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1 2 3 4 5 6 7 8 | Temp Confid User Manual | Users Manual | 3.16 MiB |
BlackBerry Q10 Smartphone Version: 10.1 i e d u G r e s U Published: 2013-03-18 SWD-20130318141032797 Contents Welcome ...................................................................................................................................................... 8 BlackBerry 10: new apps and features .......................................................................................................... 9 Getting started ........................................................................................................................................... 13 Inserting the SIM card, battery, and media card .......................................................................................... 13 Remove the battery door ............................................................................................................................ 13 Insert or remove the SIM card ..................................................................................................................... 13 Insert or remove the battery and a media card ............................................................................................ 14 Set up your device ...................................................................................................................................... 15 Home screen at a glance ............................................................................................................................ 15 Application icons ........................................................................................................................................ 16 Notification icons ....................................................................................................................................... 18 Scroll and move between items .................................................................................................................. 19 Use a slider ................................................................................................................................................ 20 Select items ............................................................................................................................................... 20 Zoom in to or zoom out from the screen ...................................................................................................... 21 Move items from one place to another ........................................................................................................ 21 Minimize apps and show your Active Frames .............................................................................................. 22 Show the menus ......................................................................................................................................... 23 About BlackBerry ID ................................................................................................................................... 23 Set up a new BlackBerry ID ........................................................................................................................ 23 Using the BlackBerry Voice Control app ...................................................................................................... 24 Device Switch ............................................................................................................................................. 25 Before you switch devices .......................................................................................................................... 25 Learn what transfer options are available to you .......................................................................................... 25 Make note of your usernames and passwords ............................................................................................. 26 Update BBM .............................................................................................................................................. 26 What if I have contacts on my SIM card? ...................................................................................................... 26 Backing up and switching devices .............................................................................................................. 27 Transfer data from a BlackBerry 7 device using a media card ...................................................................... 27 Transfer data to a new device using a computer and BlackBerry Link .......................................................... 27 After you switch devices ............................................................................................................................. 28 Restoring your BBM contacts and groups ................................................................................................... 28 Transfer passwords from the Password Keeper app .................................................................................... 28 Add an account to your device .................................................................................................................... 29 Tips after switching devices ........................................................................................................................ 29 Troubleshooting: Device Switch .................................................................................................................. 29 I can't switch my SIM card to my new BlackBerry 10 device ........................................................................ 29 How do I reset my lost or forgotten BlackBerry ID password? ....................................................................... 30 Some of the data from my previous device isn't on my new device ............................................................... 30 I can't transfer items using my media card .................................................................................................. 31 What makes my BlackBerry 10 device different from other BlackBerry devices? .......................................... 32 How do I get to the menu? .......................................................................................................................... 32 How do I get back to the home screen? ....................................................................................................... 32 How do I change my settings and options? .................................................................................................. 33 Where are my ring tones and notification profiles? ....................................................................................... 33 Where are my messages? ........................................................................................................................... 33 Where are my apps? ................................................................................................................................... 34 Where are my tasks, memos, and voice notes? ............................................................................................ 34 Where do I find my files? ............................................................................................................................. 34 Where can I find my device info and passwords? ......................................................................................... 35 How do I search? ........................................................................................................................................ 35 What is BlackBerry Link? ............................................................................................................................ 35 Get your message out with the BlackBerry Keyboard ................................................................................... 36 Keyboard and typing at a glance ................................................................................................................. 36 Type an accented character ....................................................................................................................... 36 Type a symbol or number ........................................................................................................................... 37 Type an uppercase character ..................................................................................................................... 37 Type faster with automated assistance settings ........................................................................................... 37 Cut, copy, and paste text ............................................................................................................................ 37 Selecting word suggestions that appear while you type ................................................................................ 38 Select a suggested word ............................................................................................................................. 38 Connections ............................................................................................................................................... 39 Check which wireless networks your device connects to .............................................................................. 39 Connect to the mobile network ................................................................................................................... 39 Wireless connections icons ......................................................................................................................... 39 Tips: Choosing a connection ....................................................................................................................... 41 Network connections .................................................................................................................................. 41 Connections between devices ..................................................................................................................... 41 Connect your device to an HDMI display ..................................................................................................... 42 Turn on airplane mode ............................................................................................................................... 42 Connect to a Wi-Fi network ......................................................................................................................... 43 Manually connect to a Wi-Fi network ........................................................................................................... 43 I can't connect to a Wi-Fi network ............................................................................................................... 43 Turn on Bluetooth technology ..................................................................................................................... 44 Pair and connect with a Bluetooth enabled device ...................................................................................... 45 What is NFC? .............................................................................................................................................. 45 Turn on NFC ............................................................................................................................................... 46 Send a file using NFC ................................................................................................................................. 46 Stay connected with BlackBerry Hub .......................................................................................................... 47 About the BlackBerry Hub .......................................................................................................................... 47 Add an account to your device .................................................................................................................... 48 I can't add an email account ....................................................................................................................... 48 I'm not receiving messages ......................................................................................................................... 48 BlackBerry Hub icons ................................................................................................................................. 49 Text message icons .................................................................................................................................... 49 Peek at your messages in the BlackBerry Hub from anywhere ..................................................................... 50 View messages by account or message type ............................................................................................... 50 Search for a message ................................................................................................................................. 51 Send a message from the BlackBerry Hub .................................................................................................. 51 Reply to or forward an email ....................................................................................................................... 51 Attach a file to an email or text message ..................................................................................................... 52 Peek at your messages in the BlackBerry Hub from anywhere ..................................................................... 52 Peek at your messages and notifications while you're composing or viewing a message ............................... 53 Check your upcoming events from the BlackBerry Hub ............................................................................... 53 Create a meeting from an email .................................................................................................................. 53 Add a sender to your contact list ................................................................................................................. 54 See the world through BBM ........................................................................................................................ 55 About BlackBerry Messenger ..................................................................................................................... 55 BBM icons ................................................................................................................................................. 55 Add a BBM contact .................................................................................................................................... 56 Start a BBM chat ........................................................................................................................................ 56 Peek at your chats ...................................................................................................................................... 57 Send a file or ping someone ........................................................................................................................ 57 Invite others to a chat ................................................................................................................................. 58 Join a BBM group ....................................................................................................................................... 58 Start a BBM Video chat ............................................................................................................................... 58 Switch cameras or share your screen .......................................................................................................... 59 Time travel with your camera ...................................................................................................................... 60 Camera app at a glance .............................................................................................................................. 60 Taking pictures and recording videos .......................................................................................................... 60 Take a picture ............................................................................................................................................ 61 Record a video ........................................................................................................................................... 61 Switch between the camera, the video camera, and Time Shift mode .......................................................... 61 Access the Camera app from the Lock screen ............................................................................................. 62 Using Time Shift mode ............................................................................................................................... 62 Take the best picture possible using Time Shift mode ................................................................................. 62 Replace a person's expression using Time Shift mode ................................................................................. 62 Enhance your experience with BlackBerry World ......................................................................................... 64 BlackBerry World at a glance ...................................................................................................................... 64 Search for apps, games, music, or videos .................................................................................................... 64 Download and buy apps, games, music, and videos .................................................................................... 65 Change your payment options .................................................................................................................... 65 Rate and review an app or a game that you downloaded .............................................................................. 65 Download an update to an app or a game .................................................................................................... 66 Deleting apps ............................................................................................................................................. 66 Delete a downloaded item from BlackBerry World ....................................................................................... 66 Delete an app from your home screen ......................................................................................................... 66 Reinstall an app or game ............................................................................................................................ 67 Keep current with Calendar ........................................................................................................................ 68 About the Calendar app .............................................................................................................................. 68 Add an account to your device .................................................................................................................... 68 View your events ......................................................................................................................................... 68 Find email and files associated with an event .............................................................................................. 69 Check who you're meeting with .................................................................................................................. 69 Create an event .......................................................................................................................................... 69 Invite people to an event ............................................................................................................................. 70 Change or delete an event .......................................................................................................................... 70 Remember ................................................................................................................................................. 71 Collecting and organizing tasks, notes, and more with the Remember app ................................................... 71 Create a folder in the Remember app .......................................................................................................... 71 Add an entry to the Remember app ............................................................................................................ 71 Add tags to an entry .................................................................................................................................... 72 Record a voice note .................................................................................................................................... 72 Send something to the Remember app ....................................................................................................... 72 Legal notice ............................................................................................................................................... 73 User Guide RIM Strictly Confidential Welcome Welcome The BlackBerry Z10 smartphone is built to keep you moving, and so is this User Guide. Here, you can find tips on understanding the basics quickly and get introduced to some of the unique features of BlackBerry 10 OS. There is a lot more to learn about BlackBerry 10 OS, so you can access the full, updated User Guide by tapping Help on the home screen. From the Help app, you can search for a specific help topic, or browse the areas that interest you. You can also visit the How to website at www.blackberry.com/startdocs on your computer or tablet. Check throughout this guide for examples of how you can integrate your new smartphone into your fast-moving life. 8 User Guide RIM Strictly Confidential BlackBerry 10: new apps and features BlackBerry 10: new apps and features Introducing the reinvented BlackBerry an intelligent and intuitive experience that constantly adapts to your needs. Designed around three main views your messages, your running apps, and all apps BlackBerry 10 OS allows you to effortlessly flow between tasks and applications with quick and simple gestures. BlackBerry Hub BlackBerry Hub gathers all of your messages and notifications into one convenient location. Receive and respond to email, text messages, social networking messages, BBM chats, and instant messages. With a single swipe from any screen, you can peek at your notifications, peek further into BlackBerry Hub to see your messages, or peek at your upcoming meetings and events. You can easily filter the types of messages that appear. BlackBerry Keyboard Your BlackBerry device is designed to learn what you tend to say and where in a sentence you tend to say it. Your device uses this information to try to predict what word you might type next. When you pause your typing, suggested words are displayed above the BlackBerry Keyboard. Simply tap the word you would like to use. You can use individual keys to quickly do tasks such as reply to a message, go to a specific calendar view, or zoom in on a webpage. You can do many tasks quickly by simply typing from the home screen. For example, you can send an email message or post a tweet. BBM Video with Screen Share Have face-to-face video conversations with your BBM contacts over HSPA+, 4G LTE and Wi-Fi networks. Start BBM Video from the Phone or the Contacts app, or switch from a BBM chat to a BBM Video conversation, by simply tapping an icon. You can even share your screen with your contact by tapping an icon, and show your photos or presentations while you continue talking. Camera and Time Shift mode Your BlackBerry device has front and rear cameras for taking high resolution pictures and recording HD videos. You can open the camera from the home screen, and take a picture or record a video quickly by tapping anywhere on the screen. Time Shift mode captures several milliseconds before and after your picture, so you can pinpoint the best frames to create the perfect shot. 9 User Guide RIM Strictly Confidential BlackBerry 10: new apps and features BlackBerry Story Maker BlackBerry Story Maker allows you to combine your pictures, videos, and music into a stunning HD movie that you can view later and quickly share with others. You can select a song for background music, add intro titles and end credits, and apply themes. BlackBerry Remember A combination of memos and tasks, BlackBerry Remember helps you organize your interests, ideas, and projects. You can group related photos, lists, messages, emails, and links. Generate tasks from email messages and turn your content into actions from anywhere on your device. Contacts The Contacts app contains details about the contact, updates and company news from the contacts social network, and events that you and the contact have in common. You can quickly filter your contacts by using the account type (for example, you can choose to view only BBM contacts). You can also create favorites and use photos from social networking accounts to represent contacts. Calendar The Calendar app is integrated with the BlackBerry Hub, the Contacts app, and other apps and accounts. You can filter your calendar events for each of your social networking accounts. At a glance, you can view the people you are meeting on a particular day. The Calendar even suggests participants and locations, based on previous email and meetings. BlackBerry Browser The new BlackBerry Browser is powerful, responsive, and super-fast. When you're browsing and you find something you want to share, you can post it to a social network with just a couple of gestures. You can also view webpages in Reader mode to remove distracting clutter. Share, stream, or display your media files With a couple of quick taps from within your apps, you can easily share your music, pictures, videos, documents, webpages, and contacts with others over email, BBM, a Bluetooth connection, NFC, social networking accounts, and more. You can also stream your media to supported DLNA Certified devices such as computers, TVs, or other home entertainment equipment, or use an HDMI cable to display your media files on a TV or computer. 10 User Guide RIM Strictly Confidential BlackBerry 10: new apps and features Picture editing You can edit pictures directly on your device. Crop and rotate the picture, reduce red-eye, or apply a variety of enhancements and artistic styles. Video editing You can edit videos directly on your device. Change the length of the video, rotate the image, and make enhancements such as brightness and color. Search You can search your entire device for files, settings, apps, help, and more. Either type your search term, or say it, from the home screen or from within an app. You can narrow your search to include only specific apps, or extend your search to include Internet sources. Voice Control The Voice Control app can make multitasking easier. You can speak your commands and perform a variety of actions virtually hands-free. Use the Voice Control app to send messages, make calls, book meetings, search the Internet, post tweets, and more. Open the Voice Control app by pressing and holding the mute button on the side of the device, or from the keyboard by tapping and holding the microphone icon. BlackBerry World Discovering great apps is easier than ever with app recommendations based on similar purchases. You can choose an app, then share it to social sites with a couple of gestures from within the app, or to a friends NFC-enabled BlackBerry device with a tap its quick and simple. BlackBerry World features a unified storefront for apps, games, themes, music, and videos, and parental controls that let you hide content that you don't want children to access. NFC and Smart Tags Near Field Communication (NFC) is a short-range wireless technology that's designed for transferring data quickly. BlackBerry Tag uses NFC technology to exchange files (including pictures, music, contact info, and even webpages) between your BlackBerry device and other NFC-enabled devices simply by tapping the back of your devices together. You can also use NFC on your device to pay for items, and to create and store Smart Tags containing URLs, phone numbers, and more that you can share with others. 11 User Guide RIM Strictly Confidential BlackBerry 10: new apps and features BlackBerry Balance Take your device to the office for access to work email, apps, and data without compromising the personal use of your device. Your personal apps and information are kept separate and private from work data and apps. Easily switch between your work space and personal space with a simple gesture. 12 User Guide RIM Strictly Confidential Getting started Getting started Inserting the SIM card, battery, and media card Remove the battery door 1. To remove the battery door, press and slide down the battery door. Insert or remove the SIM card 1. Do one of the following:
To insert the SIM card, slide it into place as shown. To remove the SIM card, using gentle pressure, slide it out. Tip: Start by pushing the SIM card out from one end, then place your thumb on the top of the other end. 13 User Guide RIM Strictly Confidential Getting started Insert or remove the battery and a media card Before you start using your BlackBerry device, it is recommended that you charge the battery. The battery in the box that your device came in isn't fully charged. A media card is optional. If a media card is included, it might already be inserted. 1. Do one of the following:
To insert the battery, align the contacts. To remove the battery, from the end opposite to the battery contacts, lift and pull the battery out. 14 User Guide RIM Strictly Confidential Getting started Set up your device The first time your BlackBerry device starts after the battery is inserted, the Setup app opens. The Setup app needs a network connection, so make sure your device is connected to a mobile network or is within range of a Wi-Fi network. After the initial setup, you can open the Setup app by tapping the The Setup app prompts you to enter an existing BlackBerry ID or create a new one. If you are not sure if you already have a BlackBerry ID, on your computer, visit www.blackberry.com/blackberryid. You can use the Setup app to:
Setup icon on the home screen. Add your email, BBM, instant messaging, and social networking accounts Set up your payment options for purchases you make from the BlackBerry World storefront Transfer data from a device running BlackBerry 7 or 7.1 Customize and personalize your device settings Watch tutorials or open the Help app to learn more about BlackBerry 10 OS Home screen at a glance 15 User Guide RIM Strictly Confidential Application icons Icon Description Getting started Contacts Access the contacts from all of your accounts, as well as their updates and your shared activities, in a single app. Browser View webpages more easily using the reader mode, and share webpages quickly with your contacts. Calendar View all your events in one place, including events you added from your email accounts and social networking accounts. You can filter events according to your account. BBM Chat in real time by using text or video, and share files with up to 30 BBM contacts. Text Messages Send and receive SMS and MMS messages, if provided as part of your wireless service plan. BlackBerry World Download, buy, rate, and review apps, games, music, and videos. Remember A productivity app for collecting and categorizing the information you want to remember. Docs To Go Create, edit, and format Microsoft Word documents and Microsoft Excel spreadsheets. Edit, view, and present Microsoft PowerPoint presentations. Pictures View, edit, and share pictures that you take with the Camera app or that are saved on your device. Music Share your music quickly and easily with your contacts. Wirelessly play your music on home entertainment equipment. 16 User Guide RIM Strictly Confidential Icon Description Getting started Videos View, edit, and share videos that you take with the Camera app or that are saved on your device. Wirelessly play your videos on home entertainment equipment. Story Maker Create and share a movie that you make using pictures, videos, and music on your device. Facebook View your Facebook notifications, upload photos and videos, and check in to Places. Twitter Follow the stories, ideas, and opinions that interest you by sending and receiving short messages known as tweets. LinkedIn Build and connect with your professional network and get access to ideas and opportunities for your career. Maps Search for places, get turn-by-turn directions, and save favorite places. Games Find games to download and play. Add your friends so that you can view their games or challenge them to a game. YouTube Share your videos with friends, family, and the world. Voice Control Speak your commands to make a call, send messages, search the Internet, and more. Clock Track the time using a world clock, stopwatch, timer, and alarm clock. Calculator Perform calculations using a standard and scientific calculator, tip calculator, and unit converter. Compass Navigate using the compass, or let the compass connect to satellites to find your location. File Manager View, save, and share files that are stored on your device, on a media card, or on devices or networks that your device is connected to. 17 User Guide RIM Strictly Confidential Icon Description Getting started Print To Go Wirelessly print a variety of files from your computer to your BlackBerry device. Smart Tags Store and create tags that contain info such as text, phone numbers, and links that you can share with others on printed materials or by tapping the backs of your devices together. Settings Change the settings for network connections, accounts, display, language, and more. Adobe Reader View PDF files on your device and share them with others over email, BBM, and more. Phone Place conference calls, check voice mail, or move a call to BBM Video. Camera Includes front and rear cameras, and a Time Shift mode to help you capture the perfect picture. Setup Set up your accounts, personalize your device, and watch tutorials about using BlackBerry 10 OS. Help Find out how to do things quickly on your device, read FAQs, and learn tips that can help increase your productivity. Notification icons The notification icons show you that you have new or unopened items for your accounts in the BlackBerry Hub. When you have a new item, the indicator appears on the notification icon. You can peek at your notification icons by sliding your finger up from the bottom of the screen from anywhere on the device. Icon 18 Description Email message Text message User Guide RIM Strictly Confidential Icon Getting started Description BBM message Facebook message Twitter message LinkedIn message Phone call Notification messages from apps and services such as BlackBerry World Scroll and move between items Slide your finger to scroll through a list, pan a webpage, or move between pictures. You can also slide your finger to view the home screen. For example, if you're looking at the BlackBerry Hub, you can slide your finger to the left to see the home screen and your minimized apps. Slide your finger to the left again to see all your apps. To scroll, slide your finger up and down. To move between the BlackBerry Hub and the home screen, slide your finger left and right. Tip: To quickly scroll to the top or bottom of a page, use two fingers to swipe up or down. 19 User Guide RIM Strictly Confidential Use a slider Getting started If a slider appears on your screen, you can use the slider to progress through a file, such as a song or video, or scroll through multiple pages, such as the pages of an eBook. 1. On the slider, drag the slider handle. Select items 1. Do any of the following:
To select an item, simply tap it. If the item can be opened it will open, if not it will be highlighted. To highlight an item without opening it, touch and hold the item. To highlight multiple items, such as pictures or songs that you want to share, touch and hold one item. Tap and tap additonal items. To clear an item, tap it again. 20 User Guide RIM Strictly Confidential Getting started Zoom in to or zoom out from the screen If you want a closer view of a detail in an image, or if you're having trouble reading words that are too small, you can magnify the screen by zooming in. To see more of the screen, zoom out. 1. Slide your fingers apart to zoom in, or slide your fingers together to zoom out. Move items from one place to another 1. On the home screen, touch and hold the item you want to move. 2. When the item starts to pulsate, slide your finger to where you want the item to be. 21 User Guide RIM Strictly Confidential Getting started Minimize apps and show your Active Frames When you minimize an app it appears as an Active Frame on the home screen. This is great for multitasking as you don't need to do things like save and close documents before you use the browser, or restart your browser session after you check your email. 1. Swipe up from the bottom of the screen. Tip: When you're done using your app, you can close it by tapping in the lower-right corner of the app. 22 User Guide RIM Strictly Confidential Show the menus You can find additional features, options, and help by exploring the menus. 1. Do any of the following:
Getting started To see the additional actions you can perform in an app, tap To see the additional actions for a specific item within an app, such as a song or a picture, touch and hold the item. or
. To see the names of the menu items that appear on the right side of the screen, slide your finger over them. To find the settings and help, swipe down from the top of the screen. In an app, you can see the settings for that particular app. If you are not in an app, you can see the device settings. About BlackBerry ID A BlackBerry ID gives you convenient access to multiple BlackBerry products and services. After you create a BlackBerry ID, you can use your email address and password to log in to any BlackBerry product that supports BlackBerry ID. With BlackBerry ID, you can manage apps that you downloaded from the BlackBerry World storefront and download the apps when you switch devices. You should sign in with the same BlackBerry ID on all of your BlackBerry devices.. If you previously created a BlackBerry ID, you must use it when you set up your new device instead of creating a new BlackBerry ID. You can log in to both a tablet and smartphone using the same BlackBerry ID. Set up a new BlackBerry ID Tip: It's important to choose a password that you can remember. For your BlackBerry ID username, be sure to use an email address that you use frequently. Recovery details can be sent to the email address that you use as your BlackBerry ID 23 User Guide RIM Strictly Confidential Getting started username if you forget your BlackBerry ID password. The email address that you use as a BlackBerry ID username doesn't have to be associated with your BlackBerry device. 1. To create a new BlackBerry ID when you set up your BlackBerry device, on the BlackBerry ID screen, tap Create New. 2. Complete the instructions on the screen. Using the BlackBerry Voice Control app The Voice Control app can make multitasking easier by allowing you to perform a variety of actions and tasks with your voice. Instead of navigating to a specific app, you can simply open the Voice Control app and speak your commands. You can use the Voice Control app to do the following:
Make a call. Send an email, text message, or BBM message. Search the Internet or your BlackBerry device. Book meetings and appointments. Set reminders. Change your Facebook status or post a tweet. Save notes and memos in BlackBerry Remember. Set an alarm. 1. To open the Voice Control app, do one of the following:
On the home screen, tap the Voice Control icon. Press and hold the Mute key on the right side of your device. 2. After the beep, say a command. 24 User Guide RIM Strictly Confidential Device Switch Before you switch devices Device Switch For information about how to switch to a BlackBerry device from a third-party device, visit www.blackberry.com/
deviceswitch. Learn what transfer options are available to you Note: You can use the options listed below to transfer data from one BlackBerry smartphone to another BlackBerry smartphone. You can transfer device data, including some settings, phone history, pictures, music, browser bookmarks, and so on, from one BlackBerry device to another. To transfer data to your BlackBerry 10 device, you can use BlackBerry Link on your computer, BlackBerry Protect, or you can use a media card on your device. Devices running BlackBerry Device Software 5.0 or later If you're switching from a device running BlackBerry Device Software 5.0 or later, you can use BlackBerry Link on your computer to transfer most of your important files. To download BlackBerry Link, on your computer, visit www.blackberry.com/BlackBerryLink and select the Windows or Mac option. Devices running BlackBerry 7 or BlackBerry 7.1 If you're switching from a device running BlackBerry 7 or BlackBerry 7.1, you can use BlackBerry Link on your computer to transfer most of your important files. To download BlackBerry Link, on your computer, visit www.blackberry.com/BlackBerryLink and select the Windows or Mac option. You can also use a media card to transfer your files. Devices with BlackBerry Protect If you're switching from a device that has BlackBerry Protect installed, you can transfer supported data, such as contacts, from your current device's backup file to your new device. Tip: To see what version of software you're currently running, on the home screen of your old device, do one of the following:
Click Options > About. Click Options > Device > About Device Versions. 25 User Guide RIM Strictly Confidential Device Switch Make note of your usernames and passwords Before you switch BlackBerry devices, make sure that you have the following:
If you have saved usernames and passwords in Password Keeper, consider temporarily writing this information down so that you have it when you're ready to add accounts to your new device. If you have a device running BlackBerry Device Software 5.0 or later, you might have created a BlackBerry ID that you used to log in to your device and the BlackBerry World storefront. If you log in to your BlackBerry 10 device with your BlackBerry ID, you might be able to reinstall apps that you downloaded previously from BlackBerry App World and access BlackBerry products that use your BlackBerry ID, such as BBM and BlackBerry Protect. Note: BlackBerry App World is called BlackBerry World on BlackBerry 10 devices. Update BBM Although it's not required to switch BlackBerry devices, you should update to the latest available version of BBM and associate BBM with your BlackBerry ID before you switch devices. 1. To see which version of BBM you're running on your old device, look for BlackBerry Messenger in your list of installed applications. 2. To download BBM 7.0 or later on your old device, visit the BlackBerry World storefront or www.blackberry.com/bbm. If you can't update your version of BBM, in BBM, press the key > Options > Back Up. Select a backup option. What if I have contacts on my SIM card?
Your BlackBerry 10 device uses a micro SIM card. To get a micro SIM card for your device, contact your service provider. If you saved contacts to your old SIM card, to make sure those contacts aren't lost, you might need to copy those contacts to your old device before you back up your device data. Tip: To copy contacts from your SIM card to your old device's built-in media storage, in your contact list on your old device, press the key > SIM Phone Book. Press the key > Copy All To Contacts. 26 User Guide RIM Strictly Confidential Device Switch Backing up and switching devices Transfer data from a BlackBerry 7 device using a media card Before you begin: This transfer option is only available if you're switching from a BlackBerry 7 device or later. To see what version of software you're running, on your previous device's home screen, click Options > About, or click Options >
Device > About Device Versions. When you switch to a new BlackBerry device using the Device Switch feature in the Setup application, you can move alarm settings, BBM contacts, browser bookmarks, text messages, phone history, and wireless connection profiles between BlackBerry devices. This feature is designed to move personal data but not work data. 1. On your BlackBerry 7 device, click Setup > Device Switch. 2. Click Using a Media Card > Save Data. 3. Complete the instructions on the screen. 4. When the backup is complete, remove the media card from your BlackBerry 7 device and insert it into your BlackBerry 10 device. 5. On your BlackBerry 10 device, on the home screen, tap 6. Complete the instructions on the screen.
. Note: Email accounts and unsupported applications aren't transferred to your new device. You can set up your email accounts on your new device in the BlackBerry Hub. To download applications that weren't transferred to your new device, visit the BlackBerry World storefront. Transfer data to a new device using a computer and BlackBerry Link If your current BlackBerry device is running BlackBerry Device Software 5.0 or later, you can use BlackBerry Link to transfer supported data and settings such as device settings, phone history, media files, browser bookmarks, and so on to your new BlackBerry 10 device. This feature is designed to move personal data but not work data. 1. On your computer, download and install BlackBerry Link from www.blackberry.com/BlackBerryLink. 2. Open BlackBerry Link. 3. Connect your current BlackBerry device to your computer using a USB cable. 4. Complete the instructions on the screen. 27 User Guide RIM Strictly Confidential Device Switch 5. When prompted, connect your new BlackBerry 10 device using a USB cable. 6. Complete the instructions on the screen. Note: Email accounts and unsupported applications aren't transferred to your new device. You can set up your email accounts on your new device in the BlackBerry Hub. To download applications that weren't transferred to your new device, visit the BlackBerry World storefront. After you switch devices Restoring your BBM contacts and groups The first time that you open BBM, you are prompted for your BlackBerry ID. If you have used BBM before, consider the following:
If you are switching BlackBerry devices, you can use the Device Switch feature in BlackBerry Link on your computer or on a device running BlackBerry 7 or later to transfer your device data, including your contacts and groups from BBM 6.2 or earlier, to a new device. If you previously associated BBM with your BlackBerry ID (for example, on your current device), you can sign in with the same BlackBerry ID to restore your BBM data over the wireless network. After setting up BBM, your contacts, profile, and groups are automatically backed up over the wireless network based on your BlackBerry ID. It's still a good idea to regularly save a backup file for your device on a computer using BlackBerry Link in case your device is lost, stolen, or corrupted. Transfer passwords from the Password Keeper app Before you begin: You must first transfer data from your BlackBerry device running BlackBerry Device Software 5.0 or later to your BlackBerry 10 device by using BlackBerry Link, BlackBerry Protect, or a media card. 1. On your BlackBerry 10 device, download the Password Keeper app from BlackBerry World storefront. 2. On the home screen, tap Password Keeper. 3. Complete the instructions on the screen. 28 User Guide RIM Strictly Confidential Device Switch Add an account to your device You can add email accounts, social networking accounts (such as Facebook, Twitter, or LinkedIn), or even an Evernote account to your device. Settings > Accounts. If you already added an account to your device, tap 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. 4. Tap the type of account that you want to add. 5. Enter the account information. Tap Next. 6. Change any additional settings, such as synchronization preferences. 7. Tap Done. to add another account. Tips after switching devices After you have finished switching BlackBerry devices, consider doing the following:
If you have a media card, move it from your old device to your new device. To receive all of your messages and updates, add email and social networking accounts to your new device. Wipe your old device to delete all of your data. To delete all of your device data, if necessary, set a device password and then enter the password incorrectly ten times. Download apps from the BlackBerry World storefront. Explore the Help app on your device and discover tips and tricks. Troubleshooting: Device Switch I can't switch my SIM card to my new BlackBerry 10 device The BlackBerry 10 device uses a micro SIM card. To get a micro SIM card for your new device, contact your service provider. 29 User Guide RIM Strictly Confidential Device Switch How do I reset my lost or forgotten BlackBerry ID password?
You can have the instructions about resetting your BlackBerry ID password sent to the email address that you use as your BlackBerry ID username. For security reasons, your BlackBerry ID password can't be reset for you. 1. Do one of the following:
To reset your password on a computer, visit www.blackberry.com/blackberryid. Click Reset your password. Complete the instructions on the screen. To reset your password on your BlackBerry device, when you are prompted to sign in with your BlackBerry ID, click Forgot Password. Answer your security question and complete the instructions on the screen. Once you have completed the steps above, you will receive a password reset email. If you complete the steps to reset your password on a computer, the password reset email can only be viewed on a computer and isn't delivered to your device. If you follow the steps to reset your password on your device, the password reset email will be delivered to your device. Complete the instructions in the email to reset your BlackBerry ID password. Some of the data from my previous device isn't on my new device When you switch to a new BlackBerry 10 device, the version of the device software on your previous BlackBerry device determines what data can be transferred to your new device. The transfer of some data might not be supported if you switch from a device running an older version of software. Try any of the following:
Check that your personal email accounts have been set up. Email accounts aren't transferred and need to be set up in the BlackBerry Hub on the device. Check that your work email accounts have been set up. For a Microsoft ActiveSync email account on a BlackBerry Enterprise Server, contact your administrator for the information required to activate the account. Look for memos and tasks in the BlackBerry Remember app. Transfer apps by downloading them from the BlackBerry World storefront. 30 User Guide RIM Strictly Confidential Device Switch I can't transfer items using my media card Try any of the following:
Back up items from your media card to another source, such as your BlackBerry device built-in media storage or your desktop computer. Format your media card or purchase a new media card. Save the items that you backed up to the media card and then try transferring the items again. Use BlackBerry Link to transfer your info from one device to another. To download BlackBerry Link, on your computer, visit www.blackberry.com/BlackBerryLink and select the Windows or Mac option. 31 User Guide RIM Strictly Confidential What makes my BlackBerry 10 device different from other BlackBerry devices?
What makes my BlackBerry 10 device different from other BlackBerry devices?
How do I get to the menu?
To access menus in apps, at the bottom of the screen, tap
. There is no Menu key on BlackBerry 10 devices. To access some options that you will use the most often, touch and hold an item on the screen. Menu items appear on the right side of the screen. To access different views or screens for some apps, at the bottom of the screen, tap
. How do I get back to the home screen?
In many apps, you can tap To minimize an app and return to the home screen, swipe up from the bottom of the screen. Back to return to the previous screen. 32 User Guide RIM Strictly Confidential What makes my BlackBerry 10 device different from other BlackBerry devices?
How do I change my settings and options?
To change your BlackBerry device settings and connect to mobile and Wi-Fi networks, on the home screen, swipe down from the top of the screen and tap Settings. You can change the settings in an app by swiping down from the top of the screen and tapping In many apps, you can also tap to see other options. Where are my ring tones and notification profiles?
BlackBerry 10 OS includes the following built-in notification modes: Normal, Phone Calls Only, Vibrate Only, Silent, and All Alerts Off. You can quickly turn on Silent mode by swiping down from the top of the home screen and tapping You can set custom ring tones for contacts in the Contacts app. To set notifications for particular types of messages, on the home screen, swipe down from the top of the screen and
. tap Settings > Notifications. Where are my messages?
You might have noticed that there's no messages icon on the home screen. That's because all of your email, text messages, social networking notifications, missed calls, and voice mail messages can be found in the BlackBerry Hub. The BlackBerry Hub isn't like other apps on your BlackBerry device. It's at the core of the BlackBerry 10 experience, and it's always running so that you stay connected no matter what you're doing on your device. To get to the BlackBerry Hub, on the home screen, slide your finger right. You can also peek at the BlackBerry Hub or open it from anywhere on your device using a simple gesture:
33 User Guide RIM Strictly Confidential What makes my BlackBerry 10 device different from other BlackBerry devices?
Where are my apps?
Some of the apps that you used on your old BlackBerry device might not be available on your BlackBerry 10 device. In the BlackBerry World storefront, you can check if your old apps are available for download on the My World screen or find new apps. Where are my tasks, memos, and voice notes?
If you used BlackBerry Link to transfer the files from your old BlackBerry device to your new device, your tasks, memos, and voice notes should be in the new BlackBerry Remember app. If you previously used tasks in BBM Groups, you still have access to those tasks in BBM. Where do I find my files?
You can find your files in the File Manager app. If you added a work account to your BlackBerry device and your administrator turned on BlackBerry Balance technology, your device data, apps, and network access are divided into a work space and a personal space. The separate spaces help you to avoid accidentally copying work data into a personal app, or displaying confidential work data during a BBM Video chat. To switch between your work space and personal space, drag your finger down on the middle of the home screen and tap Personal or Work. 34 User Guide RIM Strictly Confidential What makes my BlackBerry 10 device different from other BlackBerry devices?
Where can I find my device info and passwords?
Where can I find my PIN?
In BBM, tap your profile picture. On your profile page, your PIN appears below your barcode. In an email or text message, you can also type mypin to display your PIN. How do I find my own phone number?
On the home screen, tap the icon. In the Calls or Contact view, in the center of the screen , swipe down and your phone number will appear at the top of the screen. In an email or text message, you can also type mynumber to display your phone number. Where is Password Keeper?
The Password Keeper app is available for download in the BlackBerry World storefront. If you used BlackBerry Link or a media card to transfer your data from a BlackBerry device running BlackBerry Device Software 5.0 or later, you can restore your Password Keeper passwords from your old device after you download and open the Password Keeper app. Where can I find details about my device OS and hardware?
On the home screen, swipe down from the top of the screen. Tap information displayed, tap an option in the drop-down list. Settings > About. To change the type of How do I search?
If you are looking for something on your BlackBerry device or the Internet, at the bottom of the home screen, tap
. What is BlackBerry Link?
BlackBerry Link is the latest version of BlackBerry Desktop Software and can be used with your BlackBerry 10 device. You can use BlackBerry Desktop Software with devices that are running BlackBerry 7.1 and earlier. BlackBerry Link is software that you can install on your computer to link data, media files, and applications on your BlackBerry device to your desktop computer. To download BlackBerry Link, on your computer, visit www.blackberry.com/BlackBerryLink and select the Windows or Mac option. 35 User Guide RIM Strictly Confidential Get your message out with the BlackBerry Keyboard Get your message out with the BlackBerry Keyboard The BlackBerry Keyboard learns your style of writing and adapts to how you type. It understands what you want to say and suggests words to help you type faster, more accurately, and with the least amount of effort. Respond to emails, stay connected with BBM, or work on an important document on the go. As you plan your trip to see your family, the keyboard analyzes your style and learns the names of your brother, mother, and their city, and suggests the names as you type. The names are added to your messages with just a flick of your thumb. Keyboard and typing at a glance Type an accented character 1. On the BlackBerry Keyboard, press and hold the letter that you want to add the accent to. 2. When accented characters appear above the Keyboard, tap the accented character that you want to type. 36 User Guide RIM Strictly Confidential Get your message out with the BlackBerry Keyboard Type a symbol or number 1. On the lower-right side of the BlackBerry Keyboard, press 2. Tap the symbol or number that you want to type. Type an uppercase character 1. On the BlackBerry Keyboard, press 2. Press a letter. Tip: To turn on CAP lock, press and
. Type faster with automated assistance settings You can change your typing settings to help you type faster on your BlackBerry Keyboard. For example, you can change your settings so that your device automatically capitalizes new sentences, or so that pressing period. twice inserts a 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Tap the settings that you want to change. Settings > Language and Input > Prediction and Correction. Cut, copy, and paste text 1. To highlight text, touch and hold the text. To change your selection, move the cursor indicators. 2. Do one of the following:
To copy the text, tap the highlighted text. Tap To cut the text, tap the highlighted text. Tap
. 3. To paste the text, touch and hold where you want to paste the text. Tap
. 37 User Guide RIM Strictly Confidential Get your message out with the BlackBerry Keyboard Selecting word suggestions that appear while you type Your BlackBerry device is designed to learn what you tend to say and where in a sentence you tend to say it. Your device uses this information to try to predict what word you might type next. When you pause your typing, suggested words are displayed above the BlackBerry Keyboard. Select a suggested word 1. To use a word that appears above the BlackBerry Keyboard, tap it to select it. 38 User Guide RIM Strictly Confidential Connections Connections Check which wireless networks your device connects to Your BlackBerry device won't necessarily connect to every type of network that's listed on your device. Your device is capable of connecting to all the networks listed, but actually connecting to each type of network also depends on your wireless service plan. For more information about the wireless networks that your device connects to, see the Safety and Product Information booklet for your device. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. In the drop-down list at the top of the screen, tap Network. Settings > About. Connect to the mobile network Before you begin: To turn on your mobile network connection, airplane mode must be turned off. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Network Connections > Mobile Network. 3. Set the Mobile Network switch to On. To turn off your connection to the mobile network, set the Mobile Network switch to Off. Wireless connections icons The following icons might appear in the upper-right corner of the home screen to indicate the wireless coverage level that your BlackBerry device currently has. The number of solid bars indicates the strength of the mobile network signal. If the signal is weak, your device might use more power to try to maintain the connection. Your device is connected to the network type shown and can access all of the features of your mobile network plan. 39 User Guide RIM Strictly Confidential Connections Your device is connected to the network type shown but the network functionality is limited. You're likely able to make a phone call, but not able to access the Internet or view email messages. You have no mobile network coverage. Your device is roaming. Extra charges might apply. BlackBerry services, such as email messaging and Internet browsing, are available. The number of solid waves indicates the strength of the Wi-
Fi signal. If the signal is weak, your device might use more power to try to maintain the connection. Your device is in airplane mode and all of your wireless network connections are off. You can turn on Wi-Fi or Bluetooth technology, but not your connection to the mobile network. There is an error with your SIM card. For information on what the error is, from the top of the home screen, swipe down. Tap Network. Settings > Network Connections > Mobile You can only make emergency calls. The following icons appear in the upper-left corner of the home screen if your device is connected or trying to connect to another device using Mobile Hotspot mode, Internet tethering, Bluetooth technology, or NFC. Mobile Hotspot mode is on. If the icon is solid, Mobile Hotspot is connected. Internet tethering is on. If the icon is solid, your device is connected to another device. Bluetooth technology is on. If the icon is solid, Bluetooth technology is connected. NFC is on. 40 User Guide RIM Strictly Confidential Connections Tips: Choosing a connection Your BlackBerry device is capable of a wide range of connections, to increase what you can do with your device and how it interacts with other devices. Take a look at the list of connections to learn about the different types of connections, some tips for when to use each connection, and maybe learn a few things you didn't know you could do. Network connections Mobile network A mobile network connection allows your BlackBerry device to make calls and, if you have a data plan, use data services such as Internet browsing. In some locations, such as in a hospital or on an airplane, you need to turn off your mobile network connection, but usually you can just leave your mobile network connection on. Wi-Fi A Wi-Fi network connection is another way to get data services on your device, but unlike using the mobile network, using Wi-Fi doesn't add charges to your data plan. Your device is designed to try to use saved Wi-Fi networks before it tries to use the mobile network for basic data functions such as using the Internet or downloading apps. You can leave Wi-Fi on so that as soon as you're in range of a saved Wi-Fi network, your device connects to it automatically, but remember that if you leave Wi-Fi on all the time your battery can drain faster. Connections between devices USB You can use a USB cable to create a two-way connection between your BlackBerry device and your computer. When you connect your device to your computer using a USB cable, your device appears on your computer as a removable storage device. Depending on the functionality of your computer, you can usually use a USB connection to drag files between your computer and your device. Bluetooth technology Bluetooth wireless technology allows you to create a direct connection between your BlackBerry device and another Bluetooth enabled device. Although you can transfer files over a Bluetooth connection, because of its ability to stream content, Bluetooth connections are more commonly used for actions such as playing the music on your BlackBerry device through a separate speaker or making calls on a headset that is using your BlackBerry device's mobile network connection. NFC NFC is a short-range wireless technology that's used for quickly creating connections between your BlackBerry device and other NFC-enabled devices or NFC tags. With NFC you don't need to enter pairing information to make a 41 User Guide RIM Strictly Confidential Connections connection, so it's useful for on-the-go actions such as transferring contact cards with people you meet, or grabbing information from a poster that contains an NFC tag. Depending on your wireless service provider and the applications you have installed on your BlackBerry device, NFC can also be used to turn your device into a digital wallet to allow you to do things such as make payments with your BlackBerry device. Connect your device to an HDMI display 1. Using an HDMI cable, connect your BlackBerry device to an HDMI display. 2. Your device automatically detects the resolution of the HDMI display that your device is connected to. However, if you need to change the resolution, on the home screen, swipe down from the top of the screen. Tap Display. In the HDMI Display Mode drop-down list, tap the display mode that you want to use. Settings >
Turn on airplane mode In some places, such as on an airplane or in a hospital, you need to turn off all the connections on your BlackBerry device. Airplane mode lets you quickly turn off your connections and, when you're done using airplane mode, turning off airplane mode restores the connections that were previously turned on. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Set the Airplane Mode switch to On. Settings > Network Connections. 42 User Guide RIM Strictly Confidential Connections Connect to a Wi-Fi network When you connect to a Wi-Fi network, your BlackBerry device saves the network information. The next time you're within range of the saved Wi-Fi network, if Wi-Fi is turned on, your device connects automatically. 1. On the home screen, swipe down from the top of the screen. 2. Tap Wi-Fi. 3. 4. Tap a network. 5. If the Wi-Fi switch is Off, set it to On. If the Wi-Fi Protected Setup screen appears, do one of the following:
If you have access to the Wi-Fi router and it uses Wi-Fi Protected Setup, tap Press WPS Button on Router or Enter PIN into router. Complete the instructions on the device screen. If you don't have access to the Wi-Fi router or it doesn't use Wi-Fi Protected Setup, tap Don't use WPS. If necessary, enter the username or password for the Wi-Fi network. 6. 7. Tap Connect. Tip: The next time you want to connect to a saved Wi-Fi network, if the network is within range of your device, swipe down from the top of the home screen and tap
. Manually connect to a Wi-Fi network If you want to connect to a hidden Wi-Fi network, or you're having trouble automatically connecting, you can connect manually. 1. On the home screen, swipe down from the top of the screen. 2. Tap Wi-Fi >
3. 4. Select the network's security type and specify any additional information. For what information you should specify, you In the SSID field, enter the name of the network. can speak to your administrator or the person who manages the Wi-Fi network. 5. Tap Connect. I can't connect to a Wi-Fi network Start by checking for these basic issues:
Check that you turned on the connection to the Wi-Fi network. 43 User Guide RIM Strictly Confidential Connections Check that you're in a Wi-Fi coverage area. If you're connecting to a home network, see if other wireless devices are able to connect. If other devices can't connect you might need to reset your router. If you're connecting to a work Wi-Fi network or a hotspot, talk to your administrator or an employee at the hotspot. Your connection might have timed out. Try connecting again. If the Wi-Fi network that you want doesn't appear on the Wi-Fi settings screen, it might be hidden. If you know the network name, try connecting to the Wi-Fi network manually. Check that Mobile Hotspot mode is off. If Mobile Hotspot mode is on, your device can't connect to a Wi-Fi network. If none of the suggestions above solve your connection issue, try these more advanced troubleshooting options:
Check that the time on your BlackBerry device is synchronized with the network time. If the times are different, it could prevent your device from connecting (for example, if connecting to the network requires you to have a certificate on your device, and the certificate has an expiration date). If you switched Wi-Fi networks manually, try switching to another Wi-Fi network. If your email account is a work account, your device might prevent connections to certain wireless access points. For more information, contact your administrator. Still not connected? OK, try the following:
Check that the settings for the Wi-Fi network are correct. To find out which settings to use, for a home network, refer to the information that came with your router; for a work Wi-Fi network, talk to your administrator; for a public hotspot, refer to any information provided for the hotspot or talk to an employee at the hotspot who might have details about how to connect. If you use the Press WPS Button on Router setting in Wi-Fi Protected Setup, check that the Wi-Fi router uses Wi-Fi Protected Setup, and that it is set to send its profile. Verify that another device is not also attempting to connect at the same time, and that not more than one Wi-Fi router within range is set to send its profile. For more information, see the information that came with your router. If you use PEAP, EAP-TLS, EAP-FAST, or EAP-TTLS to connect to a Wi-Fi network, check that you installed the root certificate for the certificate authority server that created the certificate for the authentication server. The root certificate must be installed on your device before you can connect to the network. For more information, talk to your administrator. If you use EAP-TLS to connect to a Wi-Fi network, check that you installed your authentication certificate on your device. The authentication certificate must be installed on your device before you can connect to the network. For more information, talk to your administrator. If you need to contact a support representative, you can access diagnostic information by tapping Advanced on the Wi-
Fi settings screen. To copy the log information to send to your support representative, in the Diagnostic Information drop-down list, tap Logs. Tap Copy Logs. Turn on Bluetooth technology 1. On the home screen, swipe down from the top of the screen. 2. Tap
. 44 User Guide RIM Strictly Confidential Connections When Bluetooth technology is on, turns blue and appears in the upper-left corner of the screen. To turn off Bluetooth technology, tap again. Pair and connect with a Bluetooth enabled device Before you can connect your BlackBerry device with another Bluetooth enabled device, you must pair them. 1. On the home screen, swipe down from the top of the screen. 2. Tap Bluetooth. 3. Make sure that Bluetooth technology is on. 4. Your BlackBerry device automatically detects any discoverable devices within range. If the device that you want to connect to appears in the Devices list, tap the device name. Complete the instructions that appear on the screen. If the device doesn't appear in the Devices list, it might not be discoverable. Check that the device is discoverable then try again. If you don't know how to check that the device is discoverable, consult the documentation that came with the device. If the device doesn't appear in the Devices list and you can't connect by making it discoverable, you might need to initiate pairing from the device. On your BlackBerry device, in the Discoverable drop-down list, tap On or 2 Minutes and then start the pairing process according to the documentation that came with the device. Your devices are now ready to share and communicate over the Bluetooth connection. Depending on the device you paired with, your devices are either connected or ready to connect when you initiate a Bluetooth related action such as sharing a file. What is NFC?
NFC is a short-range wireless technology that's designed for easily sharing content and information without having to use pairing information. Depending on the applications you have installed on your device and the NFC compatibility of other devices, there can be many interesting ways to use NFC. Here are a few possibilities:
Simultaneously exchange contact cards with a new friend or business acquaintance. Pass a picture to your friend. Pay for your bus or subway ride. Pay for your morning coffee without taking out your wallet. Grab a coupon from a poster you see on the street. Gain access to your building when you get to work. Send a webpage you're viewing to a friend. 45 User Guide RIM Strictly Confidential Add a friend to your BBM contacts. Copy smart tag information to an NFC tag. Connections These are just a few of the things you can do with NFC. For more, play with NFC on your device, be creative, and see what you can do. Turn on NFC 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Set the NFC Connectivity switch to On. Settings > Network Connections > NFC. Send a file using NFC With BlackBerry Tag you can exchange many kinds of files, including pictures, music, contact info, and even webpages, between your BlackBerry device and other NFC-enabled devices. 1. Depending on how many files you want to send, on your BlackBerry device do any of the following:
To send a single file, find and open a file. To send multiple files, find and highlight the files that you want to send. Tap
> NFC. 2. Align the back of your BlackBerry device with an NFC-enabled device. 3. If necessary, tap Send. Tip: In most cases, you can exchange files between two NFC-enabled BlackBerry devices simultaneously. This functionality is really handy if you're trying to exchange contact information saved in the Smart Tags app. 46 User Guide RIM Strictly Confidential Stay connected with BlackBerry Hub Stay connected with BlackBerry Hub Notice the blinking red light? Now its even easier to stay close to whats important to you. Simply peek into BlackBerry Hub from any app with a swipe to effortlessly flow in and out of your messages and conversations. As you are writing an email to your mother with the details of your flight, you notice the blinking red light on the upper-right of your smartphone. You slide your mother's message slightly to the right to peek at your list of messages in BlackBerry Hub. You see you have a BBM message from your brother, but that can wait until later. You slide your mother's email message back to the left so that it takes up the whole screen and finish writing your email. You open your brother's BBM message. He is wondering if you can make it to his birthday party. About the BlackBerry Hub The BlackBerry Hub gathers all of the messages and notifications that you receive from your different accounts into one convenient location. In the BlackBerry Hub, you can receive and respond to email, text messages, or BBM chats all in the same place, see and respond to notifications from your social networking accounts, glance at your upcoming events, and more. Email You can add practically any existing email account to your deviceboth work and web-based email. Text messages (SMS/MMS) If text messaging is a part of your wireless service plan, you can find and respond to your text messages in the BlackBerry Hub. Social networking If you add a Facebook account to your device, you can receive and respond to notifications, update your status, and send Facebook messages all from the BlackBerry Hub. If you add a Twitter account, you can compose tweets, keep on top of your mentions, and send direct messages. And if you add a LinkedIn account, you can accept invitations to connect with business contacts, send messages to your connections, and update your LinkedIn status. BBM and instant messaging After you add instant messaging apps to your device, you can access your chats through the BlackBerry Hub. Calls and voice mail The BlackBerry Hub also shows you the calls that you made and received, including any missed calls and voice mail messages. Upcoming events Without leaving the BlackBerry Hub, you can peek at upcoming meetings, events, andif you add your Facebook accountfriends' birthdays. Notifications The BlackBerry Hub also collects your notifications about new PIN messages, time zone changes, software updates, third-party apps, and more. Your service provider might send you SIM Toolkit notifications that appear in the BlackBerry Hub. Tapping on these notifications launches the SIM Toolkit app. 47 User Guide RIM Strictly Confidential Stay connected with BlackBerry Hub Add an account to your device You can add email accounts, social networking accounts (such as Facebook, Twitter, or LinkedIn), or even an Evernote account to your device. Settings > Accounts. If you already added an account to your device, tap 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. 4. Tap the type of account that you want to add. 5. Enter the account information. Tap Next. 6. Change any additional settings, such as synchronization preferences. 7. Tap Done. to add another account. I can't add an email account Try adding the account using advanced setup. You might need to get additional information about your account from your administrator or from your email service provider. I'm not receiving messages Try the following:
If you recently changed an account password, make sure that you update the password in the Accounts settings on Settings > Accounts. your BlackBerry device. On the home screen, swipe down from the top of the screen. Tap Tap an account. Make your changes. Tap Save. Check your network connection settings to make sure that your device is connected to a Wi-Fi or mobile network. If you're not in a wireless coverage area, you should receive messages when you return to a wireless coverage area. If you're connected to a mobile network, check that data services are turned on. On the home screen, swipe down from the top of the screen. Tap switch is set to On. Settings > Network Connections > Mobile Network. Make sure the Data Services 48 User Guide RIM Strictly Confidential Stay connected with BlackBerry Hub BlackBerry Hub icons Icon Description Unread email Read email Meeting or event invitation New Facebook notification Email with attachment Draft message Email messages grouped by subject in a conversation thread Unread text message (SMS) Read text message Text message with attachment (MMS) Draft text message New system notification Message hasn't been sent yet Message is being sent Message has been sent Message could not be sent Text message icons Icon Description Unread text message (SMS) 49 User Guide RIM Strictly Confidential Icon Stay connected with BlackBerry Hub Description Read text message Text message with attachment (MMS) Draft text message Peek at your messages in the BlackBerry Hub from anywhere Whether you're on your home screen or using an application, you can peek at or open the BlackBerry Hub from anywhere on the device. 1. From the bottom of the screen, slide your finger up just a little bit. The current view shrinks to show your notifications. 2. Slide your finger to the right to peek at the BlackBerry Hub. To fully open the BlackBerry Hub, continue sliding your finger to the right. To return to what you were doing, slide your finger back to the left and down. View messages by account or message type All of your messages and notifications appear in the Hub view in the BlackBerry Hub. If you want to see messages only from a particular account (for example, your personal email account) or by a type (for example, your text messages), you can filter them. 50 User Guide RIM Strictly Confidential Stay connected with BlackBerry Hub In the BlackBerry Hub, tap 1. 2. Tap the type of messages that you want to see. To see all of your messages again, tap
> Hub. Search for a message In the BlackBerry Hub, tap 1. 2. Type a search term. To filter your search results by sender, date, subject, and more, tap
. Send a message from the BlackBerry Hub From the BlackBerry Hub, you can send email, text messages, Facebook messages, direct Twitter messages, LinkedIn messages, BBM messages, or other types of chat messages, depending on your wireless service plan and the accounts that you added to your device. In the BlackBerry Hub, tap 1. 2. Tap a message type. 3. Add or choose a recipient for your message:
. For email, type a contact name or an email address in the To field. For Facebook, Twitter, or LinkedIn messages, type a contact name in the To field. For text messages, type a contact name or a phone number. For BBM and other chat messages, select a contact from the list. 4. Type your message. 5. Tap Send or the Enter key. Tip: When you're looking at messages from only one account in the main BlackBerry Hub view, to go to the compose screen for that account quickly, tap
. Reply to or forward an email 1. In an email, do one of the following:
To reply to the email, tap To reply to all recipients of the email, tap
. 51 User Guide RIM Strictly Confidential To forward the email, tap
. Stay connected with BlackBerry Hub Attach a file to an email or text message If your wireless service plan supports MMS messages, you can add an attachment to a text message. 1. While composing an email or text message, tap 2. Browse to the file. 3. Tap the file. Peek at your messages in the BlackBerry Hub from anywhere Whether you're on your home screen or using an application, you can peek at or open the BlackBerry Hub from anywhere on the device. 1. From the bottom of the screen, slide your finger up just a little bit. The current view shrinks to show your notifications. 2. Slide your finger to the right to peek at the BlackBerry Hub. To fully open the BlackBerry Hub, continue sliding your finger to the right. To return to what you were doing, slide your finger back to the left and down. 52 User Guide RIM Strictly Confidential Stay connected with BlackBerry Hub Peek at your messages and notifications while you're composing or viewing a message 1. In a message, slowly slide your finger from the left edge of the message to the right. Continue sliding to bring your list of messages and notifications into view. Check your upcoming events from the BlackBerry Hub You can always check your agenda in the Calendar app, but if you're already in the BlackBerry Hub, just stay where you are. 1. At the top of your list of messages and notifications, where today's date appears, slowly drag down. Your upcoming events start to appear. The more you drag, the more you see. Create a meeting from an email When you create a meeting or event from an email, your BlackBerry device populates the invitation with the subject line from the email, and the recipients of the email become the invitees. 53 User Guide RIM Strictly Confidential Stay connected with BlackBerry Hub In an email, tap 1. 2. Enter any additional information for the meeting. 3. Tap Save.
. Add a sender to your contact list In the BlackBerry Hub, touch and hold a message. 1. 2. Tap
. To add the contact to an existing contact entry (for example, to add a new email address for a contact), tap a contact from the list. To add the contact as a new contact, tap
. 3. Tap Save. 54 User Guide RIM Strictly Confidential See the world through BBM See the world through BBM Share and be seen with BBM Video. Switch from a BBM chat to a BBM Video conversation, to catch up face-to-face and share whats on your screen. Your mother wants to see what you plan to wear to her important piano recital, so you start a BBM Video conversation to show her your new shirt. She can't believe the price that you paid for it, so you use the new Screen Share feature to display your BlackBerry Browser and the online store's website. About BlackBerry Messenger With BlackBerry Messenger (BBM), you can chat and share in real-time with your BlackBerry contacts. For example, you can see when someone has read your message and when the person is typing a reply. You can also share pictures, voice notes, your location, and files. You can use BBM Groups to plan events, delegate tasks, and see when members add or change items. A social space is created in BBM so that you can chat and share pictures, lists, and calendar appointments with up to 30 people in a group at the same time. You can use BBM over a Wi-Fi connection, such as while you're travelling. BBM icons Chats Unread message in a chat Ping message Contact wants your attention File has been sent or received Unread broadcast message You created a draft BBM message Message is being sent Message has been sent Message has been delivered 55 User Guide RIM Strictly Confidential See the world through BBM Message has been read Message hasn't been sent yet Tip: Verify that your device is connected to the Internet. Message couldn't be sent Tip: Touch and hold the message, and tap
. or Contact is available for a video or voice chat You or the contact is busy Contact is listening to music You like this picture Comments have been added to the list This member is an administrator for the group Add the member as a BBM contact BBM Groups Add a BBM contact You can add contacts to BBM by scanning their BBM barcodes. You can also add contacts by typing someone's contact information, by selecting an existing BlackBerry contact, or by using NFC technology (if supported by your device).
1. Tap 2. At the bottom of the screen, tap 3. Follow the directions on the screen. Start a BBM chat Use BBM to chat in real-time with your BlackBerry contacts and know when someone has read your message. Share pictures, voice notes, your location, or other files. 56 User Guide RIM Strictly Confidential See the world through BBM Unlike text messaging, where you might pay for each text message regardless of how brief the message might be, BBM uses your data plan so that you can can express yourself in as many, or as few, messages as you want. 1. Tap 2. Tap a contact. 3. Type your message or select an emoticon. 4. Press the Send key. Tip: Have something that you want to share with multiple contacts? Send a broadcast message or start a multiperson chat to let your contacts know your news at the same time. Peek at your chats While in a chat, you can quickly peek at your other chats. 1. Slide your finger right. Send a file or ping someone You can send different types of files to BBM contacts, including pictures, voice notes, your location, events, etc. When you ping someone in BBM, the other person's BlackBerry device vibrates (unless it's set to Silent) and the person sees the word PING in red. 1. Do one of the following:
To attach a file, tap
. To ping the contact, tap
. 57 User Guide RIM Strictly Confidential See the world through BBM Tip: When you receive a picture in BBM, it is a scaled-down version. You can touch and hold the image and tap request a better quality image that you can print. to Invite others to a chat In your chat, tap 1. 2. Select some contacts. 3. Tap Done. Tip: To start a new chat with multiple people from your BBM contact list, touch and hold a name. Tap names. Tap
. and a few more Join a BBM group By default, anyone in a group can invite their BBM contacts to join the group, so you can meet new people without having to necessarily add them as BBM contacts. If a group already has 30 members, you won't be able to join until someone leaves the group. You can also start your own group. Whoever creates the group can automatically control group membership, update the group's profile picture or name, and disband the group and delete all of the shared data. Additional admins can be added after that. 1. Swipe down from the top of the screen. 2. Tap 3. Scan the group's barcode (if you have it), or show your BBM barcode and ask a group member to scan it. To see the groups that you're currently in, tap
. Start a BBM Video chat You can start a BBM Video chat from any BBM chat or from the Phone or Contacts app on your BlackBerry device. If you try to start a BBM Video chat from the Phone or Contacts app with someone who isn't a BBM contact, you will be asked to add the person to BBM before you start your BBM Video chat. 1. In a BBM chat, the Phone app, or the Contacts app, tap
. 58 User Guide RIM Strictly Confidential See the world through BBM Switch cameras or share your screen By default, your front-facing camera is used during BBM Video chats. 1. In a BBM Video chat, do any of the following:
To switch to your rear-facing camera, tap To share your screen, tap
. 59 User Guide RIM Strictly Confidential Time travel with your camera Time travel with your camera Having trouble getting the perfect shot? Time Shift mode captures a few milliseconds before and after your photo, so that you can pinpoint and adjust exact moments of your picture to create the perfect shot. Simply scroll back and forth on the dial to open one friends eyes and catch your other friend smiling, then combine it all into the same photo. At the end of your trip, you ask your mother and brother to pose for a quick family portrait before you run to the taxi to get to the airport. There is only time for one shot, but Time Shift mode allows you to adjust the picture so that your mother's eyes are open and your brother is smiling. You save the perfect photo as you are riding in the taxi, email it to both of them, and post it on your social networks. Camera app at a glance Taking pictures and recording videos Tip: To quickly take a picture or start recording a video from the Camera application, press any of the following keys:
Space key Volume Up key Volume Down key Press any of these keys again to stop recording. 60 User Guide RIM Strictly Confidential Take a picture Time travel with your camera 1. Make sure that 2. To change what the camera focuses on, drag the focus box anywhere on the screen. 3. To zoom out or zoom in, slide your fingers together or apart on the screen. Zoom only works in Normal and Stabilization is selected. shooting modes. 4. Do any of the following:
To take one picture, tap anywhere on the screen. To take continuous pictures when you have Burst shooting mode turned on, touch and hold the screen. The camera will stop taking pictures when you take your finger off of the screen. Record a video is selected. 1. Make sure 2. To change what the video camera focuses on, drag the focus box anywhere on the screen. 3. To zoom out or zoom in, slide your fingers together or apart on the screen. 4. To start recording, tap anywhere on the screen. To stop recording, tap the screen again. Switch between the camera, the video camera, and Time Shift mode In the Camera app, you can take pictures and record videos using the camera, video camera, and Time Shift capture modes. 1. Tap your current capture mode:
2. Tap the capture mode that you want to use.
, or
. 61 User Guide RIM Strictly Confidential Time travel with your camera Access the Camera app from the Lock screen 1. On the Lock screen, touch and hold
. Using Time Shift mode Time Shift mode lets you take a bunch of photos at once so that you can pick the best one of the set. Did someone blink in every shot, or cough just as you took the picture? You can fix that by swapping in different expressions for any person until everybody is picture perfect. Take the best picture possible using Time Shift mode is selected. 1. Make sure 2. Take a picture and keep the camera steady until the picture appears. 3. Drag the slider at the bottom of the screen back and forth until you find the best picture. 4. Tap
. If you don't like any of the pictures, tap
. All the pictures are deleted and you can take a new set of pictures. Replace a person's expression using Time Shift mode is selected. 1. Make sure 2. Take a picture. 3. Drag the slider at the bottom of the screen back and forth until you find the best picture. 4. Tap a recognized face. 5. Use the dial to browse the available expressions. 6. Tap anywhere on the screen. 62 User Guide RIM Strictly Confidential 7. Tap
. Time travel with your camera 63 User Guide RIM Strictly Confidential Enhance your experience with BlackBerry World Enhance your experience with BlackBerry World Discovering great apps is easier than ever with app recommendations. Choose an app that matters, then choose how to share it whether its sharing to social sites with a couple of gestures from within the app or to a friends NFC enabled BlackBerry smartphone with a tap, sharing is quick and simple. Just before leaving for the airport, you search the BlackBerry World storefront to download games and apps to keep you entertained during the long flight to visit your family. You find several games that your brother might like, so you plan to share these with him using NFC technology when you arrive so that he can download them easily. BlackBerry World at a glance Search for apps, games, music, or videos You can search the entire BlackBerry World storefront, or you can choose to search for a specific type of item. For example, you can choose to only search for games, apps, music, or videos. To search the entire BlackBerry World, on the BlackBerry World home screen, tap
. 64 User Guide RIM Strictly Confidential To search in a specific section (apps, games, music, or videos), tap To search using a recent search term, tap
. Tap a recent search term. Enhance your experience with BlackBerry World
. Tap Apps, Games, Music, or Video. Tap
. Download and buy apps, games, music, and videos Apps, games, and music that you buy can be deleted and downloaded again as many times as you want to on the same BlackBerry device, and on up to four additional devices without your having to pay for the items again. In the BlackBerry World storefront, tap an item. In the upper-right corner of the screen, tap the button with the price displayed on it. 1. 2. 3. To change your payment method before you pay for an item, in the Bill Through: drop-down list, tap a payment method. 4. Tap Purchase. Tip: To share an app, game, album, song, or video, tap Details screen of the app that you want to share, align the backs of your devices. To share an app with someone using NFC technology, on the Change your payment options In the BlackBerry World storefront, swipe down from the top of the screen.
> Payment Options. 1. 2. Tap 3. Enter your BlackBerry ID password. 4. Select a payment option. 5. Complete the instructions on the screen. Tip: To edit your payment information, tap
. Rate and review an app or a game that you downloaded 1. On the BlackBerry World storefront home screen, tap 2. Tap My Apps & Games. 3. Touch and hold an app or a game. 4. Tap
> My World. 65 User Guide RIM Strictly Confidential Enhance your experience with BlackBerry World 5. Type your review. To add a star rating, slide your finger to the left or right across the star icons. Download an update to an app or a game 1. On the BlackBerry World home screen, tap 2. At the top of the screen, if necessary, tap the Apps & Games drop-down list. 3. Tap Updates.
> My World > My Apps & Games. To download an update for one app or game, tap To download updates for all of the apps and games that have an update available, at the bottom of the screen, tap next to the app or game. Update All. Deleting apps You can delete apps from the home screen of your BlackBerry device, or you can delete the apps that you download from the BlackBerry World storefront. Delete a downloaded item from BlackBerry World 1. On the BlackBerry World home screen, tap 2. Tap My Apps & Games, My Video, or My Music. 3. Tap Downloaded. 4. Touch and hold an item, and tap
. If you think that you might want to reinstall the app later, tap Uninstall. If you want to permanently delete the app, tap Delete. Uninstalled apps and games are listed on your My World screen. To see this list, tap My Apps & Games > Available. Delete an app from your home screen 1. On the home screen of your BlackBerry device, touch and hold an app icon until the icons begin to blink. 2. On an app icon, tap
. 66 User Guide RIM Strictly Confidential Enhance your experience with BlackBerry World Tip: Some app icons on your home screen are part of the core BlackBerry experience. These apps can't be deleted, and the delete icon will not appear on these app icons. Reinstall an app or game 1. On the BlackBerry World home screen, tap 2. At the top of the screen, if necessary, tap the drop-down list. 3. Tap Available.
> My World > My Apps & Games. To reinstall one app or game, tap To reinstall all of your uninstalled apps and games, at the bottom of the screen, tap Install All. next to the app or game that you want to install. 67 User Guide RIM Strictly Confidential Keep current with Calendar Keep current with Calendar Spend less time managing schedules and tasks with a smartphone that anticipates what you need and handles the details for you. The Calendar even suggests attendees and show you their recent messages and social updates. You have some time to catch up on work at the airport while you are waiting for your return flight.You review your meetings for next week in the Calendar. You tap the attendees and read all of the recent email messages they sent you and browse their social media updates, so that you are up-to-date for your meeting. About the Calendar app The Calendar app on your BlackBerry device takes the calendar info from the email and social networking accounts that you add and presents it to you in one place so that you can keep track of all your meetings, appointments, and events. Even if you haven't added any accounts to your device, you can still use the Calendar app to create and manage meetings, appointments, or events. Add an account to your device You can add email accounts, social networking accounts (such as Facebook, Twitter, or LinkedIn), or even an Evernote account to your device. Settings > Accounts. If you already added an account to your device, tap 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. 4. Tap the type of account that you want to add. 5. Enter the account information. Tap Next. 6. Change any additional settings, such as synchronization preferences. 7. Tap Done. to add another account. View your events You can switch between viewing your events by day, week, or month. 1. In the Calendar app, do one of the following:
To view events for a single day, tap the tab in the lower-left corner. To see a schedule view, tap
. To see an agenda view, tap
. To see who you're meeting with for the day, tap
. 68 User Guide RIM Strictly Confidential Keep current with Calendar To view events for a week, tap the tab in the lower-left corner. Tap
. Try using the pinch gesture to zoom in and see a more detailed view. To view events for a month, tap the tab in the lower-left corner. Tap
. Numbers on the calendar are sized depending on the number of events booked for the day: the bigger the number, the more you have planned for the day. To go to today's date in any calendar view, tap
. Tip: To see a 4-month view of the calendar, in the month view, at the top of the screen, touch the month and drag your finger down. Find email and files associated with an event Your BlackBerry device searches your data to find email and files that might be relevant to your event. For example, if you're meeting with people to review a document, your device might show that document. In the Calendar app, tap an event. 1. 2. Tap Emails. Check who you're meeting with 1. In the Calendar app, do one of the following:
To see who you're meeting with throughout a day, tap the tab in the lower-left corner. Tap To see who you're meeting with at a meeting or event, tap the event. Tap People. Tip: Tap on a person's name to view more info. Create an event In the Calendar app, tap 1. 2. Enter the information for the event. 3. Tap Save. Tip: In any schedule view (for example, in the day schedule view or in the week view), you can also create an event by just tapping a spot on the schedule. Tap the New Event block that appears to change the event. 69 User Guide RIM Strictly Confidential Keep current with Calendar Invite people to an event If your account supports adding participants, then you can add participants to an event either while you're creating the event, or after. If you added a Microsoft Exchange work account, you can connect to the remote server to add people who aren't in your contact list. 1. While you're creating or changing an event, in the Participants section, tap the Invite field. If the person you're adding is in your contact list, start typing a name. Tap the name from the list. If the person you're adding is a part of your organization, and you added your work account to your device, type the name. Tap Lookup. Tip: Some accounts might let you view the participants' availability. After you add all of the participants to the event, tap View Availability. If any of your participants have a conflict, you can slide the green meeting bar to a time that works for everyone. Change or delete an event If you're the organizer of an event, you can change or delete it. 1. In the Calendar app, touch and hold an event. To change an event, tap To delete an event, tap
. Make your changes. Tap Save. 70 User Guide RIM Strictly Confidential Remember Remember Collecting and organizing tasks, notes, and more with the Remember app BlackBerry Remember is a productivity app for collecting, managing, and categorizing the information that you want to remember. With the Remember app, you can sort your information as entries in folders, categorize the entries with tags, record voice notes that are related to the entries, and add due dates to entries so that you don't forget to complete a task. For example, if you're planning a trip to Paris, you can create a folder called "My Trip to Paris" in the Remember app. As you're browsing the Internet on your device, you can send trip-related websites to the folder. When you remember something you need to do before the trip, you can add a to-do item to the folder, and add a due date to the item so that you don't forget about it. Everything you need to remember about the trip is in one place. The Remember app is designed to sync with the accounts that you add to your BlackBerry device. If you added a work email account to your device, your tasks and notes from your work account are kept in sync with the Remember app in the Tasks and Notes folders, and your flagged messages are synced in the Flagged folder. If you added an Evernote account to your device, you can access your Evernote notebooks in the Remember app and sync your Remember folders to Evernote. Create a folder in the Remember app
. 1. In the Remember app, tap 2. Type a name for the folder. 3. To sync your folder with an account (for example, an Evernote account), change the Sync to drop-down list. 4. To change the color of the folder, tap a different color swatch. 5. Tap Save. Add an entry to the Remember app An entry can include a note, a due date, pictures, attachments, tags, or voice notes. In a folder or on the Remember folder screen, tap 1. 2. Enter the information for the entry, such as a title, notes, and a due date. 3. Tap Save. Tip: To quickly create a list (for example, a grocery list in your "Groceries" folder), tap a folder. In the Add an entry field at the top of the screen, type an entry title. Tap the + icon. Add more entries until your list is complete. 71 User Guide RIM Strictly Confidential Remember Add tags to an entry Tags help you to categorize your entries. For example, you can add the tag "recipe" to any entries containing recipes, and then filter your entries by that tag. In the Remember app, tap an entry. 1. 2. Tap
. Record a voice note
. 1. While you're adding or editing a Remember entry, tap 2. Tap 3. Speak your voice note. 4. When you're finished, tap 5. Tap Save. Send something to the Remember app Using the sharing capabilities of your BlackBerry device, you can send photos, videos, audio files, websites, or Documents To Go files to BlackBerry Remember. In an app, touch and hold the item that you want to send to the Remember app. 1. 2. Tap 3. Edit the item if necessary. 4. Tap Save.
> Remember. 72 User Guide RIM Strictly Confidential Legal notice Legal notice 2013 Research In Motion Limited. All rights reserved. BlackBerry, RIM, Research In Motion, and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Bluetooth is a trademark of Bluetooth SIG. HDMI is a trademark of HDMI Licensing, LLC. NFC is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries. Wi-Fi and Wi-Fi Protected Setup are trademarks of the Wi-Fi Alliance. All other trademarks are the property of their respective owners. Portions of the BlackBerry Device Software are copyright 2007-2008 The FreeType Project ( www.freetype.org). All Rights Reserved. This documentation including all documentation incorporated by reference herein such as documentation provided or made available at www.blackberry.com/go/docs is provided or made accessible "AS IS" and "AS AVAILABLE" and without condition, endorsement, guarantee, representation, or warranty of any kind by Research In Motion Limited and its affiliated companies ("RIM") and RIM assumes no responsibility for any typographical, technical, or other inaccuracies, errors, or omissions in this documentation. In order to protect RIM proprietary and confidential information and/or trade secrets, this documentation may describe some aspects of RIM technology in generalized terms. RIM reserves the right to periodically change information that is contained in this documentation; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this documentation to you in a timely manner or at all. This documentation might contain references to third-party sources of information, hardware or software, products or services including components and content such as content protected by copyright and/or third-party web sites
(collectively the "Third Party Products and Services"). RIM does not control, and is not responsible for, any Third Party Products and Services including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third Party Products and Services. The inclusion of a reference to Third Party Products and Services in this documentation does not imply endorsement by RIM of the Third Party Products and Services or the third party in any way. EXCEPT TO THE EXTENT SPECIFICALLY DESCRIBED IN THE APPLICABLE LIMITED WARRANTY AND/OR THE BLACKBERRY SOFTWARE LICENSE AGREEMENT OR PROHIBITED BY APPLICABLE LAW IN YOUR JURISDICTION, ALL CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS, OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS OR WARRANTIES OF DURABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, MERCHANTABILITY, MERCHANTABLE QUALITY, NON-INFRINGEMENT, SATISFACTORY QUALITY, OR TITLE, OR ARISING FROM A STATUTE OR CUSTOM OR A COURSE OF DEALING OR USAGE OF TRADE, OR RELATED TO THE DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN, ARE HEREBY EXCLUDED. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY BY STATE OR PROVINCE. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES AND CONDITIONS. TO THE EXTENT PERMITTED BY LAW, ANY IMPLIED WARRANTIES OR CONDITIONS RELATING TO THE DOCUMENTATION TO THE EXTENT THEY CANNOT BE EXCLUDED AS SET OUT ABOVE, BUT CAN BE LIMITED, ARE HEREBY LIMITED TO NINETY (90) DAYS FROM THE DATE YOU FIRST ACQUIRED THE DOCUMENTATION OR THE ITEM THAT IS THE SUBJECT OF THE CLAIM. TO THE MAXIMUM EXTENT PERMITTED BY THE APPLICABLE LIMITED WARRANTY, THE BLACKBERRY SOFTWARE LICENSE AGREEMENT AND/OR APPLICABLE LAW IN YOUR JURISDICTION, IN NO EVENT SHALL RIM BE LIABLE FOR ANY TYPE OF DAMAGES RELATED TO THIS DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-
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SQN100-1 / RFL111LW SQN100-2 / RFM121LW 74 User Guide RIM Strictly Confidential SQN100-3 / RFN81UW SQN100-4 / RFQ111LW SQN100-5 / RFP121LW Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom Published in Canada Legal notice 75
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BlackBerry Q10 SQN100-3 Smartphone Safety and Product Information Safety information Excited to start using your BlackBerry smartphone? Before you get started, read this booklet which contains important safety and regulatory information for your BlackBerry smartphone. Keep this booklet in a safe place so that you can refer to it whenever you need it. In some countries there may be restrictions on using Bluetooth enabled devices and wireless devices with encryption software. Check with your local authorities for the restrictions in your area. To find the latest safety and product information, visit www.blackberry.com/docs/smartphones. Important safety precautions Use only approved batteries and chargers with your BlackBerry smartphone. Use of batteries or chargers that have not been approved by Research In Motion might present a risk of fire or explosion, which could cause serious harm, death, or property loss. Use only RIM approved holsters. Use of holsters that have not been approved by RIM might, in the long term, present a risk of serious harm. When you wear the BlackBerry smartphone close to your body, use a RIM approved holster with an integrated belt clip, or maintain a distance of 0.59 in.
(15 mm) between your BlackBerry smartphone and your body while the BlackBerry smartphone is transmitting. Use of body-worn accessories, other than RIM approved holsters with an integrated belt clip, might cause your BlackBerry smartphone to exceed radio frequency exposure standards if the accessories are worn on your body while the BlackBerry smartphone is transmitting. The long term effects of exceeding radio frequency exposure standards might present a risk of serious harm. For more information about the compliance of this BlackBerry smartphone with the FCC radio frequency emission guidelines, visit www.fcc.gov/oet/ea/fccid and search for the FCC ID for your BlackBerry smartphone listed below. The FCC ID is located on the information sticker on your BlackBerry smartphone behind the battery. To view the FCC ID, remove the battery door and the battery. BlackBerry Q10 SQN100-3 smartphone (model number RFN81UW): FCC ID L6ARFN80UW Your BlackBerry smartphone is designed to be operated in temperatures between 32 and 95F (0 and 35C). Use of your BlackBerry smartphone outside of the recommended temperature range could cause damage to your BlackBerry smartphone or lithium-ion battery. Do not rely on your BlackBerry smartphone for emergency communications. The wireless networks that are necessary to make emergency calls or send messages are not available in all areas, and emergency numbers, such as 911, 112, or 999, might not connect you to emergency services in all areas. If you have the BlackBerry Mobile Voice System installed on your BlackBerry smartphone, see the "About emergency calls and the BlackBerry Mobile Voice System" section for more information about emergency calls. Do not disassemble your BlackBerry smartphone. Your BlackBerry smartphone contains small parts that might be a choking hazard. Keep your BlackBerry smartphone away from medical devices, including pacemakers and hearing aids, because they might malfunction and cause serious harm or death to you or others. Do not put your BlackBerry smartphone in contact with liquids because this might cause a short circuit, a fire, or an electric shock. When you use your BlackBerry smartphone speakerphone, never hold the BlackBerry smartphone to your ear. Serious and permanent hearing damage could occur. Exposure to flashing lights on your BlackBerry smartphone can cause epileptic seizures or blackouts and might be dangerous to you or others. In the event that you experience, or your use of your BlackBerry smartphone causes in others, any disorientation, loss of awareness, twitching, convulsions, or any involuntary movements, stop using your BlackBerry smartphone immediately and consult a physician. The LED notification light is located on the front of your BlackBerry smartphone, in the upper-right corner. If your BlackBerry smartphone model has a camera, the camera flash LED aperture is located on the back of your BlackBerry smartphone, either above or to the right of the camera lens. If you are susceptible to epileptic seizures or blackouts, consult your physician before you use your BlackBerry smartphone. Do not use your BlackBerry smartphone while driving unless you are permitted by law to use the BlackBerry smartphone in hands-free mode. Using your BlackBerry smartphone while driving could put you and others at greater risk of an accident causing serious injury, death, or property loss. Do not use your BlackBerry smartphone in the presence of gas fumes because it might present a risk of fire or explosion. PRINTSPEC-128 SWD-20130308110312558 | RFN81UW MAT-54060-001 be dangerous to the operation of the aircraft, its crew, and its passengers; and might be illegal. BlackBerry smartphones are not intrinsically safe and cannot be used in the presence of explosive fumes, explosive dust, or other explosive chemicals. Sparks in such areas could cause an explosion or fire resulting in serious injury, death, or damage to property. Using your smartphone safely Do not place heavy objects on your BlackBerry smartphone. Do not attempt to modify or service your BlackBerry smartphone. Do not attempt to cover or push objects into openings on your BlackBerry smartphone unless instructed to do so in the BlackBerry smartphone documentation supplied by Research In Motion. This action might cause a short circuit, a fire, or an electric shock. Do not use sharp objects on the screen. Do not use excessive force on the screen. Do not use your BlackBerry smartphone or BlackBerry smartphone accessories near water (for example, near a bathtub or a sink, in a wet basement, or near a swimming pool). Do not place your BlackBerry smartphone or BlackBerry smartphone accessories on any unstable surface. The BlackBerry smartphone or BlackBerry smartphone accessories could fall, thereby potentially causing serious injury to a person and serious damage to the BlackBerry smartphone or BlackBerry smartphone accessory. When using your BlackBerry smartphone, take frequent breaks. If you experience any discomfort in your neck, shoulders, arms, wrists, hands (including thumbs and fingers), or other parts of the body when using your BlackBerry smartphone, cease use immediately. If discomfort persists, consult a physician. CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. Electrical safety Charge the BlackBerry smartphone using only the charging accessories provided by or specifically approved by Research In Motion for use with this BlackBerry smartphone. Any approval from RIM under this document must be in writing and must be from a person authorized to provide such approval. Use of any other accessory might invalidate any warranty provided with the BlackBerry smartphone and might be dangerous. Approved charging accessory models for the BlackBerry Q10 SQN100-3 smartphone ASY-24479-002 ASY-24479-014 ASY-46444-003 HDW-44306-003 ASY-24479-003 ASY-24479-015 ASY-46444-004 HDW-49299-001 ASY-24479-004 ASY-24479-016 ASY-46444-005 HDW-50071-001 ASY-24479-005 ASY-24479-017 ASY-46444-006 HDW-50071-002 ASY-24479-006 ASY-24479-018 ASY-46444-007 HDW-50071-003 ASY-24479-007 ASY-24479-019 ASY-46444-008 HDW-50071-004 ASY-24479-008 ASY-28109-003 ASY-48415-001 HDW-51800-001 ASY-24479-009 ASY-31296-003 ASY-48415-002 HDW-51800-002 ASY-24479-010 ASY-34724-001 ASY-48415-003 HDW-51800-003 ASY-24479-011 ASY-46444-001 ASY-48415-004 HDW-51800-004 ASY-24479-012 ASY-46444-002 ASY-53182-001 HDW-53005-001 ASY-24479-013 Use the charging accessories provided with the BlackBerry smartphone or any other RIM approved charging accessories only from the type of power source indicated on the marking label. Before you use any power supply, verify that the mains voltage is in accordance with the voltage printed on the power supply. Connect the BlackBerry smartphone only to CTIA certified adapters, products that bear the USB-IF logo, or products that have completed the USB-IF compliance program. Do not overload power outlets, extension cords, or convenience receptacles because this might result in a risk of fire or electric shock. To reduce the risk of damage to the cord or the plug, pull the plug rather than the cord when you disconnect the charging accessory from the power outlet or convenience receptacle. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where the power cord connects to the BlackBerry smartphone. Unplug charging accessories during lightning storms or when unused for long periods of time. When you use your BlackBerry smartphone with any charging accessories, ensure that you route the power cord in a way that reduces the risk of injury to others, such as tripping or choking. Do not use charging accessories outside or in any area exposed to the elements. For more information about inserting the battery and connecting the power supply, see the documentation that came with your BlackBerry smartphone. To buy accessories for your BlackBerry smartphone, contact your wireless service provider or visit www.shopblackberry.com. Battery safety Your BlackBerry smartphone contains a removable lithium-ion battery. The battery might present a fire, explosion, chemical burn, or other hazard if mistreated. Do not put your battery in contact with liquids. Do not use the battery in temperatures above 140F (60C) because this could cause permanent damage to the battery. Do not dispose of your BlackBerry smartphone in a fire because this might cause an explosion resulting in serious injury, death, or property loss. Do not expose the battery to fire or other external heat sources, such as hot plates, stove tops, space heaters, or ovens, because this could cause fire or explosion. Turn off your BlackBerry smartphone on aircrafts. Using your BlackBerry smartphone on an aircraft might affect aircraft instrumentation, communication, and performance; might disrupt the network; might otherwise Do not attempt to insert foreign objects into the battery. Do not remanufacture, disassemble, modify, crush, puncture, bend, or shred the battery. If the battery has been remanufactured, disassembled, modified, crushed, punctured, or altered in any other way, cease use of the battery immediately. Do not short-circuit the battery or allow metallic or conductive objects to contact the battery terminals. Children should not handle batteries unless they are supervised by an adult. The battery might be a choking hazard. Keep the battery away from pets. CAUTION: Use only the battery that Research In Motion specifies for use with your particular BlackBerry smartphone model. RIM specifies batteries for use in BlackBerry smartphones in compliance with IEEE Std 1725. Using any other battery might invalidate any warranty provided with the BlackBerry smartphone. In addition, there might be a risk of fire or explosion if you replace the battery with an incorrect battery type. Please ensure you dispose of used batteries according to the instructions set out in this safety information booklet. When this icon appears on your BlackBerry smartphone, the battery is not inserted correctly or an invalid battery is inserted. If you inserted the battery that is specified for use with your particular BlackBerry smartphone model, remove and reinsert the battery. If you inserted an invalid battery, remove it immediately and insert the battery that RIM specifies for use with your particular BlackBerry smartphone model. Verify that the battery connectors align with the connectors on your BlackBerry smartphone. Driving and walking safely Give your full attention to driving; driving safely is your first responsibility. You are responsible for knowing and obeying the laws and regulations regarding the use of wireless devices in the areas where you drive. Research In Motion recommends that you do not use your BlackBerry smartphone while you drive. Instead, consider having a passenger in the vehicle use your BlackBerry smartphone for you, or find a safe location to stop your vehicle before you use your BlackBerry smartphone. Store your BlackBerry smartphone safely before driving your vehicle. Do not use any charging accessory as a means of storing your BlackBerry smartphone while you are in a vehicle. If your vehicle is equipped with an air bag, do not place your BlackBerry smartphone or other objects above the air bag, or in the air bag deployment area. If in-vehicle wireless equipment is improperly stored or installed and the air bag inflates, serious injury could result. Radio frequency signals might affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. If any equipment has been added to your vehicle, you should also consult the manufacturer of that equipment for information on radio frequency signals. Do not use your BlackBerry smartphone while walking or engaging in any activity that requires your full attention. Inattention to vehicular traffic or other pedestrian hazards could result in serious injury, death, or property loss. Accessories Use only those accessories approved by Research In Motion. Using any accessories not approved by RIM for use with this particular BlackBerry smartphone model might invalidate any approval or warranty applicable to the BlackBerry smartphone, might result in the BlackBerry smartphone becoming inoperative, and might be dangerous. Carrying solutions: Your BlackBerry smartphone might not come with a holster (body-worn accessory). If you wear your BlackBerry smartphone on your body, always put your BlackBerry smartphone in a BlackBerry smartphone holster equipped with an integrated belt clip supplied or approved by Research In Motion. If you do not use a holster equipped with an integrated belt clip supplied or approved by RIM when you carry your BlackBerry smartphone, keep your BlackBerry smartphone at least 0.59 in. (15 mm) from your body when the BlackBerry smartphone is transmitting. When using any data feature of your BlackBerry smartphone (for example, email messages, PIN messages, MMS messages, or browser service), with or without a USB cable, hold your BlackBerry smartphone at least 0.59 in. (15 mm) from your body. Using accessories that are not supplied by or approved by RIM might cause your BlackBerry smartphone to exceed radio frequency exposure guidelines. For more information about radio frequency exposure, see the "Compliance information" section of this guide. Most BlackBerry carrying solutions for BlackBerry smartphones (for example, holsters, totes, and pouches) incorporate a magnet into the physical structure of the carrying solution. Do not place items containing magnetic strip components, such as debit cards, credit cards, hotel key cards, phone cards, or similar items, near BlackBerry carrying solutions that incorporate a magnet into the physical structure of the carrying solution. The magnet might damage or erase the data stored on the magnetic strip. Magnetometer Your BlackBerry smartphone includes a magnetometer. The magnetometer is used by applications such as the Compass application. Magnets-or devices that contain magnets, such as holsters, headphones, or monitors-might negatively affect the accuracy of the magnetometer. Do not rely solely on applications that use the magnetometer to determine your location. In an emergency situation, do not rely solely on applications that use the magnetometer. Media Certain jurisdictions might prohibit or restrict your use of certain features on your BlackBerry smartphone. When taking, processing, or using pictures, obey all laws, regulations, procedures, and policies, including, without limitation, any copyright, personal privacy, trade secret, or security laws which might govern or restrict you while using your BlackBerry smartphone. Honor the personal rights of others. Copyright protections might prevent you from copying, modifying, transferring, or forwarding some pictures, music
(including ring tones), or other content. Audio files: Permanent hearing loss might occur if you listen to audio files at high volumes, particularly with headphones. Avoid increasing the volume of your headphones to block out noisy surroundings. If you experience ringing in your ears or muffled speech, consult a physician to have your hearing checked. Camera: If your BlackBerry smartphone has a camera, do not aim the camera directly at the sun or any other bright light. This action could cause serious damage to your eyes or damage your BlackBerry smartphone. When using the camera flash, keep the camera flash LED aperture at least 19.69 in. (50 cm) from the subject's eyes. Antenna Use only the supplied integrated antenna. Unauthorized antenna modifications or attachments could damage the BlackBerry smartphone and might violate U.S. Federal Communications Commission (FCC) regulations. Interference with electronic equipment Most modern electronic equipment is shielded from radio frequency signals. However, certain electronic equipment might not be shielded against the radio frequency signals from your BlackBerry smartphone. Pacemakers: Consult a physician or the manufacturer of your pacemaker if you have any questions regarding the effect of radio frequency signals on your pacemaker. Verify that you are using your BlackBerry smartphone in accordance with the safety requirements associated with your particular pacemaker, which might include the following requirements:
Always keep your BlackBerry smartphone more than 7.88 inches (20 cm) from the pacemaker when your BlackBerry smartphone is turned on. Do not carry your BlackBerry smartphone in your breast pocket. When using the phone on your BlackBerry smartphone, use the ear opposite the pacemaker for making and receiving calls to minimize the potential interference. If you have any reason to suspect that interference is taking place, turn off all wireless connections on your BlackBerry smartphone immediately. Stop using your BlackBerry smartphone and consult a physician. Hearing aids: Some digital wireless devices might interfere with some hearing aids. In the event of such interference, consult your wireless service provider or contact the manufacturer of your hearing aid to discuss alternatives. Your BlackBerry smartphone includes a magnetometer, which is used by applications such as the Compass application. If an application that uses the magnetometer causes interference with your hearing aid, close the application. Other medical devices: If you use any other personal medical device, consult the manufacturer of your device to determine if the device is adequately shielded from external radio frequency energy. Your physician might be able to assist you in obtaining this information. Health care facilities: Turn off all wireless connections on your BlackBerry smartphone in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities might be using equipment that could be sensitive to external radio frequency energy. Aircraft: Federal Aviation Administration (FAA) and Federal Communications Commission (FCC) regulations prohibit using the radio of wireless devices while in the air. Turn off all wireless connections on your BlackBerry smartphone before boarding an aircraft. The effect of using the BlackBerry smartphone with wireless connections turned on in an aircraft is unknown. Such use might affect aircraft instrumentation, communication, and performance, might disrupt the network, might otherwise be dangerous to the operation of the aircraft, and might be illegal. With all wireless connections on your BlackBerry smartphone turned off, use only nonradio based device applications in accordance with airline regulations for electronic devices. Dangerous areas Your BlackBerry smartphone is not an intrinsically safe device and is not suitable for use in hazardous environments, where intrinsically safe devices are required, including without limitation, in the presence of gas fumes, explosive dust situations, operation of nuclear facilities, aircraft navigation or communication services, air traffic control, and life support or weapons systems. Potentially explosive atmospheres: If you are in any area with a potentially explosive atmosphere, turn off all wireless connections on your BlackBerry smartphone and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include fueling areas such as gasoline or petrol stations; below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum gas, such as propane or butane; areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally be advised to turn off your vehicle engine. Do not use the phone on your BlackBerry smartphone to report a gas leak in the vicinity of the leak. Leave the area and, if the phone is available and active on your BlackBerry smartphone, make the call from a safe location. Blasting areas: When in a "blasting area" or an area that indicates that two-way radios should be turned off, to avoid interfering with blasting operations, turn off all wireless connections on your BlackBerry smartphone and obey all signs and instructions. Operating and storage temperatures Your BlackBerry smartphone and smartphone travel charger are designed to be operated and stored within the temperatures outlined in the following table:
Smartphone operating Smartphone storage Travel charger operating Travel charger storage 32 to 95F (0 to 35C)
-4 to 95F (-20 to 35C) 32 to 95F (0 to 35C)
-22 to 167F (-30 to 75C) Use or storage of your BlackBerry smartphone or BlackBerry smartphone accessories outside of the recommended temperature ranges could cause damage to your BlackBerry smartphone, BlackBerry smartphone accessories, or lithium-ion battery. Keep your BlackBerry smartphone or BlackBerry smartphone accessories away from heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. If you are not going to use your BlackBerry smartphone for more than two weeks, turn off the BlackBerry smartphone power and remove the battery. Smartphone cleaning and repair Cleaning: Do not use liquid, aerosol cleaners, or solvents on or near your BlackBerry smartphone or BlackBerry smartphone accessories. Clean only with a soft dry cloth. Disconnect any cables from the computer and unplug any charging accessories from the electrical outlet before cleaning either your BlackBerry smartphone or the charging accessory. If it is necessary to clean the battery cover on your BlackBerry smartphone, remove the battery cover carefully and keep your BlackBerry smartphone away from all liquids. Clean the battery cover with a soft cloth that is dampened with water and mild liquid detergent. Verify that the battery cover is completely dry before you put it back on your BlackBerry smartphone. Repair: Do not attempt to disassemble your BlackBerry smartphone or any charging accessory. Only qualified service personnel should perform repairs to your BlackBerry smartphone. If any of the following situations occur, disconnect the power supply cables from the computer or electrical outlet and refer your BlackBerry smartphone or charging accessory for service to qualified service personnel:
The power supply cord, plug, or connector is damaged. Liquid has been spilled or objects have fallen into the BlackBerry smartphone or charging accessory. The BlackBerry smartphone or charging accessory has been exposed to rain or water. The BlackBerry smartphone or charging accessory becomes very hot to the touch. The BlackBerry smartphone or charging accessory has been dropped or damaged in any way. The BlackBerry smartphone or charging accessory does not operate normally by following the instructions in the user documentation. The BlackBerry smartphone or charging accessory exhibits a distinct change in performance. To reduce the risk of fire or electric shock, adjust only those controls that are covered in the user documentation for your BlackBerry smartphone. An improper adjustment of other controls might cause damage and will often require extensive work by a qualified technician to restore your BlackBerry smartphone, charging accessory, or any other accessory to normal operation. Failure to observe all safety instructions contained in the user documentation for your BlackBerry smartphone will void the Limited Warranty and might lead to suspension or denial of services to the offender, legal action, or both. Smartphone and battery disposal Do not dispose of either your BlackBerry smartphone or the battery in a fire. Your BlackBerry smartphone should not be placed in household waste bins. For information about returning your smartphone and accessories to Research In Motion for recycling and safe disposal, from a browser on your computer, visit www.blackberry.com/recycling or https://
tradeup.blackberry.com. The recycling and trade-up programs are only available in certain areas. If these programs are not offered in your area, check with your local government for regulations regarding the proper disposal of electronic products. Dispose of the battery in accordance with the laws and regulations in your area governing disposal of such cell types. About emergency calls and the BlackBerry Mobile Voice System If you have the BlackBerry Mobile Voice System installed on your BlackBerry smartphone, the following statements are applicable to you:
Emergency calls to 911, 112, 000, 999, or other internationally recognized numbers intended to connect to a public safety answering point or similar emergency services are not processed through the BlackBerry Mobile Voice System, and are only processed from your BlackBerry smartphone where mobile network coverage is available from a wireless service provider. The BlackBerry MVS is not designed or intended to be a replacement for traditional telephone service. Additional arrangements must be made, separate from the BlackBerry MVS, for you to obtain access to traditional fixed or wireless telephone services, such as emergency calling capability. RIM and its affiliates, and their respective officers, directors, and employees shall have no responsibility or liability whatsoever for any personal injury, death, or damages arising out of or in connection with the inability to access emergency call services (for example, 911, 112, 000, or 999) through the BlackBerry MVS. By using the BlackBerry MVS Client, you agree to the above. If you do not agree to the above, remove the BlackBerry MVS Client from your smartphone. Compliance information Exposure to radio frequency signals The BlackBerry smartphone radio is a low power radio transmitter and receiver. When the BlackBerry smartphone radio is turned on, it receives and also sends out radio frequency signals. The BlackBerry smartphone is designed to comply with Federal Communications Commission (FCC), Ministry of Internal Affairs and Communications (MIC), and Industry Canada (IC) guidelines respecting safety levels of radio frequency exposure for wireless devices, which in turn are consistent with the following safety standards previously set by Canadian, U.S., and international standards bodies:
ANSI/IEEE C95.1, 2005, American National Standards Institute/Institute of Electrical and Electronics Engineers Standard for Safety Levels with Respect to Human Exposure to Radio Frequency Electromagnetic Fields, 3 kHz to 300 GHz National Council on Radiation Protection and Measurements (NCRP) Report 86, 1986, Biological Effects and Exposure Criteria for Radiofrequency Electromagnetic Fields Health Canada, Safety Code 6, 2009, Limits of Human Exposure to Radiofrequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz EN 50360, 2001+A1:2012, Product standard to demonstrate the compliance of mobile phones with the basic restrictions related to human exposure to electromagnetic fields (300 MHz to 3 GHz) International Commission on Non-Ionizing Radiation Protection (ICNIRP), 2009, Guidelines for Limiting Exposure to Time-Varying Electric, Magnetic, and Electromagnetic fields (up to 300 GHz) Official Journal of the European Union (OJEU), 1999, Council Recommendation of 12 July 1999 on the limitation of exposure of the general public to electromagnetic fields (0 Hz to 300 GHz) MIC, 2001, Article 14-2 of the Ordinance for Regulating Radio Equipment To maintain compliance with FCC, IC, MIC, and EU radio frequency exposure guidelines when you carry the BlackBerry smartphone on your body, use only accessories equipped with an integrated belt clip that are supplied or approved by Research In Motion. Use of accessories that are not expressly approved by RIM might violate FCC, IC, and EU radio frequency exposure guidelines and might void any warranty applicable to the BlackBerry smartphone. If you do not use a body-worn accessory equipped with an integrated belt clip supplied or approved by RIM when you carry the BlackBerry smartphone, keep the BlackBerry smartphone at least 0.59 in. (15 mm) from your body when the BlackBerry smartphone is transmitting. When using any data feature of the BlackBerry smartphone, with or without a USB cable, hold the BlackBerry smartphone at least 0.59 in. (15 mm) from your body. If you use a body-worn accessory not supplied by RIM when you carry the BlackBerry smartphone, verify that the accessory does not contain metal and keep the BlackBerry smartphone at least 0.59 in. (15 mm) from your body when the BlackBerry smartphone is transmitting. To reduce radio frequency exposure consider these safety guidelines:
Use the BlackBerry smartphone in areas where there is a strong wireless signal. The indicator that provides information about the strength of the wireless signal is located in the upper-right corner of the home screen and displays five ascending bars. Three or more bars indicate a strong signal. A reduced signal display, which might occur in areas such as an underground parking structure or if you are traveling by train or car, might indicate increased power output from your BlackBerry smartphone as it attempts to connect to a weak signal. Use hands-free operation if it is available and keep the BlackBerry smartphone at least 0.59 in. (15 mm) from your body (including the abdomen of pregnant women and the lower abdomen of teenagers) when the BlackBerry smartphone is turned on and connected to the wireless network. For more information about carrying your BlackBerry smartphone, see the holster information in the
"Accessories" section of this document. Reduce the amount of time spent on calls, or send a text message or BBM message instead. Specific absorption rate data THIS WIRELESS DEVICE MODEL MEETS GOVERNMENT REQUIREMENTS FOR EXPOSURE TO RADIO WAVES WHEN USED AS DIRECTED IN THIS SECTION. The BlackBerry smartphone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government, Industry Canada (IC) of the Canadian Government, and recommended by The Council of the European Union when used as directed in the previous section. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The exposure standard for wireless devices employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC/IC is 1.6W/kg*. The SAR limit recommended by The Council of the European Union is 2.0W/kg**. Tests for SAR are conducted using standard operating positions specified by the FCC/IC with the device transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value. This is because the device is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. Before a wireless device model is available for sale to the public, it must be tested and certified to the FCC, IC, and The Council of the European Union that it does not exceed the limit established by the government-
adopted requirement for safe exposure under the recommendations of the International Commission on Non-Ionizing Radiation Protection (ICNIRP). The tests are performed in positions and locations (for example, at the ear and worn on the body) as required by the FCC, IC, and The Council of the European Union for each model. The highest SAR value for your BlackBerry smartphone model when tested for use at the ear is outlined as follows:
Smartphone SAR (W/kg) for 1 g
(FCC/IC) SAR (W/kg) for 1 g
(India) SAR (W/kg) for 10 g (R&TTE) BlackBerry Q10 SQN100-3 smartphone (model number RFN81UW) 1.09 1.27 0.78 The highest reported body SAR value for this BlackBerry smartphone when clipped on a belt, in a Research In Motion approved holster equipped with an integrated belt clip, is outlined below. Carrying solutions, including RIM approved carrying solutions and carrying solutions not approved by RIM, that do not come equipped with an integrated belt clip SHOULD NOT be worn or carried on the body. For more information regarding the wearing or carrying of this BlackBerry smartphone without using a RIM approved carrying solution equipped with an integrated belt clip, see the holster information in the "Accessories" section of this document. Smartphone SAR (W/kg) for 1 g
(FCC/IC) SAR (W/kg) for 1 g
(India) SAR (W/kg) for 10 g (R&TTE) BlackBerry Q10 SQN100-3 smartphone (model number RFN81UW) 0.65 0.79 0.61 If your BlackBerry smartphone operates in Mobile Hotspot mode, the highest reported body SAR value for this BlackBerry smartphone when clipped on a belt, in a Research In Motion approved holster equipped with an integrated belt clip, is outlined below. Smartphone SAR (W/kg) for 1 g (FCC) BlackBerry Q10 SQN100-3 smartphone (model number RFN81UW) 1.30 Body-worn measurements differ among wireless device and phone models, depending upon available accessories and FCC, IC, and The Council of the European Union requirements. The FCC has granted an Equipment Authorization for this wireless device model with all reported SAR levels evaluated as in compliance with the FCC radio frequency emission guidelines when the BlackBerry smartphone is used as directed in this section. SAR information on this wireless device model is on file with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea after searching for the FCC ID for your BlackBerry smartphone listed below. Smartphone BlackBerry Q10 SQN100-3 smartphone (model number RFN81UW) FCC ID L6ARFN80UW Additional information on SAR can be found on the CTIA - The Wireless Association website at www.ctia.org. In Japan, additional information on SAR can be found on the Association of Radio Industries and Businesses (ARIB) website at www.arib-emf.org/index.html, or on the Telecommunications Bureau of the Ministry of Internal Affairs and Communications (MIC) website at www.tele.soumu.go.jp/e/index.htm. ___________________________________
* In the United States and Canada, the SAR limit for mobile devices used by the public is 1.6W/kg averaged over 1 g of tissue for the body or head (4.0W/kg averaged over 10 g of tissue for the extremities - hands, wrists, ankles, and feet).
** In Europe, the SAR limit for mobile devices used by the public is 2.0W/kg averaged over 10 g of tissue for the body or head (4.0W/kg averaged over 10 g of tissue for the extremities - hands, wrists, ankles, and feet). Studies suggest that the standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. FCC compliance statement (United States) FCC Class B Part 15 This smartphone complies with Part 15 of the Federal Communications Commission (FCC) Rules. Operation is subject to the following two conditions:
This smartphone may not cause harmful interference. This smartphone must accept any interference received, including interference that may cause undesired operation. CAUTION: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the users authority to operate this equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturers instructions, may cause interference harmful to radio communications. There is no guarantee, however, that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning on and turning off the equipment, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio or TV technician for help. US Information Concerning the Federal Communications Commission ("FCC") Requirements for Hearing Aid Compatibility with Wireless Devices When wireless devices are used near hearing devices (such as hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference, and wireless devices also vary in the amount of interference that they generate. The wireless telephone industry has developed ratings to assist hearing device users in finding wireless devices that may be compatible with their hearing devices. Not all wireless devices have been rated. Wireless devices that are rated will have the rating displayed on the box together with other relevant approval markings. The ratings are not guarantees. Results will vary depending on the user's hearing device and hearing loss. If your hearing device is vulnerable to interference, you may not be able to use a rated wireless device successfully. Consulting with your hearing health professional and testing the wireless device with your hearing device is the best way to evaluate it for your personal needs. This BlackBerry smartphone has been tested and rated for use with hearing aids for some of the wireless technologies that the BlackBerry smartphone uses. However, other wireless technologies may be used in this BlackBerry smartphone that have not been tested for use with hearing aids. It is important to try the different features of your BlackBerry smartphone thoroughly and in different locations to determine if you hear any interfering noise when using this BlackBerry smartphone with your hearing aid or cochlear implant. Consult your wireless service provider about its return and exchange policies and for information about hearing aid compatibility. How the ratings work M-Ratings: Wireless devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than wireless devices that are not labeled. M4 is the better or higher of the two ratings. T-Ratings: Wireless devices rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device's telecoil ("T Switch" or "Telephone Switch") than unrated wireless devices. T4 is the better or higher of the two ratings. (Note that not all hearing devices have telecoils in them.) Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from wireless devices. For more information about the actions that the FCC has taken with regard to hearing aid compatibility with wireless devices and other steps that the FCC has taken to ensure that individuals with disabilities have access to telecommunications services, visit www.fcc.gov/cgb/dro. Industry Canada certification This smartphone complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following conditions:
This smartphone may not cause interference. This smartphone must accept any interference, including interference that may cause undesired operation of the smartphone. The BlackBerry Q10 SQN100-3 smartphone (model number RFN81UW) complies with Industry Canada RSS 102, RSS 132, RSS 133, RSS-GEN, and RSS 210 under certification number 2503A-RFN80UW. The BlackBerry smartphone for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. The maximum antenna gain permitted for BlackBerry smartphones in the bands 5250-5350 MHz and 5470-5725 MHz shall comply with the EIRP limit. The maximum antenna gain permitted for BlackBerry smartphones in the band 5725-5825 MHz shall comply with the EIRP limits specified for point-to-point and non point-to-point operation as appropriate. Be advised that high-power radars are allocated as primary users (i.e. priority users) of the bands 5250-5350 MHz and 5650-5850 MHz and that these radars could cause interference and/or damage to LE-LAN smartphones. Class B compliance This BlackBerry smartphone complies with the Class B limits for radio noise emissions as set out in the interference-causing equipment standard entitled Information Technology Equipment (ITE) Limits and methods of measurement, ICES-003 of Industry Canada. EU regulatory conformance Research In Motion hereby declares that this BlackBerry smartphone is in compliance with the essential requirements and other relevant provisions of Radio and Telecommunications Terminal Equipment
(R&TTE) Directive 1999/5/EC. Smartphone Applicable CE marking BlackBerry Q10 SQN100-3 smartphone The Declaration of Conformity made under Directive 1999/5/EC (HG nr.88/2003) is available for viewing at the following location in the EU community: www.blackberry.com/go/declarationofconformity. Research In Motion UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom If you have a Wi-Fi enabled BlackBerry smartphone, your BlackBerry smartphone may be operated on Wi-Fi networks in all European Union member countries. This equipment may be operated in Turkey. The Official Journal of the European Union Commission Decision of 12 February 2007 states that in the frequency band 5.150 to 5.350 GHz, wireless access systems (WAS), including radio local area networks
(RLANs), shall be restricted to indoor use. Since the creation of a network is within the domain of the wireless access point and the access point is a master device, the BlackBerry smartphone never initiates the creation of a network or attaches to a network in ad-hoc mode in the 5.150 to 5.350 GHz frequency band. Additional regulatory conformance Specific details about compliance to the standards and regulatory bodies for your BlackBerry smartphone may be obtained from Research In Motion. For additional Type Approval information please view the Regulatory Approvals drop-down list on the About screen on your smartphone. Product information: BlackBerry Q10 SQN100-3 smartphone Mechanical properties:
Weight: approximately 4.9 oz (139 g) including lithium-ion cell battery Size (L x W x H): 4.7 x 2.6 x 0.4 in. (119.6 x 66.8 x 10.35 mm) 2 GB RAM, 16 GB flash memory, micro SD card slot Power specifications:
Removable, rechargeable lithium-ion cell battery Supports 3V, 1.8V micro SIM cards Port compatibility for data synchronization and charging: micro USB 2.0 Mobile network radio specifications:
Quad-band LTE support: LTE 800, LTE 900, LTE 1800, LTE 2600 MHz band Quad-band GSM support: GSM 850, GSM 900, DCS 1800, PCS 1900 MHz Quad-band HSPA+ support: UMTS 800/UMTS 850, UMTS 900, UMTS 1900, UMTS 2100 MHz band Power class: Class 1 (DCS 1800, PCS 1900), Class 4 (GSM 850) as defined in GSM 5.05, Class 4
(GSM 900) as defined in GSM 02.06, Class E2 (GSM 850, GSM 900, DCS 1800, PCS 1900), Class 3 (UMTS, LTE) Transmitting frequency: GSM 824 to 849 MHz, GSM 880 to 915 MHz, DCS 1710 to 1785 MHz, PCS 1850 to 1910 MHz, IMT 1920 to 1980 MHz, LTE 832 to 862 MHz, LTE 2500 to 2570 MHz Receiving frequency: GSM 869 to 894 MHz, GSM 925 to 960 MHz, DCS 1805 to 1880 MHz, PCS 1930 to 1990 MHz, IMT 2110 to 2170 MHz, LTE 791 to 821 MHz, LTE 2620 to 2690 Wi-Fi network radio specifications:
Wireless LAN standard: IEEE 802.11a, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n Transmitting and receiving frequency for IEEE 802.11b/IEEE 802.11g/IEEE 802.11n: 2.412 to 2.472 GHz Transmitting and receiving frequency for IEEE 802.11a/IEEE 802.11n: 5.180 to 5.825 GHz Bluetooth radio specifications:
Single-band support: ISM 2.4 GHz Transmitting and receiving frequency: 2402 to 2480 MHz Bluetooth Class 1 If your smartphone supports NFC technology, the following specifications apply:
Operating frequency: 13.56 MHz Supported modes: reader/writer, card emulation, peer-to-peer Legal notice 2013 Research In Motion Limited. All rights reserved. BlackBerry, RIM, Research In Motion, and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. ANSI is a trademark of the American National Standards Institute. Bluetooth is a trademark of Bluetooth SIG. CTIA - The Wireless Association is a trademark of CTIA - The Wireless Association. GSM is a trademark of the GSM MOU Association. IEEE, 802.11a, 802.11b, 802.11g, 802.11n, and IEEE Std 1725 are trademarks of the Institute of Electrical and Electronics Engineers, Inc. Qualcomm is a trademark of Qualcomm Incorporated. UMTS is a trademark of European Telecommunications Standards Institute (ETSI). Wi-Fi is a trademark of the Wi-Fi Alliance. All other trademarks are the property of their respective owners. This documentation including all documentation incorporated by reference herein such as documentation provided or made available at www.blackberry.com/go/docs is provided "as is" and without condition, endorsement, guarantee, representation or warranty, or liability of any kind by Research In Motion Limited and its affiliated companies, all of which are expressly disclaimed to the maximum extent permitted by applicable law in your jurisdiction. The terms of use of any RIM product or service are set out in a separate license or other agreement with RIM applicable thereto. NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION. Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom Published in Canada
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2015-01-15 | 5745 ~ 5825 | NII - Unlicensed National Information Infrastructure TX | Class II permissive change or modification of presently authorized equipment |
2 | 2014-05-12 | 2412 ~ 2462 | DTS - Digital Transmission System | |
3 | 2013-04-22 | 13.56 ~ 13.56 | DXX - Part 15 Low Power Communication Device Transmitter | Original Equipment |
4 | JBP - Part 15 Class B Computing Device Peripheral | |||
5 | 5745 ~ 5825 | NII - Unlicensed National Information Infrastructure TX | ||
6 | 1852.4 ~ 1907.6 | PCE - PCS Licensed Transmitter held to ear | ||
7 | 2412 ~ 2462 | DTS - Digital Transmission System | ||
8 | 2402 ~ 2480 | DSS - Part 15 Spread Spectrum Transmitter |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 3 4 5 6 7 8 | Effective |
2015-01-15
|
||||
1 2 3 4 5 6 7 8 |
2014-05-12
|
|||||
1 2 3 4 5 6 7 8 |
2013-04-22
|
|||||
1 2 3 4 5 6 7 8 | Applicant's complete, legal business name |
BlackBerry Limited
|
||||
1 2 3 4 5 6 7 8 | FCC Registration Number (FRN) |
0006040703
|
||||
1 2 3 4 5 6 7 8 | Physical Address |
2200 University Avenue East
|
||||
1 2 3 4 5 6 7 8 |
Waterloo, Ontario, N/A N2K 0A7
|
|||||
1 2 3 4 5 6 7 8 |
Canada
|
|||||
app s | TCB Information | |||||
1 2 3 4 5 6 7 8 | TCB Application Email Address |
V******@tuvam.com
|
||||
1 2 3 4 5 6 7 8 |
V******@babt.com
|
|||||
1 2 3 4 5 6 7 8 |
T******@babt.com
|
|||||
1 2 3 4 5 6 7 8 |
t******@babt.com
|
|||||
1 2 3 4 5 6 7 8 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
1 2 3 4 5 6 7 8 |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
|||||
1 2 3 4 5 6 7 8 |
B1: Commercial mobile radio services equipment in the following 47 CFR Parts 20, 22 (cellular), 24,25 (below 3 GHz) & 27
|
|||||
app s | FCC ID | |||||
1 2 3 4 5 6 7 8 | Grantee Code |
L6A
|
||||
1 2 3 4 5 6 7 8 | Equipment Product Code |
RFN80UW
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 3 4 5 6 7 8 | Name |
J****** W**** J****
|
||||
1 2 3 4 5 6 7 8 | Title |
Team Lead, RF Design
|
||||
1 2 3 4 5 6 7 8 | Telephone Number |
519-4********
|
||||
1 2 3 4 5 6 7 8 | Fax Number |
519-8********
|
||||
1 2 3 4 5 6 7 8 |
j******@blackberry.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 3 4 5 6 7 8 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 3 4 5 6 7 8 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
1 2 3 4 5 6 7 8 | Yes | |||||
1 2 3 4 5 6 7 8 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 10/19/2013 | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 3 4 5 6 7 8 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 3 4 5 6 7 8 | Equipment Class | NII - Unlicensed National Information Infrastructure TX | ||||
1 2 3 4 5 6 7 8 | DTS - Digital Transmission System | |||||
1 2 3 4 5 6 7 8 | DXX - Part 15 Low Power Communication Device Transmitter | |||||
1 2 3 4 5 6 7 8 | JBP - Part 15 Class B Computing Device Peripheral | |||||
1 2 3 4 5 6 7 8 | PCE - PCS Licensed Transmitter held to ear | |||||
1 2 3 4 5 6 7 8 | DSS - Part 15 Spread Spectrum Transmitter | |||||
1 2 3 4 5 6 7 8 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | GSM/EDGE 850/1900, WCDMA/HSDPA Bands (FDD II, V), BT, 802.11 a/b/g/n, NFC, GPS Wireless Handheld Device | ||||
1 2 3 4 5 6 7 8 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 3 4 5 6 7 8 | Yes | |||||
1 2 3 4 5 6 7 8 | Modular Equipment Type | Does not apply | ||||
1 2 3 4 5 6 7 8 | Purpose / Application is for | Class II permissive change or modification of presently authorized equipment | ||||
1 2 3 4 5 6 7 8 | Original Equipment | |||||
1 2 3 4 5 6 7 8 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 3 4 5 6 7 8 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 3 4 5 6 7 8 | Grant Comments | C2PC as described in this filing. Output power is conducted. Operations in 5.15-5.25 GHz are restricted to indoor-only use. This device complies with the Dynamic Frequency Selection (DFS) requirements of Report and Order FCC 06-96 as a Client only without Radar Detection. This device and its antenna(s) must not be co-located or operated in conjunction with any antenna or transmitter except in accordance with FCC multi-transmitter RF exposure procedures. SAR compliance for body worn operating configurations must be restricted to belt-clips and holsters described in this filing, or which maintain a minimum separation distance of 1.5 cm and which contain no metallic component in the assembly. End-users must be informed of the body-worn operating requirements for satisfying RF exposure compliance. The highest reported SAR for head and body-worn accessory, product specific (wireless router), and simultaneous transmission use conditions are 0.24 W/kg, 0.41 W/Kg, 0.58 W/kg and 1.28 W/kg respectively. | ||||
1 2 3 4 5 6 7 8 | C2PC as described in this filing. Output power is conducted. This device and its antenna(s) must not be co-located or operated in conjunction with any antenna or transmitter except in accordance with FCC multi-transmitter RF exposure procedures. SAR compliance for body worn operating configurations must be restricted to belt-clips and holsters described in this filing, or which maintain a minimum separation distance of 1.5 cm and which contain no metallic component in the assembly. End-users must be informed of the body-worn operating requirements for satisfying RF exposure compliance. The highest reported SAR for head, body-worn accessory and personal wireless router (hotspot mode) and simultaneous transmission use conditions are 0.40 W/kg, 0.32 W/kg, 0.49 W/kg and 1.30 W/kg respectively. | |||||
1 2 3 4 5 6 7 8 | Output power is conducted. Operations in 5.15-5.25 GHz are restricted to indoor-only use. This device complies with the Dynamic Frequency Selection (DFS) requirements of Report and Order FCC 06-96 as a Client only without Radar Detection. This device and its antenna(s) must not be co-located or operated in conjunction with any antenna or transmitter except in accordance with FCC multi-transmitter RF exposure procedures. SAR compliance for body worn operating configurations must be restricted to belt-clips and holsters described in this filing, or which maintain a minimum separation distance of 1.5 cm and which contain no metallic component in the assembly. End-users must be informed of the body-worn operating requirements for satisfying RF exposure compliance. The highest reported SAR for head and body-worn accessory and simultaneous transmission use conditions are 0.24 W/kg, 0.41 W/Kg and 1.28 W/kg respectively | |||||
1 2 3 4 5 6 7 8 | Output power is ERP for Part 22H and EIRP for Parts 24E. This device and its antenna(s) must not be co-located or operated in conjunction with any antenna or transmitter except in accordance with FCC multi-transmitter RF exposure procedures. SAR compliance for body worn operating configurations must be restricted to belt-clips and holsters described in this filing, or which maintain a minimum separation distance of 1.5 cm and which contain no metallic component in the assembly. End-users must be informed of the body-worn operating requirements for satisfying RF exposure compliance. The highest reported SAR for head, body-worn accessory and personal wireless router (hotspot mode) and simultaneous transmission use conditions are 1.09 W/kg, 0.65 W/kg and 1.30 W/kg, and 1.30 W/kg respectively. HAC Rating is M3T4-2007. This device contains functions that are not operational in the U.S. Territories. This filing is only applicable for U.S. operations. | |||||
1 2 3 4 5 6 7 8 | Output power is conducted. This device and its antenna(s) must not be co-located or operated in conjunction with any antenna or transmitter except in accordance with FCC multi-transmitter RF exposure procedures. SAR compliance for body worn operating configurations must be restricted to belt-clips and holsters described in this filing, or which maintain a minimum separation distance of 1.5 cm and which contain no metallic component in the assembly. End-users must be informed of the body-worn operating requirements for satisfying RF exposure compliance. The highest reported SAR for head, body-worn accessory and personal wireless router (hotspot mode) and simultaneous transmission use conditions are 0.40 W/kg, 0.32 W/kg, 0.49 W/kg and 1.30 W/kg respectively. | |||||
1 2 3 4 5 6 7 8 | Output power is conducted. | |||||
1 2 3 4 5 6 7 8 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 3 4 5 6 7 8 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 3 4 5 6 7 8 | Firm Name |
RIM Testing Services
|
||||
1 2 3 4 5 6 7 8 |
CTC advanced GmbH (former CETECOM ICT Services )
|
|||||
1 2 3 4 5 6 7 8 |
Cetecom ICT Services GmbH
|
|||||
1 2 3 4 5 6 7 8 | Name |
M******** A********
|
||||
1 2 3 4 5 6 7 8 |
G****** S********
|
|||||
1 2 3 4 5 6 7 8 |
R**** H********
|
|||||
1 2 3 4 5 6 7 8 | Telephone Number |
519-8******** Extension:
|
||||
1 2 3 4 5 6 7 8 |
49-68********
|
|||||
1 2 3 4 5 6 7 8 |
49-68********
|
|||||
1 2 3 4 5 6 7 8 | Fax Number |
519-8********
|
||||
1 2 3 4 5 6 7 8 |
49-68********
|
|||||
1 2 3 4 5 6 7 8 |
49-68********
|
|||||
1 2 3 4 5 6 7 8 |
m******@rim.com
|
|||||
1 2 3 4 5 6 7 8 |
t******@ctcadvanced.com
|
|||||
1 2 3 4 5 6 7 8 |
r******@ict.cetecom.de
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15E | CC HX | 5180 | 5240 | 0.025 | |||||||||||||||||||||||||||||||||||
1 | 2 | 15E | CC HX ND | 5260 | 5320 | 0.038 | |||||||||||||||||||||||||||||||||||
1 | 3 | 15E | CC HX ND | 5500 | 5700 | 0.024 | |||||||||||||||||||||||||||||||||||
1 | 4 | 15E | CC HX | 5745 | 5825 | 0.024 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15C | CC HX | 2412 | 2462 | 0.07 | |||||||||||||||||||||||||||||||||||
2 | 2 | 15C | CC | 2402 | 2480 | 0.01 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
3 | 1 | 15C | CC | 13.56000000 | 13.56000000 | ||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
4 | 1 | 15B | CC | ||||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
5 | 1 | 15E | CC HX | 5180 | 5240 | 0.25 | |||||||||||||||||||||||||||||||||||
5 | 2 | 15E | CC HX ND | 5260 | 5320 | 0.038 | |||||||||||||||||||||||||||||||||||
5 | 3 | 15E | CC HX ND | 5500 | 5700 | 0.024 | |||||||||||||||||||||||||||||||||||
5 | 4 | 15E | CC HX | 5745 | 5825 | 0.024 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
6 | 1 | 22H | HC | 824.2 | 848.8 | 0.62 | 2.5 ppm | 246KGXW | |||||||||||||||||||||||||||||||||
6 | 2 | 22H | HX | 824.2 | 848.8 | 0.25 | 2.5 ppm | 243KG7W | |||||||||||||||||||||||||||||||||
6 | 3 | 22H | HC | 826.4 | 846.6 | 0.09 | 2.5 ppm | 4M17F9W | |||||||||||||||||||||||||||||||||
6 | 4 | 24E | HC | 1850.2 | 1909.8 | 1.05 | 2.5 ppm | 245KGXW | |||||||||||||||||||||||||||||||||
6 | 5 | 24E | HX | 1850.2 | 1909.8 | 0.49 | 2.5 ppm | 244KG7W | |||||||||||||||||||||||||||||||||
6 | 6 | 24E | HC | 1852.4 | 1907.6 | 0.23 | 2.5 ppm | 4M17F9W | |||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
7 | 1 | 15C | CC | 2412 | 2462 | 0.07 | |||||||||||||||||||||||||||||||||||
7 | 2 | 15C | CC | 2402 | 2480 | 0.01 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
8 | 1 | 15C | CC | 2402.00000000 | 2480.00000000 | 0.0040000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC