FCC ID: L6ARAM10MN BlackBerry Wireless Handheld

For RIM internal use only. Not for external distribution. RIM Wireless Handheld User Guide DRAFT For RIM internal use only. Not for external distribution. RIM 967 Wireless Handheld User Guide 900 Mobitex Networks Model Number: RAM10MN Last modified: 24 June 2003 Part number: PDF-XXXXX-XXX At the time of publication, this documentation complies with handheld software version 3.7.0.

' 2003 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion,

Always On, Always Connected, the envelope in motion symbol and the BlackBerry logo are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners. The handheld and/or associated software are protected by copyright, international treaties and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318;

D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a current listing of applicable patents. While every effort has been made to achieve technical accuracy, information in this document is subject to change without notice and does not represent a commitment on the part of Research In Motion Limited, or any of its subsidiaries, affiliates, agents, licensors, or resellers. There are no warranties, express or implied, with respect to the content of this document. Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited Centrum House, 36 Station Road Egham, Surrey TW20 9LF United Kingdom Published in Canada For RIM internal use only. Not for external distribution. Contents About this guide........................................................................................................... 5 Overview ................................................................................... 6 Audience.................................................................................... 6 Conventions............................................................................... 7 Related resources...................................................................... 7 Messages......................................................................................................................... 9 Email and PIN messages ....................................................... 10 Managing messages ............................................................... 22 Address book ...............................................................................................................31 Adding contacts...................................................................... 32 Managing the address book.................................................. 35 Setting address book options................................................ 38 Browser ..........................................................................................................................39 About the handheld browsers .............................................. 40 Configuring a browser........................................................... 40 Browsing web pages .............................................................. 41 Using bookmarks.................................................................... 46 Managing the browser........................................................... 51 Setting browser options......................................................... 53 Calendar ........................................................................................................................55 Navigating in the calendar.................................................... 56 Managing appointments and meetings............................... 58 Setting calendar options ........................................................ 65 Other applications......................................................................................................67 Tasks......................................................................................... 68 MemoPad................................................................................. 70 Calculator................................................................................. 72 For RIM internal use only. Not for external distribution. Alarm........................................................................................ 73 Options ..........................................................................................................................75 Handheld options................................................................... 76 Reference ...................................................................................................................101 Icons........................................................................................ 102 Troubleshooting.................................................................... 104 Maintenance .......................................................................... 106 Index............................................................................................................................107 For RIM internal use only. Not for external distribution. About this guide This section provides information on the following topics:

Overview

Audience

Conventions

Related resources For RIM internal use only. Not for external distribution. About this guide Overview This guide provides information on and procedures for using the RIM Wireless Handheld and its applications. You can integrate your handheld with the following accounts:

New or existing ISP email account: Your handheld is integrated with a new email account, which is provided by your service provider, or an existing Internet service provider (ISP) email account.

Enterprise email account: Your handheld is integrated with your enterprise email account using the BlackBerry Enterprise Server or BlackBerry Desktop Redirector. Messages that you send from your handheld are sent from your existing corporate email account. Depending on your service providers plan or your integration option, some applications might not be available on your handheld. Contact your service provider for more information on available services. Audience This guide is a reference for RIM handheld users. 6 User Guide For RIM internal use only. Not for external distribution. Conventions Conventions This guide uses the following conventions:

Description Icon Warning: Warnings advise you that failure to take or avoid a specific action can result in data loss or physical damage. Note: Notes contain important information on the associated topic. Tip: Tips provide optional or time-saving information on the associated topic. Prerequisite: Prerequisites are required conditions for the associated topic. Related resources Refer to the following resources for additional information:

Resource Getting Started and Quick Reference Card BlackBerry Desktop Software Online Help BlackBerry Web Client Online Help www.blackberry.com/

support Description This card provides you with the steps that you must complete to set up your handheld and provides shortcuts and tips for using your handheld. Each tool in the desktop software offers online Help to guide you and answer your questions. To view procedures for and information on the desktop softwares tools, in any active window, click Help. If you integrate your desktop software with a new email account or an existing ISP account, you configure your email settings in the BlackBerry Web Client. For information on configuring and using the Web Client, in any Web Client window, click Help. This web site provides frequently asked questions and documentation for all BlackBerry products. BlackBerry Wireless Handheld 7 For RIM internal use only. Not for external distribution. About this guide 8 User Guide 1 For RIM internal use only. Not for external distribution. Messages This section provides information on the following topics:

Email and PIN messages

Opening messages

Sending email and PIN messages

Managing address book attachments

Managing file attachments

Setting message options

Managing messages

Saving messages

Deleting messages

Reconciling email messages

Filing email messages

Searching for messages

Marking messages For RIM internal use only. Not for external distribution. 1: Messages Email and PIN messages You can send and receive email messages. Email messages that are sent from or received by your handheld are routed through an existing email account. You can also send and receive PIN messages. A personal identification number (PIN) uniquely identifies each RIM handheld on the network. If you know another persons handheld PIN, you can send a PIN message to that person. PIN messages are not routed through an existing email account. Tip: To locate your handheld PIN, on the Home screen, click the Options icon. The Options screen appears. Click Status. The PIN field displays your PIN. Opening messages You can receive email messages from any email account and you can receive PIN messages from other BlackBerry handheld users. Long messages are sent to your handheld in sections. As you read the first section, the next section is sent to your handheld automatically. Open a message 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Click a message. A menu appears. 3. Click Open. The message appears. Tip: If, on the Message List Options screen, you set the Auto More field to No, you can request more of a long message manually. In the open message, click the trackwheel. A menu appears.

To request the next section of the message, click More.

To request the rest of the message, click More All. Refer to "Set message options" on page 20 for more information. 10 User Guide For RIM internal use only. Not for external distribution. Email and PIN messages Sending email and PIN messages Prerequisite: To send messages, the following requirements must be met:

The wireless coverage indicator must show a level of wireless coverage.

GPRS must appear with the wireless coverage indicator on the Home screen. Send a message 1. On the Home screen, click the Compose icon. The To screen appears. 2. Click [Use Once]. A menu appears. 3. Select one of the following options:

To send an email message, click Email. The One Time Email screen appears.

To send a PIN message, click PIN. The One Time PIN screen appears. To screen menu Email item 4. Type an email address or PIN number. 5. Click the trackwheel. A menu appears. BlackBerry Wireless Handheld 11 For RIM internal use only. Not for external distribution. 1: Messages 6. Click Continue. Tip: To add additional contacts to your message, click the trackwheel. Click Add To, Add Cc, or Add Bcc. Repeat steps 2 through 6. In the Subject field, type a subject. 7. 8. Press the Enter key. 9. Type a message. Tip: To send the message from a specific service (for example, Desktop or Web Client), scroll to the top of the message. In the Using field, press the Space key until the preferred service appears. Any subsequent messages are also sent from this service. 10. Click the trackwheel. A menu appears. 11. Select one of the following options:

To save a draft of the message without sending it, click Save Draft.

To send the message, click Send. If you send a message and you are not in an area of sufficient wireless coverage, the handheld sends the message when you return to an area of sufficient wireless coverage. Send a message to a contact in your address book 1. On the Home screen, click the Compose icon. The To screen appears. Tip: To search for a contact name, type the first letters of the name. 2. Click a contact. A menu appears. 3. Select one of the following options:

To send an email message, click Email <contact name>.

To send a PIN message, click PIN <contact name>. 12 User Guide For RIM internal use only. Not for external distribution. Email and PIN messages In the Subject field, type a subject. 4. 5. Press the Enter key. 6. Type a message. 7. Click the trackwheel. A menu appears. 8. Click Send. The message is sent. Send an email message using a link Links to email addresses appear as underlined text. 1. Click an email address link. A menu appears. 2. Click Email. 3. 4. Press the Enter key. 5. Type a message. 6. Click the trackwheel. A menu appears. 7. Click Send. The message is sent. In the Subject field, type a subject. Reply to a message 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Click a message. A menu appears. 3. Select one of the following options:

To reply to only the sender, click Reply.

To reply to the sender and all recipients of the original message, click Reply To All. Tip: To delete the original message from the reply, click the trackwheel. A menu appears. Click Delete Original Text. 4. Type a message. BlackBerry Wireless Handheld 13 For RIM internal use only. Not for external distribution. 1: Messages 5. Click the trackwheel. A menu appears. 6. Click Send. The message is sent. Forward a message 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Click a message. A menu appears. 3. Click Forward. The Select Address screen appears. 4. Click a contact. A menu appears. 5. Select one of the following options:

To send an email message, click Email <contact name>.

To send a PIN message, click PIN <contact name>. 6. Type a message. 7. Click the trackwheel. A menu appears. 8. Click Send. The message is sent. Resend a message 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Click a message. A menu appears. 3. Click Open. The message appears. 4. Click the trackwheel. A menu appears. 5. Click Resend. The message is sent. Edit and resend a message 1. On the Home screen, click the Messages icon. The Messages screen appears. 14 User Guide For RIM internal use only. Not for external distribution. Email and PIN messages 2. Click a sent message. A menu appears. 3. Click Open. The message appears. 4. Click the trackwheel. A menu appears. 5. Click Edit. The message appears. 6. Edit the message. Tip: To replace a contact, place your cursor in the To field. Click a contact. A menu appears. Click Change Address. 7. Click the trackwheel. A menu appears. 8. Click Send. The message is sent. Managing address book attachments You can send and receive messages with address book attachments. An address book attachment contains contact information that recipients of the message can view and add to their address book. Send an address book attachment 1. On the Home screen, click the Compose icon. The To screen appears. 2. Click a contact. A menu appears. 3. Select one of the following options:

To send an email message, click Email <contact name>.

To send a PIN message, click PIN <contact name>. 4. Type a message. 5. Click the trackwheel. A menu appears. 6. Click Attach Address. The Attach screen appears. 7. Click a contact. A menu appears. BlackBerry Wireless Handheld 15 For RIM internal use only. Not for external distribution. 1: Messages 8. Click Continue. The contact information is attached to the message. Composing a message Address book attachment 9. Click the trackwheel. A menu appears. 10. Click Send. The message and attachment are sent. Open an address book attachment 1. In a message with an address book attachment, place your cursor in the name of the address book attachment. Open email message with address book attachment 2. Click the trackwheel. A menu appears. 16 User Guide For RIM internal use only. Not for external distribution. Email and PIN messages 3. Click View Attachment. The contact information appears. 4. Click the trackwheel. A menu appears. 5. Select one of the following options:

To add the contact information to your address book, click Add To Address Book.

To update the contact information that is in your address book, click Update Address.

To return to the open message, click Close. Managing file attachments If the attachment service is loaded on your handheld, you can open file attachments on your handheld. You can open attachments with a .zip, .html, .doc, .ppt, .pdf, .wpd, .txt, or .xls file extension. Prerequisite: To open file attachments with a .doc, .ppt, .wpd, .txt, or .xls file extension, the following requirements must be met:

Your handheld must be integrated with an enterprise email account.

Your handheld must be enabled for attachment service on a BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino. To open file attachments with a .zip or .html file extension, the following additional requirement must be met:

Your handheld must be enabled for attachment service on a BlackBerry Enterprise Server version 3.6 Service Pack 1 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 Service Pack 2 or later for Lotus Domino. BlackBerry Wireless Handheld 17 For RIM internal use only. Not for external distribution. 1: Messages Spreadsheet format Document format Open the table of contents of a file attachment 1. In a message with a file attachment, click the trackwheel. A menu appears. 2. Click Open Attachment. The Attachments screen appears. 3. Click Table of Contents. A menu appears. 4. Click Retrieve. The table of contents appears. Tip: To request the content for a table of contents item, click the item. A menu appears. Click Retrieve. The content appears. Open a file attachment 1. In a message with a file attachment, click the trackwheel. A menu appears. 2. Click Open Attachment. The Attachment screen appears. Note: If you retrieve a .pdf file that is password protected, you must type the password. On the Attachment screen, click the trackwheel. A menu appears. Click Password. Type the password. Click the trackwheel. The Attachment screen appears. 18 User Guide For RIM internal use only. Not for external distribution. Email and PIN messages 3. Click Full Content. A menu appears. 4. Click Retrieve. The content appears. Tip: In document format, links to tables appear as underlined text. To open a table, click a table link. A menu appears. Click Retrieve. Navigate in spreadsheet format 1. 2. Select one of the following options:

In spreadsheet format, click the trackwheel. A menu appears.

To move to a specific worksheet, click Select Worksheet. A dialog box appears. Click a worksheet.

To view the previous worksheet, click Prev Sheet.

To view the next worksheet, click Next Sheet.

To move to a specific cell, click Go to Cell. A dialog appears. Type the cell coordinates (for example, C16). Click the trackwheel.

To view the contents of a cell, click View Cell. In a file attachment, click the trackwheel. A menu appears. Set file attachment options 1. 2. Click Options. The Options screen appears. 3. In the following fields, press the Space key until the preferred option appears:

Field Sheet Outline Cells Sheet Horizontal Scroll Sheet Vertical Scroll Description Set whether the grid appears in spreadsheet format. Set whether the information in spreadsheet cells wraps around when you scroll horizontally. Set whether the information in spreadsheet cells wraps around when you scroll vertically. BlackBerry Wireless Handheld Default Yes No No 19 For RIM internal use only. Not for external distribution. 1: Messages Field Sheet Column Width Sheet Display Labels Case Sensitive Search Font Family Font Size Description Set the column width for the spreadsheet. Set whether spreadsheet columns are labeled with letters and rows are labeled with numbers. Set whether the Find feature is case sensitive when it searches attachments. Set the font for attachments. Set the font size for attachments. Default Medium Yes No System Large Font 4. Click the trackwheel. A menu appears. 5. Click Save. The options are saved. Setting message options Prerequisite: To set the Hide Filed Messages and Delete On options, your handheld must be integrated with an enterprise email account. To set the Wireless Reconcile and Conflicts options, one of the following requirements must be met:

Enterprise email account: Your handheld must be enabled for wireless email reconciliation on a BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.

New or existing ISP email account: Your handheld must be enabled for wireless email reconciliation on the BlackBerry Web Client. Set message options 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Message List Options screen appears. 20 User Guide For RIM internal use only. Not for external distribution. Email and PIN messages 4. In the following fields, press the Space key until the preferred option appears:

Field Display Time Display Name Confirm Delete Hide Filed Messages Consider PIN Level 1 Auto More Delete On Wireless Reconcile Conflicts Description Set whether the Messages screen displays the time that a message is sent or received. Set whether the Messages screen displays the name of the sender or recipient. Set whether you are prompted before messages are deleted. Set whether the Messages screen displays filed email messages. Set whether PIN messages are considered as high importance messages. Set whether the next section of a long message or attachment is delivered to your handheld automatically. Set whether email messages are deleted from your handheld only or from both your handheld and computer during an email reconciliation. Set whether messages are reconciled over the wireless network between your handheld and your computer. Set whether your handheld or your computer takes precedence if a message is moved or deleted from both locations. Default Yes Yes Yes Yes Yes Yes Mailbox &

Handheld On Mailbox wins 5. Click the trackwheel. A menu appears. 6. Click Save. The options are saved. Set the importance level of a message 1. 2. Click Options. The Current Message Options screen appears. In a message, click the trackwheel. A menu appears. BlackBerry Wireless Handheld 21 For RIM internal use only. Not for external distribution. 1: Messages 3. In the following field, press the Space key until the preferred option appears:

Field Description Importance Set the priority level of the message. Default Normal 4. Click the trackwheel. A menu appears. 5. Click Save. The option is saved. Managing messages Saving messages You can save important messages in the Saved Messages application. If your handheld must delete messages to free memory, it does not delete saved messages. Save a message 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Click a message. A menu appears. 22 User Guide For RIM internal use only. Not for external distribution. Managing messages 3. Click Save. The message is saved in the Saved Messages application. Tip: To open a saved message, on the Home screen, click the Saved Messages icon. Deleting messages You should delete unnecessary messages from your handheld. If your handheld memory is full, your handheld deletes the oldest messages from the Messages application to accommodate new ones. Delete a message Note: If, on the Message List Options screen, the Delete On option is set to Mailbox & Handheld, messages that you delete on your handheld are also deleted from your computer during email reconciliation. Refer to "Set message options" on page 20 for more information. 1. Select one of the following options:

To delete a message from the Messages application, on the Home screen, click the Messages icon.

To delete a message from the Saved Messages application, on the Home screen, click the Saved Messages icon. 2. Click a message. A menu appears. 3. Click Delete. A dialog box appears. 4. Click Delete. The message is deleted. Delete messages prior to a specific date 1. Select one of the following options:

To delete messages from the Messages application, on the Home screen, click the Messages icon.

To delete messages from the Saved Messages application, on the Home screen, click the Saved Messages icon. BlackBerry Wireless Handheld 23 For RIM internal use only. Not for external distribution. 1: Messages 2. Click a date. A menu appears. 3. Click Delete Prior. A dialog box appears. 4. Click Delete. The messages are deleted. Note: Email messages that are deleted using the Delete Prior menu item are not deleted from your computer during email reconciliation. Empty the deleted messages folder on your computer from your handheld Prerequisite: To delete messages from the Deleted Items folder on your computer, the following requirements must be met:

Your handheld must be integrated with an enterprise email account.

Your handheld must be enabled on the BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange.

Wireless email reconciliation must be enabled on your handheld. Refer to

"Set message options" on page 20 for more information. 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Click the trackwheel. A menu appears. 3. Click Purge Deleted Items. A dialog box appears. 4. Click Yes. The Deleted Items folder on your computer is emptied. Reconciling email messages When email messages are reconciled, any message that you open, file, or delete on your handheld is also opened, filed, or deleted on your computer depending on how you set your message options. Lotus Domino If you use Lotus Notes, opened and unopened messages are not reconciled between your computer and your handheld. 24 User Guide For RIM internal use only. Not for external distribution. Managing messages If wireless email reconciliation is not enabled on your handheld, you must use the BlackBerry Desktop Software to reconcile your handheld and desktop messages. Refer to the Desktop Software:

Intellisync Help for more information. If wireless email reconciliation is enabled on your handheld, your handheld and desktop messages are reconciled over the wireless network automatically. Refer to "Set message options" on page 20 for more information on enabling wireless email reconciliation. Tip: If wireless email reconciliation is enabled on your handheld, you can reconcile email messages manually. Click the Messages icon. The Messages screen appears. Click the trackwheel. A menu appears. Click Reconcile Now. Note: In Microsoft Exchange, when a message is permanently deleted on the desktop, it will not be reconciled with the handheld. Filing email messages Prerequisite: To file email messages, the following requirements must be met:

Your handheld must be integrated with an enterprise email account using the BlackBerry Enterprise Server or BlackBerry Desktop Redirector.

You have folders in your desktop email program.

You reconciled your email messages so that the folders from your desktop email program appear on your handheld. File an email message 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Click an email message. A menu appears. 3. Click File. The Select Folder screen appears. BlackBerry Wireless Handheld 25 For RIM internal use only. Not for external distribution. 1: Messages 4. Click a folder. A menu appears. Select Folder screen Tip: To expand a folder on the Select Folder screen, click a folder with a plus sign (+) beside it. A menu appears. Click Expand. To collapse a folder, click a folder with a minus sign (-) beside it. A menu appears. Click Collapse. 5. Click File. The message is filed. Tip: To display filed messages on the Messages screen, set the Hide Filed Messages option on the Message List Options screen to No. To remove a filed message from a folder, file the message in the Inbox folder. Searching for messages Search for a message 1. On the Home screen, click the Search Messages icon. The Search screen appears. 26 User Guide For RIM internal use only. Not for external distribution. Managing messages Search screen Specifying search criteria 2. In one or more of the following fields, type message information:

Field Name Subject Message Description Type a name, email address or PIN. Type text that the handheld should search for in the subject of messages. Type text that the handheld should search for in the body of messages. 3. In one or more of the following fields, press the Space key until the preferred option appears:

Field In Folder Show Type Description Set the address field in which you want to search. Set the folder in which you want to search.

! To select a folder, press the Space key. The Select Folder screen appears. Click a folder. A menu appears. Click Select Folder. Set whether you want to search for sent, received, or saved messages. Set the type of message for which you want to search. Default Any Address Field All Folders Sent and Received All BlackBerry Wireless Handheld 27 For RIM internal use only. Not for external distribution. 1: Messages 4. Click the trackwheel. A menu appears. 5. Select one of the following options:

To perform a search without saving the search criteria, click Search.

To save the search criteria, click Save. The Save Search screen appears. Type a name and a shortcut key for your search. Click the trackwheel. A menu appears. Click Save. View, edit, or delete a saved search 1. On the Home screen, click the Search Messages icon. The Search screen appears. 2. Click the trackwheel. A menu appears. 3. Click Recall. Your saved searches appear. 4. Click a search. A menu appears. 5. Select one of the following options:

To view the search criteria, click Select Search.

To edit the search criteria, click Edit Search. Edit the search criteria. Click the trackwheel. A menu appears. Click Save.

To delete the search, click Delete Search. A dialog box appears. Click Delete. Tip: To view the criteria of your last search quickly, on the Search screen, click the trackwheel. Click Last. The Search screen displays the criteria of the last search that you performed. Search for a message by sender, recipient, or subject 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Click a message. A menu appears. 3. Select one of the following options:

28 User Guide For RIM internal use only. Not for external distribution. Managing messages

To search for all messages that relate to the sender of the selected message, click Search Sender.

To search for all messages that relate to the recipient of the selected message, click Search Recipient.

To search for messages with the same subject as the selected message, click Search Subject. Messages screen menu Search Sender item Marking messages Mark a message as unopened or opened 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Click a message. A menu appears. 3. Select one of the following options:

To mark the message as opened, click Mark Opened.

To mark the message as unopened, click Mark Unopened. BlackBerry Wireless Handheld 29 For RIM internal use only. Not for external distribution. 1: Messages Mark messages prior to a specific date as opened 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Click a date. A menu appears. 3. Click Mark Prior Opened. All messages prior to the selected date are marked as opened. 30 User Guide 2 For RIM internal use only. Not for external distribution. Address book This section provides information on the following topics:

Adding contacts

Managing the address book

Setting address book options For RIM internal use only. Not for external distribution. 2: Address book Adding contacts Enterprise email account You can import contacts from your desktop email program. Refer to the Desktop Software: Backup and Restore Help for more information. Create a contact 1. On the Home screen, click the Address Book icon. The Find screen appears. 2. Click the trackwheel. A menu appears. 3. Click New Address. The New Address screen appears. 4. In one or more of the following fields, type contact information:

New Address screen Field Salutation First Last Email Description Type a salutation (for example, Mr., Ms., Dr.). Type a first name. Type a last name. Type an email address. Press the Space key to insert the at sign

(@); press it again to insert a period.

! To add more than one email address for the contact, click the trackwheel. A menu appears. Click Add Email Address. 32 User Guide For RIM internal use only. Not for external distribution. Adding contacts Field Company Title Work, Home, Mobile, Pager Fax PIN Address 1 Address 2 City State/Prov ZIP/Postal Code Country User 1, User 2, User 3, User 4 Description Type a company name. Type a job title. Type the appropriate phone number.

! To insert an extension, type x or ext. Type the extension number. Type a fax number. Type a BlackBerry handheld personal identification number. Type a street address. Type any additional address information. Type a city. Type a state or province. Type a ZIP code or postal code. Type a country. Type additional information (for example, a birthday or anniversary).

! To change the name of a user-defined field for all contacts, click the trackwheel. A menu appears. Click Change Field Name. Notes Type any notes. 5. Click the trackwheel. A menu appears. 6. Click Save. The contact is saved. Create a group After you create contacts, you can create a group. If you send an email message to a group, the message is sent to all group members at the same time. 1. On the Home screen, click the Address Book icon. The Find screen appears. 2. Click the trackwheel. A menu appears. BlackBerry Wireless Handheld 33 For RIM internal use only. Not for external distribution. 2: Address book 3. Click New Group. The New Group screen appears. 4. Type a group name. 5. Click the trackwheel. A menu appears. 6. Click Add Member. The Select Address screen appears. 7. Click a contact. A menu appears. 8. Click Continue. The New Group screen appears with the contact added as a new member. 9. To add more contacts to your group, repeat steps 5 through 8. 10. Click the trackwheel. A menu appears. 11. Click Save Group. The group is saved. Add contact information from the Messages screen You can add a senders email address or PIN from a message. 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Click a message. A menu appears. 3. Click Open. The message appears. 4. Click the trackwheel. A menu appears. 5. Click Add To Address Book. The New Address screen appears. 6. Type contact information. 7. Click the trackwheel. A menu appears. 8. Click Save. The contact is saved. Add contact information from a link Links for email addresses appear as underlined text. 1. Click an email address. A menu appears. 34 User Guide For RIM internal use only. Not for external distribution. Managing the address book 2. Click Add To Address Book. The New Address screen appears. 3. Type contact information. 4. Click the trackwheel. A menu appears. 5. Click Save. The contact is saved. Managing the address book Open a contact or group 1. On the Home screen, click the Address Book icon. The Find screen appears. 2. Select one of the following options:

Click a contact. A menu appears. Click View. The contact information appears.

Click a group. A menu appears. Click View Group. The group member list appears. Tip: To view information for a contact in the group, click the contact. A menu appears. Click View Member. Edit a contact 1. On the Home screen, click the Address Book icon. The Find screen appears. 2. Click a contact. A menu appears. 3. Click Edit. The Edit Address screen appears. 4. Edit the contact information. 5. Click the trackwheel. A menu appears. 6. Click Save. The edited contact is saved. BlackBerry Wireless Handheld 35 For RIM internal use only. Not for external distribution. 2: Address book Edit a group 1. On the Home screen, click the Address Book icon. The Find screen appears. 2. Click a group. A menu appears. 3. Click Edit Group. The Edit Group screen appears. 4. Click a contact. A menu appears. 5. Select one of the following options:

To delete the contact, click Delete Member. A dialog box appears. Click Delete. Proceed to step 8.

To replace the contact with another contact, click Change Member. The Select Address screen appears.

To add a contact, click Add Member. The Select Address screen appears. 6. Click a contact. A menu appears. 7. Click Continue. The Edit Group screen appears. 8. Click the trackwheel. A menu appears. 9. Click Save Group. The edited group is saved. Delete a contact or group If you delete a group, the individual contacts still appear in your address book. 1. On the Home screen, click the Address Book icon. The Find screen appears. 2. Select one of the following options:

Click a contact. A menu appears. Click Delete.

