Mobile Unit User Manual ELECTRONIC MONITORING SYSTEM MOBILE UNIT OPERATIONAL GUIDE September 2003 Mobile Unit Operational & Maintenance Guide 1-1 Mobile Unit User Manual Information in this documentation is subject to change without notice and does not represent a commitment on part of ElmoTech Ltd. The software described in this document is subject to the license agreement that is included with the product, which specifies the permitted and prohibited uses of the product. Any unauthorized duplication or use of this documentation, in whole or in part, in print, or in any other storage or retrieval system is prohibited. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form by any means for any purpose other than the purchasers personal use without the permission of ElmoTech Ltd. 2002 ElmoTech Ltd. All rights reserved. Unless otherwise noted, all names of companies, products, street addresses, and persons contained herein are part of a completely fictitious scenario and are designed solely to document the use of an ElmoTech product. Contact Us Corporate Headquarters ElmoTech Ltd. 2 Ha-Barzel St., P.O. Box 13236, 61132 Tel Aviv, Israel Tel: 972-3-7671800 Fax: 972-3-7671801 U.S.A Customers, call 1-800-313-1483 E-mail: contact@elmotech.com Visit us at: www.elmotech.com 1-2 Mobile Unit Operational & Maintenance Guide Mobile Unit User Manual Chapter 1: Introduction The Mobile Monitoring System is based on Elmo-Techs field proven RF monitoring technology. The Mobile Unit is one of the many unique elements of this system. The Mobile Unit is a lightweight hand held unit that can be used by mobile officers in the field to monitor offender transmitters. The Mobile Unit has the following features and advantages:
Ability to verify monitored offender compliance while patrolling in a vehicle, or on foot Minimizing direct unnecessary contact with offenders Light, palm sized and water-resistant new design 18 hour rechargeable battery Extended memory capacity Windows PC interface, for batch report processing The groundbreaking GPS model will report the offenders location and immediately upload this information to t monitoring center. he Mobile Unit Operational & Maintenance Guide 1-3 Mobile Unit User Manual Chapter 2: Mobile Unit Activation and Setup The Mobile Unit is a lightweight hand held unit that can be used by mobile officers in the field to monitor offender transmitters. 2.1 Parts of the Mobile Unit LED Indicators Antenna Down Button Up Button Display Panel Charging Socket Figure 2-1 The Mobile Unit The parts of the Mobile Unit are explained, in detail, in the table on the following page:
2-4 Mobile Unit Operational & Maintenance Guide Control/Indicator Description Mobile Unit User Manual LED indicator Used to indicate the battery status of the Mobile Unit, as well as the receipt of status and event messages Message Display panel Used to display status indicators and status/event messages Up button Used to initiate commands in the command menu Down button Used to navigate through the command menu Antenna Mobile Unit antenna Charging socket Used to connect the Mobile Unit to an external power source. This is in order to charge the Mobile Unit 2.1.1 Display Panel Tx ID Number Tx Status Indicator Menu/Command Bar Tx 40193 03:46:56 Status: BD ST __ __ PR:16 OK:11 AB:2 Menu Lock Figure 2-2 LCD Display Panel Current Time Global Status Indicator Battery Status Mobile Unit Operational & Maintenance Guide 2-5 Mobile Unit User Manual The LCD display panel indicators are explained, in detail, in the following table:
Indicator Description Tx ID Number Used to display the identification number of the currently displayed transmitter (Tx) Current Time Used to display the current time Tx Status Indicator Used to display the status of the currently displayed transmitter (Tx) Global Status Indicator Menu/Command Bar Used to display the global status of all transmitters
(the number of present transmitters, OK transmitters and absent transmitters) Used to display the menu/command options Used to display the current battery level status Battery Status Before the Mobile Unit can be used to perform any its designated monitoring tasks, the unit should be activated and the internal battery should be fully charged. 2-6 Mobile Unit Operational & Maintenance Guide Mobile Unit User Manual 2.2 Activating the Mobile Unit In order to activate the Mobile Unit, perform the following:
1. Press either the Up or Down buttons for approximately 3 seconds. The Mobile Unit makes a number of audible beeping sounds, conducts the initial series of built-in activation procedures and then the Start-Up message (system logo; version number and current date) briefly appears in the display panel. MU System Version 1.0 Sep 21 2003 Figure 2-3 The Start-Up message 2. Wait for the Search Mode view to appear in the display panel. This view indicates that the Mobile Unit has been activated successfully. Tx 40186 01:54:53 Status: BD ST __ __ PR AB:2 Menu Lock
:16 OK
:11 Figure 2-4 The Search Mode View 2.3 Memory Management Memory management is an integral part of the Mobile Unit setup and can be applied in order to perform the following actions:
Delete the complete event log Delete all existing members Mobile Unit Operational & Maintenance Guide 2-7 2.3.1 Deleting the Event Log Mobile Unit User Manual In order to delete the event log, perform the following steps:
1. Press the Up button to enter the Main menu. The Main menu is 2. Press the Down button until the Memory Management (MEM) menu displayed. option is highlighted. 3. Press the Up button to enter the Memory Management menu. 4. Press the Up button to delete the event log. A warning message appears in order to confirm the deletion. 5. Press the Down button to confirm the deletion, or press the Up 6. Press the Down button until the Return to Menu () menu option button to cancel. is highlighted. 7. Press the Up button to return to the Main menu. 2.3.2 Deleting all Existing Members In order to delete all existing members, perform the following steps:
8. Press the Up button to enter the Main menu. The Main menu is 9. Press the Down button until the Memory Management (MEM) menu displayed. option is highlighted. option is highlighted. 10. Press the Up button to enter the Memory Management menu. 11. Press the Down button until the Delete all Members (LST) menu 12. Press the Up button to delete the member list. A warning message appears in order to confirm the deletion. 13. Press the Down button to confirm the deletion, or press the Up 14. Press the Down button until the Return to Menu () menu option button to cancel. is highlighted. 15. Press the Up button to return to the Main menu. 2-8 Mobile Unit Operational & Maintenance Guide Mobile Unit User Manual 2.4 Operational Mode Definition During the Mobile Unit setup, operational mode definition can be applied in order to define the actual operational mode of the Mobile Unit. The Mobile Unit can be set to operate in the following modes of operation:
Search Mode Used to display the current status of all transmitters within range Event Mode Used to display new event message from all transmitters within range (only applicable for group monitoring systems) For a detailed description of the all the available operational modes, refer to, Modes of Operation, located in the chapter about, Operating the Mobile Unit. Mobile Unit Operational & Maintenance Guide 2-9 Mobile Unit User Manual Chapter 3: Operating the Mobile Unit The Mobile Unit is a lightweight hand held unit that can be used by mobile officers in the field to monitor offender transmitters. 3.1 Modes of Operation The Mobile Unit can be used in the following modes of operation:
Search Mode Used to display the transmitters identification number (Tx ID), the current status of the transmitter (e.g. strap open, body off) and the time of each reception. Search mode can be used in the following sub-
modes:
Search (Unlock) Mode Used to display the current status of all transmitters within range
Lock Mode Used to display the current status of only the currently selected (locked) transmitter Event Mode Used to display new event message from all transmitters within range (only applicable for group monitoring systems) Remote Mode Used to upload stored data from the Mobile Unit to the Mobile Monitoring System software application. 3.1.1 Monitoring in Search (Unlock) Mode Once the Mobile Unit has been activated, the unit automatically enters into Search mode. For more information about activating the Mobile Unit, refer to the section about, Activating the Mobile Unit, located at the beginning of this guide. 3-10 Mobile Unit Operational & Maintenance Guide Mobile Unit User Manual Whenever the status of a monitored transmitter (transmitter within range) changes, the Mobile Unit makes a beeping sound, the right LED lights up and the new status is displayed in the display panel. Tx 40186 01:54:53 Status: BD ST __ __ PR AB:2 Menu Lock
:16 OK
:11 Figure 3-1 Search (Unlock) Mode View Once the status of the first monitored transmitter (transmitter within range) appears in the display panel, the following information is displayed; the identification number of the currently displayed transmitter (Tx ID), the current time, the status of the currently displayed transmitter (e.g. strap open, body off) as well as the global status of all transmitters (the number of present transmitters, status OK transmitters and absent transmitters). 3.1.2 Monitoring in Lock Mode Once the Mobile Unit starts to receive and display the status of more than one monitored transmitter (transmitter within range), you can lock the Mobile Unit onto a particular transmitter using lock mode. Once in lock mode, the Mobile Unit will only display status information for the selected
(locked) transmitter. 3.1.2.1 Locking the Mobile Unit onto a Transmitter In order to lock the Mobile Unit onto a specific transmitter, perform the following steps:
16. Wait until the required transmitter identification number (Tx ID) is displayed in the display panel. Mobile Unit Operational & Maintenance Guide 3-11 Mobile Unit User Manual 17. Press the Down button once to lock the Mobile Unit onto the selected transmitter. The status of the selected transmitter is displayed in the Display panel. Tx 40186 L 01:54:53 Status: BD ST __ __ Range: Medium >>>>>
Menu Unlock Figure 3-2 Lock Mode View Once the Mobile Unit has locked onto the selected transmitter, the following information is displayed; the identification number of the currently displayed transmitter (Tx ID), the lock indicator (L), the current time, the status of the currently displayed transmitter (e.g. strap open, body off) as well as the approximate distance between the Mobile Unit and the locked transmitter (e.g. short, medium, long). 18. Press the Down button once to unlock the transmitter. The Mobile Unit enters back into Search mode. 3.1.3 Remote Mode Once you have completed a monitoring session, you have the capability to upload any stored data from the Mobile Unit to the Mobile Monitoring System software application. This can be achieved in Remote mode. 3.1.3.1 Activating Remote Mode Before the upload process can commence the Mobile Units Remote mode should be activated. In order to activate Remote mode, perform the following steps:
19. Press the Up button to enter the Main menu. The Main menu is displayed. 3-12 Mobile Unit Operational & Maintenance Guide Mobile Unit User Manual 20. Press the Down button until the Remote menu item (REM) has been selected. 21. Press the Up button to enter the Remote menu. Remote mode is automatically activated and the Mobile Unit is now ready for the upload process to commence.
<< PC Remote Mode >>
Exit Figure 3-3 PC Remote Mode For detailed description about uploading stored data to the Mobile Monitoring System application, refer to the section about, Uploading Stored Data from the Mobile Unit, located in the Mobile Monitoring System-Monitor Operators Manual. 22. Press the Up button to exit Remote mode. The Mobile Unit enters back into Search mode. 3.2 Charging the Mobile Unit The Mobile Unit is supplied with a built-in rechargeable battery. In order to keep the internal battery fully charged, you will need to connect the Mobile Unit to the supplied charging adapter whenever the unit is not in immediate use. Note that, whenever the Mobile Unit is low on power, the low battery status indicator located in the display panel flashes. Mobile Unit Operational & Maintenance Guide 3-13 Mobile Unit User Manual 3.2.1 Charging the Mobile Unit in the Home/Office In order to charge the Mobile Unit in the home or office perform the following steps:
23. Plug the appropriate end of the supplied power adapter (charger) into the wall socket. 24. Connect the other end of the power adapter into the charger socket on the Mobile Unit. The Charging in Progress message is displayed in the Display panel and the left LED indicator on the Mobile Unit lights up. 3.2.2 Charging the Mobile Unit in a Vehicle In order to charge the Mobile Unit in a vehicle perform the following steps:
25. Plug the appropriate end of the supplied power adapter (charger) into the vehicles cigarette lighter power outlet. 26. Connect the other end of the power adapter into the charger socket on the Mobile Unit. The Charging in Progress message is displayed in the Display panel and the left LED indicator on the Mobile Unit lights up. 3-14 Mobile Unit Operational & Maintenance Guide Mobile Unit User Manual Chapter 4: Maintaining the Mobile Monitoring System In order to keep the Mobile Monitoring System functional and in good working order a number of maintenance procedures will need to be adhered to. 4.1 Cleaning the Mobile Unit To clean the Mobile unit, perform the following:
27. Remove the Mobile unit from its water resistant carrying pouch and simply wipe the outside of the unit with a damp cloth. Do not, under any circumstances, submerge or place the Mobile unit under running water. 28. Using a piece of cloth or a paper towel, dry the outer side of the Mobile 29. Once the Mobile Unit is dry, place it into the water resistant pouch and unit. then into the specially designed transportation case. 4.2 Cleaning the Transmitter The Transmitter is made of a single mold, especially designed to protect the integrity of the electronic circuits during daily use and while it is being cleaned. A soft brush and an alcohol based solution; soapy water or Lysol can be used to clean the transmitter. For additional safety and user comfort, it is recommended that after cleaning with any of the above-mentioned solutions, you wash and wipe the transmitter with clear water before it is re-used. Mobile Unit Operational & Maintenance Guide 4-15 Mobile Unit User Manual To clean the transmitter, perform the following:
30. Remove the female clip and strap holder from the transmitter short 31. If the storage clip is on, remove it until you finish cleaning the strap. transmitter. 32. Holding the transmitter by the end of the long strap, spray the transmitter with a cleaning solution of choice. 33. Using a piece of cloth or a paper towel, dry the outer side of the transmitter. Lay the transmitter on the towel with its inner side facing up. Using a soft brush or a piece of cloth/towel, gently scrub the inner side of the transmitter along the tracks. 34. Wash the transmitter in clear water. 35. Dry the transmitter using a piece of cloth/paper towel or simply let it drip dry. 36. Once the transmitter is dry, place it into the specially designed transportation case. 4.3 Replacing the Transmitter Straps After some time and depending on the wear and tear of the transmitter, the straps on the transmitter will need to be replaced. Any of the following points could justify replacing a transmitter strap:
Visible damage to one or both straps Unexplainable strap tamper alarms Transmitter will not calibrate Note that if only one side of the strap is damaged, you may want to leave the undamaged side in place and replace only the damaged side of the strap. Check that you have the following equipment items before you replace the transmitter straps:
1 transmitter body 4-16 Mobile Unit Operational & Maintenance Guide Mobile Unit User Manual 1 pair of replacement straps (long/medium non-pins side and long/medium pins side) Screwdriver Extra screws Extra strap clips (male and female) Electronic key To replacing the transmitter straps, perform the following:
37. Using the screwdriver, open the screw(s) that holds the strap clasp to the transmitter and remove the strap clasp. 38. Gently shake the strap loose from the transmitter body, being extra careful not to damage the metal pins on the transmitter body. 39. Position the new strap over the transmitter body. Notice that the two small holes on the strap have to lie exactly over the two metal pins. 40. Gently place the strap down over the metal pins and press down along the seam of the strap, snugly fitting the entire strap to the transmitter body. 41. Put the strap clasp back in place with the wider side pointing in-wards. 42. Close the screw (s) with the screwdriver. It has to be closed firmly, but not too tight since this can damage the strap. 43. Test the new strap by performing a calibration. If, after the calibration, the transmitter does not reset, repeat steps 1-6 making sure that the strap is positioned correctly over the pins. Then perform another calibration test. If changing only one side of the strap does not work, you should try and change the other strap side. Mobile Unit Operational & Maintenance Guide 4-17 Mobile Unit User Manual Chapter 5: Mobile Monitoring System Specifications This chapter lists the specifications details for each equipment item associated with the Mobile Monitoring system. 5.1 Mobile Unit Specifications This section of the Mobile Monitoring System specifications chapter is divided into the following sections:
Mobile Unit Features Light, palm sized and water-
resistant new design Ability to verify monitored offender compliance while patrolling in a vehicle, or on foot Minimizing direct unnecessary contact with offenders Extended memory capacity Windows PC interface, for batch report processing The groundbreaking GPS model will report the offenders location and immediately upload this information to the monitoring center Memory Store and monitor up to 200 transmitters Operating Characteristics Battery Life between charges: 16-
24 hours Log up to 3000 events Records are time stamped Charge Time: 5 hours 5-18 Mobile Unit Operational & Maintenance Guide Mobile Unit User Manual Mechanical Characteristics Water Resistant Size: 14 x 8.5 x 3.5 cm (5.5 x 3.3 x 1.4 in) Antenna length: 8.5 cm (3.3 in) LCD message display Backlight push button Acknowledge push button Waterproof pouch with belt clip. Mobile Unit Operational & Maintenance Guide 5-2