Users Manual SRP-F310/312/313II Front Exit Thermal Printer IFJ-W, IFJ-Bi(Equipped Interface card) Rev. 1.00 http://www.bixolon.com SRP-F310/312/313II Safety Precautions In using the present appliance, please keep the following safety regulations in order to prevent any hazard or material damage. WARNING Violating following instructions can cause serious injury or death. Do not plug several products in one multi-outlet. This can provoke over-heating and a fire. If the plug is wet or dirty, dry or wipe it before usage. If the plug does not fit perfectly with the outlet, do not plug in. Be sure to use only standardized multi-outlets. You must use only the supplied adapter. It is dangerous to use other adapters. ONLY SUPPLIED ADAPTER PROHIBITED PROHIBITED Do not pull the cable to unplug. This can damage the cable, which is the origin of a fire or a breakdown of the printer. Keep the plastic bag out of childrens reach. If not, a child may put the bag on his head. PROHIBITED PROHIBITED Do not plug in or unplug with your hands wet. You can be electrocuted. Do not bend the cable by force or leave it under any heavy object. A damaged cable can cause a fire. PROHIBITED PROHIBITED Rev. 1.00
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CAUTION Violating following instructions can cause slight wound or damage the appliance. SRP-F310/312/313II If you observe a strange smoke, odor or noise from the printer, unplug it before taking following measures. Switch off the printer and unplug the set from the mains. After the disappearance of the smoke, call your dealer to repair it. Keep the desiccant out of childrens reach. If not, they may eat it. TO UNPLUG PRINTER PROHIBITED Install the printer on the stable surface. If the printer falls down, it can be broken and you can hurt yourself. PROHIBITED PRINTER Use only approved accessories and do not try to disassemble, repair or remodel it for yourself. Call your dealer when you need these services. Do not touch the blade of auto cutter. DISASSEMBLING PROHIBITED Do not let water or other foreign objects in the printer. If this happened, switch off and unplug the printer before calling your dealer. Do not use the printer when it is out of order. This can cause a fire or an electrocution. Switch off and unplug the printer before calling your dealer. PRINTER PROHIBITED PRINTER TO UNPLUG PRINTER DEALER Rev. 1.00
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SRP-F310/312/313II Warning - U.S.A i) Class B Digital Device This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications, However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help. ii) Changes or modifications not expressly approved by the manufacturer could void the users authority to operate the equipment. iii) Cation: Exposure to Radio Frequency Radiation. To comply with FCC RF exposure compliance requirements, a separation distance of at least 20 cm must be maintained between the antenna of this device and all persons. Notice - Canada This Apparatus complies with class B limits for radio interference as specified in the Canadian department of communications radio interference regulations. Get appareil est conforme aux normes class B dinterference radio tel que specifier par ministre canadien des communications dans les reglements dinterference radio. Caution Some semiconductor devices are easily damaged by static electricity. You should turn the printer OFF, before you connect or remove the cables on the rear side, in order to guard the printer against the static electricity. If the printer is damaged by the static electricity, you should turn the printer OFF. Rev. 1.00
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SRP-F310/312/313II Waste Electrical and Electric Equipment (WEEE) This marking shown on the product or its literature, indicates that is should not be disposed with other household wastes at the end of its working life, To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take this item for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product should not be mixed with other commercial wastes for disposal. Rating Label Symbol Information DC (Direct current) Notice
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
may cause undesired operation. Label Material
* Control Label: PC
* Other Labels: PET Rev. 1.00
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SRP-F310/312/313II Introduction SRP-F310/312/313II series printers have been designed to be connected to various types of electronic devices such as ECR (Electronic Cash Register), POS (Point Of Sales), and computer peripheral devices. 1. High speed printing: 82.74/93.33 lines per second. 2. Low noise thermal printing. 3. Support of USB & Ethernet (built-in type), serial, parallel, POWERED USB, Wireless LAN, and Bluetooth interfaces 4. The data buffer allows the unit to receive print data even during printing. 5. Peripheral units drive circuit enables control of external devices such as cash drawer. 6. Bar code printing is possible by using a bar code command. 7. Different print densities can be selected by DIP switches. For network information, refer to the Network user manual Please be sure to read the instruction in this manual carefully before using your new SRP-F310/312/313II Use only authorized supplies that can be trusted!
- We are not responsible for quality and service for damage caused by the use of unauthorized products(or recycled ones).
- The following Bluetooth mark and QD ID B021701 is only applicable to models with the Bluetooth SIG qualification. We at BIXOLON maintain ongoing efforts to enhance and upgrade the functions and quality of all our products. In following, product specifications and/or user manual content may be changed without prior notice. Rev. 1.00
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SRP-F310/312/313II Table of Contents 1. Setting Up the Printer .................................................................................................. 8 1-1 Unpacking ................................................................................................................. 8 1-2 Interface .................................................................................................................... 9 1-2-1 USB Interface ............................................................................................... 9 1-2-2 Ethernet Interface ......................................................................................... 9 1-2-3 Serial Interface (RS-232C) ......................................................................... 10 1-2-3-1 Single Interface .................................................................................. 10 1-2-3-2 Dual Interface ..................................................................................... 10 1-2-4 Parallel Interface (IEEE1284) ..................................................................... 12 1-2-5 Powered USB Interface .............................................................................. 13 1-2-6 Bluetooth / WLAN Interface ........................................................................ 13 1-2-6-1 Bluetooth Interface ............................................................................. 13 1-2-6-2 Wireless LAN Interface ...................................................................... 14 1-3 Connecting the Drawer ........................................................................................... 14 1-4 Setting the Dip Switches ......................................................................................... 15 1-4-1 Serial Interface ........................................................................................... 15 1-4-2 Parallel / USB / Ethernet / Wireless LAN / Powered USB Interface ............ 15 1-4-3 Bluetooth Interface ..................................................................................... 15 1-5 Installing or Replacing the Paper ............................................................................ 16 1-6 Using 83mm Paper ................................................................................................. 18 1-7 Recommended Papers ........................................................................................... 18 1-8 Adjustments and Settings ....................................................................................... 19 1-9 Using the Printer ..................................................................................................... 19 1-10 Connecting the Computer ..................................................................................... 20 1-11 Connecting the Power Supply............................................................................... 20 2. Self Test ...................................................................................................................... 21 3. Hexadecimal Dumping .............................................................................................. 22 4. Specification .............................................................................................................. 23 5. Appendix .................................................................................................................... 24 5-1 Cleaning Printer ...................................................................................................... 24 Rev. 1.00
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SRP-F310/312/313II 1. Setting Up the Printer 1-1 Unpacking Your printer box should include these items. If any items are damaged or missing, please contact your dealer for assistance. SRP-F310/312/313II CD Roll Paper Manual Power Cord Rev. 1.00
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SRP-F310/312/313II 1-2 Interface You can connect up the three cables to the printer. They all connect to the connector panel on the back of the printer, which is shown below:
CAUTIONS Before connecting any of the cables, make sure that both the printer and the host are turned off. USB connector ETHERNET connector Function Frame Ground Host Power Data Line (D-) Data Line (D+) Signal Ground Assignment (Color) Drain Wire Red White Green Black TD+
TD-
TCT NC NC RCT RD+
RD-
Color WHITE ORANGE ORANGE WHITE GREEN BLUE WHITE BLUE GREEN WHITE BROWN BROWN Function Transmit +
Transmit -
Receive +
Receive -
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* IP and MAC information can be obtained from the self-test. Refer to the Ethernet Users Manual that is available from the BIXOLON website for more detailed information.
* For using this interface in the Bluetooth or WLAN applied product, Printer wiring requires to use double shielded (Cat 7) Ethernet cable. 1-2-1 USB Interface Pin No. Shell Signal Name Shield VBUS D-
D+
GND 1-2-2 Ethernet Interface Pin No. Signal Name 1 2 3 4 1 2 3 4 5 6 7 8 Rev. 1.00
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SRP-F310/312/313II USB connector ETHERNET connector USB connector ETHERNET connector 1-2-3 Serial Interface (RS-232C) 1-2-3-1 Single Interface Interface connector 1-2-3-2 Dual Interface Interface connector
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Rev. 1.00 Pin No. Signal Name Direction Main Frame GND
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2 3 TXD RXD Output Input 6 DSR Input 7 Signal GND
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20 DTR Output Shield Frame GND
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SRP-F310/312/313II Function Frame Ground Data Transmission Data Reception This signal shows whether the host computer can receive data (hardware flow control). 1) MARK (Logic 1): The host computer can 2) SPACE (Logic 2): The host computer cannot receive data. receive data. 3) After checking the signal in the printer, it transmits data to the host. 4) When XON / XOFF flow control is selected, the printer does not confirm this signal. Signal Ground This signal shows whether the printer works or not
(hardware flow control). 1) MARK (Logic 1): Printer is working. 2) SPACE (Logic 2): Printer is not working. 3) After checking the signal in the printer, it transmits data to the host. 4) When XON/XOFF flow control is selected, the printer does not confirm this signal. Frame Ground Rev. 1.00
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Compatibility Mode nStrobe Data 0 (LSB) Nibble Mode HostClk Byte Mode HostClk Data 0 (LSB) 1-2-4 Parallel Interface (IEEE1284) Interface connector Pin No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 31 32 33 34 35 36 19~30 Source Host Host / Printer Host / Printer Host / Printer Host / Printer Host / Printer Host / Printer Host / Printer Host / Printer Printer Printer Printer Printer Host
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Printer Host Printer Printer Printer Host Data 7 (MSB) Data 1 Data 2 Data 3 Data 4 Data 5 Data 6 nAck Busy Perror Select nAutoFd NC GND FG Logic-H GND nInit nFault GND DK_Status
+5V nSelectIn SRP-F310/312/313II USB connector ETHERNET connector
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NC GND FG Logic-H GND nInit ND ND ND Data 1 Data 2 Data 3 Data 4 Data 5 Data 6 NC GND FG Logic-H GND nInit ND ND ND PtrClk PtrBusy / Data3,7 AckDataReq / Data2,6 Xflag / Data1,5 HostBusy Data 7 (MSB) PtrClk PtrBusy AckDataReq Xflag HostBusy nDataAvail / Data0,4 nDataAvail 1284-Active 1284-Active Rev. 1.00
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1-2-5 Powered USB Interface Interface connector SRP-F310/312/313II USB connector ETHERNET connector Pin No. Shield 1 2 3 4 5 6 7 8 Signal Name Shield PGND VPP24V GND D+
D-
VBUS VPP24V PGND Function Frame Ground Main Power Ground Main Power Signal Ground Data Line (D+) Data Line (D-) Hose Power Main Power Main Power Ground
* For cable and connector information, refer to the web-site (www.powered.org)
* In case of using Powered USB interface, the other USB interface provided by default is not useful. (In this case, USB communication is only available through the Powered USB) 1-2-6 Bluetooth / WLAN Interface Interface connector USB connector ETHERNET connector 1-2-6-1 Bluetooth Interface 1) Bluetooth Communication Specifications Item Frequency Version Module Type 2) Bluetooth Connection Specifications 2.402~2.480 GHz 2.1 + EDR Class 1 Printer can be connected to terminal devices with Bluetooth communication capability
(PDA, PC, smartphone, tablet PC, etc.)
* Refer to the Bluetooth Connection Manual for more detailed instructions about how to establish the connection. Rev. 1.00
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1-2-6-2 Wireless LAN Interface 1) Wireless LAN Communication Specifications Item Frequency Channel Protocol 2) Connecting Wireless LAN SRP-F310/312/313II Specifications 2.412~2.484 GHz Channel 1~13 802.11b, 802.11g, 802.11n Printer can be connected to terminal devices with wireless LAN communication capability (PDA, PC, smartphone, tablet PC, etc.).
* Refer to the Wireless LAN Connection Manual for more detailed instructions about how to establish the connection. 1-3 Connecting the Drawer Connect the cash drawer connecting cable to the cash drawer connection in the rear of the printer. WARNING Use a drawer that matches the printer specification. Using an improper drawer may damage the drawer as well as the printer. CAUTIONS Do not connect a telephone line to the drawer kick-out connector. Otherwise, the telephone line and the computer may be damaged. Pin No. 1 2 3 4 5 6 Signal name Frame ground Drawer kick- out drive signal 1 Drawer open/close signal
+24V Drawer kick- out drive signal 2 Signal ground Direction Output Input Output
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Rev. 1.00
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SRP-F310/312/313II Function Auto-Cutter Selection 1-4 Setting the Dip Switches 1-4-1 Serial Interface DIP Switch 1 SW 1-1 1-2 1-3 1-4 1-5 1-6 1-7 1-8 Handshaking Word length Parity check Parity selection Baud rate selection ON Disable XON / OFF 7 bits Yes EVEN OFF Enable DTR / DSR 8 bits No ODD Refer to the Following Table 1 Function 1-4-2 Parallel / USB / Ethernet / Wireless LAN / Powered USB Interface DIP Switch 1 SW 1-1 1-2
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1-8 Auto-Cutter Selection OFF Enable Reserved Disable ON
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Auto-Cutter Selection Function 1-4-3 Bluetooth Interface DIP Switch 1 SW 1-1 1-2 1-3 1-4 1-5 1-6 1-7 1-8 Reserved Reserved Reserved Reserved Reserved Reserved Bluetooth mode Transmission speed 2400 baud 4800 baud 9600 baud 19200 baud 38400 baud 57600 baud 115200 baud ON Disable
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iOS
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SW1 6 ON ON OFF OFF OFF OFF ON SW1 7 OFF OFF ON OFF ON OFF ON OFF Enable
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Normal
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SW1 8 OFF ON OFF OFF ON ON ON Default OFF OFF OFF OFF OFF OFF ON OFF Default OFF OFF Default OFF OFF OFF OFF OFF OFF ON OFF Default 9600 Auto Cutter Enable / Disable selection Table 1 - Baud Rate Selection SW1 - 1 Application Rev. 1.00
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Dip Switch Set 1 ON OFF Ignores Auto Cutter error for continuous printing Auto Cutter Disable Auto Cutter Enable SRP-F310/312/313II 1-5 Installing or Replacing the Paper CAUTIONS Be sure to use paper rolls that meet the specifications. Do not use paper rolls that have the paper glued to the core because the printer may not detect the paper end correctly. Do not use paper wider than 80 mm or plastic paper tube when using a printer that specifies 80 mm paper. 1-5-1 Make sure that the printer is not receiving data; otherwise, data may be lost. 1-5-2 Open the paper roll cover by pressing the Push button. CAUTIONS Do not open the print cover while the printer is operating. This may damage the printer. 1-5-3 Remove any existing used paper roll core when replacing the paper roll 1-5-4 Insert the paper roll as shown. Rev. 1.00
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1-5-5 Check the orientation of the roll paper when inserting it into the printer. SRP-F310/312/313II 1-5-6 Pull out a small amount of paper, as shown. Then close the cover. CAUTIONS When closing the cover, press the center of printer cover firmly to prevent paper miss-loading. 1-5-7 Tear off the paper as shown.
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Rev. 1.00 SRP-F310/312/313II 1-6 Using 83mm Paper Use of the partition depends on the width of the paper. 1-6-1 Remove the partition as shown in the following picture when using 83 mm paper. NOTE Partition is installed at the factory for 80 mm paper. Fig 1 Fig 2 CAUTIONS Do not rotate the partition while removing it from the printer as shown in Fig 1 because the holder may be damaged. Lift up the partition as shown in Fig 2 to remove it safely. 1-6-2 The rest of the installation process after this step is the same as the procedure described in 1-5. 1-7 Recommended Papers
- TF50KS-E (Paper Thickness: 65m): Nippon Paper Industries Co., Ltd.
- PD 160R (Paper Thickness: 75m): New Oji Paper Mfg. Co., Ltd.
- P350 (Paper Thickness: 62m): Kansaki Specialty Paper, Inc. (USA) CAUTIONS Use of papers other than those recommended above may damage TPH or degrade the printing quality and our company is not responsible for the damage caused by non-
recommended papers. If you have to use other products, we recommend that you use papers with a similar level of quality to the recommended ones. Rev. 1.00
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SRP-F310/312/313II 1-8 Adjustments and Settings The SRP-F310/F312/F313II is set up at the factory to be appropriate for almost all users. It does, however, offer some settings for users with special requirements. It has DIP switches that allow you to change communication settings, such as handshaking and parity check, as well as print density. One of the features of the SRP-F310/F312/F313II is to detect the remaining level of paper. Paper LED will be turned on if the paper sensor detects that the remaining level of paper is lower than the preset level. This warning level can be changed by rotating the paper sensor tab forward or backward (refer to the following picture). 1-9 Using the Printer Control Panel POWER The POWER light is on whenever the printer is on. ERROR This indicates an error. PAPER This light indicates the near end of the paper roll. Install a new paper roll and the printer will continue printing. When the light blinks, it indicates the self-test printing standby state or macro execution Standby state when the macro execution command is used. FEED Press the FEED button once to advance paper one line. You can also hold down the FEED button to feed paper continuously. Rev. 1.00
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SRP-F310/312/313II 1-10 Connecting the Computer You need an appropriate interface cable. 1-10-1 Plug the cable connector securely into the printers interface connector. 1-10-2 Tighten the screws on both sides of the cable connector. 1-10-3 Attach the other end of the cable to the computer. 1-11 Connecting the Power Supply CAUTIONS When connecting or disconnecting the power supply from the printer, make sure that the power supply is not plugged into an electrical outlet. Otherwise you may damage the power supply or the printer. If the power supplys rated voltage and your outlets voltage do not match, contact your dealer for assistance. Do not plug in the power cord. Otherwise, you may damage the power supply or the printer. 1-11-1 Make sure that the printers power switch is turned off, and the power supplys power cord is unplugged from the electrical outlet. 1-11-2 Check the label on the power supply to make sure that the voltage required by the power supply matches that of your electrical outlet. 1-11-3 Plug in the power supplys cable as shown below. Notice that the flat side of the plug faces down. NOTE To remove the DC cable connector, make sure that the power supplys power cord is unplugged; then grasp the connector at the arrow and pull it straight out. Rev. 1.00
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SRP-F310/312/313II 2. Self Test The self-test checks whether the printer has any problems. If the printer does not function properly, contact your dealer. The self-test checks the following:
2-1 Make sure paper roll has been installed properly. 2-2 Turn on the power while holding down the FEED button with beep. The self-test begins. 2-3 The self-test prints the current printer status, which provides the control ROM version and the DIP switch setting. 2-4 After printing the current printer status, self-test printing will print the following, and pause (The PAPER LED light blinks). SELF-TEST PRINTING. PLEASE PRESS THE FEED BUTTON. 2-5 Press the FEED button to continue printing. The printer prints a pattern using the built-in character set. 2-6 The self-test automatically ends and cuts the paper after printing the following.
*** COMPLETED ***
2-7 The printer is ready to receive data as soon as it completes the self-test. Rev. 1.00
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SRP-F310/312/313II 3. Hexadecimal Dumping This feature allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hexadecimal dump function, the printer prints all commands and data in hexadecimal format along with a guide section to help you find specific commands. To use the hexadecimal dump function, follow these steps. 3-1 After you make sure that the printer is off, open the cover. 3-2 Turn on the printer, while holding down the FEED button with beep. 3-3 Close the cover, then the printer enters the hexadecimal dump mode. 3-4 Run any software program that sends data to the printer. The printer will print all the codes it receives in a two-column format. The first column contains the hexadecimal codes and the second column gives the ASCII characters that corresponds to the codes. 1B 21 00 1B 26 02 40 40 40 40 02 0D 1B 44 0A 14 1E 28 28 28 00 01 0A 41 0D 42 0A 43 43 43
. ! . . & . @ @ @ @
. . . D . . . . ( ( (
. . . A . B . C C C A period (.) is printed for each code that has no ASCII equivalent. During the hex dump, all commands except DLE EOT and DLE ENQ are disabled. 3-5 When the printing finishes, turn off the printer. 3-6 Turn on the printer and then the hexadecimal mode is off. Rev. 1.00
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4. Specification Printing method Dot density Printing width Paper width Characters per line (default) Printing speed Receive Buffer Size SRP-F310/312/313II Thermal line printing SRP-F310II: 180dpi(7dots/mm) SRP-F312II: 203dpi(8dots/mm) SRP-F313II: 203dpi(8dots/mm) SRP-F310II: 72mm SRP-F312II: 72mm SRP-F313II: 80mm 79.50.5mm/82.50.5mm SRP-F310II: 42(Font A), 56(Font B) SRP-F312II: 48(Font A), 64(Font B) SRP-F313II :53(Font A), 71(Font B) SRP-F310II: 82.74 lines/sec, Max. 350 mm/sec SRP-F312II: 93.33 lines/sec, Max. 350mm/sec SRP-F313II: 93.33 lines/sec, Max. 350mm/sec 4K Bytes NOTE: Printing speed may be slower, depending on the data transmission speed andthe combination of control commands. Supply voltage Environmental Conditions LIFE *
MCBF *
SMPS Input voltage 100~240VAC Frequency Temperature 50/60Hz SMPS Output voltage 24VDC 0~45
-20~60 10~80 % RH (Operating) 10~90 % RH (Storage)
; Except for paper 150 Km 1,800,000 Cut Printer Head *) Auto Cutter Humidity Printer Mechanism *) 70,000,000 lines
(Operating)
(Storage)
*) The specifications were determined based on operation at normal temperature using designated paper on default settings. They are subject to change depending on temperature or printing level.
*) The specifications were tested according to standard reliability. If you want to test the product to determine its life cycle, please contact us for more details and comply with the standard reliability for testing.
** The switch is the disconnecting device. Turn off switch from any hazard. Rev. 1.00
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SRP-F310/312/313II 5. Appendix 5-1 Cleaning Printer Paper dust inside the printer may lower the print quality. In this case clean the printer as follows:
5-1-1 Open the printer cover and remove any paper. 5-1-2 Clean the print head with a cotton swab moistened with alcohol solvent. 5-1-3 Clean the paper sensor and paper roller with a cotton swab and a dry cloth. 5-1-4 Insert a paper roll and close the printer cover. The remaining amount of paper detected by paper near-end sensor varies with the diameter of the paper core. To set the paper near-end sensor, contact your dealer. Rev. 1.00
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