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Register your product and get support at www.philips.com/welcome VOIP251 US Cordless Phone Warning
Use only rechargeable batteries. Charge the handset for 14 hours before use. Table of contents 1 Important 1.1 Terms and Conditions of Use 1.2 Power Requirements 1.3 Safety Information 1.4 Conformity 1.5 Recycling & disposal 1.6 Disposal instructions for batteries 1.7 Recycle your batteries 1.8 Packaging information 1.9 Warranty 1.10 Electric, Magnetic and Electromagnetic Fields (EMF) 4 3.5 Checking the signal strength 4 4 4 5 5 5 5 6 6 6 3.6 Checking the battery level 3.7 Installing software 3.8 Setting up for the first time 3.9 Checking Skype connection status 3.10 Auto power off 3.11 What is standby mode?
3.12 Switching your handset on/off 4 Contact List 4.1 Viewing the contact list 4.2 Making a call from the contact list 4.3 Changing the sorting method 2 Your VOIP251 Cordless Telephone 7 2.1 Whats in the box?
2.2 What else you need 2.3 The handset 2.4 The base station 2.5 Display icons 2.6 The menus 3 Getting Started 3.1 Requirements 3.2 Connecting your charger 3.3 Charging your handset 3.4 Positioning the base station Table of contents 7 7 8 9 10 10 12 12 12 12 12 5 Call 5.1 Making a call 5.2 Ending a call 5.3 Answering a call 5.4 Rejecting a call 5.5 Turning off the ringer 5.6 During a call 6 Call Log 6.1 Viewing the call records 6.2 Making a call 7 Conference Calls 12 13 13 13 14 15 15 15 16 16 16 16 17 17 17 17 18 18 18 20 20 20 21 1 7.1 Making a conference call 7.2 Adding more contacts to a call 7.3 Making and receiving additional calls 7.4 Ending a conference call 8 Intercom 8.1 Calling another handset 8.2 Transferring a call 9 Call Transfer 9.1 Enabling call transfer 9.2 Transfer to computer 9.3 Transfer to handset 21 21 21 21 22 22 22 23 23 23 24 11.3 Setting the key tone 11.4 Setting the backlight 11.5 Setting the screen contrast level 11.6 Naming your handset 11.7 Auto pick-up 11.8 Auto hang-up 12 Advanced Settings 12.1 Registering another handset 12.2 Restoring default settings 13 Emergency Management 14 Extra Features 10 Skype Tools 25 14.1 Keypad lock 10.1 Contact 10.2 Call Log 10.3 Presence 10.4 Voicemail 10.5 Sorting 10.6 Call forward 10.7 Service 25 25 25 25 26 26 26 15 Phone Settings 15.1 General options 15.2 Audio settings 15.3 Registration 15.4 Alerts 15.5 About 15.6 Handset locator 11 Setting Options 27 15.7 Checking for updates 27 27 27 27 27 28 29 29 29 30 31 31 32 32 33 34 34 35 36 36 36 11.1 Setting your handsets ring tone 11.2 Setting your handsets ring volume 27 27 15.8 Help 16 Text and Numbers 37 2 Table of contents 16.1 Entering text and numbers 17 Appendix 17.1 What is Skype?
17.2 Default (pre-programmed) settings 17.3 Phone specifications 18 Troubleshooting 19 The RBRC seal 20 Compliance information 20.1 Caution 20.2 Interference 20.3 RF Radiation Exposure 20.4 Noise 20.5 Privacy of Communications 20.6 USB Cable 20.7 Service Support 21 Index 37 38 38 38 38 40 41 41 41 41 42 42 42 42 42 43 Table of contents 3 Important 1 Take time to read this user manual before you use your phone. It contains important information and notes regarding the operation of your telephone. 1.1 Terms and Conditions of Use No emergency calls on Skype. Skype is not a replacement for your ordinary telephone and can't be used for emergency calls. See Skype's terms and conditions at www.skype.com/eula and www.skype.com/tos. The service will not work if there is a power cut or broadband failure. 1.2 Power Requirements The handset requires a power source of two rechargeable NiMH batteries, size AAA 1.2V 750mAh (HR10/44). Caution In case of power failure, communication can be lost. This product requires an electrical supply of 120 volts AC. In case of power failure, the communication can be lost. The Electrical network is classified as hazardous. The only way to power down the charger is to unplug the power supply from the electrical outlet. Ensure that the electrical outlet is always easily accessible. The voltage on the network is classified as TNV-3
(Telecommunication Network Voltages), as defined in the standard UL 60-950. Handset Charger Adapter Input: 100-240V 50/60Hz Output: 7.5VDC 200mA Caution Use only the mains adapter supplied with this equipment. Incorrect adapter polarity or voltage can seriously damage the unit. Warning
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. Never use non-
rechargeable batteries. Use the recommended type supplied with this product. NiMH batteries must be disposed of in accordance with the applicable waste disposal regulations.
To avoid damage or malfunction:
Use only the battery type listed in the Warning instruction manual. Do not use lithium or non-
rechargeable batteries, as they can explode.
Do not allow the charging contacts or the battery to come into contact with metal objects. These objects could create a short circuit across the battery terminals that could in turn cause the batteries or conductor to overheat resulting in burns.
Always use the cables provided with the product. 1.3 Safety Information To avoid damage or malfunction:
Read and follow all warnings and instructions marked on the product.
Do not use this product near water, a laundry tub, in a wet basement, or near a swimming pool.
Do not allow the charger to come into contact with liquids.
Do not place this product on an unstable surface. The product may fall and be damaged.
This product should never be placed near or over a radiator or heat register.
Do not expose the phone to excessive heat caused by direct sunlight.
This product should be operated only from the type of power source indicated on the label.
Do not drop your phone or allow objects to fall on your phone.
Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by people walking on it.
Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock. 4 Important Avoid using a telephone during a storm or severe weather with lightning. There may be a risk of electric shock from lightning.
Do not use this product to report a gas leak in the vicinity of the leak.
Do not use the product in places where there are explosive hazards.
Do not use this product near intensive care medical equipment or by any people with pacemakers.
Due to the radio signals between base station and handset, wearers of hearing aids may experience interference in the form of a humming noise.
Active mobile phones in the vicinity may cause interference.
Do not let small metal objects come into contact with the product. This can deteriorate audio quality and damage the product.
Do not use any cleaning agents containing alcohol, ammonia, benzene or abrasives as these may harm the set.
Do not open the product as you could be exposed to high voltages.
Operating and storage temperatures:
- Operate in a place where the temperature is always between 0 and 35 C (32 to 95 F).
- Store in a place where the temperature is always between -20 and 45 C (-4 to 113 F).
- Battery life may be shortened in low temperature conditions SAVE THESE INSTRUCTIONS 1.4 Conformity Hereby, Philips Consumer Lifestyle declares that this VOIP251 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. The declaration of conformity is available at: www.p4c.philips.com 1.5 Recycling & disposal Disposal instructions for old products:
The purpose of the WEEE directive (Waste Electrical and Electronic Equipment; 2002/96/EC) is to ensure that products are recycled using best available treatment, recovery and recycling techniques to ensure human health and high environmental protection. Your product is designed and manufactured with high quality materials and components, which can be recycled and reused. Do not dispose your old product in your general household waste bin. Find out about the local separate collection system for electrical and electronic products marked by this symbol. Use one of the following disposal options:
Dispose of the complete product (including its cables, plugs and accessories) in the designated WEEE collection facilities.
If you purchase a replacement product, hand your complete old product back to the retailer. He should accept it as required by the WEEE directive. 1.6 Disposal instructions for batteries Batteries should not be disposed of with general household waste. 1.7 Recycle your batteries Do not dispose of your rechargeable batteries. Call the toll free number 1-800-822-8837 to get instructions on how to recycle your batteries. Important 5 1.8 Packaging information Philips has marked the packaging with standard symbols designed to promote the recycling and appropriate disposal of your eventual waste. A financial contribution has been paid to the associated national recovery & recycling system. The labelled packaging material is recyclable. 1.9 Warranty The warranty information is available on www.philips.com/support. 1.10 Electric, Magnetic and Electromagnetic Fields (EMF) Philips Royal Electronics manufactures and sells many consumer oriented products which usually, as with any electronic apparatus, have the ability to emit and receive electromagnetic signals. One of Philipss leading Business Principles is to take all necessary health and safety precautions for our products, to comply with all applicable legal requirements and to stay well within the EMF standards applicable at the time of production. Philips is committed to developing, producing and marketing products that cause no adverse health effects. Philips confirms that if its products are handled properly for their intended use, they are safe to use according to scientific evidence available today. Philips plays an active role in the development of international EMF and safety standards, enabling Philips to anticipate further developments in standardization for early integration in its products. 1 2 3 4 5 6 Important Your VOIP251 Cordless Telephone 2 Congratulations on your purchase and welcome to Philips!
To fully benefit from the support that Philips offers, register your product at www.philips.com/welcome. 2.1 Whats in the box?
Base Station and 0.9m USB cable Handset x 1 Handset battery Charger Cover x 1 NiMH AAA Battery x 2 Charger power adapter Installation CD with User Manual Quick Start Guide Additional Assistance leaflet Note Belt clip
*Only the Skype version printed on the Installation CD is guaranteed full compatibility. New features in upgraded Skype versions may not be available on VOIP251. 2.2 What else you need
A desktop or laptop with free USB port
Internet connection (broadband recommended)
A free standard wall outlet NEED MORE HELP?
See the Frequently Asked Questions section in this user guide on page 40.
Visit our online help www.philips.com/support Your VOIP251 Cordless Telephone 7 2.3 The handset 1 Up Navigation and Presence key u Scroll up menu Increase receiver volume Enter online status menu 2 Down Navigation and Menu key d Scroll down menu Decrease receiver volume Access main menu 3 End and On / Off key e End call Exit menu Clear digits Stop voicemail playback Power on/off the handset 4 Talk and OK key r Make and answer calls Hold, resume and toggle calls Launch conference call Play voicemail Confirm a selection Access call history 5 Skype key s Open contact list 6 Digit keys Dial digit and enter text Press and hold 1 key to enter voicemail list Press and hold 4 key to transfer call to computer Press and hold 0 key to enter +
7 Star and Keylock key *
Enter *
Select contacts for a conference call Press and hold to lock/unlock keypad 8 Pound and Ringer Off key #
Enter #
Press and hold to enable / disable silent mode 9 Mute key m Mute / un-mute microphone 10 Speaker and Intercom key i Turn speaker on / off Press and hold to make intercom call 8 Your VOIP251 Cordless Telephone 2.4 The base station 1 USB cable The length of the cable can be customized up to a length of 0.9m. Refer to the figure below. 2 Base indicator Slow Blinking (0.5 second intervals):
Indicates that:
- a call is in progress, OR
- the handset is being paged, OR
- the base station is in registration mode. Fast Blinking (0.1 second intervals):
Indicates that the phone is receiving a call. Steady On:
Indicates that the base station is connected to computer. Cover release The length of the USB cable can be customized up to a length of 0.9m. 1 Squeeze the tabs together. Lift off the back cover. Uncoil as much of the cable as is needed. 1 Belt clip 2 Battery compartment Remove battery cover to replace batteries. 3 Headset jack Headset is sold separately. Your VOIP251 Cordless Telephone 9 2.5 Display icons Each icon gives you a visual message about what is happening on your handset. 2.6.2 Main menu structure The table below describes the menu tree of your phone. SKYPE CONTACT CALL LOG PRESENCE VOICEMAIL SORTING CALL FORWD SERVICE SETTING RING TONE Battery Skype call Voicemail indicator Intercom Hold Mute on Speaker on Silent mode on Keypad locked Signal Skype status Focus indicator Conference / new voicemail marker Call status More items below More items above ALL MISSED INCOMING OUTGOING STATUS ALPHANUM ON OFF CREDITS SKYPEIN VOICEMAIL MELODY 1
... MELODY 10 SILENT
... LEVEL 5 ON OFF ON OFF LEVEL 1
... LEVEL 5 AUTO MANUAL AUTO MANUAL RING VOL KEY TONE BACKLIGHT CONTRAST HS NAME PICK-UP HANG-UP REGISTER RESET 2.6 The menus Your phone offers a variety of features and functions grouped in the menus. The menus include the main menu, call log and contact list. 2.6.1 Browsing the main menu The main menu includes the Skype, Setting and Advanced menus.
Short press d when the handset is in idle to enter the main menu. ADVANCED Tip Use u or d to navigate the menus. Tip Quick Exit. Press and hold e to exit from any menu instantly. All unconfirmed changes will not be saved. 10 Your VOIP251 Cordless Telephone 2.6.3 Browsing the call log and contact list
Short or long press r when the handset is in idle to enter the call log.
Short press s when the handset is in idle to enter the contact list. Your VOIP251 Cordless Telephone 11 3 Getting Started 3.1 Requirements In order to use this phone, your computer should meet the following requirements:
Computer running Windows 2000, Windows XP, Windows Vista, Mac OS X 10.3.9, 10.4.x
800 MHz processor
Windows: 256 MB RAM and 50 MB HDD Mac OS X: 512 MB RAM and 40 MB HDD
Computer should be switched on 3.2 Connecting your charger 1 Connect the power adapter of the charger to a standard wall outlet. 3.3 Charging your handset 2 rechargeable batteries are already inserted in your handset. 1 Remove the battery pull tab from the handset back. Place the handset on the charger for charging. 2 Note Charge the handset(s) for 14 hours before initial use!
Note Handset may get warm during initial charge. This is normal. The handset may take a few seconds to power up. 3.3.1 Replacing the batteries 1 Remove the battery cover and replace the batteries. Slide the battery door firmly into place. 2 Caution Never use non-rechargeable batteries Caution Check the battery polarity when inserting. Incorrect polarity may damage the product. 3.4 Positioning the base station The position in which you place the base station can have an affect on the range and performance of your product. Avoid placing the base station too close to large metal objects such as filing cabinets, radiators or electrical appliances. This can impair the range and sound quality. Buildings with thick internal and external walls may impair transmission of signals to and from the base station. Note Your base station needs no external power. Power is supplied by the computer through the USB cable. indicates the link status 3.5 Checking the signal strength The signal icon between your handset and the base station. A steady icon means your handset and the base station are linked. A flashing icon means your handset and the base station are not linked. If you move too far away from the base station while you are on the phone, you will hear warning tones notifying you that your handset is almost 12 Getting Started out of range - lost link. Take your handset closer to the base station or your call will be cut off shortly after the warning. Note If your handset has lost link, you will not be able to make or receive any calls. You will also not be able to carry out many of the phones functions and features. 3.6 Checking the battery level The battery icon displays the current battery level.
= 100% full
= 60% full
= 30% full
= Empty. Require charging. Your handset may power down shortly if it is not charged after the battery is empty. If you are on the phone when the battery is nearly empty, you will hear warning tones. Your call may be cut off shortly after the warning. 3.7 Installing software Before using your phone, you need to install the software provided on the enclosed CD. You can choose Automatic or Custom installation. 1 Insert the installation CD into a CD-ROM (or DVD-ROM) drive on your computer. The installation program will start automatically. Note If the installation program for Windows does not start automatically:
1. Under Windows Vista, click the Windows icon. Click Computer. Under Windows XP, click Start. Click My Computer. Under Windows 2000, click My Computer at desktop. 2. Navigate to the CD-ROM (or DVD-ROM) drive. 3. Double-click Wizard.exe. Note If the installation program for Mac OS X does not start automatically:
1. Click Go in the menu bar. Select Computer. 2. Click VOIP251 CD icon. 3. Double-click VOIP251.dmg. 2 Follow the instructions on the screen. You will be asked to plug the base station into your computer during the installation. 3 Eject the installation CD after installation completes. Note If your computer is running Windows 2000, you may need to restart your computer to complete the installation. 3.8 Setting up for the first time Windows 1 Make sure that the phone is directly connected to a USB slot on your computer. If this is your first installation, the VOIP software may be launched automatically. It depends on your selection during installation. Note 2 Connection status. When the software is running, a tray icon right corner of your desktop. 3 displays at the bottom If the software is not running, start the VOIP251 software by double clicking the shortcut icon created on your desktop. Start Skype if the VOIP251 software has not started Skype for you. Log in to your Skype account. If this is your first time running the VOIP251 software, you will see the pop-up message Another program wants to use Skype. Select Allow this program to use Skype and click OK. 4 5 6 Getting Started 13 Tip If you dont have a Skype account, you can find details on how to create one at http://www.skype.com. Tip Quit software. Click VOIP251 in the menu bar. Select Quit VOIP251. Note that you cannot make or receive any calls if the software is not running. 3.9 Checking Skype connection status This option allows you to check if Skype is running properly. 3.9.1 From your computer Windows 1 2 3 Double-click the tray icon. In the VOIP251 Phone Settings window, select About. If VOIP251 - OK is displayed in the VOIP251 Phone textbox, the connection is normal. Otherwise, correct the problem according to the displayed status. Tip You can also check your connection status by looking at the colour of the tray icon:
= Skype is online and you are logged in.
= The base is connected but Skype is offline or you are not logged in.
= The base is disconnected.
No icon = VOIP251 software is not running. Mac OS X 1 2 3 Click the VOIP251 icon in the dock. Click VOIP251 in the menu bar. Select About. If VOIP251 - OK is displayed in the VOIP251 Phone textbox, the connection is normal. Otherwise, correct the problem according to the displayed status. 3.9.2 From your handset Your handset gives you a visual indication if Skype or the VOIP251 software is not running properly.
The handset is linked with the base station and the VOIP251 software is running, but Skype is Getting Started Tip If you dont have a Skype account, you can find details on how to create one at http://www.skype.com. Tip Quit software. Right click the tray icon, and select Quit. Note that you cannot make or receive any calls if the software is not running. Mac OS X 1 Make sure that the phone is directly connected to a USB slot on your computer. Click Go in the menu bar and select Computer. Select the Applications folder and double-click VOIP251. Note 2 Connection status. When the software is running, a VOIP251 icon appears in your dock. 3 Start Skype if the VOIP251 software has not started Skype for you. Log in to your Skype account. If this is your first time running the VOIP251 software, you will see the pop-up message Another application wants to use Skype. Select Allow this application to use Skype and click OK. 4 5 14 not running or you are not logged in. The tray icon is grey. 3.12 Switching your handset on/off 3.12.1 Switching on your handset 1 Press e. The handset may take a few seconds to power up. 3.12.2 Switching off your handset 1 Press and hold e. Note Your handset cannot receive any calls if there is no power.
The handset is linked with the base station but the VOIP251 software is not running. The tray icon is not displayed. 3.10 Auto power off For your phone to work properly, your computer should be switched on and Skype should be running. In order to conserve battery life if your base station is disconnected or your computer is switched off, your handset will indicate SEARCHING for 30 minutes. Then, it will be switched off. To switch your handset ON, press e or place it on the charger. Note Your handset will not switch off automatically if it is on the charger. 3.11 What is standby mode?
Your phone is in standby mode when it is idle. The standby screen displays the handset name and number, Skype user status, time, signal icon and battery icon. Getting Started 15 Contact List 4 Your phone can retrieve contacts from the contact list on Skype. 4.1.2.1 Search by scrolling 1 Press u or d to scroll to the contact you want. Press and hold u or d to start auto-
scroll. Release to stop scrolling. 4.1.2.2 Search by first letter 1 While the contact list is opened, enter the first letter of a contact using the keypad to search. For example, to search the contact Sam, press 7 four times. The first contact that begins with the letter S will be selected. 2 4.2 Making a call from the contact list See Calling from contact list on page 17. 4.3 Changing the sorting method This setting changes how contacts are sorted in the contact list, either by Skype status or following alphanumeric order. 1 Press d. Select SKYPE and press r. Select SORTING and press r. Select the new setting. Press r. The setting is saved. 4.1 Viewing the contact list 1 Press d. Select SKYPE and press r. Select CONTACT and press r. OR Press s. 2 Scroll to the contact you want. Note Contact list empty. If there are no contacts in the contact list, EMPTY will be displayed. Note If the name contains non-latin characters, the contacts Skype name will be displayed instead. 4.1.1 Skype status icon The status icon indicates the Skype status of each contact in the contact list. 2 3 4 Icon
(no icon) Skype status Online, SkypeMe, Call Forwarding Away Not Available, Do Not Disturb Offline, Invisible, Not Authorized, Blocked SkypeOut 4.1.2 Searching a contact You can search your contacts using the alphanumeric mode or by scrolling the list. 16 Contact List Call 5 Your phone supports Skype, SkypeOut and SkypeIn calls. Note Emergency call. This phone is not designed for making emergency phone calls when the power fails. Alternative arrangements should be made for access to emergency services. See page 38 for more details. 5.1 Making a call This section describes the different ways to make a call. Note Signal strength. Check the signal strength before making a call and during a call. See Checking the signal strength on page 12. 5.1.1 Calling from contact list For details on the contact list, see Contact List on page 16. 1 Press s during standby mode. Select the contact you want to call. Press r to dial out the call. The S icon and call timer are displayed. 2 3 Note Call timer. The call timer displays the talk time of your current call. 5.1.2 Calling from the call log Your phone displays incoming, outgoing and missed calls. For details, see Call Log on page 20. 1 Press r during standby mode. Select a call record. Press r to dial out the call. The S icon and call timer are displayed. 2 3 Call 5.1.3 Calling SkypeOut Note Skype credit. You need to purchase Skype credit to make SkypeOut calls. NOT SUBSCRIBED will be displayed on the handset if you have no credit. For details, visit the SkypeOut website at http://www.skype.com/store/buy/skypeout.html. Enter the phone number. The phone number 1 shall include +, the international calling code, area code, and subscriber number. Press r to dial out the call. The S icon is displayed. 2 Tip To insert +, press and hold 0. Tip To clear a digit, press e. Note Low battery. During a call, you will hear warning tones if your handset is almost out of battery. Charge your handset or your call may soon be cut off. See Checking the battery level on page 13. 5.2 Ending a call 1 Press e. LAST CALL is displayed along with the total time of your call. Tip Auto hang-up. Place the handset on the charger to end the call automatically. See Auto hang-up on page 28. 5.3 Answering a call When you receive a call, your phone rings and the S icon blinks. Press r to answer the call. 17 5.4 Rejecting a call When a call comes in, you can reject the call by pressing e. 5.5 Turning off the ringer You can turn off the ringer for incoming calls. 1 Press and hold # during standby mode or when the phone is ringing. is displayed on the screen. For details on the ringer setting, see Setting your handsets ring volume on page 27. 5.6 During a call This section describes the features that are available during a call. 5.6.1 Holding and resuming a call 1 Press r to hold the call. ON HOLD and the icon are displayed.
Voice communication is paused. 2 Press m again to un-mute the microphone. You can now communicate with the caller. 5.6.3 Adjusting the earpiece volume 1 Press u or d to adjust the volume during a call. There are 5 volume levels. Tip You can also adjust the earpiece volume from your computer. See page 34. 5.6.4 Using the speaker 1 Press i during a call to turn the speaker on. icon is displayed. Press i again to The turn the speaker off. 2 Press r again to resume the call.
Voice communication is resumed. Note You are unable to hear the opposite party talking when the call is put on hold. 5.6.2 Muting the microphone The mute feature allows you to speak to someone in the house privately. 1 Press m during a call. MUTE and the are displayed. The other party cannot hear you, but you can still hear his voice. icon 2 3 4 Tip Adjust speaker volume. Press u or d during a call to adjust the speaker volume. 5.6.5 Making additional calls During a call, you can make other calls. 1 Press s. Select the contact you want to call. Press r. The call is made to the contact. The previous call is put on hold and the icon is displayed. When the call is established, repeat steps 1-3 to make more calls. Other calls are put on hold. 18 Call Tip SkypeOut. You can dial a SkypeOut number even if you are already on a call. See Calling SkypeOut on page 17. Tip Ending additional calls. Press e to end the current call. Press r to resume the previous call. 5.6.6 Answering additional calls During a call, you will hear a call waiting tone and the name of the caller will be displayed to notify you that there is another incoming call. 1 Press r to answer the call. Other calls are put on hold and the Tip icon is displayed. Toggling. Press r to toggle between calls. The current call is put on hold and you are reconnected to the previous call. Tip Combining calls. Press and hold r to combine up to 9 existing calls into a conference call. See Conference Calls on page 21. Call 19 Call Log 6 Your phone can retrieve call log records from Skype, including all incoming, outgoing and missed calls. Icon Call Incoming Outgoing Missed The call log includes information of the caller name (or CONFERENCE for conference calls), date and time. 6.1 Viewing the call records 1 Press r when the handset is in standby mode. All call records are displayed. OR Press d. Select SKYPE and press r. Select CALL LOG, then select the type of record you want to view. Press r. Scroll to the call record you want. Note 2 Call log empty. If there are no records in the call log, EMPTY will be displayed. 6.2 Making a call To return or redial a call, see Calling from the call log on page 17. 20 Call Log Conference Calls 7 A conference call is a conversation between the handset and up to 9 Skype contacts. You can make additional calls, including SkypeOut, while you are on a conference call. 7.1 Making a conference call 1 Press s. Scroll to the first contact you want to call. Press *. A star contact. icon appears next to the 2 3 7.3 Making and receiving additional calls During a conference call you can still make and receive other calls. All contacts participating in the conference call will be put on hold. See page 18 for details. Note The total number of contacts for the conference and additional calls cannot be greater than 9. 7.4 Ending a conference call 1 Press e. If you created the conference call, all calls will end. If you are only a participant, only your call will end and the conference will continue without you. Tip Press * again and the star icon will disappear. The contact will not be included as a conference participant. 4 Repeat steps 2 and 3 to select more contacts. Press r. CONFERENCE is displayed and a conference call is made to all the contacts you selected. 5 7.2 Adding more contacts to a call 1 Press s during a call. Scroll to a contact you want to add. OR Dial a SkypeOut number (see page 17). Press *. A star contact. Repeat steps 2 and 3 to select more contacts. Press r. CONFERENCE is displayed and a conference call is made joining all the contacts you selected to the existing call. icon appears next to the 2 3 4 5 6 Conference Calls 21 Intercom 8 An intercom call is a call to another handset that shares the same base station. Up to 4 VOIP251 handsets can share the same base station. 8.1 Calling another handset 1 Press and hold i. Note If there is only 1 handset registered to the base, NOT AVAILABLE is displayed for 3 seconds. 2 Select the handset number you want. Press r. 3 The S and the other party to answer your call. icons are displayed. Wait for 4 Your call is transferred to the other handset. The other handset now displays the contact name or SkypeOut number and the call timer. Your handset hangs up automatically. Note If there are only 2 handsets registered to the base, you can make an intercom call simply by pressing and holding i. 3 icon is displayed. Wait for the other The party to answer your call. Press e to cancel or end the intercom call. 4 8.2 Transferring a call 1 Press and hold i during a call.
The external call is put on hold. Note If there is only 1 handset registered to the base, NOT AVAILABLE is displayed for 3 seconds. Your call will not be put on hold. 2 Select the handset number you want. Press r. Note If there are only 2 handsets registered to the base, you can make an intercom call simply by pressing and holding i. 22 Intercom Mac OS X Open the VOIP251 Phone Settings window and select the Audio Settings tab. Call Transfer 9 You can transfer Skype call(s) between your handset and your computer. 9.1 Enabling call transfer Windows Open the VOIP251 Phone Settings window and select the Audio Settings tab. 1 2 3 Under Mac Skype Audio Settings, check the Authorize Skype call from computer box. Select a device from the Earpiece Device and Microphone Device drop down menus. Transfer Call is now available in the VOIP251 menu. Note The Authorize Skype call from computer box must be checked in order for you to use the computers audio device. 9.2 Transfer to computer 1 During a call, press and hold 4 on your handset. TRANSFER is displayed on the handset. 2 1 2 3 4 Under PC Skype Audio Settings, check the Authorize Skype call from computer box. Select a device from the Earpiece Device and Microphone Device drop down menus. Click Apply. Transfer Call is now available in the tray icon menu. Note The Authorize Skype call from computer box must be checked in order for you to use the computers audio device. 3 A dialogue box with a transfer confirmation request displays on your computer. Call Transfer 4 Click OK on your computer. You can continue the call using your computers audio 23 device. Your handset returns to standby mode and the S icon flashes. Note You will not be able to make a Skype call from your handset while a call is in progress on your computer. If you press r, BUSY will be displayed. 9.3 Transfer to handset Windows 1 During a call taken on your computer, right click the tray icon. Select Transfer Call. Your handset rings. COMPUTER is displayed on the handset and the S icon flashes. Mac OS X 1 During a call taken on your computer, click VOIP251 in the menu bar. Select Transfer Call. Your handset rings. COMPUTER is displayed on the handset and the S icon flashes. Then, 2 Press r. You can continue the call with your handset. Tip Cancel transfer. When your computer is transferring a call to the handset, the pop up message Transfer call in progress appears. Click Cancel to stop the transfer. 24 Call Transfer Skype Tools 10 This section describes the Skype tools that you can access from this phone. 10.2 Call Log You can access records of all incoming, outgoing and missed calls through the call log. See page 20 for details. In standby mode:
1 Press d. Select SKYPE. Tip 2 Use u or d to navigate the menus. 10.1 Contact You can browse the contact list, view a contacts profile and make a Skype call. 10.1.1 Viewing the contact list See Contact List on page 16 for details. 10.1.2 Viewing a contacts profile You can view a contacts home, office and mobile phone number. From the contact list, 1 Scroll to the contact you want. Press s. The contacts home number is displayed. Press d to view the office and mobile numbers. 2 3 4 Press s to return to the contact list. 10.1.3 Making a call See Calling from contact list on page 17 for details. 10.3 Presence You can change your Skype status. 1 Press d. Select SKYPE and press r. Select PRESENCE and press r. OR Press u. Scroll to the Skype status you want. Tip 2 Refer to page 16 for the meaning of each Skype status icon. 3 Press r.
The setting is saved. 10.4 Voicemail Your phone supports Skype Voicemail. You can browse and listen to voicemails. Visit the Skype website at www.skype.com to learn more about how to subscribe to Skype Voicemail. Note Skype credit. You need to purchase Skype credit to use Voicemail. NOT SUBSCRIBED will be displayed on the handset if you have no credit. 10.4.1 Retrieving a voicemail On the handset, you see a blinking voicemail icon when there are voicemail(s) not retrieved. Press d. Select SKYPE and press r. Select VOICEMAIL and press r OR Press and hold 1. Select the voicemail record you want. 1 2 Skype Tools Tip New voicemail. voicemail records. If there is no voicemail, EMPTY is displayed. is displayed next to new 25 3 Press r to play the voicemail. Tip Change volume. While a voicemail is playing, you can press u or d to adjust the earpiece volume. Tip Stop voicemail. Press e to stop voicemail playback. Press e again to return to standby. 10.5 Sorting You can sort your contacts by Skype status or alphanumerical order. See page 16 for details. 10.6 Call forward Your phone supports Skype Call Forwarding. You can have Skype calls redirected to another number when you are not online. Visit the Skype website at www.skype.com to learn more about how to subscribe to call forwarding. 10.6.1 Activating/Deactivating call forwarding 1 2 3 4 Press d. Select SKYPE and press r. Select CALL FORWD and press r. Select the new setting. Press r. Your calls will be forwarded to the number you have selected via the Skype website. 10.7 Service You can check your Skype credit balance and subscription. To purchase Skype credits or change your subscription, go to www.skype.com. 10.7.1 Checking your skype credits 1 Press d. Select SKYPE and press r. Select SERVICE and press r. Select CREDITS. Press r. The currency and credit balance is displayed. 2 3 4 26 10.7.2 Checking your skypein subscription 1 Press d. Select SKYPE and press r. Select SERVICE and press r. Select SKYPEIN. Press r. Your subscription status is displayed. 2 3 4 10.7.3 Checking your voicemail subscription 1 2 3 4 Press d. Select SKYPE and press r. Select SERVICE and press r. Select VOICEMAIL. Press r. Your subscription status is displayed. Skype Tools Setting Options 11 You can customize your phone using these options. Note Disable silent mode. Silent mode is disabled if you change the key tone or ringer volume setting. In standby mode:
1 Press d. Select SETTING. Tip 2 Use u or d to navigate the menus. 11.4 Setting the backlight 1 Press d. Select SETTING and press r. Select BACKLIGHT and press r. Select the new setting. Press r.
The setting is saved. 2 3 4 11.1 Setting your handsets ring tone You can choose from 10 different ringer melodies. 1 Press d. Select SETTING and press r. Select RING TONE and press r. Select the new setting. Press r.
The setting is saved. 2 3 4 11.5 Setting the screen contrast level 1 Press d. Select SETTING and press r. Select CONTRAST and press r. Select the new setting. The contrast changes dynamically, allowing you to see the new setting before you save it. Press r.
The setting is saved. 2 3 4 5 11.2 Setting your handsets ring volume Your handset has 5 ringer volume levels plus silent mode. 1 2 3 4 Press d. Select SETTING and press r. Select RING VOL and press r. Select the new setting. Press r.
The setting is saved. Tip Silent mode. Press and hold # to enable silent mode. No tone will be emitted from the handset. Press and hold # again to return to the previous volume setting. 11.3 Setting the key tone Key tone is the sound you hear when you press a key on the handset. 1 2 3 4 Press d. Select SETTING and press r. Select KEY TONE and press r. Select the new setting. Press r.
The setting is saved. 11.6 Naming your handset Each handset can have its own name. The name displays on the screen during standby mode. 1 Press d. Select SETTING and press r. Select HS NAME and press r. Enter or edit the name. Use e to make corrections. Press r.
The setting is saved. Tip 2 3 4 5 Your handsets name can be up to 8 characters long. For details on entering text and numbers, see page 37. 11.7 Auto pick-up Auto pick-up enables you to answer an incoming call by picking up the handset from the charger. You do not need to press a key to answer the call. Setting Options 27 11.7.1 Activating/Deactivating auto pick-up 1 2 3 4 Press d. Select SETTING and press r. Select PICK-UP and press r. Select the new setting. Press r.
The setting is saved. 11.8 Auto hang-up Auto hang-up allows you to end a call by placing the handset on the charger. You do not need to press a key to end the call. 11.8.1 Activating/Deactivating auto hang-up 1 Press d. Select SETTING and press r. Select HANG-UP and press r. Select the new setting. Press r.
The setting is saved. 2 3 4 28 Setting Options 12 Advanced Settings 12.1 Registering another handset You can register up to 4 handsets to your base station. To register an extra handset, use the CD that comes with the extra handset packaging. Follow the instructions in this section only if the extra handset CD has been lost. Note If UNREGISTER is displayed on your handset, follow the steps below. Windows Open the VOIP251 Phone Settings window and select the Registration tab. Then, 1 2 3 4 Click Start Registration. The base station enters registration mode. Press d on your handset. Select ADVANCED and press r. Select REGISTER and press r. Your handset starts searching for the base station. Registration shall be completed within 60 seconds. The base station automatically assigns your handset a number. Note Each handset can be registered to one base at a time. If you attempt to register to additional base stations, the new registration will overwrite the old one. 12.2 Restoring default settings The default settings are the original factory settings for your phone. You can restore your phone settings to the factory default. 1 Press d. Select ADVANCED and press r. Select RESET and press r. The handset displays a confirmation request. Press r to confirm.
All settings have been reset. Note 2 3 4 Mac OS X Open the VOIP251 Phone Settings window and select the Registration tab. After reset, the handset displays DONE for 3 seconds and then returns to the RESET menu. To see a list of default settings, refer toDefault
(pre-programmed) settings on page 38. Advanced Settings 29 Emergency Management 13 Skype cannot dial out emergency calls. If you try to dial out an emergency number, NO SUPPORT EMERGENCY will be displayed on your handset and a warning beep will be heard to notify you that you cannot make the call. Note Skype is not a replacement for your ordinary phone. Make sure you have alternate arrangements for emergency calling. 30 Emergency Management Extra Features 14 Discover and explore the additional features your phone offers! Find out how these features can benefit you and help you make the most of your phone. 14.1 Keypad lock You can lock the keypad to prevent accidental presses on the handset while you are carrying it around. 14.1.1 Locking/unlocking the keypad 1 Press and hold * to lock the keypad. LOCKED and the hold * again to unlock the keypad. icon displays. Press and Note Making calls. You will not be able to make any calls when the keypad is locked. Extra Features 31
Check for Update Now
Help
Services
Hide VOIP251
Hide Others
Show All
Quit VOIP251 2 Phone Settings 15 These are the settings available through the PC application. To start configuring your phone:
Windows 1 Transfer Call Double-click the tray icon at the bottom right corner of your screen to open the VOIP251 Phone Settings window. OR Right-click the tray icon and select one of the following options:
General Options
Audio Settings
Alerts
Handset Locator
About
Check for Update Now
Help
Quit Registration 15.1 General options Windows Open the VOIP251 Phone Settings window and select the General Options tab. The following settings are available:
Mac OS X Transfer Call Click on the VOIP251 icon in the dock. Click on VOIP251 in the menu bar and select one of the following options:
About VOIP251
General Options
Audio Settings
Alerts
Handset Locator
About Registration 1 2 32 Phone Settings 15.1.4 Ring computer speaker When the box is checked, your computers speaker will ring when you receive a Skype call. Note Computer Ringer. You can only enable the computer ringer when Skype is available. 15.1.5 Auto Do Not Disturb You can set your Skype status to automatically change to Do Not Disturb when there are 2 or more calls. When the box is checked, the feature is enabled. 15.2 Audio settings Windows Open the VOIP251 Phone Settings window and select the Audio Settings tab. The following settings are available:
Mac OS X Open the VOIP251 Phone Settings window and select the General Options tab. The following settings are available:
15.1.1 Auto start application When the box is checked, the VOIP251 software will automatically run when you start your computer. 15.1.2 Auto start Skype When the box is checked, Skype will automatically start when the VOIP251 base station is plugged into your computer. 15.1.3 Language selection Windows 1 Choose a language from the pull down menu under Language Selection. Click Apply.
The setting is saved. 2 Mac OS X Your VOIP251 handset and software follow the current language setting on your computer. If you want to change the VOIP251 display language, you will need to change your computer setting. Phone Settings 33 Mac OS X Open the VOIP251 Phone Settings window and select the Audio Settings tab. The following settings are available:
15.2.1 VOIP251 Phone Audio Settings You can choose the audio device that will be used when you take calls on your phone. Windows 1 Select a device from the Earpiece Device and Microphone Device drop down menus. Click Apply. 2 Mac OS X 1 Select a device from the Earpiece Device and Microphone Device drop down menus. 15.2.3 Skype Audio Settings You can choose the audio device that will be used when you take calls on your computer. See page 23 for details. Tip Default audio settings. You can select the default audio device for other applications on your computer. Click Advanced. Your computers audio device window will open and you can make changes to the settings. 15.3 Registration You can register additional handsets to your base station. See Registering another handset on page 29. 15.4 Alerts Windows Open the VOIP251 Phone Settings window and select the Alerts tab. The following settings are available:
15.2.2 VOIP251 phone volume adjustment Adjust the Earpiece Volume bar to change the earpiece volume of your phone. Note When the bar is moved to the lowest position, the earpiece is muted. Tip Adjust earpiece volume. You can also press u or d on the handset to adjust the earpiece volume during a call or while listening to a voicemail. 34 Phone Settings Mac OS X Open the VOIP251 Phone Settings window and select the Alerts tab. The following settings are available:
15.4.1 Chat alert When the box is checked, your handset will emit an alert tone when a chat message is received on Skype. The name of the contact will be displayed. 15.4.2 Online alert You can select contacts so that you will be notified when they become available from offline status. You can choose to be notified once only or whenever a contact comes online. Tip Alert timer. When there are contacts in the One Time Alert list, you can set the timer for up to 24 hours. The list resets to empty when the timer expires. The Permanent Alert list is not affected. Tip Remove contacts. You can remove contacts by selecting them in the Permanent or One Time Alert lists. Click Remove. 15.4.4 Receiving an online alert from your computer When a contact you selected becomes available, you will hear an alert tone from the handset. The name of the contact will be displayed on the handset for 10 seconds. You can do the following once you received an online alert:
1 2 Press r to make a call to the contact OR Press e to return to standby mode. 15.5 About Windows Open the VOIP251 Phone Settings window and select the About tab. 15.4.3 Selecting contacts 1 Under Online Alert, select contacts from the list on the left. Click Add under the Permanent Alert or One Time Alert list. The contacts are moved to the list you have chosen. Note 2 Maximum number of contacts. You can select a maximum of 10 contacts for each type of alert. Phone Settings 35 15.7 Checking for updates The VOIP251 software automatically checks for updates every week. You can also check for updates yourself at any time Windows 1 Right click the tray icon and select Check for Update Now. A confirmation screen will appear if updates are available. Click Yes to start download. 2 Mac OS X 1 2 3 Click the VOIP251 icon in the dock. Click VOIP251 in the menu bar and select Check for Update Now. A confirmation screen will appear if updates are available. Click Yes to start download. 15.8 Help If you need more help with your VOIP251, you can visit Philips online support. Windows 1 Right click the tray icon and select Help. The Philips support website opens in your default browser. 2 Mac OS X 1 2 3 Click the VOIP251 icon in the dock. Click VOIP251 in the menu bar and select Help. The Philips support website opens in your default browser. Mac OS X Open the VOIP251 Phone Settings window and select the About tab. You can read information about your phone, including connection status and the software version you currently have installed. For details on how to check your connection status, see page 14. 15.6 Handset locator Windows 1 Right click the tray icon and select Handset Locator. All handsets emit a paging tone. STOP HS LOCATOR is displayed. Right click on the tray icon and select Stop Handset Locator to stop the paging. Mac OS X 1 2 2 3 Click the VOIP251 icon in the dock. Click VOIP251 in the menu bar. Select Handset Locator. All handsets emit a paging tone. STOP HS LOCATOR is displayed. Select Stop Handset Locator in the menu bar to stop the paging. Tip Stop paging. You can also press e on the handset to stop the paging tone. Each handset can only stop paging for itself. 36 Phone Settings Text and Numbers 16 You can enter text and numbers for your handset name and other menu items. 16.1 Entering text and numbers 1 Find the key with the character you want. Press it as many times as needed for the character you want. 2 Key Characters 0 0 +
1 space 1 2 A B C 2 3 D E F 4 G H I 5 J K L 3 4 5 6 M N O 6 7 P Q R S 7 8 T U V 8 9 W X Y Z 9 Tip Editing. Use e to delete characters. Text and Numbers 37 17 Appendix General Settings - Handset Contact sorting method 17.1 What is Skype?
Skype is a piece of software that allows you to make free calls. IMPORTANT No Emergency Calls. Skype is not a replacement for your ordinary telephone and cannot be used for emergency calling. 17.1.1Other Skype products SkypeOut SkypeOut is a way to call out from Skype to landlines and mobile phones. SkypeIn SkypeIn is a number your friends can use to call you from any phone. You answer in Skype. You can get numbers in one or more of the places offered and receive calls in Skype from anywhere in the world. Skype Voicemail Skype Voicemail takes your calls when you are busy or offline. Skype Call Forwarding Skype Call Forwarding redirects your calls to a landline, mobile phone or another Skype name. For more information, visit www.skype.com. 17.2 Default (pre-programmed) settings General Settings - Computer Auto start PC application at Windows start up Authorize Skype call from computer Enable chat alert option Contact online list Checked Unchecked Checked Empty Status
(sorted by online status) Disabled Enabled English Enabled Level 3 PHILIPS Enabled Enabled Disabled Melody 1 Level 3 Enabled Auto pick-up Auto hang-up Display Settings - Computer Language Display Settings Handset Backlight Contrast Handset name Sound Settings - Computer Chat alert tone Contact online alert tone Sound Settings - Handset Silent mode Ringer melody Ringer volume Key tone 17.3 Phone specifications Item Product name Handset dimensions Handset weight Specification VOIP251 46 x 163 x 33 mm 140 g (with batteries) 110 g (without batteries) 76 x 97 x 22 mm Base station dimensions Base station weight 90 g 38 Appendix Frequency bands Number of channels Range Connection Standby time Talk time Charging time Rechargeable battery cells Europe: 1880-1900MHz South America:
1910-1930MHz North America (UPCS):
1920-1930MHz Taiwan: 1880-1895MHz North America (UPCS):
60 channels Taiwan: 96 channels Others: 120 channels 300 m open field, 50 m indoor USB 150 hours 10 hours 12 hours 2 X AAA, NiMH 750 mAh Appendix 39 18 Troubleshooting www.philips.com/support In this chapter, you will find the most frequently asked questions and answers about your phone. Connection Signal icon flashing
The handset may be out of range. Move closer.
If the handset displays UNREGISTER, register the handset. See page 29. Sound No parking tone
The handset may not be placed properly on the charger. Try again.
Charging contacts may be dirty. Disconnect the power supply first and then clean contacts with a damp cloth.
Disable silent mode. See page 27. Cannot hear the other party clearly/
earpiece too loud/quiet
Refer to page 34 for how to adjust the handset earpiece volume on your computer. Product behaviour Handset on the charger does not charge
Batteries may be defective. Purchase new ones from your dealer.
Check that the batteries are inserted correctly.
Make sure the handset is placed properly on the charger. The battery icon animates while charging.
Make sure that the charger power adapter is plugged into a wall outlet.
Make sure that the coaxial jack of the charger power adapter is plugged into your charger.
However, if your handset on the charger does not charge after running for a while, check for power loss or overcharge. (If your wall outlet has a switch, is it in the ON position?) No display
Check that the batteries are charged.
Check the power and phone connections.
Check that the handset is turned on. 40 Bad audio (crackles, echo, etc.)
The handset may be nearly out of range. Move closer to the base station.
The phone may be receiving interference from nearby electrical appliances. Move the base station.
The phone may be at a location with thick walls. Move the base station. Handset does not ring
Check that the handset ringer is turned on. See page 27.
Check that the USB cable is connected properly.
Check that Skype online status is not Do Not Disturb. Contact list / User status display NOT AVAILABLE
The handset may be out of range. Move closer.
Check that your base station is connected to the computer.
Check if Skype is running on the computer. Start Skype if the VOIP251 software has not started Skype for you.
Check that the VOIP251 software is running on your computer. Cannot make SkypeOut calls
Enter + (press and hold 0) before the number to dial.
Check your account to see if you have enough credit.
Check that the handset is linked to the base station. Note If the above solutions do not help, remove the power from the handset, unplug the base station from the computer and restart Skype as well as the computer software. Wait for 15 minutes and try again. You can also visit our online help site at www.philips.com/support Troubleshooting 21 Index A Auto Do Not Disturb 33 Auto hang-up 28 Auto pick-up 27 B Backlight 27 Base station 9 Battery level 13 C Call forward 26 Call log, viewing 25 Call transfer, enabling call transfer 23 transfer to computer 23 transfer to handset 24 Call, answering 17 ending 17 holding 18 making 17 rejecting 18 Calling from the call log 17 Calling SkypeOut 17 Calls, additional 18 Conference call, adding contacts 21 ending 21 making 21 Connection status 14 Contact list, making a call from 16 sorting 16 viewing 16 Contact online alert 35 Contrast 27 D Default settings 38 Default settings, restore 29 E Earpiece volume, adjusting 18 Emergency Management 30 H Handset 8 Handset locator 36 Handset name 27 Handset on/off 15 Handset, registering 29 Index I Icons 10 Intercom, calling 22 transfer 22 K Key tone 27 Keypad lock 31 M Menus 10 Mute 18 P PC ringer 33 R Ring tone 27 Ring volume 27 S Signal strength 12 Skype credits, checking 26 Skype presence 25 Skype, auto start 33 Skypein subscription, checking 26 Software, first time set up 13 installing 13 Speaker 18 Standby mode 15 T Text and numbers, entering 37 Troubleshooting 40 U Updates, checking 36 V Voicemail 25 Voicemail subscription, checking 26 43 Copyright 2008 Koninklijke Philips Electronics N.V. All rights reserved. Trademarks are the property of Koninklijke Philips Electronics N.V. or their respective owners. Specifications are subject to change without notice. Document number: 3111 285 43791 Printed in China THE RBRC SEAL The RBRC seal on the nickel metal hydride battery indicates that Philips Royal Electronics is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC program provides a convenient alternative to placing used nickel metal hydride batteries in the trash or municipal waste, which may be illegal in your area. Philipss participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized Philips product service centers. Please call 1-800-8-BATTERY for information on the Ni-MH battery recycling and disposal bans/restrictions in your area. Philipss involvement in this program is part of its commitment to protecting our environment and conserving natural resources. RBRC is a registered trademark of Rechargeable Battery Recycling Corporation. COMPLIANCE INFORMATION This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. This device complies also with RSS-213 of Industry Canada. Notice: The term IC. before the certification number signifies that Industry Canada technical specifications were met. This certification means that the equipment meets certain radio communications and operational requirements. This class B digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la class B est conforme la norme NMB-003 du Canada. Caution Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Do not attempt to repair or modify this equipment. Repairs to certified equipment should be made by an authorized maintenance facility designated by the supplier. Any repairs or alterations made by the user to the equipment may render the equipment void in product warranty and compliance. This could also void the users authority to operate the equipment. Interference This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Increase the distance between the equipment and receiver. 1. Reorient or relocate the receiving antenna. 2. 3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 4. Consult the dealer or an experienced radio/TV technician for help. RF Radiation Exposure This equipment complies with FCC for an uncontrolled environment. This equipment and its antenna must be installed to provide a minimum separation distance of 20 centimeters from all persons. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter. For body-worn operation, compliance is restricted to the belt clip supplied with this product. Use of other accessories may not ensure compliance with the RF exposure guidelines. Use of belt clip must maintain a separation distance of 3 mm between the back of the unit and the body of the user to ensure compliance. Noise Electrical pulse noise is present at one time or another. This is most intense during electrical storms. Certain kinds of electrical equipment, such as light dimmers, fluorescent bulbs, motors, fans, etc., also generate pulse noise. Because radio frequencies are susceptible to this, you may on occasion hear pulse noise through the receiver. This is usually only a minor annoyance and should not be interpreted as a defect of the unit. Privacy of Communications Privacy of communications may not be ensured when using this telephone. USB Cable included in this package must be used with this equipment to ensure compliance with the Class B FCC limit. Service Support Philips Accessories & Computer Peripherals North America1881 Route 46 WestLedgewood, NJ 07852 Phone: (800) 233-8413 www.philips.com/support
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2008-02-25 | 1921.536 ~ 1928.448 | PUE - Part 15 Unlicensed PCS portable Tx held to ear | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2008-02-25
|
||||
1 | Applicant's complete, legal business name |
Ascalade Technologies, Inc.
|
||||
1 | FCC Registration Number (FRN) |
0004319729
|
||||
1 | Physical Address |
12051 Riverside Way
|
||||
1 |
Richmond, BC, N/A V6W 1K7
|
|||||
1 |
Canada
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
T******@TIMCOENGR.COM
|
||||
1 | TCB Scope |
A3: Unlicensed Personal Communication System (PCS) devices
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
PBW
|
||||
1 | Equipment Product Code |
UB19R51H
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
J****** T****
|
||||
1 | Title |
Senior Engineering Manager
|
||||
1 | Telephone Number |
604-2********
|
||||
1 | Fax Number |
604-2********
|
||||
1 |
J******@ascalade.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | PUE - Part 15 Unlicensed PCS portable Tx held to ear | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | 1.9GHZ USB PHONE- HANDSET | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Grant Comments | Power listed is conducted. SAR compliance for body-worn operations is restricted to belt-clips, holsters, and accessories supplied or designated for this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. End-users must be informed of the body-worn operating requirements for satisfying RF exposure compliance. The highest reported SAR levels are: Head: 0.03 W/kg Body: 0.015 W/kg. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
Intertek Testing Services Hong Kong
|
||||
1 | Name |
B**** C******
|
||||
1 | Telephone Number |
852-2********
|
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1 | Fax Number |
852-2********
|
||||
1 |
b******@intertek.com
|
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Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
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Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15D | 1921.53600000 | 1928.44800000 | 0.0870000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC