FCC ID: MSQ-G35CZ Desktop PC

Desktop PC G35CZ User Guide E16478 First Edition April 2020 Copyright 2020 ASUSTeK Computer Inc. All Rights Reserved. No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK Computer Inc. (ASUS). Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing. ASUS PROVIDES THIS MANUAL AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT. SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT. Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners benefit, without intent to infringe. 2 Contents Notices ................................................................................................................................................ 4 Safety information ........................................................................................................................... 9 Conventions used in this guide.................................................................................................10 Where to find more information ...............................................................................................10 Package contents ...........................................................................................................................11 Chapter 1 Welcome! ...........................................................................................................................................13 Getting started Getting to know your computer ...............................................................................................13 Installing a swappable Solid State Drive (SSD) ....................................................................16 Setting up your computer...........................................................................................................21 Turning your computer ON ........................................................................................................22 Chapter 2 Connecting a USB storage device ............................................................................................23 Connecting devices to your computer Connecting microphone and speakers ..................................................................................24 Connecting multiple external displays ..................................................................................26 Connecting an HDTV ....................................................................................................................27 Chapter 3 Proper posture when using your Desktop PC ......................................................................29 Using your computer Chapter 4 Wired connection ...........................................................................................................................31 Connecting to the Internet Chapter 5 Troubleshooting .............................................................................................................................35 Troubleshooting Windows 10 User Manual Appendix Starting for the first time .............................................................................................................45 Using the Windows 10 UI ...........................................................................................................46 Keyboard shortcuts .......................................................................................................................50 ASUS contact information ASUS contact information ...........................................................................................................52 3 Notices ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for the detailed recycling information in different regions. REACH Complying with the REACH (Registration, Evaluation, Authorisation, and Restriction of Chemicals) regulatory framework, we published the chemical substances in our products at ASUS REACH website at http://csr.asus.com/english/REACH.htm Federal Communications Commission Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference; and This device must accept any interference received including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with manufacturers instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. The use of shielded cables for connection of the monitor to the graphics card is required to assure compliance with FCC regulations. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the users authority to operate this equipment. Lithium Battery Warning CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturers instructions. 4 Avertissement relatif aux batteries Lithium ATTENTION ! Danger dexplosion si la batterie nest pas correctement remplace. Remplacer uniquement avec une batterie de type semblable ou quivalent, recommande par le fabricant. Jeter les batteries usages conformment aux instructions du fabricant. Compliance Statement of Innovation, Science and Economic Development Canada (ISED) This device complies with Innovation, Science, and Economic Development Canada licence exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device:

Operation in the band 51505250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. CAN ICES-3(B)/NMB-3(B) Dclaration de conformit de Innovation, Sciences et Dveloppement conomique Canada (ISED) Le prsent appareil est conforme aux CNR dInnovation, Sciences et Dveloppement conomique Canadaapplicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes : (1) lappareil ne doit pas produire de brouillage, et (2) lutilisateur de lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. La bande 5150 5250 MHz est rserve uniquement pour une utilisation lintrieur afin de rduire les risques de brouillage prjudiciable aux systmes de satellites mobiles utilisant les mmes canaux. CAN ICES-3(B)/NMB-3(B) IC: Canadian Compliance Statement Complies with the Canadian ICES-003 Class B specifications. This device complies with RSS 210 of Industry Canada. This Class B device meets all the requirements of the Canadian interference-

causing equipment regulations. This device complies with Industry Canada license exempt RSS standard(s). Operation is subject to the following two conditions: this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Dclaration de conformit dIndustrie Canada Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada. Cet appareil numrique de la classe B respecte toutes les exigences du Rglement sur le matriel brouilleur du Canada. Le prsent appareil est conforme aux normes CNR dIndustrie Canada applicables aux appareils radio exempts de licence. Son utilisation est sujette aux deux conditions suivantes : (1) cet appareil ne doit pas crer dinterfrences et (2) cet appareil doit tolrer tout type dinterfrences, y compris celles susceptibles de provoquer un fonctionnement non souhait de lappareil. Canadian Department of Communications Statement This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This class B digital apparatus complies with Canadian ICES-003. 5 Dclaration du Dpartement Canadien des Communications Cet appareil numrique ne dpasse pas les limites de classe B en terme dmissions de nuisances sonores, par radio, par des appareils numriques, et ce conformment aux rgulations dinterfrence par radio tablies par le dpartement canadien des communications. Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada. VCCI: Japan Compliance Statement VCCI Class B Statement This is a Class B product based on the standard of the VCCI Council. If this is used near a radio or television receiver, it may cause radio interference. Install and use equipment according to the instruction manual. Equipment registered based on the confirmation measurement at the user installation site. This is a product for which interference was measured at the present installation site and confirmed to comply with the standard of Voluntary Control Council for Interference by Information Technology Equipment (VCCI). Before using the equipment at any location other than the present installation site, the member shall measure interference for confirmation and register the result to VCCI. India E-Waste (Management) Rules 2016 This product complies with the India E-Waste (Management) Rules, 2016 and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls (PBBs) and polybrominated diphenyl ethers (PBDEs) in concentrations exceeding 0.1% by weight in homogenous materials and 0.01 %

by weight in homogenous materials for cadmium, except for the exemptions listed in Schedule II of the Rule. KC: Korea Warning Statement 6 RF Equipment Notices CE: European Community Compliance Statement The equipment complies with the RF Exposure Requirement 1999/519/EC, Council Recommendation of 12 July 1999 on the limitation of exposure of the general public to electromagnetic fields (0300 GHz). Wireless Radio Use This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz frequency band. For the standard EN 300 440 V2.1.1, the device operating in 802.11a/n/ac mode is considered as a receiver category 2. Exposure to Radio Frequency Energy The radiated output power of the Wi-Fi technology is below the FCC radio frequency exposure limits. Nevertheless, it is advised to use the wireless equipment in such a manner that the potential for human contact during normal operation is minimized. FCC Bluetooth Wireless Compliance The antenna used with this transmitter must not be colocated or operated in conjunction with any other antenna or transmitter subject to the conditions of the FCC Grant. Bluetooth Industry Canada Statement This Class B device meets all requirements of the Canadian interference-causing equipment regulations. Cet appareil numrique de la Class B respecte toutes les exigences du Rglement sur le matriel brouilleur du Canada. BSMI: Taiwan Wireless Statement Japan RF Equipment Statement KC (RF Equipment) 7 Simplified EU Declaration of Conformity ASUSTek Computer Inc. hereby declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Full text of EU declaration of conformity is available at https://www.asus.com/support/. The Wi-Fi operating in the band 5150-5350MHz shall be restricted to indoor use for countries listed in the table below:

AT DE LV NO FI BE IS LI PL SE BG IE LT PT CH CZ IT LU RO UK DK EL HU SI HR EE ES MT SK FR CY NL TR This ASUS product complies with IMDA Standards. Regional notice for Singapore Complies with IMDA Standards DB103778 Optical Drive Safety Information Laser Safety Information CD-ROM Drive Safety Warning CLASS 1 LASER PRODUCT WARNING! To prevent exposure to the optical drives laser, do not attempt to disassemble or repair the optical drive by yourself. For your safety, contact a professional technician for assistance. Service warning label WARNING! INVISIBLE LASER RADIATION WHEN OPEN. DO NOT STARE INTO BEAM OR VIEW DIRECTLY WITH OPTICAL INSTRUMENTS. CDRH Regulations The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States. WARNING! Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product installation guide may result in hazardous radiation exposure. 8 Coating Notice Safety information IMPORTANT! To provide electrical insulation and maintain electrical safety, a coating is applied to insulate the device except on the areas where the I/O ports are located. Disconnect the AC power and peripherals before cleaning. Wipe the Desktop PC using a clean cellulose sponge or chamois cloth dampened with solution of nonabrasive detergent and a few drops of warm water then remove any extra moisture with a dry cloth. DO NOT place on uneven or unstable work surfaces. Seek servicing if the casing has been damaged. DO NOT expose to dirty or dusty environments. DO NOT operate during a gas leak. DO NOT place or drop objects on top and do not shove any foreign objects into the Desktop PC. DO NOT expose to strong magnetic or electrical fields. DO NOT expose to or use near liquids, rain, or moisture. DO NOT use the modem during electrical storms. Battery safety warning: DO NOT throw the battery in fire. DO NOT short circuit the contacts. DO NOT disassemble the battery. Use this product in environments with ambient temperatures between 5C (41F) and 40C

(104F). DO NOT cover the vents on the Desktop PC to prevent the system from getting overheated. DO NOT use damaged power cords, accessories, or other peripherals. To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system. Seek professional assistance before using an adapter or extension cord. These devices could interrupt the grounding circuit. Ensure that your power supply is set to the correct voltage in your area. If you are not sure about the voltage of the electrical outlet you are using, contact your local power company. If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer. Hazardous moving parts. Desktop should be completely shutdown before servicing product. Replacing fan components should only be attempted by qualified service personnel. Hazardous Moving Parts Warning WARNING: Keep fingers and other body parts away from any moving parts. 9 Conventions used in this guide To ensure that you perform certain tasks properly, take note of the following symbols used throughout this manual. DANGER/WARNING:: Information to prevent injury to yourself when trying to complete a task. CAUTION: Information to prevent damage to the components when trying to complete a task. IMPORTANT: Instructions that you MUST follow to complete a task. NOTE: Tips and additional information to help you complete a task. Where to find more information Refer to the following sources for additional information and for product and software updates. ASUS websites The ASUS website provides updated information on ASUS hardware and software products. Refer to the ASUS website www.asus.com. ASUS Local Technical Support Visit ASUS website at https://www.asus.com/support/contact for the contact information of local Technical Support Engineer. 10 Package contents Desktop PC G35CZ Keyboard x1 (optional) Mouse x1 (optional) I n s t a ll a ti o n G u i d e Power cord x1 Installation Guide x1 Warranty Card x1 If any of the above items is damaged or missing, contact your retailer. The illustrated items above are for reference only. Actual product specifications may vary with different models. 11 12 Chapter 1 Getting started Welcome!

Thank you for purchasing the ASUS Desktop PC!

The ASUS Desktop PC provides cutting-edge performance, uncompromised reliability, and user-

centric utilities. All these values are encapsulated in a stunningly futuristic and stylish system casing. Read the ASUS Warranty Card before setting up your ASUS Desktop PC. Getting to know your computer Illustrations are for reference only. The ports, their locations and the chassis color vary with different models. 13 Front & Top 14 Power button. Press this button to turn on your computer. NFC detection area. Read information from a contactless card, NFC tag, or other NFC devices. USB 3.1 gen1 ports. The Universal Serial Bus 3.1 gen1 (USB 3.1 gen1) ports connect to USB 3.1 gen1 devices such as a mouse, printer, scanner, camera, PDA, and others. DO NOT connect a keyboard / mouse to any USB 3.1 gen1 port when installing Windows operating system. Due to USB 3.1 gen1 controller limitations, USB 3.1 gen1 devices can only be used under a Windows OS environment and after USB 3.1 gen1 driver installation. USB 3.1 gen1 devices can only be used as data storage only. We strongly recommend that you connect USB 3.1 gen1 devices to USB 3.1 gen1 ports for faster and better performance for your USB 3.1 gen1 devices. USB 3.1 gen1 Type-C ports. The Universal Serial Bus 3.1 gen1 (USB 3.1 gen1) Type-C ports connect to USB 3.1 gen1 Type-C devices. The output voltage of the USB 3.1 gen1 Type-C ports is 5V, 0.9A. Microphone port. This port connects to a microphone. Headphone port. This port connects to a headphone or speaker. Supported by ASUS Audio Wizard. Headset hanger. Press to open the headset hanger (with maximum load up to 1kg) and hang your headset here. 15 Installing a swappable Solid State Drive (SSD) To install a swappable SSD 1. 1. 2. Open the SSD compartment cover. Push the swappable SSD gently into the SSD bay. Select a program from the AutoPlay window to access your files. You can only use the 7mm SSD in this module. 16 Rear DisplayPort. This port is for a DisplayPort-compatible device. AMD Ryzen 7 series AMD Ryzen 9 series AMD Picasso series DisplayPort Not supported Not supported HDMI Not supported Not supported Supported Supported HDMI port. This port is for a High-Definition Multimedia Interface (HDMI) connector, and is HDCP compliant allowing playback of HD DVD, Blu-ray, and other protected content. BIOS FLBK port. Insert a USB storage device to the BIOS FLBK port and launch the BIOS Flashback Wizard to automatically download the latest BIOS version. BIOS FLBK button. Press the BIOS Flashback button for three seconds until the Flashback LED blinks three times, indicating that the BIOS Flashback function is enabled. USB 3.2 gen2 ports. The Universal Serial Bus 3.2 gen2 (USB 3.2 gen2) ports connect to USB 3.2 gen2 devices such as a mouse, printer, scanner, camera, PDA, and others. USB 3.2 gen2 Type-C port. The Universal Serial Bus 3.2 gen2 (USB 3.2 gen2) Type-C port connects to USB 3.2 gen2 Type-C devices. The output voltage of the USB 3.2 gen2 Type-C port is 5V, 3A. USB 3.2 gen1 ports. The Universal Serial Bus 3.2 gen1 (USB 3.2 gen1) ports connect to USB 3.2 gen1 devices such as a mouse, printer, scanner, camera, PDA, and others. Optical S/PDIF Out port. This port connects to the optical S/PDIF devices. Rear Speaker Out port (black). This port connects to the rear speakers in a 4, 6, and 8-channel audio configuration. Center/Subwoofer port (orange). This port connects to the center/subwoofer speakers. 17 Microphone port (pink). This port connects to a microphone. Line Out port (lime). This port connects to a headphone or speaker. In a 4.1, 5.1, or 7.1-channel configuration, the function of this port becomes Front Speaker Out. Supported by ASUS Audio Wizard. Line In port (light blue). This port connects to a tape, CD, DVD player, or other audio sources. Refer to the audio configuration table below for the function of the audio ports in a 2.1, 4.1, 5.1, or 7.1-channel configuration. Audio 2.1, 4.1, 5.1, or 7.1-channel configuration Headset 2.1-channel 4.1-channel 5.1-channel Light Blue Line In Port Lime Pink Orange Black Line Out Mic In Line In Mic In Line In Mic In Front Speaker Out Front Speaker Out Front Speaker Out Center/Subwoofer Center/Subwoofer Rear Speaker Out Rear Speaker Out Rear Speaker Out 7.1-channel Side speaker Mic In Power connector. Plug the power cord to this connector. RATING:

100~120/220~240Vac, 50/60Hz, 9.0/4.5A. Power switch. Switch to turn ON/OFF the power supply to your computer. Expansion slot brackets. Remove the expansion slot bracket when installing an expansion card. ASUS Graphics Cards (on selected models only). The display output ports on these optional ASUS Graphics Cards may vary with different models. LAN (RJ-45) port. This port allows Gigabit connection to a Local Area Network (LAN) through a network hub. Activity/Link LED Speed LED Status OFF ORANGE BLINKING Description No link Linked Data activity Status OFF ORANGE GREEN Description 10Mbps connection 100Mbps connection 1Gbps connection ACT/LINK LED SPEED LED LAN port Air vents. These vents allow air ventilation. DO NOT block the air vents on the chassis. Always provide proper ventilation for your computer. USB 3.1 gen2 ports. The Universal Serial Bus 3.1 gen2 (USB 3.1 gen2) ports connect to USB 3.1 gen2 devices such as a mouse, printer, scanner, camera, PDA, and others. 18 Rear (Axial Fan model) DisplayPort. This port is for a DisplayPort-compatible device. AMD Ryzen 7 series AMD Ryzen 9 series AMD Picasso series DisplayPort Not supported Not supported HDMI Not supported Not supported Supported Supported HDMI port. This port is for a High-Definition Multimedia Interface (HDMI) connector, and is HDCP compliant allowing playback of HD DVD, Blu-ray, and other protected content. BIOS FLBK button. Press the BIOS Flashback button for three seconds until the Flashback LED blinks three times, indicating that the BIOS Flashback function is enabled. BIOS FLBK port. Insert a USB storage device to the BIOS FLBK port and launch the BIOS Flashback Wizard to automatically download the latest BIOS version. USB 3.2 gen2 ports. The Universal Serial Bus 3.2 gen2 (USB 3.2 gen2) ports connect to USB 3.2 gen2 devices such as a mouse, printer, scanner, camera, PDA, and others. USB 3.2 gen2 Type-C port. The Universal Serial Bus 3.2 gen2 (USB 3.2 gen2) Type-C port connects to USB 3.2 gen2 Type-C devices. The output voltage of the USB 3.2 gen2 Type-C port is 5V, 3A. USB 3.2 gen1 ports. The Universal Serial Bus 3.2 gen1 (USB 3.2 gen1) ports connect to USB 3.2 gen1 devices such as a mouse, printer, scanner, camera, PDA, and others. Optical S/PDIF Out port. This port connects to the optical S/PDIF devices. Rear Speaker Out port (black). This port connects to the rear speakers in a 4, 6, and 8-channel audio configuration. Center/Subwoofer port (orange). This port connects to the center/subwoofer speakers. 19 Microphone port (pink). This port connects to a microphone. Line Out port (lime). This port connects to a headphone or speaker. In a 4.1, 5.1, or 7.1-channel configuration, the function of this port becomes Front Speaker Out. Supported by ASUS Audio Wizard. Line In port (light blue). This port connects to a tape, CD, DVD player, or other audio sources. Refer to the audio configuration table below for the function of the audio ports in a 2.1, 4.1, 5.1, or 7.1-channel configuration. Audio 2.1, 4.1, 5.1, or 7.1-channel configuration Headset 2.1-channel 4.1-channel 5.1-channel Light Blue Line In Port Lime Pink Orange Black Line Out Mic In Line In Mic In Line In Mic In Front Speaker Out Front Speaker Out Front Speaker Out Center/Subwoofer Center/Subwoofer Rear Speaker Out Rear Speaker Out Rear Speaker Out 7.1-channel Side speaker Mic In Power connector. Plug the power cord to this connector. RATING:

100~120/220~240Vac, 50/60Hz, 9.0/4.5A. Power switch. Switch to turn ON/OFF the power supply to your computer. ASUS Graphics Cards (on selected models only). The display output ports on these optional ASUS Graphics Cards may vary with different models. LAN (RJ-45) port. This port allows Gigabit connection to a Local Area Network (LAN) through a network hub. Activity/Link LED Speed LED Status OFF ORANGE BLINKING Description No link Linked Data activity Status OFF ORANGE GREEN Description 10Mbps connection 100Mbps connection 1Gbps connection ACT/LINK LED SPEED LED LAN port Air vents. These vents allow air ventilation. DO NOT block the air vents on the chassis. Always provide proper ventilation for your computer. USB 3.1 gen2 ports. The Universal Serial Bus 3.1 gen2 (USB 3.1 gen2) ports connect to USB 3.1 gen2 devices such as a mouse, printer, scanner, camera, PDA, and others. 20 Setting up your computer This section guides you through connecting the main hardware devices, such as the external monitor, keyboard, mouse, and power cord, to your computer. Connecting an external monitor Using the ASUS Graphics Card (on selected models only) Connect your monitor to the display output port on the discrete ASUS Graphics Card. To connect an external monitor using the ASUS Graphics Card:

Connect a monitor to a display output port on the ASUS Graphics Card. 1. 2. Plug the monitor to a power source. The display output ports on the ASUS Graphics Card may vary with different models. Connecting a USB keyboard and a USB mouse Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of your computer.

21 Turning your computer ON This section describes how to turn on your computer after setting up your computer. Turning your computer ON To turn your computer ON:

Turn your monitor ON. 1. 2. Press the power button on your computer. Power button 3. Wait until the operating system loads automatically. 22 Chapter 2 Connecting devices to your computer Connecting a USB storage device This desktop PC provides USB 3.1 gen1, USB 3.1 gen2 and USB 3.2 gen2 ports on the front and rear panels. The USB ports allow you to connect USB devices such as storage devices. To connect a USB storage device:

Insert the USB storage device to your computer. Top panel Rear panel 23 Connecting microphone and speakers This desktop PC comes with microphone ports and speaker ports on both the front and rear panels. The audio I/O ports located on the rear panel allow you to connect 2.1-channel, 4.1-channel, 5.1-channel, and 7.1-channel stereo speakers. Connecting Headphone and Mic Connecting headset and microphone Connecting 2.1-channel Speakers 24 Connecting 4.1-channel Speakers Connecting 5.1-channel Speakers Connecting 7.1-channel Speakers 25 Connecting multiple external displays Your desktop PC may come with VGA, HDMI, or DVI ports and allows you to connect multiple external displays. Setting up multiple displays When using multiple monitors, you are allowed to set display modes. You can use the additional monitor as a duplicate of your main display, or as an extension to enlarge your Windows desktop. To set up multiple displays:

Turn off your computer. Connect the two monitors to your computer and connect the power cords to the monitors. Refer to Setting up your computer section in Chapter 1 for details on how to connect a monitor to your computer. Turn on your computer. From the Start menu, click Settings > System > Display. Configure the settings for your displays. For some graphic cards, only the monitor that is set to be the primary display has display during POST. The dual display function works only under Windows. 1. 2. 3. 4. 5. 26 Connecting an HDTV Connect a High Definition TV (HDTV) to the HDMI port of your computer. You need an HDMI cable to connect the HDTV and the computer. The HDMI cable is purchased separately. To get the best display performance, ensure that your HDMI cable is less than 15 meters. 27 28 Chapter 3 Using your computer Proper posture when using your Desktop PC When using your Desktop PC, maintaining the proper posture is necessary to prevent strain to your wrists, hands, and other joints or muscles. This section provides you with tips on avoiding physical discomfort and possible injury while using and fully enjoying your Desktop PC. Eye level to the top of the monitor screen Foot rest 90 angles To maintain the proper posture:

Position your computer chair to make sure that your elbows are at or slightly above the keyboard to get a comfortable typing position. Adjust the height of your chair to make sure that your knees are slightly higher than your hips to relax the backs of your thighs. If necessary, use a footrest to raise the level of your knees. Adjust the back of your chair so that the base of your spine is firmly supported and angled slightly backward. Sit upright with your knees, elbows and hips at an approximately 90 angle when you are at the PC. Place the monitor directly in front of you, and turn the top of the monitor screen even with your eye level so that your eyes look slightly downward. Keep the mouse close to the keyboard, and if necessary, use a wrist rest for support to reduce the pressure on your wrists while typing. Use your Desktop PC in a comfortably-lit area, and keep it away from sources of glare such as windows and straight sunlight. Take regular mini-breaks from using your Desktop PC. 29 30 Chapter 4 Connecting to the Internet Wired connection Connecting via a DSL/cable modem To connect via a DSL/cable modem:

1. Set up your DSL/cable modem. Use an RJ-45 cable to connect your computer to a DSL/cable modem or a local area network (LAN). Refer to the documentation that came with your DSL/cable modem. 2. Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to a DSL/cable modem. Modem LINE LAN RESET PWR RJ-45 cable 3. 4. Turn on the DSL/cable modem and your computer. Configure the necessary Internet connection settings. Contact your network administrator for details or assistance in setting up your Internet connection. For more details, refer to the sections Configuring a dynamic IP/PPPoE network connection or Configuring a static IP network connection. 31 Connecting via a local area network (LAN) To connect via a LAN:

1. Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to your LAN. RJ-45 cable LAN Turn on your computer. 2. 3. Configure the necessary Internet connection settings. Contact your network administrator for details or assistance in setting up your Internet connection. For more details, refer to the sections Configuring a dynamic IP/PPPoE network connection or Configuring a static IP network connection. 32 Configuring a dynamic IP/PPPoE network connection To configure a dynamic IP/PPPoE network connection:

1. Launch Network and Sharing Center in either of these two ways:

From the taskbar, right-click

, then click Open Network and Sharing Center. From the Start menu, click Settings > Network & Internet > Ethernet > Network and Sharing Center. From the Open Network and Sharing Center screen, click Change Adapter settings. a) b) 2. 3. 4. Right-click on your LAN and select Properties. Click Internet Protocol Version 4(TCP/

IPv4) and click Properties. 5. Click Obtain an IP address automatically and click OK. Continue to the next steps if you are using PPPoE connection. 33 7. Return to the Network and Sharing Center and then click Set up a new connection or network. 8. Select Connect to the Internet and click Next. 9. 10. Select Broadband (PPPoE) and click Next. Follow the next onscreen instructions to complete the setup. Configuring a static IP network connection To configure a static IP network connection:

1. 2 3. 4. 5. Repeat steps 1 to 4 of the previous section. Click Use the following IP address. Enter the IP address, Subnet mask and Gateway from your service provider. If needed, enter the preferred DNS Server address and alternative address. When done, click OK. 34 Chapter 5 Troubleshooting Troubleshooting This chapter presents some problems you might encounter and the possible solutions.

? My computer cannot be powered on and the power LED on the front panel does not light up. Check if your computer is properly connected. Check if the wall outlet is functioning. Check if the Power Supply Unit is switched on. Refer to the section Turning your computer ON in Chapter 1.

? My computer hangs. Do the following to close the programs that are not responding:

1. 2. Simultaneously press <Alt> + <Ctrl> + <Delete> keys on the keyboard, then click Task Manager. Under Task Manager in the Processes tab, select the program that is not responding, then click End Task. If the keyboard is not responding, press and hold the Power button on your chassis until the computer shuts down. Then press the Power button to turn it on.

I cannot connect to a wireless network using the ASUS WLAN Card (on selected models only)?

Ensure that you enter the correct network security key for the wireless network you want to connect to. Connect the external antennas (optional) to the antenna connectors on the ASUS WLAN Card and place the antennas on the top of your computer chassis for the best wireless performance. The arrow keys on the number key pad are not working. Check if the Number Lock LED is off. When the Number Lock LED is on, the keys on the number key pad are used to input numbers only. Press the Number Lock key to turn the LED off if you want to use the arrow keys on the number key pad. 35

? No display on the monitor. Check if the monitor is powered on. Ensure that your monitor is properly connected to the video output port on your computer. If your computer comes with a discrete graphics card, ensure that you connect your monitor to a video output port on the discrete graphics card. Check if any of the pins on the monitor video connector is bent. If you discover bent pins, replace the monitor video connector cable. Check if your monitor is plugged to a power source properly. Refer to the documentation that came with your monitor for more troubleshooting information.

? When using multiple monitors, only one monitor has display. Ensure that the both monitors are powered on. During POST, only the monitor connected to the VGA port has display. The dual display function works only under Windows. When a graphics card is installed on your computer, ensure that you connect the monitors to the output port on the graphics card. Check if the multiple displays settings are correct.

? My computer cannot detect my USB storage device. The first time you connect your USB storage device to your computer, Windows automatically installs a driver for it. Wait for a while and go to My Computer to check if the USB storage device is detected. Connect your USB storage device to another computer to test if the USB storage device is broken or malfunctions.

I want to restore or undo changes to my computers system settings without affecting my personal files or data. You can use Windows 10 Refresh your PC without affecting your files recovery option to restore or undo changes to your computers system settings without affecting your personal data such as documents or photos. To use this recovery option, click Settings > Update & recovery > Recovery from the Start menu, select Refresh your PC without affecting your files, and click Get started. 36

The picture on the HDTV is distorted. It is caused by the different resolutions of your monitor and your HDTV. Adjust the screen resolution to fit your HDTV. To change the screen resolution:

From the Start menu, click Settings > System > Display.

? My speakers produce no sound. Ensure that you connect your speakers to the Line out port (lime) on the front panel or the rear panel. Check if your speak is connected to an electrical source and turned on. Adjust your speakers volume. Ensure that your computers system sounds are not Muted. If it is muted, the volume icon is displayed as sounds, click from the Windows notification area, then click

. To enable the system

. If it is not muted, click and drag the slider to adjust the volume. Connect your speakers to another computer to test if the speakers arer working properly.

The DVD drive cannot read a disc. Check if the disc is placed with the label side facing up. Check if the disc is centered in the tray, especially for the discs with non-standard size or shape. Check if the disc is scratched or damaged. 37

The DVD drive eject button is not responding. 1. From the Start menu, click File Explorer. 2. Right-click

, then click Eject from the menu Power Problem Possible Cause Action No power

(The power indicator is off) Incorrect power voltage Set your computers power voltage switch to your areas power requirements. Adjust the voltage settings. Ensure that the power cord is unplugged from the power outlet. Your computer is not turned on. Press the power key on the front panel to ensure that your computer is turned on. Your computers power cord is not properly connected. connected. Use other compatible power cord. Ensure that the power cord is properly PSU (Power supply unit) problems Contact the ASUS Service Center about installing another PSU on your computer. 38 Display Problem Possible Cause Action The signal cable is not connected to the correct VGA port on your computer. No display output after turning the computer on

(Black screen) Connect the signal cable to the correct display port (onboard VGA or discrete VGA port). If you are using a discrete VGA card, connect the signal cable to the discrete VGA port. Signal cable problems Try connecting to another monitor. LAN Problem Possible Cause Action The LAN cable is not connected. Connect the LAN cable to your computer. LAN cable problems Cannot access the Internet Your computer is not properly connected to a router or hub. Network settings Ensure the LAN LED is on. If not, try another LAN cable. If it still does not work, contact the ASUS service center. Ensure that your computer is properly connected to a router or hub. Contact your Internet Service Provider

(ISP) for the correct LAN settings. Problems caused by the anti-

virus software Close the anti-virus software. Driver problems Reinstall the LAN driver 39 Audio Problem System Problem Possible Cause Action Speaker or headphone is connected to the wrong port. Refer to your computers user manual for the correct port. Disconnect and reconnect the speaker to your computer. No Audio Speaker or headphone does not work. Try using another speaker or headphone. The front and back audio ports do not work. Try both the front and back audio ports. If one port failed, check if the port is set to multi-channel. Driver problems Reinstall the audio driver Possible Cause Too many programs are running. Action Close some of the programs. System speed is too slow Computer virus attack Hard disk drive failure The system often hangs or freezes. Memory module problems Use an anti-virus software to scan for viruses and repair your computer. Reinstall the operating system. Send the damaged hard disk drive to ASUS Service Center for servicing. Replace with a new hard disk drive. Replace with compatible memory modules. Remove the extra memory modules that you have installed, then try again. Contact the ASUS Service Center for assistance. There is not enough air ventilation for your computer. Move your computer to an area with better air flow. Incompatible softwares are installed. Reinstall the OS and reinstall compatible softwares. 40 CPU Problem Possible Cause Action Your computer is booting up. Too noisy right after turning on the computer. The BIOS settings have been changed. Old BIOS version It is normal. The fan runs on its full speed when the computer is powering on. The fan slows down after entering the OS. Restore the BIOS to its default settings. Update the BIOS to the latest version. Visit the ASUS Support site at https://

www.asus.com/support to download the latest BIOS versions. Computer is too noisy when in use. The CPU fan has been replaced. Ensure that you are using a compatible or ASUS-recommended CPU fan. There is not enough air ventilation for the computer. Ensure that your computer is working in an area with good air flow. Update the BIOS. If you know how to reinstall the The system temperature is too high. motherboard, try to clean the inner space of the chassis. Contact the ASUS Service Center for assistance. If the problem still persists, refer to your Desktop PCs warranty card and contact the ASUS Service Center. Visit the ASUS Support site at https://www.asus.com/support for the service center information. 41 42 ASUS Desktop PC Windows 10 User Manual Appendix Windows 10 User Manual E10435 First Edition May 2015 Copyright ASUSTeK Computer Inc. All Rights Reserved Starting for the first time When you start your computer for the first time, a series of screens appear to guide you in configuring the basic settings of your Windows 10 operating system. To start your Desktop PC for the first time:

1. 2. 3. 4. Press the power button on your Desktop PC. Wait for a few minutes until the setup screen appears. From the setup screen, pick your region and language that you want to use on your desktop PC. Carefully read the License Terms, then tap I Accept. Follow the onscreen instructions to configure the following basic items:

Personalize Get online Settings Your account 5. Wait until Windows 10 finishes installing the apps and system settings. After the installation, the Windows 10 desktop appears. 45 Using the Windows 10 UI The Windows 10 User Interface (UI) includes the favorite Start menu and the tiled-formatted Start screen. It includes the following features you can use while working on your Desktop PC. Click your account name to change the picture, sign out of your account, or lock your Desktop PC Click to expand the Start screen Click to launch the Start menu Click to display all the apps Pin on or launch an app from the taskbar Click to put on sleep mode, shut down, or restart your desktop PC Pin on or launch a tiled-format app from the Start screen Start menu Windows 10 brings back the Start menu with some enhancements, such as the space that you can customize with your favorite apps, people, or websites. You can launch the Start menu in two ways:

Click the Start button from the lower-left corner of the taskbar. Press the Windows Start key on your keyboard. Pinning apps to the Start screen or taskbar To pin an app to the Start screen or taskbar:

From the Start menu, click All apps, then select the app that you want to pin. Click Pin to Start or Pin to taskbar to pin your selected app to the Start screen or taskbar. You can also drag then drop an app to the Start Screen or taskbar to pin it. 1. 2. 46 Start screen The Start screen , which appears together with the Start menu, helps organize all the apps you need in just one place. The apps on the Start screen are displayed on tiled-format for easy access. Some apps require signing in to your Microsoft account before they are fully launched. Click to restore the Start screen Moving apps on the Start screen You can move apps from the Start screen simply through dragging and dropping the app to your preferred location. Unpinning apps from the Start screen To unpin an app from the Start screen, right-click on the app to activate its settings bar then click Unpin from Start. 47 Taskbar Windows 10 comes with the standard taskbar, which keeps all your currently running apps or items in the background. Unpinning apps from the taskbar 1. 2. From the Start screen or taskbar, right-click the app you want to unpin. Click Unpin from Start or Unpin this program from taskbar to remove the app from the Start screen or taskbar. Using the Task View When you have several running apps, you can click running apps, and click on an app or item to launch it. from the taskbar to display all your If task view is disabled, click

> Show Task View button to display the task view icon

. 48 Snap feature The Snap feature displays about four apps or more in one screen, allowing you to work or switch among apps. Using Snap Use your Desktop PCs mouse or keyboard to activate Snap onscreen. Using your mouse a) Launch an app, then drag and release on a screen corner to snap it in place. b) Snap another app to your preferred location on the screen. Using your keyboard a) Launch an app, press snap the app in place. b) Snap another app using and the arrow keys. and the arrow keys to select the direction where you want to 49 Keyboard shortcuts Using your keyboard, you can also use the following shortcuts to help you launch apps and navigate Windows 10. Switches between the Start screen and the last running app Launches the desktop Launches File Explorer Activates the File search function Launches Share Launches Settings Launches Media Connect

+ <L>

Activates the Lock screen Hides all currently active screens to the taskbar Your desktop PC is mirrored to your secondary monitor Launches Cortana Launches the Run window Launches Ease of Access Center Launches a menu box of Windows tools

+ <D>

+ <E>

+ <F> or

+ <W>

+ <H>

+ <I>

+ <K>

+ <M>

+ <P>

+ <Q>

+ <R>

+ <U>

+ <X>

50 Launches the magnifier and zooms in your screen.

+ <Enter>

Zooms out your screen. Opens the Narrator Settings. Removing everything and reinstalling Windows 10 Restoring your PC to its original factory settings can be done using the Remove everything and reinstall options in PC Settings. Refer to the steps below to use this option. Back up all your data before using this option. This process may take a while to complete. 1. 2. From the Start menu, click Settings > Update & security > Recovery. Scroll down to view the Remove everything and reinstall Windows option. Under this option, click Get started. 3. Follow the onscreen instructions to complete the reinstallation and reset process. 51 ASUS contact information ASUS contact information ASUSTeK COMPUTER INC. Address Telephone Fax Web site 4F, No. 150, Li-Te Rd., Peitou, Taipei 112, Taiwan

+886-2-2894-3447

+886-2-2890-7798 www.asus.com/

Technical Support Telephone Fax Online support

+86-21-38429911

+86-21-5866-8722, ext. 9101#

http://qr.asus.com/techserv ASUS COMPUTER INTERNATIONAL (America) Address Telephone Fax Web site 48720 Kato Rd., Fremont, CA 94538, USA

+1-510-739-3777

+1-510-608-4555 http://www.asus.com/us/

Technical Support Support fax Telephone Online support

+1-812-284-0883

+1-812-282-2787 http://qr.asus.com/techserv ASUS COMPUTER GmbH (Germany and Austria) Address Fax Web site Online contact Harkort Str. 21-23, D-40880 Ratingen, Germany

+49-2102-959931 http://www.asus.com/de http://eu-rma.asus.com/sales Technical Support Telephone Support Fax Online support

+49-2102-5789555

+49-2102-959911 http://qr.asus.com/techserv 52

ASUSTeK COMPUTER INC. FCC ID.: MSQ-G35CZ FCC ID Label 1F, No. 15, Lide Rd, Beitou, Taipei, Taiwan Tel : +886-2-28943447

ASUSTeK COMPUTER INC. The FCC ID will be placed on the equipment as shown in the photograph below. FCC ID.: MSQ-G35CZ 1F, No. 15, Lide Rd, Beitou, Taipei, Taiwan Tel : +886-2-28943447

FCC ID: MSQ-G35CZ Date: May 22, 2020 Federal Communications Commission Authorization and Evaluation Division Confidentiality Request Pursuant to Sections 0.457 and 0.459 of the Commissions Rules, the Applicant Hereby requests confidential treatment of information accompanying this Application as outlined below:

Type of Confidentiality Requested Exhibit Short Term Short Term Short Term Short Term Permanent Permanent Permanent Permanent Permanent Block Diagrams External Photos Internal Photos Tune-Up Procedure Schematics Test Setup Photos Users Manual Operation Description/Theory of Operation Parts List & Placement/BOM The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these matters might be harmful to the Applicant and provide unjustified benefits to its competitors. The Applicant understands that pursuant to Rule 0.457, disclosure of this Application and all accompanying documentation will not be made before the date of the Grant for this application. Permanent Confidentiality:

The applicant requests the exhibits listed above as permanently confidential be permanently withheld from public review due to materials that contain trade secrets and proprietary information not customarily released to the public Short-Term Confidentiality:

The applicant requests the exhibits selected above as short term confidential be withheld from public view for a period of 180 days from the date of the Grant of Equipment Authorization and prior to marketing. This is to avoid premature release of sensitive information prior to marketing or release of the product to the public. Sincerely,

Jackson Yen / Associate Vice President ASUSTeK COMPUTER INC.

Vincent Lin DEKRA Testing and Certification Co., Ltd. No.5-22, Ruishukeng, Linkou Dist., New Taipei City 24451, Taiwan, R.O.C. ASUSTeK COMPUTER INC. 1F., No. 15, Lide Rd., Beitou Dist., Taipei City 112, Taiwan Taipei Taiwan Declaration of Authorization We Name:

Address:

City:

Country:

Declare that:

Name Representative of agent:

Agent Company name:

Address:

City:

Country:

is authorized to apply for certification of the following product(s):

Product Name: Desktop PC Model: G35CZ FCC ID: MSQ-G35CZ IC: 3568A-G35CZ Trademark: ASUS on our behalf. This is valid until May 22, 2021, or until FCC and IC certification are completed, whichever comes sooner. Date:

City:

Name:

Function:

Signature:

Associate Vice President Jackson Yen 2020/05/22 Taipei