FCC ID: PGRHR44 Satellite HD/DVR IRD STB Server with integrated 802.11 & RF4CE Wireless

 

Amendment to page 159: WIRELESS section of APPENDIX 4 WIRELESS Create a wireless connection between your wireless router and your DIRECTV HD DVR, so your receiver can access the Internet. For DIRECTV Receivers up to an including the HR34, follow the instructions below. For the HR44 Advanced Whole Home HD DVR, which has an integral wireless transceiver, see the section entitled WIRELESS HR44. DRAFT 1 Additional section for APPENDIX 4 WIRELESS HR44 The HR44 Advanced Whole Home HD DVR has an integral wireless transceiver. You can therefore pair it with your existing wireless router, so that it is connected wirelessly to your existing broadband service to allow Video-on-Demand, callback service etc. It is used primarily for data transfer. Connecting your HR44 to your wireless network Starting from a TV picture, press MENU on your RC71 remote control. Select Settings and Help, then Settings, then Network Setup, then Connect Now, then Continue. The Setup: Wireless Connection screen appears. SWiM feed Band stop filter DRAFT CABLE IN 2 HR44 o r R e m o v e d i f B r o k e n W a r r a n t y V O D I 2.4 or 5 GHz

(selected automatically) SWiM 4-way coax splitter WiFi router Client Client Client Additional section for APPENDIX 4 (cont.) If your WiFi router is suitable, you can connect using Push Button Setup (WPS); otherwise you can use Manual Setup, as described below. Manual Setup Select Manual Setup. Your HR44 searches for wireless networks and lists them on the screen (this can take a minute or two). Use the arrow buttons to move the blue dot to be next to the wireless network you want, then press SELECT. Use the right arrow button to highlight Continue, then press SELECT. Key in the passphrase that you use for your router. Use the right arrow button to highlight Continue, then press SELECT. The wireless connection between your wireless router and your DIRECTV HR44 Advanced Whole Home HD DVR should now be active. Select Done to complete the manual setup process. DRAFT 3

 

 

Buttons you use to program and reset the RC71 remote control RC71 remote control for HR44 and C41 models Using the RC71 remote control Most remote controls work by sending an infra-red (IR) signal to your DIRECTV Receiver and you must point them directly at your DIRECTV Receiver for them to work. The RC71 remote control has been factory-set to work in this way, but you can program it to control your HR44 DIRECTV Receiver or C41 DIRECTV Receiver using a radio-frequency (RF) signal instead. This means that you do not have to point the remote control directly at your DIRECTV Receiver for it to work. During the programming process, the RC71 remote control becomes paired with a specific DIRECTV Receiver. You can, however, later pair it with a different DIRECTV Receiver instead, if you wish. You can also reset your remote control to revert to working by means of IR. You need to do this first, if you wish to pair your remote control with a different DIRECTV Receiver. You program for RF and reset using on-screen menus, which give you instructions. The green light on the RC71 remote control flashes at key stages during programming and reset. DRAFT SELECT button MUTE button CH Channel up/down button (rocker switch) Green light that flashes when you program the remote control 1 ENTER button RC71 remote control for HR44 and C41 models (cont.) Programming your RC71 remote control to use RF Starting from a TV picture, point your RC71 remote control at your DIRECTV Receiver and press MENU. Select Settings and Help, then select Settings. Select Remote Control. Select IR/RF Setup. Use the arrow buttons to highlight IR, then press SELECT. Use the arrow buttons to highlight RF, then press SELECT. Use the right arrow button to highlight Continue, then press SELECT. Hold down both the MUTE button and the SELECT button until the green light on the RC71 remote control flashes two times. In quick succession, press the following buttons:

9, then 6, then 1, then CH (up), then ENTER. The green light on the RC71 remote control flashes four times to show you have successfully programmed your RC71 remote control and paired it with your DIRECTV Receiver. Select Done to complete the pairing process. DRAFT 2 RC71 remote control for HR44 and C41 models (cont.) Resetting your RC71 remote control to use IR If you are resetting at the DIRECTV Receiver your remote control is currently paired with, you use on-screen menus. Starting from a TV picture, press MENU. Select Settings and Help, then Remote Control, then Reset Remote.

**Hold down both the MUTE button and the SELECT button until the green light on your RC71 remote control flashes two times. In quick succession, press the following buttons:

9, then 8, then 1. The green light on your RC71 remote control flashes four times to show you have successfully reset your RC71 remote control to its factory settings. Select Done to complete the resetting process. Your RC71 remote control now works using IR, so you have to point it directly at your DIRECTV Receiver to use it.

** If you want to reset your remote control at a receiver it is not currently paired with, begin the resetting process at point ** above. DRAFT 3

 

 

DIRECTV HD DVR RECEIVERS HD D DRAFT eneene RGY STAR RGY STAR When you see the ENERGY STAR label on your set-top box, it means that your set-top box is ENERGY STAR qualied, giving you the benet of saving energy and helping our environment. However, ENERGY STAR labeled HD DVR set-top boxes qualify for ENERGY STAR only when congured with the DIRECTV Whole-Home DVR service. All other ENERGY STAR labeled set-top boxes, when used in conjunction with a DIRECTV subscription, meet ENERGY STAR criteria without requiring the consumer to take any additional steps. Welcome! Now that youre plugged in, its time to start enjoying access to over 285 channels of TV programming, satellite music and a great selection of the biggest box ofce movies from DIRECTV CINEMA. Well take you step by step through everything from pushing the POWER button to searching for and nding your favorite programs. This user guide applies to the DIRECTV HD DVR and the Genie (Adv Whole-Home) HD DVR and clients. Because this user guide was designed to accommodate several models, your receiver and its user interface may vary slightly from what is shown here. WWEELLCCOOMMEE TOO THHEE DIRREECCTV FAMMILLY!

DRAFTce mce m and Clients, you are r Clients, you are r Online Mannuals and Other Resoourcces To view the most up-to-date manuals for DIRECTV Receivers and other equipment, please visit www.directv.com/manuals or d other equipment, p d other equipment, p go to www.directv.com and search for keyword manuals. You can also visit www.directv.com to manage your account, and nd information about DIRECTV service, programming t, and nd informatio t, and nd inform packages, special promotions, and much more. Gettting CCoonnecttedd If a professional installed your DIRECTV DVR and Clients, you are ready to start watching TV. If your equipment was not professionally installed or you just added a surround sound system or other devices equipment, please see Appendix 1, Setup and Activation. surround sound syste surround sound IMPORTANT:

You must subscribe to HD Access or DIRECTV Advanced Receiver Service (ARS) to view the HD channels included in your TVTV

DIRECTV hardware and programming and HD fees available separately. For information and pricing regarding programming programming package. and HD Access or ARS, please visit directv.com. 3 WWellccomme too the DDIREECCTTV Faammilyy! ..................................................3 Safeetty & Caarre ...................................................................................6 Prodducct Infooormattion .......................................................................8 CCHHAPPTEERR 1:: UUSINNGG YYOUUR REMMMOOTE CCOONTTROLLL Yoour Remottee Conntroll ....................................................................10 10

........1313 Thee PPrrogressss Bar ......................................................................... Livee Buuffer ...................................................................................... ...........1414 CCHHAPPTEERR 22 -- CHHAANNNELLS & PRROOGRAAMM INNFO FOO Prograam Guuide ..............................................................................16 Chaannneel Baannner & TVV OOptioons .....................................................21 MMennuu ................................................................................................25

................................... ........ ................. ....... .......... ........................... ............. ... ....... DRAFT CCHHAPPTEERR 44: RECCOORRDINNGS g aa Sg a rdding aa Serie rrdinng a RReccoordding aa Singgle Shhoow .............................................................40 RReccoordding aa Series .......................................................................42 and D WWattcchiing annnd Deeletinngg Yourr RReccordeddd Showwws ..........................42 Wattcchiing annnd Deeletin Watch Playlist ................. ...........................................................................................44 Playyllisst MMannaage Recccordinngs ......................................................................48 MMannaage Recccor Mana RReccoordding ffrrom YYour CCoomputter, Phonnne or iPadd ......................52 RReccoordding Recorrd CCHHAPPTEERR 55 -- EXXTRAAS && SPEECCIIAAL FEEAATUURES CC Extrraas .............................................................................................56 Speeccial Feaatturess ...........................................................................63 DIREECTTV WWWholee-Hommee DVVR Service .........................................66 Gennie (Addvv Whole-HHoome) HHD DDVR ............................................71 DIREECTTV MMMobilee Apps ................................................................73 CCHHAPPTEERR 33: SEAARRCCH & BROOWWWSSE Seaarrchh Feattures ...........................................................................28 AAll MMMovvies, OOn Deemanndd, andd Payy Per VVView ................................30 TVV SShhoows annd Geenie RRecommmeends ............................................36 I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 4 CCHHAPPTEERR 66 -- SEETTTINGSS & HHEELLPP CCHHAPPTEERR 99 -- WAARRRRANTTY AANNDD OTHHEER IINFO Setttinggs ..........................................................................................76 Parrenttal Coonntrolls .........................................................................85 Faavoritte Chaannels ........................................................................90 HHelp .................................................................................................91 0-Da 0--DDay W TV Prrootecttion TVV Prote Limmitted 90--DDay WWarrraannty ..........................................................122 DIREECTTV Prrootecttion PPPlaan ...........................................................126 CC Cuustommmer Innformmma C CCu omer Inffo FCCC Cuustommmer Innformmmaation .......................................................128 TERRMMSS ANDDD CONNDITTIOONS OOFF USSE OFF SOFTTTWAARRE TERRMMSS ANDDD CONND TERMS AAND CO DD

(TTERRRMS)

(TERMMS ........... ........................................................................................129 DRAFT AAPPPENDDIICEESS AAPPPEND APPPENND CCHHAPPTEERR 77 -- GEENNIEE HD DVVRR

..............94 Gennie ((Adv WWWholee-Hoommme) HHDD DVVR ............................................... .............. .................99988 Speeccial Feaatturess ........................................................................... .................... ........................... Bacckk PPanel EExammple ..................................................................... 99

................... CCHHAPPTEERR 88 -- TRROOUBLESHOOOOTTING && FAQQS AQQSAQSS Trrouubleshoooting Tipss ..................................................................102 Freqqueently AAskedd Quueesstions ......................................................105 AApppeenddix 1:: Setuup anndd Activvaation ..............................................140 AAA AApppeenddix 2:: Connnectioonns too TTV && Equiipmennnt .........................141 AApppeenddix 3:: Receeiverr Front aand Back Paneells .........................151 AApppeenddix 4:: Howw to NNeettworrk Youur DVRR ....................................155 AApppeenddix 5:: Abouut Hiigghh-Dennition ............................................162 Inndeexx ..............................................................................................168 Icconn Reefereennce .............................................................................174 5 SSAAFFETTTYY & CCAAAREE Your DIRECTV Receiver has been designed and manufactured to stringent quality and safety standards. You should, however, be aware of the following important precautions for safe and optimal use of the equipment. Meaning of symbols printed on the rear panel of the product:

tructions This symbol indicates that dangerous voltage with a risk of electric shock is present within this unit. This symbol indicates that there are important operating and maintenance instructions in the literature accompanying this unit. DRAFTtructions in the re, bodily injury and/or property damage. If the pDRyy DR DRwith your DIRECTV receive Impportannt Safety Insstructioons 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturers instructions. 8. Do not install near any heat sources such as radiators, heat registers, stoves or other apparatus (including ampliers) that produce heat. 9. Use only the power supply (power cord) that came with your DIRECTV receiver. Failure to use the authorized power supply (power cord) may cause electric shock, iver. Failure to use the authorized power supply (power cord) may cause electric shock, Use only the power supply (power cord) that came wi re, bodily injury and/or property damage. If the power supply (power cord) becomes damaged or needs to be replaced, please contact DIRECTV Customer Service to ord) becomes damaged or needs to be replaced, please contact DIRECTV Customer Service to obtain an authorized replacement. obtain an authorized replacement. two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not t into your outlet, consult an electrician for replacement of the obsolete outlet. 10. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has 11. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles and the point where they ce with the manufacturers ce with the manufacturer s, heat registers, stoves or at registers, stoves or ed or grounding-ty ed or grounding-type blade or the th blade or the th e power supply (power cord e power supply (power with your DIRECT pp y p p p pp y p d pad pa p j p y y y y y exit the apparatus. 12. Use only attachments/accessories specied by the manufacturer. 13. Use only with the cart, stand, tripod, bracket or table specied by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over. 14. Unplug this apparatus during lightning storms or when unused for long periods of time. 15. Refer all servicing to qualied service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 6 SSAAFETYYY & CCARRE WARNING: Use only the power supply (power cord) that came with your DIRECTV receiver. Failure to use the authorized power supply (power cord) may cause electric shock, re, bodily injury and/or property damage. If the power supply (power cord) becomes damaged or needs to be replaced, please contact DIRECTV Customer Service to obtain an authorized replacement. WARNING: To reduce the risk of re or electric shock, do not expose this product to rain or moisture. The apparatus shall not be exposed to dripping or splashing and no objects lled with liquids, such as vases, shall be placed on the apparatus. CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN!

CAUTION: To reduce the risk of electric shock, do not remove cover (or back). No user-serviceable parts inside. Refer servicing to qualied service personnel. IMPORTANT: Be sure not to place your DIRECTV Receiver near anything WET or HOT!

If this product is rated at 240VAC, a suitable attachment plug should be used. CAUTION: Avoid moisture to reduce the risk of re or electric shock. The DIRECTV Receiver should not be used near water

(for example, kitchen sink, bathtub, pool, damp basement). Also, never spill liquid on the receiver. Do not place vases or other vessels containing liquid on top of it. TIP: We highly recommend plugging the DIRECTV Receiver into a surge protector to prevent damage from uctuations in your power supply. Re

Rece le once connected. T e once conn

Receiver from the

Recei

e moving ver, TV and other equipmen ver, TV and other e Receiver from t ed next to the power installed next to the power

Receiver must be left uncovered to allow proper airow to the unit. Blocking the airow to the unit could impair performance or damage your receiver and other components.

Receiver. Also, do not stack the receiver on top of a hot component such as an audio power amplier.

outlet. Use of a surge protector is also recommended.

type of power source indicated on the marking label or in this manual. his m his manua

cable plugs rmly into their jacks. Also, place Audio/Video (A/V) cables to the plugs rmly into plugs r sides of the TV back panel rather than down the middle once connected. Try not to coil any twin-lead cables and keep them away from A/V cables as much as possible.

Receiver (other than the DIRECTV Access Card as detailed in this manual).

Receiver on a carpet or other padded surface.

Receiver before moving it. r before moving it.

Receiver, TV and other equipment before you connect or disconnect any cables.

Receiver from the power supply is to remove the power cord. The DIRECTV Receiver unit must therefore be installed next to the power point which must be easily accessible.

Receiver yourself; always take it to a qualied service person when repair is required. Opening or removing covers may expose dangerous voltage or other risks. Incorrect reassembly can cause shock when receiver is subsequently used. Attempted self-repair may also void your warranty. Changes or modications not expressly approved by the party responsible for compliance (by the warranty or by the manufacturer) could void the users authority to operate the equipment.

Receiver and always move it with care.

Receiver professionally serviced (do not attempt to service it yourself).

compliance could void the users authority to operate the equipment.

Receiver between locations at different temperatures, allow it to reach room temperature before you apply power to it. er to it. er to i

Receiver while it is connected to the AC power supply. If you want to move your set-top box, rst disconnect it, then wait at least 30 seconds before continuing.

remote control batteries with same or equivalent type. There is danger of explosion if batteries are incorrectly replaced.

front panel of your receiver.

network voltage used is the category number 3. Note to Satellite Dish Installer: This reminder is provided to call your attention to articles 810 and 820 of the 2005 National Electrical Code. Refer to article 810, in particular 810-1 and 810-15, for required grounding of the metal structure of the dish antenna. Refer also to the 810-2 which, by reference to article 820, requires that the satellite dish coaxial cable shield be connected to the grounding system of the building as close to the point of cable entry as practical. r is required. Openin r is required. Opening or re hock when receiver is hock when receiver is subs xpressly approved by the p xpressly approved by the hority to operate the equipm ty to operate the equipm

Receiver and Receiver and

ce could void the users a ce could void the users a

Receiver professi

Re

Receiver p

st dis st dis 7 PPRROODDUUCCCT INNFFORRMAATTIONN Keep your receipt to obtain warranty parts and service and for proof of acquisition. Attach it here and record the serial and model numbers in case you need them. *These numbers are typically located behind the card door on the front panel of your receiver. DRAFTTTFTFT AFAF RA Model No. *

Serial No. Acquisition Date Dealer/Address/Phone Access Card *

Receiver ID *

I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 8 CCHHAPPTEERR 1: USINGG YOUUR RREEMMOOTE CCONNTROLL Yoourr Remmmote Controol ......................................................... 10 TTurningg Your Equippmmentt OOn aand Offf .......................................10 NNaavigattion annd Desttination Buttonsss ......................................11 SShhortCuut Butttonss ......................................................................11 DDVVR Conntrol Buttons .................................................................12 Thhe Proggrress Barr .............................................................. 13 Livve Bufffeer .......................................................................... 14 DRAFT C H A P T E R I 1

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U S N G Y O U R R E M O T E C O N T R O L 9 YYOOUURR REEMOOOTTE CCONNTTROOLL TURNING YOUR EQUIPMENT ON AND OFF I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 10 Mode Switch h DRAFT Each t Each remote a rem NOTE: Each time you press a button, a green light at the top of the remote ashes. If the light ashes several times for just press, it m e press, it means one press, it means the batteries (size AA) are getting low and need to be repla need to be replaced. need to be replaced. These two buttons turn your TV and DIRECTV Receiver These two but These on or off together. If your DIRECTV System was installed on or off to n or of professionally, your remote has already been programmed professi professi to operate your TV. If you need to reprogram the remote for a to opeope new TV or other audio-visual equipment, press MENU, select new Settings & Help, Settings, then Remote Control. Follow the step by step instructions. Use the POWER (PWR) button and Mode Switch to turn a single component on or off (for example a DVD player or surround sound system). Simply slide the mode switch to the position that matches the component you want to control and then use the POWER button to turn it off or on. The mode switch must always be in the left-most position to control your DIRECTV Receiver. If the mode switch is in a position that has not been programmed, or if you press a button that is not supported by that particular piece of equipment, an onscreen message will pop up to alert you. NAVIGATION AND DESTINATION BUTTONS YOOURR RREEMOOTE COONTTROOL SHORTCUT BUTTONS The buttons in the middle of the remote are navigation and destination keys. Press the GUIDE button to go to the program guide screen. Press the ACTIVE button to go to the DIRECTV Interactive channel. The LIST button takes you to the Playlist screen. Press EXIT to get out of any menu screen and return to live TV. Use the ARROW buttons and SELECT button to navigate though the guide or any menu screen. Press BACK to move back to the previous screen. The MENU button takes you to the main menu where you go to access all of the features available in your system. Press INFO on any show to see information about that show. w. w. he previous screen he previous s he features available he features availa scree screen. nd SELECT b nd SEL DRAFTACAC direction ARROW butt direction ARROW propriate. However, t propriate. However, d BLUE button d BLUE buttons on change funct change func You can move through all of the DIRECTV user screens using only the direction ARROW buttons and the SELECT button as appropriate. However, the RED, GREEN, YELLOW and BLUE buttons on the remote are special shortcuts that change function depending on which menu screen you are looking at. As you use the system, look in the bottom-left of particular screens for hints that tell you which color button to use for a particular shortcut. Youll see several examples in this chapter. ugh all of the DIRECT all of the DIRECT are look are look efteft C H A P T E R I 1

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U S N G Y O U R R E M O T E C O N T R O L 11 YYOOUURR REEMOOOTTE CCONNTTROOLL DVR CONTROL BUTTONS These are the DVR control buttons (Rewind, Fast Forward, etc.). They can also be used along with the mode switch to control a DVD player or other auxiliary equipment. sed liv DRAFTTsed live TV PLAY / SLOW MOTION Starts the recorded video or paused live TV button down currently on screen. Hold this button down butto for slow motion. PAUSE / FRAME BY FRAME Freezes the action of any live or of any live or any live or prerecorded television program. While evision program. While program. While paused, press FFWD or REW to move s FFWD or REW to move s FFWD or REW to move forward or backward frame by frame. FFWD / JUMP TO TICKMARK JUMP TO UMP T TICKMARK CKMARK Fast-forwards recorded or live-stored video. Press up to four times to fast-

video. Press up to four video. Press up to fo forward at increasin forward at increasin forward at increasing speeds. Press ADVANCE while f ADVANCE whi ADVANCE while fast-forwarding to go to he next 15-mi he next 15-m the next 15-minute tickmark. Pressing PLAY returns to normal play. REW / JUMP TO TICKMARK Rewinds recorded or live-stored video. Press up to four times to rewind at increasing speeds. Press REPLAY while rewinding to go to the previous 15-minute tickmark. Pressing play returns to normal play. backward frame by fram backward frame st-forwards recorded o st-forwards re Y return Y return R RECORD One press allows you to record programs in the Guide and live TV. Press twice to record a series. STOP While watching recorded TV, pressing this stops playback, displays the recorded program info screen, and inserts live TV in the top right. REPLAY / JUMP TO BEGINNING OF PROGRAM Jumps the program youre watching backwards 6 seconds and starts playing from that point. Holding down REPLAY jumps to the beginning of the program. ADVANCE / JUMP TO END OF PROGRAM Jumps ahead in recorded or live-stored video by 30 seconds. Press multiple times to skip multiples of 30 seconds. Hold down to continue to the end of the program. II I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 12 When you use the DVR control buttons, this indicator bar appears at the bottom of the screen to show where you are in the program and how far you can go forward or back. For live programs, the progress bar is green and the time shown is the time of day. The current time shows where you are in the program you are viewing. The left end of the green bar shows how far back in time you can go. The right end of the green bar shows how far ahead you can go. DRAFT RARAF n appears next tD If you press the RECORD button during a live show, the progress how, the progress the progress bar turns orange and the orange record icon appears next to the n appears next to the title of the show. TTHHE PPRROOGRESS BAAR C H A P T E R I 1

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U S N G Y O U R R E M O T E C O N T R O L 13 LLIIVEE BBBUFFFEERR Your DVR saves programs to the hard drive instantly and continuously, while you watch. This live buffer lets you pause, rewind fast forward or instant replay (jump back 6 seconds). If you start watching a program late, even if it is not set to record, you can back up to the beginning (up to 90 minutes) using REW, as long as you havent changed channels since the program started. Simply press PLAY during a show to display the progress bar and see how far back in time you can go. NOTE: You cannot fast forward during live TV until you pause or rewind a program. DRAFT Progress Bar PrPr I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 14 CCHHAPPTEERR 2 -- CHHAANNELS & PRROGRAAMM INNFO DRAFT PPrroggramm Guidde ................................................................... 16 PPrrogrammm Infoo .............................................................................16 LLoocal Chhanneels .........................................................................17 HHDD and SSD Channneells ................................................................17 UUnnsubssccribedd Channels ...........................................................17 33DD Channnels ..............................................................................18 IIntteracttive Chhannneels .................................................................18 FFillteringgg the Guidee ....................................................................19 GGuuide OOpptions ............................................................................19 99 MMini Guide ................................................................................. ..200 CChhannnel BBannner &&& TTV OOpptionns ........................................ ........ ...... 21

...............21 MMeessaggees .................................................................................. ............. IInffo ............................................................................................. .................. ..................21221

....... LLast 4 ......................................................................................... ...................... 22222 FFavoritee Channnelss .....................................................................22

............................ 22

......................... ............................... CCloosed CCaptiooningg .....................................................................22

....................... 2

...... .... ............... AAuudio/VVideo OOptioonnss ..................................................................23

.......................... PPaarentaall Controlss ......................................................................23

................ ............... PPiccture in Piccturee ......................................................................24 AAddv Whoole-Home HHD DVVRR ........................................................24 MMeennu .................................................................................. 25 MMyy DIREEECTV ..............................................................................25 SSeearch && Broowsee ......................................................................25 RReecordiinngs ................................................................................25 EExtras ........................................................................................26 SSeettingss & Heelp .........................................................................26

...... ..... C H A P T E R 2

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C H A N N E L S

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P R O G R A M I N F O 15 PPRROOGGRRAAAM GGUUIDE Press the GUIDE button to display the onscreen program guide, with up to 14 days of programming information. Navigate in the guide as follows: Use the ARROW buttons to move one cell at a time up/down/left/right; use the CHAN/PAGE button to scroll up or down by page; type in a channel number to go directly there. Look for color-button hints at the bottom of the screen for shortcuts: Use the GREEN button to move ahead in time 12 hours; use the RED button to come back 12 hours. PROGRAM INFO Press INFO on any program to see its associated program info info nfo ogram. m. screen. The Info screen displays the description for a program. ram, Additionally, it allows you to watch or record the program, e. Rotten e. Rotten view a list of other showings or episodes, and more. Rotten ns represent ns represent Tomatoes fresh tomato and rotten tomato icons represent and spilled d spilled critics scores. Flixster uses upright popcorn and spilled popcorn icons to represent audience scores. A rating of better es. A rating of es. A rating of better than 60% awards either the fresh tomato or upright popcorn. to or upright popcorn to or upright popcor s,s, p proroduducecersrs, , ee Cast & Crew displays actors, directors, producers, etc. that s, producers, etc. t s name for a ss n namame e fofor r aa worked on the program. Select a persons name for a list of their other programs. You Might Like displays shows similar to the current program. Parental Info shows info from Common Sense Media, a non-prot, independent organization that provides ratings and reviews for TV shows and movies, so you can decide what is okay for your kids to watch, based on program descriptions, details on a programs language, violence and sexual content, and age-appropriate indicator. ays sho ayays s shshoo DRAFT I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 16 LOCAL CHANNELS PRROOGGRAM GUIDDE HD AND SD CHANNELS Your DIRECTV-provided local channels can be found in the guide from channel numbers 2 through 69. HDHD HD Channellnel Channel DRAFT Unsubscribed Unsubscribed Unsubscribed Channel Channel ann DIRECTV has a tremendous offering of HD channels and they are spread throughout the guide. To nd them, look for HD after the program title in the guide. If you want to see only the HD version of a channel in the guide go to Chapter 6, Settings:Disp Dispsp lay:Preferences, for instructions on how to make that setting. UNSUBSCRIBED CHANNELS Channels in the guide that are not part of your subscription your subscription your subscription package are shown grayed out. You can customize your guide to ustomize your guid ustomize your guid hide these channels. See Chapter 6, Settings & Help: Favorite Channels for details. gs &

gs & Help: p: FaF C H A P T E R 2

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P R O G R A M I N F O 17 NOTE: There is no separate 3D fee, but DIRECTV 3D programming is broadcast in HD and requires HD Access, HD receiver (HR44, HR34, HR21, H21 or later) compatible 3D HDTV and 3D glasses. CHOICE ackag acka package or higher required for ESPN 3D. For more informatio info information, visit directv.com/3D. PPRROOGGRRAAAM GGUUIDE 3D CHANNELS DRAFT gramm gramm 3D channels are in the 100s series in the Guide, starting on channel 103. For a list of 3D programs, press GUIDE, press the YELLOW button and then select Sort programs by category. Select 3D and a list of 3D programs will display. INTERACTIVE CHANNELS Interactive allow you to interact with what you see on screen. When accessing these channels, you will have to wait a few w seconds for the software to download. weather, Press the ACTIVE button on your remote to get weather, weathe horoscopes, lottery results, games and more. The channel e. The channel e. The channel is ready to interact when the yellow highlight box appears. ght box appears. ht box appears. Other interactive channels, such as News Mix and Sports UIDE and pick the To exit an interactive channel, press GUIDE and pick the UIDE and pic u can type in the new u can type in the ne channel you want to move to, or, you can type in the new active channel. active channel. channel number while in the interactive channel. News Mix and News Mix an Mix, let customers with a qualifying programming package see up to eight of the hottest channels on one screen. These channels are sprinkled among your regular channels; see the program guide. Move the yellow highlight box using the direction arrows on your remote to hear the audio associated with each channel. If you want to see one of the channels full-screen, move the yellow highlight box over it and press SELECT. nn I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 18 FILTERING THE GUIDE PRROOGGRAM GUIDDE There may be times when you want to temporarily trim down the channels that are shown in the guide, ltering them according to the type of program you are looking for. For example, you may want to see just sports or movies or news. In that case, press GUIDE twice to display the guide lter. Simply use the arrow keys to highlight the category you want and press SELECT. The guide will now show only the channels that match that category. Look for the label in the bottom right of the guide to see how it is being ltered. NOTE: Since the ltering is temporary, it only lasts as long as ong asg you keep the program guide up on the screen. DRAFT From the program guide, press the YELLOW button to display Guide Options. OW button to displ OW button to d SSortt Proogggramms byy Caategooryy:

Select Sort programs by category, then select a category to see a list of shows in chronological order that match your sort criterion. JJummpp too aa Daatee && Timmme:

Select Jump to a date & time to quickly go to a future date and time in the guide. GUIDE OPTIONS Look to the right to see how the guide is being ltered. C H A P T E R 2

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P R O G R A M I N F O 19 PPRROOGGRRAAAM GGUUIDE CChaanngee FFavoritees LList:

By default, your program guide displays all channels offered by DIRECTV, some of which may not be in your programming package. Change favorites list allows you to toggle the channels displayed in your guide among the following: All Channels, Channels I Get (channels you subscribe to) or a custom list of channels you have dened. The Edit Settings option allows you to modify the channels in your custom list. See Chapter 6, Settings & Help: Favorite Channels for details. PPayy Per VVieww:

Select Pay Per View then select a program type. The receiver eceiver ver will search for featured movies, sports or events that are are available for rent on DIRECTV. Even more movies are available are available are available 3.)3.) using All Movies and On Demand. (See Chapter 3.) DRAFT

-line m

-line m ck look at w ck look at w If you are watching a show and want a quick look at whats on next, press the BLUE button to display a one-line mini program guide. You can use it for the current channel or you can type in a new channel number to see whats on there. Look for the channel or time you want using the UP, DOWN, LEFT and RIGHT arrows. Press SELECT on the new show if you want to go to that channel. online mini-

guide MINI GUIDE I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 20 CCCHAANNNEEL BBANNNNER && TTV OOOPTIONNS When you nd a current show in the guide you want to watch, press SELECT and the receiver changes to that channel. The channel banner briey displays at the top of the screen with program title, channel number, date, time and other information. Select More Info for detailed program information and other options. You can also press INFO to display the channel banner while watching a program. The channel banner also provides easy access to Messages, the last four channels you watched, Favorite Channels, Closed Captioning, Audio and Video options, and Parental Controls. Use the ARROW keys to highlight an option, then press SELECT. MESSAGES INFO V sends Select Messages, to see your messages. DIRECTV sends V sen messages to you for important news items or special promotions. ecial promotions. cial promotions. When you have new mail, an envelope icon appears in the appears in the appears in th channel banner. DRAF Select Info to read a brief description of the program. For detailed program information and other options select More Info. C H A P T E R 2

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P R O G R A M I N F O 21 CCHAANNNNEEEL BBAAANNNERR && TVV OOPPTIOOONS LAST 4 Select Last 4 to see a list of previous channels youve watched

(up to 4). When you select a channel from this list, the receiver will tune to that channel. This is an easy way to toggle among the channels you watch most often. FAVORITE CHANNELS Select Favorites to update the program guide to show only the channels you want to see. You have four options to choose oose se from such as, All Channels, Channels I Get, Custom 1 m 1 and Custom 2. Channels I Get displays only the channels annels annels you subscribe to. Custom 1 and 2 are self-created lists of your d lists of y d lists of your favorite channels. If one of your self-created lists is active, select ts is active, select s is active, select the Add... or Remove... option to add or remove the current emove the current e the current channel from that list. DRAFT CLOSED CAPTIONING Select the CC option, then select either DIRECTV Subtitles or Closed Captioning. Both options display the same text so only one or the other can be ON at a time. The display format is the only difference so check out both to determine your preference. Select OFF to turn the display of subtitles or closed captioning off. I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 22 AUDIO/VIDEO OPTIONS CCCHAANNNEEL BBANNNNER && TTV OOOPTIONNS Select Audio/Video to change the resolution and format of your display and to change audio to an alternate language, when available. Select Change Resolution & Format to change the display settings; each press of SELECT toggles to the next available option. The current settings are shown in gray text. You may also select a language from options listed. Not all programs have alternate languages. PARENTAL CONTROLS Select Parental to quickly lock or unlock your receiver. You r. You

. You can also customize your parental controls settings by selecting y selecting y selectin ental controls ntal controls Parental Controls. For more information on parental controls settings, see the Parental Controls section in Chapter 6. Chapter 6. apter 6. DRAFT C H A P T E R 2

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P R O G R A M I N F O 23 CCHAANNNNEEEL BBAAANNNERR && TVV OOPPTIOOONS PICTURE IN PICTURE Watch two programs, live or recorded, at the same time. While watching one program, press the INFO button on your remote. Select PIP. The program youre currently watching moves into a smaller window on your screen. The larger video is the active program and can be controlled by your remote. To switch between programs, press the DOWN ARROW. To change the position of the smaller window, press INFO on your remote. Select PIP and choose a position from the options provided. NOTE: The Picture in Picture feature is only available on the TV connected directly to an Advanced Whole-Home HD DVR (model me HD DVR (model HR34 and above). lable on th HD DVR (model RAFTur DRAlable on the TV I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 24 MY DIRECTV The DIRECTV Menu is your hub for access to My DIRECTV, Search & Browse, Recordings, Extras, and Settings & Help. Press MENU on your remote to see your available options. My DIRECTV gives you quick access to programs/channels you watch frequently, as well as recommended programs based on your past viewing history. Use the ARROW keys to highlight a title you are interested in, then press SELECT for program information. SEARCH & BROWSE The Search & Browse option lets you access Smart Search, All Smart Search, mart Search All Movies, On Demand and TV Shows. See Chapter 3 Search &

apter 3 Search &

apter 3 Search &

Browse for more information. DRAFT RECORDINGS The Recordings option lets you access the Playlist and Manage Recordings features. For additional information, see Chapter 4, Recordings. MMENNU C H A P T E R 2

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P R O G R A M I N F O 25 MMENNUU EXTRAS Use the Extras option to access Messages, the DIRECTV Active Channel, GSN Game Lounge, TV Apps, Music & Photos, and Showroom. Depending on your setup, it may also include the Caller ID feature. For additional information, see Chapter 5, Extras & Special Features. SETTINGS & HELP The Settings & Help option lets you access Settings, Parental rental Controls, Favorite Channels and Help. For detailed information on nformation on nformation on each of these topics, see the Chapter 6, Settings & Help. s &

s & Help. Help. I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 26 CCHHAPPTEERR 3: SEAARRCCH & BROOWWWSEE Seearrch FFeeaturres ................................................................. 28 SSmmart SSearchh ............................................................................28 YYouTubee Searrch .........................................................................29 AAll MMoviees, Onn Deemmand aand Pay PPPer VViieww ..................... 30 AAlll Moviees ..................................................................................30 OOnn Demmand ...............................................................................31 RReecordiinng Frrom AAll Movviees or Onn Demmmandd ....................32 PPaay Perr View Eventss ..................................................................35 TVVV SShowsss andd Geniee RRecommmennnds ............................. 3

. 33366 TTVV Showwws ................................................................................... .....366

........... GGeenie RReecommmennddss .................................................................. ......... 36 DRAFT C H A P T E R 3

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B R O W S E 27 SSEEAARCCHH FEEAATTURRESS SMART SEARCH DRAFTd d To search for programs, press MENU on your remote and select Search & Browse, then select Smart Search. Before you start typing, check out our Suggested Searches for recommendations on hot new shows, the most popular shows this week, or programs related to current events like the World Series. Enter your search term using the onscreen keypad, or use the numbers on your remote to triple tap the words. Theres no need to enter words like the or an. Whether youre looking for a movie, show, person, channel, sports,

, sports, sports, etc., youll start seeing results as soon as you start typing. Search g. Search earch nds all matching programs within the 14-day program guide as m guide as m guide as well as within the DIRECTV movie library. As many as three of the as three of the as three of the rst results are Top Matches: Search anticipates what you are tes what you are es what you entering and gets you to your results faster. Select a program from Select a program from ct a program from the search results for more information and recording options. nd recording options. nd recording o A Keyword Search allows you to nd all shows with a specic word in its title or description. For example, if you use your favorite sports team as your keyword, the results will include available games, interviews, documentaries, etc. Type your keyword on the search screen and press the RED button on your remote. Youll be given the option to select a category to narrow your results. You can select individual programs or you can select Autorecord to automatically record all programs matching your keyword search. You can edit or repeat previous searches. To access your previous searches, select Recent Searches at the bottom of the keypad. l shows with a speci l shows with a speci f you use your f you use your fav will include a will include your k your k I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 28 YOUTUBE SEARCH SSSEEARRCCHH FEEEATUUREES If your DIRECTV HD DVR is connected to the Internet, you can search for and watch YouTube content on your TV. (If you arent connected, learn how to get connected at directv.com/

getconnected.) If youre already connected, follow these simple steps:

1. Press MENU on your remote and select Search & Browse, then select Smart Search. 22. Enter your search term using the onscreen keypad, or use the e the the numbers on your remote to triple tap the words. 33. Search results appear on the right side of the screen. The creen. The creen. The YouTube search is displayed at the bottom of the results list. he results list. the results list. Select the item labeled YouTube. 44. A list of YouTube videos matching your search term will r search term will r search term will y highlighting y highlighting a e title and e title and display. Play a video from this screen by highlighting a title and pressing SELECT. Otherwise, highlight the title and press INFO for a description of the video and other options. ns.ns. DRAFT C H A P T E R 3

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B R O W S E 29 AALLL MMOVVVIESS, ONN DDEEMAND AANNND PAYY PERR VIEEEW ALL MOVIES To see what movies and On Demand content are available, press MENU, select Search & Browse, then select either:

All Movies (Channel 1100) On Demand (Channel 1000) TV Shows (Channel 1998) DRAFT All Movies offers an easy, one-stop way to nd ANY movie on

,, DIRECTV, including broadcast channels, premium channels, latest releases, In Theaters, Pay Per View, and On Demand. This nd. This This includes both free and premium movies. Press MENU, select Search & Browse, then select All Movies. ct All Movies. ct All Movies. The latest movies are also available in the program guide am guide am guide starting at channel 125. A few of the categories include:

Just Added - New titles available every week. y week. y we Whats On Now? - Movies that you can either watch instantly or that will start in the next 30 minutes. In Theaters - Movies coming soon. Read a description of the movie and schedule it to record as soon as its available. Select a category and browse the titles using the arrow keys on your remote or the Page Up/Down buttons. Alternatively, you can search for a movie by typing in your search term using the number keys on your remote like a cell phone. ther watch in ther watch i I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 30 ALLL MMOVIEES, ONN DEEMMAAND AANDD PAYYY PERR VIEEW You can record or order movies from this screen. Any movie with a green Play icon is available to order and watch immediately. Select the movie, select the Play option, then follow the onscreen instructions. Within the rst ve minutes, you can still cancel your purchase. Press INFO, select More Info, then select Cancel PPV. NOTE: As long as your receiver is connected to a land-based phone line or the Internet, you can use your remote to order. Otherwise, order on directv.com. ON DEMAND et, DIRECTV If your DIRECTV HD DVR is connected to the Internet, DIRECTV et, DIRECT On Demand lets you enjoy hundreds of additional box ofce l box ofce box ofce hits available for purchase as well as thousands of movies and ds of movies ds of movies and TV shows that can be downloaded to your receiver at no extra eceiver at no extra eceiver at no extra charge. Browse the listings by category such as, Movies, Kids &

uch as, Movies, Kids uch as, Movies, Kids Family, TV Series, etc. On Demand titles will download to your will will download to y DIRECTV Receiver over the Internet. download t NOTE: In order to download programs to your DIRECTV HD DVR over the Internet, you need DIRECTV Advanced Receiver Service and broadband Internet service with a connection speed of 750 Kbps or higher (DSL or cable). Please refer to Appendix 4 for details regarding connecting your DIRECTV HD DVR to the Internet. DRAFT C H A P T E R 3

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B R O W S E 31 AALLL MMOVVVIESS, ONN DDEEMAND AANNND PAYY PERR VIEEEW VIEWERS TIP: You can also check out your favorite programmers home page for previews and missed episodes. Simply add a 1 in front of the regular DIRECTV channel number. For example, A&E is on channel 265. The homepage is channel 1265. RECORDING FROM ALL MOVIES OR ON DEMAND DRAFT ssing SE ssing SE When your HD DVR is connected to the Internet, you can record ord ord from both All Movies and On Demand. If your HD DVR is not s not not connected to the Internet you can still record from All Movies. Movies.s. When your receiver is NOT connected to the to the to the Internet:

ress the orange REC To record a program, highlight a title and press the orange REC ress the orang y Per View and On De

(Record) button on your remote. For Pay Per View and On Demand y Per View and On D programs, an orange Q next to the title indicates its been tle indicates its bee tle indicates its bee scheduled. (Regular broadcast programs, an orange R icon.) You can also record by highlighting the title, pressing SELECT, then selecting Add to Queue. All movie requests are stored in your Queue. To access the Queue, press MENU, select Recordings, then Manage Recordings and then select Queue. You can prioritize your Queue but movies may become available to watch in a different order. When a movie is available to watch, you will nd it in your Playlist. s, an orange R s, an orange I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 32 ALLL MMOVIEES, ONN DEEMMAAND AANDD PAYYY PERR VIEEW Your receiver has a default limit of 5 movies that will move from the Queue to the Playlist. Watch or delete one of these movies to receive more. You can also change the default limit by pressing MENU on your remote and selecting Recordings, then Manage Recordings, Queue, then Preferences. To watch a movie, press the LIST button on your remote to access the Playlist. Highlight a title and press the PLAY button. A conrmation message with the price of the movie will display, asking if youre sure you want to watch the movie. To delete a movie from your Playlist, highlight the title and press the RED button on your remote. To keep a movie, highlight the title and press the BLUE button on your remote. This ensures the s the the movie will not be deleted by the receiver as your disk drive lls up. e lls up. up. Warning: Setting too many programs to Keep may ll up your l up your l up yo disk and not allow new programs to be recorded. DRAFT C H A P T E R 3

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B R O W S E 33 AALLL MMOVVVIESS, ONN DDEEMAND AANNND PAYY PERR VIEEEW When your receiver IS connected to the Internet:

You can record from both All Movies and On Demand menus. To record a program, highlight a title, then press the orange REC

(Record) button. An orange R icon next to the title indicates its scheduled to record/download. All scheduled records/downloads (with the exception of In Theaters titles), as well as those that are ready to watch, are displayed in the Playlist. Press LIST to display the Playlist. Programs are downloaded in the order they were scheduled. If a movie is currently downloading, it appears at the top of your Playlist with a progress ogress gress bar displaying the % complete. You can start watching the movie e movie ovie while its downloading after the download progress bar turns r turns green. Movies scheduled, but waiting to record/download, are wnload, are wnload, a labeled Pending Download. To watch a movie, highlight the title and press PLAY button on your s PLAY button on you AY button on you remote. If its a pay title, a conrmation message with the price of the program will display, asking if youre sure you want to watch it. Delete or cancel a title from your Playlist by highlighting the title and pressing the RED button on your remote. ote.ote. DRAFT re sure you want to w re sure you want to w st by highlighting t st by highlighti essage with the price essage with the I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 34 ALLL MMOVIEES, ONN DEEMMAAND AANDD PAYYY PERR VIEEW All In Theaters titles are stored in your Queue. To access the Queue press MENU, select Recordings, then Manage Recordings and then select Queue. When a movie is available to watch, you will nd it in your Playlist. Your receiver has a default limit of 5 movies that will move from the Queue to the Playlist. Watch or delete one of these movies to receive more. You can also change the default limit by pressing MENU on your remote and selecting Recordings, then Manage Recordings, Queue, then Preferences. PAY PER VIEW EVENTS Special events like UFC, Boxing, WWE and more are listed in are listed in are listed in the program guide starting around channel 117. (Actual channel 7. (Actual channel tual channel number may vary depending on current offerings.) erings.) erings.) Ordering PPV events works the same way as ordering DIRECTV On Demand movies from the program guide. See previous e. See previous e. See previo section for details. y as ordering DIREC y as ordering DIREC DRAFT C H A P T E R 3

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B R O W S E 35 TTVV SHHOWWWS AANDD GGEENIE REECCOOMMMEENDS To discover the TV Shows screen, and see whats available to watch now, press MENU, select Search & Browse, then select TV Shows. TV SHOWS DRAFT TV Shows is your destination for all things TV. Go to TV Shows to nd programs you can watch instantly, as well as to enjoy the benets of DIRECTVs Genie Recommends feature. NEW GENIE RECOMMENDS FEATURE Accessible via MyDIRECTV, and TV Shows in the Search &

earch &

earch Browse screen, the Genie Recommends feature enhances enhances enhances your viewing experience by giving you full control over how, rol over how, l over how, what and when you watch:

sample shows Suggests TV programs and makes sample shows sample show available for you to watch now, based on your tastes and whats popular sed on your tastes a sed on your tastes a Lets you easily convert any show to series recording Can start your favorite shows from the beginning, even if es reco es reco you tune in late To start using Genie Recommends, press MENU, and either access it via the MyDIRECTV screen, or select Search &

Browse, then TV Shows, then Genie Settings. I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 36 TVV SSHHOWWS AANND GENIE RECCCOMMMENDS NOTE: TV Shows and the Genie Recommends feature are only available on the Genie (Adv Whole Home) HD DVR (model HR34, HR44 and above) and Genie Clients (model C31 and above). NOTE: The DIRECTV start-from-the beginning feature can only be used if the tuner was pre-set to your shows channel, or someone else in a Genie-networked household was watching the show from the start. DRAFT C H A P T E R 3

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B R O W S E 37 DRAFT I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 38 CCHHAPPTEERR 44: RECCOORRDINNGS RReecoordinng froom YYoour CCoomputerr, Phhoonee or iPPad ......52 Frrom a Computeerr .................................................................... 52 DIRECTTVV Moobile AAppps ............................................................ 53 TVV TV MoobileM ompom DRAFT RReecoordingg a Single SShoww ...................................................... 40 FFroom Livve TV ............................................................................... 40 FFroom thhee Guidde ........................................................................... 40 CChhanginng a Recorrd OOptioon .......................................................... 40 SStooppingg an In-prooggress Recoording .......................................... 41 RReecoordingg a Serieess ............................................................... 42 FFroom Livve TV ............................................................................... 42 FFroom thhee Guidde ........................................................................... 42 42

... 44422 CChhanginng a Recorrd OOptioon .......................................................... SStooppingg an In-Prrogress RRecoording .......................................... ...... 44422

........... 43 WWaatcchingg and Deleetiing YYour Recorrded SShoowws .................. .............. Plaayylist ..................................................................................... ................... ............... 44444

....... PPlaaylist OOptions ........................................................................... ........................... 44455 MMaanaginng My Playylisst .................................................................. 46

................................ 46

........................ ........................... MMaanage RRRecorrdinggs ............................................................... 48

...... TTo Do Lisst ...................................................................................... 48 SSeries MMManagger ........................................................................... 49 QQuueue ............................................................................................ 49 HHisstory ........................................................................................... 50 PPuurchasses .................................................................................... 50 MMaanual RRecorrdinggss ..................................................................... 50 RReecord DDefauults .......................................................................... 50

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R E C O R D N G S I 39 RREECOORRDINNG AA SSINGGLEE SSHOWW FROM LIVE TV To record a show you are currently watching, simply press RECORD once. FROM THE GUIDE You dont have to be watching a show to record it. Simply nd e it in the program guide and press the RECORD button. The orange record icon appears to let you know your show is being s being eing recorded or is scheduled to record. NOTE: You can record two shows at the same time with your time with your me with your DIRECTV DVR if you have made the proper connections to your connections to your connections to your satellite dish. DRAFT CHANGING A RECORD OPTION N Some live events and even a few TV shows run past their allotted time slot. Your DVR is very smart, but it sets up all recordings based on the start and stop times the broadcasters give us for the program guide. If you are watching while recording and you think your show I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 40 REECCOORDING AA SINNNGLE SHOOW might go into the next time slot, press INFO on the remote, then select More Info and Recording from the onscreen choices to see the recording options for that show. Once there you can change the stop time or any other option. To save your changes select Save Changes. If your show is set to record in the future, you can nd it in the guide or To Do list, then press INFO to display the Info screen. To change a recording option for that one show, select Episode Options and choose whichever option or options you want to change. If you want to change a recording option for every show in the series, select Series Options and then choose the options you want to change. STOPPING AN IN-PROGRESS RECORDING DING If you press the RECORD button a second time on a single show e on a single show on a single show pear giving you the pear giving you t

(like a movie), an onscreen message will appear giving you the cording Options, or cording Options, or choice to Keep Recording, Change Recording Options, or ancel a recording ancel a record Stop Recording. This is an easy way to cancel a recording. DRAFT C H A P T E R 4

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R E C O R D N G S I 41 RREECOORRDINNG AA SSERIES RREECOORRDINNG AA SSERIES FROM LIVE TV FROM THE GUIDE If the show you are currently watching is a series and not a single event (like a movie), simply press the RECORD button twice to automatically record every episode of the series. The RECORD icon is now a repeated circle R to let you know that this is a series and not a single recording. DRAFT OptioOptio As mentioned previously, you dont have to be watching a series ries ries to record it. Simply nd it in the program guide and press the the e RECORD button twice to record all episodes of it. CHANGING A RECORD OPTION If you are currently watching a series show and need to extend and need to extend and need to the recording time or change any other recording option, press recording option, pres recording option, p INFO on the remote, select More Info and then Series Options and then Series O and then Series O from the onscreen choices. If you see a series set to record in series set to rec series set to r the future in the program guide or the To Do List, to change a o List, to c o List, to c record option, press INFO and select Series Options. STOPPING AN IN-PROGRESS RECORDING If you press the RECORD button a third time on a series, an onscreen message will appear giving you the choice to Keep Recording, Change Recording Options, or Stop Recording. I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 42 WWATTCHHING AANNDD DEELETTINNGG YOUURR REECORRDED SSHOWWS WWATTCHHING AANNDD DEELETTINNGG YOUURR REECORRDED SSHOWWS To see your list of recorded shows, press LIST on the remote. Alternatively, you can press MENU and select Recordings, then Playlist. Use the arrow keys to highlight the desired show, press SELECT, then select Play (or Resume if youve already watched part of the show) to start the show. You can use any of the DVR control buttons (like PAUSE, FFWD, REW, etc.) while watching your recorded show. If you press STOP, the show will stop and an information screen with various options will appear. The last channel viewed in live TV will appear in the upper-left corner of the screen. To return to full-screen live TV, press EXIT or select Done. DRAFTT C H A P T E R 4

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R E C O R D N G S I 43 PPLLAYYLLISTT PPLLAYYLLISTT REC T The Playlist screen displays all your recorded programs. To get to the Playlist screen directly, press LIST on the remote, or press MENU and select Recordings, then Playlist. Titles that you have not viewed yet are shown in bright, white letters, while titles that you have already viewed (partially or completely) are light grey. The time, date and channel of each recorded program is displayed to the right of the program title. Any icon identifying program status is displayed to the left of the program title (for example, a circle K for Keep Until I Delete). See the inside back cover for a list of all the icons. ion, n, Highlighting a program title displays the program description, rogram, m, just as in the Guide. If you press SELECT or INFO on a program, rs several s seve an Info screen is displayed for the program that offers several actions including Play, Keep, Delete and others. h a folder icon. a folder icon. Series programs are identied in the list with a folder icon. y series, the title for For example, if you record a weekly comedy series, the title for ress SELECT on the ress SELECT on t that series is shown with a folder icon. Press SELECT on the es for that series. The es for that series. The series title to see the recorded episodes for that series. The number of new (not viewed) programs and total programs for each series is displayed to the right of the series name; for example, 2 New/5 Total. Press PLAY on a series to play all the episodes in the folder, in order from oldest to newest. DRAFT nd total progr nd total program series nam series nam series, the t eries t eries t I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 44 PLAYLIST OPTIONS PLAYLLIST From the Playlist screen, press the YELLOW button to display Playlist Options. MMarrkk PProograamms to DDeleetee Select Mark programs to delete if you want to delete two or more programs at once. SSorrtt Prrooggramss bby CCCateegoryy Select Sort programs by category and then select Movies, Sports, News, Kids, etc., to lter the playlist as desired. This This option will help you nd what you want faster, once you start u start u start to record a lot of programs. This is just a temporary lter for y lter for y lter for see your full ee your full your list, so just press the left arrow or BACK to see your full Playlist again. T DRAFT CChaangee OOrdderr oof PPllaylisstt w you want to Select Change order of Playlist to pick how you want to w you want t arrange the order of your recorded shows. You can sort by date with the newest at the top (the factory default setting), the oldest at the top; or alphabetically with A at the top, or Z at the top. can so can so lt slt s C H A P T E R 4

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R E C O R D N G S I 45 PPLLAYYLLISTT OOpeen/CCloose All Series programs are grouped in folders in your Playlist. Select Open/Close All to open all of your folders so you can see each episode without having to select each series individually. You can also use this option to close them all. FFilteeer by Playylisst If you are set up on a Whole-Home DVR or Adv Whole-Home network, this option lets you select whether to see all available titles from all receivers, or just those on the local receiver. MANAGING MY PLAYLIST Your DVR has a lot of recording space but it is possible to ll up sible to ll up sible to l the hard drive if you record regularly. A quick way to check how way to check how ay to check how much space you have available is the Disk Space Bar. pace Bar. Bar. DDiskk Sppaacce BBarr The Disk Space bar is at the bottom of your Playlist. It shows the approximate amount of space available on your disk at any given time. The Disk Space bar shows programs you have designated Keep Until I Delete in dark blue, programs subject to expiration or automatic deletion in light blue, and the remaining unused disk space that is available for recording in black. When your disk is full, the oldest shows (viewed or not) are automatically pushed out to make room for the new ones. our Playlist. I our Playlist. It s your disk a your disk DRAFT I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 46 39% FreeFrFreeee If you have a show that you dont want pushed out, press the BLUE button to Keep it in your Playlist until you delete it. KKeeepp Highlight the show you want to keep and press the BLUE button on your remote. A blue, K icon will appear next to the program title indicating it will be kept until you delete it. You may be tempted to make all of your recordings Keep Until I Delete, but if your hard drive ever lls up, new recordings cant take place. Another way to manage your Playlist is to delete recordings you no longer want. DDeleete Highlight a single show or a series (indicated by a folder icon) er icon) er icon) and press the RED button to delete it. If you delete a folder, a folder, a folder, all episodes of that series will be deleted. Dont worry about worry about orry about pressing the RED button accidentally. You will always see a l always see a l always see conrmation message before you delete anything. nything. nything. Note that HD programs take up more disk space than SD. k space than S k space than SD. Thus, you may want to record your favorite content in HD, while content in HD, content in HD recording other shows in SD to optimize your use of the available recording capacity. use of th use of th AFT DRAFT PLAYLLIST C H A P T E R 4

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R E C O R D N G S I 47 TO DO LIST MMAANAGGGE RRECCOORRDINGSS Once you have scheduled recordings, you can nd the status and history of those recordings by pressing MENU and selecting Recordings, then Manage Recordings to see the following options: To Do List, Series Manager, Queue, History, Purchases, Manual Record and Record Defaults. These features are described on the next few pages. DRAFT The To Do List displays recordings your DVR is scheduled to to to make in the future. Icons next to the titles indicate whether the her the the recording is a single event, part of a series, or an autorecord record based on a person or keyword search. The list is ordered by dered by dered by time with the next recordings at the top and the furthest in the furthest in furthest in the future at the bottom. You can use this screen to make sure your to make sure your make sure your recordings are properly scheduled or to delete future scheduled ete future scheduled ete future sc recordings you no longer want to record. DIRECTV On DEMAND programs scheduled to download over the Internet are shown in the Playlist, not the To Do List. DIRECTV On DEMAN DIRECTV On DEM the Internet are sho the Internet are sho Deleting single shows is easy: Simply highlight the show you want to delete and press the RED button on the remote. A conrmation message will appear before you can delete the show. If you want to delete an entire series from the To Do List, select the show, select Series Options, then select Cancel Series. ht the ht the I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 48 SERIES MANAGER MMAANAAGE RRRECORRDINNGS The Series Manager screen displays a prioritized list of all the series youve scheduled to record. If there is a series recording conict and the receiver must choose which show to record, it uses this list to determine the priority. As you set up series recordings, the most recent series goes to the bottom of the list in last priority. You can change the order of the priority at any time by selecting Series Manager, selecting the show you want to move, moving the highlight to the right, then using the arrow keys to promote or demote the series. There are a couple of color key short cuts on this screen as well. well. ll. Use the RED button to delete an entire series. Use the GREEN REEN button to move a highlighted show to the top of the list in one t in one t in one press. You can also adjust the recording options used for a particular for a particular a particular series from this screen. Select the series you want, then select u want, then select u want, then se Series Options and change the recording options as desired. options as desired. options as desired DRAFT QUEUE The Queue screen displays titles that are in the queue waiting to be delivered to your hard drive. See Chapter 3, All Movies, On Demand and Pay Per View: Ordering Programs for details. C H A P T E R 4

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R E C O R D N G S I 49 MMAANAGGGE RRECCOORRDINGSS HISTORY Provides status information for every recording scheduled, whether they were completed, canceled or deleted. If you think something should have been recorded, but wasnt, check here to look for an explanation. PURCHASES Provides status information for all Pay Per View programs that t were bought and, if viewed, the date and time. MANUAL RECORDINGS DRAFT recording up recording u To set up a recording based on channel, time and date, select and date, select date, select Manual Record and enter all of the options as you wish, ns as you wish, ns as you wish, including whether you want this to be a one-time or recurring recording (i.e. every Tuesday), channel, day and date, start time and duration. You can schedule a manual recording up to 14 days in advance. one-time or recurrin one-time or recurr day and date, start day and date, start RECORD DEFAULTS The Record Defaults screen lets you set the recording options you want the receiver to use every time it does a recording. The receivers default settings work best in the vast majority of cases, but you may want to change them to your personal preferences. I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 50 When recording a series, the Episode Type gives you the option to record rst run only, repeats only, or both. The Keep at Most option lets you decide how many episodes you want to keep: 1, 2, 3, 4, 5, 10 or All. If you select All Episodes for a show that appears many times in the guide, you may nd it uses disk space rapidly. The Keep Until option lets you keep a recording until you delete it or until the disk is full, in which case the DVR can delete it automatically if the disk lls up. A recording that is labeled Keep Until I Delete will never be deleted until you do it manually. If all of your recordings are labeled that way and the disk lls up, no new recordings will occur ur r until you manually delete some of your Keep Until I Delete elete e recordings. The Start and Stop options let you adjust the times of your es of your es of you recordings to ensure you dont miss a thing. Keep in mind Keep in mind Keep in mind that starting early and ending late on all of your recordings your recordings r recordings may create more recording conicts than if you started and an if you started and an if you starte stopped on-time (according to the program guide schedule). If you nd a particular series runs habitually late or early, it is better to adjust that series using the programs Info screen rather than set the recording defaults, which would affect all of your DVR recordings. Press MENU, select Manage Recordings, then select Series Manager. Select the program you want to adjust, then select Series Options. ogram guide schedul ogram guide schedu abitually late or abitually late or ear programs I programs Inf ich wou ich wou ecec DRAFT MMAANAAGE RRRECORRDINNGS C H A P T E R 4

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R E C O R D N G S I 51 RREECOORDDIINGG FROOMM YOUUR COOMMPPUTEERR, PHONEEE OR IPADD Have you ever forgotten to set a recording and wish you could do it remotely from work or while on the go? You can with directv.com, and DIRECTV Mobile Apps. NOTE: You must have an account on directv.com to use remote scheduling. our SD DVR. DRAFT DRD DVRs in your home FROM A COMPUTER To schedule a recording from your computer, go to directv.com/

.com/om/

. Select ct tvlistings to see an online version of the program guide. Select e DVR in e DVR a show and click Record. If you have more than one DVR in and then click and then click your home, choose the DVR you want to record to and then click Record to Receiver. NOTE: If you have a mix of HD and SD DVRs in your home, D DVRs in your home make sure not to pick an HD movie for your SD DVR. It will not record. our SD DVR. It w I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 52 RRECOORDINGG FROM YOOUURR CCOMPUUTEER, PHHONE OOR IPPAD DIRECTV MOBILE APPS Our FREE Mobile Apps is available for the iPhone, Android, Palm Pre, Palm Pixi, BlackBerry, Windows Phone 7 and the iPAD. Turn your smartphone or iPAD into the easiest, fastest, most convenient way to nd any program and set your home DVR. Features:

Search for any television show up to 14 days in advance. Browse programs by channel, or date & time. Get program information instantly, including description, length and rating. Record a single episode or an entire series. d requests. Set start and end time extensions to your record requests. d request Order DIRECTV CINEMA right on your iPAD or phone D or phone r phone

(available for iPhone, Android, Palm, BlackBerry and ckBerry and ckBerry and Windows Phone 7), no need to have your receiver connected ur receiver connected ur receiver conne to a phone line. Record to any DIRECTV DVR in your home. TV DVR in your hom TV DVR in your hom You can also go online to directv.com/mobileapps for more information. You can also learn all about DIRECTV Everywhere, the mobile app that brings the DIRECTV viewing Chapter 5, Extras & Special Features: DIRECTV Mobile Apps. DRAFT eapps for mor eapps for mo C H A P T E R 4

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R E C O R D N G S I 53 DRAFT I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 54 CCHHAPPTEERR 55 -- EXXTTRAAS && SPECCCIAAL FFEAATUURESSS Exxtrras .................................................................................. 56 MMeessagees ........................................................................................ 56 DDIRECTTVV Actiive Channell ............................................................. 56 GGSSN Gaamme Loounggee ...................................................................... 57 MMuusic && Phottos ............................................................................... 58 CCaaller IDDD .......................................................................................... 60 SShhowrooom ....................................................................................... 61 PPaandorraa ...........................................................................61 YYouuTubee ........................................................................................... 62 62662 Sppeccial FFeeatures ............................................................... ..... 633 DDIRECTTVV DooubleePPlay ............................................................. ........... ........ 63

................. GGaameSeearch ................................................................................. .............. 64 QQuuickTuunne ....................................................................................... .................... ................. 66644 SScoreGuuide ................................................................................... ......................... 66655

.............................. TTVV Appss ............................................................................................ 65 65

..... ................... ee .......................... DDIREECTVV Whhole--HHoomee DDVRR Servvvice .............................. 66 GGeeniie ((AAdv WWhoolee-Hommme) HHD DVVVR ................................ 71 DDIREECTVV Mobile AAppps .................................................... 73 FFor Smaartphoone && iPad .............................................................. 73 DDIRECTTVV Everywhheerre ............................................................... 74 DRAFT

............. ............. ........... ...... ... . C H A P T E R 5

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S P E C A L F E A T U R E S I 55 EEXXTRAASS Use the Extras option to access Messages, the DIRECTV Active channel, GSN Game Lounge, Music & Photos, Pandora and YouTube. Depending on your setup, it may also include the Caller ID feature. MESSAGES Press MENU, select Extras and then Messages to see your messages from DIRECTV. DIRECTV sends you messages about important news items or special promotions. DRAFT DIRECTV ACTIVE CHANNEL n Active to access n Active to access s the ACTIVE ke s the ACTIVE k Press MENU, then select Extras, then Active to access the DIRECTV Active channel, or simply press the ACTIVE key on your remote. The DIRECTV Active Channel provides a variety of interactive services, including daily and extended weather forecasts, daily horoscopes, lottery results, the GSN Game Lounge, and a quick list of the most popular shows on DIRECTV at any given time. For local weather on demand, press ACTIVE and select the Weather option. The rst time you use this feature, you will have to enter your local ZIP code. You can view up to ve cities by oo I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 56 selecting the My Cities menu item and following the onscreen instructions. To exit the DIRECTV Active channel, just enter a channel number or press the CHAN UP/DOWN key. NOTE: Because it is an interactive channel, the DIRECTV Active screen may take a few moments to load. Please be patient. GSN GAME LOUNGE Press MENU, select Extras, then Game Lounge. The GSN The The GSN GSN games that games tha Game Lounge service contains memory and skill games that you can play onscreen using only your remote. There are free There are free ere are free as well as subscription-only games to play. If you become a top If you become a top If you become scoring player, you will see your name on the leader board. the leader board. the leader board. DRAFT EEXTRRAS C H A P T E R 5

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S P E C A L F E A T U R E S I 57 EEXXTRAASS MUSIC & PHOTOS Music & Photos is an optional item in the Extras menu, only shown when your DVR is connected to a home network. Compatible models include the DIRECTV HD DVR (models HR44, HR34 and HR20 or later) or DIRECTV Plus DVR (model R22). Other models may support DIRECTV Media Share in the future. Your DIRECTV Receiver can be connected to your home network to show photos and play music and videos that you have saved on your personal computer. You must have at least one personal computer running a media server (e.g. TVersity, Windows Media edia edia Player, Intel Viiv) in your network for this service to work. For For r help on setting up Music & Photos, visit directv.com/mediashare. Once your DVR is properly connected to the media server on dia server on dia server o your home network, press MENU and select Extras then Extras then xtras then Music & Photos. The DIRECTV Media Share screen are screen are screen will display. Select Music to access music by Artist, Album, Song, DRAFTal Playlists and Channel. Your favorite music will play as you watch TV or view photos from your PC. Once the desired songs are selected, the songs information will display on the Progress bar. Artist, Artis Album, m, Son music will pla music will pl nce th nce th I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 58 Select Photos to go to the Photos submenu. Select Browse to see several photos at once. The DVR controls on your remote allow you to stop, play or skip through your music and photos. Press the GREEN button on your remote to toggle among music, photos and video control modes. Pressing the STOP button while in music control mode stops the music from playing and the audio from the current channel is then heard. Pressing the STOP button while in photo control mode stops the display of photos and displays the video from the current channel. DRAFT EEXTRRAS C H A P T E R 5

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S P E C A L F E A T U R E S I 59 EEXXTRAASS CALLER ID Depending on your phone company, the Caller ID option may be labeled in the format Telco Caller ID where Telco is your phone companys name; or it may appear in the Extras option when you press MENU. To set up your receiver to display an onscreen notice whenever you receive a call, press MENU and select Caller ID, then select Turn on Notices. This will toggle the option to now read Turn off Notices. Note: In some areas, you must press MENU, then select Extras, then select Caller ID, then Turn on Notices or or Turn off Notices. DRAFT NOTE: You must subscribe to caller ID service through your ce through your rough your phone company and your DIRECTV Receiver must be connected to the phone line. ver must be connecte ver must be con You can review your 25 most recent calls in the call log at any time. To see your call log, press MENU, select Caller ID then select Call Log. Highlight and select a name to delete that listing from your log. Note: In some areas, you must press MENU, then select Extras, then select Caller ID, then Call Log. call he he call CC I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 60 SHOWROOM PANDORA Showroom offers you DIRECTV content such as instructional videos, behind-the-scenes clips and video extras, information about DIRECTV sports subscriptions, special offers, trailers and more. DRAFT Pandora is personalized Internet radio designed to help you discover new music youll love, mixed in with music you already ady y know. To use Pandora, your receiver must be connected to the o the Internet and you must have a Pandora account set up online. To online. To online. access Pandora, press MENU on your remote. Select Extras then ct Extras then ct Extras then Pandora. You can listen to various stations and create, edit and personalize edit and personalize edit and pers stations. To listen to Pandora while watching a program: While listening gram: While lis gram: While listen to Pandora, press EXIT on your remote and select Yes, Play select Yes, select Yes, P Pandora to display video onscreen. Your remote buttons now te butto te butto control your music. To switch to video control, press ENTER on your remote to change programs. To exit Pandora and go back to TV, press EXIT and select No, Stop Pandora. essess EEXTRRAS C H A P T E R 5

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S P E C A L F E A T U R E S I 61 EEXXTRAASS YOUTUBE Watch millions of Internet videos on your TV. If your DIRECTV HD DVR is connected to the Internet, you can search for and watch YouTube content on your TV. (If you arent connected, see Appendix 4.) If youre already connected, follow these simple steps:

11. Press MENU on your remote and select Extras, then select YouTube. 22. Enter your search term using the onscreen keypad, or use use use the numbers on your remote to triple tap the words. s. 33. A list of YouTube videos matching your search term will rm will rm wi ighting a title ighting a display. Play a video from this screen by highlighting a title t the title and the title and and pressing SELECT. Otherwise, highlight the title and o and other options. other options. press INFO for a description of the video and other options. DRAFT I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 62 DIRECTV DOUBLEPLAY Your DIRECTV HD DVR supports these special features that can be accessed without going through a menu. With DoublePlay, you can easily switch between two programs on at the same time without missing a minute of either. Your HD DVR stores up to 90 minutes of live TV on two channels. If you tune to a new channel (a third channel), the saved portion on the original channel is cleared. DoublePlay expires after two hours of non-use. 11. While watching one program, press the DOWN arrow on n your remote. A message displays conrming DoublePlay ePlay ePlay has started. 22. Press the DOWN arrow again and tune to the second pro-

second pro econd pro--

33. Now use the DOWN arrow to switch back and forth between k and forth between k and forth betw w-mo or instan 44. You can pause, rewind, fast forward, slow-mo or instant w-mo or inst gram. the two programs. replay both. Watching Program 1 T DRAFT NOTE: You cannot fast forward during live TV until you pause or rewind a program. Watching Program 2 SSPECIAAAL FEAATURRES Program 2 Program 1 C H A P T E R 5

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S P E C A L F E A T U R E S I 63 SSPPECIIALL FEEAATUREESS GAMESEARCH Sports blackouts, a long-time source of frustration and confusion for sports fans, occur when a sporting event is not televised in a certain area. But thanks to DIRECTVs cutting-edge technology, whenever you tune to a channel with a blacked-out game, GameSearch recognizes the blackout and immediately looks to see if the game is on another channel. If a broadcast of the game is found, GameSearch displays an onscreen message that gives you the option to tune to that channel. If it cant nd one, an onscreen message will let you know the game is not available. QUICKTUNE Use QuickTune to get to your 9 must see channels fast! While hannels fast! While nels fast! While ur remote control. A watching live TV, press the UP arrow on your remote control. A ur remote con display with spots for 9 channels will appear on screen. To ll the spots, press the GREEN button on your remote control. The channel you are currently viewing will be added to the currently highlighted spot in the QuickTune display. After youve made all your picks, press the UP arrow whenever you want to bring up the application. Use the arrow keys to highlight the channel you want to watch and then press SELECT. ppear on screen. To ppear on screen. To your your remote contro contro wanwan DRAFTn added to the added to the c After you After you I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 64 SCOREGUIDE SSPECIAAAL FEAATURRES Interactive content, like scores, statistics and other information, is available on some of our special sports and entertainment channels. Look for an onscreen popup that lets you know when interactive content is available and follow the onscreen instructions to use the interactive features. DRAFT TV APPS With DIRECTVs exciting FREE TV Apps, like Flickr, ScoreGuide, eGuide, e, 5-Day Weather Forecast and Webcams, you can view your favorite our favorite our favorite pictures, get up to the minute scores, check your local weather, cal weather, cal weathe

without missing a second of what youre watching, all at the press hing, all at the press ing, all at the press of a button. To enjoy TV Apps, your DIRECTV HD DVR must be V HD DVR must be V HD DVR must b connected to the Internet. See Appendix 4, How to Network your 4, How to Network y 4, How to Network HD DVR, for instructions. Press the Right Arrow button on your remote control to ote c ote c launch TV Apps. Select the DIRECTV App Store icon at the top of the TV Apps Dock and choose the apps you want. You can also go to the online DIRECTV App Store on your computer, at directv.com/tvapps. Whenever you want to access your TV Apps, just press the Right Arrow button and select the App you want to use. C H A P T E R 5

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S P E C A L F E A T U R E S I 65 DDIRECCTVV WWHOLLEE-HHOMME DVVRR SSERVVICCE With DIRECTVs Whole-Home DVR service and the proper equipment, its like having a DVR in every room. Now even rooms with HD Non-DVR receivers can schedule and watch recorded programs. Start watching a recorded program in one room, stop it, then continue watching it in another room. 1. Neetwwoorrk YYouur Reccceiveerss:

When your HD DVR and HD Non-DVR receivers are networked, it allows them to share content. This is typically completed by an installer during your installation appointment. To learn more about upgrade and eligibility requirements, go to directv.com/

wholehome. To get a quick understanding of how recorded content is shared by your household, skip to step 7. NOTE: To access DIRECTV Whole-Home DVR service rvice rvice functionality, you need a DIRECTV HD DVR receiver (models eiver (models ver (models HR34, HR24, HR20-HR23 with DECA), an additional Whole-

ditional Whole-

ditional Who Home-capable receiver (models H25, H24, HR24, HR34, HR44, 4, HR24, HR34, H 4, HR24, HR34, HR44 H21 with DECA, H23 with DECA, R22 with DECA,HR20-HR23 with with DECA,HR20-HR2 with DECA,HR20-HR2 DECA) for each TV, a SWiM network, HD Access, DVR service and DIRECTV Whole-Home DVR service. There is a limit of one remote viewing per DVR at a time. For Whole-Home DVR to function, your receivers should never have an Ethernet cable connected, unless it is connected to a DECA. H24, H25, HR24, HR34, and HR44 receivers should never have a DECA installed. D Access, DVR D Access, DVR se There is a l There is a l DRAFT hole-

hole-

I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 66 DIIRECCTVV WWHOOLE-HHOME DVR SSERVVICE 22. AAcctivvaate DDIRREECTTVV WWhhole--HHomeee DVVRR SServvice:

Once DIRECTV Whole-Home DVR service is activated on your account, press the LIST button on your remote. The message on the right will display, conrming the service has been enabled. Select Continue. 33. NNaammee Youur Loocattionss:

Youll be prompted to give each receiver a name. We refer to this as Location. We recommend using a name that youll easily associate with the room or its location, such as, Living Room. The name must be 14 characters or less. You must be at the receiver to assign its name. After youve assigned a Location Name, you can change it ge it ge it as follows: Press MENU, select Settings & Help, then then then Settings, Whole-Home and then Name Location. ation. tion prompted to set the following Playlist sharing options:DRAFT 44. SSeet PPllaaylisst Shharinng OOpptioonnss (HDD DVR onnly):

HDD DVR onnly):

HD VR only):

DVR, youll be During initial setup, if the receiver is an HD DVR, youll be DVR, youll b options:

options:

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S P E C A L F E A T U R E S I 67 DDIRECCTVV WWHOLLEE-HHOMME DVVRR SSERVVICCE Share Playlist An HD DVR has the option to share its Playlist with other receivers. Lets say you have an HD DVR in your Den, an HD DVR in your Master Bedroom, and an HD Non-DVR in your Kitchen. If you set Share Playlist to No in the Master Bedroom, the other rooms (Den and Kitchen) wont be able to access the Master Bedrooms Playlist. Allow Deletion An HD DVR has the option to prevent another location from deleting programs that were recorded by that HD DVR. In our ur r previous example, if the DVR in the Den is set to allow deletion eletion on From this room only, a person trying to delete a program gram gram

(recorded in the Den) from the Master Bedroom or Kitchen would Kitchen would Kitchen would be prevented from doing so. You can change sharing options at any time. Press MENU, select Press MENU, select Press MENU, select Settings & Help, then Settings, Whole-Home and then le-Home and then le-Home and th Share Playlist. DRAFT 55. VVieww SSStatuus:

To view the Whole-Home status for all your connected HD DVRs, press MENU, select Settings & Help, Settings, Whole-Home then Status. This screen indicates if DIRECTV Whole-Home DVR service is authorized, as well as the Playlist sharing settings for all networked HD DVRs. I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 68 DIIRECCTVV WWHOOLE-HHOME DVR SSERVVICE TIP: Adding a second HD DVR to your DIRECTV System doubles your recording capacity. Dont worry about having to remember which DVR you recorded your shows on. Whole-Home DVR service keeps things simple by giving you a single, unied playlist of all your recordings on any connected TV. ecordings on ecordi ple by ple b 66. RReecoorrdd Prroggraamss:

If youre in a room with an HD DVR, and youve authorized DIRECTV Whole-Home DVR service, youll still record programs in the same way you did before. If youre in a room with an HD Non-DVR receiver, once you authorize DIRECTV Whole-Home DVR service youre able to request programs to record. To record a show youre currently watching or to record a highlighted program in the Guide, press the orange REC

(record) button. A message displays onscreen asking you to select the HD DVR you would like to record on; then select t t either Record Once to record the current episode, Record ecord ord Series to record the entire series or Do Nothing to cancel o cancel el your request. uest does not DRAFT resresDRA Dm a programs ntly wat ntly wat NOTE: Pressing the REC button twice to record a series or ecord a series or rd a series or pressing it three times to cancel the request does not work uest does not work on Non-DVR receivers. m a program You can also schedule a recording from a programs Info screen. To record a program youre currently watching or to record a highlighted program in the Guide, press the INFO button and select either Record Once or Record Series. If your recording (requested from a Non-DVR receiver) conicts with other recordings already scheduled on the DVR, a message will display letting you know that your program cannot be recorded. C H A P T E R 5

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S P E C A L F E A T U R E S I 69 DDIRECCTVV WWHOLLEE-HHOMME DVVRR SSERVVICCE Recordings can be deleted from any connected receiver that has been set up to Allow Deletion. However, to check the status of scheduled recordings on the To Do List or to change the priority of a series youve scheduled to record, go to the HD DVR, press MENU and select Recordings, then Manage Recordings for options. DRAFT 77. WWWatcchh Recoordded Proggrramms:

By networking your receivers, the recordings from all the HD DVRs in your household are combined into a shared Playlist. The shared Playlist is accessible by all networked receivers, even if the receiver is not a DVR! To access the Playlist, press ss ss the LIST button on the remote control, or press MENU, then hen select Recordings, then Playlist. Highlight a show and press and press and press SELECT to play. If youve already watched part of the show in e show in e show i another room, you can select Resume to pick up where you left up where you left up where you left off. You can use any of the DVR control buttons such as PAUSE, s such as PAUSE, uch as PAUSE, FFWD, ADVANCE, while watching your recorded show. orded show. orded show. You can limit access to programs with Parental Controls. See Parental Controls. Se Parental Controls. S Parental Controls in Chapter 6 for details. Your parental tails. Your pare tails. Your parenta control settings restrict access to both recorded and live corded and liv corded and l programs. Parental controls must be set at each receiver. To delete a program from your Playlist, use the arrow keys to highlight the desired show and press the RED button. Youll then be asked to conrm the deletion. A each re each re NOTE: Only two locations can access a recorded program at the same time (the HD DVR on which the program was recorded and one other location). If a third location tries to playback a recording, a message will display explaining that the program is not available. I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 70 GGENIE (AADV WWHOOLE-HOOME) HD DDVR Genie (Adv Whole-Home) HD DVR is the most comprehensive, exible and cost effective HD DVR experience from DIRECTV. The Genie HD DVR (HR44, HR34 and above), together with Genie clients or RVU-capable TVs, can serve your entire home, and allow you and your family to watch what you want, where you want, when you want. You can use your Genie HD DVR in three ways:

1. As a standalone HD DVR - connect it and get all the enhancements and superior receiver features of the HR44, HR34 and above. 22. As an HD DVR in a Whole-Home DVR setup - Genie enhances her HD HD your current Whole-Home setup. When connected to other HD receivers as the hub of your Whole-Home DVR experience, the ence, the he Genie HD DVR allows you to stream recordings to four active our active our act rooms simultaneously (up to three clients). 33. As a Genie server connected to Genie client and/or RVU and/or RVU d/or RVU DRAF DR es es cted to an HDT cted to an HD m yom yo ble TVs, clients and ot ble TVs, clients and onality in every room onality in every room devices - The DIRECTV Genie HD DVR can stream content and n stream content and stream cont features to RVU (remote viewing) capable TVs, clients and other devices, giving you full HD DVR functionality in every room. For example, if your Genie HD DVR is connected to an HDTV in your Living Room, as well as to a client and HDTV in your Ofce, plus RVU TVs in the Bedroom and Kids Room, you dont need a separate DIRECTV Receiver in each room: the client/s and/or RVU TVs let you watch, record and manage your shows directly, via the Genie (Adv Whole-Home) HD DVR. TV in you TV in you C H A P T E R 5

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S P E C A L F E A T U R E S I Record different shows at once with one DVR. dddddddddddddd R R R R R Genie HD DVR 71 GGEENIEE (ADDVV WHOLLE-HHOME)) HD DVVRR In any conguration, your Genie HD DVR offers the following features in addition to those of a DIRECTV HD DVR:

Record up to 5 programs simultaneously Store up to 200 hours of HD programming Get full HD DVR functionaltiy in every room Watch two shows at the same time with Picture In Picture (on the TV connected to the Genie HD DVR) NOTE: For a complete list of compatible RVU devices, receivers, ivers, vers, clients and required services, visit directv.com/Genie. DRAFT I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 72 FOR SMARTPHONE & IPAD DIRECTV MOBILLE APPPS Now your favorite shows, movies and sports are just a tap away, using your smartphone (iPhone, Android, Blackberry, Palm Pre, Palm Pixi, Windows Phone 7) or iPAD. Experience all the amazing features of the DIRECTV Mobile Apps with an HD DVR that is connected to the Internet. Features:

Use your phone or iPad as a remote control: Play, pause, rewind, fast-forward, scroll through channels, and more, all with a tap. Create your own Home screen: Get instant access to your your n your n your favorite channels and sports. You control whats on your e, the e, the screen by choosing the channels you want to see, the e modules you modules you teams and sports you want to follow, even the modules you want to include. DRAFT info:

info:

Create your own sports roster: Browse games and get games and get games and get scores instantly across all sports. You choose the teams u choose the teams u choose the teams and sports you want to follow. Search for any television show up to 14 days in advance. Watch movie trailers and get detailed show info: See ays in adva ays in adva descriptions, upcoming showings, cast & crew, parental info, similar shows, and photos. Channel-tune instantly with a tap. Easily share your favorite shows and movies with your friends on Facebook and Twitter. Go to directv.com/mobileapps for more information. C H A P T E R 5

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S P E C A L F E A T U R E S I 73 DDIRECCTVV MMOOBILLEE AAPPSS DIRECTV EVERYWHERE Now watch DIRECTV movies and TV shows on your tablet device, mobile phone or your computer, whenever, wherever you want. All you need is a DIRECTV online account, and an internet connection. To learn more about DIRECTV Everywhere go to http://www.directv.com/entertainment/

DRAFT D NOTE: Certain remote control functions require a standard ard DIRECTV remote. iPad remote control functionality requires a quires a quires a home Wi-Fi connection. The iPad App requires Internet access ernet access ernet access and directv.com login. Internet connections may vary. In rare y vary. In rare y vary. In rar instances, scheduled recordings may not be recognized. Only recognized. Only ognized. Only available on certain DVR receivers. Visit directv.com/apps for rectv.com/apps for rectv.com/app complete details. iPad is a registered trademark of Apple, Inc. rademark of Apple, In rademark of Apple, Use of the DIRECTV mobile apps are licensed under nsed under nsed under DIRECTVs current End User License Agreement. Use of the ement ement. Us. Us DIRECTV mobile apps are also subject to DIRECTVs privacy policy and other legal policies, including DIRECTVs Customer Agreement for users who are DIRECTV customers. ECTVECTV I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 74 CCHHAPPTEERR 66 - SEETTIINGSS & HHEELLPP Seettings .............................................................................. 76 IInffo & TTeest .................................................................................76 DDissplay .......................................................................................76 AAuudio ..........................................................................................80 NNeetworkk Setuup ..........................................................................80 RReemotee Conttrol .........................................................................81 SSatellitee .....................................................................................82 WWhhole-HHHomee .............................................................................83 PPoower SSavingg .............................................................................83 8833 RReeset ......................................................................................... ..833 PPaareental Conttrolss .............................................................. ........ ....... 85

...............86 LLoock Noow ................................................................................... ............. UUnnlock NNow ............................................................................... .................. ..................88866

....... RRaatingss Limitts ........................................................................... ....................... 88877 AAddult Chhanneels .......................................................................... 8

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......................... CChhanneell Bloccks .........................................................................88

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....... WWeeb Viddeeos ................................................................................88 SSppendinng Limmits ........................................................................89 VVieewingg Hourrs ...........................................................................89 Faavoorite CChannnelss ............................................................. 90 HHeelpp .................................................................................... 91 DRAFT

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H E L P 7575 INFO & TEST SSETTTINGS Press MENU, select Settings & Help, then Settings to review or change your system settings. These include: audio options, video format, TV resolution, network setup, remote control setup and more. Select Info & Test to display the System Info & Test screen. Select Run System Test to initiate a test of the tuners, receiver ID and phone line. NOTE: Running the System Test will interfere with live TV and any e TV and any d any current recordings. Select More System Info to review your basic system information such as receiver model, receiver ID, access card number, s card number, s card number rent receiver settings. rent receiver settings software version, etc. as well as, current receiver settings. This bleshooting. blesho information can be useful during troubleshooting. sic system informatio ystem informatio DRAFT DISPLAY Select Display to access the following options: Preferences, Video, TV Ratio, TV Resolution, Captioning or Clock. Before you get started, you may want to review Appendix 5, About High-Denition, which describes HD formats and resolutions. I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 76 PPreffeereenncces These are user interface display settings which include:

Recording Tips: Turn On or Off helpful tips that display onscreen whenever you schedule a recording. Guide HD Channels: Choose whether you want the guide to show HD channels and their duplicate SD channels or to hide the SD duplicates. Guide shows: Select whether you want the rst press of the GUIDE button to take you directly to the program guide or to go to the category lter rst. Language: Select your preferred onscreen text language. Scrolling Effects: Turn scrolling effects ON or OFF. This affects is affects is affects the appearance of large text areas when they scroll. Banner Time: Set the channel banner time to determine how etermine how ermine how quickly the banner disappears after moving to a new channel. a new channel. a new chann on & ForDRAFT DRd resolution tempo NOTE: To change your screen format and resolution temporarily, press INFO on your remote, select Audio/ Video from the Channel Banner and select Change Resolution & Format. d resolution tem Video from th Video from t on & For VVideeeo Set your preference for the following screen options: Native, Screen Format and Bar Color. Native: You can turn Native mode ON or OFF. When Native Mode is ON, your TV auto-changes to match the resolution of the SEETTINNGS C H A P T E R 6

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H E L P 7777 SSETTTINGS program coming into the receiver. For example, if Native mode is ON and a program is being broadcast in 480p, your High-

Denition Receiver tells the TV to show it in that same format. If the next program changes to 1080i, the receiver tells the TV to change to that format. Native mode slows down the systems response time to channel changes since the receiver and TV must adjust the picture resolution at every channel change. Because of this, the default setting is OFF. When Native Mode is OFF, your receiver will display the program at the highest resolution set on the TV Resolutions screen. Screen Format: When a program is broadcast in a format that does not exactly t your TV screen, your receiver will automatically size the picture. Screen Format options include clude de Original Format, Pillar Box (Widescreen 16:9 HDTVs only), nly), y Letterbox (Standard 4:3 TVs only), Stretch and Crop. . If youre watching a widescreen movie on a Standard 4:3 TV, you dard 4:3 TV, you dard 4:3 TV may want to choose Letterbox which places bars on the top bars on the top ars on the top and bottom of the screen. If your HDTV is 4:3 aspect ratio, you

:3 :3 aspect ratio, you aspect rati may want to Crop or cut off the content at the left and right t at the left and right t at the left and rig side of the screen while preserving the proportion of the picture proportion of the pi proportion of the pi that remains. You can also Stretch the picture vertically or horizontally to ll up the screen. Bar Color: Select the Bar Color option to set the color of the bars displayed when you view programming in Letterbox or Pillar Box modes. DRAFT picture vertical picture vertic hehe TTV RRRatiioo Set the aspect ratio that matches your TV. Options are Standard 4:3 or Widescreen 16:9. I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 78 TTV RRResooluutionss Select the resolutions your TV can support so your receiver can pass the proper signal. To nd the resolutions your TV supports, check the users guide that came with your TV. If you select a resolution your TV doesnt support, the receiver will reset the resolution after a few seconds. CCappttionninng Select Captioning to turn closed captioning ON or OFF, and to select the font style, size and color for the display of captions. CCloccck Select Clock to set your time zone and whether you want the want the receiver to show Daylight Savings time or not. ant t SEETTINNGS C H A P T E R 6

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H E L P 7979 SSETTTINGS AUDIO Select Audio to make a persistent change to your audio settings. Audio options include:

Language: Select your preferred audio language, i.e. English, Spanish, Chinese, etc Sound Effects: Select the volume of sound effects Dolby Digital: Select whether you want Dolby Digital audio output ON or OFF, i.e. for a surround sound system. Not all TV programs deliver Dolby Digital 5.1 audio. Look for the r the r the Dolby Digital icon in the program description and Channel Banner. el Banner. anner. HD Channels include 5.1 surround sound when available from able from able f the programmer. Additional equipment is required and sold d and sold d and sold separately. Dolby and the double-D symbol are trademarks of re trademarks of e trademarks of Dolby Laboratories. DRAFT NETWORK SETUP Select Network Setup to set up and test the connection of your DVR to the Internet. See Appendix 4, How to Network Your HD DVR for details. I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 80 REMOTE CONTROL SEETTINNGS Select Remote Control to display the Remote Control setup screen. Then select from the Program Remote, IR/RF Setup, Receiver Mode and Advanced Setups options. When the MODE switch on your remote is in the left-most position, it controls your DIRECTV Receiver. However, you can also program the AV1, AV2 and TV positions to control other equipment such as your TV, DVD, VCR or Stereo. PProggrammm Remmootee Follow the step-by-step instructions to set your remote to control your TV or other A/V equipment, such as a DVD player y player or surround sound system. For best results, it is helpful to ful to ful to know the model number and brand of your equipment. To clear ment. To clear ment. To cle am Remote and Remote and current AV1, AV2 and TV settings, select Program Remote and then Reset Remote. IR/RRRF SSeetupp Certain remote control models feature RF (radio frequency) capability. Refer to the model number printed on the top left corner of your DIRECTV Remote Control. A letter R at the end of the model number (which may be followed by other letters) indicates that the remote supports radio frequency. If no letters follows the number, the remote works in IR mode only.

(radio freque

(radio frequenc on the to on the to DRAFT R aR a NOTE: Not all DIRECTV Receivers are RF-capable. C H A P T E R 6

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H E L P 8181 SSETTTINGS To change your remote method of transmission from Infrared (IR) signals to RF, select Remote Control and then IR/RF Setup. While IR transmission requires a clear line of sight to the front of the receiver, RF transmission lets you put your receiver inside a cabinet or behind solid doors and still be able to command it from up to 200 feet away. RRecceeiveerr Moodee Select Receiver Mode if you want to use one remote to command a second DIRECTV Receiver. AAdvvaancceedd Seetuupps Use this option to set up your remote to control 3 or more receivers in one room. DRAFT system is initially This option is used by installers when your system is initially system is init set up; you should not have to use it. However, you can use wever, you can use wever, you can use this screen to view the satellite signal strength your receiver is strength your receiv strength your receiv getting or to repeat the satellite setup procedure. rocedure. roced The Antenna Setup option can be used to display channels received via your off-air antenna in the Guide. You must have an off-air (terrestrial) antenna connected to your HD DVR Receiver. Not all HD DVRs have a built-in off-air tuner. display c display c YoYo SATELLITE I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 82 WHOLE-HOME SEETTINNGS If youre using DIRECTV Whole-Home DVR Service or Genie

(Adv Whole-Home) HD DVR and Clients, you can use the Whole-Home settings to set or change your Playlist Sharing preferences, or to create or change the names of each receiver or client location. To learn more, read DIRECTV Whole-Home DVR Service in Chapter 5 or Genie HD DVR in Chapter 7, respectively. POWER SAVING Some DIRECTV Receivers are Energy Star certied, meaning ning they include features that reduce electrical consumption. The tion. The tion. The ivers into ivers into Power Saving option automatically puts these receivers into remote for 4 mote for 4 Standby mode when there is no activity on your remote for 4 hours. When the feature is ON, a message will display to warn ll display to warn ll display to w you before the receiver goes into Standby mode. mode.mode DRAFT RESET The Reset screen lets you restart the receiver, reset to factory defaults, or reset everything. Restart Receiver is the same function as pressing the red reset button behind the access card door on the front of the receiver. This option does not affect your settings and scheduled recordings. C H A P T E R 6

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H E L P 8383 SSETTTINGS Reset Defaults erases all of your personal preference items, such as parental controls, favorites, language and scheduled recordings, and restores the receiver conguration to how it was set at the factory. Reset Everything Completely erases everything from system memory and starts over like a new receiver. WARNING: All your recordings will be erased from the hard drive!

NOTE: If Parental Controls are locked, you must enter your password to reset the receiver. DRAFT I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 84 To review or update your Parental Controls settings, press MENU, select Settings & Help, then Parental Controls. You can also access Parental Controls by pressing INFO, then selecting Parental, then Parental Controls. Parental Controls enable parents to place certain restrictions on just whos watching what, and requires a passcode to view restricted programming. Whether its for mature content, spending amounts, or even the number of hours of TV watching allowed, youre always able to keep limitations where you want them for the whole family. The system default is unlocked for all categories. DRAFT PPARRENTAAAL CONNTROOLS C H A P T E R 6

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H E L P 8585 PPARENTALL COONNTROOLSS LOCK NOW UNLOCK NOW After setting the restrictions you want (see below for options), choose Lock Now from the left menu. Youll be asked to create a passcode. This passcode will be your entry to unlocking and adjusting limitations in the future. DRAFT When parental controls are locked, a message appears if you u u try to tune to a restricted program explaining why the program ogram am is blocked. To temporarily unlock a particular program select m select Unlock Now and enter your passcode. Making multiple entries tiple entries tiple entries aimed at guessing the passcode is discouraged by a time delay;

by a time delay;

by a time de each invalid passcode entered lengthens the delay for subsequent delay for subsequent lay for subsequent entry by one second. For more unlock options, press MENU, select Settings & Help select Settings &

select Settings & HeH then select Parental Controls. Various options for removing s options for remov s options for remov restrictions temporarily or permanently will appear. Select one will appear. Se will appear. S and enter your passcode. You can also unlock Parental Controls by pressing INFO while watching TV. Select Parental then Unlock All and enter your passcode. NOTE: If you have Parental Controls set and temporarily unlocked, turning the receiver off will turn parental controls back on. Paren ckck Paren areare I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 86 RATINGS LIMITS PPARRENTAAAL CONNTROOLS Set rating limits for Movies, TV and Other (unrated) shows. From the left menu, select Rating Limits then select either Movies, TV or Other. MMovvvies Select the button next to the overall ratings limit you wish to impose. Brief descriptions of the ratings appear for your guidance. TTV PPProggramss Highlight and select the TV ratings limit you desire. In addition ddition to allowing or blocking shows by TV rating (i.e. TV-MA), you

), you

), you ntent such ntent such can also set ratings limits for particular types of content such e (L), Sexual L), Sexual as Fantasy Violence (FV), Dialogue (D), Language (L), Sexual Content (S) and Violence (V). A description of each content type each content type each content displays when highlighted. DRAFT OOthheer SShhowss Highlight and select the box to toggle the setting between Allow No Rating and Block No Rating. If you choose Block No Rating, programming that has no rating, such as news and sports, will not display. betbet C H A P T E R 6

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H E L P 8787 PPARENTALL COONNTROOLSS ADULT CHANNELS Hide adult channels in the program guide, Manage Recordings screens, and when channel surng. Select Adult Channels, then highlight and select the box to toggle between Hide Adult and Show Adult. DRAFT CHANNEL BLOCKS Prevent children from viewing pre-selected channels. Select lect Channel Blocks. Scroll down the channel list and select those ect those se bers or use you wish to block. You can also key in channel numbers or use bers or Block All or Allow All to save time. WEB VIDEOS Prevent children from viewing video from the Internet. Select Web Videos, then highlight and select the box to toggle between Block Web Videos and Allow Web Videos. Intern Intern tt I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 88

 

 

SPENDING LIMITS PPARRENTAAAL CONNTROOLS Limit the amount that can be spent on each Pay Per View purchase. Select Spending Limits. Then enter your preferred spending dollar limit using the numbers on your remote. DRAFT VIEWING HOURS Specify days and times when TV watching is allowed in your wed in your ed in your household. Select Viewing Hours, then select the start times ct the start times ct the start ti and durations for viewing. You can set hours based on school s based on school s based on scho

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H E L P 8989 FFAAVVOORRITTE CCHHANNNELLSS Create lists of your favorite channels. Use your list to see only those specic channels listed in the guide as well as, when youre channel surng in live TV. You can create up to two custom lists on this receiver. You can also choose Channels I Get to see only the channels that are in your DIRECTV programming package. Press MENU on your remote, select Settings and Help then Favorite Channels. If you havent created a Favorites list, the Setup Custom 1 and Setup Custom 2 options will be displayed. Select the one you want and follow the onscreen instructions to create and name your list. Selecting a Favorites list makes it active and hides the display of display of y o all other channels in the guide. From the program guide, press uide, press uide, press the YELLOW button on your remote, select Favorites and then tes and then tes and then select the list you want to make active. The name of the currently me of the currently e of the currently selected Favorites list is displayed in the bottom left of the tom left of the left of the program guide screen to remind you which list you are currently h list you are cu h list you are current using. To return to displaying all channels, press the YELLOW els, press the YELLOW els, press the YELLO button while in the guide, select Change favorites list, then ge favorites list, th ge favorites list select All Channels. DRAFT I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 90 For helpful information about your receiver, as well as frequently asked questions (FAQs), press MENU, select Settings & Help, then select Help. Select a category folder to see its contents, then select a topic from the list for detailed information. Tune to Channel 1 to access the interactive DIRECTV Customer Information Channel. Watch videos on a variety of topics, such as your remote control, receiver features, and troubleshooting. To exit the Customer Information channel, press CHAN UP/DOWN, press GUIDE, or enter a channel number to tune to. You can also nd answers to all your questions on DIRECTVs Answer Center at support.directv.com. DRAFT AF HEELP C H A P T E R 6

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H E L P 9191 DRAFT I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 92 CCHHAPTTERR 77 - GGENIEE HHD DVVR Geeniie (Addv Whhole-HHHomee) HDD DVRRR ..................................... 94 KKeey Genniie HDD DVRR FFeatuurees ....................................................... 94 KKeey Genniie Client FFeeaaturees .......................................................... 94 SShare PPrrograms BBeettween Roooms ............................................. 95 CCliient-SSeerverr Featuurres ............................................................... 95 CCoonnectting Clienttss ...................................................................... 96 Sppeccial FFeeaturres ................................................................... 98 PPiccture in Picture ........................................................................ 98 9998

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G E N E H D D V R I 93 GGENIE (AADDV WWWHOLLE--HOOME) HD DDVVRR Genie HD DVR is the most comprehensive and exible DVR experience from DIRECTV. It introduces a new industry standard that provides HD DVR service in every room without requiring additional HD DVRs. The Genie (Adv Whole-Home) HD DVR (models HR44, HR34 and above), together with Genie clients (C31 and above) or RVU-capable TVs, can serve your entire home and allow you and your family to watch what you want, where you want, when you want!

Use this chapter to learn about all the great features of DIRECTV Genie HD DVR and Clients. This chapter highlights the additional features specic to these models. KEY GENIE HD DVR FEATURES Record up to ve programs simultaneously. Store up to 200 hours of HD programming and 800 hours ing and 800 hours ng and 800 hours of SD total on the 1TB (terabyte) hard drive. d drive. d drive. Actual recording capacity varies based on type of ased on type of ased on type of programming being recorded. Watch two shows at the same time with Picture In Picture. Picture Picture REC DASH DRAFT AFAAFDASHDASH REC Genie (Adv Whole-Home) HD DVR G NOTE: This feature is only available on the TV connected directly to the Genie (Adv Whole-Home) HD DVR. DASH View live or recorded programming in up to four different rooms at once (Genie clients required). Genie (Adv Whole-Home) Client GGenie (Adv I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 94 KEY GENIE CLIENT FEATURES GGENIEE (AADV WWHOOLE-HOOOME) HHD DDVR SHARE PROGRAMS BETWEEN ROOMS Watch and manage recorded programming from any room. Pause and rewind live or recorded TV from any room. Access On Demand content, TV Apps and other HD DVR features from any room y roo DRAFTy room ances your current W ances your current W Genie can be congured two ways to share content across your home:

our home:

r home:

1. As part of a Whole-Home DVR network - Genie enhances your current Whole-

ers as the hub o ers as the hub of you Home setup. When connected to other HD receivers as the hub of your Whole-

ream recordings to fo ream recordings to Home DVR experience, Genie allows you to stream recordings to four active me clients). Home clients). rooms simultaneously (up to three Whole-Home clients). In a client-server setup - with RVU-capable TVs or Genie clients in your home. Gen to connect certain TV to connect certain T

(RVU is a technology that allows you to connect certain TVs, devices, and VR, without adding VR, without add DIRECTV clients to your Genie HD DVR, without adding a full-featured DIRECTV Receiver.) pable TVs or pable TVs or Genie clie 2. C H A P T E R 7

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G E N E H D D V R I 95 GGENIE (AADDV WWWHOLLE--HOOME) HD DDVVRR GENIE MEDIA CENTER Use your GENIE MEDIA CENTER as a media server. An RVU-

capable TV, device, or Genie client lets you watch TV via your DIRECTV Genie network. Start watching a show in one room, press EXIT on your remote, then resume watching in another. Pause or rewind live programming in any connected room. Schedule, watch or prioritize recordings from any room. NOTE: Your Genie HD Receiver includes ve (5) tuners. A tuner is used whenever you watch or record a program. For example, r example, r example, if two rooms are watching live TV, three tuners are available for e available for e available for recording. Watching a recorded program does not not not require a tuner. AF DRAFA tuner ner See your RVU TVs User Guide for more information on e information on e information o connecting to the Genie (Adv Whole-Home) HD DVR. You will me) HD DVR. Yo me) HD DVR. Y CTV at CTV at need to activate the RVU TV by calling DIRECTV at 1.800.531.5000. I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 96 CONNECTING CLIENTS GGENIEE (AADV WWHOOLE-HOOOME) HHD DDVR n, and do DRAFTe HD DVR, it You may register up to eight clients per Genie HD DVR; these may be RVU TV, or Genie Clients. Before connecting and activating a client, your Genie HD DVR must be set up, activated, and functioning. e HD DVR, it To begin, connect, plug in and turn on the client. Once it detects the Genie HD DVR, it U, then select U, the will prompt you to enter a PIN. On your DIRECTV HD DVR, press MENU, then select eft menu, then eft menu, th Settings & Help, then Settings. Select Whole-Home from the left menu, then creen, and do not exit select Add a Client. Note the PIN shown on the Add a Client screen, and do not exit the screen!

On the client, enter the PIN you received from the Genie HD DVR using the remote. Select Done on the conrmation screen. The Create a Location screen displays. You may add a new location, or replace a location. Select the appropriate option and follow the onscreen instructions. Once the location has been set up, you have a choice of copying settings from another location or accepting the DIRECTV defaults. The following settings are copied from a server or client to another client:

(The settings from any client can also be copied to the Genie HD DVR.) Parental Control Settings Favorite Channels Display Settings Clock Language Sound Effects the appropriate optio the appropriate D DVR using the rem VR using the rem choice of copying set hoice of copying set Location screen disp Location screen disp server or client to a server or client to a pied to the Ge pied to the G C H A P T E R 7

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G E N E H D D V R I 97 SSPEECIAAL FFEEATTUURES PICTURE IN PICTURE Watch two programs, live or recorded, at the same time. While watching one program, press the INFO button on your remote. Select PIP. The program youre currently watching moves into a smaller window on your screen. The larger video is the active program and can be controlled by your remote. To switch between programs, press the DOWN ARROW. To change the position of the smaller window, press INFO on your remote. Select PIP and choose a position from the options provided. Genie (Adv DRAFTons Whole-Home) HD DVR. DRAV connected NOTE: Picture in Picture is only available on the TV connected V connec directly to the (models HR44, HR34 and above) Genie (Adv Genie (Adv I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 98 1 2 3 4 5 6 BBACK PANNNEL EXXAMPPLE NETWORK SWim ONLY USB HDMI A/V OUT AFTFTFTTFTFTTTTTTT DRAF rts both audio an rts both audio and vi cable for Composite cable for Composit digital au digital au DIRECTV Genie (Adv Whole-Home) (HR44, HR34 and above) ove)) Your equipment may not look exactly like the model illustrated. This image has enlarged features for ease the purposes of illustration. age has enlarged feature age has enlarged f 1. NETWORK SWM ONLY Connect a cable from a Single Wire Multi-Switch (SWM) to this port. This is your SAT-IN connection. 2. A/V OUT A combined 10-pin output that supports both audio and video. Your Genie Client comes with an A/V Out cable for gle Wire Multi-Switc re Multi-Switc Component Video and RCA audio. An A/V Out cable for Composite Video and RCA audio can be purchased separately. 3. HDMI Use this combination digital video and audio connector for the best picture quality. This is the recommended o and audio connecto o and audio c connector for HD TV. 4. USB For future use. USB 2.0 Host (FRONT/REAR EACH 5V = 500mA) 5. DIGITAL AUDIO OUT COAXIAL Use this digital audio connection for sound. 6. POWER Your receiver must be plugged in at all times to function properly. FRONT/REAR EAC FRONT/REAR DIGITAL AUDIO POWER IN WARNING: Use only the power supply (power cord) that came with your DIRECTV receiver. Failure to use the authorized power supply (power cord) may cause electric shock, re, bodily injury and/or property damage. If the power supply (power cord) becomes damaged or needs to be replaced, please contact DIRECTV Customer Service to obtain an authorized replacement. C H A P T E R 7

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G E N E H D D V R I 99 DRAFT I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 100 CCHHAPPTEERR 88 -- TRROOUUBLEESHOOOOTTING & FAAQS Troouubleshhootiing TTiipps ...................................................... 102 RReeset Yoour Reeceivveerr .................................................................. 102 RReeauthoorize YYour RReeceiverr ...................................................... 102 SSystem SSoftwware UUppdatees ....................................................... 103 OOnnscreeen Messaggeess ................................................................. 103 RRuun thee Systeem TTestt .................................................................. 104 Freeqquenttlly Assked QQuesttioonss ......................................... 105 DRAFT C H A P T E R 8

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F A Q S I 101 TTROOUBBLESSHHOOOTINGG TTIPSS RESET YOUR RECEIVER SELECT ACTIVE INFO RES 480i 480p 720p 1080i RESET REES Reset Button

(Your equipment may not look exactly like the model illustrated.) Many problems can be corrected by performing a simple reset of the DIRECTV HD DVR. If you experience frozen audio or video, blank screen, or the receiver wont respond to front panel button or remote control, you can reset your receiver with the following steps:

Press the red RESET button behind the access card panel door on the front of the DIRECTV HD DVR, then wait a few minutes for program guide information to be acquired. If you reset a Genie (Adv Whole-Home) client and the problem persists, try resetting the Genie Server. If the problems persist, try unplugging the power cord of the cord of the cord of the n again. n again. DIRECTV Receiver for 15 seconds, then plug it in again. FTFTTFTFTTTTTTTTTT DRAFT 722 - Service Expire 722 - Service Expir If your receiver displayed the message 722 - Service Expired, try reauthorizing your receiver. On a computer, go to mputer, go to mputer, go to directv.com/reauthorize and follow the onscreen instructions. screen instr screen instr You will need to be logged into your account on directv.com to complete this process. Running the System Test (at the end of this section) can also help you diagnose and solve many common problems. Note that resetting your receiver twice in a row will clear all your program guide data. It could take as much as 48 hours to reacquire all of it. on dire on dire REAUTHORIZE YOUR RECEIVER I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 102 SYSTEM SOFTWARE UPDATES TRROOUBBLESHHHOOTINNG TTIPS DRAFT DIRECTV periodically sends system software updates to your receiver to improve performance and upgrade features and functions. These updates will occur automatically. The receiver will give you the option to download software now or later. Software downloads take just a few minutes and should be allowed to proceed when possible. When a download is in progress, channels, interactive functions and applications will temporarily become unavailable. After the download is complete, the receiver may reset itself. Once the receiver download and/or reset is complete, you can resume using as normal. ONSCREEN MESSAGES There may be times when you see an onscreen message similar n message similar message similar to the one on the right. The top line of the message gives a brief message gives a brief message gives a b message to display, description of what causes the onscreen message to display, message to display, s to follow. Mo while the second line displays instructions to follow. Most s to follow. Most onscreen messages supply an error code in parentheses. Go parentheses parenthese to directv.com/troubleshooting and select the onscreen error message for solutions. The message at the right shows an example of trying to view a channel that you have not purchased or that is not in your programming package. To resolve this error, call Customer Service at 1.800.531.5000 and mention the error code number when prompted. nscree nscree C H A P T E R 8

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F A Q S I 103 1. Connections for TV and Equipment for

C TTROOUBBLESSHHOOOTINGG TTIPSS RUN THE SYSTEM TEST The System Test allows you to run a basic diagnostics check on your DVR. First make sure that:

more information. correctly. 2. There are batteries in the remote control and they are working correctly. corr 3. The access card is inserted in the DIRECTV Receiver. Follow these steps to run the diagnostics system test on your DVR:

your DVR:

our DVR DRAFT 1. Turn on your TV and the DVR. n, then press MENU. 2. Slide the mode switch to the DIRECTV position, then press MENU. n, then press ME 3. Select Settings & Help. 4. Select Settings then Info & Test. 5. If you have a High-Denition DVR, select Run System Test. 6. If your system does not pass the System Test, check any of these potential trouble areas: cabling, pointing the satellite dish, select Run System T select Run System stem Test, chec stem Test, che phone connection and access card. 7. If you continue to have problems, call DIRECTV Customer Service at 1.800.531.5000. 8. You should run a system test several times before concluding that there is a problem. Occasional uctuations in the phone ECTECT line or satellite signal can give temporary false readings. I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 104 QQ: WWhat too ddo aboouut temporary losss of satteellite siggnall, froozen ppiccture, or ppicturee breeakinng into bblocks /

FFREQUENTLLY AASKEDDD QUEESTIOONS pixxels?

The image on your screen is frozen, blocky, or you see a message that says, Searching for Satellite Signal (x 771). Possible Causes:

Severe weather (rain, snow, hail etc.) may cause this issue. There may be an obstruction to your dish (debris, snow, ice, etc.) or a building or tree that blocks your line of sight to the satellite. There may be a problem with the cables running from your satellite dish to your DIRECTV Receiver. If the picture is frozen, blocky, or pixels, there may be a problem with the transmission from the source. building or tree t ellite dish to your DIR ellite dish to your DIR blem with the transm DRAFTbuilding or tree that b onds and then pluggin onds and then plugg k of your receiver k of your receiv with th Solution:

Weather issues are usually temporary. Wait for the weather to clear and he weather to clear an he weather to cl your signal should return to normal. If there are no weather problems in your area, reset your DIRECTV DVR rea, reset your DIREC reset your DIREC using the red RESET button behind the door on the front of the receiver or by unplugging the receiver for 15 seconds and then plugging it back in. door on the front of th door on the fro Check all the connections on the back of your receiver, starting with the SAT-IN connection, and make sure theyre secure. re secure. re secure. If the problem is coming from the program source (for example, you see the sour sour problem on one channel, but not on any others), wait for the broadcasting channel to resolve the issue. Check Satellite (SAT-IN) Connections Coaxial Satellite Cable If there are obstructions blocking the dishs clear view of the satellite, you should contact a professional to remove them or a DIRECTV installer at 1.800.531.5000 to relocate your dish. If your signal strength is lower than 70 (60 or lower on HD receivers) on most transponders in good weather, contact a professional installer to realign your dish or call us at 1.800.531.5000. C H A P T E R 8

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F A Q S I 105 FFREQUENTTLY AASKEDD QQUUESTIONS QQ: WWhy is mmy screeenn bblue, black, grayy or snnoowy?

input source than what you are trying to view. eceiver. Your TV may not support the selected HD resolution from your receiver. eceiv Your TV displays a blue, black, gray or snowy screen. Possible Causes:

Your TV and/or your receiver are not powered on. The DIRECTV Receiver and most TVs and VCRs let you toggle between different video sources. Your TV may be on a different n diffe v DRAFTn different ut is set to something ut is set to something Solution:

ered on Check that the DIRECTV Receiver and TV are both powered on. wered on. e input your TV is on b t your TV is on b If you dont see the your DIRECTV picture, verify the input your TV is on by turning the TV on and off. Most TVs display the input in the upper right- or left-hand corner. If the input is set to something other than your DIRECTV receiver, toggle through the V remote (if programm V remote (if progr inputs with the input button on the DIRECTV remote (if programmed) or TV remote until you get your picture. (If the DIRECTV to be programmed d to be programmed remote is not working for the TV it may need to be programmed.) If the TV remote is not available:

1. Find the Input or Source button on your TV and press it. It may be on the front panel, sides, bottom, or top edges of your TV. 2. Slowly set the TV to each input option, one at a time. Sometimes it takes a second or two for the input to switch, so dont your TV and press it. your TV and press it n, one at a time. n, one at a tim proceed too quickly. 3. Set the TV to whichever input gives a picture. re.re. If you see a snowy screen and are using a coax connection to connect to the TV, make sure your TV is on channel 3 or 4. Press the TV/VCR button on the VCR remote or on the VCRs front panel. If problems persist, turn off all equipment connected to your TV, wait a few minutes, then turn the DIRECTV Receiver back on. Check your connections and cables. I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 106 Check the HD output resolutions and deselect those not supported by your TV. For 1080p programs, some TVs do not support the 24 frame-per-second rate DIRECTV provides. Press the RES button on your receivers front panel to change the resolution to one your TV supports. FFREQUENTLLY AASKEDDD QUEESTIOONS QQ: WWhy dooesnt mmy reemote wworkk?

Possible Causes:

Weak batteries are almost always the problem. Trying to operate equipment other than your DIRECTV Receiver?

Remote sensor on the receiver could be blocked. AFTFTFTFTFTFTFTFTFTFTFTFTFTFTFTFTFTFTFTFTFT FT OPENFFFFT AFT AFT AF DRAFd the remote rol. They may be wea rol. They may be bat at is less tha at is less than f re tuning re tuning ber t ber t OPEN Solution:

Check that nothing is between the remote control and the remote remote sensor. mode. Slide the MODE Make sure the remote control is in DIRECTV mode. Slide the MODE mode. Slide the MOD switch on the remote to the DIRECTV position so the remote will control the DIRECTV Receiver. on so the remote wil so the remote wil Remote Sensor Check the batteries in the remote control. They may be weak, dead or installed incorrectly. Try replacing batteries. g g batteries. If youre entering a channel number that is less than four digits long, the receiver might wait two seconds before tuning to the channel. Press ENTER after entering a channel number to tune immediately. Remote Battery Compartment POWER POPOWOWEOWERWERWERR GUIDE MENU REC SELECT If you are trying to operate a device other than the DIRECTV DVR that you have programmed the remote to control, make sure you rst slide the MODE switch to the mode that is programmed for that device (AV1 or AV2). The indicator light for the component youre trying to control should light up when you press a valid key for that component. If it doesnt, make sure the MODE switch is in the correct position. C H A P T E R 8

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F A Q S I 107 FFREQUENTTLY AASKEDD QQUUESTIONS QQ: WWhy woonnt my DIRRECTV Recceiver turnn on?

Make sure the device you are trying to control has been programmed to your DIRECTV Remote Control. See Chapter 6, Settings & Help:Settings:Remote Control for instructions on how to program your remote to control other devices. If the indicator lights on the remote control start ashing, the batteries in the remote control are running low and should be replaced soon. You may also see an onscreen message that the batteries are low. Note that when you replace the batteries, you should not have to reprogram your remote to control other devices unless the batteries have been completely dead for a month or more. les DRAFTless em may be with the r em may be with th ure ure wer source, or power wer source, or power Your receiver wont turn on with either the remote or from the front panel. ont panel. nt panel. Possible Causes:

Remote batteries have an insufcient charge. Receiver or power strip is not plugged in to a power source, or power cord is not plugged in to receiver. Wall outlet is not providing power. Solution:

If your receiver wont turn on, the problem may be with the receiver itself, or with the remote control. Please try the following:

To Check the Receiver:

Verify the detachable power cord is plugged into the back of the DIRECTV Receiver and the wall outlet. Check the outlet or power strip to make sure it is live by plugging in something else. Try plugging receiver into a different wall outlet. Make sure the outlet is not controlled by a wall switch. Unplug receiver for ve minutes, and then plug it in again. ugged into t ugged into I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 108 FFREQUENTLLY AASKEDDD QUEESTIOONS If your receiver is plugged into a power strip, check the power strip and reset by pressing its reset button. Make sure receiver is plugged into a power strip outlet that has continuous power. Some power strips have energy saving ports that only operate when a device is plug in and powered on. To Check the Remote:

Press the power button on the front panel. If the receiver turns on, issue is with remote. Make sure the remote control MODE switch is in the left-most position (DIRECTV Mode), and press PWR (power key) or with

((DIRECTV Mo DIRECT press POWER button on the front panel of the receiver. Make sure remote batteries have sufcient charge. Green light should be solid green when the PWR button on remote is pressed. If the light blinks several times slowly, replace the batteries. If there is no light, make sure batteries are inserted with the positive and negative ends in the proper directions. Otherwise replace batteries. wise should be solid green should be solid gree teries. If th atteries. If there is no Make sure nothing is blocking the IR sensor on the on the receiver. Remote must be pointed at receiver, unless it is capable he receiver. Remote of RF and had been set up as RF. I see a messssage oon mmy TV screeen thhat sayyss, Pleasee CCall Cuustomerr Servicee xx721. WWhaats ggoing oonn?

Pleasee CCall Cuus Please Call DRAFTwith r

. Otherwise replace receiver. Remot packa packa Your DIRECTV Receiver may not have the programming information for this channel. Solutions If the channel is part of your programming package, try resetting your receiver by turning it off and unplugging it. Wait 15 ve the programming ve the programming seconds, then plug it back in and turn it on. If the channel is not part of your programming package, you can change your package online or call 1.800.531.5000. Finally, try reauthorizing your receiver. On a computer, go to directv.com/reauthorize and follow the onscreen instructions. You will need to be logged into your account on directv.com to complete this process. Possible Causes The channel youre trying to watch may not be included in your programming package. not be included in yo not be included C H A P T E R 8

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F A Q S I 109 FFREQUENTTLY AASKEDD QQUUESTIONS Q: WWhy ddooes myy PProogress Bar freeeze while acquirringg guidde daataa // data frrom sateellitee?

While the Acquiring Guide Data or Acquiring Data From Satellite message is on the screen, progress freezes during download. Possible Causes:

This may be normal. After ve minutes, the screen saver will display. Press any key on the remote to see the progress bar again. May happen if your satellite dish isnt adjusted properly. Solution:

If satellite data acquisition still does not move forward, press the RESET he RES button behind the access panel door on the front of the DIRECTV DIRECTV DIRE be acquired. acquired. Receiver and wait for program guide information to be acquired. SELECT ACTIVE INFO RES 480i 480p 720p 1080i RESET R Reset Button QQ: WWhy aree my viddeo and auudio out of syncc?

c?c?

The audio track does not match the lip movements on the screen. ents on the screen. nts on the screen. Possible Causes:

Problem with how the program was produced or how it was sent to DIRECTV for broadcast. s produced or how it s produced or how Your surround sound system may be out of sync, or may be set up incorrectly. e out of sync, or e out of sync, Solution:

Change the channel on your DIRECTV Receiver. This may re-sync the audio. Rewind the program for about 5 seconds, then fast forward to live programming. Try replacing or switching the cables between your surround sound system and your DIRECTV Receiver. Refer to your surround sound systems manual for assistance. FFTFTFTFTTTTTTTTTTFTT DRAFTess the RESET I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 110 FFREQUENTLLY AASKEDDD QUEESTIOONS If the issue continues, reset your DIRECTV Receiver. Press the RESET button behind the access panel door on the front of the DIRECTV Receiver. You can also press MENU, press SELECT Settings & Help, then Settings. Select the Reset item from the left menu and follow the onscreen instructions. Q: Why is there noo aaudio wwith pictture?

You can see a picture from your DIRECTV Receiver, but there is no sound. Possible Causes:

A setting (such as mute or volume) may have changed on the receiver or your TV. iver or your TV. iver or your TV. The cables between your TV and the receiver may not be connected properly, or there may be a problem with an external ected properly, or the cted prope stereo or surround sound system. Verify that your surround sound system is working, if applicable. pplicable. licable. Your TV may not support the selected HD resolution from your receiver. from your receiver. our receiver. Solution:

Verify MUTE button not activated. meter display on TV Raise or lower the volume. Did volume meter display on TV?

meter display on put to another sourc put to another sourc Test sound on TV by changing the input to another source, such as a DVD player, game box, or antenna. If connected to stereo or surround sound system, verify components are on and set to the correct mode, and that audio d system, ve d system, v cables are secure and connected correctly. yy If the issue continues, reset your DIRECTV Receiver. Press the RESET button behind the access panel door on the front of the DIRECTV Receiver. You can also press MENU, select Settings & Help, then Settings. Select the Reset item from the left menu and follow the onscreen instructions. Check the HD output resolutions and deselect those not supported by your TV. For 1080p programs, some TVs do not support the 24 frame-per-second rate DIRECTV provides. Also, many TVs do not support 480i. You may have to press the RES button on your receivers front panel to set the resolution to one your TV supports. C H A P T E R 8

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F A Q S I 111 FFREQUENTTLY AASKEDD QQUUESTIONS QQ: WWhat too ddo aboout partial proggrammming looss; channeels miissing froom Guiddee; channnel iis in the Guidde but I caant tunnee to it??

Your Program Guide is missing channels, or you are unable to use the guide to tune to a channel. Possible Causes:

The channels might be excluded from the Favorites list currently in use. Your satellite dish may be incorrectly congured. Your receiver information may need to be refreshed. DRAFTe. e. Dish Type shown on Dish Type shown on Solution:

then All Channels. To change your Favorites List, press GUIDE on the remote, then press the YELLOW button and select Change Favorites List, mote, then press the ote, then press th Enter the channel number using the number pad on the remote control. ad on the ad on th remote con mo Check the dish type set in your receivers preferences: Press MENU, select Settings & Help, Settings, Info & Test, then preferences: Press M references: Press M More System Info. Check the Satellite Dish Type shown on the System Setup screen to see if it is correct. If not, select Satellite from the left menu, then select Repeat Satellite Setup. Follow the steps. From the Satellite Dish Type screen, make sure the proper dish type is selected. selected. sele select Repeat select Repeat Satell Sa To refresh your receiver information, go to directv.com/reauthorize. You will need to be logged into your account on go to directv go to direct directv.com to begin this process. I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 112 QQ: WWhy dooes my DDIRREECTV Receeiveer turn ooff while plaaying?

FFREQUENTLLY AASKEDDD QUEESTIOONS Your receiver turns off unexpectedly. Possible Causes:

Excessive heat may have caused the receiver to go into a standby state. Electronic protection circuit may have been activated due to a power surge. rge. You may have blown a circuit breaker or be experiencing a power outage. tage. tage Parental viewing limits may have been activated on your DIRECTV Receiver. Recei VV Receiver. DRAFTrge. hat nothing is on top at nothing is on to Solution:

Ensure that your receiver has plenty of ventilation and that nothing is on top of the receiver. Wait 30 seconds for internal circuits to reset, then turn receiver back on. urn receiver back on eiver back on Consider using a line conditioner or surge protector. ctor. ctor. Consult an electrician if the problem is frequent or severe, especially if other household appliances or electronics are affected. uent or severe, espec nt or severe, espec If parental limits are active, turn your DIRECTV Receiver back on and enter your parental lock code at the prompt. IRECTV IRECTV Receiver ba Recei QQ: WWhy dooes my DDIRREECTV DDVR turnn on orr cchange chaannels unnexxpectedly?

on orr cchan on or cha Your receiver changes to a different channel without a remote control command. Possible Causes:

A scheduled recording may be about to begin, so the receiver is changing channels to record the show as requested. Your TVs timer may have been activated. houthout C H A P T E R 8

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F A Q S I 113 FFREQUENTTLY AASKEDD QQUUESTIONS Solution:

Check your To Do List to see if there are other scheduled recordings. Press MENU, select Recordings, then Manage Recordings, then To Do list. Check your TV owners manual to turn off the TVs timer. QQ: WWhy is mmy screeenn bblank?

DRAFTlack, blue, grey or There is no discernible video or image or the screen. Screen could be black, blue, grey or seem like TV is not on. Possible Causes:

Your TV and/or your receiver are not powered on. Your receiver may be hooked up to the TV incorrectly. You may be on the wrong video source for your DIRECTV Receiver. ECTV Receiver. Receiver. ntly broadcasting, or You may be tuned to a channel that is not currently broadcasting, or that you dont subscribe to. ntly broadcastin lack, blue, g Solution:

both powered on. Check that DIRECTV DVR and TV are both powered on. both powered o TV and Equipment f Read Appendix 2, Connections to TV and Equipment for instructions about connecting your receiver. TV and Equipment mote control t Press the INPUT button on the TV remote control to change video source. mote contro Try another channel and see if you have live video. Press the POWER button on the front panel of the DIRECTV Receiver. Press the red RESET button behind the door on the front panel of the receiver. The program may have been blocked by Parental Locks. live vid live vid I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 114 QQ: WWhy is CCaaller IDD nnoot workking??

FFREQUENTLLY AASKEDDD QUEESTIOONS Caller ID information isnt showing on your TV screen when phone calls come in. Possible Causes:

You dont subscribe to Caller ID service through your local phone company. The Caller ID feature in your DIRECTV Receiver is turned off. See Caller ID in Chapter 5. er ID You are using a wireless phone jack, which usually will not transmit Caller ID information. Caller ID informati Caller ID infor DRAFTer ID in Cha Solution:

D service. Contact your local phone company to subscribe to Caller ID service. D service. ID and then sel ller ID and then sele Turn on Caller ID notication. Press MENU, select Caller ID and then select Turn On Notices. (In some locations, you must press MENU, select Extras, then Caller ID, then Turn On Notices. then Turn On Notic Turn On Notic Verify that your wireless phone jack transmits Caller ID information. If not, connect a standard phone cable to your receiver aller ID information. aller ID informa or replace your wireless phone jack. QQ: WWhy diddnnt a progrram I trried to reecord sshow up in tthe MMy Pllayylisst screeen??

reecord sshow up record sho up ater, but it is no ater, but it is You wanted to record a program to watch later, but it is not listed in your Playlist. Possible Causes:

Someone else may have prevented the recording or erased the program after it recorded. The recording may have been cancelled due to a conict with another program with higher priority in the Prioritizer. The program may have been blocked by Parental Locks. You may have deleted a Series recording. If you delete a Series by pressing RECORD on an episode in the Guide, you cancel the entire series, not just the highlighted episode. C H A P T E R 8

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F A Q S I 115 FFREQUENTTLY AASKEDD QQUUESTIONS Solution:

To see if the program was recorded then deleted, press MENU, select Recordings, then Manage Recordings, then in the left menu, select History. If the recording was cancelled due to a scheduling conict, you will need to record the program again and if necessary you will need to adjust the programming priority. See the Manage Recordings: Series Manager section in Chapter 4 for details. Check the Parental Locks on your receiver and TV. Adjust the content ratings, if necessary. t ratings, if nec t ratings DRAFTgs: gs: SerS time or tried to watch time or tried to QQ: I wwantedd to reccorrd a proggram, but I got aan HUURUPHHVVDJHVD\LQQJJLWFRQLFFWHGZLWKDDQRWKKHUVFKKHGXOHG

VVDJHVD\LQQJJLWFR VVDJHVD\LQJLWF record. WWhat ddo I ddo?

Your DIRECTV DVR can record up to two programs at once, or it can record one program while you watch another live program. Possible Causes:

You tried to record three programs at the same time or tried to watch a live program while recording two others at the same time. There was an overlap in the programs you tried to record. tried to record. ried to record. or it can record one p or it can record Solution:

If you tried to record three programs at once, or watch a live TV program with two others recording, you will need to decide ms at once, or watch ms at once, or watch which recording to cancel. If the overlap is a couple of minutes (for example, some networks occasionally start programs at 8:59 instead of 9:00 p.m.), exampl exampl adjust your recording start and end time Recording Options. See the Changing a Record Option section in Chapter 4. ecec Someone else manually deleted the program. The hard drive on your DVR is full. The program may not have recorded. I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 116 QQ: I recordedd a prroggraam andd thee reccordingg got cut offf just befooree tthe end soo I misssed the last bitt oof the FFREQUENTLLY AASKEDDD QUEESTIOONS prrogramm. Why??

Your recording stopped before the program or event ended. Possible Causes:

The program you were trying to record may have started or ended early. If you were trying to record a sporting event, the event may have run over its allotted time. You may have had a recording conict with a higher priority program. ram. ram. Someone may have manually ended the recording. over its allot DRAFTover its allotted tim ng your start and end ng your start and rd Options so the rec ons so the re Solution:

Try setting the end time of the recording in the Record Options so the recording ends one or two minutes later (or more, if necessary). You may be able to record the same program again later in the week. Check the Program Guide for additional showings. program again later i program again l For sporting events, you may want to extend the recording stop time 15 minutes or more to protect against overtime games. If you had a priority conict, try adjusting your start and end times. You may need to choose a different time slot to record a nd the recording stop e recording stop QQ: WWhy waas a proogrram I reccordeed displayeedd in the Myy Playylist sscreeen, but deleted beffore II could wwatch it?

splayeedd in splayed in program if the conict continues. a chan a chan Your recording(s) were deleted before you had a chance to view them. Possible Causes:

Someone else manually deleted the program. The hard drive on your DVR is full. The program may not have recorded. The receiver may have deleted older recordings to make room for newer ones. C H A P T E R 8

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T R O U B L E S H O O T N G

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F A Q S I 117 FFREQUENTTLY AASKEDD QQUUESTIONS You exceeded the allotted purchase or viewing time on a Pay Per View movie or event. Bad weather may have caused a loss in signal. Your receiver will automatically delete these incomplete programs. Solution:

Delete some of the content on your DVR to make room for new recordings. m manually. m man Change your recording options to keep programs until you delete them manually. See Recording a Single Show or Recording a Series in Chapter 4 for details. You can also change a recording youve already made to Keep Until I Delete. See Managing My Playlist in Chapter 4. To avoid this in the future, you can change settings for recordings that youve set to occur in the future, but havent recorded Until I Delete. See M Until I Delete. See rdings that youve set ings that y yet. Press MENU, select Recordings, then Manage Recordings, then To Do List, choose the show you want to change and select it, select RECORD, press SELECT on Keep, press SELECT on the Keep Until box to change it to I Delete, use the ARROW button to move over to Update and press SELECT. ELECT.CT. press SELECT on the ress SELECT on gs, th To D If you recorded a DIRECTV CINEMA movie or Pay Per View event, but did not watch it, the time which you are allowed to purchase or watch it may have expired. To avoid this in the future, check your Pay Per View recordings in the My Playlist screen for expiration dates. ay Per View even ay Per View event, bu oid this in the future, oid this in the futu cordings, then DRAFT.. Why do I gget a bu Why do I get a cordings of the sam cordings of the QQ: Ivve set upp a seriees recordding. Why do I gget a bunnchh of reerunss aand multipplee copiees of thee same pprogram?

Your DVR is getting full of duplicate recordings of the same program, or old episodes of the chosen show. Possible Causes:

Your series is set to record both First Run and Repeat episodes. The programmer may not provide enough details in the program description for your receiver to determine whether the anan program is a repeat. Solution:

When you set up a series, make sure you select only the First Run option. This is the default for one-touch recording unless you have changed your default recording settings. I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 118 FFREQUENTLLY AASKEDDD QUEESTIOONS QQ: WWhy can I not ssee DIRECTV mmenus andd sscreens on my HD Video Outputs TVV? OORR WWhy doo I see a mmeessage tthat says, Thiss TV or itts cabless are not HD. To seeee screenn graaphiccs, preesss the REES kkey onn the ffroont of thhe receiver unntil tthis meesssage noo loongerr apppearss.. When the receiver resolution is set to 720p, 1080i, or 1080p, DIRECTV screens and menus (user interface) will not appear on Standard Denition (SD) outputs. A message is displayed to notify you that the resolution setting needs to be changed. Possible Causes:

You have connected your receiver to your TV using both a High Denition output (HDMI) and Standard Denition (SD) outputs both a High Denitio both a High Denitio SD Video Outputs

(S-Video, Component (Red/Yellow/White), or Coaxial) on the same receiver. T SSTFTT DRAFTthe e axial) on the sam axial) on the same re ent (Red/Yellow/Whit nt (Red/Yellow/Whit Solutions:

Change the receiver resolution to 480i or 480p by pressing the RES button on the front receiver panel until 480i or 480p is selected. Uncheck all resolutions except 480i or 480p on the TV Resolutions menu. Press MENU, select Settings, HDTV and then r 480p by pressi r 480p by pres 0p on the 0p on the TV Resolutions. Follow the onscreen instructions. uctuct You are using SD outputs (S-Video, Component (Red/Yellow/White), or Coaxial) and have the receiver set to HD resolutions such as, 720p, 1080i or 1080p. Turn Native Off. Press MENU, select Settings, HDTV, Video, then Native, and follow the onscreen instructions. C H A P T E R 8

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T R O U B L E S H O O T N G

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F A Q S I 119 DRAFT I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 120 CCHHAPPTEERR 99: WAARRRANTTY AANNDD OOTHHER INNFO Limmited 9900-Dayy Waarrrrantyy .................................................... 122 WWhho is ccoovered? ..............................................................................122 WWhhat is CCovereed? ............................................................................122 WWhhat is EExcludded? ...........................................................................123 MMaake Suurre Youu Keeepp... ....................................................................124 BBefore RRequessting RReepairr SServvice... ..........................................124 TTo Get WWaarrannty Seerrvvice.... ..............................................................125 TTo Get OOuut-of--Warraannty Seerrvicee... ................................................125

.... 1212266

........... 1212288 DIRREECTV PPROTTECTTIIOON PPLAAN .............................................. FCCCC Custoomerr Infoorrmmationn .................................................. WAREWARE TERMMS AANND CONDDITTIONS FOR USEEE OF SSSOFFTWWARE

(TTEERMSS) ............................................................................ ..................... ................ 1291229 DRAFT25 C H A P T E R 9

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W A R R A N T Y A N D O T H E R I N F O R M A T O N I 121 LLIMMITEDD 900-DAAYY WAARRAANTY DIRECTV warrants your DIRECTV HD DVR (Model Number: HR20, HR21, HR22, HR23, HR24) or Advanced Whole-Home HD DVR

(Model Numbers: HR34, HR44 and above) and any included accessories against defects in material or workmanship for a period of ninety (90) days after the date of acquisition. HE ORIGINAL CONSU DRAFTeipt or other docume You must have proof of acquisition to receive warranty service. A receipt or other document showing that you acquired the product is considered proof of acquisition. THIS LIMITED WARRANTY EXTENDS ONLY TO THE ORIGINAL CONSUMER ACQUIRER OR ANY ORIGINA PERSON RECEIVING THE DIRECTV HD DVR AS A GIFT FROM THE ORIGINAL CONSUMER ACQUIRER AND TO NO OTHER ACQUIRER COMMERCIAL USERS COMMERCIAL OR TRANSFEREE. THIS WARRANTY DOES NOT EXTEND TO COMMERCIAL USERS. THIS PRODUCT IS NOT AUTHORIZED FOR USE THIS WARRANTY S THIS WARRANTY. OUTSIDE THE UNITED STATES AND ANY SUCH USE VOIDS THIS WARRANTY. eipt or other docum ENDS ONLY TO THE O ENDS ONLY TO THE O WHO IS COVERED?

WHAT IS COVERED?

quire the product. Fo quire the product or replaced with a ne or replaced with a ne operative. This operative. This ex from the lo from the lo Warranty coverage begins the day you acquire the product. For ninety (90) days from the acquisition date, at the option of DIRECTV, the DIRECTV HD DVR will be repaired or replaced with a new, repaired, refurbished or comparable product (whichever is deemed necessary) if it becomes defective or inoperative. This exchange is done without charge to you for parts and labor. You will be responsible for the cost of shipping to and from the location designated by DIRECTV. If DIRECTV cannot reasonably repair or replace the Receiver then DIRECTV may, at its sole discretion, refund the price you paid for the product or the current retail price of the product. All products, including replacement products, are covered only for the original warranty period. When the warranty on the original product expires, the warranty on the replacement product also expires. After ninety (90) days from the date of acquisition, you pay for the replacement of all parts, and for all labor charges. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. screti screti I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 122 WHAT IS EXCLUDED?

LLIMITEDD 900-DAYYY WARRRANNTY acce orized repa orized Your warranty does NOT cover:

Labor charges for installation or setup of the product. Installation, performance of, or repair of: audio/video cabling, telephone line, or accessory attachments used with the product. Product replacement because of misuse, accident, lightning damage, unauthorized repair, or other cause not within the control of DIRECTV. Incidental or consequential damages resulting from the product. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. Any modications or other changes to the product, including but not limited to software or hardware modication in any way other than as expressly authorized by DIRECTV will void this limited warranty. Except in the case of hardware or software provided by DIRECTV, installing software modications, hacks or utilizing service access or back doors will void this limited warranty. Reception transmission problems caused by signal conditions, telephone line, or cable or antenna systems outside the unit. A product that has been modied or adapted to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modications. A product used for commercial or institutional purposes. DIRECTV makes no warranty that the access connection will be a local (not long distance) phone call. The continued provisioning of any of the programming and other services delivered through the Receiver including but not limited to television programming, show information, program guide data, and scheduling information. DRAFTacces ct. SOME STATES ct. SOME S USION MAY NOT APP USION MAY NOT r hardware modicati r hardware modicat case of har ack doors will void t telephone line, o ns, telephone line, or operate in any count te in any count Please keep your receipt or other document showing proof of acquisition. Attach it to this User Guide (see page 10) and keep both nearby. Also keep the original box and packing material in case you need to return your product. ramming and other s ramming and program guide MAKE SURE YOU KEEP... of products damaged of products dam e case of hardware or nnection will be a loc ection will be a loc ion, ion, program guide d ors w ii BEFORE REQUESTING REPAIR SERVICE... Please check the troubleshooting section of this guide. This may save you a call to DIRECTV Customer Care. C H A P T E R 9

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W A R R A N T Y A N D O T H E R I N F O R M A T O N I 123 LLIMMITEDD 900-DAAYY WAARRAANTY TO GET WARRANTY SERVICE... Warranty service will be provided by DIRECTV. If you believe you need service for your Receiver, contact DIRECTV at 1-800-DIRECTV. A representative will go through a diagnostic checklist with you. If it is determined that the product needs to be returned for service or exchanged, you will receive a return authorization number. The representative will give you complete shipping details. ive wil ive w TO GET OUT-OF-WARRANTY SERVICE... TV for in IRECTV for informatio MPLIED WARRANTIE ED WARRANTIE O THE DURATION OF THE DURATION OF To obtain out-of-warranty service contact DIRECTV at 1-800-DIRECTV for information on the possibility of and any costs for repair or replacement of out-of-warranty products. ALL WARRANTIES IMPLIED BY LAW, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U.S.A., THIS EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES, AGREEMENTS AND SIMILAR OBLIGATIONS OF DIRECTV. REPAIR OR REPLACEMENT AS PROVIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY. IN NO EVENT WILL DIRECTV BE LIABLE FOR ANY AMOUNT GREATER THAN THE RETAIL PRICE OF THE DIRECTV Receiver. DIRECTV SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THE DIRECTV Receiver. SOME STATES DO NOT ALLOW LIMITATIONS ON WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. PLIED BY THE LAW O PLIED BY THE LAW OTHER WARRANT L OTHER WARRANTI S PROVIDED IN THIS VIDED IN THIS DIRECTV BE LIABLE DIRECTV BE LIA NOT BE LIABLE FOR A NOT BE LIABLE FOR THE DIRECTV R THE DIRECTV S ON WA S ON WA HTS.HTS. DIRECTV 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 124 DDIRECCTTV PPROTEEECTION PLLAN Safeguard your DIRECTV System with the ultimate in professional technical service. For a low monthly fee, the DIRECTV PROTECTION PLAN covers the components of your entire DIRECTV System, giving you affordable peace of mind and comprehensive support to ensure that you and your family enjoy nonstop DIRECTV entertainment.

',55(&79933527(&&77,213//$1%HQQHWV Your DIRECTV Limited Warranty provides certain remedies for this receiver during the stated coverage term. The DIRECTV PROTECTION PLAN provides comprehensive coverage for your DIRECTV System, including:

ing th stem, includin stem, in Professional In-home service calls when needed Dedicated Technical Support 24-hour a day icated Technical Sup Power surge related repairs including those caused by lightning Unlimited dish antenna alignments Unlimited dish Cables, switches and associated wiring throughout hout your home Replacement of defective receiver equipment Rep

(if problem can not be resolved over the phone)

(if pr Defective remote control replacements ts All parts and labor for repair FTTing the s hly fee cDRAFT DRAFAF RARARARA DRRR Dhly fee c All this for one low monthly fee covers every DIRECTV component and receiver on your account. Siggn up ttooday foor thhe DIREECTVV PRROTECCTTION PLAAN by ccallinng 1-8800-DIRREECTV The DIRECTV PROTECTION PLAN is offered by AIG Warranty Guard and underwritten by New Hampshire Insurance Company on behalf of DIRECTV where authorized by law. Certain limitations may apply. Pricing, terms and conditions of the DIRECTV PROTECTION PLAN are subject to change. Full terms and conditions will be mailed to you prior to service billing and are available at directv.com/protection. C H A P T E R 9

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W A R R A N T Y A N D O T H E R I N F O R M A T O N I 125 FFCC CUUSTOOMEERR INFOORRMMATIOON This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Responsible Party:

DIRECTV 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV

Model Number: HR34, HR42, HR44, C31, C41, C41W and above above DRAFT Model Number: HR34, HR42, HR44, C31, C41, C41W andAFand above Federal Communications Commission (FCC): This equipment complies with both Part 15 and Part 68 of the FCC rules. This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by removing and applying power to the equipment, the user is encouraged to try to correct the interference by one or more of the following measures:

satellite dish antenna.

equipment comp equipment complies w omply with the limits mply with the limits n radiate radio freque n radiate radio freq erence to radio com erence to radio com quipment do quipment does r to the e r to the e able protection again able protection again I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 126 FFCCCC CUUSTTOMMER INNNFORMMATIION

users authority to operate the equipment. ipherals i ipher nnect the devic nnect the DRAFTterter The user may nd the following booklet, prepared by the Federal communications Commission, helpful: How to Identify and Resolve Radio and TV Interference Problems. This booklet is available from the U.S. Government Printing Ofce, Washington, DC. To meet FCC requirements, only peripherals (computer input/output devices, terminals, printers, etc.) certied to comply with Class B limits may be attached to this device. Operation with non-certied peripherals is likely to result in interference to radio and TV reception. To meet FCC requirements, shielded cables are required to connect the device to a personal computer, peripheral, or other Class B certied device. This equipment complies with Part 68 of the FCC Rules and the requirements adopted by ACTA. On the back of this equipment is a rements adopted by A rements adopted by label that contains a product identier in the format US:AAAEQ##TXXXX. XXX. TXXXX. If requested, this information must be provided to your telephone company. This equipment uses the following USOC Jack: RJ11C. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN (Ringer Equivalence Number) is used to determine the number of devices that may connect to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of the RENs should not exceed ve (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact your local telephone company. The REN for this product is part of the product identier that has the format US: AAAEQ##TXXXX. The digits represented by ## are the REN without the decimal point (e.g., 03 is a REN of 0.3). If this DIRECTV Receiver causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isnt practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to le a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment. If they do, you will be notied in advance in order for you to make necessary modications to one company. This equ one company. T ises wiring and telep es wiring and tele compliant telephone ant telephone r jack that is also com r jack that is als may be conn may be connec is part of is part of d to determine the nu to determine the nu devices not ringing in devices not ringi mal mal C H A P T E R 9

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W A R R A N T Y A N D O T H E R I N F O R M A T O N I 127 FFCC CUUSTOOMEERR INFOORRMMATIOON maintain uninterrupted service. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If trouble is experienced with this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below. If the equipment is causing harm to the network, the telephone company may request that you disconnect the equipment until the problem is resolved. DIRECTV 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this DIRECTV Satellite Receiver does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your alarm company, telephone company or a qualied installer. telepho e questions about wha e questions abo DO NOT DISASSEMBLE THIS EQUIPMENT. It does not contain any user-serviceable components. We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. ot contain any u ot contain any user-s arrester in the AC out arrester in the AC o ransients, are very ng transients, are very DRAFTo the telephone line, e equipment c FCC RF Radiation Exposure Statement MPE/SAR/RF Exposure Information. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled t complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. environment. This equipment was veried for RF exposure and found to comply with Council Recommendation 1999/519/EC and FCC OET-65 RF This equipment was veried for RF exposure and found to comply with Council Recommendation 1999/519/EC and FCC OET-65 RF exposure requirements. exposure requirements. WARNING: While this equipment is in operation, a separation distance of at least 20 centimeters (equal to 8 inches) must be WARNING: While this equipment is in operation, a separation distance of at least 20 centimeters (equal to 8 inches) must be maintained between the antenna inside the equipment and the bodies of all persons exposed to the antenna in order to meet maintained between the antenna inside the equipment and the bodies of all persons exposed to the antenna in order to meet the FCC RF exposure guidelines. Making changes to the antenna or the equipment is not permitted. Doing so may result in the the FCC RF exposure guidelines. Making changes to the antenna or the equipment is not permitted. Doing so may result in the equipment exceeding the FCC RF exposure guidelines. This equipment must not be co-located or operated in conjunction with any q p equipment exceeding the FCC RF exposure guidelines. This equipment must not be co-located or operated in conjunction with any other antenna or radio transmitter. other antenna or radio transmitter. q p g p q p q p p p q p p g g p g g FCC RF Radiation Exposure StatementDtt MPE/SAR/RF Exposure Information. This equDequipment c D dd q p I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 128 TEERMMS AANDD CCONNDDITTIONSS FOR UUSSE OFF SSOFFTWAARE (TTERMMS) use the Softw treaties. All title and Receiver. You mu Receiver. You must e d and not altered or r d and not altered or r aties. All THE DIRECTV RECEIVER INCORPORATES SOFTWARE WHICH IS OWNED BY DIRECTV OR ITS THIRD PARTY LICENSORS (the Software). BEFORE USING THE RECEIVER PLEASE READ THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT USE THE RECEIVER AND SHOULD IMMEDIATELY RETURN THE RECEIVER TO DIRECTV OR YOUR SUPPLIER. THESE TERMS ALSO APPLY TO ANY MODIFICATIONS, UPDATES OR SUPPLEMENTS TO THE SOFTWARE PROVIDED TO YOU. A. License Grant and Conditions DIRECTV grants you a non-exclusive, non-transferable, limited license to use the Software solely in executable code form and solely as integrated with, incorporated into, and in conjunction with the Receiver. You must ensure that the copyright, trademark and other protective notices contained in the Software are maintained and not altered or removed. The Software is protected by copyright and other laws and international copyright and other treaties. All title and intellectual property rights in and to the Software and all modications, updates, enhancements and derivative works of the Software are owned exclusively by DIRECTV or its licensors and you agree to execute any document reasonably requested by DIRECTV to evidence such ownership rights. Certain third party software used in connection with the Receiver may be made directly available to you by the providers thereof. The source code to certain software subject to the GNU GPL and other open source licenses that is used in connection with the Receiver is made available to you by DIRECTV following the written request to DIRECTV. Use of such Software is also subject to the terms of any applicable agreement between you and each such provider. DIRECTV reserves the right to modify, supplement, update and otherwise alter the Software via software download or other modication procedures, and these terms will apply to such Software as modied, supplemented, updated, and otherwise altered. DRAFTuse the Software s B. License Restrictions You may not copy, modify or transfer the Software, or any copy thereof, in whole or in part. You may not reverse engineer, disassemble, decompile or translate the Software, or otherwise attempt to derive the source code of the Software, except to the extent allowed under any applicable law. Any attempt to transfer any of the rights, duties or obligations of this license agreement is void. You may not rent, lease, load, resell for prot or distribute the Software, or any part thereof. You may not export, transfer or re-export the Software in violation of any applicable law. The Software may include some components that are covered by free software licenses, open source licenses and other similar license use rights, which require such components to be used, modied and/or distributed only under the terms of such licenses. Any such components are subject only to the terms of such licenses, and not these Terms. nably requested b onably requested by D Receiver may be made er may be made ing the written re ing the written reque you and each such pro ou and each such pr updated, and otherwis updated, and oth U GPL and other open U GPL and other open ftware e download or o download or o rivative works of the rivative works tware, or any tware, or an are, or are, or C H A P T E R 9

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W A R R A N T Y A N D O T H E R I N F O R M A T O N I 129 TTERRMS ANNDD COONDITTIOONSS FORR USEE OOFF SSOFTWWAREE (TERRRMS) C. Ownership of Software and Reservation of Rights The Software is licensed, not sold, to you for use only under the terms of this license agreement, DIRECTV is NOT transferring title or any ownership rights in the Software to you and DIRECTV and its suppliers reserve all rights not expressly granted to you. Except as stated above, this license agreement does not grant to you any intellectual property rights in the Software. D. Termination These Terms are effective until terminated. You may terminate these Terms by returning the Receiver to DIRECTV or your supplier. omply with these Te omply with the These Terms will terminate automatically without notice if you fail to comply with these Terms or any other agreement between you and DIRECTV. Upon termination you must return the Receiver to DIRECTV or your supplier. RECTV or your suppli RECTV or your supp ms by ret E. Disclaimer THE SOFTWARE IS (TO THE EXTENT PERMITTED BY LAW) SUPPLIED AS IS. NEITHER DIRECTV NOR ANY OF ITS LICENSORS EXPRESSLY MAKES OR PASSES ON TO YOU ANY WARRANTY OR REPRESENTATION ON BEHALF OF DIRECTV OR ITS LICENSORS WITH RESPECT TO THE SOFTWARE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING S OF MERCHAN

(BUT NOT LIMITED TO) ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR S OF MERCHANTABIL PURPOSE, TITLE OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS. THIRD PARTY RIGHTS THIRD PARTY RIGH IN NO EVENT WILL DIRECTV OR ITS LICENSORS BE LIABLE TO YOU WITH RESPECT TO THE SOFTWARE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, PUNITIVE OR INCIDENTAL DAMAGE (INCLUDING LOSS OF PROFITS, LOST SAVINGS, LOSS OF DATA OR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS, TECHNOLOGY OR SERVICES) ARISING OUT OF THE USE OR THE INABILITY TO USE THE SOFTWARE, EVEN IF DIRECTV OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY A THIRD PARTY. Some states or jurisdictions do not allow the exclusion or limitation of incidental, consequential or special damages, so the above limitations may not apply to you. MENT OF SUBSTITUTE MENT OF SUBSTITUT WARE, EVEN IF WARE, EVEN IF DIR A THIRD PAR A THIRD PA PUNITIVE OR INCIDEN PUNITIVE OR IN NOT LIMITED TO AN NOT LIMITED TO AN DRAFTms by returning SUPPLIED AS IS. NE SUPPLIED AS IS NTY OR REPRESENT Y OR REPRESEN SORS BE LIABLE TO Y BE LIABLE TO Y s, so th s, so th

)7KLUG3DUW\%HQHFLDULHV DIRECTVS LICENSORS AND SUPPLIERS SHALL BE THIRD PARTY BENEFICIARIES OF THESE LICENSE TERMS, AS APPLICABLE. YOUR USE OF THE RECEIVER CONSTITUTES YOUR ACKNOWLEDGEMENT THAT YOU HAVE READ THESE TERMS AND AGREE TO BE BOUND HEREBY. I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 130 TEERMMS AANDD CCONNDDITTIONSS FOR UUSSE OFF SSOFFTWAARE (TTERMMS) blic Licen G. Additional Information Certain additional terms and information for the Software and certain third party software (including the text of licenses applicable to any free, open source and other similar software that may be included in the Software) may be found in the DIRECTV website located at www.directv.com, and the GNU website located at www.gnu.org. H. GNU GPL and Open Source Software Certain components of the Software may be subject to the GNU General Public Licence, Version 2, June 1991 (GPL), free software licenses and other open source software licenses. The foregoing components of the Software are not and may not be subject to the License Restrictions in Section B above. In compliance with the GPL, DIRECTV, its suppliers, or its third party licensors, upon written request, will make the source code of the software, libraries and associated utilities it uses, together with its modications (if any), available to the public in source code form. You are free to use, modify and distribute the software and any modications as long as you comply with the terms of the GPL referred to above and other open source software licenses. The license terms applicable to the GPL may be found in the DIRECTV website located at www.directv.com, and the GNU website located at www.gnu.org, specically at (http://www.gnu.org/licenses/old-licenses/gpl-2.0.html). To request a copy of the applicable source code please write to DIRECTV at:

Attention: Vice President, STB Engineering DIRECTV 2230 E. Imperial Highway El Segundo, CA 90245 DRAFTblic Licence, Ve ou are f GPL referred to abov GPL referred to IRECTV website org/licenses/old-licen rg/licenses/old-licen ng components of th ng components ce with the GPL, DIRE ce with the GPL, DIR rm. You are free to us oftware, libraries and ftware, libraries and e DIRECTV website lo GNU GENERAL PUBLIC LICENSE Version 2, June 1991 Copyright 1989, 1991 Free Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. C H A P T E R 9

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W A R R A N T Y A N D O T H E R I N F O R M A T O N I 131 TTERRMS ANNDD COONDITTIOONSS FORR USEE OOFF SSOFTWWAREE (TERRRMS) Our General Pub Our Gener harge for this ser harge for this service pieces of it in new fre pieces of it in new fr Preamble The licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General Public License is intended to guarantee your freedom to share and change free software--to make sure the software is free for all its users. This General Public License applies to most of the Free Software Foundations software and to any other program whose authors commit to using it. (Some other Free Software Foundation software is covered by the GNU Lesser General Public License instead.) You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for this service if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs; and that you know you can do these things. To protect your rights, we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights. These restrictions translate to certain responsibilities for you if you distribute copies of the software, or if you modify it. For example, if you distribute copies of such a program, whether gratis or for a fee, you must give the recipients all the rights that you have. You must make sure that they, too, receive or can get the source code. And you must show them these terms so they know their rights. We protect your rights with two steps: (1) copyright the software, and (2) offer you this license which gives you legal permission to copy, distribute and/or modify the software. are.are. Also, for each authors protection and ours, we want to make certain that everyone understands that there is no warranty for this free software. If the software is modied by someone else and passed on, we want its recipients to know that what they have is not the original, so that any problems introduced by others will not reect on the original authors reputations. Finally, any free program is threatened constantly by software patents. We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses, in effect making the program proprietary. To prevent this, we have made it clear that any patent must be licensed for everyones free use or not licensed at all. The precise terms and conditions for copying, distribution and modication follow. DRAFTby tby bid anyone to deny yo bid anyone to d or you if you distribute u if you distribute ours, we want t ours, we want to m by someone by someone eive or can get the so eive or can get the opyright the software opyright the s am, whether gratis o am, whether gratis o d by oth d by oth I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 132 TEERMMS AANDD CCONNDDITTIONSS FOR UUSSE OFF SSOFFTWAARE (TTERMMS) work wor cations and/

cation ation.) Each lice ation.) Ea red by this Licens red by this License; th am is covered only if am is covered only if ram). Whet GNU GENERAL PUBLIC LICENSE TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION 0. This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License. The Program, below, refers to any such program or work, and a work based on the Program means either the Program or any derivative work under copyright law: that is to say, a work containing the Program or a portion of it, either verbatim or with modications and/or translated into another language.

(Hereinafter, translation is included without limitation in the term modication.) Each licensee is addressed as you. Activities other than copying, distribution and modication are not covered by this License; they are outside its scope. The act of running the Program is not restricted, and the output from the Program is covered only if its contents constitute a work based on the Program (independent of having been made by running the Program). Whether that is true depends on what the Program does. 1. You may copy and distribute verbatim copies of the Programs source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to the absence of any warranty; and give any other recipients of the Program a copy of this License along with the Program. You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee. 2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modications or work under the terms of Section 1 above, provided that you also meet all of these conditions:

a) You must cause the modied les to carry prominent notices stating that you changed the les and the date of any change. b) You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program or any part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License. c) If the modied program normally reads commands interactively when run, you must cause it, when started running for such interactive use in the most ordinary way, to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty (or else, saying that you provide a warranty) and that users may redistribute the program under these conditions, and telling the user how to view a copy of this License. (Exception: if the Program itself is interactive but does not normally print such an announcement, your work based on the Program is not required to print an announcement.) s source code as you s source code opriate copyright f any warranty; and g warranty; and g r the terms of Section r the terms of Se arry prominent notic arry prominent notic ring a copy, and you m ring a copy, and y Program or any portio rogram or any portio propriate copyright no ogram). Whether that ute or publis ute or publis arge to arge to C H A P T E R 9

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W A R R A N T Y A N D O T H E R I N F O R M A T O N I 133 TTERRMS ANNDD COONDITTIOONSS FORR USEE OOFF SSOFTWWAREE (TERRRMS) n it, under Section 2) ram with the Program ram with the Pro to wo to work w ks based on th ks based e other work under th e other work under th under Se These requirements apply to the modied work as a whole. If identiable sections of that work are not derived from the Program, and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to those sections when you distribute them as separate works. But when you distribute the same sections as part of a whole which is a work based on the Program, the distribution of the whole must be on the terms of this License, whose permissions for other licensees extend to the entire whole, and thus to each and every part regardless of who wrote it. Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by you; rather, the intent is to exercise the right to control the distribution of derivative or collective works based on the Program. In addition, mere aggregation of another work not based on the Program with the Program (or with a work based on the Program) on a volume of a storage or distribution medium does not bring the other work under the scope of this License. 3. You may copy and distribute the Program (or a work based on it, under Section 2) in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following:

ne of the following:

ne of the follow a) Accompany it with the complete corresponding machine-readable source code, which must be distributed under the terms of ne-readable source c readable source c Sections 1 and 2 above on a medium customarily used for software interchange; or, b) Accompany it with a written offer, valid for at least three years, to give any third party, for a charge no more than your cost of physically performing source distribution, a complete machine-readable copy of the corresponding source code, to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or, c) Accompany it with the information you received as to the offer to distribute corresponding source code. (This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer, in accord with Subsection b above.)

)) The source code for a work means the preferred form of the work for making modications to it. For an executable work, complete source code means all the source code for all modules it contains, plus any associated interface denition les, plus the scripts used to control compilation and installation of the executable. However, as a special exception, the source code distributed need not include anything that is normally distributed (in either source or binary form) with the major components (compiler, kernel, and so on) of the operating system on which the executable runs, unless that component itself accompanies the executable. If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source along with the object code. ast three years, t ast three years, to giv mplete machine-read mplete machine-rea n a medium customa a medium customa u received as to the u received as to the of bution and only if you bution and only if you d for software interch tware interch rred for rred for momo I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 134 ever d by law if y d by l TEERMMS AANDD CCONNDDITTIONSS FOR UUSSE OFF SSOFFTWAARE (TTERMMS) 4. You may not copy, modify, sublicense, or distribute the Program except as expressly provided under this License. Any attempt otherwise to copy, modify, sublicense or distribute the Program is void, and will automatically terminate your rights under this License. However, parties who have received copies, or rights, from you under this License will not have their licenses terminated so long as such parties remain in full compliance. 5. You are not required to accept this License, since you have not signed it. However, nothing else grants you permission to modify or distribute the Program or its derivative works. These actions are prohibited by law if you do not accept this License. Therefore, by modifying or distributing the Program (or any work based on the Program), you indicate your acceptance of this License to do so, and all its terms and conditions for copying, distributing or modifying the Program or works based on it. 6. Each time you redistribute the Program (or any work based on the Program), the recipient automatically receives a license from the original licensor to copy, distribute or modify the Program subject to these terms and conditions. You may not impose any further restrictions on the recipients exercise of the rights granted herein. You are not responsible for enforcing compliance by third parties to this License. 7. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited to patent issues), conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not distribute the Program at all. For example, if a patent license would not permit royalty-free redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program. If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances. DRAFTever, n ourt order, agre ourt order, agreemen s of this License. If y s of this License. If ent obligations, th rtinent obligations, th e Program), the recip e Program), the recip t to these nted herein. You are nted herein. Yo m), you indicate y m), you ind g the Program or wor g the Program o n of patent infringeme n of patent infringem ot permit royalty-free ot permit roya bject to these terms a only way you could sa only way you could r unenforcea r unenforce intend intend It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims; this section has the sole purpose of protecting the integrity of the free software distribution system, which is implemented by public license practices. Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system; it is up to the author/donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice. C H A P T E R 9

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W A R R A N T Y A N D O T H E R I N F O R M A T O N I 135 of the er in detail to addr er in detail t ies a version numbe ies a version nu conditions either of th conditions either of t a version n TTERRMS ANNDD COONDITTIOONSS FORR USEE OOFF SSOFTWWAREE (TERRRMS) This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License. 8. If the distribution and/or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces, the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries, so that distribution is permitted only in or among countries not thus excluded. In such case, this License incorporates the limitation as if written in the body of this License. 9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number. If the Program species a version number of this License which applies to it and any later version, you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation. If the Program does not specify a version number of this License, you may choose any version ever published by the Free Software Foundation. 10. If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different, write to the author to ask for permission. For software which is copyrighted by the Free Software Foundation, write to the Free Software Foundation; we sometimes make exceptions for this. Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally. NO WARRANTY 11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. 12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), DRAFTof the Gener r free programs w her free programs wh s copyrighted by the F righted by the s. Our decision s. Our decision will be the sharing and reus the sharing and re SED FREE OF CHARG SED FREE OF CHAR CEPT WHEN OT CEPT WHEN OTHE WITHOUT W WITHOUT W fy a version number o ES OF M ES OF M E OE O I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 136 TEERMMS AANDD CCONNDDITTIONSS FOR UUSSE OFF SSOFFTWAARE (TTERMMS) h them to the sta copyright line and a copyright line a EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. END OF TERMS AND CONDITIONS How to Apply These Terms to Your New Programs If you develop a new program, and you want it to be of the greatest possible use to the public, the best way to achieve this is to o tho th make it free software which everyone can redistribute and change under these terms. terms. term To do so, attach the following notices to the program. It is safest to attach them to the start of each source le to most effectively them to convey the exclusion of warranty; and each le should have at least the copyright line and a pointer to where the full notice is found.

<one line to give the programs name and a brief idea of what it does.>

s.>.>

Copyright (C) <year> <name of author>

This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version. This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details. You should PURPOSE. See PURPOSE. See the G have received a copy of the GNU General Public License along with this program; if not, write to the Free Software Foundation, Inc., cense along with this cense along with th 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA. 301 USA. 0-1301 USA. Also add information on how to contact you by electronic and paper mail. If the program is interactive, make it output a short notice by electronic and pap by electronic an like this when it starts in an interactive mode:

ode:

ode:

Gnomovision version 69, Copyright (C) year name of author r name of auth r name of author Gnomovision comes with ABSOLUTELY NO WARRANTY; for details type `show w. This is free software, and you are welcome to WARRANTY;

WARRANTY redistribute it under certain conditions; type `show c for details. The hypothetical commands `show w and `show c should show the appropriate parts of the General Public License. Of course, the commands you use may be called something other than `show w and `show c; they could even be mouse-clicks or menu items--whatever suits your program. You should also get your employer (if you work as a programmer) or your school, if any, to sign a copyright disclaimer for the program, if necessary. Here is a sample; alter the names:

modify it under the ter odify it under th f the License, or (

2 of the License, or (a eful, but WITHOUT AN ful, but WITHOUT AN how c how c C H A P T E R 9

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W A R R A N T Y A N D O T H E R I N F O R M A T O N I 137 TTERRMS ANNDD COONDITTIOONSS FORR USEE OOFF SSOFTWWAREE (TERRRMS) Yoyodyne, Inc., hereby disclaims all copyright interest in the program `Gnomovision (which makes passes at compilers) written by James Hacker.

<signature of Ty Coon>, 1 April 1989 Ty Coon, President of Vice This General Public License does not permit incorporating your program into proprietary programs. If your program is a subroutine library, you may consider it more useful to permit linking proprietary applications with the library. If this is what you want to do, use the GNU Lesser General Public License instead of this License. ations with ation propri prop I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 138 AAPPPENDDIICEESS AApppeendixx 1: Seetupp and AAcctivaation ................................... 140 GGuuided SSetup ............................................................................. 140 AActivatee Your DIREECCTTV SSeervicce .............................................. 140 AApppeendixx 2: Conneections to TTV & EEquippmeent ................ 141 YYouur Phoone Conneeccttion ............................................................. 141 YYouur Inteernet Connectionn .......................................................... 141 CCoonnecttions ffor AAuuxiliaryy EEquipmennnt ..................................... 142 HHDD TV CCoonnectionnss ................................................................... 145 4445 SSDD TV CCoonnecctionss .................................................................... 14

. 14114477 AAudio Coonnecctions .................................................................... ..... 144499 CCoonnecttions tto Otthheer Equipment ............................................ ......... ........ 1500

................ ............ 151 RR .................... ..... 1515555 PProofessioonallyy Instaallled DIRECTV CCinemaaa Coonnnectioon Kit 156 Coonnnectioon Kit Coonnection Kit .. 156 ctioon KKitt - Wirrelesss SSelf-Inssttalledd DIREECCTV CCinnemma Connnnectioon KKitt - Wirrelesss . 157 cttion it - Wireless WWired ........................................................................................... 157 WWirelessss ...................................................................................... 159 AApppeendixx 5: Aboutt HHigh--DDenitionnn ................................. 162 SScreen FFormaat & RReesoluutioon .................................................... 162 SSupportteed Reesoluutioons ............................................................. 164 WWide-Sccreen VS. SSttaandarrd Forrmatss ....................................... 165 DRAFT AApppeendixx 3: Receiivveer Frronnt aand BBack PPPaneels AApppeendixx 4: How ttoo Netwwoorkk Yourrr HD DDDVRR

..................... ......................... ............... ............. . A P P E N D C E S I 139 AAPPENDIXX 11: SEETTUP AANND ACTIVATIONN GUIDED SETUP If your receiver was not professionally installed, or you have had to reset your receiver for any reason, you will need to follow the guided setup screens before starting DIRECTV service. ECTV 1. Make sure the MODE switch at the top of the remote control is set to DIRECTV, which is the far-left position. ECTV, w 2. Press PWR. The DIRECTV Receiver will turn on. (Make sure your TV is also turned on!) s also tur is also turned on 3. The rst screen will allow you to select a language. Using the arrow keys on the remote control, move to the language you ow keys on the remot ow keys on the rem prefer and press SELECT. 4. Follow the onscreen instructions. After these setup procedures are complete, youll see a message onscreen that says, Acquiring Satellite Info, as the receiver gathers information from the satellite for the onscreen program guide. Next, youll be given the opportunity to program your remote to control other equipment such as your TV and/or DVD player. Just follow the screen instructions and youll be ready to watch in no time!

ssage onscreen t essage onscreen that program guide. Next ram guide. Next nd/or DVD player. Jus nd/or DVD player. Jus ACTIVATE YOUR DIRECTV SERVICE SERVICE Once all the setup processes are complete, all thats left to do is activate your DIRECTV service. Be sure to:

1. Have on hand your service address, social security number and a valid major credit card. 2. Note your receiver ID and access card numbers. The receiver ID is on a sticker behind the access card door on the front of the e, all thats le e, all thats l secu l secu receiver, while the card number is on the access card itself. Use the Product Information page to note this information. 3. When youre ready, just call 1.800.531.5000 to pick the programming package thats right for you and subscribe to DIRECTV service. I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 140 YOUR PHONE CONNECTION AAPPEENNDDIX 2: CONNNNEECCTIONSS TOO TV &&& EQUIPMEENT Connecting your receiver to a land-based telephone line saves you money because it allows you to purchase Pay Per View movies and special events without calling DIRECTV to order. It is required for sports package subscriptions and is also used to enhance the interactive features available on our interactive channels. The receiver uses a toll-free number once a month for a few minutes duration and is designed not to interfere with your regular phone service. You will need an RJ11-type modulator jack (the most common type of phone jack). If you disconnect the phone line, the receiver will not allow you to purchase PPV programs and some features of our interactive channels will be limited. If your receiver is connected to the Internet, either directly or via a DIRECTV Home Network connection, you do not need to be connected to a phone line. See Your Internet Connection below. Do not connect your receiver to a digital PBX phone system doing so may permanently damage your equipment and void your warranty. will not allow you will not allo nnected to the In nnected to the Intern one line. See Your Int one line. See Your Int a to will need an will n oing so may perman YOUR INTERNET CONNECTION Connecting your DIRECTV Receiver to the Internet and your home network gives you access to features like TV Apps, Music &

Photos, and more. The instructions for connecting to a network are different depending upon whether you have Whole-Home DVR Service. Please see Appendix 4. work are different dep work are different dep so may DDRAFTa toll rnet and your home n nd your home n NOTE: For the most current options and instructions to connect your receiver to the Internet, please visit directv.com/getconnected. A P P E N D C E S I 141 AAPPENDIXX 22: CCOONNEECTTIOONS TTO TVV && EQQUIPMMEENT CONNECTIONS FOR AUXILIARY EQUIPMENT If you upgrade your TV, get a new DIRECTV Receiver, or add new equipment such as a surround sound system, DVD player or burner, or VCR, you have various options for connecting your equipment. All of the video and audio outputs on your receiver offer good quality. Pick a video and audio output from the following lists based on the connectors your receiver and TV support; they are listed in order, with the highest quality options at the top of each list. Not all connectors are available on all receivers and TV models. nnec nnecto ctors are ava ctors a y need to p DRAFThehe ers, certain prog ers, certain programm nsumer electronics e nsumer electronics arge. Contact DIRECT

/V jacks and inpu NOTE:

Not all cables come with your digital satellite receiver; you may need to purchase additional cables depending on your setup. may need to purchase HDMI cables are available from DIRECTV at a nominal charge. Contact DIRECTV customer service for more information. ontact Never connect an IN to an IN or an OUT to an OUT. All A/V jacks and inputs are color-coded. Always match the color of the plug to A/V jacks and inputs a the same color of the jack. To obtain the best picture quality, make sure the receiver is connected directly to the TV. Due to restrictions imposed by copyright holders, certain programming may include content protection measures that may receiver is connected receiver is connected restrict viewing or recording with certain consumer electronics equipment attached to the receiver. Please contact the tional information. al information. manufacturer of such equipment for additional information. WARNING: Use only the power supply (power cord) that came with your DIRECTV receiver. Failure to use the authorized power supply (power cord) may cause electric shock, re, bodily injury and/or property damage. If the power supply (power cord) becomes damaged or needs to be replaced, please contact DIRECTV Customer Service to obtain an authorized replacement. power cord) that cam power cord) that ca c shock, re, bodily c shock, re, bodily e contact DIRE e contact DIR WARNING: Do not connect your receiver (or any other equipment, such as a TV or VCR) to the AC power supply until you have properly connected all the other cables. ny ony o I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 142 The table below shows the benets and disadvantages of each type of available video connector:

AAPPEENNDDIX 2: CONNNNEECCTIONSS TOO TV &&& EQUIPMEENT RCA











High Def (HD) HD 1080p 3D Built-in Audio Standard Def S-Video



































HDMI Component DRAFTFTTTTTTTFTFTFTFTFTFTFTFTFTFTFTFT

h-quality HD video, b h-quality HD vide dio connectors. Newe o connectors. New n a single, custom ca a single, custom ca HDD Videoo Connectioons HDMI [High-Denition Multimedia Interface] provides the best digital video and digital audio in one connector. HDMI is the s the best digital vide e best digital vide only recommended cable, and is required for the highest quality 1080p signal and 3D TV. ghest quality 1080p s ghest quality 1080p s Component Video Output (YPbPr) provides high-quality HD video, but does not provide audio. You will need to connect audio separately using the digital audio or RCA audio connectors. Newer receivers have an A/V Out connector that provides Component Video and RCA audio output in a single, custom cable. Component cables do not provide 1080p or 3D TV. SD Videoo Conneecttioons These cables are provided for convenience only, and do not present an HD picture. They are useful if you have to connect your DIRECTV HD DVR to an older CRT TV, a VCR, or other non-HD device. S-Video provides good video, but does not provide audio. You will need to connect audio separately using the digital audio or only, and do only, and do n or other or other RCA audio connectors. (Not all receivers have S-Video outputs.) RCA output (composite video) provides good video and usually comes bundled with three cables for one video and two audio channels. A P P E N D C E S I 143 AAPPENDIXX 22: CCOONNEECTTIOONS TTO TVV && EQQUIPMMEENT Auddio Coonnnectioons HDMI [High-Denition Multimedia Interface] provides the best digital video and audio in one connector. Digital Audio Optical provides excellent quality digital audio and is often used on newer surround sound and DVD equipment. Digital Audio Coax provides high quality digital audio and is also found on newer surround sound and DVD equipment. RCA outputs provide good audio quality and are found on older auxiliary equipment. There are so many makes and models of TVs and auxiliary equipment, it is impossible to fully describe all of the possible connections between them and your receiver. Refer to the manuals for that equipment to see the connection options specic to each make and model. The following images show examples of how your receiver may be connected using the supported video and audio connections for the TV, the surround sound, and the DVD player/burner or VCR. Several models of DIRECTV Receivers are shown, r/burner or V giving you a variety of connection options to your TV and other equipment. er equipment. er equipment. t is impossible to fu t is impossib or that equipment or that equipment to s ur receiver may be co r receiver may be co rner or VCR. Seve ry equipme ry eq DRAFTnewnew I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 144 HD TV CONNECTIONS AAPPEENNDDIX 2: CONNNNEECCTIONSS TOO TV &&& EQUIPMEENT Example: TV with HDMI Connector - RECOMMENDED Here is an example using a TV that has an HDMI connector as the best video/audio input. Note: Only an HDMI connection provides a 1080p picture and 3D TV. DRAF DRAF HDMI Cable A P P E N D C E S I 145 AAPPENDIXX 22: CCOONNEECTTIOONS TTO TVV && EQQUIPMMEENT HD TV CONNECTIONS Example: TV with Component Video Connectors Here is an example using a TV that has component video connectors as the best video input. Note: A Component Video connection will not provide a 1080p picture nor 3D TV. Component Video requires a separate audio connection. F DRAFT DRAF DR Component Video I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 146 AAPPEENNDDIX 2: CONNNNEECCTIONSS TOO TV &&& EQUIPMEENT SD TV CONNECTIONS

(This connection does not provide an HD picture.) Example: TV with RCA Connectors Here is an example of a TV that has an S-Video connector as the best video input (Not all receivers have an S-Video connector.) S-Video requires a separate audio connection. S-Video Cable DRAF DRAF DRAF A P P E N D C E S I 147 AAPPENDIXX 22: CCOONNEECTTIOONS TTO TVV && EQQUIPMMEENT SD TV CONNECTIONS

(This connection does not provide an HD picture.) Example: TV with RCA Connectors Here is an example of a TV that has RCA connectors as the best video input. RCA cables are often bundled as a three-way cable with one video and two audio connections. You can also purchase a single-connection RCA video cable, and a separate cable for audio. DRAF DRDRAF RCA Video and Audio I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 148 AUDIO CONNECTIONS AAPPEENNDDIX 2: CONNNNEECCTIONSS TOO TV &&& EQUIPMEENT Of all the video connections, only HDMI provides an audio signal with the video. The other connections all require a separate audio cable. Of these, your best quality signal will be from the Digital Audio Out/Optical connector, followed by the Digital Coax connector, followed by the RCA Audio Out connector. The connector you end up using may be determined by the equipment you are connecting to. (For example, your home theater system may support only the Digital Audio Out/Optical connector.) The red and white RCA audio out connectors are so common, it owever, owev is possible you may have one of these cables already. However, missing missing these cables provide an analog signal, so you will be missing out on the benets of digital quality sound. DDRAFT DRAFT RARAAon, it t RA RCA Audio RCARCARCARCA Digital Coax Digital Optical HDMI Cable A P P E N D C E S I 149 AAPPENDIXX 22: CCOONNEECTTIOONS TTO TVV && EQQUIPMMEENT CONNECTIONS TO OTHER EQUIPMENT In addition to your TV, you may wish to connect other equipment, such as a DVD burner, VCR, or even a second TV to your DIRECTV Receiver. For the best-quality picture, it is recommended you do not use a pass-through connection from your TV or other equipment as an input to a DVD burner or VCR. Instead, use an available connection from your DIRECTV Receiver. For example, if you use the HDMI connection on your DIRECTV Receiver to connect to your TV, you can use the Component Video, Composite Video RCA, or S-Video Out to connect to your DVD burner, VCR, or second TV. DRAFT RA I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 150 Froont Paneel Exampple AAPPPENNDDIXX 3: RRECEEIVVEERR FROONNT AAND BBBACK PPANEELS The buttons on the front panel perform the same functions as similarly named buttons on the remote control. You can use the front panel buttons at any time, but they are especially useful if you misplace your remote control or the batteries die. 1 2 3 4 5 8 7 6 FTFTTT 9 RAAFT R 9 Your equipment may not look exactly like the model illustrated. 10 A P P E N D C E S I 151 AAPPENDIXX 33: RREECEIVVERR FFRONNT ANND BBAACK PANNELS 1. DOOR PANEL, USB PORT For future use. USB 2.0 Host (FRONT/REAR EACH 5V = 500mA) 2. POWER Turns your DIRECTV Receiver on or off. Your DIRECTV Receiver still records and receives messages when powered off. The power light ashes when you press a key on the remote to let you know it has received the command. 3. REMOTE SENSOR The infrared sensor picks up commands from the remote control. You cannot have any opaque object between the remote and this sensor or else the command will not get through. If you have an optional RF remote, this sensor is not used. With an optional RF remote, you can place your receiver inside a cabinet or any non-metal enclosure and it will receive the remote control commands up to 200 feet away. roug rough. nside a cabin nside a DRAFTotot he output resolu he output resolution o

, 480p, 720p, 1080i an 480p, 720p, 1080i esolution. It does he resolution. It does sing sing 4. GUIDE Displays the onscreen program guide. 5. MENU Brings up the Main Menu to access settings and services. ervices. ces. 6. RECORD This button lights orange when a recording is in progress. is in progress. s in progress. 7. SELECT Selects the item highlighted. 8. RES (RESOLUTION) The RES key switches the output resolution of the DIRECTV Receiver. Each time you press the key, it cycles to the next available resolution: 480i, 480p, 720p, 1080i and 1080p (supported on some models). Note: The RESOLUTION button on the front panel only changes the resolution. It does not change the screen format (crop, stretch, letterbox, pillarbox). The FORMAT button on the remote control cycles through all of the screen formats and resolutions. See Appendix 5 for details. ntrol cycles through ntrol cycles th 9. RESOLUTION INDICATORS Lights indicate the current resolution setting. 480i is the old analog TV setting. 480p is Enhanced Denition TV, which is less than HD. 720p is the rst level of HDTV. 1080p is the highest level of HDTV provided by the receiver. To get the best out of HD, you should be using 720p or higher resolution for your HDTV. indicate the c indicate the cur 20p is the 20p is the 10. DOOR / PANEL, ACCESS CARD The access card slot, RESET button, and receiver ID and model number are located behind the door panel. I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 152 AAPPPENNDDIXX 3: RRECEEIVVEERR FROONNT AAND BBBACK PPANEELS Bacck Panneel Exammpplees 1 2 3 5 DIRECTV HD DVR 1 4 14 Warranty VOID if Broken or Removed 13 12 13 8 7 6 9 10 11 12 FFT DRDDDDDDDDDRDRDDDDDDRRDRRAF DRRARA5ARARA6R A DRA RDRDRDDD 5 6 8 9 10 GENIE HD DVR 4 3 11 Your equipment may not look exactly like the model illustrated. A P P E N D C E S I 153 AAPPENDIXX 33: RREECEIVVERR FFRONNT ANND BBAACK PANNELS 1. SATELLITE IN 1 Connect one line from your satellite dish here. A Single Wire Multi-Switch (SWM) connection, if applicable, is made to this satellite in port. 2. SATELLITE IN 2 Connect the second line from your satellite dish here. 3. S-VIDEO OUT A Standard-Denition video output. 4. RCA-Audio/Video Jacks Standard-Denition output. You can use the entire row of RCA connectors (yellow, white and red) to entir feed a VCR or DVD player/burner. 5. COMPONENT VIDEO OUT Use this block to connect up component video cables (green, blue, red); use the white and red RCA connectors below it for analog audio out. These connectors provide an HD picture, but do not support 1080p or 3D. cables (gre ables provide an HD pictur provide an HD pictur 6. DIGITAL AUDIO OUT COAXIAL Use this digital audio connection for sound. nnection for sound. 7. DIGITAL AUDIO OUT OPTICAL Use this digital audio connection for sound. 8. HDMI Use this combination digital video and audio connector for the best picture quality. This is the recommended o connection for soun onnection for sou on for s nent video nent DRAFTentire row dio connector for the dio connector for the 10. USB For future use. USB 2.0 Host (FRONT/REAR EACH 5V = 500mA) 11. SATA Use this connector to add an external hard drive to your receiver. 12. PHONE JACK Connect your phone line here to enable Pay Per View purchasing and Caller ID (if your phone service package

(FRONT/REAR EAC

(FRONT/REAR EA n external hard d n external har here to here to connector for HD TV. the Ethernet port. includes it). 9. ETHERNET Please refer to Appendix 4 for information on networking options on your HD DVR before connecting anything to or information on net information on net 13. POWER Your receiver must be plugged in at all times to function properly. 14. IR RECEIVE Connect an IR (infrared) extender or repeater here when your receiver is in a cabinet or otherwise not visible to your remote control. I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 154 APPPEENDIX 44: HOOWWW TTO NETTWOORK YYYOUR HHD DDVR To use your DIRECTV HD DVR on your home network, you will need:

A compatible DIRECTV Receiver, such as the DIRECTV HD DVR (models HR44, HR34, HR20 or later) or DIRECTV Plus DVR

(model R22) A broadband Internet connection, with a minimum connection speed of 750 kbps or higher (DSL or cable). A network router with an available Ethernet port, and/or wireless capability. The instructions for connecting to a network vary depending on whether or not you have Genie or Whole-Home DVR Service. Please see the appropriate sections that follow. not you ha r receive DRAFTnot you have Ge NOTE: For the most current options and instructions to connect your receiver to the Internet, please visit directv.com/getconnected. your receiver to the I If yyou havee Whoolee-HHome oor Geeniee HD DVVVR servicce:

ervicce::

Professionally Installed DIRECTV CINEMA Connection Kit: Schedule a professional installation appointment at nection Kit: Schedul nection Kit: Sche directv.com/getconnected. Wireless Self-Installed DIRECTV Cinema Connection Kit: If you already connect to the Internet via WiFi, you can order this Connection Kit: If yo Connection wireless kit at directv.com and connect yourself. ct yourself. ct yourself. If yyou doo nnot haavee WWhole--Homme DDVR or GGenie DVVR service:

DDVR or GGenie DVR or en Wired: The fastest, most reliable connection. Your house must be wired for Ethernet, or you must run cables from a ion. You ion. You network router to your DIRECTV HD DVR. Wireless: This can be easiest method if you already connect to the Internet via Wi-Fi. However, wireless connections may be slower and somewhat less reliable than wired. You can order the Wireless DIRECTV CINEMA Connection Kit from directv.com, or at 1.800.531.5000. A P P E N D C E S I 155 AAPPENDIXX 44: HHOOW TTO NEETWOORK YYOOUURR HD DDVVR If you have Whole-Home DVR Service:

PROFESSIONALLY INSTALLED DIRECTV CINEMA CONNECTION KIT Because Whole-Home DVR service uses a network to share programs between your DIRECTV receivers, only a professionally installed DIRECTV CINEMA Connection Kit or the DIRECTV CINEMA Connection Kit - Wireless can be used to connect to the Internet. Never connect an Ethernet cable to an HR24 or H24 receiver with Whole-Home DVR h h Whole-Home DVR n yo the DIRE the Whole-Home D service; this will disable the Whole-Home network and disable playlist sharing. e playlist sharing. e playlist sharing. r HD DVR your HD DVR (Model If you have DECA Connected Home Adapters connected to your HD DVR (Models HR20-

DIRECTV CINEMA Co DIRECTV CINE 23, R22), you must use either a professionally installed DIRECTV CINEMA Connection Kit, or the DIRECTV CINEMA Connection Kit - Wireless, to connect to the Internet. to connect to th ss, to connect to the nection Kit will includ nection Kit will Your professionally installed DIRECTV CINEMA Connection Kit will include a Broadband DECA similar to one shown of the models here. The DIRECTV CINEMA Connection Kit connects to a coaxial cable and an Ethernet cable connected to your home router to provide home network and Internet connectivity to all of the Whole-Home capable receivers in your household. household. household. If you have Whole-Home DVR Service and are having difculty accessing the DIRECTV nd are having d nd are having dif CINEMA service or DIRECTV Media Share features, check to ensure the Broadband DECA is e features, c e features, powered and the coaxial cable and Ethernet cable are rmly connected. ts to a coaxial cable o a coaxial cable DRAFTn you home network and In home network cable a cable a DECA-2 Power Supply Power Supply DECA I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 156 APPPEENDIX 44: HOOWWW TTO NETTWOORK YYYOUR HHD DDVR SELF-INSTALLED DIRECTV CINEMA CONNECTION KIT - WIRELESS You can also order the DIRECTV CINEMA Connection Kit - Wireless from directv.com, or by calling 1.800.531.5000. Please follow the installation instructions in the kits user guide. If you do not have Whole-Home DVR service:

WIRED Steep 1 - CCoonnectt yyour DIREECTVV HDD DVR tto your rroutter rroutter router Connect one end of your Ethernet cable to the Ethernet port on the back ort on the back the back of your router. Connect the other end of the Ethernet cable to the Ethernet port on the back of your DIRECTV HD DVR. o the o the Ethernet port o DRAFT Etherne DDirreecctt CCooonnnnneccctioon Ethernet Cable Router DVR Receiver Ethernet cable connects to an unused port on the router Ethernet cable plugs into receiver A P P E N D C E S I 157 AAPPENDIXX 44: HHOOW TTO NEETWOORK YYOOUURR HD DDVVR SSteppp 2 - VVerify thhat yyou aarre cconnnnecteed To verify you are connected:

Press MENU on your DIRECTV Remote Select Settings & Help Select Settings Select Network Setup Choose Connect Now (or Test Connection if you have connected previously) Select Continue after successfully connecting to DIRECTV via TV via the Internet (See gure A). Figure A Figure B Figure B DRAFT Select Done to complete the setup process (See gure B). gure B). gure B). If your DIRECTV HD DVR does not immediately recognize the ately recognize the ately recognize network connection, you will get the option to choose the ion to choose the ion to choose the connection method. Choose Wired (See Figure C). Follow the e Figure C). Follow t e Figure C). Follow t onscreen instructions. I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 158 Figure C WIRELESS APPPEENDIX 44: HOOWWW TTO NETTWOORK YYYOUR HHD DDVR Ethernet Cable Wireless Transceiver Wire Create a wireless connection between your wireless router and your DIRECTV HD DVR, so your receiver can access the Internet. Along with the Network Requirements at the beginning of Appendix 4, you will need:

A wireless adapter that uses an Ethernet port to connect to a media device, a dev preferably the DIRECTV CINEMA Connection Kit - Wireless, as mentioned entioned entioned above [USB devices are not supported by the DIRECTV HD DVR]. R]. A wireless router (in place of a regular router). You must have initialized your ave initialized your ave initialized wireless device for your home network before beginning to network your g to o network your network your DIRECTV HD DVR. DRAFTa device, ng the DIRECT ng the DIREC nnenne Steep 1: Coonnnect yoouur DIRECTV HD DVR ttoo the R ttoo the to he wirreless addapterr Connect one end of the Ethernet cable to the Ethernet port on the back of the wireless adapter. Connect the other end of the Ethernet cable to the Ethernet port on the back of your DIRECTV HD DVR. If using the DIRECTV Cinema Connection

came with the device (or go to directv.com/getconnected) to determine proper connection. he he Ethernet port on Ethernet port on of the Ethernet cab of the Ethernet cab

Plug your wireless adapter into an electrical outlet. DVR Receiver Ethernet cable connects to the Ethernet port of the wireless adapter. Ethernet cable plugs into DVR Receiver A P P E N D C E S I 159 AAPPENDIXX 44: HHOOW TTO NEETWOORK YYOOUURR HD DDVVR AAPPENDIXX 44: HHOOW TTO NEETWOORK YYOOUURR HD DDVVR SSteppp 2 -- EEnsuuree the wwwirelesss aaddaappter is reecoognizeeed bby yyourr hhome nneetwooork. Once your router detects the wireless adapter it will prompt you to congure the two devices. Select Set Up Now. Highlight your wireless network and press SELECT to display a blue dot next to your network. Then select Continue. Follow the onscreen instructions to complete the set-up process of the wireless adapter. DRAFT NOTE: If you are having difculty connecting to the Internet or need more information, visit www.directv.com/getconnected. I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 160 APPPEENDIX 44: HOOWWW TTO NETTWOORK YYYOUR HHD DDVR APPPEENDIX 44: HOOWWW TTO NETTWOORK YYYOUR HHD DDVR SSteppp 3 - VVerify thhat yyou aarre ccoonnnnecteed To verify you are connected:

Press MENU on your DIRECTV Remote Select Settings & Help Select Settings Select Network Setup Choose Connect Now (or Test Connection if you have connected previously) Select Continue after successfully connecting to DIRECTV via via the Internet (See gure A). Figure A Figure B Figure B Fig DRAFT Select Done to complete the setup process (See gure B). re B). re B). If your DIRECTV HD DVR does not immediately recognize the ely recognize the ly recognize t network connection, you will get the option to choose the n to choose the n to choose the connection method. Choose Wireless (See Figure C). Follow the onscreen instructions. ee Figure C). Follow ee Figure C). Follow Figure C A P P E N D C E S I 161 AAPPENDIXX 55: AABBOUTT HHIGGH-DEEFINITTIOONN SCREEN FORMAT & RESOLUTION In addition to resolution and interlacing, a television picture is also dened by its as dened by the ratio of the screens width to its height.

as wide as it is tall. This is approximately the shape of movies shown in theaters, which makes HD an ideal format for viewing movies on TV. You will be able to see much of what is captured on lm, but lost on an SDTV display.

make changes: the FORMAT key on the remote control and the RES (Resolution) key on the front panel of the DIRECTV HD DVR. To change your Screen Format, TV Ratio, or TV Resolution settings, press MENU, select Settings & Help, then Settings, and then HDTV. m, but lost on an SDT m, but lost on an S

theaters, which ma theaters, wh

FOORMATT KKey on RReemote Control Press the FORMAT key on your remote to cycle the resolutions settings supported by your TV, as well as the screen formats in conjunction with each individual resolution. Available screen formats such as crop, stretch or letter/pillar box, are based on the TV Ratio setting. With each press, an onscreen message will let you know what the current resolution/format setting is. V supports only V supports on For example, if you indicated that your TV supports only 1080i, 480i and 480p and it is a 16:9 television, and Native is turned off*, the cycle of settings for the FORMAT key are as follows:

on. Available screen f on. Available scre creen message will l creen message will l e as follo e as follo DRAFT

the RES (Resolution) the RES (Resolu ettings, press ME on settings, press ME ycle the resolutions s ycle the resolutions s 1st press: 480i/Stretch 2nd press: 480i/Letter box 3rd press: 480i/Crop 4th press: 480p/Stretch 5th press: 480p/Letter box 6th press: 480p/Crop 7th press: 1080i/Stretch 8th press: 1080i/Letter box 9th press: 1080i/Crop 10th press: repeat cycle I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 162 APPPENNDDIX 5: ABOOUTT HIGHHH-DEFINITIION NOTE: * In Native mode, the receiver automatically adjusts the resolution to match individual TV programs as they are tuned. If Native is turned on, the FORMAT key cycles through Stretch, Letter and Crop for the current TV programs native resolution. The FORMAT key allows you to easily cycle all resolution and format settings with a single key until the picture displays the way you like it. If pressing this key causes a loss of video and audio, continue to press it until the picture returns. (Wait a second between presses to allow the Receiver to change the resolution.) This can happen if your settings include a resolution that your TV doesnt support. To correct this, youll need to change your resolution setting: Press MENU, select Settings & Help, Settings, HDTV and then select TV Resolutions. Mark or unmark the TV Resolutions to display the resolutions supported by your television. MENU, select Setting MENU, select Setting ay the reso ntil the picture ret ntil the pict settings include a res settings include splay the resolutions s Ressolutioonn (RESS) Key on RReceeiverr Frontt Panel This key is used to cycle through all available resolutions on your DIRECTV HD DVR. It does not cycle through format settings. If video and audio are not appearing, it may be because the current resolution setting is not supported by your television. By pressing this key, you can check all available resolutions to see if that solves the problem. The lights next to the RES key on the front panel will light below the resolution to which the receiver is set; they will change with each key press. ons on your DIR ons on your DIRECTV ause the current reso ause the current re utions to see if that solutions to see if that DRAFTnglengl which the receiver is s which the rece A P P E N D C E S I 163 AAPPENDIXX 55: AABBOUTT HHIGGH-DEEFINITTIOONN SUPPORTED RESOLUTIONS The following table shows the resolutions that can be output from each type of connection:

Output Connection HDMI Component Video (YPbPr) S-Video Video (RCA Type/Yellow) 0p, 480i, 4 1080i, 1080p, 720p, 480i, 480p 0p, 480i, 480p 0p, 480i, 480p 720p, 480i, 480p 1080i, 720p, 480i, 480p Available Resolutions tion DRAFTTTTTFT AF RARA 480i 4 480i 480i 480 480i NOTE: 720p, 1080i and 1080p are HD formats: 480i and 480p are not. S-Video and RCA outputs display all resolutions as 480i. D formats: 480i and 48 D formats: 480i and I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 164 WIDE-SCREEN VS. STANDARD FORMATS APPPENNDDIX 5: ABOOUTT HIGHHH-DEFINITIION 4:33 TVs SShhowingg 16::9 proggram For a standard 4:3 TV showing a wide screen program, the program is too wide to t on the screen. To alleviate this, choose:

Letterbox: With this format, the 16:9 image is shrunk until the entire width of the program ts on your TV. Since the aspect ratio r screen, so gray r screen, so of the program is maintained, the image is no longer tall enough to ll your screen, so gray or black bars are seen at the top and ings &

ings Help, Settin bottom of the screen To change the bar color, press MENU, select Settings & Help, Settings, HDTV and then Video. Select the desired bar color. See your TVs owners manual for information on the best color for your set. p, Se he best color for your he best color for your f the p Stretch: In the Stretch setting, instead of adding bars to the top and bottom, the 16:9 program image is stretched vertically until its tall enough to ll the screen. Your entire screen will be full, but the program images are stretched to compensate. p and bottom, the 16:9 p and bottom, t the program im Crop: This format crops (cuts off) the left and right portions of the 16:9 frame so it ts the 4:3 screen. tions of the 16:9 fram tions of the 16:9 fram RAFTf the progra DRRA DRA DRformat TV or mon DDDD but the program imag If your display is a 4:3 format TV or monitor, your format options include these:

For 16:9 program signals:

Letterbox Stretch Crop A P P E N D C E S I 165 AAPPENDIXX 55: AABBOUTT HHIGGH-DEEFINITTIOONN 16:99 TVs Showinng 4:3 proggrams For a wide screen 16:9 TV showing a standard 4:3 TV program, the program is too tall to t the screen. Your choices here include:

Pillar Box: Here the 4:3 image is shrunk until the entire height of the program ts on your TV. Since the aspect ratio is maintained, the image is no longer wide enough to ll the screen, so gray or black bars are seen at the left and right edges. To change the bar color, press MENU, select Settings & Help, Settings, HDTV and then Video. Select the desired bar color option. See your TVs owners manual for information on the best color for your set. Stretch: In this setting, instead of adding bars to the sides, the 4:3 program image is stretched horizontally until its wide enough to ll the screen. Your entire screen will be full, but the images are a little stretched to compensate. gram image is stret gram image is ttle stretched to com ttle stretched to com Video. Se Video Crop: This format crops (cuts off) the top and bottom of a 4:3 frame, keeping the 4:3 ratio intact. If your display is a 16:9 format TV or monitor, your format options include these:

frame, keeping the 4 frame, keepi RAFTseese DRRARAmat TV or mon RA DRRDRDDDRDR For 4:3 program signals:

Pillar Box Stretch Crop I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 166 DRAFT A P P E N D C E S I 167 INDDEX AA Access Card - 7, 8,, 76, 83, 102, 104, 140, 152 Advance - 12, 70, 176 Adv Whole-Home HD DVR - 15, 24, 71, 83, 96, 98, 122 Album - 58 All Movies - 20, 25, 30, 31, 32, 33, 34, 35, 49 Artist - 58 Aspect Ratio - 78, 162, 165, 166 Audio Connections - 15, 55, 98, 144, 149 audio options - 76 Audio options - 80 Audio Sync - 15, 55, 98 autorecord - 48 Autorecord - 28, 174 Auxiliary Equipment - 12, 142, 144 B Back Panel - 98, 99, 153 Batteries - 7, 10, 104, 107, 108, 109, 151 C Cables - 7, 55, 66, 98, 99, 104, 105, 106, 110, 111, 115, 119, 123, 125, 127, 142,, 143, 148, 149, 154, 155, 156, 157, 159 Caller ID - 15, 26, 56, 60, 98, 115,, 154 Call Log - 60 Cast & Crew - 16, 73 Channel Banner - 21, 22,, 23,, 24, 77 Clock - 76, 79, 97 Closed Captioning - 21,, 22, 79 Component Video Out - 154 Component Video Output - 143 Connections - 40, 74, 104, 105 106 114 10505, 10606,, 1141 139, 141, 142, 144, 145, 146 147 148 146146, 147, 1488,, 149, 150, 155 Customer Care - 123 128 1233, 128128 DRAFT4343 D 3D - 18, 143 145 146 154

, 14314 ,, 1455, , 146146, 15454 3D Channels - 15 18 hannels -

hannels 15, 1818 ate & Time 19, 5353 ate & Time -

Date & Time - 19 53 Defaults - 39 50 51, 83, 84, 97 Defaults -

faults - 3939, 5050, , 5151 Deleting - 43 48 Deleting -

Deleting - 43, 48 Destination Buttons - 11 Destination Bu estination B Digital Audio - 99, 144, 149, 154 Digital Audi al Audi DIRECTV Active Channel - 26, 56, 57, 98, DIRECTVECT 176 176176 DIRECTV Cinema - 118, 155, 156, 157,, DIRDIR 159, 175 DIRECTV DoublePlay - 63 DIRECTV Everywhere - 53, 74 DIRECTV Mode - 107, 109 DIRECTV Protection Plan - 98, 125 DIRECTV Mobile Apps - 73, 74 DIRECTV Whole-Home DVR Service -

66, 67, 68, 69, 70, 83 Disk Space Bar - 46 Display - 17, 76, 97 Dolby Digital - 15, 80, 98 Download - 18,, 31, 34, 48, 103, 110, 129 DVD burner - 150 DVD Control Buttons - 34 DVD Schedule Mobile App - 34 DVR control buttons - 12, 13, 43, 70

, E Episodes - 16, 32, 42, 44, 47, 51, 118, 174, 175 Erase - 34, 84 Error Message - 103, 116 Ethernet - 66, 154,, 155,, 156,, 157,, 159 Exit - 11, 43, 61, 96, 176 Extras - 15, 25,, 26,, 53, 55, 56, 57,, 58, 59, 60, 61, 62, 115 F FAQs - 91, 101, 105, 106, 107, 108, 109, 110, 111, 112, 113, 114, 115, 116, 117,, 118, 119 Favorite Channels - 15, 17, 20, 21, 22, 26, 73, 75, 90, 97 FCC Customer Information - 5, 121, 126, I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 168 127, 128 Filtering the Guide - 19 Folders - 46 Front Panel - 7, 8, 102, 106, 107, 108, 109, 111, 114, 151, 152, 162, 163, 174 G GameSearch - 64 Genie Clients - 37, 71, 94, 95, 97,, 99 Genie HD DVR - 71, 72, 94, 95, 97, 155 Genie Recommends - 27, 36, 37 GSN Game Lounge - 26,, 56, 57 Guide - 11, 16, 18, 19, 42, 77,, 91, 112, 152, 176 channel types - 16, 17, 18 customize - 17,, 23 customizing - 20 ltering - 19 guided setup - 140 jump to a date & time - 19 options - 19 H HDMI - 99, 119,, 143, 145,, 149, 150,, 154, 164 Help - 10, 17, 20, 25, 26, 67, 68, 75, 76, 85, 86, 90, 91, 97, 104,, 108, 111,, 112, 158, 161, 162, 163, 165, 166 History - 25, 48, 50, 116 Home Page - 32 J Just Added - 30 ded -

ded - 3030 I Icons - 16, 48, 174,, 175 Info - 11, 15, 16, 21, 24, 29, 31, 41 42 44 62, 69, 77, 85, 86, 98, 121, 176 6 Interactive Channels - 15, 18 1818 Internet Connection - 74 141 44, , 14114 Internet radio - 61 In Theaters - 30, 34 35 4, 35 DRAFT11, , 4242, 44, K K Keep - 33 41 44, 46 Keep -

Keep - 333, 4141, , 44 4 Keyword Search Keyword Search - 28, 48 ord Searc L LL Language - 16,, 23,, 77, 80, 87, 97 Last 4 - 22 Live Buffer - 14 Live TV - 11, 12, 14, 43, 63, 64, 76, 90, 96, 116, 176 Local Channels - 17 Lock - 84, 86 ngng INDDEX MM Mail - 21 Manual Recordings - 39, 50 Mark & Delete - 45 Media Share - 58, 156 Menu - 10, 11, 25, 26, 176 Messages - 21, 26, 55, 56, 101, 103 Mini Guide - 15, 20 Mobile Apps - 39, 52, 53, 55,, 73, 74 Model Number - 122, 126 Mode Switch - 10, 12, 81,, 104, 107,, 109, 140, 176 Movies - 16, 19, 20, 25, 27, 30, 31, 32, 33, 34, 35, 45, 49, 73, 74, 87,, 141, 162 Movies Ratings - 87 Music & Photos - 26, 55, 56, 58, 141 Mute - 111, 176 My Playlist - 46, 115, 117, 118 N Navigation Buttons - 11 Network - 7,, 46, 58, 66, 76, 95, 96, 127, 128, 141, 155, 156, 158, 159, 160, 161 New Movie Releases - 30 News Mix Channels - 18 A P P E N D C E S I 169 INDDEX OO On Demand - 20, 25, 27, 30, 31, 32, 33, 34, 35, 49, 95 Onscreen Messages - 101, 103 Ordering Programs - 35 Other Ratings - 87 P Pandora - 55, 56, 61 Parental Controls - 21, 23, 26, 70, 84,, 85, 86, 87, 88, 89, 174 adult channels - 88 channel blocks - 88 hours (viewing) - 89 locking - 86 passcode - 85, 86, 175 rating limits - 87 spending - 89 unlocking - 86 web videos - 88 Password - 84, 85 Pay Per View - 20, 27, 30, 31,, 32, 33, 34, 35, 49, 50, 89, 118, 141, 154 Phone Connection - 104, 141 Playlist - 11,, 25, 32, 33, 34, 35, 39, 43, 44, 45, 47, 48, 67, 68, 70, 83,, 115, 117, 118, 176 change order - 45 lter - 46 managing - 46 mark and delete - 45 open/close all - 46 options - 45 sort - 45 Power - 3, 7, 10,, 99, 108, 109, 114 126, 152, 154, 176 Power Outage - 113 Power Saving - 83 Power Surge - 113, 125 2525 Press and Hold Buttons - 176 ons 176176 Previous Channels - 22 nels -

n 22 Product Information - 8 140 mation - 8, 14040 rmation -

Program Guide - 11 16 17 18, 19, 20, 22, 28, 30, 35 40 42 51 52 77, 88, 90, 102, 110, 112 117 123 140, 152, 176

, 1 Program Info - 12 16, 21 Program Info -

Progress Bar - 13, 14, 110 Progress Bar -

gress Bar - 1313 Purchases - 48,, 50 Purchases -

Purchases 48 DRAFT44,, ,, 1261 Q Queue - 32,, 33, 35, 48, 49, 175 Queue Queue QuickTune - 55,, 64 QuiQui

,, 112112, 11717, 1233, 1401 rogram Info - 1212, , 1616 Guide - e - 11, 1616, , 1717, , 188 3535, , 404 , 422, 5151,, 525 , 777 uttons -

R RCA Connectors - 147, 148, 154 Rear Panel - 6, 153, 154 Recent Searches - 28 Recordings - 25, 32, 33, 35, 43, 44, 48,, 49, 50, 51, 70, 88, 114,, 116, 118 a series - 42 a single show - 40 changing a record option - 42 defaults - 50 from All Movies or On Demand - 31 from Live TV - 42 from the guide - 42 history - 50 managing - 50,, 51 manually - 50 purchases - 50 remote - 52, 53 stopping an in-progress - 42 watching and deleting - 43 Remote Control - 7,, 9, 10, 11, 12, 64, 65, 70, 73, 74, 75, 76, 81, 82,, 91, 102, 104,, 107, 108, 109, 112, 113, 114, 125, 140,, 151, 152, 154, 162, 175 advanced setups - 82 buttons - 10, 11, 12,, 13,, 176 IR/RF setup - 81 modes - 10 problems - 107 program remote - 81 receiver mode - 82 Remote Recording - 52, 53 Repair - 123, 124 Reset - 79, 83, 84, 102, 103, 105, 109, I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 170 111, 113, 140 Resolution - 23, 76, 77, 78, 79, 106, 107, 111, 119, 152, 162, 163 Resolution Indicator - 152 Restart - 83 RF Remote - 81 S Satellite - 3, 7, 40, 75, 82, 104, 105, 110, 112, 126, 128, 140, 142, 154 Satellite Data Acquisition - 110 Satellite Signal Strength - 82 Scheduler - 174 ScoreGuide - 65 Search & Browse - 25, 28, 29, 30, 36 Search Features - 28, 29 Self-Installed DIRECTV Cinema Connection Kit - Wireless - 157 Serial Number - 8 Series - 31, 36,, 41,, 42, 44, 46, 47,, 48, 49, 51, 53 Series Manager - 39, 48, 49, 51, 116 Settings - 26, 50, 67, 68, 76, 77, 80, 81, 82, 83, 84 Setup - 76 Shortcut Buttons - 11 Shortcut Hints - 11, 16 Showroom - 26, 61 Smart Search - 25, 27, 28, 29

, 100, 8080, , 8181, 1101 Software - 18, 76, 101, 103, 123, 129, 130, 131, 132, 134, 135, 136, 137 Song - 58 Sort - 18,, 19, 45 Sort Programs by Category - 18, 19, 45 Sound Effects - 80, 97 Special Features - 93,, 98 Spending Limits - 89 Sports Mix Channels - 18 Suggested Searches - 28 2828 Surround Sound - 3, 10 80 81 110 111,

, 111 142, 144 S-Video - 119, 143 147 150 164 14343, , 147147,, , 150, 164164 System Info - 76 112 o - 76, 11211 Messages -

System Messages - 21 26 56, 101, 103 Messages - 2121, 26, 566 m Software Updates -

System Software Updates - 103 m Software Upda System Test - 76 102, 104 em Test - 7676, , 102102, , 101 DRAFT44 TT Temporarily Unlock - 86 Temporarily U rarily U Terms & Conditions for Use of Software Terms & Co Terms & C

- 129 130, 131,, 132,, 133, 134, 135, 136, 129129, , 1313 137, 138 77 11 Tickmark - 12 To Do List - 39,, 42,, 48, 70, 114, 118 Troubleshooting - 76, 91, 101, 102, 103, 104 TV Apps - 26, 65, 95, 141 TV Problems - 106, 109, 110, 111, 114 TV Ratings - 87 stem Test -

INDDEX TV Ratio - 76, 78, 162 TV Shows - 25, 27, 30,, 36, 37 U Unlock - 86 Unsubscribed Channels - 17 V VCR - 81,, 106, 142,, 144,, 150, 154, 176 Video - 76, 77, 88, 91, 102, 106, 110, 114, 154, 163, 164, 165 WWW Warranty - 8, 121, 122, 123, 124, 125 Watching and Deleting Your Recorded Shows - 39, 43 Web Videos - 75, 88 Whats On Now? - 30 Whole-Home DVR service - 66, 67,, 68, 69, 156, 157 Wired Connection - 155, 157, 158 Wireless Connection - 159, 160, 161 Y YouTube Search - 27, 29 I N D E X 171 ACTIVATION OF PROGRAMMING SUBJECT TO CREDIT APPROVAL. CREDIT CARD REQUIRED (except in MA and PA). Programming subject to change. DIRECTV services not available outside the U.S. DIRECTV programming is available separately and independently of DIRECTV System hardware. A valid programming subscription is required to operate DIRECTV System hardware. Activate your DIRECTV programming today at 1.800.531.5000. 2012 DIRECTV. DIRECTV and the Cyclone Design logo, DIRECTV Active, DIRECTV INTERACTIVE, DIRECTV PLUS, HomePlug and the DIRECTV Plus DVR and DIRECTV HD DVR logos are trademarks of DIRECTV. All other trademarks and service marks are the property of their respective owners. CTV INTERACTIV demarks of DIRECTV. mming today protected by U.S. This item incorporates copy protection technology that is protected by U.S. patents and other intellectual property rights of re prohibited. Rovi Corporation. Reverse engineering and disassembly are prohibited. Due to restrictions imposed by copyright holders, certain programming may include content protection measures that may UHVWULFWYLHZLQJLQKLJKGHQLWLRQDQGRUUHFRUGLQJZLWKFHUWDLQFRQVXPHUHOHFWURQLFVHTXLSPHQWDWWDFKHGWRWKHUHFHLYHU

Please contact the manufacturer of such equipment for additional information. ment for additiona THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-

COMMERCIAL USE OF A CONSUMER TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD

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12 valid DRAFTutsid rs, certain program RUGLQJZLWKFHUWDLQFR V1.4HR2X3X9NOV2012 I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 172 DRAFT 173 ICOON RREFEERRENNCCE Arrow Icons Other Icons I I E D U G R E S U R E V E C E R R V D D H V T C E R D I 174 Indicate that a shows start or end time is earlier or later than is visible in the Guide program cell. Indicates showing that was set by the user was canceled by the scheduler due to an unexpected conict. UP and DOWN arrows on the receiver front panel offer special functionality. Indicates showing that was set by the user conicts with another showing. Indicates record has been set for all episodes of an ongoing program. episodes of an ongo LEFT and RIGHT arrows on the remote offer special functionality. Objects are scrollable above or below the visible window. Indicates a program is set to record. the user con AFTFTFTFTTFTTTnel o DDDDDRDRDRDRDRARARARARARAAFAFAFT corded or live-stored ed or live-stored set for matching ates one or mor set by the user t Parenta Indicates one or more new messages are in the Inbox. Shows that Parental Control limits are currently locked. Shows that limits are temporarily unlocked. Indicates current video is paused. urrent video is paused Shows Autorecord has been set for matching programs in a Search. Indicated a recorded or live-stored video is rewinding at normal speed. Indicates a recorded or live-stored video is fast forwarding at normal speed. Shows that there are no current limits imposed. Indicates a rating level or channel that is blocked via Parental Controls. This key plays current video when paused; it displays the control bar when already playing. key plays current vide Other Icons All Day Ticket indicates that the program is rented for 24 hours starting when you rst view the program. On screen color hint indicating a special function activated by pressing the related color button on the remote control. g a special funct Indicates program shown in letterbox format. Denotes an error condition has occurred. Appears when at least one rating or channel is allowed. Appears when at least one rating or channel is blocked. is blocke Used to create/enter passcodes in parental controls. ntal c RAAFTTFTFTTllowe DDDDDRDRDRDRDRARARAF eduled PPV is set to s the program is/wil s program is r Program i Indicates program is ready to watch. Indicates a Program is in the Queue. Indicates the scheduled PPV is set to purchase. Program is currently downloading. urrently downloading. All episodes of an ongoing programs are in the Queue. Indicates the program is/will be broadcast in High-Denition format. Indicates a program is about to expire Indicates that the programs comes from DIRECTV CINEMA. Indicates a recorded program is not available for viewing. 175

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FCC CUSTOMER INFORMATION This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Responsible Party:

DIRECTV 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV Trade Name: DIRECTV Type of Equipment: DIRECTV Satellite Receiver Model Number: H44, HR34, HR44, HR54, C31, C41, C41W, C61K, and later models. Federal Communications Commission (FCC): This equipment complies with both Part 15 and Part 68 of the FCC rules. This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by removing and applying power to the equipment, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving satellite dish antenna. Increase the separation between the equipment and the DIRECTV Receiver. Connect the equipment into an outlet on a circuit different from that to which the DIRECTV Receiver is connected. Consult the dealer or an experienced radio/TV technician for help. 126 DIRECTV HD DVR RECEIVER USER GUIDE FCC CUSTOMER INFORMATION CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the users authority to operate the equipment. The user may find the following booklet, prepared by the Federal communications Commission, helpful: How to Identify and Resolve Radio and TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington, DC. To meet FCC requirements, only peripherals (computer input/output devices, terminals, printers, etc.) certified to comply with Class B limits may be attached to this device. Operation with non-certified peripherals is likely to result in interference to radio and TV reception. To meet FCC requirements, shielded cables are required to connect the device to a personal computer, peripheral, or other Class B certified device. This equipment complies with Part 68 of the FCC Rules and the requirements adopted by ACTA. On the back of this equipment is a label that contains a product identifier in the format US:AAAEQ##TXXXX. If requested, this information must be provided to your telephone company. This equipment uses the following USOC Jack: RJ11C. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN (Ringer Equivalence Number) is used to determine the number of devices that may connect to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact your local telephone company. The REN for this product is part of the product identifier that has the format US: AAAEQ##TXXXX. The digits represented by ## are the REN without the decimal point (e.g., 03 is a REN of 0.3). If this DIRECTV Receiver causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isnt practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance in order for you to make necessary modifications to 127 CHAPTER 9 - WARRANTY AND OTHER INFORMATION FCC CUSTOMER INFORMATION maintain uninterrupted service. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If trouble is experienced with this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below. If the equipment is causing harm to the network, the telephone company may request that you disconnect the equipment until the problem is resolved. DIRECTV 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this DIRECTV Satellite Receiver does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your alarm company, telephone company or a qualified installer. DO NOT DISASSEMBLE THIS EQUIPMENT. It does not contain any user-serviceable components. We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. FCC RF Radiation Exposure Statement MPE/SAR/RF Exposure Information. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment was verified for RF exposure and found to comply with Council Recommendation 1999/519/EC and FCC OET-65 RF exposure requirements. WARNING: While this equipment is in operation, a separation distance of at least 20 centimeters (equal to 8 inches) must be maintained between the antenna inside the equipment and the bodies of all persons exposed to the antenna in order to meet the FCC RF exposure guidelines. Making changes to the antenna or the equipment is not permitted. Doing so may result in the equipment exceeding the FCC RF exposure guidelines. This equipment must not be co-located or operated in conjunction with any other antenna or radio transmitter. 128 DIRECTV HD DVR RECEIVER USER GUIDE

 

 

P.O. Box 1079 El Segundo, CA 90245 USER GUIDE DIRECTV GENIE & EARLIER HD DVR RECEIVERS When you see the ENERGY STAR label on your set-top box, it means that your set-top box is ENERGY STAR qualified, giving you the benefit of saving energy and helping our environment. However, ENERGY STAR labeled HD DVR set-top boxes qualify for ENERGY STAR only when configured with the DIRECTV Whole-Home DVR service. All other ENERGY STAR labeled set-top boxes, when used in conjunction with a DIRECTV subscription, meet ENERGY STAR criteria without requiring the consumer to take any additional steps. Welcome! Now that youre plugged in, its time to start enjoying access to over 285 (including over 190 full-time HD channels) channels of live and On Demand TV programming, satellite music and a huge selection of box office hits from DIRECTV CINEMA. Well take you step by step through everything, from pushing the POWER button to searching for your favorite programs. This User Guide applies to the DIRECTV HD DVR and the Genie HD DVR and Mini Clients. Because this User Guide was designed to accommodate several models, your Receiver, its user interface, and certain features may vary from what is shown here. WELCOME TO THE DIRECTV FAMILY!

Online Manuals and Other Resources To view the most up-to-date manuals for DIRECTV Receivers and other equipment, please visit www.directv.com/manuals or go to www.directv.com and search for keyword manuals. You can also visit www.directv.com to manage your account, and find information about DIRECTV service, programming packages, special promotions, and much more. Getting Connected If a professional installed your DIRECTV HD DVR and any Clients, you are ready to start watching TV. If your equipment was not professionally installed, or you just added a surround sound system or other equipment, please see Appendix 1, Setup and Activation. IMPORTANT:

Advanced Receiver service fee is required with all HD DVRs to view the HD channels included in your programming package in DIRECTV hardware, programming and Advanced Receiver service available separately. For information and pricing, please HD, and for DVR functionality. visit directv.com. 3 TABLE OF CONTENTS Welcome to the DIRECTV Family! ............................................3 Safety & Care ...........................................................................6 Product Information ................................................................8 CHAPTER 1: USING YOUR REMOTE CONTROL Your Remote Control .............................................................10 The Progress Bar ..................................................................17 Live Buffer .............................................................................18 CHAPTER 2 - CHANNELS & PROGRAM INFO Program Guide ......................................................................20 Channel Banner & TV Options ...............................................26 Menu ......................................................................................30 CHAPTER 3: SEARCH & BROWSE Movies, On Demand and Pay Per View ..................................34 Sports ....................................................................................40 TV Shows and Genie Recommends ......................................41 Search Features ....................................................................43 CHAPTER 4: RECORDINGS Recording a Single Show .......................................................48 Recording a Series ................................................................50 Watching and Deleting Your Recorded Shows .......................52 Playlist ...................................................................................53 Manage Recordings ...............................................................57 Recording from Your Computer, Phone or Tablet .................61 CHAPTER 5 - EXTRAS & SPECIAL FEATURES Extras ....................................................................................64 Special Features ....................................................................70 DIRECTV Whole-Home DVR Service ....................................74 Genie HD DVR & Mini ...........................................................79 DIRECTV Mobile Apps ..........................................................80 CHAPTER 6 - SETTINGS & HELP Settings .................................................................................84 Parental Controls ..................................................................93 Favorite Channels .................................................................98 4 DIRECTV HD DVR RECEIVER USER GUIDE Help .......................................................................................99 APPENDICES Appendix 1: Setup and Activation ........................................148 Appendix 2: Connections to TV & Equipment ......................149 Appendix 3: Receiver Front and Back Panels ......................159 Appendix 4: Get Connected .................................................163 Appendix 5: About High-Definition .......................................169 Index ....................................................................................174 Icon Reference .....................................................................178 CHAPTER 7 - GENIE HD DVR Genie HD DVR ....................................................................102 DIRECTV Genie Mini Back Panel Example ...........................107 CHAPTER 8 - TROUBLESHOOTING & FAQS Troubleshooting Tips ...........................................................110 Frequently Asked Questions ................................................113 CHAPTER 9: WARRANTY AND OTHER INFO Limited 90-Day Warranty ....................................................130 DIRECTV PROTECTION PLAN ..............................................133 FCC Customer Information .................................................134 TERMS AND CONDITIONS FOR USE OF SOFTWARE

(TERMS) ...........................................................................137 5 SAFETY & CARE Your DIRECTV Receiver has been designed and manufactured to stringent quality and safety standards. You should, however, be aware of the following important precautions for safe and optimal use of the equipment. Meaning of symbols printed on the rear panel of the product:

This symbol indicates that dangerous voltage with a risk of electric shock is present within this unit. This symbol indicates that there are important operating and maintenance instructions in the literature accompanying this unit. Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturers instructions. 8. Do not install near any heat sources such as radiators, heat registers, stoves or other apparatus (including amplifiers) that produce heat. 9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet. 10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles and the point where they exit the apparatus. 11. Use only attachments/accessories specified by the manufacturer. 12. Use only with the cart, stand, tripod, bracket or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over. 13. Unplug this apparatus during lightning storms or when unused for long periods of time. 14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. Ensure proper ventilation the vent slots on the DIRECTV Receiver must be left uncovered to allow proper airflow to the unit. Blocking the airflow to the unit could impair performance or damage your Receiver and other components. 6 15. Use only the power supply (power cord) that came with your DIRECTV Receiver. Failure to use the authorized power supply (power cord) may cause electric shock, fire, bodily injury and/or property damage. If the power supply (power cord) becomes damaged or needs to be replaced, please contact DIRECTV Customer Service to obtain an authorized replacement. DIRECTV HD DVR RECEIVER USER GUIDE WARNING: Use only the power supply (power cord) that came with your DIRECTV Receiver. Failure to use the authorized power supply (power cord) may cause electric shock, fire, bodily injury and/or property damage. If the power supply (power cord) becomes damaged or needs to be replaced, please contact DIRECTV Customer Service to obtain an authorized replacement. WARNING: To reduce the risk of fire or electric shock, do not expose this product to rain or moisture. The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus. CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN!

CAUTION: To reduce the risk of electric shock, do not remove cover (or back). No user-serviceable parts inside. Refer servicing to qualified service personnel. IMPORTANT: Be sure not to place your DIRECTV Receiver near anything WET or HOT!

If this product is rated at 240VAC, a suitable attachment plug should be used. CAUTION: Avoid moisture to reduce the risk of fire or electric shock. The DIRECTV Receiver should not be used near water

(for example, kitchen sink, bathtub, pool, damp basement). Also, never spill liquid on the Receiver. Do not place vases or other vessels containing liquid on top of it. TIP: We highly recommend plugging the DIRECTV Receiver into a surge protector to prevent damage from fluctuations in your power supply. SAFETY & CARE Do not stack electronic components or other objects on top of the DIRECTV Receiver. Also, do not stack the Receiver on top of a hot component such as an audio power amplifier. Protect your components from power surges by connecting all the components before plugging any power cords into the wall outlet. Use of a surge protector is also recommended. Dont overload power outlets or extension cords, which can result in the risk of fire or shock. Its also important to use only the type of power source indicated on the marking label or in this manual. Avoid audio hum or interference by inserting all cable plugs firmly into their jacks. Also, place Audio/Video (A/V) cables to the sides of the TV back panel rather than down the middle once connected. Try not to coil any twin-lead cables and keep them away from A/V cables as much as possible. Never insert objects of any kind into any openings in the DIRECTV Receiver (other than the DIRECTV Access Card as detailed in this manual). Place it on a flat, hard surface do not operate the DIRECTV Receiver on a carpet or other padded surface. Always unplug your DIRECTV Receiver before moving it. Always unplug the DIRECTV Receiver, TV and other equipment before you connect or disconnect any cables. The only way to disconnect the DIRECTV Receiver from the power supply is to remove the power cord. The DIRECTV Receiver unit must therefore be installed next to the power point which must be easily accessible. CAUTION: Electric Shock never attempt to disassemble the DIRECTV Receiver yourself; always take it to a qualified service person when repair is required. Opening or removing covers may expose dangerous voltage or other risks. Incorrect reassembly can cause shock when Receiver is subsequently used. Attempted self-repair may also void your warranty. Changes or modifications not expressly approved by the party responsible for compliance (by the warranty or by the manufacturer) could void the users authority to operate the equipment. Do not drop your DIRECTV Receiver and always move it with care. Have your DIRECTV Receiver professionally serviced (do not attempt to service it yourself). Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. If you move your DIRECTV Receiver between locations at different temperatures, allow it to reach room temperature before you apply power to it. Do not pick up or otherwise move your DIRECTV Receiver while it is connected to the AC power supply. If you want to move your set-top box, first disconnect it, then wait at least 30 seconds before continuing. CAUTION: To reduce the risk of fire, use only No. 26 AWG or better telecommunications line cord. CAUTION: Replace remote control batteries with same or equivalent type. There is danger of explosion if batteries are incorrectly replaced. For your information: The identification sticker for your Receiver is located behind the small door on its front panel. For your Mini Client, the sticker can be found on the bottom or base of the unit. The telecommunication network voltage used is the category number 3. Note to Satellite Dish Installer: This reminder is provided to call your attention to articles 810 and 820 of the 2005 National Electrical Code. Refer to article 810, in particular 810-1 and 810-15, for required grounding of the metal structure of the dish antenna. Refer also to the 810-2 which, by reference to article 820, requires that the satellite dish coaxial cable shield be connected to the grounding system of the building as close to the point of cable entry as practical. 7 PRODUCT INFORMATION Keep your receipt to obtain warranty parts and service and for proof of acquisition. Attach it here and record the serial and model numbers in case you need them. *These numbers are typically located behind the card door on the front panel of your Receiver. Model No. *

Serial No. Acquisition Date Dealer/Address/Phone Access Card *

Receiver ID *

8 DIRECTV HD DVR RECEIVER USER GUIDE CHAPTER 1: USING YOUR REMOTE CONTROL Your Remote Control ...................................................................10 DIRECTV Genie Remote Control (RC71 & Above) ..................... 10 DIRECTV Universal Remote Control (RC65 & Earlier) ............... 12 Power Button & Mode Switch ..................................................... 12 Basic Button Controls on DIRECTV Remotes ............................. 13 Screen Hint Buttons .................................................................... 13 DVR Control Buttons ................................................................... 14 Checking Remote Control Status ............................................... 16 The Progress Bar ........................................................................17 Live Buffer ...................................................................................18 9 CHAPTER 1 - USING YOUR REMOTE CONTROL YOUR REMOTE CONTROL DIRECTV GENIE REMOTE CONTROL (RC71 & ABOVE) Introducing the DIRECTV Genie Remote Control The DIRECTV Genie Remote Control (Model series RC71 and above) with Radio Frequency (RF) technology offers improved functionality and a host of convenient benefits. While the Genie Remote comes factory-set to Infra Red (IR) Mode, so it works with your earlier model Receivers. You can easily change the settings on your DIRECTV Genie HR44 Receiver, your Genie Mini

(C41 only) and Genie Wireless Mini (C41W and above) to take advantage of the many benefits of RF like:

Reduced interference No more line-of-sight operation which required that you point the Improved command speed Extended battery life (up to a year) Remote directly at the Receiver or client. It even works through cabinet doors. During the programming process, the Genie Remote becomes paired with the DIRECTV Receiver you want it to work with. However, you can easily pair it with a different DIRECTV Receiver, Genie Mini or other DIRECTV Ready client anytime. See next page for RF Mode and programming instructions; for the complete button layout of the Genie Remote, go to the back cover of this manual. NOTE: If you have upgraded to the latest DIRECTV Genie Receiver (HR44 and above) and Mini Client (C41, C41W and above), the Genie Remote is not required you can still use the previous generation Universal Remote Control to operate your devices. 10 DIRECTV HD DVR RECEIVER USER GUIDE YOUR REMOTE CONTROL Programming Your Genie Remote 1. Make sure your TV is turned on. 2. Make sure the TV to which you want to program your Genie Remote is turned on. 3. Press MENU on the Remote, then select Settings & Help from the left menu. 4. Select Settings from the Settings & Help screen. 5. Select Remote Control from the left menu 6. Select IR/RF Setup. 7. Use the arrow keys to select IR or RF, depending on which Receiver you wish to pair the remote with, then arrow to select Continue. 8. Follow the onscreen instructions. For instructions on how to program your remote to an DIRECTV Ready Television, please visit directv.com/rvu. If you have set your Genie Remote to RF mode, and wish to reset it to IR mode, repeat the above steps to #6, choose IR, and follow the onscreen instructions. 11 CHAPTER 1 - USING YOUR REMOTE CONTROL YOUR REMOTE CONTROL DIRECTV UNIVERSAL REMOTE CONTROL (RC65 & EARLIER) The DIRECTV Universal Remote works with your pre-Genie Receivers, as well as the latest Genie DVRs and Mini Clients, as long as the newer devices are programmed to operate in IR Mode. If your DIRECTV System was installed professionally, your Remote is already programmed to operate your Receiver and TV. To re-program the Remote for a different TV or other audio-visual equipment, press MENU, select Settings &

Help, Settings, then Remote Control and follow the onscreen instructions. POWER BUTTON & MODE SWITCH Use the POWER (PWR) button and Mode Switch to turn a single component on or off (a DVD player or surround sound system, etc.). Move the Mode Switch to the position that matches the component you want to control, and use the POWER button to turn it off or on. The Mode switch must always be in the far left position to control your DIRECTV Receiver. If the Mode Switch is in a position that has not been programmed, or if you press a button that is not supported by that particular piece of equipment, an onscreen message will display to alert you. NOTE: If you have one or more of DIRECTVs previous model Universal Remote Controls (Model RC65 or earlier), you can continue using it with your existing Receivers (HR34 and earlier) and DIRECTV Clients (C31 and earlier). 12 DIRECTV HD DVR RECEIVER USER GUIDE BASIC BUTTON CONTROLS ON DIRECTV REMOTES The navigation and destination keys below are common to all models of DIRECTV Remotes:

MENU Evokes the main menu for access to all features in your DIRECTV System INFO Displays the Channel Banner where you can get information about your current program. GUIDE Accesses the Program Guide. LIST Accesses the Playlist screen. EXIT Dismisses any menu screen/box and returns you to your current programming. ARROW Keys & SELECT Navigate through any menu screen or dialog box. BACK/ Left ARROW Key Returns you to your previous location. SCREEN HINT BUTTONS Both Remotes feature special buttons that offer shortcuts within the DIRECTV interface. These buttons coincide with graphical screen hint icons that display at the bottom left of your screen. The buttons include the DASH, ENTER, and RED buttons on both the Genie and Universal Remotes, and the ACTIVE, GREEN, YELLOW and BLUE buttons on the Universal Remote only. Examples of the screen hints and their functionality are included in this chapter and throughout this User Guide. YOUR REMOTE CONTROL 13 CHAPTER 1 - USING YOUR REMOTE CONTROL YOUR REMOTE CONTROL DVR CONTROL BUTTONS Below are the DVR control buttons common to both types of Remotes with exceptions as noted.*

PLAY / SLOW MOTION Starts the recorded video or paused live TV currently on screen. Hold button down for slow motion. R RECORD Records programs in the Guide and live TV. Press twice to record a series. Universal Remote II RC71 Remote 14 PAUSE / FRAME BY FRAME Freezes the action of any live or prerecorded TV program. While paused, press FFWD or REW to move forward or backward frame by frame. FFWD / JUMP TO TICKMARK Fast-forwards recorded or live-stored video. Press up to 4 times to fast-forward at increasing speeds. Press ADVANCE while fast-forwarding to go to the next 15 or 30-minute tickmark. Press PLAY to return to normal play. REW / JUMP TO TICKMARK Rewinds recorded or live-stored video. Press up to 4 times to rewind at increasing speeds. Press REPLAY while rewinding to go to the previous 15-minute tickmark. Press PLAY for normal play. STOP**

Stops playback of recorded program, and loads an Info screen with live TV displayed at the top right of screen. REPLAY / JUMP TO BEGINNING OF PROGRAM Jumps the program youre watching backwards 6 seconds and plays from that point. Hold down REPLAY to jump to program beginning. ADVANCE / JUMP TO END OF PROGRAM Jumps ahead in recorded or live-stored video by 30 seconds. Press multiple times to skip 30 second increments. Hold down to continue to skip to end. DIRECTV HD DVR RECEIVER USER GUIDE NOTE: For Universal Remote Only:

* The DVR buttons can also be used along with the Mode Switch to control a DVD player or other auxiliary equipment.

** The STOP button is on Universal Remote only. YOUR REMOTE CONTROL 15 CHAPTER 1 - USING YOUR REMOTE CONTROL YOUR REMOTE CONTROL CHECKING REMOTE CONTROL STATUS You can access the More System Info screen to see the status of any Remote on a Receiver or Client. Press MENU, select Settings

& Help, arrow over to Settings, then select Info & Test from the left menu. Select More System Info from the lower right of the screen. Using the ARROW keys, scroll down the list of information to Remote Control to view related information. If more than one Genie remote is paired with the Genie HR44 or other Receiver, it will display in the listing Other Paired Remotes. NOTE: Each time you press a button, the green light at the top of Remote flashes. If it flashes several times with a single press, the batteries (size AA) need to be replaced. NOTE: For more information about the DIRECTV Remote Controls, use our online interactive tool that details all the button functions for both remotes. Go to directv.com/remoteguide. 16 DIRECTV HD DVR RECEIVER USER GUIDE When you use the DVR control buttons, this indicator bar appears at the bottom of the screen to show where you are in the program and how far you can go forward or back. For live programs, the progress bar is green and the time shown is the time of day. The current time shows where you are in the program you are viewing. The left end of the green bar shows how far back in time you can go. The right end of the green bar shows how far ahead you can go. If you press the RECORD button during a live show, the progress bar turns orange and the orange record icon appears next to the title of the show. THE PROGRESS BAR 17 CHAPTER 1 - USING YOUR REMOTE CONTROL LIVE BUFFER Your DVR saves programs to the hard drive instantly and continuously, while you watch. This live buffer lets you pause, rewind, fast forward* or instant replay (jump back 6 seconds). If you start watching a program late, even if it is not set to record, you can back up to the beginning (up to 90 minutes) using REW, as long as you havent changed channels since the program started. Simply press PLAY during a show to display the progress bar and see how far back in time you can go. NOTE: *You cannot fast forward during live TV until you pause or rewind a program. Progress Bar 18 DIRECTV HD DVR RECEIVER USER GUIDE CHAPTER 2 - CHANNELS & PROGRAM INFO Recordings .................................................................................30 Extras .........................................................................................31 Settings & Help ..........................................................................31 Program Guide ......................................................................... 20 Program Info ..............................................................................20 Local Channels ..........................................................................21 HD and SD Channels .................................................................21 Unsubscribed Channels ............................................................21 3D Channels ...............................................................................22 Interactive Channels ..................................................................22 Filtering the Guide .....................................................................23 Guide Options .............................................................................24 Mini Guide ..................................................................................25 Channel Banner & TV Options .................................................. 26 Messages ...................................................................................26 Info ..............................................................................................26 Last 4 ..........................................................................................27 Favorite Channels ......................................................................27 Closed Captioning ......................................................................27 Audio/Video Options ...................................................................28 Parental Controls ......................................................................28 Picture-In-Picture .....................................................................29 Menu ......................................................................................... 30 My DIRECTV ...............................................................................30 Search & Browse .......................................................................30 19 CHAPTER 2 - CHANNELS & PROGRAM INFO PROGRAM GUIDE Press the GUIDE button to display the onscreen Program Guide, with up to 14 days of programming information. Navigate in the Guide as follows:

Use the ARROW buttons to move one cell at a time up/down/

left/right;

Use the CHAN/PAGE button to scroll up or down by page;

Press the right ARROW button to scroll programming thats Input a channel number to tune directly to it. playing up to 14 days in the future on a particular channel. PROGRAM INFO Press INFO on any program to see its associated info screen, which screen displays the programs description and provides other information and functionality:

Watch or record the program, view a list of other showings or episodes, and more. Rotten Tomatoes This popular film/TV Critic ratings system uses fresh or rotten tomato icons to represent critic scores. Flixster This audience ratings service uses upright or spilled popcorn icons to represent audience scores.

(A 60%+ awards the fresh tomato and upright popcorn, respectively.) Cast & Crew see info on actors, directors, producers, etc. who worked on the show or movie. Select a name to view the Filmography, which is the actor or crew members entertainment resume. 20 DIRECTV HD DVR RECEIVER USER GUIDE You Might Like displays shows similar to the current program. Parental Info shows info from Common Sense Media, a non-profit, independent organization that provides ratings and reviews for TV shows and movies. You can decide appropriate programs for your children based on program description; details on a programs language, violence and sexual content; and age-appropriate indicator. LOCAL CHANNELS Your DIRECTV-provided local channels can be found in the Guide from channel numbers 2 through 69. HD AND SD CHANNELS DIRECTV has a tremendous offering of HD channels and they are spread throughout the Guide. They are identified by an HD, look for HD after the program title in the Guide. If you want to see only the HD version of a channel in the Guide go to Chapter 6, Settings: Display: Preferences, for instructions on how to make that setting. UNSUBSCRIBED CHANNELS Channels that are not part of your subscription package are shown grayed out in the Guide. You can customize your Guide to hide these channels. See Chapter 6, Settings & Help: Favorite Channels for details. HD Channel Unsubscribed Channel PROGRAM GUIDE 21 CHAPTER 2 - CHANNELS & PROGRAM INFO PROGRAM GUIDE 3D CHANNELS 3D channels are in the 100s series in the Guide, starting on channel 103. For a list of 3D programs, press GUIDE, press the DASH () key* and then select Sort programs by category. Select 3D and a list of 3D programs will display. NOTE: *If you are using the DIRECTV Universal Remote, press GUIDE, the YELLOW button, and follow the same instructions as above for 3D channel list. INTERACTIVE CHANNELS Interactive Channels allow you to interact with what you see onscreen. When accessing these channels, it may take a few seconds for the software to download. To access the ACTIVE Channel, press MENU, select Extras, then arrow over to the Active icon. The channel is ready to interact when the yellow highlight box appears. To exit an interactive channel, press GUIDE and select another channel, or just directly input the numbers of the destination channel on your Remote while still on the ACTIVE Channel. Other interactive channels, such as Sports Mix let customers with a qualifying programming package see up 22 NOTE: There is no separate 3D fee, but DIRECTV 3D programming is broadcast in HD and requires HD Access, an HD Receiver (HR21, H21, HR34, HR44 or later) compatible 3D HDTV and 3D glasses. CHOICE package or higher required for ESPN 3D. For more information, visit directv.com/3D. NOTE: Press the ACTIVE button on the DIRECTV Universal Remote to tune to the ACTIVE Channel. DIRECTV HD DVR RECEIVER USER GUIDE to eight of the most popular channels on one screen. These channels are distributed among your regular channels; see the Program Guide. Move the yellow highlight box using the direction arrows on your Remote to hear the audio associated with each channel. If you want to see a channel full-screen, move the yellow highlight box over it and press SELECT. FILTERING THE GUIDE There may be times when you want to temporarily minimize the channels shown in the Guide, filtering them by program type. For example, you may want to see just sports or news:

Press GUIDE twice to display the Guide Filter. Highlight your desired category and press SELECT. The Guide will display only channels in your desired category, which is labeled at the bottom right of the Guide. NOTE: Since the filtering is temporary, it only lasts as long as you keep the Program Guide on the screen. PROGRAM GUIDE Look to the right to see how the Guide is being filtered. 23 CHAPTER 2 - CHANNELS & PROGRAM INFO PROGRAM GUIDE GUIDE OPTIONS From the Program Guide, press the DASH key [] to display the Guide Options menu. Sort programs by category:

Select Sort programs by category, then select a category to see a list of shows in chronological order that match your sort criteria. Jump to a date & time:

Select Jump to a date & time to quickly go to a future date and time in the Guide. Change favorites list:

By default, your Program Guide displays all channels offered by DIRECTV, some of which may not be in your programming package. Change favorites list allows you to toggle the channels displayed in your Guide among the following: All Channels, Channels I Get (channels you subscribe to) or a custom list of channels you have defined. The Edit Settings option allows you to modify the channels in your custom list. See Chapter 6, Settings

& Help: Favorite Channels for details. Pay Per View:

Select Pay Per View then select a program type. The Receiver will search for featured movies, sports or events that are available for rent from DIRECTV s vast Pay Per View offerings. More programs are available through the Movies, On Demand TV Shows and Adults Only destinations (See Chapter 3.) 24 DIRECTV HD DVR RECEIVER USER GUIDE MINI GUIDE If you are watching a show and want a quick look at whats on next, press ENTER to display a one-line mini Program Guide. Use it for the channel youre currently watching or type in a new channel number to see whats airing next there. Look for the channel or time you want using the Up, Down, Left & Right arrows. Press SELECT on the new show to go to that channel. Mini-

Guide PROGRAM GUIDE 25 CHAPTER 2 - CHANNELS & PROGRAM INFO CHANNEL BANNER & TV OPTIONS When you find a currently airing show in the Guide you want to watch, press SELECT and the Receiver changes to that channel. The Channel Banner briefly displays at the top of the screen with program title, channel number, date, time and other information. Select More Info for detailed program information and other options. You can also press INFO to display the Channel Banner while watching a program. The Channel Banner also provides easy access to Messages, the last four channels you watched, Favorite Channels, Closed Captioning, Audio and Video options, and Parental Controls. Use the ARROW keys to highlight an option, then press SELECT. MESSAGES Select Messages, to see your messages. DIRECTV sends messages to you for important news items or special promotions. When you have new mail, an envelope icon appears in the Channel Banner. INFO Select Info to read a brief description of the program. For detailed program information and other options select More Info. 26 DIRECTV HD DVR RECEIVER USER GUIDE CHANNEL BANNER & TV OPTIONS LAST 4 Select Last 4 to see a list of previous channels youve watched

(up to 4). When you select a channel from this list, the Receiver will tune to that channel. This is an easy way to toggle among the channels you watch most often. FAVORITE CHANNELS Select Favorites to update the Program Guide to show only the channels you want to see. You have four options to choose from such as, All Channels, Channels I Get, Custom 1 and Custom 2. Channels I Get displays only the channels you subscribe to. Custom 1 and 2 are self-created lists of your favorite channels. If one of your self-created lists is active, select the Add... or Remove... option to add or remove the current channel from that list. CLOSED CAPTIONING Select the CC option, then select either DIRECTV Subtitles or Closed Captioning. Both options display the same text so only one or the other can be ON at a time. The display format is the only difference so check out both to determine your preference. Select OFF to turn the display of subtitles or closed captioning off. 27 CHAPTER 2 - CHANNELS & PROGRAM INFO CHANNEL BANNER & TV OPTIONS AUDIO/VIDEO OPTIONS Select Audio/Video to change the resolution and format of your display and to change audio to an alternate language, when available. Select Change Resolution & Format to change the display settings; each press of SELECT toggles to the next available option. The current settings are shown in gray text. (See Appendix 5: About High Definition for more information about screen resolution and format.) You may also select a language from the options listed. Not all programs have alternate languages. PARENTAL CONTROLS Select Parental to quickly lock or unlock your Receiver. You can also customize your Parental Controls settings by selecting Parental Controls. For more information on Parental Controls settings, see the Parental Controls section in Chapter 6. 28 DIRECTV HD DVR RECEIVER USER GUIDE CHANNEL BANNER & TV OPTIONS PICTURE-IN-PICTURE Watch two programs, live or recorded, at the same time. While watching one program, press the INFO button on your remote. Select PIP. The program youre currently watching moves into a smaller window on your screen. The larger video is the active program and can be controlled by your remote. To switch between programs, press the DOWN ARROW. To change the position of the smaller window, press INFO on your remote. Select PIP and choose a position from the options provided. NOTE: The Picture-in-Picture feature is only available on the TV connected directly to a Genie HD DVR (models HR34, HR44 and above). 29 CHAPTER 2 - CHANNELS & PROGRAM INFO MENU The DIRECTV Menu is your main point of access to My DIRECTV, Search & Browse, Recordings, Extras, and Settings & Help. Press MENU on your remote to see your options. MY DIRECTV My DIRECTV gives you quick access to programs/channels you watch frequently, as well as recommended programs based on your past viewing history. Use the ARROW keys to highlight a title you are interested in, then press SELECT for program information. If you have a DIRECTV Genie HD DVR (HR34, HR44 and above), and have the Genie Recommends feature enabled, you can also access the your Genie Recommends programming from the My DIRECTV screen. For more information, please see Chapter 3, Genie Recommends. SEARCH & BROWSE The Search & Browse screen lets you access Smart Search, Movies, On Demand, TV Shows and Adults Only. See Chapter 3 Search & Browse for more information. RECORDINGS Recordings option provides access to the Playlist and Manage Recordings features. For additional information, see Chapter 4, Recordings. 30 DIRECTV HD DVR RECEIVER USER GUIDE EXTRAS Use the Extras option to access Messages, the DIRECTV Active Channel, TV Apps, Pandora, Showroom, and, if you have an Internet-connected receiver, YouTube. Depending on your setup, it may also include the Caller ID feature. For additional information, see Chapter 5, Extras & Special Features. SETTINGS & HELP The Settings & Help screen contains Settings, Parental Controls, Favorite Channels and Help. For detailed information on each of these topics, see Chapter 6, Settings & Help. MENU 31 CHAPTER 2 - CHANNELS & PROGRAM INFO 32 DIRECTV HD DVR RECEIVER USER GUIDE CHAPTER 3: SEARCH & BROWSE Movies, On Demand and Pay Per View ..................................... 34 Movies ........................................................................................34 On Demand ................................................................................35 Recording From Movies or On Demand ....................................36 Pay Per View Events ..................................................................39 Sports ....................................................................................... 40 TV Shows and Genie Recommends ......................................... 41 TV Shows ....................................................................................41 Genie Recommends Feature .....................................................41 Search Features ....................................................................... 43 Smart Search .............................................................................43 YouTube Search .........................................................................44 DIRECTV Voice Search ............................................................45 33 CHAPTER 3 - SEARCH & BROWSE MOVIES, ON DEMAND AND PAY PER VIEW To see what movies and On Demand content are available, press MENU, select Search & Browse, then select from the following:

Movies On Demand TV Shows MOVIES Movies offers an easy, one-stop way to find ANY movie on DIRECTV, including broadcast channels, premium channels, latest releases, In Theaters, Pay Per View, and On Demand. This includes both free and premium movies. Press MENU, select Search & Browse, then select Movies. The latest movies are also available in the Program Guide starting at channel 125. A few of the categories include:

Just Added - New titles available every week. Whats On Now? - Movies that you can either watch instantly or that will start in the next 30 minutes. In Theaters - Movies coming soon. Read a description of the movie and schedule it to record as soon as its available. Select a category and browse the titles using the arrow keys on your remote or the Page Up/Down buttons. Alternatively, you can search for a movie by typing in your search term using the number keys on your remote like a cell phone. 34 DIRECTV HD DVR RECEIVER USER GUIDE MOVIES, ON DEMAND AND PAY PER VIEW You can record or order movies from the Movies screen. Any movie with a green Play icon is available to order and watch immediately. Select the movie, select the Play option, then follow the onscreen instructions. Within the first five minutes, you can still cancel your purchase. Press INFO, select More Info, then select Cancel PPV. NOTE: As long as your Receiver is connected to a land-based phone line or the Internet, you can use your remote to order. Otherwise, order on directv.com. ON DEMAND If your DIRECTV HD DVR is connected to the Internet, DIRECTV On Demand lets you enjoy hundreds of additional box office hits available for purchase as well as thousands of movies and TV shows that can be downloaded to your Receiver at no extra charge. Browse the listings by category such as, Movies, Kids &

Family, TV Series, etc. On Demand titles will download to your DIRECTV Receiver over the Internet. NOTE: In order to download programs to your DIRECTV HD DVR over the Internet, you need broadband Internet service with a connection speed of 750 Kbps or higher (DSL or cable). Please refer to Appendix 4 for details regarding connecting your DIRECTV HD DVR to the Internet. 35 CHAPTER 3 - SEARCH & BROWSE MOVIES, ON DEMAND AND PAY PER VIEW VIEWERS TIP: You can also check out your favorite programmers home page for previews and missed episodes. Simply add a 1 in front of the regular DIRECTV channel number. For example, A&E is on channel 265. The homepage is channel 1265. RECORDING FROM MOVIES OR ON DEMAND When your HD DVR is connected to the Internet, you get the most out of your DIRECTV service, with the broadest selection possible to choose from. You can record from both Movies and On Demand. However, if your HD DVR is not connected to the Internet you can still record from Movies. When your Receiver is NOT connected to the Internet:

To record a program, highlight a title and press the orange REC

(Record) button on your remote. For Pay Per View and On Demand programs, an orange Q next to the title indicates its been scheduled. (Regular broadcast programs, an orange R icon.) You can also record by highlighting the title, pressing SELECT, then selecting Add to Queue. All movie requests are stored in your Queue. To access the Queue, press MENU, select Recordings, then Manage Recordings and then select Queue. You can prioritize your Queue, but movies may become available to watch in a different order. 36 DIRECTV HD DVR RECEIVER USER GUIDE MOVIES, ON DEMAND AND PAY PER VIEW When a movie becomes available to watch,it moves to your Playlist. Your Receiver has a default limit of 5 movies that will move from the Queue to the Playlist. Watch or delete one of these movies to receive more. You can also change the default limit by pressing MENU on your remote and selecting Recordings, then Manage Recordings, Queue, then Preferences. To watch a movie, press the LIST button on your remote to access the Playlist. Highlight a title and press the PLAY button. If its a premium title, a confirmation message with the price of the movie will display, prompting you for confirmation to play the movie. To delete a movie from your Playlist, highlight the title and press the RED button on your remote. To keep a movie, highlight the title and press ENTER* on your remote. This ensures the movie will not be deleted by the Receiver as your disk drive fills up. WARNING: Setting too many programs to Keep may fill up your disk and not allow new programs to be recorded. NOTE: *If you are using a Universal Remote, press the BLUE button to keep a program in your Playlist. 37 CHAPTER 3 - SEARCH & BROWSE MOVIES, ON DEMAND AND PAY PER VIEW When your Receiver IS connected to the Internet:

You can record from both Movies and On Demand menus. To record a program, highlight a title, then press the orange REC

(Record) button. An orange R icon next to the title indicates its scheduled to record/download. All scheduled records/downloads (with the exception of In Theaters titles), as well as those that are ready to watch, are displayed in the Playlist. Press LIST on any DIRECTV Remote to display the Playlist. Programs are downloaded in the order they were scheduled. If a movie is currently downloading, it appears at the top of your Playlist with a progress bar displaying the % complete. You can start watching the movie while its downloading after the download progress bar turns green. Movies scheduled, but waiting to record/download, are labeled Pending Download. To watch a movie, highlight the title and press the PLAY button on any remote. If its a pay title, a confirmation message with the price of the program will display, asking if youre sure you want to watch it. Delete or cancel a title from your Playlist by highlighting the title and pressing the RED button on your remote. 38 DIRECTV HD DVR RECEIVER USER GUIDE MOVIES, ON DEMAND AND PAY PER VIEW All In Theaters titles are stored in your Queue. To access the Queue press MENU, select Recordings, then Manage Recordings and then select Queue. When a movie is available to watch, you will find it in your Playlist. Your Receiver has a default limit of 5 movies that will move from the Queue to the Playlist. Watch or delete one of these movies to receive more. You can also change the default limit by pressing MENU on your remote and selecting Recordings, then Manage Recordings, Queue, then Preferences. PAY PER VIEW EVENTS Special events like UFC, Boxing, WWE and more are listed in the Program Guide starting around channel 117. (Actual channel number may vary depending on current offerings.) Ordering PPV events works the same way as ordering DIRECTV On Demand movies from the Program Guide. See previous section for details. 39 CHAPTER 3 - SEARCH & BROWSE SPORTS Spend less time searching and more time watching your favorite sports. With the Sports feature, you can find tune-in info for all your sporting events in one location, at the press of a button. Its like having an on-screen Guide dedicated to all your sports programming. Get the complete lineup of all the games and events airing on TV now through the next 14 days, including Pay Per View, UFC, boxing and WWE events. Create a list of up to 20 of your favorite teams so related programming always appears at the top of your list. Set your DVR to record every available game for any team, as well as an entire series and multi-day tournaments. Season Record lets you set recordings for your favorite teams and events automatically, year after year, across all channels in your package and sports subscriptions.*

Browse by your preferred criteriaby sport, date or time. Also, filter by the channels included in your program package. Dovetails with DIRECTVs ScoreGuide TV App, sharing the info from your My Team list. No more searching channel by channel to get to the sports programs you want most! To access Sports, press MENU, select Search & Browse, then Sports. NOTE: Genie HR34, HR44 HD DVR or above is required.

*Blackout restrictions and other conditions apply. Only the channels corresponding to your programming package and sports subscription(s) are available for viewing and recording. Additional charges may apply for viewing PPV content. 40 DIRECTV HD DVR RECEIVER USER GUIDE TV SHOWS AND GENIE RECOMMENDS TV SHOWS TV Shows* is your destination dedicated to TV programming, where you can find content thats airing now, or to record for watching later. Browse shows by genre or seasonal and special categories to find content that suits your interests faster. TV Shows is also the point of access for the Genie Recommends feature, which matches suggested programs to your viewing preferences. (See below.) To access TV Shows, press MENU, select Search & Browse, then select TV Shows. GENIE RECOMMENDS FEATURE Accessible via TV Shows in the Search & Browse screen, the Genie Recommends feature enhances your viewing experience by giving you full control over how, what and when you watch:

Suggests TV programs and makes sample shows available for you to watch now, based on your tastes and whats popular. Lets you easily convert any show to series recording. Can start your favorite shows from the beginning, even if you tune in late. To start using Genie Recommends, press MENU, select Search &

Browse, TV Shows, then Genie Settings. 41 CHAPTER 3 - SEARCH & BROWSE TV SHOWS AND GENIE RECOMMENDS NOTE: *TV Shows and the Genie Recommends feature are only available on the Genie HD DVR (model HR34, HR44 and above) and Genie Minis (model C31, C41, C41W and above). NOTE: The DIRECTV start-from-the-beginning feature can only be used if the tuner was pre-set to your shows channel, or someone else in a Genie-networked household was watching the show from the start. 42 DIRECTV HD DVR RECEIVER USER GUIDE SMART SEARCH Find Your Show Faster Smart Search finds all matching content within the 14-day Guide and beyond (see Far in Advance below), as well as within the movie library. It anticipates your search entry and delivers more relevant results faster. Press MENU on your Remote, select Search & Browse, then Smart Search. Before you start typing, check out Suggested Searches to the right of the keypad for trending new content and more. Enter your search term using the onscreen keypad, or with your remote number/letter buttons results will appear as soon as you start typing. Select a result for more information and recording options. Far in Advance The DIRECTV Far in Advance tool lets you search for upcoming TV series scheduled to air more than 14 days into the future. Type your program name into the Smart Search keypad, and choose from the results list. You can view episode information for select shows up to a year in advance of air date, and even opt to record the episode or series.* Never miss the new season of your favorite show, or a series premiere again! See Chapter 4, Recording, for more information on recording programs. NOTE: *Far in Advance displays information provided by our content partners, and may not be available for all shows. SEARCH FEATURES 43 CHAPTER 3 - SEARCH & BROWSE SEARCH FEATURES Keyword & Recent Searches A Keyword Search targets all programs based on a specific word. Type a keyword in the search screen and press the RED button on your Remote. Select a category to narrow your results. Select individual programs or Autorecord to automatically record all programs matching your keyword search. Smart Search remembers your recent searches. Edit or repeat your previous searches by selecting Recent Searches at the bottom of the onscreen keypad. YOUTUBE SEARCH If your HD DVR is connected to the Internet, you can search for and watch YouTube content on your TV. For connected DVRs:

1. Press MENU, and select Search & Browse, then Smart Search. 2. Enter your search term. 3. Select the YouTube-labeled item that displays at the bottom of the results list. 4. A list of YouTube videos matching your search term will display. To launch a video, press SELECT on the desired result. Or, highlight the title and press INFO for a description of the video and other options. 44 DIRECTV HD DVR RECEIVER USER GUIDE DIRECTV VOICE SEARCH Download the DIRECTV Mobile App for your smart phone and use the apps voice-activated search feature to browse the Guide on your TV. You simply tell it what youre looking for! To learn more, please see the DIRECTV Mobile Apps section in Chapter 5, Extras & Special Features. SEARCH FEATURES 45 CHAPTER 3 - SEARCH & BROWSE 46 DIRECTV HD DVR RECEIVER USER GUIDE CHAPTER 4: RECORDINGS Recording a Single Show .......................................................... 48 From Live TV ..............................................................................48 From the Guide ..........................................................................48 Changing a Record Option .........................................................48 Stopping an In-progress Recording ..........................................49 Recording a Series ................................................................... 50 From Live TV ..............................................................................50 From the Guide ..........................................................................50 Changing a Record Option .........................................................50 Stopping an In-Progress Recording ..........................................51 Watching and Deleting Your Recorded Shows .......................... 52 Playlist ...................................................................................... 53 Playlist Options ..........................................................................54 Managing My Playlist .................................................................55 To Do List ...................................................................................57 Manage Recordings .................................................................. 57 Series Manager .........................................................................58 Queue .........................................................................................58 History ........................................................................................59 Purchases ..................................................................................59 Manual Recordings ....................................................................59 Record Defaults .........................................................................59 Recording from Your Computer, Phone or Tablet .................... 61 From a Computer ......................................................................61 From a Phone or Tablet .............................................................62 47 CHAPTER 4 - RECORDINGS RECORDING A SINGLE SHOW FROM LIVE TV To record a show you are currently watching, simply press RECORD once. FROM THE GUIDE You dont have to be watching a show to record it. Simply find it in the Program Guide and press the RECORD button. The orange record icon appears to confirm that your show is being recorded or is scheduled to record. NOTE: If you have a Genie HD DVR (HR34, HR44 & above), you can record up to five shows simultaneously. Otherwise, you can record two shows at the same time on previous model DIRECTV DVR. You can record two shows at the same time with your DIRECTV DVR, if you have made the proper connections to your satellite dish. CHANGING A RECORD OPTION Some live events and even a few TV shows run past their allotted time slot. Although your DVR is very smart, it sets up all recordings based on the start and stop times the content partners provide give us for the Program Guide. 48 DIRECTV HD DVR RECEIVER USER GUIDE RECORDING A SINGLE SHOW If you are watching while recording, and you think your show might go into the next time slot, press INFO on the remote, then select More Info and Recording from the onscreen choices to see the recording options for that show. Once there, you can change the stop time or any other option. To save your changes, select Save Changes. If your show is set to record in the future, it will appear in the Guide or To Do list. Press INFO to display the Info screen. To change a recording option for that one show, select Episode Options and choose whichever option or options you want to change. If you want to change a recording option for every show in the series, select Series Options and then choose the options you want to change. STOPPING AN IN-PROGRESS RECORDING If you press the RECORD button a second time on a single show (like a movie), an onscreen message will appear with the following options:

Keep Recording Change Recording Stop Recording (cancels the recording) 49 CHAPTER 4 - RECORDINGS RECORDING A SERIES RECORDING A SERIES FROM LIVE TV If the show you are currently watching is a series and not a single event (like a movie), simply press the RECORD button twice to automatically record every episode of the series. The RECORD icon is now a repeated circle R to let you know that this is a series and not a single recording. FROM THE GUIDE As mentioned previously, you dont have to be watching a series to record it. Simply find it in the Program Guide and press the RECORD button twice to record all episodes of it. If recording a sports program from the Guide, you can also choose the Season Record option that will appear if available for the game, event, or other serialized or repeated sports related content you want to record. Please see SPORTS in Chapter 3 for more information on Season Record. CHANGING A RECORD OPTION If you are currently watching a series show and need to extend the recording time or change any other recording option, press INFO on the remote, select More Info and then Series Options from the onscreen choices. If you see a series set to record in the future in the Program Guide or the To Do List, to change a record option, press INFO and select Series Options. 50 DIRECTV HD DVR RECEIVER USER GUIDE STOPPING AN IN-PROGRESS RECORDING If you press the RECORD button a third time on a series, an onscreen message will appear giving you the choice to Keep Recording, Change Recording Options, or Stop Recording. RECORDING A SERIES 51 CHAPTER 4 - RECORDINGS WATCHING AND DELETING YOUR RECORDED SHOWS Press LIST on the remote to see a list of recorded shows. Or, press MENU and select Recordings, then Playlist. Use the arrow keys to highlight the desired show, press SELECT, then select Play (or Resume if youve already watched part of the show) to start the show. You can use any of the DVR control buttons (PAUSE, FFWD, REW, etc.) while watching your recorded show from select channels. If you press STOP, the show will stop and an information screen with various options will appear. The last channel viewed in live TV will appear in the upper-left corner of the screen. To return to full-screen live TV, press EXIT or select Done. 52 DIRECTV HD DVR RECEIVER USER GUIDE The Playlist screen displays all your recorded programs. To get to the Playlist screen directly, press LIST on the remote, or press MENU and select Recordings, then Playlist. Titles you have yet to view are shown in bright, white letters, while viewed titles (partially or completely) are light grey. The time, date and channel of each recorded program is displayed to the right of the program title. Icons identifying program status are displayed to the left of the program title

(for example, a circle K for Keep Until I Delete). See page 178 for a list of all the icons. Highlighting a program title in the Playlist displays the program description. If you press SELECT or INFO on a program, an Info screen is displayed for the program that offers several actions including Play, Keep, Delete and others. Series programs are identified in the list with a folder icon. For example, if you record a weekly comedy series, the title for that series is shown with a folder icon. Press SELECT on the series title to see the recorded episodes for that series. The number of new (not viewed) programs and total programs for each series is displayed to the right of the series name; for example, 2 New/5 Total. Press PLAY on a series to play all the episodes in the folder, in order from oldest to newest. PLAYLIST 53 CHAPTER 4 - RECORDINGS PLAYLIST PLAYLIST OPTIONS From the Playlist screen, press the ENTER button to display Playlist Options. Mark Programs to Delete Select Mark programs to delete if you want to delete two or more programs at once. Sort Programs by Category Select Sort programs by category and then select Movies, Sports, News, Kids, etc., to filter the playlist as desired. This option will help you find what you want faster, once you start to record a lot of programs. This is just a temporary filter for your list, so just press the left arrow or BACK to see your full Playlist again. Change Order of Playlist Select Change order of Playlist to rearrange the order of your recorded shows. You can sort by date with the newest at the top

(the factory default setting), the oldest at the top, or alphabetically in ascending (A to Z) or descending order (Z to A). 54 DIRECTV HD DVR RECEIVER USER GUIDE Open/Close All The series episodes you have recorded are grouped in folders in your Playlist. Select Open/Close All to open all of your folders so you can see each episode without having to select each series individually. You can also use this option to close them all. Filter by Playlist If you are set up on a Whole-Home DVR or Genie network, this option lets you select whether to see all available titles from all Receivers, or just those on the local Receiver. MANAGING MY PLAYLIST Your DVR has a lot of recording space but it is possible to fill up the hard drive if you record regularly. A quick way to check how much space you have available is the Disk Space Bar. Disk Space Bar The Disk Space bar is at the bottom of your Playlist. It shows the approximate amount of space available on your disk at any given time. The Disk Space bar shows programs you have designated Keep Until I Delete in dark blue, programs subject to expiration or automatic deletion in light blue, and the remaining unused disk space that is available for recording in black. When your disk is full, the oldest programs (viewed or not) are automatically deleted to make room for new ones. PLAYLIST 39% Free 55 CHAPTER 4 - RECORDINGS PLAYLIST Keep If you have a program you would like to prevent from being automatically deleted when your disk is full, highlight the show you want to keep and press ENTER on your remote. A blue, K icon will appear next to the program title indicating it will be kept until you delete it. You may be tempted to make all of your recordings Keep Until I Delete, but if your hard drive reached capacity, new recordings will not be possible. Another way to manage your Playlist is to delete recordings you no longer want. Delete Highlight a single show or a series (indicated by a folder icon) and press the RED button to delete it. If you delete a folder, all episodes of that series will be deleted. Dont worry about pressing the RED button accidentally. You will always see a confirmation message before you delete anything. Note that HD programs take up more disk space than standard definition (SD). So, you may want to record your favorite content in HD, while recording other shows in SD to optimize your use of the available recording capacity. 56 DIRECTV HD DVR RECEIVER USER GUIDE Once you have scheduled recordings, you can find the status and history of those recordings by pressing MENU and selecting Recordings, then Manage Recordings to see the following options: To Do List, Series Manager, Queue, History, Purchases, Manual Record and Record Defaults. These features are described on the next few pages. TO DO LIST The To Do List displays recordings your DVR is scheduled to make in the future. Icons next to the titles indicate whether the recording is a single event, part of a series, or an autorecord based on a person or keyword search. The list is ordered by time with the next recordings at the top and the most distant future recordings at the bottom. You can use this screen to ensure your recordings are properly scheduled, or to delete future scheduled recordings you no longer want to record. NOTE: DIRECTV On Demand programs that are scheduled to download via the Internet are shown in the Playlist, not the To Do List. Deleting single shows is easy: Simply highlight the show you want to delete and press the RED button on the remote. A confirmation message will appear before you can delete the show. If you want to delete an entire series from the To Do List, select the show, select Series Options, then select Cancel Series. MANAGE RECORDINGS 57 CHAPTER 4 - RECORDINGS MANAGE RECORDINGS SERIES MANAGER The Series Manager screen displays a prioritized list of all the series youve scheduled to record. If there is a series recording conflict and the Receiver must choose which show to record, it uses this list to determine the priority. As you set up series recordings, the most recent series goes to the bottom of the list in last priority. You can change the order of the priority at any time by selecting Series Manager, selecting the show you want to move, moving the highlight to the right, then using the arrow keys to promote or demote the series. There are a couple of key short cuts on this screen as well. Use the RED button to delete an entire series. Press 1 on the numeric keypad of your remote on the numeric keypad of your remote to move a highlighted show to the top of the list in one press. You can also adjust the recording options used for a particular series from this screen. Select the series you want, then select Series Options and change the recording options as desired. QUEUE The Queue screen displays movie titles that are in the queue awaiting delivery to your hard drive. See Chapter 3, Movies, On Demand and Pay Per View: Ordering Programs for details. 58 DIRECTV HD DVR RECEIVER USER GUIDE HISTORY Provides status information for every recording scheduled, whether they were completed, canceled or deleted. If you think something should have been recorded, but wasnt, check here to look for an explanation. PURCHASES Provides status information for all Pay Per View programs that were bought on the Receiver you are currently using, and, if viewed, the date and time. To see purchase activity for other Receivers or Clients on your account, you must view it locally. MANUAL RECORDINGS To set up a recording based on channel, time and date, select Manual Record and enter all of your preferred options, including whether you want this to be a one-time or recurring recording (i.e. every Tuesday), channel, day and date, start time and duration. You can schedule a manual recording up to 14 days in advance. RECORD DEFAULTS The Record Defaults screen lets you set the recording options you want the Receiver to use each time it records. The Receivers default settings work best in most cases, but you may want to change them to your personal preferences. MANAGE RECORDINGS 59 CHAPTER 4 - RECORDINGS MANAGE RECORDINGS When recording a series, the Episode Type gives you the option to record first run only, repeats only, or both. The Keep at Most option lets you decide how many episodes you want to keep: 1, 2, 3, 4, 5, 10 or All. If you select All Episodes for a show that appears multiple times in the Guide, it may use up disk space rapidly. The Keep Until option lets you keep a recording until you delete it or until the disk is full, in which case the DVR can delete it automatically if the disk fills up. A recording that is labeled Keep Until I Delete will never be deleted until you do it manually. If all of your recordings are labeled that way and the disk fills up, no new recordings will occur until you manually delete some of your Keep Until I Delete recordings. The Start and Stop options let you adjust the times of your recordings to ensure you dont miss anything. Keep in mind that starting early and ending late on all of your recordings may create more recording conflicts than if you started and stopped on-time (according to the Program Guide schedule). If you find a particular series runs habitually late or early, it is better to adjust that series using the programs Info screen, rather than set the recording defaults, which would affect all of your DVR recordings. Press MENU, select Manage Recordings, then select Series Manager. Select the program you want to adjust, then select Series Options. 60 DIRECTV HD DVR RECEIVER USER GUIDE RECORDING FROM YOUR COMPUTER, PHONE OR TABLET Have you ever forgotten to set a recording and wished you could do it remotely from work or while on the go? You can with directv.com, and DIRECTV Mobile Apps. NOTE: You must have an account on directv.com to use remote scheduling /Mobile Apps. FROM A COMPUTER To schedule a recording from your computer, go to directv.com/

tvlistings to see an online version of the Program Guide. Select a show and click Record. If you have more than one DVR in your home, choose the DVR you want to record to and then click Record to Receiver. NOTE: If you have a mix of HD and SD DVRs in your home, make sure not to pick an HD movie for your SD DVR. It will not record. NOTE: Remote connections may vary. In rare instances, scheduled recording(s) may not be recognized. Only available on certain receivers. Visit directv.com/dvrscheduler for details. 61 CHAPTER 4 - RECORDINGS RECORDING FROM YOUR COMPUTER, PHONE OR TABLET FROM A PHONE OR TABLET Forget to set your home DVR to record a must-see show? Now you can use your iPhone, iPad, iPod, or Android phone or Android tablet to schedule a recording from anywhere. A feature of the DIRECTV Mobile App, the remote scheduling function even lets you set your DVR to record select movies that are still in theaters when they become available on DIRECTV.*

Features:

Search for any television show up to 14 days in advance. Browse programs by channel, or date & time. Get program information instantly, including description, length and rating. Record a single episode or an entire series. Set start and end time extensions to your record requests. Order DIRECTV CINEMA right on your tablet or phone and record to any DIRECTV DVR in your home. Go online to directv.com/mobileapps for downloads and instructions. You can also learn all about DIRECTV Everywhere, the mobile app that brings the DIRECTV viewing experience to your phone or tablet. Please see Chapter 5, Extras & Special Features: DIRECTV Mobile Apps. NOTE: *Requires Internet access via mobile device and directv.com login. Remote connections may vary. In rare instances, scheduled recordings may not be recognized. Only available on certain receivers. 62 DIRECTV HD DVR RECEIVER USER GUIDE CHAPTER 5 - EXTRAS & SPECIAL FEATURES Extras .........................................................................................64 Messages .................................................................................... 64 DIRECTV Active Channel ............................................................ 64 Music & Photos ........................................................................... 65 Caller ID ...................................................................................... 67 Showroom ................................................................................... 68 Pandora ....................................................................................... 68 YouTube ....................................................................................... 69 Special Features .........................................................................70 DIRECTV DoublePlay ............................................................... 70 GameSearch .............................................................................. 71 QuickTune ................................................................................... 71 TV Apps ....................................................................................... 72 DIRECTV Whole-Home DVR Service .........................................74 Get Your Network Set Up ............................................................ 74 Genie HD DVR & Mini ................................................................79 DIRECTV Mobile Apps ...............................................................80 Key Benefits & Features ............................................................ 80 Sports on the Go ......................................................................... 81 DIRECTV Voice Search ............................................................. 82 63 CHAPTER 5 - EXTRAS & SPECIAL FEATURES EXTRAS Use the Extras option to access Messages, the DIRECTV Active channel, TV Apps, Music & Photos, Pandora and, if your Receiver is Internet-connected, YouTube. Depending on your setup, it may also include the Caller ID feature. MESSAGES Press MENU, select Extras and then Messages to view your messages from DIRECTV, which may include important news special offers, and more. DIRECTV ACTIVE CHANNEL Press MENU, then select Extras, then Active to access the DIRECTV Active channel, or simply press the ACTIVE key on your remote. The DIRECTV Active Channel provides a variety of interactive services, including daily and extended weather forecasts, daily horoscopes, lottery results, and a quick list of the most popular shows on DIRECTV at any given time. For local weather on demand, press ACTIVE and select the Weather option. Youll be required to enter your local ZIP code. View information for up to five cities through the My Cities menu item. To exit Active, press GUIDE or enter a channel number. NOTE: Because it is an interactive channel, the DIRECTV Active screen may take a few moments to load. Please be patient. 64 DIRECTV HD DVR RECEIVER USER GUIDE MUSIC & PHOTOS Music & Photos is an optional item in the Extras menu, only shown when your DVR is connected to a home network. Compatible models include the DIRECTV HD DVR (models HR20, HR34, HR44 or later) or DIRECTV Plus DVR (model R22). Other models may support DIRECTV Media Share in the future. Your DIRECTV Receiver can be connected to your home network to show photos and, play music and videos that you have saved on your personal computer. You must have at least one personal computer running a media server (e.g. TVersity, Windows Media Player, Intel Viiv) in your network for this service to work. For help on setting up Music & Photos, visit directv.com/mediashare. Once your DVR is properly connected to the media server on your home network, press MENU and select Extras then Music

& Photos. The DIRECTV Media Share screen will display. Select Music to access music by Artist, Album, Song, Playlists and Channel. Your favorite music will play as you watch TV or view photos from your PC. Once the desired songs are selected, the songs information will display on the Progress bar. EXTRAS 65 CHAPTER 5 - EXTRAS & SPECIAL FEATURES EXTRAS Select Photos to go to the Photos submenu. Select Browse to see several photos at once. The DVR controls on your remote allow you to stop, play or skip through your music and photos. Press ENTER on your remote to toggle among music, photos and video control modes. Pressing the STOP button while in music control mode stops the music from playing, and the audio from the current channel is then heard. Pressing the STOP button while in photo control mode stops the display of photos and displays the video from the current channel. 66 DIRECTV HD DVR RECEIVER USER GUIDE CALLER ID Depending on your phone company, the Caller ID option may be labeled in the format Telco Caller ID where Telco is your phone companys name; or it may appear in the Extras option when you press MENU. To set up your Receiver to display an onscreen notice whenever you receive a call, press MENU and select Caller ID, then select Turn on Notices. This will toggle the option to now read Turn off Notices. Note: In some areas, you must press MENU, then select Extras, then select Caller ID, then Turn on Notices or Turn off Notices. NOTE: You must subscribe to caller ID service through your phone company and your DIRECTV Receiver must be connected to the phone line. You can review your 25 most recent calls in the call log at any time. To see your call log, press MENU, select Caller ID then select Call Log. Highlight and select a name to delete that listing from your log. Note: In some areas, you must press MENU, then select Extras, then select Caller ID, then Call Log. EXTRAS 67 CHAPTER 5 - EXTRAS & SPECIAL FEATURES EXTRAS SHOWROOM Showroom offers you DIRECTV content such as instructional videos, behind-the-scenes clips and video extras, information about Sports subscriptions, special offers, trailers and more. PANDORA Pandora is personalized Internet radio designed to help you discover new music youll love, mixed in with music you already know. To use Pandora, your Receiver must be connected to the Internet and you must have a Pandora account set up online. To access Pandora, press MENU on your remote. Select Extras then Pandora. You can listen to various stations and create, edit and personalize stations. To listen to Pandora while watching a program: While listening to Pandora, press EXIT on your remote and select Yes, Play Pandora to display video onscreen. Your remote buttons now control your music. To switch to video control, press ENTER on your remote to change programs. To exit Pandora and go back to TV, press EXIT and select No, Stop Pandora. 68 DIRECTV HD DVR RECEIVER USER GUIDE YOUTUBE Watch millions of Internet videos on your TV. If your DIRECTV HD DVR is connected to the Internet, you can search for and watch YouTube content on your TV. (See Appendix 4 for connection instructions.) If youre already connected, follow these simple steps:

1. Press MENU on your remote and select Extras, then select YouTube. 2. Enter your search term using the onscreen keypad, or use the numbers on your remote to triple tap the words. 3. A list of YouTube videos matching your search term will display. Play a video from this screen by highlighting a title and pressing SELECT. Otherwise, highlight the title and press INFO for a description of the video and other options. EXTRAS 69 CHAPTER 5 - EXTRAS & SPECIAL FEATURES SPECIAL FEATURES Your DIRECTV HD DVR supports these special features that can be accessed without going through a menu. DIRECTV DOUBLEPLAY With DoublePlay, you can easily switch between two programs on at the same time without missing a minute of either. Your HD DVR stores up to 90 minutes of live TV on two channels. If you tune to a new channel (a third channel), the saved portion on the original channel is cleared. DoublePlay expires after two hours of non-use. 1. While watching one program, press the DOWN arrow on your remote. A message displays confirming DoublePlay has started. 2. Press the DOWN arrow again and tune to the second program. 3. Now use the DOWN arrow to switch back and forth between the two programs. 4. You can pause, rewind, fast forward*, slow-mo or instant replay both. Watching Program 1 Program 2 Program 1 Press DOWN button on remote Program 1 Program 2 Program 2 NOTE: *You cannot fast forward during live TV until you pause or rewind a program. Watching Program 2 70 DIRECTV HD DVR RECEIVER USER GUIDE GAMESEARCH Sports blackouts, a long-time source of frustration and confusion for sports fans, occur when a sporting event is not televised in a certain area. But thanks to DIRECTVs cutting-edge technology, whenever you tune to a channel with a blacked-out game, GameSearch detects the blackout and immediately looks to see if the game is on another channel. If a broadcast of the game is found, GameSearch displays an onscreen message that gives you the option to tune to that channel. If it cant find an accessible broadcast, an onscreen message will state that the game is unavailable. QUICKTUNE Use QuickTune to get to your nine must see channels fast! While watching live TV, press the UP arrow on your remote control. A display with fields for 9 channels will appear on screen. To fill in the fields, press the ENTER button on your remote control. The channel you are currently viewing will be added to the currently highlighted field in the QuickTune display. After youve made all your picks, press the UP arrow whenever you want to bring up the application. Use the arrow keys to highlight the channel you want to watch and then press SELECT. SPECIAL FEATURES 71 CHAPTER 5 - EXTRAS & SPECIAL FEATURES SPECIAL FEATURES TV APPS With DIRECTVs free TV Apps, you can check your local weather, get the latest sports scores, track your NFL fantasy standings, and discover trending shows all without missing a second of what youre watching on TV. To enjoy TV Apps, your DIRECTV HD DVR must be connected to the Internet. (See Appendix 4, Get Connected, for instructions.) TV Apps include:

ScoreGuide - See updated scores, stats & standings for all major sports (including college conferences), results for games you missed and game schedules up to 7 days in advance. ScoreGuide can also be launched while watching a sports channel like ESPN or MLB Network by pressing the RED button on your remote. Weather - Get hourly weather updates and advisories, the 10-day forecast and more for your local area. Store up to 5 favorite cities for local conditions at a glance. NFL.COM Fantasy Football TV App - Track standings, scores, and stats for your NFL fantasy team. Plus, NFL SUNDAY TICKET lets you tune to any game in progress from the app so you wont miss the live action.*

Whats Hot - See whats trending on DIRECTV in real-time and discover new shows. Social - Connect to social media right from your TV to see what your friends are watching and share your own favorites. 72 DIRECTV HD DVR RECEIVER USER GUIDE DIRECTV TV Apps are FREE and easy to use. Just press the Right ARROW button on your Remote to launch the TV Apps dock and select the app you want. NOTE: *The NFL.COM Fantasy Football TV App will begin functioning two weeks before the start of the NFL season, and will stop one week after season close. SPECIAL FEATURES 73 CHAPTER 5 - EXTRAS & SPECIAL FEATURES DIRECTV WHOLE-HOME DVR SERVICE DIRECTVs Whole-Home DVR service is like having a DVR in every room. Now even rooms with HD Non-DVR Receivers or Clients can schedule and show recorded programs. Whole-Home provides more flexibility to the whole household with these benefits:

Watch recorded shows in any room. Start watching in one room, finish in another. Record or delete shows from any room. Record two shows at once, while watching two shows from your Playlist. Set your DVR from any mobile phone, tablet or computer. GET YOUR NETWORK SET UP Networking your HD DVR, HD Non-DVR Receivers and/or Clients enables them to share content. This is typically done by a DIRECTV installer during your installation appointment. To learn more about upgrade and eligibility requirements, go to directv.com/

wholehome. To get a quick understanding of how recorded content is shared by your household, skip to step 6. NOTE: To access DIRECTV Whole-Home DVR service functionality, you need a DIRECTV HD DVR Receiver (models HR20-HR23 with DECA, HR24, HR34, HR44), an additional Whole-Home-capable Receiver (models H21 with DECA H24, H23 with DECA, R22 with DECA, HR20-HR23 with DECA, H25, HR24, HR34, HR44) or Client (DIRECTV C31, C41, C41W; or other brand DIRECTV Ready Client) for each TV, a SWiM network, HD Access, DVR service and DIRECTV Whole-Home DVR service. There is a limit of one remote viewing per DVR at a time. For Whole-Home DVR to function, your Receivers should never have an Ethernet cable connected, unless it is connected to a DECA. H24, H25, HR24, HR34, and HR44 Receivers should never have a DECA installed. 74 DIRECTV HD DVR RECEIVER USER GUIDE DIRECTV WHOLE-HOME DVR SERVICE After your system is set up, see the following steps to personalize your Whole-Home experience and take advantage of its many great features and functionality. 1. Activate DIRECTV Whole-Home DVR Service:

Once DIRECTV Whole-Home DVR service is activated on your account, press the LIST button on your Remote. The service confirmation message at right will display. Select Continue. 2. Name Your Locations:

Now, give each Receiver or Client a name. We refer to this as Location. The name must be 14 characters or less , and should be easy to remember or associate with its location, such as Living Room. You must be at the Receiver or Client to assign its name. To change a Location Name, press MENU, select Settings &

Help, then Settings, Whole-Home and then Name Location. 3. Set Playlist Sharing Options (HD DVR only):

If the Receiver is an HD DVR, youll be prompted to set the following Playlist sharing options during initial setup:

75 CHAPTER 5 - EXTRAS & SPECIAL FEATURES DIRECTV WHOLE-HOME DVR SERVICE Share Playlist You can share the Playlist with other Receivers and Clients, or not. For example, the HD DVR in your Den, can be set to share its Playlist with the Mini Client in your Master Bedroom, but not with the HD Non-DVR in your Kitchen. Allow Deletion Your HD DVR can be set to prevent another location from deleting programs that were recorded by that HD DVR. In our previous example, if the DVR in the Den is set to allow deletion From this room only, any attempt to delete a program (recorded in the Den) from the Master Bedroom or Kitchen would be prevented. You can change sharing options at any time. Press MENU, select Settings & Help, then Settings, Whole-Home and then Share Playlist. 4. View Status:

To view the Whole-Home status for all your connected HD DVRs, press MENU, select Settings & Help, Settings, Whole-Home then Status. This screen displays if DIRECTV Whole-Home DVR service status, as well as the Share Playlist settings for all networked HD devices. 76 DIRECTV HD DVR RECEIVER USER GUIDE DIRECTV WHOLE-HOME DVR SERVICE TIP: Adding a second HD DVR to your DIRECTV System increases your recording capacity. Dont worry about having to remember on which DVR you recorded your shows. Whole-Home DVR service keeps things simple by giving you a single, unified playlist of all your recordings on any connected TV. 5. Record Programs:

If youre in a room with an HD DVR, and youve authorized DIRECTV Whole-Home DVR service, the program recording process is unchanged. If youre in a room with an HD Non-DVR Receiver, once you authorize DIRECTV Whole-Home DVR service, youll be able to request programs to record. To record the show youre currently watching, or to record a highlighted program in the Guide, press the orange REC

(record) button. A message displays onscreen asking you to select the HD DVR you would like to record on; then select either Record Once to record the current episode, Record Series to record the entire series or Do Nothing to cancel your request. NOTE: Non-DVR Receivers do not recognize the Remote Control shortcut commands Record Series (press REC button two times) or Cancel Recording (press REC three times). You can also schedule a recording from a programs Info screen. To record the program youre currently watching, or to record a highlighted program in the Guide, press the INFO button and select Record Once or Record Series. If your recording (requested from a Non-DVR Receiver) conflicts with other recordings already scheduled on the target DVR, a message will display stating that your program cannot be recorded. 77 CHAPTER 5 - EXTRAS & SPECIAL FEATURES DIRECTV WHOLE-HOME DVR SERVICE Recordings can be deleted from any connected Receiver or Client that has been set up to Allow Deletion. However, to check the status of scheduled recordings on the To Do List or to change the priority of a series youve scheduled to record, go to the HD DVR, press MENU and select Recordings, then Manage Recordings for options. 6. Watch Recorded Programs:

By networking your devices, the recordings from all the HD DVRs in your household are combined into a shared Playlist. The shared Playlist is accessible by all networked Receivers and Clients, including non-DVRs. To access the Playlist, press the LIST button on the remote control, or press MENU, then select Recordings, then Playlist. Highlight a show and press SELECT to play. If youve already watched part of the show in another room, you can select Resume to pick up where you left off. You can use any of the DVR control buttons such as PAUSE, FFWD, ADVANCE, etc, while watching your recorded show. You can limit access to programs with Parental Controls. See Parental Controls in Chapter 6 for details. Your Parental Control settings restrict access to both recorded and live programs. Parental controls must be set at each Receiver. To delete a program from your Playlist, use the arrow keys to highlight the desired show and press the RED button. Youll then be asked to confirm the deletion. 78 NOTE: Only two locations can access a recorded program at the same time (the HD DVR on which the program was recorded and one other location). If a third location tries to playback a recording, a message will display explaining that the program is not available. DIRECTV HD DVR RECEIVER USER GUIDE The DIRECTV Genie family of HD DVRs and Clients delivers the most advanced, versatile and cost effective HD experience from DIRECTV. The Genie HD DVR (HR34, HR44 and above), together with the Genie Minis (wired and wireless) and/or DIRECTV Ready TVs, can serve your entire home, and allows you the flexibility to watch TV however and wherever you choose. Genie Enhances Your Whole-Home Setup Adding a Genie HD DVR to your Whole-Home network will extend its features and functionality. When connected to other HD Receivers as the main Receiver of your Whole-Home network, the Genie HD DVR can stream recordings to four active rooms simultaneously (with up to three Clients).*

For more information about the Genie family of HD DVRs and Minis Clients, please see Chapter 7, Genie HD DVR. NOTE: *The Genie HD DVR will work with any other DIRECTV HD DVRs, HD Receivers and Clients that are connected to and compatible with Whole-Home service, so you can play, pause, rewind and delete recorded content thats on your Genie DVR from any room in the house. However, you will not be able to record content to the Genie from another HD DVR. NOTE: For a complete list of compatible DIRECTV Ready devices, Receivers, Clients and required services, visit directv.com/Genie. GENIE HD DVR & MINI 79 CHAPTER 5 - EXTRAS & SPECIAL FEATURES DIRECTV MOBILE APPS With DIRECTV Mobile Apps, your favorite TV shows, movies and more are just a tap away on your iPhone, iPad, Android Phone or Android Tablet. Get more options for enjoying your entertainment beyond the TV, in and out of your home. All you need is an Internet-connected HD DVR and a DIRECTV online account. KEY BENEFITS & FEATURES Browse Browse thousands of PPV and On Demand titles available on your TV and mobile devices, and scan the interactive Guide without interrupting your current show. Use Smart Search on your mobile device just like you do on your Receiver. Watch Stream live TV channels on your device in any room of your home, and stream a selection of content while on the go.* Stream On Demand programs from HBO, STARZ, SHOWTIME and other networks. Order PPV programs from your mobile device to watch wherever you like.

*Only select networks available for live streaming functionality and are subject to change at any time. Please refer to the NOTE on page 82 for more details. 80 iPad is a registered trademark of Apple, Inc. Android is a trademark of Google Inc. DIRECTV HD DVR RECEIVER USER GUIDE Control Use your mobile device as a remote control for your DVR and set recordings from anywhere. (See Chapter 4, Recordings.) Use your mobile device to access your Shared Playlist across all your DVRs with Whole-Home service. SPORTS ON THE GO DIRECTVs special sports-optimized features and dedicated football app keep sports fans entertained and informed, wherever they are. Special Sports Features View scores & stats, and custom-filter the teams and sports you follow. NFL SUNDAY TICKET App For subscribers of NFL SUNDAY TICKET MAX, this free app allows you to watch games live, get scores & stats, track your NFL.com fantasy league and favorite players, and receive customized highlight alerts, all on your tablet or mobile phone. Please refer to the NOTE on page 82 for more details. DIRECTV MOBILE APPS 81 CHAPTER 5 - EXTRAS & SPECIAL FEATURES DIRECTV MOBILE APPS DIRECTV VOICE SEARCH Discover content and control your entertainment experience on your smart phone using your voice. Part of the DIRECTV for iPhone and the DIRECTV for Android Phone apps, DIRECTVs voice-activated search understands what you mean and finds what youre looking for. Simply tell it what you want, whether its searching for a movie or show, scheduling a recording, sending Remote commands or other tasks. For complete details, downloads, a list of compatible devices

(sold separately), and instructions for DIRECTV Mobile Apps and the NFL SUNDAY TICKET mobile app, please visit directv.com/mobileapps. Visit directv.com/voice for a complete list of phones (sold separately) and operating system versions supported for the DIRECTV Voice feature. NOTE: Functionality varies by compatible device and location. Only select networks corresponding to your package selection are available for live streaming and may vary by location and device. Additional charges may apply. In-home live-streaming feature requires home-based Wi-Fi connection and Internet-connected HD DVR. Out-of-home viewing requires high-speed internet connection. All functions and programming subject to change at any time. Data charges may apply. Certain remote mobile device control functions require a standard DIRECTV remote. Tablet remote control functionality requires a home WiFi connection. The mobile App requires Internet access and directv.com login. Internet connections may vary. In rare instances, scheduled recordings may not be recognized. Visit directv.com/

mobileapps for complete details. Use of the DIRECTV mobile apps are licensed under DIRECTVs current End User License Agreement. Use of the DIRECTV mobile apps are also subject to DIRECTVs privacy policy and other legal policies, including DIRECTVs Customer Agreement for users who are DIRECTV customers. Supported receivers: H21 and above, R22, and HR20 and above. 82 DIRECTV HD DVR RECEIVER USER GUIDE CHAPTER 6 - SETTINGS & HELP Settings .................................................................................... 84 Info & Test ..................................................................................84 Display ........................................................................................84 Audio ..........................................................................................88 Network Setup ...........................................................................88 Remote Control ..........................................................................89 Satellite ......................................................................................90 Whole-Home ..............................................................................91 Power Saving .............................................................................91 Reset ..........................................................................................92 Parental Controls ..................................................................... 93 Lock Now ...................................................................................94 Unlock Now ................................................................................94 Ratings Limits ............................................................................95 Adult Channels ..........................................................................96 Channel Blocks ..........................................................................96 Web Videos .................................................................................96 Spending Limits .........................................................................97 Viewing Hours ............................................................................97 Favorite Channels .................................................................... 98 Help .......................................................................................... 99 8383 CHAPTER 6 - SETTINGS & HELP SETTINGS Press MENU, select Settings & Help, then Settings to review or change your system settings. These include: audio options, video format, TV resolution, network setup, remote control setup and more. INFO & TEST Select Info & Test to display the System Info & Test screen. Select Run System Test to initiate a test of the tuners, Receiver ID and phone line. NOTE: Running the System Test will interfere with live TV and any current recordings. Select More System Info to review your basic system information such as Receiver model, Receiver ID, access card number, software version, etc. as well as, current Receiver settings. This information can be useful during troubleshooting. DISPLAY Select Display to access the following options: Preferences, Video, TV Ratio, TV Resolution, Captioning or Clock. Before you get started, you may want to review Appendix 5, About High-

Definition, which describes HD formats and resolutions. 84 DIRECTV HD DVR RECEIVER USER GUIDE Preferences These are user interface display settings which include:

Recording Tips: Turn On or Off helpful tips that display onscreen whenever you schedule a recording. Guide HD Channels: Choose whether you want the Guide to show HD channels and their duplicate SD channels or to hide the SD duplicates. Guide shows: Select whether you want the first press of the GUIDE button to take you directly to the Program Guide or to go to the category filter first. Language: Select your preferred onscreen text language. Scrolling Effects: Turn scrolling effects ON or OFF. This affects the appearance of large text areas when they scroll. Banner Time: Set the Channel Banner time to determine how quickly the banner disappears after moving to a new channel. NOTE: To change your screen format and resolution temporarily, press INFO on your remote, select Audio/ Video from the Channel Banner and select Change Resolution & Format. Video Set your preference for the following screen options: Native, Screen Format and Bar Color. Native: You can turn Native Mode ON or OFF. When Native Mode is ON, your TV auto-changes to match the resolution of the SETTINGS 8585 CHAPTER 6 - SETTINGS & HELP SETTINGS program coming into the Receiver. For example, if Native Mode is ON and a program is being broadcast in 480p, your High-Definition Receiver prompts the TV to show it in that same format. If the next program changes to 1080i, the Receiver tells the TV to change to that format. Native Mode slows down the systems response time to channel changes since the Receiver and TV must adjust the picture resolution at every channel change. Because of this, the default setting is OFF. When Native Mode is OFF, your Receiver will display the program at the highest resolution set on the TV Resolutions screen. Screen Format: When a program is broadcast in a format that does not exactly fit your TV screen, your Receiver will automatically size the picture. Screen Format options include Original Format, Pillar Box (Widescreen 16:9 HDTVs only), Letterbox (Standard 4:3 TVs only), Stretch and Crop:

If youre watching a widescreen movie on a Standard 4:3 TV, you may want to choose Letterbox which places bars on the top and bottom of the screen. If your HDTV is 4:3 aspect ratio, you may want to Crop or cut off the content at the left and right side of the screen while preserving the proportion of the picture that remains. You can also Stretch the picture vertically or horizontally to fill up the screen. Bar Color: Select the Bar Color option to set the color of the bars displayed when you view programming in Letterbox or Pillar Box modes. TV Ratio Set the aspect ratio that matches your TV. Options are Standard 4:3 or Widescreen 16:9. 86 DIRECTV HD DVR RECEIVER USER GUIDE TV Resolutions Select the resolutions your TV can support so your Receiver can pass the proper signal. To find the resolutions your TV supports, check the Users Guide that came with your TV. If you select a resolution your TV doesnt support, the Receiver will reset the resolution after a few seconds. Captioning Select Captioning to turn closed captioning ON or OFF, and to select the font style, size and color for the display of captions. Clock Select Clock to set your time zone and whether you want the Receiver to show Daylight Savings time or not. SETTINGS 8787 CHAPTER 6 - SETTINGS & HELP SETTINGS AUDIO Select Audio to make a persistent change to your audio settings. Audio options include:

Language: Select your preferred audio language, i.e. English, Spanish, Chinese, etc. Sound Effects: Select the volume of sound effects. Dolby Digital*: Select ON or OFF for Dolby Digital audio output to enable or disable a surround sound system. HD Channels include 5.1 surround sound when available from the programmer. Additional equipment is required and sold separately. NOTE: Not all TV programs deliver Dolby Digital 5.1 audio. Look for the Dolby Digital icon in the program description and Channel Banner.

* Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories. NETWORK SETUP Select Network Setup to set up and test your DVRs connection to the Internet. See Appendix 4, Get Connected for details. 88 DIRECTV HD DVR RECEIVER USER GUIDE REMOTE CONTROL Select Remote Control to display the Remote Control setup screen. Then select from the Program Remote, IR/RF Setup, Receiver Mode and Advanced Setups options. For DIRECTV Universal Remotes only: When the MODE switch on your Remote is in the left-most position, it controls your DIRECTV Receiver. However, you can also program the AV1, AV2 and TV positions to control other equipment such as your TV, DVD, VCR or Stereo. Program Your Remote Follow the step-by-step instructions to set your Remote to control your TV or other A/V equipment, such as a DVD player or surround sound system. For best results, it is helpful to know the model number and brand of your equipment. To clear current AV1, AV2 and TV settings, select Program Remote and then Reset Remote. IR/RF Setup Certain remote control models feature Radio Frequency (RF) capability. DIRECTVs new Genie Remote (black & white design) is both Infra Red (IR) and RF capable, but you must select the mode you want. Otherwise, you will need to refer to the model number printed on the top left corner of your DIRECTV Remote Control to confirm its Remote type. A letter R at the end of the model number (which may be followed by other letters) indicates that the remote supports RF. If no letters follow the number, the SETTINGS 8989 CHAPTER 6 - SETTINGS & HELP SETTINGS remote works in IR mode only. Please refer back to Chapter 1, Using Your Remote Control for detailed information. NOTE: While the newer Genie (HR34, HR44 and above) HD DVRs are RF-capable, previous model DIRECTV Receivers may also be RF-capable. To change your remote method of transmission from IR signals to RF, select Settings, then Remote Control and then IR/RF Setup. While IR transmission requires a clear line of sight to the front of the Receiver, RF transmission lets you put your Receiver inside a cabinet or behind solid doors and still be able to command it from up to 200 feet away. Receiver Mode Select Receiver Mode if you want to use one remote to command a second DIRECTV Receiver. Advanced Setups Use this option to set up your remote to control 3 or more Receivers in one room. SATELLITE This option is used by installers when your system is initially set up; you should not have to use it. However, you can use this screen to view your Receivers satellite signal strength\or to repeat the satellite setup procedure. 90 DIRECTV HD DVR RECEIVER USER GUIDE The Antenna Setup option can be used to display channels received via your off-air antenna in the Guide. You must have an off-air (terrestrial) antenna connected to your HD DVR Receiver. Not all HD DVRs have a built-in off-air tuner. WHOLE-HOME If youre using DIRECTV Whole-Home DVR Service, you can use the Whole-Home settings to set or change your Playlist Sharing preferences, or to create or change the names of each Receiver or Client location. To learn more, read DIRECTV Whole-Home DVR Service in Chapter 5 or Genie HD DVR in Chapter 7, respectively. POWER SAVING Some DIRECTV Receivers are Energy Star certified, meaning they include features that reduce power consumption. The Power Saving option automatically puts these Receivers into Standby mode when there is no activity on your Remote for 4 hours. When the feature is ON, a message will display to warn you before the Receiver goes into Standby mode. SETTINGS 9191 CHAPTER 6 - SETTINGS & HELP SETTINGS RESET The Reset screen lets you Restart the Receiver, reset to factory defaults, or reset everything. Restart Receiver is the same function as pressing the red reset button behind the access card door on the front of the Receiver. This option does not affect your settings and scheduled recordings. Reset Defaults erases all of your personal preference items, such as Parental Controls, Favorites, language and scheduled recordings. It restores the Receiver configuration to factory settings. Reset Everything completely erases everything from system memory, except for satellite dish settings, and starts up like a new Receiver. WARNING: All your recordings will be erased from the hard drive!

NOTE: If Parental Controls are locked, you must enter your password to reset the Receiver. 92 DIRECTV HD DVR RECEIVER USER GUIDE PARENTAL CONTROLS To review or update your Parental Controls settings, press MENU, select Settings & Help, then Parental Controls. You can also access Parental Controls by pressing INFO, then selecting Parental, then Parental Controls. Parental Controls enable restrictions to be placed on programming as well as certain actions, and requires a passcode to change the restrictions. Whether you want to block access to mature content, limit spending amounts, or restrict the number of TV viewing hours, you have total control for the whole household. The system default is unlocked for all categories. 9393 CHAPTER 6 - SETTINGS & HELP PARENTAL CONTROLS LOCK NOW After setting the restrictions you want (see below for options), choose Lock Now from the left menu. Youll be asked to create a passcode. This passcode will be your entry to unlocking and adjusting the limits in the future. UNLOCK NOW When Parental Controls are locked, a message appears if you try to tune to a restricted program, explaining why the program is blocked. To temporarily unlock a particular program, select Unlock Now and enter your passcode. Multiple entries aimed at guessing the passcode are thwarted by a time delay; each invalid passcode entered lengthens the delay for subsequent entry by one second. For more unlock options, press MENU, select Settings & Help then select Parental Controls. Various options for removing restrictions temporarily or permanently will appear. Select one and enter your passcode. You can also unlock Parental Controls by pressing INFO while watching TV. Select Parental then Unlock All and enter your passcode. NOTE: If you have Parental Controls set and temporarily unlocked, turning the Receiver off will turn Parental Controls back on. 94 DIRECTV HD DVR RECEIVER USER GUIDE RATINGS LIMITS Set rating limits for Movies, TV and Other (unrated) shows. From the left menu, select Rating Limits then select either Movies, TV or Other. Movies Select the button next to the overall ratings limit you wish to impose. Brief descriptions of the ratings appear for your guidance. TV Programs Highlight and select the TV ratings limit you desire. In addition to allowing or blocking shows by TV rating (i.e. TV-MA), you can also set ratings limits for particular types of content such as Fantasy Violence (FV), Dialogue (D), Language (L), Sexual Content (S) and Violence (V). A description of each content type displays when highlighted. Other Shows Highlight and select the box to toggle the setting between Allow No Rating and Block No Rating. If you choose Block No Rating, programming that has no rating, such as news and sports, will not display. PARENTAL CONTROLS 9595 CHAPTER 6 - SETTINGS & HELP PARENTAL CONTROLS ADULT CHANNELS Hide adult channels in the Program Guide, Manage Recordings screens, and when channel surfing. Select Adult Channels, then highlight and select the box to toggle between Hide Adult and Show Adult. This action also hides the Adults Only icon in the Search & Browse screen. CHANNEL BLOCKS Prevent children from viewing pre-selected channels with the Channel Blocks feature. Scroll down the channel list and select those you wish to block. You can also key in channel numbers or use Block All or Allow All to save time. WEB VIDEOS Prevent children from viewing videos from the Internet. Select Web Videos, then highlight and select the box to toggle between Block Web Videos and Allow Web Videos. 96 DIRECTV HD DVR RECEIVER USER GUIDE SPENDING LIMITS Limit the amount that can be spent on each Pay Per View purchase. Select Spending Limits. Then enter your preferred spending dollar limit using the numbers on your Remote. VIEWING HOURS Specify days and times when TV watching is allowed in your household. Select Viewing Hours, then select the start times and durations for viewing. You can set hours based on school nights Monday-Thursday and/or weekend nightsFriday-Saturday, and Sunday. PARENTAL CONTROLS 9797 CHAPTER 6 - SETTINGS & HELP FAVORITE CHANNELS Create lists of your favorite channels. Use your list to see only those specific channels listed in the Guide as well as when youre channel surfing in live TV. You can create up to two custom lists on your Receiver. You can also choose Channels I Get to see only the channels that are in your DIRECTV programming package. Press MENU on your remote, select Settings and Help then Favorite Channels. If you havent created a Favorites list, the Setup Custom 1 and Setup Custom 2 options will be displayed. Select the one you want and follow the onscreen instructions to create and name your list. Selecting a Favorites list makes it active and hides the display of all other channels in the Guide. From the Guide, press the DASH key on your Remote, select Favorites and then select the list you want to make active. The name of the currently selected Favorites list is displayed in the bottom left of the Guide screen so you always know which list you are using. To restore the display of all channels, press the DASH key while in the Guide, select Change favorites list, then select All Channels. 98 DIRECTV HD DVR RECEIVER USER GUIDE HELP provides information about your Receiver and its functionality, features, and more, as well as step-by-step instructions and frequently asked questions (FAQs). Press MENU, select Settings & Help, then select Help. Select a category folder to view its contents, then select a topic from the list for detailed information. You can also view self-help videos on Channel 1 and find answers to all your questions on DIRECTVs Online Answer Center at www.support.directv.com. HELP 9999 CHAPTER 6 - SETTINGS & HELP 100 DIRECTV HD DVR RECEIVER USER GUIDE CHAPTER 7 - GENIE HD DVR Genie HD DVR ..........................................................................102 Genie HD DVR - Key Features ................................................... 102 Genie Mini - Key Features ......................................................... 103 Share Programs Between Rooms ............................................ 104 Genie as a Media Server ............................................................ 105 Connecting Clients .................................................................... 106 DIRECTV Genie Mini Back Panel Example .................................107 101 CHAPTER 7 - GENIE HD DVR GENIE HD DVR The DIRECTV Genie HD DVR is the most comprehensive and flexible DVR experience from DIRECTV. It introduces a new industry standard that provides HD DVR service in every room without requiring additional HD DVRs. The Genie HD DVR

(models HR34, HR44 and above), together with Genie Minis

(C31, C41, C41W and above) or DIRECTV Ready TVs, can serve your entire home, and provides you and your family the flexibility to watch the content of your choice, on your own schedules. Use this chapter to learn about all the great features of DIRECTV Genie HD DVR and Genie Minis. GENIE HD DVR - KEY FEATURES Record up to five programs simultaneously. Store up to 200 hours of HD programming and 800 hours of SD total on the 1TB (terabyte) hard drive. (Actual recording capacity varies based on type of programming being recorded.) Watch two shows at the same time with Picture In Picture.*

View live or recorded programming in up to four different rooms simultaneously (Genie Minis required). NOTE: *Picture in Picture is only available on the TV connected directly to the Genie HD DVR. 102 Genie HD DVR DIRECTV HD DVR RECEIVER USER GUIDE Picture In Picture Genie lets you watch two programs on the same TV, live or recorded, at the same time. While watching one program, press the INFO button on your remote. Select PIP. The program youre currently watching moves into a smaller window on your screen. The larger video is the active program and can be controlled by your remote. To switch between programs, press the DOWN ARROW. To change the position of the smaller window, press INFO on your remote. Select PIP and choose a position from the options provided. NOTE: Picture in Picture is only available on the TV that is connected directly to the Genie HD DVR (models HR34, HR44 and above). GENIE MINI - KEY FEATURES Watch and manage recorded programming from any room. Pause and rewind live or recorded TV from any room. Access On Demand content, TV Apps and other HD DVR features from any room. GENIE HD DVR Genie Mini Client 103 CHAPTER 7 - GENIE HD DVR GENIE HD DVR SHARE PROGRAMS BETWEEN ROOMS The Genie HD DVR can be configured two ways to share content across your home:

1. As part of a Whole-Home DVR network - Genie enhances 2. your current Whole-Home setup. When connected to other HD Receivers as the hub of your Whole-Home DVR experience, Genie allows you to stream recordings to four active rooms simultaneously (up to three Whole-Home Clients).*

In a Client-Server setup - with Genie Minis, DIRECTV Ready TVs or other RVU-capable devices in your home. RVU is a technology that allows you to connect certain TVs, devices, and DIRECTV Clients to your Genie HD DVR, without adding a full-featured DIRECTV Receiver. Please see next page for details. NOTE: *The Genie Receiver will work with any other DIRECTV HD DVRs, HD Receivers and Clients that are compatible with Genie and Whole-Home service, so you can play, pause, rewind and delete recorded content thats on your Genie HD DVR from any room in the house. However, you will not be able to record content to the Genie from another HD DVR. 104 DIRECTV HD DVR RECEIVER USER GUIDE GENIE AS A MEDIA SERVER You can use your Genie HD DVR as a media server. Any DIRECTV Genie Mini, or DIRECTV Ready TV or RVU-enabled device lets you watch TV via your Whole-Home DVR Network. Start watching a show in one room, press EXIT on your remote, then resume watching in another. Pause or rewind live programming in any connected room. Schedule, watch or prioritize recordings from any room. NOTE: Your Genie HD Receiver includes five (5) tuners. A tuner is used whenever you watch or record a program. For example, if two rooms are watching live TV, three tuners are available for recording. Watching a recorded program does not require a tuner. Limit of three remote viewings per Genie HD DVR at a time. See your DIRECTV Ready TVs User Guide for more information on connecting to the Genie HD DVR. You will need to activate the DIRECTV Ready TV by calling DIRECTV at 1.800.531.5000. GENIE HD DVR 105 CHAPTER 7 - GENIE HD DVR GENIE HD DVR CONNECTING CLIENTS You may register up to eight Clients per Genie HD DVR; these may be Genie Minis (C41, C31, C41W and above), or DIRECTV Ready TVs. Before connecting and activating Clients, your Genie HD DVR must be set up, activated, and functioning. To begin, connect, plug in and turn on the Client. Once it detects the Genie HD DVR, it will prompt you to enter a PIN. On your DIRECTV HD DVR, press MENU, then select Settings & Help, then Settings. Select Whole-Home from the left menu, then select Manage Clients. Note the PIN shown on the Manage Clients screen, and do not exit the screen!

On the Client, enter the PIN you received from the Genie HD DVR using the remote. Select Done on the confirmation screen. The Create a Location screen displays. You may add a new location, or replace a location. Select the appropriate option and follow the onscreen instructions. Once the location has been set up, you have a choice of copying settings from another location or accepting the DIRECTV defaults. The following settings are copied from a server or Client to another Client:

Parental Control Settings Favorite Channels Display Settings Clock Language Sound Effects NOTE: The settings from any Client can also be copied to the Genie HD DVR. NOTE: For more information on setting up, adding and moving Genie Minis and other DIRECTV Ready Clients, do a search on the DIRECTV online Answer Center at http://support.directv.com/ or call 1.800.531.5000. 106 DIRECTV HD DVR RECEIVER USER GUIDE DIRECTV GENIE MINI BACK PANEL EXAMPLE 1 2 3 4 5 6 DIRECTV Genie Mini (C41, C31, C41W and above) Your equipment may not look exactly like the model illustrated. This image has enlarged features for the purpose of clarity. 1. NETWORK SWM ONLY (models C41 and C31 only) Connect a cable from a Single Wire Multi-Switch (SWM) to this port. This is your SAT-IN connection. 2. A/V OUT A combined 10-pin output that supports both audio and video. Your Genie Mini client comes with an A/V Out cable for Component Video and RCA audio. An A/V Out cable for Composite Video and RCA audio can be purchased separately. 3. HDMI Use this combination digital video and audio connector for the best picture quality. This is the recommended connector for HD TV. 4. USB USB 2.0 Port (For future use.) 5. DIGITAL AUDIO OUT COAXIAL Use this digital audio connection for sound. 6. POWER Your Receiver must be plugged in at all times to function properly. WARNING: Use only the power supply (power cord) that came with your DIRECTV Receiver or Client. Failure to use the authorized power supply may cause electric shock, fire, bodily injury and/or property damage. If the power supply becomes damaged or needs to be replaced, please contact DIRECTV Customer Service to obtain an authorized replacement. 107 CHAPTER 7 - GENIE HD DVR 108 DIRECTV HD DVR RECEIVER USER GUIDE CHAPTER 8 - TROUBLESHOOTING & FAQS Troubleshooting Tips ................................................................110 Reset Your Receiver .................................................................. 110 Reauthorize Your Receiver ....................................................... 110 System Software Updates ........................................................ 111 Onscreen Messages ................................................................. 111 Run the System Test ................................................................. 112 Frequently Asked Questions .....................................................113 109 CHAPTER 8 - TROUBLESHOOTING & FAQS TROUBLESHOOTING TIPS RESET YOUR RECEIVER A simple reset of the DIRECTV HD DVR can solve many issues. If you experience frozen audio or video, or a blank screen, or the Receiver wont respond to remote or front panel button commands, try resetting your Receiver as follows:

Press the red RESET button behind the access card panel door on the front of the your Receiver, then wait a few minutes for Program Guide information to be acquired. If you reset a Genie Mini and the problem persists, try resetting the Receiver. If the problems persist, try unplugging the power cord of the Receiver for 15 seconds, then plug it in again. REAUTHORIZE YOUR RECEIVER If your Receiver displayed the message 722 - Service Expired, try reauthorizing your Receiver. On a computer, go to directv.com/reauthorize, log in to your account, and follow the onscreen instructions. You will need to be logged into your account on directv.com to complete this process. Running the System Test (at the end of this section) can also help you diagnose and solve many common problems. NOTE: Resetting your Receiver twice in a row will clear all Guide data. It could take 48+ hours to reacquire all of it. 110 Reset Button

(Your equipment may not look exactly like the model illustrated.) DIRECTV HD DVR RECEIVER USER GUIDE SYSTEM SOFTWARE UPDATES DIRECTV sends system automatic software updates to your Receiver to improve performance and upgrade features and functions. The Receiver will give you the option to download software now or later. Software downloads take just a few minutes and should be allowed to proceed when possible. When a download is in progress, your system will temporarily become unavailable. After the download, the Receiver may reset itself, after which, you can resume using your DIRECTV system. ONSCREEN MESSAGES You may see an onscreen message similar to the one on the right occasionally. The top line of the message provides a brief description of the message purpose, while the second line displays instructions to follow. Most onscreen messages contain an error code in parentheses. Go to directv.com/troubleshooting and select the corresponding onscreen error message for solutions. The sample message at the right displays when you try to view to view a channel that is not in your programming package. In this case, you must, call Customer Service at 1.800.531.5000 and mention the error code number when prompted. TROUBLESHOOTING TIPS 111 CHAPTER 8 - TROUBLESHOOTING & FAQS TROUBLESHOOTING TIPS RUN THE SYSTEM TEST The System Test runs a basic diagnostics check on your DVR. First make sure that:

1. All connections jacks, cables, etc. are in place correctly. See Appendix 2, Connections for TV and Equipment for more information. 2. Remote control has working batteries. 3. The access card is inserted in the DIRECTV Receiver. Then follow these steps:

1. Turn on your TV and the DVR (if you have the Universal Remote, slide the MODE switch to DIRECTV position). 2. Press MENU, then select Settings & Help. 3. Select Settings then Info & Test. 4. Select Run System Test. 5. If your system does not pass the System Test, check any of these potential trouble areas: cabling, satellite dish position, phone connection and access card. 6. If you continue to have problems, call DIRECTV Customer Service at 1.800.531.5000. NOTE: Occasional fluctuations in the phone line or satellite signal can give temporary false readings, therefore we recommend running a system test several times before concluding there is a problem. 112 DIRECTV HD DVR RECEIVER USER GUIDE Q: What to do about temporary loss of satellite signal, frozen picture, or picture breaking into blocks /

pixels?

The image on your screen is frozen, blocky, or you see a message that says, Searching for Satellite Signal (x 771). FREQUENTLY ASKED QUESTIONS Possible Causes:

Severe weather (rain, snow, hail etc.) may cause this issue. There may be an obstruction to your dish (debris, snow, ice, etc.) or a building or tree that blocks your line of sight to the satellite. There may be a problem with the cables running from your satellite dish to your DIRECTV Receiver. If the picture is frozen, blocky, or pixelated, there may be a problem with the transmission from the source. Solution:

Weather issues are usually temporary. Wait for the weather to clear and your signal should return to normal. If there are no weather problems in your area, reset your DIRECTV DVR using the red RESET button behind the door on the front of the Receiver or by unplugging the Receiver for 15 seconds and then plugging it back in. Check all the connections on the back of your Receiver, starting with the SAT-IN connection, and make sure theyre secure. If the problem originates from the program source (for example, you see the problem on one channel, but not on any others), wait for the channel to resolve the issue. Check Satellite (SAT-IN) Connections Coaxial Satellite Cable If there are obstructions blocking the dishs path to the satellite, you should contact a professional to remove them, or a DIRECTV installer at 1.800.531.5000 to relocate your dish. If your signal strength is lower than 70 (60 or lower on HD Receivers) in good weather, contact a professional installer to realign your dish, or call DIRECTV at 1.800.531.5000. 113 CHAPTER 8 - TROUBLESHOOTING & FAQS FREQUENTLY ASKED QUESTIONS Q: Why is my screen blue, black, gray or snowy?

Your TV displays a blue, black, gray or snowy screen. Possible Causes:

Your TV and/or your Receiver are not powered on. The DIRECTV Receiver and most TVs and VCRs let you toggle between different video sources. Your TV may be on a different input source than what you are trying to view. Your TV may not support the selected HD resolution from your Receiver. Solution:

Check that the DIRECTV Receiver and TV are both powered on. If you dont see the DIRECTV picture, verify your current TV input by turning the TV on and off. Most TVs display the input in the upper right- or left-hand corner. If the input is set to something other than your DIRECTV Receiver, toggle through the inputs with the input button on the DIRECTV Remote (if programmed) or TV Remote a your picture displays. (If the DIRECTV Remote is not working for the TV, it may need to be programmed.) If the TV Remote is not available:

1. Find the Input or Source button on your TV and press it. It may be on the front panel, sides, bottom, or top edges of your TV. 2. Slowly set the TV to each input option, one at a time. Sometimes it takes a second or two for the input to switch, so dont proceed too quickly. 3. Set the TV to whichever input displays a picture. If you see a snowy screen and are using a coax connection to connect to the TV, make sure your TV is on channel 3 or 4. Press the TV/VCR button on the VCR Remote or on the VCRs front panel. If problems persist, turn off all equipment connected to your TV, wait a few minutes, then turn the DIRECTV Receiver back on. Check your connections and cables. 114 DIRECTV HD DVR RECEIVER USER GUIDE Check the HD output resolutions and deselect those not supported by your TV. For 1080p programs, some TVs do not support the 24 frame-per-second rate DIRECTV provides. Press the RES button on your Receivers front panel to change the resolution to one your TV supports. FREQUENTLY ASKED QUESTIONS Q: Why doesnt my remote work?

Possible Causes:

Weak batteries are the most common problem. Trying to operate equipment other than your DIRECTV Receiver. Remote sensor on the Receiver could be blocked. Solution:

Remote Sensor For the DIRECTV Universal Remote Control (RC65 and earlier models):

Check that nothing is between the Remote Control and the remote sensor. Make sure the Remote is in DIRECTV mode. Slide the MODE switch on the Remote to the DIRECTV position so the Remote will control the DIRECTV Receiver. If you are trying to operate a device other than the DIRECTV DVR that you have programmed the Remote to control, make sure you first slide the MODE switch to the mode that is programmed for that device (AV1 or AV2). The indicator light for the component youre trying to control should light up when you press a valid key for that component. If it doesnt, make sure the MODE switch is in the correct position. Remote Battery Compartment For All Remote Controls:

Check the batteries in the Remote. They may be weak, dead or installed incorrectly. Try replacing batteries. If youre entering a channel number that is less than four digits long, the Receiver might wait two seconds before tuning to 115 CHAPTER 8 - TROUBLESHOOTING & FAQS FREQUENTLY ASKED QUESTIONS the channel. Press ENTER after entering a channel number to tune immediately. Make sure the device you are trying to control has been programmed to your DIRECTV Remote Control. See Chapter 6, Settings & Help: Settings: Remote Control for instructions on how to program your remote to control other devices. If the indicator lights on the remote control start flashing, the batteries in the remote control are running low and should be replaced soon. You may also see an onscreen message that the batteries are low. Note that when you replace the batteries, you should not have to reprogram your remote to control other devices unless the batteries have been completely dead for a month or more. Q: Why wont my DIRECTV Receiver or Client turn on?

Your Receiver or Client wont turn on with either the Remote or from the front panel. Possible Causes:

Remote batteries have an insufficient charge. Receiver / Client or power strip is not plugged in to a power source, or power cord is not plugged in to the Receiver. Wall outlet is not providing power. Solution:

If your Receiver or Client wont turn on, the problem may be with the device itself, or with the remote control. Please try the following:

To Check the Receiver or Client (C31, C41, C41W and above):

Verify the detachable power cord is plugged into the back of the DIRECTV Receiver or Client and the wall outlet. Check the outlet or power strip to make sure it is live by plugging in something else. Try plugging Receiver or Client into a different wall outlet. Make sure the outlet is not controlled by a wall switch. Unplug Receiver or Client for five minutes, and then plug it in again. 116 DIRECTV HD DVR RECEIVER USER GUIDE FREQUENTLY ASKED QUESTIONS If your Receiver or Client is plugged into a power strip, check the power strip and reset by pressing its reset button. Make sure the Receiver or Client is plugged into a power strip outlet that has continuous power. Some power strips have energy saving ports that only operate when a device is plugged in and powered on. To Check the Remote:

Press the power button on the front panel. If your device turns on, the issue is with the Remote. For the Universal Remote, make sure the MODE switch is in the left-most position (DIRECTV Mode), and press PWR (power key) or press POWER button on the front panel of the Receiver. On the Genie Remote, this step is not necessary. See the next bullet for more info. Make sure remote batteries have sufficient charge. For the Universal Remote, the green light should be solid green when you press its PWR button. If the light blinks several times slowly, replace the batteries. If there is no light, make sure batteries are inserted with the positive and negative ends in the proper positions. Otherwise, replace batteries. For the Genie Remote, a low battery indicator is displayed on your Receiver when the batteries need to be replaced. Make sure nothing is blocking the IR sensor on the Receiver. Remote must be pointed at Receiver, unless it is capable of RF

(as is the case with the Genie Remote) and has been set up as RF. I see a message on my TV screen that says, Please Call Customer Service x721. Whats going on?

Possible Causes The channel youre trying to watch may not be included in your programming package. Your DIRECTV Receiver may not have the programming information for this channel. Solutions If the channel is part of your programming package, try resetting your Receiver by turning it off and unplugging it. Wait 15 seconds, then plug it back in and turn it on. If the channel is not part of your programming package, you can change your package online or call 1.800.531.5000. Finally, try reauthorizing your Receiver. On a computer, go to directv.com/reauthorize and follow the onscreen instructions. You will need to be logged into your account on directv.com to complete this process. 117 CHAPTER 8 - TROUBLESHOOTING & FAQS FREQUENTLY ASKED QUESTIONS Q: Why does my Progress Bar freeze while acquiring Guide data / data from satellite?

While the Acquiring Guide Data or Acquiring Data From Satellite message is on the screen, progress freezes during download. Possible Causes:

This may be normal. After five minutes, the screensaver will display. Press any key on the remote to see the progress bar again. This may happen if your satellite dish isnt adjusted properly. Solution:

If satellite data acquisition still does not move forward, press the RESET button behind the access panel door on the front of the DIRECTV Receiver and wait for Program Guide information to be acquired. Reset Button Q: Why are my video and audio out of sync?

The audio track does not match the lip movements on the screen. Possible Causes:

Problem with how the program was produced or how it was sent to DIRECTV for broadcast. Your surround sound system may be out of sync, or may be set up incorrectly. Solution:

Change the channel on your DIRECTV Receiver. This may re-sync the audio. Rewind the program for about 5 seconds, then fast forward to live programming. Try replacing or switching the cables between your surround sound system and your DIRECTV Receiver. Refer to your surround sound systems manual for assistance. 118 DIRECTV HD DVR RECEIVER USER GUIDE FREQUENTLY ASKED QUESTIONS If the issue continues, reset your DIRECTV Receiver. Press the RESET button behind the access panel door on the front of the DIRECTV Receiver. You can also press MENU, press SELECT Settings & Help, then Settings. Select the Reset item from the left menu and follow the onscreen instructions. Q: Why is there no audio with picture?

You can see a picture from your DIRECTV Receiver, but there is no sound. Possible Causes:

A setting (such as mute or volume) may have changed on the Receiver or your TV. The cables between your TV and the Receiver may not be connected properly, or there may be a problem with an external stereo or surround sound system. Verify that your surround sound system is working, if applicable. Your TV may not support the selected HD resolution from your Receiver. Solution:

Verify that the MUTE button is not activated on your Remote. Raise or lower the volume. Did volume meter display on TV?

Test sound on your TV by changing the input to another source, such as a DVD player, game box, or antenna. If connected to stereo or surround sound system, verify components are on and set to the correct mode, and that audio cables are secure and connected correctly. If the issue continues, reset your DIRECTV Receiver. Press the RESET button behind the access panel door on the front of the DIRECTV Receiver. You can also press MENU, select Settings & Help, then Settings. Select the Reset item from the left menu and follow the onscreen instructions. Check the HD output resolutions and deselect those not supported by your TV. For 1080p programs, some TVs do not support the 24 frame-per-second rate DIRECTV provides. Also, many TVs do not support 480i. You may have to press the RES button on your Receivers front panel to set the resolution to one your TV supports. 119 CHAPTER 8 - TROUBLESHOOTING & FAQS FREQUENTLY ASKED QUESTIONS Q: What to do about partial programming loss; channels missing from Guide; channel is in the Guide but I cant tune to it?

Your Program Guide is missing channels, or you are unable to use the Guide to tune to a channel. Possible Causes:

The channels might be excluded from the Favorites list currently in use. Your satellite dish may be incorrectly configured. Your Receiver information may need to be refreshed. Solution:

To change your Favorites List, press GUIDE on the Remote, then press the DASH [] button and select Change Favorites List, then All Channels. Enter the channel number using the number pad on the remote control. Check the dish type set in your Receivers preferences: Press MENU, select Settings & Help, Settings, Info & Test, then More System Info. Check the Satellite Dish Type shown on the System Setup screen to see if it is correct. If not, select Satellite from the left menu, then select Repeat Satellite Setup. Follow the steps. From the Satellite Dish Type screen, make sure the proper dish type is selected. To refresh your Receiver information, go to directv.com/reauthorize. You will need to be logged into your account on directv.com to begin this process. 120 DIRECTV HD DVR RECEIVER USER GUIDE FREQUENTLY ASKED QUESTIONS Q: Why does my DIRECTV Receiver turn off while playing?

Your Receiver turns off unexpectedly. Possible Causes:

Excessive heat may have caused the Receiver to go into a standby state. Electronic protection circuit may have been activated due to a power surge. You may have blown a circuit breaker or be experiencing a power outage. Parental viewing limits may have been activated on your DIRECTV Receiver. Solution:

Ensure that your Receiver has plenty of ventilation and that nothing is on top of the Receiver. Wait 30 seconds for internal circuits to reset, then turn Receiver back on. Consider using a line conditioner or surge protector. Consult an electrician if the problem is frequent or severe, especially if other household appliances or electronics are affected. If parental limits are active, turn your DIRECTV Receiver on again and enter your parental lock code when prompted. Q: Why does my DIRECTV DVR turn on or change channels unexpectedly?

Your Receiver changes to a different channel without a Remote command. Possible Causes:

A scheduled recording may be about to begin, so the Receiver is changing channels to record the show as requested. Your TVs timer may have been activated. 121 CHAPTER 8 - TROUBLESHOOTING & FAQS FREQUENTLY ASKED QUESTIONS Solution:

Check your To Do List to see if there are other scheduled recordings. Press MENU, select Recordings, then Manage Recordings, then To Do list. Check your TV owners manual to turn off the TVs timer. Q: Why is my screen blank?

There is no viewable video or image on the screen. Screen could be black, blue, grey or seem like the TV is off. Possible Causes:

Your TV and/or your Receiver are not powered on. Your Receiver may be hooked up to the TV incorrectly. You may be on the wrong video source for your DIRECTV Receiver. You may be tuned to a channel that is not currently broadcasting, or that you dont subscribe to. Solution:

Check that DIRECTV DVR and TV are both powered on. Read Appendix 2, Connections to TV and Equipment for instructions about connecting your Receiver. Press the INPUT button on the white TV remote control to change video source. If you are using the Black & Universal Remote, press ENTER and hold for three (3) seconds to bring up the TV INPUT to change the video source. Try another channel and see if you have live video. Press the POWER button on the front panel of the DIRECTV Receiver. Press the red RESET button behind the door on the front panel of the Receiver. The program may have been blocked by Parental Locks. 122 DIRECTV HD DVR RECEIVER USER GUIDE FREQUENTLY ASKED QUESTIONS Q: Why is Caller ID not working?

Caller ID information isnt showing on your TV screen when phone calls come in. Possible Causes:

You dont subscribe to Caller ID service through your local phone company. The Caller ID feature in your DIRECTV Receiver is turned off. See Caller ID in Chapter 5. You are using a wireless phone jack, which usually will not transmit Caller ID information. Solution:

Contact your local phone company to subscribe to Caller ID service. Turn on Caller ID notification. Press MENU, select Extras, then Caller ID, then Turn On Notices. Verify that your wireless phone jack transmits Caller ID information. If not, connect a standard phone cable to your Receiver or replace your wireless phone jack. Q: Why didnt a program I tried to record show up in the My Playlist screen?

You wanted to record a program to watch later, but it is not listed in your Playlist. Possible Causes:

Someone else may have prevented the recording or erased the program after it recorded. The recording may have been cancelled due to a conflict with another program with higher priority in the Prioritizer. The program may have been blocked by Parental Locks. You may have deleted a Series recording. If you delete a Series by pressing RECORD on an episode in the Guide, you cancel the entire series, not just the highlighted episode. 123 CHAPTER 8 - TROUBLESHOOTING & FAQS FREQUENTLY ASKED QUESTIONS Solution:

To see if the program was recorded then deleted, press MENU, select Recordings, then Manage Recordings, then in the left menu, select History. If the recording was cancelled due to a scheduling conflict, you will need to record the program again and if necessary you will need to adjust the programming priority. See the Manage Recordings: Series Manager section in Chapter 4 for details. Check the Parental Locks on your Receiver and TV. Adjust the content ratings, if necessary. Q: I wanted to record a program, but I got an error message saying it conflicted with another scheduled record. What do I do?

Your DIRECTV DVR can record up to two programs at once, or it can record one program while you watch another live program. Possible Causes:

You tried to record three programs at the same time or tried to watch a live program while recording two others at the same time. There was an overlap in the programs you tried to record. Solution:

If you tried to record three programs at once, or watch a live TV program with two others recording, you will need to decide which recording to cancel. If the overlap is a couple of minutes (for example, some networks occasionally start programs at 8:59 instead of 9:00 p.m.), adjust your recording start and end time Recording Options. See the Changing a Record Option section in Chapter 4. Someone else manually deleted the program. The hard drive on your DVR is full. The program may not have recorded. 124 DIRECTV HD DVR RECEIVER USER GUIDE Q: I recorded a program but the recording stopped just before the end so I missed the last bit of the FREQUENTLY ASKED QUESTIONS program. Why?

Your recording stopped before the program or event ended. Possible Causes:

The program you were trying to record may have started or ended early. If you were trying to record a sporting event, the event may have run over its allotted time. You may have had a recording conflict with a higher priority program. Someone may have manually ended the recording. Solution:

Try setting the end time of the recording in the Record Options so the recording ends one or two minutes later (or more, if necessary). You may be able to record the same program again later in the week. Check the Program Guide for additional showings. For sporting events, you may want to extend the recording stop time 15 minutes or more to protect against overtime games. If you had a priority conflict, try adjusting your start and end times. You may need to choose a different time slot to record a program if the conflict continues. Q: Why was a program I recorded displayed in the My Playlist screen, but deleted before I could watch it?

Your recording(s) were deleted before you had a chance to view them. Possible Causes:

Someone else manually deleted the program. The hard drive on your DVR is full. The program may not have recorded. The Receiver may have deleted older recordings to make room for newer ones. 125 CHAPTER 8 - TROUBLESHOOTING & FAQS FREQUENTLY ASKED QUESTIONS You exceeded the allotted purchase or viewing time on a Pay Per View movie or event. Bad weather may have caused a loss in signal. Your Receiver will automatically delete these incomplete programs. Solution:

Delete some of the content on your DVR to make room for new recordings. Change your recording options to keep programs until you delete them manually. See Recording a Single Show or Recording a Series in Chapter 4 for details. You can also change a recording youve already made to Keep Until I Delete. See Managing My Playlist in Chapter 4. To avoid this in the future, you can change settings for recordings that youve set to occur in the future, but havent recorded yet. Press MENU, select Recordings, then Manage Recordings, then To Do List, choose the show you want to change and select it, select RECORD, press SELECT on Keep, press SELECT on the Keep Until box to change it to I Delete, use the ARROW button to move over to Update and press SELECT. If you recorded a DIRECTV CINEMA movie or Pay Per View event, but did not watch it, the time which you are allowed to purchase or watch it may have expired. To avoid this in the future, check your Pay Per View recordings in the My Playlist screen for expiration dates. Q: Ive set up a series recording. Why do I get reruns and multiple copies of the same program?

Your DVR is getting full of duplicate recordings of the same program, or old episodes of the chosen show. Possible Causes:

Your series is set to record both First Run and Repeat episodes. The programmer may not provide enough details in the program description for your Receiver to determine whether the program is a repeat. Solution:

When you set up a series, make sure you select only the First Run option. This is the default for one-touch recording unless you have changed your default recording settings. 126 DIRECTV HD DVR RECEIVER USER GUIDE Q: Why are the DIRECTV menus/screens not displaying on my TV?

OR HD Video Outputs FREQUENTLY ASKED QUESTIONS Why do I see this message: This TV or its cables are not HD. To see screen graphics, press the RES key on the front of the Receiver until this message no longer appears. When the Receiver resolution is set to 720p, 1080i, or 1080p, DIRECTV screens and menus (user interface) will not appear on Standard Definition (SD) outputs. A message is displayed to notify you that the resolution setting needs to be changed. Possible Causes:

You have connected your Receiver to your TV using both a High Definition output (HDMI) and Standard Definition (SD) outputs SD Video Outputs

(S-Video, Component (Red/Yellow/White), or Coaxial) on the same Receiver. You are using SD outputs (S-Video, Component (Red/Yellow/White), or Coaxial) and have the Receiver set to HD resolutions such as, 720p, 1080i or 1080p. Solutions:

Change the Receiver resolution to 480i or 480p by pressing the RES button on the front Receiver panel until 480i or 480p is selected. Uncheck all resolutions except 480i or 480p on the TV Resolutions menu. Press MENU, select Settings, HDTV and then TV Resolutions. Follow the onscreen instructions. Turn Native Off. Press MENU, select Settings, HDTV, Video, then Native, and follow the onscreen instructions. 127 CHAPTER 8 - TROUBLESHOOTING & FAQS 128 DIRECTV HD DVR RECEIVER USER GUIDE CHAPTER 9: WARRANTY AND OTHER INFO Limited 90-Day Warranty .............................................................130 Who is Covered? ........................................................................... 130 What is Covered? .......................................................................... 130 What is Excluded? ........................................................................ 131 Make Sure You Keep... .................................................................. 131 Before Requesting Repair Service... ............................................ 131 To Get Warranty Service ................................................................ 132 To Get Out-of-Warranty Service... ................................................ 132 DIRECTV PROTECTION PLAN .......................................................133 FCC Customer Information ..........................................................134 TERMS AND CONDITIONS FOR USE OF SOFTWARE (TERMS) ..137 129 CHAPTER 9 - WARRANTY AND OTHER INFORMATION LIMITED 90-DAY WARRANTY DIRECTV warrants your DIRECTV HD DVR (Model Number: HR20, HR21, HR22, HR23, HR24) or Advanced Whole-Home HD DVR

(Model Numbers: HR34, HR44 and above) and any included accessories against defects in material or workmanship for a period of ninety (90) days after the date of acquisition. WHO IS COVERED?

You must have proof of acquisition to receive warranty service. A receipt or other document showing that you acquired the product is considered proof of acquisition. THIS LIMITED WARRANTY EXTENDS ONLY TO THE ORIGINAL CONSUMER ACQUIRER OR ANY PERSON RECEIVING THE DIRECTV HD DVR AS A GIFT FROM THE ORIGINAL CONSUMER ACQUIRER AND TO NO OTHER ACQUIRER OR TRANSFEREE. THIS WARRANTY DOES NOT EXTEND TO COMMERCIAL USERS. THIS PRODUCT IS NOT AUTHORIZED FOR USE OUTSIDE THE UNITED STATES AND ANY SUCH USE VOIDS THIS WARRANTY. WHAT IS COVERED?

Warranty coverage begins the day you acquire the product. For ninety (90) days from the acquisition date, at the option of DIRECTV, the DIRECTV HD DVR will be repaired or replaced with a new, repaired, refurbished or comparable product (whichever is deemed necessary) if it becomes defective or inoperative. This exchange is done without charge to you for parts and labor. You will be responsible for the cost of shipping to and from the location designated by DIRECTV. If DIRECTV cannot reasonably repair or replace the Receiver then DIRECTV may, at its sole discretion, refund the price you paid for the product or the current retail price of the product. All products, including replacement products, are covered only for the original warranty period. When the warranty on the original product expires, the warranty on the replacement product also expires. After ninety (90) days from the date of acquisition, you pay for the replacement of all parts, and for all labor charges. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. 130 DIRECTV HD DVR RECEIVER USER GUIDE LIMITED 90-DAY WARRANTY WHAT IS EXCLUDED?

Your warranty does NOT cover:

Labor charges for installation or setup of the product. Installation, performance of, or repair of: audio/video cabling, telephone line, or accessory attachments used with the product. Product replacement because of misuse, accident, lightning damage, unauthorized repair, or other cause not within the control of DIRECTV. Incidental or consequential damages resulting from the product. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. Any modifications or other changes to the product, including but not limited to software or hardware modification in any way other than as expressly authorized by DIRECTV will void this limited warranty. Except in the case of hardware or software provided by DIRECTV, installing software modifications, hacks or utilizing service access or back doors will void this limited warranty. Reception transmission problems caused by signal conditions, telephone line, or cable or antenna systems outside the unit. A product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modifications. A product used for commercial or institutional purposes. DIRECTV makes no warranty that the access connection will be a local (not long distance) phone call. The continued provisioning of any of the programming and other services delivered through the Receiver including but not limited to television programming, show information, Program Guide data, and scheduling information. MAKE SURE YOU KEEP... Please keep your receipt or other document showing proof of acquisition. Attach it to this User Guide (see page 10) and keep both nearby. Also keep the original box and packing material in case you need to return your product. BEFORE REQUESTING REPAIR SERVICE... Please check the troubleshooting section of this Guide. This may save you a call to DIRECTV Customer Care. 131 CHAPTER 9 - WARRANTY AND OTHER INFORMATION LIMITED 90-DAY WARRANTY TO GET WARRANTY SERVICE... Warranty service will be provided by DIRECTV. If you believe you need service for your Receiver, contact DIRECTV at 1-800-DIRECTV. A representative will go through a diagnostic checklist with you. If it is determined that the product needs to be returned for service or exchanged, you will receive a return authorization number. The representative will give you complete shipping details. TO GET OUT-OF-WARRANTY SERVICE... To obtain out-of-warranty service contact DIRECTV at 1-800-DIRECTV for information on the possibility of and any costs for repair or replacement of out-of-warranty products. ALL WARRANTIES IMPLIED BY LAW, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U.S.A., THIS EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES, AGREEMENTS AND SIMILAR OBLIGATIONS OF DIRECTV. REPAIR OR REPLACEMENT AS PROVIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY. IN NO EVENT WILL DIRECTV BE LIABLE FOR ANY AMOUNT GREATER THAN THE RETAIL PRICE OF THE DIRECTV Receiver. DIRECTV SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THE DIRECTV Receiver. SOME STATES DO NOT ALLOW LIMITATIONS ON WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. DIRECTV 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV 132 DIRECTV HD DVR RECEIVER USER GUIDE Safeguard your DIRECTV System with the ultimate in professional technical service. For a low monthly fee, the DIRECTV PROTECTION PLAN covers the components of your entire DIRECTV System, giving you affordable peace of mind and comprehensive support to ensure that you and your family enjoy nonstop DIRECTV entertainment. DIRECTV PROTECTION PLAN Benefits Your DIRECTV Limited Warranty provides certain remedies for this Receiver during the stated coverage term. The DIRECTV PROTECTION PLAN provides comprehensive coverage for your DIRECTV System, including*:

DIRECTV PROTECTION PLAN YOUR BENEFITS INCLUDE:

COMPLETE SYSTEM COVERAGE. Every DIRECTV Receiver in your home... plus remotes, satellite antenna wiring, connectors, switches, and dish antenna alignments. Power surge protection. No hassles, service around the clock. Call 24 hours a day, 7 days a week... our technical specialists are ready and are dedicated exclusively to you!

Fast and convenient repair service when you need it. Save money should you need a service technician to come to your house. Professional expertise and experience, on the phone and in your home... whenever you need us.

*Limitations and exclusions apply. Please visit www.directv.com/protection. The DIRECTV PROTECTION PLAN is offered by Asurion Service Plans, Inc. in all states except Florida (in which Asurion Service Plans of Florida, Inc offers the plan) and underwritten by Continental Casualty Company. Pricing, terms and conditions of the DIRECTV PROTECTION PLAN are subject to change. Full terms and conditions will be mailed to you prior to service billing. 133 CHAPTER 9 - WARRANTY AND OTHER INFORMATION FCC CUSTOMER INFORMATION This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Responsible Party:

DIRECTV 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV Trade Name: DIRECTV Type of Equipment: DIRECTV Satellite Receiver Model Number: HR34, HR42, HR44, C31, C41, C41W and above Federal Communications Commission (FCC): This equipment complies with both Part 15 and Part 68 of the FCC rules. This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by removing and applying power to the equipment, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving satellite dish antenna. Connect the equipment into an outlet on a circuit different from that to which the DIRECTV Receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Increase the separation between the equipment and the DIRECTV Receiver. 134 DIRECTV HD DVR RECEIVER USER GUIDE FCC CUSTOMER INFORMATION CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the users authority to operate the equipment. The user may find the following booklet, prepared by the Federal communications Commission, helpful: How to Identify and Resolve Radio and TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington, DC. To meet FCC requirements, only peripherals (computer input/output devices, terminals, printers, etc.) certified to comply with Class B limits may be attached to this device. Operation with non-certified peripherals is likely to result in interference to radio and TV reception. To meet FCC requirements, shielded cables are required to connect the device to a personal computer, peripheral, or other Class B certified device. This equipment complies with Part 68 of the FCC Rules and the requirements adopted by ACTA. On the back of this equipment is a label that contains a product identifier in the format US:AAAEQ##TXXXX. If requested, this information must be provided to your telephone company. This equipment uses the following USOC Jack: RJ11C. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN (Ringer Equivalence Number) is used to determine the number of devices that may connect to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact your local telephone company. The REN for this product is part of the product identifier that has the format US: AAAEQ##TXXXX. The digits represented by ## are the REN without the decimal point (e.g., 03 is a REN of 0.3). If this DIRECTV Receiver causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isnt practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance in order for you to make necessary modifications to 135 CHAPTER 9 - WARRANTY AND OTHER INFORMATION FCC CUSTOMER INFORMATION maintain uninterrupted service. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If trouble is experienced with this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below. If the equipment is causing harm to the network, the telephone company may request that you disconnect the equipment until the problem is resolved. DIRECTV 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this DIRECTV Satellite Receiver does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your alarm company, telephone company or a qualified installer. DO NOT DISASSEMBLE THIS EQUIPMENT. It does not contain any user-serviceable components. We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. FCC RF Radiation Exposure Statement MPE/SAR/RF Exposure Information. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment was verified for RF exposure and found to comply with Council Recommendation 1999/519/EC and FCC OET-65 RF exposure requirements. WARNING: While this equipment is in operation, a separation distance of at least 20 centimeters (equal to 8 inches) must be maintained between the antenna inside the equipment and the bodies of all persons exposed to the antenna in order to meet the FCC RF exposure guidelines. Making changes to the antenna or the equipment is not permitted. Doing so may result in the equipment exceeding the FCC RF exposure guidelines. This equipment must not be co-located or operated in conjunction with any other antenna or radio transmitter. 136 DIRECTV HD DVR RECEIVER USER GUIDE TERMS AND CONDITIONS FOR USE OF SOFTWARE (TERMS) THE DIRECTV RECEIVER INCORPORATES SOFTWARE WHICH IS OWNED BY DIRECTV OR ITS THIRD PARTY LICENSORS (the Software). BEFORE USING THE RECEIVER PLEASE READ THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT USE THE RECEIVER AND SHOULD IMMEDIATELY RETURN THE RECEIVER TO DIRECTV OR YOUR SUPPLIER. THESE TERMS ALSO APPLY TO ANY MODIFICATIONS, UPDATES OR SUPPLEMENTS TO THE SOFTWARE PROVIDED TO YOU. A. License Grant and Conditions DIRECTV grants you a non-exclusive, non-transferable, limited license to use the Software solely in executable code form and solely as integrated with, incorporated into, and in conjunction with the Receiver. You must ensure that the copyright, trademark and other protective notices contained in the Software are maintained and not altered or removed. The Software is protected by copyright and other laws and international copyright and other treaties. All title and intellectual property rights in and to the Software and all modifications, updates, enhancements and derivative works of the Software are owned exclusively by DIRECTV or its licensors and you agree to execute any document reasonably requested by DIRECTV to evidence such ownership rights. Certain third party software used in connection with the Receiver may be made directly available to you by the providers thereof. The source code to certain software subject to the GNU GPL and other open source licenses that is used in connection with the Receiver is made available to you by DIRECTV following the written request to DIRECTV. Use of such Software is also subject to the terms of any applicable agreement between you and each such provider. DIRECTV reserves the right to modify, supplement, update and otherwise alter the Software via software download or other modification procedures, and these terms will apply to such Software as modified, supplemented, updated, and otherwise altered. B. License Restrictions You may not copy, modify or transfer the Software, or any copy thereof, in whole or in part. You may not reverse engineer, disassemble, decompile or translate the Software, or otherwise attempt to derive the source code of the Software, except to the extent allowed under any applicable law. Any attempt to transfer any of the rights, duties or obligations of this license agreement is void. You may not rent, lease, load, resell for profit or distribute the Software, or any part thereof. You may not export, transfer or re-export the Software in violation of any applicable law. The Software may include some components that are covered by free software licenses, open source licenses and other similar license use rights, which require such components to be used, modified and/or distributed only under the terms of such licenses. Any such components are subject only to the terms of such licenses, and not these Terms. 137 CHAPTER 9 - WARRANTY AND OTHER INFORMATION TERMS AND CONDITIONS FOR USE OF SOFTWARE (TERMS) C. Ownership of Software and Reservation of Rights The Software is licensed, not sold, to you for use only under the terms of this license agreement, DIRECTV is NOT transferring title or any ownership rights in the Software to you and DIRECTV and its suppliers reserve all rights not expressly granted to you. Except as stated above, this license agreement does not grant to you any intellectual property rights in the Software. D. Termination These Terms are effective until terminated. You may terminate these Terms by returning the Receiver to DIRECTV or your supplier. These Terms will terminate automatically without notice if you fail to comply with these Terms or any other agreement between you and DIRECTV. Upon termination you must return the Receiver to DIRECTV or your supplier. E. Disclaimer THE SOFTWARE IS (TO THE EXTENT PERMITTED BY LAW) SUPPLIED AS IS. NEITHER DIRECTV NOR ANY OF ITS LICENSORS EXPRESSLY MAKES OR PASSES ON TO YOU ANY WARRANTY OR REPRESENTATION ON BEHALF OF DIRECTV OR ITS LICENSORS WITH RESPECT TO THE SOFTWARE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING

(BUT NOT LIMITED TO) ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS. IN NO EVENT WILL DIRECTV OR ITS LICENSORS BE LIABLE TO YOU WITH RESPECT TO THE SOFTWARE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, PUNITIVE OR INCIDENTAL DAMAGE (INCLUDING LOSS OF PROFITS, LOST SAVINGS, LOSS OF DATA OR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS, TECHNOLOGY OR SERVICES) ARISING OUT OF THE USE OR THE INABILITY TO USE THE SOFTWARE, EVEN IF DIRECTV OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY A THIRD PARTY. Some states or jurisdictions do not allow the exclusion or limitation of incidental, consequential or special damages, so the above limitations may not apply to you. F. Third Party Beneficiaries DIRECTVS LICENSORS AND SUPPLIERS SHALL BE THIRD PARTY BENEFICIARIES OF THESE LICENSE TERMS, AS APPLICABLE. YOUR USE OF THE RECEIVER CONSTITUTES YOUR ACKNOWLEDGEMENT THAT YOU HAVE READ THESE TERMS AND AGREE TO BE BOUND HEREBY. 138 DIRECTV HD DVR RECEIVER USER GUIDE TERMS AND CONDITIONS FOR USE OF SOFTWARE (TERMS) G. Additional Information Certain additional terms and information for the Software and certain third party software (including the text of licenses applicable to any free, open source and other similar software that may be included in the Software) may be found in the DIRECTV website located at www.directv.com, and the GNU website located at www.gnu.org. H. GNU GPL and Open Source Software Certain components of the Software may be subject to the GNU General Public Licence, Version 2, June 1991 (GPL), free software licenses and other open source software licenses. The foregoing components of the Software are not and may not be subject to the License Restrictions in Section B above. In compliance with the GPL, DIRECTV, its suppliers, or its third party licensors, upon written request, will make the source code of the software, libraries and associated utilities it uses, together with its modifications (if any), available to the public in source code form. You are free to use, modify and distribute the software and any modifications as long as you comply with the terms of the GPL referred to above and other open source software licenses. The license terms applicable to the GPL may be found in the DIRECTV website located at www.directv.com, and the GNU website located at www.gnu.org, specifically at (http://www.gnu.org/licenses/old-licenses/gpl-2.0.html). To request a copy of the applicable source code please write to DIRECTV at:

Attention: Vice President, STB Engineering DIRECTV 2230 E. Imperial Highway El Segundo, CA 90245 GNU GENERAL PUBLIC LICENSE Version 2, June 1991 Copyright 1989, 1991 Free Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. 139 CHAPTER 9 - WARRANTY AND OTHER INFORMATION TERMS AND CONDITIONS FOR USE OF SOFTWARE (TERMS) Preamble The licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General Public License is intended to guarantee your freedom to share and change free software--to make sure the software is free for all its users. This General Public License applies to most of the Free Software Foundations software and to any other program whose authors commit to using it. (Some other Free Software Foundation software is covered by the GNU Lesser General Public License instead.) You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for this service if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs; and that you know you can do these things. To protect your rights, we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights. These restrictions translate to certain responsibilities for you if you distribute copies of the software, or if you modify it. For example, if you distribute copies of such a program, whether gratis or for a fee, you must give the recipients all the rights that you have. You must make sure that they, too, receive or can get the source code. And you must show them these terms so they know their rights. We protect your rights with two steps: (1) copyright the software, and (2) offer you this license which gives you legal permission to copy, distribute and/or modify the software. Also, for each authors protection and ours, we want to make certain that everyone understands that there is no warranty for this free software. If the software is modified by someone else and passed on, we want its recipients to know that what they have is not the original, so that any problems introduced by others will not reflect on the original authors reputations. Finally, any free program is threatened constantly by software patents. We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses, in effect making the program proprietary. To prevent this, we have made it clear that any patent must be licensed for everyones free use or not licensed at all. The precise terms and conditions for copying, distribution and modification follow. 140 DIRECTV HD DVR RECEIVER USER GUIDE TERMS AND CONDITIONS FOR USE OF SOFTWARE (TERMS) GNU GENERAL PUBLIC LICENSE TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION 0. This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License. The Program, below, refers to any such program or work, and a work based on the Program means either the Program or any derivative work under copyright law: that is to say, a work containing the Program or a portion of it, either verbatim or with modifications and/or translated into another language.

(Hereinafter, translation is included without limitation in the term modification.) Each licensee is addressed as you. Activities other than copying, distribution and modification are not covered by this License; they are outside its scope. The act of running the Program is not restricted, and the output from the Program is covered only if its contents constitute a work based on the Program (independent of having been made by running the Program). Whether that is true depends on what the Program does. 1. You may copy and distribute verbatim copies of the Programs source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to the absence of any warranty; and give any other recipients of the Program a copy of this License along with the Program. You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee. 2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions:

a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change. b) You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program or any part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License. c) If the modified program normally reads commands interactively when run, you must cause it, when started running for such interactive use in the most ordinary way, to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty (or else, saying that you provide a warranty) and that users may redistribute the program under these conditions, and telling the user how to view a copy of this License. (Exception: if the Program itself is interactive but does not normally print such an announcement, your work based on the Program is not required to print an announcement.) 141 CHAPTER 9 - WARRANTY AND OTHER INFORMATION TERMS AND CONDITIONS FOR USE OF SOFTWARE (TERMS) These requirements apply to the modified work as a whole. If identifiable sections of that work are not derived from the Program, and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to those sections when you distribute them as separate works. But when you distribute the same sections as part of a whole which is a work based on the Program, the distribution of the whole must be on the terms of this License, whose permissions for other licensees extend to the entire whole, and thus to each and every part regardless of who wrote it. Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by you; rather, the intent is to exercise the right to control the distribution of derivative or collective works based on the Program. In addition, mere aggregation of another work not based on the Program with the Program (or with a work based on the Program) on a volume of a storage or distribution medium does not bring the other work under the scope of this License. 3. You may copy and distribute the Program (or a work based on it, under Section 2) in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following:

a) Accompany it with the complete corresponding machine-readable source code, which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or, b) Accompany it with a written offer, valid for at least three years, to give any third party, for a charge no more than your cost of physically performing source distribution, a complete machine-readable copy of the corresponding source code, to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or, c) Accompany it with the information you received as to the offer to distribute corresponding source code. (This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer, in accord with Subsection b above.) The source code for a work means the preferred form of the work for making modifications to it. For an executable work, complete source code means all the source code for all modules it contains, plus any associated interface definition files, plus the scripts used to control compilation and installation of the executable. However, as a special exception, the source code distributed need not include anything that is normally distributed (in either source or binary form) with the major components (compiler, kernel, and so on) of the operating system on which the executable runs, unless that component itself accompanies the executable. If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source along with the object code. 142 DIRECTV HD DVR RECEIVER USER GUIDE TERMS AND CONDITIONS FOR USE OF SOFTWARE (TERMS) 4. You may not copy, modify, sublicense, or distribute the Program except as expressly provided under this License. Any attempt otherwise to copy, modify, sublicense or distribute the Program is void, and will automatically terminate your rights under this License. However, parties who have received copies, or rights, from you under this License will not have their licenses terminated so long as such parties remain in full compliance. 5. You are not required to accept this License, since you have not signed it. However, nothing else grants you permission to modify or distribute the Program or its derivative works. These actions are prohibited by law if you do not accept this License. Therefore, by modifying or distributing the Program (or any work based on the Program), you indicate your acceptance of this License to do so, and all its terms and conditions for copying, distributing or modifying the Program or works based on it. 6. Each time you redistribute the Program (or any work based on the Program), the recipient automatically receives a license from the original licensor to copy, distribute or modify the Program subject to these terms and conditions. You may not impose any further restrictions on the recipients exercise of the rights granted herein. You are not responsible for enforcing compliance by third parties to this License. 7. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited to patent issues), conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not distribute the Program at all. For example, if a patent license would not permit royalty-free redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program. If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances. It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims; this section has the sole purpose of protecting the integrity of the free software distribution system, which is implemented by public license practices. Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system; it is up to the author/donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice. 143 CHAPTER 9 - WARRANTY AND OTHER INFORMATION TERMS AND CONDITIONS FOR USE OF SOFTWARE (TERMS) This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License. 8. If the distribution and/or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces, the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries, so that distribution is permitted only in or among countries not thus excluded. In such case, this License incorporates the limitation as if written in the body of this License. 9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number. If the Program specifies a version number of this License which applies to it and any later version, you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation. If the Program does not specify a version number of this License, you may choose any version ever published by the Free Software Foundation. 10. If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different, write to the author to ask for permission. For software which is copyrighted by the Free Software Foundation, write to the Free Software Foundation; we sometimes make exceptions for this. Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally. NO WARRANTY 11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. 12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), 144 DIRECTV HD DVR RECEIVER USER GUIDE TERMS AND CONDITIONS FOR USE OF SOFTWARE (TERMS) EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. END OF TERMS AND CONDITIONS How to Apply These Terms to Your New Programs If you develop a new program, and you want it to be of the greatest possible use to the public, the best way to achieve this is to make it free software which everyone can redistribute and change under these terms. To do so, attach the following notices to the program. It is safest to attach them to the start of each source file to most effectively convey the exclusion of warranty; and each file should have at least the copyright line and a pointer to where the full notice is found.

<one line to give the programs name and a brief idea of what it does.>

Copyright (C) <year> <name of author>

This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version. This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details. You should have received a copy of the GNU General Public License along with this program; if not, write to the Free Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA. Also add information on how to contact you by electronic and paper mail. If the program is interactive, make it output a short notice like this when it starts in an interactive mode:

Gnomovision version 69, Copyright (C) year name of author Gnomovision comes with ABSOLUTELY NO WARRANTY; for details type `show w. This is free software, and you are welcome to redistribute it under certain conditions; type `show c for details. The hypothetical commands `show w and `show c should show the appropriate parts of the General Public License. Of course, the commands you use may be called something other than `show w and `show c; they could even be mouse-clicks or menu items--whatever suits your program. You should also get your employer (if you work as a programmer) or your school, if any, to sign a copyright disclaimer for the program, if necessary. Here is a sample; alter the names:

145 CHAPTER 9 - WARRANTY AND OTHER INFORMATION TERMS AND CONDITIONS FOR USE OF SOFTWARE (TERMS) Yoyodyne, Inc., hereby disclaims all copyright interest in the program `Gnomovision (which makes passes at compilers) written by James Hacker.

<signature of Ty Coon>, 1 April 1989 Ty Coon, President of Vice This General Public License does not permit incorporating your program into proprietary programs. If your program is a subroutine library, you may consider it more useful to permit linking proprietary applications with the library. If this is what you want to do, use the GNU Lesser General Public License instead of this License. 146 DIRECTV HD DVR RECEIVER USER GUIDE APPENDICES Appendix 1: Setup and Activation ..............................................148 Guided Setup ............................................................................. 148 Activate Your DIRECTV Service ................................................ 148 Appendix 2: Connections to TV & Equipment ............................149 Your Phone Connection ............................................................. 149 Your Internet Connection ........................................................... 149 Connections For Auxiliary Equipment ...................................... 150 HD TV Connections .................................................................... 153 SD TV Connections .................................................................... 155 Audio Connections ..................................................................... 157 Connections to Other Equipment .............................................. 158 Appendix 3: Receiver Front and Back Panels ............................159 Appendix 4: Get Connected .......................................................163 Accounts Without Whole-Home Service ................................... 164 Appendix 5: About High-Definition .............................................169 Screen Format & Resolution .................................................... 169 Supported Resolutions .............................................................. 171 Wide-Screen vs. Standard Formats .......................................... 172 147 APPENDICES APPENDIX 1: SETUP AND ACTIVATION GUIDED SETUP If your Receiver was not professionally installed, or you have had to reset your Receiver for any reason, you will need to follow the guided setup screens before starting DIRECTV service. 1. For the Universal Remote, make sure the MODE switch at the top of the Remote is set to DIRECTV, which is the far-left position. 2. Press ON. The DIRECTV Receiver will turn on. (Make sure your TV is also turned on!) 3. The first screen will allow you to select a language. Using the arrow keys on the remote control, move to the language you prefer and press SELECT. 4. Follow the onscreen instructions. After these setup procedures are complete, youll see a message onscreen that says, Acquiring Satellite Info, as the Receiver gathers information from the satellite for the onscreen Program Guide. Next, youll be given the opportunity to program your remote to control other equipment such as your TV and/or DVD player. Just follow the screen instructions and youll be ready to watch in no time!

ACTIVATE YOUR DIRECTV SERVICE Once all the setup processes are complete, all thats left to do is activate your DIRECTV service. Be sure to:

1. Have on hand your service address, social security number and a valid major credit card. 2. Note your Receiver ID and access card numbers. The Receiver ID is on a sticker behind the access card door on the front of the Receiver, while the card number is on the access card itself. Use the Product Information page to note this information. 3. When youre ready, call 1.800.531.5000 to choose the programming package thats right for you and subscribe to DIRECTV service. 148 DIRECTV HD DVR RECEIVER USER GUIDE YOUR PHONE CONNECTION APPENDIX 2: CONNECTIONS TO TV & EQUIPMENT Connecting your Receiver to a land-based telephone line saves you money. It allows you to purchase Pay Per View movies and special events without calling DIRECTV to order. It is required for sports package subscriptions and is also used to enhance features on interactive channels. The Receiver uses a toll-free number once a month for a few minutes duration and is designed not to interfere with your regular phone service. You will need an RJ11-type modulator jack (the most common type of phone jack). If you disconnect the phone line, the Receiver will be unable to transact PPV purchases, and some interactive channel features will be limited. If your Receiver is connected to the Internet, either directly or via a DIRECTV Home Network connection, you do not need to be connected to a phone line. See Your Internet Connection below. WARNING: Do not connect your Receiver to a digital PBX phone system doing so may permanently damage your equipment and void your warranty. YOUR INTERNET CONNECTION Connecting your DIRECTV Receiver to the Internet and your home network gives you access to the full range of DIRECTV features and content like:

Thousands of free and premium On Demand titles, some almost a month before they are available on Netflix and other streaming services. TV Apps, including ScoreGuide, Weather, Social TV, and Whats Hot. Pandora, Music & Photos, YouTube and more. The instructions for connecting to a network vary depending on whether you have Whole-Home DVR Service or not. Please see Appendix 4 for more information. NOTE: For the most current options, benefits and instructions for connecting your Receiver to the Internet, go to directv.com/getconnected. 149 APPENDICES APPENDIX 2: CONNECTIONS TO TV & EQUIPMENT CONNECTIONS FOR AUXILIARY EQUIPMENT If you upgrade your TV, or DIRECTV Receiver, or add new equipment such as a surround sound system, DVD player or burner, you have various options for connecting your equipment. All of the video and audio outputs on your Receiver offer good quality. Pick a video and audio output from the following lists based on the connectors your Receiver and TV support; they are listed in order, with the highest quality options at the top of each list. Not all connectors are available on all Receivers and TV models. NOTE:

Not all cables come with your Receiver; you may need to purchase additional cables depending on your setup. HDMI cables are available from DIRECTV at a nominal charge. Contact DIRECTV customer service for more information. Never connect an IN to an IN or an OUT to an OUT. All A/V jacks and inputs are color-coded. Always match the color of the plug to the same color of the jack. To obtain the best picture quality, make sure the Receiver is connected directly to the TV. Due to restrictions imposed by copyright holders, certain programming may include content protection measures that may restrict viewing or recording with certain consumer electronics equipment attached to the Receiver. Please contact the manufacturer of such equipment for additional information. WARNING: Use only the power supply (power cord) that came with your DIRECTV Receiver. Failure to use the authorized power supply (power cord) may cause electric shock, fire, bodily injury and/or property damage. If the power supply (power cord) becomes damaged or needs to be replaced, please contact DIRECTV Customer Service to obtain an authorized replacement. WARNING: Do not connect your Receiver (or any other equipment, such as a TV or VCR) to the AC power supply until you have properly connected all the other cables. 150 DIRECTV HD DVR RECEIVER USER GUIDE The table below shows the benefits and disadvantages of each type of available video connector:

APPENDIX 2: CONNECTIONS TO TV & EQUIPMENT HDMI Component S-Video High Def (HD) HD 1080p 3D Built-in Audio Standard Def 4 4 4 4 4 4 6 6 6 4 6 6 6 6 4 RCA 6 6 6 6 4 HD Video Connections HDMI [High-Definition Multimedia Interface] provides the best digital video and digital audio in one connector. HDMI is the only recommended cable, and is required for the highest quality 1080p signal and 3D TV. Component Video Output (YPbPr) provides high-quality HD video, but does not provide audio. You will need to connect audio separately using the digital audio or RCA audio connectors. Newer Receivers have an A/V Out connector that provides Component Video and RCA audio output in a single, custom cable. Component cables do not provide 1080p or 3D TV. SD Video Connections These cables are provided for convenience only, and do not present an HD picture. They are useful if you have to connect your DIRECTV HD DVR to an older CRT TV, a VCR, or other non-HD device. S-Video provides good video, but does not provide audio. You will need to connect audio separately using the digital audio or RCA audio connectors. (Not all Receivers have S-Video outputs.) RCA output (composite video) provides good video and usually comes bundled with three cables for one video and two audio channels. 151 APPENDICES APPENDIX 2: CONNECTIONS TO TV & EQUIPMENT Audio Connections HDMI [High-Definition Multimedia Interface] provides the best digital video and audio in one connector. Digital Audio Optical provides excellent quality digital audio and is often used on newer surround sound and DVD equipment. Digital Audio Coax provides high quality digital audio and is also found on newer surround sound and DVD equipment. RCA outputs provide good audio quality and are found on older auxiliary equipment. Because so many makes and models of TVs and auxiliary equipment are available, we cannot fully describe all of the possible connections with your Receiver. Refer to the manuals for that equipment to see the connection options specific to each make and model. The following images show examples of how your Receiver may be connected using the supported video and audio connections for the TV, the surround sound, and the DVD player/burner. Several models of DIRECTV Receivers are shown, giving you a variety of connection options to your TV and other equipment. 152 DIRECTV HD DVR RECEIVER USER GUIDE APPENDIX 2: CONNECTIONS TO TV & EQUIPMENT HD TV CONNECTIONS Example: TV with HDMI Connector - RECOMMENDED Here is an example using a TV that has an HDMI connector as the best video/audio input. Note: Only an HDMI connection provides a 1080p picture and 3D TV. HDMI Cable 153 APPENDICES APPENDIX 2: CONNECTIONS TO TV & EQUIPMENT HD TV CONNECTIONS Example: TV with Component Video Connectors Here is an example using a TV that has component video connectors as the best video input. Note: A Component Video connection will not provide a 1080p picture nor 3D TV. Component Video requires a separate audio connection. Component Video 154 DIRECTV HD DVR RECEIVER USER GUIDE APPENDIX 2: CONNECTIONS TO TV & EQUIPMENT SD TV CONNECTIONS

(This connection does not provide an HD picture.) Example: TV with RCA Connectors Here is an example of a TV that has an S-Video connector as the best video input (Not all Receivers have an S-Video connector.) S-Video requires a separate audio connection. S-Video Cable 155 APPENDICES APPENDIX 2: CONNECTIONS TO TV & EQUIPMENT SD TV CONNECTIONS

(This connection does not provide an HD picture.) Example: TV with RCA Connectors Here is an example of a TV that has RCA connectors as the best video input. RCA cables are often bundled as a three-way cable with one video and two audio connections. You can also purchase a single-connection RCA video cable, and a separate cable for audio. RCA Video and Audio 156 DIRECTV HD DVR RECEIVER USER GUIDE APPENDIX 2: CONNECTIONS TO TV & EQUIPMENT AUDIO CONNECTIONS Of all the video connections, only HDMI provides an audio signal with the video. The other connections all require a separate audio cable. Of these, your best quality signal will be from the Digital Audio Out/Optical connector, followed by the Digital Coax connector, followed by the RCA Audio Out connector. The connector you end up using may be determined by the equipment you are connecting to. (For example, your home theater system may support only the Digital Audio Out/Optical connector.) The red and white RCA audio out connectors are so common, it is possible you may have one of these cables already. However, these cables provide an analog signal, so you will be missing out on the benefits of digital quality sound. RCA Audio Digital Coax Digital Optical HDMI Cable 157 APPENDICES APPENDIX 2: CONNECTIONS TO TV & EQUIPMENT CONNECTIONS TO OTHER EQUIPMENT In addition to your TV, you may wish to connect other devices, such as a BluRay Player, DVD burner, or even a second TV to your DIRECTV Receiver. For the best-quality picture, it is recommended you do not use a pass-through connection from your TV or other equipment as an input to a DVD burner. Instead, use an available connection from your DIRECTV Receiver. For example, if you use the HDMI connection on your DIRECTV Receiver to connect to your TV, you can use the Component Video, Composite Video RCA, or S-Video Out to connect to your DVD burner or second TV. DVD Player 158 DIRECTV HD DVR RECEIVER USER GUIDE APPENDIX 3: RECEIVER FRONT AND BACK PANELS Front Panel Example The buttons on the front panel perform the same functions as like-named buttons on the Remote. You can use the front panel buttons at any time, but they are especially useful if you misplace your Remote or the batteries die. 1 2 3 4 5 6 7 8 9 10 Your equipment may not look exactly like the model illustrated. 159 APPENDICES APPENDIX 3: RECEIVER FRONT AND BACK PANELS 1. DOOR PANEL, USB PORT For future use. USB 2.0 Host (FRONT/REAR EACH 5V = 500mA) 2. POWER Turns your DIRECTV Receiver on or off. Your DIRECTV Receiver still records and receives messages when powered off. The power light flashes when you press a key on the remote to let you know it has received the command. 3. REMOTE SENSOR The infrared sensor picks up commands from the remote control. You cannot have any opaque object between the remote and this sensor or else the command will not get through. If you have an optional RF remote, this sensor is not used. With an optional RF remote, you can place your Receiver inside a cabinet or any non-metal enclosure and it will receive the remote control commands up to 200 feet away. 4. GUIDE Displays the onscreen Program Guide. 5. MENU Brings up the Main Menu to access features, settings and services. 6. RECORD This button lights orange when a recording is in progress. 7. SELECT Selects the item highlighted. 8. RES (RESOLUTION) The RES key switches the output resolution of the DIRECTV Receiver. Each time you press the key, it cycles to the next available resolution: 480i, 480p, 720p, 1080i and 1080p (supported on some models). Note: The RESOLUTION button on the front panel only changes the resolution. It does not change the screen format (crop, stretch, letterbox, pillarbox). The FORMAT button on the remote control cycles through all of the screen formats and resolutions. See Appendix 5 for details. 9. RESOLUTION INDICATORS Lights indicate the current resolution setting. 480i is the old analog TV setting. 480p is Enhanced Definition TV, which is less than HD. 720p is the first level of HDTV. 1080p is the highest level of HDTV provided by the Receiver. To get the best out of HD, you should be using 720p or higher resolution for your HDTV. 10. DOOR / PANEL, ACCESS CARD The access card slot, RESET button, and Receiver ID and model number are located behind the door panel. 160 DIRECTV HD DVR RECEIVER USER GUIDE APPENDIX 3: RECEIVER FRONT AND BACK PANELS Back Panel Examples 1 5 6 8 9 10 12 13 GENIE HD DVR (HR44) 7 11 1 2 3 5 6 7 8 9 10 11 12 13 DIRECTV HD DVR (HR2x Series) 4 Your equipment may not look exactly like the model illustrated. 161 APPENDICES APPENDIX 3: RECEIVER FRONT AND BACK PANELS 1. SATELLITE IN 1 Connect one line from your satellite dish here. A Single Wire Multi-Switch (SWM) connection, if applicable, is made to this satellite in port. 2. SATELLITE IN 2 Connect the second line from your satellite dish here. 3. S-VIDEO OUT A Standard-Definition video output. 4. RCA-Audio/Video Jacks Standard-Definition output. You can use the entire row of RCA connectors (yellow, white and red) to feed a VCR or DVD player/burner. 5. COMPONENT VIDEO OUT Use this block to connect up component video cables (green, blue, red); use the white and red RCA connectors below it for analog audio out. These connectors provide an HD picture, but do not support 1080p or 3D. 6. DIGITAL AUDIO OUT COAXIAL Use this digital audio connection for sound. 7. DIGITAL AUDIO OUT OPTICAL Use this digital audio connection for sound. 8. HDMI Use this combination digital video and audio connector for the best picture quality. This is the recommended connector for HD TV. 9. ETHERNET Please refer to Appendix 4 for information on networking options on your HD DVR before connecting anything to the Ethernet port. 10. USB For future use. USB 2.0 Host (FRONT/REAR EACH 5V = 500mA) 11. SATA Use this connector to add an external hard drive to your Receiver. 12. PHONE JACK Connect your phone line here to enable Pay Per View purchasing and Caller ID (if your phone service package includes it). 13. POWER Your Receiver must be plugged in at all times to function properly. 14. IR RECEIVE Connect an IR (infrared) extender or repeater here when your Receiver is in a cabinet or otherwise not visible to your remote control. 162 DIRECTV HD DVR RECEIVER USER GUIDE APPENDIX 4: GET CONNECTED Connecting your HD DVR to the Internet means getting access to thousands of titles and shows across the entire DIRECTV library. To connect your DIRECTV HD DVR to your home network, you will need:

A DIRECTV HD DVR model HR20, HR34, HR44 or later, or DIRECTV Plus DVR (model R22) A broadband Internet connection, with a connection speed of 750 kbps or higher (DSL or cable). A network router with an open Ethernet port, and/or wireless capability. Connection instructions vary based on the type of DIRECTV service you have. Please see the appropriate sections that follow. If you have Whole-Home service:

Professionally Installed DIRECTV CINEMA Connection Kit (CCK): Schedule a professional installation appointment at directv.com/getconnected. Wireless Self-Installed DIRECTV CCK: If you already connect to the Internet via WiFi, you can order the wireless CCK at directv.com or by calling 1.800.531.5000 and connect it yourself with the instructions provided with the equipment.*

If you do not have Whole-Home service:

Wired: The fastest, most reliable connection is a wired configuration. Requires running an Ethernet cable from a network router to your DIRECTV HD DVR. Wireless: This is the easiest method if you already connect to the Internet via WiFi. However, a wireless connection may be slower and less reliable than wired. You can order the DIRECTV Wireless CCK from directv.com, or at 1.800.531.5000. For information for accounts without Whole-Home service, please see the instructions on the pages that follow. NOTE: *If you have the DIRECTV Genie HR44 Receiver, the DIRECTV CINEMA Connection Kit is not required to connect to the Internet. Please see page 165 later in this Appendix for special instructions for connecting your Genie HR44 HD DVR Receiver to the Internet. For the most current information on connecting your Receiver to the Internet, visit directv.com/getconnected. 163 APPENDICES APPENDIX 4: GET CONNECTED ACCOUNTS WITHOUT WHOLE-HOME SERVICE Direct Connection For a Wired Connection Step 1 - Connect your DIRECTV HD DVR to your router:

Connect one end of your Ethernet cable to the Ethernet port on the back of your router. Connect the other end of the Ethernet cable to the Ethernet port on the back of your DIRECTV HD DVR. Step 2 - Verify that you are connected:

Press MENU on your DIRECTV Remote Select Settings & Help Select Settings Select Network Setup Choose Connect Now (or Test Connection if you have connected previously) Select Continue after successfully connecting to DIRECTV via the Internet (See Figure A). Select Done to complete the setup process (See Figure B). If your DIRECTV HD DVR does not immediately recognize the network connection, you will get the option to choose the connection method. Choose Wired. Follow the onscreen instructions. 164 Ethernet cable plugs into Receiver Ethernet Cable Router DVR Receiver Ethernet cable connects to an unused port on the router Figure A Figure B DIRECTV HD DVR RECEIVER USER GUIDE APPENDIX 4: GET CONNECTED For a Wireless Connection Create a wireless connection between your wireless router and your DIRECTV HD DVR. As with a wired Internet connection, youll have access to thousands of free and premium On Demand titles, TV Apps, Pandora and other features and content available only with an Internet connection. For HR44 HD DVR & Later Receiver Models The DIRECTV Genie HR44 HD DVR has a built-in wireless transceiver, which will pair with your existing wireless router to connect to your home broadband WiFi service. It eliminates the need for the external DIRECTV CINEMA Connection Kit (CCK). However, if you do have a CCK already configured from a previous DIRECTV Receiver, the Genie HR44 will automatically detect your network settings and connect to the Internet. In addition to the Network Requirements outlined earlier in this Appendix, you will need a wireless router set up and initialized for your home Internet service before you start the Internet connection sequence for your Genie HR44 HD DVR. Get connected with the following steps:

Step 1 - Be sure that your TV and DIRECTV Genie HR44 Receiver are on. Step 2 - Using the DIRECTV Genie Remote that came with your HR44 Receiver, or the Universal Remote, press MENU. Step 3 - Select Settings & Help, then Settings, then Network Setup. 165 APPENDICES APPENDIX 4: GET CONNECTED Step 4 - Select Connect Now, then Continue; the Setup:

Wireless Connection screen will display. Step 5 - If supported by your WiFi router, choose Push Button Setup (also known as WPS) and the connection will complete;

otherwise go to Step 5a below for Manual Setup. Step 5a - Manual Setup Option From the Setup: Wireless Connection screen, select Manual Setup. Your HR44 will detect wireless networks within range and list them on the screen. (This can take a few minutes.) Select the target network that displays in the list. Use the RIGHT ARROW button and select Continue. Use the RIGHT ARROW button and select Continue. The wireless connection between your wireless router and Input your wireless routers password. your DIRECTV HR44 HD DVR should now be active. Select Done to complete the manual setup process. NOTE: If you experience difficulty connecting to the Internet, or need more information, visit www.directv.com/getconnected. 166 DIRECTV HD DVR RECEIVER USER GUIDE For HR34 HD DVR & Earlier Receiver Models In addition to the Network Requirements previously outlined, you will need:

A wireless adapter that uses an Ethernet port to connect to a media device, preferably the Wireless DIRECTV CINEMA Connection Kit (CCK-W). A wireless router set up and initialized for your home Internet service before you start the Internet connection sequence for your HR34 HD DVR or earlier Receiver model. APPENDIX 4: GET CONNECTED Ethernet Cable Wireless Adapter DVR Receiver Step 1 - Connect your DIRECTV HR34 HD DVR (or earlier) to the wireless adapter:

Connect one end of the Ethernet cable to the back of the wireless adapter and connect the other end of the cable to the back of your HD DVR. If using the DIRECTV CCK-W, follow connection instructions in the device user manual (or go to directv.com/getconnected) to determine proper connection. Plug your wireless adapter in to an electrical outlet. Ethernet cable connects to the Ethernet port of the wireless adapter. Ethernet cable plugs into your HD DVR 167 APPENDICES APPENDIX 4: GET CONNECTED Step 2 - Ensure the wireless adapter is recognized by your home network:

Once your router detects the wireless adapter, it will prompt you to configure the two devices. Select Set Up Now. Highlight your wireless network and press SELECT to display a blue dot next to your network. Then select Continue. Follow the onscreen instructions to complete the set-up process of the wireless adapter. Step 3 - Verify that you are connected:

Press the MENU button on your DIRECTV Remote. Choose Connect Now (or Test Connection, if you have Select Settings & Help, then Settings, then Network Setup. connected previously). Select Continue after successfully connecting to DIRECTV via the Internet (See Figure A). Select Done to finish the setup process (See Figure B). If your DIRECTV HD DVR does not immediately recognize the network connection, you will have the option to choose the connection method. Choose Wireless (See Figure C) and follow the onscreen instructions. 168 Figure A Figure C Figure B DIRECTV HD DVR RECEIVER USER GUIDE APPENDIX 5: ABOUT HIGH-DEFINITION SCREEN FORMAT & RESOLUTION In addition to resolution and interlacing, a television picture is also defined by its aspect ratioaspect ratio equals the ratio of the screens width to its height. Analog TV (i.e., non-digital, conventional TV):

Aspect ratio = 4 units wide by 3 units high (4:3). SDTV & EDTV = 4:3 or 16:9. HDTV = 16:9 (nearly twice as wide as it is tall.) HDTVs aspect ratio is approximately the shape of theatrical movie screens, which makes HD an ideal format for viewing movies on TV. To optimize the display of programs on your television:

Press INFO, then ARROW Right to Audio/Video and select Change Resolution & Format. Press SELECT until you see the settings you want. OR, using the RES (Resolution) key on the front panel of the DIRECTV HD DVR (HR25, HR34, HR44 and above) to change the resolution, but not the screen format, press RES and cycle through the options until you see the indicator light illuminate on the front of the Receiver for the resolution you want. NOTE: In Native mode, the Receiver automatically adjusts the resolution to match individual TV programs as they are tuned. To confirm your Receivers Native setting, press MENU, select Settings & Help, then select Settings, then Display, then Video. Press SELECT on the Native field to toggle this setting On or Off. 169 APPENDICES APPENDIX 5: ABOUT HIGH-DEFINITION FORMAT Key on the Universal Remote Alternately, if you are using a DIRECTV Universal Remote (RC6x series), you can use the FORMAT key on your remote to cycle the resolutions settings supported by your TV, as well as the screen formats in conjunction with each individual resolution. Available screen formats such as crop, stretch or letter/pillar box, are based on the TV Ratio setting. With each press, an onscreen message will indicate the current resolution/format setting is. If Native is turned on, the FORMAT key cycles through the following formats for the current programs native resolution:

Stretch Letter Crop The FORMAT key allows you to easily cycle all resolution and format settings with a single key until the picture displays the way you like it. NOTE: If pressing this key causes a loss of video and audio, continue pressing it until the picture returns. (Wait a second between presses to allow the Receiver to change the resolution.) This can happen if your settings include a resolution that your TV doesnt support. To correct this: Press MENU, select Settings & Help, Settings, HDTV and then TV Resolutions. Mark or unmark the TV Resolutions to display the resolutions supported by your television. 170 DIRECTV HD DVR RECEIVER USER GUIDE SUPPORTED RESOLUTIONS The following table shows the resolutions that can be output from each type of connection:

APPENDIX 5: ABOUT HIGH-DEFINITION Output Connection Available Resolutions HDMI 1080i, 1080p, 720p, 480p Component Video (YPbPr) 1080i, 720p, 480i, 480p S-Video Video (RCA Type/Yellow) 480i 480i NOTE: 720p, 1080i and 1080p are HD formats: 480i and 480p are not. S-Video and RCA outputs display all resolutions as 480i. 171 APPENDICES APPENDIX 5: ABOUT HIGH-DEFINITION WIDE-SCREEN VS. STANDARD FORMATS 4:3 TVs Showing 16:9 Programing A standard 4:3 TV is too narrow to a wide screen program. To correct this, choose:

Letterbox: This format, shrinks the 16.9 image until the entire width of the program fits on your TV. Since the aspect ratio of the program is maintained, the image is no longer tall enough to fill your screen, so gray or black bars are seen at the top and bottom of the screen. To change the bar color, press MENU, select Settings & Help, Settings, and then Video. Arrow right and down to the Bar Color field, then scroll through the color options to select your desired bar color. See your TVs owners manual for information on the best color for your set. Stretch: In the Stretch setting, instead of adding bars to the top and bottom, the 16:9 program image is stretched vertically until its tall enough to fill the screen. Your entire screen will be full, but the program images are stretched to compensate. Crop: This format crops (cuts off) the left and right portions of the 16:9 frame so it fits the 4:3 screen. If your display is a 4:3 format TV or monitor, your format options include these:

For 16:9 program signals:

172 Letterbox Stretch Crop DIRECTV HD DVR RECEIVER USER GUIDE APPENDIX 5: ABOUT HIGH-DEFINITION 16:9 TVs Showing 4:3 Programs For a wide screen 16:9 TV showing a standard 4:3 TV program, the program is too tall to fit the screen. Your choices here include:

Pillar Box: Here the 4:3 image is shrunk until the entire height of the program fits on your TV. Since the aspect ratio is maintained, the image is no longer wide enough to fill the screen, so gray or black bars are seen at the left and right edges. To change the bar color, press MENU, select Settings & Help, Settings, and then Video. Select the desired bar color option. See your TVs owners manual for information on the best color for your set. Stretch: In this setting, instead of adding bars to the sides, the 4:3 program image is stretched horizontally until its wide enough to fill the screen. Your entire screen will be full, but the images are a little stretched to compensate. Crop: This format crops (cuts off) the top and bottom of a 4:3 frame, keeping the 4:3 ratio intact. If your display is a 16:9 format TV or monitor, your format options include these:

For 4:3 program signals:

Pillar Box Stretch Crop 173 APPENDICES INDEX A Access Card - 7, 8, 84, 92, 110, 112, 148, 160 Adult Channels - 83, 96 Advance - 14, 78, 183, 184 Advanced Whole-Home HD DVR - 130 Album - 65 Apps - 4, 31, 45, 61, 62, 63, 64, 72, 73, 80, 81, 82, 103, 149, 165 Artist - 65 Aspect Ratio - 86, 169, 172, 173 Audio Connections - 103, 157 Audio Options - 84, 88 Audio Sync - 118 Autorecord - 44, 57, 178 Auxiliary Equipment - 15, 150, 152 B Back Panel - 161, 162 Batteries - 7, 16, 115, 116, 117, 159 C Cables - 7, 74, 103, 107, 112, 113, 114, 118, 119, 123, 127, 131, 135, 150, 151, 156, 157, 162, 163, 164 Caller ID - 31, 64, 67, 103, 123, 162 Call Log - 67 Cast & Crew - 20 Channel Banner - 26, 27, 28, 29, 85 Clients - 3, 12, 74, 76, 78, 79, 104, 106 Clock - 87, 106 Closed Captioning - 26, 87 Component Video Out - 162 Component Video Output - 151 Connections - 48, 112, 113, 114, 122, 149, 150, 152 - 158, 163 Customer Care - 131, 136 D 3D - 22, 151, 153, 154, 162 3D Channels - 22 Date & Time - 24, 62 Defaults - 59, 60, 92, 106 Deleting - 51, 57 Digital Audio - 107, 152, 157, 162 DIRECTV Active Channel - 31, 64, 103, 183 DIRECTV CINEMA - 126, 163, 179 DIRECTV Customer Care - 136 DIRECTV DoublePlay - 70, 74 DIRECTV Everywhere - 62 DIRECTV Mode - 115, 117 DIRECTV Protection Plan - 103, 133 DIRECTV Ready TVs - 79, 102, 106 DIRECTV SUNDAY TICKET - 82 DIRECTV Mobile Apps - 80, 81, 82 DIRECTV Voice Search - 45, 82 DIRECTV Whole-Home DVR Service -

74, 75, 77, 91 174 Disk Space Bar - 55 Display - 21, 84, 106 Dolby Digital - 88, 103 Download - 22, 35, 38, 57, 118, 137 DVD burner - 158 DVR control buttons - 14, 17, 52, 78 E Episodes - 36, 50, 53, 56, 60, 126, 178, 179 Erase - 38, 92 Error Message - 111, 124 Ethernet - 74, 162, 163, 164 Exit - 52, 68, 105, 183, 184 Extras - 30, 31, 62, 64, 65, 123 F FAQs - 99, 113, 114, 115, 116, 117, 118, 119, 120, 121, 122, 123, 124, 125, 126, 127 Far in Advance - 43 Favorite Channels - 21, 24, 26, 27, 31, 98, 106 FCC Customer Information - 134, 135, 136 Filtering the Guide - 23 Folders - 53, 55 Front Panel - 8, 114, 115, 116, 117, 119, 122, 159, 160, 169, 178 DIRECTV HD DVR RECEIVER USER GUIDE G GameSearch - 71 Genie Clients - 42, 102, 107 Genie HD DVR - 102, 106 Genie Minis - 42, 79, 102, 106 Genie Recommends - 41 Genie Remote Control - 10, 11, 16, 89, 117 Guide - 20, 22, 85, 120, 160, 183, 184 channel types - 20, 21, 22 customize - 21, 28 customizing - 24 filtering - 23 guided setup - 148 jump to a date & time - 24 H HDMI - 107, 127, 151, 152, 153, 157, 158, 162, 171 Help - 12, 21, 24, 30, 31, 75, 76, 84, 93, 94, 98, 99, 106, 116, 119, 120, 164, 165, 168, 170, 172, 173 History - 30, 57, 59, 124 Home Page - 36 I Icons - 57, 178, 179 Info - 20, 26, 29, 35, 49, 50, 53, 69, 77, 84, 85, 93, 94, 103, 183, 184 Interactive Channels - 22 Internet Connection - 149 Internet radio - 68 In Theaters - 34, 38, 39 J Just Added - 34 K Keep - 37, 55 Keyword Search - 57 L Language - 28, 85, 88, 95, 106 Live Buffer - 18 Live TV - 18, 48, 50, 52, 70, 71, 84, 98, 105, 124, 183 Local Channels - 21 Lock - 92 M Mail - 26 Manual Recordings - 59 Mark & Delete - 54 Media Server - 65, 105 Media Share - 65 Menu - 12, 30, 183, 184 Messages - 26, 31, 64, 111 Mini Clients - 3, 12 INDEX Mini Guide - 25 Mobile Apps - 61, 80, 81, 82 Model Number - 130, 134 Mode Switch - 12, 89, 115, 117, 148, 183 Movies - 23, 24, 34, 35, 36, 37, 38, 39, 54, 62, 95, 149, 169 Movies Ratings - 95 Music & Photos - 64, 65 Mute - 119, 183 My Playlist - 53, 55, 56, 75, 123, 125, 126 N Network - 7, 65, 74, 82, 84, 104, 135, 136, 149, 163, 164, 165, 166, 168 New Movie Releases - 34 NFL SUNDAY TICKET - 72, 81 O On Demand - 24, 30, 35, 58, 103 Onscreen Messages - 111 Ordering Programs - 39 Other Ratings - 95 P Pandora - 64, 68 Parental Controls - 26, 31, 78, 92, 93, 94, 95, 96, 97, 178 adult channels - 96 channel blocks - 96 175 INDEX INDEX hours (viewing) - 97 passcode - 93, 94, 179 rating limits - 95 spending - 97 web videos - 96 Password - 92, 93, 166 Pay Per View - 34, 35, 36, 37, 38, 39, 40, 58, 59, 97, 126, 149, 162 Phone - 8, 35, 45, 62, 67, 74, 80, 81, 82, 84, 112, 123, 131, 136, 149 Phone Connection - 112, 149 Picture In Picture - 29, 102, 103 Playlist - 30, 37, 38, 39, 53, 54, 56, 57, 75, 76, 78, 91, 123, 125, 126, 183, 184 change order - 54 filter - 55 managing - 55 mark and delete - 54 open/close all - 55 options - 54 sharing options - 75, 76 sort - 54 Power - 3, 7, 12, 107, 110, 116, 117, 122, 134, 150, 160, 162, 183, 184 Power Outage - 121 Power Saving - 91 Power Surge - 121 Press and Hold Buttons - 183 Previous Channels - 27 Product Information - 8, 148 176 Program Guide - 13, 20, 21, 22, 23, 24, 25, 27, 34, 39, 48, 50, 60, 61, 85, 96, 118, 120, 125, 131, 148, 160, 183 Program Info - 26 Progress Bar - 17, 18, 118 Protection Plan - 10, 101, 103, 107, 110 Purchases - 57, 59 Q Queue - 36, 37, 39, 57, 58, 179 QuickTune - 71 R RC71 Remote - 10, 14 RCA Connectors - 155, 156, 162 Rear Panel - 6, 161, 162 Reauthorize Your Receiver - 109, 110 Recordings - 30, 36, 37, 39, 40, 48, 51, 53, 56, 57, 58, 59, 60, 61, 77, 78, 79, 82, 92, 96, 122, 124, 126 a series - 50 a single show - 48 changing a record option - 48, 50 defaults - 59 from a computer - 61 from a phone or tablet - 62 from Live TV - 50 from the guide - 50 history - 59 managing - 58, 59, 60 manually - 59 purchases - 59 remote - 62 stopping an in-progress - 49, 51 watching and deleting - 51, 52 Remote Control - 7, 10, 11, 12, 13, 14, 15, 16, 71, 78, 84, 89, 90, 115, 116, 120, 122, 148, 159, 160, 162, 179 advanced setups - 90 buttons - 10, 12, 14, 16, 17, 183 IR/RF setup - 89 modes - 12 problems - 115 program remote - 89 receiver mode - 90 Remote Recording - 61, 62 Repair - 131, 132 Reset - 87, 92, 110, 113, 117, 119, 121, 148 Resolution - 28, 84, 85, 86, 87, 114, 115, 119, 127, 160, 169, 170, 171 Resolution Indicator - 160 Restart - 92 RF Remote - 89 RVU - 105 S Satellite - 3, 7, 48, 90, 112, 113, 118, 120, 134, 136, 148, 162 Satellite Data Acquisition - 118 DIRECTV HD DVR RECEIVER USER GUIDE Satellite Signal Strength - 90 Scheduler - 178 ScoreGuide - 72, 184 Search & Browse - 30 Serial Number - 8 Series - 35, 40, 41, 43, 49, 50, 51, 53, 55, 56, 57, 58, 60, 62, 123 Series Manager - 57, 58, 60, 124 Settings - 10, 11, 31, 59, 84, 85, 88, 89, 90, 91, 92, 106, 164, 165 Setup - 84 Showroom - 31, 68 Smart Search - 30, 43 Social - 72 Software - 22, 84, 111, 131, 137, 138, 139, 140, 142, 143, 144, 145 Song - 65 Sort - 24, 54 Sort Programs by Category - 54 Sound Effects - 88, 106 Spending Limits - 97 Sports - 4, 22, 33, 40, 54, 68, 71, 81 Surround Sound - 3, 12, 88, 89, 118, 119, 150, 152 S-Video - 127, 151, 155, 158, 171 System Info - 84, 120 System Messages - 26, 31, 64, 111 System Software Updates - 111 System Test - 84, 110, 112 T Tablet - 4, 47, 61, 62, 80, 82 Temporarily Unlock - 94 Terms & Conditions for Use of Software

- 137, 138 - 146 Tickmark - 14 To Do List - 50, 57, 78, 122, 126 Troubleshooting - 84, 110, 111, 112 TV Apps - 31, 72, 103 NFL.COM Fantasy Football TV App -

72 ScoreGuide - 72 Social - 72 Weather - 72 Whats Hot - 72 TV Problems - 114, 117, 118, 119, 122 TV Ratings - 95 TV Shows - 34, 41, 42 U Universal Remote Control - 9, 10, 12, 115 Unlock - 94 Unsubscribed Channels - 21 V VCR - 89, 114, 162, 183 Video - 84, 85, 96, 110, 114, 118, 122, 162, 170, 171 INDEX Voice Search - 45, 82 W Warranty - 8, 130, 131, 132, 133 Watching and Deleting Your Recorded Shows - 51 Weather - 72 Web Videos - 83, 96 Whats Hot - 72 Whats On Now? - 34 Whole-Home DVR service - 74, 75, 76, 77 Wired Connection - 163, 164 Y You Might Like - 21 YouTube Search - 44 177 INDEX ICON REFERENCE Arrow Icons Other Icons 178 Indicate that a shows start or end time is earlier or later than is visible in the Guide program cell. LEFT and RIGHT arrows on the remote offer special functionality. Objects are scrollable above or below the visible window. UP and DOWN arrows on the Receiver front panel offer special functionality. Indicates a program is set to record. Indicates record has been set for all episodes of an ongoing program. Indicates showing that was set by the user conflicts with another showing. Indicates showing that was set by the user was canceled by the scheduler due to an unexpected conflict. Shows Autorecord has been set for matching programs in a Search. Indicates a recorded or live-stored video is fast forwarding at normal speed. Indicated a recorded or live-stored video is rewinding at normal speed. Indicates current video is paused. This key plays current video when paused; it displays the control bar when already playing. Indicates one or more new messages are in the Inbox. Shows that Parental Control limits are currently locked. Shows that limits are temporarily unlocked. Shows that there are no current limits imposed. Indicates a rating level or channel that is blocked via Parental Controls. All Day Ticket indicates that the program is rented for 24 hours starting when you first view the program. DIRECTV HD DVR RECEIVER USER GUIDE Other Icons Screen hints indicating a special function, activated by pressing the related button on the remote control. Indicates program shown in letterbox format. Denotes an error condition has occurred. Appears when at least one rating or channel is allowed. Appears when at least one rating or channel is blocked. Used to create/enter passcodes in Parental Controls. Indicates the scheduled PPV is set to purchase. Program is currently downloading. Indicates the program is/will be broadcast in High-Definition format. Indicates program is ready to watch. Indicates a Program is in the Queue. All episodes of an ongoing programs are in the Queue. Indicates a program is about to expire Indicates that the programs comes from DIRECTV CINEMA. Indicates a recorded program is not available for viewing. 179 ACTIVATION OF PROGRAMMING SUBJECT TO CREDIT APPROVAL. CREDIT CARD REQUIRED (except in MA and PA). Programming subject to change. DIRECTV services not available outside the U.S. DIRECTV programming is available separately and independently of DIRECTV System hardware. A valid programming subscription is required to operate DIRECTV System hardware. Activate your DIRECTV programming today at 1.800.531.5000. 2013 DIRECTV. DIRECTV and the Cyclone Design logo, DIRECTV Active, DIRECTV INTERACTIVE, DIRECTV PLUS, GENIE, HomePlug and the DIRECTV Plus DVR and DIRECTV HD DVR logos are trademarks of DIRECTV. All other trademarks and service marks are the property of their respective owners. This item incorporates copy protection technology that is protected by U.S. patents and other intellectual property rights of Rovi Corporation. Reverse engineering and disassembly are prohibited. Due to restrictions imposed by copyright holders, certain programming may include content protection measures that may restrict viewing in high-definition and/or recording with certain consumer electronics equipment attached to the Receiver. Please contact the manufacturer of such equipment for additional information. THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-

COMMERCIAL USE OF A CONSUMER TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD

(AVC VIDEO) AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM V1.5GENIEHR44HR34HR2X26NOV2013 180 DIRECTV HD DVR RECEIVER USER GUIDE*

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POWER IN: 12V DC 4.0A, 48W max Model No: HR54-700 FCC ID: PGRHR44 E222159 This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including interference that may cause undesired operation. Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories. 35ZB AUDIO/VIDEO APPARATUS 2 9 8

2 0 1 2 7 0 0

 

 

POWER IN: 12V DC 4.0A, 48W max Model No: HR44-700 FCC ID: PGRHR44 E222159 This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including interference that may cause undesired operation. AUDIO/VIDEO APPARATUS 35ZB Complies with Part 68, FCC rules US: OQMMM01BHR44 Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories. 2 9 8

2 0 8 4 2 0 1 Note: Not to scale The label system (label, ink and printing) shall be UL certified to UL 969. LABEL SPECIFICATION PACE PART No 298-2084201 DIMENSIONS 55mm (W) x 33mm (H) Model HR44-700 HR44-700 PRODUCT APPROVAL DOCUMENT No 6-2468B MATERIAL WHITE POLYPROPYLENE Model Part No D0522084200 LABEL ARTWORK FILE 298-2084201.pdf BLACK Approved by Signature Date ARTWORK REF 10-3024B PRINT Additional Notes Label must pass rub/durability tests for STA-CZEB001. Refer to file Additional notes for STA-CZEB001.pdf for details. Tech Pubs Approvals Nick Tonge Joe Ryan Project Team David Kenyon Sheet 1 of 1 Drafted By Marilyn Heron Date 2 Oct 2012 LABEL POSITION INSTRUCTION LABEL POSITION INSTRUCTION FOR DIRECTV HR44-700 (D0522084200) Position HR44 Approvals label 298-2084201 as squarely as possible in position shown. POWER IN: 12V DC 4.0A, 48W max Model No: HR44-700 FCC ID: PGRHR44 E222159 This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including interference that may cause undesired operation. AUDIO/VIDEO APPARATUS 35ZB Complies with Part 68, FCC rules US: OQMMM01BHR44 Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories. 2 9 8

2 0 8 4 2 0 1 000100020003 0001 0002 0003 RECEIVER ID:

G28CA0JV100001 G28CA0JV100001 SERIAL NO:

MODEL: HR44-700 MFR DATE:

MADE IN CHINA 11/01/11 Position top section of D052-HR44-700-Product-Label-RevA as squarely as possible in position shown.

 

 

Pace Americas 310 Providence Mine Road Nevada City, CA 95959 Tel: 530 274 5400 Fax: 530 273 6340 May 13, 2015 Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 Subject: Confidentiality Request for FCC ID: PGRHR44 Pursuant to FCC 47 CRF 0.457(d) and 0.459 and IC RSP-100, Section 10, the applicant requests that a part of the subject FCC/IC application be held confidential. Type of Confidentiality Requested Short Term Short Term Short Term Short Term Short Term Short Term Short Term Short Term Short Term Permanent Permanent*1 Permanent Permanent Permanent Permanent Permanent*

Exhibit Block Diagrams External Photos Internal Photos Operation Description/Theory of Operation Parts List & Placement/BOM Tune-Up Procedure Schematics Test Setup Photos Users Manual Pace Americas has spent substantial effort in developing this product and it is one of the first of its kind in industry. Having the subject information easily available to "competition" would negate the advantage they have achieved by developing this product. Not protecting the details of the design will result in financial hardship. Permanent Confidentiality:

The applicant requests the exhibits listed above as permanently confidential is permanently withheld from public review due to materials that contain trade secrets and proprietary information not customarily released to the public. Short-Term Confidentiality:

The applicant requests the exhibits selected above as short term confidential be withheld from public view for a period of 180 days from the date of the Grant of Equipment Authorization and prior to marketing. This is to avoid premature release of sensitive information prior to marketing or release of the product to the public. Applicant is also aware that they are responsible to notify ACB in the event information regarding the product or the product is made available to the public. ACB will then release the documents listed above for public disclosure pursuant to FCC Public Notice DA 04-1705. The applicant understands that until such time that Industry Canada distinguishes between Short Term and Permanent Confidentiality, either type of marked exhibit above will simply be marked Confidential when submitted to IC. Sincerely, Mark A. Rieger Sr. Regulatory Compliance Engineer Pace Americas 310 Providence Mine Road Nevada City, CA 95959 Mob: 530.575.6010 Tel: 530.274.5440 Fax: 530.273.6340 mark.rieger@pace.com

 

 

National Technical Systems Silicon Valley TCB 41039 Boyce Road Fremont, CA. 94538 RE: Pace Americas, Inc. FCC ID: PGRHR44 To whom it may concern:

The enclosed documents constitute a formal submittal and application for a Class II Permissive change / Reassessment for a WiFi device with IEEE 802.11abgn 2x2 client with 2.4GHz RF4CE 802.15.4 transmitter pursuant to the following rules:

Subpart C of Part 15 of FCC Rules (CFR 47), Intentional Radiators Subpart E of Part 15 of FCC Rules (CFR 47), UNII Devices The application is for a new model variant, the HR54-700. The HR54-700 is a variant on the HR44-700, already FCC approved. The 802.11 radio was moved from a separate daughter card to the motherboard. The radio components remained unchanged. In addition, the motherboard was modified to allow for different A/V interface ports. The RF4CE radio was completely unchanged. Based on these changes, only spurious emissions were evaluated. Compliance with FCC Part 15 Subpart B was handled separately. National Technical Systems Silicon Valley, as duly authorized agent prepared this submittal. A copy of the letter of our appointment as agent is included with the application. If there are any questions or if further information is needed, please contact National Technical Systems Silicon Valley for assistance. Sincerely, Mark Hill Staff Engineer Page 1 of 1

 

 

Pace Americas 310 Providence Mine Road Nevada City, CA 95959 Tel: 530 274 5400 Fax: 530 273 6340 Authority to Act as Agent National Technical Systems Silicon Valley TCB 41039 Boyce Road Fremont, CA. 94538 February 12, 2015 Gentlemen:

This is your letter of authorization to accept our appointment of National Technical Systems Silicon Valley. as our Agent for Pace Americas, 310 Providence Mine Road, Suite 200, Nevada City, CA. 95959, to sign applications before National Technical Systems Silicon Valley TCB and to make representations to you on our behalf. National Technical Systems Silicon Valley. is to receive and exchange data between our company and National Technical Systems Silicon Valley TCB. I certify that submitted documents properly describe the device or system for which equipment certification is sought. I also certify that each unit manufactured, imported or marketed, as defined in FCC and Industry Canadas regulations will have affixed to it a label identical to that submitted for approval with this application For instances where our authorized agent signs the application for certification on our behalf, I acknowledge that all responsibility for complying with the terms and conditions for Certification, as specified by National Technical Systems Silicon Valley TCB, still resides with Pace Americas I hereby certify on behalf of Pace Americas 310 Providence Mine Road, Suite 200, Nevada City, CA. 95959 ("Applicant") that neither Applicant nor any party to the application (officers, directors, and 5%

shareholders) is subject to a denial of Federal benefits that includes FCC benefits pursuant to section 5301 of the Anti-Drug Abuse Act of 1988. 21 U.S.C. 853a. This authorization is valid until further written notice from Pace Americas Sincerely, Mark A. Rieger Staff, Regulatory Certifications Engineer Pace Americas 310 Providence Mine Road Nevada City, CA 95959 Mob: 530.575.6010 Tel: 530.274.5440 Fax: 530.273.6340 mark.rieger@pace.com

 

 

Pace Americas 310 Providence Mine Road Nevada City, CA 95959 Tel: 530 274 5400 Fax: 530 273 6340 February 23, 2015 Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 Subject: Confidentiality Request for FCC ID: PGRHR44 Pursuant to FCC 47 CRF 0.457(d) and 0.459 and IC RSP-100, Section 10, the applicant requests that a part of the subject FCC/IC application be held confidential. Type of Confidentiality Requested Short Term Short Term Short Term Short Term Short Term Short Term Short Term Short Term Short Term Permanent Permanent*1 Permanent Permanent Permanent Permanent Permanent*

Exhibit Block Diagrams External Photos Internal Photos Operation Description/Theory of Operation Parts List & Placement/BOM Tune-Up Procedure Schematics Test Setup Photos Users Manual Pace Americas has spent substantial effort in developing this product and it is one of the first of its kind in industry. Having the subject information easily available to "competition" would negate the advantage they have achieved by developing this product. Not protecting the details of the design will result in financial hardship. Permanent Confidentiality:

The applicant requests the exhibits listed above as permanently confidential is permanently withheld from public review due to materials that contain trade secrets and proprietary information not customarily released to the public. Short-Term Confidentiality:

The applicant requests the exhibits selected above as short term confidential be withheld from public view for a period of 180 days from the date of the Grant of Equipment Authorization and prior to marketing. This is to avoid premature release of sensitive information prior to marketing or release of the product to the public. Applicant is also aware that they are responsible to notify ACB in the event information regarding the product or the product is made available to the public. ACB will then release the documents listed above for public disclosure pursuant to FCC Public Notice DA 04-1705. The applicant understands that until such time that Industry Canada distinguishes between Short Term and Permanent Confidentiality, either type of marked exhibit above will simply be marked Confidential when submitted to IC. Sincerely, Mark A. Rieger Sr. Regulatory Compliance Engineer Pace Americas 310 Providence Mine Road Nevada City, CA 95959 Mob: 530.575.6010 Tel: 530.274.5440 Fax: 530.273.6340 mark.rieger@pace.com

 

 

National Technical Systems Silicon Valley TCB 41039 Boyce Road Fremont, CA. 94538 RE: Permissive change for Pace Americas, FCC ID: PGRHR44 To whom it may concern:

The enclosed documents constitute a formal submittal and application for a Class II Permissive change / Reassessment for a WiFi device with IEEE 802.11abgn 2x2 client with 2.4GHz RF4CE 802.15.4 transmitter pursuant to the following rules:

Subpart E of Part 15 of FCC Rules (CFR 47), UNII Devices The purpose of the permissive change is to update to the New FCC 5GHz rules pursuant. The output power in the UNII1 and UNII3 bands have increased from the originally granted values. In addition, the product will use the channels in the 5600-5650MHz that were previously excluded. No other changes were made to the device. National Technical Systems Silicon Valley, as duly authorized agent prepared this submittal. A copy of the letter of our appointment as agent is included with the application. If there are any questions or if further information is needed, please contact National Technical Systems Silicon Valley for assistance. Sincerely, Mark Hill Staff Engineer Page 1 of 1

 

 

Pace Americas 310 Providence Mine Road Nevada City, CA 95959 Tel: 530 274 5400 Fax: 530 273 6340 Authority to Act as Agent November 18, 2013 National Technical Systems Silicon Valley TCB 41039 Boyce Road Fremont, CA. 94538 November 15, 2013 Gentlemen:

This is your letter of authorization to accept our appointment of National Technical Systems Silicon Valley. as our Agent for Pace Americas, Inc. 310 Providence Mine Road, Suite 200, Nevada City, CA. 95959, to sign applications before National Technical Systems Silicon Valley TCB and to make representations to you on our behalf. National Technical Systems Silicon Valley. is to receive and exchange data between our company and National Technical Systems Silicon Valley TCB. I hereby certify on behalf of Pace Americas, Inc. 310 Providence Mine Road, Suite 200, Nevada City, CA. 95959 ("Applicant") that neither Applicant nor any party to the application (officers, directors, and 5% shareholders) is subject to a denial of Federal benefits that includes FCC benefits pursuant to section 5301 of the Anti-Drug Abuse Act of 1988. 21 U.S.C. 853a. This authorization is valid until further written notice from Pace Americas Sincerely, Mark A. Rieger Staff, Regulatory Certifications Engineer Pace Americas 310 Providence Mine Road Nevada City, CA 95959 Mob: 530.575.6010 Tel: 530.274.5440 Fax: 530.273.6340 mark.rieger@pace.com

 

 

Pace Americas 310 Providence Mine Road Nevada City, CA 95959 Tel: 530 274 5400 Fax: 530 273 6340 Authority to Act as Agent November 2, 2012 American Certification Body, Inc. 6731 Whittier Avenue Suite C110 McLean, VA 22101 To Whom It May Concern:

NTS/ Elliott Laboratories are authorized to act on our behalf, until otherwise notified, for applications to American Certification Body, Inc. (ACB). We certify that we are not subject to denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 862. Further, no party, as defined in 47 CFR 1.2002 (b), to the application is subject to denial of federal benefits, that includes FCC benefits. This authorization is valid until further written notice from Pace Americas Sincerely, Mark A. Rieger Senior Hardware Approvals Engineer Pace Americas 310 Providence Mine Road Nevada City, CA 95959 Mob: 530.575.6010 Tel: 530.274.5440 Fax: 530.273.6340 mark.rieger@pace.com