Users Manual XQ-840 Series THERMAL LABEL PRINTER Ver. 1.00 http://www.bixolon.com XQ-840 Series Introduction The XQ-840 series printer is an All-in-One printing solution which offers various printing applications and can be customized to meet the customer's requirements. The main features of the printer are as follows 1. XQ-840 : Maximum 152mm/s(Max 6ips) printing speed XQ-843 : Maximum 100mm/s(Max 4ips) printing speed 2. 4inch THERMAL LABEL PRINTER 3. 194 x 273 x 212 (W x D x H) 4. Support for multiple interfaces
(Standard: Ethernet, USB A-Type(USB Host), Bluetooth, Wi-Fi) 5. Easy media loading 6. Can print a range of barcodes 7. Option : Peeler, Auto Cutter 8. Tablet model (Android OS, 8inch, 800 x 1280) It is advisable to read the contents of this manual carefully before using the printer for the first time. Use only authorized supplies that can be trusted!
- We are not responsible for quality and service for damage caused by the use of unauthorized products (or recycled ones). Ver. 1.00
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Safety Information XQ-840 Series Warning: Warnings must be heeded carefully in order to prevent serious physical harm. Caution: Cautions must be heeded in order to prevent minor injuries, equipment damage, or data loss. Symbol Information DC (Direct current) Warning, Caution USB LAN (Ethernet) Ver. 1.00
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XQ-840 Series Table of Contents 1. Content Confirmation .......................................................................................................... 9 2. Product Part Names ........................................................................................................... 10 3. Installation & Usage ........................................................................................................... 12 3-1 Printer Installation Placings ............................................................................................. 12 3-2 Power Connection ........................................................................................................... 13 3-3 Interface .......................................................................................................................... 15 3-4 Interface Setting .............................................................................................................. 17 3-4-1 Ethernet .............................................................................................................. 17 3-4-2 Bluetooth ............................................................................................................. 18 3-4-3 Wi-Fi .................................................................................................................... 19 3-5 Media Installation ............................................................................................................ 20 3-6 Button & LED .................................................................................................................. 22 3-6-1 Button Operations ............................................................................................... 22 3-6-2 LED Indicator For Various Printer Statuses ......................................................... 23 4. Self-test ............................................................................................................................... 24 5. Detailed Features ............................................................................................................... 25 5-1 Stand-alone Configuration Mode ..................................................................................... 25 5-1-1 Start Stand-alone Configuration Mode and execute each function ...................... 25 5-1-2 Function List Of Stand-alone Configuration Mode ............................................... 25 5-2 Pause/Cancel .................................................................................................................. 26 5-2-1 Pause/Resume Function ..................................................................................... 26 5-2-2 Print Cancellation ................................................................................................ 26 5-3 Media Calibration ............................................................................................................ 27 5-3-1 About Media Calibration ...................................................................................... 27 5-3-2 When Is Media Calibration Required? ................................................................. 27 5-3-3 How To Perform Media Calibration ...................................................................... 27 5-4 Smart Media Detection .................................................................................................... 28 5-5 Gap Sensor Auto Calibration Mode ................................................................................. 28 5-6 B/M Sensor Auto Calibration Mode ................................................................................. 29 5-7 Cover Closing Mode ........................................................................................................ 29 5-7-1 About Cover Closing Mode ................................................................................. 29 5-7-2 How to switch the printer from Cover Close Mode to Print Standby Mode .......... 29 5-8 Data Dump Mode ............................................................................................................ 30 5-9 Factory Reset .................................................................................................................. 30 5-10 Media Installation Method of Peeler(Option) Model ...................................................... 31 5-11 Using Fan-fold ............................................................................................................... 34 5-11-1 Printer Preparation ............................................................................................ 34 5-11-2 When Using Fan-fold Media .............................................................................. 35 5-12 Auto Cutter (Option) ...................................................................................................... 36 6. Cleaning Printer .................................................................................................................. 37 6-1 Cleaning Head ................................................................................................................ 37 6-2 Replacing Roller .............................................................................................................. 38 6-3 Cleaning Sensors, Roller or/and media Path .................................................................. 39 Ver. 1.00
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XQ-840 Series 7. Appendix ............................................................................................................................. 40 7-1 Specifications .................................................................................................................. 40 7-2 Label Types ..................................................................................................................... 40 Ver. 1.00
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XQ-840 Series Manual Information This users guide contains basic information for product usage as well as for emergency measures that may be required. The following separate manuals provide more detailed content on various technological issues and areas. 1. Programming (SLCS) Manual 2. mPrint Manual This manual provides information on label printer commands. This manual provides information on printing PDF file, image and Web page via Android devices. 3. Label Artist Mobile Manual This manual provides information on printing custom Label and Template. 4. Food Safety Label App Manual This manual provides information on printing MRD(Made Ready Discard) Label. Ver. 1.00
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XQ-840 Series Safety Precautions In using the present appliance, please keep the following safety regulations in order to prevent any hazard or material damage. WARNING Warnings must be heeded carefully in order to prevent serious physical harm. Do not plug several products in one multi-outlet. This can provoke over-heating and a fire. If the plug is wet or dirty, dry or wipe it before usage. If the plug does not fit perfectly with the outlet, do not plug in. Be sure to use only standardized multi-outlets. You must use only the supplied adapter. It is dangerous to use other adapters. ONLY SUPPLIED ADAPTER PROHIBIT PROHIBIT Do not pull the cable to unplug. This can damage the cable, which is the origin of a fire or a breakdown of the printer. PROHIBIT Do not plug in or unplug with your hands wet. You can be electrocuted. PROHIBIT Keep the plastic bag out of childrens reach. If not, a child may put the bag on his head. PROHIBIT Do not bend the cable by force or leave it under any heavy object. A damaged cable can cause a fire. PROHIBIT Ver. 1.00
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CAUTION Cautions must be heeded in order to prevent minor injuries, equipment damage, or data loss. XQ-840 Series If you observe a strange smoke, odor or noise from the printer, unplug it before taking following measures. Switch off the printer and unplug the set from the mains. After the disappearance of the smoke, call your dealer to Keep the desiccant out of childrens reach. If not, they may eat it. repair it. TO UNPLUG PRINTER PROHIBIT Install the printer on the stable surface. If the printer falls down, it can be broken and you can hurt yourself. PRINTER PROHIBIT Use only approved accessories and do not try to disassemble, repair or remodel it for yourself. Call your dealer when you need these services. Do not touch the blade of auto cutter. DISASSEMBLING PROHIBITED PRINTER Do not let water or other foreign objects in the printer. If this happened, switch off and unplug the printer before calling your dealer. Do not use the printer when it is out of order. This can cause a fire or an electrocution. Switch off and unplug the printer before calling your dealer. PROHIBIT PRINTER TO UNPLUG PRINTER DEALER
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Ver. 1.00 1. Content Confirmation The following items should all be contained in the printer package. Contact the dealer from which the purchase was made if any item is damaged and/or missing. XQ-840 Series XQ-840 Series Power Cord AC/DC Adapter Quick Manual Ver. 1.00
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2. Product Part Names XQ-840 Series Pause Button Feed Button Printer Head Sensor Micro USB Tablet Power Button Cover Lever Media Cover Media Guide Media Holder Cover STD Ver. 1.00
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XQ-840 Series Power Switch Power Jack Fan-Fold Media Cover LAN
(Ethernet) USB A-Type Ver. 1.00
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3. Installation & Usage 3-1 Printer Installation Placings Install the printer in a location that meets the following conditions.
- Allow sufficient space around the printer for proper ventilation. XQ-840 Series
- Install the printer on a flat and level surface.
- Avoid humid environment. Ver. 1.00
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3-2 Power Connection Connect power to the printer as shown below. XQ-840 Series Tablet Power Button Power Switch OFF AC/DC Adapter Power Cord 1) Turn off the printer power switch. 2) Check to see that the AC/DC adapter voltage matches that of the power source. 3) Connect the AC/DC adapter jack to the printer power connector. 4) Connect the power cord to the AC/DC adapter. 5) Connect the power cord to a power source/outlet.
- When the power cord is connected, the tablet device will turn on regardless of the position of the power switch.
- By using the power button on your tablet device, you can turn the device on or off independently. Note Ver. 1.00
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XQ-840 Series
- Only use a power supply provided by BIXOLON. BIXOLON shall bear no responsibility for damage caused by using a third-party power supply.
- Check the power supplys label to check its electronic specs.
- For the safety of people and equipment, please use the appropriate power cord for your country or region.
- When removing the power supply, make sure you have a firm grasp of the plug terminal of the power cable and the printer and pull horizontally.
- Pay attention to the direction in which you insert the power cable. Caution O X
- Be sure to turn off the printer before connecting the power cord to the printer connector. This can cause serious electrical damage and bodily injury.
- Do not operate the printer and power supply in a humid environment. This can cause serious electrical damage and bodily injury.
- Do not connect an input voltage beyond the specifications of the power supply. This may result in product damage and fire. Warning Ver. 1.00
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3-3 Interface XQ-840 Series Note Shielded cables must be used to prevent radiation and reception of electrical noise. Use the shortest possible communication cable to minimize the detection of electrical noise in the cable.
- LAN(Ethernet) Cable (3m or less, CAT-5 or higher UTP Cable) Caution
- Connecting unshielded communication cables is in violation of EMC standards. Use the cable approved by us.
- Do not bundle the communication cable with objects that may cause electrical noise and interference. The printer may be damaged. Warning After turning off the power switch of printer, connect and disconnect the communication cable. This can cause serious electrical damage and bodily injury. Ver. 1.00
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XQ-840 Series Connect the interface cable as shown below. This printer supports the following communications interface standards.
- LAN (Ethernet) Cable
- USB A-Type (USB HOST, Mouse, Keyboard, Bar Cord Scanner, etc.)
- Micro USB (For development purposes)
- Bluetooth, Wi-Fi Micro USB Cable LAN(Ethernet) Cable USB A-Type 1) Turn off the power switch. 2) Connect the communication cable to the printer communication port to be used.
- Connect LAN(Ethernet) cable to the Ethernet port. Caution Be aware that the product's electronic components may be damaged due to discharging of electrostatic energy that accumulates on the surface of the body or other objects. Ver. 1.00
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XQ-840 Series on your tablet device. app and go to the Settings. 3-4 Interface Setting Configure the communication settings 3-4-1 Ethernet 1) Open the settings 2) Select Ethernet and switch it on. 3) Select Ethernet configuration to configure the settings. 4) Connect the Ethernet cable and check the connection icon Ethernet Off / On Touch on the top right. Touch Ver. 1.00
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XQ-840 Series app and go to the settings. 3-4-2 Bluetooth 1) Open the settings 2) Select Bluetooth and switch it on. 3) Select the device you wish to pair with. 4) After authentication process, check that the device is connected. Touch Bluetooth Off / On Ver. 1.00
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XQ-840 Series app and go to the settings. 3-4-3 Wi-Fi 1) Open the settings 2) Select Wi-Fi and switch it on. 3) Select a device to connect. 4) After authentication process, check whether the device is connected. Wi-Fi Off / On Touch Ver. 1.00
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3-5 Media Installation 1) Pull the cover levers on both sides of the media cover and open the media cover. Media Cover XQ-840 Series 2) Spread the media holder and insert media as shown. Cover Lever Media Holder 3) Feed the paper between the Media Guide and Media Holder Guide on both side.
* Whether the media is rolled outside or inside, the printed side must face up. Media Guide Media Holder Guide Ver. 1.00
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4) After Installation the paper, lift the media and manually set the sensor(Black-Mark &
XQ-840 Series Notch Sensor) to the correct position Black Mark &
Notch Sensor
- When opening or closing the cover, be careful not to pinch your Caution The printer may be damaged.
- Do not open the print head levers while the printer is printing.
- Change the media when the printer is not receiving data, or data may fingers. be lost. Warning While the printer is operating, the print head gets very hot, so turn off the power and let it cool down completely. The hot print head can cause serious burns. Ver. 1.00
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XQ-840 Series LED 1 LED 2 Pause Button Feed/Cancel Button Operation procedure Printer operation mode Apply power while pressing the button
(Hold the button until the printer starts self-test printing) Self-test Printing Mode. Feed Mode Stand-alone Configuration Mode Press the button softly and release it immediately Press the button for two seconds and continue to hold Press the button softly and release it immediately Press the button for two seconds and continue to hold Press the button softly and release it immediately Print Cancel Mode Print Cancel Mode Print Pause Mode 3-6 Button & LED 3-6-1 Button Operations Printer state before operation Button Feed/
Cancel Pause Power OFF Press
Press
Press Press Press Press
Print Standby Print Standby During Printing During Printing Print Pause Mode Ver. 1.00
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3-6-2 LED Indicator For Various Printer Statuses XQ-840 Series LED 1 LED 2 Color Status Color Red Green Green Red On On Color On Blink Green Blink Red On Printer Operation Status Print Standby Mode Print Standby Mode Print Cancel Mode Wait For Button Input Print Is Paused Temporarily Wait For Button Input Blink Green Green Orange On Orange On Blink Cover Close Mode Wait For Button Input Mode Switching Mode Switching Notification On Orange On Error Mode Green On Blink On Orange Blink Blink On On Off Blink Blink Red Red
Error Mode Error Mode Error Mode Error Mode Error Mode Paper Jam (gap/black mark is not recognized) Printer Head Overheating No Media Media Cover Open Media Calibration Failure Auto-Cutter Error Red Red Red Red Red Red Ver. 1.00
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XQ-840 Series 4. Self-test The self-test checks whether the printer has any problems.
(Remove the printed label from peeler before using the self-test if using the printers label peeler option.) The self-test checks the following;
1) Make sure that the media roll has been installed properly. 2) Turn on the power while holding down the feed button. The self-test begins.
(It takes about 10 seconds before starting self-test) 3) The self-test prints the current printer configuration information. 4) After the self-test results are printed out, a printer enters into print standby state. Caution If the printer does not function properly, contact an authorized dealer. Ver. 1.00
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XQ-840 Series 5. Detailed Features 5-1 Stand-alone Configuration Mode Various modes can be executed using buttons and LED only. 5-1-1 Start Stand-alone Configuration Mode and execute each function 1) The printer mode is set to Printer Setting Mode when the Pause button is pressed for two seconds while in Print Standby Mode. 2) Both LEDs will change to orange color and the printer will be set to Stand-alone 3) When the printer enters into this mode, the status of LED 1 and LED 2 are changed Configuration Mode. sequentially. 4) When the Feed button is pressed at specific LED color combination, the corresponding printer operation will be selected. 5-1-2 Function List Of Stand-alone Configuration Mode LED 1 LED 2 Sequence Number 1 2 3 4 5 6 7 8 9 Color Status Color Green Green On Orange Red Green Orange On Orange Red Green Red On Orange Red Printer Operation Status Blink 4 times Print Configuration Info Blink 4 times Print File List Blink 4 times Factory Reset Blink 4 times Gap Sensor Auto Calibration Blink 4 times B/M Sensor Auto Calibration Blink 4 times Data Dump Mode Blink 4 times Demo Mode Blink 4 times Reserved Blink 4 times Download Items Delete
* This information can be printed out by printer self-test. Caution Contact the customer center if the printer does not enter stand-alone configuration mode. Ver. 1.00
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5-2 Pause/Cancel During multiple-page print jobs, the Pause and Cancel button can be used to temporarily cease printing and cancel the print job altogether, respectively. XQ-840 Series LED 1 Pause Button LED 2 Feed/Cancel Button 5-2-1 Pause/Resume Function 1) When printing labels, pressing the Pause button 2) The printer will pause after finishing the current label printing and the status of LED will be as follows.
- LED 1 : Green Blink
- LED 2 : Red On 3) While the print job is paused, press the Pause button again to resume printing. 5-2-2 Print Cancellation 1) During label printing and/or pause mode, pressing the Cancel button enters the print cancellation mode.
- All label printing cancelled
- All data received in the printer communications buffer deleted.
- All received data deleted. 2) The following processes occur in the print cancellation mode. 3) The LED Status in the print cancellation mode can be as follows. 4) While in the print cancellation mode, press the Cancel button again to return to print
- LED 1 : Green On
- LED 2 : Red Blink standby mode. Caution Contact the customer center if the printer does not execute pause/resume function. Ver. 1.00
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XQ-840 Series 5-3 Media Calibration This printer has been designed to recognize the gaps with most print papers, but sometimes it may not recognize the gap and keep feeding paper if a special type of paper is used. In this case, run Auto Calibration function so that the printer can recognize the gap. BIXOLON printer provides various media calibration methods in order to accommodate various special paper types. 5-3-1 About Media Calibration This function is for adjusting the sensitivity of the paper detection sensor for accurate printing position control and measuring actual length of paper. Sensor sensitivity adjustment
- The purpose is to detect the identifier (gap/black mark/groove) of installed label Paper length measurement
- Accurate length is required to rotate the printing orientation.
- The purpose is to detect the change of paper type. 5-3-2 When Is Media Calibration Required?
When the printer is installed first time When the newly installed paper is a different paper type When printer position is not accurate or printer does not stop in the right position 5-3-3 How To Perform Media Calibration The following three methods of media calibration can be used depending on the conditions.
- Smart Media Detection
- Gap Sensor Auto Calibration Mode
- Black Mark Sensor Auto Calibration Mode Why are several calibration methods provided?
- Multiple labels should be scanned for media calibration and more accurate sensitivity calibration can be performed when more labels are scanned.
- The number of labels to scan for sensor sensitivity adjustment depends on various conditions such as label paper material, color, surface status, thickness, gap length, pre-printed pattern, etc.
- Three different media calibration modes are provided for compromise between prevention of excessive use of paper and accuracy of sensor sensitivity adjustment.
- Smart media detection mode that allows for adjustment of sensitivity with minimum amount of scanning should be good enough for most cases with general labels. Ver. 1.00
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XQ-840 Series 5-4 Smart Media Detection Printer executes this function when necessary without user input and media configuration can be completed with Smart Media Detection function for most print papers. Papers with gap and black mark can be identified without separate settings. 3~5 pages of labels will be used depending on the type of paper. Smart Media Detection function is executed in the followings cases
- When the printer is installed first time, it is executed through Feed button or print
- When change paper length is detected during feeding or printing.
- When the paper type entered by command is different from the configured paper type.
- After reset with factory settings command. Caution Contact the customer center if the printer does not execute Smart media detection function. 5-5 Gap Sensor Auto Calibration Mode Gap sensor auto calibration mode is used when the printer does not detect a gap on the label media correctly. Generally a printer is set to detect most types of gap but sometimes it fails to detect and keep feeding the media without a stop when special media used. In such case, use gap sensor auto calibration mode function for a proper detection. 1) Make sure that media roll has been installed properly. 2) Use stand-alone configuration mode, sequence number 4 (refer to 5-1)
- Sequence number 4: Gap sensor auto calibration mode Caution Contact the customer center if the printer does not execute gap sensor auto calibration mode function. Ver. 1.00
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XQ-840 Series 5-6 B/M Sensor Auto Calibration Mode Black mark sensor auto calibration mode is used when the printer does not detect a black mark on the label media correctly. Generally a printer is set to detect most types of black mark but sometimes it fails to detect and keep feeding the media without a stop when special media used. In such case, use black mark sensor auto calibration mode function for a proper detection. 1) Make sure that media roll has been installed properly. 2) Use stand-alone configuration mode, sequence number 5 (refer to 5-1)
- Sequence number 5: Black mark sensor auto calibration mode Caution Contact the customer center if the printer does not execute black mark sensor auto calibration mode function. 5-7 Cover Closing Mode 5-7-1 About Cover Closing Mode The printed area may become out of range of paper if the paper is not in the accurate printing position when the cover is opened and closed. The printer is put into Cover Closing Mode instead of Print Standby Mode when the cover is closed in order to prevent this problem, and it waits for user input. The status of LEDS are as follows in this mode.
- LED 1 : Green Blink
- LED 2 : Green Blink The data received during Cover Close Mode is not printed until the printer recovers to Print Standby Mode. 5-7-2 How to switch the printer from Cover Close Mode to Print Standby Mode Press the Pause button to switch to Print Standby Mode without feeding any paper. Press the Feed button to feed one page to align the paper position and switch to the Print Standby Mode. Caution Contact the customer center if the printer does not execute cover closing mode function. Ver. 1.00
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XQ-840 Series 5-8 Data Dump Mode This function can be used to diagnose the communication issues when the printer does not work correctly. In this mode, the received data will be printed in hex format. Use stand-alone configuration mode, sequence number 6(refer to 5-1) to start data dump mode. Turn the printer off and on to recover to the print standby mode. Caution Contact the customer center if the printer does not enter data dump mode function. 5-9 Factory Reset This function is used to reset the printer settings to factory default settings. 1) Make sure that media roll has been installed properly. 2) Press the Feed Button for two seconds during Pint Standby Mode. 3) Both LEDs will be changed to orange color and the printer will enter Stand-alone Configuration Mode. 4) Press the Feed button at the third sequence(LED1 Green / LED2 Red blink 4 times) reset the printer to factory setting and execute Smart Media Detection. The printer will restart when it is reset to factory default settings. Caution Contact the customer center if the printer does not enter factory reset function. Ver. 1.00
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XQ-840 Series 5-10 Media Installation Method of Peeler(Option) Model Use a peeler to automatically separate the printed media from the liner. For peeler model, install media in the following ways:
1) Open the media cover. 2) Open the peeler cover. 3) Set the peeler switch to the ON position and check to see that the LED has turned on LED ON Peeler Switch Ver. 1.00
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4) Remove the media and insert the media through the slot. XQ-840 Series Remove 5) Close the peeler cover.
( O )
( X ) 6) Close the media cover until a click sound is heard. Ver. 1.00
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XQ-840 Series Caution
- When opening or closing the cover, be careful not to pinch your fingers.
- Do not open the print head levers while the printer is printing. The printer may be damaged.
- Change the media when the printer is not receiving data, or data may be lost.
- The peeler function is only available for label media.
- When the peeler is switched on, the next label will not be printed unless the printed label is removed from the peeler.
- When the peeler is switched off, the peeler does not work. Warning While the printer is operating, the print head gets very hot, so turn off the power and let it cool down completely. The hot print head can cause serious burns. Ver. 1.00
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XQ-840 Series 5-11 Using Fan-fold Supplying media to the printer externally is done as follows. 5-11-1 Printer Preparation Remove the rear media supply cover on the back side of the printer with a knife or other cutting instrument. Remove Caution Take care not to injure the hands and/or any other part of the body when performing this step Ver. 1.00
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5-11-2 When Using Fan-fold Media 1) Insert the media at the rear of the printer as shown below and open the media cover. XQ-840 Series 2) Adjust media holders to the media width by using the fix tool. Media Holder Fix Tool
- Do not open the print cover while the printer is operating, otherwise the printer may be damaged.
- To prevent data loss, replace media only when the printer is not receiving any data. Caution Ver. 1.00
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XQ-840 Series 5-12 Auto Cutter (Option) For auto paper cutting, products equipped with auto cutter are available. Auto-Cutter can be controlled by command. The paper installation method is the same as paper with no auto cutter. Ver. 1.00
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XQ-840 Series 6. Cleaning Printer Printing quality might be degraded by dust, foreign substance, adhesive substance, or other pollution materials stuck in the printer head or inside the printer. When dirty, clean the print head as follows 6-1 Cleaning Head 1) Open the media cover and then use the cleaning pen to clean the head in the direction from the center of the head to the edges. 2) After cleaning the head, do not use the printer until the alcohol used for cleaning evaporates completely. (1~2 min) Note Caution Perform the cleaning process each time the media roll is replaced to prevent print quality deterioration.
- Be sure to clean after turning the printer off.
- Be careful not to leave scratches in the print head. The printer may be damaged.
- Print head is very hot while the printer is printing, so clean the printer after cooling it sufficiently with power off. Warning Do not touch heated area of printhead when cleaning. Personal injury may result from static electricity, etc. Ver. 1.00
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XQ-840 Series 6-2 Replacing Roller 1) Open the media cover and remove the media. 2) Pull the roller holders and separate the roller assembly. Roller Holder Roller Assembly 3) Assemble new roller assembly in reverse order. Caution Make sure to turn the printer power off prior to cleaning. Ver. 1.00
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XQ-840 Series 6-3 Cleaning Sensors, Roller or/and media Path 1) Open the media cover and remove the media. 2) Remove any dust or foreign substance using dry cloth or cotton swab. 3) Soak the cloth or cotton swab in alcohol for medical use and use it to remove adhesive foreign substances or other pollution materials. Media Cover Printer Head Head Cover Sensor Platen Roller Peeler Sensor Ridges Media Guide Ridges Peeler Roller Media Holder Caution
- Clean the parts when there is a degradation of performance in printing quality or media detection.
- After cleaning the parts, do not use the printer until the alcohol evaporates completely (1~2 min) and the printer has completely dried. Ver. 1.00
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7. Appendix 7-1 Specifications Item Description XQ-840 Series Printer Display Media AC Adapter Usage Conditions Note Caution Printing Method Direct Thermal Printing OS Size XQ-840 : 203 dpi (8 dot/mm) XQ-843 : 300 dpi (11.8 dot/mm) Dot Density Printing Width XQ-840 : Max. 108 mm (Max. 4.25) XQ-843 : Max. 105.7 mm(Max. 4.16) Printing Speed XQ-840 : Max. 152 mm/sec (Max. 6ips) XQ-843 : Max. 100 mm/sec (Max. 4ips) Android 7.0 8inch 800 1280 15 ~ 118 mm (0.59 ~ 4.64) Max 130 mm (Max. 5.12) 25.4 ~ 38.1 mm (1 ~ 1.5) AC 100 - 240V 50/60 Hz DC 24V 5%
Resolution Roll Width SMPS Output SMPS Input Frequency Roll Core Voltage Voltage SMPS Output Current Temperature Humidity
(except for media) 2.5A 0 ~ 40 (Operating)
-20 ~ 60 (Storage) 10 ~ 80 % RH (Operating) 10 ~ 90 % RH (Storage) Print speed may vary depending on the data transfer speed and the combination of command.
- In case of danger, turn off the power to cut the connection.
- The power cord must be grounded to ensure safety and reduce electromagnetic interference 7-2 Label Types The label types used with this printer are as follows. Control Labels: PET Other Labels: PET Ver. 1.00
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XQ-840 Series organizations. Copyright BIXOLON Co., Ltd. All rights reserved. This user manual and all property of the product are protected under copyright law. It is strictly prohibited to copy, store, and transmit the whole or any part of the manual and any property of the product without the prior written approval of BIXOLON Co., Ltd. The information contained herein is designed only for use with this BIXOLON product. BIXOLON is not responsible for any direct or indirect damages, arising from or related to use of this information. The BIXOLON logo is the registered trademark of BIXOLON Co., Ltd. All other brand or product names are trademarks of their respective companies or BIXOLON Co., Ltd. maintains ongoing efforts to enhance and upgrade the functions and quality of all our products. In the following, product specifications and/or user manual content may be changed without prior notice. Caution Some semiconductor devices are easily damaged by static electricity. You should turn the printer OFF, before you connect or remove the cables on the rear side, in order to guard the printer against the static electricity. If the printer is damaged by the static electricity, you should turn the printer OFF. Electronics, such as printers, are prone to damage by static electricity. Therefore, to protect the printer from static electricity, be sure to turn off the printer before connecting or disconnecting the cable to the rear of the printer. If the printer is damaged by static electricity, contact your local dealer. When the printer is operating with the media cover open, do not wear anything that can touch the drive, such as clothing, necklaces, rings, watches, or employee certificates close to it. Also, keep yourself away from the printer as it is dangerous for some parts of the body to come into contact with it. If an object or part of your body touches the drive, immediately disconnect the power cord or turn off the power switch on the back of the product. If the battery is not replaced correctly, there is a risk of explosion. Replace only with the same model or equivalent product specified by the manufacturer. When the battery is used up, be sure to tape the terminals and insulate them and dispose at the designated place in accordance with the relevant laws and ordinances set by the state. Ver. 1.00
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XQ-840 Series Mise en garde Les appareils lectroniques, tels que les imprimantes, risquent d'tre endommags par l'lectricit statique. Par consquent, pour protger limprimante de llectricit statique, veillez lteindre avant de connecter ou de dconnecter le cble situ larrire de celle-ci. Si l'imprimante est endommage par l'lectricit statique, contactez votre revendeur local Lorsque l'imprimante fonctionne avec le capot ouvert, ne portez rien qui puisse entrer en contact avec le mcanisme, tel que des vtements, des colliers, des bagues, des montres ou des certificats d'employ proximit. loignez-vous galement de limprimante car il est dangereux que certaines parties du corps entrent en contact avec celle-ci. Si un objet ou une partie de votre corps entre en contact avec le mcanisme, dbranchez immdiatement le cble d'alimentation ou teignez linterrupteur situ l'arrire du produit. Si la batterie n'est pas remplace correctement, il existe un risque d'explosion. Remplacez-la uniquement avec le mme modle ou un produit quivalent approuv par le fabricant. Lorsque la batterie est puise, veillez coller du ruban adhsif sur les bornes, lisoler et la jeter de manire adquate, conformment aux lois et rglementations locales et nationales en vigueur. Ver. 1.00
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XQ-840 Series Compliance information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device. Le prsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Caution: Exposure to Radio Frequency Radiation. To comply with FCC RF exposure compliance requirements, a separation distance of at least 20 cm must be maintained between the antenna of this device and all persons. Caution: Any Changes or modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment. Attention: Tout changement ou modification non expressment approuv par le fabricant peut annuler le droit de l'utilisateur utiliser l'quipement. Class A Digital Device : Wired Device This Apparatus complies with class A limits for radio interference as specified in the Canadian department of communications radio interference regulations. This Class A digital apparatus complies with Canadian ICES-003. Appareil numrique de classe A: appareil filaire Get appareil est conforme aux normes class A dinterference radio tel que specifier par ministre canadien des communications dans les reglements dinterference radio. Cet appareil numrique de la classe A est conform la norme NMB-003 du Canada. Ver. 1.00
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XQ-840 Series Waste Electrical and Electric Equipment (WEEE) This marking shown on the product or its literature, indicates that is should not be disposed with other household wastes at the end of its working life, To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take this item for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product should not be mixed with other commercial wastes for disposal. Revision History Page Description Ver. 1.00 Date 23.07.19
New Ver. 1.00
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