all | frequencies |
|
|
|
|
exhibits | applications |
---|---|---|---|---|---|---|---|
manual | photos | label |
app s | submitted / available | |||||||
---|---|---|---|---|---|---|---|---|
1 |
|
User Manual | Users Manual | 2.68 MiB | May 17 2021 / November 13 2021 | delayed release | ||
1 |
|
Internal Photos | Internal Photos | 2.95 MiB | May 17 2021 / November 13 2021 | delayed release | ||
1 |
|
External Photos | External Photos | 1.24 MiB | May 17 2021 / November 13 2021 | delayed release | ||
1 |
|
ID Label | ID Label/Location Info | 16.97 KiB | May 17 2021 | |||
1 |
|
Agent Authorization Letter | Cover Letter(s) | 38.57 KiB | May 17 2021 | |||
1 |
|
Antenna Info | Operational Description | 388.73 KiB | May 17 2021 | |||
1 |
|
Cover letter | Cover Letter(s) | 16.44 KiB | May 17 2021 | |||
1 | Frequency Block Diagram | Block Diagram | May 17 2021 | confidential | ||||
1 | Operational Description | Operational Description | May 17 2021 | confidential | ||||
1 |
|
RF Exposure | RF Exposure Info | 1.17 MiB | May 17 2021 | |||
1 |
|
Request for Confidentiality | Cover Letter(s) | 680.46 KiB | May 17 2021 | |||
1 | Schematics | Schematics | May 17 2021 | confidential | ||||
1 |
|
Test Setup Photos | Test Setup Photos | 1.75 MiB | May 17 2021 / November 13 2021 | delayed release | ||
1 |
|
Test report | Test Report | 5.23 MiB | May 17 2021 |
1 | User Manual | Users Manual | 2.68 MiB | May 17 2021 / November 13 2021 | delayed release |
BOSE SOUNDCONTROL HEARING AIDS Owners Guide 1. Safety and health information Intended use Indications for use Clinical data Hearing health care information Important safety instructions Warnings Cautions 2. Set up the hearing aids Whats in the box Download the Bose Hear app Hearing aid overview Insert the batteries Put on the hearing aids Check your fit 2 7 7 8 9 12 13 14 17 18 19 20 22 25 3. Hearing aid and app controls Power on Power off World Volume Treble and bass Focus Left/Right Ear Balance Modes 4. Adjusting to the hearing aids What to expect 5. Battery management When to replace batteries Remove the batteries Battery life Purchase batteries 29 29 30 32 33 35 37 39 42 42 43 44 3 6. Bluetooth connections Connect your phone Connect a different phone Clear the hearing aid device lists 7. Care and maintenance Store the hearing aids Maintain the hearing aids Replacement components Limited warranty Returns and exchanges Update the hearing aids 46 46 47 50 51 54 54 55 55 4 8. Troubleshooting Try these solutions first Other solutions Eartip troubleshooting Cable size troubleshooting 9. Regulatory and legal information Symbols and descriptions 57 58 70 76 96 5 1 Safety and health information Intended use Indications for use Clinical data Hearing health care information Important safety instructions Warnings Cautions Safety and health information 1 Intended use The Bose SoundControl hearing aids are a pair of user- fitted wireless air conduction hearing aids intended for use by individuals 18 years and older with perceived mild to moderate hearing impairment. Indications for use The Bose SoundControl hearing aids are intended to amplify sound for individuals 18 years of age or older with perceived mild to moderate hearing impairment. They are adjusted by the user to meet the users hearing needs. No pre-programming or hearing test is necessary. The device is intended for direct-to-consumer sale and use without the assistance of a hearing care professional. 7 1 Safety and health information Clinical data In a clinical study, people with mild to moderate hearing impairment generally experienced similar hearing benefit, and were more satisfied, when using the Bose self-fitting technology compared with professional fitting of the same device. There were no adverse events encountered during this study. 8 Safety and health information 1 Hearing health care information This product may help you hear better if you:
Strain to follow conversations when others dont, especially in noisy places. Have trouble understanding the TV. This product may not be right for you if you:
Consistently experience feedback (whistling) of the hearing aid when you turn up World Volume to a level that is comfortable for you, even after you have followed the suggestions in these Instructions for Use to make sure your hearing aid fits properly. Feel the hearing aid is not providing enough amplification even at the highest World Volume setting. A hearing health care professional may be able to help you select a different hearing aid solution to meet your needs. 9 1 Safety and health information You should see a hearing health care professional if you:
Have a visible deformity of the ear. Have a current ear infection or a history of active discharge from one or both ears within the past 90 days. Have sudden or rapid progression of hearing loss within the past 90 days in one or both ears. Have acute or chronic dizziness, poor dexterity, poor vision, or significant dementia. Suspect that you have significant ear wax accumulation or a foreign object in the ear canal. Symptoms of significant ear wax accumulation can include itching in your ear, a feeling of fullness in your ear, and/or reduced hearing. Experience pain or discomfort in the ear. Have a noticeable difference in hearing between ears. Have sudden onset or rapid worsening of tinnitus
(ringing in the ear) in one or both ears within the past 90 days. 1 0 Safety and health information 1 This product will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. This product is designed to help you make greater use of your remaining hearing ability. You should keep in mind that it can take time to become accustomed to hearing new sounds. For best results, practice using the hearing aids as much as possible. In most cases, infrequent use of the hearing aids doesnt permit you to attain full benefit from them. The use of a hearing aid is only part of hearing habilitation and may need to be supplemented by auditory training and instruction in lipreading. It is good health practice for a person with a hearing loss to have a medical evaluation by a licensed physician
(preferably a physician who specializes in diseases of the ear). Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists, or otorhinolaryngologists. The purpose of a medical evaluation is to assure that all medically treatable conditions that may affect hearing are identified and treated. 1 1 1 Safety and health information Please read and keep all safety and use instructions. Important safety instructions Only use attachments/components specified by the manufacturer. The battery provided with this product may present a risk of chemical burn if mishandled. Please dispose of used batteries properly, following local regulations. When a replacement is needed, use only size 312 zinc-air batteries. Do NOT use the hearing aids without the supplied eartips attached. This product contains magnetic material. Consult your physician on whether this might affect your implantable medical device. 1 2 Safety and health information 1 WARNINGS Do NOT store or replace batteries near where you store medication or near children. Battery ingestion can cause serious harm. If you think that you or someone else has swallowed a battery or placed a battery inside any part of the body, seek immediate medical attention. Keep and store device and components out of reach of children. Contains small parts which may be a choking hazard. To prevent hearing damage:
Use appropriate hearing protection in loud environments. The hearing aids are NOT hearing protection devices. Remove the hearing aids if you encounter any overly loud sounds. Do NOT use the hearing aids in explosive or oxygen-enriched atmospheres. Otherwise, a fire or explosion could occur. 1 3 1 Safety and health information WARNINGS Check before using the hearing aids in areas where electronics or wireless devices are restricted. This may cause interference. Do NOT resell the hearing aids or share them with others. They are intended for use by a single user. Using resold or shared hearing aids may lead to infection. Keep the product away from fire and excessive heat
(e.g., from storage in direct sunlight, near candles, or in a hot car) to avoid burns or damage to product. Do NOT submerge in water, wear in the shower, or wear while participating in water sports, e.g., swimming, waterskiing, surfing, etc. Prolonged exposure to water may damage the hearing aids. CAUTIONS Be aware that some sounds may sound different when youre using the hearing aids. Keep this in mind when you need to be aware of your surroundings. You should adjust to this over time. 1 4 Safety and health information 1 CAUTIONS Consult a hearing care professional if you experience any unusual side effects like skin irritation, excessive accumulation of ear wax, dizziness, change in your hearing, or if you think there may be a foreign object in your ear canal. When adjusting the World Volume, turn up gradually until you reach a comfortable listening level. Do NOT use the hearing aids or their components if any part of them is damaged, if they emit any loud unusual noise, if you experience a warming sensation, or if you experience loss of audio. If this happens, remove and power off the hearing aids immediately, then contact the Bose Hear Better Team. Visit: worldwide.Bose.com/HearContact Do NOT make unauthorized alterations to this product. If the battery leaks, do NOT allow the liquid to come in contact with the skin or eyes. If contact is made, seek medical advice. 1 5 2 Set up the hearing aids Whats in the box Download the Bose Hear app Hearing aid overview Insert the batteries Put on the hearing aids Check your fit Set up the hearing aids 2 Whats in the box Bose SoundControl hearing aids (1 pair) Carrying case (1) Size 312 batteries (8) Open eartips
(3 pairs): Sizes 1 and 3*
Closed eartips
(3 pairs): Sizes 1, 2, and 3 Hearing aid brush (1)
*Size 2 open eartips are attached to the hearing aids. note If any part of the product is damaged, dont use it. Contact your authorized Bose dealer or the Bose Hear Better Team. R 1 2 3 Cable sizing tool (1) (see page 76) Visit: worldwide.Bose.com/Support/SoundControl 1 7 2 Set up the hearing aids Download the Bose Hear app The Bose Hear app lets you set up the hearing aids, adjust them to fit your hearing needs, and manage settings. Step 1:
On your smartphone, download the Bose Hear app at app.Bose.com/SC or from the App Store or Google Play store. B O S E H E A R note There are many apps from Bose. Make sure to download the Bose Hear app. Step 2:
Follow the app instructions to learn how to wear and use the hearing aids with video tutorials. 1 8 Set up the hearing aids 2 Hearing aid overview Eartip Microphones Speaker Cable Battery door Hearing aid body World Volume up button World Volume down button 1 9 2 Set up the hearing aids Insert the batteries note Wash and dry your hands before handling the batteries. Grease and dirt can reduce battery life and damage the hearing aids. Step 1:
Gently pull the tab on the bottom of the hearing aid until the battery door fully opens. Step 2:
Insert one of the provided size 312 batteries with the sticker (H side) facing up. 2 0 Set up the hearing aids 2 Step 3:
Peel the sticker off the battery, securing it with your other hand. This activates the battery. 5 min TIP:To extend battery life, leave the battery in the open battery door for 5 minutes. This exposes it to the air and gives it time to fully activate. Step 4:
Fully close the battery door. You feel two clicks, and after a short delay, the hearing aid powers on. note For more information about powering on and off, see page 29. Step 5:
Repeat steps 1 4 for the other hearing aid. 2 1 2 Set up the hearing aids Put on the hearing aids TIPS:
If you have long hair, put your hair up. If you wear glasses, keep your glasses on. Consider using a mirror to check your fit. Step 1:
Compare the left and right hearing aids. The left hearing aid has a blue speaker, and the right hearing aid has a red speaker. L R Step 2:
Place the right hearing aid on your right ear. The hearing aid body should sit near the top of your ear. The curved section of cable should wrap around your ear. 2 2 Set up the hearing aids 2 TIP:If you wear glasses, place the hearing aid between your glasses and your ear. Step 3:
Hold the hearing aid by the bend in the cable close to the eartip. Step 4:
Gently insert the eartip deep into your ear canal until the cable is flat against your ear and the eartip feels secure. note It may feel strange to insert the eartip that deep, but dont worry; its safe and improves performance. If youre uncomfortable, you can check whether your eartip size is correct later on
(see page 26). 2 3 2 Set up the hearing aids Step 5:
Check to make sure that all parts of the cable run close to the side of your head. Step 6:
Repeat steps 2 5 for the left hearing aid. Step 7:
Check your fit (see page 25). To remove the hearing aids Hold the cable close to the eartip and gently remove the eartip from your ear canal. Then, pull the hearing aid body out from behind your ear. 2 4 Set up the hearing aids 2 Check your fit Use a mirror to make sure that the hearing aids are on correctly and that they fit your ears properly. Are the hearing aids on correctly?
Correct:
The hearing aid body is behind your ear. The eartip is deep in your ear canal. If you look straight in a mirror, you cant see the eartip or speaker. 2 5 2 Set up the hearing aids Is the eartip size correct for each ear?
The size of the eartip affects comfort and stability. Correct size:
The eartip feels secure, though it may feel strange at first (see Adjusting to the hearing aids on page 38). If you shake your head and open your mouth, the eartip feels comfortable and doesnt move. If the eartip feels uncomfortable or loose: Check whether the eartip is too big or too small (see page 70). If it is, you can replace it with a different size. 2 6 Set up the hearing aids 2 Is the cable size correct for each ear?
The size of the cable determines the position and angle of the hearing aid behind your ear. This affects audio performance, comfort, and stability. The provided cables will fit most ears. However, you might need longer or shorter cables or a different size for each ear. note Dont try to modify the shape of the cable to force the hearing aid to fit. Correct size:
If you shake your head, the hearing aid body feels secure. The cable runs close to the side of your head. The hearing aid body sits near the top of your ear. If the hearing aid body feels loose or the cable feels tight:
Check whether the cable is too long or too short (see page 76). If it is, you can order a free replacement. 2 7 3 Hearing aid and app controls Power on Power off World Volume Treble and bass Focus Left/Right Ear Balance Modes Hearing aid and app controls 3 Power on To power on, fully close the battery door on each hearing aid. You feel two clicks as each door fully closes. After 3 seconds, you hear a tone; 6 seconds later, the hearing aids power on. note This delay gives you time to put on the hearing aids before the microphones turn on. This helps prevent the hearing aids from whistling. Power off To power off, partially open the battery door on each hearing aid until you feel a click. notes Partially opening the battery doors prevents the batteries from falling out. When not using the hearing aids, make sure to partially open the battery doors to disconnect the batteries. 2 9 3 Hearing aid and app controls World Volume You can make sounds louder or quieter by adjusting World Volume. Adjust World Volume using the hearing aid controls The World Volume buttons are located on the back of each hearing aid. Increase World Volume
(make sounds louder) Decrease World Volume
(make sounds quieter) 3 0 Hearing aid and app controls 3 notes Pressing the World Volume buttons on either hearing aid adjusts World Volume in both ears. To quickly adjust World Volume, press and release either World Volume button multiple times. Adjust World Volume using the Bose Hear app In the Bose Hear app, from the home screen, do one of the following:
To increase World Volume (make sounds louder): Drag the World Volume wheel up. To decrease World Volume (make sounds quieter): Drag the World Volume wheel down. 3 1 3 Hearing aid and app controls Treble and bass You can make voices sound clearer using the treble and bass controls in the Bose Hear app. Adjust treble and bass In the Bose Hear app, from the home screen, do one of the following:
To increase treble (make sounds brighter): Drag the Treble and Bass wheel up. To increase bass (make sounds deeper): Drag the Treble and Bass wheel down. 3 2 Hearing aid and app controls 3 Focus You can adjust Focus settings so that the microphones focus on sounds coming from different areas around you. When to use each Focus setting Each Focus setting is best for different situations. Focus setting Description When to use Helps you hear sounds from all directions. Best for general awareness and listening. Use in most cases, including crossing the street, watching TV, or listening to music. Helps you hear sounds in front of you. Better for conversations when background noise is present. Use when having a conversation in a noisy environment, like a restaurant or a party. Everywhere Front 3 3 3 Hearing aid and app controls Select a Focus setting Step 1:
In the Bose Hear app, from the home screen, tap the Focus button. The Focus menu appears. BOSE HEARING AID Step 2:
Tap your preferred Focus setting. 3 4 Hearing aid and app controls 3 Left/Right Ear Balance If sound seems uneven between your ears (one ear is louder than the other), you can even things out using the Ear Balance controls in the Bose Hear app. Adjust Ear Balance Step 1:
In the Bose Hear app, from the home screen, tap the Balance button. The Ear Balance menu appears. BOSE H EARING AID 3 5 3 Hearing aid and app controls Step 2:
Do one of the following:
To make sounds louder in your left ear: Drag your finger to the left along the semicircle. To make sounds louder in your right ear: Drag your finger to the right along the semicircle. The number in the center shows the new setting. The higher the number, the louder that sounds are in that ear. note To easily reset the Ear Balance to zero, tap the line at the top of the semicircle. 3 6 Hearing aid and app controls 3 Modes Modes are groups of settings that you can create and quickly switch between depending on your situation. You can customize the suggested Modes Focused Conversation, Outdoors, Music, and Television or create your own. note The suggested Modes are NOT personalized for your hearing needs. After selecting a suggested Mode, adjust the settings according to your preference, then save your changes. Access Modes In the Bose Hear app, from the home screen, tap the Modes button. 3 7 4 Adjusting to the hearing aids What to expect Adjusting to the hearing aids 4 What to expect Adjusting to a new hearing aid can feel overwhelming at first, and it can take time to feel fully comfortable. With patience, though, youll soon be enjoying better hearing. Heres what you can expect during the first few days and weeks of using the hearing aids. Comfort and fit The eartips may feel strange or itchy inside your ear canal at first. This is normal, and youll get used to the feeling over time. However, if they feel painful, try a different eartip size (see page 72). The hearing aids might feel slightly uncomfortable to start. Try to wear them as much as possible to give yourself time to get used to the feeling. TIP:If you arent comfortable wearing the hearing aids all day, try wearing them for a few hours at a time and gradually work up to longer use. 3 9 4 Adjusting to the hearing aids Adjusting to new sounds Sounds may seem loud or different. You may also notice background noises that you havent heard before. As your brain learns to recognize and filter out these sounds, theyll become less apparent over time. TIP:Wear the hearing aids as much as possible to become more quickly accustomed to new sounds. Your voice may seem loud at first. To help, practice talking with a friend in a familiar environment before using the hearing aids for other conversations. You might need to experiment with different hearing aid settings as you try the hearing aids in new environments. Over time, youll find settings that work for you and wont need to adjust them as often. TIP:Be patient! It can take some people up to several months to fully adjust to their hearing aids. 4 0 5 Battery management When to replace batteries Remove the batteries Battery life Purchase batteries 5 Battery management When to replace batteries When you hear Low battery, from one of the hearing aids, replace the battery in that hearing aid. Remove the batteries Step 1:
Gently pull the tab on the bottom of the hearing aid until the battery door fully opens. Step 2:
Push the battery out through the back of the battery door. TIP:You can use the magnetic end of the hearing aid brush to easily remove the battery. 4 2 Battery management 5 WARNING Do NOT store or replace batteries near where you store medication or near children. Battery ingestion can cause serious harm. If you think that you or someone else has swallowed a battery or placed a battery inside any part of the body, seek immediate medical attention. Battery life Each battery can provide up to 4 days of use, assuming that you use both hearing aids for 14 hours per day. note Battery life may vary by battery brand, age, and chemistry, or if you use a single hearing aid. When a replacement is needed, use only size 312 zinc-air batteries. 5 min TIP:To extend battery life, when replacing batteries, leave the new batteries exposed to the air for 5 minutes before closing the battery doors
(see page 20). 4 3 5 Battery management Purchase batteries You can purchase more batteries through the Bose Hear Better Team (see page 54) or from your local pharmacy. Search for size 312 zinc-air batteries. 4 4 6 Bluetooth connections Connect your phone Connect a different phone Clear the hearing aid device lists 6 Bluetooth connections Bluetooth Low Energy wireless technology lets you control the hearing aids using the Bose Hear app. Before you can control the hearing aids, you must download the app and connect your phone with the hearing aids. Connect your phone Download the Bose Hear app and follow the app instructions (see page 18). note For the best experience, connect the hearing aids to your phone using the Bose Hear app instead of the Bluetooth menu on your phone. Connect a different phone You can store up to 20 phones in the hearing aid device lists. To connect a different phone, see Connect your phone. note If a previously-connected phone is within range of the hearing aids, turn the Bluetooth feature off on that phone before connecting a different phone. 4 6 Bluetooth connections 6 Clear the hearing aid device lists Step 1:
Power on and wear both hearing aids (see page 29 and page 22). Step 2:
On one of the hearing aids, press and hold the World Volume down button for 15 seconds until you hear Bluetooth device list cleared. Step 3:
Repeat step 2 for the other hearing aid. 4 7 6 Bluetooth connections Step 4:
Delete the hearing aids from the Bluetooth list on your phone. All devices are cleared, and the hearing aids are ready to connect. 4 8 7 Care and maintenance Store the hearing aids Maintain the hearing aids Replacement components Limited warranty Returns and exchanges Update the hearing aids 7 Care and maintenance Store the hearing aids To protect the hearing aids, store them in the case with the battery doors partially open when youre not using them. WARNINGS Do NOT store or replace batteries near where you store medication or near children. Battery ingestion can cause serious harm. If you think that you or someone else has swallowed a battery or placed a battery inside any part of the body, seek immediate medical attention. Keep and store device and components out of reach of children. Contains small parts which may be a choking hazard. note Before storing the hearing aids for an extended period of time, make sure to completely remove the batteries. 5 0 Care and maintenance 7 Maintain the hearing aids To prevent damage and preserve sound quality, its important to regularly maintain the hearing aids and replace components. Moisture Moisture can damage the hearing aids or cause them to fail. Keep the hearing aids dry Never wear the hearing aids in the shower, bath, or pool. Protect the hearing aids from prolonged exposure to rain. Never apply hairspray, cologne, creams, or other cosmetics while wearing the hearing aids. If the hearing aids become excessively wet Open both battery doors, remove the batteries, and leave the hearing aids and batteries in the case overnight with the lid open to dry. To thoroughly dry the hearing aids, store them in a container with desiccants or in a hearing aid drying case. This can help if you live in a humid climate or sweat often. 5 1 7 Care and maintenance Daily maintenance Maintain the eartips and microphones: After removing the hearing aids, remove earwax and debris from the eartips and microphones using the provided hearing aid brush or a soft, lint-free cloth. Eartip Microphones Wax guard Weekly maintenance Maintain the cable and hearing aid body: Wipe the outside of the cable and hearing aid body with a soft, lint-free cloth. Quarterly maintenance Replace the eartips: Replace the eartips every 3 months
(see page 54). If they become discolored or stiff or if they fall off when you remove the hearing aids, replace them immediately. 5 2 Eartip Microphones Daily maintenance Maintain the eartips and microphones: After removing the hearing aids, remove earwax and debris from the eartips and microphones using the provided hearing aid brush or a soft, lint-free cloth. Weekly maintenance Maintain the cable and hearing aid body: Wipe the outside of the cable and hearing aid body with a soft, lint-free cloth. Quarterly maintenance Replace the eartips: Replace the eartips every 3 months
(see page 54). If they become discolored or stiff or if they fall off when you remove the hearing aids, replace them immediately. Care and maintenance 7 Wax guard Replace the wax guards: Replace the white plastic screens at the ends of each speaker every 3 months. To order replacement wax guards, call the Bose Hear Better Team. For contact information, visit:
worldwide.Bose.com/ HearContact If the wax guards get blocked by earwax buildup or you notice that the hearing aids sound quieter than usual, replace the wax guards and the eartips immediately. Yearly maintenance Replace the cables: Replace the cables every year
(see page 54). If the hearing aids sound quieter than usual or if audio is crackly or intermittent, replace the cables immediately. 5 3 7 Care and maintenance Replacement components Replacement components can be ordered through the Bose Hear Better Team. Visit: worldwide.Bose.com/Support/SoundControl Open or closed eartips, Cable, size 1, 2, or 3 size 1, 2, or 3 Carrying case Batteries, size 312 Hearing aid brush Limited warranty The hearing aids are covered by a limited warranty. Visit our website at global.Bose.com/warranty for details of the limited warranty. To register your product, visit global.Bose.com/register for instructions. Failure to register will not affect your limited warranty rights. 5 4 Care and maintenance 7 Returns and exchanges Satisfaction is guaranteed on all Bose products purchased by consumers directly from Bose. We want you to be thrilled, so if youre not satisfied with your purchase for any reason, simply return it within the trial period for a full refund. Please see the Bose Product Support page at worldwide.Bose.com/Support/SoundControl for details. If you did not purchase your product directly from Bose, please see the store from which you purchased your product for their policies. Update the hearing aids The hearing aids update automatically when connected to the Bose Hear app. Follow the app instructions. 5 5 8 Troubleshooting Try these solutions first Other solutions Eartip troubleshooting Cable size troubleshooting Troubleshooting 8 Try these solutions first If you experience problems with the hearing aids, try these general solutions first:
Open and fully close the battery doors (see page 29). Replace the batteries (see page 20). Download the Bose Hear app and run available software updates (see page 18). Make sure that your phone supports Bluetooth Low Energy (also called Bluetooth Smart). All phones that are compatible with iOS 10 and newer and most phones that are compatible with Android 5.0 and newer support Bluetooth Low Energy. If Bluetooth communication is disrupted while in proximity to a Wi-Fi device or other 2.4 GHz ISM band emitter, move away from the potential interfering source by at least 10 feet (3 meters) to help regain connectivity. If your hearing aids do not operate as intended, including with the Bose Hear app, please ensure that they are paired with the appropriate phone. 5 7 8 Troubleshooting Other solutions If you could not resolve your issue, see the table below to identify symptoms and solutions to common problems. If you are unable to resolve your issue, contact the Bose Hear Better Team. Visit: worldwide.Bose.com/HearContact Problem Solutions Make sure both battery doors are fully closed. After closing the battery doors, wait 3 seconds. If you hear a tone, the hearing aids are powered on (see page 29). Make sure both batteries are inserted correctly (see page 20). Clear any debris or grease from the batteries. Replace the batteries (see page 20). Hearing aids dont power on (no amplification) 5 8 Troubleshooting 8 Problem Solutions Hearing aids dont connect to phone On your phone:
Turn the Bluetooth feature off and then on. Delete the hearing aids from the Bluetooth list on your phone. Connect again. Open and fully close both battery doors (see page 29). Move your phone closer to the hearing aids and away from any interference or obstructions. If another previously-connected phone is within range, turn the Bluetooth feature off on that phone.
