. User Guide LTE Home Router 1. Inside the box 2. Your LTE WiFi Gateway 3. Installation 4. Login to Your LTE Gateway 5. Basic Settings 3.1 Positioning your gateway ....................................................................................................................................................... 6 3.2 Setup requirements ............................................................................................................................................................... 6 4.1 Connect by Smartphone ........................................................................................................................................................ 7 4.2 Connect by computer ............................................................................................................................................................ 9 5.1 Dashboard ........................................................................................................................................................................... 12 5.2 Network ............................................................................................................................................................................... 13 Network Map ................................................................................................................................................................................. 14 Status ............................................................................................................................................................................................ 20 Traffic Query ................................................................................................................................................................................. 22 WAN .............................................................................................................................................................................................. 23 LTE ............................................................................................................................................................................................... 25 WiFi ............................................................................................................................................................................................... 26 5.3 Parental Control .................................................................................................................................................................. 28 6. Expert Settings 6.1 Dashboard ........................................................................................................................................................................... 32 6.2 Network ............................................................................................................................................................................... 33 Network Map ................................................................................................................................................................................. 34 Status ............................................................................................................................................................................................ 39 Traffic Query ................................................................................................................................................................................. 41 1 2 5 7 11 31 WAN .............................................................................................................................................................................................. 42 LTE ............................................................................................................................................................................................... 44 LAN ............................................................................................................................................................................................... 45 WiFi ............................................................................................................................................................................................... 47 Client List ...................................................................................................................................................................................... 50 6.3 Device Settings ................................................................................................................................................................... 51 Administration ............................................................................................................................................................................... 52 Date & Time .................................................................................................................................................................................. 53 Backup / Restore .......................................................................................................................................................................... 54 Firmware ....................................................................................................................................................................................... 56 System Log ................................................................................................................................................................................... 57 6.4 Parental Control .................................................................................................................................................................. 58 6.5 Diagnostic ............................................................................................................................................................................ 61 6.6 Security ............................................................................................................................................................................... 62 Firewall ......................................................................................................................................................................................... 63 IP / MAC Binding ........................................................................................................................................................................... 64 Access Control .............................................................................................................................................................................. 66 6.7 NAT Forwarding ................................................................................................................................................................... 68 DMZ .............................................................................................................................................................................................. 69 UPnP ............................................................................................................................................................................................ 70 ALG ............................................................................................................................................................................................... 71 Virtual Servers .............................................................................................................................................................................. 73 7. Troubleshooting 75 Phone or computer is disconnected from the gateway. ................................................................................................................ 75 Cannot find the Wi-Fi network or cannot connect to the gateway. ............................................................................................... 75 Cant access the Web User Interface to configure settings. ......................................................................................................... 75 8. Tips & tricks Taking care of your SIM card ........................................................................................................................................................ 76 Get the best WiFi signal ................................................................................................................................................................ 76 Surf the Internet faster .................................................................................................................................................................. 76 Network security ........................................................................................................................................................................... 76 9. Technical Specification General ......................................................................................................................................................................................... 77 Connections .................................................................................................................................................................................. 77 76 77 1. Inside the box Contact Verizon if any item is missing or damaged. 1) Gateway 2) Power Adapter
**PLACEHOLDER ARTWORK: TO BE REVISED AFTER TECHNICAL REVIEW**
1 2. Your LTE WiFi Gateway Front:
Status LED, WPS LED, WPS/LTE? Button Back:
Power Port, 2 x LAN Ethernet Ports, 1 x WAN Ethernet Port, SIM Card Slot, Reset Button Bottom:
Micro USB
**PLACEHOLDER ARTWORK: TO BE REVISED AFTER TECHNICAL REVIEW**
2 LEDs The LEDs indicate the system and connection status, and WPS activity.
**PLACEHOLDER: TO BE REVISED AFTER TECHNICAL REVIEW**
3 WPS/LTE Button Press the WPS button on the front of the gateway to activate WPS. Refer to XY for more information about WPS.
**PLACEHOLDER: TO BE REVISED AFTER TECHNICAL REVIEW**
4 3. Installation Disconnect any existing router or from your network before installation. 1. Plug the gateway into a power outlet with the included power adapter.
**INSTALLATION ARTWORK #1**
your gateway and configure settings such as WiFi security.
**INSTALLATION ARTWORK #2**
2. Wait for a couple of minutes for the gateway to power up, and then head to 4. Login to your LTE WiFi Gateway to login to 5 3.1 Positioning your gateway For the best wireless signal transmission from the gateway to your network devices:
- Place the gateway in a central area.