Click a group. A menu appears. Click Delete Group. A dialog box appears. 36 User Guide For RIM internal use only. Not for external distribution. Managing the address book 3. Click Delete. The contact or group is deleted. Search for a contact in a remote address book You can search for contact information in your companys Global Address List or Notes Address Book. Prerequisite: To search for contacts in a remote address book, the following requirements must be met:

Your handheld must be integrated with an enterprise email account.

Your handheld must be enabled for Remote Address Lookup on a BlackBerry Enterprise Server version 3.5 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino. 1. On the Home screen, click the Address Book icon. The Find screen appears. 2. Type a contact name. 3. Click the trackwheel. A menu appears. 4. Click Lookup. The Find screen displays the search status and indicates when the search is complete. 5. Click the trackwheel. A menu appears. 6. Click View Lookup. The results of your search appear. 7. Click a contact. A menu appears. 8. Click one of the following menu items:

Menu item Lookup Resolve Add Add All Delete Delete Lookup View Description enables you to specify or edit search criteria adds the selected contact to your address book temporarily adds the selected contact to your address book adds all the contacts to your address book deletes the selected contact from the search results deletes the search results displays the selected contacts information BlackBerry Wireless Handheld 37 For RIM internal use only. Not for external distribution. 2: Address book Menu item Get More Results Description requests more search results from the BlackBerry Enterprise Server (the server sends a maximum of 20 results at one time) Setting address book options Set address book options 1. On the Home screen, click the Address Book icon. The Find screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Address Book Options screen appears. 4. In the following fields, press the Space key until the preferred option appears:

Field Sort By Confirm Delete Allow Duplicate Names Option Set how your contacts are sorted. Set whether you are prompted before contacts are deleted. Set whether the same name can appear more than once in your address book. Default First Name Yes Yes 5. Click the trackwheel. A menu appears. 6. Click Save. The options are saved. 38 User Guide 3 For RIM internal use only. Not for external distribution. Browser Depending on your service providers plan, a browser or some browser features might not be available on your handheld. Contact your service provider for more information on available services. This section provides information on the following topics:

About the handheld browsers

Configuring a browser

Browsing web pages

Using bookmarks

Managing the browser

Setting browser options For RIM internal use only. Not for external distribution. 3: Browser About the handheld browsers Your handheld supports the following browser types:

Wireless Application Protocol (WAP) Browser: Use this browser to open web pages using your service providers gateway. The options and available services vary depending on your service provider.

BlackBerry Browser: Use this browser to open web pages using your corporate Mobile Data Service. Prerequisite: To use the BlackBerry Browser, the following requirement must be met:

Your handheld must be enabled for Mobile Data Service on a BlackBerry Enterprise Server version 3.5 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino. Configuring a browser Configure a browser You can change the home page for a browser. 1. On the Home screen, click a browser icon. A startup screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Browser Options screen appears. 4. Click Browser Configuration. The Browser Configuration screen appears. In the Home Page Address field, type a URL. 5. 40 User Guide For RIM internal use only. Not for external distribution. Browsing web pages 6. In the following fields, press the Space key until the preferred option appears. Field Show Images Show Image Placeholders Content Mode Description Set whether images load when you open a web page. Set whether image placeholders appear if images do not load. Set the type of content that your browser accepts. Default On WML &

HTML Pages No WML &

HTML Warning: Do not change the information in any other fields on this screen. 7. Click the trackwheel. A menu appears. 8. Click Save Options. The configuration is saved. Browsing web pages The browser is optimized to view WML and HTML web pages. Prerequisite: To browse web pages, the following requirements must be met:

The wireless coverage indicator must show a level of wireless coverage.

GPRS must appear with the wireless coverage indicator on the Home screen. Open a web page by typing a URL 1. On the Home screen, click a browser icon. The startup screen appears. 2. Click the trackwheel. A menu appears. 3. Click Go To. A dialog box appears. 4. In the Go To field, type a URL. BlackBerry Wireless Handheld 41 For RIM internal use only. Not for external distribution. 3: Browser Go To field Typing a URL Tip: Press the Space key to insert a period. Press a Shift key + the Space key to insert a slash mark (/). 5. Click OK. The browser requests the web page. Open a web page from a link Links to web pages appear as underlined text and usually contain the name or URL of a web page. 1. Click a link. A menu appears. 2. Click Get Link. The browser requests the web page. Tip: To open a web page from a link quickly, select the link and hold the trackwheel. Cancel a web page request 1. While a web page is loading, click the trackwheel. A menu appears. 2. Click Stop. The browser stops requesting the web page. 42 User Guide For RIM internal use only. Not for external distribution. Browsing web pages Navigate on a web page Navigation on a web page varies according to the layout on each page and the items that you have selected. A web page can contain customized menu items or links. 1. On a web page, select one of the following options:

To select a menu item, click the trackwheel. A menu appears. Click a menu item.

To select a link on a web page, click the link. Tip: To see a list of browser shortcut keys, click the trackwheel. A menu appears. Click Help. Navigate between web pages 1. On a web page, click the trackwheel. A menu appears. 2. Select one of the following options:

To move back a page, click Previous or press the Escape button.

To move forward a page, click Next. View images on a web page 1. On a web page, click an image or image placeholder. A menu appears. 2. Select one of the following options:

To view the image on its own page, click Full Image.

To load more images on the web page, click More Images.

To load all the images on the web page, click All Images. BlackBerry Wireless Handheld 43 For RIM internal use only. Not for external distribution. 3: Browser Refresh a web page You can refresh a web page to view the most current information, or if a web page stops responding. 1. On a web page, click the trackwheel. A menu appears. 2. Click Refresh. The web page is refreshed. Save a web page to the Messages screen You can save a web page to your Messages screen instead of creating a bookmark that appears on the Bookmarks screen. 1. On a web page, click the trackwheel. A menu appears. 2. Select one of the following options:

If the web page is not loaded yet, click Save Request.

If the web page is loaded, click Save Page. The requested web page is saved as a message on the Messages screen. Tip: To open a web page from the Messages screen, click a saved web page. A menu appears. Click Open Page. View the URL of a web page You can view the URL of a web page while you browse it. 1. On a web page, click the trackwheel. A menu appears. 2. Click Page Address. The Address dialog box displays the address of the web page. 44 User Guide For RIM internal use only. Not for external distribution. Browsing web pages View the security settings for a web page 1. On a web page, click one of the following icons:

Icon Description browser connection to the web page is secure browser connection to the web page is not secure A dialog box displays security setting information. Download applications You can download applications to use on your handheld. Note: Research In Motion does not in any way endorse or guarantee the security of third-party applications, and your usage of third-party applications is your sole responsibility. 1. On a web page, click an application link. A menu appears. 2. Click Get Link. The application information appears. Application information 3. Click Download. A dialog box appears. 4. Click OK. The application is downloaded. The new application is added to your handheld. BlackBerry Wireless Handheld 45 For RIM internal use only. Not for external distribution. 3: Browser Using bookmarks You can save the addresses of your favorite web pages as bookmarks. Bookmarks appear in the browser, on the Bookmarks screen. Create a bookmark 1. On a web page, click the trackwheel. A menu appears. 2. Click Add Bookmark. The Add Bookmark dialog box appears. 3. In the following fields, review or edit the information:

Add Bookmark dialog box Field Title Create in Description This field displays the name of the bookmark. Set the folder in which the bookmark is saved.

! To set a different folder, click Change Folder. The Bookmarks screen appears. Click a folder. A menu appears. Click Select Folder. Refer to "Create a folder for bookmarks" on page 49 for more information. Default Browser Bookmarks 46 User Guide For RIM internal use only. Not for external distribution. Using bookmarks Field Make Available Offline Description Set whether you can view the web page when you are not connected to the wireless network. When you view a web page offline, it displays the information that was current when you saved the bookmark.

! To select or clear the check box, press the Space key. Default cleared 4. Click Add. The bookmark is saved. Open a bookmark In a browser, click the trackwheel. A menu appears. 1. 2. Click Bookmarks. The Bookmarks screen appears. 3. Click a bookmark. A menu appears. 4. Click Get Link. The browser requests the web page. Edit a bookmark 1. In a browser, click the trackwheel. A menu appears. 2. Click Bookmarks. The Bookmarks screen appears. 3. Click a bookmark. A menu appears. 4. Click Edit Bookmark. A dialog box appears. 5. Edit the bookmark. BlackBerry Wireless Handheld 47 For RIM internal use only. Not for external distribution. 3: Browser Bookmarks screen Editing a bookmark Note: To change the Make Available Offline option, you must create the bookmark again. Refer to "Create a bookmark" on page 46 for more information. 6. Click Accept. The edited bookmark is saved. Move a bookmark In a browser, click the trackwheel. A menu appears. 1. 2. Click Bookmarks. The Bookmarks screen appears. 3. Click a bookmark. A menu appears. 4. Select one of the following options:

To move the bookmark one item higher in the list, click Move Bookmark Up.

To move the bookmark one item lower in the list, click Move Bookmark Down.

To move the bookmark to another folder, click Move Bookmark. The Select Destination Folder screen appears. Click a folder. A menu appears. Click Select Folder. 48 User Guide For RIM internal use only. Not for external distribution. Using bookmarks Delete a bookmark In a browser, click the trackwheel. A menu appears. 1. 2. Click Bookmarks. The Bookmarks screen appears. 3. Click a bookmark. A menu appears. 4. Click Delete Bookmark. A dialog box appears. 5. Click Delete. The bookmark is deleted. Note: You cannot delete the Home Page bookmark. Create a folder for bookmarks You can create folders within the Bookmarks folder. In a browser, click the trackwheel. A menu appears. 1. 2. Click Bookmarks. The Bookmarks screen appears. 3. Click the trackwheel. A menu appears. 4. Click View Bookmark Subfolders. The Bookmarks screen appears. 5. Click the trackwheel. A menu appears. 6. Click Add Subfolder. A dialog box appears. BlackBerry Wireless Handheld 49 For RIM internal use only. Not for external distribution. 3: Browser Bookmarks screen Creating a folder In the Enter subfolder name field, type a name for the folder. 7. 8. Click OK. The folder is saved. Rename a folder for bookmarks 1. In a browser, click the trackwheel. A menu appears. 2. Click Bookmarks. The Bookmarks screen appears. 3. Click the trackwheel. A menu appears. 4. Click View Bookmark Subfolders. The Bookmarks screen appears. 5. Click a folder. A menu appears. 6. Click Rename Folder. A dialog box appears. 7. In the Enter subfolder name field, type a new name for the folder. 8. Click OK. The renamed folder is saved. Move between folders for bookmarks Folders that contain other folders are marked with a plus sign (+). 50 User Guide For RIM internal use only. Not for external distribution. Managing the browser 1. On the Bookmarks screen, select one of the following options:

To select a folder, click the trackwheel. A menu appears. Click Select Folder.

To open a folder, click the trackwheel. A menu appears. Click Open Folder.

To move up a folder level, click the trackwheel. A menu appears. Click Move Up.

To move to the Bookmarks folder, click the trackwheel. A menu appears. Click Go to Root. Managing the browser Close a web page 1. In a browser, press the Escape button. The previous screen appears. Hide the browser You can hide the browser while you use other applications on your handheld. 1. 2. Click Hide. The previous screen appears. 3. To return to the browser, on the Home screen, click the browser In a browser, click the trackwheel. A menu appears. icon. The last web page that you viewed appears. Close the browser Closing the browser disconnects it from the wireless network. 1. In a browser, click the trackwheel. A menu appears. BlackBerry Wireless Handheld 51 For RIM internal use only. Not for external distribution. 3: Browser 2. Click Close. Tip: To close the browser quickly, press and hold the Escape button. View the browser history The browser saves a list of the last 20 web pages that you visited during your browser session. 1. On a web page, click the trackwheel. A menu appears. 2. Click History. The History screen appears. Clear a browser cache You can clear the browser caches to free memory on your handheld. Each cache can store up to ten items. 1. In the browser, click the trackwheel. A menu appears. 2. Click Options. The Browser Options screen appears. 3. Click General Properties. The General Properties screen appears. 4. Click the trackwheel. A menu appears. 5. Select one of the following options:

To clear rendered pages, click Clear Page Cache.

To clear server data, click Clear Raw Data Cache.

To clear rendered pages and server data, click Clear Content Caches.

To clear browser cookies, click Clear Cookie Cache.

To clear content that was sent to your handheld, click Clear Persistent Cache. 52 User Guide For RIM internal use only. Not for external distribution. Setting browser options View the browser connection information You can view the host name of a web page, the duration of your browser session, and the amount of data sent and received by your browser. 1. On a web page, click one of the following icons:

Icon Description browser is connected to the wireless network browser is not connected to the wireless network A dialog box displays the browser connection information. Setting browser options Set browser options 1. In a browser, click the trackwheel. A menu appears. 2. Click Options. The Browser Options screen appears. 3. Click General Properties. The General Properties screen appears. In the following check boxes, press the Space key to select or clear the option:

4. Field Description Confirm close on Escape Confirm execute scripts Set whether you are prompted before the browser closes when you press the Escape button. Set whether you are prompted before scripts are run. Default cleared cleared 5. Click the trackwheel. A menu appears. 6. Click Save Options. The options are saved. BlackBerry Wireless Handheld 53 For RIM internal use only. Not for external distribution. 3: Browser 54 User Guide 4 For RIM internal use only. Not for external distribution. Calendar This section provides information on the following topics:

Navigating in the calendar

Managing appointments and meetings

Setting calendar options For RIM internal use only. Not for external distribution. 4: Calendar Navigating in the calendar Change the calendar format 1. On the Home screen, click the Calendar icon. The calendar appears. 2. Click the trackwheel. A menu appears. 3. Select one of the following options:

To view your schedule for one day, click View Day.

To view a list of your appointments and meetings, grouped by day, click View Agenda.

To view your schedule for one week, click View Week.

To view your schedule for one month, click View Month. navigation bar Day format Agenda format 56 User Guide For RIM internal use only. Not for external distribution. Navigating in the calendar Week format Month format Tip: To change days quickly in Day format, scroll to the navigation bar. Click a day. View the current date 1. On the Home screen, click the Calendar icon. The calendar appears. 2. Click the trackwheel. A menu appears. 3. Click Today. The current date appears. View a specific date 1. On the Home screen, click the Calendar icon. The calendar appears. 2. Click the trackwheel. A menu appears. 3. Click Go to Date. A dialog box appears. 4. In the Go to Date field, press the Space key until the preferred options appear. 5. Click the trackwheel. The date appears. BlackBerry Wireless Handheld 57 For RIM internal use only. Not for external distribution. 4: Calendar View the next or previous date 1. On the Home screen, click the Calendar icon. The calendar appears. 2. Click the trackwheel. A menu appears. 3. Select one of the following options:

Format Day Agenda Week Month Option To view that day in the next week, click Next Week. To view that day in the previous week, click Prev Week. To view the next day on which you have an appointment or meeting, click Next Day. To view the previous day on which you have an appointment or meeting, click Prev Day. To view the next week, click Next Week. To view the previous week, click Prev Week. To view the next month, click Next Month. To view the previous month, click Prev Month. To view that month in the next year, click Next Year. To view that month in the previous year, click Prev Year. Managing appointments and meetings An appointment is a scheduled amount of time in the calendar. A meeting is an appointment to which contacts are invited. Prerequisite: To manage meetings on your handheld, the following requirements must be met:

Your handheld must be integrated with an enterprise email account.

Your handheld must be enabled on a BlackBerry Enterprise Server version 2.1 or later.

Wireless calendar synchronization is enabled. Refer to the Desktop Software:

Intellisync Help for more information. 58 User Guide For RIM internal use only. Not for external distribution. Managing appointments and meetings Create an appointment or meeting 1. On the Home screen, click the Calendar icon. The calendar appears. 2. Click the trackwheel. A menu appears. 3. Click New. The New Appointment screen appears. 4. In the following fields, type the appointment information:

New Appointment screen Field Subject Location Description Type the subject of the appointment. Type the location of the appointment. 5. In the following fields, press the Space key until the preferred option appears:

Field All Day Event Start Description Set whether the appointment occupies a full day. Set the date and time when the appointment starts. Default cleared selected date and time BlackBerry Wireless Handheld 59 For RIM internal use only. Not for external distribution. 4: Calendar Field End Duration Time Zone Reminder Recurrence Default 30 minutes after start time 0 Hours 30 Mins Eastern Time 15 Min. None 1 Never Description Set the date and time when the appointment ends. If you modify this field, the Duration field reflects the change. Lotus Notes: Lotus Notes users cannot create appointments that span days. The appointment must start and end on the same date. Set the length of the appointment. If you modify this field, the End field reflects the change. Set the time zone in which the appointment occurs. Set the amount of time in advance your handheld notifies you of the appointment. If you do not want to be notified, set this field to None. Set whether you want the appointment to recur regularly, such as on a daily, weekly, or monthly basis. Every: Set the frequency of the appointment. End: Set the date on which the series of appointments ends. Days: If your appointment recurs weekly, set the days on which the appointment recurs. Relative Date: If your appointment recurs monthly or yearly, you can set whether the appointment recurs on the exact date or on the relative date. For example, you can set the appointment to recur on the 28th of each month (exact date) or on the last Monday of each month (relative date). 6. In the Notes field, type any additional information for the appointment. 7. Click the trackwheel. A menu appears. 8. Select one of the following options:

To save the appointment, click Save. 60 User Guide For RIM internal use only. Not for external distribution. Managing appointments and meetings

To create a meeting, proceed to step 9. 9. Click Invite Attendee. The Select Address screen appears. 10. Click a contact. A menu appears. 11. Click Invite. 12. To invite more contacts, repeat steps 9 through 11. Tip: Do not invite yourself to the meeting. You are already registered as the person who created the meeting. 13. Click the trackwheel. A menu appears. 14. Click Save. A meeting invitation is sent. Note: Any responses to your meeting invitation are received in the Messages application. Warning: If you turn off the handheld by clicking the Turn Power Off icon, the handheld does not turn on to notify you of calendar reminders. To have the handheld turn on to notify you of a calendar reminder, select one of the following options:

Turn off the handheld by pressing the Power button.

Set the Auto On/Off feature. Refer to "Set Auto On/Off options" on page 78 for more information. Create an appointment quickly Prerequisite: To add appointments quickly, the Enable Quick Entry field must be set to Yes. Refer to "Set calendar options" on page 65 for more information. 1. On the Home screen, click the Calendar icon. The calendar appears. 2. Verify that the calendar is in Day format. Tip: If the calendar is not in Day format, click the trackwheel. A menu appears. Click View Day. Day format appears. 3. Beside the start time, type the subject of the appointment. 4. Beside the subject, type a location in parentheses. BlackBerry Wireless Handheld 61 For RIM internal use only. Not for external distribution. 4: Calendar 5. Roll the trackwheel to change the end time of the appointment. 6. Click the trackwheel. The appointment is saved. Open an appointment or meeting 1. On the Home screen, click the Calendar icon. The calendar appears. 2. Verify that the calendar is in Day, Week, or Agenda format. Tip: If the calendar is in Month format, click a day. A menu appears. Click View Appts. Day format appears. 3. Click an appointment or meeting. A menu appears. 4. Click Open. If the appointment or meeting recurs, a dialog box appears.

To open all occurrences of the appointment, click Open the series.

To open only the selected appointment, click Open this occurrence. The details of the meeting appear. Open a meeting from the Messages screen 1. On the Messages screen, click a meeting invitation (or response). A menu appears. 2. Click Open. The meeting invitation (or response) appears. 3. At the bottom of the screen, click Meeting Request (or Meeting Response). A menu appears. 4. Click Open Attachment. The details of the meeting appear. Accept or decline a meeting invitation Meeting invitations appear as messages on the Messages screen. 62 User Guide For RIM internal use only. Not for external distribution. Managing appointments and meetings 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Click the meeting invitation. A menu appears. 3. Click Open. The details of the meeting appear. Tip: To check your calendar while you view the meeting invitation, click the trackwheel. A menu appears. Click View Calendar. 4. Click the trackwheel. A menu appears. 5. Select one of the following options:

To accept the meeting without sending comments, click Accept.

To decline the meeting without sending comments, click Decline.

To accept the meeting and send comments, click Accept with comments. The Comments screen appears. Type comments. Click the trackwheel. A menu appears. Click Send.

To decline the meeting and send comments, click Decline with comments. The Comments screen appears. Type comments. Click the trackwheel. A menu appears. Click Send. The response is sent to the person who created the meeting. Edit an appointment or meeting Note: You can only edit a meeting that you created. 1. On the Home screen, click the Calendar icon. The calendar appears. 2. Verify that the calendar is in Day, Week, or Agenda format. Tip: If the calendar is in Month format, click a day. A menu appears. Click View Appts. Day format appears. BlackBerry Wireless Handheld 63 For RIM internal use only. Not for external distribution. 4: Calendar 3. Click an appointment or meeting. A menu appears. 4. Click Open. If the appointment or meeting recurs, a dialog box appears.

To edit all occurrences of the appointment or meeting, click Open the series.

To edit only the selected appointment or meeting, click Open this occurrence. The Appointment Details screen appears. 5. Edit the appointment or meeting. Lotus Domino Lotus Notes users cannot edit the Start, End, Duration, or Time Zone of a recurring appointment or meeting. 6. Click the trackwheel. A menu appears. 7. Select one of the following options:

To save the edited appointment or meeting, click Save.

To edit the contacts that are invited to a meeting, proceed to step 8. 8. In either the Accepted field or the Declined field, click a contact. A menu appears. 9. Select one of the following options:

To invite a new contact, click Invite Attendee. The Select Address screen appears. Click a contact. A menu appears. Click Invite <contact>.

To replace one contact with another contact, click Change Attendee. The Select Address screen appears. Click a contact. A menu appears. Click Invite <contact>.

To revoke the invitation to a contact, click Remove Attendee. A dialog box appears. Click Delete. 10. Click the trackwheel. A menu appears. 64 User Guide For RIM internal use only. Not for external distribution. Setting calendar options 11. Click Save. An updated meeting invitation is sent. Delete an appointment or meeting Warning: If you delete a meeting invitation from the Messages screen before you accept or decline it, the appointment is deleted from your desktop calendar. 1. On the Home screen, click the Calendar icon. The calendar appears. 2. Verify that the calendar is in Day, Week, or Agenda format. Tip: If the calendar is in Month format, click a day. A menu appears. Click View Appts. Day format appears. 3. Click an appointment or meeting. A menu appears. 4. Click Delete. A dialog box appears. 5. Select one of the following options:

If the appointment or meeting occurs once, click Delete.

If the appointment or meeting recurs, to delete all occurrences of the appointment, click Delete the series. To delete only the selected appointment, click Delete this occurrence. The appointment or meeting is deleted. Tip: If you delete a meeting that you created, the Send cancellation to attendees dialog box appears. To send a cancellation notice to the contacts that you invited, click Yes. Setting calendar options Set calendar options 1. On the Home screen, click the Calendar icon. The calendar appears. BlackBerry Wireless Handheld 65 For RIM internal use only. Not for external distribution. 4: Calendar 2. Click the trackwheel. A menu appears. 3. Click Options. The Calendar Options screen appears. 4. In the following fields, press the Space key until the preferred option appears:

Field Enable Quick Entry Initial View Default Reminder Confirm Delete Start of Day End of Day First Day of the Week Description Set whether you can add appointments quickly when the calendar is in Day format. Set the format that appears when the calendar opens. Set the amount of time before an appointment or meeting that the handheld notifies you. Set whether you are prompted before appointments are deleted. Set the time at which your daily schedule begins. Set the time at which your daily schedule ends. Set the day on which your weekly schedule begins. Default Yes Day 15 Min. Yes 9:00 AM 5:00 PM Sun 5. Click the trackwheel. A menu appears. 6. Click Save. The options are saved. 66 User Guide 5 For RIM internal use only. Not for external distribution. Other applications This section provides information on the following topics:

Tasks

MemoPad

Calculator

Alarm For RIM internal use only. Not for external distribution. 5: Other applications Tasks Create a task You can create a task to track the progress of an assigned duty. 1. On the Home screen, click the Tasks icon. The Find screen appears. 2. Click the trackwheel. A menu appears. 3. Click New. The New screen appears. New screen 4. 5. In the Task field, type the subject of the task. In the following fields, press the Space key until the preferred option appears:

Field Status Priority Due Description Set the progress status of the task. Set the priority of the task. Set the date by which the task is to be completed. None Default Not Started Normal In the Notes field, type any additional information for the task. 6. 7. Click the trackwheel. A menu appears. 68 User Guide For RIM internal use only. Not for external distribution. Tasks 8. Click Save. The task is saved. Open a task 1. On the Home screen, click the Tasks icon. The Find screen appears. 2. Click a task. A menu appears. 3. Click Open. The task appears. Edit a task 1. On the Home screen, click the Tasks icon. The Find screen appears. 2. Click a task. A menu appears. 3. Click Open. The Edit Task screen appears. 4. Edit the task. 5. Click the trackwheel. A menu appears. 6. Click Save. The edited task is saved. Change the status of a task 1. On the Home screen, click the Tasks icon. The Find screen appears. 2. Click a task. A menu appears. 3. Select one of the following options:

To show that the task is in progress, click Mark In Progress.

