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WDC10TC InstaShow User Manual Copyright Copyright 2019 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation. Disclaimer BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes. This user manual aims to provide the most updated and accurate information to customers, and thus all contents may be modified from time to time without prior notice. Please visit www.benq.com for the latest version of this manual. The illustrations and the images in this guide are for your reference. BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the Bringing Enjoyment 'N Quality to Life corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory requirement and standards pertaining to environmental management, BenQ has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection, manufacturing, packaging, transportation, using and disposal of the products. BenQ ecoFACTS label lists key eco-
friendly design highlights of each product, hoping to ensure that consumers make informed green choices at purchase. Check out BenQ's CSR Website at http://csr.BenQ.com/ for more details on BenQ's environmental commitments and achievements. 2 Table of contents Copyright ......................................................................................................................................2 Disclaimer .....................................................................................................................................2 BenQ ecoFACTS .........................................................................................................................2 Introduction ..................................................................................................................................5 Product features .............................................................................................................................................. 5 Package content ............................................................................................................................................... 6 Product specification ....................................................................................................................................... 7 Overview ........................................................................................................................................................... 8 InstaShow Button .......................................................................................................................................................................... 8 InstaShow Host ............................................................................................................................................................................. 8 LED indicators of the InstaShow Button and InstaShow Host .......................................................................................... 9 Installation ...................................................................................................................................10 Environment check .....................................................................................................................................................................10 Assembling the InstaShow Host .................................................................................................................11 Setting up the InstaShow Host ...................................................................................................................11 Attaching the InstaShow Host to the ceiling ........................................................................................................................11 Attaching the InstaShow Host to a ceiling mount ..............................................................................................................11 Placing the InstaShow Host on a table ...................................................................................................................................12 Installing the InstaShow Host on the wall or trolley .......................................................................................................... 14 Positioning the InstaShow Host antennas ................................................................................................15 For ceiling installation ................................................................................................................................................................15 For ceiling mount installation ...................................................................................................................................................15 For table placement ...................................................................................................................................................................16 Connecting the HDMI cable and power ..................................................................................................16 Assembling the adapter ............................................................................................................................................................. 17 Connecting the HDMI cable..................................................................................................................................................... 18 Power supply via a USB type A jack (5V/1.5A) ....................................................................................................................18 Power supply via a power adapter.......................................................................................................................................... 19 LAN connection ..........................................................................................................................................................................19 Setting up and powering an InstaShow Button .......................................................................................19 Pairing a InstaShow Button and InstaShow Host ...................................................................................22 When the InstaShow Host is placed on a table ...................................................................................................................22 Waking up the InstaShow Host ..................................................................................................................25 Storing InstaShow Buttons in the cradle ..................................................................................................25 Resetting a InstaShow Host ........................................................................................................................25 Resetting a InstaShow Button .....................................................................................................................26 Starting and stopping presentations ......................................................................................29 Getting ready ..................................................................................................................................................29 Starting presentation .....................................................................................................................................29 Idle presentation ............................................................................................................................................31 Play video with InstaShow .......................................................................................................................32 Web management .....................................................................................................................34 Accessing the web management interface ...............................................................................................34 Logging into the web management interface via direct connection ...............................................................................34 Logging into the web management interface via LAN........................................................................................................ 36 Logging into the web management interface via a wireless network ............................................................................. 37 Getting started ...............................................................................................................................................38 Top command buttons ..............................................................................................................................................................38 3 Main column ................................................................................................................................................................................. 39 Function bar ................................................................................................................................................................................. 40 WAN ............................................................................................................................................................................................. 41 Wireless Network .................................................................................................................................................................. 42 Pairing ......................................................................................................................................................................................... 46 Advance Setting..................................................................................................................................................................... 49 Scheduling................................................................................................................................................................................ 55 Tool ............................................................................................................................................................................................... 56 Legal Announcement .......................................................................................................................................................... 62 Troubleshooting ........................................................................................................................63 4 2/19/19 Introduction InstaShow is a wireless device for corporate meeting rooms. Users expect devices to respond instantly, apps to launch and to control at their fingertips, and information to be available on demand. Instashow bypasses the complicated steps of IP addresses, driver installation, app execution, setting selection, etc. to quickly deliver professional, stable visual quality for teams to collaborate freely and confidently. InstaShow is an unique all-hardware solution without software issues for universal compatibility and display flexibility. A standard InstaShow set consists of an InstaShow Host and two InstaShow Buttons. Depending on the location where you buy the product, the software of the base unit can be different. You can buy additional InstaShow Button kit if needed. Product features InstaShow is equipped with the following features:
Features True Plug & Play No Software InstaVideo Description Simply connect InstaShow into your USB-C port, then push the button to start presenting immediately. InstaShow doesn't need any software installation or execution. There's no setup, configuration, or waiting for pop-ups to launch. Just plug into your PC or Mac and start presenting immediately. Convenient button switches between Presentation mode and Video mode for precise productivity or smooth 1080p video, only from BenQ. See Play video with InstaShow on page 32 for details. Auto Channel Selection InstaShow automatically selects the best wireless channel upon Wireless 802.11ac Video and Audio boot-up, ensuring smooth presentations in any environment. The latest 802.11ac Wi-Fi guarantees extremely smooth wireless streaming without lag or buffering. InstaShow's HDMI output supports up to 60Hz Full HD 1080p video and stereo sound without cable clutter or complicated driver selection. Introduction 5 Features Assured Performance Extended Desktop Description Peace of mind for consistent wireless presentation performance without relying on your PC. Keep your presenter view, notes, and backup data on your laptop screen while presenting to the wireless screen with extended desktop in both Windows and OS X. Transmission distance depends on actual environment. Stated distance is based on line-of-sight measurement. Structures constructed of steel, wood, concrete, or brick may decrease transmission distance. According to regulatory restrictions in different regions of the world, Wi-Fi channels cannot be used in countries outside the purchased region. Package content InstaShow Buttons InstaShow Host and Lid 2 Antennas OPEN LOCK Cradle Adapter & Plugs Cable: USB A(M) to Micro B(M) Cable: HDMI A(M) to A(M) Screws & Rubber Foot Velcro Strap Round Double-sided sponge Tape Quick Start Guide Safety Statement Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. Use original accessories to ensure compatibility. Always keep the product and accessories out of reach of children. 6 Introduction Product specification Feature Color Video outputs Frame Rate Output resolution Input resolution Number of simultaneous connections Audio Wireless transmission protocol Data rate wireless Frequency Band Authentication protocol Security (encryption) Support platform Reach Temperature range Humidity USB-C x1 x1 Red (boosting), Green
(Wi-Fi connected), Blue
(presenting) InstaShow Button Cable Reset button Mode key LED InstaShow Host Power button Pairing key LAN Video output Black HDMI 1.4, comply with HDCP Up to 30fps depending on environment Video Timing: 1280x720 (720P), 1920x1080 (1080p) PC Timing: 800x600, 1024x768, 1280x768, 1280x1024, 1280x960, 1360x768, 1440x900, 1400x1050, 1680x1050 Up to 1920x1080 16 pcs Stereo, Radio quality 16bits 48KHz IEEE 802.11ac, 5GHz, 2T2R Up to 400Mbps 5GHz WPA2 (WPAS-PSK (Pre-Shared key) / WPA2-Enterprise) AES 128 bit Windows, MAC, Chrome. Any OS supports HDMI standard 1.4 Max. 8M between the InstaShow Button and the InstaShow Host Operating: 0C to +40C (+32F to +104F) Storage: -10C to +60C (+14F to +140F) Storage: 5% to 90% relative humidity, non-condensing Operation: 10% to 80% relative humidity, non-condensing Power supply Power consumption Dimension DC 5V10%, 0.9A Normal: 4.5W 84.5x189.55x19.9mm Weight 95g x1 x1 x1 (10/100 Mbps) x1 HDMI 1.4 (video and audio) Power supply Power consumption DC 5V10%, 1.5A Normal: 5W Network standby: 2W HDMI standby: 0.02W DC Power Jack x1 (micro USB) Dimension (WxHxD)
(not including rubber feet) 110x110x27mm (99mm with antenna) LED Cradle Dimension Red (boosting), Green (ready for connection), Blue (presenting) Weight (include antenna) 150g 85x97.5x170.4mm Weight 630g Introduction 7 Overview InstaShow Button 3 4 RESET InstaShow Host 7 1 6 5 4 3 2 Alignment hole 8 8 Introduction 1. Present key with LED indicator Press to start or stop presenting. Refer to LED indicators of the InstaShow Button and InstaShow Host on page 9 for more information. 2. MODE key Press to pair with an InstaShow Host or to switch to Video/Present mode. 3. USB-C connector Connect to a computer or laptop. 4. RESET Poke the RESET hole to reset the device if the device stops responding. Refer to Resetting a InstaShow Host on page 25 for more information. 1 2 1. Fixture parts for the Antennas Refer to Assembling the InstaShow Host on page 11 for more information. 2. DC 1.5A port Connect to an adapter or a display using a Cable USB A(M) to Micro B(M). 3. HDMI port 1 Connect to a display using a Cable HDMI A(M) to A(M). 4. LAN port Allows users access to the web management interface through a direct or network connection. 5. PAIRING key Press to pair with an InstaShow Button. 6. RESET Poke the RESET hole to reset the device if the device stops responding. Refer to Resetting a InstaShow Button on page 26 for more information. 7. Power button with LED indicator Press to turn the InstaShow Host on and off. 8. Lid of InstaShow Host Refer to Attaching the InstaShow Host to the ceiling on page 11 for more information. LED indicators of the InstaShow Button and InstaShow Host Please refer to the tables below for detailed indicator and status descriptions for the InstaShow Button and InstaShow Host. LED indicator on the InstaShow Button Status Description Static blue Flashing blue Flashing green Static green Flashing red Static red Off Quick flashing red The device is presenting. The device is in pairing state for 10 seconds. The device is upgrading the firmware. The device is connected and working normally. The device is trying to connect to an InstaShow Host or encountering a problem. The device is starting up. The device is powered off. The reset process is triggered. LED indicator on the InstaShow Host Status Description Static blue Flashing blue Flashing green 50% static green Static green Flashing red Static red Off Quick flashing red Connected device is presenting. The device is in pairing state for 2 minutes. The device is upgrading the firmware. The device is in network standby mode. The device is on and ready for connection. The device is encountering a problem. The device is starting up. The device is powered off. The reset process is triggered. Introduction 9 Installation This section will guide you on how to prepare the unit before its initial use. Environment check Before installing your InstaShow kit, check the environmental conditions. 1. Do not install the device near heat sources like radiators or direct sunlight, or in a site with excessive dust or humidity. 2. Ambient temperature conditions are listed as below. Maximum ambient temperature should be
+40C or 104F. Minimum ambient temperature should be +0C or 32F. Storage temperature should be -10C to +60C (14F to 140F). 3. Humidity conditions are listed as below. For storage, the relative humidity should be 5% to 90%
(non-condensing). For operation, the relative humidity should be10% to 80% (non-condensing). As your InstaShow works with different displays, the steps required to complete the installation may vary according to the actual environment and your display specifications. Follow the procedures below and refer to the specified sections for details. 1. Assemble the InstaShow Host with the antennas. See Assembling the InstaShow Host on page 11 for details. 2. Connect the InstaShow Host to the display and power properly. See Connecting the HDMI cable and power on page 16 for details. Four installation methods are provided. Attaching the InstaShow Host to the ceiling Attaching the InstaShow Host to a ceiling mount Placing the InstaShow Host on a table Installing the InstaShow Host on the wall or trolley 3. Connect the InstaShow Button to the desired devices and power properly. See Setting up and powering an InstaShow Button on page 19 for details. 4. Make sure that all the connected devices have been powered on. Press the source button of the display and make sure that the HDMI source has been transmitted. See Pairing a InstaShow Button and InstaShow Host on page 22 for details. 10 Installation Assembling the InstaShow Host Assemble the InstaShow Host with two antennas by turning the antennas clockwise (right) and counterclockwise (left) to fasten them tightly. Setting up the InstaShow Host You are provided with four different ways to position the InstaShow Host. The total weight of the InstaShow Host Unit is 150g. Attaching the InstaShow Host to the ceiling 1. Place the lid on the ceiling and locate the alignment hole. 2. Use the screws provided to lock the lid to the ceiling. 3. Lock the first hole (1). 4. Follow the instruction in the illustration below to lock the other holes (2-4). 5. Rotate the InstaShow Host counterclockwise to affix the InstaShow Host to the lid. 3 1 2 Alignment hole 4 open lock open lock open lock Please only use the screws (M3*16 tapping screw) provided with the kit to mount the InstaShow Host to the ceiling. Please see Positioning the InstaShow Host antennas on page 15 for guidelines on positioning the antenna to maximize signal reception. Attaching the InstaShow Host to a ceiling mount If the display is mounted on the ceiling:
Installation 11 1. Attach the InstaShow Host to the ceiling mount using the provided velcro strap. 2. Fix the InstaShow Host to the mounting holder. 3. Use the supplied velcro to fix the mounting holder and the InstaShow Host to the ceiling mount as shown in the illustration. Please only use the velcro strap (240(L)mm*25(W)mm) provided with the kit to mount the InstaShow Host to a ceiling mount. Please see Positioning the InstaShow Host antennas on page 15 for guidelines on positioning the antenna to maximize signal reception. Placing the InstaShow Host on a table If your display is placed on a table, first attach the lid of to the InstaShow Host in the following the process described below:
1. Align the top of the lid over the bottom of InstaShow Host so that the alignment hole is pointed towards the Open text located at the front side of the InstaShow Host, then push the lid into the InstaShow Host. OPEN LOCK 2. Follow the Lock arrow displayed on the lid and turn the lid counter-clockwise. OPEN LOCK 12 Installation 3. Turn the lid until it clicks into place. OPEN LOCK 4. Attach the rubber feet to the recesses on the lid and put the InstaShow Host right next to the display. Please only use the rubber foot provided with the kit to attach to the InstaShow Host. Please see Positioning the InstaShow Host antennas on page 15 for guidelines on positioning the antennas to maximize signal reception. Installation 13 Installing the InstaShow Host on the wall or trolley If you need to install the InstaShow Host near a display:
1. Use the round double-sided sponge tape provided to stick to the lid of the InstaShow Host. 2. Affix the InstaShow Host on the wall near the display. 3. Keep the antennas away from any signal obstructions. You can also place the InstaShow Host on a mobile display trolley. See the illustration. Please only use the round double-sided sponge tape provided with the kit to stick the lid of the InstaShow Host. Please wait 24 hours after you attach the double-sided sponge tape to the lid of the InstaShow Host. 14 Installation Positioning the InstaShow Host antennas Once you have properly installed the InstaShow Host, follow the guidelines below to position the antennas to maximize signal reception:
For ceiling installation Position the antennas so that they are both pointed downwards at an angle roughly perpendicular to the ceiling:
For ceiling mount installation Position the antennas so that they are both point either upwards or downwards roughly parallel to the ceiling mount:
If you encounter bad signal reception after initial use of the InstaShow Host you can manually adjust the antennas so that they tilt at a slight angle to maximize signal reception. When doing so, avoid tilting the antennas toward the ceiling mount:
Installation 15 Avoid positioning the antennas in a horizontal manner, this may result in a weak signal reception:
If the InstaShow Host is attached to a metallic ceiling mount ensure that the antennas are at least 3 cm away from the metal portion of the ceiling mount:
3 cm 3 cm For table placement Position the antennas so that they are both pointed upwards roughly perpendicular to the table:
Connecting the HDMI cable and power Once the InstaShow Host has been positioned properly near the display, connect the HDMI cable and power to ensure signal transmission. To supply power to the InstaShow Host, do one of the following. Assemble the adapter. See Assembling the adapter on page 17 for details. Some BenQ projector models may be equipped with a USB type A jack (5V/1.5A) to provide power supply to the InstaShow Host. See Power supply via a USB type A jack (5V/1.5A) on page 18 for details. For display models without a USB type A jack (5V/1.5A) for power supply, see Power supply via a power adapter on page 19 for details. 16 Installation Assembling the adapter Every InstaShow adapter provided in the box includes a plug socket and plugs based on the region in which you purchased InstaShow. Below are images of the standard American, standard European, and standard British plugs:
Standard American Standard British Standard European To connect the plug of your choice, follow the steps below. 1. Align and insert the bottom hook to the adapter. 2. Close the gap by pushing the plug. 3. The adapter is successfully assembled when it clips into place. 3 OPEN LOCK H S U P 1 2 To disconnect the plug, follow the steps below. 1 OPEN LOCK 2 1. Push the latch in the middle. 2. Open the gap by pulling the gap downwards. Installation 17 Connecting the HDMI cable Connect the HDMI cable to the HDMI out jack of the InstaShow Host and the HDMI input jack of the projector. HDMI USB HDMI USB Power supply via a USB type A jack (5V/1.5A) Connect one end of the supplied USB cable to the mini USB jack of the InstaShow Host and the other end to the USB type A jack (1.5A) of the BenQ projector. See the illustration. HDMI USB HDMI USB 18 Installation Power supply via a power adapter Connect the supplied USB power adapter to the mini USB jack of the InstaShow Host and plug the other end into a wall socket. The LED indicator on the power button of the InstaShow Host lights up static red when the InstaShow Host is connected to the power mains. HDMI HDMI USB For BenQ IFP (Interactive Flat Panel) products, please have power supplied via a power adapter. LAN connection The InstaShow Host can be connected to a local network or directly to a laptop. The LAN connection can be used to configure your InstaShow and update the software. Insert a network cable with RJ-45 connectors into the LAN port and connect the other side to a LAN. Setting up and powering an InstaShow Button Make sure your laptop supports video output and power delivery via USB-C port (DisplayPort Alternate Mode on USB-C). 1. Connect the InstaShow Buttons USB-C jack to the corresponding input of a laptop. See the illustration. USB-C MODE Installation 19 2. The LED indicator of the InstaShow Button will turn red while the InstaShow Button is starting up. 3. When the InstaShow button is ready to present, the LED indicator will turn green. Press the Present key when the LED indicator turns green. Handle the InstaShow Button cable with care. Rough handling might cause defects. Pull/Push the plug instead of the cable when inserting or removing InstaShow Buttons. If you purchase an additional InstaShow Button (via an InstaShow Button Kit), please follow the process described below:
1. Connect the InstaShow Buttons USB-C jack to the corresponding input of a laptop. See the illustration. USB-C MODE 20 Installation 2. The LED indicator of the InstaShow Button will flash red while the InstaShow Button is starting up. 3. When the InstaShow button is ready to present, the LED indicator will turn green. Press the Present key when the LED indicator turns green. Handle the InstaShow Button cable with care. Rough handling might cause defects. Pull/Push the plug instead of the cable when inserting or removing InstaShow Buttons. Installation 21 Pairing a InstaShow Button and InstaShow Host A InstaShow set includes an InstaShow Host and two InstaShow Buttons, which are paired before shipment. In such a case, you dont need to pair them again. However, if you buy two or more sets of InstaShow, and you want to pair an InstaShow Button with a different InstaShow Host, you need to follow the instruction below. If you buy an additional InstaShow Button kit, and you want to pair the new InstaShow Buttons with your InstaShow Host, you need to follow the instruction below as well. When the InstaShow Host is placed on a table 1. Make sure your InstaShow Host is ready with power supply. Connect the InstaShow Buttons USB-C jack to the corresponding input of a laptop. USB-C MODE 2. When the InstaShow Button is connected to the laptop, the LED indicator of the InstaShow Button will flash red. The InstaShow Button is in pairing mode, waiting to pair with your InstaShow Host. If an InstaShow Button nearby has been paired with an InstaShow Host before, it will turn static green. 22 Installation 3. Press the PAIRING key of the InstaShow Host for five seconds, the LED indicator of the InstaShow Host will blink blue for two minutes, waiting to pair with an InstaShow Button. 00:00:00 00:00:05 PAIRING If the InstaShow Host is attached to the ceiling so that it is not easy to press the PAIRING key, please use the pairing process in the web management interface. Refer to Pairing on page 46 for information. Installation 23 4. Press the MODE key on the side of the InstaShow Button for five seconds. The LED indicator of the InstaShow Button will blink blue for about 10 seconds. The pairing process is ongoing. The Pairing message will be shown on the screen. 00:00:00 00:00:05 MODE pairing... pairing success, sn: WDX10001103G The images are for reference only. Each product has different serial number. 24 Installation 5. The LED indicator of the InstaShow Button turns static green when the InstaShow Host and InstaShow Button are successfully paired. The maximum number of InstaShow Buttons you can pair with one InstaShow Host is 16. Waking up the InstaShow Host When the InstaShow Hosts power indicator turns 50% static green, press the Present key of the InstaShow Button to start a presentation, and the InstaShow Host will wake up automatically. More standby mode and wake up options are configurable via the web management user interface. Refer to page 52 for information. Storing InstaShow Buttons in the cradle You are provided with two different ways to store the InstaShow Buttons in the cradle. Place the InstaShow Buttons in the cradle vertically (1) or horizontally (2). See the illustrations. 1 2 Resetting a InstaShow Host Resetting an InstaShow Host allows you to return the InstaShow Host to its original factory settings. You may want to reset the InstaShow Host because of either one of the following reasons:
Installation 25 You want to clear the web management interface of all changes made to its configurations, such as pairing information, passwords, SSID, Frame Rate, etc. and return it back to its default settings. Refer to Web management on page 34 for more information. You are unable to access the web management interface (for instance due to an altered or lost password). Reset the InstaShow Host using the following steps:
1. Connect the DC/Micro-USB port on the InstaShow Host to a power source and wait for at least 30 seconds. After the InstaShow Host has been connected to a power source for at least 30 seconds, the InstaShow Host LED may indicate any one of the statuses described in LED indicators of the InstaShow Button and InstaShow Host. As long as the InstaShow Host has been connected to a power source for at least 30 seconds, you may proceed to the next step of the resetting process regardless of the status of the InstaShow Host LED. 2. Poke the RESET hole at the rear of the InstaShow Host with a pin for at least 2 seconds. 3. The InstaShow Host LED will begin quick flashing red (flash red twice every second) for 10 seconds, then light up static red for 15 to 20 seconds, indicating that the InstaShow Host is resetting. 4. Once the InstaShow Host LED lights up static green the resetting process is complete. Do not disconnect the InstaShow Host from its power source at any time during the resetting process. Resetting a InstaShow Button Resetting an InstaShow Button allows you to return the InstaShow Button to its original factory settings. You may want to reset an InstaShow Button because it has been paired to a different InstaShow Host (one which was not originally included with the InstaShow Button in the package), and you want to quickly pair it back to its original InstaShow Host. Reset an InstaShow Button using the following steps:
1. Place the InstaShow Button within range of the original InstaShow Host and ensure the LED on the InstaShow Host is static green. 26 Installation 2. Connect the USB-C connector on the InstaShow Button to a powered on laptop and wait for at least 30 seconds. After the InstaShow Button has been connected to a powered on laptop for at least 30 seconds, the InstaShow Button LED may indicate any one of the statuses described in LED indicators of the InstaShow Button and InstaShow Host. As long as the InstaShow Button has been connected to a powered on laptop for at least 30 seconds, you may proceed to the next step of the resetting process regardless of the status of the InstaShow Button LED. 3. Poke the RESET hole at the bottom of the InstaShow Button with a pin for at least 2 seconds. 4. The InstaShow Button LED will begin quick flashing red (flash red twice every second) for 10 seconds, then light up static red for 15 to 20 seconds, indicating that the InstaShow Button is resetting. 5. Once the InstaShow Button LED lights up static green the resetting process is complete. You may also want to reset an InstaShow Button under either one of the following conditions:
You purchased an additional InstaShow Button (via an InstaShow Button Kit) which has not been paired to an InstaShow Host. An InstaShow Button that was included in the original package has been paired to a different InstaShow Host (one which was not originally included with the InstaShow Button in the package), and you want to re-pair the InstaShow button to its original InstaShow Host while the InstaShow Host is not powered on. Under these conditions where the InstaShow Button is not connected to the corresponding InstaShow Host and its LED flashes red, use the following steps to reset the InstaShow button:
1. Connect the USB-C connector on the InstaShow Button to a powered on laptop and wait for at least 30 seconds. After the InstaShow Button has been connected to a powered on laptop for at least 30 seconds, the InstaShow Button LED may indicate any one of the statuses described in LED indicators of the InstaShow Button and InstaShow Host. As long as the InstaShow Button has been connected to a powered on laptop for at least 30 seconds, you may proceed to the next step of the resetting process regardless of the status of the InstaShow Button LED. Installation 27 2. Poke the RESET hole at the bottom of the InstaShow Button with a pin for at least 2 seconds. 3. The InstaShow Button LED will begin quick flashing red (flash red twice every second) for 10 seconds, then light up static red for 15 to 20 seconds, indicating that the InstaShow Button is resetting. 4. Once the InstaShow Button LED flashes red the resetting process is complete. Do not disconnect the InstaShow Button from its power source at any time during the resetting process. 28 Installation Starting and stopping presentations This section will guide you on how to start and stop a presentation using InstaShow. Getting ready Make sure that all the connected devices have been powered on and ready for the presentation. As your InstaShow could work with different projectors, IFPs, TVs, or monitors with standard HDMI ports, the steps required to start a presentation may vary according to the actual environment and your display specifications. Follow the procedures below and refer to the specified sections for details. 1. To start a presentation, see Starting presentation on page 29 for details. 2. To stop a presentation, see Idle presentation on page 31 for details. 3. To learn more about InstaVideo, see Play video with InstaShow on page 32 for details. Starting presentation 1. Make sure power is supplied to the InstaShow Host. See Connecting the HDMI cable and power on page 16 for more information. 2. Choose the HDMI source corresponding to the InstaShow Host on the display. You will see the Guide screen. Depending on the purchased model, you may have different cable(s) on InstaShow Buttons. Connect the InstaShow Buttons jack(s) to the corresponding input(s) of a laptop. Guide Screen Starting and stopping presentations 29 3. Please follow the instruction on the Guide screen to supply power to the InstaShow Button. You can also see Setting up and powering an InstaShow Button on page 19 for more information. The LED indicator on the InstaShow Button is static green when the InstaShow Button is connected and working properly. You will then see the Idle screen. 4. To start a presentation, press the Present key. 5. The device starts presenting, and the LED indicator of the InstaShow Button turns static blue. Idle Screen Present key Make sure the transmission distance between the InstaShow Button and InstaShow Host is within 8M and with no obstacles. InstaShow supports MacBooks and Windows laptops to mirror an extended desktop. 30 Starting and stopping presentations Idle presentation 1. To stop a presentation, press the Present key. 2. The device stops presenting, and the LED indicator of the InstaShow Button turns green. 3. Users can press the Present key to return to the presentation. Present key Starting and stopping presentations 31 Play video with InstaShow Our exclusive InstaVideo function optimizes InstaShow's audiovisual settings to instantly switch from clear Presentation mode to smooth Video mode with stereo sound at the click of a button without requiring IT support, cable clutter or complex software settings. By enabling presenters to quickly customize the projection for precise productivity or smooth wireless Full HD 1080p video, users can confidently blend text, graphs and charts, pictures, and multimedia audio and video without hesitation for the most effective meetings. InstaVideo introduces two modes: Presentation mode and Video mode. 1. The default mode is Presentation mode. It presents clear document files. 2. If you want to view your full HD 1080p video projected smoothly, switch to Video mode by pressing the MODE key to proceed. 32 Starting and stopping presentations 3. You can see the Video message on the upper left corner of the screen. Now you can play full HD 1080p videos smoothly. Video Video InstaShow is primarily for the use of business presentation with documents such as PowerPoint, Word, Excel, PDF, and Full HD video clips. If users have home theater wireless video display demand, please contact local agent about BenQ WDP02 product for home entertainment usage. Starting and stopping presentations 33 Web management Your InstaShow is equipped with a web management interface that enables you to configure its features through a browser such as Google Chrome (version 49.0.26), Internet Explorer (version 8.0), or Firefox (version 46.0.1). The features may vary according to different firmware versions. Accessing the web management interface Logging into the web management interface via direct connection 1. Connect your InstaShow Host directly to a laptop using a network cable (RJ-45) and to a power source using a USB A(M) to micro B(M) cable. 2. Wait until the LED indicator on your InstaShow Host lights up static green. 34 Web management 3. The default IP address of your InstaShow Host is 192.168.20.1. Change your laptop's IP address to 192.168.20.x (e.g. 192.168.20.100). 4. On your browser, enter the IP address: 192.168.20.1. On the login page, enter the default user name (admin) and password (0000). 5. You will successfully log into the web management interface. Web management 35 Logging into the web management interface via LAN If your InstaShow Host is connected to your LAN, you can enter the IP Address shown on the screen via a web browser. 36 Web management Logging into the web management interface via a wireless network InstaShow only supports 802.11ac. If your laptop or mobile device has 802.11ac (5G Wi-Fi) wireless capability, you can locate the InstaShow Host via the WDC10_xxxxxx SSID (shown on the upper right corner of the Guide/Idle screen) in your laptop or mobile devices wireless network menu and connect to it. The default password is the same as the name of the SSID (for example, if the SSID is "WDC10_02A00C", the password will be "WDC10_02A00C"). When the device is connected to the InstaShow Host, enter the IP Address, "192.168.168.2" in a web browser, then enter the user name and password as shown in step 4 of Logging into the web management interface via direct connection on page 34. When an InstaShow Host is properly installed it will broadcast 2 separate SSIDs: one for access to the web management interface (with a name of WDC10_xxxxxx), and another used for data transfer between the InstaShow Host and InstaShow Buttons (with a name of WHE_AP_5G_xxxxxx). For access to the web management interface ensure that your laptop or mobile device only connects to the WDC10_xxxxxx SSID. The following is an example of how you can log into the web management interface via a mobile device with IEEE 802.11ac. 1. Go to Settings > Wi-Fi, and you can find the SSID of your InstaShow Host: WDC10_02A00C. 2. Enter the default password "WDC10_02A00C" and press Connect. 3. Access the web management interface following step 4-5 of Logging into the web management interface via direct connection on page 34. Web management 37 Getting started You can now use the web management interface to configure various settings of your InstaShow Host. Top command buttons Main column Function bar Top command buttons Change language 1. The default language is English. To change the interface language, go to the language settings panel and you can see all available languages. 2. Click the language you want to switch to and your new language will be set. 3. Once a new language has been set both the web management interface and InstaShow OSD will feature the new language. Supported languages vary by country/region where you purchase. Logging out 1. Click Logout on the upper right corner. 38 Web management 2. A confirmation window will pop up. Press Apply to log out. Main column The main column shows the detailed content from the function bar. Web management 39 Function bar Information Click Information and you will see detailed information for System Information, WAN, Wireless Network, and Screen Message. Screen Message You can change the Host Name under System Information. 40 Web management You can enter messages under Screen Message. After filling in a message, press Apply to proceed. Your message will be shown on the upper right corner of Guide/Idle Screen above SSID. For Screen Message, the maximum lines allowed are 3, and the maximum number of characters allowed per line is 19. WAN Click WAN and you will see the default WAN IP Address of the InstaShow Host. The default connection type is DHCP. Acquire the IP Address from your DHCP server of your network. If you want to change your WAN IP Address, choose Static IP under WAN Connection Type. Press Apply after changing the WAN IP Address. Web management 41 Wireless Network Click Wireless Network and you will see the Setting and Wi-Fi Radio Setup menu for the InstaShow Host. You can Enable or Disable a Wi-Fi connection to the InstaShow Host via Enable. The descriptions for each setting is described below:
Setting Enable Disable Description The InstaShow Host broadcasts its SSID which allows users to log into the web management interface via a wireless network. Refer to Logging into the web management interface via a wireless network on page 37 for more information. The InstaShow Host deactivates its SSID which prohibits users from logging into the web management interface via a wireless network. When Wireless Network is disabled users will only be able to log into the web management interface via direct connection or LAN. Refer to Logging into the web management interface via direct connection on page 34 or Logging into the web management interface via LAN on page 36 for more information. 42 Web management When Wireless Network is enabled you can rename the SSID of the Wi-Fi signal via SSID Setting. The InstaShow Host automatically generates an SSID used for data transfer between the InstaShow Host and InstaShow Buttons (with a name of WHE_AP_5G_xxxxxx) which is separate from the SSID used for the web management interfaces wireless connection. This SSID is not displayed in the Wireless Network menu as it cannot be changed or edited. Wi-Fi Security Option provides the user WPA2 and WPA2_Enterprise security options for the InstaShow Hosts wireless connection when users access the web management interface via a wireless network. WPA2 enables WPA2-PSK (pre-shared key) which uses an Advanced Encryption Standard (AES) encryption method. WPA2_Enterprise allows users to get a unique key for a network that needs critical authentication. For RADIUS server settings, contact your IT department for actual settings. The Wi-Fi security options described above only applies to the Wi-Fi connection used to access the web management interface via a wireless network. The Wi-Fi connection used for data transfer between the InstaShow Host and InstaShow Buttons utilizes a fixed WPA2-PSK security setting which cannot be changed. In Wi-Fi Radio Setup, you can change Transmission Power from 1-6 (6 being the strongest). In the real network environment, every scale-up can increase the signal strength between 1-3 dBm. For Web management 43 example, changing Transmission Power from 1 to 2 can increase the signal strength around 2 dBm in real measurement. In Channel, you can configure the InstaShow Host to automatically select the wireless channel with the best performance during the initial setup of the InstaShow Host by selecting Auto, or you can select a wireless channel manually. The default Channel setting for the InstaShow Host is Auto. In cases when the broadcast of a presentation is unstable or choppy, due to interference to the wireless connection between the InstaShow Host and InstaShow Button from other wireless devices in the area, users can switch the Channel by pressing Rescan. By pressing Rescan the InstaShow Host will switch to the wireless channel with the best performance and least interference at the time. After pressing Rescan, the broadcast of the presentation will be interrupted for a few seconds and the LED on the InstaShow Host will flash red then light up static green. Press the Present key on the InstaShow Button afterwards to resume the presentation. Supported wireless channels listed may vary according to wireless regulations of the country/region. 44 Web management After you configure all the Wireless Network settings, press Apply to proceed. Web management 45 Pairing Click Pairing and you will see Pairing and Pairing Status. Pairing is used when the InstaShow Host is attached to the ceiling as it is not easy to press the PAIRING key of the InstaShow Host when the device is high on the ceiling. You can pair a InstaShow Button and InstaShow Host via the web management interface. See Advance Setting on page 49 for more information about EDID status. 1. Connect the InstaShow Buttons USB-C jack to the corresponding port of a laptop. USB-C MODE 46 Web management 2. When the InstaShow Button is successfully connected to the laptop, the LED indicator of the InstaShow Button will blink red. 3. Make sure the InstaShow Host is properly connected to a power source. 4. Press start pairing to pair the InstaShow Host to the InstaShow Button via the web management interface, you will have two minutes to pair with the InstaShow Button. 5. Press the MODE key on the side of the InstaShow Button for five seconds. The LED indicator of the InstaShow Button will blink blue for about 10 seconds. The pairing process is ongoing. A Pairing message will be shown on the screen. 00:00:00 00:00:05 MODE pairing... Web management 47 6. The LED indicator of the InstaShow Button will turn static green when the InstaShow Host and InstaShow Button are successfully paired. pairing success, sn: WDX10001103G Images are for reference only. Each product features a different serial number. The maximum number of InstaShow Buttons you can pair with one InstaShow Host is 16. 7. You may press stop pairing anytime to stop the pairing process. 48 Web management Advance Setting Click Advance Setting to adjust Picture Quality Mode, Frame Rate, Screen Lock, EDID Management, and Standby Mode. You can change mode to Presentation mode, Video mode, and Low Power via Picture Quality Mode. The default mode is Presentation mode. Be aware that after the firmware is upgraded to v2.01, the default mode will be changed to Video mode. The mode set by Picture Quality Mode in web management is the default mode next time when the InstaShow host restarts. That is, if the mode is Video mode and is switched to Presentation mode by the InstaShow button while playing files, the mode will remain Video mode next time the host restarts. A description for the scenarios that are suitable for each mode is described below:
Mode Scenario Presentation mode Video mode For use when highly detailed visuals are necessary. For use when smooth video playback is necessary. Web management 49 Mode Low Power mode Scenario For use when low power consumption is necessary, such as when the laptop which the InstaShow Button is connected to only features a USB 2.0 power connection. The use of Low Power mode will result in a lower display quality and choppier video than Presentation mode and Video mode. When Low Power mode is selected, Picture Quality Mode cannot be changed via the MODE key located on the InstaShow Button. If the user presses the MODE key, the OSD will display the warning icon shown below in the upper left-hand corner:
Frame Rate controls the smoothness of video broadcast by the InstaShow Host. When Video mode is selected you can change the Frame Rate for the video broadcast to High, Medium, or Low. A higher frame rate features video with smoother motion, while a lower frame rate features video with choppier motion. Frame Rate is only adjustable (its default value is set to High) when Video mode is selected. The Frame Rate for Presentation mode and Low Power mode are both fixed to Low and cannot be adjusted. 50 Web management Screen Lock allows you to control the availability of the InstaShow Host for use. When Enable is selected, use of the InstaShow Host for presentation purposes will be prohibited and a lock screen will be broadcast by the InstaShow Host (as shown below) as the LED flashes red. When Disable is selected, normal use of the InstaShow Host is allowed. EDID (Extended Display Identification Data) is the data provided by digital displays (e.g. projectors, TVs, etc) to indicate their capabilities to its media source. When properly connected InstaShow delivers HDMI signals from your video source (i.e. laptop, etc.) to the HDMI display. In order to deliver the optimal audio and video format supported by the InstaShow Host, InstaShow button, and HDMI display, the InstaShow Host reads the EDID data provided by the connected HDMI display and determines the optimal video resolution and audio format based on the video resolution and audio format supported by InstaShow. Once the InstaShow Host decides the optimal video resolution and audio format, the revised EDID will be sent to the InstaShow Button to replace the old EDID. The video source (i.e. laptop, etc.) then automatically outputs the best or suggested video resolution based on the EDID of the connected HDMI display. In order to check the EDID status, the InstaShow Host reads the EDID whenever a display is plugged in, unplugged, or powered on/off. Whenever the InstaShow Host discovers that the EDID of a connected display has changed (i.e. when there has been a change of display), the InstaShow Buttons EDID will be updated when the InstaShow Button or InstaShow Host restarts. Web management 51 You are suggested to have EDID Management On to sync the EDID of the InstaShow Button and the display. If you have EDID Management Off, EDID will not be changed. If you have EDID Management Reset, EDID will be restored to factory default setting. Setting On (Default) Off Reset Description InstaShow automatically configures the source notebook's resolution setting to match the display device pixel-by-pixel for perfectly clear picture quality. InstaShow do not configure the source notebook's resolution setting to match the display device pixel-by-pixel for perfectly clear picture quality. EDID will be restored to factory default setting. Standby Mode allows you to set the conditions that place the InstaShow Host in standby. You can have your Standby Mode Off to prevent the InstaShow Host from going into standby or choose between Network Standby Mode and HDMI Standby Mode. Network Standby Mode disables the HDMI output from the InstaShow Host after a set amount of time in which there is no connection with an InstaShow Button. When the InstaShow Host is in Network Standby Mode the LED will light up 50% static green and power consumption will be roughly 2W. Three time options are provided for Network Standby Mode: 30 minutes, 60 minutes, and 90 minutes. 52 Web management The InstaShow Host will enter Network Standby Mode under the following conditions:
The InstaShow Host has broadcast the Guide screen or Idle screen for the amount of time set in the Standby Mode field. In this circumstance the connected display will usually enter standby or power saving mode after a set period of time based on the configured settings for the display. The InstaShow Host will wake up from Network Standby Mode under the following conditions:
A wireless connection is made between the InstaShow Host and an InstaShow Button (the LEDs on both the InstaShow Host and InstaShow Button are lit up static blue). HDMI Standby Mode, places the InstaShow Host in standby mode if there is no HDMI signal/
connection to the InstaShow Host for at least 10 minutes. When the InstaShow Host is in HDMI Standby Mode the LED will be off and power consumption will be less than 0.5W. The InstaShow Host will enter HDMI Standby Mode under either one of the following conditions:
No HDMI cable connection is made between the InstaShow Host and a display for at least 10 minutes. The display which is connected to the InstaShow Host is powered off for at least 10 minutes. The InstaShow Host will wake up from HDMI Standby Mode under either one of the following conditions:
The display which is connected to the InstaShow Host is powered on. The power button on the InstaShow Host is pressed. The power cable connected to the InstaShow Host is disconnected then reconnected. In cases where users want to conserve energy, Network Standby Mode is a suitable mode as the power consumption for a display (e.g. projectors, TVs, monitors, etc.) is usually greater than the power consumption for the InstaShow Host (5V/1.5A). In cases where the InstaShow Host is attached to a ceiling or the power button is out of reach by the user, HDMI Standby Mode is a suitable mode as it allows the user to power off the InstaShow Host by powering off the display. After you configure all the Advance Setting items, press Apply to proceed. Web management 53 If you want to restart the InstaShow Host, press Restart and a window will pop up. Press OK to proceed. If you want to shutdown the InstaShow Host, press Shutdown and a window will pop up. Press OK to proceed. 54 Web management Scheduling You can change the schedule by clicking Scheduling. You can set System Time and Periodical Restart. You can select your Time Zone and check Enable to set Daylight Saving. You can check Enable to set Periodical Restart. You can also set restart time and day. Web management 55 After you configure all the Scheduling settings, press Apply to proceed. Tool By clicking Tool, you can adjust Password Setup, Firmware Upgrade, Configuration Backup, and Log Setting. Password Setup You can change Password by:
1. Entering your old Password. 2. Entering your New Password. 3. Entering your New Password again to Confirm New Password. 56 Web management 4. Pressing Apply to proceed. 1 2 3 4 Firmware Upgrade/Driver Upgrade Before executing any Firmware Upgrade/Driver Upgrade, please contact your BenQ regional office for access to the upgrade files. Install the latest firmware and driver according to the following sequence:
1. Button_Driver_xxxx.bin 2. Host_Driver_xxx.bin 3. Button_Firmware_xxx.bin 4. Host_Firmware_xxx.bin Upgrades must follow the sequence listed above. Not every upgrade will require all of the 4 files listed above, if an upgrade file package features less than the 4 files above skip the missing file in the sequence. You can change Mode to Firmware Upgrade or Driver Upgrade. Web management 57 To upgrade the InstaShow Button Driver ensure that both the InstaShow Host and InstaShow Button are properly connected and the LEDs on both devices are static green, then follow the steps below:
1. Press Browse and choose the file to upgrade. 2. Choose the InstaShow Button that needs to be updated. Each InstaShow Button has a different Mac address, check the spec label and choose the Mac address of the InstaShow Button. InstaShow Button Model Name: WDC10TC P/N: 5J.JLD28.E10 Power Rating: 5V 0.9A Made in Taiwan S/N : WDX210001203G MAC: 000EA000B90D R 3. Press Driver Upgrade to proceed. 1 2 3 To upgrade the InstaShow Host Driver, ensure that both the InstaShow Host and InstaShow Button are properly connected and the LEDs on both devices are static green, then follow the steps below:
1. Press Browse and choose the file to upgrade. 2. Press Driver Upgrade to proceed. 1 2 To upgrade the InstaShow Button firmware, ensure that both the InstaShow Host and InstaShow Button are properly connected and the LEDs on both devices are static green, then follow the steps below:
1. Press Browse and choose the file to upgrade. 58 Web management 2. Choose the InstaShow Button that needs to be updated. Each InstaShow Button has a different Mac address, check the spec label and choose the Mac address of the InstaShow Button. InstaShow Button Model Name: WDC10TC P/N: 5J.JLD28.E10 Power Rating: 5V 0.9A Made in Taiwan S/N : WDX210001203G MAC: 000EA000B90D R 3. Press Firmware Upgrade to proceed. 1 2 3 To upgrade the InstaShow Host firmware ensure that both the InstaShow Host and InstaShow Button are properly connected and the LEDs on both devices are static green, then follow the steps below:
1. Press Browse and choose the file to upgrade. 2. Press Firmware Upgrade to proceed. 1 2 When upgrading firmware/driver, follow the warning messages shown on the screen. Remember to upgrade all the InstaShow Buttons in the same room. When the device is upgrading its firmware/drivers, the LED on the device will flash green. Do not power off the device when the LED on the device is flashing green. Web management 59 Configuration Backup Configuration backup files feature all the configuration settings for your InstaShow Host except for the host name, SSID and wireless password settings, and pairing status. In Configuration Backup, you can choose Import Configuration File, Export Configuration File, and Factory Default. You can set Import Configuration File by:
1. Pressing Browse and choose the file to import. 2. Pressing Import to proceed. You can set Export Configuration File by:
1. Pressing Export. 1 2 60 Web management 2. Choosing Open or Save the .exp file. 1 2 3. The following set values will not be exported:
Information: Host Name a. b. Wireless Network: SSID setting and password setting c. Pairing: Pairing Status You can have the InstaShow Host restore to Factory Default by pressing Return to Factory Default Setting. Once you press the Return to Factory Default Setting button, a confirmation window will pop up. When the process is confirmed the InstaShow Host will begin restoring to Factory Default and the LED will quick flash red (flash red twice every second) then restart. After the InstaShow Host restarts the entire process is complete. Web management 61 Log Setting Logs are records of all system activity for your InstaShow Host, which may be used by support technicians to track errors or locate bugs. In Log Setting, log can be set to Save To Flash, Downloaded To PC, and Clear Log. a. Save To Flash:
On b. Save To Flash:
Off Allow the InstaShow Host to save the current log into the flash memory. In other words, If the InstaShow Host restarts, the last log will be kept and can be exported by Downloaded To PC. If the InstaShow Host restarts, the last log will disappear and only the current log can be kept and available to be exported by Downloaded To PC. Legal Announcement For information about disclaimer or privacy policy, press Legal Announcement to find out more. 62 Web management Troubleshooting Category Problem Cause Solution Your screen The system is locked. The InstaShow Button is connecting to another InstaShow Host. Pressing time is not enough. Web Management >
Advanced Setting> Screen Lock > Disable The InstaShow Button should be paired again with the InstaShow Host. Press the Present key until the LED indicator turns from green to blue. Insufficient power supply Change power supply of the InstaShow Host to a power adapter. Your screen is not appearing on the display when pressing the InstaShow Button. The screen turns blank or flickers when the InstaShow Host is presenting
(power connect through USB type A not guaranteed with 5V 1.5A). The screen lags seriously and the audio breaks up sometimes. Wi-Fi interference or signal attenuation The message, "No Signal", from the InstaShow Host is shown on the display when the InstaShow Button is presenting, or your screen is blank gray. The connection between your laptop and the InstaShow Button is loose. Your laptop cannot detect the second monitor. Make sure the transmission distance is within 8M and with no obstacles. Restart the InstaShow Host in order to rescan the Wi-Fi 5G channel. Log in Web Management >
Wireless Network > Wi-Fi Radio Setup > toggle the Rescan button. Reconnect the USB-C cable of the InstaShow Button. Reconnect the USB-C cable of the InstaShow Button. Reboot your laptop. Troubleshooting 63 Category Problem Cause Solution The audio signal on your laptop is muted. The audio output of the laptop hasnt been set to the second screen (BenQ InstaShow) from the EDID of the InstaShow Button. The wireless connection is lost between the InstaShow Button and InstaShow Host. Your screen is shown, but your audio is not playing on the audio system of the meeting room. Your content is removed from the display and the LED indicator of your InstaShow Button is blinking red. Right click on the speaker icon and switch off the mute. Change the default audio output to the second screen (BenQ InstaShow) on the laptop. 1. The InstaShow Host will restore the Wi-Fi connection automatically. 2. If this fails, the LED indicator of your InstaShow Button starts blinking red. 3. Unplug the InstaShow Button from your laptop and try again. Wi-Fi interference or signal attenuation The InstaShow Host has not been turned on. The InstaShow Host has not paired with an InstaShow Button. Wi-Fi interference or signal attenuation There is no power supply. Make sure the transmission distance is within 8M and with no obstacles. Make sure InstaShow Host is turned on. The InstaShow Host should pair with the InstaShow Button again. Make sure the transmission distance is within 8M and with no obstacles. Check the USB-C port of your laptop. If the port fails to function, try other USB-C ports. The InstaShow Button has not been properly powered off during the resetting process Reset the InstaShow Button. The LED indicator of the InstaShow Button is blinking red when the power is on. The LED indicator of the InstaShow Button is always off. The LED indicator on the InstaShow Button remains static red even after it has been powered on for 30 seconds. The pairing function cannot be executed via the MODE key while the InstaShow Button is powered on and the LED starts flashing red. Your screen The InstaShow Button The InstaShow Button 64 Troubleshooting Category Problem The InstaShow Host Nothing is shown on the display at all. The InstaShow Host EDID Nothing is shown on the display at all. The LED indicator on the InstaShow Host remains static red even after it has been powered on for 30 seconds. After connecting the InstaShow Button to your laptop, the second screen
(InstaShow) cannot be detected. Cause The display is switched off. The wrong input is selected. The display cable is not connected properly. The display fails to show the InstaShow Hosts output resolution at 720p in
"Guide Screen" or
"Idle Screen". The InstaShow Host is in Network Standby Mode when network standby function is enabled. The InstaShow Host is in HDMI Standby Mode when HDMI standby function is enabled. The InstaShow Host is powered off. Insufficient power supply The InstaShow Host has not been properly powered off during the resetting process The connection between your laptop and the InstaShow Button is loose. Laptop problem The InstaShow Button is shutdown. Solution Switch on the display. Select the correct input. Insert the HDMI cable between the InstaShow Host and the display device again. Replace the display with a new one that supports output resolution at 720p. Press the Present key of the InstaShow Button to start presentation. Briefly press the power button on the InstaShow Host or power on the display
(connected to the InstaShow Host with an HDMI cable). The InstaShow Host will wake up automatically. Briefly press the power button on the InstaShow Host. Change power supply of InstaShow Host to a power adapter. Reset the InstaShow Host. Reconnect the USB-C cable of the InstaShow Button. Reboot your laptop. Reconnect the USB cable of the InstaShow Button. Troubleshooting 65 Category Problem Pairing Windows Software The message,
"Pairing failed", from the InstaShow Host is shown on the display when the InstaShow Host is pairing with the InstaShow Button. When presenting a video file via Gom Media Player, the full-screen image is cut into upper and lower halves. Cause 1. Error: 004 2. The InstaShow Host has reached the maximum number of pairing. Wi-Fi interference or signal attenuation The InstaShow Button has not entered the pairing mode in time. Solution Log into the web management, then select Pairing Status >
Delete Delete unnecessary pairings. Make sure the transmission distance is within 8M and with no obstacles. When the InstaShow Host enters pairing mode, the InstaShow Button should also enter pairing mode within two minutes. Media player Use other media players to play video files, such as Windows Media Player. Cannot Log in Forget the account and password. Web management admin 0000. 1. Reset the InstaShow Host. 2. The default log in account:
3. The default log in password:
Laptop cannot connect the SSID with the correct password by Wi-Fi. Laptop Wi-Fi module cannot support 802.11 AC. Laptop can connect to the InstaShow Host with an Ethernet cable instead of Wi-Fi connection. 66 Troubleshooting
1 | Users Manual statement | Users Manual | 248.49 KiB |
Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
-
Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. IMPORTANT NOTE:
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Country Code selection feature to be disabled for products marketed to the US/CANADA Operation of this device is restricted to indoor use only This equipment should be installed and operated with minimum distance 0.5cm between the radiator & your body. Industry Canada statement:
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference
(2) This device must accept any interference, including interference that may cause undesired operation of the device Cet appareil contient des metteurs / rcepteurs exempts de licence qui sont conformes au
(x) RSS (s) exempts de licence d'Innovation, Sciences et Dveloppement conomique Canada. L'opration est soumise aux deux conditions suivantes:
(1) Cet appareil ne doit pas causer d'interfrences
(2) Cet appareil doit accepter toute interfrence, y compris les interfrences pouvant provoquer un fonctionnement indsirable de l'appareil
(For transmitters equipped with detachable antennas) This radio transmitter (IC: 6175A-WDC10TC) has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device. Le prsent metteur radio (IC: 6175A-WDC10TC) a t approuv par Industrie Canada pour fonctionner avec les types d'antenne numrs ci-dessous et ayant un gain admissible maximal. Les types d'antenne non inclus dans cette liste, et dont le gain est suprieur au gain maximal indiqu, sont strictement interdits pour l'exploitation de l'metteur. Model Type Connector 5150~5250MHz 5250~5350MHz 5470~5725MHz 5725~5850MHz 66722133B1-050 F-F0010019-1 PCB Dipole PCB Dipole UFL UFL 5.08 3.26 5.08 3.26 4.54 3.63 4.76 3.73 Caution:
The device for operation in the band 51505250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems;
Avertissement:
les dispositifs fonctionnant dans la bande de 5150 5250MHz sont rservs uniquement pour une utilisation l'intrieur afin de rduire les risques de brouillage prjudiciable aux systmes de satellites mobiles utilisant les mmes canaux;
Radiation Exposure Statement:
The product comply with the Canada portable RF exposure limit set forth for an uncontrolled environment and are safe for intended operation as described in this manual. The further RF exposure reduction can be achieved if the product can be kept as far as possible from the user body or set the device to lower output power if such function is available. This equipment should be installed and operated with minimum distance 0.5cm (
) between the radiator & your body. Dclaration d'exposition aux radiations:
Le produit est conforme aux limites d'exposition pour les appareils portables RF pour les Etats-Unis et le Canada tablies pour un environnement non contrl. Le produit est sr pour un fonctionnement tel que dcrit dans ce manuel. La rduction aux expositions RF peut tre augmente si l'appareil peut tre conserv aussi loin que possible du corps de l'utilisateur ou que le dispositif est rgl sur la puissance de sortie la plus faible si une telle fonction est disponible. Cet quipement doit tre install et utilis avec un minimum de 0.5cm de distance entre le radiateur et votre corps.
frequency | equipment class | purpose | ||
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1 | 2019-05-30 | 5755 ~ 5795 | NII - Unlicensed National Information Infrastructure TX | Original Equipment |
app s | Applicant Information | |||||
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1 | Effective |
2019-05-30
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1 | Applicant's complete, legal business name |
Benq Corporation
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1 | FCC Registration Number (FRN) |
0006817563
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1 | Physical Address |
16 Jihu Road, Neihu, Taipei 114, Taiwan
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1 |
Taipei, N/A 114
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1 |
Taiwan
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app s | TCB Information | |||||
1 | TCB Application Email Address |
c******@telefication.com
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1 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
JVP
|
||||
1 | Equipment Product Code |
WDC10TC
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
W****** L******
|
||||
1 | Title |
Sr. Director, System & Product Regulatory
|
||||
1 | Telephone Number |
+886-******** Extension:
|
||||
1 | Fax Number |
+886-********
|
||||
1 |
W******@BenQ.com
|
|||||
app s | Technical Contact | |||||
1 | Firm Name |
International Certification Corp.
|
||||
1 | Name |
G****** C********
|
||||
1 | Physical Address |
No.3-1, Lane 6, Wen San 3rd St. Kwei Shan Dist.
|
||||
1 |
Taiwan
|
|||||
1 | Telephone Number |
886-3********
|
||||
1 | Fax Number |
886-3********
|
||||
1 |
G******@icertifi.com.tw
|
|||||
app s | Non Technical Contact | |||||
1 | Firm Name |
International Certification Corp.
|
||||
1 | Name |
W******** L****
|
||||
1 | Physical Address |
No.3-1, Lane 6, Wen San 3rd St. Kwei Shan Dist.
|
||||
1 |
Taiwan
|
|||||
1 | Telephone Number |
886-3********
|
||||
1 | Fax Number |
886-3********
|
||||
1 |
w******@icertifi.com.tw
|
|||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | NII - Unlicensed National Information Infrastructure TX | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | InstaShow Button | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Grant Comments | Power output listed is conducted. This is a portable device. The SAR data in this filing is applicable to demonstrate compliance for body operating conditions and is limited to the specific configuration tested for this filling. SAR has been evaluated at 5 mm. End-users must be informed regarding RF exposure compliance. The highest reported SAR values for body use condition is 1.1 W/kg. Operations in 5150-5250 MHz band is for indoor use only. This device has a 40 MHz bandwidth mode. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
International Certification Corp.
|
||||
1 | Name |
F******** C****
|
||||
1 | Telephone Number |
886-3******** Extension:
|
||||
1 | Fax Number |
886-3********
|
||||
1 |
J******@icertifi.com.tw
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15E | MO | 5190 | 5230 | 0.047 | |||||||||||||||||||||||||||||||||||
1 | 2 | 15E | MO | 5755 | 5795 | 0.048 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC