FCC caution Labelling requirements. 1. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) T his device may not cause harmful interference, and (2) this device must accept any interference received, incl uding interference that may cause undesired operation. 2. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Information to user. Information to the user. 3. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursua nt to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful int erference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio co mmunications. However, there is no guarantee that interference will not occur in a particular installation. If t his equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help. 4, RF warning for Portable device:
The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction. Meet your new sidekick!
This is the Presto, a tabletop tablet meant to make your job easier! The Presto is meant to be used as aservice efficiency tool designed for wait staff to make the steps of service easier andenhancethe guests dining experience. The Presto tablet allows your guests to view and order menu items, play games, and pay their check from the convenience of their table. Not only does Presto increase speed of service, but it also provides easy access for your guests to join your loyalty program(s) andenjoy special privileges of being amember. Thats it, Presto!
training E la Carte, Inc.
@prestotablet
(530) 377-3786 www.elacarte.com 1 Abilities What your new sidekick cando WHAT IT DOES Visual Menu Order By pressing Order/Menu, your guests canview pictures of items in the menu and readtheir descriptions. You can browse using the scroll arrows on the right side of the screenor by swiping the pictureup or down. Onceitems areplaced in the Cart they haveto be sent to the kitchen. Do so by pressing SEND TOKITCHEN. Youll see the Blue light as aconfirmation of success. CheckIDs immediately if therearealcoholic orders. Then unlock the Presto for alcohol if needed. Your Cart Play Pay If your restaurant is charging guests to play games, always makesureyour guest is awareof this while introducing the Presto to avoid unexpected charges. Guests canpay through the Presto whenever they want. View the current bill by tapping Pay on the sidebar. If paid games areenabled, eachcheck comes with 2 free games as trial. Guests cansplit their bills anyway they want, by even amounts or by specific items. Guests canunlock freegaming by choosing so in the prompt after the trial expires. The games unlock charge will appear in their bill. Guests swipe their cards, tip and sign on the Presto. They canhavetheir receipt emailed or they canask for aprinted copy. Send toKitchen 4 The tipping point Heres an overview of the payment steps. Split Bill Pay Full
- 2 +
split evenly split by item
- 20% + $2.50 Done Pay with Credit Card Pay with Cash Want to split?
Choose split type Select your tip Credit card or cash?
Please sign here Please rateyour experience Please swipe your cardwith the magnetic stripe down and facing away Email me my receipt Ill ask for aprinted receipt Clear Email receipt?
Sign Done Rate us!
Always makesuremagnetic strip is facing away fromyou. Remember to choose "Pay with Card" before swiping the card 4 Let there be lights Dierent colors tell adierent story, learn them and use them to your advantage!
Blue: Displays when an order has successfully been sent from the Presto. Green: Indicates payment with aCredit Cardhas been completed and the bill has been settled. Yellow: A wireless networking error has occurred. Please notify your manager immediately . Orange: Indicates the customer has begun making payment on the Presto. This includes both full and split payments. Purple: Indicates the customer has madeasplit payment with both aCredit Cardand Cash. IMPORTANT NOTICE Remember tocheck your status lights often- the light will turn ofl after two minutes. If aguest initiates payments (orange or purple), and you do not see the green light, they havent paid the balancein full and may need your assistance!
Red: An error has occurred. Could be:
invalid Table Number invalid Server Number Declined Card If correcting this in the Control Panel does not fix the issue, notify your manager to contact customer support. Call 530-377-3786 / email support@elacarte.com 4 Your daily setup Thereareafew things you will need to do every day. OPENING Power up CLOSING Charge Batteries Insert the fully chargedbattery into the Presto. Turn on the Presto by pressing the small roundbutton on the back of the LED status light. Control Panel Setup 1. Click on the INFOBUTTON. 2. Click on the OPEN SPACE to the left of the INFO BUTTON. 3. Select CHANGE and enter your 4 digit number server ID. 4. Select CHANGE and enter the table number. 5. Select RESET TONEW CHECK (should show -1). The Presto batteries must be chargedevery night as part of your closing sidework!
Power down the Presto and removethe battery. Insert batteries into the CHARGING RACKS and confirm the charging indicator light turns green. Clean and Inspect Servers or bussers should wipe the screen down with a clean, dampragregularly, as you would table tops. If you discover visible damage, givethe deviceto your manager to report to the Technical Support team - theyrehappy to replaceit!
IMPORTANT NOTICE Tips and total sales will go to the server numberthat is entered in the control panel. This is why you MUST add/removeyour server number at the beginning AND end of your shift. ALL Prestos areto remain activeduring business hours and on the tables at all times. Only the batteries may be removedand placed in the charging rack. Battery removal button Power button Table Number Server Number Check Number Change Change
-1 Reset to New Check 4 Team up!
How you canget the most out of the Presto CONNECT Great Customer Service Presto does the dirty work giving you moretime to make deeper and better connections with guests. Take advantage of the extratime and wow your customers. Theyll remember this when its time to tip!
BIGGER CHECK Upsell Ally The Presto will enticeyour guests with delicious pictures and makeit easy for them to act on their impulse cravings. Point your guests to the Menu section and show them how to browse it. MORE CHECKS Rush Time Wing Man ALL SEEING No Running Around Lunch, Dinner, or Happy Hour, Presto makes it convenient for the guest to order and pay quickly allowing you to take on moretables in the same amount of time. Use the lights to manage your tables and know where to be and when. The lights take out alot of the guess work fromyour job and help you be moreecient. ONE LESS PROBLEM Easy Splitting EASY SELL Suggestive Selling pre sto Havethe guests determine how they want to split the bill and givethem power to doit themselves. Wait for the greenlight and you areall set!
When suggesting aplate or selling in desserts you havea visual to use. Especially for the morecomplicateditems, an imageis worth athousand words!
SHORTCUT No More Lines Enter aguests order straight into the Presto and avoid the lines at the POS terminal. This also ensures their order is correct. If paying with card you canalso process it on the Presto. Remember the guest may not want you to watch them decidetip information!
TIME MACHINE Happy Customers Games oer your guests entertainment to pass the time while waiting for their food. Guests will think their wait is shorter which makes them happy and makes you happy when you see the tip. B I G T I P you 4 Important stu Never forget about these things SPECIAL CASES Remember 1. Auto-gratuity is not automatically applied. For large groups whereauto-gratuity is applied, pleaseask your guests to pay directly throughyouas the Presto cannot see this servicecharge. 2. Largeparties with combinedtables: Makesureall Prestos onthe table areassigned to the sametable. Guests may use any Prestoto placeanorder, play games andviewthe menu.Only one Presto may be used for payment. 3. Gift Cards or Certificates must beprocessed through the POS terminal - the Presto does not accept this type of payment. POS MIRROR Presto &POS 1. POS andPrestowill talk to eachother andsend the orderto the correct printers. 2. Bill canbeseen by customers onthe Presto regardless of wherethe orderoriginated. Presto POS Printer SMOOTH SAILING Best practices Charging Rack: Donot block vents. Donot mount on walls. Donot placeany paper, liquids, or activechemicals
(cleaningproducts) anywherenearit. Presto: Always makesurethe Presto faces the guest when they first sit down. Remember toaddandremoveyour server numberfromthe Prestos every shift. Before starting anew checkconfirm the Prestois assigned tothe correct table. Guest Greeting: Call out the 4 mainfeatures : viewmenu, order, play games, pay. Makethe guest awareof any game charges beforehand. Communicateto the guest that you andPresto areoneteam. We are here to help!
If you arehaving issues with your Presto, report it to your Manager or shift supervisor immediately, he/she will report technical issues to E la Cartes Technical Support Team. Please beas detailed as possible when reporting anissue. Have this information at hand Date Time Table number Server number Description of issue Troubleshooting steps already taken TechnicalSupport 530-3-PRESTO
(530) 377-3786 support@elacarte.com 4