- Keep the gateway away from metal obstructions and away from direct sunlight.
- Keep the gateway away from 802.11g or 20MHz only WiFi devices, 2.4GHz computer peripherals, Bluetooth devices, cordless phones, transformers, heavy-duty motors, fluorescent lights, microwave ovens, refrigerators, and other industrial equipment to prevent signal interference or loss. 3.2 Setup requirements To configure your wireless network via computer, you need a computer that meets the following system requirements:
IEEE 802.11a/b/g/n/ac wireless capability
- Ethernet RJ-45 (LAN) port (10Base-T/100Base-TX/1000BaseTX)
- An installed TCP/IP service
- Web browser such as Internet Explorer, Firefox, Safari, or Google Chrome 6 4. Login to Your LTE Gateway You can configure your gateways network settings using the Web User Interface (Web UI) by computer or mobile app. First connect to your gateway, then access the Web UI, as shown below. Your gateway is pre-set with the WPA2 security, but you should immediately change the default WiFi password, as well as the Web UI login password. 4.1 Connect by Smartphone 1. On your smartphone, scan available WiFi networks.
**iOS SCREENSHOT**
2. Select either of the networks named:
WiFi-2.4G or WiFi-5G 3. Enter the unique password found on your gateways box. 7 Login to the Web User Interface 1. Open the Verizon Gateway App. 2. Log in using the default username: admin and password: admin 3. Go to Basic > Network > WiFi to change your WiFi password and Expert > Device Settings > Administration to change your Web UI login password, and remember to save your settings. 4. Check 5. Basic Settings and 6. Expert Settings in this guide for more information. 8 4.2 Connect by computer 1. On your computer, scan available WiFi networks. 2. Select either of the networks named:
WiFi-2.4G or WiFi-5G WiFi). 3. Enter the unique password found on your gateways box. 4. If preferred, you can use an Ethernet cable to connect your computer to the gateways LAN port for configuration (instead of
**PLACEHOLDER ARTWORK: TO BE REVISED AFTER TECHNICAL REVIEW**
9 Login to the Web User Interface 1. Open a web browser and enter the gateways default address http://192.168.1.1 in the address bar. 2. Log in to the Web UI using the default username: admin and password: admin 3. Go to Basic > Network > WiFi to change your WiFi password and Expert > Device Settings > Administration to change your Web UI login password, and remember to save your settings 4. Check 5. Basic Settings and 6. Expert Settings in this guide for more information. 10 5. Basic Settings Your gateways Web User Interface (Web UI) allows you to easily setup its Basic & Expert features. Menu Select the Basic tab in the menu:
Save Remember to save your settings with the save button after making changes. The icon takes you back to the Dashboard. 11 5.1 Dashboard Basic > Dashboard The Dashboard shows a snapshot of your network status with quick links to key features of your gateway. Select any icon on the dashboard: Network Status, Parental Control to access more information and settings. Network Status takes you to Basic > Network > Status Parental Control takes you to Basic > Network > Parental Control Network Status should display All OK to indicate a functioning LTE network. If you dont see this, check the gateways LEDs and refer to Troubleshooting to diagnose the problem. 12 5.2 Network Basic > Network The Network menu provides quick links to the basic networking functions of your gateway. When you select the Network menu, the Network Map page is displayed as below. 13 Network Map Basic > Network > Network Map The network map provides a visual overview and status information of the network and devices on the network, with quick links to wireless security settings and client lists. Its important to check and configure security settings. 14 Select icons on the dashboard for more information and settings, as displayed below:
WAN Displays the gateways Wide Area Network (WAN) IP Address and Connection Type (LTE). LAN Displays the gateways Local Area Network (LAN) IP Address and Subnet Mask. Click LAN Settings to modify the settings. 15 LAN > LAN Settings This page allows you to configure your gateway on your Local Area Network (LAN). You can specify a static IP address for your gateway, and configure your gateway as a DHCP server to assign IP addresses to other devices on your LAN. Basic MAC Address Displays the MAC address of your gateway. A MAC Address is a unique fixed identifier for any device on a network. 16 IP Address Subnet Mask Specify the IP address here. This IP address will be assigned to your gateway and will replace the default IP address. Specify a subnet mask. The default value is 255.255.255.0 Advanced DHCP is active/inactive Toggle the switch to enable or disable DHCP server. IP Address Pool Enter the start and end IP address of the IP address range which your gateways DHCP server will assign to devices on the network. Enter an address lease time in hours. IP addresses will be assigned for this period of time before being reassigned. Enter a primary DNS address. Enter a secondary DNS address. Address Lease Time Primary DNS Address Secondary DNS Address 17 WiFi Displays your gateways 2.4GHz & 5GHz network name (SSID) with switches to quickly enable or disable either WiFi network. Click WiFi Settings to go to Network > WiFi Settings. 18 Connected Devices Displays all devices (clients) connected to your gateway, by Ethernet (LAN) or WiFi
(wireless) e.g. laptops, smartphones. The device name, MAC address and IP address is listed for each device. 19 Status Basic > Network > Status Network Status displays the status of the network across six categories: Internet v4, Internet v6, LTE, LAN, Wireless & System Information. Information is listed in Network Status for reference as described below:
Internet v4 Displays IPv4 Wide Area Network WAN information about your gateways LTE connection. IPv4 is the default Internet protocol widely used across the Internet. Internet v6 Displays IPv6 Wide Area Network WAN information about your gateways LTE connection. IPv6 is an alternative Internet protocol which is not yet widely supported. To setup IPv6 go to Basic > Network > LTE. Contact your ISP for more information about using IPv6. LTE Displays LTE information including signal strength. To edit LTE settings go to Basic > Network > LTE. LAN Displays the gateways Local Area Network (LAN) information including MAC Address, IP Address and Subnet Mask, and DHCP Server status. To edit LAN settings go to Expert > Network > LAN. Wireless 2.4GHz & 5GHz Displays your gateways WiFi information for both 2.4GHz & 5GHz frequencies. Includes network name (SSID) and radio &
channel information. To edit these WiFi settings go to Expert > Network > WiFi Settings. System Information Displays system identifiers unique to your hardware. 20 21 Traffic Query Basic > Network > Network Map Traffic Query displays your network data usage, with upload, download and total traffic displayed in MB. Ensure that your gateways date and time settings are correct in Expert > Device Settings > Date & Time for accurate Monthly usage information. 22 WAN Basic > Network > WAN The Internet Connection screen allows you to configure the settings of various WAN connection types. 1. From the navigation panel, go to Basic Settings > Network > WAN. 2. Configure the following settings below. When done, click Save. WAN Connection Type: Choose your Internet Service Provider type: Dynamic IP or Static IP and enter the appropriate IP Address, Subnet Mask and Default Gateway if using Static IP.. Consult your ISP if the router is unable to obtain a valid IP address or if you are unsure the WAN connection type. 23 Connect to DNS Server: Allows this router to get the DNS IP address from the ISP automatically. A DNS is a host on the Internet that translates Internet names to numeric IP addresses. 24 LTE Basic > Network > LTE LTE settings are pre-configured by default. You can disconnect the LTE connection using the Disconnect button if needed, and the connection and SIM status are displayed accordingly. Data Roaming, APN, PDN and SIM Management PIN settings can be altered using the switch buttons and drop-down menu. These settings are recommended only for expert users. 25 WiFi Basic > Network > WiFi The WiFi screen displays the basic settings for your gateways WiFi. Your gateway is dual-band and uses two Wi-Fi frequencies
(2.4GHz & 5GHz) for better wireless performance on your devices. You can edit basic settings for 2.4GHz or 5GHz frequency bands by selecting the respective tab. 26 2.4 / 5 GHz WiFi Settings WiFi is active/inactive Wireless Name
(SSID) Hide SSID Wireless Password Enable or disable this WiFi frequency. This is the name of your Wi-Fi network for identification, also sometimes referred to as SSID. The SSID can consist of any combination of up to 32 alphanumerical characters. Check the box to hide your SSID. When hidden, the SSID will not be visible as an available Wi-Fi network to clients clients must manually enter the SSID in order to connect. A hidden SSID is typically more secure than a visible SSID. Enter your WiFi password. A complex, hard-to-guess key is recommended. 27 5.3 Parental Control Basic > Parental Control The Parental Control feature allows you to restrict Internet access to selected devices on your network at specified times e.g. disabling Internet access for a childs smartphone. 28 1. Set the slider to active to enable parental control. 2. Click ADD NEW to add and setup a new device for parental controls. 3. Select a device from the Client menu or enter the MAC address manually. 4. Specify a Device Name and Description for the device easy reference. 5. Check the ENABLE THIS ENTRY box and click apply to save the device. 6. Click the SCHEDULE icon beside the new device to setup the schedule for Internet access:
7. Click and drag to fill in the red blocks on the schedule by day and hour. The red blocks indicate the time blocks during which 8. Click SAVE SCHEDULE to save the schedule and the devices Internet access will now be restricted according to the Internet access is not allowed. schedule. 29 30 6. Expert Settings Your gateways Web User Interface (Web UI) allows you to easily setup its Basic & Expert features. Menu Select the Expert tab in the menu:
Save Remember to save your settings with the save button after making changes. The icon takes you back to the Dashboard. 31 6.1 Dashboard Expert > Dashboard The Dashboard shows a snapshot of your network status with quick links to key features of your gateway. Select any icon on the dashboard: Network Status, Parental Control, Device Settings, LAN, & Security to access more information and settings. Network Status takes you to Expert > Network > Status WPS allows you to switch on WPS. Refer to Expert > Network > WiFi > WPS Parental Control takes you to Expert > Network > Parental Control Device Settings takes you to Expert > Network > Device Settings > Administration LAN takes you to Expert > Network > LAN Security takes you to Expert > Security > Firewall 32 Network Status should display All OK to indicate a functioning LTE network. If you dont see this, check the gateways LEDs and refer to Troubleshooting to diagnose the problem. 6.2 Network Expert > Network The Network menu provides quick links to the basic networking functions of your gateway. When you select the Network menu, the Network Map page is displayed as below. 33 Network Map Expert > Network > Network Map The network map provides a visual overview and status information of the network and devices on the network, with quick links to wireless security settings and client lists. Its important to check and configure security settings. 34 Select icons on the dashboard for more information and settings, as displayed below:
WAN Displays the gateways Wide Area Network (WAN) IP Address and Connection Type (LTE). LAN Displays the gateways Local Area Network (LAN) IP Address and Subnet Mask. Click LAN Settings to modify the settings. 35 LAN > LAN Settings This page allows you to configure your gateway on your Local Area Network (LAN). You can specify a static IP address for your gateway and configure your gateway as a DHCP server to assign IP addresses to other devices on your LAN. Basic MAC Address IP Address Subnet Mask Displays the MAC address of your gateway. A MAC Address is a unique fixed identifier for any device on a network. Specify the IP address here. This IP address will be assigned to your gateway and will replace the default IP address. Specify a subnet mask. The default value is 255.255.255.0 36 Advanced DHCP is active/inactive Toggle the switch to enable or disable DHCP server. Enter the start and end IP address of the IP address IP Address Pool range which your gateways DHCP server will assign to devices on the network. Enter an address lease time in hours. IP addresses will be assigned for this period of time before being reassigned. Enter a primary DNS address. Enter a secondary DNS address. Address Lease Time Primary DNS Address Secondary DNS Address 37 WiFi Displays your gateways 2.4GHz & 5GHz network name (SSID) with switches to quickly enable or disable either WiFi network. Click WiFi Settings to go to Network > WiFi Settings. Connected Devices Displays all devices (clients) connected to your gateway, by Ethernet (LAN) or WiFi
(wireless) e.g. laptops, smartphones. The device name, MAC address and IP address is listed for each device. 38 Status Expert > Network > Status Network Status displays the status of the network across six categories: Internet v4, Internet v6, LTE, LAN, Wireless & System Information. Information is listed in Network Status for reference as described below:
Internet v4 Displays IPv4 Wide Area Network WAN information about your gateways LTE connection. IPv4 is the default Internet protocol widely used across the Internet. Internet v6 Displays IPv6 Wide Area Network WAN information about your gateways LTE connection. IPv6 is an alternative Internet protocol which is not yet widely supported. To setup IPv6 go to Expert > Network > LTE. Contact your ISP for more information about using IPv6. LTE Displays LTE information including signal strength. To edit LTE settings go to Expert > Network > LTE. LAN Displays the gateways Local Area Network (LAN) information including MAC Address, IP Address and Subnet Mask, and DHCP Server status. To edit LAN settings go to Expert > Network > LAN. Wireless 2.4GHz & 5GHz Displays your gateways WiFi information for both 2.4GHz & 5GHz frequencies. Includes network name (SSID) and radio &
channel information. To edit these WiFi settings go to Expert > Network > WiFi Settings. System Information Displays system identifiers unique to your hardware. 39 40 Traffic Query Expert > Network > Network Map Traffic Query displays your network data usage, with upload, download and total traffic displayed in MB. Ensure that your gateways date and time settings are correct in Expert > Device Settings > Date & Time for accurate Monthly usage information. 41 WAN Expert > Network > WAN The Internet Connection screen allows you to configure the settings of various WAN connection types. 1. From the navigation panel, go to Basic Settings > Network > WAN. 2. Configure the following settings below. When done, click Save. WAN Connection Type: Choose your Internet Service Provider type: Dynamic IP or Static IP and enter the appropriate IP Address, Subnet Mask and Default Gateway if using Static IP.. Consult your ISP if the router is unable to obtain a valid IP address or if you are unsure the WAN connection type. 42 Connect to DNS Server: Allows this router to get the DNS IP address from the ISP automatically. A DNS is a host on the Internet that translates Internet names to numeric IP addresses. 43 LTE Expert > Network > LTE LTE settings are pre-configured by default. You can disconnect the LTE connection using the Disconnect button if needed, and the connection and SIM status are displayed accordingly. Data Roaming, APN, PDN and SIM Management PIN settings can be altered using the switch buttons and drop-down menu. You can also setup, enter or change a PIN to use the LTE data connection. 44 LAN Expert > Network > LAN The LAN page allows you to configure your gateway on your Local Area Network (LAN). You can specify a static IP address for your gateway, and configure your gateway as a DHCP server to assign IP addresses to other devices on your LAN. Basic MAC Address Displays the MAC address of your gateway. A MAC address is a unique fixed identifier for every device on a 45 IP Address Subnet Mask network. Specify the IP address here. This IP address will be assigned to your gateway and will replace the default IP address. Specify a subnet mask. The default value is 255.255.255.0 Advanced DHCP is active/inactive Toggle the switch to enable or disable DHCP server. Enter the start and end IP address of the IP address IP Address Pool range which your gateways DHCP server will assign to devices on the network. Enter an address lease time in hours. IP addresses will be assigned for this period of time before being reassigned. Enter a primary DNS address. Enter a secondary DNS address. Address Lease Time Primary DNS Address Secondary DNS Address 46 WiFi Expert > Network > WiFi The WiFi screen displays advanced settings for your gateways WiFi as well as WPS settings. Your gateway is dual-band and uses two Wi-Fi frequencies (2.4GHz & 5GHz) for better wireless performance on your devices. You can edit advanced settings for 2.4GHz or 5GHz frequency bands by selecting the respective tab. 2.4 / 5 GHz WiFi Settings WiFi is active/inactive Wireless Name (SSID) Enable or disable this WiFi frequency. This is the name of your Wi-Fi network for identification, also sometimes referred to as SSID. The SSID can 47 Wireless Password Hide SSID Security Version Encryption consist of any combination of up to 32 alphanumerical characters. Check the box to hide your SSID. When hidden, the SSID will not be visible as an available Wi-Fi network to clients clients must manually enter the SSID in order to connect. A hidden SSID is typically more secure than a visible SSID. Enter your WiFi password. A complex, hard-to-guess key is recommended. Select a WiFi security type from the drop-down menu. WPA/WPA2 is the default setting and the most secure. Security can be disabled by selecting None but this is not recommended. Select which version of security type to use. WPA2 is the most secure but not supported by all wireless clients. Selecting Mixed WPA/WPA2 ensures wireless client compatibility. Displays encryption type according to version. AES encryption is the default setting for WPA2, while Mixed TKIP+AES is default for Mixed WPA/WPA2. 2.4 / 5 GHz Channel Settings Mode Select the wireless standard used for the gateways WiFi. 802.11b/g mixed means 802.11b and 802.11g wireless clients can connect to the gateway, 802.11g/n mixed means 802.11g and 802.11n wireless clients can connect to the gateway. Select a wireless radio channel or use the default Auto setting from the drop-down menu. Changing radio channel can improve WiFi signal depending on how crowded the channel is with other radio signals and interference. Set the channel bandwidth: 20MHz (lower performance Channel Channel Bandwidth 48 but less interference), 40MHz (better performance but likely more interference), or Auto (automatically select based on interference level). WPS Displays the gateways WPS Settings.
(How can it be Enrollee?) 49 Client List Expert > Network > Client List Displays all devices (clients) connected to your gateway, by Ethernet (LAN) or WiFi (wireless) e.g. laptops, smartphones. The device name, MAC address and IP address is listed for each device. 50 6.3 Device Settings Expert > Device Settings Various administrative functions of your gateway can be configured from the Device Settings menu, including the Web UI login password, gateway date & time settings, backup, gateway firmware and system logs. 51 Administration Expert > Device Settings > Administration The administration function allows you to change the login password for the gateways Web UI. Its essential to change this password for the security of your gateway. Use hard-to-guess password which include combinations of numbers, letters and symbols, and change your password regularly. 1. Enter the current password for authentication. 2. Enter your name password in the New Password field and again to confirm, and choose Save to save the new settings. 52 Date & Time Expert > Device Settings > Date & Time Set the date and time for your gateway. You can use a Simple Network Time Protocol (SNTP) which synchronizes the date and time with public time servers, or the gateway can get the date and time automatically based on your selected time zone. 1. Select SNTP from the Version options. 2. Select your time zone from the drop-down menu. 3. If you want to use SNTP to synchronize date and time with public time servers, enter the NTP Servers and Save settings. 4. Set the Version back to Automatic to use the selected time zone automatically, and Save the settings. Examples of commonly used NTP Servers include time.microsoft.com or time.google.com. 53 Backup / Restore Expert > Device Settings > Backup & Restore The Backup & Restore page enables you to save/backup the gateways current settings as a file to your local computer, or restore your gateway to previously saved settings by loading a backed up file. You can also reset the gateway back to factory default settings. If the gateway malfunctions or is not responding, then it is recommended that you first reboot the device, and if still experiencing problems reset the device back to its factory default settings. You can reset the gateway back to its default settings using the Reset button on the back of the gateway (press and hold for 2+ seconds). Backup Save a copy of your current settings Restore Restore saved settings from a file Click the Backup button to save the settings file to your local computer. Choose Select File to locate a previously saved settings file on your computer and select it to load the 54 Factory Default Restore Revert all the settings to their default values. file to your gateway. Select Factory Restore to revert your gateway to its original factory default state. This resets all settings. 55 Firmware Expert > Device Settings > Firmware The Firmware page displays your gateways firmware version and hardware version information. You can enter a server path to manually check for a new version or upload a firmware file from your local drive. Contact your ISP or check their website for correct Server Path or to download files manually. You can also schedule automatic updates according to set time periods by clicking the Automatic Updates switch to Active. 56 System Log Expert > Device Settings > System Log System Log is useful information for network administrators or for potentially troubleshooting gateway/network issues. The page displays a detailed information log of network activities under different categories. You can select a category using the drop-down menu or view all categories, as well as clear log entries using the DELETE ALL icon. 57 6.4 Parental Control Expert > Parental Control The Parental Control feature allows you to restrict Internet access to selected devices on your network at specified times e.g. disabling Internet access for a childs smartphone. 1. Set the slider to active to enable parental control. 2. Click ADD NEW to add and setup a new device for parental controls. 3. Select a device from the Client menu or enter the MAC address manually. 4. Specify a Device Name and enter a Description of the device for easy reference. 5. Check the ENABLE THIS ENTRY box and click apply to save the device. 6. Click the SCHEDULE icon beside the new device to setup the schedule for Internet access:
58 7. Click and drag to fill in the red blocks on the schedule by day and hour. The red blocks indicate the time blocks during which 8. Click SAVE SCHEDULE to save the schedule and the devices Internet access will now be restricted according to the Internet access is not allowed. schedule. 59 60 6.5 Diagnostic Expert > Diagnostic You can run Ping & Traceroute diagnostic tests with the gateway. Enter the IP address to use for the test and click Start, results are displayed in the box. 61 6.6 Security Expert > Security Use the Security menu to configure various security functions if needed, including Firewall, IP/MAC Binding and Access Control. 