FCC ID: L6ARAN21CN BlackBerry Wireless Handheld

For RIM internal use only. Not for external distribution. BlackBerry Wireless Handheld User Guide For RIM internal use only. Not for external distribution. User Guide BlackBerry 7750 Wireless Handheld: 800/1900 MHz CDMA Network Model Number: RAN21CN Last modified: 3 December 2003 Part number: PDF-04780-012 At the time of publication, this documentation complies with handheld software version 3.7.1.

' 2003 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, Always On, Always Connected, the "envelope in motion" symbol, BlackBerry, and the BlackBerry logo are registered with the U.S Patent and Trademark Office and may be pending or registered in other countries. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners. The handheld and/or associated software are protected by copyright, international treaties and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318;

D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a current listing of applicable patents. While every effort has been made to achieve technical accuracy, information in this document is subject to change without notice and does not represent a commitment on the part of Research In Motion Limited, or any of its subsidiaries, affiliates, agents, licensors, or resellers. There are no warranties, express or implied, with respect to the content of this document. Licensed by QUALCOMM Incorporated under one or more of the following United States Patents and/or their counterparts in other nations:

4,901,307 5,506,865 5,267,261 5,600,754 5,710,784 5,490,165 5,109,390 5,544,196 5,414,796 5,778,338 5,056,109 5,511,073 5,267,262 5,657,420 5,504,773 5,228,054 5,568,483 5,416,797 5,101,501 5,535,239 5,337,338 5,659,569 Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Published in Canada For RIM internal use only. Not for external distribution. Contents Messages......................................................................................................................... 7 Email and PIN messages ......................................................... 8 Opening messages............................................................ 8 Sending email and PIN messages .................................. 9 Managing address book attachments.......................... 13 Managing file attachments............................................ 16 Setting message options ................................................ 19 SMS messages ......................................................................... 20 Opening SMS messages................................................. 21 Sending SMS messages.................................................. 21 Setting SMS message options ....................................... 24 Managing messages ............................................................... 25 Saving messages ............................................................. 25 Deleting messages .......................................................... 26 Reconciling email messages.......................................... 27 Filing email messages .................................................... 28 Searching for messages.................................................. 29 Marking messages .......................................................... 32 Address book ...............................................................................................................35 Adding contacts...................................................................... 36 Managing the address book.................................................. 39 Setting address book options................................................ 42 Phone .............................................................................................................................45 Making phone calls ................................................................ 46 Answering phone calls .......................................................... 50 Using phone features ............................................................. 50 Using speed dial ............................................................. 53 Managing phone call logs ..................................................... 55 Setting phone options ............................................................ 57 Setting call logging ......................................................... 57 For RIM internal use only. Not for external distribution. Setting call forwarding .................................................. 58 Setting enhanced audio ................................................. 59 Setting general phone options ...................................... 59 Setting smart dialing options........................................ 60 Setting voice privacy sounds ........................................ 62 Setting voice mail options ............................................. 63 Setting TTY options........................................................ 64 Viewing phone information.................................................. 65 Browser ..........................................................................................................................67 About the handheld browsers .............................................. 68 Configuring a browser........................................................... 68 Browsing web pages .............................................................. 69 Using bookmarks.................................................................... 73 Managing the browser........................................................... 78 Setting browser options......................................................... 80 Calendar ........................................................................................................................81 Navigating in the calendar.................................................... 82 Managing appointments and meetings............................... 84 Setting calendar options ........................................................ 91 Other applications......................................................................................................93 Tasks......................................................................................... 94 MemoPad................................................................................. 96 Calculator................................................................................. 98 Alarm........................................................................................ 99 Games..................................................................................... 100 BrickBreaker .................................................................. 100 Options .......................................................................................................................103 Handheld options................................................................. 104 About.............................................................................. 105 Applications .................................................................. 105 Auto On/Off .................................................................. 106 AutoText ........................................................................ 107 For RIM internal use only. Not for external distribution. Browser .......................................................................... 109 Date/Time ...................................................................... 110 Firewall .......................................................................... 111 Localization ................................................................... 112 Location Based Services............................................... 112 Message services........................................................... 113 Network ......................................................................... 113 Owner............................................................................. 114 Profiles............................................................................ 115 Screen/Keyboard........................................................... 119 Security........................................................................... 120 Service book................................................................... 123 SMS ................................................................................. 124 Status .............................................................................. 124 TLS .................................................................................. 124 WAP Push...................................................................... 125 WTLS .............................................................................. 126 Reference ...................................................................................................................129 Icons........................................................................................ 130 Troubleshooting.................................................................... 133 Maintenance .......................................................................... 136 Index............................................................................................................................137 For RIM internal use only. Not for external distribution. 1 For RIM internal use only. Not for external distribution. Messages This section provides information on the following topics:

Email and PIN messages

SMS messages

Managing messages For RIM internal use only. Not for external distribution. 1: Messages Email and PIN messages Email messages that are sent from or received by your handheld are routed through your email account. You can also send and receive PIN messages. A personal identification number (PIN) uniquely identifies each BlackBerry handheld on the network. If you know another persons handheld PIN, you can send a PIN message to that person. PIN messages are not routed through an email account. Tip: To locate your handheld PIN, open the options application. The Options screen appears. Click Status. The PIN field displays your PIN. Opening messages You can receive email messages from any email account and you can receive PIN messages from other BlackBerry handheld users. Long messages are sent to your handheld in sections. As you read the first section, the next section appears automatically. Open a message 1. Open the messages application. The Messages screen appears. 2. Click a message. A menu appears. 3. Click Open. The message appears. Tip: If, on the Message List Options screen, you set the Auto More field to No, you can request more of a long message manually. In the open message, click the trackwheel. A menu appears.

To request the next section of the message, click More.

To request the rest of the message, click More All. Refer to "Set message options" on page 19 for more information. 8 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Email and PIN messages Sending email and PIN messages Prerequisite: To send messages, the following requirements must be met:

The wireless coverage indicator must show a level of wireless coverage.

1X must appear with the wireless coverage indicator on the Home screen. Send a message 1. Open the messages application. The Messages screen appears. 2. Click the trackwheel. A menu appears. 3. Select one of the following options:

To send an email message, click Compose Email. The Select Address screen appears.

To send a PIN message, click Compose PIN. The Select Address screen appears. 4. Click [Use Once]. A menu appears. Select Address screen menu Email item 5. Select one of the following options:

To send an email message, click Email. The One Time Email screen appears. User Guide 9 For RIM internal use only. Not for external distribution. 1: Messages

To send a PIN message, click PIN. The One Time PIN screen appears. 6. Type an email address or PIN number. 7. Click the trackwheel. A menu appears. 8. Click Continue. Tip: To add additional contacts to your message, click the trackwheel. Click Add To, Add Cc, or Add Bcc. Repeat steps 4 through 6. In the Subject field, type a subject. 9. 10. Press the Enter key. 11. Type a message. Tip: To send the message from a specific service (for example, Desktop or Web Client), scroll to the top of the message. In the Using field, press the Space key until the preferred service appears. Any subsequent messages are also sent from this service. 12. Click the trackwheel. A menu appears. 13. Select one of the following options:

To save a draft of the message without sending it, click Save Draft.

To send the message, click Send. If you send a message and you are not in an area of sufficient wireless coverage, the handheld sends the message when you return to an area of sufficient wireless coverage. Send a message to a contact in your address book 1. Open the address book application. The Find screen appears. Tip: To search for a contact, type the first letters of the contact. 2. Click a contact. A menu appears. 3. Select one of the following options:

10 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Email and PIN messages

To send an email message, click Email <contact name>.

To send a PIN message, click PIN <contact name>. In the Subject field, type a subject. 4. 5. Press the Enter key. 6. Type a message. 7. Click the trackwheel. A menu appears. 8. Click Send. The message is sent. Send an email message using a link In messages and on web pages, links appear as underlined text. 1. Click an email address link. A menu appears. 2. Click Email. 3. 4. Press the Enter key. 5. Type a message. 6. Click the trackwheel. A menu appears. 7. Click Send. The message is sent. In the Subject field, type a subject. Reply to a message 1. Open the messages application. The Messages screen appears. 2. Click a message. A menu appears. 3. Click Open. 4. Click the trackwheel. A menu appears. 5. Select one of the following options:

To reply to only the sender, click Reply. User Guide 11 For RIM internal use only. Not for external distribution. 1: Messages

To reply to the sender and all recipients of the original message, click Reply To All. Tip: To delete the original message from the reply, click the trackwheel. A menu appears. Click Delete Original Text. 6. Type a message. 7. Click the trackwheel. A menu appears. 8. Click Send. The message is sent. Forward a message 1. Open the messages application. The Messages screen appears. 2. Click a message. A menu appears. 3. Click Forward. The Select Address screen appears. 4. Click a contact. A menu appears. 5. Select one of the following options:

To send an email message, click Email <contact name>.

To send a PIN message, click PIN <contact name>. 6. Type a message. 7. Click the trackwheel. A menu appears. 8. Click Send. The message is sent. Resend a message 1. Open the messages application. The Messages screen appears. 2. Click a sent message. A menu appears. 3. Click Open. The message appears. 4. Click the trackwheel. A menu appears. 5. Click Resend. The message is sent. 12 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Email and PIN messages Edit and resend a message 1. Open the messages application. The Messages screen appears. 2. Click a sent message. A menu appears. 3. Click Open. The message appears. 4. Click the trackwheel. A menu appears. 5. Click Edit. The message appears. 6. Edit the message. Tip: To replace a contact, place the cursor in the To field. Click a contact. A menu appears. Click Change Address. 7. Click the trackwheel. A menu appears. 8. Click Send. The message is sent. Managing address book attachments An address book attachment contains contact information that recipients of the message can view and add to their address book. Send an address book attachment 1. Open the messages application. The Messages screen appears. 2. Click the trackwheel. A menu appears. 3. Select one of the following options:

To send an email message, click Compose Email. The Select Address screen appears.

To send a PIN message, click Compose PIN. The Select Address screen appears. 4. Click a contact. A menu appears. 5. Select one of the following options:

To send an email message, click Email <contact name>. User Guide 13 For RIM internal use only. Not for external distribution. 1: Messages

To send a PIN message, click PIN <contact name>. 6. Type a message. 7. Click the trackwheel. A menu appears. 8. Click Attach Address. The Attach screen appears. 9. Click a contact. A menu appears. 10. Click Continue. The contact information is attached to the message. Composing a message Address book attachment 11. Click the trackwheel. A menu appears. 12. Click Send. The message and attachment are sent. Open an address book attachment 1. In a message with an address book attachment, place the cursor in the name of the address book attachment. 14 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Email and PIN messages Open email message with address book attachment 2. Click the trackwheel. A menu appears. 3. Click View Attachment. The contact information appears. 4. Click the trackwheel. A menu appears. 5. Select one of the following options:

To add the contact information to your address book, click Add To Address Book.

To update the contact information that is in your address book, click Update Address.

To return to the open message, click Close. User Guide 15 For RIM internal use only. Not for external distribution. 1: Messages Managing file attachments If the attachment service is loaded on your handheld, you can open file attachments on your handheld. You can open attachments with a .zip, .html, .doc, .ppt, .pdf, .wpd, .txt, or .xls file extension. Prerequisite: To open file attachments with a .doc, .ppt, .pdf, .wpd, .txt, or

.xls file extension, the following requirements must be met:

Your handheld must be enabled for attachment service on a BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino. To open file attachments with a .zip or .html file extension, the following additional requirement must be met:

Your handheld must be enabled for attachment service on a BlackBerry Enterprise Server version 3.6 Service Pack 1 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 Service Pack 1 or later for Lotus Domino. Spreadsheet format Document format Open the table of contents of a file attachment 1. In a message with a file attachment, click the trackwheel. A menu appears. 2. Click Open Attachment. The Attachments screen appears. 16 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Email and PIN messages 3. Click Table of Contents. A menu appears. 4. Click Retrieve. The table of contents appears. Tip: To request the content for a table of contents item, click the item. A menu appears. Click Retrieve. The content appears. Open a file attachment 1. In a message with a file attachment, click the trackwheel. A menu appears. 2. Click Open Attachment. The Attachments screen appears. Note: If you retrieve a .pdf file that is password-protected, you must type the password. On the Attachments screen, click the trackwheel. A menu appears. Click Password. Type the password. Click the trackwheel. The Attachments screen appears. 3. Click Full Content. A menu appears. 4. Click Retrieve. The content appears. Tip: In document format, links appear as underlined text. To open a table, click a table link. A menu appears. Click Retrieve. Navigate in spreadsheet format 1. 2. Select one of the following options:

In spreadsheet format, click the trackwheel. A menu appears.

To move to a specific worksheet, click Select Worksheet. A dialog box appears. Click a worksheet.

To view the previous worksheet, click Prev Sheet.

To view the next worksheet, click Next Sheet.

To move to a specific cell, click Go to Cell. A dialog box appears. Type the cell co-ordinates (for example, C16). Click the trackwheel.

To view the contents of a cell, click View Cell. User Guide 17 For RIM internal use only. Not for external distribution. 1: Messages In a file attachment, click the trackwheel. A menu appears. Set file attachment options 1. 2. Click Options. The Options screen appears. 3. In the following fields, press the Space key until the preferred option appears:

Field Sheet Outline Cells Sheet Horizontal Scroll Sheet Vertical Scroll Sheet Column Width Sheet Display Labels Case Sensitive Search Font Family Font Size Cache Size Description Default Yes Set whether the grid appears in spreadsheet format. Set whether the information in cells wraps around when you scroll horizontally. Set whether the information in cells wraps around when you scroll vertically. Set the column width for the spreadsheet. Medium No No Set whether spreadsheet columns are labeled with letters and rows are labeled with numbers. Set whether the Find feature is case-

sensitive when it searches attachments. Set the font for attachments. Set the font size for attachments. Set how much handheld memory can be used by attachments that you have viewed on your handheld. Yes No BBMillbank 10 500 KB 4. Click the trackwheel. A menu appears. 5. Click Save. The options are saved. 18 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Email and PIN messages Setting message options Prerequisite: To set the Hide Filed Messages and Delete On options, your handheld must be integrated with an email account using the BlackBerry Enterprise Server or the BlackBerry Desktop Redirector. To set the Wireless Reconcile and Conflicts options, one of the following requirements must be met:

Your handheld must be enabled for wireless email reconciliation on a BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.

Your handheld must be enabled for wireless email reconciliation on the BlackBerry Web Client. Contact your service provider for more information on whether this option is available. Set message options 1. Open the messages application. The Messages screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Message List Options screen appears. 4. In the following fields, press the Space key until the preferred option appears:

Field Display Time Display Name Confirm Delete Hide Filed Messages Consider PIN Level 1 Auto More Description Set whether the Messages screen displays the time that a message is sent or received. Set whether the Messages screen displays the name of the sender or recipient. Set whether you are prompted before messages are deleted. Set whether the Messages screen displays filed email messages. Set whether PIN messages are considered as high-

importance messages. Set whether the next section of a long message or attachment is delivered to your handheld automatically. Default Yes Yes Yes No Yes Yes User Guide 19 For RIM internal use only. Not for external distribution. 1: Messages Field Delete On Wireless Reconcile Conflicts Description Set whether email messages are deleted from your handheld only or from both your handheld and computer during an email reconciliation. Set whether messages are reconciled over the wireless network between your handheld and your computer. Set whether your handheld or your computer takes precedence if a message is moved or deleted from both locations. Default Handheld On Mailbox wins 5. Click the trackwheel. A menu appears. 6. Click Save. The options are saved. In a message, click the trackwheel. A menu appears. Set the importance level of a message 1. 2. Click Options. The Current Message Options screen appears. In the following field, press the Space key until the preferred 3. option appears:

Field Description Importance Set the priority level of the message. Default Normal 4. Click the trackwheel. A menu appears. 5. Click Save. The option is saved. SMS messages If you have an SMS-compatible phone number, you can send and receive Short Message Service (SMS) messages. An SMS-compatible number is a phone number (work, home, mobile, or pager) that your service provider has enabled for SMS. 20 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. SMS messages Opening SMS messages Open an SMS message 1. Open the messages application. The Messages screen appears. 2. Click an SMS message. A menu appears. 3. Click Open. The message appears. SMS message Sending SMS messages You can send SMS messages to contacts who have an SMS-

compatible phone number. SMS messages can contain up to 160 characters. Prerequisite: To send SMS messages, the following requirements must be met:

The wireless coverage indicator must show a level of wireless coverage.

1X, 1x, or D must appear with the wireless coverage indicator on the Home screen. Send an SMS message 1. Open the messages application. The Messages screen appears. User Guide 21 For RIM internal use only. Not for external distribution. 1: Messages 2. Click the trackwheel. A menu appears. 3. Click Compose SMS. The SMS screen appears. 4. Click [Use Once]. A menu appears. SMS screen menu SMS item 5. Click SMS. The One Time SMS screen appears. 6. Type your contacts SMS-compatible phone number. Tip: Contact your service provider for more information on setting an SMS-

compatible number for your contact. Your service provider might require that all SMS-compatible phone numbers include the area code and other prefixes. 7. Click the trackwheel. A menu appears. 8. Click Continue. 9. Type a message. 10. Click the trackwheel. A menu appears. 11. Click Send. The message is sent. 22 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. SMS messages If you send a message and you are not in an area of sufficient wireless coverage, the handheld sends the message when you return to an area of sufficient wireless coverage. Note: Sending an SMS message to a wireless device that is registered on a different wireless network might not function as expected. Contact your service provider for more information on sending SMS messages between wireless networks. Send an SMS message to a contact in your address book 1. Open the address book application. The Find screen appears. 2. Click a contact with an SMS-compatible number. A menu appears. 3. Click SMS <contact name>. 4. Type a message. 5. Click the trackwheel. A menu appears. 6. Click Send. The message is sent. Reply to an SMS message 1. Open the messages application. The Messages screen appears. 2. Click an SMS message. A menu appears. 3. Click Reply. Tip: To delete the previous SMS messages from the screen, click the trackwheel. A menu appears. Click Remove History. 4. Type a message. 5. Click the trackwheel. A menu appears. 6. Click Send. The message is sent. User Guide 23 For RIM internal use only. Not for external distribution. 1: Messages Forward an SMS message 1. Open the messages application. The Messages screen appears. 2. Click an SMS message. A menu appears. 3. Click Forward. The SMS screen appears. 4. Click a contact with an SMS-compatible number. A menu appears. 5. Click SMS <contact name>. 6. Type a message. 7. Click the trackwheel. A menu appears. 8. Click Send. The message is sent. Resend an SMS message 1. Open the messages application. The Messages screen appears. 2. Click an SMS message. A menu appears. 3. Click Open. The message appears. 4. Click the trackwheel. A menu appears. 5. Click Resend. The message is sent. Setting SMS message options 1. Open the options application. The Options screen appears. 2. Click SMS. The SMS screen appears. 3. In the following fields, press the Space key until the preferred option appears:

Field Delivery Reports Description Set whether you receive notification when your SMS message is delivered to the contact. Default Off 24 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Managing messages Field Delivery Period Priority Number of Previous Items Callback Number Description Set how long the service center keeps an SMS message if it cannot be delivered to your contact immediately. The time that you set in this field begins when the service center receives the SMS message. Set the priority level of SMS messages Set the number of previous SMS messages that appear when you view an SMS message. Default Immediate Normal 7 Set a callback number that appears on your SMS messages. Your SMS number 4. Click the trackwheel. A menu appears. 5. Click Save. The options are saved. Note: Depending on your service provider plan, some SMS message options might not be available on your handheld. Contact your service provider for information on available options. Managing messages Saving messages You can save important messages in the saved messages application. If your handheld must delete messages to free memory, it does not delete saved messages. Save a message 1. Open the messages application. The Messages screen appears. 2. Click a message. A menu appears. 3. Click Save. The message is saved. User Guide 25 For RIM internal use only. Not for external distribution. 1: Messages Deleting messages You should delete unnecessary messages from your handheld. If your handheld memory is full, your handheld deletes the oldest messages from the messages application to accommodate new ones. Delete a message Note: If, on the Message List Options screen, the Delete On option is set to Mailbox & Handheld, messages that you delete on your handheld are also deleted from your computer during email reconciliation. Refer to "Set message options" on page 19 for more information. 1. Select one of the following options:

To delete a message from the messages application, open the messages application. The Messages screen appears.

To delete a saved message, open the saved messages application. The Saved Messages screen appears. 2. Click a message. A menu appears. 3. Click Delete. A dialog box appears. 4. Click Delete. The message is deleted. Delete messages prior to a specific date 1. Select one of the following options:

To delete messages from the messages application, open the messages application. The Messages screen appears.

To delete saved messages, open the saved messages application. The Saved Messages screen appears. 2. Click a date. A menu appears. 3. Click Delete Prior. A dialog box appears. 26 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Managing messages 4. Click Delete. The messages are deleted. Note: Email messages that are deleted using the Delete Prior menu item are not deleted from your computer during email reconciliation. Empty the deleted messages folder on your computer from your handheld Prerequisite: To delete messages from the Deleted Items folder on your computer, the following requirements must be met:

Your handheld must be enabled for wireless email reconciliation on the BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange. Refer to "Set message options" on page 19 for more information. 1. Open the messages application. The Messages screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Message List Options screen appears. 4. Click the trackwheel. A menu appears. 5. Click Purge Deleted Items. A dialog box appears. 6. Click Yes. The Deleted Items folder on your computer is emptied. Reconciling email messages When email messages are reconciled, any message that you open, file, or delete on your handheld is also opened, filed, or deleted on your computer depending on how you set your message options. Note: If you use Lotus Notes, opened and unopened messages are not reconciled between your computer and your handheld. User Guide 27 For RIM internal use only. Not for external distribution. 1: Messages If wireless email reconciliation is not enabled on your handheld, you must use the BlackBerry Desktop Software to reconcile your handheld and desktop messages. Refer to the Desktop Software:

Intellisync Help for more information. Note: If you use Microsoft Outlook, and you use personal folders to manage email messages, you must reconcile your personal folders manually using the desktop software, even if you have enabled wireless email reconciliation. Refer to the Desktop Software: Intellisync Help for more information. If wireless email reconciliation is enabled on your handheld, your handheld and desktop messages are reconciled over the wireless network automatically. Refer to "Set message options" on page 19 for more information on enabling wireless email reconciliation. Tip: If wireless email reconciliation is enabled on your handheld, and some messages have not been reconciled between your desktop and handheld, you can reconcile email messages manually. Open the messages application. The Messages screen appears. Click the trackwheel. A menu appears. Click Reconcile Now. Filing email messages Prerequisite: To file email messages, the following requirements must be met:

Your handheld must be integrated with an email account using the BlackBerry Enterprise Server or the BlackBerry Desktop Redirector.

You have created folders in your desktop email program.

You have reconciled your email messages so that the folders from your desktop email program appear on your handheld. File an email message 1. Open the messages application. The Messages screen appears. 2. Click an email message. A menu appears. 3. Click File. The Select Folder screen appears. 28 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Managing messages 4. Click a folder. A menu appears. Select Folder screen Tip: To expand a folder on the Select Folder screen, click a folder with a plus sign (+) beside it. A menu appears. Click Expand. To collapse a folder, click a folder with a minus sign (-) beside it. A menu appears. Click Collapse. 5. Click File. The message is filed. Tip: To display filed messages on the Messages screen, set the Hide Filed Messages option on the Message List Options screen to No. To remove a filed message from a folder, file the message in the Inbox folder. Searching for messages Search for a message 1. Open the search messages application. The Search screen appears. User Guide 29 For RIM internal use only. Not for external distribution. 1: Messages Search screen Specifying search criteria 2. In one or more of the following fields, type message information:

Field Name Subject Message Description Type a name, email address, PIN, or phone number. Type text that the handheld should search for in the subject of messages. Type text that the handheld should search for in the body of messages. 3. In one or more of the following fields, press the Space key until the preferred option appears:

Field In Folder Show Type Description Set the address field in which you want to search. Set the folder in which you want to search.

! To select a folder, press the Space key. The Select Folder screen appears. Click a folder. A menu appears. Click Select Folder. Set whether you want to search for sent, received, or saved messages. Set the type of message for which you want to search. Default Any Address Field All Folders Sent and Received All 30 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Managing messages 4. Click the trackwheel. A menu appears. 5. Select one of the following options:

To perform a search without saving the search criteria, click Search.

To save the search criteria, click Save. The Save Search screen appears. Type a name and a shortcut key for your search. Click the trackwheel. A menu appears. Click Save. The search is performed. View, edit, or delete a saved search 1. Open the search messages application. The Search screen appears. 2. Click the trackwheel. A menu appears. 3. Click Recall. Your saved searches appear. 4. Click a search. A menu appears. 5. Select one of the following options:

To view the search criteria, click Select Search.

To edit the search criteria, click Edit Search. Edit the search criteria. Click the trackwheel. A menu appears. Click Save.

To delete the search, click Delete Search. A dialog box appears. Click Delete. Tip: To view the criteria of your last search quickly, on the Search screen, click the trackwheel. Click Last. The Search screen displays the criteria of the last search that you performed. Search for a message by sender, recipient, or subject 1. Open the messages application. The Messages screen appears. 2. Click a message. A menu appears. 3. Select one of the following options:

User Guide 31 For RIM internal use only. Not for external distribution. 1: Messages

To search for all messages that relate to the sender of a received message, click Search Sender.

To search for all messages that relate to the recipient of a sent message, click Search Recipient.

To search for messages with the same subject as the selected message, click Search Subject. Messages screen menu Search Sender item Marking messages Mark a message as unopened or opened 1. Open the messages application. The Messages screen appears. 2. Click a message. A menu appears. 3. Select one of the following options:

To mark the message as opened, click Mark Opened.

To mark the message as unopened, click Mark Unopened. Mark messages prior to a specific date as opened 1. Open the messages application. The Messages screen appears. 32 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Managing messages 2. Click a date. A menu appears. 3. Click Mark Prior Opened. All messages prior to the selected date are marked as opened. User Guide 33 For RIM internal use only. Not for external distribution. 1: Messages 34 BlackBerry Wireless Handheld 2 For RIM internal use only. Not for external distribution. Address book This section provides information on the following topics:

Adding contacts

Managing the address book

Setting address book options For RIM internal use only. Not for external distribution. 2: Address book Adding contacts Note: You can import contacts from your desktop email program if your handheld is integrated with an email account using the BlackBerry Enterprise Server. Refer to the Desktop Software: Backup and Restore Help for more information. Create a contact 1. Open the address book application. The Find screen appears. 2. Click the trackwheel. A menu appears. 3. Click New Address. The New Address screen appears. 4. In one or more of the following fields, type contact information:

New Address screen Field Salutation First Last Email Description Type a salutation (for example, Mr., Ms., Dr.). Type a first name. Type a last name. Type an email address. Press the Space key to insert the at sign

(@); press it again to insert a period.

! To add more than one email address for the contact, click the trackwheel. A menu appears. Click Add Email Address. Company Type a company name. 36 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Adding contacts Field Title Work, Home, Mobile, Pager Fax PIN Address 1 Address 2 City State/Prov ZIP/Postal Code Country User 1, User 2, User 3, User 4 Description Type a job title. Type the appropriate phone number.

! To insert an extension, type x or ext. Type the extension number. You can use a wait or pause to separate additional numbers (for example, a password or extension) from the main number. When the phone number is dialed, your handheld either pauses before dialing the additional numbers (pause) or prompts you to type them (wait).

! To insert a pause or wait, click the trackwheel. A menu appears. Click Add Wait or Add Pause. Type the additional numbers. Type a fax number. Type a BlackBerry handheld PIN. Type a street address. Type any additional address information. Type a city. Type a state or province. Type a ZIP code or postal code. Type a country. Type additional information (for example, a birthday or anniversary).

! To change the name of a user-defined field for all contacts, click the trackwheel. A menu appears. Click Change Field Name. Notes Type any notes. 5. Click the trackwheel. A menu appears. 6. Click Save. The contact is saved. User Guide 37 For RIM internal use only. Not for external distribution. 2: Address book Create a group After you create contacts, you can create a group. If you send an email message to a group, the message is sent to all group members at the same time. 1. Open the address book application. The Find screen appears. 2. Click the trackwheel. A menu appears. 3. Click New Group. The New Group screen appears. 4. Type a group name. 5. Click the trackwheel. A menu appears. 6. Click Add Member. The Select Address screen appears. 7. Click a contact. A menu appears. 8. Click Continue. The New Group screen appears with the contact added as a new member. 9. To add more contacts to your group, repeat steps 5 through 8. 10. Click the trackwheel. A menu appears. 11. Click Save Group. The group is saved. Add contact information from the Messages screen You can add a senders email address or PIN from a message, and you can add the phone number of a caller or contact from a phone call log. 1. Open the messages application. The Messages screen appears. 2. Click a message or phone call log. A menu appears. 3. Click Open. The message or phone call log appears. 4. Click the trackwheel. A menu appears. 5. Click Add To Address Book. The New Address screen appears. 6. Type contact information. 38 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Managing the address book 7. Click the trackwheel. A menu appears. 8. Click Save. The contact is saved. Add contact information from the Phone screen 1. Open the phone. The Phone screen appears. 2. Click a phone number. A menu appears. 3. Click Add To Address Book. The New Address screen appears. 4. Type contact information. 5. Click the trackwheel. A menu appears. 6. Click Save. The contact is saved. Add contact information from a link In messages and on web pages, links appear as underlined text. 1. Click an email address or phone number link. A menu appears. 2. Click Add To Address Book. The New Address screen appears. 3. Type contact information. 4. Click the trackwheel. A menu appears. 5. Click Save. The contact is saved. Managing the address book Open a contact or group 1. Open the address book application. The Find screen appears. 2. Select one of the following options:

Click a contact. A menu appears. Click View. The contact information appears. User Guide 39 For RIM internal use only. Not for external distribution. 2: Address book

Click a group. A menu appears. Click View Group. The group member list appears. Tip: To view information for a contact in the group, click the contact. A menu appears. Click View Member. Edit a contact 1. Open the address book application. The Find screen appears. 2. Click a contact. A menu appears. 3. Click Edit. The Edit Address screen appears. 4. Edit the contact information. 5. Click the trackwheel. A menu appears. 6. Click Save. The edited contact is saved. Edit a group 1. Open the address book application. The Find screen appears. 2. Click a group. A menu appears. 3. Click Edit Group. The Edit Group screen appears. 4. Click a contact. A menu appears. 5. Select one of the following options:

To delete the contact, click Delete Member. A dialog box appears. Click Delete. Proceed to step 8.

To replace the contact with another contact, click Change Member. The Select Address screen appears.

To add a contact, click Add Member. The Select Address screen appears. 6. Click a contact. A menu appears. 7. Click Continue. The Edit Group screen appears. 40 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Managing the address book 8. Click the trackwheel. A menu appears. 9. Click Save Group. The edited group is saved. Delete a contact or group If you delete a group, the individual contacts still appear in your address book. If you delete a contact that is a member of a group, the contact is deleted from both your address book and the group. 1. Open the address book application. The Find screen appears. 2. Select one of the following options:

Click a contact. A menu appears. Click Delete.

Click a group. A menu appears. Click Delete Group. A dialog box appears. 3. Click Delete. The contact or group is deleted. Search for a contact in a remote address book You can search for contact information in your company Global Address List or Notes Address Book. Prerequisite: To search for contacts in a remote address book, the following requirements must be met:

Your handheld must be enabled for Remote Address Lookup on a BlackBerry Enterprise Server version 3.5 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino. 1. Open the address book application. The Find screen appears. 2. Type a contact name. 3. Click the trackwheel. A menu appears. 4. Click Lookup. The Find screen displays the search status and indicates when the search is complete. 5. Click the trackwheel. A menu appears. 6. Click View Lookup. The results of your search appear. User Guide 41 For RIM internal use only. Not for external distribution. 2: Address book 7. Click a contact. A menu appears. 8. Click one of the following menu items:

Menu item Lookup Resolve Add Add All Delete Delete Lookup View Get More Results Description Specify or edit search criteria. Add the selected contact to your address book temporarily. Add the selected contact to your address book. Add all the contacts to your address book. Delete the selected contact from the search results. Delete the search results. Display the selected contact information. Request more search results from the BlackBerry Enterprise Server (the server sends a maximum of 20 results at one time). Setting address book options Set address book options 1. Open the address book application. The Find screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Address Book Options screen appears. 4. In the following fields, press the Space key until the preferred option appears:

Field Sort By Confirm Delete Allow Duplicate Names Description Set how your contacts are sorted. Set whether you are prompted before contacts are deleted. Set whether the same name can appear more than once in your address book. Default First Name Yes Yes 42 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Setting address book options 5. Click the trackwheel. A menu appears. 6. Click Save. The options are saved. User Guide 43 For RIM internal use only. Not for external distribution. 2: Address book 44 BlackBerry Wireless Handheld 3 For RIM internal use only. Not for external distribution. Phone Depending on your service provider plan, the phone or some of its features might not be available on your handheld. Contact your service provider for more information on available services. This section provides information on the following topics:

Making phone calls

Answering phone calls

Using phone features

Managing phone call logs

Setting phone options

Viewing phone information For RIM internal use only. Not for external distribution. 3: Phone Making phone calls Prerequisite: To make a phone call, the following requirements must be met:

The wireless coverage indicator must show a level of wireless coverage.

1X, 1x, or D must appear with the wireless coverage indicator on the Home screen. Make a phone call Note: If you are using a headset, insert the headset connector into the headset jack at the top of the handheld. 1. Open the phone. The Phone screen appears. Phone screen 2. With your cursor in the empty field at the top of the screen, type a phone number. 3. Press the Enter key. The phone number is dialed. 46 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Making phone calls 4. To end the call, press and hold the Escape button. Active Call screen Tip: On the Phone screen, press the Space key and press the Enter key to dial the last number that you typed. Call a contact using speed dial You can use the speed dial feature to place phone calls by pressing a single key. Refer to "Using speed dial" on page 53 for more information on configuring this feature. 1. Open the phone. The Phone screen appears. 2. Press and hold a key that is assigned to the contact or phone number that you want to call. The phone number is dialed. 3. To end the call, press and hold the Escape button. Call a contact that appears on your Phone screen The Phone screen lists the contact names or phone numbers for your calls. 1. Open the phone. The Phone screen appears. 2. Click a contact or a phone number. A menu appears. User Guide 47 For RIM internal use only. Not for external distribution. 3: Phone 3. Click Call <contact name or phone number>. The phone number is dialed. 4. To end the call, press and hold the Escape button. Tip: To delete a contact or a phone number that appears on the Phone screen, click the contact or the phone number. A menu appears. Click Delete. Call a contact in your address book 1. Open the address book. The Find screen appears. 2. Type the first letters of a contact. Contacts that start with these letters appear. 3. Click a contact. A menu appears. 4. Click Call <contact name>. The phone number is dialed. 5. To end the call, press and hold the Escape button. Call a contact using a link In messages and on web pages, phone numbers appear as links. 1. Click a phone number link. A menu appears. 2. Click Call. The phone number is dialed. 3. To end the call, press and hold the Escape button. Call an emergency phone number You can call an emergency phone number even when your handheld is locked. If you call an emergency phone number when the radio is off, the radio turns on automatically. Depending on your handheld version or service provider, your handheld might be enabled with Assisted Global Positioning System (A-GPS) support. If your handheld is enabled with A-GPS 48 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Making phone calls support, when you place an emergency call from your handheld, or during Emergency Callback Mode, an emergency operator can estimate your location. Warning: If your handheld is locked, you can only make calls to recognized emergency numbers (for example, 911). 1. Select one of the following options:

Open the phone. The Phone screen appears.

If your handheld is locked, click the trackwheel. A dialog box appears. Click Emergency Call. A dialog box appears. Click Yes. 2. Type a recognized emergency phone number (for example, 911). 3. Press the Enter key. The emergency number is dialed. 4. To end the call, press and hold the Escape button. Emergency Callback Mode appears in the handheld status section of the screen. Emergency Callback Mode When you end an emergency call, the handheld enters Emergency Callback Mode. Emergency Callback Mode is active for five minutes and enables the operator to call you back or determine your approximate location. In Emergency Callback Mode, you cannot send and receive messages or browse web pages. If you place a call to a non-emergency number during the five-minute period, Emergency Callback Mode is disabled. Call your voice mail 1. Open the phone. The Phone screen appears. 2. Click the trackwheel. A menu appears. 3. Click Call Voicemail. User Guide 49 For RIM internal use only. Not for external distribution. 3: Phone

If a voice mail access phone number is available, your voice mail access number is dialed.

If a voice mail access phone number is not available, a dialog box appears. Type your voice mail access phone number. Click the trackwheel. Your voice mail access number is dialed. 4. To end the call, press and hold the Escape button. Answering phone calls Answer a phone call 1. In the dialog box that appears when you receive a phone call, select one of the following options:

Option Answer Answer - Hold Current Ignore Description Answer the incoming call. Place the current call on hold and answer the incoming call. Ignore the incoming call. 2. To end the call, press and hold the Escape button. Note: You must subscribe to a call waiting service for the Answer - Hold Current item to appear when you receive a phone call. Using phone features Adjust the volume 1. On the Active Call screen, select one of the following options:

To increase the volume, roll the trackwheel up. 50 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Using phone features

To decrease the volume, roll the trackwheel down. Tip: To adjust the volume while you are using another handheld application, click the trackwheel. A menu appears. Click Volume. Roll the trackwheel up or down to change the volume. Mute a phone call If you mute a phone call, you can hear your contact, but your contact cannot hear you. 1. During a call, click the trackwheel. A menu appears. 2. Click Mute. The call is muted. 3. To turn off the mute feature, click the trackwheel. A menu appears. 4. Click Turn Mute Off. The mute feature is turned off. Alternate between phone calls If you subscribe to a call waiting service and you are already connected to a phone call when an incoming phone call is received, you can alternate between calls. 1. During a call, when you receive an incoming call, click Answer -

Hold Current. The current call is put on hold and you are connected to the incoming call. 2. Click the trackwheel. A menu appears. 3. Click Flash. The calls are swapped. Tip: To alternate between calls, you can also press the Enter key. Pressing the Enter key is equivalent to the Flash menu item. Make a 3-way call You can talk to two contacts at one time. Prerequisite: To use this feature, you must subscribe to a 3-way call service. Contact your service provider for more information. User Guide 51 For RIM internal use only. Not for external distribution. 3: Phone 1. During a call, click the trackwheel. A menu appears. 2. Click 3-Way Call. The Call screen appears. 3. Click a contact. A menu appears. 4. Click Call <contact name>. The phone number is dialed and you are connected to the second call. 5. During the second call, click the trackwheel. A menu appears. 6. Click Flash. You are connected to both calls. Note: The Active Call screen shows that you are only connected to the second contact even though you are connected to both calls.

To disconnect from the second contact, click the trackwheel. A menu appears. Click Flash. To add another contact, click the trackwheel. A menu appears. Repeat steps 2 through 6. 7. To end the 3-way call, press and hold the Escape button. Use other applications during a phone call If you use a headset with your handheld, you can use other applications during a phone call. You can compose email and PIN messages, but you cannot send or receive them until the call ends. 1. On the Active Call screen, click the trackwheel. A menu appears. 2. Click Home Screen. The Home screen appears. Note: To end the call while you are using another application, click the trackwheel. A menu appears. Click End Call. Dial letters in phone numbers Your handheld enters number-lock mode on the Phone and Active Call screens. To type letters on these screens, select one of the following options:

o type one letter, press the Alt key. Press the letter key. 52 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Using phone features

To type multiple letters, press the Right Shift key + the Alt key. Your handheld enters character mode. To turn off character mode, press the Right Shift key again. Using speed dial You can configure speed dialing by assigning any letter key to a specific phone number. You can also add, change, and remove numbers from the speed dial list. Assign a speed dial letter 1. Open the phone. The Phone screen appears. 2. Select one of the following options:

If the contact or phone number to which you want to assign a speed dial letter is listed on the Phone screen, select the phone number.

If the contact or phone number to which you want to assign a speed dial letter is not listed on the Phone screen, type the phone number. 3. Press and hold any unassigned letter key. A dialog box appears. 4. Click OK. The number is added to the speed dial list. Assign speed dial to a contact in your address book 1. Open the phone. The Phone screen appears. 2. Click the trackwheel. A menu appears. 3. Click Edit Speed Dial List. The Speed Dial Numbers screen appears. 4. Select an unassigned letter. 5. Click the trackwheel. A menu appears. 6. Click New Speed Dial. The Select Address screen appears. User Guide 53 For RIM internal use only. Not for external distribution. 3: Phone 7. Select a contact. 8. Click the trackwheel. A menu appears. 9. Click Add Speed Dial To <contact name>. 10. Click the trackwheel. The contact is added to the speed dial list. Tip: To change the speed dial letter for a contact, on the Speed Dial Numbers screen, click the trackwheel. A menu appears. Click Move. Roll the trackwheel to select a different speed dial letter. Click the trackwheel. The speed dial letter is changed. Change the contact assigned to a speed dial letter 1. Open the phone. The Phone screen appears. 2. Click the trackwheel. A menu appears. 3. Click Edit Speed Dial List. The Speed Dial Numbers screen appears. 4. Select a contact or phone number. 5. Click the trackwheel. A menu appears. 6. Click Edit. The Select Address screen appears. 7. Click a contact or type a phone number. A menu appears. 8. Click Speed Dial <contact name>. The contact or phone number associated with that speed dial letter is changed. Remove a phone number from the speed dial list 1. Open the phone. The Phone screen appears. 2. Click the trackwheel. A menu appears. 3. Click Edit Speed Dial List. The Speed Dial Numbers screen appears. 4. Select a speed dial letter to which a contact or phone number is assigned. 54 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Managing phone call logs 5. Click the trackwheel. A menu appears. 6. Click Delete. A dialog box appears. 7. Click Delete. The phone number is removed from the speed dial list. Tip: To remove a phone number from the speed dial list quickly, on the Phone screen, select the contact or phone number. Click the trackwheel. A menu appears. Click Remove Speed Dial. Managing phone call logs Phone call logs appear on the Messages screen and contain information about the call, including the date and time, duration, caller or recipient information, and any call notes. Open a phone call log 1. Open the messages application. The Messages screen appears. 2. Click a phone call log. A menu appears. 3. Click Open. The View Call Log screen appears. Phone call log User Guide 55 For RIM internal use only. Not for external distribution. 3: Phone Create or edit phone call notes After a phone call ends, you can create call notes to record the details of your call. Tip: If you use a headset with the handheld, you can add call notes during a call. Click the trackwheel. A menu appears. Click Notes. Type your notes. The notes are saved when the call ends. 1. Open the messages application. The Messages screen appears. 2. Click a phone call log. A menu appears. 3. Click Open. The View Call Log screen appears. 4. Click the trackwheel. A menu appears. 5. Select one of the following options:

To create call notes, click Add Notes. Type call notes.

To edit call notes, click Edit Notes. Edit the call notes. 6. Click the trackwheel. A menu appears. 7. Click Save Notes. The call notes are saved. Forward a phone call log 1. Open the messages application. The Messages screen appears. 2. Click a phone call log. A menu appears. 3. Click Forward. The Select Address screen appears. 4. Click a contact. A menu appears. 5. Click Email <contact name>. 6. Type a message. 7. Click the trackwheel. A menu appears. 8. Click Send. The phone call log is forwarded. 56 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Setting phone options Delete a phone call log 1. Open the messages application. The Messages screen appears. 2. Click a phone call log. A menu appears. 3. Click Delete. A dialog box appears. 4. Click Delete. The phone call log is deleted. Setting phone options Setting call logging You can set whether phone call logs appear on the Messages screen. Set call logging 1. Open the phone. The Phone screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Phone Options screen appears. 4. Click Call Logging. The Call Logging screen appears. 5. In the following fields, press the Space key until the preferred option appears:

Field Show Logs In Message List Log These Call Types Description Set whether phone call logs appear on the Messages screen. Set which types of calls generate a phone call log. Default Yes Selected 6. Click the trackwheel. A menu appears. 7. Click Save. The options are saved. User Guide 57 For RIM internal use only. Not for external distribution. 3: Phone Setting call forwarding You can set whether incoming calls are forwarded to another phone number. Prerequisite: To use call forwarding and set and enable a call forwarding profile, your handheld must be provisioned for call forwarding. Contact your service provider for more information. Set a call forwarding profile 1. Open the phone. The Phone screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Phone Options screen appears. 4. Click Call Forwarding. The profile appears. Profile All Calls Forward all calls to the specified phone number. Description 5. Click All Calls. A menu appears. 6. Click Edit. The Edit Forwarding Profile screen appears. 7. Type a phone number. 8. Click the trackwheel. A menu appears. 9. Click Save. The profile is saved. Enable or disable a call forwarding profile 1. Open the phone. The Phone screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Phone Options screen appears. 4. Click Call Forwarding. The profile appears. 5. Click All Calls. A menu appears. 6. Select one of the following options:

58 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Setting phone options

To enable the call forwarding profile, click Enable. Incoming calls are forwarded to the specified phone number.

To disable the call forwarding profile, click Disable. Your handheld receives incoming calls. Tip: To enable or disable a call forwarding profile quickly, select it and press the Space key. Setting enhanced audio You can set automatic volume control for phone calls. Set enhanced audio 1. Open the phone. The Phone screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Phone Options screen appears. 4. Click Enhanced Audio. The Enhanced Audio screen appears. In the following field, press the Space key until the preferred 5. option appears:

Field Automatic Volume Control Description Set whether your handheld adjusts the volume automatically when you are connected to a phone call in a loud environment. Default Disabled 6. Click the trackwheel. A menu appears. 7. Click Save. The option is saved. Setting general phone options Set general phone options 1. Open the phone. The Phone screen appears. 2. Click the trackwheel. A menu appears. User Guide 59 For RIM internal use only. Not for external distribution. 3: Phone 3. Click Options. The Phone Options screen appears. 4. Click General Options. The General Options screen appears. 5. In the following fields, press the Space key until the preferred option appears:

Field Auto Answer Auto Hangup Confirm Delete Restrict My Identity Sort By Dial from Home Screen Description Set whether calls are answered automatically when you remove your handheld from the holster. Set whether phone calls end when you insert your handheld in the holster. Set whether you are prompted before phone numbers and contacts are deleted from the Phone screen. Set whether your handheld phone number is hidden from the recipients call display when you make phone calls. Set how your contacts appear on the Phone screen. Set whether you can dial phone numbers from the Home screen. If you set this field to Yes, you cannot use shortcut keys on the Home screen. Default Never Into Holster Yes No Most Recent Yes 6. Click the trackwheel. A menu appears. 7. Click Save. The options are saved. Setting smart dialing options You can specify default country and area codes so that you do not have to specify these numbers each time that you type a phone number. 60 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Setting phone options You can also set options for dialing corporate extensions. If you call a corporation frequently, you can set your smart dialing options so that you do not have to type the main number for the corporation. To call a contact in the corporation, you only need to type x and the extension number. Tip: To type a phone number extension, press the Alt key + the 8 key. The letter X appears. Type the phone number extension. Set general smart dialing options 1. Open the phone. The Phone screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Phone Options screen appears. 4. Click Smart Dialing. The Smart Dialing screen appears. 5. In the following fields, type general smart dialing information:

Field Country Code Area Code National Number Length Description Type your country code. Type your area code. Type the default length for phone numbers in your country. This value includes your area code and local number, but does not include your country code or National Direct Dialing prefix. Set corporate smart dialing options 1. Open the phone. The Phone screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Phone Options screen appears. 4. Click Smart Dialing. The Smart Dialing screen appears. User Guide 61 For RIM internal use only. Not for external distribution. 3: Phone 5. In the following field, type corporate smart dialing information:

Field Call Description Type the main phone number of a corporation that you call frequently. If you have set general smart dialing options, you do not need to specify an area or country code. 6. In the following fields, press the Space key until the preferred option appears:

Field Wait For Extension Length Description Set how long your handheld waits before dialing extensions. This option applies to extensions of the phone number that you specified in the Call field. Set a default length for extensions of the phone number that you specified in the Call field. Default My Response Unknown 7. In the following field, press the Space key until the preferred option appears:

Field Wait For Description Set how long your handheld waits before dialing extensions. This option applies to extensions of phone numbers other than the one you specified in the Call field. Default My Response 8. Click the trackwheel. A menu appears. 9. Click Save. The options are saved. Setting voice privacy sounds When you make or receive phone calls, your service provider determines whether voice privacy is available. To protect caller privacy over the wireless network from eavesdropping, some service providers support the voice privacy service. Depending on the status of the wireless network, the voice privacy status might change during a phone call. The voice privacy icon appears on the Active Call screen when voice privacy is in effect during a phone 62 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Setting phone options call. If you move to a wireless coverage area where the service provider does not support voice privacy, the voice privacy icon does not appear and voice privacy is unavailable. Set voice privacy sounds You can set whether you receive notification when voice privacy is lost. 1. Open the phone. The phone screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Phone Options screen appears. 4. Click Sounds. The Sounds screen appears. 5. In the following field, press the Space key until the preferred option appears. Field Privacy Alert Description Set whether a tone sounds when voice privacy is lost during a phone call. Default None 6. Click the trackwheel. A menu appears. 7. Click Save. The option is saved. Setting voice mail options If your handheld is provisioned for voice mail, a voice mail access number appears on the Voicemail screen. If your handheld is not provisioned for voice mail, or if you want to choose a different voice mail system, you can specify a voice mail access number. Set voice mail options 1. Open the phone. The Phone screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Phone Options screen appears. User Guide 63 For RIM internal use only. Not for external distribution. 3: Phone 4. Click Voicemail. The Voicemail screen appears. 5. In the following fields, type voice mail information:

Field Access Number Additional Numbers Description Type a voice mail access number. Type any additional numbers for your voice mail (for example, a password or an extension number). 6. Click the trackwheel. A menu appears. 7. Click Save. The options are saved. Setting TTY options You can use text telephone (TTY) to make calls to and receive calls from other TTY devices. If you connect your handheld to a TTY device, phone calls that you receive on your handheld are converted to text. Prerequisite: To use text telephone, the following requirements must be met:

Your service provider must support TTY devices.

Your TTY device must operate at 45.45 bps. The handheld does not support devices that operate at 50 bps.

The TTY device connector must be inserted into the headset jack that is located at the top of your handheld. If you use an RJ-11 connector, you must use an adapter to connect the TTY device to your handheld. Set the TTY option 1. Open the phone. The Phone screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Phone Options screen appears. 4. Click TTY. The TTY screen appears. 64 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Viewing phone information 5. In the following field, press the Space key until the preferred option appears:

Field Description TTY Mode Set whether the TTY feature is enabled or disabled. Default No 6. Click the trackwheel. A menu appears. 7. Click Save. The option is saved. Viewing phone information The Phone Info screen displays the duration of your calls and your handheld phone number. View phone information 1. Open the phone. The Phone screen appears. 2. Click the trackwheel. A menu appears. 3. Click Status. The Phone Info screen displays your handheld phone number, the length of your last call, and the total length of all your calls. Reset call timers 1. Open the phone. The Phone screen appears. 2. Click the trackwheel. A menu appears. 3. Click Status. The Phone Info screen appears. 4. Click either Last Call or Total Calls. A menu appears. 5. Select one of the following options:

To clear the timer, click Clear Timer.

To clear both timers, click Clear All Timers. 6. Click the trackwheel. A menu appears. User Guide 65 For RIM internal use only. Not for external distribution. 3: Phone 7. Click Save. The timer is reset. 66 BlackBerry Wireless Handheld 4 For RIM internal use only. Not for external distribution. Browser Depending on your service provider plan, a browser or some browser features might not be available on your handheld. Contact your service provider for more information on available services. This section provides information on the following topics:

About the handheld browsers

Configuring a browser

Browsing web pages

Using bookmarks

Managing the browser

Setting browser options For RIM internal use only. Not for external distribution. 4: Browser About the handheld browsers Your handheld supports two browser typesone enables you to open web pages using your service provider gateway and one enables you to open web pages using your corporate Mobile Data Service. The options and available services vary depending on your service provider. Prerequisite: To use the BlackBerry Browser, the following requirement must be met:

Your handheld must be enabled for Mobile Data Service on a BlackBerry Enterprise Server version 3.5 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino. Configuring a browser Configure a browser You can change the home page for a browser. 1. Open a browser. The startup screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Browser Options screen appears. 4. Click Browser Configuration. The Browser Configuration screen appears. In the Home Page Address field, type a web page address. In the following fields, press the Space key until the preferred option appears. 5. 6. Field Show Images Show Image Placeholders Description Set whether images load when you open a web page. Set whether image placeholders appear if images do not load. Default On WML &

HTML Pages No 68 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Browsing web pages Field Content Mode Description Set the type of content that your browser accepts. Default WML &

HTML Warning: Do not change the information in any other fields on this screen. 7. Click the trackwheel. A menu appears. 8. Click Save Options. The configuration is saved. Browsing web pages The browser is optimized to view WML and HTML web pages. Prerequisite: To browse web pages, the following requirements must be met:

The wireless coverage indicator must show a level of wireless coverage.

1X must appear with the wireless coverage indicator on the Home screen. Open a web page by typing a web page address 1. Open a browser. The startup screen appears. 2. Click the trackwheel. A menu appears. 3. Click Go To. A dialog box appears. 4. In the Go To field, type a web page address. User Guide 69 For RIM internal use only. Not for external distribution. 4: Browser Go To field Typing a web page address Tip: Press the Space key to insert a period. Press a Shift key + the Space key to insert a slash mark (/). 5. Click OK. The browser requests the web page. Open a web page from a link Links appear as underlined text. 1. Click a link. A menu appears. 2. Click Get Link. The browser requests the web page. Tip: To open a web page from a link quickly, select the link and hold the trackwheel. Cancel a web page request 1. While a web page is loading, click the trackwheel. A menu appears. 2. Click Stop. The browser stops requesting the web page. Navigate on a web page Navigation on a web page varies according to the layout of each page. A web page can contain customized menu items or links. 70 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Browsing web pages 1. On a web page, select one of the following options:

To select a menu item, click the trackwheel. A menu appears. Click a menu item.

To select a link on a web page, click the link. Tip: To view a list of browser shortcut keys, click the trackwheel. A menu appears. Click Help. Navigate between web pages 1. On a web page, click the trackwheel. A menu appears. 2. Select one of the following options:

To move back a page, click Back or press the Escape button.

To move forward a page, click Forward. View images on a web page 1. On a web page, click an image or image placeholder. A menu appears. 2. Select one of the following options:

To view the image on its own page, click Full Image.

To load more images on the web page, click More Images.

To load all the images on the web page, click All Images. Refresh a web page You can refresh a web page to view the most current information, or if a web page stops responding. 1. On a web page, click the trackwheel. A menu appears. 2. Click Refresh. The web page is refreshed. User Guide 71 For RIM internal use only. Not for external distribution. 4: Browser Save a web page to the Messages screen You can save a web page to the Messages screen instead of creating a bookmark that appears on the Bookmarks screen. 1. On a web page, click the trackwheel. A menu appears. 2. Select one of the following options:

If the web page is not loaded yet, click Save Request.

If the web page is loaded, click Save Page. The requested web page is saved as a message on the Messages screen. Tip: To open a web page from the Messages screen, click a saved web page. A menu appears. Click Open Page. View the web page address of a web page You can view the web page address of a web page while you browse it. 1. On a web page, click the trackwheel. A menu appears. 2. Click Page Address. The Address dialog box displays the web page address. View the security settings for a web page 1. On a web page, click one of the following icons:

Icon Description The browser connection to the web page is secure. The browser connection to the web page is not secure. A dialog box displays security setting information. 72 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Using bookmarks Download applications You can download applications to your handheld. Note: You are solely responsible for the selection, implementation, and performance of any third-party applications that you use with the handheld or desktop software. Research In Motion does not in any way endorse or guarantee the security, compatibility, performance, or trustworthiness of any third-party applications, and shall have no liability to you or any third party for issues arising from such third-party applications. 1. On a web page, click an application link. A menu appears. 2. Click Get Link. The application information appears. Application information 3. Click Download. A dialog box appears. 4. Click OK. The application is downloaded. The new application is added to your handheld. Using bookmarks You can save the addresses of your favorite web pages as bookmarks. Bookmarks appear in the browser, on the Bookmarks screen. User Guide 73 For RIM internal use only. Not for external distribution. 4: Browser Create a bookmark 1. On a web page, click the trackwheel. A menu appears. 2. Click Add Bookmark. The Add Bookmark dialog box appears. 3. In the following fields, review or edit the information:

Add Bookmark dialog box Field Title Create in Make Available Offline Description This field displays the name of the bookmark. Set the folder in which the bookmark is saved.

! To set a different folder, click Change Folder. The Bookmarks screen appears. Click a folder. A menu appears. Click Select Folder. Refer to "Create a folder for bookmarks" on page 76 for more information. Set whether you can view the web page when you are not connected to the wireless network. When you view a web page offline, it displays the information that was current when you saved the bookmark.

! To select or clear the check box, press the Space key. Default Browser Bookmarks cleared 4. Click Add. The bookmark is saved. 74 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Using bookmarks Open a bookmark In a browser, click the trackwheel. A menu appears. 1. 2. Click Bookmarks. The Bookmarks screen appears. 3. Click a bookmark. A menu appears. 4. Click Get Link. The browser requests the web page. Edit a bookmark 1. In a browser, click the trackwheel. A menu appears. 2. Click Bookmarks. The Bookmarks screen appears. 3. Click a bookmark. A menu appears. 4. Click Edit Bookmark. A dialog box appears. 5. Edit the bookmark. Bookmarks screen Editing a bookmark Note: To change the Make Available Offline option, you must create the bookmark again. Refer to "Create a bookmark" on page 74 for more information. 6. Click Accept. The edited bookmark is saved. User Guide 75 For RIM internal use only. Not for external distribution. 4: Browser Move a bookmark In a browser, click the trackwheel. A menu appears. 1. 2. Click Bookmarks. The Bookmarks screen appears. 3. Click a bookmark. A menu appears. 4. Select one of the following options:

To move the bookmark one item higher in the list, click Move Bookmark Up.

To move the bookmark one item lower in the list, click Move Bookmark Down.

To move the bookmark to another folder, click Move Bookmark. The Select Destination Folder screen appears. Click a folder. A menu appears. Click Select Folder. Delete a bookmark 1. In a browser, click the trackwheel. A menu appears. 2. Click Bookmarks. The Bookmarks screen appears. 3. Click a bookmark. A menu appears. 4. Click Delete Bookmark. A dialog box appears. 5. Click Delete. The bookmark is deleted. Note: You cannot delete the Home Page bookmark. Create a folder for bookmarks You can create folders within the Bookmarks folder. 1. In a browser, click the trackwheel. A menu appears. 2. Click Bookmarks. The Bookmarks screen appears. 3. Click the trackwheel. A menu appears. 76 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Using bookmarks 4. Click View Bookmark Subfolders. The Bookmarks screen appears. 5. Click the trackwheel. A menu appears. 6. Click Add Subfolder. A dialog box appears. Bookmarks screen Creating a folder In the Enter subfolder name field, type a name for the folder. 7. 8. Click OK. The folder is saved. Rename a folder for bookmarks 1. In a browser, click the trackwheel. A menu appears. 2. Click Bookmarks. The Bookmarks screen appears. 3. Click the trackwheel. A menu appears. 4. Click View Bookmark Subfolders. The Bookmarks screen appears. 5. Click a folder. A menu appears. 6. Click Rename Folder. A dialog box appears. 7. In the Enter subfolder name field, type a new name for the folder. 8. Click OK. The renamed folder is saved. User Guide 77 For RIM internal use only. Not for external distribution. 4: Browser Move between folders for bookmarks Folders that contain other folders are marked with a plus sign (+). 1. On the Bookmarks screen, select one of the following options:

To select a folder, click the trackwheel. A menu appears. Click Select Folder.

To open a folder, click the trackwheel. A menu appears. Click Open Folder.

To move up a folder level, click the trackwheel. A menu appears. Click Move Up.

To move to the Bookmarks folder, click the trackwheel. A menu appears. Click Go to Root. Managing the browser Close a web page 1. In a browser, press the Escape button. The previous screen appears. Hide the browser You can hide the browser so that you can use other applications on your handheld. 1. 2. Click Hide. The previous screen appears. 3. To return to the browser, click a browser. The last web page that In a browser, click the trackwheel. A menu appears. you viewed appears. Close the browser Closing the browser disconnects it from the wireless network. 78 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Managing the browser In a browser, click the trackwheel. A menu appears. 1. 2. Click Close. Tip: To close the browser quickly, press and hold the Escape button. View the browser history The browser saves a list of the last 20 web pages that you visited during your browser session. 1. On a web page, click the trackwheel. A menu appears. 2. Click History. The History screen appears. Clear a browser cache You can clear the browser caches to free memory on your handheld. Each cache can store up to ten items. 1. In a browser, click the trackwheel. A menu appears. 2. Click Options. The Browser Options screen appears. 3. Click General Properties. The General Properties screen appears. 4. Click the trackwheel. A menu appears. 5. Select one of the following options:

To clear rendered pages, click Clear Page Cache.

To clear server data, click Clear Raw Data Cache.

To clear rendered pages and server data, click Clear Content Caches.

To clear browser cookies, click Clear Cookie Cache.

To clear content that was sent to your handheld, click Clear Persistent Cache. User Guide 79 For RIM internal use only. Not for external distribution. 4: Browser View the browser connection information You can view the host name of a web page, the duration of your browser session, and the amount of data sent and received by your browser. 1. On a web page, click one of the following icons:

Icon Description The browser is connected to the wireless network. The browser is not connected to the wireless network. A dialog box displays the browser connection information. Setting browser options Set browser options 1. In a browser, click the trackwheel. A menu appears. 2. Click Options. The Browser Options screen appears. 3. Click General Properties. The General Properties screen appears. In the following check boxes, press the Space key to select or clear the option:

4. Field Confirm Close on Escape Confirm Execute Scripts Description Set whether you are prompted before the browser closes when you press the Escape button. Set whether you are prompted before scripts are run. Default cleared cleared 5. Click the trackwheel. A menu appears. 6. Click Save Options. The options are saved. 80 BlackBerry Wireless Handheld 5 For RIM internal use only. Not for external distribution. Calendar This section provides information on the following topics:

Navigating in the calendar

Managing appointments and meetings

Setting calendar options For RIM internal use only. Not for external distribution. 5: Calendar Navigating in the calendar Change the calendar format 1. Open the calendar. The calendar appears. 2. Click the trackwheel. A menu appears. 3. Select one of the following options:

To view your schedule for one day, click View Day.

To view a list of your appointments and meetings, grouped by day, click View Agenda.

To view your schedule for one week, click View Week.

To view your schedule for one month, click View Month. navigation bar Day format Agenda format 82 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Navigating in the calendar Week format Month format Tip: To change days quickly in Day format, scroll to the navigation bar. Click a day. View the current date 1. Open the calendar. The calendar appears. 2. Click the trackwheel. A menu appears. 3. Click Today. The current date appears. View a specific date 1. Open the calendar. The calendar appears. 2. Click the trackwheel. A menu appears. 3. Click Go to Date. A dialog box appears. 4. In the Go to Date field, press the Space key until the preferred options appear. 5. Click the trackwheel. The date appears. User Guide 83 For RIM internal use only. Not for external distribution. 5: Calendar View the next or previous date 1. Open the calendar. The calendar appears. 2. Click the trackwheel. A menu appears. 3. Select one of the following options:

Format Day Agenda Week Month Option To view that day in the next week, click Next Week. To view that day in the previous week, click Prev Week. To view the next day on which you have an appointment or meeting, click Next Day. To view the previous day on which you have an appointment or meeting, click Prev Day. To view the next week, click Next Week. To view the previous week, click Prev Week. To view the next month, click Next Month. To view the previous month, click Prev Month. To view that month in the next year, click Next Year. To view that month in the previous year, click Prev Year. Managing appointments and meetings An appointment is a scheduled amount of time in the calendar. A meeting is an appointment to which contacts are invited. Prerequisite: To manage meetings on your handheld, the following requirements must be met:

Your handheld must be enabled on a BlackBerry Enterprise Server version 2.1 or later.

Wireless calendar synchronization is enabled. Refer to the Desktop Software:

Intellisync Help for more information. 84 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Managing appointments and meetings Create an appointment or meeting 1. Open the calendar. The calendar appears. 2. Click the trackwheel. A menu appears. 3. Click New. The New Appointment screen appears. 4. In the following fields, type the appointment information:

New Appointment screen Field Subject Location Description Type the subject of the appointment. Type the location of the appointment. 5. In the following fields, press the Space key until the preferred option appears:

Field All Day Event Start Description Set whether the appointment occupies a full day. Set the date and time when the appointment starts. Default cleared selected date and time User Guide 85 For RIM internal use only. Not for external distribution. 5: Calendar Field End Duration Time Zone Reminder Recurrence Default 1 hour after start time 1 Hour 0 Mins Selected Time Zone 15 Min. None Description Set the date and time when the appointment ends. If you change this field, the Duration field reflects the change. Note: Lotus Notes users cannot create appointments that span days. The appointment must start and end on the same date. Set the length of the appointment. If you change this field, the End field reflects the change. Set the time zone in which the appointment occurs. Set the amount of time in advance that your handheld notifies you of the appointment. If you do not want to be notified, set this field to None. Set whether you want the appointment to recur regularly, such as on a daily, weekly, or monthly basis. Every: Set the frequency of the appointment. End: Set the date on which the series of appointments ends. Days: If your appointment recurs weekly, set the days on which the appointment recurs. Relative Date: If your appointment recurs monthly or yearly, you can set whether the appointment recurs on the exact date or on the relative date. For example, you can set the appointment to recur on the 28th of each month (exact date) or on the last Monday of each month (relative date). 6. In the Notes field, type any additional information for the appointment. 7. Click the trackwheel. A menu appears. 8. Select one of the following options:

To save the appointment, click Save. 86 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Managing appointments and meetings

To create a meeting, proceed to step 9. 9. Click Invite Attendee. The Select Address screen appears. 10. Click a contact. A menu appears. 11. Click Invite. 12. To invite more contacts, repeat steps 9 through 11. Tip: Do not invite yourself to the meeting. You are already registered as the meeting creator. 13. Click the trackwheel. A menu appears. 14. Click Save. A meeting invitation is sent. Warning: If you turn off the handheld by clicking the Turn Power Off icon, the handheld does not turn on to notify you of calendar reminders. To have the handheld turn on to notify you of a calendar reminder, select one of the following options:

Turn off the handheld by pressing the Power button.

Set the Auto On/Off feature. Refer to "Set Auto On/Off options" on page 106 for more information. Create an appointment quickly Prerequisite: To add appointments quickly, the Enable Quick Entry field must be set to Yes. Refer to "Set calendar options" on page 91 for more information. 1. Open the calendar. The calendar appears. 2. Verify that the calendar is in Day format. Tip: If the calendar is not in Day format, click the trackwheel. A menu appears. Click View Day. Day format appears. 3. Select the date for the appointment. 4. Beside the start time, type the subject of the appointment. 5. Beside the subject, type a location in parentheses. 6. Roll the trackwheel to change the end time of the appointment. User Guide 87 For RIM internal use only. Not for external distribution. 5: Calendar 7. Click the trackwheel. The appointment is saved. Open an appointment or meeting 1. Open the calendar. The calendar appears. 2. Verify that the calendar is in Day, Week, or Agenda format. Tip: If the calendar is in Month format, click a day. A menu appears. Click View Appts. Day format appears. 3. Click an appointment or meeting. A menu appears. 4. Click Open. If the appointment or meeting recurs, a dialog box appears.

To open all occurrences of the appointment or meeting, click Open the series.

To open only the selected appointment or meeting, click Open this occurrence. The details of the appointment or meeting appear. Open a meeting from the Messages screen 1. On the Messages screen, click a meeting invitation (or response). A menu appears. 2. Click Open. The meeting invitation (or response) appears. 3. At the bottom of the screen, click Meeting Request (or Meeting Response). A menu appears. 4. Click Open Attachment. The details of the meeting appear. Accept or decline a meeting invitation Meeting invitations appear as messages on the Messages screen. 1. Open the messages application. The Messages screen appears. 2. Click a meeting invitation. A menu appears. 88 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Managing appointments and meetings 3. Click Open. The details of the meeting appear. Tip: To check your calendar while you view the meeting invitation, click the trackwheel. A menu appears. Click View Calendar. 4. Click the trackwheel. A menu appears. 5. Select one of the following options:

To accept the meeting without sending comments, click Accept.

To decline the meeting without sending comments, click Decline.

To accept the meeting and send comments, click Accept with comments. The Comments screen appears. Type comments. Click the trackwheel. A menu appears. Click Send.

To decline the meeting and send comments, click Decline with comments. The Comments screen appears. Type comments. Click the trackwheel. A menu appears. Click Send. The response is sent to the person who created the meeting. Edit an appointment or meeting Note: You can only edit a meeting that you created. 1. Open the calendar. The calendar appears. 2. Verify that the calendar is in Day, Week, or Agenda format. Tip: If the calendar is in Month format, click a day. A menu appears. Click View Appts. Day format appears. 3. Click an appointment or meeting. A menu appears. 4. Click Open. If the appointment or meeting recurs, a dialog box appears. User Guide 89 For RIM internal use only. Not for external distribution. 5: Calendar

To edit all occurrences of the appointment or meeting, click Open the series.

To edit only the selected appointment or meeting, click Open this occurrence. The Appointment Details screen appears. 5. Edit the appointment or meeting. Note: Lotus Notes users cannot edit the Start, End, Duration, or Time Zone of a recurring appointment or meeting. 6. Click the trackwheel. A menu appears. 7. Select one of the following options:

To save the edited appointment or meeting, click Save.

To edit the contacts that are invited to a meeting, proceed to step 8. 8. In either the Accepted field or the Declined field, click a contact. A menu appears. 9. Select one of the following options:

To invite a new contact, click Invite Attendee. The Select Address screen appears. Click a contact. A menu appears. Click Invite <contact>.

To replace a contact with another contact, click Change Attendee. The Select Address screen appears. Click a contact. A menu appears. Click Invite <contact>.

To revoke the invitation to a contact, click Remove Attendee. A dialog box appears. Click Delete. 10. Click the trackwheel. A menu appears. 11. Click Save. An updated meeting invitation is sent. 90 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Setting calendar options Delete an appointment or meeting Warning: If you delete a meeting invitation from the Messages screen before you accept or decline it, the appointment is deleted from your desktop calendar. 1. Open the calendar. The calendar appears. 2. Verify that the calendar is in Day, Week, or Agenda format. Tip: If the calendar is in Month format, click a day. A menu appears. Click View Appts. Day format appears. 3. Click an appointment or meeting. A menu appears. 4. Click Delete. A dialog box appears. 5. Select one of the following options:

If the appointment or meeting occurs once, click Delete.

If the appointment or meeting recurs, to delete all occurrences of the appointment, click Delete the series. To delete only the selected appointment, click Delete this occurrence. The appointment or meeting is deleted. Tip: If you delete a meeting that you created, the Send cancellation to attendees dialog box appears. To send a cancellation notice to the contacts that you invited, click Yes. Setting calendar options Set calendar options 1. Open the calendar. The calendar appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Calendar Options screen appears. User Guide 91 For RIM internal use only. Not for external distribution. 5: Calendar 4. In the following fields, press the Space key until the preferred option appears:

Field Enable Quick Entry Initial View Default Reminder Confirm Delete Start of Day End of Day First Day of the Week Description Set whether you can add appointments quickly when the calendar is in Day format. Set the format that appears when the calendar opens. Set the amount of time before an appointment or meeting that the handheld notifies you. Set whether you are prompted before appointments are deleted. Set the time at which your daily schedule begins. Set the time at which your daily schedule ends. Set the day on which your weekly schedule begins. Default Yes Day 15 Min. Yes 9:00 AM 5:00 PM Sun 5. Click the trackwheel. A menu appears. 6. Click Save. The options are saved. 92 BlackBerry Wireless Handheld 6 For RIM internal use only. Not for external distribution. Other applications This section provides information on the following topics:

Tasks

MemoPad

Calculator

Alarm

Games For RIM internal use only. Not for external distribution. 6: Other applications Tasks Create a task You can create a task to track the progress of an assigned duty. 1. Open the tasks application. The Find screen appears. 2. Click the trackwheel. A menu appears. 3. Click New. The New screen appears. New screen 4. 5. In the Task field, type the subject of the task. In the following fields, press the Space key until the preferred option appears:

Field Status Priority Due Description Set the progress status of the task. Set the priority of the task. Set the date when the task is to be completed. Default Not Started Normal None In the Notes field, type any additional information for the task. 6. 7. Click the trackwheel. A menu appears. 8. Click Save. The task is saved. 94 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Tasks Open a task 1. Open the tasks application. The Find screen appears. 2. Click a task. A menu appears. 3. Click Open. The task appears. Edit a task 1. Open the tasks application. The Find screen appears. 2. Click a task. A menu appears. 3. Click Open. The Edit Task screen appears. 4. Edit the task. 5. Click the trackwheel. A menu appears. 6. Click Save. The edited task is saved. Change the status of a task 1. Open the tasks application. The Find screen appears. 2. Click a task. A menu appears. 3. Select one of the following options:

To show that the task is in progress, click Mark In Progress.

To show that the task is complete, click Mark Completed. Note: To mark a task as Waiting or Deferred, you must edit the Status field of the task. Refer to "Edit a task" on page 95 for more information. Delete a task 1. Open the tasks application. The Find screen appears. 2. Click a task. A menu appears. 3. Click Delete. A dialog box appears. User Guide 95 For RIM internal use only. Not for external distribution. 6: Other applications 4. Click Delete. The task is deleted. Tip: To delete all completed tasks, on the Find screen, click the trackwheel. A menu appears. Click Delete Completed. Set task options 1. Open the tasks application. The Find screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Tasks Options screen appears. 4. In the following fields, press the Space key until the preferred option appears:

Field Sort By Confirm Delete Description Set how tasks are sorted on the Find screen. Set whether you are prompted before tasks are deleted. Default Subject Yes 5. Click the trackwheel. A menu appears. 6. Click Save. The options are saved. MemoPad Create a memo You can create a memo to record notes or lists. 1. Open the memo application. The Find screen appears. 2. Click the trackwheel. A menu appears. 3. Click New. A blank memo appears. 4. 5. Press the Enter key. 6. Type a memo. In the Title field, type a name for the memo. 96 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. MemoPad 7. Click the trackwheel. A menu appears. 8. Click Save. The memo is saved. Open a memo 1. Open the memo application. The Find screen appears. 2. Click a memo. A menu appears. 3. Click View. The memo appears. Edit a memo 1. Open the memo application. The Find screen appears. 2. Click a memo. A menu appears. 3. Click Edit. The memo appears. 4. Edit the memo. 5. Click the trackwheel. A menu appears. 6. Click Save. The edited memo is saved. Delete a memo 1. Open the memo application. The Find screen appears. 2. Click a memo. A menu appears. 3. Click Delete. A dialog box appears. 4. Click Delete. The memo is deleted. Set MemoPad options 1. Open the memo application. The Find screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The MemoPad Options screen appears. User Guide 97 For RIM internal use only. Not for external distribution. 6: Other applications 4. In the following field, press the Space key until the preferred option appears:

Field Confirm Delete Description Set whether you are prompted before memos are deleted. Default Yes 5. Click the trackwheel. A menu appears. 6. Click Save. The option is saved. Calculator Perform a calculation 1. Open the calculator application. The calculator appears. 2. Type a number. 3. Click an operator. 4. Type another number. 5. Click the equal sign. The result appears. Tip: To use the calculator memory, select one of the following options:

To populate the memory, type a number. Click M+.

To recall the memory, click MR.

To clear the memory, click MC.

To replace the memory, type a number. Click MS. Convert measurements You can convert measurements to and from metric and imperial. 1. Open the calculator. The calculator appears. 2. Type a number. 3. Click Menu. A menu appears. 98 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Alarm 4. Select one of the following options:

To convert from imperial to metric, click To Metric.

To convert from metric to imperial, click From Metric. A menu appears. 5. Click a conversion. The number is converted. Alarm Set the alarm 1. Open the alarm. The Alarm screen appears. 2. In the following fields, press the Space key until the preferred option appears:

Field Daily Alarm Time Snooze Active on Weekends Option Set whether the alarm is on or off. Set the time when you want the alarm to notify you. Set whether the alarm sounds again after the initial notification. Set the amount of time after each notification that the alarm notifies you again. Set whether the alarm notifies you every day, including Saturday and Sunday. Default Off 12:00 AM Off Yes 3. Click the trackwheel. A menu appears. 4. Click Save. The options are saved. Warning: If you turn off the handheld by clicking the Turn Power Off icon, the handheld does not turn on to notify you of the alarm. To have the handheld turn on to notify you of an alarm, select one of the following options:

Turn off the handheld by pressing the Power button.

Set the Auto On/Off feature. Refer to "Set Auto On/Off options" on page 106 for more information. User Guide 99 For RIM internal use only. Not for external distribution. 6: Other applications Turn off the alarm

To silence the alarm when it is sounding, press any key.

To disable the alarm, set the Daily Alarm field to Off. Games Start a game 1. Select one of the following options:

Open BrickBreaker. The BrickBreaker screen appears. 2. Click the trackwheel. A menu appears. 3. Click New Game. The game starts. Tip: To pause a game, click the trackwheel. To resume a game, click Resume. BrickBreaker The object of this game is to destroy bricks using a paddle and a ball. During the game, the following capsules can fall from bricks that you destroy. Capsule Description Long Slow Gun Laser Multi Catch Skip Flip 1-up 100 Make the paddle longer. Slow down the ball. Shoot at bricks. Shoot laser beams at bricks. Use multiple balls. Catch and hold the ball. Skip to the next level. Change the direction of the paddle. Additional life. BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Games Navigate in BrickBreaker Goal Move the paddle. Fire the gun or laser. Release the ball when in catch mode. Action Roll the trackwheel. Press the Space key. Press the Space key. Set BrickBreaker options 1. Open BrickBreaker. The BrickBreaker screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Options screen appears. 4. In the following fields, press the Space key until the preferred option appears:

Field Paddle Movement Speed Paddle Acceleration Description Set how quickly the paddle moves when you roll the trackwheel. Set whether the paddle speed accelerates as you roll the trackwheel. Default 4 cleared 5. Click the trackwheel. A menu appears. 6. Click Save. The options are saved. User Guide 101 For RIM internal use only. Not for external distribution. 6: Other applications 102 BlackBerry Wireless Handheld 7 For RIM internal use only. Not for external distribution. Options This section provides information on the following topics:

Handheld options

About

Applications

Auto On/Off

AutoText

Browser

Date/Time

Firewall

Localization

Location Based Services

Message services

Network

Owner

Profiles

Screen/Keyboard

Security

Service book

SMS

Status

TLS

WAP Push

WTLS For RIM internal use only. Not for external distribution. 7: Options Handheld options View handheld options 1. Open the options application. The Options screen appears. Option Description View your handheld copyright information. View the applications that are installed on your handheld. Set your handheld to turn on and off at specified times. View, add, edit, and delete AutoText entries. Set browser options. Set the date and time. View the status of your firewall. About Applications Auto On/Off AutoText Browser Date/Time Firewall Host Routing Table View information about your host network. Localization Location Based Services Message Services Network Owner Set a display language. Set options for Assisted Global Positioning System (A-GPS) support. View the message services that are on your handheld. View network settings. Type the information that appears when you lock your handheld. Create, enable, or delete profiles that notify you of alarms, appointments, messages, phone calls, and browser items. Set options for how the screen appears and how the keyboard responds on your handheld. Set a password. View the service books that are on your handheld. Set SMS message options. View information about your handheld and the wireless network. Profiles Screen/Keyboard Security Service Book SMS Status 104 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Handheld options Description Set Transport Layer Security (TLS) options. Set how your handheld processes WAP Push messages and applications. Set Wireless Transport Layer Security (WTLS) options. Option TLS WAP Push WTLS About View handheld information 1. Open the options application. The Options screen appears. 2. Click About. Handheld and copyright information appears. 3. To return to the Options screen, press the Escape button twice. Applications Default applications come with your handheld. Any additional applications that you install on your handheld are called third-party applications. Note: You are solely responsible for the selection, implementation, and performance of any third-party applications that you use with the handheld or desktop software. Research In Motion does not in any way endorse or guarantee the security, compatibility, performance, or trustworthiness of any third-party applications, and shall have no liability to you or any third party for issues arising from such third-party applications. View application information 1. Open the options application. The Options screen appears. 2. Click Applications. The Applications screen appears. 3. Click an application. A menu appears. User Guide 105 For RIM internal use only. Not for external distribution. 7: Options 4. Select one of the following options:

To view all application details, click Modules. A list of modules appears. Click a module. A menu appears. Click Module Information.

To view third-party application details, click Properties.

To delete a third-party application, click Delete. Auto On/Off You can set whether you want your handheld to turn on and off at specific times. Warning: If you are in an area where wireless signals might interfere with normal operations (for example, on an airplane), do not use the Auto On/

Off feature to turn off your handheld radio. Click the Turn Wireless Off icon. Set Auto On/Off options 1. Open the options application. The Options screen appears. 2. Click Auto On/Off. The Auto On/Off screen appears. 3. In the following fields, press the Space key until the preferred option appears:

Field Weekday On Weekday Off Weekend On Weekend Off Description Set when the handheld turns on on weekdays. Set when the handheld turns off on weekdays. Set when the handheld turns on on weekends. Set when the handheld turns off on weekends. Default 7:00 AM 11:00 PM 7:00 AM 11:00 PM 4. Click the trackwheel. A menu appears. 5. Click Save. The options are saved. 106 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Handheld options Enable or disable Auto On/Off 1. Open the options application. The Options screen appears. 2. Click Auto On/Off. The Auto On/Off screen appears. 3. In the weekday and weekend sections, select one of the following options:

To enable Auto On/Off, in the Disabled field, press the Space key until Enabled appears.

To disable Auto On/Off, in the Enabled field, press the Space key until Disabled appears. Note: If you turn off your handheld using the Power button and Auto On/

Off is enabled, the handheld turns on again at the specified Auto On time. Calendar and alarm notifications also turn on your handheld. If you turn off your handheld using the Turn Power Off icon, you are prompted to select either Auto Off (the handheld turns on again at the specified Auto On time) or Power Off (the handheld turns on only if you press the Power button). AutoText You can use AutoText in messages, tasks, memos, and appointments. The AutoText feature replaces certain text that you type with programmed text. For example, in a message, if you type hte and press the Space key, hte changes to the. You can use AutoText to complete the following actions:

correct commonly misspelled words

replace abbreviations and acronyms with complete words

insert phrases into messages by typing a keyword View AutoText entries 1. Open the options application. The Options screen appears. User Guide 107 For RIM internal use only. Not for external distribution. 7: Options 2. Click AutoText. The AutoText entries appear. Tip: To search for an AutoText entry, on the AutoText screen, type the first letters of the entry. Entries that begin with those letters appear. Create an AutoText entry 1. Open the options application. The Options screen appears. 2. Click AutoText. The AutoText screen appears. 3. Click the trackwheel. A menu appears. 4. Click New. The AutoText: New screen appears. 5. In the following fields, type AutoText information:

Field Replace Type a keyword or a combination of letters. With Description Type the text that replaces the keyword.

! To insert a macro (for example, the current date), click the trackwheel. A menu appears. Click Insert Macro. The Insert macro dialog box appears. Click a macro. 6. In the following fields, press the Space key until the preferred option appears:

Field Using Locale Description Select one of the following options:

Specified Case: The capitalization of the AutoText entry appears exactly as you typed it. SmartCase: The capitalization of the AutoText entry changes depending on the context in which it is used. Set whether the AutoText entry is available in all languages that are on your handheld or in a specific language only. Default SmartCase All Locales 7. Click the trackwheel. A menu appears. 8. Click Save. The AutoText entry is saved. 108 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Handheld options Edit an AutoText entry 1. Open the options application. The Options screen appears. 2. Click AutoText. The AutoText screen appears. 3. Click an entry. A menu appears. 4. Click Edit. The AutoText: Edit screen appears. 5. Edit the AutoText entry. 6. Click the trackwheel. A menu appears. 7. Click Save. The edited AutoText entry is saved. Delete an AutoText entry 1. Open the options application. The Options screen appears. 2. Click AutoText. The AutoText screen appears. 3. Click an entry. A menu appears. 4. Click Delete. A dialog box appears. 5. Click Delete. The AutoText entry is deleted. Browser You can set the default browser configuration settings. Refer to

"Setting browser options" on page 80 for more information on setting other browser options. Set browser options Note: The browser options might vary depending on the browser applications that are available on your handheld. 1. Open the options application. The Options screen appears. 2. Click Browser. The Browser screen appears. User Guide 109 For RIM internal use only. Not for external distribution. 7: Options 3. In the following field, press the Space key until the preferred option appears:

Field Description Default browser configuration Set which browser opens when you click links in messages and attachments. 4. Click the trackwheel. A menu appears. 5. Click Save. The browser options are saved. Date/Time Set the date and time 1. Open the options application. The Options screen appears. 2. Click Date/Time. The Date/Time screen appears. 3. In the following fields, press the Space key until the preferred option appears:

Description Field Time Zone Set your time zone. Time Set the current time. Time Format Select a 12-hour or 24-hour clock. Date Set the current date. Network Time This field displays the current time on the wireless network. Network Date This field displays the current date on the wireless network. 4. Click the trackwheel. A menu appears. 5. Click Save. The options are saved. Tip: To copy the current date and time from the wireless network to your handheld, on the Date/Time screen, click the trackwheel. A menu appears. Click Copy Network Time. 110 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Handheld options Firewall If you have third-party applications on your handheld, the firewall option prevents these applications from transmitting data without your knowledge. Note: You are solely responsible for the selection, implementation, and performance of any third-party applications that you use with the handheld or desktop software. Research In Motion does not in any way endorse or guarantee the security, compatibility, performance, or trustworthiness of any third-party applications, and shall have no liability to you or any third party for issues arising from such third-party applications. Accept or deny a connection request 1. In the dialog box that prompts you to accept or deny a connection request, select one of the following options:

To accept the request, select the Accept check box.

To deny the request, select the Deny check box. Tip: If you do not want a dialog box to appear each time that a request is made, in the dialog box, select the Dont ask this again check box. All subsequent requests are accepted or denied, depending on the option that you selected in the dialog box. Reset firewall settings You can reset the default firewall settings. 1. Open the options application. The Options screen appears. 2. Click Firewall. The Firewall screen appears. 3. Click the trackwheel. A menu appears. 4. Click Reset Settings. The firewall settings are reset to the default. User Guide 111 For RIM internal use only. Not for external distribution. 7: Options Localization If more than one language is available on your handheld, you can change the language that is displayed. Select a display language 1. Open the options application. The Options screen appears. 2. Click Localization. The Localization screen appears. 3. In the following field, press the Space key until the preferred option appears:

Field Locale Description Set the language that you want to use on your handheld. Default current display language 4. Click the trackwheel. A menu appears. 5. Click Save. The language is selected. Note: If you change your display language, your AutoText entries are updated to reflect the change. Location Based Services You can set the privacy setting for Location Based Services if your handheld is enabled with Assisted Global Positioning System (A-

GPS) support. Prerequisite: To use Location Based Services, your handheld must be enabled with A-GPS support. Contact your service provider for more information. Set Location Based Services 1. Open the options application. The Options screen appears. 2. Click Location Based Services. The Location Based Services screen appears. 112 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Handheld options 3. In the following field, press the Space key until the preferred option appears:

Field Description GPS Services Set whether you want A-GPS support enabled at all times or only during emergency calls and Emergency Callback Mode. Default 911 Only 4. Click the trackwheel. A menu appears. 5. Click Save. The option is saved. Message services All email messages that you send from your handheld are sent from the default message service. Note: If your handheld is integrated with an email account using the web client, the default message service is Web Client. If your handheld is integrated with an email account using the BlackBerry Enterprise Server or the BlackBerry Desktop Redirector, the default message service is Desktop. Change your default message service 1. Open the options application. The Options screen appears. 2. Click Message Services. The Message Services screen appears. In the Messaging (CMIME) field, press the Space key until the 3. preferred service appears. 4. Click the trackwheel. A menu appears. 5. Click Save. The option is saved. Network Set network options 1. Open the options application. The Options screen appears. User Guide 113 For RIM internal use only. Not for external distribution. 7: Options 2. Click Network. The Network screen appears. 3. In the following fields, press the Space key until the preferred option appears:

Item Radio Scan Mode Active Network Description Turn on and turn off your handheld radio. Set whether your handheld scans for and selects a wireless network automatically. This field displays the name of the network that your handheld uses. Default On Automatic 4. Click the trackwheel. A menu appears. 5. Click Save. The options are saved. Register your handheld manually 1. Open the options application. The Options screen appears. 2. Click Network. The Network screen appears. 3. Click the trackwheel. A menu appears. 4. Click Register Now. Your handheld is registered with the wireless network. Owner The text that you type on this screen appears when you lock your handheld. Set owner information 1. Open the options application. The Options screen appears. 2. Click Owner. The Owner screen appears. 114 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Handheld options 3. In the following fields, type contact information:

Field Description Name Information Type information that appears when the handheld is locked. Type your name. 4. Click the trackwheel. A menu appears. 5. Click Save. The owner information is saved. Profiles You can enable profiles that notify you of alarms, saved web pages, and incoming WAP content, messages, and phone calls. The handheld has the following profiles. When you first receive your handheld, the Default profile is enabled. Profile Quiet Loud Item Alarm Browser, Calendar, Level 1 Messages, Messages, Phone, SMS Alarm, Browser, Calendar, Level 1 Messages, Messages, Phone, SMS Discreet Alarm Default Browser, Calendar, Level 1 Messages, Messages, Phone, SMS Alarm Phone Browser, Calendar, Level 1 Messages, Messages, SMS Notification Out of Holster Vibrate + Tone None In Holster Volume Vibrate + Tone High None Mute Vibrate + Tone Vibrate + Tone High Vibrate + Tone Vibrate Vibrate + Tone High Mute Vibrate Vibrate + Tone Tone None Vibrate + Tone High Vibrate + Tone High Vibrate Mute User Guide 115 For RIM internal use only. Not for external distribution. 7: Options Enable a notification profile 1. Open the profiles application. The Profiles screen appears. 2. Click a profile. A menu appears. 3. Click Enable. The word (On) appears beside the enabled profile. Tip: To enable a profile quickly, on the Profiles screen, select a profile. Press the Space key. Create a notification profile 1. Open the profiles application. The Profiles screen appears. 2. Click the trackwheel. A menu appears. 3. Click New. A list of items for which you can receive notification appears. In the Name field, type a profile name. 4. 5. Click an item for which you can receive notification. A menu appears. 6. Click Edit. 7. In the following fields, press the Space key until the preferred option appears:

Field Description Out of Holster Set how you are notified when your handheld is not in the holster. In Holster Tune Volume Set how you are notified when your handheld is in the holster. Set the tune that plays when you are notified. Set the volume for the notification. If you set this field to Escalating, the notification volume increases. 116 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Handheld options Description Field Number of Beeps Set how many times the tune plays before notification stops. For phone calls, notification does not stop until you answer the call. Set whether the LED flashes to remind you of unopened messages. Set whether your handheld notifies you of incoming calls. Repeat Notification Do Not Disturb 8. Click the trackwheel. A menu appears. 9. Click Save. The options are saved. 10. To set notification options for the remaining list items, repeat steps 5 through 9. 11. Click the trackwheel. A menu appears. 12. Click Save. The profile is saved. Edit a notification profile 1. Open the profiles application. The Profiles screen appears. 2. Click a profile. A menu appears. 3. Click Edit. A list of items for which you can receive notification appears. 4. Click an item. A menu appears. 5. Click Edit. 6. Edit the notification information. 7. Click the trackwheel. A menu appears. 8. Click Save. The options are saved. 9. To set notification options for the remaining list items, repeat steps 4 through 8. 10. Click the trackwheel. A menu appears. User Guide 117 For RIM internal use only. Not for external distribution. 7: Options 11. Click Close. The edited items are saved. Delete a notification profile You can only delete notification profiles that you created. 1. Open the profiles application. The Profiles screen appears. 2. Click a profile. A menu appears. 3. Click Delete. A dialog box appears. 4. Click Delete. The profile is deleted. Download notification tunes You can download tunes, or ring tones, in standard MIDI format. 1. On a web page, click a .mid file link. A menu appears. 2. Click Get Link. The MIDI File screen appears. 3. Click Save. A dialog box appears. 4. 5. Click Save. A dialog box appears. 6. Click OK. The tune is downloaded. In the Enter Tune Name field, type a name for the tune. Tip: To listen to the tune before you download it, on the MIDI File screen, click the Play icon. To stop playing the tune, click the Stop icon. Warning: Research In Motion does not in any way endorse or guarantee the security or compatibility of any MIDI file with the handheld, and takes no responsibility whatsoever for such MIDI files, including their functionality. Your selection and usage of MIDI files is your sole responsibility. Manage a tune 1. Open the profiles application. The Profiles screen appears. 2. Click the trackwheel. A menu appears. 3. Click Show Tunes. The Tunes screen appears. 118 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Handheld options 4. Click a tune. A menu appears. 5. Select one of the following options:

To listen to the tune, click Play.

To delete a tune, click Delete. A dialog box appears. Click Delete. Screen/Keyboard Set screen and keyboard settings 1. Open the options application. The Options screen appears. 2. Click Screen/Keyboard. The Screen/Keyboard screen appears. In the following fields, press the Space key until the preferred 3. option appears:

Field Description Standby Screen Set whether an image appears when your handheld is idle for a specified duration.

! To preview the standby screen, click the Preview button. Default Enabled Standby Timeout Backlight Brightness Font Family Font Size Font Style Antialias mode Key Tone Key Rate Set the duration of time that your handheld is idle before the standby screen appears. Set the brightness for backlighting. 10 min 90 Set the font family of the display font. Set the size of the display font. Set whether the font is plain, bold, or italic. Set whether your handheld uses antialiasing to smooth the edges of large fonts. Set whether a tone sounds each time that you press a key. Set the speed at which your cursor moves when you hold the Backspace key, the Enter key, or the Space key. BBMillbank 10 Plain No Antialiasing Off Fast User Guide 119 For RIM internal use only. Not for external distribution. 7: Options 4. Click the trackwheel. A menu appears. 5. Click Save. The options are saved. Security Set security options 1. Open the options application. The Options screen appears. 2. Click Security. The Security screen appears. 3. In the following fields, press the Space key until the preferred option appears:

Field Password Security Timeout Lock Handheld Upon Holstering IT Policy Name Description Set whether you want to enable a password on your handheld. Refer to "Set a password" on page 120 for more information. Set the duration of time that your handheld is idle before it locks. Set whether your handheld locks when you insert it into the holster. This field displays the name of the IT policy that is assigned to your handheld. Default Disabled 2 Min No Note: If your handheld is lost or stolen, contact your system administrator. If wireless IT policy is available for your handheld, your system administrator can disable or lock your handheld over the wireless network. To receive IT policy settings over the wireless network, your handheld must be enabled on a BlackBerry Enterprise Server version 3.5 or later for Microsoft Exchange. 4. Click the trackwheel. A menu appears. 5. Click Save. The options are saved. Set a password 1. Open the options application. The Options screen appears. 120 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Handheld options 2. Click Security. The Security screen appears. 3. In the Password field, press the Space key until Enabled appears. 4. Click the trackwheel. A menu appears. 5. Click Save. A dialog box appears. In the New Password field, type a password. 6. 7. Click the trackwheel. A dialog box appears. 8. 9. Click the trackwheel. The password is enabled. In the Verify New Password field, type the password again. Change the password 1. Open the options application. The Options screen appears. 2. Click Security. The Security screen appears. 3. Click the trackwheel. A menu appears. 4. Click Change Password. A dialog box appears. 5. 6. Click the trackwheel. A dialog box appears. 7. 8. Click the trackwheel. A dialog box appears. 9. 10. Click the trackwheel. The password is changed. In the Enter Password field, type the current password. In the New Password field, type a new password. In the Verify New Password field, type the password again. Disable the password 1. Open the options application. The Options screen appears. 2. Click Security. The Security screen appears. User Guide 121 For RIM internal use only. Not for external distribution. 7: Options 3. In the Password field, press the Space key until Disabled appears. 4. Click the trackwheel. A menu appears. 5. Click Save. A dialog box appears. In the Enter Password field, type the password. 6. 7. Click the trackwheel. The password is disabled. Lock your handheld 1. On the Home screen, click the Lock icon. Your handheld is locked. Unlock your handheld Warning: If you type your password five times incorrectly, you are prompted to type blackberry before you can continue. On subsequent password attempts, the characters that you type are displayed in the Enter Password field. If you type your password eight times incorrectly, you are prompted to type blackberry again before you can continue. If you type your password ten times incorrectly, all information is erased from your handheld for security reasons. 1. On the Lock screen, roll the trackwheel. The Handheld is locked dialog box appears. 2. Click Unlock. A dialog box appears. In the Enter Password field, type your password. 3. 4. Click the trackwheel. Your handheld is unlocked. Perform security self tests The security self test application verifies that security software is implemented properly on your handheld. The tests run automatically when your handheld restarts. To perform the tests manually, complete the following steps:

122 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Handheld options 1. Open the options application. The Options screen appears. 2. Click Security. The Security screen appears. 3. Click the trackwheel. A menu appears. 4. Click Verify Security Software. A dialog box indicates whether the tests passed or failed. Service book You can view the service books that are on your handheld. Some handheld features (for example, wireless calendar synchronization) require a service book to function. Note: Your integration option determines which email service book appears on your handheld. View service books 1. Open the options application. The Options screen appears. 2. Click Service Book. The service books appear. Tip: To view the service record for a service book, click the service book. A menu appears. Click View. Accept a service book Your handheld accepts most service books automatically. If a service book is not accepted automatically, a book icon appears in the handheld status section of the screen. To accept a service book manually, complete the following steps:

1. Open the options application. The Options screen appears. 2. Click Service Book. The service books appear. 3. Click a pending service book. A menu appears. 4. Click Accept. The service book is accepted. User Guide 123 For RIM internal use only. Not for external distribution. 7: Options SMS Refer to "Setting SMS message options" on page 24 for more information on SMS options. Status View status items 1. Open the options application. The Options screen appears. 2. Click Status. The following items appear:

Field Signal Battery File Free File Total PIN ESN (hex) ESN (dec) Description The strength of the network signal, in decibel milliwatts (dBm). The approximate level of battery power. The amount of available memory, in bytes, for storing data such as messages, phone call logs, and contacts. The amount of memory, in bytes, that the handheld is using. The PIN for your handheld. The Electronic Serial Number (ESN) for your handheld in hexadecimal format. The Electronic Serial Number (ESN) for your handheld in decimal format. TLS Transport Layer Security (TLS) provides additional authentication and security when you browse web pages using the BlackBerry Browser. It is an optional security feature that you can load onto your handheld using the Application Loader tool. Refer to the Desktop Software: Application Loader Help for more information on loading applications. Prerequisite: To use TLS, your handheld must be enabled for Mobile Data Service on the BlackBerry Enterprise Server. 124 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Handheld options Set TLS options 1. Open the options application. The Options screen appears. 2. Click TLS. 3. In the TLS Default field, press the Space key until the preferred option appears:

To add TLS to the connection from your BlackBerry Enterprise Server to a web server, select Proxy.

To add TLS to the entire connection from your handheld to a web server, select Handheld. Note: Your browser might take more time to connect to web pages if, in the TLS Default field, you select Handheld. WAP Push WAP push enables you to receive content from web applications without requesting it. For example, you can receive updates or notifications for weather, stock quotes, or news services. Depending on your service provider plan, this feature might not be available for your handheld. Set WAP Push options 1. Open the options application. The Options screen appears. 2. Click WAP Push. The WAP Push screen appears. 3. In the following check boxes, press the Space key to select or clear the option:

Field Enable WAP Push Allow WAP Push Applications Description Default Set whether WAP push is enabled or disabled. Selected Selected Set whether your handheld accepts third-party applications. User Guide 125 For RIM internal use only. Not for external distribution. 7: Options 4. In the following fields, press the Space key until the preferred option appears:

Field Process Service Load Process Service Indication Process Other Messages Description Set how your handheld notifies you of incoming service load content. Set how your handheld notifies you of incoming service indication content. Set how your handheld notifies you of incoming content that is neither service load or service indication content. Default Auto Auto Auto 5. Click the trackwheel. A menu appears. 6. Click Save. The options are saved. WTLS Wireless Transport Layer Security (WTLS) is the security layer of the WAP Browser that provides security for WAP services. It is an optional security feature that you can load onto your handheld using the Application Loader tool. Refer to the Desktop Software:

Application Loader Help for more information on loading applications. Set WTLS options 1. Open the options application. The Options screen appears. 2. Click WTLS. The WTLS screen appears. 3. In the following fields, press the Space key until the preferred option appears:

Field Description Encryption Strength Set the encryption level for connecting to your Prompt for Server Trust WAP gateway. Set whether you are prompted to authenticate WTLS connections if the handheld cannot authenticate the connection automatically. Default Allow Weak Yes 126 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Handheld options 4. Click the trackwheel. A menu appears. 5. Click Save. The options are saved. User Guide 127 For RIM internal use only. Not for external distribution. 7: Options 128 BlackBerry Wireless Handheld 8 For RIM internal use only. Not for external distribution. Reference This section provides information on the following topics:

Icons

Troubleshooting

Maintenance For RIM internal use only. Not for external distribution. 8: Reference Icons Address book Icon Description phone number contains a pause phone number contains a wait Messages Icon Description message is being sent message will be sent when possible attachment request is being sent message was sent to the network attachment request was successful PIN or SMS message was delivered to the recipient draft of email or PIN message message transmission error attachment request was not successful unopened email message opened email message unopened SMS message opened SMS message filed email message high importance 130 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Icons Icon Description address book attachment Phone Icon Description phone call is in progress volume level phone call is muted call forwarding is enabled for all phone calls pending voice mail message text telephone (TTY) is enabled placed or received phone call unopened missed phone call log unopened voice mail message opened missed phone call log opened voice mail message speed dial letter assigned voice privacy is in effect during a phone call Assisted Global Positioning System (A-GPS) support is enabled only during emergency calls and Emergency Callback Mode Assisted Global Positioning System (A-GPS) support is enabled during emergency calls and Emergency Callback Mode but is not restricted to these modes User Guide 131 For RIM internal use only. Not for external distribution. 8: Reference Browser Icon Calendar Icon Description unopened saved web page opened saved web page browser is connected to the wireless network browser is not connected to the wireless network browser connection to the web page is secure browser connection to the web page is not secure play MIDI tune stop playing MIDI tune Description appointment was initiated by a meeting invitation appointment or meeting has a reminder set appointment or meeting has text in the Notes field appointment or meeting recurs exception to a recurring appointment or meeting appointment or meeting is an all-day event 132 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Troubleshooting Other applications Application Icon Description Tasks task is not started or is in progress Alarm Miscellaneous task is deferred task is complete high priority low priority alarm is set Alt mode Shift mode or CAP-lock mode NUM-lock mode new service book Troubleshooting Issue Possible cause The handheld does not turn on. The battery is not inserted correctly. The battery is too low. Possible solution Reinsert the battery. Refer to the Getting Started and Quick Reference Card. Charge the battery. Refer to the Getting Started and Quick Reference Card. User Guide 133 For RIM internal use only. Not for external distribution. 8: Reference Issue Possible cause Possible solution The handheld does not respond or is frozen. Various. The display is difficult to read. The handheld is in a poorly lit area. The display font is too small. The handheld does not notify you of events such as messages, phone calls, or the alarm. The wireless radio is off. The notification is not set to notify you audibly. The notification volume is too low. The alarm is set at the wrong time. The calendar event does not have a reminder set. Reset the handheld: Press the Alt key + the Right Shift key + the Backspace key. Turn on the backlighting:

Press the Power button. Increase the size of the display font. Refer to page 119. Click the Turn Wireless On icon. Change the notification to Tone or Vibrate+Tone. Refer to page 115. Increase the notification volume. Refer to page 115. Reset the alarm and, if you are using the 12 hour format, verify the AM or PM setting. Refer to page 99. Set a reminder. Refer to page 85. 134 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Troubleshooting Issue Possible cause Possible solution Some handheld applications do not work. For example, the handheld does not send or receive messages, the phone does not work, or the browser icon does not appear on the Home screen. The wireless radio is off. The handheld is not in an area of wireless coverage. The battery is too low. The handheld is not registered with the wireless network. The wireless network is experiencing difficulties. Your service provider does not support the phone or browser. Click the Turn Wireless On icon. Return to an area of wireless coverage. Charge the handheld. Refer to the Getting Started and Quick Reference Card. Verify the registration status in the Active Network field. Refer to page 113. Register with the network. Refer to page 114. Contact your service provider. Contact your service provider. Contact your service provider. User Guide 135 For RIM internal use only. Not for external distribution. 8: Reference Maintenance To Extend battery life Do this Set the Auto On/Off feature. Refer to page 106. Turn off the radio when you are not in an area of wireless coverage: Click the Turn Wireless Off icon. Limit your use of the backlighting feature. Delete the original message when you send a reply. Refer to page 11. If you want to send a message to multiple contacts, use Add To, Add Cc, or Add Bcc instead of sending the message multiple times. Refer to page 9. Charge your handheld regularly. 136 BlackBerry Wireless Handheld For RIM internal use only. Not for external distribution. Index Numerics 3-way calls, 51 A accepting meeting invitations, 88 service books, 123 Access Number field, 64 Active Network field, 114, 135 adding additional contacts to messages, 10 applications, 73 attachments to messages, 13 contacts to groups, 40 multiple email addresses, 36 speed dial to contacts, 53 tunes, 118 See also creating Additional Numbers field, 64 address book adding groups, 38 creating contacts, 15, 3639 deleting contacts, 41 deleting groups, 41 editing contacts, 40 editing groups, 40 icons, 130 searching for remote addresses, 41 setting options, 42 address book attachments icons, 131 opening, 14 sending, 13 addresses, See contacts alarm icon, 133 setting, 99 setting notification profiles, 115 troubleshooting, 134 turning off, 100 All Calls field, 58 Allow Duplicate Names field, 42 alternating between phone calls, 51 answering phone calls, 50 application information, viewing, 105 applications adding, 73 deleting, 106 troubleshooting, 135 using during a call, 52 appointments creating, 8588 definition, 84 deleting, 91 editing, 8990 opening, 88 Area Code field, 61 assigning, speed dial letter, 53 Assisted Global Positioning System

(A-GPS) making emergency calls with, 48 setting, 112 attachments, See file attachments; address book attachments Auto Answer field, 60 Auto Hangup field, 60 Auto More field, 19 Auto On/Off disabling, 107 enabling, 107 setting, 106 Automatic Volume Control field, 59 AutoText creating entries, 108 BlackBerry Wireless Handheld 137 For RIM internal use only. Not for external distribution. Index deleting entries, 109 editing entries, 109 inserting macros, 108 specified case and smartcase, 108 viewing entries, 107 B Backlight Brightness field, 119 backlighting, 134, 136 battery maintenance, 136 troubleshooting, 133, 135 bookmark folders creating, 76 renaming, 77 setting default, 76 bookmarks availability, 74 creating, 74 deleting, 76 editing, 75 moving, 76, 78 opening, 75 BrickBreaker capsules, 100 definition, 100 navigating, 101 setting options, 101 browser about, 68 bookmarks, 73 browsing web pages, 69 closing, 78 connection status, 80 hiding, 78 history, 79 home page, 68 icons, 132 managing, 78 navigating web pages, 7071 setting options, 68, 80, 109 shortcut keys, 71 TLS, 124 WAP Push, 125 WTLS, 126 C caches, 79 calculator calendar converting measurements, 98 memory, 98 performing calculations, 98 agenda format, 82 changing formats, 82 day format, 82 icons, 132 month format, 83 restrictions for Lotus Notes users, 86, 90 setting notification profiles, 115 setting options, 91 week format, 83 See also appointments; meetings Call field, 62 call forwarding disabling, 58 enabling, 58 setting options, 58 call logging, 57 call logs, See phone call logs call waiting, 51 calling contacts, 4648 emergency numbers, 48 voice mail, 49 calls, See phone calls Case Sensitive Search field, 18 changing assigned letter for speed dial, 54 bookmark folders, 74 contact assigned to speed dial letter, 54 contacts in groups, 40 formats in calendar, 82 138 User Guide For RIM internal use only. Not for external distribution. handheld password, 121 order of bookmarks, 76 task status, 95 user-defined field names, 37 volume for phone calls, 50, 59 clearing browser caches, 79 phone timers, 65 closing browser, 78 web pages, 78 configuring browser, 68 browser home page, 68 Confirm close on Escape field, 80 Confirm Delete field, 19, 42, 60, 92, 96, 98 Confirm execute scripts field, 80 Conflicts field, 20 connection requests, 111 Consider PIN Level 1 field, 19 contacts assigning speed dial, 53 changing speed dial, 54 creating, 3639 deleting, 41 editing, 40 opening, 39 removing speed dial, 54 searching for in remote address book, 41 Country Code field, 61 Create in field, 74 creating appointments, 8588 AutoText entries, 108 bookmarks, 74 contacts, 15, 3639 email and PIN messages, 911 folders for bookmarks, 76 groups, 38 meetings, 8587 memos, 96 notification profiles, 116 Index phone call notes, 56 phone calls, 46 SMS messages, 21 tasks, 94 D date, setting, 110 declining meeting invitations, 88 Default browser configuration field, 110 Default Reminder field, 92 Delete On field, 20 deleting appointments, 91 AutoText entries, 109 bookmarks, 76 contacts, 41 contacts from groups, 40 groups, 41 meetings, 91 memos, 97 messages, 20, 2627 notification profiles, 118 original text from reply, 12 phone call logs, 57 saved searches, 31 tasks, 95 Delivery Period field, 25 Delivery Reports field, 24 Dial from Home Screen field, 60 dialing letters, 52 disabling alarm, 100 Auto On/Off, 107 call forwarding, 58 call logging, 57 enhanced audio, 59 handheld password, 121 disconnecting browser from wireless network, 78 display language, selecting, 112 Display Name field, 19 Display Time field, 19 BlackBerry Wireless Handheld 139 For RIM internal use only. Not for external distribution. Index distribution lists, See groups Do Not Disturb field, 117 draft messages icon, 130 saving, 10 E editing appointments, 8990 AutoText entries, 109 bookmarks, 75 contacts, 40 email and PIN messages, 13 groups, 40 meetings, 8990 memos, 97 notification profiles, 117 phone call notes, 56 saved searches, 31 task status, 95 tasks, 95 user-defined field names, 37 email addresses, adding multiple, 36 email messages adding contacts to, 10 deleting, 26 editing, 13 filing, 28 forwarding, 12 marking opened, 32 marking unopened, 32 opening, 8 reconciling, 27 replying to, 11 requesting more of, 8 resending, 12, 13 saving, 25 saving draft, 10 searching for, 29 sending, 911 setting importance, 20 setting options, 19 Emergency Callback Mode, 49 emergency calls, making, 48 emptying deleted items folder on computer from handheld, 27 Enable Quick Entry field, 92 enabling Auto On/Off, 107 automatic volume control, 59 call forwarding, 58 call logging, 57 enhanced audio, 59 handheld password, 120 voice privacy, 62 Encryption Strength field, 126 End of Day field, 92 ending phone calls, 47 enhanced audio, 59 Extension Length field, 62 extensions, dialing, 37 F file attachments navigating, 17 opening, 17 opening table of contents, 16 setting options, 18 supported file formats, 16 filing email messages, 28 firewall accepting or denying connection requests, 111 resetting options, 111 First Day of the Week field, 92 flash shortcut key, 51 See alternating between phone calls, 51 folders, See bookmark folders Font Family field, 18, 119 Font Size field, 18, 119 format, calendar, 82 forwarding email and PIN messages, 12 phone call logs, 56 140 User Guide For RIM internal use only. Not for external distribution. Index phone calls, 58 SMS messages, 24 full content, opening, 17 G games BrickBreaker, 100 navigating, 101 pausing, 100 resuming, 100 setting options, 101 starting, 100 GPS Services field, 113 groups adding contacts to, 40 changing contacts in, 40 creating, 38 deleting, 41 deleting contacts from, 40 editing, 40 opening, 39 H handheld options about, 105 applications, 105 Auto On/Off, 106 AutoText, 107 browser, 109 date/time, 110 firewall, 111 localization, 112 Location Based Services, 112 message services, 113 network, 113 owner, 114 screen/keyboard, 119 security, 120 service book, 123 SMS, 124 status, 124 TLS, 124 viewing, 104 WAP Push, 125 WTLS, 126 handheld password changing, 121 disabling, 121 incorrect, 122 setting, 120 Hide Filed Messages field, 19 hiding a browser, 78 high importance, setting, 20 Home page address field, 68 home page, customizing, 68 I icons address book, 130 address book attachments, 131 alarm, 133 Alt mode, 133 Assisted Global Positioning System (A-GPS), 131 browser, 132 calendar, 132 CAP-lock mode, 133 chart, 130 messages, 130 miscellaneous, 133 NUM-lock mode, 133 pause, 130 phone, 131 service book, 133 Shift mode, 133 sounds, 131 tasks, 133 voice privacy, 131 wait, 130 ignoring phone calls, 50 images, viewing, 71 Importance field, 20 importance, setting, 20 In Holster field, 116 Initial View field, 92 inserting BlackBerry Wireless Handheld 141 For RIM internal use only. Not for external distribution. Index extensions, 37 pauses, 37 waits, 37 IT Policy field, 120 K Key Rate field, 119 Key Tone field, 119 keyboard, setting options, 119 L letters, dialing, 52 links definition, 11 email address, 11 phone number, 48 web page, 70 localization, 112 locating phone number, 65 PIN, 8 Location Based Services, 112 Lock Handheld Upon Holstering field, 120 locking the handheld, 122 Log These Call Types field, 57 logs, See phone call logs low battery, 133, 135, 136 M macros, inserting into AutoText entries, 108 maintenance, battery, 136 Make Available Offline field, 74 making emergency phone calls, 48 phone calls, 4648 meeting invitations accepting, 88 changing attendees, 90 declining, 88 icon, 132 removing attendees, 90 meetings creating, 8587 definition, 84 deleting, 91 editing, 8990 opening, 88 MemoPad, setting options, 97 memos creating, 96 deleting, 97 editing, 97 opening, 97 message services, 113 messages icons, 130 setting notification profiles, 115 setting options, 19 See also email messages; SMS messages; PIN messages; phone call logs more, requesting, 8 muting phone calls, 51 N National Number Length field, 61 navigating attachments, 17 calendar, 82 web pages, 7071 network registering, 135 registering manually, 114 selecting, 114 notification profiles creating, 116 deleting, 118 editing, 117 enabling, 116 troubleshooting, 134 Number of Beeps field, 117 Number of Previous Items field, 25 142 User Guide For RIM internal use only. Not for external distribution. Index O opening address book attachments, 14 appointments, 88 bookmarks, 75 contacts, 39 email and PIN messages, 8 file attachments, 17 groups, 39 meetings, 88 memos, 97 phone call logs, 55 SMS messages, 21 tasks, 95 web pages, 6970 address book, 42 browser, 80 calendar, 91 email and PIN messages, 19 file attachment, 18 MemoPad, 97 phone, 57, 59 SMS messages, 24 tasks, 96 options Out of Holster field, 116 owner information, setting, 114 P Password field, 120 password security screen, 120122 password, See handheld password pauses adding, 37 definition, 37 icon, 130 personal identification number, locating, 8 phone adjusting volume, 50, 59 clearing timers, 65 dialing letters, 52 icons, 131 resetting timers, 65 setting general options, 59 setting notification profiles, 115 setting text telephone options, 64 setting voice mail options, 63 speed dial, 5355 viewing status, 65 phone call logs deleting, 57 editing notes, 56 forwarding, 56 making notes, 56 opening, 55 phone calls alternating between, 51 answering, 50 call waiting, 51 dialing from Home screen, 60 dialing letters, 52 ending, 47 enhanced audio, 59 forwarding, 58 ignoring, 50 logging, 57 making, 4648 making 3-way, 51 making emergency, 48 making to voice mail, 49 making using speed dial, 47 muting, 51 turning mute off, 51 using applications during, 52 PIN messages adding contacts to, 10 deleting, 26 editing, 13 forwarding, 12 marking opened, 32 marking unopened, 32 opening, 8 replying to, 11 requesting more of, 8 resending, 12, 13 BlackBerry Wireless Handheld 143 For RIM internal use only. Not for external distribution. Index saving, 25 saving draft, 10 searching for, 29 sending, 911 setting importance, 20 setting options, 19 PIN, locating, 8 priority of messages, setting, 20 Privacy Alert field, 63 Prompt for Server Trust field, 126 R radio troubleshooting, 134, 135 turning on, 134 Radio field, 114 recipients replying to all, 12 searching by, 32 reconciling email messages, 27 reference information, 129 refreshing web pages, 71 registering with the network, 114, 135 relative date, definition, 86 reminders, troubleshooting, 134 remote address book, searching in, 41 removing speed dial for contacts, 54 See also deleting Repeat Notification field, 117 replying to all recipients, 12 email and PIN messages, 11 SMS messages, 23 resending resetting email and PIN messages, 12 SMS messages, 24 firewall options, 111 handheld, 134 phone timers, 65 Restrict My Identity field, 60 S Salutation field, 36 saving draft messages, 10 messages, 25 searches, 31 web pages, 72 Scan Mode field, 114 screen/keyboard, setting options, 119 searches deleting saved, 31 editing saved, 31 performing, 30 saving, 31 selecting folders, 30 specifying criteria for, 30 viewing saved, 31 searching by recipient, 31 by sender, 31 by subject, 31 contacts in remote address book, 41 messages, 29 security changing handheld password, disabling handheld password, enabling handheld password, 121 121 120 locking handheld, 122 performing self tests, 122 setting options, 120 TLS, 124 unlocking handheld, 122 web page, 72 WTLS, 126 security self tests, 122 Security Timeout field, 120 144 User Guide For RIM internal use only. Not for external distribution. Index selecting display language, 112 folders, 30 network, 114 sender, searching by, 32 sending address book attachments, 13 email and PIN messages, 9 SMS messages, 21 service books accepting, 123 icon, 133 viewing, 123 specific, 10 setting service, sending messages from address book options, 42 alarm, 99 Auto On/Off options, 106 browser options, 80, 109 calendar options, 91 date and time, 110 default folder for bookmarks, 76 email and PIN message options, file attachment options, 18 game options, 101 handheld password, 122 importance level of messages, 19 20 MemoPad options, 97 network options, 113 notification profiles, 116 owner information, 114 phone options, 57 screen/keyboard options, 119 security options, 120 SMS message options, 24 speed dial, 5355 tasks options, 96 TLS options, 124 voice mail options, 63 WTLS options, 126 Sheet Column Width field, 18 Sheet Display Labels field, 18 Sheet Horizontal Scroll field, 18 Sheet Outline Cells field, 18 Sheet Vertical Scroll field, 18 Show Logs in Message List field, 57 smart dialing, setting options, 6062 smartcase, definition, 108 SMS messages deleting, 26 forwarding, 24 marking opened, 32 marking unopened, 32 opening, 21 removing history, 23 replying to, 23 resending, 24 saving, 25 searching for, 29 sending, 2123 setting options, 24 Sort By field, 42, 60, 96 sounds definition, 62 specified case, definition, 108 specifying search criteria, 30 speed dial assigning, 5354 changing, 54 icon, 131 making phone calls, 47 removing, 54 setting, 5355 Start of Day field, 92 subject, searching by, 32 T table of contents, opening for file attachments, 16 tasks changing status of, 95 creating, 94 deleting, 95 editing, 95 BlackBerry Wireless Handheld 145 For RIM internal use only. Not for external distribution. Index icons, 133 opening, 95 setting options, 96 text telephone definition, 64 disabling, 64 enabling, 64 icon, 131 time, setting, 110 timers, 65 Title field, 74 TLS, definition, 124 troubleshooting alarm, 134 applications, 135 backlighting, 134 battery, 133, 135 browser, 135 display, 134 font size, 134 lighting, 134 notification, 134 phone, 135 radio, 134, 135 reminders, 134 resetting the handheld, 134 volume, 134 TTY Mode field, 65 Tune field, 116 tunes turning off adding, 118 deleting, 118 downloading, 118 alarm, 100 handheld, 106, 107 mute, 51 turning on, radio, 134, 135 U unlocking handheld, 122 user-defined fields, changing, 37 V viewing application information, 105 appointments, 88 AutoText entries, 107 browser connection status, 80 browser history, 79 browser security settings, 72 contacts, 39 contents of spreadsheet cell, 17 criteria of last search, 31 current date in calendar, 83 email and PIN messages, 8 file attachments, 17 groups, 39 handheld information, 105 handheld options, 104 host name of web page, 80 images on web page, 71 meetings, 88 memos, 97 next sheet, 17 phone status, 65 phone timers, 65 previous sheet, 17 saved searches, 31 service books, 123 SMS messages, 21 specific date in calendar, 83 specific spreadsheet cell, 17 table of contents of file attachments, 16 tasks, 95 voice mail calling, 49, 63 icon, 131 setting number, 63 voice privacy definition, 62 See also sounds, 62 volume adjusting for notification profiles, 116 146 User Guide For RIM internal use only. Not for external distribution. Index adjusting for phone calls, 50, 59 Automatic Volume Control field, 59 icon, 131 troubleshooting, 134 Volume field, 116 W Wait For field, 62 waits adding, 37 definition, 37 icon, 130 WAP Push, setting, 125 web page address web page, 69, 72 web pages browsing, 69 cancelling requests, 70 closing, 78 connection status, 80 links, 70 navigating between, 71 navigating on, 70 opening, 6970 refreshing, 71 saving, 72 setting notification profiles, 115 viewing images, 71 viewing security settings, 72 viewing web page address, 72 Weekday Off field, 106 Weekday On field, 106 Weekend Off field, 106 Weekend On field, 106 wireless email reconciliation definition, 27 prerequisites, 19 wireless network disconnecting browser from, 78 registering with, 114 troubleshooting, 134 wireless radio,troubleshooting, 135 Wireless Reconcile field, 20 WML, 69 worksheet, selecting in attachments, 17 WTLS, definition, 126 BlackBerry Wireless Handheld 147 For RIM internal use only. Not for external distribution. Index 148 User Guide

BlackBerry Wireless Handheld Safety Information Booklet Safety Information Booklet BlackBerry 7750 Wireless Handheld 800/1900 MHz CDMA Network Model Number: RAN21CN Last modified: 20 November 2003 Part number: MAT-06851-001

' 2003 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, Always On, Always Connected, the envelope in motion symbol and the BlackBerry logo are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners. The handheld and/or associated software are protected by copyright, international treaties and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470;

6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a current listing of applicable patents. While every effort has been made to achieve technical accuracy, information in this document is subject to change without notice and does not represent a commitment on the part of Research In Motion Lim-

ited, or any of its subsidiaries, affiliates, agents, licensors, or resellers. There are no warranties, express or implied, with respect to the content of this document. Licensed by QUALCOMM Incorporated under one or more of the following United States Patents and/

or their counterparts in other nations:

5,056,109 5,511,073 5,267,262 5,657,420 5,504,773 5,228,054 5,568,483 5,416,797 5,101,501 5,535,239 5,337,338 5,659,569 4,901,307 5,506,865 5,267,261 5,600,754 5,710,784 5,490,165 5,109,390 5,544,196 5,414,796 5,778,338 Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Published in Canada Safety Information Booklet Important safety information for BlackBerry Wireless Handheld users Please read these safety and operation instructions before operating the BlackBerry Wireless Handheld, or any handheld charging units. Retain these instructions for future use. Note: Refer to "Important safety/compliance information for North American users" on page 6 for more information on safety regulations and compliance information for using your BlackBerry Wireless Handheld in North America. ELECTRICAL SAFETY This handheld (model number RAN21CN) is intended for use when supplied with power or charging from the USB cradle ASY-05821-001, Travel Charger accessory ASY-04078-001, USB charging data cable ASY-06005-001, Automotive Charger accessory ASY-06196-001, or any other charging units provided or specifically approved by Research In Motion Limited (RIM) for use with this equipment. Other usage will invalidate any warranty provided with this apparatus and may be dangerous. Warning: Before use, please ensure that the mains voltage is in accordance with the input voltage printed on the power supply. To be operated on mains with a circuit breaker rated 16A max. Protect against beating rain. For indoor use only. ACCESSORIES Use only those accessories approved by RIM. The use of any accessories not approved by RIM for use in conjunction with the handheld will invalidate any approval or warranty applicable to the handheld and may be dangerous. DRIVING Check the laws and regulations on the use of wireless devices in the areas where you drive. Always obey them. The use of any alert device to operate a vehicles lights or horn on public roads is not permitted. Avoid using the handheld in any environment requiring your full attention, such as when driving a vehicle. If you need to use your handheld while driving, have a passenger in the vehicle use the handheld for you, or find a safe location to halt your vehicle prior to using the handheld. Do not use any charging unit as a means of storing your handheld while in a vehicle. RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle. For Vehicles Equipped With An Air Bag An air bag inflates with great force. DO NOT place objects, including both installed or portable wireless equipment, such as the BlackBerry Wireless Handheld, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result. ELECTRONIC DEVICES Most modern electronic equipment is shielded from RF signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless handheld. 3 Safety Information Booklet Pacemakers Consult a physician or the manufacturer of your pacemaker if you have any questions regarding the effect of RF signals on your pacemaker. If you have a pacemaker, ensure that you are using the handheld in accordance with the safety requirements associated with your particular pacemaker, which may include the following:

Always keep the handheld more than 20 cm (approximately eight inches) from the pacemaker when the handheld is turned ON.

Do not carry the handheld in a breast pocket.

If the handheld has a voice option, use the ear opposite the pacemaker for making and receiving calls to minimize the potential for interference.

If you have any reason to suspect that interference is taking place, turn your handheld radio OFF immediately. Hearing Aids Some digital wireless devices may interfere with some hearing aids. In the event of such interference, consult your service provider or contact the manufacturer of your hearing aid to discuss alternatives. Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Turn your handheld radio OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. Posted Facilities Turn your handheld radio OFF in any facility where posted notices so require. BLASTING AREAS To avoid interfering with blasting operations, turn the wireless feature of your handheld radio OFF when in a blasting area or in areas posted: Turn off two-way radio. Obey all signs and instructions. POTENTIALLY EXPLOSIVE ATMOSPHERES Turn your handheld radio OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include fueling areas such as gasoline/petrol stations; below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane); areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally be advised to turn off your vehicle engine. 4 Safety Information Booklet ADDITIONAL SAFETY GUIDELINES Battery: Discard the handheld properly. As the unit contains a lithium-ion battery, neither the handheld nor the lithium battery should be disposed of in fire. Dispose of the lithium battery in accordance with the laws and regulations in your area governing disposal of such cell types. To recharge the battery, use approved battery chargers only. Keep the battery away from children. Warning: The battery may present a fire or chemical burn hazard if mistreated. Do not disassemble, crush, puncture, or heat the battery above 60 degrees Celsius. Do not allow metal objects to contact the battery terminals. Use only the battery that Research In Motion specifies for use with your BlackBerry 7750 Wireless Handheld. The use of another battery may present a risk of fire or explosion. Power source: The charging unit and any other charging units should be operated only from the type of power source indicated on the marking label and are intended for indoor use only. Do not use the travel charger or any other charging units outside or in any area exposed to the elements. Refer to the operating instructions in this manual for more information on the battery and power supply. Do not overload wall outlets, extension cords, or integral convenience receptacles as this may result in a risk of fire or electric shock. To reduce the risk of damage to the cord or the plug, pull the plug rather than the cord when you disconnect the apparatus from the wall outlet or convenience receptacle. Liquids and foreign objects: Never push objects of any kind into the handheld or any accessories through openings as they may short-out parts and this may result in a fire or electric shock. Do not use the handheld or any accessories near water (for example near a bathtub, or a sink, in a wet basement, near a swimming pool, etc.). Never spill liquid of any kind on the handheld or any accessories. Disconnect the cradle from the computer and unplug the travel charger from the electrical outlet before cleaning either the handheld, cradle or the travel charger. Stability: Do not place the handheld, charging unit, or any accessories on any unstable surface, such as a cart, stand, tripod, bracket, or table. It may fall, thereby potentially causing serious injury to a child or adult, and/or serious damage to the handheld, charging unit, or any accessories. Take care when using the handheld with any charging units to place the charging unit in a secure and stable spot and route the power cord in a way that reduces the risk of injury to others, such as by tripping or choking. Care: Do not use liquid or aerosol cleaners or solvents on or near your handheld. Clean only with a dry cloth. High heat: The handheld and any accessories should be situated away from any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. Power cord: Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. Unplug this apparatus during lightning storms or when unused for long periods of time. Service: Disconnect the cradle from the computer and unplug the travel charger from the electrical outlet and refer the handheld, charging unit, and any accessories for service to qualified service personnel if:

the power supply cord, plug, or connector to the handheld is damaged

liquid has been spilled or objects have fallen into the handheld, charging unit, or any electrical accessories

the handheld, charging unit, or accessory has been exposed to rain or water

the handheld, charging unit, or accessory becomes very hot to the touch

the handheld, charging unit, or accessory has been dropped or damaged in any way

the handheld, charging unit, or accessory does not operate normally by following the instructions contained in this guide

the handheld, charging unit, or accessory exhibits a distinct change in performance. All servicing should be undertaken by qualified service personnel. 5 Safety Information Booklet Do not attempt to disassemble the handheld, charging unit, or any accessories. Warning: To reduce the risk of fire or electric shock, do not expose the handheld or any accessories to rain or moisture. Adjust only those controls that are covered in this manual. An improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the handheld, charging unit, or accessory to its normal operation. Failure to observe all safety instructions contained in this guide will void the Limited Warranty, and may lead to suspension or denial of services to the offender, or legal action, or both. Important safety/compliance information for North American users EXPOSURE TO RADIO FREQUENCY SIGNALS Your wireless handheld portable device is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. Your wireless handheld complies with U.S. Federal Communications Commission (FCC) and Industry Canada (IC) guidelines respecting safety levels of RF exposure for handheld wireless devices, which in turn are consistent with the following safety standards previously set by Canadian, U.S., and international standards bodies:

ANSI/IEEE C95.1-1999, IEEE Standard for Safety Levels with Respect to Human Exposure to Radio Frequency Electromagnetic Fields, 3kHz to 300 GHz

National Council on Radiation Protection and Measurements (NCRP) Report 86, -1986, Biological Effects and Exposure Criteria for Radio Frequency Electromagnetic Fields

Health Canada, Safety Code 6, 1999, Limits of Human Exposure to Radiofrequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz

International Commission on Non-Ionising Radiation Protection (ICNIRP) 1998, Guidelines for limiting exposure to time-varying electric, magnetic, and electromagnetic fields (up to 300 GHz) To maintain compliance with FCC and IC RF exposure guidelines, use only RIM-supplied or approved accessories intended for use with your BlackBerry 7750 Wireless Handheld. The BlackBerry Wireless Handheld is designed to be carried in a RIM-approved holster when carried on your body. When carrying the handheld while it is switched on, use the specific RIM-approved holster that has been tested for compliance. Use of accessories that are not approved by RIM in conjunction with your handheld may violate FCC and IC RF exposure guidelines and may void your warranty. SPECIFIC ABSORPTION RATE DATA THIS MODEL WIRELESS HANDHELD MEETS GOVERNMENT REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your wireless handheld is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and Industry Canada of the Canadian Government (IC). These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The exposure standard for wireless mobile handhelds employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC/IC is 1.6W/kg.* Tests for SAR are conducted using standard operating positions specified by the FCC/IC with the handheld transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the handheld while operating can be well below 6 Safety Information Booklet the maximum value. This is because the handheld is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. Before a wireless handheld model is available for sale to the public, it must be tested and certified to the FCC/IC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC/IC for each model. The highest SAR value for this model handheld when tested for use at the ear is outlined in the table below:

BlackBerry 7750 Wireless Handheld Handheld 1g SAR (W/kg) 1.27 The highest SAR value for this model handheld when worn on the body, as described in this user guide, is outlined in the table below::

BlackBerry 7750 Wireless Handheld Handheld 1g SAR (W/kg) 0.57 Body-worn measurements differ among wireless handheld and phone models, depending upon available accessories and FCC/IC requirements. While there may be differences between the SAR levels of various wireless devices and at various positions, they all meet the government requirement for safe exposure. The FCC has granted an Equipment Authorization for this model handheld with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model handheld is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID L6ARAN21CN. Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) web-site at http://www.wow-com.com. ___________________________________

* In the United States and Canada, the SAR limit for mobile handhelds used by the public is 1.6 watts/

kg (W/kg) averaged over one gram of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities - hands, wrists, ankles and feet). The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. The long-term characteristics or the possible physiological effects of Radio Frequency Electromagnetic fields have not been evaluated by Underwriters Laboratories Inc. (UL). ANTENNA CARE Use only the supplied integral antenna. Unauthorized antenna, modifications, or attachments could damage the handheld and may violate FCC regulations. EFFICIENT USE Even though this handheld demonstrates compliance with FCC RF exposure requirements, RIM recommends minimizing contact with the left side of the BlackBerry 7750 Wireless Handheld where the transmit antenna is located. Minimizing contact to this area will also improve call quality and reduce transmit power, effectively conserving battery life. 7 Safety Information Booklet AIRCRAFT SAFETY Federal Aviation Administration (FAA)/FCC regulations prohibit using the radio of your handheld while in the air. Switch your handheld radio OFF before boarding an aircraft. The effect of the use of your handhelds radio in an aircraft is unknown. Such use may affect aircraft instrumentation, communication and performance, may disrupt the network, may otherwise be dangerous to the operation of the aircraft, and may be illegal. All other applications of your handheld may be used in accordance with airline regulations for electronic devices. FCC compliance statement (USA) FCC Class B Part 15 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference, and

This device must accept any interference received, including interference that may cause undesired operation. Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the users authority to operate this equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturers instructions, may cause interference harmful to radio communications. There is no guarantee, however, that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help. Industry Canada Certification This device complies with Industry Canada RSS 129 and RSS 133, under certification number 2503A-

RAN21CN. Class B compliance This device complies with the Class B limits for radio noise emissions as set out in the interference-

causing equipment standard entitled Digital Apparatus, ICES-003 of Industry Canada. 8