To show that the task is complete, click Mark Completed. Note: To mark a task as Waiting or Deferred, you must edit the Status field of the task. Refer to "Edit a task" on page 69 for more information. BlackBerry Wireless Handheld 69 For RIM internal use only. Not for external distribution. 5: Other applications Delete a task 1. On the Home screen, click the Tasks icon. The Find screen appears. 2. Click a task. A menu appears. 3. Click Delete. A dialog box appears. 4. Click Delete. The task is deleted. Tip: To delete all completed tasks, on the Find screen, click the trackwheel. A menu appears. Click Delete Completed. Set task options 1. On the Home screen, click the Tasks icon. The Find screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Tasks Options screen appears. 4. In the following fields, press the Space key until the preferred option appears:

Field Sort By Confirm Delete Description Set how tasks are sorted on the Find screen. Set whether you are prompted before tasks are deleted. Default Subject Yes 5. Click the trackwheel. A menu appears. 6. Click Save. The options are saved. MemoPad Create a memo You can create a memo to record notes or lists. 70 User Guide For RIM internal use only. Not for external distribution. MemoPad 1. On the Home screen, click the MemoPad icon. The Find screen appears. In the Title field, type a name for the memo. 2. Click the trackwheel. A menu appears. 3. Click New. A blank memo appears. 4. 5. Press the Enter key. 6. Type a memo. 7. Click the trackwheel. A menu appears. 8. Click Save. The memo is saved. Open a memo 1. On the Home screen, click the MemoPad icon. The Find screen appears. 2. Click a memo. A menu appears. 3. Click View. The memo appears. Edit a memo 1. On the Home screen, click the MemoPad icon. The Find screen appears. 2. Click a memo. A menu appears. 3. Click Edit. The memo appears. 4. Edit the memo. 5. Click the trackwheel. A menu appears. 6. Click Save. The edited memo is saved. BlackBerry Wireless Handheld 71 For RIM internal use only. Not for external distribution. 5: Other applications Delete a memo 1. On the Home screen, click the MemoPad icon. The Find screen appears. 2. Click a memo. A menu appears. 3. Click Delete. A dialog box appears. 4. Click Delete. The memo is deleted. Set MemoPad options 1. On the Home screen, click the MemoPad icon. The Find screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The MemoPad Options screen appears. 4. In the following field, press the Space key until the preferred option appears:

Field Confirm Delete Description Set whether you are prompted before memos are deleted. Default Yes 5. Click the trackwheel. A menu appears. 6. Click Save. The option is saved. Calculator Perform a calculation 1. On the Home screen, click the Calculator icon. The calculator appears. 2. Type a number. 3. Click an operator. 72 User Guide For RIM internal use only. Not for external distribution. Alarm 4. Type another number. 5. Click the equal sign. The result appears. Tip: To use the calculator memory, select one of the following options:

To populate the memory, type a number. Click M+.

To recall the memory, click MR.

To clear the memory, click MC.

To replace the memory, type a number. Click MS. Convert measurements You can convert numbers to and from metric and imperial measurements. 1. On the Home screen, click the Calculator icon. The calculator appears. 2. Type a number. 3. Click Menu. A menu appears. 4. Select one of the following options:

To convert from imperial to metric, click To Metric.

To convert from metric to imperial, click From Metric. A menu appears. 5. Click a conversion. The number is converted. Alarm Set the alarm 1. On the Home screen, click the Alarm icon. The Alarm screen appears. In the following fields, press the Space key until the preferred 2. BlackBerry Wireless Handheld 73 For RIM internal use only. Not for external distribution. 5: Other applications option appears:

Field Daily Alarm Time Snooze Active on Weekends Option Set whether the alarm is on or off. Set the time at which you want the alarm to notify you. Set whether the alarm sounds again after the initial notification. Set the amount of time after each notification that the alarm notifies you again. Set whether the alarm notifies you every day, including Saturday and Sunday. Default Off 12:00 AM Off Yes 3. Click the trackwheel. A menu appears. 4. Click Save. The options are saved. Warning: If you turn off the handheld by clicking the Turn Power Off icon, the handheld does not turn on to notify you of the alarm. To have the handheld turn on to notify you of an alarm, select one of the following options:

Turn off the handheld by pressing the Power button.

Set the Auto On/Off feature. Refer to "Set Auto On/Off options" on page 78 for more information. Turn off the alarm

To silence the alarm when it is sounding, press any key.

To disable the alarm, set the Daily Alarm field to Off. 74 User Guide 6 For RIM internal use only. Not for external distribution. Options This section provides information on the following topics:

Handheld options

About

Applications

Auto On/Off

AutoText

Browser

Date/Time

Firewall

Localization

Message services

Network

Owner

Profiles

Screen/Keyboard

Security

Service book

Status

Storage mode

WAP Push

WTLS For RIM internal use only. Not for external distribution. Chapter 6: Options Handheld options View handheld options 1. On the Home screen, click the Options icon. The Options screen appears. Option Description View your handheld copyright information. View the applications that are installed on your handheld. Set your handheld to turn on and off at specified times. View, add, edit, and delete AutoText entries. Set browser options. Set the date and time. View the status of your firewall. About Applications Auto On/Off AutoText Browser Date/Time Firewall Host Routing Table View information about your host network. Localization Message Services Network Owner Select a display language. View the message services that are on your handheld. View network settings. Type the information that appears when you lock your handheld. Create, enable, or delete profiles that notify you of alarms, appointments, messages and browser items. Set options for how the screen appears and how the keyboard responds on your handheld. Set a password. View the service books that are on your handheld. View information about your handheld and the wireless network. Put the handheld in a storage state. Set how your handheld processes WAP Push messages and applications. Set Wireless Transport Layer Security (WTLS) options. Profiles Screen/Keyboard Security Service Book Status Storage Mode WAP Push WTLS 76 User Guide For RIM internal use only. Not for external distribution. Handheld options About View handheld information 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click About. Handheld and copyright information appears. 3. To return to the Options screen, press the Escape button twice. Applications Default applications are shipped with your handheld. Any additional applications that you load onto your handheld are called third-party applications. Note: Research In Motion does not in any way endorse or guarantee the security of third-party applications, and your usage of third-party applications is your sole responsibility. View application information 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Applications. The Applications screen appears. 3. Click an application. A menu appears. 4. Select one of the following options:

To view all application details, click Modules. A list of modules appears. Click a module. A menu appears. Click Module Information. The application details appear.

To view third-party application details, click Properties. The application details appear.

To delete a third-party application, click Delete. BlackBerry Wireless Handheld 77 For RIM internal use only. Not for external distribution. Chapter 6: Options Auto On/Off You can set whether you want your handheld to turn on and off at specific times. Warning: If you are in an area where wireless signals might interfere with normal operations (for example, on an airplane), do not use the Auto On/

Off feature to turn off your handheld radio. On the Home screen, click the Turn Wireless Off icon. Set Auto On/Off options 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Auto On/Off. The Auto On/Off screen appears. 3. In the following fields, press the Space key until the preferred option appears:

Field Weekday On Weekday Off Weekend On Weekend Off Description Set when the handheld turns on on weekdays. Set when the handheld turns off on weekdays. Set when the handheld turns on on weekends. Set when the handheld turns off on weekends. Default 7:00 AM 1:00 AM 9:00 AM 3:00 AM 4. Click the trackwheel. A menu appears. 5. Click Save. The options are saved. Enable or disable Auto On/Off 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Auto On/Off. The Auto On/Off screen appears. 3. In the weekday and weekend sections, select one of the following options:

78 User Guide For RIM internal use only. Not for external distribution. Handheld options

To enable Auto On/Off, in the Disabled field, press the Space key until Enabled appears.

To disable Auto On/Off, in the Enabled field, press the Space key until Disabled appears. Note: If you turn off your handheld using the Power button and Auto On/

Off is enabled, the handheld turns on again at the specified Auto On time. Calendar and alarm notifications also turn on your handheld. If you turn off your handheld using the Turn Power Off icon, you are prompted to select either Auto Off (the handheld turns on again at the specified Auto On time) or Power Off (the handheld turns on only if you press the Power button). AutoText You can use AutoText in messages, tasks, memos, and appointments. The AutoText feature replaces certain text that you type with programmed text. For example, in a message, if you type hte and press the Space key, hte changes to the. You can use AutoText to complete the following actions:

correct commonly misspelled words

replace abbreviations and acronyms with complete words

insert phrases into messages by typing a keyword View AutoText entries 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click AutoText. The AutoText entries appear. Tip: To search for an AutoText entry, on the AutoText screen, type the first letters of the entry. Entries that begin with these letters appear. BlackBerry Wireless Handheld 79 For RIM internal use only. Not for external distribution. Chapter 6: Options Create an AutoText entry 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click AutoText. The AutoText screen appears. 3. Click the trackwheel. A menu appears. 4. Click New. The AutoText: New screen appears. 5. In the following fields, type AutoText information:

Field Replace Type a keyword or a combination of letters. With Description Type the text that replaces the keyword.

! To insert a macro (for example, the current date), click the trackwheel. A menu appears. Click Insert Macro. The Insert macro dialog box appears. Click a macro. 6. In the following fields, press the Space key until the preferred option appears:

Field Using Locale Description Select one of the following options:

Specified Case: The capitalization of the AutoText entry appears exactly as you typed it. SmartCase: The capitalization of the AutoText entry changes depending on the context in which it is used. Set whether the AutoText entry is available in all languages that are on your handheld or in a specific language only. Default SmartCase current display language 7. Click the trackwheel. A menu appears. 8. Click Save. The AutoText entry is saved. Edit an AutoText entry 1. On the Home screen, click the Options icon. The Options screen appears. 80 User Guide For RIM internal use only. Not for external distribution. Handheld options 2. Click AutoText. The AutoText screen appears. 3. Click an entry. A menu appears. 4. Click Edit. The AutoText: Edit screen appears. 5. Edit the AutoText entry. 6. Click the trackwheel. A menu appears. 7. Click Save. The edited AutoText entry is saved. Delete an AutoText entry 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click AutoText. The AutoText screen appears. 3. Click an entry. A menu appears. 4. Click Delete. A dialog box appears. 5. Click Delete. The AutoText entry is deleted. Browser You can set the default browser configuration settings. Refer to

"Setting browser options" on page 53 for more information on setting other browser options. Set browser options 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Browser. The Browser screen appears. BlackBerry Wireless Handheld 81 For RIM internal use only. Not for external distribution. Chapter 6: Options 3. In the following fields, press the Space key until the preferred option appears:

Field Description Default browser configuration W hotkey configuration B hotkey configuration Set which browser opens when you click links in messages and attachments. Set which WAP browser opens when you press the W key on the Home screen. Set which BlackBerry Browser opens when you press the B key on the Home screen. Note: The browser options might vary depending on the browser applications that are available on your handheld. 4. Click the trackwheel. A menu appears. 5. Click Save. The browser options are saved. Date/Time Set the date and time 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Date/Time. The Date/Time screen appears. 3. In the following fields, press the Space key until the preferred option appears:

Field Time Zone Time Time Format Date Description Set your time zone. Set the current time. Select a 12-hour or 24-hour clock. Set the current date. 82 User Guide For RIM internal use only. Not for external distribution. Handheld options Description Field Auto Time Set Set whether your handheld time is updated automatically based on your selected time zone. This field displays the current date on the wireless network. This field displays the current time on the wireless network. Network Date Network Time 4. Click the trackwheel. A menu appears. 5. Click Save. The options are saved. Tip: To copy the current date and time from the wireless network to your handheld, on the Date/Time screen, click the trackwheel. A menu appears. Click Copy Network Time. Firewall If you have third-party applications on your handheld, the firewall option prevents these applications from transmitting data from your handheld without your knowledge. Note: Research In Motion does not in any way endorse or guarantee the security of third-party applications, and your usage of third-party applications is your sole responsibility. Accept or deny a connection request 1. In the dialog box that prompts you to accept or deny a connection request, select one of the following options:

To accept the request, select the Accept check box.

To deny the request, select the Deny check box. Tip: If you do not want a dialog box to appear each time that a request is made, in the dialog box, select the Dont ask this again check box. All subsequent requests are accepted or denied, depending on the option that you selected in the dialog box. Reset firewall settings You can return to the default firewall settings. BlackBerry Wireless Handheld 83 For RIM internal use only. Not for external distribution. Chapter 6: Options 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Firewall. The Firewall screen appears. 3. Click the trackwheel. A menu appears. 4. Click Reset Settings. The firewall settings are reset. Localization If more than one language is available on your handheld, you can change the display language. Select a display language 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Localization. The Localization screen appears. 3. In the following field, press the Space key until the preferred option appears:

Field Locale Description Default Select the language that you want to use on your handheld. current display language 4. Click the trackwheel. A menu appears. 5. Click Save. The language is selected. Note: If you change your display language, your AutoText entries are updated to reflect the change. 84 User Guide For RIM internal use only. Not for external distribution. Handheld options Message services All email messages that you send from your handheld are sent from the default message service. Note: If your handheld is integrated with a new or existing ISP email account, the default message service is Web Client. If your handheld is integrated with an enterprise email account, the default message service is Desktop. Change your default message service 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Message Services. The Message Services screen appears. In the Messaging (CMIME) field, press the Space key until the 3. preferred service appears. 4. Click the trackwheel. A menu appears. 5. Click Save. The option is saved. Network Set network options 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Network. The Network screen appears. BlackBerry Wireless Handheld 85 For RIM internal use only. Not for external distribution. Chapter 6: Options 3. In the following fields, press the Space key until the preferred option appears:

Item Radio Scan Mode Active Network Description Turn on and turn off your handheld radio. Set whether your handheld scans for and selects a wireless network automatically. This field displays the name of the network that your handheld uses. Default On Automatic 4. Click the trackwheel. A menu appears. 5. Click Save. The options are saved. Select a network manually 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Network. The Network screen appears. 3. Click the trackwheel. A menu appears. 4. Click Scan for Networks. A list of available networks appears. 5. Click a network. A menu appears. 6. Click Select Network. The network is selected. Register your handheld manually 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Network. The Network screen appears. 3. Click the trackwheel. A menu appears. 4. Click Register Now. Your handheld is registered. 86 User Guide For RIM internal use only. Not for external distribution. Handheld options Owner The text that you type on this screen appears when you lock your handheld. Set owner information 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Owner. The Owner screen appears. 3. In the following fields, type contact information:

Field Description Name Information Type information that appears when the handheld is locked. Type your name. 4. Click the trackwheel. A menu appears. 5. Click Save. The owner information is saved. Profiles You can enable profiles that notify you of alarms, saved web pages and incoming WAP content and messages. The handheld has the following profiles. When you first receive your handheld, the Default profile is enabled. Profile Quiet Loud Item Alarm, Browser, Calendar, Level 1, Messages Alarm, Browser, Calendar, Level 1, Messages Notification Out of Holster None In Holster Volume None Mute Vibrate + Tone Vibrate + Tone High BlackBerry Wireless Handheld 87 For RIM internal use only. Not for external distribution. Chapter 6: Options Profile Item Discreet Alarm Browser, Calendar, Level 1, Messages Default Alarm Browser, Calendar, Level 1, Messages Notification Out of Holster Tone Vibrate In Holster Tone Vibrate Tone LED Flashing Tone Vibrate LED Flashing Volume Low Mute High Mute Enable a notification profile 1. On the Home screen, click the Profiles icon. The Profiles screen appears. 2. Click a profile. A menu appears. 3. Click Enable. The word (On) appears beside the enabled profile. Tip: To enable a profile quickly, on the Profiles screen, select a profile. Press the Space key. Create a notification profile 1. On the Home screen, click the Profiles icon. The Profiles screen appears. 2. Click the trackwheel. A menu appears. 3. Click New. A list of items for which you can receive notification appears. In the Name field, type a profile name. 4. 5. Click an item for which you can receive notification. A menu appears. 6. Click Edit. 88 User Guide For RIM internal use only. Not for external distribution. Handheld options 7. In the following fields, press the Space key until the preferred option appears:

Field Out of Holster In Holster Tune Volume Number of Beeps Repeat Notification Description Set how you are notified when your handheld is not in the holster. Set how you are notified when your handheld is in the holster. Set the tune that plays when you are notified. Set the volume for your notification. If you set this field to Escalating, the notification volume increases. Set how many times the tune plays before notification stops. Set whether the LED flashes to remind you of unopened messages. 8. Click the trackwheel. A menu appears. 9. Click Save. The options are saved. 10. Repeat steps 5 through 9 for the other items in the list. 11. Click the trackwheel. A menu appears. 12. Click Save. The profile is saved. Edit a notification profile 1. On the Home screen, click the Profiles icon. The Profiles screen appears. 2. Click a profile. A menu appears. 3. Click Edit. A list of items for which you can receive notification appears. 4. Click an item. A menu appears. 5. Click Edit. 6. Edit the notification information. 7. Click the trackwheel. A menu appears. BlackBerry Wireless Handheld 89 For RIM internal use only. Not for external distribution. Chapter 6: Options 8. Click Save. The options are saved. 9. Repeat steps 4 through 8 for the other items in the list. 10. Click the trackwheel. A menu appears. 11. Click Close. The edited items are saved. Delete a notification profile You can only delete notification profiles that you created. 1. On the Home screen, click the Profiles icon. The Profiles screen appears. 2. Click a profile. A menu appears. 3. Click Delete. A dialog box appears. 4. Click Delete. The profile is deleted. Download notification tunes You can download tunes in standard MIDI format. 1. On a web page, click a .mid file link. A menu appears. 2. Click Get Link. The MIDI File screen appears. 3. Click Save. A dialog box appears. 4. 5. Click Save. A dialog box appears. 6. Click OK. The tune is downloaded. In the Enter Tune Name field, type a name for the tune. Tip: To listen to the tune before you download it, on the Midi File screen, click the Play icon. To stop playing the tune, click the Stop icon. Warning: Research In Motion does not in any way endorse or guarantee the security or compatibility of any MIDI file with the handheld, and takes no responsibility whatsoever for such MIDI files, including their functionality. Your selection and usage of MIDI files is your sole responsibility. 90 User Guide For RIM internal use only. Not for external distribution. Handheld options Manage a tune 1. On the Home screen click the Profiles icon. The Profiles screen appears. 2. Click the trackwheel. A menu appears. 3. Click Show Tunes. The Tunes screen appears. 4. Click a tune. A menu appears. 5. Select one of the following options:

To listen to the tune, click Play.

To delete a tune, click Delete. A dialog box appears. Click Delete. Screen/Keyboard Set screen and keyboard settings 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Screen/Keyboard. The Screen/Keyboard screen appears. In the following fields, press the Space key until the preferred 3. option appears:

Field Screen Contrast Font Family Font Size Key Tone Key Rate Description Set the contrast of the screen. Set the font family of the display font. Set the size of the display font. Set whether your handheld emits a tone each time that you press a key. Set the speed at which your cursor moves when you hold the Backspace key, the Enter key, or the Space key. Default 15 System 10 Off Slow BlackBerry Wireless Handheld 91 For RIM internal use only. Not for external distribution. Chapter 6: Options 4. Click the trackwheel. A menu appears. 5. Click Save. The options are saved. Security Set security options 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Security. The Security screen appears. 3. In the following fields, press the Space key until the preferred option appears:

Field Password Description Set whether you want to enable a password on your handheld. Refer to "Set a password" on page 93 for more information. Security Timeout Set the duration of time that your handheld is idle Lock Handheld Upon Holstering IT Policy before it locks. Set whether your handheld locks when you insert it into the holster. This field displays the name of the IT policy that is assigned to your handheld. Default Disabled 2 Min No Note: If your handheld is lost or stolen, contact your system administrator. If wireless IT policy is available for your handheld, your system administrator can disable or lock your handheld over the wireless network. To receive IT policy settings over the wireless network, your handheld must be enabled on a BlackBerry Enterprise Server version 3.5 or later for Microsoft Exchange. 4. Click the trackwheel. A menu appears. 5. Click Save. The options are saved. 92 User Guide For RIM internal use only. Not for external distribution. Handheld options Set a password 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Security. The Security screen appears. 3. In the Password field, press the Space key until Enabled appears. 4. Click the trackwheel. A menu appears. 5. Click Save. A dialog box appears. In the New Password field, type a password. 6. 7. Click the trackwheel. A dialog box appears. 8. 9. Click the trackwheel. The password is enabled. In the Verify New Password field, type the password again. Change the password 1. On the Home screen, click the Options icon. The Options screen appears. In the Enter Password field, type the current password. 2. Click Security. The Security screen appears. 3. Click the trackwheel. A menu appears. 4. Click Change Password. A dialog box appears. 5. 6. Click the trackwheel. A dialog box appears. 7. 8. Click the trackwheel. A dialog box appears. 9. 10. Click the trackwheel. The password is changed. In the New Password field, type a new password. In the Verify New Password field, type the password again. BlackBerry Wireless Handheld 93 For RIM internal use only. Not for external distribution. Chapter 6: Options Disable the password 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Security. The Security screen appears. 3. In the Password field, press the Space key until Disabled appears. 4. Click the trackwheel. A menu appears. 5. Click Save. A dialog box appears. In the Enter Password field, type the password. 6. 7. Click the trackwheel. The password is disabled. Lock your handheld 1. On the Home screen, click the Lock icon. Your handheld is locked. Unlock your handheld Warning: If you type your password five times incorrectly, you are prompted to type blackberry before you can continue. On subsequent password attempts, the characters that you type are displayed in the Enter Password field. If you type your password eight times incorrectly, you are prompted to type blackberry again before you can continue. If you type your password ten times incorrectly, all information is erased from your handheld for security reasons. 1. On the Lock screen, roll the trackwheel. The Handheld is locked dialog box appears. 2. Click Unlock. A dialog box appears. In the Enter Password field, type your password. 3. 4. Click the trackwheel. Your handheld is unlocked. 94 User Guide For RIM internal use only. Not for external distribution. Handheld options Perform Security Self Tests The Security Self Test application verifies that security software is implemented properly on your handheld. The tests run automatically when your handheld restarts. To perform the tests manually, complete the following steps:

1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Security. The Security screen appears. 3. Click the trackwheel. A menu appears. 4. Click Verify Security Software. A dialog box indicates whether the tests passed or failed. Service book You can view the service books that are present on your handheld. Some handheld features (for example, wireless calendar synchronization) require a service book to function. Note: Your integration option determines which email service book appears on your handheld. View service books 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Service Book. The service books appear. Tip: To view the service record for a service book, click the service book. A menu appears. Click View. BlackBerry Wireless Handheld 95 For RIM internal use only. Not for external distribution. Chapter 6: Options Accept a service book Your handheld accepts most service books automatically. If a service book is not accepted automatically, a book icon appears in the handheld status section of the screen. To accept a service book manually, complete the following steps:

1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Service Book. The service books appear. 3. Click a pending service book. A menu appears. 4. Click Accept. The service book is accepted. Storage mode If you are not going to use your handheld for an extended period of time (more than two weeks), you should put it in storage mode. Put the handheld in storage mode 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Storage Mode. The following message appears: Storage mode powers off device to save battery life. Continue?

3. Click Yes. The following message appears: Entering storage mode will lose current time. Continue?

4. Click Yes. The following message appears: Do you wish to enter storage mode?

5. Click Yes. Your handheld shuts down and, after approximately 24 hours, enters a storage state. 96 User Guide For RIM internal use only. Not for external distribution. Handheld options Activate your handheld from storage mode 1. Connect your handheld to an outlet. The Home screen appears, and then a dialog appears. 2. Select one of the following options:

If the date and time are correct, click OK.

If the date and time are incorrect, click Edit. Refer to "Set the date and time" on page 82 for more information. 3. On the Home screen, click the Turn Wireless On icon. The radio turns on. Tip: You can also activate your handheld from storage mode by inserting a paper clip into the reset hole located on the back of your handheld. WAP Push WAP push enables you to receive content from web applications without requesting it. For example, you can receive updates, or notifications, for weather, stock quotes, or news. Depending on your service providers plan, this feature might not be available for your handheld. Set WAP Push options 1. On the Home screen, click the Options icon. The Options screen appears. In the following check boxes, press the Space key to select or clear the option:

2. Field Enable WAP Push Allow WAP Push Applications Description Default Set whether WAP push is enabled or disabled. Selected Set whether your handheld accepts third-party Selected applications. BlackBerry Wireless Handheld 97 For RIM internal use only. Not for external distribution. Chapter 6: Options 3. In the following fields, press the Space key until the preferred option appears:

Field Description Process Service Load Set how your handheld notifies you of Process Service Indication Process Other Messages incoming service load content. Set how your handheld notifies you of incoming service indication content. Set how your handheld notifies you of incoming content that is neither service load or service indication content. Default Auto Auto Auto 4. Click the trackwheel, a menu appears. 5. Click Save. The options are saved. WTLS Wireless Transport Layer Security (WTLS) is the security layer of the WAP browser that provides security for WAP services. It is an optional security feature that you can load onto your handheld using the Application Loader tool. Refer to the Desktop Software:

Application Loader Help for more information on loading applications. Set WTLS options 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click WTLS. The WTLS screen appears. 98 User Guide For RIM internal use only. Not for external distribution. Handheld options 3. In the following fields, press the Space key until the preferred option appears:

Field Encryption Strength Prompt for Server Trust Description Set the encryption level for connecting to your WAP gateway. Set whether you are prompted to authenticate WTLS connections if the handheld cannot authenticate the connection automatically. Default Allow Weak Yes 4. Click the trackwheel. A menu appears. 5. Click Save. The options are saved. BlackBerry Wireless Handheld 99 For RIM internal use only. Not for external distribution. Chapter 6: Options 100 User Guide 7 For RIM internal use only. Not for external distribution. Reference This section provides information on the following topics:

Icons

Troubleshooting

Maintenance For RIM internal use only. Not for external distribution. 7: Reference Icons Messages Icon Browser Icon 102 Description message is being sent message will be sent when possible attachment request sent message was sent to the network attachment request was successful PIN message was delivered to the recipient saved draft of email or PIN message unread message transmission error message transmission error attachment request was not successful unopened message opened email message email message is filed high importance address book attachment Description requested web page is available User Guide For RIM internal use only. Not for external distribution. Icons Icon Description unopened saved web page Calendar Icon opened saved web page browser is connected to the wireless network browser is not connected to the wireless network browser connection to the web page is secure browser connection to the web page is not secure play MIDI tune stop playing MIDI tune Description appointment was initiated by a meeting invitation appointment or meeting has a reminder set appointment or meeting has text in the Notes field appointment or meeting recurs exception to a recurring appointment or meeting appointment or meeting is an all-day event BlackBerry Wireless Handheld 103 For RIM internal use only. Not for external distribution. 7: Reference Other applications Application Tasks Icon Alarm Miscellaneous Description task is not started or is in progress task is deferred task is complete high priority low priority alarm is set Alt mode Shift mode or CAP-lock mode NUM-lock mode new service book Troubleshooting Issue Possible cause Possible solution The handheld does not turn on. The battery is too low. The handheld does not respond or is frozen. Various. Charge the battery. Refer to the Getting Started and Quick Reference Card. Reset the handheld: Press the Alt key + the Right Shift key + the Backspace key. 104 User Guide For RIM internal use only. Not for external distribution. Issue The display is difficult to read. The handheld does not notify you of events such as messages, the alarm or reminders. Some handheld applications do not work. For example, the handheld does not send or receive messages, or the browser does not work. Possible cause The handheld is in a poorly lit area. The display font is too small. The wireless radio is off. The notification is not set to notify you audibly. The notification volume is too low. The alarm is set at the wrong time. The calendar event does not have a reminder set. The wireless radio is off. The handheld is not in an area of wireless coverage. The battery is too low. Troubleshooting Possible solution Turn on the backlighting:

Press the Power button. Increase the size of the display font. Refer to page 91. On the Home screen, click the Turn Wireless On icon. Change the notification to Tone or Vibrate+Tone. Refer to page 87. Increase the notification volume. Refer to page 87. Reset the alarm and, if you are using 12 hour format, verify the AM or PM setting. Refer to page 73. Set a reminder. Refer to page 59. On the Home screen, click the Turn Wireless On icon. Return to an area of wireless coverage. Charge the handheld. Refer to the Getting Started and Quick Reference Card. BlackBerry Wireless Handheld 105 For RIM internal use only. Not for external distribution. 7: Reference Issue Possible cause The handheld is not registered with the wireless network. The wireless network is experiencing difficulties. Your service provider does not support the phone or browser. Possible solution Verify the registration status in the Active Network field. Refer to page 85. Register with the network. Refer to page 86. Contact your service provider. Contact your service provider. Contact your service provider. Maintenance To Preserve battery life Store the handheld for an extended time period Do this Set the Auto On/Off feature. Refer to page 78. Turn off the radio when you are not in an area of wireless coverage: On the Home screen, click the Turn Wireless Off icon. Limit your use of the backlighting feature. Delete the original message when you send a reply. Refer to page 13. If you want to send a message to multiple people, use Add To, Add Cc, or Add Bcc instead of sending the message multiple times. Refer to page 11. Charge your handheld regularly. Save the information from your handheld to your desktop using the desktop softwares Backup and Restore tool. Put your handheld in storage mode. Refer to page 96. Store your handheld in a cool, dry place. 106 User Guide For RIM internal use only. Not for external distribution. Index A about this guide, 5 accepting meeting invitations, 62 service books, 96 Active Network field, 86, 106 adding additional contacts to messages, 12 applications, 45 attachments to messages, 15 contacts to groups, 36 multiple email addresses, 32 tunes, 90 See also creating adding groups, 33 creating contacts, 17, 32??

deleting contacts, 36 deleting groups, 36 editing contacts, 35 editing groups, 36 searching for remote addresses, address book 37 setting options, 38 address book attachments icons, 102 opening, 16 sending, 15 addresses, See contacts alarm icon, 104 setting, 73 setting notification profiles, 87 troubleshooting, 105 turning off, 74 Allow Duplicate Names field, 38 application information, viewing, 77 applications adding, 45 deleting, 77 troubleshooting, 105 appointments creating, 5962 definition, 58 deleting, 65 editing, 6365 opening, 62 attachments, See file attachments; address book attachments Auto More field, 21 auto on/off disabling, 78 enabling, 78 setting, 78 AutoText creating entries, 80 deleting entries, 81 editing entries, 80 inserting macros, 80 specified case and smartcase, 80 viewing entries, 79 B B hotkey configuration field, 82 backlighting, 105, 106 battery maintenance, 106 troubleshooting, 104, 105 BlackBerry Browser, definition, 40 BlackBerry Desktop Software Online Help, 7 BlackBerry Web Client Online Help, 7 bookmark folders creating, 49 renaming, 50 setting default, 49 RIM Wireless Handheld 107 For RIM internal use only. Not for external distribution. Index bookmarks availability, 47 creating, 46 deleting, 49 editing, 47 moving, 48, 50 opening, 47 browser about, 40 bookmarks, 46 browsing web pages, 41 closing, 51 connection status, 53 hiding, 51 history, 52 home page, 40 icons, 102 managing, 51 navigating web pages, 43 setting options, 40, 53, 81 shortcut keys, 43 WAP Push, 97 WTLS, 98 C caches, 52 calculator calendar converting measurements, 73 memory, 73 performing calculations, 72 agenda format, 56 changing formats, 56 day format, 56 icons, 103 month format, 57 restrictions for Lotus Notes users, 60, 64 setting notification profiles, 87 setting options, 65 week format, 57 See also appointments; meetings Case Sensitive Search field, 20 changing bookmark folders, 46 contacts in groups, 36 formats in calendar, 56 handheld password, 93 order of bookmarks, 48 task status, 69 user-defined field names, 33 See also editing; setting clearing closing browser caches, 52 browser, 51 web pages, 51 configuring browser, 40 browser home page, 40 Confirm close on Escape field, 53 Confirm Delete field, 21, 38, 66, 70, 72 Confirm execute scripts field, 53 Conflicts field, 21 connection requests, 83 Consider PIN Level 1 field, 21 contacts creating, 32??

deleting, 36 editing, 35 opening, 35 searching for in remote address book, 37 See also SIM card contacts; groups conventions notes, 7 prerequisites, 7 tips, 7 warnings, 7 Create in field, 46 creating appointments, 5962 AutoText entries, 80 bookmarks, 46 contacts, 17, 32??

108 User Guide For RIM internal use only. Not for external distribution. Index email and PIN messages, 1113 folders for bookmarks, 49 groups, 33 meetings, 5961 memos, 70 notification profiles, 88 tasks, 68 customizing, See setting D date, setting, 82 declining meeting invitations, 62 Default browser configuration field, 82 Default Reminder field, 66 Delete On field, 21 deleting appointments, 65 AutoText entries, 81 bookmarks, 49 contacts, 36 contacts from groups, 36 groups, 36 meetings, 65 memos, 72 messages, 2324 notification profiles, 90 original text from reply, 13 saved searches, 28 tasks, 70 disabling alarm, 74 auto on/off, 78 handheld password, 94 disconnecting browser from wireless network, 51 display language, selecting, 84 Display Name field, 21 Display Time field, 21 distribution lists, See groups draft messages icon, 102 saving, 12 E editing appointments, 6365 AutoText entries, 80 bookmarks, 47 contacts, 35 email and PIN messages, 14 groups, 36 meetings, 6365 memos, 71 notification profiles, 89 saved searches, 28 task status, 69 tasks, 69 user-defined field names, 33 See also setting email addresses, adding multiple, 32 email messages adding contacts to, 12 deleting, 23 editing, 14 filing, 25 forwarding, 14 marking opened, 29 marking unopened, 29 opening, 10 reconciling, 24 replying to, 13 requesting more of, 10 resending, 14 saving, 22 saving draft, 12 searching for, 26 sending, 1113 setting importance, 21 setting options, 20 emptying deleted items folder on computer from handheld, 24 Enable Quick Entry field, 66 enabling auto on/off, 78 handheld password, 93 Encryption Strength field, 99 RIM Wireless Handheld 109 For RIM internal use only. Not for external distribution. Index End of Day field, 66 extensions, dialing, 33 F file attachments navigating, 19 opening, 18 opening table of contents, 18 setting options, 19 supported file formats, 17 filing email messages, 25 firewall accepting or denying connection requests, 83 resetting options, 83 First Day of the Week field, 66 folders, See bookmark folders Font Family field, 20, 91 Font Size field, 20, 91 format calendar, 56 forwarding email and PIN messages, 14 full content, opening, 18 G getting help, 7 Getting Started and Quick Reference Card, 7 groups adding contacts to, 36 changing contacts in, 36 creating, 33 deleting, 36 deleting contacts from, 36 editing, 36 opening, 35 H handheld options about, 77 applications, 77 110 auto on/off, 78 AutoText, 79 browser, 81 date/time, 82 firewall, 83 localization, 84 message services, 85 network, 85 owner, 87 screen/keyboard, 91 security, 92 service book, 95 storage mode, 96 viewing, 76 WAP Push, 97 WTLS, 98 handheld password changing, 93 disabling, 94 incorrect, 94 setting, 93 help, 7 Hide Filed Messages field, 21 hiding a browser, 51 high importance, setting, 21 Home page address field, 40 home page, customizing, 40 I icons address book attachments, 102 alarm, 104 Alt mode, 104 browser, 102 calendar, 103 CAP-lock mode, 104 chart, 102 messages, 102 miscellaneous, 104 note, 7 NUM-lock mode, 104 prerequisite, 7 service book, 104 User Guide For RIM internal use only. Not for external distribution. Index Shift mode, 104 tasks, 104 tip, 7 warning, 7 images, viewing, 43 Importance field, 22 importance, setting, 21 In Holster field, 89 Initial View field, 66 inserting extensions, 33 integration options, 6 IT Policy field, 92 K Key Rate field, 91 Key Tone field, 91 keyboard, setting options, 91 L links definition, 13 email address, 13 web page, 42 localization, 84 locating PIN, 10 Lock Handheld Upon Holstering field, 92 locking the handheld, 94 low battery, 104, 105, 106 M macros, inserting into AutoText entries, 80 maintenance, battery, 106 Make Available Offline field, 47 meeting invitations accepting, 62 changing attendees, 64 declining, 62 icon, 103 removing attendees, 64 meetings creating, 5961 definition, 58 deleting, 65 editing, 6365 opening, 62 MemoPad, setting options, 72 memos creating, 70 deleting, 72 editing, 71 opening, 71 message services, 85 messages icons, 102 setting notification profiles, 87 setting options, 20 See also email messages; SMS messages, PIN messages; phone call logs more, requesting, 10 N navigating attachments, 19 calendar, 56 web pages, 43 network registering, 106 registering manually, 86 selecting, 86 notes definition, 7 icon, 7 notification profiles creating, 88 deleting, 90 editing, 89 enabling, 88 troubleshooting, 105 Number of Beeps field, 89 RIM Wireless Handheld 111 For RIM internal use only. Not for external distribution. Index O opening address book attachments, 16 appointments, 62 bookmarks, 47 contacts, 35 email and PIN messages, 10 file attachments, 18 groups, 35 meetings, 62 memos, 71 tasks, 69 web pages, 4142 options address book, 38 browser, 53 calendar, 65 email and PIN messages, 20 file attachment, 19 MemoPad, 72 tasks, 70 See also handheld options Out of Holster field, 89 owner information, setting, 87 P Password field, 92 password security screen, 9294 password, See handheld password personal identification number, locating, 10 phone PIN messages setting notification profiles, 87 adding contacts to, 12 deleting, 23 editing, 14 forwarding, 14 marking opened, 29 marking unopened, 29 opening, 10 replying to, 13 requesting more of, 10 resending, 14 saving, 22 saving draft, 12 searching for, 26 sending, 1113 setting importance, 21 setting options, 20 PIN, locating, 10 prerequisites definition, 7 icon, 7 priority of messages, setting, 21 profiles, See notification profiles Prompt for Server Trust field, 99 R radio troubleshooting, 105 turning on, 105 Radio field, 86 recipients replying to all, 13 searching by, 29 reconciling email messages, 24 recurring appointments, See appointments recurring meetings, See meetings reference information, 101 refreshing web pages, 44 registering with the network, 86, 106 related resources, 7 relative date, definition, 60 reminders, troubleshooting, 105 remote address book, searching in, 37 removing, See deleting Repeat Notification field, 89 replying to all recipients, 13 email and PIN messages, 13 resending resetting email and PIN messages, 14 112 User Guide For RIM internal use only. Not for external distribution. Index firewall options, 83 handheld, 104 resources, related to this guide, 7 ring tones, See tunes S Salutation field, 32 saving draft messages, 12 messages, 22 searches, 28 web pages, 44 Scan Mode field, 86 Screen Contrast field, 91 screen/keyboard, setting options, 91 searches deleting saved, 28 editing saved, 28 performing, 27 saving, 28 selecting folders, 27 specifying criteria for, 27 viewing saved, 28 searching by recipient, 28 by sender, 28 by subject, 28 contacts in remote address book, 37 messages, 26 security changing handheld password, disabling handheld password, enabling handheld password, 93 94 92 locking handheld, 94 performing self tests, 95 setting options, 92 unlocking handheld, 94 web page, 45 WTLS, 98 security self tests, 95 Security Timeout field, 92 selecting display language, 84 folders, 27 network, 86 sender, searching by, 29 sending address book attachments, 15 email and PIN messages, 11 sending messages from specific, service 12 service books accepting, 96 icon, 104 viewing, 95 setting address book options, 38 alarm, 73 auto on/off options, 78 browser options, 53, 81 calendar options, 65 date and time, 8283 default folder for bookmarks, 49 email and PIN message options, file attachment options, 19 handheld password, 94 importance level of messages, 20 21 MemoPad options, 72 network options, 85 notification profiles, 88 owner information, 87 screen/keyboard options, 91 security options, 92 tasks options, 70 WTLS options, 98 Sheet Column Width field, 20 Sheet Display Labels field, 20 Sheet Horizontal Scroll field, 19 Sheet Outline Cells field, 19 Sheet Vertical Scroll field, 19 RIM Wireless Handheld 113 For RIM internal use only. Not for external distribution. Index short message service, See SMS messages smartcase, definition, 80 SMS messages deleting, 23 marking opened, 29 marking unopened, 29 saving, 22 searching for, 26 Sort By field, 38, 70 specified case, definition, 80 specifying search criteria, 27 Start of Day field, 66 storage mode, setting, 96 subfolders, See bookmark folders subject, searching by, 29 subscriber information module card, See SIM card support, 7 T table of contents, opening for file attachments, 18 tasks changing status of, 69 creating, 68 deleting, 70 editing, 69 icons, 104 opening, 69 setting options, 70 technical support, 7 time, setting, 82 tips definition, 7 icon, 7 Title field, 46 troubleshooting alarm, 105 applications, 105 backlighting, 105 battery, 104, 105 browser, 106 display, 105 font size, 105 lighting, 105 notification, 105 phone, 106 radio, 105 reminders, 105 resetting the handheld, 104 volume, 105 TTY option, See text telephone Tune field, 89 tunes adding, 90 deleting, 91 downloading, 90 turning off alarm, 74 handheld, 78, 79 turning on, radio, 105 U unlocking handheld, 94 URL home page, 40 web page, 41, 44 user-defined fields, changing, 33 V viewing application information, 77 appointments, 62 AutoText entries, 79 browser connection status, 53 browser history, 52 browser security settings, 45 contacts, 35 contents of spreadsheet cell, 19 criteria of last search, 28 current date in calendar, 57 email and PIN messages, 10 file attachments, 18 groups, 35 handheld information, 77 114 User Guide For RIM internal use only. Not for external distribution. Index handheld options, 76 host name of web page, 53 images on web page, 43 meetings, 62 memos, 71 next sheet, 19 previous sheet, 19 saved searches, 28 service books, 95 specific date in calendar, 57 specific spreadsheet cell, 19 table of contents of file attachments, 18 tasks, 69 volume adjusting for notification profiles, 89 troubleshooting, 105 Volume field, 89 W W hotkey configuration field, 82 WAP browser, definition, 40 WAP Push, setting, 97 warnings definition, 7 icon, 7 web pages browsing, 41 canceling requests, 42 closing, 51 connection status, 53 icons, 102 links, 42 navigating between, 43 navigating on, 43 opening, 4142 refreshing, 44 saving, 44 setting notification profiles, 87 viewing images, 43 viewing security settings, 45 viewing URL, 44 Weekday Off field, 78 Weekday On field, 78 Weekend Off field, 78 Weekend On field, 78 wireless email reconciliation definition, 24 prerequisites, 20 wireless network disconnecting browser from, 51 registering with, 86 troubleshooting, 105 wireless radio,troubleshooting, 105 Wireless Reconcile field, 21 wireless transport layer security, See WTLS WML, 41 worksheet, selecting in attachments, 19 WTLS, definition, 98 RIM Wireless Handheld 115 For RIM internal use only. Not for external distribution. Index 116 User Guide

Important safety information Important safety information for RIM Wireless Handheld users Please read these safety and operation instructions before operating the RIM Wireless Handheld, or any handheld charging units. Retain these instructions for future use. Note: Refer to "Important safety/compliance information for North American users" on page 6 for more information on safety regulations and compliance information for using your RIM handheld in North America. ELECTRICAL SAFETY This handheld (model number RAM10MN) is intended for use when supplied with power or charging from the cradle ASY-02556-001 (ordered as ACC-03447-001) with power adapters PWR-02232-002, Travel Charger accessory ASY-02488-001 (ACC-03279-001), or any other charging units provided or specifically approved by Research In Motion Limited (RIM) for use with this equipment. Other usage will invalidate any warranty provided with this apparatus and may be dangerous. Warning: Before use, please ensure that the mains voltage is in accordance with the input voltage printed on the power supply. To be operated on mains with a circuit breaker rated 16A max. Protect against beating rain. For indoor use only. ACCESSORIES Use only those accessories approved by RIM. The use of any accessories not approved by RIM for use in conjunction with the handheld will invalidate any approval or warranty applicable to the handheld and may be dangerous. DRIVING Check the laws and regulations on the use of wireless devices in the areas where you drive. Always obey them. The use of any alert device to operate a vehicles lights or horn on public roads is not permitted. Avoid using the handheld in any environment requiring your full attention, such as when driving a vehicle. If you need to use your handheld while driving, have a passenger in the vehicle use the handheld for you, or find a safe location to halt your vehicle prior to using the handheld. Do not use any charging unit as a means of storing your handheld while in a vehicle. RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle. For Vehicles Equipped With An Air Bag An air bag inflates with great force. DO NOT place objects, including both installed or portable wireless equipment, such as the RIM handheld, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result. ELECTRONIC DEVICES Most modern electronic equipment is shielded from RF signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless handheld. 3 Important safety information Pacemakers Consult a physician or the manufacturer of your pacemaker if you have any questions regarding the effect of RF signals on your pacemaker. If you have a pacemaker, ensure that you are using the handheld in accordance with the safety requirements associated with your particular pacemaker, which may include the following:

Always keep the handheld more than 20 cm (approximately 8 inches) from the pacemaker when the handheld is turned ON;

Do not carry the handheld in a breast pocket;

If the handheld has a voice option, use the ear opposite the pacemaker for making and receiving calls to minimize the potential for interference.

If you have any reason to suspect that interference is taking place, turn your handheld radio OFF immediately. Hearing Aids Some digital wireless devices may interfere with some hearing aids. In the event of such interference, consult your service provider or contact the manufacturer of your hearing aid to discuss alternatives. Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Turn your handheld radio OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. Posted Facilities Turn your handheld radio OFF in any facility where posted notices so require. BLASTING AREAS To avoid interfering with blasting operations, turn the wireless feature of your handheld radio OFF when in a blasting area or in areas posted: Turn off two-way radio. Obey all signs and instructions. POTENTIALLY EXPLOSIVE ATMOSPHERES Turn your handheld radio OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include fueling areas such as gasoline/petrol stations; below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane); areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally be advised to turn off your vehicle engine. 4 Important safety information ADDITIONAL SAFETY GUIDELINES Battery: Discard the handheld properly. As the unit contains a lithium-ion battery, neither the handheld nor the lithium battery should be disposed of in fire. Dispose of the lithium battery in accordance with the laws and regulations in your area governing disposal of such cell types. To recharge the battery, use approved battery chargers only. Keep the battery away from children. Warning: The battery may present a fire or chemical burn hazard if mistreated. Do not disassemble, crush, puncture, or heat the battery above 60 degrees Celsius. Do not allow metal objects to contact the battery terminals. Use only the battery that Research In Motion specifies for use with your RIM 967 Wireless Handheld. The use of another battery may present a risk of fire or explosion. Power source: The charging unit and any other charging units should be operated only from the type of power source indicated on the marking label and are intended for indoor use only. Do not use the travel charger or any other charging units outside or in any area exposed to the elements. Refer to the operating instructions in this manual for more information on the battery and power supply. Do not overload wall outlets, extension cords, or integral convenience receptacles as this may result in a risk of fire or electric shock. To reduce the risk of damage to the cord or the plug, pull the plug rather than the cord when you disconnect the apparatus from the wall outlet or convenience receptacle. Liquids and foreign objects: Never push objects of any kind into the handheld or any accessories through openings as they may short-out parts and this may result in a fire or electric shock. Do not use the handheld or any accessories near water (for example near a bathtub, or a sink, in a wet basement, near a swimming pool, etc.). Never spill liquid of any kind on the handheld or any accessories. Disconnect the cradle from the computer and unplug the travel charger from the electrical outlet before cleaning either the handheld, cradle or the travel charger. Stability: Do not place the handheld, charging unit, or any accessories on any unstable surface, such as a cart, stand, tripod, bracket, or table. It may fall, thereby potentially causing serious injury to a child or adult, and/or serious damage to the handheld, charging unit, or any accessories. Take care when using the handheld with any charging units to place the charging unit in a secure and stable spot and route the power cord in a way that reduces the risk of injury to others, such as by tripping or choking. Care: Do not use liquid or aerosol cleaners or solvents on or near your handheld. Clean only with a dry cloth. High heat: The handheld and any accessories should be situated away from any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. Power Cord: Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. Unplug this apparatus during lightning storms or when unused for long periods of time. Service: Disconnect the cradle from the computer and unplug the travel charger from the electrical outlet and refer the handheld, charging unit, and any accessories for service to qualified service personnel if:

the power supply cord, plug, or connector to the handheld is damaged

liquid has been spilled or objects have fallen into the handheld, charging unit, or any electrical accessories

the handheld, charging unit, or accessory has been exposed to rain or water

the handheld, charging unit, or accessory becomes very hot to the touch

the handheld, charging unit, or accessory has been dropped or damaged in any way

the handheld, charging unit, or accessory does not operate normally by following the instructions contained in this guide 5 Important safety information

the handheld, charging unit, or accessory exhibits a distinct change in performance. All servicing should be undertaken by qualified service personnel. Do not attempt to disassemble the handheld, charging unit, or any accessories. Warning: To reduce the risk of fire or electric shock, do not expose the handheld or any accessories to rain or moisture. Adjust only those controls that are covered in this manual. An improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the handheld, charging unit, or accessory to its normal operation. Failure to observe all safety instructions contained in this guide will void the Limited Warranty, and may lead to suspension or denial of services to the offender, or legal action, or both. Important safety/compliance information for North American users EXPOSURE TO RADIO FREQUENCY SIGNALS Your wireless handheld portable device is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. Your wireless handheld complies with U.S. Federal Communications Commission (FCC) and Industry Canada (IC) guidelines respecting safety levels of RF exposure for handheld wireless devices, which in turn are consistent with the following safety standards previously set by Canadian, U.S., and international standards bodies:

ANSI/IEEE C95.1-1999, IEEE Standard for Safety Levels with Respect to Human Exposure to Radio Frequency Electromagnetic Fields, 3kHz to 300 GHz

National Council on Radiation Protection and Measurements (NCRP) Report 86, -1986, Biological Effects and Exposure Criteria for Radio Frequency Electromagnetic Fields

Health Canada, Safety Code 6, 1999, Limits of Human Exposure to Radiofrequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz

International Commission on Non-Ionising Radiation Protection (ICNIRP) 1998, Guidelines for limiting exposure to time-varying electric, magnetic, and electromagnetic fields (up to 300 GHz) To maintain compliance with FCC and IC RF exposure guidelines, use only RIM-supplied or approved accessories intended for use with your RIM 967 Wireless Handheld. The RIM handheld is designed to be carried inside a shirt pocket or in a RIM-approved holster when carried on your body. When carrying the handheld while it is switched on, use the specific RIM-approved holster that has been tested for compliance. Use of accessories that are not approved by RIM in conjunction with your handheld may violate FCC and IC RF exposure guidelines and may void your warranty. SPECIFIC ABSORPTION RATE DATA THIS MODEL WIRELESS HANDHELD MEETS GOVERNMENT REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your wireless handheld is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and Industry Canada of the Canadian Government (IC). These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. 6 Important safety information The exposure standard for wireless mobile handhelds employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC/IC is 1.6W/kg.* Tests for SAR are conducted using standard operating positions specified by the FCC/IC with the handheld transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the handheld while operating can be well below the maximum value. This is because the handheld is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. Before a wireless handheld model is available for sale to the public, it must be tested and certified to the FCC/IC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., body worn inside shirt pocket and with holster) as required by the FCC/IC for each model. The highest SAR value for this model handheld when tested for use inside a shirt pocket is 1.53 W/kg and when worn on the body with holster, as described in this user guide, is 0.43 W/kg. (Body-worn measurements differ among wireless handheld and phone models, depending upon available accessories and FCC/IC requirements). While there may be differences between the SAR levels of various wireless devices and at various positions, they all meet the government requirement for safe exposure. The FCC has granted an Equipment Authorization for this model handheld with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model handheld is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID L6ARAM10MN. Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) web-site at http://www.wow-com.com. ___________________________________

* In the United States and Canada, the SAR limit for mobile handhelds used by the public is 1.6 watts/

kg (W/kg) averaged over one gram of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities - hands, wrists, ankles and feet). The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. The long-term characteristics or the possible physiological effects of Radio Frequency Electromagnetic fields have not been evaluated by Underwriters Laboratories Inc. (UL). ANTENNA CARE Use only the supplied integral antenna. Unauthorized antenna, modifications, or attachments could damage the handheld and may violate FCC regulations. EFFICIENT USE Even though this handheld demonstrates compliance with FCC RF exposure requirements, RIM recommends minimizing contact with the left side of the RIM 967 Wireless Handheld where the transmit antenna is located. Minimizing contact to this area will also improve call quality and reduce transmit power, effectively conserving battery life. AIRCRAFT SAFETY Federal Aviation Administration (FAA)/FCC regulations prohibit using the radio of your handheld while in the air. Switch your handheld radio OFF before boarding an aircraft. The effect of the use of your handhelds radio in an aircraft is unknown. Such use may affect aircraft instrumentation, communication and performance, may disrupt the network, may otherwise be dangerous to the operation of the aircraft, and may be illegal. All other applications of your handheld may be used in accordance with airline regulations for electronic devices. 7 Important safety information FCC compliance statement (USA) FCC Class B Part 15 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference, and

This device must accept any interference received, including interference that may cause undesired operation. Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the users authority to operate this equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturers instructions, may cause interference harmful to radio communications. There is no guarantee, however, that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help. Industry Canada Certification This device complies with Industry Canada RSS 133, under certification number 2503A-RAM10MN. Class B compliance This device complies with the Class B limits for radio noise emissions as set out in the interference-

causing equipment standard entitled Digital Apparatus, ICES-003 of Industry Canada. 8 Important safety information 9