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DATE 20190715 DESIGN REV. 01 CONTENTS MARK QTY. m m 0 1 2 AXENT.ONE PLUS USER MANUAL 142.5 mm TYPE AXENT.ONE 1. 2. 142.5210mm 1mm 3. 4. 5. REACH DESIGN CHECK PROCESS STANDARDIZE APPROVE 20190715 MATERIAL 200g 128g SIZE A4 1 SHEET SCALE UNIT OF 1:2 mm 1 TITLE PART NO. 224000019500 XIAMEN AXENT CORPORATION LIMITED AXENT.ONE PLUS USER MANUAL THANK YOU Thank you for selecting an AXENT Switzerland product. To ensure proper installation, please review these instructions carefully before use. Carefully unpack and examine the intelligent toilet before installation. For any questions, contact us at 1-800-769-4857. Thank you again for choosing AXENT. BEFORE YOU BEGIN CAUTION!
Risk of personal injury or product damage Handle with care. Vitreous china can break or chip if handled carelessly. All installation procedures should comply with applicable local plumbing and building codes. INSTALLATION BY A PROFESSIONAL, LICENSED PLUMBER OR CONTRACTOR IS HIGHLY RECOMMENDED. USER MANUAL AXENT.ONE PLUS Smartphone App Safety Introduction Operation With Main Operation With Remote Control Maintenance Troubleshooting Dimension Technical data Guarantee 3 4 9 11 18 23 29 31 32 33 2 SMARTPHONE APP CONNECT YOUR AXENT INTELLIGENT TOILET WITH OUR APP The AXENT Remote App can be used as an individualized remote control with the AXENT. ONE PLUS. 9:41 AM 100%
Rear wash Lady wash Stop Night light ECO Drainage System purge Standby Setting www.axentbath.us Downloads 3 SAFETY SAFETY SYMBOLS The following symbols in the manual will highlight hazardous situations and their severities. DANGER!
High Risk, Lethal Hazards, Severe Injuries WARNING! Medium Risk, Severe Injuries CAUTION!
Low Risk, Minor Injuries NOTE!
Damage to Property NORMAL USAGE The intelligent toilets spray arm attachment should only be used for the rear wash and front wash cleaning functions. The product may also be used as a normal toilet seat. This product is meant for indoors usage only. Any other usage will not be deemed as normal usage. AXENT undertakes no liability for abnormal usage. AXENT is not liable or responsible for damage to other electronics connected to the same power line while the intelligent toilet is in use. IMPORTANT SAFEGUARDS READ ALL INSTRUCTIONS BEFORE USING SAVE THESE INSTRUCTIONS A copy of the instructions can also be downloaded from https://axentbath.us. When using electrical products, especially when children are present, basic safety precautions should always be taken, including the following:
DANGER!
To reduce the risk of electrocution Do not reach for any electrical components of the intelligent seat that have fallen into water. Unplug toilet immediately. Unplug product if not in use for extended periods of time. Do not use while wet after bathing. Do not place or store product where it can fall or be pulled into a tub or sink. Do not place or submerge the intelligent toilet or its components into water or other liquids. 4 SAFETY WARNING!
To reduce the risk of burns, electrocution, fire, or injury to persons. Children or disabled persons may require supervision during use. Use this product only for its intended use as described in this manual. Do not use attachments not authorized by the manufacturer. Never operate this product if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Return the product to a service center for examination and repair. Keep the cord away from heated surfaces. Do not block the air vents on this product. Do not place the toilet on or by objects such as long window curtains that could potentially obstruct the air vents during normal usage. Keep air vents free of lint, hair, and other debris. Never use while sleepy or drowsy. Never drop or insert any object into any openings or hoses. Do not use outdoors or operate where aerosol (spray) products are being used or where oxygen is being administered. Connect this product to a properly grounded outlet only. See Section Grounding instructions on page 7. Unplug this product before filling water. Fill (reservoir) with water only unless otherwise specified by manufacturer. Do not overfill. SAFETY INSTRUCTIONS Carefully read and observe the following safety instructions!
Information for the user Children or persons with limited physical/mental capabilities may require supervision or proper instructions/guidance prior to or during use. Ensure that children cannot play with intelligent toilet. Avoiding malfunctions and damage to the product as a result of improper use If intelligent toilet is moved from a cold location to a warm location, condensation may form. Leave the unit switched off for a few hours. Do not install the intelligent toilet in rooms where the temperature will be less than 4 C ( 39 F ). Do not place open flames, candles, cigarettes, or similar objects on or by the toilet. Do not reuse old hoses or water lines. Please use new water lines when installing. Do not install the intelligent toilet next to items that would potentially expose the toilet to a large amount of water. 5 SAFETY Do not climb on or stand on the product. Do not place any heavy objects on the lid. Do not open or close the lid or seat with force. Do not deliberately soil, spray or block the spray arm. Repairs should only be carried out by a person with the necessary expertise Do not carry out modifications, tamper with, install additional equipment, or attempt to repair the intelligent toilet. Improperly performed repairs can lead to accidents, injuries, or damage to the product. Only use the device when it is fully functional Make sure the power cable is not damaged before use. Do not allow the power cable to be severe-
ly pinched, bent, or kinked. Keep the power cable away from hot surfaces and sharp edges. Do not handle the power cord or plug with wet hands. Do not use the product if it is not working properly. In case of malfunction, disconnect the power immediately. Close the water cut-off valve to interrupt the water supply. Contact your installer. Information on the use of batteries Keep batteries out of the reach of small children. Batteries can be life-threatening if swallowed. If a battery has been swallowed, seek medical assistance immediately. Do not attempt to recharge non-chargeable batteries for use with unit. Always remove empty batteries from the remote control immediately. They may leak and cause damage. Do not insert new and old batteries together in the remote control. Clean the battery and contacts before inserting the battery. Make sure the batteries are oriented properly. Remove the batteries if the remote control will not be used for an extended period of time. Do not expose the batteries to hot surfaces or direct sunlight to reduce the risk of battery leakage. If battery acid has leaked, avoid contact with skin, eyes and mucous membranes. In case of con-
tact with the acid, flush the affected areas with large amounts of clean water and seek medical assistance immediately. 6 SAFETY GROUNDING INSTRUCTIONS This product must be grounded when plugged in. The power cord on this product has a grounding plug and must be plugged into an outlet with a properly grounded grounding plug. DANGER!
Improper use of grounding plug can result in a risk of electric shock. For safety, the intelligent toilet should be plugged into a standard 3 prong GFCI outlet. Grounded outlet Grounding pin Grounded outlet box Wiring Diagram (NOT FOR INSPECTORS USE) If repair or replacement of the power cord or plug is necessary, do not connect the grounding wire to either flat blade terminal. This product is not to be used with extension cords. This product is factory equipped with a specific electric cord and plug to permit proper connection. No adapters should be used with this product. Do not modify the power cord on the toilet. If the power cord will not fit the outlet, have the proper outlet installed by a qualified electrician. If the prod-
uct must be reconnected for use on a different type of electric circuit, the reconnection should be made by qualified service personnel. Please unplug unit immediate and contact for service if cord becomes damaged. Do not use a bi-
det seat with a damaged cord. Actual installation may differ slightly from the diagram. 7 SAFETY FCC INSTRUCTIONS Please note that changes or modifications not expressly approved by the party responsible for com-
pliance could void the users authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can ra-
diate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encour-
aged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connect-
ed.
- Consult the dealer or an experienced radio/TV technician for help. 8 INTRODUCTION OVERVIEW
[320-E2]
MAIN 9 Multifunction DialLidRear coverMultifunction Dial IndicatorSeatNozzle INTRODUCTION REMOTE CONTROL INTERFACE User Rear Wash Front Wash Dry Stop Massage Water Flow Position System Purge Descale Setting Light Mute Eco When receiving remote control Command received and executed, the intelligent toilet will make the following sounds:
One short beep Two short beep One long beep Command received and executed Command received but not executed Remote control is not in range TURNING ON Install batteries to turn on remote control. TURNING OFF Remove batteries to turn off remote control. BATTERY REPLACEMENT When the power is low, the Level Indicator blinks which means the battery needs to be replace. Please replace batteries. When replacing batteries, do not mix old and new batteries or batteries of different brands or types. PAIRING TO REMOTE CONTROL This is only necessary when the remote control has been replaced. Please make sure there is sufficient power supply for the remote control before pairing. Unplug the intelligent toilet, wait for 30 seconds, and plug the power back in. After three short beeps, press Stop repeatedly within 20 seconds. The intelli-
gent toilet will emit three long beeps once the remote has been paired. Stop 10 OPERATION WITH MAIN OPERATION DIAGRAM QUICK START REGULAR USE
.ONE
.ONE
.ONE
.ONE 11 OPERATION WITH MAIN REAR WASH After you are seated:
QUICK START Press the Multifunction dial to start. REGULAR Turn the Multifunction dial counter clockwise to start. Press the Multifunction dial to stop the Rear Wash immediately. If not stopped manually, the Rear Wash will stop automatically after 3 minutes. The system will always clean itself after use. This cannot be disabled. FRONT WASH After you are seated:
Turn the Multifunction dial clockwise to start. Press the Multifunction dial to stop the Front Wash immediately. If not stopped manually, the Front Wash will stop automatically after 3 minutes. The system will always clean itself after use. This cannot be disabled. 12 OPERATION WITH MAIN WATER VOLUME During Rear or Front Wash:
Turn the Multifunction dial clockwise to increase the water volume. Turn the Multifunction dial counter clockwise to reduce the water vol-
ume. SPRAY ARM POSITION During Rear or Front Wash:
Press and hold the Multifunction dial. Turn it clockwise to move the Spray Arm forward. Press and hold the Multifunction dial. Turn it counter clockwise to move the Spray Arm backward. 2 2 13 OPERATION WITH MAIN TEMPERATURE ADJUSTMENT During Rear Wash, Front Wash, or Dry:
Pull the Multifunction dial. Turn it clockwise to increase the temperature. Pull the Multifunction dial. Turn it counter clockwise to reduce the temperature. 2 2 When Auto Dry setting is on, you can start the Dryer function through the Multifunction dial. Please find more about Auto Dry Setting on page 17 for the Multifunction dial or page 22 for remote control. When Auto Dry setting is on, press the Multifunction dial during Rear or Front Wash to stop wash-
ing and then activate the dryer. And you can press the Multifunction dial again to stop the Dry. Press and hold the Multifunction dial until the ambient light flashes slowly to activate LEVEL 1. To deactivate LEVEL 1, press the multifunction dial while LEVEL 1 is active. The ambient light will stop flashing and you will hear one single beep. Level 1 is now deactivated. If no functions are accessed in 3 minutes, LEVEL 1 will automatical-
ly deactivate. LEVEL 1 14 OPERATION WITH MAIN LEVEL 1 > MUTE SETTING Factory setting:
OFF LEVEL 1 is activated, Turn the Multifunction dial counter clockwise.
- ON
- OFF One time short beep Two times short beep When the Mute setting is on, the system will not play back any sounds. LEVEL 1 > SEAT HEATING SETTING Factory setting:
ON LEVEL 1 is activated, Press and hold the Multifunction dial. Turn it clockwise.
- ON
- AUTO
- OFF One time short beep Two times short beep Three times short beep 2 When the Seat Heating setting is AUTO, the seat will be intelligently heated according to the users usage habits. LEVEL 1 > SELF-CLEANING SETTING Factory setting:
ON LEVEL 1 is activated, Press and hold the Multifunction dial. Turn it counter clockwise.
- ON
- OFF One time short beep Two times short beep 2 As soon as you sit down on the toilet seat, the spray arm will be cleaned with fresh water. 15 OPERATION WITH MAIN LEVEL 2 When the Multifunction dial is already in LEVEL 1:
Press and hold the Multifunction dial until the ambient light flashes quickly to activate LEVEL 2. To deactivate LEVEL 2, press the multifunction dial while LEVEL 2 is active. The ambient light will stop flashing and you will hear one single beep. Level 1 is now deactivated. If no functions are accessed in 3 minutes, LEVEL 2 will automati-
cally deactivate. LEVEL 2 > NIGHT LIGHT SETTING Factory setting:
AUTO LEVEL 2 is activated, Turn the Multifunction dial counter clockwise.
- ON
- AUTO
- OFF One time short beep Two times short beep Three times times beep AUTO mode The night light turns ON or OFF automatically according to ambient light levels. LEVEL 2 > DEODORIZER Factory setting:
ON LEVEL 2 is activated, Press and hold the Multifunction dial. Turn it clockwise.
- ON
- OFF One time short beep Two times short beep 2 The deodorizer will active when a user is seated. 16 OPERATION WITH MAIN LEVEL 2 > AUTO DRY SETTING Factory setting:
OFF LEVEL 2 is activated, Press and hold the Multifunction dial. Turn it counter clockwise.
- ON
- OFF One time short beep Two times short beep 2 When the Auto Dry setting is ON, the Dry function will be started after pressing the Multifunction dial to stop Rear or Front wash. LEVEL 2 > SYSTEM RESET LEVEL 2 is activated, Pull the Multifunction dial. Turn it counter clockwise to start System Reset.
- All settings are reset to factory defaults. This will be followed by a short beep. 2 STAND-BY MODE Press and hold the Multifunction dial until ambient light off to activate the Stand-by mode.
- Slap the toilet rear cover to deactivate Stand-by mode. In Stand-by mode, the intelligent toilet will remain powered, but electronic functions will be disabled. PAIRING TO DIAL Cut off the power of the intelligent toilet and wait for 30 seconds and then apply power to it. After three times short beep, the pairing is started by pressing Multi-
function dial repeatedly within 20 seconds until hearing three times long beep from the intelligent toilet, which means pairing successful. Pairing has originally been done in the factory. It is necessary only after you replaced your dial. 17 OPERATION WITH REMOTE CONTROL Rear Wash Front Wash Dry Stop Massage Water Flow Position REAR WASH After you are seated:
Press Rear Wash to start. Rear Wash Stop Press Stop to stop the Rear Wash immediately. If not stopped manually, the Rear Wash will stop automatically after 3 minutes. FRONT WASH After you are seated:
Press Front Wash to start. Front Wash Stop Press Stop to stop the Front Wash immediately. If not stopped manually, the Front Wash will stop automatically after 3 minutes. WATER VOLUME During Rear or Front wash:
Press Water Volume to adjust the water volume.
- Press Reduce to reduce the water volume.
- Press Increase to increase the water volume. Level Indicator indicates the selected level. Water Volume Reduce Increase Level Indicator 18 OPERATION WITH REMOTE CONTROL Rear Wash Front Wash Dry Stop Massage Water Flow Position System Purge Descale Setting Light Mute Eco OSCILLATING AND PULSATING SHOWER During Rear or Front wash:
Press Massage to switch between Oscillating, Pulsating, Oscillating and Pulsat-
ing, and OFF. Massage SPRAY ARM POSITION During Rear or Front wash:
Press Position to adjust the position of the spray arm.
- Press Reduce to move the Spray Arm backward.
- Press Increase to move the Spray Arm forward. Position Reduce Increase Level Indicator indicates the selected level. Level Indicator DRY Dry Stop Press Dry after you are seated to activate the dryer. Press Stop to stop the dryer immediately. If not stopped manually, the dryer will stop automatically after 3 minutes. 19 OPERATION WITH REMOTE CONTROL TEMPERATURE ADJUSTMENT Press Temp repeatedly until the symbol Seat Temp lights up to activate seat temperature adjustment;
Or press Temp repeatedly during Rear or Front Wash until the symbol Water Temp lights up to activate water temperature adjustment;
Or press Temp repeatedly during Dry until the symbol Air Temp lights up to activate air temperature adjustment. Temp Seat Temp Temp Water Temp Temp Air Temp After temperature adjustment is activated:
- Press Reduce to reduce the temperature.
- Press Increase to increase the temperature. Reduce Increase Level Indicator indicates the selected level.
- All lights off means the heater off. Level Indicator 20 OPERATION WITH REMOTE CONTROL User System Purge Descale Setting Light Mute Eco NIGHT LIGHT SETTING Factory setting:
AUTO Light Press Light to enter into the setting. The Light indicator indicates the selected level. Press Light to switch between ON, AUTO and OFF.
- ON
- AUTO
- OFF The indicator light remains on. The indicator blinks 3 times and turns on. The indicator blinks for one second and turns off. AUTO mode - Night light turns ON or OFF automatically according to ambient light levels. MUTE SETTING Factory setting:
OFF Mute Press Mute to enter into the setting. The Mute indicator indicates the selected level. Press Mute to turn the function on or off.
- ON
- OFF The indicator light remains on. The indicator blinks for one second and turns off. When the Mute setting is on, the system shut down all prompt sounds. ECO SETTING Factory setting:
OFF ECO Press ECO to enter into the setting. The ECO indicator indicates the selected level. Press ECO to turn the function on or off.
- ON
- OFF The indicator light remains on. The indicator blinks for one second and turns off. When the ECO setting is on, the seat will NOT stay warm at all times. Seat temperatures will be deter-
mined automatically according to user habits. 21 OPERATION WITH REMOTE CONTROL DEODORIZE SETTING Factory setting:
ON Setting Mute Press Setting at the same time Mute to enter into the setting. The Mute indicator indicates the selected level. Press Mute to turn the function on or off.
- ON
- OFF The indicator light remains on. The indicator blinks for one second and turns off. The deodorizer function is activated when a user is seated. SELF-CLEANING SETTING Factory setting:
ON Setting ECO Press Setting at the same time ECO to enter into the setting. The ECO indicator indicates the selected level. Press ECO to turn the function on or off.
- ON
- OFF The indicator light remains on. The indicator blinks for one second and turns off. As soon as you sit down on the toilet seat, the spray arm will be cleaned with fresh water. AUTO DRY SETTING OFF Factory setting:
Setting ECO Press Setting at the same time ECO for 2 seconds to turn the function on or off.
- ON
- OFF The indicator blinks 3 times and turns on. The indicator blinks 3 times and turns off. When the Auto Dry setting is ON, the Dry function will be started after pressing the Multifunction dial to stop Rear or Front washing. USER PROFILE User Level Indicator Press User to switch between different user profiles. There are a total of 5 user profiles. Level Indicator indicates the selected user profile. Functions will automatically revert to settings defined by the user. Changes to the users settings will be saved automatically when the user profile is active. You will exit the user profile after activating stand-by mode. SYSTEM RESET Turn off remote control. Press and hold on ECO at the same time turn on the remote control to start System Reset.
- After a short beep, all values of both main and remote control are reset to facto-
ry settings. ECO 22 OPERATION WITH REMOTE CONTROL MAINTENANCE SPRAY ARM CLEANING When the unit is not in use, OPERATION WITH MULTIFUNCTION DIAL LEVEL 2 is activated (see page 16 for operation):
Turn the Multifunction dial clockwise to extend the spray arm for clean-
ing. Clean the spray arm with a fabric or a soft bristle brush. Turn the Multifunction dial clockwise again to retract the spray arm. OPERATION WITH REMOTE CONTROL Press Descale to extend the spray arm for cleaning. Descale Clean the spray arm with a fabric or a soft bristle brush. Press Stop to retract the spray arm. Stop If no other functions are used, the spray arm will automatically retract after 3 minutes. 23 MAINTENANCE SYSTEM PURGE OPERATION WITH MULTIFUNCTION DIAL LEVEL 1 is activated (see page 14 for operation):
Turn the Multifunction dial clockwise to start System Purge with one beep.
- The system purge process stops automatically after completion. Turn the Multifunction dial clockwise again to stop system purge imme-
diately. OPERATION WITH REMOTE CONTROL Press System Purge to start System Purge with one beep.
- The system purge process stops automatically after completion. Press Stop to stop system purge immediately. System Purge Stop If the intelligent toilet has not been used for a long period of time, water inside of the unit should be purged. The toilet will refill itself with fresh water. It is normal for water to run out from the cleaning wand normally extends during the system purge. 24 MAINTENANCE INTERNAL RECYCLE DESCALING When the unit is not in use, OPERATION WITH MULTIFUNCTION DIAL LEVEL 2 is activated (see page 16 for operation):
Pull and turn the Multifunction dial clockwise to drain the water out of the residual water and extend the spray arm. 2 Dip the spray arm into the cup prepared with 200ml of scale solvent. The solvent will be absorbed by the spray arm which will then retract back into the toilet. The toilet will descale itself internally, drain the solution, and fill itself back up with water. All functions will automatically stop upon completion. Total time of operation will be between 2 and 3 minutes. Axent recommends using coffee machine descaler such as Durgol for interal descaling and cleansing. To stop the process before completion, turn the multifunction dial clock-
wise. The toilet will drain out all solvents and fill itself back up with water. OPERATION WITH REMOTE CONTROL Press Setting at the same time Descale to drain the residual water and ex-
tend the spray arm. Setting Descale Dip the spray arm into the cup prepared with 200ml of scale solvent. The solvent will be absorbed by the spray arm which will then retract back into the toilet. The toilet will descale itself internally, drain the solution, and fill itself back up with water. All functions will automatically stop upon completion. Total time of operation will be between 2 and 3 minutes. Axent recommends using coffee machine descaler such as Durgol for interal descaling and cleansing. Press Stop to stop the process before completion. The toilet will drain out all sol-
vents and fill itself back up with water. Stop 25 MAINTENANCE DRAINING RESIDUAL WATER FROM THE SYSTEM OPERATION WITH MULTIFUNCTION DIAL LEVEL 1 is activated (see page 14 for operation):
Pull and turn the Multifunction dial counter clockwise to drain residual water in the system.
- The function will stop automatically after completion. 2 Turn the Multifunction dial counter clockwise again to stop the process immediately. OPERATION WITH REMOTE CONTROL Press Setting and then press System Purge to drain residual water in the sys-
tem.
- The function will stop automatically after completion. Setting System Purge Press Stop to stop the process immediately. Stop This process can be used to drain residual water from the toilet. This can be useful for winteriza-
tion, when the toilet will not be used for an extended period of time, or when moving the toilet. 26 MAINTENANCE DURING VACATION If this product will not be in use for an extended period of time, please perform the following in this order.
- Disconnect the electrical power.
- Shut off the water inlet valve. WINTERIZATION Please ensure water temperatures will not drop below 4 C (39 F). Frost or frozen water will damage the system and may lead to leakage. If the water or ambient temperature drops below 4 C (39 F), please discontinue use of product.
- Disconnect the electrical power.
- Shut off the water inlet valve.
- Drain any residual water from the system (Page 26).
- Press the Manual Flush Button. FAILURE TO DRAIN SYSTEM MAY RESULT IN DAMAGE TO SYSTEM AND LEAKAGE OR FLOODING. If the intelligent toilet is moved from a cold location to a warm location, condensation may form. Leave the unit switched off for a few hours before use. CLEANING CERAMIC APPLIANCES DISCONNECT THE MAIN PLUG BEFORE YOU START WITH CLEANING THE PRODUCT. Use a mild soap solution to clean the seat. Please take care that the seat and hinges are not left damp. Dry off any residual water or cleaning agent with a soft cloth. Ensure that the seat and seat hinges do not come in contact with abrasive, corrosive, or chlorine-based cleaners, as these may cause damage or lead to flash rust. When cleaning the bowl, make sure that the seat and cover are kept in an upright position until all cleaning agent has been flushed away. The toilet seat and lid can be removed, cleaned and remounted quickly and easily when heavily soiled. 27 MAINTENANCE UNINSTALLING AND INSTALLING THE LID AND SEAT Lift up the toilet seat and toilet lid. Remove the toilet seat and toilet lid by vertically lifting them out of the bracket. INSTALLING THE LID AND SEAT Insert the toilet seat and toilet lid vertically from above in to the bracket in the same way as removed. Connect one tab by pushing down and inserting into the slot on the bracket. Repeat for the other tab. Ensure both tabs are fully seated into their respec-
tive slots by manually opening and closing the lid and seat. 28 TROUBLESHOOTING ELECTRICAL SHOCK! FATAL DANGER!
Never open the unit to perform repairs on your own. Never modify the device or add an any additional modules. The AXENT intelligent toilet carries live power when plugged in and opening it exposes those present to fatal danger!
Warranty and liability claims as a result of wrong handling are specifically excluded. RESTART Perform a reset, if needed. Unplug the AXENT intelligent toilet, wait for 30 seconds, then reconnect to power. FREQUENTLY ASKED QUESTIONS In case of minor malfunctions, please refer to the following table. If the below solutions do not resolve the issue, please contact customer support for further examination and repair. MALFUNCTION CAUSE SOLUTION MAIN No function Product in Stand-by mode Slap the toilet rear cover to deactivate Stand-by mode. REMOTE CONTROL Does not work Battery is low Replace batteries. Remote control turned off Reinstall batteries with correct oriented. Logo Indicator flash Battery is low Replace batteries. R e m ote c o n t ro l works but does not control toilet Existing distractions Remove distractions. Out of range Please use the remote control within the inductive distance. REAR WASH AND FRONT WASH Spray arm extend too slowly Self-cleaning before used Low water pressure Filter is blocked Connection loose Low water temper-
ature Water temperature set too low Water stop sudden-
ly Leaving the seat During Rear or Front wash Please be patient. Clean filter. Check connection between hose and main, then tighten it. Increase water temperature. Seated and restart the washing. Spray arm extend w i t h o u t w a t e r spraying out U n s t a b l e wa t e r temperature Seat does not sense person Reconfirm position on seat. Water pressure is unstable Please turn off other water supplies, and wait for the water stable. 29 DRY Dryer does not work Unsupported device Please check the model to make sure if your device have the function. Seat does not sense person Reconfirm position on seat. Low air temperature Air temperature set too low Increase air temperature. No air temperature Air temperature set off Increase air temperature. MASSAGE Does not work SEAT HEATER Low seat tempera-
ture Low seat temper-
ature when initially seated Can only be activated during the wash cycle Restart massage during Front or Rear wash. Seat temperature set too low Increase seat temperature. Eco mode is on Please turn off Eco mode. Seat temperature reduce automati-
cally Seat Low TEM Protection will be activated automati-
cally after Seated for a while It is normal. Please adjust Seat temperature or reseated to disable Seat Low TEM Protection. And Seat Low TEM Pro-
tection will be activated again after 5 minutes. High seat tempera-
ture Seat temperature set too high Reduce seat temperature. Seat temperature set too low Increase seat temperature. Heating error Disconnect the main plug and contact customer service. Seat heater does not work DEODORIZE Unsupported device Please check the model to make sure if your device have the function. Deodorizer does not work Deodorize off Please turn on Deodorize. Seat does not sense person Reconfirm position on seat. During Rear or Front wash It is normal. Deodorize is disable During Rear or Front wash. The deodorizer continues to run for 60 seconds after leaving the seat to increase effectiveness This is normal. Night light in OFF mode Switch night light setting to ON or AUTO mode. Night light in ON mode Switch night light setting to AUTO or OFF mode. Deodorizer still runs after leaving seat NIGHT LIGHT Does not work Night light always on 30 TROUBLESHOOTINGMALFUNCTIONCAUSESOLUTION SELF-CLEANING Spray arm retracts a u t o m a t i c a l l y during Descale pro-
cess Wand will automatically retract after 3 minutes of inactivity Restart Self-cleaning again. Water spraying out during Spray arm cleaning process There is a conductor on the seat, such as water, wet pa-
per, etc. Remove the conductor. WARNING Continuous beep Water temperature exceeds normal range Disconnect the main plug and contact customer service. DIMENSION
[E310-E2]
593 0 7 3 7 9 3 2 5 4 Unit: mm 31 TROUBLESHOOTINGMALFUNCTIONCAUSESOLUTION TECHNICAL DATA ITEM DESCRIPTION Nominal voltage 120 V~, 60 Hz Power consumption ( max. ) 1100W Protection degree Cable length IPX4 1.1 m ( 435/16 inches ) Recommended pressure range
(bidet portion only) Minimum and Maximum pres-
sure (bidet portion only) 0.21 - 0.55 MPa ( 30 - 80 psi ) 0.14- 0.69 MPa ( 20 - 100 psi ) Operating pressure (toilet) Refer to cistern specifications Ambient temperature range 4 - 40 C ( +39 to +104 F ) Water temperature range 4 - 35 C ( +39 to +95 F ) Product weight 29 kg ( 64lbs ) Product dimension ( L B H ) 798 584 498 mm ( 313/7193/523 inches ) Maximum load (Seat and lid) 150kg ( 330lbs ) Max. flow rate rear wash 5 levels 0.35 L/min ( 1/16 gal/min ) Max. flow rate front wash 5 levels 0.35 L/min ( 1/16 gal/min ) Spray arm position Water temperature 5 levels 5 levels 31 - 39 C ( +88 to +102 F ) Air dryer temperature 5 levels 30 - 50 C ( +86 to +122 F ) Seat temperature 5 levels 29 - 37 C ( +84 to +98 F ) TECHNICAL SUPPORT For any questions or any assistance with this product, please contact your dealer or call us at 1-800-769-4857 support@axentproducts.com www.axentbath.us LEGAL DIRECTIONS This manual contains important information on the intended use, correct operation and proper main-
tenance of the equipment. Knowledge of and compliance with the instructions of this manual are pro-
vided for both the safe use of the equipment and for the safety of its operation and maintenance. In this manual, not all kinds of applications and improper manipulations are considered. In addition, attention is drawn to the following: The content of these instructions is neither part of any previous or existing agreement, commitment or legal relationship, nor does it change from an existing agreement, com-
mitment or legal relationship. Any commitment by AXENT results from the respective warranty. These include the complete and authoritative warranty obligation AXENT. The statements in this manual do not constitute an extension or a restriction of the claims under the warranty provisions. This manual is protected by copyright. Copies and / or translations into other languages may be made only with prior written approval of AXENT. 32 GUARANTEE AXENT LIMITED WARRANTY A three-year limited warranty applies to all AXENT products purchased on or after May 1, 2019. All products purchased on or before April 30, 2019 OR purchased for use in a commercial or hospitality setting on any date are backed by AXENTs one-year limited warranty. 1. AXENT warrants that its products are free from defects caused by defective material and faulty workmanship for a period of three-year from the date of purchase by the original purchaser. The limited warranty is to the original purchaser only. The limited warranty is not transferable to any third party. Proof of purchase showing both original ownership and purchase date is required for any warranty claim. The limited warranty applies to all products sold by authorized dealers in the United States and Canada. This warranty is limited to parts only and AXENT is not responsible for any installation labor charges, removal charges, installation, or other incidental or consequential cost. 2. AXENTs sole and maximum liability for breach of its warranties herein is limited to the obligation, at AXENTs sole discretion to repair, replace, or make appropriate adjustments to bring the product back to normal operating function. AXENT reserves the right to inspection of the product and verification of normal residential usage con-
ditions during the warranty period before warranty claims are handled. In no event shall AXENT or Seller be liable to Buyer for consequential, incidental, economic, or special damages stemming from any breach of express or implied warranty. 3. Purchaser shall comply with the following procedures in connection with the warranty claim:
- AXENT is notified in writing by Purchaser within thirty (30) days after discovery of defects;
- Purchaser obtains a Return Authorization from AXENT prior to returning any defective product to AXENT;
- The defective products are returned to AXENT, all shipping charges prepaid by Purchaser(provided however, that if upon examination by AXENT, it determines that the products are entitled to warranty, then AXENT shall be responsible for shipping charge to and from AXENT s facility).
- The defective products are received by AXENT for adjustment no later than fifteen (15) days following the last day of the war-
ranty period; and
- AXENTs examination of such goods shall disclose that such defects or failures have not been caused by misuse, abuse, ne-
glect, improper installation or application, repair, alteration, damage by rain, fire or casualty or by accident or negligence in use, storage, transportation or handling. 4. This warranty does not apply to the following items:
- Damage or loss sustained in a fire, earthquake, storm or any natural disaster etc.
- Damage or loss resulting from any unreasonable use, misuse, abuse, negligence or improper care, improper cleaning or main-
- Damage or loss as a resulting from the use of in-tank toilet cleaners.
- Damage or loss resulting from any sediments or foreign matter contained in the water system.
- Damage or loss from improper installation, harsh environment, improper removal and water pressure in excess of 80PSI.
- Damage or loss resulting from electrical surges, lightning strikes or other acts which are not considered normal or the fault of taining of the product. AXENT.
- Damage or loss resulting from normal wear and tear, such as gloss reduction or dulling, scratching or fading over time due to normal use, cleaning practices, water or atmospheric conditions including but not limited to: bleach, alkali, acid cleaners, dry powdered cleaners or any other abrasive cleaning agents or abrasive cleaning tools or aids.
- The use of any product in a manner outside of the product instructions / owners manuals.
- AXENT shall not be liable for any failure caused by chloramines in the public treated waters or cleaners containing chlorine
(calcium hypochlorite). Please note that use of high concentrate chlorine or chlorine related products can damage fittings. This damage can cause leakage resulting in property damage. 5. AXENTS OBLIGATION TO HONOR THESE WARRANTIES IS CONTINGENT UPON AXENTS RECEIPT OF PAYMENT IN FULL FOR THE GOODS ENTITLED TO THIS WARRANTY. AXENT DISCLAIMS ALL OTHER WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SELLER HAS NOT AUTHORIZED ANYONE TO MAKE ANY REPRESENTATION OR WARRANTY OTHER THAN AS PROVIDED ABOVE. THE FOREGOING STATES THE ENTIRE WARRANTY LIABILITY OF SELLER. To obtain warranty service, contact AXENTs service team through your dealer or plumbing contractor, or via the points of contact below:
Mailing Address: Attn. Customer Service Department 3 Musick, Irvine, CA 92618 E-mail: Support@axentproducts.com Phone: 1-800-769-4857 33 OPERATION WITH REMOTE CONTROL Place serial number sticker here for reference:
AXENT Corporation Ltd. www.axentbath.us support@axentproducts.com 1-800-769-4857
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frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2019-08-19 | 2402 ~ 2480 | DTS - Digital Transmission System | Original Equipment |
2 | JAB - Part 15 Class B Digital Device |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 | Effective |
2019-08-19
|
||||
1 2 | Applicant's complete, legal business name |
AXENT Corporation Ltd.
|
||||
1 2 | FCC Registration Number (FRN) |
0026517722
|
||||
1 2 | Physical Address |
3 Musick Irvine, CA 92618
|
||||
1 2 |
Irvine, CA
|
|||||
1 2 |
United States
|
|||||
app s | TCB Information | |||||
1 2 | TCB Application Email Address |
f******@us.tuv.com
|
||||
1 2 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
1 2 |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
|||||
app s | FCC ID | |||||
1 2 | Grantee Code |
2AL4G
|
||||
1 2 | Equipment Product Code |
AXENT-ONE
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 | Name |
R**** H****
|
||||
1 2 | Telephone Number |
949-9********
|
||||
1 2 | Fax Number |
949-4********
|
||||
1 2 |
r******@axentproducts.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 | Equipment Class | DTS - Digital Transmission System | ||||
1 2 | JAB - Part 15 Class B Digital Device | |||||
1 2 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | AXENT.ONE PLUS Intelligent Toilet | ||||
1 2 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 | Modular Equipment Type | Does not apply | ||||
1 2 | Purpose / Application is for | Original Equipment | ||||
1 2 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 | Grant Comments | Power output listed is conducted. | ||||
1 2 | This device contains a BLE transmitter. | |||||
1 2 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 | Firm Name |
MRT Technology (Suzhou) Co., Ltd.
|
||||
1 2 | Name |
M**** C********
|
||||
1 2 | Telephone Number |
+86-5******** Extension:
|
||||
1 2 |
m******@mrt-cert.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | CC | 2402.00000000 | 2480.00000000 | 0.0009000 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15B | CC |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC