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Manual Part 2 | Users Manual | 2.13 MiB | ||||
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1 2 3 | ID Label/Location Info | |||||||
1 2 3 | Operational Description | |||||||
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1 2 3 | ID Label/Location Info | |||||||
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1 2 3 | Test Report | |||||||
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1 2 3 | Test Report |
1 2 3 | Manual Part 1 | Users Manual | 2.66 MiB |
book.book Page 1 Thursday, August 16, 2007 9:44 AM Dell XPS One Owners Manual ModelMTG w w w . d e l l . c o m | s u p p o r t . d e l l . c o m book.book Page 2 Thursday, August 16, 2007 9:44 AM Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. ____________________ Information in this document is subject to change without notice. 2007 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Inspiron, XPS, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are trademarks of Dell Inc.;
Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft, Windows, Windows Server, MS-DOS and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. ModelMTG September 2007 P/N CU557 Rev. A00 book.book Page 3 Thursday, August 16, 2007 9:44 AM Contents 1 Finding Information . . . . . . . . . . . . . . . . . . 9 2 About Your Computer . . . . . . . . . . . . . . . 15 Front View of the Computer . . . . . . . . . . . . . . . 15 Back View of the Computer . . . . . . . . . . . . . . . 17 Power Cable Routing . . . . . . . . . . . . . . . . 20 Optional TV Input Device (For Use With Optional TV Tuner) . . . . . . . . . . . . . . . . . . . . . . . . . 21 3 Setting Up Your Computer . . . . . . . . . . . . 23 Installing Your Computer in an Enclosure . . . . . . . 23 Connecting to the Internet . . . . . . . . . . . . . . . 24 Setting Up Your Internet Connection . . . . . . . . 24 Transferring Information to a New Computer . . . . . 25 Setting Up a Printer . . . . . . . . . . . . . . . . . . . 26 Printer Cable . . . . . . . . . . . . . . . . . . . . 26 Connecting a USB Printer . . . . . . . . . . . . . 27 Contents 3 book.book Page 4 Thursday, August 16, 2007 9:44 AM Power Protection Devices . . . . . . . . . . . . . . . 28 Surge Protectors . . . . . . . . . . . . . . . . . . 28 Line Conditioners . . . . . . . . . . . . . . . . . . 28 Uninterruptible Power Supplies . . . . . . . . . . 28 Using the Media Card Reader . . . . . . . . . . . . . . 29 4 Using Multimedia . . . . . . . . . . . . . . . . . . 31 Using the Disc Drive . . . . . . . . . . . . . . . . . . . 31 Media Control Buttons . . . . . . . . . . . . . . . 32 Disc and Disc-Slot Indicators . . . . . . . . . . . 33 CD and DVD Software . . . . . . . . . . . . . . . . . . 33 Copying CD, DVD, and Blu-ray Disc (BD) Media . . . . . . . . . . . . . . . . . . . . . . . . 34 Helpful Tips . . . . . . . . . . . . . . . . . . . . . 37 Adjusting the Volume . . . . . . . . . . . . . . . . 38 Adjusting the Picture . . . . . . . . . . . . . . . . 38 Enabling S/PDIF Digital Audio . . . . . . . . . . . . . 38 Enabling S/PDIF in the Windows Audio Driver . . . . . . . . . . . . . . . . . . . . 39 Setting Up the Cyberlink (CL) Headphones . . . . . . . 39 5 Using the Optional Wireless Keyboard and Mouse . . . . . . . . . . . . . . . . . . . . . . . 41 Media Control Keys . . . . . . . . . . . . . . . . . . . 42 Using the Touch Pad . . . . . . . . . . . . . . . . . . . 43 Customizing the Touch Pad . . . . . . . . . . . . . 44 4 Contents book.book Page 5 Thursday, August 16, 2007 9:44 AM Re-Syncing Your Optional Wireless Mouse or Keyboard with Your Computer . . . . . . . . . . . . . 44 Key Combinations . . . . . . . . . . . . . . . . . . . . 46 6 Using the Display . . . . . . . . . . . . . . . . . . 47 Adjusting Brightness . . . . . . . . . . . . . . . . . . 47 Making Images and Text Look Bigger or Sharper . . . 47 7 Cleaning Your Computer . . . . . . . . . . . . . 49 Computer and Display . . . . . . . . . . . . . . . . . . 49 CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . 49 Keyboard and Touch Pad . . . . . . . . . . . . . . . . 50 8 Troubleshooting . . . . . . . . . . . . . . . . . . . 51 Solving Problems . . . . . . . . . . . . . . . . . . . . 51 Battery Problems . . . . . . . . . . . . . . . . . . 51 Display Problems . . . . . . . . . . . . . . . . . . 51 Drive Problems . . . . . . . . . . . . . . . . . . . 52 E-Mail and Internet Problems . . . . . . . . . . . 53 Error Messages . . . . . . . . . . . . . . . . . . 54 IEEE 1394 Device Problems . . . . . . . . . . . . 55 Keyboard Problems . . . . . . . . . . . . . . . . 55 Lockups and Software Problems . . . . . . . . . 56 Memory Problems . . . . . . . . . . . . . . . . . 58 Mouse Problems . . . . . . . . . . . . . . . . . . 58 Network Problems . . . . . . . . . . . . . . . . . 60 Power Problems . . . . . . . . . . . . . . . . . . 60 Contents 5 book.book Page 6 Thursday, August 16, 2007 9:44 AM Printer Problems . . . . . . . . . . . . . . . . . . 61 Scanner Problems . . . . . . . . . . . . . . . . . 62 Sound and Speaker Problems . . . . . . . . . . . 62 Touch Pad Problems . . . . . . . . . . . . . . . . 64 9 Dell Diagnostics . . . . . . . . . . . . . . . . . . . 65 When to Use the Dell Diagnostics . . . . . . . . . . . 65 Starting the Dell Diagnostics From Your Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . 65 Starting the Dell Diagnostics From the Drivers and Utilities Media . . . . . . . . . . . . . . . . . . . . . . 66 Dell Diagnostics Main Menu . . . . . . . . . . . . . . 67 10 System Setup . . . . . . . . . . . . . . . . . . . . . . 69 Overview . . . . . . . . . . . . . . . . . . . . . . . . . 69 Entering System Setup . . . . . . . . . . . . . . . . . . 69 System Setup Screen . . . . . . . . . . . . . . . . 69 System Setup Options . . . . . . . . . . . . . . . . . . 70 Boot Sequence . . . . . . . . . . . . . . . . . . . . . 73 Option Settings . . . . . . . . . . . . . . . . . . . 73 Changing the Boot Sequence for the Current Boot . . . . . . . . . . . . . . . . . . . . Changing the Boot Sequence for Future Boots . . . . . . . . . . . . . . . . . . . . 73 74 6 Contents book.book Page 7 Thursday, August 16, 2007 9:44 AM 11 Reinstalling Software . . . . . . . . . . . . . . . 75 Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 75 What Is a Driver? . . . . . . . . . . . . . . . . . . 75 Identifying Drivers . . . . . . . . . . . . . . . . . 76 Reinstalling Drivers and Utilities . . . . . . . . . . 76 Troubleshooting Software and Hardware Problems in the Microsoft Windows Vista Operating Systems . . . . . . . . . . . . . . . . . . . 78 Restoring Your Operating System . . . . . . . . . . . . 78 Using Microsoft Windows System Restore . . . . 78 Using Dell Factory Image Restore . . . . . . . . 80 Using the Operating System Media . . . . . . . . 81 12 Specifications . . . . . . . . . . . . . . . . . . . . . 83 13 Getting Help . . . . . . . . . . . . . . . . . . . . . . 89 Obtaining Assistance . . . . . . . . . . . . . . . . . . 89 Technical Support and Customer Service . . . . . 90 DellConnect . . . . . . . . . . . . . . . . . . . . 90 Online Services . . . . . . . . . . . . . . . . . . 90 AutoTech Service . . . . . . . . . . . . . . . . . 91 Automated Order-Status Service . . . . . . . . . 91 Problems With Your Order . . . . . . . . . . . . . . . 91 Product Information . . . . . . . . . . . . . . . . . . . 92 Returning Items for Warranty Repair or Credit . . . . . 92 Before You Call . . . . . . . . . . . . . . . . . . . . . 93 Contacting Dell . . . . . . . . . . . . . . . . . . . . . 95 Contents 7 book.book Page 8 Thursday, August 16, 2007 9:44 AM 14 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . 97 FCC Notice (U.S. Only) . . . . . . . . . . . . . . . . . . 97 FCC Class B . . . . . . . . . . . . . . . . . . . . . 97 Glossary . 99 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 8 Contents book.book Page 9 Thursday, August 16, 2007 9:44 AM Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. What Are You Looking For?
Find It Here
A diagnostic program for my computer Drivers and Utilities Media
Drivers for my computer
Desktop System Software (DSS) Documentation and drivers are already installed on your computer. You can use the media to reinstall drivers (see
"Reinstalling Drivers and Utilities" on page 76), to run the Dell Diagnostics (see
"Dell Diagnostics" on page 65). Readme files may be included on your media to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users. NOTE: Drivers and documentation updates can be found at support.dell.com. Finding Information 9 book.book Page 10 Thursday, August 16, 2007 9:44 AM What Are You Looking For?
Find It Here
Warranty information Dell Product Information Guide
Terms and Conditions (U.S. only)
Safety instructions
Regulatory information
Ergonomics information
End User License Agreement
How to set up my computer Setup Diagram NOTE: The appearance of your setup diagram may vary. 10 Finding Information book.book Page 11 Thursday, August 16, 2007 9:44 AM What Are You Looking For?
Find It Here
Service Tag and Express Service Code
Microsoft Windows License Label Service Tag and Microsoft Windows License These labels are located on your computer.
Use the Service Tag to identify your computer when you use support.dell.com or contact support.
Enter the Express Service Code to direct your call when contacting support. NOTE: As an increased security measure, the newly designed Microsoft Windows license label incorporates a missing portion or "hole" to discourage removal of the label. Finding Information 11 book.book Page 12 Thursday, August 16, 2007 9:44 AM What Are You Looking For?
Find It Here
Solutions Troubleshooting hints and Dell Support Website support.dell.com tips, articles from technicians, and online courses, frequently asked questions NOTE: Select your region or business segment to view the appropriate support site.
Community Online discussion with other Dell customers
Upgrades Upgrade information for components, such as memory, the hard drive, and the operating system
Customer Care Contact information, service call and order status, warranty, and repair information
Service and support Service call status and support history, service contract, online discussions with technical support
Dell Technical Update Service Proactive e-mail notification of software and hardware updates for your computer
Reference Computer documentation, details on my computer configuration, product specifications, and white papers
Downloads Certified drivers, patches, and software updates
Desktop System Software (DSS) If you reinstall the operating system for your computer, you should also reinstall the DSS utility. DSS provides critical updates for your operating system and support for processors, optical drives, USB devices, and so on. DSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration. 12 Finding Information To download Desktop System Software:
1 Go to support.dell.com, select your region or business segment, and enter your Service Tag. 2 Select Drivers & Downloads and click Go. 3 Click your operating system and search for the keyword Desktop System Software. NOTE: The support.dell.com user interface may vary depending on your selections. book.book Page 13 Thursday, August 16, 2007 9:44 AM What Are You Looking For?
Find It Here
How to use your Windows operating system
How to work with programs and files
How to personalize my desktop Windows Help and Support 1 To access Windows Help and Support:
In Windows Vista, click the Windows Vista Start button click Help and Support. and 2 Type a word or phrase that describes your problem, and then click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen.
How to reinstall my operating system Operating System Media The operating system is already installed on your computer. To reinstall your operating system, use the Operating System CD. See "Restoring Your Operating System" on page 78. After you reinstall your operating system, use the Drivers and Utilities CD to reinstall drivers for the devices that came with your computer. Your operating system product key label is located on your computer. NOTE: The color of your CD varies based on the operating system you ordered. Finding Information 13 book.book Page 14 Thursday, August 16, 2007 9:44 AM 14 Finding Information book.book Page 15 Thursday, August 16, 2007 9:44 AM About Your Computer Front View of the Computer CAUTION: Ensure that none of the computer air vents are blocked. Blocking them would cause serious thermal problems. 1 2 3 4 8 5 7 6 About Your Computer 15 book.book Page 16 Thursday, August 16, 2007 9:44 AM 1 speakers (2) 2 air vents 3 camera/ microphone array To adjust the volume of the integrated speakers, press the appropriate media control buttons (see "Media Control Buttons" on page 32 for more information). Internal fans create airflow through the vents to prevent the computer from overheating. The computer turns the fans on when the computer gets hot. Fan noise is normal and does not indicate a problem with the fans or the computer. CAUTION: Ensure that none of the computer air vents are blocked. Blocking them would cause serious thermal problems. Built-in camera and microphone array for video capture, conferencing, and chat. When the camera/microphone array is in use, the blue back-light lights up. 4 media control buttons Control CD, DVD, Blu-ray Disc (BD), and Media Player play. See "Media Control Buttons" on page 32 for more information. 5 disc slot 6 disc indicator 7 8 display power button computer stand Insert CD, DVD, or Blu-ray Disc (BD) as supported by your disc drive. The disc-slot indicator lights up when no disc is in the drive; see "Disc and Disc-Slot Indicators" on page 33 for more information. NOTICE: The optical drive does not support 8cm media. Do not insert 8cm media into the optical drive slot. The disc indicator lights up when a disc is in the drive. See "Disc and Disc-Slot Indicators" on page 33 for more information. Press to turn the display on and off without changing the overall operating state of the computer. Use the stand to tilt the display to your preferred angle. It can be rotated from 5 towards you to 25 back. The stand provides stability to the computer; it is not a removable part. CAUTION: The computer stand should remain installed at all times to ensure maximum system stability. 16 About Your Computer book.book Page 17 Thursday, August 16, 2007 9:44 AM Back View of the Computer 19 18 17 16 15 14 13 12 11 10 9 1 2 3 4 5 6 7 8 About Your Computer 17 book.book Page 18 Thursday, August 16, 2007 9:44 AM 1 Media Card Reader Provides a fast and convenient way to view and share digital photos, music, and videos stored on a memory card. The Media Card Reader reads the following digital memory cards:
Secure Digital (SD) memory card
SDIO card
MultiMediaCard (MMC)
Memory Stick
Memory Stick PRO
xD-Picture Card
Hi Speed-SD
Hi Density-SD 2 3 4 5 mini IEEE 1394 connector USB 2.0 connectors (2) Attach high-speed serial multimedia devices, such as digital video cameras. Use the side USB connectors for devices that you connect occasionally, such as joysticks or cameras, or for bootable USB devices (see "System Setup Options" on page 70 for more information on booting to a USB device). It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards. headphone/line-
out connector Use the headphone/line-out connector to attach headphones and most kinds of speakers. microphone/line-in connector Use the microphone/line-in connector to attach a personal computer microphone for voice or musical input into a sound or telephony program. 6 drive activity light 7 power button, power light The drive activity light is on when the computer reads data from or writes data to the hard drive. The light might also be on when a device such as an optical drive is operating. Press the power button to turn on the computer. The light in the center of this button indicates power state. See
"Controls and Lights" on page 87 for more information. NOTICE: To avoid losing data, do not use the power button to turn off the computer. Instead, perform an operating system shutdown. 18 About Your Computer book.book Page 19 Thursday, August 16, 2007 9:44 AM 8 9 computer sync button network adapter connector 10 optional TV input-
device connector To re-sync your optional wireless keyboard and mouse to your computer, press the sync button on the rear of your computer, then press the sync button on the device that you wish to use. See "Re-Syncing Your Optional Wireless Mouse or Keyboard with Your Computer" on page 44. To attach your computer to a network or broadband device, connect one end of a network cable to either a network port or your network or broadband device. Connect the other end of the network cable to the network adapter connector on the back panel of your computer. A click indicates that the network cable has been securely attached. NOTE: Do not plug a telephone cable into the network connector. network activity light: Flashes a yellow light when the computer is transmitting or receiving network data. A high volume of network traffic may make this light appear to be in a steady "on" state. link integrity light:
Green A good connection exists between the network and the computer. Off The computer is not detecting a physical connection to the network. 10-pin connector to attach the optional TV-input device. The device is only necessary if you will not be connecting your TV via the optional TV-in connector. TV input-device connectors: S-video, composite video, and audio connectors, and IR blaster. 11 TV-in connector TV-in connector only supported on systems with optional TV tuner card. 12 2.0 audio out connector Connect speakers for 2.0 audio. 13 power connector Insert the power cable. 14 USB 2.0 connectors (4) Use the back USB connectors for devices that typically remain connected, such as printers and keyboards. It is recommended that you use the side USB connectors for devices that you connect occasionally, such as joysticks or cameras. About Your Computer 19 book.book Page 20 Thursday, August 16, 2007 9:44 AM 15 security cable slot Lets you attach a commercially available antitheft device to the computer. NOTICE: Before you buy an antitheft device, ensure that it works with the security cable slot on your computer. 16 S/PDIF connector 17 IEEE 1394 connector 18 Service Tag Use the S/PDIF connector to transmit digital audio without going through an analog audio conversion process. Attach high-speed serial multimedia devices, such as digital video cameras. Use the Service Tag to identify your computer when you access the Dell Support website or contact support. 19 cable routing flaps Route power cord and other rear cables through these flaps to improve the appearance of your cables. Power Cable Routing 1 1 power cable 20 About Your Computer book.book Page 21 Thursday, August 16, 2007 9:44 AM Optional TV Input Device (For Use With Optional TV Tuner) 1 2 3 4 5 1 composite video 2 left audio output connector 3 5 right audio output connector 4 S-video connector IR blaster About Your Computer 21 book.book Page 22 Thursday, August 16, 2007 9:44 AM 22 About Your Computer book.book Page 23 Thursday, August 16, 2007 9:44 AM Setting Up Your Computer Installing Your Computer in an Enclosure Installing your computer in an enclosure can restrict the airflow and impact your computers performance, possibly causing it to overheat. Follow the guidelines below when installing your computer in an enclosure:
NOTICE: The operating temperature specifications indicated in this manual reflects the maximum ambient operating temperature. The room ambient temperature needs to be a consideration when installing your computer in an enclosure. For example, if the ambient room temperature is at 25C (77F), depending on your computers specifications, you only have 5 to 10C (9 to 18F) temperature margin before you reach your computers maximum operating temperature. For details about your computers specifications, see "Specifications"
on page 83.
Leave a 10.2 cm (4 in) minimum clearance on all vented sides of the computer to permit the airflow required for proper ventilation.
If your enclosure has doors, they need to be of a type that allows at least 30 percent airflow through the enclosure (front and back).
If your computer is installed in a corner on a desk or under a desk, leave at least 5.1 cm (2 in) clearance from the back of the computer to the wall to permit the airflow required for proper ventilation. NOTICE: Do not install your computer in an enclosure that does not allow airflow. Restricting the airflow impacts your computers performance, possibly causing it to overheat. Setting Up Your Computer 23 book.book Page 24 Thursday, August 16, 2007 9:44 AM Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options:
DSL connections that provide high-speed Internet access through your existing telephone line or cellular telephone service. With a DSL connection, you can access the Internet and use your telephone on the same line simultaneously.
Cable modem connections that provide high-speed Internet access through your local cable TV line.
Satellite modem connections that provide high-speed Internet access through a satellite television system.
Wireless LAN connections that provide Internet access using Bluetooth wireless technology. If you are using a DSL or cable/satellite modem connection, contact your ISP or cellular telephone service for setup instructions. Setting Up Your Internet Connection To set up an Internet connection with a provided ISP desktop shortcut:
1 Save and close any open files, and exit any open programs. 2 Double-click the ISP icon on the Microsoft Windows desktop. 3 Follow the instructions on the screen to complete the setup. If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP, perform the steps in the following section. NOTE: If you are having problems connecting to the Internet, see "E-Mail and Internet Problems" on page 53. If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later. 24 Setting Up Your Computer book.book Page 25 Thursday, August 16, 2007 9:44 AM NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you get one. 1 Save and close any open files, and exit any open programs. 2 Click the Windows Vista Start button
, and click Control Panel. 3 Under Network and Internet, click Connect to the Internet. The Connect to the Internet window appears. 4 Click Broadband (PPPoE) for a DSL, satellite modem, cable TV modem, or Bluetooth wireless technology connection. NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 5 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup. Transferring Information to a New Computer You can use your operating system "wizards" to help you transfer files and other data from one computer to anotherfor example, from an old computer to a new computer. The Microsoft Windows Vista operating system provides the Windows Easy Transfer application to move data from a source computer to a new computer. You can transfer data, such as:
E-mail messages
Toolbar settings
User accounts
Internet bookmarks You can transfer the data to the new computer over a network or serial connection, or you can store it on removable media, such as a writable CD, for transfer to the new computer. Setting Up Your Computer 25 book.book Page 26 Thursday, August 16, 2007 9:44 AM NOTE: For more information about options available with Windows Easy Transfer, see Microsoft Knowledge Base Article #928634, titled How to use Windows Easy Transfer to migrate files and settings from one Windows-based computer to another Windows Vista-based computer. This information may not be available in certain countries. 1 Click the Windows Vista Start button
, and then click Transfer files and settings Start Windows Easy Transfer. In the User Account Control dialog box, click Continue. 2 3 Click Start a new transfer or Continue a transfer in progress. Follow the instructions provided on the screen by the Windows Easy Transfer wizard. Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to:
Obtain and install updated drivers.
Connect the printer to the computer.
Load paper and install the toner or ink cartridge. For technical assistance, refer to the printer owner's manual or contact the printer manufacturer. Printer Cable Your printer connects to your computer with a USB cable. Your printer may not come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with your printer and computer. If you purchased a printer cable at the same time you purchased your computer, the cable may arrive in the computers shipping box. 26 Setting Up Your Computer book.book Page 27 Thursday, August 16, 2007 9:44 AM Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on. 1 Complete the operating system setup if you have not already done so. 2 Attach the USB printer cable to the USB connectors on the computer and the printer. The connectors fit only one way. 1 3 2 1 USB connector on computer 2 USB connector on printer 3 USB printer cable 3 Turn on the printer. 4 5 If your computer is running the Windows Vista operating system, click
, and click Network Add a printer to the Windows Vista Start button start the Add Printer Wizard. Install the printer driver if necessary. See "Reinstalling Drivers and Utilities" on page 76 and the documentation that came with your printer. Setting Up Your Computer 27 book.book Page 28 Thursday, August 16, 2007 9:44 AM Power Protection Devices Several devices are available to protect against power fluctuations and failures:
Surge protectors
Line conditioners
Uninterruptible power supplies (UPS) Surge Protectors Surge protectors and power strips equipped with surge protection help prevent damage to your computer from voltage spikes that can occur during electrical storms or after power interruptions. Some surge protector manufacturers include warranty coverage for certain types of damage. Carefully read the device warranty when choosing a surge protector. A device with a higher joule rating offers more protection. Compare joule ratings to determine the relative effectiveness of different devices. NOTICE: Most surge protectors do not protect against power fluctuations or power interruptions caused by nearby lightning strikes. Disconnect the network cable from the network wall jack during electrical storms. Line Conditioners NOTICE: Line conditioners do not protect against power interruptions. Line conditioners are designed to maintain AC voltage at a fairly constant level. Uninterruptible Power Supplies NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage. NOTE: To ensure maximum battery operating time, connect only your computer to a UPS. Connect other devices, such as a printer, to a separate power strip that provides surge protection. A UPS protects against power fluctuations and interruptions. UPS devices contain a battery that provides temporary power to connected devices when AC power is interrupted. The battery charges while AC power is available. See 28 Setting Up Your Computer book.book Page 29 Thursday, August 16, 2007 9:44 AM the UPS manufacturer documentation for information on battery operating time and to ensure that the device is approved by Underwriters Laboratories
(UL). Using the Media Card Reader Use the Media Card Reader to transfer data directly to your computer. NOTE: A memory card is not a bootable device. The Media Card Reader reads the following memory cards:
Secure Digital (SD)
SDIO
MultiMediaCard (MMC)
Memory Stick
Memory Stick PRO
xD-Picture Card
HiSpeed-SD
Hi Capacity-SD Setting Up Your Computer 29 book.book Page 30 Thursday, August 16, 2007 9:44 AM 30 Setting Up Your Computer book.book Page 31 Thursday, August 16, 2007 9:44 AM Using Multimedia Using the Disc Drive CAUTION: Do not insert any objects into the disc drive; it could be damaged. NOTICE: Do not move the computer while playing CDs, DVDs, or other media. 1 Place the disc, label side facing forward, in the center of the disc slot. 2 Gently push the disc into the disk slot. NOTE: This step may require you to push the disc farther than you expect. 1 2 3 4 1 media control buttons 2 disc indicator 3 disc 4 disc-slot indicator Using Multimedia 31 book.book Page 32 Thursday, August 16, 2007 9:44 AM Media Control Buttons NOTE: The media control buttons are capacitive buttons, and as such, may feel different from other buttons when pressed. The top four media control buttons to the right of your display may flash during startup. The media control buttons only light up when the users hand is detected in close proximity to the right of the display. Your keyboard may also incorporate some of these media control buttons. 32 Using Multimedia book.book Page 33 Thursday, August 16, 2007 9:44 AM Turn the volume up. Turn the volume down. Mute the sound. Play or pause. Stop. Play the next track. Play the previous track. Eject. NOTE: After you press Eject, there may be a slight pause before the disc ejects. Disc and Disc-Slot Indicators Either the disc or disc-slot indicator lights up when a users hand is detected in its vicinity. The disc indicator lights up when the drive is occupied and the disc-slot indicator lights up when it is empty. CD and DVD Software To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer. NOTE: Ensure that you follow all copyright laws when you create CDs. CD player software includes the following basic buttons:
NOTE: You should also be able to use the media control buttons to the right of your display and if you have the optional optimized wireless keyboard, the media control buttons on your keyboard. Play. Move backward within the current track. Pause. Move forward within the current track. Stop. Using Multimedia 33 book.book Page 34 Thursday, August 16, 2007 9:44 AM Go to the previous track. Eject. Go to the next track. DVD and Blu-Ray Disc (BD) player software includes the following basic buttons:
Stop. Restart the current chapter. Play. Fast forward. Pause. Fast reverse. Advance a single frame while in pause mode. Go to the next title or chapter. Continuously play the current title or chapter. Go to the previous title or chapter. Eject. For more information on playing CDs, DVDs, or Blu-ray Discs (BDs), click Help in the media player interface (if available). Copying CD, DVD, and Blu-ray Disc (BD) Media This section applies only to computers that have a DVD+/-RW drive or a BD-RE drive. NOTE: Ensure that you observe all copyright laws when copying media. NOTE: The types of optical drives offered by Dell may vary by country. The following instructions explain how to make a copy of a CD, DVD, or BD using Roxio Creator. You can also use Roxio Creator for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data. For help, open Roxio Creator, and then press <F1>. 34 Using Multimedia book.book Page 35 Thursday, August 16, 2007 9:44 AM The DVD drives and BD drives installed in Dell computers do not support HD-DVD media. For a list of supported media formats, see "Using Blank CD, DVD, and BD Media" on page 35. How to Copy a CD, DVD, or BD NOTE: BD media can only be copied to other BD media. DVD media can only be copied to other DVD-recordable/rewritable media. CD media can only be copied to other CD-recordable/rewritable media. NOTE: Copying a BD-R to BD-RE will not produce an exact copy. Border information will be lost. NOTE: Most commercial DVDs and BDs have copyright protection and cannot be copied using Roxio Creator. 1 Open Roxio Creator. 2 Under the Copy tab, click Disc Copy. 3 Insert the source disc into the drive, ensure that the settings are correct, and then click the Copy Disc button to continue. The computer reads your source disc and copies the data to a temporary folder on your computer hard drive. 4 When prompted, insert a blank disc into the drive and click OK. Once you have finished copying the source disc, the disc that you have created automatically ejects. Using Blank CD, DVD, and BD Media CD-writable drives can only write to CD recording media. DVD-writable drives can write to both CD and DVD recording media. BD-writable drives can write to CD, DVD and BD recording media. Use blank CD-Rs to record music or permanently store data files. After creating a CD-R, you cannot write to that CD-R again (see the Sonic documentation for more information). Use blank CD-RWs if you plan to erase, rewrite, or update information on that disc later. Blank DVD+/-R or BD-R media can be used to permanently store large amounts of information. After you create a DVD+/-R or BD-R, you cannot write to that disc again if the disc is "finalized" or "closed" during the final stage of the disc creation process. Use blank DVD+/-RW or BD-RE media if you plan to erase, rewrite, or update information on that disc later. Using Multimedia 35 book.book Page 36 Thursday, August 16, 2007 9:44 AM CD-Writable Drives Media Type Read CD-R CD-RW Yes Yes DVD-Writable Drives Write Yes Yes Rewritable No Yes Media Type Read Write Rewritable CD-R CD-RW DVD+R DVD-R DVD+RW DVD-RW DVD+R DL DVD-R DL Yes Yes Yes Yes Yes Yes Yes Yes BD-Writable Drives Yes Yes Yes Yes Yes Yes Yes No No Yes No No Yes Yes No No NOTE: Your BD-writable drive may not read / write HD-DVD media. Media Type Read Write Rewritable CD-R CD-RW DVD+R DVD-R DVD+RW DVD-RW DVD+R DL DVD-R DL Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No No Yes No No Yes Yes No No 36 Using Multimedia book.book Page 37 Thursday, August 16, 2007 9:44 AM Media Type Read BD-R BD-RE Yes Yes Write Yes Yes Rewritable No Yes Helpful Tips
Use Microsoft Windows Explorer to drag and drop files to a CD-R or CD-RW only after you start Roxio Creator and open a Creator project.
Do not burn a blank CD-R or CD-RW to its maximum capacity; for example, do not copy a 650-MB file to a blank 650-MB CD. The CD-RW drive needs 12 MB of the blank space to finalize the recording.
Use CD-Rs to burn music CDs that you want to play in regular stereos. CD-RWs do not play in most home or car stereos.
Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed.
Use a blank CD-RW to practice CD recording until you are familiar with CD recording techniques. If you make a mistake, you can erase the data on the CD-RW and try again. You can also use blank CD-RWs to test music file projects before you record the project permanently to a blank CD-R.
You cannot create audio DVDs with Roxio Creator.
Commercially available DVD players used in home theater systems may not support all available DVD formats. For a list of formats supported by your DVD player, see the documentation provided with your DVD player or contact the manufacturer.
Commercially available BD players used in home theater systems may not support all available BD formats. For a list of formats supported by your BD player, see the documentation provided with your BD player or contact the manufacturer.
See the Roxio website at www.sonic.com for additional information. Using Multimedia 37 book.book Page 38 Thursday, August 16, 2007 9:44 AM Adjusting the Volume NOTE: When the speakers are muted, you do not hear the CD or DVD playing. 1 Open the Volume Control window. 2 Click and drag the bar in the Volume Control column and slide it up or down to increase or decrease the volume. For more information on volume control options, click Help in the Volume Control window. Adjusting the Picture If an error message notifies you that the current resolution and color depth are using too much memory and preventing DVD playback, adjust the display properties. If your computer is running Microsoft Windows Vista Operating System:
1 Click the Windows Vista Start button click Appearance and Personalization.
, click Control Panel, and then 2 Under Personalization, click Adjust Screen Resolution. The Display Properties window appears. 3 Under Resolution: click and drag the bar reduce the resolution setting. 4 In the drop-down menu under Colors:, click Medium (16 bit). 5 Click OK. Enabling S/PDIF Digital Audio If your computer has a DVD drive, you can enable digital audio for DVD playback. 1 Launch the Cyberlink PowerDVD application. 2 Insert a DVD into the DVD drive. If the DVD begins playing, click the Stop button. 3 Click the Settings option. 4 Click the DVD option. 5 Click the DVD Audio Setting icon. 38 Using Multimedia book.book Page 39 Thursday, August 16, 2007 9:44 AM 6 Click the arrows beside the Speaker Configuration setting to scroll through the options, and then select the SPDIF option. 7 Click the Back button once, and then click the Back button again to return to the main menu screen. Enabling S/PDIF in the Windows Audio Driver 1 Double-click the speaker icon in the Windows notification area. 2 Click the Options menu and then click Advanced Controls. 3 Click Advanced. 4 Click S/PDIF Interface. 5 Click Close. 6 Click OK. Setting Up the Cyberlink (CL) Headphones NOTE: The CL headphone feature is available only if your computer has a DVD drive. If your computer has a DVD drive, you can enable digital audio for DVD playback. 1 Launch the Cyberlink PowerDVD program. 2 Insert a DVD into the DVD drive. If the DVD begins playing, click the Stop button. 3 Click the Settings option. 4 Click the DVD option. 5 Click the DVD Audio Setting icon. 6 Click the arrows beside the Speaker Configuration setting to scroll through the options, and select the Headphones option. 7 Click the arrows beside the Audio listening mode setting to scroll through the options, and select the CL Headphone option. 8 Click the arrows beside the Dynamic range compression option to select the most suitable option. 9 Click the Back button once, and then click the Back button again to return to the main menu screen. Using Multimedia 39 book.book Page 40 Thursday, August 16, 2007 9:44 AM 40 Using Multimedia book.book Page 41 Thursday, August 16, 2007 9:44 AM Using the Optional Wireless Keyboard and Mouse Your Dell XPS computer supports a special wireless (non-Bluetooth) keyboard and mouse which are optimized for use with your computer. NOTE: The optional keyboard and mouse have special features which may not be available on other devices that could be used with your computer. 1 2 1 optimized wireless keyboard 2 optimized wireless mouse Using the Optional Wireless Keyboard and Mouse 41 book.book Page 42 Thursday, August 16, 2007 9:44 AM Media Control Keys NOTE: The media control keys are capacitive buttons, and as such, may feel different from other buttons when pressed. The optional wireless keyboard has media control keys to aid you in quick control of volume and playback functions on your computer. These buttons light up when you press them. In addition to the basic media control keys shown in "Using Multimedia" on page 31, the optional keyboard also incorporates the following keys. Press to rewind within the current track/chapter. Press once to go back to the start of the current playing track/chapter. Press multiple times to skip back to previous track/chapters. Press to fast-forward within the current track/chapter. Press once to skip forward one track/chapter. Press multiple times to skip forward multiple tracks/chapters. Press to start or stop recording. Press to change channels (increasing). Press to change channels (decreasing). 42 Using the Optional Wireless Keyboard and Mouse book.book Page 43 Thursday, August 16, 2007 9:44 AM Using the Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch-pad buttons as you would use a mouse. 1 2 1 touch pad 2 touch-pad buttons
To move the cursor, lightly slide your finger over the touch pad.
To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch-pad button or the alternate left touch-
pad button to the left of the keyboard. 1 1 alternate left touch-pad button Using the Optional Wireless Keyboard and Mouse 43 book.book Page 44 Thursday, August 16, 2007 9:44 AM
To select and move (or drag) an object, position the cursor on the object and tap twice on the touch pad. On the second tap, leave your finger on the touch pad and move the selected object by sliding your finger over the surface.
To double-click an object, position the cursor on the object and tap twice on the touch pad or use your thumb to press the left touch-pad button twice (the alternate left touch-pad button to the left of the keyboard can also be used). Customizing the Touch Pad You can use the Mouse Properties window to disable the touch pad or adjust its settings. If your computer is running Microsoft Windows Vista Operating System:
, click Control Panel, and then Click the Windows Vista Start button click Mouse Properties. Re-Syncing Your Optional Wireless Mouse or Keyboard with Your Computer If for any reason, you need to re-sync your optional (non-Bluetooth) wireless keyboard or mouse with your computer, follow these instructions:
1 Turn the computer on. 2 Turn on the keyboard or mouse. 44 Using the Optional Wireless Keyboard and Mouse book.book Page 45 Thursday, August 16, 2007 9:44 AM 1 2 3 4 5 1 computer sync button 2 keyboard sync button 3 keyboard power switch 4 mouse power button 5 mouse sync button 3 Press the sync button to the rear of your computers left speaker. 4 Press the sync button on the mouse or keyboard. The mouse or keyboard should now be paired with your computer. If you experience any problems, see "Troubleshooting" on page 51. Using the Optional Wireless Keyboard and Mouse 45 book.book Page 46 Thursday, August 16, 2007 9:44 AM Key Combinations
<Fn> and up-arrow key
<Fn> and down-arrow key
<Fn> and right-arrow key Increases brightness on the integrated display. Decreases brightness on the integrated display. Toggles the display on and off without changing the overall operating state. To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware, and click Keyboard. For information about the Control Panel, see the Windows Help and Support Center. To access the Help and Support Center, see "Windows Help and Support" on page 13. 46 Using the Optional Wireless Keyboard and Mouse book.book Page 47 Thursday, August 16, 2007 9:44 AM Using the Display Use the display power button on the lower-right of your display to turn off the display without affecting the operating state of your computer. See "Front View of the Computer" on page 15. Adjusting Brightness You can press the following keys to adjust display brightness:
Press <Fn> and the up-arrow key to increase brightness on the integrated display only (not on an external monitor).
Press <Fn> and the down-arrow key to decrease brightness on the integrated display only (not on an external monitor). Making Images and Text Look Bigger or Sharper NOTE: If you change the display resolution from the current settings, the image may appear blurry or text may be hard to read if you change the resolution to one not supported by your computer and display. Before you change any of the display settings, make a note of the current settings so you can change back to the previous settings if you need to. You can enhance the legibility of text and change the appearance of images on the screen by adjusting display resolution. As you increase resolution, items appear smaller on the screen. In contrast, lower resolution causes text and images to appear larger and can benefit people with vision impairments. To display a program at a specific resolution, both the video card and the display must support the program, and the necessary video drivers must be installed. NOTE: Use only the Dell-installed video drivers, which are designed to offer the best performance with your Dell-installed operating system. If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values. To set the display resolution and refresh rate for your display, perform the steps. Using the Display 47 book.book Page 48 Thursday, August 16, 2007 9:44 AM If your computer is running Windows Vista:
1 Click the Windows Vista Start button
, and click Control Panel. 2 Under Appearance and Personalization, click Adjust screen resolution. 3 In the Display Settings window, under Resolution, slide the slide bar to the left/right to decrease/increase the screen resolution. 4 Click How do I get the best display? for further instructions. 48 Using the Display book.book Page 49 Thursday, August 16, 2007 9:44 AM Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Computer and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances. NOTICE: To avoid damaging the computer or display, do not spray cleaning solution directly onto the display. Only use products specifically designed for cleaning displays, and follow the instructions that are included with the product. NOTE: A soft, lint-free cloth has been provided for your computer in the binder that came with the computer accessory kit.
Moisten a soft, lint-free cloth with either water or a display cleaner, and wipe the display until it is clean.
Moisten a soft, lint-free cloth with water and wipe the computer and keyboard. Do not allow water from the cloth to seep between the touch pad and the surrounding palm rest. CDs and DVDs CAUTION: Do not clean the disc drive. Any attempt to clean the disc drive itself could result in damage to the drive. If you notice problems, such as skipping, with the playback quality of your CDs or DVDs, try cleaning the discs. 1 Hold the disc by its outer edge. You can also touch the inside edge of the center hole. NOTICE: To avoid damaging the surface, do not wipe in a circular motion around the disc. Cleaning Your Computer 49 book.book Page 50 Thursday, August 16, 2007 9:44 AM 2 With a soft, lint-free cloth, gently wipe the bottom of the disc (the unlabeled side) in a straight line from the center to the outer edge of the disc. For stubborn dirt, try using water or a diluted solution of water and mild soap. You can also purchase commercial products that clean discs and provide some protection from dust, fingerprints, and scratches. Cleaning products for CDs are also safe to use on DVDs. Keyboard and Touch Pad 1 If your keyboard has a power button, turn it off. 2 Remove any installed batteries from the keyboard. 3 Use a can of compressed air to remove dust from between the keys on the keyboard. CAUTION: Clean your touchpad with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances. 4 Moisten a soft, lint-free cloth with water, and wipe it gently across the surface of the touch pad. Do not allow water from the cloth to seep between the touch pad and the surrounding palm rest or keyboard surface. 50 Cleaning Your Computer book.book Page 51 Thursday, August 16, 2007 9:44 AM Troubleshooting Solving Problems Follow these tips when you troubleshoot your computer:
If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed.
If a peripheral device does not work, ensure that the device is properly connected.
If an error message appears on the screen, write down the exact message. This message may help support personnel diagnose and fix the problem(s).
If an error message occurs in a program, see the programs documentation. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Battery Problems CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. C O N T A C T D E L L If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during start-up, contact Dell (see "Contacting Dell" on page 95). Display Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Troubleshooting 51 book.book Page 52 Thursday, August 16, 2007 9:44 AM The screen is blank or difficult to read E N S U R E T H A T T H E D I S P L A Y I S T U R N E D O N See "Front View of the Computer" on page 15. TE S T T H E E L E C T R I C A L O U T L E T Ensure that the electrical outlet is working by testing it with another device, such as a lamp. R O T A T E T H E D I S P L A Y T O E L I M I N A T E S U N L I G H T G L A R E A N D P O S S I B L E I N T E R F E R E N C E A D J U S T T H E W I N D O W S D I S P L A Y S E T T I N G S Windows Vista:
1 Click Start Control Panel Hardware and Sound Personalization Display Settings. 2 Adjust Resolution and Colors settings, as needed. Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. E N S U R E T H A T M I C R O S O F T Windows Vista:
Click the Windows Vista Start button W I N D O W S R E C O G N I Z E S T H E D R I V E and click Computer. If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. TE S T T H E D R I V E
Insert another disk to eliminate the possibility that the original drive is defective.
Insert bootable media and restart the computer. C L E A N T H E D R I V E O R D I S K See "" on page 49. C H E C K A N Y A C C E S S I B L E C A B L E C O N N E C T I O N S R U N T H E H A R D W A R E TR O U B L E S H O O T E R See "Troubleshooting Software and Hardware Problems in the Microsoft Windows Vista Operating Systems" on page 78. R U N T H E D E L L D I A G N O S T I C S See "Dell Diagnostics" on page 65. 52 Troubleshooting book.book Page 53 Thursday, August 16, 2007 9:44 AM Optical drive problems NOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the media. NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. A D J U S T T H E W I N D O W S V O L U M E C O N T R O L
Click the speaker icon in the lower-right corner of your screen.
Ensure that the volume is turned up by clicking the slidebar and dragging it up.
Ensure that the sound is not muted by clicking any boxes that are checked. C H E C K T H E S P E A K E R S See "Sound and Speaker Problems" on page 62. Problems writing to an optical drive C L O S E O T H E R P R O G R A M S The optical drive must receive a steady stream of data during the writing process. If the stream is interrupted, an error occurs. Try closing all programs before you write to the optical drive. TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A D I S C Search for the keyword standby in Windows Help and Support for information on power management modes. Hard drive problems and click Computer. R U N C H E C K D I S K Windows Vista:
1 Click Start 2 Right-click Local Disk C:. 3 Click Properties Tools Check Now. The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 4 Follow the instructions on the screen. E-Mail and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Do not plug a telephone cable into the network adapter connector (see
"Back View of the Computer" on page 17). Troubleshooting 53 book.book Page 54 Thursday, August 16, 2007 9:44 AM M A I L S E C U R I T Y S E T T I N G S If you cannot open your C H E C K T H E M I C R O S O F T e-mail attachments:
1 In Microsoft Mail, click Tools Options Security. 2 Click Do not allow attachments to be saved or opened that could potentially be a virus or Block images and other external content in HTML e-mail to remove the checkmark, as needed. E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N T E R N E T Ensure that you have subscribed to an Internet provider. With the Microsoft Mail e-mail program open, click File. If Work Offline has a checkmark next to it, click the checkmark to remove it and connect to the Internet. For help, contact your Internet service provider. Error Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the error message is not listed, see the documentation for the operating system or the program that was running when the message appeared. A F I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I N G C H A R A C T E R S : \ / : * ? <
> | Do not use these characters in filenames. A R E Q U I R E D .DLL F I L E W A S N O T F O U N D The program that you are trying to open is missing an essential file. To remove and then reinstall the program:
Windows Vista:
1 Click Start 2 Select the program you want to remove. 3 Click Uninstall. 4 See the program documentation for installation instructions. d r i v e l e t t e r : \ I S N O T A C C E S S I B L E . T H E D E V I C E I S N O T R E A D Y The drive cannot read the disk. Insert a disk into the drive and try again. Control Panel Programs Programs and Features. I N S E R T B O O T A B L E M E D I A Insert a bootable floppy disk, CD, or DVD. N O N - S YS T E M D I S K E R R O R Remove the floppy disk from the floppy drive and restart your computer. N O T E N O U G H M E M O R Y O R R E S O U R C E S . C L O S E S O M E P R O G R A M S A N D T R Y A G A I N Close all windows and open the program that you want to use. In some cases, you may have to restart your computer to restore computer resources. If so, run the program that you want to use first. O P E R A T I N G S YS T E M N O T F O U N D Contact Dell (see "Contacting Dell" on page 95). 54 Troubleshooting book.book Page 55 Thursday, August 16, 2007 9:44 AM IEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Your computer supports only IEEE 1394a standard. E N S U R E T H A T T H E C A B L E F O R T H E IEEE 1394 D E V I C E I S P R O P E R L Y I N S E R T E D I N T O T H E D E V I C E A N D I N T O T H E C O N N E C T O R O N T H E C O M P U T E R E N S U R E T H A T T H E IEEE 1394 D E V I C E I S E N A B L E D I N S YS T E M S E T U P See
"System Setup Options" on page 70. E N S U R E T H A T T H E IEEE 1394 D E V I C E I S R E C O G N I Z E D B Y W I N D O W S Windows Vista:
1 Click Start 2 Click Device Manager. Control Panel Hardware and Sound. If your IEEE 1394 device is listed, Windows recognizes the device. I F Y O U H A V E P R O B L E M S W I T H A D E L L IEEE 1394 D E V I C E Contact Dell (see
"Contacting Dell" on page 95). I F Y O U H A V E P R O B L E M S W I T H A N IEEE 1394 D E V I C E N O T P R O V I D E D B Y D E L L Contact the IEEE 1394 device manufacturer. Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Wireless Keyboard C H E C K T H E W I R E L E S S C O N N E C T I O N B E T W E E N T H E K E Y B O A R D A N D Y O U R C O M P U T E R
Ensure that the keyboard is paired with your computer. See "Re-Syncing Your Optional Wireless Mouse or Keyboard with Your Computer" on page 44.
Verify that the keyboard is turned on, if applicable. Some wireless keyboards have a power button. If the keyboard has a power indicator, check the indicator.
Ensure that the keyboard battery has not run low, if applicable. If the keyboard has a battery indicator, check the indicator.
Restart the computer. Troubleshooting 55 book.book Page 56 Thursday, August 16, 2007 9:44 AM USB Keyboard C H E C K T H E K E Y B O A R D C A B L E
Ensure that the keyboard cable is firmly connected to the computer.
Shut down the computer, reconnect the keyboard cable as shown on the setup diagram for your computer, and then restart the computer.
Ensure that the cable is not damaged or frayed and check cable connectors for bent or broken pins. Straighten any bent pins.
Remove any keyboard extension cables and connect the keyboard directly to the computer. Any Keyboard TE S T T H E K E Y B O A R D Connect or pair a properly working keyboard to the computer, then try using the keyboard. See "Re-Syncing Your Optional Wireless Mouse or Keyboard with Your Computer" on page 44. R U N T H E H A R D W A R E TR O U B L E S H O O T E R See "Troubleshooting Software and Hardware Problems in the Microsoft Windows Vista Operating Systems" on page 78. S E E Y O U R K E Y B O A R D D O C U M E N T A T I O N If your keyboard has documentation, see if it has special troubleshooting suggestions or recommendations. Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The computer does not start up E N S U R E T H A T T H E P O W E R C A B L E I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L O U T L E T The computer stops responding NOTICE: You may lose data if you are unable to perform an operating system shutdown. TU R N T H E C O M P U T E R O F F If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your computer. 56 Troubleshooting book.book Page 57 Thursday, August 16, 2007 9:44 AM A program stops responding E N D T H E P R O G R A M 1 Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager. 2 Click the Applications tab. 3 Click to select the program that is no longer responding. 4 Click End Task. A program crashes repeatedly NOTE: Most software includes installation instructions in its documentation or on a floppy disk, CD, or DVD. C H E C K T H E S O F T W A R E D O C U M E N T A T I O N If necessary, uninstall and then reinstall the program. A program is designed for an earlier Windows operating system R U N T H E P R O G R A M C O M P A T I B I L I T Y W I Z A R D Windows Vista:
The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments. 1 Click Start Control Panel Programs Use an older program with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. A solid blue screen appears TU R N T H E C O M P U T E R O F F If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your computer. Other software problems C H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N
Ensure that the program is compatible with the operating system installed on your computer.
Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.
Ensure that the program is installed and configured properly. Troubleshooting 57 book.book Page 58 Thursday, August 16, 2007 9:44 AM
Verify that the device drivers do not conflict with the program.
If necessary, uninstall and then reinstall the program. B A C K U P Y O U R F I L E S I M M E D I A T E L Y U S E A V I R U S- S C A N N I N G P R O G R A M T O C H E C K T H E H A R D D R I V E , F L O P P Y D I S K S , C D S , O R D V D S S A V E A N D C L O S E A N Y O P E N F I L E S O R P R O G R A M S A N D S H U T D O W N Y O U R C O M P U T E R T H R O U G H T H E S T A R T M E N U Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. I F Y O U R E C E I V E A N I N S U F F I C I E N T M E M O R Y M E S S A G E
Save and close any open files and exit any open programs you are not using to see if that resolves the problem.
See the software documentation for minimum memory requirements. If necessary, install additional memory (see "Contacting Dell" on page 95).
Run the Dell Diagnostics (see "Dell Diagnostics" on page 65). I F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S
Ensure that the memory you are using is supported by your computer. For more information about the type of memory supported by your computer, see
"Specifications" on page 83.
Run the Dell Diagnostics (see "Dell Diagnostics" on page 65). Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Wireless Mouse C H E C K T H E W I R E L E S S C O N N E C T I O N B E T W E E N T H E M O U S E A N D Y O U R C O M P U T E R
Ensure that the mouse is paired with your computer. See "Re-Syncing Your Optional Wireless Mouse or Keyboard with Your Computer" on page 44.
Verify that the mouse is turned on. Some mice include a power indicator.
Ensure that the mouse battery has not run low. Some mice include a battery-charge indicator. 58 Troubleshooting book.book Page 59 Thursday, August 16, 2007 9:44 AM
Restart your computer.
See your mouse documentation. TO V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E M O U S E , C H E C K T H E T O U C H P A D 1 Turn off the mouse. 2 At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it. If the touch pad operates correctly, the mouse may be defective. USB Mouse C H E C K T H E M O U S E C A B L E
Ensure that neither the cable or the cable connectors are visibly damaged.
Remove any mouse extension cables, and connect the mouse directly to the computer.
Verify that the mouse cable is connected as shown on the setup diagram for your computer. R E S T A R T T H E C O M P U T E R 1 Simultaneously press <Ctrl><Esc> to display the Start menu. 2 Press <u>, press the up- and down-arrow keys to highlight Shut down or Turn Off, and then press <Enter>. 3 After the computer turns off, reconnect the mouse cable as shown on the setup diagram. 4 Turn on the computer. TO V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E M O U S E , C H E C K T H E T O U C H P A D 1 Shut down the computer. 2 Disconnect the mouse. 3 Turn on the computer. 4 At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it. 5 If the touch pad operates correctly, the mouse may be defective. Any Mouse TE S T T H E M O U S E Connect a properly working mouse to the computer, then try using the mouse. Troubleshooting 59 book.book Page 60 Thursday, August 16, 2007 9:44 AM Control Panel Hardware and Sound Mouse. C H E C K T H E M O U S E S E T T I N G S Windows Vista:
1 Click Start 2 Adjust the settings as needed. R E I N S T A L L T H E M O U S E D R I V E R See (see "Drivers" on page 75). R U N T H E H A R D W A R E TR O U B L E S H O O T E R See "Troubleshooting Software and Hardware Problems in the Microsoft Windows Vista Operating Systems" on page 78. Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. C H E C K T H E N E T W O R K C A B L E C O N N E C T O R Ensure that the network cable is firmly inserted into the network connector on the back of the computer and the network jack. C H E C K T H E N E T W O R K L I G H T S O N T H E B A C K O F T H E C O M P U T E R If the link integrity light is off (see "Controls and Lights" on page 87), no network communication is occurring. Replace the network cable. R E S T A R T T H E C O M P U T E R A N D L O G O N T O T H E N E T W O R K A G A I N C H E C K Y O U R N E T W O R K S E T T I N G S Contact your network administrator or the person who set up your network to verify that your network settings are correct and that the network is functioning. R U N T H E H A R D W A R E TR O U B L E S H O O T E R See "Troubleshooting Software and Hardware Problems in the Microsoft Windows Vista Operating Systems" on page 78. Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. I F T H E P O W E R L I G H T I S B L U E A N D T H E C O M P U T E R I S N O T R E S P O N D I N G Contact Dell, see "Contacting Dell" on page 95. I F T H E P O W E R L I G H T I S B L I N K I N G B L U E The computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation. 60 Troubleshooting book.book Page 61 Thursday, August 16, 2007 9:44 AM I F T H E P O W E R L I G H T I S O F F The computer is either turned off or is not receiving power.
Reseat the power cable in the power connector on the back of the computer and the electrical outlet.
Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly.
Ensure that any power strips being used are plugged into an electrical outlet and are turned on.
Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Contact Dell, (see "Contacting Dell" on page 95). I F T H E P O W E R L I G H T I S A M B E R Contact Dell, see "Contacting Dell" on page 95. E L I M I N A T E I N T E R F E R E N C E Some possible causes of interference are:
Power, keyboard, and mouse extension cables.
Too many devices connected to the same power strip.
Multiple power strips connected to the same electrical outlet. Printer Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your printer, contact the printers manufacturer. C H E C K T H E P R I N T E R D O C U M E N T A T I O N See the printer documentation for setup and troubleshooting information. E N S U R E T H A T T H E P R I N T E R I S T U R N E D O N C H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S
See the printer documentation for cable connection information.
Ensure that the printer cables are securely connected to the printer and the computer. TE S T T H E E L E C T R I C A L O U T L E T Ensure that the electrical outlet is working by testing it with another device, such as a lamp. V E R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S Windows Vista:
1 Click Start 2 If the printer is listed, right-click the printer icon. Control Panel Hardware and Sound Printer. Troubleshooting 61
1 2 3 | Manual Part 2 | Users Manual | 2.13 MiB |
book.book Page 62 Thursday, August 16, 2007 9:44 AM 3 Click Properties and click Ports. 4 Adjust the settings, as needed. R E I N S T A L L T H E P R I N T E R D R I V E R See the printer documentation for information on reinstalling the printer driver. Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your scanner, contact the scanners manufacturer. C H E C K T H E S C A N N E R D O C U M E N T A T I O N See the scanner documentation for setup and troubleshooting information. U N L O C K T H E S C A N N E R Ensure that your scanner is unlocked (if the scanner has a locking tab or button). R E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N C H E C K T H E C A B L E C O N N E C T I O N S
See the scanner documentation for information on cable connections.
Ensure that the scanner cables are securely connected to the scanner and the computer. V E R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y M I C R O S O F T W I N D O W S Windows Vista:
1 Click Start 2 If the scanner is listed, Windows recognizes the scanner. R E I N S T A L L T H E S C A N N E R D R I V E R See the scanner documentation for instructions. Control Panel Hardware and Sound Scanners and Cameras. Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. No sound from integrated speakers A D J U S T T H E W I N D O W S V O L U M E C O N T R O L Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion. R E I N S T A L L T H E A U D I O D R I V E R See "Reinstalling Drivers and Utilities" on page 76. 62 Troubleshooting book.book Page 63 Thursday, August 16, 2007 9:44 AM D I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R Sound from the speakers is automatically disabled when headphones are connected to the computers side-panel headphone connector. No sound from external speakers NOTE: The volume control in MP3 and other media players may override the Windows volume setting. Always check to ensure that the volume on the media player(s) has not been turned down or off. C H E C K T H E S P E A K E R C A B L E C O N N E C T I O N S Ensure that the speakers are connected as shown on the setup diagram supplied with the speakers. E N S U R E T H A T T H E S P E A K E R S A R E T U R N E D O N See the setup diagram supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion. A D J U S T T H E W I N D O W S V O L U M E C O N T R O L Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. D I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R Sound from the speakers is automatically disabled when headphones are connected to the computers side-panel headphone connector. TE S T T H E E L E C T R I C A L O U T L E T Ensure that the electrical outlet is working by testing it with another device, such as a lamp. E L I M I N A T E P O S S I B L E I N T E R F E R E N C E Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference. R U N T H E S P E A K E R D I A G N O S T I C S See "Dell Diagnostics" on page 65. R E I N S T A L L T H E A U D I O D R I V E R See "Drivers" on page 75. R U N T H E H A R D W A R E TR O U B L E S H O O T E R See "Troubleshooting Software and Hardware Problems in the Microsoft Windows Vista Operating Systems" on page 78. No sound from headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N Ensure that the headphone cable is securely inserted into the headphone connector (see "Front View of the Computer" on page 15). A D J U S T T H E W I N D O W S V O L U M E C O N T R O L Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Troubleshooting 63 book.book Page 64 Thursday, August 16, 2007 9:44 AM Touch Pad Problems C H E C K T H E T O U C H P A D S E T T I N G S 1 Click Start 2 Try adjusting the settings. TO V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E T O U C H P A D , C H E C K T H E M O U S E Control Panel Printers and Other Hardware Mouse. See "Mouse Problems" on page 58. R E I N S T A L L T H E T O U C H P A D D R I V E R See "Reinstalling Drivers and Utilities" on page 76. 64 Troubleshooting book.book Page 65 Thursday, August 16, 2007 9:44 AM Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in Lockups and Software Problems (see "Lockups and Software Problems" on page 56) and run the Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin, if working from the electronic version of the document. NOTICE: The Dell Diagnostics works only on Dell computers. See "System Setup" on page 69 on page to review your computers configuration information, and ensure that the device that you want to test displays in the system setup program and is active. Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, see "Contacting Dell" on page 95. 1 Ensure that the computer is connected to an electrical outlet that is known to be working properly. 2 Turn on (or restart) your computer. Dell Diagnostics 65 book.book Page 66 Thursday, August 16, 2007 9:44 AM 3 When the DELL logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down and restart the computer. When the DELL logo appears, press <F12> immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program. 3 When the boot device list appears, highlight CD/DVD/CD-RW and press
<Enter>. 4 Select the Boot from CD-ROM option from the menu that appears and press <Enter>. 5 Type 1 to start the CD menu and press <Enter> to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer. 7 When the Dell Diagnostics Main Menu appears, select the test you want to run. 66 Dell Diagnostics book.book Page 67 Thursday, August 16, 2007 9:44 AM Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. NOTE: It is recommended that you select Test System to run a complete test on your computer. Option Function Test Memory Run the stand-alone memory test Test System Run System Diagnostics Exit Exit the Diagnostics 2 After you have selected the Test System option from the main menu, the following menu appears:
NOTE: It is recommended that you select Extended Test from the menu below to run a more thorough check of devices in the computer. Option Function Express Test Extended Test Custom Test Symptom Tree Performs a quick test of devices in the system. This typically can take 10 to 20 minutes. Performs a thorough check of devices in the system. This typically can take an hour or more. Use to test a specific device or customize the tests to be run. This option allows you to select tests based on a symptom of the problem you are having. This option lists the most common symptoms. Dell Diagnostics 67 book.book Page 68 Thursday, August 16, 2007 9:44 AM 3 4 If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and see "Contacting Dell" on page 95. NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information. Tab Results Errors Help Function Displays the results of the test and any error conditions encountered. Displays error conditions encountered, error codes, and the problem description. Describes the test and may indicate requirements for running the test. Configuration Displays your hardware configuration for the selected device. The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer. Parameters Allows you to customize the test by changing the test settings. 5 When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. 6 Remove the Drivers and Utilities media (if applicable). 68 Dell Diagnostics book.book Page 69 Thursday, August 16, 2007 9:44 AM System Setup Overview Use System Setup as follows:
To change the system configuration information after you add, change, or remove any hardware in your computer
To set or change a user-selectable option such as the user password
To read the current amount of memory or set the type of hard drive installed Before you use System Setup, it is recommended that you write down the System Setup screen information for future reference. NOTICE: Unless you are an expert computer user, do not change the settings for this program. Certain changes can make your computer work incorrectly. Entering System Setup 1 Turn on (or restart) your computer. 2 When the blue DELL logo is displayed, you must watch for the F2 prompt to appear. 3 Once the F2 prompt appears, press <F2> immediately. NOTE: The F2 prompt indicates that the keyboard has initialized. This prompt can appear very quickly, so you must watch for it to display, and then press <F2>. If you press <F2> before you are prompted, this keystroke will be lost. 4 If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then, shut down your computer and try again. System Setup Screen The System Setup screen displays current or changeable configuration information for your computer. Information on the screen is divided into three areas: the menu, the main window, the Help and key functions field. System Setup 69 book.book Page 70 Thursday, August 16, 2007 9:44 AM Options List The tabbed options contain features that define the configuration of your computer, including installed hardware, power conservation, and security features. Option Field This field contains information about each option. In this field you can view your current settings and make changes to your settings. Use the right- and left-arrow keys to highlight an option. Press <Enter> to make that selection active. Help This field provides context sensitive help based on the options selected. Key Functions This field lists keys and their functions within the active System Setup field. System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not appear exactly as listed. Main System Date System Time SATA0, SATA1 Displays the system date. Displays the system time. Displays the currently installed drives, vendor, and size (hard drives only). HDD S.M.A.R.T. capability Enables/disables integrated drive errors to be reported during system startup.
(Disabled default) System Info Displays BIOS Info, System Info, and the Service Tag NOTE: The system name listed in the BIOS may not appear exactly as the name that appears on the computer or in the computers documentation. Memory Info Displays Installed Memory, Usable Memory, Memory Speed, Memory Channel Mode, and Memory Technology. 70 System Setup book.book Page 71 Thursday, August 16, 2007 9:44 AM Advanced CPU Type CPU Speed Cache L1, L2 Integrated peripherals
(enabled default) PnP/PCI Configurations
(PEG/IGD default) CPU Configuration
(Enabled default) USB Configuration
(Enabled default) Displays the Type of Processor installed in the system. Displays CPU Speed. Displays the amount of Cache RAM available. Displays information about Serial ATA Configurations, and enables/disables Serial ATA Configuration, HD Audio, Onboard LAN and Onboard LAN Boot ROM. Permits selection of a primary graphics controller. Enables/disables Intel SpeedStep technology. When Enabled is selected, CPU speed is controlled by the OS. When disabled, the default CPU speed is used. Enables/disables the USB controller. Power Management ACPI Suspend Type
(S3 default) Remote Wakeup
(Off default) Auto Power On
(disabled default) Sets the computers suspend mode. The options are S1, a suspend state in which the computer is running in a low-
power mode, and S3, a suspend state in which the power is reduced or turned off for many components, however, system memory remains active. This option allows the system to power up when a network interface controller receives a wake up signal. Enables/disables the Auto Power On function. System Setup 71 book.book Page 72 Thursday, August 16, 2007 9:44 AM Auto Power On Date
(Every Day default) Auto Power On Time
(00:00:00 default) AC Recovery
(Power Off default) Sets the computer to automatically turn on. Every Day turns the computer on every day at the time set in Auto Power Time. 1-31 allows you to select a specific day of the month. NOTE: This feature does not work if you turn off your computer using the switch on a power strip or surge protector or if Auto Power On is set to disabled. Sets time to automatically turn on the computer. Time is kept in the standard 24-hour format
(hours:minutes:seconds). Change the startup time by pressing the right- or left-arrow key to increase or decrease the numbers, or type numbers in both the date and time fields. NOTE: This feature does not work if you turn off your computer using the switch on a power strip or surge protector or if Auto Power On is set to disabled. Determines how the system responds when AC power is re-
applied after a power loss. Power Off commands the system to stay off when the power is re-applied. You must press the front-panel power button before the system turns on. Power On commands the system to turn on when the power is re-
applied. Last State commands the system to return to the last power state the system was in just before it was turned off. BOOT Boot Device Priority Hard Disk Boot Priority CD/DVD Boot Priority Other Boot Priority Boot Settings Configuration Displays the boot device properties for all the bootable devices present on the system. It offers options for setting Boot Device Priority, Hard Disk Boot Priority, CD/DVD Boot Priority, Boot Setting Configurations, and Security. Enables/disables Fast Boot and Numlock Key. 72 System Setup book.book Page 73 Thursday, August 16, 2007 9:44 AM Exit Exit options Provides options to Save Changes & Exit, Discard Changes and Exit, Load Optimal Defaults or Discard Changes. Boot Sequence This feature allows you to change the Boot Device Property for devices. Option Settings
Hard Disk The computer attempts to boot from the hard drive.
Removable The computer attempts to boot from a removable device, such as a USB key.
CD/DVD The computer attempts to boot from the disc drive. Changing the Boot Sequence for the Current Boot You can use this feature, for example, to restart your computer to a USB device, such as a floppy drive, memory key, or optical drive. 1 If you are booting to a USB device, connect the USB device to a USB connector. 2 Turn on (or restart) your computer. 3 When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press <F12>. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your computer and try again. 4 The Boot Menu appears, listing all available boot devices. 5 Use the arrow keys to select the appropriate device (for the current boot only). NOTE: To boot to a USB device, the device must be bootable. To ensure that a device is bootable, check the device documentation. System Setup 73 book.book Page 74 Thursday, August 16, 2007 9:44 AM Changing the Boot Sequence for Future Boots 1 Enter System Setup (see "Entering System Setup" on page 69). 2 Press the left- and right-arrow keys to highlight the Boot tab. 3 Press the up- and down-arrow keys to highlight the appropriate Boot Device Property, then press <Enter>. 4 Press the up- and down-arrow keys to highlight the item you want to change, and then press <Enter>. 5 Press the up- and down-arrow keys to select the boot device you want to change, and then press <Enter>. 6 Press <F10> and then press <Enter> to exit System Setup and resume the boot process. 74 System Setup book.book Page 75 Thursday, August 16, 2007 9:44 AM Reinstalling Software Drivers What Is a Driver?
A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installedno further installation or configuration is needed. NOTICE: The Drivers and Utilities media may contain drivers for operating systems that are not on your computer. Ensure that you are installing software appropriate for your operating system. Many drivers, such as the keyboard driver, come with your Microsoft Windows operating system. You may need to install drivers if you:
Upgrade your operating system.
Reinstall your operating system.
Connect or install a new device. Reinstalling Software 75 book.book Page 76 Thursday, August 16, 2007 9:44 AM Identifying Drivers If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver. If your computer is running Microsoft Windows Vista:
1 Click the Windows Vista Start button 2 Click Properties Device Manager.
, and right-click Computer. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue. Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon. If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver (see "Reinstalling Drivers and Utilities" on page 76). Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows Device Driver Rollback to replace the driver with the previously installed version. If your computer is running Windows Vista:
1 Click the Windows Vista Start button 2 Click Properties Device Manager.
, and right-click Computer. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab Roll Back Driver. 76 Reinstalling Software book.book Page 77 Thursday, August 16, 2007 9:44 AM If Device Driver Rollback does not resolve the problem, then use System Restore (see "Restoring Your Operating System" on page 78) to return your computer to the operating state that existed before you installed the new driver. 1 With the Windows desktop displayed, insert the Drivers and Utilities media. If this is your first time to use the Drivers and Utilities media, go to step 2. If not, go to step 5. 2 When the Drivers and Utilities media installation program starts, follow the prompts on the screen. 3 When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities media and click Finish to restart the computer. 4 When you see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities media displays drivers only for hardware that came installed in your computer. If you installed additional hardware, the drivers for the new hardware might not be displayed by the Drivers and Utilities media. If those drivers are not displayed, exit the Drivers and Utilities program. For drivers information, see the documentation that came with the device. A message stating that the Drivers and Utilities media is detecting hardware in your computer appears. The drivers that are used by your computer are automatically displayed in the My DriversThe Drivers and Utilities media has identified these components in your system window. 6 Click the driver that you want to reinstall and follow the instructions on the screen. If a particular driver is not listed, then that driver is not required by your operating system. Reinstalling Software 77 book.book Page 78 Thursday, August 16, 2007 9:44 AM Troubleshooting Software and Hardware Problems in the Microsoft Windows Vista Operating Systems If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. To start the Hardware Troubleshooter:
1 Click the Windows Vista Start button 2 Type hardware troubleshooter in the search field and press
, and click Help and Support.
<Enter> to start the search. 3 In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps. Restoring Your Operating System You can restore your Windows Vista operating system in the following ways:
System Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files.
Dell Factory Image Restore returns your hard drive to the operating state it was in when you purchased the computer. It permanently deletes all data on the hard drive and removes any programs installed after you received the computer. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem.
If you received an Operating System disc with your computer, you can use it to restore your operating system. However, using the Operating System disc also deletes all data on the hard drive. Use the disc only if System Restore did not resolve your operating system problem. Using Microsoft Windows System Restore The Windows operating system provides a System Restore option which allows you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system 78 Reinstalling Software book.book Page 79 Thursday, August 16, 2007 9:44 AM settings have left the computer in an undesirable operating state. Any changes that System Restore makes to your computer are completely reversible. NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Starting System Restore NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. If your computer is running Windows Vista:
1 Click Start
. 2 In the Start Search box, type System Restore and press <Enter>. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 3 Click Next and follow the remaining prompts on the screen. In the event that System Restore did not resolve the issue, you may undo the last system restore. Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. If your computer is running Windows Vista:
1 Click Start
. 2 In the Start Search box, type System Restore and press <Enter>. 3 Click Undo my last restoration and click Next. Reinstalling Software 79 book.book Page 80 Thursday, August 16, 2007 9:44 AM Using Dell Factory Image Restore NOTICE: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use Factory Image Restore only if System Restore did not resolve your operating system problem. NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers. Use Dell Factory Image Restore (in Windows Vista) only as the last method to restore your operating system. These options restore your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computerincluding data filesare permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back up all data before using PC Restore or Factory Image Restore. Windows Vista: Dell Factory Image Restore 1 Turn on the computer. When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options Window. 2 Select Repair Your Computer. The System Recovery Options window appears. 3 Select a keyboard layout and click Next. 4 To access the recovery options, log on as a local user. To access the command prompt, type administrator in the User name field, then click OK. 5 Click Dell Factory Image Restore. NOTE: Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory Image Restore. The Dell Factory Image Restore welcome screen appears. 6 Click Next. The Confirm Data Deletion screen appears. NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel. 80 Reinstalling Software book.book Page 81 Thursday, August 16, 2007 9:44 AM 7 Click the checkbox to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition, then click Next. The restore process begins and may take five or more minutes to complete. A message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to reboot the system. Using the Operating System Media Before you Begin If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. See "Using Windows Device Driver Rollback" on page 76. If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to the operating state it was in before you installed the new device driver. See "Using Microsoft Windows System Restore" on page 78. NOTICE: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. To reinstall Windows, you need the following items:
Dell Operating System media
Dell Drivers and Utilities media NOTE: The Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Use the Drivers and Utilities media to load any required drivers. Depending on the region from which you ordered your computer, or whether you requested the media, the Drivers and Utilities media and Operating System media may not ship with your computer. Reinstalling Windows Vista The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software. Reinstalling Software 81 book.book Page 82 Thursday, August 16, 2007 9:44 AM NOTICE: The Drivers and Utilities media provides options for reinstalling Windows Vista. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows Vista unless a Dell technical support representative instructs you to do so. 1 Save and close any open files and exit any open programs. 2 Insert the Operating System disc. 3 Click Exit if the Install Windows message appears. 4 Restart the computer. When the DELL logo appears, press <F12> immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program. 5 When the boot device list appears, highlight CD/DVD and press
<Enter>. 6 Press any key to Boot from CD-ROM. 7 Follow the instructions on the screen to complete the installation. 82 Reinstalling Software book.book Page 83 Thursday, August 16, 2007 9:44 AM Specifications NOTE: Offerings may vary by region. For more information regarding the Help and Support and select the configuration of your computer, click Start option to view information about your computer. Processor Microprocessor types Cache System Information Northbridge Southbridge Data bus width Address bus width DMA channels Interrupt levels BIOS chip (NVRAM) Memory speed System bus frequency Controller Hard drive Select Intel Core 2 Duo, Intel Pentium D, and IntelCeleron processors at least 512K (dependent upon processor choice) Intel G33 ICH9DH 64 bits 32 bits eight 24 8 Mb 667/800 MHz 800-, 1066-,or 1333-MHz data rate
(depending on your processor) integrated serial ATA Specifications 83 book.book Page 84 Thursday, August 16, 2007 9:44 AM Memory Type Memory connectors Memory capacities Minimum memory Maximum memory BIOS address Drives and Devices Drives Available devices Ports and Connectors External connectors:
IEEE 1394a 667-MHz and 800-MHz non-ECC DDR2 SDRAM NOTE: Your computer does not support registered, ECC, or buffered memory. two 1 GB, or 2 GB 1 GB 4 GB F0000h one 3.5-inch hard-drive, one slim-line slot-load 5.25-inch disc drive serial ATA hard drive, Media Card Reader, USB memory devices, DVD and CD-RW combo drive, DVD+/- RW, Blu-Ray side-panel: one 4-pin mini-connector back-panel: one 6-pin connector Network adapter RJ45 connector USB 2.0 Audio two side-panel, and four back-panel connectors two side-panel connectors for microphone/line-in and headphones/line-
out;
two back-panel connectors for S/PDIF digital audio out, and 2.0 audio out 84 Specifications book.book Page 85 Thursday, August 16, 2007 9:44 AM Ports and Connectors (continued) Additional connectors/components available with optional TV tuner Video Type back-panel: TV-in connector, special 10-pin connector for optional TV input device optional TV input device: S-video, composite video, left audio, and right audio connectors; IR blaster Integrated Intel GMA 3100 or ATI Mobility Radeon HD 2400 LCD interface LVDS With optional TV tuner card only:
TV support Audio Type Stereo conversion Speaker Power rating dependent upon region:
NTSC/ATSC:
NTSC supported in RF, S-video, and composite modes. ATSC supported in RF mode. PAL/SECAM/DVB-T:
PAL/SECAM supported in RF, S-video, and composite modes. DVB-T supported in RF mode. or NTSC/ISDB-T:
NTSC supported in RF, S-video, and composite modes. ISDB-T supported in RF mode. integrated stereo High Definition Audio codec 20-bit analog-to-digital; 24-bit digital-to-
analog two 5W, 140Hz speakers stereo 5W per channel with Class D amplification Frequency response 140 Hz to 18,000 Hz Specifications 85 book.book Page 86 Thursday, August 16, 2007 9:44 AM Audio (continued) Volume controls Communications NIC Wireless Display keyboard shortcuts, program menus, media control buttons on front of display and optional optimized wireless keyboard Integrated network interface capable of 10/100/1000-Mbps communication:
Green A good connection exists between a 10-Mbps network and the computer.
Orange A good connection exists between a 100-Mbps network and the computer.
Yellow A good connection exists between a 1000-Mbps (1-Gb) network and the computer.
Off The computer is not detecting a physical connection to the network. 802.11 a/b/g/n support Bluetooth wireless technology Type (active-matrix TFT) WSXGA Maximum resolution:
1680 x 1050 at 16.7 million colors Brightness (maximum) Response time (typical) Contrast Ratio Operating angle Viewing angles:
Horizontal Vertical 300 nits 5-ms 1000:1 5 forward to 25 back 80 80 86 Specifications book.book Page 87 Thursday, August 16, 2007 9:44 AM Display (continued) Controls Controls and Lights Power control Power light Display power light Hard-drive access light Media control buttons Link integrity light (on integrated network adapter and on front panel) brightness can be controlled through keyboard shortcuts if you are using the optional wireless keyboard optimized for use with your computer (see "Key Combinations" on page 46) push button blue light low-illumination blue in sleep state; solid blue for power-on state amber light indicates a boot failure blue blue blue light up when the users hand is detected in the near vicinity back panel integrated network adapter:
green light for 10-Mb operation; orange light for 100-Mb operation; yellow light for a 1000-Mb (1-Gb) operation Activity light (on integrated network adapter) yellow blinking light when there is network activity Power Power supply:
Wattage Heat dissipation 200 W 682 BTU/hr NOTE: Heat dissipation is calculated based upon the power supply wattage rating. Voltage Backup battery 90 - 264 V at 50/60 Hz 3-V CR2032 lithium coin cell Specifications 87 book.book Page 88 Thursday, August 16, 2007 9:44 AM Physical Approximate height Approximate width Approximate depth (without cords or stand) 15.9 inch (40.5 cm) 23.5 inch (59.7 cm) 3.3 inch (8.38 cm) Approximate depth with stand installed 7.3 inch (18.5 cm) Approximate weight (typical) 28.2 lb (12.8 kg) 10 to 35C (50 to 95F) 40 to 65C (40 to 149F) 20% to 80% (noncondensing) 0.26 Grms random for 2 min in all operational orientations 2.2 Grms random for 15 min Half-Sine Pulse: 40G for 2ms with a change in velocity of 20 in/s (51cm/s) Half-Sine Pulse: 40G for 22ms with a change in velocity of 240 in/s (609 cm/s) 15.2 to 3048 m (50 to 10,000 ft) 15.2 to 10,668 m (50 to 35,000 ft) Environmental Temperature:
Operating Storage Relative humidity Maximum vibration:
Operating Storage Maximum shock:
Operating Storage Altitude:
Operating Storage 88 Specifications book.book Page 89 Thursday, August 16, 2007 9:44 AM Getting Help Obtaining Assistance If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem:
1 See "Troubleshooting" on page 51 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 65 for procedures on how to run Dell Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 94. 4 Use Dell's extensive suite of online services available at Dell Support
(support.dell.com) for help with installation and troubleshooting procedures. See "Online Services" on page 90 for a more extensive list of Dell Support online. 5 If the preceding steps have not resolved the problem, see "Contacting Dell" on page 95. NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures. NOTE: Dell's Express Service Code system may not be available in all countries. When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions. For instructions on using Dell Support, see "Technical Support and Customer Service" on page 90. NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability. Getting Help 89 book.book Page 90 Thursday, August 16, 2007 9:44 AM Technical Support and Customer Service Dell's support service is available to answer your questions about Dell hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 93, and then see the contact information for your region or go to support.dell.com. DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect. Online Services You can learn about Dell products and services on the following websites:
www.dell.com www.dell.com/ap (Asian/Pacific countries only) www.dell.com/jp (Japan only) www.euro.dell.com (Europe only) www.dell.com/la (Latin American and Caribbean countries) www.dell.ca (Canada only) You can access Dell Support through the following websites and e-mail addresses:
Dell Support websites support.dell.com support.jp.dell.com (Japan only) support.euro.dell.com (Europe only)
Dell Support e-mail addresses mobile_support@us.dell.com support@us.dell.com 90 Getting Help book.book Page 91 Thursday, August 16, 2007 9:44 AM la-techsupport@dell.com (Latin America and Caribbean countries only) apsupport@dell.com (Asian/Pacific countries only)
Dell Marketing and Sales e-mail addresses apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only)
Anonymous file transfer protocol (FTP) ftp.dell.com Log in as user: anonymous, and use your e-mail address as your password. AutoTech Service Dell's automated support serviceAutoTechprovides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computers. When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. For the telephone number to call for your region, see "Contacting Dell" on page 95. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call for your region, see "Contacting Dell" on page 95. Problems With Your Order If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call for your region, see "Contacting Dell" on page 95. Getting Help 91 book.book Page 92 Thursday, August 16, 2007 9:44 AM Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see"Contacting Dell" on page 95. Returning Items for Warranty Repair or Credit Prepare all items being returned, whether for repair or credit, as follows:
1 Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box. For the telephone number to call for your region, see "Contacting Dell" on page 95. 2 3 4 Include a copy of the invoice and a letter describing the reason for the return. Include a copy of the Diagnostics Checklist (see "Diagnostics Checklist"
on page 94), indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see "Dell Diagnostics" on page 65). Include any accessories that belong with the item(s) being returned
(power cables, software floppy disks, guides, and so on) if the return is for credit. 5 Pack the equipment to be returned in the original (or equivalent) packing materials. You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted. Returns that are missing any of the preceding requirements will be refused at Dells receiving dock and returned to you. 92 Getting Help book.book Page 93 Thursday, August 16, 2007 9:44 AM Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dells automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist"
on page 94). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available. CAUTION: Before working inside your computer, follow the safety instructions in your Product Information Guide. Getting Help 93 book.book Page 94 Thursday, August 16, 2007 9:44 AM Diagnostics Checklist Name:
Date:
Address:
Phone number:
Service Tag (bar code on the back or bottom of the computer):
Express Service Code:
Return Material Authorization Number (if provided by Dell support technician):
Operating system and version:
Devices:
Expansion cards:
Are you connected to a network? Yes No Network, version, and network adapter:
Programs and versions:
See your operating system documentation to determine the contents of the systems start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell. Error message, beep code, or diagnostic code:
Description of problem and troubleshooting procedures you performed:
94 Getting Help book.book Page 95 Thursday, August 16, 2007 9:44 AM Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1 Visit support.dell.com. 2 Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page. 3 Click Contact Us on the left side of the page. 4 Select the appropriate service or support link based on your need. 5 Choose the method of contacting Dell that is convenient for you. Getting Help 95 book.book Page 96 Thursday, August 16, 2007 9:44 AM 96 Getting Help book.book Page 97 Thursday, August 16, 2007 9:44 AM Appendix FCC Notice (U.S. Only) FCC Class B This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturers instruction manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1 This device may not cause harmful interference. 2 This device must accept any interference received, including interference that may cause undesired operation. NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:
Reorient the receiving antenna.
Relocate the system with respect to the receiver.
Move the system away from the receiver.
Plug the system into a different outlet so that the system and the receiver are on different branch circuits. If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions. Appendix 97 book.book Page 98 Thursday, August 16, 2007 9:44 AM The following information is provided on the device or devices covered in this document in compliance with the FCC regulations:
Product name:
Dell XPS One A2010 Model number:
MTG Company name:
Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs One Dell Way Round Rock, TX 78682 USA 512-338-4400 NOTE: For further regulatory information, see your Product Information Guide. 98 Appendix book.book Page 99 Thursday, August 16, 2007 9:44 AM Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. A AC alternating current The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACPI advanced configuration and power interface A power management specification that enables Microsoft Windows operating systems to put a computer in standby or hibernate mode to conserve the amount of electrical power allocated to each device attached to the computer. AGP accelerated graphics port A dedicated graphics port that allows system memory to be used for video-related tasks. AGP delivers a smooth, true-color video image because of the faster interface between the video circuitry and the computer memory. AHCI Advanced Host Controller Interface An interface for a SATA hard drive Host Controller which allows the storage driver to enable technologies such as Native Command Queuing (NCQ) and hot plug. ALS ambient light sensor A feature that helps to control display brightness. antivirus software A program designed to identify, quarantine, and/or delete viruses from your computer. ASF alert standards format A standard to define a mechanism for reporting hardware and software alerts to a management console. ASF is designed to be platform- and operating system-independent. B battery life span The length of time (years) during which a portable computer battery is able to be depleted and recharged. battery operating time The length of time (minutes or hours) that a portable computer battery powers the computer. BIOS basic input/output system A program (or utility) that serves as an interface between the computer hardware and the operating system. Unless you understand what effect these settings have on the computer, do not change them. Also referred to as system setup. Glossary 99 book.book Page 100 Thursday, August 16, 2007 9:44 AM bit The smallest unit of data interpreted by your computer. Blu-ray Disc (BD) An optical storage technology offering storage capacity of up to 50 GB, full 1080p video resolution (HDTV required), and as many as 7.1 channels of native, uncompressed surround sound. Bluetooth wireless technology A wireless technology standard for short-range
(9 m [29 feet]) networking devices that allows for enabled devices to automatically recognize each other. boot sequence Specifies the order of the devices from which the computer attempts to boot. bootable media A CD, DVD, or floppy disk that you can use to start your computer. In case your hard drive is damaged or your computer has a virus, ensure that you always have a bootable CD, DVD, or floppy disk available. Your Drivers and Utilities media is an example of bootable media. bps bits per second The standard unit for measuring data transmission speed. BTU British thermal unit A measurement of heat output. bus A communication pathway between the components in your computer. bus speed The speed, given in MHz, that indicates how fast a bus can transfer information. byte The basic data unit used by your computer. A byte is usually equal to 8 bits. C C Celsius A temperature measurement scale where 0 is the freezing point and 100 is the boiling point of water. cache A special high-speed storage mechanism which can be either a reserved section of main memory or an independent high-speed storage device. The cache enhances the efficiency of many processor operations. L1 cache Primary cache stored inside the processor. L2 cache Secondary cache which can either be external to the processor or incorporated into the processor architecture. carnet An international customs document that facilitates temporary imports into foreign countries. Also known as a merchandise passport. CD-R CD recordable A recordable version of a CD. Data can be recorded only once onto a CD-R. Once recorded, the data cannot be erased or written over. CD-RW CD rewritable A rewritable version of a CD. Data can be written to a CD-RW disc, and then erased and written over (rewritten). 100 Glossary book.book Page 101 Thursday, August 16, 2007 9:44 AM CD-RW drive A drive that can read CDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but you can write to CD-R discs only once. CD-RW/DVD drive A drive, sometimes referred to as a combo drive, that can read CDs and DVDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but you can write to CD-R discs only once. clock speed The speed, given in MHz, that indicates how fast computer components that are connected to the system bus operate. CMOS A type of electronic circuit. Computers use a small amount of battery-
powered CMOS memory to hold date, time, and system setup options. COA Certificate of Authenticity The Windows alpha-numeric code located on a sticker on your computer. Also referred to as the Product Key or Product ID. Control Panel A Windows utility that allows you to modify operating system and hardware settings, such as display settings. controller A chip that controls the transfer of data between the processor and memory or between the processor and devices. CRIMM continuity rambus in-line memory module A special module that has no memory chips and is used to fill unused RIMM slots. cursor The marker on a display or screen that shows where the next keyboard, touch pad, or mouse action will occur. It often is a blinking solid line, an underline character, or a small arrow. D DDR SDRAM double-data-rate SDRAM A type of SDRAM that doubles the data burst cycle, improving system performance. DDR2 SDRAM double-data-rate 2 SDRAM A type of DDR SDRAM that uses a 4-bit prefetch and other architectural changes to boost memory speed to over 400 MHz. device Hardware such as a disk drive, printer, or keyboard that is installed in or connected to your computer. device driver See driver. DIMM dual in-line memory module A circuit board with memory chips that connects to a memory module on the system board. Glossary 101 book.book Page 102 Thursday, August 16, 2007 9:44 AM DIN connector A round, six-pin connector that conforms to DIN (Deutsche Industrie-Norm) standards; it is typically used to connect PS/2 keyboard or mouse cable connectors. disk striping A technique for spreading data over multiple disk drives. Disk striping can speed up operations that retrieve data from disk storage. Computers that use disk striping generally allow the user to select the data unit size or stripe width. DMA direct memory access A channel that allows certain types of data transfer between RAM and a device to bypass the processor. docking device provides port replication, cable management, and security features to adapt your notebook to a desktop workspace. DMTF Distributed Management Task Force A consortium of hardware and software companies who develop management standards for distributed desktop, network, enterprise, and Internet environments. domain A group of computers, programs, and devices on a network that are administered as a unit with common rules and procedures for use by a specific group of users. A user logs on to the domain to gain access to the resources. DRAM dynamic random-access memory Memory that stores information in integrated circuits containing capacitors. driver Software that allows the operating system to control a device such as a printer. Many devices do not work properly if the correct driver is not installed in the computer. DSL Digital Subscriber Line A technology that provides a constant, high-speed Internet connection through an analog telephone line. dual-core A technology in which two physical computational units exist inside a single processor package, thereby increasing computing efficiency and multi-tasking ability. dual display mode A display setting that allows you to use a second monitor as an extension of your display. Also referred to as extended display mode. DVD-R DVD recordable A recordable version of a DVD. Data can be recorded only once onto a DVD-R. Once recorded, the data cannot be erased or written over. DVD+RW DVD rewritable A rewritable version of a DVD. Data can be written to a DVD+RW disc, and then erased and written over (rewritten). (DVD+RW technology is different from DVD-RW technology.) DVD+RW drive drive that can read DVDs and most CD media and write to DVD+RW (rewritable DVDs) discs. DVI digital video interface A standard for digital transmission between a computer and a digital video display. 102 Glossary book.book Page 103 Thursday, August 16, 2007 9:44 AM E ECC error checking and correction A type of memory that includes special circuitry for testing the accuracy of data as it passes in and out of memory. ECP extended capabilities port A parallel connector design that provides improved bidirectional data transmission. Similar to EPP, ECP uses direct memory access to transfer data and often improves performance. EIDE enhanced integrated device electronics An improved version of the IDE interface for hard drives and CD drives. EMI electromagnetic interference Electrical interference caused by electromagnetic radiation. ENERGY STAR Environmental Protection Agency requirements that decrease the overall consumption of electricity. EPP enhanced parallel port A parallel connector design that provides bidirectional data transmission. ESD electrostatic discharge A rapid discharge of static electricity. ESD can damage integrated circuits found in computer and communications equipment. expansion card A circuit board that installs in an expansion slot on the system board in some computers, expanding the capabilities of the computer. Examples include video, modem, and sound cards. expansion slot A connector on the system board (in some computers) where you insert an expansion card, connecting it to the system bus. ExpressCard A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code A numeric code located on a sticker on your Dell computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries. extended display mode A display setting that allows you to use a second monitor as an extension of your display. Also referred to as dual display mode. extended PC Card A PC Card that extends beyond the edge of the PC Card slot when installed. Glossary 103 book.book Page 104 Thursday, August 16, 2007 9:44 AM F Fahrenheit A temperature measurement scale where 32 is the freezing point and 212 is the boiling point of water. FBD fully-buffered DIMM A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDRAM chips and the system. FCC Federal Communications Commission A U.S. agency responsible for enforcing communications-related regulations that state how much radiation computers and other electronic equipment can emit. fingerprint reader A strip sensor that uses your unique fingerprint to authenticate your user identity to help secure your computer. folder A term used to describe space on a disk or drive where files are organized and grouped. Files in a folder can be viewed and ordered in various ways, such as alphabetically, by date, and by size. format The process that prepares a drive or disk for file storage. When a drive or disk is formatted, the existing information on it is lost. FSB front side bus The data path and physical interface between the processor and RAM. FTP file transfer protocol A standard Internet protocol used to exchange files between computers connected to the Internet. G G gravity A measurement of weight and force. GB gigabyte A measurement of data storage that equals 1024 MB
(1,073,741,824 bytes). When used to refer to hard drive storage, the term is often rounded to 1,000,000,000 bytes. GHz gigahertz A measurement of frequency that equals one thousand million Hz, or one thousand MHz. The speeds for computer processors, buses, and interfaces are often measured in GHz. graphics mode A video mode that can be defined as x horizontal pixels by y vertical pixels by z colors. Graphics modes can display an unlimited variety of shapes and fonts. GUI graphical user interface Software that interacts with the user by means of menus, windows, and icons. Most programs that operate on the Windows operating systems are GUIs. 104 Glossary book.book Page 105 Thursday, August 16, 2007 9:44 AM H hard drive A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably. heat sink A metal plate on some processors that helps dissipate heat. hibernate mode A power management mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer. When you restart the computer, the memory information that was saved to the hard drive is automatically restored. HTTP hypertext transfer protocol A protocol for exchanging files between computers connected to the Internet. Hyper-Threading Hyper-Threading is an Intel technology that can enhance overall computer performance by allowing one physical processor to function as two logical processors, capable of performing certain tasks simultaneously. Hz hertz A unit of frequency measurement that equals 1 cycle per second. Computers and electronic devices are often measured in kilohertz (kHz), megahertz
(MHz), gigahertz (GHz), or terahertz (THz). I IC integrated circuit A semiconductor wafer, or chip, on which thousands or millions of tiny electronic components are fabricated for use in computer, audio, and video equipment. IDE integrated device electronics An interface for mass storage devices in which the controller is integrated into the hard drive or CD drive. IEEE 1394 Institute of Electrical and Electronics Engineers, Inc. A high-
performance serial bus used to connect IEEE 1394-compatible devices, such as digital cameras and DVD players, to the computer. infrared sensor A port that allows you to transfer data between the computer and infrared-compatible devices without using a cable connection. integrated Usually refers to components that are physically located on the computers system board. Also referred to as built-in. I/O input/output An operation or device that enters and extracts data from your computer. Keyboards and printers are I/O devices. I/O address An address in RAM that is associated with a specific device (such as a serial connector, parallel connector, or expansion slot) and allows the processor to communicate with that device. Glossary 105 book.book Page 106 Thursday, August 16, 2007 9:44 AM IrDA Infrared Data Association The organization that creates international standards for infrared communications. IRQ interrupt request An electronic pathway assigned to a specific device so that the device can communicate with the processor. Each device connection must be assigned an IRQ. Although two devices can share the same IRQ assignment, you cannot operate both devices simultaneously. ISP Internet service provider A company that allows you to access its host server to connect directly to the Internet, send and receive e-mail, and access websites. The ISP typically provides you with a software package, user name, and access phone numbers for a fee. K Kb kilobit A unit of data that equals 1024 bits. A measurement of the capacity of memory integrated circuits. KB kilobyte A unit of data that equals 1024 bytes but is often referred to as 1000 bytes. key combination A command requiring you to press multiple keys at the same time. kHz kilohertz A measurement of frequency that equals 1000 Hz. L LAN local area network A computer network covering a small area. A LAN usually is confined to a building or a few nearby buildings. A LAN can be connected to another LAN over any distance through telephone lines and radio waves to form a wide area network (WAN). LCD liquid crystal display The technology used by portable computer and flat-
panel displays. LED light-emitting diode An electronic component that emits light to indicate the status of the computer. local bus A data bus that provides a fast throughput for devices to the processor. LPT line print terminal The designation for a parallel connection to a printer or other parallel device. 106 Glossary book.book Page 107 Thursday, August 16, 2007 9:44 AM M Mb megabit A measurement of memory chip capacity that equals 1024 Kb. Mbps megabits per second One million bits per second. This measurement is typically used for transmission speeds for networks and modems. MB megabyte A measurement of data storage that equals 1,048,576 bytes. 1 MB equals 1024 KB. When used to refer to hard drive storage, the term is often rounded to 1,000,000 bytes. MB/sec megabytes per second One million bytes per second. This measurement is typically used for data transfer ratings. media bay A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite module. memory A temporary data storage area inside your computer. Because the data in memory is not permanent, it is recommended that you frequently save your files while you are working on them, and always save your files before you shut down the computer. Your computer can contain several different forms of memory, such as RAM, ROM, and video memory. Frequently, the word memory is used as a synonym for RAM. memory address A specific location where data is temporarily stored in RAM. memory mapping The process by which the computer assigns memory addresses to physical locations at start-up. Devices and software can then identify information that the processor can access. memory module A small circuit board containing memory chips, which connects to the system board. MHz megahertz A measure of frequency that equals 1 million cycles per second. The speeds for computer processors, buses, and interfaces are often measured in MHz. Mini PCI A standard for integrated peripheral devices with an emphasis on communications such as modems and NICs. A Mini PCI card is a small external card that is functionally equivalent to a standard PCI expansion card. Mini-Card A small card designed for integrated peripherals, such as communication NICs. The Mini-Card is functionally equivalent to a standard PCI expansion card. modem A device that allows your computer to communicate with other computers over analog telephone lines. Three types of modems include: external, PC Card, and internal. You typically use your modem to connect to the Internet and exchange e-
mail. module bay See media bay. Glossary 107 book.book Page 108 Thursday, August 16, 2007 9:44 AM MP megapixel A measure of image resolution used for digital cameras. ms millisecond A measure of time that equals one thousandth of a second. Access times of storage devices are often measured in ms. N network adapter A chip that provides network capabilities. A computer may include a network adapter on its system board, or it may contain a PC Card with an adapter on it. A network adapter is also referred to as a NIC (network interface controller). NIC See network adapter. notification area The section of the Windows taskbar that contains icons for providing quick access to programs and computer functions, such as the clock, volume control, and print status. Also referred to as system tray. ns nanosecond A measure of time that equals one billionth of a second. NVRAM nonvolatile random access memory A type of memory that stores data when the computer is turned off or loses its external power source. NVRAM is used for maintaining computer configuration information such as date, time, and other system setup options that you can set. O optical drive A drive that uses optical technology to read or write data from CDs, DVDs, or DVD+RWs. Example of optical drives include CD drives, DVD drives, CD-RW drives, and CD-RW/DVD combo drives. P parallel connector An I/O port often used to connect a parallel printer to your computer. Also referred to as an LPT port. partition A physical storage area on a hard drive that is assigned to one or more logical storage areas known as logical drives. Each partition can contain multiple logical drives. PC Card A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of PC Cards. PCI peripheral component interconnect PCI is a local bus that supports 32-and 64-bit data paths, providing a high-speed data path between the processor and devices such as video, drives, and networks. 108 Glossary book.book Page 109 Thursday, August 16, 2007 9:44 AM PCI Express A modification to the PCI interface that boosts the data transfer rate between the processor and the devices attached to it. PCI Express can transfer data at speeds from 250 MB/sec to 4 GB/sec. If the PCI Express chip set and the device are capable of different speeds, they will operate at the slower speed. PCMCIA Personal Computer Memory Card International Association The organization that establishes standards for PC Cards. PIO programmed input/output A method of transferring data between two devices through the processor as part of the data path. pixel A single point on a display screen. Pixels are arranged in rows and columns to create an image. A video resolution, such as 800 x 600, is expressed as the number of pixels across by the number of pixels up and down. Plug-and-Play The ability of the computer to automatically configure devices. Plug and Play provides automatic installation, configuration, and compatibility with existing hardware if the BIOS, operating system, and all devices are Plug and Play compliant. POST power-on self-test Diagnostics programs, loaded automatically by the BIOS, that perform basic tests on the major computer components, such as memory, hard drives, and video. If no problems are detected during POST, the computer continues the start-up. processor A computer chip that interprets and executes program instructions. Sometimes the processor is referred to as the CPU (central processing unit). PS/2 personal system/2 A type of connector for attaching a PS/2-compatible keyboard, mouse, or keypad. PXE pre-boot execution environment A WfM (Wired for Management) standard that allows networked computers that do not have an operating system to be configured and started remotely. R RAID redundant array of independent disks A method of providing data redundancy. Some common implementations of RAID include RAID 0, RAID 1, RAID 5, RAID 10, and RAID 50. RAM random-access memory The primary temporary storage area for program instructions and data. Any information stored in RAM is lost when you shut down your computer. readme file A text file included with a software package or hardware product. Typically, readme files provide installation information and describe new product enhancements or corrections that have not yet been documented. Glossary 109 book.book Page 110 Thursday, August 16, 2007 9:44 AM read-only Data and/or files you can view but cannot edit or delete. A file can have read-only status if:
It resides on a physically write-protected floppy disk, CD, or DVD.
It is located on a network in a directory and the system administrator has assigned rights only to specific individuals. refresh rate The frequency, measured in Hz, at which your screen's horizontal lines are recharged (sometimes also referred to as its vertical frequency). The higher the refresh rate, the less video flicker can be seen by the human eye. resolution The sharpness and clarity of an image produced by a printer or displayed on a monitor. The higher the resolution, the sharper the image. RFI radio frequency interference Interference that is generated at typical radio frequencies, in the range of 10 kHz to 100,000 MHz. Radio frequencies are at the lower end of the electromagnetic frequency spectrum and are more likely to have interference than the higher frequency radiations, such as infrared and light. ROM read-only memory Memory that stores data and programs that cannot be deleted or written to by the computer. ROM, unlike RAM, retains its contents after you shut down your computer. Some programs essential to the operation of your computer reside in ROM. RPM revolutions per minute The number of rotations that occur per minute. Hard drive speed is often measured in rpm. RTC real time clock Battery-powered clock on the system board that keeps the date and time after you shut down the computer. RTCRST real-time clock reset A jumper on the system board of some computers that can often be used for troubleshooting problems. S SAS serial attached SCSI A faster, serial version of the SCSI interface (as opposed to the original SCSI parallel architecture). SATA serial ATA A faster, serial version of the ATA (IDE) interface. ScanDisk A Microsoft utility that checks files, folders, and the hard disks surface for errors. ScanDisk often runs when you restart the computer after it has stopped responding. SCSI small computer system interface A high-speed interface used to connect devices to a computer, such as hard drives, CD drives, printers, and scanners. The SCSI can connect many devices using a single controller. Each device is accessed by an individual identification number on the SCSI controller bus. 110 Glossary book.book Page 111 Thursday, August 16, 2007 9:44 AM SDRAM synchronous dynamic random-access memory A type of DRAM that is synchronized with the optimal clock speed of the processor. serial connector An I/O port often used to connect devices such as a handheld digital device or digital camera to your computer. Service Tag A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support. setup program A program that is used to install and configure hardware and software. The setup.exe or install.exe program comes with most Windows software packages. Setup program differs from system setup. shortcut An icon that provides quick access to frequently used programs, files, folders, and drives. When you place a shortcut on your Windows desktop and double-
click the icon, you can open its corresponding folder or file without having to find it first. Shortcut icons do not change the location of files. If you delete a shortcut, the original file is not affected. Also, you can rename a shortcut icon. SIM Subscriber Identity Module A SIM card contains a microchip that encrypts voice and data transmissions. SIM cards can be used in phones or portable computers. smart card A card that is embedded with a processor and a memory chip. Smart cards can be used to authenticate a user on computers equipped for smart cards. S/PDIF Sony/Philips Digital Interface An audio transfer file format that allows the transfer of audio from one file to another without converting it to and from an analog format, which could degrade the quality of the file. standby mode A power management mode that shuts down all unnecessary computer operations to save energy. Strike Zone Reinforced area of the platform base that protects the hard drive by acting as a dampening device when a computer experiences resonating shock or is dropped (whether the computer is on or off). surge protectors Prevent voltage spikes, such as those that may occur during an electrical storm, from entering the computer through the electrical outlet. Surge protectors do not protect against lightning strikes or against brownouts, which occur when the voltage drops more than 20 percent below the normal AC-line voltage level. Network connections cannot be protected by surge protectors. Always disconnect the network cable from the network connector during electrical storms. SVGA super-video graphics array A video standard for video cards and controllers. Typical SVGA resolutions are 800 x 600 and 1024 x 768. Glossary 111 book.book Page 112 Thursday, August 16, 2007 9:44 AM The number of colors and resolution that a program displays depends on the capabilities of the monitor, the video controller and its drivers, and the amount of video memory installed in the computer. S-video TV-out A connector used to attach a TV or digital audio device to the computer. SXGA super-extended graphics array A video standard for video cards and controllers that supports resolutions up to 1280 x 1024. SXGA+ super-extended graphics array plus A video standard for video cards and controllers that supports resolutions up to 1400 x 1050. system board The main circuit board in your computer. Also known as the motherboard. system setup A utility that serves as an interface between the computer hardware and the operating system. System setup allows you to configure user-selectable options in the BIOS, such as date and time or system password. Unless you understand what effect the settings have on the computer, do not change the settings for this program. T TAPI telephony application programming interface Enables Windows programs to operate with a wide variety of telephony devices, including voice, data, fax, and video. text editor A program used to create and edit files that contain only text; for example, Windows Notepad uses a text editor. Text editors do not usually provide word wrap or formatting functionality (the option to underline, change fonts, and so on). TPM trusted platform module A hardware-based security feature that when combined with security software enhances network and computer security by enabling features such as file and e-mail protection. travel module A plastic device designed to fit inside the module bay of a portable computer to reduce the weight of the computer. U UAC user account control Microsoft Windows Vista security feature that, when enabled, provides an added layer of security between user accounts and access to operating system settings. UMA unified memory allocation System memory dynamically allocated to video. 112 Glossary book.book Page 113 Thursday, August 16, 2007 9:44 AM UPS uninterruptible power supply A backup power source used when the electrical power fails or drops to an unacceptable voltage level. A UPS keeps a computer running for a limited amount of time when there is no electrical power. UPS systems typically provide surge suppression and may also provide voltage regulation. Small UPS systems provide battery power for a few minutes to enable you to shut down your computer. USB universal serial bus A hardware interface for a low-speed device such as a USB-compatible keyboard, mouse, joystick, scanner, set of speakers, printer, broadband devices (DSL and cable modems), imaging devices, or storage devices. Devices are plugged directly in to a 4-pin socket on your computer or in to a multi-port hub that plugs in to your computer. USB devices can be connected and disconnected while the computer is turned on, and they can also be daisy-chained together. UTP unshielded twisted pair Describes a type of cable used in most telephone networks and some computer networks. Pairs of unshielded wires are twisted to protect against electromagnetic interference, rather than relying on a metal sheath around each pair of wires to protect against interference. UXGA ultra extended graphics array A video standard for video cards and controllers that supports resolutions up to 1600 x 1200. V video controller The circuitry on a video card or on the system board (in computers with an integrated video controller) that provides the video capabilitiesin combination with the monitorfor your computer. video memory Memory that consists of memory chips dedicated to video functions. Video memory is usually faster than system memory. The amount of video memory installed primarily influences the number of colors that a program can display. video mode A mode that describes how text and graphics are displayed on a monitor. Graphics-based software, such as Windows operating systems, displays in video modes that can be defined as x horizontal pixels by y vertical pixels by z colors. Character-based software, such as text editors, displays in video modes that can be defined as x columns by y rows of characters. video resolution See resolution. virus A program that is designed to inconvenience you or to destroy data stored on your computer. A virus program moves from one computer to another through an infected disk, software downloaded from the Internet, or e-mail attachments. When an infected program starts, its embedded virus also starts. A common type of virus is a boot virus, which is stored in the boot sectors of a floppy disk. If the floppy disk is left in the drive when the computer is shut down and then Glossary 113 book.book Page 114 Thursday, August 16, 2007 9:44 AM turned on, the computer is infected when it reads the boot sectors of the floppy disk expecting to find the operating system. If the computer is infected, the boot virus may replicate itself onto all the floppy disks that are read or written in that computer until the virus is eradicated. V volt The measurement of electric potential or electromotive force. One V appears across a resistance of 1 ohm when a current of 1 ampere flows through that resistance. W W watt The measurement of electrical power. One W is 1 ampere of current flowing at 1 volt. WHr watt-hour A unit of measure commonly used to indicate the approximate capacity of a battery. For example, a 66-WHr battery can supply 66 W of power for 1 hour or 33 W for 2 hours. wallpaper The background pattern or picture on the Windows desktop. Change your wallpaper through the Windows Control Panel. You can also scan in your favorite picture and make it wallpaper. WLAN wireless local area network. A series of interconnected computers that communicate with each other over the air waves using access points or wireless routers to provide Internet access. write-protected Files or media that cannot be changed. Use write-protection when you want to protect data from being changed or destroyed. To write-protect a 3.5-inch floppy disk, slide its write-protect tab to the open position. WWAN wireless wide area network. A wireless high-speed data network using cellular technology and covering a much larger geographic area than WLAN. WXGA wide-aspect extended graphics array A video standard for video cards and controllers that supports resolutions up to 1280 x 800. X XGA extended graphics array A video standard for video cards and controllers that supports resolutions up to 1024 x 768. Z ZIF zero insertion force A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either the chip or its socket. 114 Glossary book.book Page 115 Thursday, August 16, 2007 9:44 AM Zip A popular data compression format. Files that have been compressed with the Zip format are called Zip files and usually have a filename extension of .zip. A special kind of zipped file is a self-extracting file, which has a filename extension of .exe. You can unzip a self-extracting file by double-clicking it. Zip drive A high-capacity floppy drive developed by Iomega Corporation that uses 3.5-inch removable disks called Zip disks. Zip disks are slightly larger than regular floppy disks, about twice as thick, and hold up to 100 MB of data. Glossary 115 book.book Page 116 Thursday, August 16, 2007 9:44 AM 116 Glossary book.book Page 117 Thursday, August 16, 2007 9:44 AM Index A audio device enabling, 38 B battery problems, 51 BDs about, 34 playing, 31 Blu-Ray Discs playing, 31 boot sequence about, 73 changing, 73-74 option settings, 73 booting to a USB device, 73 brightness adjusting, 47 C CDs about, 34 operating system, 13 playing, 31 Check Disk, 53 cleaning keyboard, 50 touch pad, 50 computer crashes, 56-57 restore to previous state, 78 specifications, 83 stops responding, 56 conflicts software and hardware incompatibilities, 78 contacting Dell, 95 copying BDs general information, 34 helpful tips, 37 how to, 35 copying CDs helpful tips, 37 how to, 35 copying DVDs general information, 34 helpful tips, 37 how to, 35 D Dell contacting, 95 Index 117 book.book Page 118 Thursday, August 16, 2007 9:44 AM Dell Diagnostics, 65 Dell support site, 12 DellConnect, 90 diagnostics Dell, 65 display adjusting brightness, 47 blank, 52 hard to read, 52 E e-mail problems, 53 End User License Agreement, 10 ergonomics information, 10 error messages problems, 54 documentation F End User License Agreement, 10 ergonomics, 10 online, 12 Product Information Guide, 10 regulatory, 10 safety, 10 warranty, 10 Factory Image Restore, 80 H hard drive problems, 53 Dolby headphones, setting hardware up, 39 drivers, 75 about, 75 identifying, 76 reinstalling, 76 conflicts, 78 Dell Diagnostics, 65 Hardware Troubleshooter, 78 Help and Support, 13 Drivers and Utilities media Dell Diagnostics, 65 I IEEE 1394 problems, 55 Internet problems, 53 drives problems, 52 DVDs about, 34 playing, 31 118 Index book.book Page 119 Thursday, August 16, 2007 9:44 AM Internet connection N about, 24 options, 24 setting up, 24 K keyboard cleaning, 50 optional wireless keyboard, 41 problems, 55 L labels Microsoft Windows, 11 Service Tag, 11 M Media Card Reader, 29 media memory cards types, 29 memory problems, 58 messages error, 54 mouse network problems, 60 O operating system media, 81 reinstalling, 13 Operating System CD, 13 optical drive problems, 53 P phone numbers, 95 playing BDs, 31 playing Blu-Ray Discs, 31 playing CDs, 31 playing DVDs, 31 power button, 18 line conditioners, 28 problems, 60 protection devices, 28 surge protectors, 28 UPS, 28 optional wireless mouse, 41 problems, 58 power light conditions, 60 Index 119 book.book Page 120 Thursday, August 16, 2007 9:44 AM printer cable, 26 connecting, 26 problems, 61 setting up, 26 USB, 27 problems battery, 51 blue screen, 57 CD-RW drive, 53 computer crashes, 56-57 computer stops responding, 56 conflicts, 78 Dell Diagnostics, 65 display hard to read, 52 display is blank, 52 drives, 52 e-mail, 53 error messages, 54 general problems, 56 hard drive, 53 IEEE 1394, 55 Internet, 53 keyboard, 55 memory, 58 mouse, 58 network, 60 optical drive, 53 power, 60 power light conditions, 60 printer, 61 program crashes, 57 program stops responding, 57 restore to previous state, 78 scanner, 62 120 Index problems (continued) software, 57 volume adjusting, 63 Product Information Guide, 10 R regulatory information, 10 S S/PDIF digital audio enabling, 38 safety instructions, 10 scanner problems, 62 Service Tag, 11 software conflicts, 78 problems, 57 speakers, 16 specifications, 83 Starting the Dell Diagnostics From the Drivers and Utilities CD, 66 Starting the Dell Diagnostics From Your Hard Drive, 65 support contacting Dell, 95 support website, 12 System Restore, 78 book.book Page 121 Thursday, August 16, 2007 9:44 AM V volume adjusting, 63 W warranty information, 10 Windows Device Driver Rollback, 76 Hardware Troubleshooter, 78 System Restore, 78 Windows Easy Transfer Wizard, 25 Windows Vista Factory Image Restore, 80 Help and Support, 13 reinstalling, 13 System Restore, 78 Windows Easy Transfer Wizard, 25 wizards Windows Easy Transfer Wizard, 25 system setup entering, 69 options, 70 screens, 69 T telephone numbers, 95 touch pad cleaning, 50 customizing, 44 transferring information to a new computer, 25 troubleshooting conflicts, 78 Dell Diagnostics, 65 Hardware Troubleshooter, 78 Help and Support, 13 restore to previous state, 78 U uninterruptible power supply. See UPS UPS, 28 USB booting to devices, 73 Index 121 book.book Page 122 Thursday, August 16, 2007 9:44 AM 122 Index Regulatory Statements for BCM94321MC USA-Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by tuning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna
-Increase the distance between the equipment and the receiver.
-Connect the equipment to outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help. Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. Caution: Exposure to Radio Frequency Radiation. To comply with FCC RF exposure compliance requirements, for mobile configurations, a separation distance of at least 20 cm must be maintained between the antenna of this device and all persons. This device must not be co-located or operating in conjunction with any other antenna or transmitter. Canada Industry Canada (IC) This device complies with RSS 210 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device. L utilisation de ce dispositif est autorise seulement aux conditions suivantes : (1) il ne doit pas produire de brouillage et (2) l utilisateur du dispositif doit tre prt accepter tout brouillage radiolectrique reu, mme si ce brouillage est susceptible de compromettre le fonctionnement du dispositif. The term "IC" before the equipment certification number only signifies that the Industry Canada technical specifications were met. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (EIRP) is not more than that required for successful communication. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l'interieur et devrait etre place loin des fenetres afin de Fournier un ecram de blindage maximal. Si le matriel (ou son antenne d'emission) est installe a l'exterieur, il doit faire l'objet d'une licence. Caution: Exposure to Radio Frequency Radiation. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canadas website www.hc-
sc.gc.ca/rpb.
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2007-10-23 | 5745 ~ 5825 | DTS - Digital Transmission System | Original Equipment |
2 | 5180 ~ 5320 | NII - Unlicensed National Information Infrastructure TX | ||
3 | 2402 ~ 2480 | DSS - Part 15 Spread Spectrum Transmitter |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 3 | Effective |
2007-10-23
|
||||
1 2 3 | Applicant's complete, legal business name |
ASUSTeK Computer Inc
|
||||
1 2 3 | FCC Registration Number (FRN) |
0005821988
|
||||
1 2 3 | Physical Address |
4F, No. 150, Li-Te Rd.
|
||||
1 2 3 |
Peitou, Taipei, N/A 112
|
|||||
1 2 3 |
Taiwan
|
|||||
app s | TCB Information | |||||
1 2 3 | TCB Application Email Address |
c******@curtis-straus.com
|
||||
1 2 3 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 2 3 | Grantee Code |
MSQ
|
||||
1 2 3 | Equipment Product Code |
MTG20
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 3 | Name |
J****** Y******
|
||||
1 2 3 | Title |
Associate Vice President
|
||||
1 2 3 | Telephone Number |
+886-********
|
||||
1 2 3 | Fax Number |
+886-********
|
||||
1 2 3 |
j******@asus.com
|
|||||
app s | Technical Contact | |||||
1 2 3 | Firm Name |
Advance Data Technology Corporation (Lin Kou)
|
||||
1 2 3 | Name |
K****** L******
|
||||
1 2 3 | Physical Address |
No.47, 14 Ling, Chia Pau Tsuen, Lin Kou Hsiang
|
||||
1 2 3 |
Linkou, Taipei, 244
|
|||||
1 2 3 |
Taiwan
|
|||||
1 2 3 | Telephone Number |
886-2******** Extension:
|
||||
1 2 3 | Fax Number |
886-2********
|
||||
1 2 3 |
k******@adt.com.tw
|
|||||
app s | Non Technical Contact | |||||
1 2 3 | Firm Name |
Advance Data Technology Corporation
|
||||
1 2 3 | Name |
A**** C****
|
||||
1 2 3 | Physical Address |
No.47, 14 Ling, Chia Pau Tsuen, Lin Kou Hsiang
|
||||
1 2 3 |
Linkou, Taipei, 244
|
|||||
1 2 3 |
Taiwan
|
|||||
1 2 3 | Telephone Number |
886-2******** Extension:
|
||||
1 2 3 | Fax Number |
886-2********
|
||||
1 2 3 |
a******@adt.com.tw
|
|||||
app s | Confidentiality (long or short term) | |||||
1 2 3 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 3 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
1 2 3 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 01/21/2008 | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 3 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 3 | Equipment Class | DTS - Digital Transmission System | ||||
1 2 3 | NII - Unlicensed National Information Infrastructure TX | |||||
1 2 3 | DSS - Part 15 Spread Spectrum Transmitter | |||||
1 2 3 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Personal Computer | ||||
1 2 3 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 3 | Modular Equipment Type | Does not apply | ||||
1 2 3 | Purpose / Application is for | Original Equipment | ||||
1 2 3 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 3 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 3 | Grant Comments | Output power listed is conducted. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter, except the specific WLAN / Bluetooth co-location which has been evaluated in this filing. End -users and installers must be provided with antenna installation and transmitter operating conditions for satisfying RF exposure compliance. | ||||
1 2 3 | Output power listed is conducted. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter, except the specific WLAN / Bluetooth co-location which has been evaluated in this filing. End -users and installers must be provided with antenna installation and transmitter operating conditions for satisfying RF exposure compliance. Operations in the 5.15-5.25GHz band are restricted to indoor usage only. This device complies with the Dynamic Frequency Selection (DFS) requirements of Report and Order FCC 03-287 as a Client only without Radar Detection. | |||||
1 2 3 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 3 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 3 | Firm Name |
Bureau Veritas CPS (H.K.) Ltd. Taoyuan Branch
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1 2 3 | Name |
T**** W****
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1 2 3 | Telephone Number |
886-2********
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1 2 3 | Fax Number |
886-2********
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1 2 3 |
t******@adt.com.tw
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Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 20 CC | 2402 | 2479 | 0.002 | |||||||||||||||||||||||||||||||||||
1 | 2 | 15C | 20 CC | 2412 | 2462 | 0.047 | |||||||||||||||||||||||||||||||||||
1 | 3 | 15C | 20 CC | 5745 | 5825 | 0.062 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15E | 20 CC | 5180.00000000 | 5320.00000000 | 0.0390000 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
3 | 1 | 15C | 20 CC | 2402.00000000 | 2480.00000000 | 0.0020000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC