Convergence User Manual 335100390_RevA 1 Thanks for Using!
The Manual introduces the information about CONVERGENCE installation and use. 2 To User Tips Thank you for purchasing our intelligent converged communication device CONVERGENCE
(hereinafter referred to as the Product). The Product greatly simplifies your life and work based on advanced techniques and exquisite craft. Please read the Manual carefully before using the Product to master the use and avoid personal injury or property loss due to miss operation. Please keep the Manual properly for further reference and use. The Company reserves the right of changing the Manuals software and hardware specification due to product updating or improvement. The Manuals product specification and information are for reference only. The Company reserves the final power of interpretation for mistakes and omissions may exist even if it is checked carefully. FCC NOTICE This device complies with Part 15 and Part 90 of the FCC Rules and is listed. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation. 3 User Safety Information Please read the following safety information for using the Product at higher efficiency. The radio can only be maintained by professional technicians. Do not disassemble the radio without permission. Only designated power adapter, antenna and components should be used. Do not install the Product in flammable and explosive places. Do not install the Product in places close to explosion or detonator. Do not use the radio with damaged antenna. A damaged antenna may cause minor burns when it comes into contact with the skin. Do not expose the Product to direct sunlight or place it near heating device for long period. Do not expose the Power Adapter or Backup Battery to direct sunlight or place it near heating device for long period. It shall be keep inside the shield box when use outdoor to avoid direct contact to sunlight or heating for long period. Do not expose the Product to humid and highly-corrosive places for long period. WARNING:
Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. RF Radiation Information 1. This product is limited to occupational applications that can meet RF energy radiation requirements. The user must be fully aware of the RF radiation hazards and can take corresponding measures to meet the RF radiation limitation requirements. 2. Radio frequency (RF) refers to the electromagnetic frequency that can be radiated into space. It is a widely used technology in the fields of communication, medical treatment, and food processing. It will generate certain RF radiation during use. RF warning statement:
To ensure optimal performance and compliance with the occupational/controlled environment RF energy exposure limits in the above standards and guidelines, users should always adhere to the following procedures:
Antenna gain must not exceed 3dBi The antenna gain must be installed complying with the requirements of manufacturer or supplier, and it must be at least 40cm away from human body European Union (EU) Waste of Electrical and Electronic Equipment (WEEE) directive 4 The European Union's WEEE directive requires that products sold into EU countries must have the crossed out trash bin label on the product (or the package in some cases). As defined by the WEEE directive, this cross-out trash bin label means that customers and end-users in EU countries. Overheat Warning Do not touch the Product with hands when the Product has been running for long period and surface temperature is too high, for the power amplifier radiator may be under high temperature. Instead, you can measure it using a thermometer. Check the ambient temperature and ventilation of the Product and if they are unacceptable, please improve them within the shortest period possible. For example, install air conditioner, promote ventilation and reduce temperature. Check if the RF antenna connected to transmitter is loose or damaged, and radiator temperature rise is too fast due to ultrahigh emission power when connection is poor. If so, please fasten or replace the antenna. For other cases, please consult the local dealers for solutions. Do not use the Product until its temperature recovers to the normal range. Package Item Inspection Package items are as follows. For any loss or damage, please contact the dealer from which the product is purchased. Convergence 1/ Adapter 1/ RF antenna 1/ Manual 1/ Screw kit 1 5 6 Device Overview Graded antenna connector (DIV) *
Locating antenna connector (GPS) *
Part Name USB1 connector
(for parameter configuration or software upgrading of narrow-band mode) Part List Part No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Power indicator LAN Indicator Narrow-band Tx / Rx Indicator Backup battery indicator LAN Ethernet port (RJ45) Broadband antenna connector *
SIM slot *
RF antenna connector Power connector (13.5V) Backup battery connector Power switch Note: * = Not applicable for this model. USB-2 connector
(for parameter configuration or software upgrading of broadband mode) Installation Preparation Voltage Inspection Check if voltage of DC power or external power supply is within the range of the Products working voltage (13.5 V10%). Product Inspection Power on and check if the Product is running normally by inspecting the status of all indicators on front panel. Please refer to Basic functional operation for details. Fittings Installation Firstly install RF antenna, power adapter and LAN cable before the Product is powered on. Refer to steps below for items installation. Assemble /Disassemble of RF Antenna Connect the threaded end of RF antenna to the RF antenna connector and fasten it. Rotate the antenna anticlockwise to remove it. Assemble/Disassemble of Power Adapter Connect the 2 pins connector at power adapter to the power connector and then fasten it. Remove the connector at cable end of power adapter to remove the power adapter. 7 Assemble/Disassemble of LAN Cable Insert LAN cable into LAN Ethernet port (RJ45). Remove the LAN cable connector to disassemble the LAN cable. Assemble/Disassemble of Backup Battery (Optional) Connect the connector of backup battery to the female connector of backup battery and fasten it clockwise. Rotate the connector at cable end of backup battery anticlockwise to remove the backup battery. 8 Parame local dealer Relay rameters of th e network portant: Ple nfiguration o ease contact f Intelligent onfigure the Group numb Tx/Rx Frequ The Product following par ber of private uency ts serial num mber refer t to product lab bel) eter Config to configure guration e the followin ng paramete ers before use e:
he Product vi ia programmi ing software:
Domain nam me and port n number of log gin backstage server Configure par rname of the P rameters via Product. backstage m management interface and d bind the s erial number r and C Configurat tion equency and d communic ation group of the prod duct through h the gence will b be used for r realizing the e transfer cal ll between n narrow-band hand nfigure the s gramming sof same call fr ftware e: 2 Converg hines. Imp Con 1. C 2. C user Con prog Note mac 9 10 Basic Functional Operation Ensure Product is connected to LAN cable and power supply. Note: Once LAN connection setup completed, LAN network (Ethernet) will auto connect to server when power on Press Power switch to power on, power indicator will be turn in blue and narrow-band indicator will flicker slowly in green (1.0s on, 5.0s off).
Normally on Slow flickering Quick flickering When network is in searching mode, the LAN indicator will flicker slowly in green (1.0s on, 1.5s off) .
Normally on Slow flickering Quick flickering When internet connected and login server successfully, the LAN indicator will flicker quickly in green (0.1s on, 1.5s off).
Normally on Slow flickering Quick flickering Status Indicator Power indicator Host Status Power off Power on Narrow-band Tx / Rx Indicator Status of LAN indicator Power Indicator Status Flicker Period Blue indicator off Blue indicator on Host Status Narrow-band Indicator Status Standby Call Green indicator flickering Red indicator normally on Receive voice Green indicator normally on Flicker Period 1.0s on, 5.0s off Host Status Broadband Indicator Status Network searching Green indicator flickers slowly Network connected Green indicator flickers Flicker Period 1.0s on, 1.5s off 0.1s on, 1.5s off Call Red indicator normally on Receive voice Green indicator normally on quickly Backup Battery Indicator (Optional) Battery indicator is off when backup battery is not installed. Battery indicator is normally on in red when backup battery is installed and the Product is Battery indicator is normally on (green) when backup battery is installed and the Product is being charged. charged. Battery indicator is normally on (green) after charging.
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Normally on Slow flickering Quick flickering Back Up Battery Notice Please firstly charge the battery before use for it is uncharged before delivery. The battery service life can be affected if battery is long idled or consumed up. The battery should be given one circle of charging/discharging on a semiannual basis to maintain the optimal status of battery capacity. Replace the battery if it has insufficient volume or fails to fully exert discharging. Notice Avoid short circuit of battery terminal or throw the battery in fire. Do not dismantle the shell of battery without permission. When battery is installed in host, it will be charged automatically by host if having insufficient volume, in order to keep the battery fully charged. Please use the battery at temperature of about 25 and it may easily encounter failure if being used at temperature below -10 for long period. Do not expose the Product to sunlight for long period or place it near the heating device. Do not expose the Product to places with high moisture and corrosion for long period. Place the battery in waterproof box and shielded places if the Product is installed outdoors. Avoid direct sunlight for long period or place it near heating device. Do one circle of charging/discharging on a semiannual basis to maintain the optimal status of battery volume.
*Please consult local dealer for details. Functionality Transmit and Receive communication The handset can realize no-difference intercom between Handset at long distance or under strong interference through two Convergences. For example, press the PTT key of Handset A for emission and in the emission process, the Handset indicator on the corresponding relay A of Handset A will be normally on (green). Handset B will receive the call voice, and the Handset indicator on relay B corresponding to Handset B will be normally on in red. 12 Call The Handset can realize no-difference intercom between Handset at long distance or under strong interference through two Convergences. For example, press the PTT key of Handset A for emission and in the emission process, the indicator on the corresponding relay A will be normally on (green). Handset B will receive the call voice, and the Handset indicator on relay B corresponding to B will be normally on in red. Setting through Programming Software Programming software allow you to program other features such as software update and assign setting. To program, remove the screws of USB-2 seal cover and take down the cover. Connect programming cable to USB-2 Connector. through the programming software. 13 Then re-install the seal cover. Installation There are 2 ways to mounting the Product to 1 wall or 2 Cylindrical Post/Rod. Note: During the installation, ensure the RF antenna side is always facing upward.
(1) Wall Mounting Fix the Product at the desire location using 4 pieces of M7.5*30 pan head self-tapping screws, as shown in diagram below:
14 For installat tion , ensure t
(P Plane Mountin na side is alw the RF antenn ng) ways facing up pward. Cylindrica al/Rod Mou unting Fix the cylin then fix the ndrical moun Product on th nting on the P he cylinder us Product using sing two stee g 4 pieces of M l rings,as sho M3*8 washer own in diagra r head screws m below. s and ste eel rings
(Cyli indrical Moun nting) For installat tion , ensure t the RF antenn na side is alw ways facing up pward. plexer Insta allation (O ptional) uplexer shou nvergence are ld be installe located close ed for isolatin e to each othe ng the freque er at same site ency and avo e (with differ oid disturbanc rent radio freq ce if two or quency). more e: Duplexer i smission wor rference from is use to isol rk simultaneo m other device lating the tran ously. Effecti es at the site. nsmit and re ively improv ceive signals ve the signals s to ensure b s and provide oth reception e protection n and from plexer Setup Use coaxial du Use coaxial du onnect UHF Method uplexer cable uplexer cable antenna to th connect RF a connect RF a he ANT anten antenna conn antenna conn nna port of du nector of Prod nector of Prod uplexer. duct A to TX p duct B to RX port of duple port of duple xer. exer.
(2) Dup A du Con Note trans inter Dup 1. U 2. U 3. C 15 Optional Components The main accessories of the Product are included in the product box. For more information about accessories, please consult your local dealer. Note: Please use the accessories specified by our company, if unauthorized use of unauthorized accessories, the consequences are the responsibility of the user. Troubleshooting Fault Cause Troubleshooting Power supply is not connected or has loose contact with Connect power wire correctly and ensure good contact Power on failure 16 Communication failure Short communication distance and unclear voice socket Backup battery is not installed or it has abnormal voltage Receiving and transmission frequency point of the Product is unmatched with handset Install backup battery correctly and make sure it has sufficient power Check if frequency points are matched and reconfigure them if necessary Find the interference signal sources, or apply for changing the communication frequency point if the source cannot be closed or the interface source is long-distanced Ensure the Product is cover the desire coverage area and team members are in range Team member is out range. Connected antenna damaged, ware and tear Antenna port and connector are loose or falling is Check antenna condition and replace a new antenna if necessary Check the connector, fasten it, or if necessary the antenna replace Weak network signal of the Product Check if the Products network signal is unstable or weak is uninstalled or Duplexer poorly installed when multiple Products are functioning at short distance Contact the manufacturer or dealer and install the duplexer;
check the connector of antenna port and duplexer and fasten it. 17 18 19 Auctus Technologies Co., Ltd. Building 17, Phase 3, China Academy of Science & Technology Development (CASTD), Gaoxin South No. 1 Road, Nanshan District, Shenzhen Tel.: +86 755 2606 8685 E-mail: info@auctus.cn Fax: +86 755 2640 5328 Website: www.auctus.cn