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Installation and Users Guide BlackBerry Handheld Model R857D-2-5 Handheld Installation and Users Guide Last revised 04/01/00 Part Number: xxxxx At the time of printing, documentation complies with versions:
Operating System 2.0.13, Applications 2.0, and Desktop 2.0. 1999-2000 Research In Motion Limited. All rights reserved. RIM, the RIM logo, Research In Motion, RIM 850 Wireless Handheld, RIM 857 Wireless Handheld, BlackBerry, BlackBerry Exchange Edition, the BlackBerry logo, the envelope in motion symbol and Always On, Always Connected are trademarks of Research In Motion Limited, RIM, Research In Motion Registered U.S. Patent and Trademark Office. All other brands, product names and company names mentioned herein may be trademarks or registered trademarks of their respective holders. DataTAC is a trademark of Motorola, Inc. Windows 95/98/2000, Exchange, and Outlook are either trademarks or registered trademarks of Microsoft Corporation. All other brands, product names, company names, trademarks, and service marks used herein are the property of their respective owners. Warning: This document is for the use of licensed users only. Any unauthorized copying, distribution or disclosure of information is a violation of copyright laws. While every effort has been made to ensure technical accuracy, information in this document is subject to change without notice and does not represent a commitment on the part of Research In Motion Limited. For more information on BlackBerry, call 1-877-BLK-BERRY. Research In Motion Limited 295 Phillip Street, Waterloo, Ontario, Canada N2L 3W8 Tel. (519) 888-7465 Fax (519) 888-6906 www.rim.net Printed In Canada KM0400/957ug.book FCC compliance statement (USA) FCC Class B Part 15 PENDING This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. WARNING Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the users authority to operate this equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not the manufacturers installed and used instructions, may radio communications. in accordance with cause interference harmful to There is no guarantee, however, that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help. Industry Canada Certification This device complies with Industry Canada RSS 119, under certification number Pending. IC Class B compliance This device complies with the Class B limits for radio noise emis-
sions as set out in the interference-causing equipment standard enti-
tled Digital Apparatus, ICES-003 of Industry Canada. IMPORTANT SAFETY INFORMATION Please read these safety instructions and the operation instructions provided in this manual before operating the RIM 857 Wireless Handheld or its charging cradle. Retain these instructions for future use. Remember to follow any special regulations governing the use of the RIM 857 Wireless Handheld and always switch it off in areas where radio devices are forbidden, or when it may cause interference or danger. Any safety laws and regulations pertaining to the use of cell phones and two-way radios will likely apply to your use of the handheld. We encourage you to follow such laws and regulations at all times. In particular, please observe all restrictions on the use of radio equipment in fuel depots (fuel storage and distribution areas), chemical plants, where blasting operations are in progress or in any other area in which restrictions on radio transmissions are imposed. In addition, the RIM 857 Wireless Handheld should not be used in locations that may be hazardous in which hazardous or combustible gases may be present. including, without limitation, locations The RIM 857 Wireless Handheld is not an FAA-approved electronic device for use on aircraft. Switch off the handheld when in an aircraft. The effect of the use of the handheld in an aircraft is unknown. Such use may affect aircraft instrumentation, communication and performance, may disrupt the network, and may be illegal. Operation of any radio transmitting equipment, including the handheld, may interfere with the functionality of inadequately protected medical devices, including pacemakers. Consult a physician or the manufacturer of the medical device if you have any questions. Additionally, the effect of the radio signals from the handheld on other electronic systems, including those in your car
(such as electronic fuel-injection systems, electronic anti-skid braking systems, and electronic cruise-control systems) is unknown and malfunction of these systems may result. Avoid using the handheld in any environment requiring your full attention, such as when driving a vehicle. Do not use the charging cradle as a means of storing your handheld while in a vehicle. When using a cradle, make sure that it is a cradle that RIM has supplied for that particular use of your handheld. Do not use any cradle, charging unit or any other accessory or attachment that is not manufactured or supplied by RIM or an authorized RIM accessories supplier. Use of any accessory or attachment that is not supplied or approved for use by RIM is not permitted as it may cause hazards. Do not place the RIM 857 Wireless Handheld or its charging cradle on any unstable surface, such as a cart, stand, tripod, bracket, or table. It may fall, causing serious injury to a child or adult, and serious damage to the handheld. Discard the handheld properly. As the unit contains a lithium battery, neither the handheld nor the lithium battery should be disposed of in fire. Dispose of the handheld containing the lithium battery in accordance with the laws and regulations in your area governing disposal of such cell types. Contact RIM if you have any questions concerning disposal of the handheld or the lithium polymer cell. The handheld should be operated only from the type of power source indicated on the marking label. Refer to the operating instructions starting on page 19 for more information on the battery and power supply. Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the charging cradle. Do not overload wall outlets, extension cords, or integral convenience receptacles as this can result in a risk of fire or electric shock. Never push objects of any kind into the RIM 857 Wireless Handheld through openings as they may short-out parts that could result in a fire or electric shock. Never spill liquid of any kind on the handheld. Do not use the handheld near water (for example near a bathtub or a sink, in a wet basement, near a swimming pool, etc.). The RIM 857 Wireless Handheld and its charging cradle should be situated away from heat sources, such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat. WARNING To reduce the risk of fire or electric shock, do not expose the handheld to rain or moisture. Unplug the charging cradle from the wall and refer the handheld and charging cradle for service to qualified service personnel if:
the power supply cord or plug is damaged liquid has been spilled or objects have fallen into the handheld or charging cradle the handheld or charging cradle has been exposed to rain or water the handheld or charging cradle has been dropped or damaged in any way the handheld or charging cradle does not operate normally by following the instructions contained in this manual the handheld or charging cradle exhibits a distinct change in performance Adjust only those controls that are covered in this manual. An improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the handheld or charging cradle to its normal operation. Unplug the charging cradle from the wall before cleaning. Do not use liquid or aerosol cleaners. Rather, use a damp cloth to clean the unit. Failure to observe all these instructions will void the Limited Warranty, and may lead to suspension or denial of services to the offender, or legal action, or both. Contents FCC compliance statement (USA) ..........................................3 Industry Canada Certification ................................................4 IMPORTANT SAFETY INFORMATION...................................5 Welcome to your wireless solution ............................................13 New for version 2.0.................................................................14 Upgrading to version 2.0 .......................................................15 Contents of your package ......................................................15 System Requirements .............................................................16 About this guide......................................................................17 About Research In Motion.....................................................17 Customer support ...................................................................18 Get to know your handheld.........................................................19 Handheld components...........................................................19 Turning on your handheld ....................................................22 Turning off the handheld.......................................................23 Description of keys .................................................................23 Setting the date and time .......................................................37 Setting message notification..................................................37 Setting message delete ...........................................................38 Using password protection ...................................................38 Summary and tips...................................................................43 Start sending email........................................................................45 Turning on/off the radio .......................................................45 Registering with the network................................................46 Installing the Desktop Software............................................47 Connect the handheld to your PC ........................................48 Enabling email redirection ....................................................50 Sending a message..................................................................51 Reading a message..................................................................53 Summary ..................................................................................55 Using the Desktop Software........................................................57 Installation and setup .............................................................57 Loading handheld applications ............................................58 Backing up files from handheld to the PC ..........................59 Synchronizing email and PIM...............................................62 Redirecting email ....................................................................64 Summary ..................................................................................67 Composing and sending messages.............................................69 Setting message options.........................................................69 Setting level of importance ....................................................72 Sending peer-to-peer messages.............................................73 Sending one-time messages...................................................75 Sending messages to many contacts ....................................76 Customizing the auto signature............................................77 Receiving delivery confirmation...........................................78 Attaching Address Book entries ...........................................79 Using AutoText .......................................................................80 Automatic formatting.............................................................86 Inserting symbols....................................................................88 Summary and tips...................................................................89 Receiving and reading messages ................................................91 Received message options .....................................................91 Receiving long messages .......................................................93 Sending file attachments........................................................94 Managing Address Book attachments .................................95 Adding contacts to Address Book ........................................96 Summary and tips...................................................................98 Managing messages.....................................................................101 Filing messages......................................................................101 Saving messages....................................................................103 Searching messages ..............................................................107 Deleting messages.................................................................115 Editing messages...................................................................119 Resending a message............................................................120 Marking a message as unread.............................................121 Marking all messages read ..................................................122 Summary and tips.................................................................123 Using the Address Book .............................................................125 Setting Address Book options .............................................125 Adding addresses .................................................................126 Viewing addresses ................................................................130 Editing addresses ..................................................................130 Deleting addresses................................................................131 Searching addresses..............................................................132 Summary and tips.................................................................132 Managing Tasks and Appointments........................................135 Using the Tasks function .....................................................135 Using the Calendar function ...............................................140 Summary and tips.................................................................152 Using the MemoPad and Calculator ........................................155 Using the MemoPad function .............................................155 Using the Calculator function .............................................158 Summary and tips.................................................................163 Customizing your handhelds options ....................................165 Setting the alarm ...................................................................165 Customizing handheld options ..........................................167 Handheld options .................................................................168 Summary ................................................................................177 Frequently asked questions .......................................................179 Alarm ......................................................................................179 Battery.....................................................................................179 Storage ....................................................................................180 Home screen ..........................................................................181 LCD screen.............................................................................181 Messages.................................................................................182 Punctuation............................................................................184 Desktop Software..................................................................185 Resetting the handheld ........................................................188 Specifications................................................................................191 Index ...............................................................................................195 Welcome to your wireless solution BlackBerry is a mobile email solution that includes the RIM 857 Wireless Handheld, charging/docking cradle, Desktop Software, and flat-rate airtime on a nationwide wireless data network. Equipped with a large 160x160 screen, rechargeable battery, 5 Mb of Flash memory, RIMs always on, always connected wireless technology and QWERTY keyboard design, the RIM 857 Wireless Handheld provides users with the ultimate palm-sized handheld for messaging and personal information. Get ready to experience the power of messaging with your handheld using functions such as:
Messages: Receive, read, reply to, compose, forward, save, file, and delete messages.
Compose: Create and send messages to Internet email addresses and to other handhelds.
Saved Messages: Store messages for future viewing. Search Messages: Locate messages in seconds with the powerful search tool.
Address Book: Store your personal directory of contact information, such as multiple phone and fax numbers, and email addresses. Enter notes for individual contacts and search the database to find specific contacts.
Calendar: Keep track of appointments using one of the four calendar views: Day, Week, Month, or Agenda.
Tasks: Add, edit, and delete tasks and mark tasks as complete.
Alarm: Set the alarm on the handheld to sound daily. 14 Welcome to your wireless solution New for version 2.0
MemoPad: Compose, edit, and delete notes, memos and lists.
Calculator: Perform basic mathematical operations and conversions.
Options: Customize the way the handheld notifies you of new messages; set the password; add, edit, and delete AutoText entries; set the current date; program the automatic on/off feature.
Lock: Lock the handheld with a password security screen so that only you can use it. (This function is only visible in the Home screen after you have set a password.) Turn Wireless Off / Turn Wireless On: Turn the handhelds radio off when radio communications, such as during a flight. Turn on the radio again to send and receive messages. interfere with other it may Power Off: Turn off the handheld at night or on weekends.
New for version 2.0 The handheld (pre-installed with BlackBerry version 2.0 software) now supports folder management, which gives you the ability to file messages on the handheld. When you first reconcile email (using the Intellisync tool) with your handheld, your desktop folder structure is transferred to the handheld. Any messages filed on the handheld are marked as read and moved into the corresponding desktop folder. (See page 101 for more information.) You can also set your Message List Options to delete messages on both the desktop and the handheld upon email reconciliation. (See page 69 for more information.) The updated Search Messages function allows you to create and save pre-defined searches on the handheld. You can use these searches in the Messages, Saved Messages, or Search Messages screens to find messages filed in a particular folder, sent to a Handheld Installation and Users Guide Welcome to your wireless solution Upgrading to version 2.0 15 particular address, or containing specific text. (See page 107 for more information.) The expanded Calendar function now supports recurring calendar appointments and offers you one of four views:
Day, Week, Month, or Agenda. The updated Desktop Software allows you to turn off email redirection if using the BlackBerry Enterprise Server. You can also select from which desktop folders you want email to be redirected. See the Redirector Settings online help for more information. For a complete list of new features for version 2.0 of the software, refer to the README.txt file, included when you install the Desktop Software. Upgrading to version 2.0 If you are currently using a previous version of the BlackBerry Software, you should upgrade to version 2.0. Before installing the new software on your desktop and your handheld, you should perform a backup to store the contents of your handheld (such as Address Book entries, messages, and calendar items) on your PC. See Chapter 3 or the Backup and Restore online help for more information on performing a backup. Once you have backed up your handheld information to your PC, follow the instructions on page 58 for information on installing the Desktop Software. Contents of your package Your package should contain the following:
Handheld
Cradle
Holster
This Installation and Users Guide Handheld Installation and Users Guide 16 Welcome to your wireless solution System Requirements Installation CD-ROM
Handheld Getting Started Card
If something from this package is missing or not working properly, contact the point of purchase. System Requirements The following components are required to install the Desktop Software:
Intel-compatible 486 or higher desktop with an available serial port
Windows 95/98/2000 with 8 Mb of RAM
Microsoft Exchange Client, Microsoft Outlook 97, Outlook 98
(Workgroup installation), or Microsoft Outlook 2000 with an email account on a Microsoft Exchange Server version 4.0 or higher, that is capable of receiving email from the Internet You must have the Desktop Redirector (Redirector.exe) running on a computer with a continuous connection to the companys Exchange Server. Use of the Desktop Redirector is not required if email will be redirected by the BlackBerry Enterprise Server. You have a Microsoft Exchange email account if:
You will be running Microsoft Outlook as your email client and, In Outlook, if you select Tools>Services, the dialog box contains a list of services that includes Microsoft Server. Handheld Installation and Users Guide Welcome to your wireless solution About this guide 17 About this guide This guide provides information for operating the handheld and for installing the Desktop Software. Note Tip Notes will appear in this format and will contain additional information to help you perform the task being described. Tips provide information about performing tasks and offer different options to perform tasks. A summary, including a list of relevant tips, is included at the end of each chapter. The Frequently asked questions chapter will help you further with your handheld. As well, the Desktop Software offers online help to guide you and answer your questions. To access the online help, select Help from any active window. About Research In Motion RIM is a world leader in the mobile communications market. Our current product portfolio includes mobile email solutions, wireless handhelds, and wireless modems. RIM has a history of developing breakthrough wireless data solutions. Our products are based on industry-leading technologies, providing the best in radio coverage, small size, high performance and long battery life. They offer the freedom of mobility and the ability to stay in touch with people and information. And as people discover new uses for wireless data technology, RIM will continue to address their needs and help them discover new frontiers in wireless data. Handheld Installation and Users Guide 18 Welcome to your wireless solution Customer support Customer support For customer support:
U.S. and Canada: 1-877-BLK-BERRY
Email: support@blackberry.net
Web: www.blackberry.net Handheld Installation and Users Guide 1 Get to know your handheld This chapter will help you get acquainted with your handheld before you start sending and receiving email. Handheld components Figure 1: Front view of handheld Here are some details on the handhelds main components:
LCD screen The LCD screen is your interface with functions such as composing and reading messages, setting tasks and appointments, viewing and editing contact information, customizing device options, and 20 Get to know your handheld Handheld components performing basic mathematical calculations. The Home screen displays the current signal strength and battery level of the handheld. In low light conditions, you can increase the readability of the LCD by using the backlighting feature. To activate backlighting, press the silver key once. The backlight will shut off automatically if you do not press any keys or use the trackwheel for more than 20 seconds.
(You can manually turn off the backlighting by pressing the silver key again.) Keyboard and trackwheel The 33-key QWERTY keyboard provides access to all of the regular alphabetic characters; numeric characters, a symbols library, punctuation, and special characters can be generated using the orange ALT key in combination with the other keys. For easy typing, hold the device in both hands and use your thumbs. Roll and click the trackwheel for navigation and selection. A trackwheel that clicks!
The trackwheel on the handheld has a unique feature for greater usability and performance: it clicks! Pressing down on the trackwheel with your thumb is comparable to the clicking function of your PC mouse. Click to open menus and to select functions and menu options. Holster (belt clip) A holster, equipped with a belt clip, accompanies the handheld. While in the holster, the handheld is protected and wearable. You can choose different forms of message notification based on whether the handheld is in or out of the holster. When you receive a new message and remove the handheld from the holster within five seconds, notification (based on how youve Handheld Installation and Users Guide Get to know your handheld Handheld components 21 set it) stops and the most recently received message will be open. If you pull the handheld out of the holster and quickly replace it, notification stops but the message will remain marked unread. See Setting message notification on page 37 for information on notification options. Serial port The serial port on the bottom of the handheld fits into the prongs of the docking cradle. You must connect the docking cradle to your PC to use the Desktop Software (provided on the CD with your package). The Desktop Software supports standard USB-to-serial port converters. See Chapter 3, Using the Desktop Software, for more information on installation procedures and serial connection details. Docking cradle The docking cradle provides a link between the handheld and your PC, so that you may use the Desktop Software provided with your package. See Chapter 3, Using the Desktop Software for more information on the cradle and the capabilities of the Desktop Software. Charger The handheld is designed to operate for one week or more on a full charge; exact battery life, however, will depend on factors such as usage and quality of coverage. The handheld contains an internal lithium cell. The docking cradle (see description above) is also used to recharge this cell. To charge the handheld, connect the AC adapter to the cradle's serial port connector, plug into a wall outlet, and insert the handheld into the cradle. The Desktop Software does not need to be running for charging to occur, nor does the cradle need to be Handheld Installation and Users Guide 22 Get to know your handheld Turning on your handheld connected to your PC. When the handheld is charging, the battery icon will change to a charging icon. Once the handheld is fully charged, the battery icon will replace the charging icon. See page 33 for a list of handheld status icons. The handheld can be kept at a full charge by topping up the battery every day for 10-15 minutes. From an empty battery, a full charge can be achieved in approximately 3 hours. It is not necessary to drain the battery completely before recharging. If the battery level becomes too low, the signal strength bars (located in the top right corner of the Home screen, next to the battery icon) will be replaced by BAT. This is an indication that it is time to recharge the handheld. In this state, all radio functions, such as sending and receiving email, will be disabled until the battery is recharged. Turning on your handheld When you receive your handheld, you must first insert it into the charging cradle and allow it to recharge to full battery power. (You can view the strength of the battery in the top right corner of the Home screen.) See page 48 for more information on connecting your handheld to your PC. 1. Press the silver key to turn on the handheld. From the Home screen you can select any of the handhelds main functions. 2. Using the trackwheel, scroll through the icons to view the functions. The name of each function appears at the bottom of the screen. Handheld Installation and Users Guide Get to know your handheld Turning off the handheld 23 3. To select a function, scroll to the appropriate icon and click the trackwheel to open that functions screen. Tip You can also select a function by pressing the underlined character in the functions name. For example, press M for Messages. Turning off the handheld There are two methods of turning off the handheld:
Press and hold the silver key until the handheld turns off. In the Home screen, scroll to the POWER OFF icon and click.
Description of keys The following chart describes special keyboard and trackwheel combinations that will help you navigate, compose messages, and configure options on the handheld. Key Function Power On/Off, Backlight SILVER KEY
Press the silver key once to turn on the handheld.
When the handheld is on, press the silver key once to activate backlighting. Press again to turn off backlighting. (Backlighting will turn off automatically if you do not press any keys for 20 seconds.)
Press and hold the silver key to turn off the handheld. Handheld Installation and Users Guide 24 Get to know your handheld Description of keys Key Function Scrolling and selecting TRACKWHEEL
Roll the trackwheel with your thumb to scroll up and down through screen lines, fields, and menu items.
Click (press down) the trackwheel with your thumb to open menus and select options, similar to the click function of a mouse used with your PC. Scroll through accented characters
When composing a message or entering text, press and hold a letter key while rolling the trackwheel to scroll through international characters/characters with accents. When the desired character appears, release the letter key. ALT characters ALT key The orange ALT key activates the numeric and symbol characters, printed in orange above the alphabetic keys.
Press the ALT key once to affect the next character you type. Press and hold the ALT key while you type to affect all characters. An A icon appears in the top right corner of your screen when the ALT key is active. Handheld Installation and Users Guide Get to know your handheld Description of keys 25 Key Function SHIFT key Horizontal scroll and changing options
Hold the ALT key while you roll the trackwheel to move the cursor horizontally across screen lines (except in the Home screen where ALT + ROLL will move the cursor vertically).
Hold the ALT key while you roll the trackwheel to scroll through field options. Capitalize alpha characters
Press the SHIFT key once to capitalize the next character that you type. Press and hold the SHIFT key while you type so that all letters are capitalized. An up arrow icon appears in the top right corner of your screen when the SHIFT key is activated. CAPs lock
Press ALT + CAP (RIGHT SHIFT) to activate caps lock mode. Any key that you press will be typed in upper case. Press SHIFT again to return to lower case mode. NUM lock
Press ALT + NUM (LEFT SHIFT) to activate num lock mode. Any key that you press in the upper row will be typed in its numeric form. Press SHIFT again to return to regular mode. Handheld Installation and Users Guide 26 Get to know your handheld Description of keys Key Function Select multiple messages ENTER key
Hold the SHIFT key while rolling the trackwheel in the Messages screen to select more than one message. You can file, delete, or save these messages, or mark them read or unread. Carriage returns, select highlighted items
Press the ENTER key to insert a regular carriage return, moving your cursor to a new line. Press the ENTER key to select the highlighted item. Instead of clicking the trackwheel to select the item, you can press the ENTER key to perform your task. Delete previous characters BACKSPACE
key Press the BACKSPACE key to move the cursor backwards and delete characters to the left of the cursor position. Handheld Installation and Users Guide Get to know your handheld Description of keys 27 Key Function Delete characters ahead of cursor, delete messages
Press the DEL key to erase characters to the right of the cursor position. Press the DEL key while composing a message to delete the selected character only. Press the DEL key in the Messages screen to delete the selected message. If you scroll to a date in the Messages screen and press DEL, a message appears asking if you wish to delete all messages prior to that date. Esc from screens/menus
Press the ESC key to hide (close) a menu. Press the ESC key repeatedly to return to the Home screen. Press the ESC key to cancel an action. Insert a space, scroll through field options
Press the SPACE key to insert a space between characters while you type. Press the SPACE key to insert the @ and . characters in Email fields. Press the SPACE key to toggle through field options. Escape key
(under trackwheel) SPACE key Handheld Installation and Users Guide 28 Get to know your handheld Description of keys Key Function Open symbols library for extra characters
Press ALT+SPACE to open the Select Symbol screen, from which you can insert the symbol you need. Symbols screen As described in the chart above, you can press ALT+SPACE to open the Select Symbol screen. The following characters are available for you to insert into your message:
To select a symbol, either scroll to a symbol and click, or press the associated alpha key under the desired symbol. You will return to your message with the symbol inserted. LCD interface The handhelds LCD screen is composed of the Home screen, function screens that are launched from the Home screen, and menus within each function. Icons are used throughout for message status, handheld status, and navigational aid. The following Handheld Installation and Users Guide Get to know your handheld Description of keys 29 sections provide details on the handhelds screens, menus, and icons. Backlighting
When the handheld is on, press the silver key to activate backlighting.
Backlighting is disabled after 20 seconds if you do not press a key or move the trackwheel. You can manually turn off the backlighting by pressing the silver key again. Function screens The functions list appears on the Home screen in rows of icons. To open a functions screen, scroll to an icon and click the trackwheel
(or, press the underlined character in the function name). Home screen Handheld Installation and Users Guide 30 Get to know your handheld Description of keys The following chart shows each function icon and describes the corresponding function:
Icon Description Receive, read, reply to, compose, forward, save, file, and delete messages. Messages Compose Saved Messages Search Messages Address Book Calendar Type and send messages to Internet email addresses or directly through peer-to-peer
(PIN option). important messages Store reference. for future Locate messages powerful search tool. in seconds with the Store your personal directory of contact information, such as multiple phone, fax numbers, and email addresses. Use the search function to locate a specific contact. Keep track of appointments using one of the four calendar views: day, week, month, or agenda. Handheld Installation and Users Guide Get to know your handheld Description of keys 31 Icon Description Add, edit, and delete tasks and mark tasks as complete. Tasks Alarm MemoPad Calculator Options Lock Set the alarm on the handheld to sound daily. Compose, edit, and delete important notes and memos. Perform basic mathematical operations and conversions. Customize the way the handheld notifies you of messages; set the password;
customize Autotext; set the date/time;
program the automatic on/off feature. Lock the handheld with a password security screen so that only you can gain access to it. This icon will only appear on the Home screen after you have set a password. Handheld Installation and Users Guide 32 Get to know your handheld Description of keys Icon Description Turn the handhelds radio off when it may interfere with other radio communications, such as during flight. You will not be able to send or receive messages until you turn the radio on again. Turn off the handheld whenever you prefer not to receive email messages or when you wish to conserve battery power. All queued messages will be delivered to your handheld once you turn it back on. Turn Wireless Off/Turn Wireless On Power Off Function menus Menus provide a list of options for the current function. You can open a function screens menu by clicking the trackwheel; the menu appears on top and covers approximately half of the screens width. Address Book function menu Handheld Installation and Users Guide Get to know your handheld Description of keys 33 Icons and graphical tools Home screen components The Home screen appears when you turn on the handheld. It is your starting point for using the handhelds functions. Home screen display In any of the function screens, press the ESC key to return to this Home screen. For a description of each function, see page 29. Handheld status icons These icons appear on the handhelds LCD screen to indicate battery power, coverage levels, and keyboard modes. Icon Description Battery power indicator Coverage strength indicator Charging indicator Handheld Installation and Users Guide 34 Get to know your handheld Description of keys Icon Description Data is being sent Data is being received ALT key mode is activated SHIFT key mode is activated NUM lock mode is activated Unread messages waiting Message status icons These icons appear on the handhelds LCD screen to indicate the status of pending, sent, and received messages. Icon Description Message is being sent Message has been sent out to the network Message sent to another handheld PIN number has been delivered Message pending (will be sent later) Handheld Installation and Users Guide Get to know your handheld Description of keys 35 Icon Description Composed message has been saved (not sent yet) Unread message transmission error Message returned, message transmission error New, unread message has been received Message has been read. Message has been filed. Status of message is high Scrolling through options The handheld provides alternate methods of performing the same function (e.g. using hotkeys instead of the trackwheel). In particular, there are four ways to change the configurable options on your handheld. These alternatives apply to all screens where you can change options, such as in the Date/Time, the New Appointment, or the Daily Alarm screens.
Use the menu. While in an option field, click to view the menu. Scroll to Change Options and click. A dialog box appears where you can scroll through your options. Once you reach the option you prefer, click the trackwheel. After setting all of the options in the screen, click to view the menu. Scroll to Save Options and click. Handheld Installation and Users Guide 36 Get to know your handheld Description of keys
Use ALT + roll. Hold the ALT key while rolling the trackwheel to scroll through the options. Release the ALT key once you reach your desired setting.
Use the keyboard. You can press the letter or number which represents your choice. For example, if you are in a time field, press the first number of the hour you want to specify.
Use the SPACE key. You can use the SPACE key to scroll through your options. Release the SPACE key once you have set the field to your preference. This method is used throughout the guide. Navigational icons These icons appear on the handhelds LCD screen to indicate positions within fields, lists, menus, and screens. Icon Description Indicates the cursor position You are at the bottom of a menu or screen; scroll the trackwheel up to view more items. You are at the top of a menu or screen; scroll the trackwheel down to view more items. You can scroll the trackwheel up or down to view more screen or menu items. You can scroll the trackwheel left or right to continue viewing icons on the functions list. Handheld Installation and Users Guide Get to know your handheld Setting the date and time 37 Setting the date and time 1. In the Home screen, scroll to the OPTIONS icon and click. 2. The Device Options screen appears. Scroll to Date/Time and click. The Date/Time screen appears. Scroll to the field you would like to set, then press the SPACE key to scroll through your options. 3. Click the trackwheel to view the menu. Scroll to Save Options and click. You return to the Device Options screen. Setting message notification You can customize the way the handheld notifies you when you receive a message. 1. In the Home screen, scroll to the OPTIONS icon and click. Handheld Installation and Users Guide 38 Get to know your handheld Setting message delete 2. In the Device Options screen, scroll to Notify and click. The Notify screen appears. Scroll to the field you would like to set, then press the SPACE key to scroll through your options. 3. Click the trackwheel to view the menu. Scroll to Save Options and click. You return to the Device Options screen. See page 171 for more information on the notification options. Setting message delete You can configure your Messages screen so that messages deleted on your handheld are also deleted on your desktop each time you reconcile email using the Intellisync tool. See page 71 for more information. Using password protection By setting a password for your handheld, you ensure greater security against others using the handheld. Handheld Installation and Users Guide Get to know your handheld Using password protection 39 You can specify the length of time that the handheld is idle before the password security screen appears. Once the handheld is left idle for that amount of time, you will need to type your password to use the handheld. You can also manually activate the password security screen by selecting the Lock function from the Home screen. You should lock your handheld if you leave it unattended. If you do not want the password security screen to appear, you must disable your password in the Security screen. Note Password security screen If you have entered information in the Owner screen of the Options function, it will appear on the password security screen. We recommend that you include your own (or your companys) contact information in case the handheld is lost. If an incorrect password is entered 10 times, all information could be erased from the handheld for security reasons. You should regularly backup any information from your handheld that might not have originated on your PC. See Chapter 3 or the Backup and Restore online help for more information. Handheld Installation and Users Guide 40 Get to know your handheld Using password protection To enable password protection You should set a password so that no one can use your handheld without knowing the password. 1. 2. In the Home screen, scroll to the OPTIONS icon and click. In the Device Options screen, scroll to Security and click. The Security screen appears. While in the Password: field, press the SPACE key to enable the password. A dialog box appears, prompting you to enter a minimum 4 character password. Press ENTER when you are finished. You will have to enter your password again to verify it. 3. In the Security Timeout: field, set how much idle time should pass before the password security screen will appear. Press the SPACE key to scroll through your options. Release the SPACE key once you have set the field to your preference. 4. Click the trackwheel to view the menu. Scroll to Save Options and click. You return to the Device Options screen. Handheld Installation and Users Guide Get to know your handheld Using password protection 41 If the password is enabled, you will need to enter it when connecting the handheld to your PC for use with the Desktop Manager. With the handheld in the cradle, you must type your password before you can gain access to the Desktop Manager tools. Note The password security screen will prompt you to Press any key. Type the first letter of your password to gain access to the Enter Password dialog box. Type the remaining letters of your password to resume using the handheld. Once you have set a password, you need to enter it to use the Security screen again. In addition, if you turn off the handheld with the password security screen enabled, you will need to enter the password once you turn on the handheld again. To lock the handheld Once you have enabled your password in the Security screen, you can lock the handheld whenever you like. A lock icon will appear on the Home screen. 1. 2. In the Home screen, scroll to the LOCK icon and click. The password security screen appears and you will need to enter your password to use the handheld. Note The information you entered in the Owner screen of the handheld options will appear on the password security screen. If you did not enter any information, default information appears. See page 173 for more information on the Owner screen. To disable password protection Once you disable your password, the password security screen will no longer appear. 1. In the Home screen, scroll to the OPTIONS icon and click. Handheld Installation and Users Guide 42 Get to know your handheld Using password protection 2. The Device Options screen appears. Scroll to Security and click. A dialog box appears, asking you to type your password. Once you do so, press ENTER to open the Security screen. 3. While in the Password field of the Security screen, press the SPACE key to change the Password option to Disabled. 4. Click the trackwheel to view the menu. Scroll to Save Options and click. You return to the Device Options screen. Handheld Installation and Users Guide Get to know your handheld Summary and tips 43 Summary and tips In this chapter, you learned about the various components and features of the handheld. Youve also performed a basic setup including setting the date and time, setting message notification, and enabling password protection. Youre now ready to start sending email. Getting to know your handheld - Tips
Press the first letter of an item in an options list, menu, or choice list to jump directly to the item.
Press Y to select Yes in a pop-up dialog box.
Press N to select No in a pop-up dialog box.
Press C or ESC to select Cancel in a pop-up dialog box.
Press ALT and click the trackwheel to select an icon. Roll the trackwheel to move the icon to another position, and click the trackwheel to drop it into the new position. Handheld Installation and Users Guide 2 Start sending email Now that youre more familiar with the handheld, you can start sending and receiving email! The following steps will help you get started:
1. Turn on the radio. 2. Register with the wireless network (if necessary). 3. Install the Desktop Software on your PC. 4. Connect the handheld to your PC using the cradle. 5. 6. Enable email redirection. Send a test message. 7. Read the test message. Turning on/off the radio When you receive your handheld, you must first insert it into the charging cradle and allow it to recharge to full battery power. The wireless radio will be turned off, and the handheld cannot communicate over the network. You must turn on the radio before you can send and receive messages. 46 Start sending email Registering with the network In the Home screen, scroll to the TURN WIRELESS ON icon and click. You will notice that the TURN WIRELESS ON icon was an antenna, but when you select the icon, the function name changes to TURN WIRELESS OFF and the icon changes to an airplane. The airplane icon is a reminder to turn off your handhelds radio when on an airplane, in a hospital, or any place that it may interfere with other radio transmissions and frequencies. The icon will change depending on whether the wireless radio is on or off. There should be two messages in the Messages screen when you first receive your handheld to introduce you to your handheld and some of its basic features. Registering with the network After you turn on the wireless radio, a Registration message should arrive. In the rare case that the Registration message does not arrive, check the Home screen to ensure you are in coverage. (You are in coverage if you have one or more bars beside the coverage indicator in the top right corner of the Home screen.) Register your handheld using this procedure. Handheld Installation and Users Guide Start sending email Installing the Desktop Software 47 1. 2. 3. In the Home screen, scroll to the OPTIONS icon and click. In the Device Options screen, scroll to Network Settings and click. In the Network Settings screen, ensure that the Roaming: field is set to your country (U.S. or Canada) and that the Radio: field is set to On. Verify that the Status: field is set to Active. 4. Click to view the menu. Scroll to Register Now and click. If you are in coverage, the Registration message should arrive within a few seconds. Note If the Status: field in the Network Settings screen is not set to Active, contact customer support. Installing the Desktop Software You must install the Desktop Software in order to send and receive email, Information Management data, and use the other Desktop Software tools. synchronize your email and Personal Handheld Installation and Users Guide 48 Start sending email Connect the handheld to your PC 1. Insert the CD-ROM into the appropriate drive. The Setup program starts automatically. Follow the instructions on your screen, using the default paths and names recommended for the Desktop Software. 2. One Setup window asks you to select the method of email redirection: either the BlackBerry Desktop Redirector or the BlackBerry Enterprise Server. If you are unsure as to which method youll be using to redirect email from your Inbox to your handheld, contact your IT administrator. 3. When Setup is complete, you may choose to open the README file and run the Desktop Software right away. After installation when you have restarted your PC, you will be prompted to choose an email box profile from a drop-down list (your profile is usually your name). Connect the handheld to your PC When connecting the handheld to the PC, use only the charging cradle provided by Research In Motion Limited. Note When you first receive your handheld, you must insert it into the cradle (with the AC connector plugged into a power outlet) and allow the handheld to fully charge to activate it. 1. 2. Ensure that you have properly installed the Desktop Software. If it is not already open, launch the Desktop Manager by selecting it from the Start>Programs menu. Insert the end of the cradle cable into a COM port on the back of your PC. Connect the AC adapter to the cradle cable as shown below. Plug the AC adapter into an available power outlet. Handheld Installation and Users Guide Start sending email Connect the handheld to your PC 49 3. Secure the handheld in the cradle by inserting the connector port on the bottom edge of the handheld into the connector prongs of the cradle and press firmly in place. Note If the password is enabled, you must enter it before you can connect to the desktop. See page 38 for more information on the password. 4. In the Desktop Manager, ensure that your PC recognizes a connection with the handheld. Select Options>Serial Settings to open the Settings window. Click Detect. Note The message Handheld not found will appear if the PC cannot detect the handheld on a serial port. If the handheld and charging cradle cable both appear to be connected securely, ensure that no other devices are sharing the serial port, such as a PCMCIA card or IrDA unit. Ensure that there is no other connectivity software running on your PC, and that you are not using the same port as your mouse. 5. After connection is successful, click OK to exit the Settings window. The Desktop Manager will show the handhelds PIN and Current Status in the status bar. Handheld Installation and Users Guide 50 Start sending email Enabling email redirection Generate a security key for the handheld 1. When you have connected successfully to your PC, a dialog box will prompt you to generate an encryption key by moving your mouse. 2. To remove the handheld from the charging cradle, brace the bottom of the cradle with one hand and gently pull the handheld up out of the cradle. Enabling email redirection If your PC will be redirecting email from your desktop to the handheld, you must run the Desktop Redirector on your PC. (The Desktop Redirector software is installed at the same time the Desktop Manager is installed.) To launch the Redirector, select it from your Start>Programs menu. In the Redirector Status window, you will notice that the Status field indicates Running and the PIN field shows your handhelds personal identification number. Now that you have activated your handheld and completed the installation, you are ready to begin sending and receiving email. If your company will be redirecting email to your handheld using the BlackBerry Enterprise Server software, you do not have to run the Desktop Redirector. Please ensure that your IT administrator has set up your handheld on the BlackBerry Enterprise Server. You can still use the Redirector Status window to view your email redirection status. The Status field will show the name of the BlackBerry Enterprise Server that is redirecting your email. Handheld Installation and Users Guide Start sending email Sending a message 51 Sending a message You can send a message to an existing contact or add a new contact while composing your message. Note You can also compose a message while in the Messages, Address Book, or Saved Messages screens. Click the trackwheel to view the menu. Scroll to Compose Message and click. Follow steps 2-6 below to compose and send your message. 1. 2. 3. In the Home screen, scroll to the COMPOSE icon and click. In the To: screen, click the trackwheel to view the menu; scroll to New Address and click. (Once you have entries in your Address Book, you can scroll to a name. See page 126 for more information on adding Address Book entries.) In the New Address screen, enter your own email address information and press ENTER after each field. 4. Click the trackwheel to view the menu. Select Save Address by clicking again. You return to the To: screen with your new contact selected. Click the trackwheel to view the menu where you select Email as your send method. Handheld Installation and Users Guide 52 Start sending email Sending a message 5. Type a subject line and press ENTER to begin typing your message. When you are finished composing your message, click the trackwheel to view the menu; select Send Message by clicking again. The Messages screen shows a list of message headers for each message youve sent or received; the header includes the time sent or received, the recipient or sender, and the subject line. You will see Handheld Installation and Users Guide Start sending email Reading a message 53 one of the following icons to the left of the message header to indicate the messages status. Message is being sent Message has been sent out to the network Message is pending (will be sent later). This icon will appear if you are out of a coverage area or the network is busy. See Chapter 4 for more information on composing and sending messages. Reading a message When you receive your test message, follow these steps to read it. 1. 2. 3. In the Home screen, scroll to the MESSAGES icon and click. In the Messages screen, scroll to the new message (the message header with an unread message icon beside it) and click to view the menu. Select Open Message by clicking again. Tip Open messages quickly by double-clicking the trackwheel. The new message appears on your screen. Scroll down to read the entire message. Scroll up past the subject line of the message to view the current folder, the message status, the recipient(s), the sender, and the date. Handheld Installation and Users Guide 54 Start sending email Reading a message 4. Press ESC to return to the Messages screen or click the trackwheel to view the menu, then scroll to select your next option. See Chapter 5 for more information on receiving and reading messages. Note If you slide the handheld out of the holster within five seconds of notification, the notification stops and the most recently-received message will be open. If you pull the handheld out of it, notification stops but the message will remain closed and marked unread. See page 37 for more information on setting message notification options. the holster and quickly replace Handheld Installation and Users Guide Start sending email Summary 55 Summary Youve just sent and received your first wireless email message! In this chapter, you learned the steps that are required for email redirection to occur. You can turn on the radio, register with the network, install the Desktop Software on your PC, connect the handheld to your PC, and enable email redirection. You are now ready to learn more about the Desktop Software. Handheld Installation and Users Guide 3 Using the Desktop Software The Desktop Software can synchronize your messages, contacts, appointments, memos, and tasks between your PC and handheld. You can also backup any important information from the handheld to your PC, edit the Address Book and AutoText files, restore data back to the handheld, configure email redirection settings, and load new applications onto the handheld, all using the Desktop Softwares convenient Windows interface. Note You will find basic instructions in this chapter for using the Desktop Software and its tools; you can find more detailed information in the online help. From any window, select Help to view procedures. Installation and setup The Start sending email chapter will guide you through the process of installing the Desktop Software, and connecting your handheld to the PC for using the Desktop Software tools. 58 Using the Desktop Software Loading handheld applications Loading handheld applications If necessary, use the Application Loader tool to update the software on the handheld and add any new applications that might be available. Note Before updating your handheld with new software using the Application Loader, use the Backup and Restore tool to save any important information from the handheld to your PC. See page 60 for more information. 1. Place your handheld in the cradle and connect it to your PC. In the Desktop Manager, double-click Application Loader. The Welcome to Application Loader window appears. The handheld must be connected before you can load new software. See page 48 for more information on connecting to the PC. 2. In the Desktop Manager, double-click Application Loader. The Welcome to Application Loader window appears. 3. Click Next> to start the process of loading new software onto your handheld. An Initialization Progress dialog box appears on your PC to indicate that the Application Loader is connecting to your handheld and is reading your handhelds configuration. At the same time, your handhelds LCD will read Loader activity.... Wait until initialization is complete and the dialog box disappears. The Optional Application Selection window appears, displaying the applications available that you can choose to download to your handheld. 4. Select the check boxes next to the names of the applications you want to load and click Next>. Any applications that do not have a check mark beside them will be erased from the handheld (even if you have them currently loaded). Handheld Installation and Users Guide Using the Desktop Software Backing up files from handheld to the PC 59 5. 6. 7. The Existing Data Preservation window appears. In the Application Data section, select the check box if you want to delete the information on your handheld (including your messages and address book entries). If you select this check box, ensure that any important information is backed up first. In the Applications section, select the check box if you wish to erase the applications from your handheld before loading updated ones. You should select this option if you are loading applications after a failed load operation. Click Next> to continue. The Summary window appears, displaying the application versions that will be downloaded to your handheld. Verify that the information is correct and click Finish. The Load Progress dialog box appears and the new files are added to your handheld. 8. When loading is complete, the Loader dialog box will indicate whether loading was successful. If loading was not successful, make sure that your handheld is in the cradle and the cradle is connected to your PC properly. Then, repeat these steps. Click OK to return to the Desktop Manager. Note After the loading process is complete, you will need to turn on your handhelds radio to send and receive messages. See page 45 for more information on turning on the radio. Backing up files from handheld to the PC Use the Backup and Restore tool to save any handheld files to your PC or restore previously-saved files back to your handheld. Additionally, you can use it to customize the Address Book and AutoText files: create new entries, edit existing entries, and delete Handheld Installation and Users Guide 60 Using the Desktop Software Backing up files from handheld to the PC the entries on your PC. You can also import your PCs Address Book entries onto your handheld. Note Before updating your handheld with new software using the Application Loader, use the Backup and Restore tool to save any important information from the handheld to your PC. See the online help topic Advanced backup and restore for more information on editing AutoText and Address Book entries. To backup files from handheld to PC 1. Place your handheld in the cradle and connect it to your PC. In the Desktop Manager, double-click Backup and Restore. The Backup and Restore window appears. 2. To backup everything on your handheld, click the Backup button. The Select file for Full Backup window appears. The default file name will be Backup-todays date.ipd. Select the location and name of the file as desired and click Save. 3. A dialog box will chart the progress of the data transfer from the handheld to your PC. Once the information has been saved to your PC, you return to the Backup and Restore window. Note to your PC by You can backup specific databases performing an Advanced backup. See the online help topic Performing an Advanced backup for more information. To import files from your PC to the handheld If you would like to import entries from your PC to the handheld, see the online help topic Importing Address Book entries for more information. Handheld Installation and Users Guide Using the Desktop Software Backing up files from handheld to the PC 61 To restore files back to the handheld 1. Place your handheld in the cradle and connect it to your PC. In the Desktop Manager, double-click Backup and Restore. The Backup and Restore window appears. 2. To restore everything that was saved previously from your handheld, click the Restore button. The Select file for Full Restore window appears. Select the file name that contains the information you want to restore and click Open. 3. A dialog box will chart the progress of the data transfer from the PC to your handheld. Once the information is retrieved and organized, another dialog box appears, warning you that you are replacing the information currently stored in the listed databases of the handheld. 4. Click Yes to continue. Once the information has been restored to your handheld, you return to the Backup and Restore window. Note You can restore only specific databases to your handheld by performing an Advanced restore. See the online help topic for more information. Performing an Advanced restore Handheld Installation and Users Guide 62 Using the Desktop Software Synchronizing email and PIM Synchronizing email and PIM Using the Intellisync tool, you can reconcile email messages and synchronize your PIM applications. Note See the online help for complete instructions on reconciling your email and for specific information based on the PIM application you use on your PC. You can also update the handhelds date and time using the Intellisync tool. See the online help for information. In the Intellisync window, click the Auto start button to specify settings for automatic synchronization. To configure email reconciliation Note Unless you want to specify any personal folders from which email should be reconciled, the default settings in the Email Configuration window should be suitable for email reconciliation. 1. Place your handheld in the cradle and connect it to your PC. In the Desktop Manager, double-click Intellisync. The Intellisync window appears. 2. Click Configure email.... The Email Configuration window appears. 3. In the Folder content synchronization section, select the type of action that you want to occur when you reconcile your email. You can change the placement of your email messages on your handheld only by selecting Import moves and deletes to handheld only. Or you can choose to synchronize any moves Handheld Installation and Users Guide Using the Desktop Software Synchronizing email and PIM 63 and deletes on either system by selecting Synchronize moves and deletes. Note If you select the second option, you need to select which location should dominate if a message has been moved or deleted on both the handheld and the desktop. 4. In the Personal Folder section, you can select any personal folders with which you want to synchronize. You can include these personal folders if you want the email in those folders to be synchronized with your handheld as well. 5. Click OK to return to the Intellisync window. 6. Once you have configured email reconciliation, ensure that the check box next to Reconcile email is selected in the Intellisync window. Click Synchronize now to perform the operation. Note Email reconciliation transfers the structure of your desktop folders to your handheld. Therefore, you must perform an email reconciliation before you will be able to file messages on your handheld. Each time you create a new folder on your desktop, you will have to perform an email reconciliation to transfer the folder to your handheld. If you use the Application Loader tool and choose to remove the current information from the handheld, you will need to perform an email reconciliation to transfer the folders to your handheld again. See the online help in the Intellisync tool for more information. To configure PIM synchronization 1. Place your handheld in the cradle and connect it to your PC. In the Desktop Manager, double-click Intellisync. The Intellisync window appears. Handheld Installation and Users Guide 64 Using the Desktop Software Redirecting email 2. synchronization In the Intellisync window, click Configure PIM... to customize settings. The Handheld your PIM Configuration window appears. Select a PIM application
(Address Book, Calendar, MemoPad, or Tasks) and click Choose. 3. In the Choose Translator window, select the PC program
(called the translator) that you use and click OK. 4. You can configure other options in these windows such as field mapping, synchronization filters, and conflict resolution settings, depending on the translator that you have selected. See the online help for more information. 5. Once you have configured all the PIM applications, ensure the the check box next to Synchronize PIM is selected in the Intellisync window. Click Synchronize now to perform the operation. Redirecting email The Desktop Redirector will deliver email from your PC to the handheld, based on how you configure the settings in the Redirector Settings tool. Whenever the Desktop Redirector is running, you can double-click the Desktop Redirector icon in the SysTray to maximize the Handheld Installation and Users Guide Using the Desktop Software Redirecting email 65 Redirector Status window, which displays the status of any email transactions between the handheld and your PC. WARNING If youre using the Desktop Redirector, your computer must be powered ON at all times with the Desktop Redirector running. If your computer is turned off, your email will not be redirected to the handheld. Closing the Redirector Status window will stop email redirection and the icon will no longer appear in the SysTray. If you accidentally close instead of minimize the window, open the program again for redirection to continue. If your company uses the BlackBerry Enterprise Server to redirect email, the Desktop Redirector does not have to be running in order for your email to be redirected. To check your email redirection settings 1. Place your handheld in the cradle and connect it to your PC. In the Desktop Manager, double-click Redirector Settings. The Redirector Settings window appears, organized into the General, Filters, Security, and Advanced tabs. 2. 3. 4. In the General tab, you can select options for handheld behaviour when in the cradle, set your auto signature, and turn off email redirection. In the Security tab, you can generate security keys for encryption and decryption of your messages. Unless you change the settings, you are automatically prompted to generate security keys when you insert your handheld into the cradle, if keys need to be generated. In the Filters tab, you can view the default filters that have been set for redirecting email to your handheld. These defaults can be disabled, enabled, or deleted.
The CC Default filter sends only the message header to Handheld Installation and Users Guide 66 Using the Desktop Software Redirecting email your handheld when your address appears in the CC: field of the message.
The To: and BCC: Default filter forwards all messages to your handheld when your address appears in the To: or BCC: fields of the message. Note If the body of your messages arent being redirected from your PC to the handheld, check to see how these messages are addressed to you. If you are addressed in the Cc: field of the message, the default filter will not redirect the body of the message to you. 5. In the Advanced tab, you can control the settings that affect the email profile being used, folder redirection settings, and whether or not you want a copy of messages saved in the Sent Items desktop folder. Once you have specified all of your email redirection settings, click OK. To add a redirection filter Filters help you manage your email by automatically performing actions on received messages using filter settings (rules). Rules are the sets of conditions and actions that make up a filter. Use the following procedure to create a new redirection filter:
1. 2. 3. In the Filters tab of the Redirector Settings window, click New to open the Add Filter window. In the Filter Name field, type a name to describe the new filter. The list of conditions below the filter name can be activated by selecting the check box beside each field. Any email message arriving at your desktop that meets the condition(s) will be subject to this filter. Handheld Installation and Users Guide Using the Desktop Software Summary 67 4. When you have selected the conditions that must be fulfilled for this filter, decide whether the message will be forwarded to the handheld, forwarded with Level 1 priority, forwarded with only the header, or held at your PC. 5. When you have set the conditions and actions, click OK. On the Filters tab you will see the new filter in the list. To rearrange the order of your filters, select the filter youd like to move and click the up or down arrow buttons. Note As each email message arrives at your PC, the first filter rule listed that matches the criteria of that message will dictate whether that message will be redirected. Therefore, when adding a filter that is more restrictive in nature than the defaults, ensure that it is placed at the TOP of the filter list, so that it will be applied first to the incoming messages. If you have set Inbox Assistant rules on your desktop to move specific messages to a different folder as soon as they arrive in your Inbox, these messages will only be forwarded to your handheld if you specify email redirection from that folder. You can change the folders from which email is redirected in the Advanced tab. See the online help for more information on folder redirection and the Advanced tab. Summary In this chapter, you learned how to use the Desktop Software. You can update your handhelds applications, backup and restore information, synchronize email and PIM, and redirect email. In the next chapter, youll discover more about composing and sending email. Handheld Installation and Users Guide 4 Composing and sending messages In the previous chapters of this guide, you learned about your handhelds main components, the general procedures required for sending and reading messages, and the Desktop Softwares tools. This chapter explains the different features that the handheld offers for advanced composing and sending capabilities. Setting message options You can change the message options for all message types -
received, saved, and sent. You can choose:
Display Time: shows the time the message was sent or received.
Display Name: shows the name of the sender or the recipient.
Confirm Delete: confirms deletion of messages.
Delete On: deletes messages on handheld only or on the handheld and desktop.
Hide Filed Messages: hides filed messages in the Messages screen. 70 Composing and sending messages Setting message options To set message options 1. In the Home screen, scroll to the MESSAGES icon and click. 2. 3. In the Messages screen, click the trackwheel to view the menu. Scroll to Options and click. The Message List Options screen appears. Scroll to the field you would like to set, then press the SPACE key to scroll through your options. Release the SPACE key once you have set the option to your preference. 4. When you have made the required changes to the fields, click to view the menu. Scroll to Save Options and click. You return to the Messages screen. Note You can also change the message options from the Saved Messages screen. Handheld Installation and Users Guide Composing and sending messages Setting message options 71 To set message delete on handheld and desktop You can configure your Messages screen so that messages deleted on your handheld are also deleted on your desktop each time you reconcile email using the Intellisync tool. 1. In the Home screen, scroll to the MESSAGES icon and click. 2. Click to view the menu. Scroll to Options and click. In the Message List Options screen, set the Delete On: field to Desktop and Handheld. 3. To test this feature, delete a message on your handheld which you no longer need. Synchronize email using the Intellisync tool. (See Chapter 3 or the online help topic Reconciling email for more information.) The message is deleted from your desktop and your handheld. Note Any filed messages that you delete on your handheld will also be deleted from the corresponding desktop folders as long as the Delete On: field of the Messages List Options screen is set to Desktop and Handheld. Handheld Installation and Users Guide 72 Composing and sending messages Setting level of importance Setting level of importance You can change the level of importance of a message that you are composing. 1. 2. 3. In the Home screen, scroll to the COMPOSE icon and click. In the To: screen while composing a message, click to view the menu. Scroll to Options and click. The Current Message Options screen appears. In the Importance: field, press the SPACE key to change the importance level of the message you are composing from Normal to High. 4. Click to view the menu. Scroll to Save Options and click. You return to the message you are composing. When you have Handheld Installation and Users Guide Composing and sending messages Sending peer-to-peer messages 73 finished composing the message, click to view the menu. Scroll to Send Message and click. Note An exclamation mark appears beside the sent message in the Messages screen, to indicate that the message was of high importance. You can also view the importance level of a message by opening it and scrolling to the top. Messages that you receive with High importance status will appear in the Messages screen in bold text. If you set the Consider PIN Level 1 field to Yes in your Message List Options, PIN messages will also appear in the Messages screen in bold text. Once you read the message and return to the Messages screen, the message is no longer in bold text. See page 69 for more information on setting Message List Options. Sending peer-to-peer messages A PIN is a number that the wireless data network service uses to identify each handheld on the network; it is similar to a phone number. If you know the PIN of another handheld, you can use that number to send a peer-to-peer message to that handheld directly. Note PIN messages do not go through your desktop. They will not appear in your desktop Inbox or Sent Items lists. 1. 2. In the Home screen, scroll to the COMPOSE icon and click. The To: screen appears. Scroll to and click an existing contacts name for which you have a PIN included in the contacts information. Click the trackwheel to view the menu. Scroll to Use PIN and click. Handheld Installation and Users Guide 74 Composing and sending messages Sending peer-to-peer messages 3. Type a subject line and press ENTER to begin composing your message. 4. Once you have finished composing your message, click the trackwheel to view the menu. Scroll to Send Message and click. You return to the Messages screen where a checkmark will appear to indicate that the message has been sent. The checkmark will change to a D when the message has been delivered to the users handheld. If you are sending a message to more than one PIN Handheld Installation and Users Guide Composing and sending messages Sending one-time messages 75 number, the checkmark will change to a D when the message has been delivered to all the recipients handhelds. Note To find your PIN number, check the information in the Status screen of the Options function. You can also find out your PIN number by placing your handheld in the cradle and running the Desktop Software. Sending one-time messages This send option is a short-cut method and the recipients address will NOT be saved in your Address Book. 1. 2. In the Home screen, scroll to the COMPOSE icon and click. The To: screen appears. Scroll to [Use Once] and click to view the menu. Select a send method - either Email or PIN. (For this exercise, select Use Email.) 3. The One Time Email screen appears and you can type your contacts email address. Click the trackwheel to view the menu and select Continue by clicking again. Handheld Installation and Users Guide 76 Composing and sending messages Sending messages to many contacts 4. Type a subject and press ENTER to begin composing your message. When you are ready to send the message, click the trackwheel to view the menu. Scroll to Send Message and click. From the Messages screen you can view the sent messages status. Sending messages to many contacts You can send a message to more than one recipient and choose whether recipients are addressed directly (To:), carbon copied (CC:), or blind carbon copied (BCC:). See the Address Book chapter for information on adding contacts to your Address Book. 1. 2. In the Home screen, scroll to the COMPOSE icon and click. In the To: screen (after selecting a main recipient and a send method), click the trackwheel to view the menu. Click either Add To:, Add Cc:, or Add Bcc:. (For this exercise, select Add Cc:.) 3. The Cc: screen appears, listing all of your contacts names. Scroll to a name. (Alternatively, you can type the first letters of Handheld Installation and Users Guide Composing and sending messages Customizing the auto signature 77 your contacts name to start a search and then scroll to the name.) Click the trackwheel to view the menu, then scroll to Continue and click. 4. You return to the To: screen where the additional recipient appears in the list. Type your subject in the Subject: field and press ENTER to begin composing your message. 5. When you have finished composing your message, click to view the menu. Scroll to Send Message and click. Note When you add a recipient to your message, the same send method (Email or PIN) must be used for all. By default, the send method selected for the main recipient will be used for all. Customizing the auto signature Once you install the Desktop Software, an auto signature is included on all email messages sent from your handheld. You can customize this text in the Redirector Settings tool of the Desktop Handheld Installation and Users Guide 78 Composing and sending messages Receiving delivery confirmation Software. See the online help for more information on how to change the auto signature. Note The auto signature is only included on messages which use email as the send method. Messages that use the PIN send method will not have an auto signature included with them. To disable the auto signature, clear the text in the Redirector Settings tool of the Desktop Software. Receiving delivery confirmation When you send a message to another handheld user using the PIN method, you receive confirmation when the message has been delivered. You can also receive confirmation when sending a message by email. 1. 2. In the Home screen, scroll to the COMPOSE icon and click. Select the recipients of the message by following the procedure on page 51. In the Subject: field, type <confirm>, followed by your subject line. Handheld Installation and Users Guide Composing and sending messages Attaching Address Book entries 79 3. Type your message and then send it. When the message has been delivered to the recipients handheld, you will receive a new message indicating that your sent message has arrived. Note You will have to use the Select Symbol screen (press ALT+SPACE) to insert the angle brackets in the subject line. See page 88 for more information. Attaching Address Book entries You can send an Address Book entry as an attachment. 1. In the Home screen, scroll to the COMPOSE icon and click. 2. While you are composing your message, click the trackwheel to view the menu. Scroll to Attach Address and click. 3. The Attach: screen appears, listing all of your contacts names. Scroll to a contact and click to view the menu. Scroll to Use Address and click. Handheld Installation and Users Guide 80 Composing and sending messages Using AutoText 4. You return to the To: screen and you can see that your message now contains an Address Book attachment. Click the trackwheel to view the menu. Scroll to Send Message and click. See page 126 for information on how to add a new Address Book entry. Using AutoText The handhelds AutoText function automatically replaces certain text that you type with pre-programmed text. You can increase how quickly you compose messages by using AutoText. By configuring the default AutoText entries and adding new ones to meet your specific needs, you can use AutoText to:
Automatically correct commonly misspelled words.
Automatically replace abbreviations and acronyms with complete words.
Automatically enter commonly-used strings of words into a message by typing only one keyword. Handheld Installation and Users Guide Composing and sending messages Using AutoText 81
Automatically insert punctuation and symbols into your message without using the ALT key or symbols library. Note There are several shortcuts built into the AutoText function for inserting macros into messages. These shortcuts include inserting the time, date, etc. See page 83 for more information on creating AutoText entries using macros. How AutoText works 1. In the Home screen, scroll to the COMPOSE icon and click. 2. While composing your message in the To: screen, type the text hte. The text hte is a default AutoText entry that tells the handheld to automatically replace the text with the correctly spelled word the. 3. As soon as you press the SPACE key, the correct spelling replaces the error. Handheld Installation and Users Guide 82 Composing and sending messages Using AutoText To add a new AutoText entry You may want to customize your AutoText database by adding specific AutoText entries. 1. 2. 3. In the Home screen, scroll to the OPTIONS icon and click. The Device Options screen appears. Scroll to AutoText and click. The AutoText screen appears with a list of default AutoText entries. Click to view the menu. Scroll to New Item and click. You will be prompted with two fields: When I type:
(for the keyword) and Replace it with: (for what should appear instead). Type the keyword and replacement text in each field, then click the trackwheel to view the menu. Select Save Item by clicking again. Handheld Installation and Users Guide Composing and sending messages Using AutoText 83 You can test your new entry by typing the keyword while you compose your message. To add a new AutoText entry using a macro 1. In the Home screen, scroll to the OPTIONS icon and click. The Device Options screen appears. Scroll to AutoText and click. The AutoText screen appears with a list of default AutoText entries. Click to view the menu. Scroll to New Item and click. You will be prompted with two fields: When I type: (for the keyword) and Replace it with: (for what should appear instead). 2. After you have entered information in the first field, scroll to the Replace it with: field and click to view the menu. 3. Scroll to Insert Macro and click. In the Insert Macro screen, scroll to a macro and click. The list of macros includes: Short date, Long date, Short time, Long time, Owner name, Owner info, Backspace, Delete, and %. Handheld Installation and Users Guide 84 Composing and sending messages Using AutoText 4. Once the appropriate macro is in the Replace it with: field, click the trackwheel to view the menu. Scroll to Save Item and click. The new AutoText entry will appear in the AutoText entries list in alphabetical order. When you use this AutoText entry in a message and press the SPACE key, the corresponding macro is inserted into your message. To edit an AutoText entry You may wish to change a pre-programmed AutoText entry to suit your needs. 1. 2. 3. In the Home screen, scroll to the OPTIONS icon and click. The Device Options screen appears. Scroll to AutoText and click. In the AutoText screen, scroll to the entry you would like to edit. Click the trackwheel to view the menu. Scroll to Edit Item and click. The Edit AutoText screen appears. Press ALT while you roll the trackwheel to scroll horizontally while you make your edits. Make your changes to the current entry. Handheld Installation and Users Guide Composing and sending messages Using AutoText 85 4. Click the trackwheel to view the menu. Scroll to Save Item and click. You will return to the AutoText screen where you can view your changes. Note You can also edit AutoText entries while youre composing a message. In the To: screen, click to view the menu. Scroll to Edit AutoText and click. You can also edit AutoText entries in the Backup and Restore tool in the Desktop Manager. See the Backup and Restore online help for more information. To delete an AutoText entry If you do not wish to keep an AutoText entry (either a default entry or one that you added), you can delete it. 1. 2. In the Home screen, scroll to the OPTIONS icon and click. The Device Options screen appears. Scroll to AutoText and click. In the AutoText screen, scroll to the entry you would like to delete. Click the trackwheel to view the menu. Scroll to Delete Item and click. 3. A dialog box appears asking if you want to delete the entry. Scroll to Yes and click. You return to the AutoText screen and you can see that the entry is no longer listed. To perform an AutoText search Rather than scrolling through your list of AutoText entries, you can perform a search to find an entry quickly. 1. In the Home screen, scroll to the OPTIONS icon and click. Handheld Installation and Users Guide 86 Composing and sending messages Automatic formatting 1. The Device Options screen appears. Scroll to AutoText and click. In the AutoText screen, type the first letter or first few letters of the entry you would like to find. For this example, type the letter t. (The screen header will display the word Find:, followed by the letter t.) The AutoText list will isolate all entries beginning with the letter t. Scroll to the desired entry or type additional letters to further isolate entries. 2. Scroll to the correct entry, then click the trackwheel to choose to edit or delete the entry. Automatic formatting The handhelds built-in formatting capabilities extend beyond the AutoText function to reduce your typing time. Auto capitalization As you compose a message, you do not have to worry about pressing the SHIFT key to capitalize words the handheld has two methods of performing capitalization for you.
Begin typing; you will see that the first letter you type is capitalized automatically and that every letter following a period becomes capitalized too. The handheld recognizes the beginning of a new sentence and does the work for you. If you want other characters to be capitalized, press and hold the character key until it becomes capitalized. You must have the Key Rate option set to either Slow or Fast for this feature to work. See page 173 for more information on the Screen/
Keyboard options. Handheld Installation and Users Guide Composing and sending messages Automatic formatting 87 Auto punctuation You can insert a period automatically at the end of a sentence or word by pressing the SPACE key twice. The next letter you type will be capitalized. Email fields You can type an email address in an Email field of the Address Entry screen without pressing the ALT key! Begin typing an email address; instead of pressing ALT + L to insert the @ sign, simply press the SPACE key to do so. When you press the SPACE key again, a
. character will be inserted. To insert a blank space into the Email field, press BACKSPACE and then press SPACE again. A blank space appears in the field. The next time you press the SPACE key, the @ sign appears. Number fields You can type numbers in the PIN, Work, Home, Mobile, Pager, and Fax fields without pressing the ALT key. To type a number in one of these fields, simply press the associated character key. For example, to display the number 4, press the R key. These fields support all numeric characters and the -, +, x and . characters without pressing the ALT key. Number lock You can activate number lock (num lock) mode to type numbers without holding down the ALT key. Press ALT + CAP (left SHIFT). Num lock mode is activated and you can enter numbers in any screen. Press SHIFT or ALT again to turn off num lock mode Handheld Installation and Users Guide 88 Composing and sending messages Inserting symbols Inserting symbols You can enhance your messages by inserting symbols from the handhelds symbols library. Note You can insert symbols into screens other than To: (such as the Address Entry, Search Options, and AutoText screens) by following steps 2-3. 1. 2. In the Home screen, scroll to the COMPOSE icon and click. In the To: screen with a recipient selected, press ALT+SPACE to view the Select Symbol screen. 3. Use the trackwheel to scroll to the symbol that you would like to insert into your message, then click to insert the symbol. Handheld Installation and Users Guide Composing and sending messages Summary and tips 89 4. You return to your message in the To: screen and the symbol has been inserted. Tip You can also insert international characters/characters with accents into your messages. When composing a message or entering text, press and hold a letter key while rolling the trackwheel international characters/
characters with accents. When the desired character appears, release the letter key. to scroll through Summary and tips In this chapter, you learned more about composing and sending email. Not only have you learned about sending methods, but you have also been introduced to the time-saving features such as automatic formatting and AutoText. In the next chapter youll learn about receiving and reading messages. Composing and sending messages - Tips
Press C to create a new message while in the Messages screen.
Press ALT and roll the trackwheel to scroll horizontally in any field where you can enter or view text.
Press SPACE to insert the @ and . characters in an Email field.
Press SPACE twice to insert a period while composing a message (the letter following the period will automatically be capitalized.) Type the first letters of the name or the initials separated by a space to find a specific contact in the To: field.
Press ALT + CAP (RIGHT SHIFT) to turn on caps lock mode (press SHIFT again to turn it off).
Press ALT + NUM (LEFT SHIFT) to turn on num lock mode (press SHIFT again to turn it off).
Press and hold a letter to capitalize it (only works with Key Rate enabled). Handheld Installation and Users Guide
90 Composing and sending messages Summary and tips Composing and sending messages - Tips AutoText
While composing a message, press br + SPACE to enter an open angle bracket.
While composing a message, press ld + SPACE to enter the current date.
While composing a message, press lt + SPACE to enter the current time.
While composing a message, press rb + SPACE to enter a closed bracket. Handheld Installation and Users Guide 5 Receiving and reading messages In this chapter, you will learn about your options for received messages, how to receive more of a long message, and how to open file and Address Book attachments. When you receive a new message, the handheld will display visual notification on the Home screen, and may provide other notification, depending on how you have set your notification options. Received message options Once you have read a new message, click the trackwheel to view your options:
Mark Unread Mark the current message as unread. If you synchronize the handheld with your desktop, the message will remain marked unread on your desktop and your handheld. File Message File the current message into a folder that you choose. If you synchronize with your desktop using the Desktop Software, the message will be moved into the corresponding desktop folder. Save Message Save the open message. A copy of the message will be placed in the Saved Messages screen. See page 103 for more information on how to save messages. 92 Receiving and reading messages Received message options Reply to Message Send a reply to the sender of the open message, without including the original text. (See Reply with Text below.) Reply to Message is the default menu option. Reply to All Send a reply to all recipients of the message, without including the original text. Forward Message Forward (send) the open message to another contact. If an attachment is included with the message, it will be forwarded with the message. Reply with Text Send a reply to the sender of the open message. The text of the original message appears below your reply. All of the original message is sent, even if it was truncated on your handheld. Reply to All with Text Send a reply to all recipients and include the text of the original message as part of the reply. Delete Message Delete the open message. Show Qualified Address Show the SMTP address (full address) of the recipient or sender. This option is only available when you have your cursor in the From: or To: field of the open message. Show Friendly Name Show the first and last name of the sender or the recipient. This option is only available when you have your cursor in the From: or To: field of the open message with the Qualified Address showing. Add to Address Book Add the sender of the message to your Address Book. This option is only available when you have your cursor in the From: field of the open message. See page 126 for more information on adding contacts to your Address Book from messages. Next Unread Close the current message and opens the next unread message. Handheld Installation and Users Guide Receiving and reading messages Receiving long messages 93 Previous Message Close the current message and opens the previous message. Next Message Close the current message and opens the next message. Note If you are using Microsoft Outlook as your email program and you reply to a message using your handheld, the corresponding message in your Inbox will be marked as read and replied to. If you forward a message, the corresponding message will be marked as read and forwarded. Receiving long messages Occasionally, the message you receive may be longer than what the network can transmit. In this case, the maximum amount of data allowed is sent to your handheld and the remainder is stored in your email Inbox. You can receive the rest of your message by following this procedure:
1. In the Home screen, scroll to the MESSAGES icon and click. 2. Open a message. If the message is too large to view at one time, you will see the message More available at the end. The remaining number of bytes in the message is also listed. Click to view the menu. Scroll to More and click. Handheld Installation and Users Guide 94 Receiving and reading messages Sending file attachments 3. Once you have selected More, the remaining part of the message will appear at the end of the existing part of the message. You can also return to the Messages screen and you will be notified when the handheld receives the remaining part of the message. (For this exercise, return to the Messages screen.) 4. When more of the message is received, it will be marked unread again. In the Messages screen, scroll to the unread message and open it by pressing the ENTER key. Press G to resume reading the message where you last left off. Sending file attachments If you have received a message on your handheld that has a file attached, you can forward the message to someone else. The original message (with the attached file) is forwarded through your email Inbox. 1. In the Home screen, scroll to the MESSAGES icon and click. 2. Open a received message that has a file attachment. (If there are attachments to the message, the number of attachments is Handheld Installation and Users Guide Receiving and reading messages Managing Address Book attachments 95 displayed at the top of the message.) The name of the attachment and the size of the file will appear at the end of the message. 3. Click the trackwheel to view the menu. Scroll to Forward Message and click. Select a recipient and a send method. You can type a message before you click to view the menu and select Send Message. The sent message will include the file attachment. You return to the Messages screen where you can view the sent messages status. Managing Address Book attachments The handheld supports attachments in the form of Address Book entries. If you have received a message with this type of attachment, follow this procedure to open the attachment and add it to your handhelds contact database:
1. In the Home screen, scroll to the MESSAGES icon and click. Handheld Installation and Users Guide 96 Receiving and reading messages Adding contacts to Address Book 2. Open a received message and read it. (If there are attachments to the message, the number of attachments is displayed at the top of the message.) Scroll to the end of the message; if there is an Address Book attachment for you to open, you will see its name and size. 3. With your cursor in the name of the Address Book attachment, click the trackwheel to view the menu. Click Open Attachment. The Address Attachment screen opens and you can view the information. 4. Click the trackwheel to view the menu. Scroll to Save Address and click. The attachment is added to your Address Book and you return to the open message. Adding contacts to Address Book When you receive a new message from someone who is not currently in your handhelds Address Book, you can add the address from the open message. Handheld Installation and Users Guide Receiving and reading messages Adding contacts to Address Book 97 1. In the Home screen, scroll to the MESSAGES icon and click. 2. Open a received message and read it. Scroll to the top of the message. Place your cursor in the From: field and click to view the menu. 3. Scroll to Add to Address Book and click. The new contacts information will be shown in the Edit Address screen. Add any information you would like to include for this contact. Handheld Installation and Users Guide 98 Receiving and reading messages Summary and tips 4. Click to view the menu and select Save Address by clicking again. The contact is added to your Address Book and you return to the open message. Summary and tips In this chapter, you learned about reading and receiving messages. You can set received message options, retrieve long messages, manage file attachments, open address book attachments, and add attachments to your Address Book. Now that you know the basics of reading and receiving email, you are ready to learn more about managing messages. Receiving and reading messages - Tips
Press ALT and roll the trackwheel to page up and down in the Messages screen.
Press M to go to the Messages screen while in the Home screen or Saved Messages screen.
Press V to go to the Saved Messages screen while in the Home screen or Messages screen.
Press T to go to the top of a list or open message.
Press B to go to the bottom of a list or open message.
Press ALT and roll the trackwheel to scroll horizontally in any field where you can enter or view text.
Press ALT + ENTER to page up in an open message.
Press ENTER to page down in an open message.
Press ALT and roll the trackwheel to scroll one screen at a time.
Press G to return to the last cursor position if you choose to close a message before youve finished reading. Handheld Installation and Users Guide Receiving and reading messages Summary and tips 99 Receiving and reading messages - Tips
Press N to go to the next message when viewing or next day when in the Messages screen.
Press P to go to the previous message when viewing or next day when in the Messages screen.
Press U to go to the next unread message in the list.
Press R to reply without text to the sender only.
Press F to forward the message. Handheld Installation and Users Guide 6 Managing messages Chapters 4 and 5 discuss the features and functions that the handheld provides for sending and receiving messages. Now, find out how you can organize, customize, and search your list of messages more efficiently. Filing messages Once you have the Desktop Software and have installed synchronized your handheld and your PC, you can file messages into folders. (See chapter 2, Start Sending Email, for more information on installing the Desktop Software.) The first time you synchronize your handheld and PC, the names and structure of the folders in your desktop email program are imported onto the handheld. If you file a message on your handheld and then synchronize with your desktop, the messages are moved and filed as you have specified. 1. 2. In the Home screen, scroll to the MESSAGES icon and click. In the Messages screen, scroll to a message and click to view the menu. Scroll to File Message and click. 102 Managing messages Filing messages 3. In the File Message screen, select the folder in which you want to store the message. You can expand the folders that appear in the File Message screen to go to one of your Inbox subfolders. Click to view the menu, then select Open Folder by clicking again. 4. Once you have found the folder into which you want to file the message, click to view the menu. Scroll to File Message and click. Handheld Installation and Users Guide Managing messages Saving messages 103 You return to the Messages screen, where your message will appear with a file folder icon beside it if you have filed the message into a folder other than the Desktop or Inbox. Note You can also file a message while it is open. You cannot create a new folder using your handheld. If you want a new folder on your handheld, you must create it in your desktop email program, then perform an email reconciliation to transfer the new folder to your handheld. If you do not want to show filed messages in the Messages screen, set the Hide Filed Messages option to Yes in the Message List Options screen. See page 70 for more information on setting the Message List Options. To review filed messages After a message has been filed, you can verify in which folder the message was placed by opening the message and scrolling to the top of the screen. The Folder: field will indicate in which folder the message is filed. Saving messages Save important messages by copying them to a separate list. It is important to save any messages you want to keep for future reference. If the handheld needs to delete old messages to free memory space, saved messages are not deleted. If you have set the Message List Options to delete messages from the desktop and the handheld, you should save messages if you do not want them deleted from your handheld upon email reconciliation. See page 118 for more information on deleting messages from both systems. Handheld Installation and Users Guide 104 Managing messages Saving messages To save a received or sent message You may wish to save a received or sent message to retain it for future use. Note An icon in front of the message header indicates message status (i.e., sent, received, etc.). See page 34 for an explanation of each icon. 1. 2. In the Home screen, scroll to the MESSAGES icon and click. In the Messages screen, scroll to a received or sent message and click to view the menu. Scroll to Open Message and click. 3. Click the trackwheel to view the menu. Scroll to Save Message and click. The message Copying to saved folder... flashes on the screen and the message is copied to the Saved Messages screen but also remains in the Messages screen. 4. Return to the Messages screen by clicking to view the menu, scrolling to and clicking Close. Exit to the Home screen. In the Home screen, scroll to the SAVED MESSAGES icon and click. Handheld Installation and Users Guide Managing messages Saving messages 105 5. The Saved Messages screen appears and you can see that the message has been copied into this folder. Now that the message has been saved, you can delete the message from the Messages screen. See page 115 for more information on deleting messages. To remove messages from the Saved Messages screen You can remove sent and received messages from the Saved Messages screen by deleting them. 1. 2. In the Home screen, scroll to the SAVED MESSAGES icon and click. In the Saved Messages screen, scroll to a saved message and click to view the menu. Handheld Installation and Users Guide 106 Managing messages Saving messages 3. Scroll to Delete Message and click. A dialog box appears, asking if you want to delete the message. Click Yes. Note If you have deleted the message from the Messages screen and then delete it from the Saved Messages screen, the message will no longer be on your handheld. If you have chosen to delete messages from both the handheld and the desktop during email reconciliation, the message will be moved to the Deleted Items folder on your PC. See page 118 for more information on deleting messages on the desktop and handheld. To save a message while composing You may wish to save a message that you have not finished composing, so that you may complete it and send it at a later time. 1. In the Home screen, scroll to the COMPOSE icon and click. 2. While composing a message in the To: screen, click the trackwheel to view the menu. Scroll to Save Message and click. 3. The Messages screen appears. An icon beside the message indicates that the message is saved but has not been sent. The Handheld Installation and Users Guide Managing messages Searching messages 107 message you save while composing is saved in the Messages screen, not in the Saved Messages screen. 4. To resume composing, scroll to the saved message and click to view the menu. Scroll to Open Message and click. The saved message opens and you can resume composing. 5. When youve finished composing, click the trackwheel to view the menu. Choose to save again or to send the message. Searching messages Use the handhelds search function to locate specific messages in seconds. You can specify and save the terms of several searches and use them at any time. You can also perform a one-time search. Two default searches (Incoming Messages and Outgoing Messages) are saved on the handheld. Note You can also search for messages while in the Messages and Saved Messages screens. To perform a search 1. In the Home screen, scroll to the SEARCH MESSAGES icon and click. Handheld Installation and Users Guide 108 Managing messages Searching messages 2. The Search Messages screen appears. In the Name:, Subject:, and Message: fields, type the keywords for which you want to search. Note You can search for a name stored in your Address Book while in the Search Messages function. With your cursor in the Name: field, click the trackwheel to view the menu. Scroll to Select Name and click. In the Address Book screen, select the name for which you would like to search. Click the trackwheel to view the menu. Scroll to Use Address and click. You return to the Search Messages screen with your selected name in the Name: field. 3. In the In: field, press the SPACE key to select where you want to search for the name that you have entered. Choose from Any Address Field, To: field, From: field, Cc: field, or Bcc: field. 4. Select the folder in which you want to search for messages. The default is All Folders, but you can select a specific folder. In the Folder: field, press the SPACE key. The Select Folder screen appears, listing the top level structure of your folders. Scroll to your mailbox and click to view the menu. Select Open Folder by clicking again. Continue opening folders until you find the Handheld Installation and Users Guide Managing messages Searching messages 109 one in which you want to search, then click to view the menu. Scroll to Select Folder and click. Note Folders which contain subfolders are marked with a file folder icon with a + inside of it. Selecting a very specific folder greatly limits the scope of your search. If you are at the lowest level folder and want to move up to broaden your search, click to view the menu. Scroll to Move Up and click. 5. Select the types of messages that you want the results of the search to show. In the Show: field, press the SPACE key to select the type of messages to show. The default is to show all sent and received messages. You can view only the sent messages, only the received messages, or only the saved messages which match your search terms. 6. After you have set the terms of your search, click the trackwheel to view the menu. 7. To perform a one-time search without saving any of the terms that you have specified, scroll to Search and click. To save the terms of your search, scroll to Save Search and click. Handheld Installation and Users Guide 110 Managing messages Searching messages The Save Search screen appears. Type a name for your search in the Title: field. Indicate any shortcut key that you want associated with that search. Click to view the menu. Scroll to Save and click. The results of your search are displayed in the Search screen. Note Once you saved a search and have specified a hotkey, you can use ALT + the hotkey to carry out the search in the Messages, Saved Messages, or Search Messages screens. When you enter text in the Subject: or Message: field, the Search Messages for phrases containing these characters in the subject line and the body of your messages. You can clear a field by clicking to view the menu, scrolling to Clear and clicking. If you want to clear all the fields in your search and restate your search terms, click to view the menu, scroll to New Search and click. The fields in the Search Messages screen are reset to the default values. function will search Handheld Installation and Users Guide Managing messages Searching messages 111 To edit a search 1. In the Home screen, scroll to the SEARCH MESSAGES icon and click. 2. The Search Messages screen appears. Click the trackwheel to view the menu. Scroll to Recall Search and click. 3. Your saved searches are listed. Select the search that you want to edit then click to view the menu. Scroll to Edit Search and click. Handheld Installation and Users Guide 112 Managing messages Searching messages 4. The Save Search screen appears. In this window, you can change any of the information in the fields. Once you have made your changes, click to view the menu. Scroll to Save and click. The results are displayed in the Search screen. To edit a search once 1. In the Home screen, scroll to the SEARCH MESSAGES icon and click. 2. The Search Messages screen appears. Click the trackwheel to view the menu. Scroll to Recall Search and click. 3. Your saved searches are listed. Select the search that you want to edit then click to view the menu. Scroll to Select Search and click. 4. The details of the search you have selected are displayed and you can edit any of the fields. Once you have made your changes, click to view the menu. Scroll to Search and click. Handheld Installation and Users Guide Managing messages Searching messages 113 The results are displayed in the Search screen. Note The changes you make to the search are not saved. If you want to save your changes, select Save Search from the menu. The Save Search screen appears. Click to view the menu, scroll to Save and click. To delete a search 1. In the Home screen, scroll to the SEARCH MESSAGES icon and click. 2. The Search Messages screen appears. Click the trackwheel to view the menu. Scroll to Recall Search and click. 3. Your saved searches are listed. Select the search that you want to delete then click to view the menu. Scroll to Delete Search and click. 4. A dialog box appears asking if you are sure you want to delete the selected searches. Click Yes to delete the search. You return to the Search Messages screen and you can see that the search is no longer listed. Handheld Installation and Users Guide 114 Managing messages Searching messages To search for the sender When you have a received message selected in the Messages screen, you can search for all messages received from that contact. This feature is helpful if you want to search for all messages relating to a new message that you have received. 1. 2. In the Home screen, scroll to the MESSAGES icon and click. Select a received message from the contact for which you want to search then click to view the menu. Scroll to Search Sender and click. All messages from that sender are shown in the Search screen. Handheld Installation and Users Guide Managing messages Deleting messages 115 Deleting messages Although the handheld has ample memory for storing messages, you should delete unnecessary messages in order to manage the list more efficiently. Note If the handhelds memory is full and you receive new messages, the handheld will delete the oldest messages in the Messages screen to accommodate new ones. Saved messages will not be deleted. To delete a message from the Messages screen If you are in the Messages screen, you can delete a message without opening it. This procedure also applies for deleting messages from the Saved Messages screen. 1. 2. In the Home screen, scroll to the MESSAGES icon and click. In the Messages screen, scroll to the message that you want to delete and click to view the menu. Scroll to Delete Message and click. Handheld Installation and Users Guide 116 Managing messages Deleting messages 3. A dialog box appears, asking if you want to delete the message. Click Yes. (This dialog box appears only if Confirm Message Delete is enabled in the Messages List Options screen.) You return to the Messages screen and you can see that the message is no longer listed. Note If you request more of a message, you should not delete the message until you have received all the information. See page 93 for more information on receiving long messages. To delete an open message You can delete a message while it is open without returning to the Messages screen. 1. In the Home screen, scroll to the MESSAGES icon and click. 2. Open the message you want to delete by clicking to view the menu, scrolling to Open Message and clicking. 3. Click the trackwheel to view the menu. Scroll to Delete Message and click. A dialog box appears, asking if you want to delete the Handheld Installation and Users Guide Managing messages Deleting messages 117 message. Click Yes. (This dialog box appears only if Confirm Message Delete is enabled in the Messages List Options screen.) You return to the Messages screen and you can see that the message is no longer listed. To delete multiple messages You can delete all messages prior to a particular date by selecting a date field. 1. In the Home screen, scroll to the MESSAGES icon and click. In the Messages screen, scroll to a date field. 2. With the date field selected, click to view the menu. Scroll to Delete Prior and click. 3. A dialog box appears, asking if you are sure you want to delete all messages sent or received prior to and including that date. Click Yes. Handheld Installation and Users Guide 118 Managing messages Deleting messages You return to the Messages screen and you can see that the messages are no longer listed. Tip You can also delete multiple messages that arent date-
specific. In the Messages screen, hold the SHIFT key while rolling the trackwheel to select more than one message. Click the trackwheel to view the menu. Select Delete Messages and click to delete the messages that you have selected. To delete messages on the handheld and the desktop You can configure the Messages screen so that messages deleted on your handheld are deleted on your desktop (and vice versa) each time you reconcile email. 1. 2. In the Home screen, scroll to the MESSAGES icon and click. In the Messages screen, click to view the menu. Scroll to Options and click. In the Message List Options screen, set the Delete On: field to Desktop and Handheld. (See page 69 for more information on setting the Message List Options.) Handheld Installation and Users Guide Managing messages Editing messages 119 3. To test this feature, delete a message on your handheld which you no longer need. Reconcile your email using the Desktop Software. (See Chapter 3 or the Reconciling email topic of the Intellisync online help.) The message is deleted from your desktop and your handheld. Note Any messages previously filed which you delete on your handheld will also be deleted from the corresponding desktop folder as long as the Delete On: field in the Messages List Options screen is set to Desktop and Handheld. Editing messages After you have a sent a message, you can edit its text, add or change the recipient, or change the send method. 1. 2. In the Home screen, scroll to the MESSAGES icon and click. In the Messages screen, scroll to a sent message that you want to edit and click to view the menu. Scroll to Edit Message and click. Handheld Installation and Users Guide 120 Managing messages Resending a message 3. The text of the message will appear where you can make your changes. Once you have finished making changes, click to view the menu. Scroll to Send Message and click. You return to the Messages screen. Resending a message If, for some reason, your message is not sent properly on the first attempt, you can resend the message to the same recipient. If you want to send the message to a different recipient, you must use the Forward Message or Edit Message options. 1. 2. 3. In the Home screen, scroll to the MESSAGES icon and click. In the Messages screen, scroll to the message that you want to resend and click to view the menu. Select Open Message by clicking again. The text of the message will appear. Click to view the menu. Scroll to Resend Message and click. Handheld Installation and Users Guide Managing messages Marking a message as unread 121 You return to the Messages screen and your message will be sent again. Note failed If you are resending the message due to a transmission, scroll to the top of the original message to find out why the message did not send properly. See the Desktop Software online help for explanations of possible error messages. Marking a message as unread You can mark any message on the handheld unread. When you synchronize your handheld with the Desktop Software, the messages will remain marked unread on both your desktop and your handheld. 1. 2. In the Home screen, scroll to the MESSAGES icon and click. Scroll to a read message. Click to view the menu. Scroll to Mark Unread and click. Handheld Installation and Users Guide 122 Managing messages Marking all messages read The message will be marked unread. Note to select multiple messages. Click You can also mark an open message unread by clicking to view the menu, scrolling to Mark Unread and clicking again. You can also mark multiple messages as unread. In the Messages screen, hold the SHIFT key while rolling the trackwheel the trackwheel to view the menu. Scroll to Mark Unread and click. If you mark a message unread on your handheld which has already been read on your desktop, and you synchronize your handheld and your PC, the message will be marked read on both your handheld and your desktop. You can use this procedure if you want to mark an unread message read. In the Messages screen, click to view the menu. Scroll to Mark Read and click. Marking all messages read If you have many messages on your handheld which you have not read but you have read them on your desktop, you may wish to mark all messages read. 1. 2. In the Home screen, scroll to the MESSAGES icon and click. Scroll to the top of the list and select the date field. 3. Click to view the menu. Scroll to Mark Prior Read and click. Handheld Installation and Users Guide Managing messages Summary and tips 123 All messages in the list will be marked as read. Tip You can also mark a set of messages as read. In the Messages screen, hold the SHIFT key while rolling the trackwheel to select more than one message. Click the trackwheel to view the menu. Scroll to Mark Read and click. Summary and tips In this chapter, you learned how to manage your messages more effectively. Message management on the handheld is similar to managing messages on your PC; you can file, save, search, or delete messages at your convenience. In the next chapter youll discover the various features of the handhelds Address Book. Managing messages - Tips
Press ALT + I to view all Inbox messages. Press ALT + O to view Outbox messages.
Press ALT + a hotkey to carry out a search in the Search Messages, Messages, or Saved Messages screens. You can specify the hotkey.
Press V to go to the Saved Messages screen while in the Home screen or Messages screen. Handheld Installation and Users Guide 124 Managing messages Summary and tips Managing messages - Tips
Press ALT + U to toggle between marking a message unread or read.
Press H to toggle the Hide Filed Messages setting.
Press DEL with a date field highlighted to delete all messages prior to and including the selected date. Handheld Installation and Users Guide 7 Using the Address Book The handheld contains an Address Book for storing various contact information. The Address Book allows you to keep a customized record of email addresses, mailing addresses, titles, and pager, fax, business, and home phone numbers. You can include PIN numbers for contacts who also have handhelds. It also stores personal information about specific contacts in the form of notes. Setting Address Book options In your Address Book options, you can decide how you want to sort your addresses, whether or not you want confirmation of deleted addresses, and whether or not you want to allow duplicate names. 1. 2. 3. In the Home screen, scroll to the ADDRESS BOOK icon and click. In the Address Book screen, click to view the menu. Scroll to Options and click. The Address Book Options screen appears, displaying the following three options:
Sort By: Select how you want to sort the addresses in your Address Book. The default is First Name.
Confirm Address Delete: Select whether or not you want to confirm deleting Address Book entries. By default, this 126 Using the Address Book Adding addresses option is set to Yes.
Allow Duplicate Names: Select whether or not you want to allow more than one entry for the same name. By default, this is set to Yes. 4. Scroll to the field you would like to set, then press the SPACE key to scroll through your options. Release the SPACE key once you have set the option to your preference. 5. Click the trackwheel to view the menu. Scroll to Save Options and click. You return to the Address Book screen. Note You can also open the Address Book Options screen from the To: screen when composing a message. Adding addresses To add an individual contacts information to the Address Book, follow this procedure:
Handheld Installation and Users Guide Using the Address Book Adding addresses 127 1. 2. In the Home screen, scroll to the ADDRESS BOOK icon and click. In the Address Book screen, click to view the menu. Scroll to New Address and click. 3. Type your contacts information and press ENTER after each field. You can also type your contacts full name in the First: or Last: field and press ENTER. The first name will appear in the First field and the last name will appear in the Last: field. Note You can have up to three email addresses for the same Address Book entry. To add more than one email address click to view the menu, scroll to Add Email and click. An additional field appears in the New Address screen and you are able to add a second email address. When you compose a message to a contact with multiple email addresses and select the email send method, you will be prompted to select which address to use. 4. To save your contact information, click to view the menu. Scroll to Save Address and click. Handheld Installation and Users Guide 128 Using the Address Book Adding addresses Your new contacts name will appear in alphabetical order in your Address Book. Note Instead of adding all your contacts manually to your handheld, you can import them from your PC. See the Backup and Restore online help for more information. Address Book fields The New Address screen has the following fields. First: Type your contacts first name. This field accepts alpha-
numeric and symbol characters. Last: Type your contacts last name. This field accepts alpha-
numeric and symbol characters. Email: Type your contacts email address. This field supports alpha-
numeric and symbol characters. Press the SPACE key once to insert the @ sign; press the SPACE key again to insert a . (period). If you continue to press SPACE, you can continue to insert periods. To insert a blank space, press the BACKSPACE key and then the SPACE key again. Handheld Installation and Users Guide Using the Address Book Adding addresses 129 PIN: Type your contacts PIN number. This number, unique to each handheld, is assigned by the wireless data network service and allows you to send a message to another handheld without using an email address. You do not have to press the ALT key to enter numbers in this field. Title: Type your contacts job title/position. Company: Type the name of the company for which your contact works. Work: Type your contacts business phone number. This field supports numeric characters and the , +, x, ., (, and ) characters without having to hold down the ALT key. Home: Type your contacts home phone number. This field supports numeric characters and the , +, x, ., (, and ) characters without having to hold down the ALT key. Mobile: Type your contacts mobile phone number. This field supports numeric characters and the , +, x, ., (, and ) characters without having to hold down the ALT key. Pager: Type your contacts pager number. This field supports numeric characters and the , +, x, ., (, and ) characters without having to hold down the ALT key. Fax: Type your contacts fax number. This field supports numeric characters and the , +, x, ., (, and ) characters without having to hold down the ALT key. Address 1: Type your contacts street address. Address 2: Type any further information for the address. (A second address field is provided for long addresses.) City: Type your contacts city. Handheld Installation and Users Guide 130 Using the Address Book Viewing addresses State/Prov: Type your contacts state or province. ZIP/Postal Code: Type your contacts zip code or postal code. Country: Type you contacts country. Notes: Type any reference notes you would like to keep about your contacts. This field supports alpha-numeric and symbol characters. Press the ENTER key for a new line. Viewing addresses You can view the information for a specific contact in the form of an on-screen business card. 1. 2. In the Home screen, scroll to the ADDRESS BOOK icon and click. In the Address Book screen, select the name of the contact whose information you want to view. Click to view the menu. Scroll to View Address and click. 3. A virtual business card appears listing all the information youve entered for this contact. Tip Press the first letter of the field name. The cursor will move to that field. For example, if you have entered a fax number and you press F in this screen, you move to the Fax field. Editing addresses You can edit the information in any of the fields of an address entry. Some Address Book fields are limited to numeric characters and only a few alpha characters. Handheld Installation and Users Guide Using the Address Book Deleting addresses 131 1. 2. 3. In the Home screen, scroll to the ADDRESS BOOK icon and click. In the Address Book screen, select the Address Book entry that you want to edit and click to view the menu. Scroll to Edit Address and click. In the Edit Address screen, use the trackwheel to move from field to field. Press the ALT key as you roll to scroll horizontally through the text to make your edits. 4. When you have made all the changes to the address fields, click to view the menu. Select Save Address by clicking again Note In the Address Entry screen, click the trackwheel to view the menu where you can clear fields and add Email fields. Simply scroll to choose the field and click to clear or add. Deleting addresses You can delete old addresses from your Address Book to save memory space. 1. 2. In the Home screen, scroll to the ADDRESS BOOK icon and click. In the Address Book screen, scroll to the contact that you want to delete. Click to view the menu. Scroll to Delete Address and click. 3. A dialog box appears, asking if you want to delete the address. Select Yes by clicking the trackwheel. (This dialog box will appear only if Confirm Task Delete is enabled in the Address Book Options screen.) Handheld Installation and Users Guide 132 Using the Address Book Searching addresses You return to the Address Book screen and you can see that the entry is no longer listed. Note You can also delete addresses in the Edit Address and View Address screens. Searching addresses The handhelds powerful search tool enables you to go directly to a specific contact so you do not have to scroll through a lengthy address list. 1. 2. 3. In the Home screen, scroll to the ADDRESS BOOK icon and click. In the Address Book screen, type the first letter or letters of the name of the contact that you want to find. The letter or letters you type appear in the screen header, preceded by the word Find:. To return to your complete list of contacts, click to view the menu. Scroll to View All and click. Note The handheld searches the First, Last, and Company names of contacts to find the first instance of your search. As you type more letters for your search, fewer matches will appear. Summary and tips In this chapter, you learned how you can store address information for each person or company that you might want to contact. Not only are you familiar with the various address book fields, but you can also add, view, edit, delete, and search for addresses. In the next Handheld Installation and Users Guide Using the Address Book Summary and tips 133 chapter you will appointments. learn about managing your tasks and Using the Address Book - Tips
Press the associated key on the keyboard while in number fields (like PIN) to insert numbers without using the ALT key.
Press SPACE to insert the @ and . characters in an Email field. Type the first letters of the name or the initials separated by a space to find a specific contact in the Address Book screen. Handheld Installation and Users Guide
8 Managing Tasks and Appointments The handheld includes a Tasks function and a Calendar function to help you manage and schedule appointments and tasks. Use the Tasks function to make a list of tasks to be completed. Use the Calendar function to keep track of appointments and events, including the duration of the appointment, the location, and any additional notes. Note You can copy Task and Calendar entries from your PC to your handheld using the Intellisync tool. See the Intellisync online help for more information. Using the Tasks function The handhelds Tasks function allows you to keep a list of tasks to be completed. Tasks can be sorted by subject, priority, due date, or status. To set task options 1. In the Home screen, scroll to the TASKS icon and click. 2. In the Tasks screen, click to view the menu. Scroll to Options and click. 136 Managing Tasks and Appointments Using the Tasks function 3. The Tasks Options screen appears, displaying the following two options:
Sort By: Select how you want to sort the tasks in your Tasks screen. Choose from Subject, Due Date, Status, or Priority.
Confirm Task Delete: Select whether or not you want to confirm deleting task entries. By default, this option is set to Yes. 4. Scroll to the field you would like to set, then press the SPACE key to scroll through your options. Release the SPACE key once you have set the option to your preference. 5. Click the trackwheel to view the menu. Scroll to Save Options and click. You return to the Tasks screen. To add tasks 1. In the Home screen, scroll to the TASKS icon and click. Handheld Installation and Users Guide Managing Tasks and Appointments Using the Tasks function 137 2. 3. In the Tasks screen, click the trackwheel to view the menu. Scroll to New Task and click. In the New Task screen, complete the information for the task. Press ENTER after each field. In the Status:, Priority:, and Due Date: fields, use the SPACE key to scroll through your options. Release the SPACE key once you have set the field to your preference. 4. Click to view the menu, then scroll to Save Task and click. Your new task will be listed in the Tasks screen with one of the following three icons beside it, depending on the tasks status. Icon Description The task has been completed. The task has been deferred or is waiting. The task has not been started or is in progress. Handheld Installation and Users Guide 138 Managing Tasks and Appointments Using the Tasks function Task fields The Tasks screen contains the following fields. Task: Type the subject of the task. Status: Choose the status of the task. Your options are Not Started, In Progress, Completed, Waiting, and Deferred. The default is Not Started. Priority: Choose the priority of the task. Your options are Normal, Low, and High. The default is Normal. Due: Select the date by when the task is to be completed. Your options are None or By Date. If you select None, no due date will be recorded for this task. If you select By Date, you can select the date on which this task is due. Notes: Type any reference notes you would like to keep about the task. To view and edit tasks 1. In the Home screen, scroll to the TASKS icon and click. 2. 3. Scroll to the task that you want to view or edit, then click to view the menu. Select Open Task by clicking again. The Edit Task screen appears with the task details listed. Edit the task by changing the fields in this screen. 4. Once you have finished viewing or editing the task, click to view the menu. Scroll to Save Task and click. You return to the Tasks screen. Handheld Installation and Users Guide Managing Tasks and Appointments Using the Tasks function 139 To delete tasks 1. In the Home screen, scroll to the TASKS icon and click. 2. In the Tasks screen, scroll to the task you want to delete, then click to view the menu. Scroll to Delete Task and click. 3. A dialog box appears, asking if you want to delete the task. Click Yes. (This dialog box appears only if you have set the Confirm Task Delete field to Yes in the Tasks Options screen.) You return to the Tasks screen and you can see that the task is no longer listed. Note Delete all completed tasks by scrolling to Delete Completed and clicking. You can also delete tasks in the Edit Task screen. To change a tasks status 1. In the Home screen, scroll to the TASKS icon and click. 2. In the Tasks screen, select the task for which you want to change the status, then click to view the menu. 3. Depending on the tasks current status, scroll to either Mark Completed or Mark In Progress and click. The tasks status is changed. Note You can only change the status of a completed task to In Progress. You can mark a task Completed if it is marked Deferred, Waiting, Not Started, or In Progress. To change a task to a status other than Completed or In Progress, edit the task. See page 138 for more information on editing tasks. Handheld Installation and Users Guide 140 Managing Tasks and Appointments Using the Calendar function Using the Calendar function The handhelds Calendar function displays appointments in either Month, Week, Day, or Agenda view. Although the default is Day view, you can change the view at any time. To set Calendar options 1. In the Home screen, scroll to the CALENDAR icon and click. 2. 3. In the Calendar screen, click to view the menu. Scroll to Options and click. The Calendar Options screen appears, displaying following three options:
the
First day of week: Set on which day your week starts. The default is Sunday. Start of day: Set the time at which your day starts. By default, this option is set to 9:00 a.m. End of day: Set the time at which your day ends. By default, this option is set to 5:00 p.m. 4. Scroll to the field you would like to set, then press the SPACE key to scroll through your options. Release the SPACE key once you have set the option to your preference. Handheld Installation and Users Guide Managing Tasks and Appointments Using the Calendar function 141 5. Click the trackwheel to view the menu. Scroll to Save Options and click. You return to the Calendar screen. To switch views In the Calendar screen, click to view the menu. Scroll to View Day, View Week, View Month, or View Agenda and click, depending on which view you would like to use. If you switch to another view and then exit the Calendar, that view will appear the next time you open the function. Day view This view displays all appointments for the given day. The subject of the appointment appears beside the start hour and a sidebar spans the length of the appointment. Handheld Installation and Users Guide 142 Managing Tasks and Appointments Using the Calendar function Week view This view displays all appointments for the current week; you can scroll up and down vertically through them. All appointments are marked with an outlined box spanning the length of the appointment. If the appointment is an all-day appointment, dots will span the entire day. When your cursor is on an appointment, the subject and location of your appointment are displayed at the bottom of the screen. Press the ALT key while rolling the trackwheel to scroll horizontally through the appointments. Handheld Installation and Users Guide Managing Tasks and Appointments Using the Calendar function 143 Month view When you first switch to Month view, your cursor will be on todays date and you can scroll horizontally through the days of the month. Days with appointments will have a black bar to the left of the day. The size of the bar depends on the length of the appointment. For example, a one-hour appointment will have a short bar, while a four hour appointment will have a long bar. If the appointment is an all-
day appointment, the day will be bolded. The position of the bar depends on the start time set for the appointment. For example, the bar for afternoon appointments will typically appear near the bottom of the date. Agenda view This view displays only the days on which you have appointments, allowing you to see your agenda. The appointments appear in chronological order starting with the earliest appointments at the top. Each entry in the Agenda view includes the time, the subject, and the location of the appointment. A sidebar to the left of the start time spans the length of the appointment. If you have set a reminder for the appointment, an alarm icon appears beside the subject. Handheld Installation and Users Guide 144 Managing Tasks and Appointments Using the Calendar function To add appointments 1. In the Home screen, scroll to the CALENDAR icon and click. 2. 3. In the Calendar screen, click to view the menu. Scroll to New Appointment and click. In the New Appointment screen, use the trackwheel to go from field to field, adding information for the appointment. Press ENTER to go to the next field. Handheld Installation and Users Guide Managing Tasks and Appointments Using the Calendar function 145 4. 5. 6. In the Reminder: field, select how early you want to be notified of the appointment. If you do not wish to be reminded of the appointment, set this field to None. If the appointment will occur regularly, set the Recurrence:
field to reflect how often the appointment should appear in your calendar. See page 146 for more information on setting recurring appointments. To save your appointment, click to view the menu. Scroll to Save Appointment and click. You return to the Calendar screen. Note You will always be notified of pending appointments with reminders, even if you have turned off your handheld. Appointment fields The New Appointment screen contains the following fields:
Subject: Type the subject for the appointment. Location: Type the location where the appointment is to be held. Date: Select the date of the appointment. The default is todays date. Start Time: Select the start time for the appointment. The default is the current time, rounded to the nearest hour. (You can change the hour and minutes settings by pressing the SPACE key.) End Time: Select the end time for the appointment. The default is an hour after the start time. (You can change the hour and minutes settings by pressing the SPACE key.) Reminder: Select how early you want to be notified of the appointment. The default is 15 minutes in advance of the start time. Handheld Installation and Users Guide 146 Managing Tasks and Appointments Using the Calendar function Recurrence: Set whether or not the appointment is a recurring appointment. The default is None. See below for more information on setting the recurrence for appointments. Notes: Type any reference notes you want associated with this appointment. To set recurring appointments You can specify that the same appointment reappears in your Calendar at regular intervals. 1. 2. 3. In the Home screen, scroll to the CALENDAR icon and click. In the New Appointment screen, add the information for your appointment. In the Recurrence: field, press the SPACE key. The Set Recurrence screen appears. 4. In the Recur: field, press the SPACE key until the desired option appears on screen. Your options are: Day, Week, Month, and Year. (For this example, select Day to set an appointment recurring on a daily basis.) Handheld Installation and Users Guide Managing Tasks and Appointments Using the Calendar function 147 5. In the Every: field, press the SPACE key until the desired amount of time between appointments appears on screen. (For this example, select 2 to set an appointment recurring every second day.) 6. In the End: field, set the specific date on which the recurring appointment should end. (By setting this field to Never, you will have a constant recurring appointment.) Note If you set your appointment to recur weekly, you can specify the day(s) of the week on which it should recur. If you set your appointment to recur monthly or yearly, you can set the day on which the appointment will recur. 7. The terms of the recurrence are shown after the End: field. If you are satisfied with these terms, click to view the menu. Scroll to Save Recurrence and click. Handheld Installation and Users Guide You return to the New Appointment screen with your recurring appointment settings entered. Save your appointment by clicking to view the menu, scrolling to Save Appointment and clicking. To view appointments In Day, Week, or Agenda view, you can see the specifics for your appointment by selecting the appointment, clicking to view the menu, scrolling to View Appointment and clicking. In Month view, you can view the appointments for the selected day by following this procedure:
1. In the Calendar screen, select a day that has appointments and click to view the menu. Scroll to View Appointments and click. The appointments for the selected day are listed. Managing Tasks and Appointments Using the Calendar function 149 Note When you view appointments in Month view, you are not switching your view. The appointments for the selected day are listed in Day view but your overall view remains as Month view. 2. If you want to view the details of the appointment, edit it, or delete it, click to view the menu. Scroll to View Appointment, Edit Appointment, or Delete Appointment and click. 3. Press ESC to return to Month view. To view todays appointments 1. In the Home screen, scroll to the CALENDAR icon and click. 2. In the Calendar screen, click the trackwheel to view the menu. Scroll to Today and click. The appointments for todays date appear in your chosen Calendar view. Note In Agenda view, if you do not have appointments for the current date, the next day that has appointments will be displayed. Handheld Installation and Users Guide 150 Managing Tasks and Appointments Using the Calendar function To view next and previous 1. In the Home screen, scroll to the CALENDAR icon and click. 2. In the Calendar screen, click the trackwheel to view the menu. Scroll to Next (or Previous) and click. The next (or previous) day, week, or month is shown. Note In Agenda view, you will see the next or previous day with appointments scheduled. Viewing the next or previous days appointments if you have many appointments and do not want to continue scrolling through your agenda. is useful To view the appointments for a specific date 1. In the Home screen, scroll to the CALENDAR icon and click. 2. In the Calendar screen, click the trackwheel to view the menu. Scroll to Go to Date... and click. In the dialog box that appears, select the date for which you would like to view appointments and click. The appointments for that date appear, in your chosen Calendar view. To edit appointments 1. In the Home screen, scroll to the CALENDAR icon and click. 2. 3. In the Calendar screen (in either Day or Agenda view), scroll to an appointment and click to view the menu. Scroll to Edit Appointment and click. The Edit Appointment screen appears, displaying all of the details for the appointment. Edit the information in any of the fields. To edit the Date:, Start Time:, End Time:, or Reminder:
Handheld Installation and Users Guide Managing Tasks and Appointments Using the Calendar function 151 fields, press SPACE key to scroll between options. Release the SPACE key once you have set the field to your preference. 4. To edit the settings for recurring appointments, scroll to the Recurrence: field and press the SPACE key. The Set Recurrence screen appears, allowing you to change any of the settings. Click to view the menu, then scroll to Save Recurrence and click. 5. Click the trackwheel to view the menu, then select Save Appointment by clicking again. You return to the Calendar screen. Note If you are in Week or Month view, you can either switch to Day or Agenda view to edit the appointment, or view the appointment and then edit it. See page 148 for more information on viewing appointments. To delete appointments 1. In the Home screen, scroll to the CALENDAR icon and click. Handheld Installation and Users Guide 152 Managing Tasks and Appointments Summary and tips 2. In the Calendar screen, scroll to the appointment that you want to delete (in Day, Week, or Agenda view) or the day on which there are appointments to delete (in Month view). Click the trackwheel to view the menu. Scroll to Delete Appointment(s) and click. 3. A dialog box appears, asking if you want to delete the appointment. Click Yes. If your appointment is a recurring appointment, you can delete all occurrences of the appointment or just the one you have selected. You return to the Calendar screen and you can see that the appointment is no longer listed. Note If you are deleting appointments in Month view, all appointments for the day you select will be deleted. You must switch to Day, Week, or Agenda view to delete a specific appointment. Appointments which are more than 30 days old are automatically deleted. Summary and tips In this chapter, you learned how you can organize your time and projects using the Tasks and Calendar functions. You can add, view, edit, delete, and set options for both tasks and appointments. In the Tasks screen, you can modify the status of your tasks so that you know which of your projects have been completed. In the Calendar screen, you can switch between four different views. In the next chapter, youll examine the MemoPad and Calculator functions. Managing tasks and appointments - Tips
Press DEL to delete a task or appointment
Press T to go to the top task or appointment in the list. Handheld Installation and Users Guide Managing Tasks and Appointments Summary and tips 153 Managing tasks and appointments - Tips
Press B to go to the bottom task or appointment in the list.
Press C to create a new task or appointment. Tasks
Press M to mark an In Progress task as Completed or a Completed task as In Progress. Calendar
Press D to switch to Day view.
Press W to switch to Week view.
Press M to switch to Month view.
Press A to switch to Agenda view.
Press S to scroll through all the possible calendars views.
Press T to go to Today in the Calendar screen.
Press P to go to the previous day/week/month in the Calendar screen.
Press N to go to the next day/week/month in the Calendar screen.
Press ALT + A to display the next calendar reminder.
Press G to go to a specific date.
Press ENTER to create an appointment at a selected time.
Press SHIFT and roll the trackwheel in Day or Week view to highlight the hours during which an appointment will take place. When you create the new appointment, the start time and end time fields will already be set. Handheld Installation and Users Guide 9 Using the MemoPad and Calculator The handheld contains a MemoPad for recording lists, notes, or other important information that you type aside from email messages. A Calculator function is also included, which helps you to perform simple mathematical operations and conversions. Using the MemoPad function You can use the MemoPad function to add, edit, view, and delete important memos. To add memos 1. In the Home screen, scroll to the MEMOPAD icon and click. 2. In the MemoPad screen, click to view the menu. Scroll to New Memo and click. 156 Using the MemoPad and Calculator Using the MemoPad function 3. Type a title for your memo and press ENTER. Then type the body of the memo. 4. Once you have finished composing the memo, click to view the memo. Select Save by clicking again. You return to the MemoPad screen where your new memo appears in alphabetical order. Note You must include a title in order to save your memo. To view memos 1. In the Home screen, scroll to the MEMOPAD icon and click. 2. In the MemoPad screen, select the name of the memo that you want to view. Click to view the menu. Scroll to View Memo and click. Handheld Installation and Users Guide Using the MemoPad and Calculator Using the MemoPad function 157 The full memo appears on the screen. Note You can edit a memo you are viewing by clicking to view the menu. Scroll to Edit Memo and click. To edit memos 1. In the Home screen, scroll to the MEMOPAD icon and click. 2. 3. In the MemoPad screen, select the memo you want to edit and click to view the menu. Scroll to Edit Memo and click. In the Memo screen, you can add or edit text. Press the ALT key as you roll to scroll horizontally through the text. 4. When you have finished making changes to your memo, click to view the menu. Select Save by clicking again. Note You can clear the Title: field and the entire body of a memo. Scroll to the field that you want to clear (either the Title field or the body) and click to view the menu. Scroll to Clear Field and click. The field is erased and you can add new text. To delete memos 1. In the Home screen, scroll to the MEMOPAD icon and click. 2. In the MemoPad screen, scroll to the memo you want to delete. 3. Click to view the menu. Scroll to Delete Memo and click. A dialog box appears asking if you want to delete the memo. Scroll to Yes and click. Handheld Installation and Users Guide 158 Using the MemoPad and Calculator Using the Calculator function You return to the MemoPad screen and you can see that the memo is no longer listed. Note You can delete memos only in the MemoPad screen. Using the Calculator function Use mathematical operations and conversions. the handhelds calculator function to perform simple Tip the keyboard, you can Using type numbers and mathematical operators in the Calculator without pressing the ALT key. To perform mathematical operations You can use the handhelds calculator to perform mathematical operations. 1. 2. In the Home screen, scroll to the CALCULATOR icon and click. The Calculator screen appears. Use the keyboard to enter the first number of the mathematical calculation. Using the trackwheel, scroll to the operator you want and click. Handheld Installation and Users Guide Using the MemoPad and Calculator Using the Calculator function 159 3. Enter the next number of the mathematical calculation. Using the trackwheel, scroll the trackwheel to the equal sign and click. The result of the calculation appears. Note You can add, recall, and clear the calculators memory if you want to save the results of a particular calculation. The current contents of the memory are shown at the top of the screen. Pressing ENTER will perform the same action as scrolling to the equal sign on the handhelds calculator display and clicking. Press C or the BACKSPACE key to clear the handhelds display. To use the tape You can use the Calculators Tape feature to record and display your series of calculations. You can review, edit, delete, or insert entries on the tape. 1. 2. In the Home screen, scroll to the CALCULATOR icon and click. In the Calculator screen, scroll to Menu and click. Select Switch to Tape by clicking again. Handheld Installation and Users Guide 160 Using the MemoPad and Calculator Using the Calculator function 3. 4. Scroll through your calculations on the tape to review them. Scroll to an entry that you want to change, then click to view the menu. Scroll to edit the entry, insert a new entry, or delete the entry and click. Handheld Installation and Users Guide Using the MemoPad and Calculator Using the Calculator function 161 5. The results of your change are shown on the main calculator display. To return to the calculator, click to view the menu. Scroll to Return to Calculator and click. Note You can clear the entries on the tape by clicking to view the menu, scrolling to Clear Tape and clicking. The result of the calculations is not cleared, just the entries on the tape. To perform conversions You can use your handhelds calculator to convert numbers to and from metric. You can perform following conversions:
centimetres to inches, metres to feet, metres to yards, kilometres to miles, kilograms to pounds, and Celsius to Farenheit and vice versa. the 1. 2. 3. In the Home screen, scroll to the CALCULATOR icon and click. In the Calculator screen, type the number that you want to convert. Scroll to Menu and click. Scroll to Metric to Imperial... or Imperial to Metric... and click, depending on which way you want to convert the number. (For this exercise, select Metric to Imperial.) Handheld Installation and Users Guide 162 Using the MemoPad and Calculator Using the Calculator function 4. A second menu appears where you can select the type of conversion to perform. The results of the conversion are shown on the calculators display. To exit the calculator In the Calculator screen, scroll to Menu and click. Scroll to Close and click. Handheld Installation and Users Guide Using the MemoPad and Calculator Summary and tips 163 Summary and tips In this chapter, you learned how to use the MemoPad function and the Calculator function. You can not only add, edit, and view memos in the MemoPad screen, but you can also perform mathematical operations, use the tape, and perform conversions in the Calculator screen. In the next chapter youll find out how to customize your handhelds options. Using the MemoPad and Calculator - Tips MemoPad
Press T to go to the top memo in the list.
Press B to go to the bottom memo in the list.
Press ESC to exit the MemoPad screen.
Press DEL to delete a memo.
Press ENTER to view a memo. Calculator
Press D to add.
Press F to subtract.
Press X or A to multiply.
Press S to divide.
Press Z or ( SPACE key) to change the sign.
Press V to find the square root of a number.
Press J to recall the memory.
Press K to clear the memory.
Press L to add the number into memory.
Press G to see the result of your calculation.
Press C to clear the calculator screen. Handheld Installation and Users Guide 10 Customizing your handhelds options In the Get to know your handheld chapter, you learned about the procedure for setting message notification options. Now, refer to this chapter to learn how to customize the handhelds many other options to suit your specific needs. Setting the alarm The handheld has an Alarm function that you can set to tone at the same time every day. Choose from six different tone settings and three volume levels. 1. 2. In the Home screen, scroll to the ALARM icon and click. The Daily Alarm screen appears. Scroll to the field you would like to set, then press the SPACE key to scroll through your options. Release the SPACE key once you have set the field to your preference. 166 Customizing your handhelds options Setting the alarm 3. Once you have set the Alarm to your preference, click to view the menu. Scroll to Save Options and click. Note When the alarm sounds, press any key to silence it. This action will not disable the alarm; it will sound at the set time again even if it has been silenced. To disable the alarm, set the Alarm On/Off field to Off. Alarm fields The Daily Alarm screen contains the following fields:
Time: Set the time at which you want the alarm to sound. The default is 12:00 AM. Alarm On/Off: Select whether or not you want the alarm to sound. The default is Off. Tune: Select the tune you wish to hear when the alarm sounds. The default is Tune 3. You can hear each tune by scrolling through the options. Volume: Select the volume at which you wish to hear the alarm. Your options are: Low, Medium, and High. The default is Low. Handheld Installation and Users Guide Customizing your handhelds options Customizing handheld options 167 Customizing handheld options You can customize any of the handhelds options by following this general procedure:
1. 2. In the Home screen, scroll to the OPTIONS icon and click. The Device Options screen appears. Scroll to the handheld option that you want to change and click the trackwheel. 3. Scroll to the field that you want to change, then press the SPACE key to scroll through your options. Release the SPACE key once you have set the field to your preference. 4. Once you have set the options to your preference, click to view the menu. Scroll to Save Options and click. You return to the Device Options screen. Handheld Installation and Users Guide 168 Customizing your handhelds options Handheld options Handheld options The following pages list the handhelds options and provide page references for further information. About The About screen contains handheld copyright information. You cannot change the information in this screen. Press the ESC key to return to the Device Options screen. Auto On/Off Use the automatic on/off feature to maximize battery life and to maintain optimal, extended messaging performance. Note Both Weekday and Weekend options have an Enable/
Disable field. You must set this field to Enable in order for the handheld to turn on and off automatically. Weekday On: Set the handheld to turn on automatically at a specific time throughout the week Weekday Off: Set the handheld to turn off automatically at a specific time throughout the week Weekend On: Set the handheld to turn on automatically at a specific time on the weekend Weekend Off: Set the handheld to turn off automatically at a specific time on the weekend AutoText The AutoText screen contains a list of all current AutoText entries. You can add, edit, and delete entries as you wish. See page 80 for more information on how to work with AutoText entries. Handheld Installation and Users Guide Customizing your handhelds options Handheld options 169 Date/Time Set the date and time so that your messages contain the correct time stamp. Note You can set time automatically by synchronizing your handheld with your PC. See the Intellisync online help for more information. the date and Time Zone: Select your time zone. The handheld will automatically adjust the time depending on the time zone. The default is the Eastern (-5) time zone. Daylight Savings: Select whether or not you want daylight savings to be adjusted automatically. By default, the handheld is set to adjust for daylight savings (Support). The setting only needs to be set once. It should only be set to Ignore if you live in a state or province that does not recognize daylight savings. When this setting is set to Support, the handheld will automatically adjust the time on the proper date. Time: Set the current time Format: Select a 12 hour or 24 hour clock Date: Set the current date Note The information that you set in the Time, Format, and Date fields will appear on the handhelds Home screen and on the password security screen. Handheld Installation and Users Guide 170 Customizing your handhelds options Handheld options Message Services Email Service: Choose the default email service. Any new messages will be sent to the message service selected. The default message service information entry is Desktop. Note The email service provided should be correct in most cases. We recommend against changing this field. Network Settings Roaming: Choose the country you are in - either Canada or the United States. Subscribers in each respective country will have their home country as the default setting. Note It is possible to get a BlackBerry service that allows you to switch dynamically between both Canada and the United States. There is an additional charge for cross-border roaming. Talk to a representative at your point of purchase for more information. Radio: Turn the handhelds radio on or off. In certain situations, such as travelling by plane, it is important to turn off the radio in your handheld to prevent radio frequency interference. See page 45 for a shortcut for turning your radio on and off. Status: Shows the status of the network. It is set to either Pending or Active, depending on what you have specified in the Roaming field. Note You can re-register with the network in the Network Settings screen. Click to view the menu, scroll to Register Now and click. Unless you have been advised to do so, or if you have just received your handheld and it is not working, we recommend against registering your handheld more than once. Handheld Installation and Users Guide Customizing your handhelds options Handheld options 171 Notify You can set the handheld message notification to tone/vibrate, vibrate, tone, or none. See page 37 for more information on how to set the notification options. In Holster: Customize the way that the handheld notifies you of a new message while it is in the holster. Your options are: Tone, Vibrate, Vibrate+Tone, or None. The default notification setting is Vibrate+Tone. Out of Holster: Customize the way that the handheld notifies you of a new message when it is out of the holster. Choose from: Tone, Vibrate, Vibrate+Tone, or None. The default notification setting is Tone. Tune: Select the tune you wish to hear when you are notified of a new message. The default is Tune 1. You can hear each tune by scrolling through the options. Volume: Select the volume for your notification tune. Choose from Low, Medium, High, Escalating, or Off. If you set your notification type to vibrate and set the Volume: field to Low, the handheld will vibrate only once when a new message arrives. If you set this field to Medium, High, or Escalating, the handheld will vibrate twice when a new message arrives. Note The Escalating option provides you with quiet notification progressing to louder notification. Number of Beeps: Select the number of beeps the handheld should make before notification stops. Choose from 1 to 5 beeps. Repeat Notification: Set whether or not you want to be reminded of unread messages waiting. Choose from:
Low -- the LED will flash and the handheld will tone or Handheld Installation and Users Guide 172 Customizing your handhelds options Handheld options vibrate once every 15 minutes for 30 minutes
Medium -- the LED will flash and the handheld will tone or vibrate once every 10 minutes for an hour
High -- the LED will flash and the handheld will tone or vibrate once every 5 minutes for 2 hours
LED Only -- the LED will flash for 15 minutes
Off -- you will not be reminded. Note If you have set your In Holster and Out of Holster notification to None, the only reminder notification you will receive will be the flashing LED. If you want Tone or Vibrate reminder notification, you must change your regular notification settings. Level 1 Notify Only: Select whether or not you want to be notified of all messages or only those with a level 1 priority. Choose from either Yes or No. Note You will always be notified of pending appointments with reminders, even if you have turned off your handheld. The priority of messages forwarded to your handheld is dependent upon the filter rules set in the Desktop Manager. See Chapter 3 or the Redirector Settings online help for more information on filters. Consider PIN Level 1: Select whether or not you want PIN messages to be considered level 1 priority. Choose from either Yes or No. The default is Yes. If you set this field to Yes and have the Level 1 Notify Only field set to Yes, you will be notified of Level 1 messages, PIN messages, and pending appointments only. Handheld Installation and Users Guide Customizing your handhelds options Handheld options 173 Owner This information appears on the password security screen (if you have set a password). If you do not enter any owner information, a default message will appear on the password security screen. Name: Type your name. Information: Type any extra information that you want to appear on the password security screen. We recommend that you include your own (or your companys) contact information in case the handheld is lost. Screen/Keyboard In the Screen/Keyboard screen, you can change the LCD screens appearance by adjusting contrast levels and font size. You can also change the key rate and tone. Screen Contrast: Adjust the screens contrast if youre having trouble seeing the interface. If you are using the handheld in low light, try the backlighting feature instead. Font Size: Set the size of the font to be used on the screen. Choose from Small Font or Large Font. The default is Large Font. Key Tone: Set the key tone field to On if you want the handheld to emit a tone each time a key is pressed. Key Rate: Set the speed (Slow, Fast, or Off) at which your cursor moves whenever the BACKSPACE, ENTER, or SPACE key is pressed and held. The default setting is Slow. Note For all other keys, the Key Rate setting controls an auto capitalization feature. With Key Rate set to either Slow or Fast (i.e., Key Rate must be enabled), you can press and hold a key to capitalize it. Handheld Installation and Users Guide 174 Customizing your handhelds options Handheld options Security In the Security screen, you can set your password options to ensure greater handheld security. Password: Select whether or not you want to enable a password on the handheld. The default is Disabled. Security Timeout: Set the duration of time (in minutes) that the handheld is idle before the password security screen appears. The default setting is 2 minutes. Note The password security screen will prompt you to Press any key. Type the first letter of your password to gain access to the Enter Password dialog box. Type the remaining letters of your password to resume using the handheld. Once you have set a password, you need to enter it to use the Security screen again. You will also need to enter the password when using the Security screen, as well as Application Loader. See page 40 for information on how to set your password. Status The Status screen provides information about the handheld and the wireless network. You cannot edit this information. Signal: Indicates the strength of the handhelds network signal. Battery: Indicates the percentage of remaining battery life. Memory Free: Indicates the amount, in bytes, of available RAM. File Free: Indicates the amount, in bytes, of available memory to store messages, address entries, and AutoText entries. PIN: Indicates the handhelds address number. Other handheld users can use this address number to send messages directly to you. Handheld Installation and Users Guide Customizing your handhelds options Handheld options 175 ESN: Indicates the handhelds serial number. O/S: Indicates the version of the Operating System. Flash Size: Indicates the amount of flash memory on your handheld. Address Book: Indicates the current version of the Address Book function. AutoText: Indicates the current version of the AutoText feature. Calculator: Indicates the current version of the Calculator function. Calendar: Indicates the current version of the Calendar and Tasks functions. Crypto SK: Indicates the current version of the Crypto SK DLL. Database: Indicates the current version of the Database DLL. MemoPad: Indicates the current version of the MemoPad function. Message List: Indicates the current version of the Messages function. Ribbon: Indicates the current version of the functions list on the Home screen. Secure Transport: Indicates the current version of the Secure Transport DLL. Serial Db Access: Indicates the current version of the Backup and Restore protocol DLL. UI: Indicates the current version of the User Interface. Handheld Installation and Users Guide 176 Customizing your handhelds options Handheld options Storage Mode If you are not going to use your handheld for an extended period of time (more than two weeks), you should put it into storage mode. Putting the handheld into storage mode is different than just turning it off and as a result, the current date and time and the encryption keys are lost. 1. 2. 3. In the Home screen, scroll to the OPTIONS icon and click. In the Device Options screen, scroll to Storage Mode and click. The following message appears: Storage mode powers off device to save battery life. Continue? Scroll to Yes and click. The following message appears: Entering storage mode will lose current time. Continue? Scroll to Yes and click. To activate your handheld again, insert it into the charging cradle, connect the cradle to a power outlet, and after a few moments the Home screen will appear. Note for more information on charging You can also activate the handheld from storage mode by inserting a fine-tipped instrument such as a paperclip into the reset hole located on the back of the handheld.Ensure that the handheld is fully charged before you use it again. See page 21 the handheld. Ensure that you set the date and time and generate new encryption keys after you activate your handheld again. If you do not generate new encryption keys, email redirection will not occur. (See the Redirector Settings online help for more information on generating encryption keys.) If you do not set the date and time, messages will be stamped with the date of January 1 and will be placed at the bottom of your Messages screen. (See the Intellisync online help for more information on updating the handhelds date and time automatically.) Handheld Installation and Users Guide Customizing your handhelds options Summary 177 Summary In this chapter, you discovered how to customize your handhelds options. You can set a number of handheld features, including the alarm, auto on/off, AutoText, date/time, message services, network settings, notify, owner, screen/keyboard, security, and status. Knowing how to customize these options allows you to personalize your handheld and optimize its performance. Handheld Installation and Users Guide 11 Frequently asked questions This chapter includes answers to some common questions about the handheld. Alarm Why is my alarm not sounding when Ive set the time?
Ensure that you have enabled the alarm by setting the Alarm On/Off field to On. When the alarm is set, a bell icon appears on the Home screen. See page 165 for information on setting this field. Battery What should I do when I see the message Battery too low for handheld usage?
Press any key to close this dialog box. Recharge the handhelds battery. See page 21 for information. The handheld can be kept at a full charge by simply topping up the battery every day for 10-15 minutes. From an empty battery, a full charge can be achieved in approximately 3 hours. It is not necessary to completely drain the battery before recharging. What should I do if my handheld does not turn on?
Make sure that the internal battery has been fully charged.
(There should be five bars beside the battery indicator in the Home screen if the battery is fully charged.) 180 Frequently asked questions Storage
If the handheld does not turn on after charging the battery, reset the handheld. See page 188 for more information. Storage What should I do if I wont be using my handheld for a short period of time?
If you expect that you will not be using your handheld for a short period of time (two weeks or less), you should turn the handheld off. In the Home screen, scroll to the POWER OFF icon and click on the functions list.
When you want to turn the handheld back on, simply press the silver key. What should I do if I wont be using my handheld for a longer period of time?
Before storing your handheld for an extended period of time, you should save information on the handheld to your PC using the Desktop Softwares Backup and Restore tool.
If you expect that you will not be using your handheld for many weeks or months, then you should put the handheld in Storage Mode. In the Options function, scroll to Storage Mode and click. Click Yes in the two dialog boxes that follow. The handheld shuts down, and after approximately 24 hours enters a special storage state. You should store the handheld in a cool, dry place. When you press any keys or click the trackwheel while the handheld is in this state, it will not respond. To reactivate the handheld, you must insert the handheld into the charging cradle, as you did when you first received your handheld, and recharge the battery. The handheld should then turn on and display "Initializing". All of your stored addresses and messages will be preserved while the handheld is in storage mode. However, the handheld will no Handheld Installation and Users Guide Frequently asked questions Home screen 181 longer have the correct date and time or encryption key. To reset the date and time, see Customizing your handhelds options on page 167, or to update it automatically, simply synchronize the handheld with the Desktop Softwares Intellisync tool. You can generate a new encryption key in the Security tab of the Desktop Softwares Redirector Settings tool. Home screen How can I return to the Home screen?
The screen that displays the functions list and the date and time is called the Home screen.
Press the ESC key repeatedly until you return to the Home screen. See page 23 for more information on other shortcuts. Select Close from an applications menu or, in the Device Options screen, scroll to the [Return to Home Screen]
option and click. LCD screen What can I do if my LCD screen seems faint?
Check the Screen/Keyboard option in the Device Options screen. See page 167 for more information on how to set options.
While the handheld is on, press the silver key once to activate backlighting. See page 29 for more information. The backlighting on my display screen keeps disappearing.
The LCD backlighting will turn off after 20 seconds if you have not pressed a key or the trackwheel. Handheld Installation and Users Guide 182 Frequently asked questions Messages Messages Why did I have two messages on my handheld before I turned on the radio?
These messages are pre-loaded to help you learn about the handheld when you first receive it. Why are my messages not being sent out?
You can tell that messages have not been sent because they have a clock icon beside them.
Check that the handhelds radio has been turned on (select the TURN WIRELESS ON icon), and that you are within range of network coverage (check the coverage indicator in the Home screen). See page 45 for more information.
Check the Network Settings screen to ensure that your handheld has been activated on the network. If the Status:
field in this screen is Pending, call 1-877-BLK-BERRY to have your handheld activated.
You can try resending your message. As long as there is a clock icon beside the message when you resend it, another attempt is made to transmit the original message. A copy is not sent. See page 120 for more information on how to resend messages. Why am I not receiving all my messages?
There are several reasons why email may not be redirected to your handheld.
Is your PC turned on? If you are using the Desktop Redirector to forward your email, your desktop computer must be on any time you want to receive messages on your handheld. If your company is using the BlackBerry Enterprise Server to forward your email, you do not need to leave your PC turned on. Handheld Installation and Users Guide Frequently asked questions Messages 183
Is the Desktop Redirector running? If you are using the Desktop Redirector to forward your email, verify that it is running; its icon should be in the Windows SysTray on your PC. If your company is using the BlackBerry Enterprise Server to forward your email, check the Desktop Redirector for possible error messages. See the Desktop Redirector online help included with the software for information. Is your handheld in the cradle connected to your PC? By default, if the handheld is in the cradle, you will not receive any messages on your handheld while the Desktop Software is running. Take the handheld out of the cradle to find out if the messages are forwarding properly. Have you created Microsoft Exchange Inbox assistant rules?
If you have set up Inbox assistant rules that move new messages from the Inbox to another folder, they will not be forwarded to your handheld because the Inbox assistant moves them before they are forwarded to your handheld. To forward email from one of these subfolders, you must change the folder redirection settings in the Advanced tab of the Desktop Softwares Redirector Settings tool. See the online help for more information. Have you set filter rules? Check the filters in the Redirector Settings tool to make sure the messages you want to receive are being forwarded. See the Redirector settings online help for more information on these filters. Have you set the filter order correctly? The order that the filters appear in your list reflects the order that they will be applied to new messages. You should check to see if one of your filters is preventing desired messages from being redirected to the handheld. Handheld Installation and Users Guide 184 Frequently asked questions Punctuation What should I do if a message is returned?
Returned messages will have an x beside them in the Messages screen.
Open the message and scroll to the top. The Message Status field indicates why the message was returned. Follow the instructions given there. See the Desktop Redirector online help for more information and a list of possible error messages. I am not being notified when new messages arrive, even though I have set the handheld to notify me.
Ensure that the volume setting of the notification options is set to either Low, Medium, High, or Escalating, rather than Off. With the volume set to Off, the beeper will not sound when new messages arrive.
Ensure that the Level 1 Only setting in your notification options is set to No. When this field is set to Yes, you will only be notified of level 1 messages, rather than all messages. See page 171 for more information on the notification options. In the Notify screen, set the Repeat Notification: field to Low, Medium, High, or LED only so that you are reminded of unread messages on your handheld. Punctuation Where can I find the period (.) and other punctuation marks on my keyboard?
The quickest way to type a period (.) is to press the SPACE key twice at the end of a sentence. The next letter is automatically capitalized.
Press the ALT key with an associated character key to insert common punctuation marks. You will see the punctuation mark printed in orange above the primary key on the keyboard. Handheld Installation and Users Guide Frequently asked questions Desktop Software 185 See page 23 for information on the ALT key and other key functions.
Other punctuation marks are included in the symbols library which you can open by pressing ALT + SPACE. See page 88 for information on how to insert a symbol.
You can also insert international/accented characters into your messages. When composing a message or entering text, press and hold a letter key while rolling the trackwheel to scroll through international characters/characters with accents. When the desired character appears, release the letter key. Desktop Software For a complete list of frequently asked questions and answers, refer to the online help. How do I check if the Desktop Redirector is running?
If the Desktop Redirector is running, the icon appears in the Windows SysTray in the bottom right corner of your desktop. To verify that it is running, double-click the icon to open the Redirector Status window. To learn more about the fields in this window, select Contents under the Help menu.
If the Desktop Redirector icon does not appear in the Windows SysTray, launch the program by double-clicking the Redirector icon from your Start>Programs menu. Why isnt my handheld receiving every message that goes to my desktop Inbox?
Ensure that the Desktop Redirector is running. (See answers to previous FAQ).
Check that your Inbox Assistant does not have rules set to direct your messages elsewhere once they arrive in your Inbox. If, for example, you have a rule directing Confidential or Priority messages to a separate folder in Outlook, these Handheld Installation and Users Guide 186 Frequently asked questions Desktop Software messages might not be redirected to your handheld unless you have specified email redirection from the folder. See the Redirector Settings online help for more information.
Check the Filter rules that you have set through the Redirector Settings tool. If you havent set any of your own filters, check the default filters to make sure they are handling messages to your preference. Why does a new mail envelope icon appear in the Windows SysTray, but my desktop Inbox does not display any new mail?
The Desktop Redirector communicates with your handheld
over the wireless network through email. This two-way communication results in delivery acknowledgements arriving in your Inbox. The email Redirector recognizes these Relay messages, and automatically deletes them. Microsoft Outlook will notify you of these incoming Relay messages, so the envelope icon will appear in your SysTray even once theyve been automatically deleted. I am a Microsoft Outlook user. How do I synchronize with both my Outlook Contacts and my companys Exchange Global Address List?
If you dont mind having Global Addresses merged with your Contacts in Outlook, perform steps 2,3&5. If you wish to keep the two address lists separate in Outlook, perform steps 1-6. 1. Open Outlook on your PC and select Contacts in the Mailbox list. Select File>New>Folder. Name your new folder Global; the entries from the Exchange Address List will be placed in this folder. 2. Launch the Desktop Manager and double-click the Backup and Restore tool. Click the Advanced button. You will see a list of the files currently on your handheld. With the Address Book file selected, click Clear. In the Advanced window, select File>Import>Addresses.... 3. Handheld Installation and Users Guide Frequently asked questions Desktop Software 187 The Address Book Import window appears. Select names from the Global Address List and click Import> to copy the names over. Once youve copied all the names you want, click the OK button. The Advanced window now shows a file called Address Book in the Desktop File Databases list. Click the Restore button. The updated Address Book file will be transferred to the handheld. 4. From the Desktop Manager, double-click the Intellisync tool; the Intellisync window opens. Click the Configure PIM... button. In the PIM Configuration window, select Address Book and click Choose. Ensure Outlook is selected as your translator then click Browse to open the Choose Contact Folder(s) window. Locate and select the Global subfolder that you created in step 1. This subfolder will be under Contacts. (You may have to double-click the displayed folders to view all subfolders). Click the Add button. In the bottom list, select the Global folder and click the Default button. Continue clicking OK to return to the Intellisync window. 5. Click the Synchronize now button to add the Outlook Contacts to your handheld and the addresses on the handheld to Outlook. When the dialog appears asking if you want to delete the new addresses from your handheld, click Re-sync. Now a dialog appears asking if you want to add the new address to your subfolder in Contacts. Click OK. You can now synchronize you PIM applications without overriding the addresses you have in the Contacts folder. In the Intellisync window select Configure>Choose>
Browse. The Choose Contact Folder(s) window appears;
select the Contacts folder and click Default. Performing this last step ensures that when a future contact is added to the handheld, it will be synchronized into the main Contact folder, rather than the Global subfolder. 6. Handheld Installation and Users Guide 188 Frequently asked questions Resetting the handheld Why should I generate new keys? How often should this be done?
Messages are encrypted when they are sent between your PC and the handheld. Your handheld can only receive messages that were sent with the correct encryption. You need to generate keys to establish the random encryption codes that enable your PC to communicate with your handheld. Encryption is used as a security measure to ensure that only your handheld can receive messages sent from your PC.
Using the Redirector Settings tool, you can manually generate keys whenever you wish, or you can set your PC to remind you to generate keys every month. For maximum security, new keys should be generated every two to four weeks. If I get an error message, how can I find out what it means?
Youll find a list of possible error messages, and tips for what to do when you get an error message, in the Desktop Redirector and Desktop Manager online help files. In either the Redirector Status or Desktop Manager windows, select Contents under the Help menu. Then click the Frequently Asked Questions link. Resetting the handheld On rare occasions, the handheld may report an internal handheld error message, instructing you to press R to reset. Doing so will return the handheld to normal operation after a few minutes. Try sending yourself a message and check that all the information has been properly restored in the Status screen. There is also a reset hole on the back of the handheld, located in the information label. Normally, you will not need to use this method of reset. However, if the handheld locks up (no longer responds when you press keys or use the trackwheel) you can use this method to reset the handheld. A fine-tipped instrument, such as a Handheld Installation and Users Guide Frequently asked questions Resetting the handheld 189 paper clip, can be inserted into this hole to press the reset button, restarting and restoring the handheld to normal operation. Note You can also reset the handheld by simultaneously pressing the ALT + SHIFT + BACKSPACE keys. Messages and other information stored on the handheld will not be lost. If you were in the process of composing a message, however, the message will be lost. Resetting your handheld will not lose the connection with your PC. After you reset your handheld, synchronize with the Desktop Manager to ensure that all information has been restored. See the Desktop Manager online help for more information Handheld Installation and Users Guide 12 Specifications Mechanical Properties Weight:
Approx. 5oz Size (LXWXH):
4.6X3.1X0.70 Memory:
5 MB Flash memory 0.5 MB SRAM Display and control features Display:
Controls:
Message Notification:
Other features:
Ports:
Full graphic LCD with backlighting, 160 x 160 pixel viewing area Thumb-operated trackwheel; PC-style keyboard Red LED indicator; audible beeper;
mechanical vibrator, on-screen notification; configurable by user Real-time clock; audible alarm;
AutoText and Address Book updates RS-232 compatible serial port at operating speeds up to 115 200 baud 192 Specifications Power Battery:
Temperature Operating:
Storage:
Relative Humidity:
Internal lithium cell 0C to +50C 10C to +30C 5-95% Non-condensing Radio specifications Network Support Interface Protocols:
Frequency 800 MHz DataTAC networks NCL (Native Control Language) Protocol;
RAP (RIMs Radio Access Protocol). Transmitting:
806 to 825 MHz Receiving:
851 to 870 MHz Transmit Power:
2.0 Watts Antenna Integrated internal Handheld Installation & Users Guide Specifications 193 Regulatory compliance Handheld Complies with:
FCC Part 15 Class B, and Part 90 PENDING Industry Canada RSS 119 PENDING Charging cradle Complies with:
FCC Part 15, Class B Declaration of Conformity (DoC) PENDING Handheld Installation and Users Guide 194 Specifications Handheld Installation and Users Guide Index A about Research in Motion, 17 this guide, 17 adding address attachments to your address book, 96 addresses, 126 appointments, 144 autotext entries, 82 autotext entries using a macro, 83 memos, 155 tasks, 136 address book adding attachment from messages, 96 adding entries, 126 attaching entries, 79 customizing options, 125 deleting entries, 131 description of, 13, 30 editing entries, 130 entry fields, 128 opening attachments in messages, 95 searching, 132 setting options, 125 summary, 132 tips, 132 using, 125 viewing entries, 130 agenda, see calendar alarm description of, 13, 31 entry fields, 166 FAQs, 179 setting, 165 application loader, using, 58 appointments adding, 144 deleting, 151 editing, 150 managing, 135 viewing, 148 attaching address book entries, 79 attachments adding to your address book, 96 opening address book attachments, 95 receiving, 94 sending, 94 auto signature, customizing, 77 automatic formatting, 86 capitalization, 86 email fields, 87 number fields, 87 number lock, 87 punctuation, 87 196 Index automatic on/off, description of, 168 autotext adding entries, 82 adding entries using a macro, 83 deleting entries, 85 description of, 81 editing entries, 84 searching for entries, 85 using to compose messages, 80 B backlighting, 29 backup and restore importing files from PC, 60 restoring files to handheld, 61 saving handheld files, 60 using, 59 battery FAQs, 179 C calculator description of, 14, 31 exiting, 162 performing conversions, 161 performing mathematical operations, 158 summary, 163 tips, 163 using, 155, 158 using tape, 159 calendar adding appointments, 144 agenda view, 143 appointment entry fields, 145 daily view, 141 deleting appointments, 151 description of, 13, 30 editing appointments, 150 monthly view, 143 notification of appointments, 172 setting options, 140 setting recurring appointments, 146 summary, 152 switching views, 141 tips, 152 using, 140 viewing appointments, 148 viewing appointments for a specific date, 150 viewing next and previous appointments, 150 viewing todays appointments, 149 weekly view, 142 changing address book entries, 130 appointments, 150 autotext entries, 84 searches, 111 Handheld Installation and Users Guide task status, 139 tasks, 138 charger description of, 21 chart of hot keys, 23 components handheld, 19 LCD screen, 28 compose, description of, 13, 30 composing messages, 51, 69 saving messages while composing, 106 using autotext, 80 confirmation of messages, 78 connecting handheld to PC, 48 contents of package, 15 cradle connecting to PC, 48 description of, 21 customer support, 18 customizing address book options, 125 auto signature, 77 handheld options, 165 level of importance, 72 message options, 69 D date and time setting, 37 date, setting, 169 Index 197 deleting addresses, 131 appointments, 151 autotext entries, 85 memos, 157 messages, 115 messages on handheld and desktop, 118 multiple messages, 117 open messages, 116 searches, 113 tasks, 139 description address book, 13, 30 alarm, 13, 31 autotext, 81 calculator, 14, 31 calendar, 13, 30 charger, 21 compose, 13, 30 cradle, 21 functions, 13 handheld options, 168 holster, 20 keyboard, 20 LCD screen, 19 lock, 14, 31 memopad, 14, 31 messages, 13, 30 options, 14, 31 power on/off, 14, 32 saved messages, 13, 30 search messages, 13, 30 serial port, 21 task list, 13, 31 Handheld Installation and Users Guide 198 Index task status icons, 137 trackwheel, 20 turn radio on/off, 14, 32 desktop redirector adding a filter, 66 checking settings, 65 desktop software application loader, 58 backup and restore, 59 FAQs, 185 installing, 47, 57 intellisync, 62 redirector configuration, 64 summary, 67 using, 57 disabling alarm, 165 handheld options, 167 password security screen, 41 E editing addresses, 130 appointments, 150 autotext entries, 84 memos, 157 messages, 119 searches, 111 task status, 139 tasks, 138 enabling alarm, 165 Handheld Installation and Users Guide email redirection, 50 handheld options, 167 password security screen, 40 F FCC compliance, 3, 4 file attachments receiving, 94 sending, 94 filing messages, 101 formatting automatic capitalization, 86 automatic punctuation, 87 email fields, 87 messages automatically, 86 number fields, 87 number lock, 87 frequently asked questions, 179 alarm, 179 battery, 179 desktop software, 185 home screen, 181 LCD screen, 181 messages, 182 punctuation, 184 storage, 180 functions, 13 icons, 33 menus, 32 screens, 29 G getting confirmation of messages, 78 customer support, 18 started, 19 H handheld charger, 21 components, 19 connecting to PC, 48 cradle, 21 customizing options, 165 generating a security key, 50 getting started, 19 holster, 20 keyboard, 20 LCD screen, 19 locking, 41 package contents, 15 resetting, 188 serial port, 21 status icons, 33 trackwheel, 20 turning off, 23 turning on, 22 handheld options about, 168 auto on/off, 168 autotext, 168 date/time, 169 Index 199 description of, 168 message service, 170 network settings, 170 notify, 171 owner, 173 screen/keyboard, 173 security, 174 status, 174 storage mode, 176 holster, description of, 20 home screen, 33 FAQs, 181 icons, 33 hot keys, 23 I IC Class B compliance, 4 icons handheld status, 33 message status, 34 navigational, 36 task status, 137 including address book entries in message, 79 Industry Canada, certification, 4 inserting symbols, 88 installing, desktop software, 47, 57 Intellisync using, 62 Handheld Installation and Users Guide 200 Index K key assignment chart, 23 key rate, 173 keyboard description, 20 hot keys, 23 L LCD screen backlighting, 29 components, 28 description of, 19 FAQs, 181 function menus, 32 function screens, 29 graphics, 36 LED notification, 171 level of importance, setting, 72 lock, description of, 14, 31 locking the handheld, 41 M managing appointments, 135 messages, 101 tasks, 135 marking all messages as read, 122 marking messages as unread, 121 Handheld Installation and Users Guide memopad adding memos, 155 deleting memos, 157 description of, 14, 31 editing memos, 157 summary, 163 tips, 163 using, 155 viewing memos, 156 menus, 32 messages attaching address book entries, 79 automatic capitalization, 86 automatic punctuation, 87 composing, 51 customizing auto signature, 77 deleting, 115 deleting multiple messages, 117 deleting on handheld and desktop, 118 deleting open messages, 116 description of, 13, 30 editing, 119 FAQs, 182 filing, 101 formatting automatically, 86 managing, 101 marking as read, 122 marking as unread, 121 Index 201 opening address book attachments, 95 options for received messages, 91 reading, 53, 91 receiving, 91 receiving confirmation, 78 receiving long messages, 93 removing from saved messages list, 105 resending, 120 saving, 103, 106 saving attachments in your address book, 96 saving while composing, 106 searching, 107 sending, 51 sending one-time messages, 75 sending to multiple contacts, 76 sending to other handhelds, 73 setting notification options, 37 setting options, 69 status icons, 34 summary, 89, 98, 123 tips, 89, 98, 123 using autotext, 80 N navigational icons, 36 network, registering, 46 new address book entries, 126 appointments, 144 autotext entries, 82 notification of appointments, 172 number lock, 87 O one-time messages, sending, 75 opening address book attachment, 95 options customizing for your handheld, 165 description of, 14, 31 LED notification, 171 received messages, 91 scrolling through, 35 setting for address book, 125 setting for calendar, 140 setting for messages, 69 setting for tasks, 140 setting level of importance, 72 P password security screen, 41 disabling, 41 enabling, 40 Handheld Installation and Users Guide 202 Index PC, connecting to your handheld, 48 performing conversions, 161 mathematical operations, 158 one-time search, 107 search, 107 search for sender, 114 personal identification number
(PIN) sending messages to other handhelds, 73 power on/off, description of, 14, 32 punctuation, FAQs, 184 R radio turning off, 45 turning on, 45 read messages, marking, 122 reading, messages, 53, 91 recalling searches, 111 received messages options, 91 saving, 104 receiving address book attachments, 95 confirmation of messages, 78 file attachments, 94 long messages, 93 messages, 91 reconciling email, 62 redirecting email, 50 registering with the network, 46 removing address book entries, 131 appointments, 151 autotext entries, 85 messages, 115 multiple messages, 117 open messages, 116 searches, 113 tasks, 139 resending messages, 120 resetting the handheld, 188 reviewing filed messages, 103 S safety information, 5 saved messages description of, 13, 30 removing, 105 saving address book attachments, 96 messages, 103, 106 messages while composing, 106 received messages, 104 sent messages, 104 Handheld Installation and Users Guide Index 203 search messages, description of, 13, 30 searches deleting, 113 editing, 111 performing, 107 performing one-time search, 107 performing search for sender, 114 recalling, 111 saving, 107 specifying search terms, 107 searching addresses, 132 autotext entries, 85 messages, 107 security disabling password protection, 41 enabling password protection, 40 generating a key for the handheld, 50 locking the handheld, 41 using password protection, 38 sending file attachments, 94 messages, 51, 69 messages to multiple contacts, 76 messages to other handhelds, 73 one-time messages, 75 sent messages saving, 104 serial port, description of, 21 setting address book options, 125 alarm, 165 calendar options, 140 date, 169 date and time, 37 handheld options, 165 level of importance, 72 message delete, 38 message notification options, 37 message options, 69 password security screen, 41 recurring appointments, 146 task options, 140 time, 169 specifications, 191 specifying search terms, 107 storage, FAQs, 180 storing received or sent messages, 104 style conventions, 17 symbols, inserting, 88 synchronizing, 62 email, 62 PIM, 62 system requirements, 16 Handheld Installation and Users Guide 204 Index T tasks adding, 136 changing status, 139 deleting, 139 description of, 13, 31 editing, 138 entry fields, 138 managing, 135 setting options, 140 status icons, 137 summary, 152 tips, 152 using, 135 viewing, 138 technical support, 18 time, setting, 169 tips address book, 132 calculator and memopad, 163 generic, 43 messages, 89, 98, 123 tasks and calendar, 152 trackwheel, description of, 20 troubleshooting, 179 turn radio on/off, description of, 14, 32 turning on/off handheld, 23 radio, 45 Handheld Installation and Users Guide U unread messages, marking, 121 upgrading to version 2.0, 15 using address book, 125 application loader, 58 autotext, 81 autotext to compose a message, 80 backup and restore, 59 calculator, 155, 158 calendar, 140 desktop software, 57 Intellisync, 62 lock, 41 macro to add a new autotext entry, 83 memopad, 155 password protection, 38 tape, 159 tasks, 135 V viewing addresses, 130 appointments, 148 appointments for a specific date, 150 memos, 156 next and previous appointments, 150 tasks, 138 todays appointments, 149 W welcome, 13 Index 205 wireless solution, 13 Handheld Installation and Users Guide
| frequency | equipment class | purpose | ||
|---|---|---|---|---|
| 1 | 2000-07-14 | 806 ~ 821 | TNT - Licensed Non-Broadcast Transmitter Worn on Body | Original Equipment |
| app s | Applicant Information | |||||
|---|---|---|---|---|---|---|
| 1 | Effective |
2000-07-14
|
||||
| 1 | Applicant's complete, legal business name |
BlackBerry Limited
|
||||
| 1 | FCC Registration Number (FRN) |
0006040703
|
||||
| 1 | Physical Address |
2200 University Avenue East
|
||||
| 1 |
Waterloo, Ontario, N/A N2K 0A7
|
|||||
| 1 |
Canada
|
|||||
| app s | TCB Information | |||||
| n/a | ||||||
| app s | FCC ID | |||||
| 1 | Grantee Code |
L6A
|
||||
| 1 | Equipment Product Code |
R857D-2-5
|
||||
| app s | Person at the applicant's address to receive grant or for contact | |||||
| 1 | Name |
J**** W**** J****
|
||||
| 1 | Title |
Team Lead, RF Design
|
||||
| 1 | Telephone Number |
519-4********
|
||||
| 1 | Fax Number |
519-8********
|
||||
| 1 |
j******@blackberry.com
|
|||||
| app s | Technical Contact | |||||
| 1 | Firm Name |
Research In Motion Limited
|
||||
| 1 | Name |
M****** S******** A****
|
||||
| 1 | Physical Address |
295 Phillip Street
|
||||
| 1 |
Waterloo, N2L 3W8
|
|||||
| 1 |
Canada
|
|||||
| 1 | Telephone Number |
(519)******** Extension:
|
||||
| 1 | Fax Number |
(519)********
|
||||
| 1 |
m******@rim.net
|
|||||
| app s | Non Technical Contact | |||||
| 1 | Firm Name |
Research In Motion Limited
|
||||
| 1 | Name |
M******** S******** A****
|
||||
| 1 | Physical Address |
295 Phillip Street
|
||||
| 1 |
Waterloo, N2L 3W8
|
|||||
| 1 |
Canada
|
|||||
| 1 | Telephone Number |
(519)******** Extension:
|
||||
| 1 | Fax Number |
(519)********
|
||||
| 1 |
m******@rim.net
|
|||||
| app s | Confidentiality (long or short term) | |||||
| 1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
| 1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
| if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
| app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
| 1 | Is this application for software defined/cognitive radio authorization? | No | ||||
| 1 | Equipment Class | TNT - Licensed Non-Broadcast Transmitter Worn on Body | ||||
| 1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
| 1 | Modular Equipment Type | Does not apply | ||||
| 1 | Purpose / Application is for | Original Equipment | ||||
| 1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
| 1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
| 1 | Grant Comments | Output is ERP. Device must operate with a maximum duty factor not exceeding 7%, at all times for satisfying SAR compliance. The highest reported SAR value is 1.5 W/kg, corresponding to 7% duty factor. | ||||
| 1 | Is there an equipment authorization waiver associated with this application? | No | ||||
| 1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
| app s | Test Firm Name and Contact Information | |||||
| 1 | Firm Name |
Intertek Testing Services NA Ltd
|
||||
| 1 | Name |
T**** H****
|
||||
| 1 | Telephone Number |
905-6********
|
||||
| 1 | Fax Number |
905-6********
|
||||
| 1 |
t******@Intertek.com.
|
|||||
| Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
| 1 | 1 | 90 | 806.00000000 | 821.00000000 | 2.0000000 | 2.5000000000 ppm | 20K0F1D | U703 (SNOW_FLAKE), U705 (ADSP2186LKCA-160) | |||||||||||||||||||||||||||||||||
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC