FCC ID: ACQ-X5042 WiFi extender

X5 Release Mesh Extender Quick Start Guide , Revision P/N 616824-002-A Parts of the X5 Mesh Extender Chapter 1 X5 Release Mesh Extender Quick Start Guide DRAFT Revision 2 Chapter 2 How to read your X5 Mesh Extender LED Note: The LED will automatically turn off after 10 minutes. To check the LED status, turn it back on by tapping the WPS button located on the back of the unit. Up; not connected to network slow blinking green State Power Starting up Wired (Ethernet connection to network) Wireless (wireless connection to network) Fast network speed Limited network speed Slow network speed Extender at good position LED Color fast blinking green solid green solid yellow solid red solid green Extender far from router/gateway solid yellow Extender too far from router/gateway solid red WPS WPS process ongoing blinking yellow WPS pairing unsuccessful fast blinking red; 10 seconds WPS pairing successful fast blinking green; 10 seconds X5 Release Mesh Extender Quick Start Guide DRAFT Revision 3 Chapter 3 Installation types If your service provide has not informed you that your ARRIS gateway is HomeAssure Enabled, use the Connect your X5 Mesh Extender wired (page 4) installation instructions. If your service provider informed you that your ARRIS gateway is HomeAssure Enabled, use the Connect your X5 Mesh Extender wirelessly (page 5) installation instructions. Connect your X5 Mesh Extender wired Use this procedure if your service provider has not informed you that your ARRIS gateway is HomeAssure Enabled. 1. Connect your first X5 to your current gateway with an Ethernet cable using either Ethernet port . 2. Connect the X5 to power using the power supply (provided). The LED will blink fast, then blink slow, then turn to solid green. This will take a couple of minutes. 3. Scan the QR code to download the ARRIS Wi-Fi Home mobile app and follow the on-

screen instructions,or continue to Step 4. X5 Release Mesh Extender Quick Start Guide DRAFT Revision 4 Chapter 3: Installation types 4. Now, you are ready to an additional X5 to the network. Locate your second X5 approximately 5-15m from your gateway; if you have line-of-sight, they can be further apart, but move closer if there are thick walls between. 5. Pair the units: Push the WPS button on the first X5, then push the WPS button on the second X5. Note: When adding additional X5 units, always push the button on the first X5 and then push the WPS button on the X5 you are adding. The second X5 will be automatically configured with the same Wi-Fi settings as the first X5; this will take a few moments. The LED on the second X5 flashes green quickly when the two units pair successfully. When configuration is complete, the LED on the second X5 will change color to indicate the quality of the link between the first and the second X5. See How to read your X5 Mesh Extender LED (page 3) in this guide to understand the state the LED color indicates. Connect your X5 Mesh Extender wirelessly Use this procedure if your service provider has informed you that your ARRIS gateway is HomeAssure Enabled. 1. Scan the QR code to download the ARRIS Wi-Fi Home mobile app and follow the on-

screen instructions, or continue to Step 2. 2. Locate your first X5 approximately 5-15m from your gateway; if you have line-of-sight they can be further apart, but move closer if there are thick walls between. X5 Release Mesh Extender Quick Start Guide DRAFT Revision 5 Chapter 3: Installation types 3. Connect the X5 to power using the provided power supply. 4. Pair the gateway and the X5: Push the WPS button on the gateway, then push the WPS button on the X5. The LED on the X5 flashes green quickly when it has paired successfully with the gateway. 5. Next, the LED will change color to indicate the quality of the link between the gateway and the X5 . See How to read your X5 Mesh Extender LED (page 3) in this guide to understand the state the LED color indicates. 6. To add additional X5 units, repeat steps 2-4. Additional X5 units are configured with the same Wi-Fi settings as the first X5. X5 Release Mesh Extender Quick Start Guide DRAFT Revision 6 Chapter 4 Regulatory information Please read and adhere to the regulatory and safety information provided in this document. Federal Communication Commision Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Operations in the 5.15-5.25GHz band are restricted to indoor usage only. This device meets all the other requirements specified in Part 15E, Section 15.407 of the FCC Rules. Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. FOR COUNTRY CODE SELECTION USAGE (WLAN DEVICES) X5 Release Mesh Extender Quick Start Guide DRAFT Revision 7 Chapter 4: Regulatory information The country code selection is for non-US model only and is not available to all US model. Per FCC regulation, all Wi-Fi products marketed in the US must be fixed to US operation channels only. Industry Canada statement This device complies with ISEDs licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Le prsent appareil est conforme aux CNR d ISED applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes: (1) le dispositif ne doit pas produire de brouillage prjudiciable, et (2) ce dispositif doit accepter tout brouillage reu, y compris un brouillage susceptible de provoquer un fonctionnement indsirable. Caution:

(i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems;

(iv) where applicable, antenna type(s), antenna models(s), and worst-case tilt angle(s) necessary to remain compliant with the e.i.r.p. elevation mask requirement set forth in section 6.2.2.3 shall be clearly indicated. Avertissement:

Le guide dutilisation des dispositifs pour rseaux locaux doit inclure des instructions prcises sur les restrictions susmentionnes, notamment:

(i) les dispositifs fonctionnant dans la bande 5150-5250 MHz sont rservs uniquement pour une utilisation lintrieur afin de rduire les risques de brouillage prjudiciable aux systmes de satellites mobiles utilisant les mmes canaux;

(iv) lorsquil y a lieu, les types dantennes (sil y en a plusieurs), les numros de modle de lantenne et les pires angles dinclinaison ncessaires pour rester conforme lexigence de la p.i.r.e. applicable au masque dlvation, nonce la section 6.2.2.3, doivent tre clairement indiqus Radiation Exposure Statement: This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with greater than 22cm between the radiator & your body. Dclaration dexposition aux radiations: Cet quipement est conforme aux limites dexposition aux rayonnements ISED tablies pour un environnement non contrl. Cet quipement doit tre install et utilis plus de 22cm entre le radiateur et votre corps. Restrictions on use of wireless devices In some situations or environments, the use of wireless devices may be restricted by the proprietor of the building or responsible representatives of the organization. For example, using wireless equipment in any environment where the risk of interference to other devices or services is perceived or identified as harmful. X5 Release Mesh Extender Quick Start Guide DRAFT Revision 8 Chapter 4: Regulatory information If you are uncertain of the applicable policy for the use of wireless equipment in a specific organization or environment, you are encouraged to ask for authorization to use the device prior to turning on the equipment. The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of the devices included with this product, or the substitution or attachment of connecting cables and equipment other than specified by the manufacturer. Correction of interference caused by such unauthorized modification, substitution, or attachment is the responsibility of the user. The manufacturer and its authorized resellers or distributors are not liable for any damage or violation of government regulations that may arise from failing to comply with these guidelines. Open Source software and licenses For instructions on how to obtain a copy of any source code being made publicly available by ARRIS related to software used in this ARRIS product you may send your request in writing to: ARRIS, Software Pedigree Operations, 2450 Walsh Avenue, Santa Clara, CA 95051, USA. The ARRIS website opensource.arris.com also contains information regarding use of open source. ARRIS has created opensource.arrisi.com to serve as a portal for interaction with the software community-at-large. Caring for the environment CARING FOR THE ENVIRONMENT BY RECYCLING When you see this symbol on an ARRIS product, do not dispose of the product with residential or commercial waste.Recycling your ARRIS Equipment Please do not dispose of this product with your residential or commercial waste. Some countries or regions, such as the European Union, have set up systems to collect and recycle electrical and electronic waste items. Contact your local authorities for information about practices established for your region. If collection is not available, contact ARRIS customer support for information. Copyright Copyright 2020 ARRIS Enterprises, LLC. All rights reserved. No part of this publication may be reproducd in any form or by any means or used to make any derivative work X5 Release Mesh Extender Quick Start Guide DRAFT Revision 9 Chapter 4: Regulatory information

(such as translation transformation, or adaptation) without written permission from ARRIS Enterprises, Inc. (ARRIS). ARRIS reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of ARRIS to provide notification of such revision or change. ARRIS and the ARRIS logo are all registered trademarks of ARRIS Enterprises, Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and the names of their products. ARRIS disclaims proprietary interest in the marks and names of others. X5 Release Mesh Extender Quick Start Guide DRAFT Revision 10 CommScope legal statements 2020 CommScope, Inc. All rights reserved. No part of this content may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from CommScope, Inc. and/or its affiliates (CommScope). CommScope reserves the right to revise or change this content from time to time without obligation on the part of CommScope to provide notification of such revision or change. Export restrictions These products and associated technical data (in print or electronic form) may be subject to export control laws of the United States of America. It is your responsibility to determine the applicable regulations and to comply with them. The following notice is applicable for all products or technology subject to export control:

These items are controlled by the U.S. government and authorized for export only to the country of ultimate destination for use by the ultimate consignee or end-user(s) herein identified. They may not be resold, transferred, or otherwise disposed of, to any other country or to any person other than the authorized ultimate consignee or end-user(s), either in their original form or after being incorporated into other items, without first obtaining approval from the U.S. government or as otherwise authorized by U.S. law and regulations. Disclaimer THIS CONTENT AND ASSOCIATED PRODUCTS OR SERVICES (MATERIALS), ARE PROVIDED AS IS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, CommScope DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. CommScope does not represent or warrant that the functions described or contained in the Materials will be uninterrupted or error-free, that defects will be corrected, or are free of viruses or other harmful components. CommScope does not make any warranties or representations regarding the use of the Materials in terms of their completeness, correctness, accuracy, adequacy, usefulness, timeliness, reliability, or otherwise. As a condition of your use of the Materials, you warrant to CommScope that you will not make use thereof for any purpose that is unlawful or prohibited by their associated terms of use. Limitation of liability IN NO EVENT SHALL CommScope, CommScope AFFILIATES, OR THEIR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIES, LICENSORS, AND THIRD-PARTY PARTNERS, BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER, EVEN IF CommScope HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, TORT, OR ANY OTHER THEORY ARISING FROM YOUR ACCESS TO, OR USE OF, THE MATERIALS. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, some of the above limitations may not apply to you. Trademarks ARRIS and the ARRIS Logo are trademarks of CommScope, Inc. and/or its affiliates. All other trademarks are the property of their respective owners. X5 Release Mesh Extender Quick Start Guide DRAFT Revision 11 Contacts Technical services For technical support, you can contact us by phone, email, or on the web. By telephone The Technical Support Center may be reached at: 1-888-944-HELP (4357). Additional support numbers are located at: Phone Support. On the web Please visit https://www.commscope.com/supportcenter/ and look for ARRIS support. The ARRIS Membership site gives you the ability to request access to numerous service and support tools once you are registered on that site. One specific tool is Ask ARRIS, which is the Technical Support web portal. You will need to register for this tool using your support contract ID and email address. Ask ARRIS is located at: https://ask.arris.com. There you will be able to access:

Support Contact Information for all products Knowledge Base Information (also known as Solutions) User Documentation Current open support cases Ability to create a new support case (for technical support or repair and return) Training Webcast By email The Technical Support Center may also be reached by email. Email addresses for ARRIS products are located at: Email Support. Technical training For more information about our Global Knowledge Services Department and the programs we offer, email us at: techtraining@commscope.com. X5 Release Mesh Extender Quick Start Guide DRAFT Revision 12 Corporate Headquarters CommScope Hickory North Carolina 28602 USA T: 1-828-324-2200 www.commscope.com

) I W E V M O T T O B

B W E V I I A S E N O D N I N I E D A M i a n h C n i d e b m e s s A l o n m m l l k j i h g g f f e d c b a _

Z X W V V U T S R Q P P O N M L K H J H G Y I o n m m l l k j i h g g f f e d c b a _

5

0

0

5 3

3

9

5

0

1 0

. 5

8 5

3

5

F C B E D C B A

5

0

0

5 3

3

9

5

0

1 0

. 5

8 5

3

5

4 4

5

5

0

1 0

. 5

, 1 3 0

3

) 5 9

5

5

0

1 0

. 5

, 1 3 0

3

) 5 9

0

5

0

1 0

. 5

9 5

3

0

5

0

1 0

. 5

9 5

3

, 3 2

. 1

. 0

, 3 2

. 1

. 0

5

5

. 8 5

) 1

7 6 3

5

0

5

5

. 8 5

) 1

7 6 3

5

0

4 4

2 3 2

z r q y x w v u t s r q p

z r q y x w v u t s r q p

2 3 2 I F O S E G D E E D S N O P A L R E V O O N D N A N W O H S A E R A E H T N O

) 2 3 2

L E B A L Y T E F A S K C T S 9 1 I P E T S I D E T T M R E P A E R A D E S S E C E R A E R A S S E C E R E H T O T L E B A L Y T E F A S K C T S I I S S S A H C M O T T O B N O

ARRIS Part Number 582021-056 Approval Sheet ARRIS Description LABEL,PRODUCT/SAFETY,X504N,MADE IN INDONESIA, LEAD-FREE/ROHS COMPLIANT Supplier/Manufacturer CymMetrik (Kunshan) Printing Co., Ltd. Supplier PN 1510-3056000

0.20 0.20 Select Dim. 0~6 6~30 30~120 120~300 300~450 450~600 Tol. Label Bag Corrugated Board AB-F A-F B-F E-F USR Material Type Material Adhesive Liner White Polyester Film(matte) 50(with UL certification) Acrylic(Embossed) Glassine Release Paper 0.25 8.00 5.00 3.00 3.00 3.00 0.30 8.00 5.00 3.00 3.00 3.00 0.50 15.0 5.00 3.00 3.00 3.00 Expected exterior life One year Service Temperature Range

-40C to 150C 0.80 20.0 5.00 3.00 3.00 3.00 Minimum Application Temperature 10C Above 600 0.10 20.0 5.00 3.00 3.00 3.00 DRAFT TOLERANCE.: 0.2 UNIT: MM FIRST RELEASE FOR REVIEW 16 Apr. 2020 Jeacol Roll direction MODEL: X5042 F/G NO: 615166-001-00 INPUT: 12V ;12W FCC ID: ACQ-X5042 IC: 109AS-X5042 CAN ICES-3 (B)/NMB-3(B) MODEL: X5042 F/G NO: 615166-001-00 INPUT: 12V ;12W FCC ID: ACQ-X5042 IC: 109AS-X5042 CAN ICES-3 (B)/NMB-3(B) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation. MADE IN INDONESIA This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation. MADE IN INDONESIA 3 mm Cut dashed MODEL: X5042 F/G NO: 615166-001-00 INPUT: 12V ;12W FCC ID: ACQ-X5042 IC: 109AS-X5042 CAN ICES-3 (B)/NMB-3(B)

. 6 5 3 MODEL: X5042 F/G NO: 615166-001-00 INPUT: 12V ;12W FCC ID: ACQ-X5042 IC: 109AS-X5042 CAN ICES-3 (B)/NMB-3(B) Serial Number: XXXXXXXXXXXX Ethernet Mac: XX:XX:XX:XX:ab:cd Wi-Fi Name (SSID) : ARRIS_abcd Password : aabb1234ccdd56

. 6 5 3 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation. MADE IN INDONESIA This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation. MADE IN INDONESIA 57.75 28.0 1 8 3

. Release paper Scale 1:1 Printing content for supplier Black Black A B C D 57.75 Roll form packaging Outer diameter of the paper roll core: 3'(76.2mm) Outer diameter of the paper roll: <8(203mm)

**Printing with high temperature ribbon NOTES - GENERAL: (UNLESS OTHERWISE SPECIFIED) 1. SIZE: 57.75*35.6*R0.5mm 2. IDENTIFY PER ARRIS SPEC 595329-002, ARRIS ENVIRONMENTAL MARKING REQUIREMENTS FOR GLOBAL PACKAGING AND PRINTED LITERATURE. 3. ARRIS CONTROLLED AND REPORTABLE MATERIALS DISCLOSURE PRIOR TO PART QUALIFICATION, SUPPLIER MUST PROVIDE ALL REQUIRED INFORMATION TO MEET THE APPROPRIATE ACCEPTANCE CRITERIA IN ACCORDANCE WITH ENVIRONMENTAL REGULATIONS FOR BANNED AND CONTROLLED SUBSTANCES AS OUTLINED IN THE ARRIS CORPORATE SUPPLY AGREEMENT AND PURCHASE ORDER TERMS AND CONDITIONS. Jeacol Zeng Jeacol Zeng Sujing ARRIS International plc LABEL,PRODUCT/SAFETY,X504N,MADE IN INDONESIA, LEAD-FREE/ROHS COMPLIANT 1:1 X5042 1 582021-056 A 1

Date: 2020-04-28 FCC ID: ACQ-X5042 A U T H O R I Z A T I O N L E T T E R To Whom It May Concern:

ARRIS hereby authorizes Andrea Hsia, Supervisor of Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch (BV CPS Taoyuan), to act on its behalf in all matters relating to the Federal Communication Commission (FCC) application for equipment authorization in connection with the FCC ID listed above, including signing of all documents relating to these matters. Any and all acts carried out by Andrea Hsia, Supervisor of BV CPS Taoyuan on ARRIS behalf, within the scope of the powers granted herein, shall have the same effect as acts of its own. If you have any questions regarding the authorization, please dont hesitate to contact us. Sincerely yours,

Jorge Villarreal, Authorized Signatory ARRIS Tel: 215-323-1697 E-mail: Jorge.Villarreal@commscope.com

Date: 2020-06-01 FCC ID: ACQ-X5042 Declaration for DFS Band We, ARRIS hereby declare that, when work in Bridge or Extender mode, this unit functions as a DFS client device and without Radar detection capability If you should have any question(s) regarding this declaration, please dont hesitate to contact us. Thank you!

Thomas Kelleher Product Compliance Engineer ARRIS 101 Tournament Dr, Horsham, PA 19044 USA Tel: (215) 323-2257 E-mail: thomas.kelleher@commscope.com

Date: 2020-04-28 FCC ID: ACQ-X5042 Declaration for DFS master devices We, ARRIS hereby declare that the device meets all the other requirements specified in Part 15E Section 15.407. If you should have any question(s) regarding this declaration, please dont hesitate to contact us. Thank you!

Jorge Villarreal / Dir, Product Compliance Tel: 215-323-1697 E-mail: Jorge.Villarreal@commscope.com

Federal Communications Commission Authorization and Evaluation Division Confidentiality Request Pursuant to Sections 0.457 and 0.459 of the commissions rules, we request short-term confidential treatment for the following information until 180 days after the Grant Date of Equipment Authorization in order to ensure sensitive business information remains confidential until the actual marketing of the Date: 2020-04-28 FCC ID: ACQ-X5042 To the attention of device:

External photos Test Setup photos Users manual Internal Photos Sincerely yours,

Jorge Villarreal / Dir, Product Compliance ARRIS Tel: 215-323-1697 E-mail: Jorge.Villarreal@commscope.com

Date: 2020-04-28 FCC ID: ACQ-X5042 To the attention of Federal Communications Commission Authorization and Evaluation Division Permanent Confidentiality Request Pursuant to Sections 0.457 and 0.459 of the Commissions Rules, the Applicant hereby requests confidential treatment of information accompanying this Application as outlined below:

Schematics Block Diagram Operational Description Software Operational Description Operational Description-Antenna Specification The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these matters might be harmful to the Applicant and provide unjustified benefits to its competitors. The Applicant understands that pursuant to Rule 0.457, disclosure of this Application and all accompanying documentation will not be made before the date of the Grant for this application. Sincerely yours,

Jorge Villarreal / Dir, Product Compliance ARRIS Tel: 215-323-1697 E-mail: Jorge.Villarreal@commscope.com

Date: 2020-05-26 AUTHORIZATION LETTER To whom it may concern:

I hereby authorize Thomas Kelleher, Compliance Engineer of ARRIS to act on behalf of ARRIS in all matters relating to the FCC application for equipment authorization in connection with FCC grantee code ACQ, including signing of all documents relating to these matters. If you have any questions regarding this authorization, please dont hesitate to contact me. Sincerely yours,

Jorge Villarreal Director, Product Compliance ARRIS 101 Tournament Dr, Horsham, PA 19044 USA Tel: (215) 323-1697 E-mail: jorge.villarreal@commscope.com

Date: April 28, 2020 We, ARRIS declare that the device does not support channel 12 ~ 13 in 2.4GHz band and any non-US channels in all the operational mode(s) for the following product. FCC ID: ACQ-X5042 If you should have any question(s) regarding this declaration, please dont hesitate to contact us. Thank you!

Jorge Villarreal / Dir, Product Compliance ARRIS Tel: 215-323-1697 E-mail: Jorge.Villarreal@commscope.com