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# 220-01209 Rev 11 Contents About this Guide ..................................................................... 5 Chapter 1: GS202xE/GS422xE/GS4227 GigaSpire Overview .......... 8 Agency Listing ......................................................................................................... 11 Site Preparation ....................................................................................................... 15 Before you Begin ..................................................................................................... 15 Introduction.............................................................................................................. 16 Chapter 2: Installation ......................................................... 18 Installation Tips ....................................................................................................... 18 Installation Variables ............................................................................................... 19 Unpacking the GigaSpire ........................................................................................ 21 Tabletop Mounting Dimensions ............................................................................. 20 Wall Mounting Dimensions ..................................................................................... 21 Tabletop Mounting the GigaSpire BLAST ............................................................. 22 Wall Mounting the GigaSpire BLAST ..................................................................... 23 Additional Mounting Considerations ..................................................................... 25 Final Set-up and Testing ......................................................................................... 28 BLAST Reset Behavior ................................................................................... 28 Powering the GigaSpire BLAST - No UPS ...................................................... 30
(Optional) Mounting the UPS .......................................................................... 31 Connecting to the Internet............................................................................... 32 LED States - GigaSpire Turn-up ..................................................................... 33 LED States - WPS Functionality ..................................................................... 34 LED States - Miscellaneous Controls.............................................................. 36 LED States - Alexa.......................................................................................... 37 GigaMesh LED Behavior ................................................................................ 38 Proprietary Information: Not for use or disclosure except by written agreement with Calix. About this Guide 5 This document provides general installation practices for the Calix GigaSpire BLAST u12
(GS202xE) and u6 (GS422xE/GS4227). This document also provides a general description of the products, and guidance for planning, site preparation, power installation, splicing to the outside plant, and basic troubleshooting. Intended Audiences This document is intended for use by network planning engineers, outside plant engineers, field support personnel, and craft personnel responsible for installation and maintenance of Calix premises equipment. Safety Notices This document uses the following safety notice conventions. DANGER! Danger indicates the presence of a hazard that will cause severe personal injury or death if not avoided.
WARNING! Warning indicates the presence of a hazard that can cause severe personal injury if not avoided. CAUTION! Caution indicates the presence of a hazard that can cause minor to moderate personal injury if not avoided. ALERT! Alert indicates the presence of a hazard that can cause damage to equipment or software, loss of data, or service interruption if not avoided. DANGER! CLASS 1 LASER PRODUCT. INVISIBLE LASER RADIATION MAY BE PRESENT. Fiber optic radiation can cause severe eye damage or blindness. Do not look into the open end of an optical fiber. Proprietary Information: Not for use or disclosure except by written agreement with Calix. 7 Install Guide IMPORTANT SAFETY INSTRUCTIONS When using your equipment, basic safety precautions must always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
Do not use this product near water. For example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool. Use only the power cord indicated in this manual. For external power supplies, the external power supply used in this device is to be Class II or a Limited Power Source (LPS) power supply. FCC RADIATION EXPOSURE STATEMENT This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 22cm between the radiator & your body. Industry Canada Requirements - English The manufacturer declares that this product is in conformity with the requirements and other relevant provisions of the following Canadian standards:
CAN ICES-3 (B)/NMB-3(B) This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
This device may not cause interference, and This device must accept any interference, including interference that may cause undesired operation of the device. CAUTION:
The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems;
The maximum antenna gain permitted for devices in the band 5725-5825 MHz shall comply with the e.i.r.p. limits specified for point-to-point and non-point-to-point operation as appropriate. RADIATION EXPOSURE STATEMENT This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with greater than 26cm between the radiator & your body. Proprietary Information: Not for use or disclosure except by written agreement with Calix. 7 Install Guide Industrie Canada Exigences - franais Le fabricant dclare que ce produit est conforme aux exigences et aux autres dispositions pertinentes des normes canadiennes:
CAN-ICES-3 (B)/NMB-3(B) Le present appareil est conforme aux CNR dIndustrie Canada applicables aux appareils radio exempts de licence. Lexploitation est autorisee aux deux conditions suivantes :
Lappareil ne doit pas produire de brouillage, et Lutilisateur de lappareil doit accepter tout brouillage radioelectrique subi, meme si le brouillage est susceptible den comprom- ettre le fonctionnement. AVERTISSEMENT Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont reserves uniquement pour une utilisation a linterieur afin de reduire les risques de brouillage prejudiciable aux systemes de satellites mobiles utilisant les memes canaux;
Le gain maximal dantenne permis (pour les dispositifs utilisant la bande 5725-5825 MHz) doit se conformer a la limite de p.i.r.e. specifiee pour lexploitation point a point et non point a point, selon le cas. DECLARATION DEXPOSITION AUX RADIATIONS Cet quipement est conforme aux limites d'exposition aux rayonnements ISED tablies pour un environnement non contrl. Cet quipement doit tre install et utilis plus de 26 cm entre le radiateur et votre corps. Proprietary Information: Not for use or disclosure except by written agreement with Calix. Chapter 1 GS202xE/GS422xE/GS4227 GigaSpire Overview The Calix GigaSpire family is the next generation residential premises service delivery platform that extends the access network into the home and acts as a strategic location for control of the voice recognition experience. Besides supporting broadband connectivity of data and video services, this intelligent, high-performance multi-Gigabit service platform is the industrys only premises-based wireless access point (WAP) that offers the latest 802.11ax Wi-Fi technology, and extends voice recognition capabilities. The GS2020E and GS2026E provides switching and routing functions that support speeds up to Gigabit symmetrically WAN throughput with two LAN and WAN Gigabit Ethernet (GE) ports for IPTV video and data services. With the release of EXOS R21.2, the GigaSpire BLAST GS4227 is now available. This BLAST u6x is a new generation smart home system that integrates optical network termination (ONT) and residential gateway functionality into a single system. It supports any passive optical network and Ethernet technology while providing the ultimate Wi-Fi experience. In addition to supporting broadband connectivity of data and video services, the system offers the latest 802.11ax "Wi-Fi 6" technology. The u6x provides switching and routing functions that support multi-Gigabit throughput for IPTV video and data services. The BLAST u6x incorporates a WAN interface using a pluggable SFP+ module securely located behind a removable panel next to the external interface assembly. Proprietary Information: Not for use or disclosure except by written agreement with Calix. 9 Install Guide GigaSpire Family Name GigaSpire u12X BLAST Product Name GS2026E GigaSpire u12 BLAST GS2020E GigaSpire U6.2 BLAST GS4227E GigaSpire u6.1 BLAST GS4220E GigaSpire u6x BLAST GS4227 Ethernet WAN
(10/100/1000) Ethernet WAN
(10/1000/2500) LAN 1 No GE 1 1 No GE 1 No 1 1 No SFP + Cage GE 1-4 GE 1-4 GE 1-4 Wi-Fi - 2.4 GHz 4x4 802.11ax 4x4 802.11ax 2x2 802.11ax 2x2 802.11ax 2x2 802.11ax Wi-Fi - 5 GHz 8x8 802.11ax 8x8 802.11ax 4x4 802.11ax 4x4 802.11ax 4x4 802.11ax Wi-Fi Protocol Voice Recognition Bluetooth Security LTEN/A Housing Wi-Fi 6 Yes BT/BLE PuF m2 Wi-Fi 6 No N/A PuF m2 Wi-Fi 6 Yes BT/BLE PuF m2 Wi-Fi 6 Wi-Fi 6 No N/A PuF m2 No N/A PuF m2 4.75" L x 4.75" W x 8.5" H 4.75" L x 4.75" W x 8.5" H 4.75" L x 4.75" W x 8.5" H 4.75" L x 4.75" W x 8.5" H 4.9" L x 4.9" W x 9.9" H The GS2026E GigaSpire BLASTu12X and GS4227E GigaSpire BLASTu6.2 are the industrys only voice recognition wireless access point (WAP) that delivers the latest Wi-Fi technology
(802.11ax) and voice recognition on a single platform. The GigaSpire service delivery platform uses a Gigabit Ethernet link at the subscriber's premises to provide carrier-class Wi-
Fi and Gigabit Ethernet interfaces for customer multi-media devices. The GigaSpire enables residential subscribers to receive Gigabit broadband data, Internet Protocol (IP) video, and Voice over IP (VoIP) services. These GigaSpires use the latest 802.11ax 2.4 and 5 GHz technology incorporating 12x12 streams (4x4 2.4 GHz and 8x8 5 GHz) of Wi-Fi delivery on the model BLASTu12 and BLASTu12X. while the BLASTu6.1/u6.2/u6x provide 2x2 (2.4 GHz) and 4x4 (5 GHz) streams. In addition, with multi-user multiple-input and multiple-output (MU-
MIMO) and beamforming, the GS2026E/GS4227E/GS4227 GigaSpire allows service providers to extend the access network inside the home and establish a strategic location for the delivery and control of broadband services. A USB port is available for connectivity and data storage applications. With Wi-Fi being the de facto wireless data communication technology of choice for consumers, Calix engineered the GS2026E GigaSpire BLASTu12X and GS4227E GigaSpire BLASTu6.2 for optimal whole-home coverage with simultaneous dual-band 2.4 GHz and 5 GHz operation and dynamic beam-forming at 5 GHz. Leveraging the latest 802.11ax features, these GigaSpires provides longer range, higher efficiency and less interference compared to earlier generations of Wi-Fi technology. For maximum performance, the GS2026E/GS4227E supports high-power 8x8 MIMO spatial diversity MU-MIMO at 5 GHz. They also support the entire 5GHz band including Dynamic Frequency Selection
(DFS) channels and can be provisioned to support 160MHz channel bandwidth at 5 GHz. The GigaSpire BLASTu12X solution easily delivers high definition (HD) and ultra-HD (UHD) video and data throughout a subscribers home in an increasingly video-rich and mobile broadband environment. Proprietary Information: Not for use or disclosure except by written agreement with Calix. Each GigaSpire product can have a dual personality. It can either be a Gateway or a Mesh point depending on the software being implemented. For example, if the GS2026E is loaded with the Gateway EXOS software, it will be a Gateway. At the same time, if one desires to have the GM2020E GigaSpire BLAST as satellite mesh points, the mesh EXOS software is to be installed. With Gateway and Mesh units, they form a mesh network. 10 GS2020E/GS2026E GigaSpire BLAST u12/u12x GigaSpire BLASTu12 GigaSpire BLASTu12x Top View
(GS2026E only- u12x)
_ Volume Up Volume Mute Action Button Volume Down Light Bar W PS Reset Ethernet LAN Ethernet WAN USB 2.0 Audio (GS2026E only) Power In (2-Pin Barrel) GS4220E GigaSpire BLAST u6.1/u6.2 shown WiFi Protected Set-up (WPS) Reset POTS - RJ 11 (x2) Top View Gigabit LAN Ethernet, RJ45 (x4) 2.5G Gigabit WAN - RJ45 (u6.2) 1.0G Gigabit WAN - RJ45 (u12, u12x, u6.1) USB 2.0 Power In (2-Pin Barrel GigaSpire BLAST u6.2 & u6.1 or 8-Pin) GS4227E/GS4220E Light Bar 8526 8100 Proprietary Information: Not for use or disclosure except by written agreement with Calix. 11 Install Guide GS4227 GigaSpire BLAST u6x shown WiFi Protected Set-up (WPS) GS4227 GigaSpire BLAST u6x POTS - RJ 11 (x2) Gigabit LAN Ethernet, RJ45 (x4) USB 2.0 Reset Power In (2-Pin Barrel or 8-Pin) Raceway Cut-out (Route Incoming fiber to internal SFP+ Cage) Top View Light Bar 8505 Agency Listing This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Hazardous Materials There are no hazardous materials identified for the GigaSpire. Proprietary Information: Not for use or disclosure except by written agreement with Calix. 12 Application Standards Following is a list of standards that apply to this product:
GigaSpire BLAST Standards FCC Part 15, Sub Part B, class B UL 60950-1 CAN ICES-003 Class B CSA C22.2 No. 60950-1 ANSI C63.4 IEC 60950-1 EN 300 328 EN 301 893 EN 301 489-1 FCC Part 2.1091 IEC 60825-1 / CDRH Class 1 Laser EN 301 489-17 FCC Part 15.247 FCC Part 15.203 FCC Part 15.207 FCC Part 15. 209 RSS 102 RSS 247 ITU-T K21 ITU-T K44 EN 60950-1 EN 60825-1 EN 62311 EN 55032 Class B EN 61000-3-2 EN 61000-3-3 EN 50581 EN 50564 CE / RED, RoHS, WEEE, Energy CISPR 32 Class B FCC Part 15.407 UL/IEC/EN 62368-1 NEC(National Electrical Code) Radiated Emissions IEEE: 802.3, 802.3AB, 302.3U, 802.11p, 802.11Q RCM This Class-B digital device complies with radiated emissions requirements as defined in Canadian ICES-003. missions par rayonnement Cet appareil numrique de classe B est conforme aux exigences en matire dmissions par rayonnement telles que dfinies dans la norme canadienne NMB-003. Power Cables The unit must be powered by an external power source as follows: CE marked (EU), FCC (US), UL listed power source marked Class II, Limited Power Source (LPS) and rated output between 10-15 VDC (12 VDC nominal), 1 Amp minimum. Cbles lectriques Lappareil doit tre aliment par une source dnergie externe comme suit : source dnergie de marquage CE (UE), FCC (tats-Unis), homologue UL, marquage de classe II, source dnergie limite (LPS) et dune puissance nominale comprise entre 10 et 15 V CC (puissance nominale de 12 V CC) et de 1 A minimum. Les cbles lectriques de lalimentation lectrique tous courants (sils sont utiliss) doivent tre raccords une prise de courant avec mise la terre. Proprietary Information: Not for use or disclosure except by written agreement with Calix. 13 Install Guide Laser Standards Complies with 21 CFR 1040.10 and 1040.11 except for conformance with IEC 60825-1 Ed. 3., as described in Laser Notice No. 56, dated May 8, 2019 CLASS 1 LASER PRODUCT & COMPLIES WITH IEC 60825-1:2014 Normes laser Conforme aux normes 21 CFR 1040.10 et 1040.11 lexception de la norme CEI 60825-
1 3e d., comme dcrit dans lavis laser n 56, dat du 8 mai 2019 PRODUIT LASER DE CLASSE 1 ET CONFORME LA NORME CEI 60825-
1:2014 Power Supply This product is intended to be supplied by a Listed Power Adapter or DC power source marked "L.P.S" (or "Limited Power Source"), rated 12 VDC, 3.0 A minimum, Tma = 40 C minimum; min 3048m. Note: When using the standard power adapter, units will be inoperable after loss of main power. Alimentation Ce produit est destin tre aliment par un adaptateur dalimentation homologu ou une source dnergie CC marqus <L.P.S> (ou <Source d'nergie limite>) dune puissance nominale de 12 VDC, de 3 A minimum, ATM = 40 C; altitude minimale de 3,048 m. Pour rduire les ventuels problmes de scurit, seul ladaptateur dalimentation ou la batterie de secours fourni avec le produit, un adaptateur dalimentation de remplacement ou une batterie de secours fourni par Calix ou ses revendeurs, ou un adaptateur dalimentation ou une batterie de secours achet comme accessoire auprs de Calix ou de ses revendeurs doit tre utilis avec le produit. Remarque : Lors de lutilisation de ladaptateur dalimentation standard, les quipements seront inutilisables aprs la perte dalimentation principale. An external power supply is included with the following rating:
GigaSpire BLASTu12/BLASTu12X Input voltage: 12 VDC (nominal) 10 VDC (min.), 15 VDC (max) External Power Adapter: 12 VDC, 4.5 - 5A Proprietary Information: Not for use or disclosure except by written agreement with Calix. Un bloc dalimentation externe, dont la puissance est mentionne ci-dessous, est inclus :
14 GigaSpire BLASTu12/BLASTu12X Tension dentre : 12 V CC (nominale) 10 V CC (min.), 15 V CC (max) Adaptateur dalimentation externe : 12 V CC, 4,5 5 A GigaSpire BLASTu6.1/BLASTu6.2/BLASTu6x Input voltage: 12 VDC (nominal) 10 VDC (min.), 15 VDC (max) External Power Adapter: 12 VDC, 3A GigaSpire BLASTu6.1/BLASTu6.2/BLAST u6.x Tension dentre : 12 V CC (nominale) 10 V CC (min.), 15 V CC (max) Adaptateur dalimentation externe : 12 V CC, 3A DANGER! Using non-approved or incorrect power adapters can result in injury. Proprietary Information: Not for use or disclosure except by written agreement with Calix. 15 Install Guide Site Preparation Before you install any GigaSpire, you need to consider the routing of the power adapter cord and Ethernet cable (if used). Note: It is critical that you maintain the proper airflow in and around the unit. GigaSpire devices are designed for surface mounting only. Do not install cabinetry or other building material around the outside of the unit. Power Cords To complete the installation, a power cord in one of two configurations is required:
GigaSpire Connectorized Power and Signal Cable - A 2-pin barrel connector to the local AC power receptacle (Type A). GigaSpire 8-pin connectorized power and signal cable - for use with the optional Universal Power Supply (UPS). Before you Begin Before starting the installation process, check that the following conditions are met:
Ensure the site preparation steps are complete based on the model being installed. Ensure that all components are on-site and readily available to complete the installation. The customer is aware of your planned visit and will provide access to the inside of the home. Proprietary Information: Not for use or disclosure except by written agreement with Calix. 16 Introduction This document describes the installation of the following:
GigaSpire BLAST u6.2 GigaSpire BLAST u6.1 GigaSpire BLAST u6.x GigaSpire BLAST u12 GigaSpire BLAST u12x All BLAST units above are designed to be placed in a horizontal table-top configuration or can be wall mounted using the optional wall mount bracket. Powering Options By attaching to any 110/220 VAC power outlet using the supplied 12 VDC wall transformer. For the BLAST u6.1, u6.2, and u6.x, a UPS may be used. In this configuration, UPS with alarm telemetry and an 8-pin connector on the GigaSpire attaches to an 8-pin connector on the UPS. Note: For all models, the power cord configuration must be appropriate for use in the country where the device is being deployed. Note: Only Calix provided and approved power cords or voltage adapters should be used to connect to this product(s). Proprietary Information: Not for use or disclosure except by written agreement with Calix. 17 Install Guide Proprietary Information: Not for use or disclosure except by written agreement with Calix. Chapter 2 Installation Installation Tips
CAUTION! Use of controls or adjustments or performance of procedures other than those specified here may result in hazardous radiation exposure. Follow these tips when installing a GigaSpire device. For subscribers using data services, all data wiring inside the home must be CAT5 cable or better. Make sure subscriber connections are tightened properly. Check the contents of each box carefully as you receive them. Components may not be located where you might expect them due to certain items being tested immediately before shipment. Proprietary Information: Not for use or disclosure except by written agreement with Calix. 19 Install Guide About Wi-Fi Placement Certain building materials are particularly effective at blocking Wi-Fi signals (see table below) and should be considered when locating the GigaSpire. Line of sight is not necessary since MIMO technology takes advantage of reflections in the over-the-air path to carry additional data. However, Calix recommends that when possible, Calix GigaSpires should be placed in a centralized location within the home to yield the best possible results for Wi-Fi coverage. Building Materials and Their Effect on Wi-Fi Signals Material Wi-Fi Attenuation Wood, Drywall, Particle Board, Tile Glass Water Bricks, Cinder Block Plaster, Stucco Concrete Tinted or Low-E Glass (metalized) Metal Low Low Medium Medium High High Very High Very High Note: The lower the attenuation, the better the performance. Installation Variables Before installing the GigaSpire, consider what additional services may be implemented. Various access points are available on the back of the unit which may or may not be used. Prior to determining the unit's final location, you need to account for the following variables:
Optional: Where will the Ethernet cable be routed?
What type of building material is used in this facility? Make sure you have the appropriate drills, drill bits and fasteners for routing Ethernet or power cables as they pass through walls and the like. Proprietary Information: Not for use or disclosure except by written agreement with Calix. GS2026E GigaSpire BLAST u12x 20 Unpacking the GigaSpire Each GigaSpire is shipped individually in its own carton and contains the following:
(1) GigaSpire BLASTu12 or BLASTu12X or BLASTu6.1 or BLASTu6.2 or BLASTu6.x
(1) Power Adapter interface cord (wall wart)
(1) Safety and Regulatory Statements Guide
(2) Product Identification Labels with Login Credentials After opening the carton, remove the protective packaging, ensure all components above are present, and prepare for mounting the unit. Proprietary Information: Not for use or disclosure except by written agreement with Calix. 21 Install Guide Tabletop Mounting Dimensions Dimensions for tabletop mounting of a GigaSpire are included here for reference. GigaSpire Tabletop Mounting Dimensions u6.1 = 4.75 Deep u6.2 = 4.75 Deep u6.x = 4.90 Deep u12 = 4.75 Deep u12.x = 4.75 Deep GigaSpire BLAST u6/u12 Dimensions 8527 u6.1 = 4.75 Wide u6.2 = 4.75 Wide u6.x = 4.90 Wide u12 = 4.75 Wide u12.x = 4.75 Wide u6.1 = 8.5 High u6.2 = 8.5 High u6.x = 9.9 High u12 = 8.5 High u12.x = 8.5 High Proprietary Information: Not for use or disclosure except by written agreement with Calix. Wall Mounting Dimensions Dimensions for wall mounting of a GigaSpire BLAST are included here for reference. Note: The wall mount bracket is available separately and applies to all u6 and u12 BLAST products. GigaSpire Mounted Dimensions Wall Mount Bracket Dimensions 22
#8 Mounting Screw*
Not Provided 3.8 in. 96.6 mm
*- Screw length may vary based on attaching wall material 8095 Type M6 Captive Mounting Screw
(Provided in Bracket Kit) 11.6 in. 294.9 mm 8096 8.4 in. 292.5 mm
(Maximum Distance) 8094 4.98 in. 126.6 mm Note: 2-pin or 8-pin power adapter is 4.9" (1.5m) long. Tabletop Mounting the GigaSpire BLAST Any Calix GigaSpire BLAST can be mounted flat on a tabletop, in a tower configuration. Four (4) rubberized feet are pre-installed on the bottom of the unit to provide a non-skid surface when placing the GigaSpire on a table or shelf. Keep the following information in mind when considering tabletop mounting:
Due to component placement inside the chassis, do not remove the rubber feet that are installed on the bottom of the unit. Locate the GigaSpire on the desktop in a location that is unlikely to be bumped or jostled. Make sure that the Ethernet cable (if used) and power supply wiring attached to the GigaSpire are secured properly and out of harms way. Note: Once the GigaSpire is connected and turned up, Wi-Fi network parameters are persisted in memory. For this reason, if power is lost to the GigaSpire, it will be re-
discovered on the network automatically, without operator intervention. Proprietary Information: Not for use or disclosure except by written agreement with Calix. 23 Install Guide Wall Mounting the GigaSpire BLAST The Calix GigaSpire BLAST u6 and u12 series can be wall mounted using the optional wall mount bracket. These GigaSpire BLAST models includes a 6mm captive receptacle built into the base for attaching to the captive M6 screw assembled into the wall mount bracket. Keep the following information in mind when considering wall mounting:
Locate the BLAST on the wall in a location that is unlikely to be bumped or jostled. Make sure that the Ethernet cable(s) (if used) and power supply wiring attached to the GigaSpire are secured properly and out of harms way. Note: Once the GigaSpire is connected and turned up, Wi-Fi network parameters are persisted in memory. For this reason, if power is lost to the GigaSpire, it will be re-
discovered on the network automatically, without operator intervention. To wall mount the GigaSpire BLAST Typical Wall Mount Location 1. Find a suitable location for attaching the wall mount bracket to the wall. Be mindful of the power source and Ethernet cable requirements then determining a mounting location. 2. Using the wall mount bracket as a template, mark the two screw locations on the wall, making sure the bracket is level. Note: The holes of the bracket are designed to accommodate a #8 screw (not provided). Depending on the material you are attaching to, use a screw of sufficient length and strength to support the GigaSpire once attached to the bracket. Note: If attaching to sheet rock or gypsum board, Calix recommends using a wall anchoring system to ensure the bracket is securely attached to the wall. Proprietary Information: Not for use or disclosure except by written agreement with Calix. Wall Mount Screw Requirements 7 mm
.28 in 24 3.75 mm
.15 in
#2 Depth 2.6 mm
.1 in 20 mm
.79 in 8317 3. Drill holes in the wall and attach the bracket using two #8 screws. 4. Thread the GigaSpire on to the bracket using the captive M6 screw on the bracket. 5. Attach Ethernet cable(s) to the GigaSpire and route them to the upstream/downstream devices. 6. Attach the power supply wiring to the GigaSpire and route to the power source. 7. Secure all wiring conforming to local code. GigaSpire BLAST Connections GigaSpire BLASTu12, u12x, u6.2, u6.1, and u6.x Power Supply Connections Wi-Fi Protected Set-up (WPS) POTS - RJ11 (x2) Gigabit LAN Ethernet, RJ45 (x4) 2.5G Gigabit WAN - RJ45 (u12x, u6.2) 1.0G Gigabit WAN - RJ45 (u12, u6.1) SFP+ cage (u6.x) 2-pin Power Plug (For USB 2.0 deployments without UPS) POTS Ethernet Data To upstream router
(803G GigaPoint, others?) 8-pin Power Adapter with Alarm Telemetry for UPS deployments UPS 6809 8218 Signal/Power Wiring
(12 VDC) AC Power to UPS 110/220 VAC, 3 Prong Proprietary Information: Not for use or disclosure except by written agreement with Calix. 25 Install Guide Additional Mounting Considerations The options for mounting a GigaSpire BLAST system are many. From a best practices standpoint, keep the following in mind:
Calix recommends mounting the BLAST as high as possible for Wi-Fi performance reasons. However, this deployment scenario still mandates that an AC power outlet is located within the power cord distance of the Wi-Fi source. If installing in a greenfield environment (initial installation), plan on placing the GigaSpire within 4 feet of the power supply. As an alternative, longer power cords are available to extend the distance between the BLAST and the power supply. Calix also recommends keeping cabling neat and well secured wherever possible. A tidy installation allows for increased safety and an overall neater appearance. Common tools used for this purpose include cable ties and velcro straps for routing cable out of the way. Also, custom made wall plates are often used where cabling is hidden behind a wall. Example Wiring Scenario - Custom Plate EXAMPLE WIRING SCENARIO To Downstream Ethernet Devices (x4) LAN1 LAN2 WAN 1 LAN3 LAN 4 To Upstream Router VAC to 12VDC Power to Upstream GigaSpire BLAST POTS 1 POTS 2 8219 To Downstream POTS Devices (x2) With so many options available for deployment, your network architecture is no doubt going to be different from other subscribers. The diagram directly below is one of hundreds of options. This particular example provides the following:
A Local Convergence Point (LCP) for bringing fiber into the home. In this case, a Calix 803G GPON GigaPoint is located near the services panel in a climate controlled utility room or storage room that can be locked with limited access by others. A customized interface panel (see above) for providing LAN, WAN, and POTS ports pre-wired near the BLAST. This allows for short cable runs and an overall cleaner deployment reducing clumsy and ill-terminated cable runs. Proprietary Information: Not for use or disclosure except by written agreement with Calix. A Calix GigaSpire BLAST mounted near the ceiling on the optional Wall Mount Bracket. This device provides Wi-Fi radios inside the home in a location that provides the optimal Wi-Fi signal throughout the home. The BLAST also provides a mechanical hub for deploying additional Ethernet ports or POTS ports in the home. In this particular deployment, a UPS is not being used and as such, only the 2-pin barrel connector is needed for powering the GigaSpire. 26 EXAMPLE WIRING SCENARIO Utility Closet Upstream Router (Calix 803G GigaPoint) Internet Source Local Convergence Point (Fiber) Incoming Power (12 VDC) POTS Bundle Ethernet/POTS Cabling Together Living Space POTS-RJ 11 (x2) Gigabit LAN Ethernet, RJ45 (x4) 2.5G Gigabit WAN - RJ45 (u6.2) 1.0G Gigabit WAN - RJ45 (u12, u12X, u6.1) Proprietary Information: Not for use or disclosure except by written agreement with Calix. 27 Install Guide Proprietary Information: Not for use or disclosure except by written agreement with Calix. Chapter 3 Final Set-up and Testing BLAST Reset Behavior The reset button will do a "restore to defaults" when held for 10 seconds which clears everything except what was set by Smart Activate (restores defaults to whatever was set up during installation by the service provider). Note: Performing a reset does not remove the default SPID and ACS URL that has been assigned to the system. This is designed intentionally, so that u6 systems cannot be taken out of service by the subscriber if they were to cancel and/or move to another service provider. The SPID and ACS URL are unique for each service provider. Calix EDGE systems support a variety of system reset functions and provide multiple methods for invoking each of these functions, as described in this topic. Calix defines these functions and behaviors as follows:
1. Basic reset (reboot): Restarts the router. 2. Configuration reset: Resets the RG configuration settings (those visible to the subscriber/Admin user in the EWI, such as SSIDs, LAN IP scope, etc.) to defaults, but retains operator-configured management settings (those visible only to the Support user in the EWI, such as ACS URL and SPID). 3. Factory reset: Resets the router (and any attached mesh satellites) to factory default settings. A factory reset also removes devices from network management systems, including Calix Support Cloud and the Smart Home Admin Dashboard, where applicable. These reset functions can be used as troubleshooting and/or operations tools for reset/removal scenarios, whether the device is deployed as an RG or as a subtended WAP or Satellite (GigaSpire BLAST or GigaMesh). Hardware-invoked resets behave differently depending on how long the reset button is pressed, as described below. Proprietary Information: Not for use or disclosure except by written agreement with Calix. 29 Install Guide Function Where Performed 1 Basic Reset 2 Configuration Reset Factory Reset Hardware: Press Reset button once for 1 second Software: EWI > Utilities > Reboot Hardware: Press and hold Reset button for 15+
seconds Software: EWI > Utilities > Restore Defaults Hardware: no option Software (for support user only): EWI > Support >
Tools > Smart Activate > Factory Reset Note: For operators with Calix Support Cloud (CSC), remote resets can be invoked as follows:
1 System Tools > Reboot (https://www.calix.com/content/calix/en/site-prod/library-
html/software-products/cloud/nm/support/help/index.htm#88688.htm) 2 System Tools > Factory Reset (https://www.calix.com/content/calix/en/site-prod/library-
html/software-products/cloud/nm/support/help/index.htm#88687.htm) (option actually performs just a configuration reset) The table below provides additional notes for each Reset event:
BLAST Reset Behavior Reset Type How Invoked Expected Behavior Notes Basic Reset -
Hardware Press Reset button Basic Reset -
Software EWI > Utilities > Reboot Configuration Reset -
Hardware Press and hold Reset button (10+ seconds) Router or satellite reboots RG configuration and subscriber's custom settings persist Router reboots RG configuration and subscriber's custom settings persist Router or satellite reboots RG configuration and subscriber's custom settings reset to defaults Service provider applied management settings persist Router reboots RG configuration and Configuration Reset -
Software EWI > Utilities > Restore Defaults subscriber's custom settings reset to defaults Factory Reset -
Software EWI > Support Menu >
Tools > Smart Activate >
Factory Reset Service provider applied management settings persist Router reboots RG configuration settings reset to factory defaults Service provider applied management settings reset to factory defaults Pressing the Reset button performs a standard power cycle. All configuration information persists. Device goes offline for 2-3 minutes while it completes the reboot process. Subscriber (Admin user) has access to the EWI to invoke a soft reset. All configuration information persists. Device goes offline for 2-3 minutes while reboot process completes. Reset button must be pressed and held until LEDs flash (after about 10 seconds). Device goes off-line while it completes the reboot process. RG configuration settings include all subscriber- configurable information such as login credentials for Admin user, SSIDs, LAN IP scope, etc., all of which reset to defaults. Subscriber (Admin user) has access to the EWI to invoke a configuration reset. Device goes offline while it completes the reboot process. RG configuration settings include all subscriber- configurable information such as login credentials for Admin user, SSIDs, LAN IP scope, etc., all of which reset to defaults. Function available only to operators via EWI Support user (not available to subscriber/Admin user). Service provider management settings include all information visible on the EWI Support tab, such as login credentials for Support user, TR-69 ACS URL and login credentials, SPID, etc., all of which reset to defaults. Proprietary Information: Not for use or disclosure except by written agreement with Calix. Powering the GigaSpire BLAST - No UPS The information below describes the powering of any GigaSpire BLAST that does not include a UPS. 30 To power up the GigaSpire 1. Locate the 12 VDC Power Adapter. 2. Attach one end (2-pin barrel connector) to the rear of the GigaSpire. 3. Plug the other end into any available 110/220 VAC wall outlet. 4. The GigaSpire begins its start-up sequence. GigaSpire BLAST Power Connection Power In (2-Pin Barrel) 7886
(Optional) Mounting the UPS Prior to putting the GigaSpire into service, the UPS must be mounted to ensure the low voltage power cord that is connected between the UPS and the GigaSpire is long enough to span the distance between the two devices. Depending on your configuration, power cords of varying lengths may be included:
The AC power cord that runs from the UPS to the AC wall outlet is 8-feet long. Make sure an AC outlet is available within that distance. The power/signal cord that runs from the UPS to the GigaSpire is available in any of the following configurations based on model. Proprietary Information: Not for use or disclosure except by written agreement with Calix. 31 Install Guide Any GigaSpire BLAST incorporating a UPS (Sold Separately) Connectorized Power and Signal Cable - An 8-pin (GigaCenter end) to 8-pin terminal block (UPS end) cable available in 3 foot (1 meter) or 10 foot (3 meters) lengths. Connectorized Power and Signal Cable - An 8-pin (GigaCenter end) to dressed and tinned (un-terminated) cable available in 20 foot (6 meter) length. Mounting the UPS WARNING! High voltage electrical and pressurized natural gas lines may be present. Make sure you fully understand the locations of these and all other utility connections before drilling through any surface. CAUTION! The UPS is designed for indoor installation and must be installed in a location with adequate airflow. Make sure the UPS is not installed under water pipes which may leak or drip from condensation. REFERENCE: The UPS must be located less than 50 feet (15.2 meters) from the GigaSpire when using an 18 AWG Type I power cord or less than 70 feet (21.3 meters) from the GigaSpire when using 16 AWG Type II power cord. 1. Unpack the UPS and associated hardware from the carton. 2. Find a suitable location for the UPS and prepare mounting screws per the mounting hole pattern shown below. UPS Dimensions 1.75 cm
.6875 inches 7.9 cm 125 inch 3. es 21 cm 8.25 inches 18.1 cm 7.125 inches 15.2 cm 6.0 inches 1.75 cm
.6875 inches 16.8 cm 6.625 inches 3. Pre-drill mounting holes (to accept an 8-32 pan head screw - not provided) of the appropriate size. Important: Make sure the material you are mounting the UPS to is of sufficient strength to support its weight of 7.16 pounds (3.25 kgs). 6084 Proprietary Information: Not for use or disclosure except by written agreement with Calix. 32 4. Insert a screw into each hole, leaving 3/16-inch (.48 cm) of the screw protruding from the wall. 5. Align the key slots on the top of the UPS with the screws and slide the unit down into place. 6. If the UPS is not snug after test fitting the mounting screws, remove the UPS and tighten the mounting screws slightly to allow for a tighter fit. UPS Battery Chassis Power/Alarm Signal Battery Compartment 6094 7. Unpack the battery and slide it into the UPS housing. 8. Attach the battery leads to the battery (red to red, black to black). 9. Re-install the battery cover. Connecting to the Internet The method by which the GigaSpire is deployed will impact the internet connection. With power applied to the GigaSpire BLAST, perform the following steps based on the role the GigaSpire plays in the network. Connecting to a residential gateway If the GigaSpire is configured as a Residential Gateway, connect an Ethernet Cable to its WAN port from the WAN modem (ONU, cable modem, or DSL modem). Connecting as a Mesh point If the GigaSpire is configured as a MESH point, connect an Ethernet cable from its WAN port to another GigaSpire or wirelessly connect the two devices. Proprietary Information: Not for use or disclosure except by written agreement with Calix. 33 Install Guide Additional Comments Once your GigaSpires LED turns BLUE, you are connected to the upstream WAN modem. At start-up, GigaSpire Wi-Fi radios are defaulted to on. To configure your GigaSpire, connect an Ethernet cable between your PC and the LAN port of your GigaSpire and enter the default IP Address of the device (192.168.1.1) into your browser. Wi-Fi radios can be configured using the default settings:
SSID: Printed on the product label in the gift box. (CXNKxxxxxxxx) Number of radios: 2 (2.4 GHz and 5 GHz) Wi-Fi Protocol supported: 802.11a/b/n/g/ac/ax Credentials: Login and password printed on the product label in the gift box. LED States - GigaSpire Turn-up The LED's located on the corner of the GigaSpire provide information on the status and current state of the device. Below, you will find a detailed status of the power-up cycle. Power-up Status Off Unit Status Function LED Status Power is off. The unit has not been turned on or There is no power to the unit or The UPS battery has been discharged and there is insufficient power to continue operation. Note: All four LEDs are off Note: Applies to GS2026E and GM1020 Booting Up, Software Upgrade in Process Unit is in the boot-up process or service/software is being upgraded. Flashes cyan every second assuming software has taken over. Note: All four LEDs On. Boot-up Failure Book-up failed (assuming software has taken over) Note: Cycles at 8/10 of a second Note: All four LEDs on. Proprietary Information: Not for use or disclosure except by written agreement with Calix. Power-up Status Function LED Status 34 Connected to Internet Unit has successfully booted up, local services are up, and connected to the Internet. Note: LED 1 is lit, LED 2,3,4 are Off Service Failure, No Internet No service, no Internet. Note: All four LEDs on. Notes: Cycles at 1.6 seconds Alexa has been triggered, Alexa is listening Alexa is listening and active. Listing once the trigger word is heard. Note: All four LED's on. Note: Cyan on continuously. LED States - WPS Functionality WPS is enabled upon pressing the WPS button a single time. Pushing the button 3 times within 10 seconds activates WPS for the IPTV SSID. After pressing the button, the WPS feature will stay in pairing mode for 120 seconds. During this time, other Wi-Fi capable devices can be paired to the Gateways Wi-Fi radios (5 GHz band) by initializing a similar WPS function on the other device or mesh satellite thereby creating an association with the Gateway SSID and the mesh satellite. When the Gateway and the mesh satellite are successfully paired, they will have the same primary SSID
(2.4 and 5 GHz). Sequence of WPS operation 1. Press WPS button a single time (3+ seconds in a 10-second window, according to Calix SW convention). 2. GS202xE Gateway enters pairing mode (up to 120 seconds). 3. If another device is found, the GS202xE pairs with the device. 4. If no device is found, the GS202xE will exit pairing mode after 120 second. Note: WPS LED behavior takes priority even if Alexa is in use during the pairing period. Proprietary Information: Not for use or disclosure except by written agreement with Calix. 35 Install Guide Power-up Status GigaSpire booting up WPS Status Function LED Appearance LED Status Unit is in the process of booting up or service/software is currently being upgraded. LEDs flash every second assuming software can control the LEDs. Note: If the GigaSpire is connected via WIRED backhaul, ignore pairing and signal strength behavior and proceed to step 6 below. Alternating on/off at 1000 m/sec per cycle Boot-up Failure Unit boot-up failed (assume failure occurs after software has taken control of the LEDs) Alternating on/off at 800 m/sec per cycle WPS Pressed, Pairing Attempt Started Display Signal Strength
(Positioning) WPS is enabled upon pressing the WPS a single time. The GS202xE will stay in pairing mode for 120 seconds. During this time, other Wi-Fi capable devices can be paired to the GS202xE Gateway Wi-Fi radios (5.0 GHz band) by initializing a similar WPS function on the other GS202xE or GM1020 mesh satellite thereby creating an association with the Gateway SSID and the mesh satellite. When the Gateway and the mesh satellite are successfully paired, they will have the same primary SSID (2.4 and 5.0 GHz). WPS LED behavior takes priority even if Alexa is used during the pairing period. Displays signal strength after any one of the following conditions are met
(after IP address has been obtained):
Successful pairing completed Re-start completed (and previous pairing with gateway has been restored) Re-association of the link with the gateway after lost link (gateway was powered down the restored) LED bar begins flashing at 500 m/sec intervals and continues for 120 seconds. If pairing succeeds:
If the GigaSpire is too close to the gateway but still connected, top LED will light steady green. If the GigaSpire is too far from the gateway, bottom LED will light steady green. When at the ideal location, the entire light bar (all 4 LEDS light steady green) Note: After 60 seconds, the light bar begins to reflect gateway status
(not shown) Proprietary Information: Not for use or disclosure except by written agreement with Calix. Power-up Status Function LED Appearance LED Status 36 Gateway Not Found If no device is found after the initial 120 second time-out, the WPS/Strength LED bar shifts from the blinking green to solid red. LED bar remains red for another 60 seconds, then reverts to the "No Internet failure status. After pairing, monitor gateway status After pairing is complete (60 seconds after the signal strength has been displayed), the light bar indicates the gateway status as being on-line. If the Mesh is connected via WIRED Ethernet and if boot-up was successful, the light bar indicates the actual gateway status (single top LED is lit). Refer to LED Stats - GigaSpire Turn-up
(on page 32) for additional information LED States - Miscellaneous Controls Additional LED States Alexa Status Function LED Status Alexa System/Configuration Change Alexa status is change (perhaps a changing of the Wake word from within the Alexa App). Note: All four LED's on. Note: Toggles off and on every 1.26 seconds until update is complete. Returns to GigaSpire behavior when done. Alexa is not functional. Alarm status is triggered after:
The Wake word is uttered and there is no response from Alexa Cloud Alexa System Alarm The local Internet connection has been lost. Note: All four LED's on. Note: Toggles three times only at .62 seconds before returning to GigaSpire LED status. Applies to the square LED on the top of the 2026E GigaSpire. Default position is microphone on. (LED Off) Pressing the Mute microphone icon causes the LED to illuminate solid red. Note: The functionality of the top LED is hardware controlled. See Below Mute Microphone Proprietary Information: Not for use or disclosure except by written agreement with Calix. 37 Install Guide LED States - Alexa Alexa behaviors are detailed below. Alexa LED States Power-up Status Function LED Status Alexa has been triggered, Alexa is listening Alexa is listening and active. Listing once the trigger word is heard. Note: All four LED's on. Note: Cyan on continuously. Alexa is thinking waiting for a response from AVS. Alexa Thinking Note: All four LED's on. Note: Toggles from Cyan to Blue every
.62 seconds Response received from AVS and voices the response. Alexa Responding Note: All four LED's on. Note: Toggles from Cyan to Blue every 1.26 seconds. Ongoing Alexa Activities Alexa Notifications On-going Alexa actives such as playing music, reading news, reading e-books. Note: All four LED's affected Note: GigaSpire LED status's return once Alexa activities are complete. Alexa notifications have arrived. One
.62 second burst followed by an off cycle (same duration) for each received notification. Note: All four LED's affected Note: Toggles for .62 seconds between yellow and off. Proprietary Information: Not for use or disclosure except by written agreement with Calix. Power-up Status Function LED Status 38 Alexa Notifications Queued Alexa Notifications have arrived but have not be requested by the user. Continuous slow pulse until notifications are picked up. This state continues unless a temporary interruption by a regular Alexa listen/think/respond interaction is requested. Returns to GigaSpire LED status once all notifications have been picked up. Note: All four LED's affected Note: Toggles for 1.26 seconds between yellow and off. Alexa Do Not Disturb Alexa DND has been provisioned
(Enable DND, Disable DND) Note: All four LED's affected Note: Toggles for 1.26 seconds GigaMesh LED Behavior WPS is enabled upon pressing the WPS button a single time. After pressing the button, the GS202xE will stay in pairing mode for 120 seconds. During this time, other Wi-Fi capable devices can be paired to the GS202xE Gateway Wi-Fi radios (5 GHz band) by initializing a similar WPS function on the other GS202xE or GM1020 mesh satellite thereby creating an association with the Gateway SSID and the mesh satellite. When the Gateway and the mesh satellite are successfully paired, they will have the same primary SSID (2.4 and 5 GHz). Sequence of WPS operation 1. Press WPS button a single time (3+ seconds in a 10-second window, according to Calix SW convention). 2. GS202xE Gateway enters pairing mode (up to 120 seconds). 3. If another device is found, the GS202xE pairs with the device. 4. If no device is found, the GS202xE will exit pairing mode after 120 second. Note: WPS LED behavior takes priority even if Alexa is in use during the pairing period. Note: GM1020 GigaMesh uses a dual LED array. Note: Backhaul pairing can be initiated by:
Pressing the WPS button for at least 3 seconds Selecting the WPS button in the GUI Initiating a WPS pairing session via the Mobile Application. Proprietary Information: Not for use or disclosure except by written agreement with Calix. 39 Install Guide Power-up Status 1. GigaSpire booting up WPS Status Function LED Appearance LED Status Unit is in the process of booting up or service/software is currently being upgraded. Note: If the GigaMesh is connected via WIRED backhaul, ignore pairing and signal strength behavior and proceed to step x below. Alternating on/off at 1000 m/sec per cycle 2. Boot-up Failure GM1020 boot-up failed (assume failure occurs after software has taken control of the LEDs) Alternating on/off at 800 m/sec per cycle 3. WPS Pressed, Pairing Attempt Started 4. Display Signal Strength
(Positioning) WPS is enabled upon pressing the WPS a single time. The GS202xE will stay in pairing mode for 120 seconds. During this time, other Wi-Fi capable devices can be paired to the GS202xE Gateway Wi-Fi radios (5.0 GHz band) by initializing a similar WPS function on the other GS202xE or GM1020 mesh satellite thereby creating an association with the Gateway SSID and the mesh satellite. When the Gateway and the mesh satellite are successfully paired, they will have the same primary SSID
(2.4 and 5.0 GHz). WPS LED behavior takes priority even if Alexa is used during the pairing period. Displays signal strength after any one of the following conditions are met (after IP address has been obtained):
Successful pairing completed Re-start completed (and previous pairing with gateway has been restored) Re-association of the link with the gateway after lost link (gateway was powered down the restored) LED bar begins flashing at 500 m/sec intervals and continues for 120 seconds. If pairing succeeds:
If the GigaMesh is too close to the gateway but still connected, top LED will light steady green. If the GigaMesh is too far from the gateway, bottom LED will light steady green. When at the ideal location, the entire light bar (all 4 LEDS light steady green) Note: After 60 seconds, the light bar begins to reflect gateway status
(not shown) Proprietary Information: Not for use or disclosure except by written agreement with Calix. Power-up Status Function LED Status Power-up Status 40 5. Gateway Not Found If no device is found after the initial 120 second time-out, the WPS/Strength LED bar shifts from blinking green to solid red. LED bar remains red for another 60 seconds, then reverts to the "No Internet failure status. If pairing is accomplished, LED bar changes to reflect gateway status. 6. After pairing, monitor gateway status After pairing is complete (60 seconds after the signal strength has been displayed), the light bar indicates the gateway status as being on-line. If the Mesh is connected via WIRED Ethernet and if boot-up was successful, the light bar indicates the actual gateway status (top LED is lit). Refer to LED Stats - GigaSpire Turn-up (on page 32) for additional information Proprietary Information: Not for use or disclosure except by written agreement with Calix. 41 Install Guide Proprietary Information: Not for use or disclosure except by written agreement with Calix.