62 Firewall Expert > Security > Firewall The gateway features a built-in firewall that provides protection to your network from unauthorized intrusions from the Internet. The firewall features four modules which can be enabled or disabled using the switches. SPI Firewall Stateful Packet Inspection (SPI) firewall protection means only packets matching a known active connection will be allowed by the firewall, and others will be rejected. An SPI firewall goes beyond stateless filtering and checks an entire packets content rather than only packet headers. This is a security feature to help distinguish between legitimate packets of information and potentially harmful packets, and provides greater security for your network. DoS Protection Denial-of-Service (DoS) is a common form of malicious attack against a network. The gateways firewall can protect against such attacks by filtering unreasonable packets that could flood and disable network with large amounts of traffic. WAN Block Ping When active the gateway will not answer ping requests from the Internet. This can increase security as pinging is a common method used by hackers to test networks. LAN Block Ping When active the gateway will not answer ping requests from the local network. This can increase security as pinging is a common method used by hackers to test networks. 63 IP / MAC Binding Expert > Security > IP / MAC Binding IP/MAC Binding allows you to reserve a static IP address for a device on the network, rather than being assigned a new (dynamic) IP address by the gateways DHCP Server every time the device connects to the gateway. Static IP addresses can be useful for using various services on the local network. Every device is identified by a unique MAC address, and the IP address can be bound to the MAC address. 1. Switch IP/MAC Binding on using the switch. 2. Click ADD NEW to setup a new client for IP/MAC Binding. 3. Select a device from the Client menu or enter the MAC address manually. 4. Specify the IP Address the client will use, and enter a Description of the device for easy reference. 5. Check the ENABLE THIS ENTRY box and click apply to save the device. 6. Click the REMOVE or EDIT icon beside any entry in the Binding List to remove or edit the entry. 64 65 Access Control Expert > Security > Access Control Access Control is a security feature that can help to prevent unauthorized users from connecting to your gateway. You can define a list of network devices permitted (whitelist) or denied (blacklist) to connect to the gateway. Devices are each identified by their unique MAC address or IP address. 1. Switch Access Control on using the switch. 2. Select Blacklist (not permitted) or Whitelist (permitted), and click ADD NEW. 3. Select a device from the Client menu or enter the MAC address manually. 4. Enter the Name of the device for easy reference. 5. Check the ENABLE THIS ENTRY box and click apply to save the device. 6. Click the REMOVE or EDIT icon beside any entry in your Blacklist or Whitelist to remove or edit the entry. 66 67 6.7 NAT Forwarding Expert > NAT Forwarding Functions in the Network Address Translation (NAT) Forwarding menu can improve network performance and security. 68 DMZ Expert > NAT Forwarding > DMZ A Demilitarized Zone (DMZ) is an isolated area in your local network where a computer runs outside the firewall and receives/intercepts all incoming Internet traffic. This can provide an extra layer of security to the rest of the network, or can be useful if a network client PC cannot run an application properly from behind an NAT firewall. However since it opens the client up to unrestricted two-way access this computer is vulnerable. DMZ should be configured only by expert network users aware of the security risks. 1. Use the switch to set DMZ to active. 2. Enter the IP Address of the computer to provide the DMZ service (ensure this computer is using a Static IP Address) 69 UPnP Expert > NAT Forwarding > UPnP Universal plug-and-play (UPnP) is a set of networking protocols which enables network devices to communicate and automatically establish working configurations with each other, such as computers, printers, mobile devices etc. Its typically used for data sharing, communications and entertainment purposes, although sometimes not preferred due to security concerns. Some devices may require UPnP to be enabled to function properly. Use the switch to set UPnP to active or inactive, according to your requirements. 70 ALG Expert > NAT Forwarding > ALG Application Level Gateway (ALG) settings are advanced functions that can resolve issues where services are disrupted by the firewall. Each ALG module is a security component that augments the firewall. Services such as VPNs or Virtual Servers may require ALG modules enabled. By default all ALG modules are active. Use the switches to disable any ALG module required. ALG Settings are recommended for expert users only. SIP ALG may disrupt WiFi calling for cellphones connected to the network. Manage ALG Settings PPTP Passthrough L2TP Passthrough Point-to-Point Tunneling Protocol (PPTP) is a module for implementing virtual private networks. Layer 2 Tunneling Protocol (L2TP) is a tunneling protocol used to support virtual private networks (VPNs) 71 IPSec Passthrough FTP ALG TFTP ALG RTSP ALG SIP ALG or as part of the delivery of services by ISPs. Internet Protocol Security (IPsec) is a protocol suite for securing Internet Protocol (IP) communications by authenticating and encrypting each IP packet of a communication session. File Transfer Protocol is a widely and commonly used method of exchanging files over IP networks. The FTP ALG monitors PORT, PASV, and 227 commands. It performs NAT on the IP, port, or both in the message and gate opening on the device as necessary Trivial File Transfer Protocol (TFTP) is a simple protocol used for files transfer (RFC 1350). TFTP is implemented on top of UDP, with destination port 69 as the well-
known port. The TFTP Application Layer Gateway (ALG) processes TFTP packets that initiate the request. The Real Time Streaming Protocol (RTSP) is a network control protocol designed for use in entertainment and communications systems to control streaming media servers. The Session Initiation Protocol (SIP) is a communications protocol for signaling and controlling multimedia communication sessions. The most common applications of SIP are in Internet telephony for voice and video calls, as well as instant messaging all over Internet Protocol (IP) networks. 72 Virtual Servers Expert > NAT Forwarding > Virtual Servers This function allows you to set up an internet service on a local computer, without exposing the local computer to the internet. Internet traffic is directed to a specific port or range of ports on a device or devices on your local network. You can also build various sets of port redirection, to provide various internet services on different local computers via a single Internet IP address. It also allows PCs outside the network to access services provided by a computer in the local network. 1. Click ADD NEW and enter the parameters to setup a virtual server:
73 Service Type External Port Start External Port End Internal IP Client Internal Port Protocol Specify the service type e.g. HTTP, FTP etc. Specify the external/public port to access the computer on your local network. Select the type of Internet Protocol. Enter the IP address of the computer on your local network. Select whether to manually assign Internal (Private) IP
& Port. Specify the internal/private port you wish to use on the computer in your local network. Select the connection protocol: TCP, UDP or All. 2. Check ENABLE THIS ENTRY and click APPLY to save and enable the settings for your virtual server. You can remove or edit any Virtual Server entry using the icons. 74 7. Troubleshooting If you are having problems with your gateway, try these basic steps in this section before looking for further solutions. Phone or computer is disconnected from the gateway. Your phone or computer might have lost the connection to the gateway due to interference, system updates, or any number of reasons. If youre not connected, reconnect to the gateways WiFi and make sure the password is correct, or use an Ethernet cable to connect directly to the gateways LAN port. Follow the steps in 4. Login to your LTE WiFi Gateway for more help. Cannot find the Wi-Fi network or cannot connect to the gateway. If you cant see your gateways WiFi when scanning available networks, or if you cant establish a connection, try the following:
- Refresh the list of available WiFi networks on your device.
- Switch the gateway off and back on again with the power switch.
- Move the gateway closer to your device or move your device closer to the gateway.
- Restart your device or computer. If you still cant find the WiFi network or establish a connection, then try resetting your gateway back to factory default settings. To do this, press and hold the reset button on the back of the gateway for at least 2 seconds and wait for the gateway to restart. Then repeat the connection process as described in 4. Login to your LTE WiFi Gateway. Cant access the Web User Interface to configure settings. If you cant access the Web UI, it might be an issue with your device or computers proxy or IP address settings. Make sure that proxy settings are disabled and that your device or computer can be allocated an IP address on the network by the gateways DHCP server. Youll need to check the support for your device or computers operating system e.g. Windows, macOS, for detailed instructions how to do this. 75 8. Tips & tricks Taking care of your SIM card
- You should not remove your SIM card from the gateway unless asked to do so by customer service.
- Keep your SIM card dry and clean
- Avoid extreme temperatures and magnetic fields
- Do not bend, cut, trim or modify the SIM card in any way.
- Avoid touching the SIM cards gold contacts. Get the best WiFi signal Where you place the gateway can affect your wireless coverage. For the best WiFi performance, your gateway needs open spaces, away from walls, obstructions and heavy-duty appliances or electronics. Surf the Internet faster Have you thought of changing your network frequency band to enjoy a faster connection? Your gateway is dual-band (2.4GHz &
5GHz), so youll likely get better speed by switching to the 5GHz band instead of the more commonly used and congested 2.4GHz band. Make sure your 5GHz WiFi is active at Basic > Network > WiFi in the gateways Web UI, and connect your WiFi device or computer to the 5GHz band instead of 2.4GHz. Network security Your gateway is pre-set with the recommended WPA2 security type, but you should immediately change the default WiFi password, as well as the Web UI login password. You can do so at Expert > Network > WiFi and Expert > Device Settings >
Administration in the Web UI. Its not recommended to change WiFi security type: WPA2 with AES is the most secure. And its never recommended to disable WiFi security (no security type), this means your network is open and anybody within range can connect by WiFi. 76 9. Technical Specification General Technical Standard 3GPP LTE , LTE Category 12 Frequency band Wi-Fi Standard LTE FDD: B2, B4, B5, B13, B48, B66 802.11 a/b/g/n/ac Dimensions (L x W x H) 170mm x 124mm x 43.4mm Operating temperature range Storage temperature range
-20 45 C
-40 85 C Connections DC input Ethernet plugs 12V/ 2A RJ-45 LAN * 2, RJ-45 WAN *1 77 Federal Communication Commission Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
Increase the separation between the equipment and receiver.
- Reorient or relocate the receiving antenna.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Operations in the 5.15-5.25GHz band are restricted to indoor usage only. Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. 78