(continued on next page) 5 9 8 Troubleshooting Problem Solutions
(continued from previous page) Clear the hearing aid device lists
(see page 47). Connect the hearing aids to a different phone (see page 18). Visit: worldwide.Bose.com/Support/
SoundControl to see how-to videos. Restart your phone. Make sure the Bose Hear app is compatible with your phone. Visit the Bose Hear page on the App Store or Google Play store for compatibility information. Uninstall the Bose Hear app on your phone, then reinstall the app
(see page 18). Hearing aids dont connect to phone Bose Hear app doesnt work on phone 6 0 Troubleshooting 8 Problem Solutions Try adjusting World Volume using the hearing aid controls (see page 30). World Volume doesnt adjust Try adjusting World Volume using the Bose Hear app (see page 31). Open and fully close both battery doors (see page 29). 6 1 8 Troubleshooting Problem Solutions Clear any debris or wax buildup from the eartips and microphones
(see page 51). Dry the hearing aids: Open both battery doors, remove the batteries, and leave the hearing aids and batteries in the case overnight with the lid open (see page 51). Replace the batteries (see page 20). Make sure that the Ear Balance controls are adjusted to your desired settings
(see page 35). Replace the wax guards
(see page 53). Replace the cables (see page 54). Poor sound quality 6 2 Troubleshooting 8 Problem Solutions Hearing aids arent loud enough
(not enough amplification) Increase World Volume
(see page 30). Clear any debris or wax buildup from the eartips and microphones
(see page 51). If youre using open eartips, try replacing them with the same size closed eartips (see page 73). Replace the wax guards
(see page 53). Replace the cables (see page 54). 6 3 8 Troubleshooting Problem Solutions Hearing aids are uncomfortable Make sure that youre putting the hearing aids on correctly
(see page 22). Choose another eartip size (see page 72). You may need a different size for each ear. Check whether you need a different size cable (see page 27). It can take time to get used to the feeling of wearing hearing aids. If necessary, you can wear them for a few hours at a time to start
(see page 39). 6 4 Troubleshooting 8 Problem Solutions Make sure that youre placing the eartips in your ears correctly. Remember to insert each eartip deep into your ear canal until the cable is flat against your ear and the eartip feels secure (see page 22). Choose another eartip size (see page 72). You may need a different size for each ear. Securely fasten the eartips to the speakers (see page 74). Replace the eartips (see page 54). Replace the eartips (see page 54). Hearing aids falling out of ears Eartips falling off Eartips discolored or stiff 6 5 8 Troubleshooting Problem Solutions Eartip stuck in ear Contact a hearing health care professional for removal. Lost eartips Contact the Bose Hear Better Team for replacement eartips (see page 54). Cable detached from hearing aid Refer to the replacement cable quick start guide for instructions on reattaching the cable. Visit:
worldwide.Bose.com/Support/
SoundControl 6 6 Troubleshooting 8 Problem Solutions Hearing aids whistle Make sure that youre placing the eartips in your ears correctly. Remember to insert each eartip deep into your ear canal until the cable is flat against your ear and the eartip feels secure (see page 22). Choose another eartip size (see page 72). You may need a different size for each ear. If youre using open eartips, try replacing them with the same size closed eartips (see page 73). Decrease World Volume
(see page 30). 6 7 8 Troubleshooting Problem Solutions On your phone, increase the volume. If youre in private, turn on speakerphone and hold your phone in front of you. Make sure youre not pressing your phone too hard against your ear. This can block the hearing aid microphones and cause the call to sound muffled. Try holding your phone so that the phone speaker is slightly above and behind your ear. This puts it closer to the hearing aid microphones. note It can take some practice to learn how to hold your phone relative to the hearing aid. Experiment with different positions to find what works best for you. Cant hear phone call 6 8 Troubleshooting 8 Problem Solutions Hearing aids whistle when on the phone Hearing aids sound different from each other Sound of own voice is too loud Tilt your phone speaker slightly away from the hearing aid on that ear. Adjust World Volume (see page 30). This syncs audio settings between the hearing aids. Practice listening to new sounds and talking with a friend in a familiar environment before you use the hearing aids for conversation
(see page 39). If youre using closed eartips, try replacing them with the same size open eartips (see page 73). 6 9 8 Troubleshooting Eartip troubleshooting Check if the eartips are too big or too small If one or both eartips match the descriptions below, try a different eartip size (see page 72). Too big:
The eartip feels painful or uncomfortable. Its difficult to insert the eartip into your ear canal. The bend in the cable close to the eartip doesnt sit flat against your ear. Too small:
The eartip feels loose or insecure. If you shake your head and open your mouth, the eartip feels painful or moves. Correct size:
The eartip feels secure, though it may feel strange at first. If you shake your head and open your mouth, the eartip feels comfortable and doesnt move. 7 0 Troubleshooting 8 Eartip sizes The eartip size is marked on the eartip packaging as size 1, size 2, or size 3. S I Z E 1 SIZE 2 SIZE 3 Size 2 open eartips come attached to the hearing aids. note Eartip size doesnt relate to cable length. You might have a different eartip size and cable size for the same hearing aid. 7 1 8 Troubleshooting Try another eartip size If the eartips dont feel comfortable or secure, choose another eartip size. note You may need to try all three eartip sizes or use a different size eartip for each ear. Step 1:
Based on the sizing information on page 70, if the default size 2 eartips are too big, try size 1. If theyre too small, try size 3 (see page 71). Step 2:
From the eartip packaging, select the pair of eartips that matches your current eartip type (see page 73). Step 3:
Change the eartips (see page 74). 7 2 Troubleshooting 8 Eartip types Within each eartip size, there are two types of eartips: open and closed. Open eartips (attached to the hearing aids) help your voice sound more natural. They have holes around the center of the eartip. Closed eartips provide more bass and allow you to comfortably use a higher World Volume setting. Try another eartip type During first-time setup, use the default open eartips and focus on finding the correct size for each ear. After using the hearing aids for some time, though, if you feel like you need more amplification or hear whistling at higher World Volume settings, consider trying closed eartips. 7 3 8 Troubleshooting Change the eartips Step 1:
Hold the speaker and firmly pull the current eartip off. Step 2:
Choose a new eartip size (see page 72) and/or eartip type (see page 73). note Each eartip can work with either the left or right hearing aid. Step 3:
Align the opening of the new eartip with the speaker and slide the eartip onto the speaker. 7 4 Troubleshooting 8 Step 4:
Gently tug the eartip to make sure that its securely fastened on the speaker. note Dont wear the hearing aid if the eartip isnt secure. Otherwise, the eartip could become stuck in your ear canal (see page 66). Step 5:
Repeat steps 1 4 for the other hearing aid, if necessary. Step 6:
Put on the hearing aids (see page 22). Step 7:
Check your fit (see page 26). 7 5 8 Troubleshooting Cable size troubleshooting Check if the cables are too long or too short If one or both cables match the descriptions below, use the provided cable sizing tool to measure your exact size (see page 78). If you need a different size, you can order a free replacement. Too long:
The cable bends away from your head or hangs above your ear. The hearing aid body sits far back behind your ear or feels loose. Too short:
The cable feels tight or pulls the eartip partially out of your ear canal. If you look straight in a mirror, you see the hearing aid body over the top of your ear. 7 6 Troubleshooting 8 Correct size:
If you shake your head, the hearing aid body feels secure. The cable runs close to the side of your head. The hearing aid body sits near the top of your ear. 7 7 8 Troubleshooting Measure your cable size Step 1:
Ask a friend or family member to help (recommended). They can make things easier by checking that the cable sizing tool is on your ear correctly and taking a photo for you. note If nobodys around to help, you can use a mirror to check the cable sizing tool and use your phone camera to take a photo. Step 2:
Locate the cable sizing tool provided in the box. Youll use it to measure which cable size you need for each ear. 7 8 Troubleshooting 8 Step 3:
Compare the red and blue sides of the tool. Use the red side to measure your right ear and the blue side to measure your left ear. Step 4:
Place the tool on your right ear. It should hook around the front of your ear and lie flat against the side of your head. Make sure that the dotted line near the top of the tool is level and aligned with the top of your ear. Dotted line 7 9 8 Troubleshooting Step 5:
Ask a friend or family member to take a photo of your ear. Make sure that you can see your ear canal in the photo. note If youre taking the photo yourself, rest your elbow on a surface and hold your phone facing you. Position yourself so that you can see your face in your phones front-facing camera display. Then, turn your head and take a photo of your ear. 8 0 Ear canal Troubleshooting 8 Step 6:
Look at the photo and see which colored band aligns with the top of your ear canal. The number in the band is the cable size you need. Size 1 Size 2 Size 3 8 1 8 Troubleshooting Step 7:
Repeat steps 4 6 for your left ear. note You may need a different cable size for each ear. Step 8:
Compare your measurements for each ear. If you need size 2: Size 2 cables come attached to the hearing aids, so you already have the correct size for that ear. If you need size 1 or 3: Order a free replacement cable through the Bose Hear Better Team. Visit: worldwide.Bose.com/Support/SoundControl 8 2 9 Regulatory and legal information Symbols and descriptions 9 Regulatory and legal information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by Bose Corporation could void the users authority to operate this equipment. 8 4 Regulatory and legal information 9 This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device complies with FCC radiation exposure limits set forth for general population. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. FCC ID: A94BMD0012 Radio Technology: Bluetooth Low Energy (BLE) and proprietary technologies. Radio Transceiver Frequency Range: 2.4 to 2.4835 GHz Radio Receiver Bandwidth: 2 MHz Modulation Type: 1 Mb/s and 2 Mb/s GFSK Peak Effective Isotropic Radiated Power: 0 dBm This equipment has been tested and found to comply with the limits per CISPR 11 class B. 8 5 9 Regulatory and legal information This symbol means the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product. Operating Conditions:
Temperature Range: 32F 104F (0C 40C) Humidity Range: 0 95% RH Pressure Range: 70 110 kPa Storage/Transport Conditions:
Temperature Range: -13F 158F (-25C 70C) Humidity Range: 0 90% RH Pressure Range: 70 110 kPa Time to warm from minimum storage temperature before use:
1 hour (ambient temperature 68F or 20C) Time to cool from maximum storage temperature before use:
1 hour (ambient temperature 68F or 20C) 8 6 Regulatory and legal information 9 Dimensions (Single Hearing Aid):
Overall with cable: 33 mm long x 23 mm wide x 18 mm thick Overall without cable: 30 mm long x 14 mm wide x 8 mm thick Disposal: The Bose SoundControl hearing aids and components are electronic components which should be discarded in accordance with national, regional, and local regulations. Expected Service Life of Product and Components: 2 Years Classification: The hearing aids are classified as a Type B Applied Part, IEC 60601-2-66 b This product does not contain natural rubber latex. d This product is provided non-sterile. Do NOT use if package is damaged. The Bose SoundControl hearing aids comply with the following domestic and international regulations for medical devices:
IEC 60601-1:2005/A1:2012 IEC 60601-1-6:2010 IEC 60601-1-2:2017 IEC 60601-2-66:2019 FCC 47 Part 15.247 8 7 9 Regulatory and legal information Features per ANSI/CTA-2051:2017 Feature Category The Bose SoundControl hearing aids Fixed or Level-Dependent Frequency Equalization have level-dependent frequency equalization that is adjusted via user controls. Level- Dependent Gain/ Compression Noise Reduction Signal-to-Noise Ratio Enhancement utilize 12-channel wide dynamic range compression to make conversation easier without making loud sounds too loud. make steady noises (like vacuum cleaners, air conditioners, etc.) less loud. have user-selectable directional microphones to emphasize sounds from in front, making conversations in noisy places easier. Feedback Control reduce feedback (whistling). are self-tuned by the user either via an app on a smart device (phone or tablet) or by using the on-device controls. Individual hearing thresholds are not required to personalize the amplification settings. have a user-adjustable fit for greater comfort and better sound quality. The eartip is a soft, conical, open or closed tip that rests deep in the ear canal. use Bluetooth technology to control the hearing aids via a paired smart device. Personalization Coupling to the Ear Wireless Connectivity 8 8 Regulatory and legal information 9 Guidance and Manufacturers Declaration Electromagnetic Emissions The hearing aid is intended for use in the electromagnetic environment specified below. The user of the hearing aid should assure that it is used in such an environment. Emissions Test IEC60601 Test Level Compliance Level Electromagnetic Environment Guidance RF emissions CISPR 11 Group 1 Group 1 RF emissions CISPR 11 Class B Class B The hearing aid uses RF energy only for its internal function. Therefore, its RF emissions are very low and are not likely to cause any interference in nearby electronic equipment. The hearing aid is suitable for use in all establishments, including domestic establishments and those directly connected to the public low-voltage power supply network that supplies buildings used for domestic purposes. 8 9 9 Regulatory and legal information Guidance and Manufacturers Declaration Electromagnetic Immunity The hearing aid is intended for use in the electromagnetic environment specified below. The user of the hearing aid should assure that it is used in such an environment. Immunity Test IEC60601 Test Level Compliance Level Electrostatic discharge
(ESD) IEC 61000-4-2 Radiated RF EM Fields IEC 61000-4-3
+/- 8 kV contact
+/- 15 kV air 10 V/m 80 MHz 2.7 GHz 80% AM at 1 kHz
+/- 8 kV contact
+/- 15 kV air 10 V/m 80 MHz 2.7 GHz 80% AM at 1 kHz 9 0 Regulatory and legal information 9 Immunity Test IEC60601 Test Level Compliance Level Proximity fields from RF wireless communications equipment IEC 61000-4-3 9 V/m; 710, 745, 780 MHz;
Pulse modulation 18 Hz 9 V/m; 710, 745, 780 MHz;
Pulse modulation 18 Hz 9 V/m; 5240, 5500, 5785 MHz; Pulse modulation 217 Hz 9 V/m; 5240, 5500, 5785 MHz; Pulse modulation 217 Hz 27 V/m; 385 MHz;
Pulse modulation 18 Hz 27 V/m; 385 MHz;
Pulse modulation 18 Hz 28 V/m; 450 MHz FM +/- 5 kHz deviation; 1 kHz sine 28 V/m; 450 MHz FM +/- 5 kHz deviation; 1 kHz sine 28 V/m; 810, 870, 930 MHz;
Pulse modulation 18 Hz 28 V/m; 810, 870, 930 MHz;
Pulse modulation 18 Hz 28 V/m; 1720, 1845, 1970, 2450 MHz; Pulse modulation 217 Hz 28 V/m; 1720, 1845, 1970, 2450 MHz; Pulse modulation 217 Hz 9 1 9 Regulatory and legal information Measurements per ANSI S3.22:2014 (or per ANSI/CTA-2051:2017 where denoted with *) Maximum output (OSPL90) curve Maximum output (OSPL90) Fitted OSPL90 High-frequency average (HFA) OSPL90 High-frequency average full-on gain (HFA-FOG) Reference test gain Frequency response curve Frequency range Harmonic distortion Equivalent input noise Battery current drain Latency*
Result See Figure 1 113 dB SPL Up to 108 dB SPL 106 dB SPL 30 dB 29 dB See Figure 2
< 200 8000 Hz
< 0.5% typical, < 1% max
< 23 dB SPL typical,
< 27 dB SPL max 2.8 mA 5.5 ms 9 2 Regulatory and legal information 9
) L P S B d
t u p t u O 120 110 100 90 80 70 100 50 40 30 20 10
) B d
n a G i 0 100 Maximum Output (OSPL90) 1000 Frequency (Hz) 10000 Full-On Gain (FOG50) 1000 Frequency (Hz) 10000 Figure 1: Nominal OSPL90 curve as measured in a 2 cc coupler. Figure 2: Nominal frequency response curve as measured in a 2 cc coupler. 9 3 9 Regulatory and legal information Please complete and retain for your records The serial numbers are located on the bottom of each hearing aid. Serial number: ___________________________________ Model number: BMD0012 Please keep your receipt with this document. Now is a good time to register your Bose product. You can easily do this by going to global.Bose.com/register Proper operation of your Bose product requires a safe, private, and secure operating environment. To ensure your security, Bose recommends following best practices for securing your home network and mobile device. For more information, refer to the US Federal Trade Commissions guidance on online security. Visit: consumer.ftc.gov/topics/online-security 9 4 Regulatory and legal information 9 The Bose Privacy Policy is available at worldwide.bose.com/privacypolicy Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Bose Corporation is under license. Android and Google Play are trademarks of Google LLC. Wi-Fi is a registered trademark of Wi-Fi Alliance. Bose, SoundControl, and the Bose Hear app icon are trademarks of Bose Corporation. 2021 Bose Corporation. No part of this work may be reproduced, modified, distributed, or otherwise used without prior written permission. h BMD0012 9 5 9 Regulatory and legal information Symbols and descriptions Symbol Description Symbol Description g Batch code Bluetooth h Catalogue number Caution Choking hazard for use a Consult instructions w Customer support N Date of Manufacture Does not contain latex Do not use if package is damaged s Downloads o Forum Magnetic material M Manufacturer d Non-sterile Note 9 6 Regulatory and legal information 9 Description Symbol m Phone f Serial number 312 Size 312 zinc-air battery Type B applied part b W Videos Waste Electrical and Electronic Equipment Directive symbol 9 7 9 Regulatory and legal information 9 8 Regulatory and legal information 9 9 9 w worldwide.Bose.com/Support/SoundControl m o s W global.Bose.com/warranty 2021 Bose Corporation, 100 The Mountain Road, Framingham, MA 01701-9168 USA AM862366-0010 Rev. 04
1 | ID Label | ID Label/Location Info | 16.97 KiB | May 17 2021 |
NOVIDAN From: Pete Salmi To; Federal Communications Commission CEO Authorization and Evaluation Division 7435 Oakland Mills Rd. Novidan, inc. Columbia, MD 21046 672 Mendelssohn Ave N Golden Valley, MN 55427 763-205-3269 pete@novidaninc.com April 10, 2021 Subject: Labeling Justification for FCC ID: A94BMD0012 The product with the FCC ID A94BMDO0012 is a hearing aid with a small and curved labeling area, therefore it is impracticable to display the FCC ID in 4 point or larger font on the equipment. Pursuant to 47 CFR 2.925 Identification of equipment, paragraph (f), the FCC ID label is on the product packaging and in the User Manual that accompanies the hearing aids. Precedents for this allowance being made for hearing aids can be seen in the following grants:
e =EOA-24LIVIOBCHG
@ U280TBTESP Sincerely, 2 Pete Salmi, CEO N NOVIDAN
1 | Agent Authorization Letter | Cover Letter(s) | 38.57 KiB | May 17 2021 |
April 8, 2021 Federal Communications Commission Equipment Authorization branch 7435 Oakland Mills Road Columbia, MD 21046 To whom it may concern:
I, the undersigned, hereby authorize Pete Salmi of Novidan, Inc. to act on our behalf in all manners relating to the Indy 1 / A94BMD0012 application for equipment authorization, including signing of all documents relating to these matters. Any and all acts carried out by Novidan, Inc. on our behalf shall have the same effect as acts of our own. This authorization is valid until further written notice from the applicant. Sincerely Yours, Mark Hetherman Manager, EMC group Phone (508) 766-1430 Email: mark_hetherman@bose.com Bose Corporation BOSE CORPORATION, THE MOUNTAIN, FRAMIGHAM, MA 01701-9168 U.S.A. TEL: (508)879-7330 FAX: (508)766-7543
1 | Antenna Info | Operational Description | 388.73 KiB | May 17 2021 |
FCC ID: A94BMD0012 Antenna Information The antenna is a monopole made of copper wire. The peak gain of the antenna in the assembled product is -1.12 dBi. The antenna is permanently attached and inside the product enclosure.
1 | Cover letter | Cover Letter(s) | 16.44 KiB | May 17 2021 |
NOVIDAN From: Pete Salmi To: Federal Communications Commission CEO Authorization and Evaluation Division 7435 Oakland Mills Rd. Novidan, Inc. Columbia, MD 21046 672 Mendelssohn Ave N Golden Valley, MN 55427 763-205-3269 pete@novidaninc.com April 10, 2021 Subject: Application Cover Letter for FCC ID A94BMD0012 Accompanying this letter is an application for certification under FCC rule part 15.247 for FCC ID A94BMD0012. The equipment contains a Bluetooth Low Energy radio. The preduct name in the User Manual is Bose SoundControl Hearing Aids, the Equipment Model in the Application is BMD0012, and the product name in the Test Report is Indy1. These are all identifiers for the same product, represented by FCC ID A94BMD0012, and are used interchangeably in the attached exhibits. Sincerely,
(SA Pete Salmi, CEO N NOVIDAN*
1 | Request for Confidentiality | Cover Letter(s) | 680.46 KiB | May 17 2021 |
To: Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Rd. Columbia, MD 21046 From: Pete Salmi CEO Novidan, Inc. 672 Mendelssohn Ave N Golden Valley, MN 55427 763-205-3269 pete@novidaninc.com May 11, 2021 Subject: Confidentiality Requests for FCC ID: A94BMD0012 Pursuant to 47 CFR 0.457(d) and 0.459, and to avoid premature release of sensitive information prior to marketing or release of the product to the public, the applicant requests the following documents contained in this certification application be withheld from public disclosure per KDB 726920. Long-term confidentiality is requested for the documents listed below. They contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these materials may be harmful to the applicant and provide unjustified benefits to its competitors. Short-term confidentiality is requested until 180 days from the grant date for the documents listed below. This request is to ensure that business sensitive information remains confidential until the actual marketing of newly authorized devices, pursuant to Public Notice DA 04-1705 of the Commissions policy, while also remaining compliant with the marketing regulations in 47 CFR 2.803 and the importation rules in 47 CFR 2.1204. Block diagrams Schematic diagrams Operational description Parts list External photographs Internal photographs Test setup photographs User Manual Sincerely, Pete Salmi (May 11, 2021 16:41 CDT) Pete Salmi, CEO FCC Indy1 Confidentiality Letter - Removed Delayed Grant 2021-05-11 Final Audit Report 2021-05-11 Created:
2021-05-11 By:
Status:
Signed Katie Himes (katiehimes@novidaninc.com) Transaction ID:
CBJCHBCAABAARilkLHkR7N85Ck_5P3f8o_6cj0-Ztd_y
"FCC Indy1 Confidentiality Letter - Removed Delayed Grant 202 1-05-11" History Document created by Katie Himes (katiehimes@novidaninc.com) 2021-05-11 - 8:01:02 PM GMT- IP address: 73.62.137.78 Document emailed to Pete Salmi (pete@novidaninc.com) for signature 2021-05-11 - 8:01:32 PM GMT Email viewed by Pete Salmi (pete@novidaninc.com) 2021-05-11 - 8:16:49 PM GMT- IP address: 173.31.211.111 Document e-signed by Pete Salmi (pete@novidaninc.com) Signature Date: 2021-05-11 - 9:41:20 PM GMT - Time Source: server- IP address: 173.31.211.111 Agreement completed. 2021-05-11 - 9:41:20 PM GMT
1 | Test Setup Photos | Test Setup Photos | 1.75 MiB | May 17 2021 / November 13 2021 | delayed release |
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2021-05-17 | 2402 ~ 2480 | DTS - Digital Transmission System | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2021-05-17
|
||||
1 | Applicant's complete, legal business name |
Bose Corporation
|
||||
1 | FCC Registration Number (FRN) |
0006179345
|
||||
1 | Physical Address |
100 The Mountain Rd
|
||||
1 |
Framingham, MA
|
|||||
1 |
United States
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
r******@element.com
|
||||
1 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
A94
|
||||
1 | Equipment Product Code |
BMD0012
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
M******** H****
|
||||
1 | Title |
Manager, DCE-EMC
|
||||
1 | Telephone Number |
508 7********
|
||||
1 | Fax Number |
508 7********
|
||||
1 |
M******@bose.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 11/13/2021 | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | DTS - Digital Transmission System | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | BMD0012 | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Grant Comments | Output power is conducted. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
Element Materials Technology Minneapolis
|
||||
1 | Name |
R****** W****
|
||||
1 | Telephone Number |
503-8******** Extension:
|
||||
1 | Fax Number |
503-8********
|
||||
1 |
r******@element.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 2402.00000000 | 2480.00000000 | 0.0008000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC