REV. DESIGN DATE CONTENTS MARK QTY. 20251021 01 02 m m 0 1 2 Massage NOVIA E600 E601 USER MANUAL 142.5 mm TYPE E600 E601 1. 2. 142.5210mm 1mm 3. 4. 5. RoHS DESIGN CHECK PROCESS STANDARDIZE APPROVE 20251021 MATERIAL SIZE 120g A4 SCALE UNIT 12 mm TITLE PART NO. 224000215700 SHEET 1 OF 1 XIAMEN AXENT CORPORATION LIMITED Massage NOVIA E600 E601 USER MANUAL THANK YOU Thank you for selecting an AXENT Switzerland product. To ensure proper installation, please review these instructions carefully before use. Carefully unpack and examine the intelligent toilet before installa-
tion. For any questions, contact us at 1-949-250-4576. Thank you again for choosing AXENT. BEFORE YOU BEGIN CAUTION!
Risk of personal injury or product damage Handle with care. Vitreous china can break or chip if handled carelessly. All installation procedures should comply with applicable local plumbing and building codes. I N STA L L AT I O N B Y A P R O F E S S I O N A L , LICENSED PLUMBER OR CONTRACTOR IS HIGHLY RECOMMENDED. USER MANUAL NOVIA Smartphone App 2 Safety 3 Introduction 8 Main 9 Remote Control 10 Maintenance 15 Troubleshooting 18 Replacement Parts 22 Replacement Parts 23 Technical data 24 Guarantee 25 CONTENT SMARTPHONE APP CONNECT YOUR AXENT INTELLIGENT TOILET WITH OUR APP The AXENT Remote App can be used as an individualized remote control with the NOVIA. 9:41 Lid Seat Close Rear wash Front wash Drying Stop Flush Eco flush www.axentbath.us Downloads 2 SAFETY SAFETY SYMBOLS The following symbols in the manual will highlight hazardous situations and their severities. DANGER!
High Risk, Lethal Hazards, Severe Injuries WARNING!
Medium Risk, Severe Injuries CAUTION!
Low Risk, Minor Injuries NOTE!
Damage to Property NORMAL USAGE The intelligent toilets spray arm attachment should only be used for the rear wash and front wash clean-
ing functions. The product may also be used as a normal toilet seat. This product is meant for indoors usage only. Any other usage will not be deemed as normal usage. AXENT undertakes no liability for abnormal usage. AXENT is not liable or responsible for damage to other electronics connected to the same power line while the intelligent toilet is in use. IMPORTANT SAFEGUARDS READ ALL INSTRUCTIONS BEFORE USING SAVE THESE INSTRUCTIONS A copy of the instructions can also be downloaded from https://axentbath.us. When using electrical products, especially when children are present, basic safety precautions should always be taken, including the following:
DANGER!
To reduce the risk of electrocution Do not reach for any electrical components of the intelligent seat that have fallen into water. Unplug toilet immediately. Unplug product if not in use for extended periods of time. Do not use while wet after bathing. Do not place or store product where it can fall or be pulled into a tub or sink. Do not place or submerge the intelligent toilet or its components into water or other liquids. 3 SAFETY WARNING!
To reduce the risk of burns, electrocution, fire, or injury to persons. Children or disabled persons may require supervision during use. Use this product only for its intended use as described in this manual. Do not use attachments not authorized by the manufacturer. Never operate this product if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Return the product to a service center for examination and repair. Keep the cord away from heated surfaces. Do not block the air vents on this product. Do not place the toilet on or by objects such as long window curtains that could potentially obstruct the air vents during normal usage. Keep air vents free of lint, hair, and other debris. Never use while sleepy or drowsy. Never drop or insert any object into any openings or hoses. Do not use outdoors or operate where aerosol (spray) products are being used or where oxygen is being administered. Connect this product to a properly grounded outlet only. See Section Grounding instructions on next page. Unplug this product before filling water. Fill (reservoir) with water only unless otherwise specified by manufacturer. Do not overfill. SAFETY INSTRUCTIONS Carefully read and observe the following safety instructions!
Information for the user Children or persons with limited physical/mental capabilities may require supervision or proper in-
structions/guidance prior to or during use. Ensure that children cannot play with intelligent toilet. Avoiding malfunctions and damage to the product as a result of improper use If intelligent toilet is moved from a cold location to a warm location, condensation may form. Leave the unit switched off for a few hours. Do not install the intelligent toilet in rooms where the temperature will be less than 4 C ( 39 F ). Do not place open flames, candles, cigarettes, or similar objects on or by the toilet. Do not reuse old hoses or water lines. Please use new water lines when installing. Do not install the intelligent toilet next to items that would potentially expose the toilet to a large amount of water. Do not climb on or stand on the product. Do not place any heavy objects on the lid. Do not open or close the lid or seat with force. Do not deliberately soil, spray or block the spray arm. 4 SAFETY Repairs should only be carried out by a person with the necessary expertise Do not carry out modifications, tamper with, install additional equipment, or attempt to repair the intel-
ligent toilet. Improperly performed repairs can lead to accidents, injuries, or damage to the product. Only use the device when it is fully functional Make sure the power cable is not damaged before use. Do not allow the power cable to be severely pinched, bent, or kinked. Keep the power cable away from hot surfaces and sharp edges. Do not handle the power cord or plug with wet hands. Do not use the product if it is not working properly. In case of malfunction, disconnect the power im-
mediately. Close the water cut-off valve to interrupt the water supply. Contact your installer. Information on the use of batteries Remove and immediately recycle or dispose of used batteries according to local regulations and keep away from children. Do NOT dispose of batteries in household trash or incinerate. Even used batteries may cause severe injury or death. Call a local poison control center for treatment information. Battery nominal voltage:3Vdc. Type:CR2032. Non-rechargeable batteries are not to be recharged. Do not force discharge, recharge, disassemble, heat above (manufacturers specified temperature rating) or incinerate. Doing so may result in injury due to venting, leakage or explosion resulting in chemical burns. Ensure the batteries are installed correctly according to polarity (+ and -). Do not mix old and new batteries, different brands or types of batteries, such as alkaline, carbon-zinc, or rechargeable batteries. Remove and immediately recycle or dispose of batteries from equipment not used for an extended period of time according to local regulations. Always completely secure the battery compartment. If the battery compartment does not close se-
curely, stop using the product, remove the batteries, and keep them away from Children.dren. Keep batteries out of the reach of small children. Batteries can be life-threatening if swallowed. If a battery has been swallowed, seek medical assistance immediately. If battery acid has leaked, avoid contact with skin, eyes and mucous membranes. In case of contact with the acid, flush the affected areas with large amounts of clean water and seek medical assistance immediately. 5 SAFETY GROUNDING INSTRUCTIONS This product must be grounded when plugged in. The power cord on this product has a grounding plug and must be plugged into an outlet with a properly grounded grounding plug. DANGER!
Improper use of grounding plug can result in a risk of electric shock. For safety, the intelligent toilet should be plugged into a standard 3 prong GFCI outlet. Grounded outlet Grounding pin Grounded outlet box Wiring Diagram (NOT FOR INSPECTORS USE) If repair or replacement of the power cord or plug is necessary, do not connect the grounding wire to either flat blade terminal. This product is not to be used with extension cords. This product is factory equipped with a specific electric cord and plug to permit proper connection. No adapters should be used with this product. Do not modify the power cord on the toilet. If the pow-
er cord will not fit the outlet, have the proper outlet installed by a qualified electrician. If the product must be reconnected for use on a different type of electric circuit, the reconnection should be made by qualified service personnel. Please unplug unit immediate and contact for service if cord becomes damaged. Do not use a bidet seat with a damaged cord. NOTE!
Actual installation may differ slightly from the diagram. 6 SAFETY FCC INSTRUCTIONS Please note that changes or modifications not expressly approved by the party responsible for compli-
ance could void the users authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Please contact support team at [email protected] or 949-250-4576. RF exposure statement: This equipment complies with radio frequency exposure limits set forth by the FCC for an uncontrolled environment. This intelligent toilet [E600-E2/E601-01] should be installed and operated with a minimum distance of 0.02 m between the device and the user or bystanders. This de-
vice must not be co-located or operating in conjunction with any other antenna or transmitter. 7 INTRODUCTION OVERVIEW
[E600-E2]
Massage Massage Lid Rear decorative cover Rear cover Lid Rear decorative cover Rear cover Manual Flush Button
(Under the decorative cover)
[E601-01]
8 Nozzle Seat Nozzle Seat MAIN REMOTE CONTROL When receiving remote control command, the main unit makes the following sound:
One short beep effective command Two short beep ineffective command One long beep exceed the range of remote control Low battery will effect the use of remote control, please replace batteries in time. Function Button Operation Notes REMOTE CONTROL Turn On Install batteries to turn on remote control.
Turn Off Remove batteries to turn off remote control. Pair Stop Remove all batteries of remote control, and cut off the power of the intelligent toilet, wait for 30 seconds, and then reapply power. After three times short beep and the night light flashes, you are now in Pairing mode. Install batteries immediately. After Level Indicator lights out, start pairing by pressing Stop repeatedly until hearing feedback from the intelligent toilet, which means pair-
ing succeeded. When night light stops flash-
ing, the system exit Pairing mode.
- If remote control works but does not con-
trol toilet, which means pairing is unsuc-
cessful, please perform the Pairing again. Please be sure to use Lithium Cell CR2450 3V. Please do not insert new and old batteries together. Pairing has originally been done in the facto-
ry. It is only necessary after the remote control has been replaced. P l e a s e m a k e s u r e there is sufficient power supply for the remote control before pairing. 9 REMOTE CONTROL Function Button Operation Notes REMOTE CONTROL Flush Flush Auto Flush Flush with-
out elec-
tricity (Only for E601-01) Press Flush to start.
After being seated for more than 5 seconds, the function will be started after a period of time defined by the Auto flush setting which defaults to 15 seconds. Please find more infor-
mation about Auto Flush setting on page 14. Open the Rear decorative cover, Press the Flush Button to start flushing. The function can be used during a power outage. Auto Open When someone approaches, The lid and seat will automatically open ac-
cording to Auto Open Setting.
- Auto Open only works when the lid is closed.
- The seat will only open automatically after being closed for more than 10 seconds. Please find more in-
formation about Auto Open Setting on page 13. Open and Close Seat and Lid Auto Close Seat and lid will be closed automatically after leaving the sensing area of the intelligent for some time. Open/Close When someone approaches, Press Open/Close to switch between :
- Open lid
- Open seat
- Close seat and lid
Rear Wash Rear Wash After you are seated, Press Rear Wash to start.
- If not stopped manually, the function will stop automatically after 3 minutes. Front Wash Front Wash After you are seated, Press Front Wash to start.
- If not stopped manually, the function will stop automatically after 3 minutes. Level Indicator indi-
cates the selected level. If not stopped manually the Wash will stop auto-
matically after 3 minutes. 10 REMOTE CONTROL Function Button Operation Notes REMOTE CONTROL Dry Dry After you are seated, Press Dry to to start.
- If not stopped manually, the function will stop automatically after 3 minutes. Level Indicator indi-
cates the selected level. If not stopped manu-
ally the Dryer will stop automatically after 3 minutes. Oscillate and Pulsate Shower Massage During Rear or Front wash, Press Massage to switch between:
- Oscillating
- Pulsating
- Oscillating and Pulsating
- OFF
Nozzle UVGI
(Only for E601-01) Water UVGI*
Nozzle UVGI will be activated automatically after leaving for about 10 seconds.
- The sterilization function will stop auto-
matically after running for about 2 minutes. If someone is seated d u r i n g t h e f u n c t i o n operation, the uv sterili-
zation function will stop running immediately. All water in the system UVGI will be activated automatically when the washing function is activated.
- The sterilization will stop automatically after the completion of washing. Stop Stop Press Stop to stop the function in pro-
gress. Press Foam shield to activate the foam anti-splash function. Foam shield Foam shield
After you are seated, The foam anti-splash function will be activat-
ed automatically. Please find more infor-
mation about Foam shield Setting on page 12. Water Flow Water Flow During Rear or Front wash, Press Water Flow to adjust the Water Flow.
- Press Increase to increase the Water Flow. Level Indicator indi-
cates the selected level. Increase Reduce
- Press Reduce to reduce the Water Flow. 11
REMOTE CONTROL Function Button Operation Notes REMOTE CONTROL Position Spray Arm Position During Rear or Front wash, Press Position to adjust the position of the spray arm.
- Press Increase to move the Spray Arm forward. Level Indicator indi-
cates the selected level. Increase Reduce
- Press Reduce to move the Spray Arm backward. Seat Temp Seat Temp Increase Reduce Press Seat Temp to activate temperature adjustment.
- Press Increase to increase the temper-
ature.
- Press Reduce to reduce the tempera-
ture. Temp Water Temp Increase Reduce Temp Air Temp During Rear or Front wash, Press Temp to activate temperature ad-
justment.
- Press Increase to increase the temper-
ature.
- Press Reduce to reduce the tempera-
ture. During Dry, Press Temp to activate temperature ad-
justment.
- Press Increase to increase the temper-
ature. Increase Reduce
- Press Reduce to reduce the temper-
ature. Level Indicator indi-
cates the selected level. All indicators go off means the heating function is turned off. Stop Water Flow Stand-by Mode Press Stop at the same time Water Flow for about 3 seconds until the Level Indicators flash to enter into the Stand-by Mode.
- Sit on or touch the sensing area of seat to Level Indicator deactivate Stand-by mode. In Stand-by mode, all functions of the toilet will be deactivated until Stand-by mode is de-
activated. Foam shield Setting Foam shield Press Foam shield for about 3 seconds to enter into the Setting. Repeat the operation to switch between:
- OFF One indicator remains on;
Five indicators remain on.
- ON Factory setting:OFF Level Indicator indi-
cates the selected level. 12 REMOTE CONTROL Function Button Operation Notes REMOTE CONTROL Press and hold Stop and press Position until all Level Indicators and the AXENT logo flash one time and then light out. You are now in Settings mode. Stop Position Indicator Level Indicator Settings Mode Press Stop to exit the current Setting mode. Now you can set up other functions. Stop Press Stop and hold for more than 3 sec-
onds to exit the whole Settings mode. Now you can use the device as you want. The Settings mode is terminated automatical-
ly after 20 seconds of inactivity. Open/Close Auto Open Setting Increase Reduce Settings mode is active. Press Open/Close to enter into the Setting. Press Increase or Reduce to switch between:
- OFF One indicator remains on;
- Lid
- Seat Three indicators remain on;
Five indicators remain on. Factory setting: Lid Level Indicator indi-
cates the selected level. Lid: Only lid is opened. Seat: Lid and Seat are opened. Front Wash Night Light Setting Increase Reduce Settings mode is active. Press Front Wash to enter into the Setting, Press Increase or Reduce to switch between:
- OFF One indicator remains on;
- AUTO Three indicators remain on;
- ON Five indicators remain on. Factory setting: AUTO Level Indicator indi-
cates the selected level. AUTO mode: The night light turns ON or OFF automatically according to ambient light levels. 13 REMOTE CONTROL Function Button Operation Notes REMOTE CONTROL Seat Temp Signal Tone Setting Increase Reduce Settings mode is active. Press Seat Temp to enter into the Setting, Press Increase or Reduce to switch between:
- OFF One indicator remains on;
Five indicators remain on.
- ON Factory setting: ON Level Indicator indi-
cates the selected level. When the signal Tone s e t t i n g i s O F F, t h e system shut down all prompt sounds. Settings mode is active. Press Flush to enter into the Setting, Flush Auto Flush Setting Increase Reduce All indicators off;
Press Increase or Reduce to switch between:
- OFF
- 5 seconds One indicator remains on;
- 10 seconds mains on;
- 15 seconds five indicators remains Three indicators re-
on. Auto temp AXENT Remote app You can enable or disable this function through the AXENT Remote app. In this mode, the system will learn by itself, so that the seat temperature, air temperature and water temperature can be adjusted intelligently according to the change of envi-
ronmental temperature. Factory setting: 15 sec-
onds Level Indicator indi-
cates the selected level. Factory setting: Disable In order to ensure the use effect, please turn off the Eco function when turning on this function. When the temperature setting is off, the system automatically disables the Auto temp. System Reset Stop Temp Level Indicator Settings mode is active. Press and hold Temp and press Stop until all Level Indicators flash three times and then light out, which means the system reset succeeded. All Values of both device and remote control are reset to factory Settings. 14 MAINTENANCE FOAM SHIELD FILLING DIAGRAM Stop at the same time Press Water Flow for about 3 seconds until the Level Indica-
tors flash to enter into the Stand-by Mode , prior to adding liquid detergent in order to avoid any interference caused by the cover during the replacement process. Grab both sides of the rear decorative cover and pull up. Grip both sides of the rear decorative cover and lift upward with moderate force. Add liquid laundry detergent until the reservoir is nearly full but not overflowing. Spills require immediate wiping (use soft damp cloth). 1. Please choose a hand-washable, rich-foaming liquid laundry detergent or dishwashing liquid as the foaming solution. The foaming performance and effectiveness of the Foam Shield may vary depending on the brand of detergent used. Use only one brand of detergent, as mixing different brands may lead to clogging and reduced foam quality. 2. If the ambient temperature is below 6C (43F), use a 5:1 liquid-to-water ratio mixture to prevent liquid solidification and ensure operational performance. The rear decorative cover should be aligned with the card slot and placed down. Once the magnet is attached, the foam protector can be used. 15 MAINTENANCE SPRAY ARM CLEANING When the unit is not in use, Run APP AXENT Remote (see page 1 for operation), click in turn to extend the spray arm for cleaning:
[ Setting ] [ Maintenance ] [ Manual clean flush nozzle ]. Clean the spray arm with a fabric or a soft bristle brush. Press Finish to retract the spray arm. If no other functions are used, the spray arm will automatically retract after 3 minutes. SYSTEM PURGE Settings mode is active (see page 9 for operation). Rear Wash Increase Reduce Press Rear Wash to enter into System Purge. Press Increase to start the System Purge. Press Reduce to stop the System Purge. After being unused for a long time, the water inside of the unit can be purged and replaced with fresh water. It is normal that water run out from inside Baffle when system purge running. FILTER CLEANING Coin or Similar 2 Only forE601-01 The filter screen will need to be cleaned frequently. If the unit does not fill up properly, starts to lose pressure, or has no function normally, please clean the filter first. DO NOT use the product without the filter. Otherwise the product may not be warranty. The water inlet valve must be shut off during the entire filter cleaning process. The filter may be reinserted in reverse after cleaning. Inlet Valve Filter 16 MAINTENANCE SUITABLE CLEANING DETERGENTS
- Mild bathroom or all-purpose cleaner
- Mild detergents
- Normal toilet brushes
- Soft sponges
- Microfiber cloth CLEANING INSTRUCTIONS SEAT, LID AND BACK COVER Use a mild soap solution to clean the seat. Please take care that the seat and hinges are not left damp. Dry off any residual water or cleaning agent with a soft cloth. Ensure that the seat and seat hinges do not come in contact with abrasive, corrosive, or chlorine-based cleaners, as these may cause damage or lead to flash rust. When cleaning the bowl, make sure that the seat and cover are kept in an upright position until all cleaning agent has been flushed away. DISCONNECT THE MAIN PLUG BEFORE YOU START WITH CLEANING THE PRODUCT. Do NOT use any scouring equipment or tools (ex: scouring pad) or any aggressive cleaning agents for cleaning. CLEANING CERAMIC APPLIANCES Do not use harsh or abrasive cleaning substances such as abrasive cleansers, scouring powder or drain cleaner on your ceramic surfaces. Also avoid using steam cleaners and hard, abrasive sponges. Please do not pour or dispose of hair coloring products into the toilet as this can reduce the effectiveness of the AXENT Easy Clean coating. By following these maintenance guidelines, AXENT Easy Clean should remain effective for many years. AXENT highly recommends the use of acidic cleaners with a pH value between 1 and 4. Cleaners with a pH value in the neutral range (5 to 8) are not always suitable. We strongly advise against using either weak or strong alkaline cleaners, i.e. substances with pH values from 9 to 12. WINTERIZATION Please ensure water temperatures will not drop below 4 C (39 F). Frost or frozen water will damage the system and may lead to leakage. If the water or ambient temperature drops below 4 C (39 F), please discontinue use of product.
- Disconnect the electrical power.
- Shut off the water inlet valve.
- Disconnect the water inlet hose from the filter to drain out the water inside of the line.
- Press the Manual Flush Button. FAILURE TO DRAIN SYSTEM MAY RESULT IN DAMAGE TO SYSTEM AND LEAKAGE OR FLOODING. If the intelligent toilet is moved from a cold location to a warm location, condensation may form. Leave the unit switched off for a few hours before use. 17 TROUBLESHOOTING ELECTRICAL SHOCK! FATAL DANGER!
Never open the unit to perform repairs on your own. Never modify the device or add an any additional modules. The AXENT intelligent toilet carries live power when plugged in and opening it exposes those present to fatal danger!
Warranty and liability claims as a result of wrong handling are specifically excluded. RESTART Perform a reset, if needed. Unplug the AXENT intelligent toilet, wait for 30 seconds, then reconnect to power. FREQUENTLY ASKED QUESTIONS IN CASE OF MINOR MALFUNCTIONS, PLEASE REFER TO THE FOLLOWING TABLE. IF THE BE-
LOW SOLUTIONS DO NOT RESOLVE THE ISSUE, PLEASE CONTACT CUSTOMER SUPPORT FOR FURTHER EXAMINATION AND REPAIR. MALFUNCTION CAUSE SOLUTION MAIN No function Product in Stand-by mode Sit on or touch the sensing area of seat to deactivate Stand-by mode. REMOTE CONTROL Does not work Battery is low Replace batteries. Wrong oriented Reinstall batteries with correct oriented. Existing distractions Remove distractions. R e m o t e c o n t r o l works but does not control toilet The remote is discon-
nected from the toilet Please perform the Pairing (see page 6 for oper-
ation). Out of range Please use the remote control within the inductive distance. DRY Dryer does not work Seat does not sense person Reconfirm position on seat. Low air temperature Air temperature set too low Increase air temperature. No air temperature Air temperature set off Increase air temperature. 18 TROUBLESHOOTING MALFUNCTION CAUSE MALFUNCTION CAUSE SOLUTION SOLUTION SEAT HEATER Low seat tempera-
ture Seat temperature set too low Increase seat temperature. Low seat temper-
ature when initially seated Eco mode is on Please run APP AXENT Remote (see page 1 for operation), then click in turn : [ Eco ] [ Off ] to exit Eco mode. Seat temperature reduce automati-
cally Seat Low TEMP Protec-
tion will be activated au-
tomatically after Seated for a while It is normal. Please adjust Seat temperature or re-
seated to disable Seat Low TEMP Protection. And Seat Low TEMP Protection will be activated again after 5 minutes. High seat temper-
ature Seat temperature set too high Reduce seat temperature. Seat heater does not work Seat temperature set too low Increase seat temperature. Heating error Disconnect the main plug and contact customer service. REAR WASH AND FRONT WASH Spray arm extend too slowly Self-cleaning before used Please be patient. Filter is blocked Clean filter. Low water pressure Connection loose Check connection between hose and main, and tighten it. High water pressure The water supply pres-
sure is too high Please adjust the water inlet switch to reduce the water supply pressure. Low/ H i g h wate r temperature Water temperature set too low/high Increase/Reduce water temperature. Water stop suddenly Leaving the seat During Rear or Front wash Seated and restart the washing. Spray arm extend w i t h o u t w a t e r spraying out Seat does not sense person Reconfirm position on seat. U n s t a b l e w a t e r temperature Water pressure is unsta-
ble Please turn off other water supplies, and wait for the water stable. MASSAGE Does not work Can only be activated during the wash cycle Restart massage during Front or Rear wash. 19 TROUBLESHOOTING MALFUNCTION CAUSE SOLUTION OPENING AND CLOSING THE SEAT AND LID Auto Open does not work Auto open off Lid not closed Set Auto open as Lid or Seat. Close lid. Less than 10 seconds after last Auto Close Wait for 10 seconds after last Auto Close. Auto Close does not work The user still moving with-
in the inductive distance Leave the inductive distance for about 2 minutes.. Seat does not open automatically FOAM SHIELD Foam shield is acti-
vated, but no foam is coming out from the base nozzle. Auto open set as Lid Set Auto Open as Seat. Less than 10 seconds after last Auto Close Wait for 10 seconds after last Auto Close. Filter is blocked Clean filter. Waterway of foam shield is blocked Disconnect the main plug and contact customer ser-
vice. Other components mal-
function Disconnect the main plug and contact customer ser-
vice. Liquid detergent has runs out Please refer to the instructions on page 15 for guidance on adding liquid detergent. Liquid outlet of detergent box is blocked Disconnect the main plug and contact customer ser-
vice. F o a m s h i e l d i s activated and only releases water or a small amount of foam. The production of foam may signific antly de-
crease when the room t e m p e r a t u r e d r o p s below 6C (43F) due to the potential freezing of some liquid detergent Please add an appropriate amount of warm water around 50C (122F) to the detergent box (filling it up to about 90% capacity). Stir well and reactivate the Foam Shield several times to eliminate the freezing phenomenon. Other components mal-
function Disconnect the main plug and contact customer ser-
vice. Air is released when the foam shield is activated for the first time If the foam shield is not activated for an extended period of time, the deter-
gent may dry out, result-
ing in intermittent foaming when it is activated again The flushing has been completed, and the prod-
uct is still being refilled F o a m s h i e l d i s activated, the foam column becomes intermittently dis-
continuous 20 This is a normal phenomenon, and it will disappear after several startup attempts. It is a normal phenomenon. After adding liquid detergent again and letting it sit for a while, simply activate the foam shield several times to eliminate the issue. Please reactivate the Foam Shield after refilling. TROUBLESHOOTING MALFUNCTION CAUSE SOLUTION SELF-CLEANING Spray arm retracts automatically during Descale process Wand will automatically retract after 3 minutes of inactivity Restart Self-cleaning again. NIGHT LIGHT Does not work Night light in OFF mode Switch night light setting to ON or AUTO mode. Night light in ON mode Switch night light setting to AUTO or OFF mode. Night light always on Light sensor blocked by object Remove distractions. WARNING Continuous beep Water temperature ex-
ceeds normal range Disconnect the main plug and contact customer service. 21 REPLACEMENT PARTS REPLACEMENT PARTS LIST(E600-E2) Individual instructions will be included with applicable replacement parts. X10000003441(White) X10000003442(Black) X10000003269(Silver) X10000003438(White) X10000003439(Silver) X10000003440(Black) X10000003435 Cover Cover, Lid and Seat Base X10000003363 Remote Control X10000001294 X10000003437 Inlet Hose Rubber Cap Accessory X10000003436 Toilet Bowl 22 REPLACEMENT PARTS REPLACEMENT PARTS LIST(E601-01) Individual instructions will be included with applicable replacement parts. X10000003080 X10000003356(White) X10000003357(Black) X10000003364(Silver) X10000003353 Cover Cover, Lid and Seat Base X10000003363 Remote Control X10000001713 Debris Filter X10000003354 Power Flush X10000003355 X10000003358 X10000003359 Toilet Bowl Bowl Mounting Hardware / Plug Inlet Hose X10000003362 X10000003361 Bowl Mounting support Base Mounting Hardware / Plug 23 TECHNICAL DATA Model Nominal voltage Power consumption Protection degree Flush Volume Cable length E600-E2 120 V~, 60 Hz 750 W IPX4 E601-01 120 V~, 60 Hz 750 W IPX4 1.27/0.92 GPF (4.8/3.5 LPF) 1.0 GPF / 3.8 LPF 1.1 m ( 431/3 inches ) 1.2 m ( 471/3 inches ) Recommended pressure range 10.1 - 108 psi 14.5 - 108 psi Ambient temperature range 4 - 40 C ( +39 to +104 F ) 4 - 40 C ( +39 to +104 F ) Water temperature range 4 - 35 C ( +39 to +95 F ) 4 - 35 C ( +39 to +95 F ) Product weight 31 kg ( 68.3 lbs ) 42 kg ( 92.6 lbs ) Product dimension ( L B H ) 599 x 376 x 411 mm
( 231/2 144/5 161/10 in) 687 x 387 x 489 mm
( 27 151/5 191/5 in) Maximum load (Seat and lid) 150kg ( 330lbs ) 150kg ( 330lbs ) Max. flow rate rear wash 470 mL/min ( 3/25 gal/min ) 450 mL/min ( 1/10 gal/min ) 5 levels Max. flow rate front wash 470 mL/min ( 3/25 gal/min ) 450 mL/min ( 1/10 gal/min ) 5 levels Spray arm position Water temperature 31 - 39 C ( +88 to +102 F ) 31 - 39 C ( +88 to +102 F ) 5 levels 5 levels Air dryer temperature 30 - 50 C ( +86 to +122 F ) 30 - 50 C ( +86 to +122 F ) 5 levels Seat temperature 29 - 37 C ( +84 to +98 F ) 29 - 37 C ( +84 to +98 F ) 5 levels TECHNICAL SUPPORT For any questions or any assistance with this product, please contact your dealer or call us at 1-949-250-4576 [email protected] www.axentbath.us LEGAL DIRECTIONS This manual contains important information on the intended use, correct operation and proper maintenance of the equipment. Knowledge of and compliance with the instructions of this manual are provided for both the safe use of the equipment and for the safety of its operation and maintenance. In this manual, not all kinds of applications and improper manipulations are considered. In addition, attention is drawn to the following: The content of these instructions is neither part of any previous or existing agreement, commitment or legal relationship, nor does it change from an existing agreement, commitment or legal relationship. Any commit-
ment by AXENT results from the respective warranty. These include the complete and authoritative warranty obligation AXENT. The statements in this manual do not constitute an extension or a restriction of the claims under the warranty provisions. This manual is protected by copyright. Copies and / or translations into other languages may be made only with prior written approval of AXENT. 24 GUARANTEE AXENT LIMITED WARRANTY A three-year limited warranty applies to all AXENT products purchased on or after May 1, 2019. All prod-
ucts purchased on or before April 30, 2019 OR purchased for use in a commercial or hospitality setting on any date are backed by AXENTs one-year limited warranty. All spare parts purchased for use with Axent products are covered by a six (6) month limited warranty unless otherwise stated on the product. 1. AXENT warrants that its products are free from defects caused by defective material and faulty workmanship for a period of three-year from the date of purchase by the original purchaser. The limited warranty is to the original purchaser only. The limited warranty is not transferable to any third party. Proof of purchase showing both original ownership and purchase date is required for any warranty claim. The limited warranty applies to all products sold by authorized dealers in the United States and Canada and used within the United States and Canada. This warranty is limited to parts only and AXENT is not responsible for any installation labor charges, removal charges, installation, or other incidental or consequential cost. 2. AXENTs sole and maximum liability for breach of its warranties herein is limited to the obligation, at AXENTs sole discretion to repair, replace, or make appropriate adjustments to bring the product back to normal operating function. AXENT reserves the right to inspection of the product and verification of normal residential usage con-
ditions during the warranty period before warranty claims are handled. In no event shall AXENT or Seller be liable to Buyer for consequential, incidental, economic, or special damages stemming from any breach of express or implied warranty. 3. Purchaser shall comply with the following procedures in connection with the warranty claim:
- AXENT is notified in writing by Purchaser within thirty (30) days after discovery of defects;
- Purchaser obtains a Return Authorization from AXENT prior to returning any defective product to AXENT;
- The defective products are returned to AXENT, all shipping charges prepaid by Purchaser(provided however, that if upon examination by AXENT, it determines that the products are entitled to warranty, then AXENT shall be responsible for shipping charge to and from AXENT s facility).
- The defective products are received by AXENT for adjustment no later than fifteen (15) days following the last day of the war-
ranty period; and
- AXENTs examination of such goods shall disclose that such defects or failures have not been caused by misuse, abuse, neglect, improper installation or application, repair, alteration, damage by rain, fire or casualty or by accident or negligence in use, storage, transportation or handling. 4. This warranty does not apply to the following items:
- Damage or loss sustained in a fire, earthquake, storm or any natural disaster etc.
- Damage or loss resulting from any unreasonable use, misuse, abuse, negligence or improper care, improper cleaning or main-
taining of the product.
- Damage or loss as a resulting from the use of in-tank toilet cleaners.
- Damage or loss resulting from any sediments or foreign matter contained in the water system.
- Damage or loss from improper installation, harsh environment, improper removal and water pressure in excess of 80PSI.
- Damage or loss resulting from electrical surges, lightning strikes or other acts which are not considered normal or the fault of AXENT.
- Damage or loss resulting from normal wear and tear, such as gloss reduction or dulling, scratching or fading over time due to normal use, cleaning practices, water or atmospheric conditions including but not limited to: bleach, alkali, acid cleaners, dry powdered cleaners or any other abrasive cleaning agents or abrasive cleaning tools or aids.
- The use of any product in a manner outside of the product instructions / owners manuals.
- AXENT shall not be liable for any failure caused by chloramines in the public treated waters or cleaners containing chlorine
(calcium hypochlorite). Please note that use of high concentrate chlorine or chlorine related products can damage fittings. This damage can cause leakage resulting in property damage. 5. AXENTS OBLIGATION TO HONOR THESE WARRANTIES IS CONTINGENT UPON AXENTS RECEIPT OF PAYMENT IN FULL FOR THE GOODS ENTITLED TO THIS WARRANTY. AXENT DISCLAIMS ALL OTHER WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SELLER HAS NOT AUTHORIZED ANYONE TO MAKE ANY REPRESENTATION OR WARRANTY OTHER THAN AS PROVIDED ABOVE. THE FOREGOING STATES THE ENTIRE WARRANTY LIABILITY OF SELLER. To obtain warranty service, contact AXENTs service team through your dealer or plumbing contractor, or via the points of contact below:
Mailing Address: Attn. Customer Service Department 3 Musick, Irvine, CA 92618 E-mail: [email protected] Phone: 1-949-250-4576 Place serial number sticker here for reference:
AXENT Intelligence Inc. www.axentbath.us [email protected] 1-949-250-4576
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