RT-AX88U Wireless-AX6000 Dual Band Gigabit Router Quick Start Guide E13245 / First Edition / July 2017 Table of contents English .............................................................................................3 T-Chinese ........................................................................................xx French ..............................................................................................xx Spanish ............................................................................................xx Package contents RT-AX88U Wireless Router Network cable (RJ-45) AC adapter Quick Start Guide A quick look at RT-AX88U LED WiFi 3.0 USB 3.0 port Power LED 5GHz LED 2.4GHz LED WAN (Internet) LED LAN 1~8 LEDs USB 3.0 LED (front) USB 3.0 LED (back) WPS LED LED On/Off button Wi-Fi On/Off button USB 3.0 port WAN (Internet) port LAN 1 ~ 8 ports WPS button Reset button Power (DC-IN) port Power button 3 English 1. Position your wireless router. For optimal wireless transmission between the wireless router and connected wireless devices, ensure that you:
Place the wireless router in a centralized area for a maximum wireless coverage for the network devices. Keep the wireless router away from metal obstructions and away from direct sunlight. Keep the wireless router away from 802.11g or 20MHz only Wi-Fi devices, 2.4GHz computer peripherals, Bluetooth devices, cordless phones, transformers, heavy-duty motors, fluorescent lights, microwave ovens, refrigerators, and other industrial equipment to prevent signal interference or loss. Always update to the latest firmware. Visit the ASUS website at http://www.asus.com to get the latest firmware updates. To ensure the best wireless signal, orient the four detachable antennas as shown in the drawing below. 45 45 LED WiFi 4 English 2. Prepare your modem. a. Unplug the AC adapter from the power outlet and disconnect it from your cable/ADSL modem. b. Disconnect the network cable from your cable/ADSL modem. c. Reboot your computer (recommended). Modem c OFF!
a b WARNING! Before disconnecting the wires/cables, ensure that your cable/ADSL modem has been turned off for at least two minutes. If your modem has a backup battery, remove it as well. 5 English 3. Set up your wireless environment. 3.0 WAN LAN Wall Power Outlet a Power d Modem Laptop LINE LAN RESET PWR b c a. Insert your wireless routers AC adapter to the DC-IN port and plug it to a power outlet. b. Using another network cable, connect your modem to your wireless routers WAN port. c. Insert your modems AC adapter to the DC-IN port and plug it to a power outlet. d. Using the bundled network cable, connect your computer to your wireless routers LAN port. Ensure that the WAN and LAN LEDs are blinking. 4. Disable some settings on your computer. a. Disable the proxy server, if enabled. b. Set the TCP/IP settings to automatically obtain an IP address. c. Disable the dial-up connection, if enabled. NOTE: For more details on disabling your computer settings, refer to Frequently Asked Questions (FAQs). 6 English Quick Internet Setup (QIS) with Auto-detection The Quick Internet Setup (QIS) function guides you in quickly setting up your Internet connection. NOTE: When setting the Internet connection for the first time, press the Reset button on your wireless router to reset it to its factory default settings. To use QIS with auto-detection:
1. Log into the Web GUI. The QIS page launches automatically. On the Login Information Setup page, change the routers login password to prevent unauthorized access to your wireless router. NOTES:
By default, the login username and password for your wireless router's Web GUI is admin. If QIS does not launch automatically, enter http://router.asus.com in the address bar and refresh the browser again. The wireless router's login username and password is different from the 2.4GHz/5GHz network name (SSID) and security key. The wireless router's login username and password allows you to log into your wireless router's Web GUI to configure your wireless router's settings. The 2.4GHz/5GHz network name (SSID) and security key allows Wi-Fi devices to log in and connect to your 2.4GHz/5GHz network. 7 English 2. The wireless router automatically detects if your ISP connection type is Dy-
namic IP, PPPoE, PPTP and L2TP. Key in the necessary information for your ISP connection type. IMPORTANT! Obtain the necessary information from your ISP about the Internet connection type. for Automatic IP (DHCP) for PPPoE, PPTP and L2TP 8 English NOTES:
The auto-detection of your ISP connection type takes place when you configure the wireless router for the first time or when your wireless router is reset to its default settings. If QIS failed to detect your Internet connection type, click Skip to manual setting and manually configure your connection settings. 3. Assign the wireless network name (SSID) and security key for your 2.4GHz and 5 GHz wireless connection. Click Apply when done. 4. Your Internet and wireless settings are displayed. Click Next to continue. 5. Read the wireless network connection tutorial. When done, click Finish. 9 English Connect to the wireless network There are two ways for your wireless clients (notebook, tablet PC, smartphone and so on) to connect to RT-AX88Us wireless network. Connect to the wireless network manually To connect to the wireless network manually:
1. Enable the Wi-Fi function on your wireless client to scan for available wireless networks. 2. Select the SSID or network name that you assigned to your RT-AX88Us net-
work. 3. Enter the password and click Connect. Connect to the wireless network through WPS RT-AX88U has a WPS (Wi-Fi Protected Setup) button for you to connect your wireless client to RT-AX88Us network without entering password. To connect to the wireless network through WPS:
1. Press the WPS button at the back of RT-AX88U. Refer to the section A quick look for the location of the WPS button. 2. Press the WPS button of your wireless client within two minutes or follow the WPS instructions that came with the wireless client. When connecting via WPS, the WPS LED on your router blinks fast. 3. Wait until your routers WPS LED turns into a solid light indicating a success-
fully connection between your router and your wireless client. 10 English Managing the router via the ASUSWRT web GUI Your wireless router comes with the intuitive ASUSWRT web graphical user interface (GUI). ASUSWRT allows you to easily configure its various features through a web browser such as Internet Explorer, Firefox, Safari, or Google Chrome. NOTE: Use the search bar on the bottom of the interface to get more information from ASUS technical support site https://www.asus.com/support IMPORTANT:
For more details on using your router's Web GUI, refer to the user manual. Alway check and upgrade firmware to the latest version for better experience. Visit ASUS Networking video channel for tutorial videos on featured functions. 11 English AiCloud ASUS AiCloud app provides you with access to your data wherever and when-
ever you have an Internet connection. It also allows you to access your ASUS WebStorage account via the AiCloud mobile app on your iOS or Android device, or via a web browser. To install AiCloud:
1. Ensure that your routers firmware version is the latest one and supports AiCloud. 2. Download AiCloud app from Google Play or App Store. 3. Install your USB storage device to your router. Refer to section A quick look for the location of the USB ports. 4. Connect your iOS or Android devices to the router through Wi-Fi. The Ai-
Cloud app will automatically guide you through the setup process. 5. You can now access, stream and share to all files in your USB storage. Search ASUS AiCloud for more information. Watch tutorial videos for step-by-step guide. Google Play App Store 12 English Frequently Asked Questions (FAQs) After following the steps, I still cannot access the wireless routers web graphics user interface (web GUI) to configure the wireless router settings. Ensure that your PC's proxy settings are disabled and your PC'S IP address is obtained from the DHCP server automatically. For details on disabling the proxy settings, visit the ASUS Support site at https://www.asus.com/support. For details on using the DHCP server to obtain IP addresses automatically, refer to your Windows or Mac operating system's help feature. The client cannot establish a wireless connection with the router. Out of Range:
Put the router closer to the wireless client. Try to change the channel settings. Authentication:
Use wired connection to connect to the router. Check the wireless security settings. Press the Reset button at the rear panel for more than five seconds. Cannot find the router:
Press the Reset button at the rear panel for more than five seconds. Check the setting in the wireless adapter such as SSID and encryption settings. Cannot access the Internet via wireless LAN adapter. Move the router closer to the wireless client. Check whether the wireless adapter is connected to the correct wireless router. Check whether the wireless channel in use conforms to the channels avail-
able in your country/area. Check the encryption settings. 13 English Check if the ADSL or Cable connection is correct. Retry with another Ethernet cable. If the ADSL LINK light blinks continuously or stays off, Internet access is not possible - the Router is unable to establish a connection with the ADSL network. Ensure that all your cables are all properly connected . Disconnect the power cord from the ADSL or cable modem, wait a few min-
utes, then reconnect the cord. If the ADSL light continues to blink or stays OFF, contact your ADSL service provider. Network name or encryption keys are forgotten. Try setting up the wired connection and configuring the wireless encryption again. Press the Reset button of the wireless router for more than five seconds. Factory default settings:
User name
/ Password:
admin / admin IP address:
http://router.asus.com/
2.4 GHz network SSID:
ASUS_2G 5 GHz network SSID:
ASUS_5G Where can I find more information about the wireless router?
Technical Support site: https://www.asus.com/support Customer Hotline: Refer to the Support Hotline in this Quick Start Guide 14 English Federal Communications Commission Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits f or a class B dig ital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to which Increase the separation between the equipment and receiver. the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. WARNING! Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. Prohibition of Co-location This device and its antenna(s) must not be co-located or operating in conjunc-
tion with any other antenna or transmitter. This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 26 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. 15 IMPORTANT NOTE:
Radiation Exposure Statement: This equipment complies with FCC radiation ex-
posure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. To maintain compliance with FCC exposure compliance requirement, please follow operation instruction as documented in this manual. This device within the 5.15 ~ 5.25 GHz is restricted to indoor operations to re-
duce any potential for harmful interference to co-channel MSS operations. Canada, Industry Canada (IC) Notices This Class B digital apparatus complies with Canadian ICES-003 and RSS-247. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Radio Frequency (RF) Exposure Information The radiated output power of the ASUS Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The ASUS Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized. This device has been evaluated for and shown compliant with the IC Specific Absorption Rate (SAR) limits when installed in specific host products operated in portable exposure conditions. This device has been certified for use in Canada. Status of the listing in the Industry Canadas REL (Radio Equipment List) can be found at the following web address:
http://www.ic.gc.ca/app/sitt/reltel/srch/nwRdSrch.do?lang=eng Additional Canadian information on RF exposure also can be found at the fol-
lowing web: http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08792.html Canada, avis dIndustry Canada (IC) Cet appareil numrique de la classe B est conforme aux normes NMB-003 et RSS-247 du Canada. Son utilisation est sujette aux deux conditions suivantes : (1) cet appareil ne doit pas crer dinterfrences et (2) cet appareil doit tolrer tout type dinterfrences, y compris celles susceptibles de provoquer un fonctionnement non souhait de lappareil. Informations concernant lexposition aux frquences radio (RF) La puissance de sortie mise par cet appareil sans fil est infrieure la lim-
16 ite dexposition aux frquences radio dIndustrie Canada (IC). Utilisez le priphrique Wi-Fi de faon minimiser les contacts humains lors dun fonctionnement normal. Cet appareil t valu et dmontr conforme aux limites de DAS (Dbit dab-
sorption spcifique) dIC lorsquil est install dans des produits htes particuliers qui fonctionnent dans des conditions dexposition des appareils portables. Lutilisation de cet appareil au Canada est autorise. Pour consulter lentre cor-
respondant lappareil dans la liste dquipement radio (REL - Radio Equipment List) dIndustrie Canada, rendez-vous sur:
http://www.ic.gc.ca/app/sitt/reltel/srch/nwRdSrch.do?lang=eng Pour des informations supplmentaires concernant lexposition aux frquences radio au Canada, rendez-vous sur: http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/
sf08792.html Simplified EU Declaration of Conformity ASUSTek Computer Inc. hereby declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/
EU. Full text of EU declaration of conformity is available at https://www.asus.com/support/. This equipment complies with EU radiation exposure limits set forth for an un-
controlled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body. All operational modes:
2.4GHz: 802.11b, 802.11g, 802.11n (HT20), 802.11n (HT40) 5GHz: 802.11a, 802.11n (HT20), 802.11n (HT40), 802.11ac (VHT20), 802.11ac
(VHT40), 802.11ac (VHT80) The frequency, mode and the maximum transmitted power in EU are listed below:
2412-2472MHz (802.11n HT 40MHz MCS8): 19.937 dBm 5180-5240MHz (802.11n HT 40MHz MCS8): 22.840 dBm 5260-5320MHz (802.11n HT 40MHz MCS0): 22.841 dBm 5500-5700MHz (802.11n HT 40MHz MCS8): 28.790 dBm The device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range. BE AT IS DE LV LI NO PL SE FI EE ES DK EL FR BG CZ IT IE CY LU HU MT NL LT SI PT RO TR CH UK HR SK 17 ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging materials. Please go to http://csr.asus. com/english/Takeback.htm for the detailed recycling information in different regions. REACH Complying with the REACH (Registration, Evaluation, Authorisation, and Restric-
tion of Chemicals) regulatory framework, we published the chemical substances in our products at ASUS REACH website at http://csr.asus.com/english/REACH. htm. NCC 18 Networks Global Hotline Information Region Country Hotline Number Europe Cyprus France Germany Hungary Italy Greece Austria Netherlands/
Luxembourg Belgium Norway Sweden Finland Denmark Poland Spain Portugal Slovak Republic Czech Republic Switzerland-German Switzerland-French Switzerland-Italian 800-92491 0033-170949400 0049-1805010920 0049-1805010923
(component support ) 0049-2102959911 ( Fax ) 0036-15054561 199-400089 00800-44142044 0043-820240513 Service Hours 09:00-13:00 ;
14:00-18:00 Mon-Fri 09:00-18:00 Mon-Fri 09:00-18:00 Mon-Fri 10:00-17:00 Mon-Fri 09:00-17:30 Mon-Fri 09:00-13:00 ;
14:00-18:00 Mon-Fri 09:00-13:00 ;
14:00-18:00 Mon-Fri 09:00-18:00 Mon-Fri 0031-591570290 09:00-17:00 Mon-Fri 0032-78150231 0047-2316-2682
+46-858769407 00358-969379690 0045-38322943 0048-225718040 0034-902889688 00351-707500310 00421-232162621 00420-596766888 0041-848111010 0041-848111014 0041-848111012 09:00-17:00 Mon-Fri 09:00-18:00 Mon-Fri 09:00-18:00 Mon-Fri 10:00-19:00 Mon-Fri 09:00-18:00 Mon-Fri 08:30-17:30 Mon-Fri 09:00-18:00 Mon-Fri 09:00-18:00 Mon-Fri 08:00-17:00 Mon-Fri 08:00-17:00 Mon-Fri 09:00-18:00 Mon-Fri 09:00-18:00 Mon-Fri 09:00-18:00 Mon-Fri 19 Hotline Numbers Service Hours
+44-1442265548 09:00-17:00 Mon-Fri Region Europe Country United King-
dom Ireland Russia and CIS Ukraine Australia New Zealand Japan Korea Thailand Asia-Pacific Singapore Malaysia Philippine India India(WL/NW) Indonesia 0035-31890719918 008-800-100-ASUS 0038-0445457727 1300-278788 0800-278788 0800-1232787 0081-570783886
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tries Country Egypt Saudi Arabia UAE Turkey South Africa Israel Romania Bosnia Herzegovina Bulgaria Croatia Montenegro Serbia Slovenia Baltic Coun-
tries Estonia Latvia Lithuania-Kaunas Lithuania-Vilnius Hotline Numbers 800-2787349 800-1212787 00971-42958941 0090-2165243000 0861-278772
*6557/00972-
39142800
*9770/00972-
35598555 0040-213301786 Service Hours 09:00-18:00 Sun-Thu 09:00-18:00 Sat-Wed 09:00-18:00 Sun-Thu 09:00-18:00 Mon-Fri 08:00-17:00 Mon-Fri 08:00-17:00 Sun-Thu 08:30-17:30 Sun-Thu 09:00-18:30 Mon-Fri 00387-33773163 09:00-17:00 Mon-Fri 00359-70014411 00359-29889170 00385-16401111 00382-20608251 00381-112070677 00368-59045400 00368-59045401 00372-6671796 00371-67408838 00370-37329000 00370-522101160 09:30-18:30 Mon-Fri 09:30-18:00 Mon-Fri 09:00-17:00 Mon-Fri 09:00-17:00 Mon-Fri 09:00-17:00 Mon-Fri 08:00-16:00 Mon-Fri 09:00-18:00 Mon-Fri 09:00-18:00 Mon-Fri 09:00-18:00 Mon-Fri 09:00-18:00 Mon-Fri NOTES:
UK support e-mail: network_support_uk@asus.com For more information, visit the ASUS support site at:
https://www.asus.com/support 21