FCC ID: 2AN2O-TSW01 Robotic Vacuum Cleaner

 

石头科技产品包装图纸

北京石头世纪科技股份有限公司

材质：105g 哑粉，骑钉

成品尺寸：182*130mm

页数：44P

参考色：PANTONE Cool Gray 11 C

PANTONE 185 C

尺寸偏差：±0.5mm

印刷偏位：±1mm

图纸

提供

单位

材

质

工

艺

要

求

备

注

项目名称

Tanos_S 说明书（FCC）

料号

4.03.0264

版本号

V1.0

设计时间

2020.09.17

设计师

许戈

设计师

比例

1:1

单位

mm

Roborock S7 Robot Vacuum Cleaner

User Manual

130mm

Read this user manual carefully before using this product and store it properly

for future reference.

182mm

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Roborock S7 Robot Vacuum Cleaner

User Manual

Read this user manual carefully before using this product and store it properly

for future reference.

Safety Information

IMPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic precautions should always be followed, including the following: READ ALL IN-

STRUCTIONS BEFORE USING (THIS APPLIANCE), Failure to follow the warnings and instructions may result in electric shock,

fire and/or serious injury.

WARNING

To reduce the risk of fire, electric shock, or injury:

• Do not use outdoors or on wet surfaces.

• Do not allow to be used as a toy. Close attention is necessary when used by or near children, pets or plants.

• Please clean up pet waste manually before automatic cleaning.

• Use only as described in this manual. Use only manufacturer’s recommended attachments.

• Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left out-

doors, or dropped into water, return it to a service center.

• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners.

• Do not run appliance over cord. Keep cord away from heated surfaces.

• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

• Do not handle charger, including charger plug, and charger terminals with wet hands.

• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that

may reduce air flow.

• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.

• Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.

• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

• Do not use without dust bag.

• Prevent unintentional starting. Ensure the switch is in the off-position before connecting to battery pack, picking up or car-

rying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on

invites accidents.

5

Safety Information

• For use only with roborock CDZ11RR or CDZ12RR charger. Recharge only with the charger specified by the manufacturer.

A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.

• Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury

and fire.

• Turn off the appliance before making any adjustments, changing accessories, or storing appliance. Such preventive safety

measures reduce the risk of starting the appliance accidentally.

• When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other

small metal objects, that can make a connection from one terminal to another. Shorting the battery terminals together

may cause burns or a fire.

• Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with

water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.

• Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpre-

dictable behavior resulting in fire, explosion or risk of injury.

• Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 130°C

may cause explosion.

• Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range spec-

ified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery

and increase the risk of fire.

• Have servicing performed by a qualified repair person using only identical replacement parts.This will ensure that the safe-

ty of the product is maintained.

• Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and

care. Place the cords from other appliances out of the area to be cleaned.

• Do not operate the vacuum in a room where an infant or child is sleeping.

• Do not operate the vacuum in an area where there are lit candles or fragile objects on the floor to be cleaned.

• Do not operate the vacuum in a room that has lit candles on furniture that the vacuum may accidentally hit or bump into.

• Do not allow children to sit on the vacuum.

• Do not use the vacuum cleaner on a wet surface.

6

Safety Information

• Risk Of Injury. Brush May Start Unexpectedly.Disconnect the main Brush Before Cleaning or Servicing.

• Do not use the product when the temperature is higher than 40℃ or lower than 4℃, or there is any liquid or sticky sub-

stance on the floor.

SAVE THESE INSTRUCTIONS

Household use only.

IMPORTANTES MESURES DE S CURIT

L’utilisation d’un appareil électrique demande certaines précautions:

LIRE TOUTES LES INSTRUCTIONS AVANT DE FAIRE FONCTIONNER (CETAPPAREIL), Le non-respect des mises en garde et des

instructions peut causer des chocs électriques, des incendies et/ou des blessures graves.

AVERTISSEMENT

• Pour réduire les risques d’incendie, de choc électrique ou de blessure:

• Ne pas exposer à la pluie, Ranger à l’intérieur.

• Ne pas permettre aux enfants de jouer avec l’appareil. Une attention particulière est nécessaire lorsque l’appareil est uti-

lize par des enfants ou à proximité de ces derniers.

• N’utiliser que conformément à cette notice avec les accessories recommandés par le fabricant.

• Ne pas utiliser si le cordon ou la fiche est endommagé. Retourner l’appareil à un atelier de reparation s’il ne fonctionne

pas bien, s’il est tombé ou s’il a été endommagé, oublié à l’extérieur ou immergé.

• Ne pas tirer soulever ni trainer l’appareil par le cordon. Ne pas utiliser le cordon comme une poignée, le coincer dans

l’embrasure d’une porte ou l’appuyer contre des arêtes vives ou des coins. Ne pas faire rouler l’appareil sur le cordon.

• Garder le cordonà l’écart des surfaces chaudes. Ne pas débrancher en tyrant sur le cordon. Tirer plutt la fiche.Ne pas ma-

nipuler le chargeur, y compris la prise du chargeur, et les bornes du chargeur avec les mains mouillées.

7

Safety Information

• N’insérer aucun objet dans les ouvertures. Ne pas utiliser l’appareil lorsqu’une ouverture est bloquée. S’assurer que de la

poussière, de la peluche, des cheveux ou d’autres matières ne réduisent pas le debit d’air. Maintenir les cheveux, les vête-

ments amples, les doigts et toutes les parties du corps à l’écart des ouvertures et des pieces mobiles.

• User de prudence lors du nettoyage des escaliers.

• Ne pas aspirer des liquids inflammables ou combustibles, comme de l’essence, et ne pas faire fonctionner dans des en-

droits où peuvent se trouver de tells liquides.

• Ne pas aspirer de matières en combustion ou qui dégagent de la fumée, comme des cigarettes, des allumettesou des

cendres chaudes.

• Ne pas utiliser l’appareil si le sac à poussière ou le filter n’est pas en place.

• Emêcher une mise en marche accidentelle. S’assurer que l’interrupteur est à la position arrêt avant de raccorder la bat-

terie, de lever ou de déplacer l’appareil. Transporter l’appareil en gardant un doigt sur l’interrupteur, ou mettre sous

tension un appareil dont l’interrupteur est à la position marche peut causer un accident.

• Pour emploi seulement avec roborock CDZ11RR or CDZ12RR chargeur.Recharger uniquement avec le chargeur prescrit

par le fabricant. Un chargeur convenant à un type de batterie peut présenter un risque d’incendie lorsqu’il est utilisé avec

une autre batterie.

• Retirer la batterie de l’appareil avant d’effectuer des réglages, changer les accessoires ou ranger l’appareil. Ces mesures

de sécurité ont pour but d’éviter une mise en marche accidentelle de l’appareil.

• Utiliser uniquement les batteries recommandées pour l’appareil. L’utilisation d’autres types de batteries peut présenter un

risque de blessure ou d’incendie.

• Lorsque l’appareil n’est pas utilisé, tenir la batterie loin d’objets métalliques comme des trombones, des pièces de mon-

naie, des clés, des clous, des vis ou autres petits objets qui pourraient établir une liaison entre les bornes. Un courtcircuit

des bornes des batteries peut causer des brûlures ou un incendie.

• Encondition d’usage abusif, du liquide peut s’échapper de la batterie ; éviter tout contact avec ce liquide.

• En cas de contact accidentel, rincer abondamment avec de l’eau. En cas de contact avec les yeux, consulter également un

médecin. Le liquide projeté peut causer des irritations ou des brûlures.

• Ne pas utiliser une batterie ou un appareil endommagé ou qui a été modifié. Des batteries endommagées ou modifies

peuvent avoir un comportement imprévisible pouvant causer un incendie, une explosion ou un risque de blessure.

8

Safety Information

• Ne pas exposer une batterie ou un appareil à la flamme ou à des températures excessives. L’exposition à une flamme ou à

des températures supérieures à 130 °C peut causer une explosion.

• Respecter toutes les instructions de chargement et ne pas charger la batterie ou l’appareil à des températures qui ne sont

pas incluses dans la gamme de températures indiquées dans la notice d’instructions. Un chargement mal effctué.

• Confier les réparations à une personne qualifiée qui utilisera uniquement des pièces de remplacement identiques. Cette

façon de faire garantira la sécurité du produit.

• Ne pas modifier ni tenter de réparer l’appareil ou la batterie sauf comme il est indiqué dans les instructions d’utilisation et

d’entretien.

• Éloigner les cordons d’autres appareils de la zone à nettoyer.

• Ne pas utiliser l’aspirateur dans une pièce où un nourrisson ou un enfant dort.

• Ne pas utiliser l’aspirateur dans un endroit où il ya des bougies allumées ou des objets fragiles sur le plancher à nettoyer.

• Ne pas utiliser l’aspirateur dans une pièce où il ya des bougies allumées sur les meubles que l’aspirateur peut heurter ou

se cogner accidentellement.

• Ne pas laisser les enfants s’assoir sur l’aspirateur.

• Ne pas utiliser l’aspirateur sur une surface mouillée. Risque de blessures. La brosse motorisée peut se mettre en marche

d’une manière imprévue.

• Déconnecter la brosse principale avant le nettoyage ou le service.

CONSERVER CES INSTRUCTIONS

Usage Domestique seulement.

Laser Safety

Class 1 laser product,Complies with FDA 21 CFR 1040.10 and 1040.11 except for conformance with IEC 60825-1 Ed. 3., as

described in Laser Notice 56, dated May 8, 2019.

9

FCC IC Statement

Compliance Information

Product Name

Robotic Vacuum Cleaner with Dock Charger

Produce Model

Robotic Vacuum Cleaner Model: roborock S7

Dock Charger Model: CDZ11RR or CDZ12RR

Compliance Statement

This device complies with part 15 of the FCC Rules.

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innova-

tion, Science and Economic Development Canada's licence-exempt RSS(s).

Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept

any interference received, including interference that may cause undesired operation.

Correspondence of the responsible party in USA

Roborock Technology Co.

support@roborock.com

108 West 13th Street, Wilmington, Delaware 19801.

Company

Address

Email

Warning

Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the

user's authority to operate the equipment.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.

10

FCC IC Statement

L'exploitation est autorisée aux deux conditions suivantes :

(1) l'appareil ne doit pas produire de brouillage, et

(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en

compromettre le fonctionnement.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the

FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential instal-

lation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance

with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that inter-

ference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television

reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

—Reorient or relocate the receiving antenna.

—Increase the separation between the equipment and receiver.

—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

—Consult the dealer or an experienced radio/TV technician for help.

MPE Requirements

To satisfy FCC / IC RF exposure requirements, a separation distance of 20 cm or more should be maintained between the

antenna of this device and persons during device operation. To ensure compliance, operations at closer than this distance is

not recommended.

L’antenne installée doit être située de facon à ce que la population ne puissey être exposée à une distance de moin de 20

cm. Installer l’antenne de facon à ce que le personnel ne puisse approcher à 20 cm ou moins de la position centrale de

l’antenne. La FCC des éltats-unis stipule que cet appareil doit être en tout temps éloigné d’au moins 20 cm des personnes

pendant son functionnement.

CAN ICES-3 (B)/NMB-3(B)

11

Battery and Charging

• Please keep the dock charger away from heat (such as heating plates).

• Do not wipe or clean the chargers shrapnel with a piece of wet cloth or wet hands.

• Please make sure the cleaner is powered off in shipment and original packaging is advised.

• If left unused for a long period, please store the cleaner in a cool and dry place after having it fully charged and switched

off, charge it at least every three months to avoid the battery being over discharged.

• Please do not use the product when the temperature is higher than 40°C or lower than 4°C , or there is any liquid or sticky

substance on the floor.

Battery pack charging temperature

Battery pack using temperature

Battery pack

storage

temperature

Storage(1month)

Long Storage(3months)

Long Storage(1year)

4°C ~ 40°C

4°C ~ 40°C

-20°C ~ 60°C

@Less than 70% RH

-20°C ~ 45°C

@Less than 70% RH

-20°C ~ 20°C

@Less than 70% RH

@Max Charging Current:0.5C

@Max Discharge Current:0.5C

If the battery pack store at 25°C

over the 3 months period, it

should be recharged.

12

Product overview

Robot

Status Indicator Light

• White: Vacuuming

• Blue: Vacuuming and mopping

• Orange: Refill

• Blue + White: Preparing to mop

Dock

• Press to return to the dock

Clean/Power

• Press to clean

• Press and hold to

turn on/off

Power Indicator

• White: Battery level ≥ 20%

• Red: Battery level < 20%

• Flashing slowly: Charging

or starting up

• Flashing red quickly: Error

Spot Clean/Child Lock

• Press to Spot clean

• Press and hold to turn the child lock on/off

Note: Press any button to pause the robot when cleaning or returning to

the dock.

13

Product overview

Parts List

Charging Dock

VibraRise Mop Cloth Bracket

Power Cable

Mop Cloth

14

Product overview

Robot

Dustbin

Filter Cover

Dustbin Latch

Filter Cover Latch

Washable Filter

System Reset

WiFi Indicator

VibraRise Mop Cloth Bracket

Air Vent

15

Product overview

Sensors

Dock Locator

Bumper

LiDAR Sensor

Vertical

Bumper

Water Tank

Latch

Wall Sensor

Cliff Sensors

Carpet Sensor

Omni-Directional

Wheel

Charging Contacts

Side Brush

Main Wheels

Main Brush

Main Brush Cover

Latch

16

Product overview

VibraRise Module

Water Tank Stopper

Water Filter

Water Tank Latch

Attachment Area

Mop Cloth Attachment Slot

Vibration Module

Mop Cloth Bracket Latch

Electric Water Tank

VibraRise Mop Cloth Bracket

Mop Cloth

17

Product overview

Charging Dock

Charging Dock Power

Dock Location Beacon

Charging Contacts

Rear Cover

Cable Slot

Power Socket

Cable Slot Opening

Note: Cables can exit from the left or right openings.

18

Installation

Important

1.

Tidy cables and loose items from the ground and move any

unstable, fragile, precious, or dangerous objects to prevent

personal injury or property damage due to things becoming

tangled in, struck by, or knocked over by the robot.

2.

If using this robot in a raised area, always use a secure physical

barrier to prevent accidental falls that may result in personal

injury or property damage.

Note:

• When using the robot for the first time, follow it throughout its whole cleaning route and watch for major obstacles. The robot will be able to clean by itself in future uses.

• If some areas do not need to be cleaned or when some objects that may cause the robot to become stuck, use in-app No-Go Zones or Invisible Walls to prevent access.

19

1

Position the charging dock

2

Power on and charge the robot

Press and hold the

button to power on the robot. When

the power light goes on, place it on the dock to charge. To

maintain the performance of the high-performance lithium-ion

rechargeable battery pack, keep the robot charged.

Note: The robot may not turn on when the battery is low. In this case, place the robot

directly onto the dock to charge.

Installation

Keep the charging dock on a level surface, flat against a wall.

Connect the power cable to the charging dock and place any

loose wire into the cable slot. To ensure a better mobile app

experience, place the charging dock in an area with strong

WiFi coverage.

Note:

• Keep least 0.5m (1.6ft) on each side and 1.5m (4.9ft) in front of the charging dock

• If the power cable hangs vertically, it may be caught by the robot, causing the

clear.

charging dock to be disconnected.

the robot is charging.

robot may not be able to return.

• The charging dock indicator is lit when the charging dock is powered up, and off when

• Do not place the charging dock in direct sunlight or block the location beacon, as the

The power indicator color

indicates the battery level.

• White: Battery level ≥ 20%

• Red: Battery level < 20%

More than

0.5m (1.6ft)

More than

1.5m (4.9ft)

More than

0.5m (1.6ft)

20

Installation

3

Mopping the floor

Note: To prevent excessive buildup of dirt on the mop, floors should be vacuumed at

least three times before the first mopping cycle.

1. Remove the water tank

Release the water tank latch and slide the tank backward.

3. Reinstall the water tank

Slide the water tank along the grooves until you hear it click in

place.

Click

4. Install the mop cloth

Wet the mop cloth and squeeze to remove excess water. Slide it

along the attachment slot and stick it firmly in place.

2. Fill the water tank

Open the water tank, fill it with water, and close it tightly.

Note:

• Fill with water only. Cleaning fluids and/or disinfectants may corrode the water

• Use cold/room temperature water only. Hot water may cause water tank defor-

tank.

mation.

21

Installation

5. Install the mop cloth bracket

6. Remove the mop cloth bracket

Slide the vibrating mop cloth bracket along the bottom of the

water tank until you hear it click in place.

After returning to the dock, remove the mop cloth bracket by

pressing both side latches and sliding back.

Note:

• Clean the mop cloth after 60 minutes of mopping to maintain water flow and cleaning

Note:

• Wash the mop cloth after each use, and regularly empty the water tank of unused

quality.

• Only mop in non-carpeted areas.

water.

• Remove the mop cloth bracket when not mopping. The water tank can be kept in place.

Click

Click

22

Installation

WARNING

Risk of injury do not put your hand into the seam, it may cut your

finger.

1

Downloading the app

Connecting to the App

This robot supports both Roborock and Mi Home apps. Choose

the one that best meets your needs.

1. Search for "Roborock" in the App Store or Google Play or

scan the QR code to download and install the app.

2. Search for "Mi Home" in the App Store or Google Play or

scan the QR code to download and install the app.

23

Connecting to the App

2

Reset WiFi

3

Add device

1. Open the upper cover and find the WiFi indicator.

and

2. Press and hold the

buttons until you hear the

"Resetting WiFi" voice alert. The reset is complete when the

WiFi indicator flashes slowly. The robot will then wait for a

connection.

Note: If you cannot connect to the robot due to your router configuration, a forgotten

password, or any other reason, reset the WiFi and add your robot as a new device.

On the app homepage, tap "+" in the top right corner and

follow the prompts to add a device.

Note:

• The actual process may vary due to ongoing app updates. Follow the instructions

provided in the app.

• Only 2.4GHz WiFi is supported.

• If the robot waits more than 1 hour for a connection, WiFi will be automatically dis-

abled. If you need to reconnect, reset the WiFi before proceeding.

WiFi indicator light

• Off: WiFi disabled

• Flashing slowly: Waiting for

connection

• Flashing quickly: Connecting

• Steady: WiFi connected

24

Note: The robot cannot be turned off when it is charging.

dock to top up and continue where it left off.

Instructions

On/Off

button to turn on the robot. The power in-

Press and hold the

dicator will turn on, and the robot will enter standby mode. Press

and hold the

button to turn off the robot and end the current

cleaning cycle.

Start Cleaning

button to start cleaning. The robot will plan its route

Press the

based on its scan of the room. It then splits each room into

squares, cleaning the edges of the square first before covering the

inside in a zigzag pattern. Afterward, it moves to the next square

until every zone in every room has been efficiently covered.

Zone 1 – Cleaned

Zone 2 – Cleaned

Note:

• Cleaning cannot start if the battery level is too low. Allow the robot to charge before start-

ing cleanup.

• Before cleaning, tidy cables (including the charging dock power cable) and fragile items

from the floor. Loose wires and objects may get caught in the robot, resulting in disconnec-

tion or damage to wires and property.

• If cleaning is completed in less than 10 minutes, the area will be cleaned twice.

• If the battery runs low during the clean, the robot will automatically return to the charging

• If the mop bracket is attached, the robot will lift the mop to clean carpeted areas. You can

choose to avoid carpeted areas in the app.

Mode Setting

Use the app to adjust suction power and water flow when

mopping.

Zone 4 – Next Zone

Zone 3 – In Progress

25

 to start Spot cleaning.

Press

Area: 1.5m (4.9ft) square centered on the robot.

Note: After spot cleaning, the robot will return to the starting point and enter Standby

mode.

During a clean, press any button to pause, press

press

to send the robot back to the dock.

to continue, or

Note: Placing a paused robot on the charging dock will end the current cleanup.

Instructions

Spot Clean

1.5m

m

5

1

.

Pause

Sleep

26

If the robot is inactive for over 10 minutes, it will enter Sleep

mode, and its power indicator will flash slowly. Press any button to

wake it up.

Note:

• The robot will not enter Sleep mode when charging.

• The robot will automatically shut down if left in Sleep mode for more than 12 hours.

Do Not Disturb (DND) mode

DND mode is enabled by default from 22:00 to 08:00. It can be

disabled or customized in the app. In DND mode, cleaning is

stopped, voice prompts are silenced, and the power indicator

dims.

Child Lock

On/Off: Press and hold the

Child Lock on/off in the app. The Child Lock only works when the

robot is charging.

button on the robot or turn the

Instructions

Charging

The robot will return to the charging dock automatically after

button to send it to the

finishing. If it is paused, press the

charging dock. The power indicator will flash slowly as the robot

charges.

Note: If the robot cannot find the charging dock, it will return to the most recent starting

location. Place the robot on the charging dock manually to recharge.

Error

If an error occurs, the power indicator flashes red quickly, and a

voice alert sounds. See Troubleshooting for solutions.

Note:

• The robot will automatically enter Sleep mode if left in an error state for over 10 minutes.

• Placing the robot on the charging dock in an error state will stop the current cleanup.

System Reset

If the robot does not respond to button presses or cannot be

turned off, reset the system. The robot will then restart.

Note: After a system reset, cleaning schedules, WiFi, and other settings will be restored to

factory settings.

Restore Factory Settings

If the robot is not functioning after a system reset, turn it on and

button. Then press and hold the Reset button until

press the

you hear the "Restoring the initial version" voice prompt. The

robot will then be restored to factory settings.

Selective Room Cleaning

The robot will clean the areas selected in the app.

Note:

• Map Saving mode must be switched on, and a full clean completed before this function can

be used.

• The robot may enter unselected areas during cleaning. Clear obstacles from the ground

around the selected rooms as the robot may enter these areas.

C

A

D

B

Zone Cleaning

The robot will clean the Zone(s) drawn in-app.

Note: The robot may enter unselected areas during cleaning. Clear obstacles from the

ground around the selected rooms as the robot may enter these areas.

27

Instructions

Scheduled Cleaning

Set cleaning schedules, and at the defined times, the robot will

clean and return to the dock.

No-Go Zones, No-Mop Zones, and

Invisible Walls

Use No-Go Zones, and Invisible Walls created in-app to prevent

access to certain areas and rooms. By default, No-Mop Zones will

activate when the mopping module is mounted.

Note:

• Map Saving mode must be switched on, and a full clean completed before this function can

be used.

• No-Go Zones, No-Mop Zones, and Invisible Walls should only be used to customize the

cleaning area. They should not be used to isolate hazards.

• Moving the robot by hand or making significant changes to the environment may cause

the loss of No-Go Zones, No-Mop Zones, and Invisible Walls.

Firmware Updates

Use the app to update the robot firmware. Update when the robot

is on the charging dock and has at least 20% battery power. The

power indicator will flash white quickly during the update.

More App Functions

Real-Time Map View

Carpet Boost

Cleaning History

Maintenance Schedule

Find Robot

Adjust Volume

View Robot Status

Map Management

Firmware Updates

Note: Actual app functions and details may differ slightly due to ongoing development and

upgrades.

Invisible Walls

No-Go Zones

No-Mop Zones

28

Routine Maintenance

To maintain optimum performance, maintain the robot according to the following guidelines:

Part

Maintenance

Frequency

Replacement

Frequency

Maintenance Method

Omni-Directional

Wheel

As required

Main Brush

2 weeks

6-12 months

Side Brush

Monthly

3-6 months

Washable Filter

2 weeks

6-12 months

Use a screwdriver or similar tool to pry out the axles.

Rinse, allow to dry and press the wheel back in place.

Rotate in the Unlock direction and remove. Extract any

entangled dirt then reinstall.

Use a screwdriver to unscrew the side brush. Remove any

entangled dirt and screw it back in place.

Remove and rinse, gently tapping to remove any dirt.

Air-dry for at least 24h before reuse.

Mop Cloth

After each use

3-6 months

Remove and clean the mop after each use.

Charging Contacts

(Robot)

Charging Contacts

(Charging Dock)

Dock Locator

Cliff Sensors

Carpet Sensor

Main Wheels

Monthly

Monthly

Monthly

Monthly

Monthly

Monthly

Wipe clean with a soft dry cloth.

Wipe clean with a soft dry cloth.

Wipe clean with a soft dry cloth.

Wipe clean with a soft dry cloth.

Wipe clean with a soft dry cloth.

Wipe clean with a soft dry cloth.

Note: Replacement frequency will vary depending on the actual situation. Should abnormal wear and tear occur, replace the relevant part.

29

/

/

/

/

/

/

/

Routine Maintenance

Main Brush

1. Turn the robot over, then unlatch and remove the main

brush cover.

Main brush

bearing

2. Take out the main brush, then remove and clean the bearings.

Main brush

cover

Latch

Main brush

Main brush cap

30

Routine Maintenance

Main brush

Side Brush

3. Remove the main brush cap, rotating in the unlock direction.

After cleaning, reattach it turning in the lock direction.

1. Unscrew the side brush and remove any entangled dirt

2. Reinstall and tighten in place.

4. After removing the tangled hair or dirt at both ends of the main

brush, reinstall it, press on the main brush cover to lock it in

place.

Note: Use a wet cloth to wipe the main brush. Dry thoroughly before use while avoiding

direct exposure to the sun.

31

Routine Maintenance

Omni-Directional Wheel

remove the wheel.

Note: The omni-directional wheel bracket cannot be removed.

1. Use a small screwdriver or similar tool to pry out the axles and

2. Rinse the wheel and axle to remove any hair or dirt.

3. Dry and reattach the wheel, pressing it firmly in place.

32

Routine Maintenance

Main Wheels

Dustbin

Use a soft dry cloth to wipe and clean the main wheels.

1. Open the top cover of the robot and remove the dustbin.

33

Routine Maintenance

Dustbin

2. Open the lid and empty the dustbin.

3. Fill it with clean water and close the lid. Gently shake the dust-

bin, then pour out the dirty water.

4. Air-dry the dustbin and washable filter.

34

Routine Maintenance

Washable Filter

1. Open the filter cover and remove the filter.

2. Rinse repeatedly and tap the filter frame to remove as much

dirt as possible.

Note: To avoid damage, do not touch the filter with hands, brushes, or sharp objects.

3. Leave the filter to dry thoroughly before reinstalling it.

Note: Use an alternate filter if necessary.

35

Routine Maintenance

Water Tank

1. Open the water tank and fill it with clean water.

3. Pour out dirty water.

2. Close up the water tank and shake it gently.

36

Routine Maintenance

Mop cloth

Robot Sensors

1. Remove the mop cloth from the mop cloth bracket.

Use a soft dry cloth to wipe and clean all sensors, including:

1. The dock locator in the front

2. The wall sensor on the right.

3. The carpet sensor on the bottom.

4. The six cliff sensors on the bottom.

2. Clean the mop cloth and air-dry it.

Note: A dirty mop cloth will affect mopping performance. Always start with a clean

cloth.

37

Routine Maintenance

Charging Contact Areas

Battery

Use a soft dry cloth to wipe the charging contacts on the charging

dock and the robot.

The robot is equipped with a high-performance lithium-ion re-

chargeable battery pack. To maintain battery performance, keep

the robot charged.

Note: If the robot will not be used for an extended period, turn it off and charge it at least

every three months to avoid battery damage caused by over-discharging.

38

Basic Parameters

roborock S7

Model

CDZ11RR or CDZ12RR

Dimensions

353×350×96.5mm

Dimensions

151×130×98mm

14.4V/5200mAh lithium battery

Rated Power

28W

Charging Dock

Robot

Model

Battery

Weight

Rated Input

Rated Output

Rated Frequency

100-240V~

20V 1.2A

50-60Hz

Approx. 4.7kg

Wireless Connection

WiFi Smart Connect

Rated Input

Charging Time

20V 1.2A

< 6 hours

Note: The serial number is on a sticker on the underside of the robot.

39

Errors

If an error occurs while the robot is cleaning, the power indicator will flash red quickly, and a voice alert will sound. Refer to the following table

for Troubleshooting.

Error

Solution

Error 1: Turn the laser unit and check that it is not jammed

or blocked.

LiDAR unit is jammed. Rotate to clear it.

Move the robot to a new location and restart.

Error 2: Clean and lightly tap the bumper.

The bumper is stuck. Lightly and repeatedly tap the bumper to

remove any blockages.

If none is found, move the robot to a new location and restart.

Error 3: Move the main unit to a new location and restart.

A wheel is suspended. Move the robot to a new location and restart.

Error 4: Clean cliff sensors, move the main unit away from

any drops, then restart.

Move the robot away from raised edges, and restart.

If the problem persists, clean the cliff sensors.

Error 5: Remove and clean the main brush and brush

bearing.

The main brush is jammed. Remove it for cleaning, then reinstall and

restart.

Error 6: Remove and clean the side brush.

The side brush is jammed. Remove it for cleaning, then reinstall and

restart.

Error 7: Check that wheels are not blocked, then move the

main unit to a new location and restart.

The main wheels may be jammed. Remove and clean them, then

re-install and restart.

Error 8: Remove any obstacles around the main unit.

The robot is trapped. Clear away any obstacles around it and restart.

Error 9: Reinstall dustbin and filter.

Check that the dustbin and filter are correctly installed. If the prob-

lem persists, replace the filter.

40

Errors

If an error occurs while the robot is cleaning, the power indicator will flash red quickly, and a voice alert will sound. Refer to the following table

for Troubleshooting.

Error

Solution

Error 11: Strong magnetic field detected. Move the device

away from barrier tape and restart.

A high-intensity magnetic field detected. Move the robot away from

magnetic tape and restart.

Error 12: Battery level too low. Recharge before use.

Low battery. Recharge before use.

Error 13: Charging error. Cleaning charging contacts and

try again.

Charging contacts are dirty. Wipe the contacts on the robot and the

Charging Dock with a dry cloth.

Error 14: Battery error.

The battery temperature is either too high or too low. Wait until it

returns to normal.

Error 15: Clean wall sensor.

The wall sensor is dirty. Wipe it clean.

Error 16: Place and start the main unit on a level floor.

The robot is tilted. Place it on a level surface and restart.

Error 17: Side brush module error. Reset the main unit.

The side brush module is experiencing a fault. Reset the system.

Error 18: Fan error. Reset the main unit.

The vacuum fan is experiencing a fault. Reset the system.

Error 21: Height sensor has been pressed. Move the main

unit and restart.

The vertical bumper is jammed on. Move the robot to a new loca-

tion and restart.

Error 22: Clean the dock locator on the robot.

The dock locator is dirty. Wipe it clean.

Error 23: Clean the transmission area on the charging dock.

The dock location beacon signal has been blocked by dust. Wipe it

clean and retry.

41

Errors

If an error occurs while the robot is cleaning, the power indicator will flash red quickly, and a voice alert will sound. Refer to the following table

for Troubleshooting.

Error

Solution

Error 27: VibraRise Module Jammed.

Error 28: Carpet Detected.

Check the filter. If wet, use a dry one. If dry, clean it and

try again.

No-Go Zone or Invisible Wall Detected.

Unable to Cross Carpet.

Note: A system reset may not resolve all problems.

The VibraRise module is jammed. Clear blockages and move the

robot to a new location and restart.

The robot may be on a carpet. Move it from the carpeted area.

If this is an error, wipe the carpet sensor and restart.

The filter is not completely dry. Dry the filter for at least 24 hours.

The filter may also be blocked and require cleaning. If the problem

persists, replace the filter.

Remove the virtual barrier or move the robot from the current posi-

tion and restart.

The robot cannot cross carpets when mopping. To continue, manual-

ly place the robot on the other side of the carpet and restart.

Internal Error.

Malfunction due to an internal error. Reset the system.

42

Common Issues

Problem

Solution

Unable to power on

Unable to charge

Slow charging

Unable to dock

The battery level is low. Put the robot on the charging dock and charge it before use.

The battery temperature is too low or too high. Only use the robot within the range of

4-40°C (32-104°F).

If the charging dock is not receiving power, check that both ends of the power cable are

properly connected.

If contact is poor, clean the contact areas on the charging dock and the robot.

When the power indicator light turns on, power is normal.

When used at high or low temperatures, the robot will automatically reduce its charging

speed to extend battery life.

The charging contacts may be dirty. Wipe them with a dry cloth.

There are too many obstacles near the charging dock. Move it to an open area.

The robot is too far from the charging dock. Place it closer and retry.

Abnormal behavior

Restart the robot.

Noise during cleaning

The main brush, side brush, main wheels, or omni-directional wheel may be jammed. Turn

off the robot and clean them.

Unable to connect to WiFi

WiFi is disabled. Reset the WiFi and try again.

The WiFi signal is poor. Move the robot to an area with good WiFi reception.

Abnormal WiFi connection. Reset the WiFi, download the latest mobile app, and retry.

The current Roborock robot is not supported. You can find supported models in the app.

Unable to connect to WiFi. There may be an error with your router settings. Contact Robo-

rock customer service for additional support.

43

Common Issues

Problem

Solution

Poor cleaning ability or dust falling out

The dustbin is full and needs emptying.

The filter is blocked and needs cleaning.

The main brush is jammed and needs cleaning.

Scheduled cleaning is not working

Keep the robot charged. Scheduled cleaning can only begin when the battery level is

above 20%.

Is power always being drawn when the

robot is on the charging dock?

The robot will draw power while it is docked to maintain battery performance, but

power consumption is minimal.

Does the robot need to be charged for

at least 16 hours the first three times it is

used?

No. The robot can be used any time after it has been fully charged.

No or little water during mopping

Follow the instructions in the user manual to correctly install the mop cloth and mop

cloth bracket, and check whether there is water in the water tank.

Cleaning does not resume after

recharging

Make sure that the robot is not in DND mode. DND mode will prevent cleanup. When

cleaning a space requiring a top-up charge, if the robot was placed manually on the

charging dock before it returned to the dock automatically, it will not be able to contin-

ue cleanup.

The robot cannot return to the charging

dock after Spot cleaning or when it has

been moved manually.

After spot cleaning or a significant position change, the robot will re-generate the map.

If the charging dock is too far away, it may not be able to return to recharge and must

be placed on the charging dock manually.

The robot has begun to miss certain spots

The wall sensor or cliff sensors may be dirty. Wipe them with a soft dry cloth.

It takes a long time to fill the water tank

The filter may be blocked and need cleaning.

44

Robot Vacuum Cleaner

Manufacturer: Beijing Roborock Technology Co., Ltd.

Product Model: roborock S7

Address of Manufacturer: Floor 6, Suite 6016, 6017, 6018, Building C, Kangjian Baosheng Plaza,

No.8 Heiquan Road, Haidian District, Beijing, P.R.CHINA

For more product information, visit our website: www.roborock.com

For after-sales support, email our after-sales service team:

US/Non-Europe Support: support@roborock.com

Europe Support: support@roborock-eu.com



 

 

 

 

 

 

 

 

 

 

cobvorock HVIN: roborock S7-FN Class 1 laser product Complies with FDA 21 CFR Product Name: Robotic Vacuum Cleaner 1040. 10 and 1040.11 except for|

Product Model: roborock S7 Rated Input: 20VDC, 1. 2A conformance with IEC 60825-1 Ed. 3., as described in Laser Product ID: XXX Notice 56, dated May 8, 2019. For Household Use Only Pour usage domestique seulement For use only with roborock CDZ11RR or CDZ12RR Charger. Conforms to UL Std. 1017 Cert. to Pour emploi seulement avec roborock CDZ11RR ou CSA Std. C22.2 No. 243 CDZ12RR chargeur. Bei jing Roborock Technology Co., Ltd. Made in China | awa FATT FCC Ip: 2AN20-TSWO1 Ic: 23317-TSWO1 XXXXXXXXKXKAX, WARNING: io se MENT: >

AVERTISS

(CAUTION: ot ATTENTION:

 

 

Beijing Roborock Technology Co., Ltd. Date: 12.12.2020 To: Federal Communications Commission, Authorization & Evaluation Division, 7435 Oakland Mills Road, Columbia, MD 21046 To Whom It May Concern:

I appoint Mr. Tony Chen of TV Rheinland Shanghai Co., Ltd, to act as our agent in the preparation of this application for equipment certification. I certify that submitted documents properly describe the device or system for which equipment certification is sought. I also certify that each unit manufactured, imported or marketed, as defined in the FCC or Industry Canadas regulations will have affixed to it a label identical to that submitted for approval with this application. For instances where our authorized agent signs the application for certification on our behalf, I acknowledge that all responsibility for complying with the terms and conditions for Certification, as specified by TUV Rheinland Group, still resides with Beijing Roborock Technology Co., Ltd. For TCB applications, We certify that we are not subject to denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 862. Further, no party, as defined in 47 CFR 1.2002

(b), to the application is subject to denial of federal benefits, that includes FCC benefits. Thank you for your attention to this matter. Yours Sincerely, Name Qianqian Hu TitleSenior Engineer CompanyBeijing Roborock Technology Co., Ltd.

 

 

Confidentiality Letter Date: 2020-03-20 Subject: Confidentiality Request for ID: 2AN2O-TSW01 Pursuant to FCC 47 CRF 0.457(d) and 0.459, the applicant requests that a part of the subject FCC application be held confidential. Type of Confidentiality Requested Short Term Short Term Short Term Short Term Short Term Short Term Short Term Short Term Permanent Permanent Permanent Permanent Permanent Permanent Permanent Permanent Exhibit Block Diagrams External Photos Internal Photos Operation Description/Theory of Operation Part List/Tune-Up Procedure Schematics Test Setup Photos Users Manual Beijing Roborock Technology Co., Ltd. has spent substantial effort in developing this product and it is one of the first of its kind in industry. Having the subject information easily available to "competition"

would negate the advantage they have achieved by developing this product. Not protecting the details of the design will result in financial hardship. Permanent Confidentiality:

The applicant requests the exhibits listed above as permanently confidential be permanently withheld from public review due to materials that contain trade secrets and proprietary information not customarily released to the public. Short-Term Confidentiality:

The applicant requests the exhibits selected above as short term confidential be withheld from public view for a period of 60 days from the date of the Grant of Equipment Authorization and prior to marketing. This is to avoid premature release of sensitive information prior to marketing or release of the product to the public. Applicant is also aware that they are responsible to notify TUV Rheinland in the event information regarding the product or the product is made available to the public. TUV Rheinland will then release the documents listed above for public disclosure pursuant to FCC Public Notice DA 04-

1705. Sincerely, By:

CertificationEngineer

(Signature/Title) Qianqian Hu

(Print name)