FCC ID: MSQG732LXS Notebook PC

E15999 First Edition / February 2020 More info:

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2 Table of Contents About this manual .....................................................................................................7 Conventions used in this manual ............................................................................. 8 Icons .................................................................................................................................... 8 Typography ....................................................................................................................... 8 Safety precautions .....................................................................................................9 Using your Notebook PC .............................................................................................. 9 Caring for your Notebook PC ..................................................................................... 10 Proper disposal ................................................................................................................ 11 Chapter 1: Hardware Setup Getting to know your Notebook PC ...................................................................14 Top View ............................................................................................................................. 14 Bottom View ..................................................................................................................... 19 Right View.......................................................................................................................... 21 Left View............................................................................................................................. 22 Rear View ........................................................................................................................... 23 Chapter 2: Using your Notebook PC Getting started ...........................................................................................................26 Charge your Notebook PC ........................................................................................... 26 Lift to open the display panel .................................................................................... 28 Press the power button ................................................................................................ 28 Using the touchpad ..................................................................................................29 Using the keyboard ...................................................................................................36 Function keys ................................................................................................................... 36 Windows 10 keys .......................................................................................................... 38 Using the numeric keypad .......................................................................................... 39 3 Chapter 3: Working with Windows 10 Starting for the first time .........................................................................................42 Start menu ...................................................................................................................43 Windows apps ..........................................................................................................45 Working with Windows apps.................................................................................... 46 Customizing Windows apps ..................................................................................... 46 Task view .......................................................................................................................49 Snap feature ................................................................................................................50 Snap hotspots .................................................................................................................. 50 Action Center ..............................................................................................................52 Other keyboard shortcuts ......................................................................................53 Connecting to wireless networks ........................................................................55 Wi-Fi ..................................................................................................................................... 55 Bluetooth .......................................................................................................................... 56 Airplane mode ................................................................................................................. 57 Connecting to wired networks .............................................................................58 Turning your Notebook PC off ..............................................................................60 Putting your Notebook PC to sleep ....................................................................61 Chapter 4: Power-On Self-Test (POST) The Power-On Self-Test (POST) .............................................................................64 Using POST to access BIOS and Troubleshoot...................................................... 64 BIOS ................................................................................................................................64 Accessing BIOS ................................................................................................................ 65 Recovering your system ..........................................................................................66 Performing a recovery option .................................................................................... 67 4 Tips and FAQs Useful tips for your Notebook PC ........................................................................70 Hardware FAQs ...........................................................................................................71 Software FAQs .............................................................................................................74 Appendices Overview ............................................................................................................................ 78 Network Compatibility Declaration ......................................................................... 78 Non-Voice Equipment .................................................................................................. 78 Federal Communications Commission Interference Statement ................... 80 FCC Radio Frequency (RF) Exposure Caution Statement ................................. 81 Compliance Statement of Innovation, Science and Economic Development Canada (ISED) ................................................................................................................... 82 Dclaration de conformit de Innovation, Sciences et Dveloppement conomique Canada (ISED) ........................................................................................ 82 UL Safety Notices ............................................................................................................ 83 Power Safety Requirement .......................................................................................... 84 TV Notices ......................................................................................................................... 84 Macrovision Corporation Product Notice .............................................................. 84 Prevention of Hearing Loss ......................................................................................... 84 Nordic Lithium Cautions (for lithium-ion batteries) ........................................... 85 CTR 21 Approval (for Notebook PC with built-in Modem) .............................. 86 Declaration of Compliance for Product Environmental Regulation............. 88 5 EU REACH and Article 33 .............................................................................................. 88 EU RoHS.............................................................................................................................. 88 Japan JIS-C-0950 Material Declarations ................................................................. 88 India RoHS ......................................................................................................................... 88 Coating Notice ................................................................................................................. 89 ASUS Recycling/Takeback Services .......................................................................... 89 Rechargeable Battery Recycling Service in North America............................. 89 Regional notice for Singapore ................................................................................... 89 Ecodesign Directive ....................................................................................................... 90 EPEAT Registered Products ......................................................................................... 90 Notices for removable batteries ................................................................................ 90 Avis concernant les batteries remplaables.......................................................... 90 Simplified EU Declaration of Conformity ............................................................... 91 6 About this manual This manual provides information about the hardware and software features of your Notebook PC, organized through the following chapters:

Chapter 1: Hardware Setup This chapter details the hardware components of your Notebook PC. Chapter 2: Using your Notebook PC This chapter shows you how to use the different parts of your Notebook PC. Chapter 3: Working with Windows 10 This chapter provides an overview of using Windows 10 in your Notebook PC. Chapter 4: Power-On Self-Test (POST) This chapter shows you how to use POST to change the settings of your Notebook PC. Tips and FAQs Appendices This section presents some recommended tips, hardware FAQs, and software FAQs you can refer to for maintaining and fixing common issues with your Notebook PC. This section includes notices and safety statements for your Notebook PC. 7 Conventions used in this manual To highlight key information in this manual, some text are presented as follows:

IMPORTANT! This message contains vital information that must be followed to complete a task. NOTE: This message contains additional information and tips that can help complete tasks. WARNING! This message contains important information that must be followed to keep you safe while performing tasks and prevent damage to your Notebook PCs data and components. Icons The icons below indicate the devices you can use for completing a series of tasks or procedures on your Notebook PC.

= Use the touchpad.

= Use the keyboard. Typography Bold

= This indicates a menu or an item that must be selected. Italic

= This indicates sections that you can refer to in this manual. 8 Safety precautions Using your Notebook PC This Notebook PC should only be used in environments with ambient temperatures between 5C (41F) and 35C (95F). Refer to the rating label on the bottom of your Notebook PC and ensure that your power adapter complies with this rating. Your Notebook PC can get warm to hot while in use or while charging the battery pack. Do not leave your Notebook PC on your lap or near any part of your body to prevent injury from heat. When working on your Notebook PC, do not place it on surfaces that can block the vents. Do not use damaged power cords, accessories, and other peripherals with your Notebook PC. While powered on, ensure that you do not carry or cover your Notebook PC with any materials that can reduce air circulation. Do not place your Notebook PC on uneven or unstable work surfaces. You can send your Notebook PC through x-ray machines (used on items placed on conveyor belts), but do not expose them to magnetic detectors and wands. Contact your airline provider to learn about related in-flight services that can be used and restrictions that must be followed when using your Notebook PC in-flight. 9 Caring for your Notebook PC Disconnect the AC power and remove the battery pack (if applicable) before cleaning your Notebook PC. Use a clean cellulose sponge or chamois cloth dampened with a solution of nonabrasive detergent and a few drops of warm water. Remove any extra moisture from your Notebook PC using a dry cloth. Do not use strong solvents such as thinners, benzene, or other chemicals on or near your Notebook PC. Do not place objects on top of your Notebook PC. Do not expose your Notebook PC to strong magnetic or electrical fields. Do not use or expose your Notebook PC near liquids, rain, or moisture. Do not expose your Notebook PC to dusty environments. Do not use your Notebook PC near gas leaks. 10 Proper disposal Do not throw your Notebook PC in municipal waste. This product has been designed to enable proper reuse of parts and recycling. The symbol of the crossed out wheeled bin indicates that the product

(electrical, electronic equipment and mercury-

containing button cell battery) should not be placed in municipal waste. Check local regulations for disposal of electronic products. Do not throw the battery in municipal waste. The symbol of the crossed out wheeled bin indicates that the battery should not be placed in municipal waste. 11 12 Chapter 1:

Hardware Setup 13 Getting to know your Notebook PC Top View NOTE: The keyboards layout may vary per region or country. The Notebook view may also vary in appearance depending on the Notebook PC model. 14 Display panel This high-definition display panel provides excellent viewing features for photos, videos, and other multimedia files on your Notebook PC. Array microphones The array microphones feature echo canceling, noise suppression, and beam forming functions for better voice recognition and audio recording. Status indicators The status indicators help identify the current hardware status of your Notebook PC. Power indicator The power indicator lights up when the Notebook PC is turned on and blinks slowly when the Notebook PC is in sleep mode. Two-color battery charge indicator The two-color LED provides a visual indication of the batterys charge status. Refer to the following table for details:

15 Color Solid White Status The Notebook PC is plugged to a power source and the battery power is between 95% and 100%. The Notebook PC is plugged to a power source, charging its battery, and the battery power is less than 95%. The Notebook PC is running on battery mode and the battery power is less than 10%. The Notebook PC is running on battery mode and the battery power is between 10% to 100%. Solid Orange Blinking Orange Lights off Drive activity indicator This indicator lights up when your Notebook PC is accessing the internal storage drives. Airplane mode indicator This indicator lights up when the Airplane mode in your Notebook PC is enabled. NOTE: When enabled, the Airplane mode disables all wireless connectivity. 16 Capital lock indicator This indicator lights up when the capital lock function is activated. Using capital lock allows you to type capitalized letters

(such as A, B, C) using your Notebook PCs keyboard. Keyboard The keyboard provides full-sized QWERTY keys with a comfortable travel depth for typing. It also enables you to use the function keys, allows quick access to Windows, and controls other multimedia functions. NOTE: The keyboard layout differs by model or territory. Power button Press the power button to turn your Notebook PC on or off. You can also use the power button to put your Notebook PC to sleep or hibernate mode and wake it up from sleep or hibernate mode. In the event that your Notebook PC becomes unresponsive, press and hold the power button for at least four (4) seconds until your Notebook PC shuts down. 17 Numeric keypad The numeric keypad toggles between these two functions: for numeric input and as pointer direction keys. NOTE: For more details, refer to the Using the numeric keypad section in this manual. Touchpad The touchpad allows the use of multi-gestures to navigate onscreen, providing an intuitive user experience. It also simulates the functions of a regular mouse. NOTE: For more details, refer to the Using the touchpad section in this manual. 18 Bottom View NOTE: The bottom view may vary in appearance depending on model. WARNING! Your Notebook PC can get warm to hot while in use or while charging the battery pack. Do not leave your Notebook PC on your lap or near any part of your body to prevent injury from heat. When working on your Notebook PC, do not place it on surfaces that can block the vents. IMPORTANT!

Battery time varies by usage and by the specifications for this Notebook PC. The battery pack cannot be disassembled. Purchase components from authorized retailers to ensure maximum compatibility and reliability. Consult an ASUS service center or authorized retailers for product service or assistance on proper disassembly or assembly of the product. 19 Air vents The air vents allow cool air to enter and warm air to exit the Notebook PC. WARNING! Ensure that paper, books, clothing, cables, or other objects do not block any of the air vents or else overheating may occur. Audio speakers The built-in audio speakers allow you to hear audio straight from your Notebook PC. Audio features are software-controlled. Compartment cover This cover protects the reserved spaces in your Notebook PC for the removable SSD (M.2 2280 slot) and RAM (Random Access Memory) modules. NOTE:

For more details, refer to the Upgrade Guide on our multi-

language website at https://www.asus.com/support/. The M.2 2280 slot supports both PCIe (NVMe) SSD and SATA SSD. 20 Right View Insert the NFC key to access the customizable settings and trigger supported features. Adjust these settings via the Armoury Crate app. Keystone Air vents The air vents allow cool air to enter and warm air to exit the Notebook PC. WARNING! Ensure that paper, books, clothing, cables, or other objects do not block any of the air vents or else overheating may occur. 21 Left View 22 Air vents The air vents allow cool air to enter and warm air to exit the Notebook PC. WARNING! Ensure that paper, books, clothing, cables, or other objects do not block any of the air vents or else overheating may occur. USB 3.2 Gen 1 port The USB 3.2 (Universal Serial Bus 3.2) Gen 1 port provides a transfer rate of up to 5 Gbit/s and is backward compatible to USB 2.0. Headphone/Headset/Microphone jack This port allows you to connect amplified speakers or headphones. You can also use this port to connect your headset or an external microphone. Rear View Air vents The air vents allow cool air to enter and warm air to exit the Notebook PC. WARNING! Ensure that paper, books, clothing, cables, or other objects do not block any of the air vents or else overheating may occur. USB 3.2 Gen 1 port The USB 3.2 (Universal Serial Bus 3.2) Gen 1 port provides a transfer rate of up to 5 Gbit/s and is backward compatible to USB 2.0. 23 USB 3.2 Gen 2 Type-C/DisplayPort combo port The USB 3.2 (Universal Serial Bus 3.2) Gen 2 Type-C port provides a transfer rate of up to 10 Gbit/s and is backward compatible to USB 2.0. Use a USB Type-C adapter to connect your Notebook PC to an external display. NOTE: Transfer rate of this port may vary per model. This port is for the HDMI (High-Definition Multimedia Interface) connector and is HDCP compliant for HD DVD, Blu-ray, and other protected content playback. HDMI port LAN port Insert the network cable into this port to connect to a local area network. Power (DC) input port Insert the bundled power adapter into this port to charge the battery pack and supply power to your Notebook PC. WARNING! The adapter may become warm to hot while in use. Do not cover the adapter and keep it away from your body while it is connected to a power source. IMPORTANT! Use only the bundled power adapter to charge the battery pack and supply power to your Notebook PC. 24 Chapter 2:

Using your Notebook PC 25 Getting started Charge your Notebook PC A. B. Connect the AC power cord to the AC/DC adapter. Connect the DC power connector into your Notebook PCs power

(DC) input port. C. Plug the AC power adapter into a 100V~240V power source. Charge the Notebook PC for 3 hours before using it in battery mode for the first time. NOTE: The power adapter may vary in appearance, depending on models and your region. IMPORTANT!

Power adapter information:

Input voltage: 100-240Vac Input frequency: 50-60Hz Rating output current: 14A (280W) Rating output voltage: 20V 26 IMPORTANT!

Locate the input/output rating label on your Notebook PC and ensure that it matches the input/output rating information on your power adapter. Some Notebook PC models may have multiple rating output currents based on the available SKU. Ensure that your Notebook PC is connected to the power adapter before turning it on for the first time. We strongly recommend that you use a grounded wall socket while using your Notebook PC on power adapter mode. The socket outlet must be easily accessible and near your Notebook PC. To disconnect your Notebook PC from its main power supply, unplug your Notebook PC from the power socket. WARNING!

Read the following precautions for your Notebook PCs battery:

Only ASUS-authorized technicians should remove the battery inside the device (for non-removable battery only). The battery used in this device may present a risk of fire or chemical burn if removed or disassembled. Follow the warning labels for your personal safety. Risk of explosion if battery is replaced by an incorrect type. Do not dispose of in fire. Never attempt to short-circuit your Notebook PCs battery. Never attempt to disassemble and reassemble the battery

(for non-removable battery only). Discontinue usage if leakage is found. The battery and its components must be recycled or disposed of properly. Keep the battery and other small components away from children. 27 Lift to open the display panel NOTE: For better heat dissipation, we recommend that you open the display panel to at least 60 degrees while in use. Press the power button 28 Using the touchpad Moving the pointer You can tap anywhere on the touchpad to activate its pointer, then slide your finger on the touchpad to move the pointer onscreen. Slide horizontally Slide vertically Slide diagonally 29 One-finger gestures Tap/Double-tap Tap an app to select it. Double-tap an app to launch it. Drag and drop Double-tap an item, then slide the same finger without lifting it off the touchpad. To drop the item to its new location, lift your finger from the touchpad. 30 Left-click Right-click Click an app to select it. Double-click an app to launch it. Click this button to open the right-

click menu. NOTE: The areas inside the dotted line represent the locations of the left mouse button and the right mouse button on the touchpad. Two-finger gestures Tap Tap two fingers on the touchpad to simulate the right-click function. 31 Two-finger scroll (up/down) Two-finger scroll (left/right) Slide two fingers to scroll up or down. Slide two fingers to scroll left or right. Zoom out Zoom in Bring together your two fingers on the touchpad. Spread apart your two fingers on the touchpad. 32 Drag and drop Select an item then press and hold the left button. Using your other finger, slide on the touchpad to drag the item, lift your finger off the button to drop the item. Three-finger gestures Tap Tap three fingers on the touchpad to invoke Cortana. 33 Swipe left/Swipe right If you opened multiple apps, swipe three fingers left or right to switch between these apps. Swipe up Swipe down Swipe up to see an overview of all the apps currently opened. Swipe down to show the desktop. 34 Four-finger gestures Tap Tap four fingers on the touchpad to invoke Action Center. Customizing your touchpad 1. 2. 3. Launch All settings from the Action Center. Select Devices, then select Touchpad. Adjust the settings to your preference. 35 Using the keyboard Function keys The function keys on your Notebook PCs keyboard can trigger the following commands:

Turns the speaker on or off Skips to previous track Plays or pauses Skips to next track Toggles the fan mode Activates screen capture tool Decreases display brightness Increases display brightness Toggles the display mode NOTE: Ensure that the second display is connected to your Notebook PC. 36 Enables or disables the touchpad Puts the Notebook PC into Sleep mode Turns Airplane mode on or off NOTE: When enabled, the Airplane mode disables all wireless connectivity. Displays the drop-down menu Increases brightness for the backlit keyboard Decreases brightness for the backlit keyboard Toggles the Aura lighting effect (left) Toggles the Aura lighting effect (right) Enables or disables the Windows key lock 37 Turns the speaker volume down Turns the speaker volume up Turns the microphone on or off Toggles the fan mode Opens the ARMOURY CRATE application Windows 10 keys There are two special Windows keys on your Notebook PCs keyboard used as below:

Launches the Start menu Displays the drop-down menu*

* On selected models 38 Using the numeric keypad NOTE: The numeric keypad layout may differ by model or territory but the usage procedures remain the same. A numeric keypad is available on selected Notebook PC models. You can use this keypad for numeric input or as pointer direction keys. Press to toggle between using the keypad as number keys or as pointer direction keys. 39 40 Chapter 3:

Working with Windows 10 41 Starting for the first time When you start your Notebook PC for the first time, a series of screens appear to guide you in configuring your Windows 10 operating system. To start your Notebook PC for the first time:

Press the power button on your Notebook PC. Wait for a few minutes until the setup screen appears. From the setup screen, pick your region and a language to use on your Notebook PC. Carefully read the License Terms. Select I accept. Follow the onscreen instructions to configure the following basic items:

Personalize Get online Settings Your account 5. After configuring the basic items, Windows 10 proceeds to install your apps and preferred settings. Ensure that your Notebook PC is kept powered on during the setup process. 6. Once the setup process is complete, the Desktop appears. NOTE: The screenshots in this chapter are for reference only. 1. 2. 3. 4. 42 Start menu The Start menu is the main gateway to your Notebook PCs programs, Windows apps, folders, and settings. Change account settings, lock, or sign out from your account Launch an app from the Start screen Launch Taskview Launch an app from the taskbar Launch Search Launch the Start menu Launch All apps Launch Settings Launch File Explorer Shut down, restart, or put your Notebook PC to sleep You can use the Start menu to do these common activities:

Start programs or Windows apps Open commonly used programs or Windows apps Adjust Notebook PC settings Get help with the Windows operating system Turn off your Notebook PC Log off from Windows or switch to a different user account 43 Launching the Start menu Position your mouse pointer over the Start button in the lower-left corner of your desktop then click it. Press the Windows logo key on your keyboard. Opening programs from the Start menu One of the most common uses of the Start menu is opening programs installed on your Notebook PC. Position your mouse pointer over the program then click to launch it. Use the arrow keys to browse through the programs. Press to launch it. NOTE: Select All apps at the bottom of the left pane to display a full list of programs and folders on your Notebook PC in alphabetical order. 44 Windows apps These are apps pinned on the right pane of the Start menu and displayed in tiled-format for easy access. NOTE: Some Windows apps require signing in to your Microsoft account before they are fully launched. 45 Working with Windows apps Use your Notebook PCs touchpad or keyboard to launch, customize, and close apps. Launching Windows apps from the Start menu Position your mouse pointer over the app then click to launch it. Use the arrow keys to browse through the apps. Press to launch an app. Customizing Windows apps You can move, resize, unpin, or pin apps to the taskbar from the Start menu using the following steps:

Moving apps Position your mouse pointer over the app, then drag and drop the app to a new location. 46 Resizing apps Unpinning apps Position your mouse pointer over the app and right-click it, then click Resize and select an app tile size. Use the arrow keys to navigate to the app. Press or

(on selected models), then select Resize and select an app tile size. Position your mouse pointer over the app and right-click it, then click Unpin from Start. Use the arrow keys to navigate to the app. Press or

(on selected models), then select Unpin from Start. 47 Pinning apps to the taskbar Position your mouse pointer over the app and right-click it, then click Pin to taskbar. Use the arrow keys to navigate to the app. Press or

(on selected models), then select Pin to taskbar. Pinning more apps to the Start menu From All apps, position your mouse pointer over the app you want to add to the Start menu and right-click it, then click Pin to Start. From All apps, press or

(on selected models) on the app that you want to add to the Start menu, then select Pin to Start. 48 Task view Quickly switch between opened apps and programs using the task view feature, you can also use task view to switch between desktops. Launching task view Position your mouse pointer over the icon on the taskbar and click it. Press on your keyboard. 49 Snap feature The Snap feature displays apps side-by-side, allowing you to work or switch between apps. Snap hotspots You can drag and drop apps to these hotspots to snap them into place. 50 Using Snap 1. 2. 3. 1. 2. 3. Launch the app you wish to snap. Drag the title bar of your app and drop the app to the edge of the screen to snap. Launch another app and repeat the above steps to snap another app. Launch the app you wish to snap. Press and hold the key, then use the arrow keys to snap the app. Launch another app and repeat the above steps to snap another app. 51 Action Center Action Center consolidates notifications from apps and presents a single place where you can interact with them. It also has a really useful Quick Actions section at the bottom. Launching Action Center Position your mouse pointer over the icon on the taskbar and click it. Press on your keyboard. 52 Other keyboard shortcuts Using the keyboard, you can also use the following shortcuts to help you launch applications and navigate Windows 10.

Launches Start menu Launches Action Center Launches the desktop Launches the File Explorer Launches Settings Launches Connect panel Activates the Lock screen Minimizes all currently active windows 53 Launches Search Launches Project panel Opens the Run window Opens Ease of Access Center Opens the context menu of the Start button Launches the magnifier icon and zooms in your screen Zooms out your screen 54 Connecting to wireless networks Wi-Fi Access emails, surf the Internet, and share applications via social networking sites using your Notebook PCs Wi-Fi connection. IMPORTANT! Airplane mode disables this feature. Ensure that Airplane mode is turned off before enabling the Wi-Fi connection of your Notebook PC. Connecting Wi-Fi Connect your Notebook PC to a Wi-Fi network by using the following steps:

Select the icon from the taskbar. Select the icon to enable Wi-Fi. 1. 2. 3. Select an access point from the list of available Wi-Fi connections. 4. Select Connect to start the network connection. NOTE: You may be prompted to enter a security key to activate the Wi-Fi connection. 55 Bluetooth Use Bluetooth to facilitate wireless data transfers with other Bluetooth-

enabled devices. IMPORTANT! Airplane mode disables this feature. Ensure that Airplane mode is turned off before enabling the Bluetooth connection of your Notebook PC. Pairing with other Bluetooth-enabled devices You need to pair your Notebook PC with other Bluetooth-enabled devices to enable data transfers. Connect your devices by using the following steps:

1. 2. 3. Launch Settings from the Start menu. Select Devices, then select Bluetooth to search for Bluetooth-enabled devices. Select a device from the list. Compare the passcode on your Notebook PC with the passcode sent to your chosen device. If they are the same, select Yes to successfully pair your Notebook PC with the device. NOTE: For some Bluetooth-enabled devices, you may be prompted to key in the passcode of your Notebook PC. 56 Airplane mode Airplane mode disables wireless communication, allowing you to use your Notebook PC safely while in-flight. NOTE: Contact your airline provider to learn about related in-flight services that can be used and restrictions that must be followed when using your Notebook PC in-flight. Turning Airplane mode on Launch Action Center from the taskbar. Select the icon to enable Airplane mode. Turning Airplane mode off Launch Action Center from the taskbar. Select the icon to disable Airplane mode. Press 1. 2. 1. 2. Press

. 57 Connecting to wired networks You can also connect to wired networks, such as local area networks and broadband Internet connection, using your Notebook PCs LAN port. NOTE: Contact your Internet Service Provider (ISP) for details or your network administrator for assistance in setting up your Internet connection. To configure your settings, refer to the following procedures. IMPORTANT! Ensure that a network cable is connected between your Notebook PCs LAN port and a local area network before performing the following actions. Configuring a dynamic IP/PPPoE network connection 1. 2. 3. 4. 5. 6. Launch Settings. Select Network & Internet. Select Ethernet > Network and Sharing Center. Select your LAN then select Properties. Select Internet Protocol Version 4 (TCP/IPv4) then select Properties. Select Obtain an IP address automatically then select OK. NOTE: Proceed to the next steps if you are using PPPoE connection. 58 7. 8. 9. 10. Return to the Network and Sharing Center window then select Set up a new connection or network. Select Connect to the Internet then select Next. Select Broadband (PPPoE). Type your User name, Password, and Connection name then select Connect. 11. Select Close to finish the configuration. 12. Select on the taskbar then select the connection you just created. 13. Type your user name and password then select Connect to start connecting to the Internet. Configuring a static IP network connection 1. 2. 3. 4. Repeat steps 1 to 5 under Configuring a dynamic IP/PPPoE network connection. Select Use the following IP address. Type the IP address, Subnet mask and Default gateway from your service provider. If needed, you can also type the preferred DNS server address and alternate DNS server address then select OK. 59 Turning your Notebook PC off You can turn off your Notebook PC by doing either of the following procedures:

Launch the Start menu, then select Shut down to do a normal shutdown.

From the log-in screen, select

> Shut down. Press to launch Shut down Windows. Select Shut down from the drop-down list then select OK. If your Notebook PC is unresponsive, press and hold the power button for at least four (4) seconds until your Notebook PC turns off. 60 Putting your Notebook PC to sleep To put your Notebook PC to Sleep mode:

Launch the Start menu, then select Sleep to put your Notebook PC to sleep.

From the log-in screen, select

> Sleep. Press to launch Shut down Windows. Select Sleep from the drop-down list then select OK. NOTE: You can also put your Notebook PC to Sleep mode by pressing the power button once. 61 62 Chapter 4:

Power-On Self-Test (POST) 63 The Power-On Self-Test (POST) The POST (Power-On Self-Test) is a series of software-controlled diagnostic tests that run when you turn on or restart your Notebook PC. The software that controls the POST is installed as a permanent part of the Notebook PCs architecture. Using POST to access BIOS and Troubleshoot During POST, you can access the BIOS settings or run troubleshooting options using the function keys of your Notebook PC. You may refer to the following information for more details. BIOS The BIOS (Basic Input and Output System) stores system hardware settings that are needed for system startup in the Notebook PC. The default BIOS settings apply to most conditions of your Notebook PC. Do not change the default BIOS settings except in the following circumstances:

An error message appears onscreen during system bootup and requests you to run the BIOS Setup. You have installed a new system component that requires further BIOS settings or updates. WARNING! Using inappropriate BIOS settings may result to system instability or boot failure. We strongly recommend that you change the BIOS settings only with the help of a trained service personnel. 64 Accessing BIOS Enter the BIOS settings by using any of the following methods:

Restart your Notebook PC then press during POST. Launch the Start menu, and choose Settings > Update &

security > Recovery, then select Restart now under Advanced startup. When you enter the Advanced startup screen, select Troubleshoot > Advanced options > UEFI Firmware Settings >

Restart. 65 Recovering your system Using recovery options on your Notebook PC allows you to restore the system to its original state or simply refresh its settings to help improve performance. IMPORTANT!

Backup all your data files before doing any recovery option on your Notebook PC. Note down important customized settings such as network settings, user names, and passwords to avoid data loss. Ensure that your Notebook PC is plugged in to a power source before resetting your system. Windows 10 allows you to do any of the following recovery options:

Keep my files - This option allows you refresh your Notebook PC without affecting personal files (photos, music, videos, documents). Using this option, you can restore your Notebook PC to its default settings and delete other installed apps. Remove everything - This option resets your Notebook PC to its factory settings. You must backup your data before doing this option. 66 Go back to an earlier build - This option allows you to go back to an earlier build. Use this option if this build is not working for you. Advanced startup - Using this option allows you to perform other advanced recovery options on your Notebook PC such as:

Using a USB drive, network connection or Windows recovery DVD to startup your Notebook PC. Using Troubleshoot to enable any of these advanced recovery options: System Restore, System Image Recovery, Startup Repair, Command Prompt, UEFI Firmware Settings, and Startup Settings. Performing a recovery option Refer to the following steps if you want to access and use any of the available recovery options for your Notebook PC. 1. Launch Settings and select Update and security. 67 2. Under the Update and security option, select Recovery then select the recovery option you would like to perform. 68 Tips and FAQs 69 Useful tips for your Notebook PC To help you maximize the use of your Notebook PC, maintain its system performance, and ensure all your data are kept secured, here are some useful tips that you can follow:

Update Windows periodically to ensure that your applications have the latest security settings. Use an anti-virus software to protect your data and keep this updated too. Unless absolutely necessary, refrain from using force shutdown to turn off your Notebook PC. Always backup your data and make it a point to create a backup data in an external storage drive. Refrain from using the Notebook PC at extremely high temperatures. If you are not going to use your Notebook PC for a long period of time (at least a month), we recommend that you take out the battery if the battery is removable. Disconnect all external devices and ensure you have the following items prior to resetting your Notebook PC:

Product key for your operating systems and other installed applications

Backup data Log in ID and password Internet connection information 70 Hardware FAQs 1. A black dot, or sometimes a colored dot, appears onscreen when I turn on the Notebook PC. What should I do?

Although these dots normally appear onscreen, they will not affect your system. If the incident continues and subsequently affects system performance, consult an authorized ASUS service center. 2. My display panel has an uneven color and brightness. How can I fix this?

The color and brightness of your display panel may be affected by the angle and current position of your Notebook PC. The brightness and color tone of your Notebook PC may also vary per model. You may use the function keys or the display settings in your operating system to adjust the appearance of your display panel. 3. How can I maximize my Notebook PC s battery life?

You can try doing any of the following suggestions:

Use the function keys to adjust the display brightness. If you are not using any Wi-Fi connection, switch your system into Airplane mode. Disconnect unused USB devices. Close unused applications, especially those that take up too much system memory. 71 4. My battery charge indicator does not light up. Whats wrong?

Check whether the power adapter or battery pack is attached correctly. You may also disconnect the power adapter or battery pack, wait for a minute, then reconnect them again to the power outlet and Notebook PC. If the problem still exists, contact your local ASUS service center for assistance. 5. Why is my touchpad not working?

Press to enable your touchpad. 6. When I play audio and video files, why cant I hear any sound from my Notebook PCs audio speakers?

You can try doing any of the following suggestions:

Press to turn up the speaker volume. Check if your speakers were set to mute. Check if a headphone jack is connected to your Notebook PC and remove it. 7. What should I do if my Notebook PCs power adapter gets lost or my battery stops working?

Contact your local ASUS service center for assistance. 72 8. My Notebook PC cannot do keystrokes correctly because my cursor keeps on moving. What should I do?

Make sure that nothing accidentally touches or presses on your touchpad while you type on the keyboard. You can also disable your touchpad by pressing

. 9. Instead of showing letters, pressing the U, I, and O keys on my keyboard displays numbers. How can I change this?

Press the key or

(on selected models) on your Notebook PC to turn off this feature and use the said keys for inputting letters. 10. I have disabled sleep mode, but why does my Notebook PC still go into sleep mode when I close the lid?

Closing the lid when the system is under high load forces your Notebook PC to go into sleep mode to prevent overheating. 73 Software FAQs 1. When I turn on my Notebook PC, the power indicator lights up but nothing appears on my screen. What can I do to fix this?

You can try doing any of the following suggestions:

Force shutdown your Notebook PC by pressing the power button for at least four (4) seconds. Check if the power adapter and battery pack are inserted correctly then turn on your Notebook PC. If the problem still exists, contact your local ASUS service center for assistance. 2. What should I do when my screen displays this message:

Remove disks or other media. Press any key to restart.?

You can try doing any of the following suggestions:

Remove all connected USB devices then restart your Notebook PC. Remove any optical discs that are left inside the optical drive then restart. If the problem still exists, your Notebook PC might have a memory storage problem. Contact your local ASUS service center for assistance. 3. My Notebook PC boots slower than usual and my operating system lags. How can I fix this?

Delete the applications you recently installed or were not included with your operating system package then restart your system. 74 4. My Notebook PC does not boot up. How can I fix this?

You can try doing any of the following suggestions:

Remove all connected devices to your Notebook PC then restart your system. If the problem still exists, contact your local ASUS service center for assistance. 5. Why cant my Notebook PC wake up from sleep mode?

You need to press the power button to resume your last working state. Your system might have completely used up its battery power. Connect the power adapter to your Notebook PC and connect to a power outlet then press the power button. 75 76 Appendices 77 Overview On 4th August 1998 the European Council Decision regarding the CTR 21 has been published in the Official Journal of the EC. The CTR 21 applies to all non voice terminal equipment with DTMF-dialling which is intended to be connected to the analogue PSTN (Public Switched Telephone Network). CTR 21 (Common Technical Regulation) for the attachment requirements for connection to the analogue public switched telephone networks of terminal equipment (excluding terminal equipment supporting the voice telephony justified case service) in which network addressing, if provided, is by means of dual tone multi-frequency signalling. Network Compatibility Declaration Statement to be made by the manufacturer to the Notified Body and the vendor:

This declaration will indicate the networks with which the equipment is designed to work and any notified networks with which the equipment may have inter-

working difficulties. Statement to be made by the manufacturer to the user: This declaration will indicate the networks with which the equipment is designed to work and any notified networks with which the equipment may have inter-working difficulties. The manufacturer shall also associate a statement to make it clear where network compatibility is dependent on physical and software switch settings. It will also advise the user to contact the vendor if it is desired to use the equipment on another network. Up to now the Notified Body of CETECOM issued several pan-European approvals using CTR 21. The results are Europes first modems which do not require regulatory approvals in each individual European country. Non-Voice Equipment Answering machines and loud-speaking telephones can be eligible as well as modems, fax machines, auto-dialers and alarm systems. Equipment in which the end-to-end quality of speech is controlled by regulations (e.g. handset telephones and in some countries also cordless telephones) is excluded. 78 This table shows the countries currently under the CTR21 standard. Applied More Testing Country Austria1 Belgium Czech Republic Denmark1 Finland France Germany Greece Hungary Iceland Ireland Italy Israel Norway Poland Portugal Spain Sweden Lichtenstein Luxemburg The Netherlands1 Switzerland United Kingdom Yes Yes No Yes Yes Yes Yes Yes No Yes Yes No Yes Yes Yes Yes No No No Yes Yes Yes Still Pending Still Pending Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable No No Yes No No No No No No No No No Yes No No No No 79 This information was copied from CETECOM and is supplied without liability. For updates to this table, you may visit http://www.cetecom.de/technologies/ctr_21. html 1 National requirements will apply only if the equipment may use pulse dialling

(manufacturers may state in the user guide that the equipment is only intended to support DTMF signalling, which would make any additional testing superfluous). In The Netherlands additional testing is required for series connection and caller ID facilities. Federal Communications Commission Interference Statement This device complies with FCC Rules Part 15. Operation is subject to the following two conditions:

This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the Federal Communications Commission

(FCC) rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. 80 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. WARNING! The use of a shielded-type power cord is required in order to meet FCC emission limits and to prevent interference to the nearby radio and television reception. It is essential that only the supplied power cord be used. Use only shielded cables to connect I/O devices to this equipment. You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

(Reprinted from the Code of Federal Regulations #47, part 15.193, 1993. Washington DC: Office of the Federal Register, National Archives and Records Administration, U.S. Government Printing Office.) FCC Radio Frequency (RF) Exposure Caution Statement WARNING! Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this equipment. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. To maintain compliance with FCC RF exposure compliance requirements, please avoid direct contact to the transmitting antenna during transmitting. End users must follow the specific operating instructions for satisfying RF exposure compliance. 81 Compliance Statement of Innovation, Science and Economic Development Canada (ISED) This device complies with Innovation, Science and Economic Development Canada licence exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Operation in the band 51505250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. CAN ICES-3(B)/NMB-3(B) Dclaration de conformit de Innovation, Sciences et Dveloppement conomique Canada

(ISED) Le prsent appareil est conforme aux CNR dInnovation, Sciences et Dveloppement conomique Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes: (1) lappareil ne doit pas produire de brouillage, et (2) lutilisateur de lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. La bande 51505250 MHz est rserve uniquement pour une utilisation lintrieur afin de rduire les risques de brouillage prjudiciable aux systmes de satellites mobiles utilisant les mmes canaux. CAN ICES-3(B)/NMB-3(B) 82 UL Safety Notices Required for UL 1459 covering telecommunications (telephone) equipment intended to be electrically connected to a telecommunication network that has an operating voltage to ground that does not exceed 200V peak, 300V peak-to-peak, and 105V rms, and installed or used in accordance with the National Electrical Code (NFPA 70). When using the Notebook PC modem, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

DO NOT use the Notebook PC near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool. DO NOT use the Notebook PC during an electrical storm. There may be a remote risk of electric shock from lightning. DO NOT use the Notebook PC in the vicinity of a gas leak. Required for UL 1642 covering primary (non-rechargeable) and secondary

(rechargeable) lithium batteries for use as power sources in products. These batteries contain metallic lithium, or a lithium alloy, or a lithium ion, and may consist of a single electrochemical cell or two or more cells connected in series, parallel, or both, that convert chemical energy into electrical energy by an irreversible or reversible chemical reaction. DO NOT dispose the Notebook PC battery pack in a fire, as they may explode. Check with local codes for possible special disposal instructions to reduce the risk of injury to persons due to fire or explosion. DO NOT use power adapters or batteries from other devices to reduce the risk of injury to persons due to fire or explosion. Use only UL certified power adapters or batteries supplied by the manufacturer or authorized retailers. 83 Power Safety Requirement Products with electrical current ratings up to 6A and weighing more than 3Kg must use approved power cords greater than or equal to: H05VV-F, 3G, 0.75mm2 or H05VV-F, 2G, 0.75mm2. TV Notices Note to CATV System InstallerCable distribution system should be grounded

(earthed) in accordance with ANSI/NFPA 70, the National Electrical Code (NEC), in particular Section 820.93, Grounding of Outer Conductive Shield of a Coaxial Cable installation should include bonding the screen of the coaxial cable to the earth at the building entrance. Macrovision Corporation Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S.A. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. Prevention of Hearing Loss To prevent possible hearing damage, do not listen at high volume levels for long periods. 84 Nordic Lithium Cautions (for lithium-ion batteries) CAUTION! Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturers instructions. (English) ATTENZIONE! Rischio di esplosione della batteria se sostituita in modo errato. Sostituire la batteria con un una di tipo uguale o equivalente consigliata dalla fabbrica. Non disperdere le batterie nellambiente. (Italian) VORSICHT! Explosionsgefahr bei unsachgemen Austausch der Batterie. Ersatz nur durch denselben oder einem vom Hersteller empfohlenem hnlichen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers. (German) ADVARSELI! Lithiumbatteri - Eksplosionsfare ved fejlagtig hndtering. Udskiftning m kun ske med batteri af samme fabrikat og type. Levr det brugte batteri tilbage til leverandren. (Danish) VARNING! Explosionsfara vid felaktigt batteribyte. Anvnd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera anvnt batteri enligt fabrikantens instruktion. (Swedish) VAROITUS! Paristo voi rjht, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan laitevalmistajan sousittelemaan tyyppiin. Hvit kytetty paristo valmistagan ohjeiden mukaisesti. (Finnish) ATTENTION! Danger dexplosion si la batterie nest pas correctement remplace. Remplacer uniquement avec une batterie de type semblable ou quivalent, recommande par le fabricant. Jeter les batteries usages conformment aux instructions du fabricant. (French) ADVARSEL! Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten. Brukte batterier kasseres i henhold til fabrikantens instruksjoner. (Norwegian)

(Japanese)

. (Russian) 85 CTR 21 Approval (for Notebook PC with built-in Modem) Danish Dutch English Finnish French 86 German Greek Italian Portuguese Spanish Swedish 87 Declaration of Compliance for Product Environmental Regulation ASUS follows the green design concept to design and manufacture our products, and makes sure that each stage of the product life cycle of ASUS product is in line with global environmental regulations. In addition, ASUS disclose the relevant information based on regulation requirements. Please refer to http://csr.asus.com/Compliance.htm for information disclosure based on regulation requirements ASUS is complied with. EU REACH and Article 33 Complying with the REACH (Registration, Evaluation, Authorization, and Restriction of Chemicals) regulatory framework, we publish the chemical substances in our products at ASUS REACH website at http://csr.asus.com/english/REACH.htm. EU RoHS This product complies with the EU RoHS Directive. For more details, see http://csr.asus.com/english/article.aspx?id=35. Japan JIS-C-0950 Material Declarations Information on Japan RoHS (JIS-C-0950) chemical disclosures is available on http://csr.asus.com/english/article.aspx?id=19. India RoHS This product complies with the India E-Waste (Management) Rules, 2016 and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls

(PBBs) and polybrominated diphenyl ethers (PBDEs) in concentrations exceeding 0.1% by weight in homogenous materials and 0.01% by weight in homogenous materials for cadmium, except for the exemptions listed in Schedule II of the Rule. 88 Coating Notice IMPORTANT! To provide electrical insulation and maintain electrical safety, a coating is applied to insulate the device except on the areas where the I/O ports are located. ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for detailed recycling information in different regions. Rechargeable Battery Recycling Service in North America For US and Canada customers, you can call 1-800-822-8837

(toll-free) for recycling information of your ASUS products rechargeable batteries. Regional notice for Singapore Complies with IMDA Standards DB103778 This ASUS product complies with IMDA Standards. 89 Ecodesign Directive European Union announced a framework for the setting of ecodesign requirements for energy-related products (2009/125/EC). Specific Implementing Measures are aimed at improving environmental performance of specific products or across multiple product types. ASUS provides product information on the CSR website. Further information could be found at https://csr.asus.com/english/article.aspx?id=1555. EPEAT Registered Products The public disclosure of key environmental information for ASUS EPEAT (Electronic Product Environmental Assessment Tool) registered products is available at https://csr.asus.com/english/article.aspx?id=41. More information about EPEAT program and purchase guidance can be found at www.epeat.net. Notices for removable batteries Risk of explosion if battery is replaced by an incorrect type. The battery and its component must be recycled or disposed of properly. Avis concernant les batteries remplaables La batterie de lappareil peut prsenter un risque dincendie ou de brlure si celle-ci est retire ou dsassemble. La batterie et ses composants doivent tre recycls de faon approprie. 90 Simplified EU Declaration of Conformity ASUSTek Computer Inc. hereby declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Full text of EU declaration of conformity is available at https://www.asus.com/support/. The WiFi operating in the band 5150-5350 MHz shall be restricted to indoor use for countries listed in the table below:

AT DE LV NO FI BE IS LI PL SE BG IE LT PT CH CZ IT LU RO UK DK EL HU SI HR EE ES MT SK FR CY NL TR 91 92

ASUSTeK COMPUTER INC. FCC ID.: MSQG732LXS FCC ID Label 1F., No. 15, Lide Rd., Beitou Dist., Taipei City 112, Taiwan Tel : +886-2-28943447

ASUSTeK COMPUTER INC. The FCC ID will be placed on the equipment as shown in the photograph below. FCC ID.: MSQG732LXS 1F., No. 15, Lide Rd., Beitou Dist., Taipei City 112, Taiwan Tel : +886-2-28943447

FCC ID: MSQG732LXS Date: April 17, 2020 Federal Communications Commission Authorization and Evaluation Division Confidentiality Request Pursuant to Sections 0.457 and 0.459 of the Commissions Rules, the Applicant Hereby requests confidential treatment of information accompanying this Application as outlined below:

Type of Confidentiality Requested Exhibit Short Term Short Term Short Term Short Term Permanent Permanent Permanent Permanent Permanent Block Diagrams External Photos Internal Photos Tune-Up Procedure Schematics Test Setup Photos Users Manual Operation Description/Theory of Operation Parts List & Placement/BOM The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these matters might be harmful to the Applicant and provide unjustified benefits to its competitors. The Applicant understands that pursuant to Rule 0.457, disclosure of this Application and all accompanying documentation will not be made before the date of the Grant for this application. Permanent Confidentiality:

The applicant requests the exhibits listed above as permanently confidential be permanently withheld from public review due to materials that contain trade secrets and proprietary information not customarily released to the public Short-Term Confidentiality:

The applicant requests the exhibits selected above as short term confidential be withheld from public view for a period of 180 days from the date of the Grant of Equipment Authorization and prior to marketing. This is to avoid premature release of sensitive information prior to marketing or release of the product to the public. Sincerely,

Jackson Yen / Associate Vice President ASUSTeK COMPUTER INC.

Vincent Lin DEKRA Testing and Certification Co., Ltd. No.5-22, Ruishukeng, Linkou Dist., New Taipei City 24451, Taiwan, R.O.C. ASUSTeK COMPUTER INC. 1F., No. 15, Lide Rd., Beitou Dist., Taipei City 112, Taiwan Taipei Taiwan Declaration of Authorization We Name:

Address:

City:

Country:

Declare that:

Name Representative of agent:

Agent Company name:

Address:

City:

Country:

is authorized to apply for certification of the following product(s):

Product Name: Notebook PC Model: G732LXS, GL732LXS, G742LXS FCC ID: MSQG732LXS IC: 3568A-G732LXS Trademark: ASUS on our behalf. This is valid until April 17, 2021, or until FCC and IC certification are completed, whichever comes sooner. Date:

City:

Name:

Function:

Signature:

Associate Vice President Jackson Yen 2020/04/17 Taipei