase B cumple con ICES-003 canadiense. Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada. SMBOLOS ESPECIALES QUE PUEDEN APARECER EN EL EQUIPO El signo de exclamacin dentro de un tringulo equiltero est diseado para alertar al usuario la presencia de importantes instrucciones de instalacin, servicio de mantenimiento y funcionamiento en los documentos que acompaan al equipo. Este smbolo indica la presencia de niveles de voltaje peligrosos dentro del equipo. Estos voltajes no se encuentran aislados y pueden tener la capacidad suficiente de causar graves lesiones corporales cuando se tocan. El smbolo tambin puede aparecer en esquema. RECICLAJE COMO MEDIDA PARA EL CUIDADO DEL MEDIOAMBIENTE Cuando vea este smbolo en un producto ARRIS, no deseche el producto junto con los desperdicios residenciales o comerciales. Reciclaje del equipo ARRIS No deseche este producto con los desperdicios residenciales o comerciales. Algunos pases o regiones, como la Unin Europea, han creado sistemas de recoleccin y reciclaje de desechos elctricos y electrnicos. Comunquese con las autoridades locales para obtener informacin acerca de las prcticas establecidas para su regin. Si los sistemas de recoleccin no estn disponibles, llame al Servicio de atencin al cliente de ARRIS para recibir ayuda. INFORMACIN DE LAN INALMBRICA Este dispositivo es un producto de red inalmbrico que usa las tecnologas de radio de Espectro de extensin de la secuencia directa (DSSS) y Acceso mltiple por divisin de frecuencias ortogonales (OFDMA). Este dispositivo est diseado para ser interoperable con cualquier otro producto DSSS y OFDMA inalmbrico que cumpla con:
El estndar IEEE 802.11 sobre LAN inalmbricas (Revisin B, Revisin G y revisin N), segn lo definido y aprobado por el Instituto de ingenieros elctricos y electrnicos. La certificacin de Fidelidad inalmbrica (Wi-Fi) segn lo definido por la Alianza de compatibilidad Ethernet inalmbrica (WECA). RESTRICCIONES SOBRE EL USO DE DISPOSITIVOS INALMBRICOS En algunas situaciones o entornos, el uso de dispositivos inalmbricos puede estar restringido por el propietario del edificio o los representantes responsables de la organizacin. Por ejemplo, el uso de equipo inalmbrico en cualquier entorno donde el riesgo de interferencia con otros dispositivos o servicios se perciba o identifique como daino. Si no est seguro de la poltica que corresponde al uso de equipos inalmbricos en una organizacin o un entorno especfico, deber pedir autorizacin para usar el dispositivo antes de encender el equipo. El fabricante no es responsable de ninguna interferencia de radio o televisin provocada por la modificacin no autorizada de los dispositivos incluidos con este producto, o la sustitucin o incorporacin de cables y equipo de conexin distintos al especificado por el fabricante. La correccin de la interferencia provocada por dicha modificacin, sustitucin o incorporacin no autorizada es responsabilidad del usuario. El fabricante y los revendedores o distribuidores autorizados no son responsables de los daos o la violacin de las normas gubernamentales que pudieran surgir del incumplimiento de estas pautas. Nota: el uso de la banda de frecuencia 5150-5250 MHz se restringe exclusivamente a Uso en interiores. 3 ADVERTENCIA DE SEGURIDAD: Este dispositivo le permite crear una red inalmbrica. Es posible que usuarios no autorizados tengan acceso a las conexiones de red inalmbricas. Para obtener ms informacin sobre cmo proteger la red, consulte la Gua del usuar para obtener instrucciones o visite el sitio Web de ARRIS.. LICENCIA DE SOFTWARE, INFORMACIN DE SEGURIDAD Y NORMAS ARRIS Enterprises, Inc., 3871 Lakefield Drive, Suwanee, GA 30024 IMPORTANTE: LEA ATENTAMENTE ESTA LICENCIA DE SOFTWARE (LICENCIA) ANTES DE USAR CUALQUIER SOFTWARE, FIRMWARE Y DOCUMENTACIN RELACIONADA
(SOFTWARE) QUE SE INCLUYE CON EL RECEPTOR DE CABLE DIGITAL O SISTEMA HOME THEATER DE ARRIS (A AMBOS SE LES HAR REFERENCIA EN ESTA LICENCIA COMO RECEPTOR). AL USAR EL RECEPTOR Y/O USAR ALGUNO DE ESTOS SOFTWARE, INDICA SU CONFORMIDAD CON CADA UNO DE LOS TRMINOS DE ESTA LICENCIA. LUEGO DE LA ACEPTACIN, ESTA LICENCIA SER UN ACUERDO CON EFECTOS LEGALES ENTRE USTED Y ARRIS. LOS TRMINOS DE ESTA LICENCIA SE APLICAN A USTED Y A CUALQUIER USUARIO POSTERIOR DE ESTE SOFTWARE. SI NO ACEPTA TODOS LOS TRMINOS DE ESTA LICENCIA (I) NO UTILICE ESTE SOFTWARE Y (II) DEVUELVA EL RECEPTOR Y EL SOFTWARE (COLECTIVAMENTE, PRODUCTO), INCLUIDOS TODOS LOS COMPONENTES, LA DOCUMENTACIN Y CUALQUIER OTRO MATERIAL PROPORCIONADO CON EL PRODUCTO, AL PUNTO DE COMPRA O PROVEEDOR DE SERVICIOS, SEGN SEA EL CASO, PARA UN REEMBOLSO COMPLETO. El software incluye medios asociados, todos los materiales impresos y toda la documentacin en lnea o electrnica. El software proporcionado por terceros puede estar sujeto a acuerdos de licencia de usuario final adicionales de los fabricantes de dicho Software. Este Software nunca se vende. ARRIS entrega licencias de Software al cliente original y a cualquier titular de licencia posterior para uso personal slo de acuerdo con los trminos de esta Licencia. ARRIS y los terceros cedentes retienen la propiedad del Software. Usted puede:
USAR el Software slo para el funcionamiento del Producto. TRANSFERIR el Software (incluidos todos los componentes y materiales impresos) permanentemente a otra persona, pero slo si la persona acepta todos los trminos de esta Licencia. Si transfiere el Software, debe a la vez transferir el Producto y todas las copias del Software (si corresponde) a la misma persona o destruir las copias no transferidas. TERMINAR esta Licencia destruyendo el Software original y todas las copias correspondientes (si corresponde) de cualquier manera. Usted no puede:
(1) Prestar, distribuir, alquilar, entregar, otorgar en sublicencia, o bien transferir el Software, en su totalidad o en parte, a cualquier otra persona, excepto segn lo permitido en el prrafo de TRANSFERENCIA anterior. (2) Copiar o traducir la Gua del usuario incluida con el Software, a menos que sea para uso personal. (3) Copiar, alterar, traducir, descompilar, desarmar o hacer ingeniera inversa en el Software, lo que incluye, pero no se limita a la modificacin del Software para utilizarlo en hardware no compatible. (4) Eliminar, alterar o provocar que no se muestren avisos de copyright o mensajes de inicio contenidos en los programas o documentacin del Software.
(5) Exportar el Software o los componentes del Producto en oposicin a las leyes de exportacin de Estados Unidos. El Producto no est diseado para usarse en control en lnea de aeronaves, trfico areo, navegacin area o comunicaciones areas, o en el diseo, la construccin, el funcionamiento o el mantenimiento de cualquier instalacin nuclear. ARRIS Y LOS TERCEROS CEDENTES NO SE RESPONSABILIZAN POR NINGUNA GARANTA DE IDONEIDAD EXPRESA O IMPLCITA DE DICHOS USOS. USTED REPRESENTA Y GARANTIZA QUE NO USAR EL PRODUCTO PARA TALES PROPSITOS. El ttulo de este Software, incluidos la propiedad de todos los derechos de copyright, derechos de trabajo confidencial, patentes, marcas comerciales y todos los derechos de propiedad intelectual presentes en lo anteriormente expuesto, y todas las adaptaciones y modificaciones que se mencionaron, debern siempre permanecer con ARRIS y los terceros cedentes. ARRIS mantiene todos los derechos que no estn expresamente cedidos en esta Licencia. El Software, incluida la totalidad de imgenes, grficos, fotografas, animaciones, video, audio, msica y texto ah incorporados, es propiedad de ARRIS o los terceros cedentes, y est protegido por las leyes de copyright de Estados Unidos y las disposiciones de tratados internacionales. Excepto si se ha expresado lo contrario en esta Licencia, la copia, reproduccin, distribucin o preparacin de trabajos derivados del Software, de cualquier parte del Producto o la documentacin estn estrictamente prohibidas por dichas leyes y disposiciones de tratado. Ninguna parte de esta Licencia constituye una renuncia de los derechos de ARRIS de acuerdo con las leyes de copyright de Estados Unidos. Esta Licencia y sus derechos con respecto a cualquier aspecto que aborde estn regulados por las leyes de Commonwealth de Pensilvania, sin referirse al conflicto de los principios de leyes. ESTA LICENCIA TERMINAR AUTOMTICAMENTE si no cumple con los trminos de esta Licencia. ARRIS no es responsable de ningn software de terceros proporcionado como una aplicacin conjunta, o de otro tipo, con el Software o que se descargue o, de lo contrario, se instale en el producto. DERECHOS RESTRINGIDOS DEL GOBIERNO DE ESTADOS UNIDOS El Producto y la documentacin se proporcionan con DERECHOS RESTRINGIDOS. El uso, la duplicacin o la divulgacin por parte del Gobierno est sujeta a restricciones como se estableci en la subdivisin (c)(1)(ii) de la clusula Derechos en software de computacin y datos tcnicos en 52.227-7013. El contratista/fabricante es ARRIS Enterprises, Inc., 3871 Lakefield Drive, Suwanee, GA 30024. Informacin de software de cdigo abierto Para obtener instrucciones acerca de cmo conseguir una copia de cualquier cdigo fuente que ARRIS haya dejado disponible al pblico y que se relacione con el software utilizado en este sistema ARRIS, puede enviar su solicitud a:
ARRIS Enterprises, Inc. Software Pedigree Operations 2450 Walsh Avenue Santa Clara, CA 95051 USA El sitio Web de ARRIS opensource.arrisi.com tambin contiene informacin acerca del uso de cdigo abierto de ARRIS. ARRIS cre el sitio Web opensource.arrisi.com como un portal para la interaccin con la comunidad de software en general. Para ver informacin adicional acerca de licencias, reconocimientos y avisos de derechos de autor necesarios para paquetes de cdigo abierto usados en este sistema ARRIS, navegue hasta la seccin en Avisos de cdigo abierto en la interfaz del usuario. CONSIGNES DE SCURIT IMPORTANTES Lisez les prsentes consignes. Conservez les prsentes consignes. Respectez toutes les mises en garde. Observez toutes les consignes. Nutilisez pas lappareil proximit de leau. Ne nettoyez lappareil quavec un chiffon sec. Ne bloquez pas les ouvertures de ventilation. Respectez les directives dinstallation du fabricant. Ninstallez jamais lappareil proximit dune source de chaleur, comme un radiateur, une bouche de chaleur, un pole ou dautres appareils (amplificateurs compris) gnrateurs de chaleur. Ne contournez pas les dispositifs de scurit de la fiche, quelle soit polarise ou munie dune tige de mise la terre. Une fiche polarise est dote de deux lames, dont lune est plus large que lautre. Une fiche de mise la terre comporte deux lames, plus une tige de mise la terre. La lame la plus large ou la tige de mise la terre vise assurer votre scurit. Si la fiche fournie refuse de sinsrer dans une prise murale, faites remplacer la prise en question par un lectricien comptent. Protgez le cordon dalimentation pour viter que lon marche dessus ou quil soit cras, surtout proximit de la fiche, des prises utilitaires et de lendroit o le cordon merge de lappareil. Nutilisez que les accessoires recommands par le fabricant. Dbranchez lappareil durant les orages ou les priodes dinutilisation prolonges. Confiez lentretien ou la rparation de lappareil du personnel comptent. Faites sans faute vrifier lappareil sil a t endommag de quelque manire que ce soit, par exemple si le cordon dalimentation ou sa fiche est endommag, si un liquide a t rpandu sur lappareil, si un objet est tomb l'intrieur de l'appareil, si celui-ci a t expos aux intempries ou lhumidit, sil ne fonctionne pas normalement ousil a percut une surface dure. CONSIDRATIONS IMPORTANTES DE SCURIT La fiche d'alimentation est le dispositif de dconnexion principal. Il doit rester facilement accessible et utilizable. L'appareil ne doit pas tre expos des gouttes d'eau ni des claboussures, et aucun objet rempli de liquide, par exemple un vase, ne peut tre plac sur l'appareil. AVERTISSEMENT: Pour rduire le risque d'incendie ou de dcharge lectrique, n'exposez pas cet appareil la pluie ou l'humidit. AVERTISSEMENT: Les batteries ne doivent pas tre exposes une chaleur excessive comme le soleil, le feu, etc. Voir l'tiquette sur le fond de l'unit pour les marquages supplmentaires. INFORMATIONS SUR LE RSEAU LOCAL SANS FIL Cet appareil est un produit rseau sans fil utilisant les technologies radio Modulation spectre tal squence directe (Direct Sequence Spread Spectrum ou DSSS) et Accs multiple par rpartition orthogonale de la frquence (Orthogonal Frequency-
Division Multiple Access ou OFDMA). Cet appareil est conu pour tre utilisable avec nimporte quel autre produit sans fil utilisant les technologies DSSS et OFDMA, et compatible avec :
la norme IEEE 802.11 sur les rseaux locaux sans fil (Rvisions B, G et N), telle que dfinie et approuve par lIEEE (Institute of Electrical and Electronics Engineers);
la certification de transmission Wi-Fi telle quelle est dfinie par la WECA (Wireless Ethernet Compatibility Alliance). 2014 ARRIS Enterprises, Inc. Todos los derechos reservados. Ninguna parte de esta publicacin se puede reproducir en ninguna forma ni por ningn medio, ni utilizarse para realizar trabajos derivados (como traduccin, transformacin o adaptacin) sin la autorizacin por escrito de ARRIS Enterprises, Inc. (ARRIS). ARRIS se reserva el derecho de revisar esta publicacin y de realizar cambios en su contenido peridicamente, y ARRIS no estar obligada a notificar dicha revisin o cambio. ARRIS y el logotipo de ARRIS son todas marcas comerciales de ARRIS Enterprises, Inc. Es posible que otras marcas comerciales y nombres comerciales se usen en este documento para referirse ya sea a las entidades que tienen derecho a las marcas y a los nombres de sus productos. ARRIS renuncia a cualquier derecho de propiedad sobre las marcas y los nombres de otros. Este producto incorpora tecnologa de proteccin de derechos de autor que est protegida por patentes de EE. UU. y otros derechos de propiedad intelectual. El uso de esta tecnologa de proteccin de derechos de autor debe ser autorizado por Rovi y est destinado slo al uso de visualizacin domstica y otras visualizaciones limitadas, salvo que Rovi autorice otra cosa. Se prohbe la ingeniera inversa o el desmontaje. RESTRICTIONS CONCERNANT LUTILISATION DAPPAREILS SANS FIL Dans certaines situations ou certains environnements, lutilisation dappareils sans fil peut tre restreinte par le propritaire de ldifice ou les reprsentants responsables de lorganisation. Par exemple, lutilisation de matriel sans fil dans tout environnement o le risque dinterfrence avec dautres appareils ou services est peru ou reconnu comme dommageable. En cas de doute en ce qui a trait la politique applicable quant lutilisation dun quipement sans fil dans une organisation ou un environnement particulier, nous vous conseillons de demander lautorisation dutiliser lappareil avant de le mettre sous tension. Le fabricant nest pas responsable des interfrences de la rception radio ou tl causes par la modification non autorise des appareils inclus avec ce produit ou par la substitution ou la connexion de cbles ou dquipement non conformes aux caractristiques techniques tablies par le fabricant. Il incombe lutilisateur de corriger linterfrence cause par de telles modifications, substitutions ou connexions non autorises. Le fabricant et ses revendeurs ou distributeurs autoriss ne seront pas tenus responsables de tout dommage ou violation de la rglementation gouvernementale pouvant dcouler du non-respect de ces directives. Remarque : un appareil fonctionnant dans la bande de frquences 5150-5250 MHz doit uniquement tre utilis lintrieur. AVERTISSEMENT DE SCURIT : cet appareil vous permet de crer un rseau sans fil. Les connexions au rseau sans fil sont susceptibles dtre utilises par des utilisateurs non autoriss. Pour obtenir plus dinformations sur la protection de votre rseau, consultez le guide dutilisation SBG6700-AC ou visitez le site Web dARRIS: www.arrisi. com/consumer. 2014 ARRIS Enterprises, Inc. All rights reserved. ARRIS Enterprises, Inc. 2013 Tous droits rservs. Il est interdit de reproduire cette documentation, en tout ou en partie, sous quelque forme ou par quelque moyen que ce soit, ou de crer une uvre drive partir de celle-ci (telle une traduction, une transformation ou une adaptation) sans l'autorisation crite de ARRIS Enterprises, Inc.
( ARRIS ). ARRIS se rserve le droit de rviser cette documentation et d'y apporter des modifications de temps autre, sans qu'elle ne soit oblige d'mettre un avis cet effet. ARRIS et le logo ARRIS sont des marques de commerce de ARRIS Enterprises, Inc. D'autres marques de commerce ou noms de commerce peuvent tre utiliss dans ce document pour faire rfrence aux entits en ayant dpos la marque et ayant dpos les noms de leurs produits. ARRIS renonce tout intrt patrimonial dans les marques et les appellations tierces. Ce produit comprend une technologie de protection du droit dauteur qui est protge par des brevets des tats-Unis et dautres droits de proprit intellectuelle. Lutilisation de cette technologie de protection du droit dauteur doit tre autorise par Rovi Corporation et est restreinte au visionnement la maison et d'autres usages de visionnement limit uniquement, sauf si Rovi Corporation autorise dautres usages. Lingnierie inverse et le dsassemblage sont interdits. 596441-001-b 10/14 4
1 | Long Term Confidentiality | Cover Letter(s) | 14.88 KiB | October 22 2015 |
Long Term Confidentiality Request Letter September 30th 2015 MET Laboratories, Inc. 914 West Patapsco Avenue Baltimore, MD 21230 RE: CONFIDENTIALITY REQUEST FOR DCX3635 ACQ-DCX3635 To Whom It May Concern:
This letter serves as an official request for confidentiality under sections 0.457 and 0.459 of CFR 47. We have requested that the Block Diagrams, Schematics, Operational Descriptions, and Parts Listed required to be submitted with this application be permanently withheld from public review. The above documents are company proprietary information that could never get into the possession of competition. Please contact me if there is any information you may need. Sincerely, Michael Welty TCBJ FORM-4 Issued by: TCB Administrator Revision 6 12/06/10
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2015-10-22 | 2425 ~ 2475 | DTS - Digital Transmission System | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2015-10-22
|
||||
1 | Applicant's complete, legal business name |
ARRIS
|
||||
1 | FCC Registration Number (FRN) |
0007379399
|
||||
1 | Physical Address |
101 Tournament Drive
|
||||
1 |
Horsham
|
|||||
1 |
United States
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
t******@metlabs.com
|
||||
1 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
ACQ
|
||||
1 | Equipment Product Code |
DCX3635
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
J**** V****
|
||||
1 | Telephone Number |
215-3********
|
||||
1 | Fax Number |
215-3********
|
||||
1 |
J******@arris.com
|
|||||
app s | Technical Contact | |||||
1 | Firm Name |
ARRIS Group, Inc.
|
||||
1 | Name |
M**** W******
|
||||
1 | Physical Address |
101 Tournament Drive
|
||||
1 |
Horsham, Pennsylvania 19044
|
|||||
1 |
United States
|
|||||
1 | Telephone Number |
215-3********
|
||||
1 |
M******@arris.com
|
|||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | DTS - Digital Transmission System | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Cable Set Top Box | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Grant Comments | Output power is conducted. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
Eurofins MET Laboratories, Inc.
|
||||
1 | Name |
J******** F****
|
||||
1 | Telephone Number |
41094********
|
||||
1 | Fax Number |
41035********
|
||||
1 |
j******@metlabs.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 2425.00000000 | 2475.00000000 | 0.0020000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC