FCC ID: 2AA6Z-78T Telephone Set for Hearing Impaired

User Guide Model 78T Captioning Phone Model 78T Captioning Phone from CaptionCall Contents Welcome 5 How CaptionCall Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Key Parts of the CaptionCall Phone . . . . . . . . . . . . . . . . . . . . . 8 The Back of the CaptionCall Phone . . . . . . . . . . . . . . . . . . . 10 Touchscreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Phone Basics 15 Captions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Turn Captions On Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Turn Captions On Automatically . . . . . . . . . . . . . . . . . . . . . . . . 17 Make Captioned Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Answer Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Dial From a Recent Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Adjust Handset/Speaker Volume . . . . . . . . . . . . . . . . . . . . . . 20 Volume Boost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Call Options Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Mute a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Side Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Back Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Recent Calls 27 View Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Call Detail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Edit the Recent Call List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Save a Conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 3 Customer Support 1-877-557-2227 Contacts 35 View Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Add a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Call a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Create a Favorites List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Edit a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Delete a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Add a Contact Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Messages 47 Choose the CaptionCall Answering Machine as Your Default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Choose Provider Voicemail as YourDefault . . . . . . 52 Choose Standalone Answering Machine as Your Default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Settings 55 Call Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Adjust the Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Amplification Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Wired Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Wireless Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Voice Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Troubleshooting 69 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Copyright & Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 4 Welcome 5 Customer Support 1-877-557-2227 6 Welcome Welcome to the CaptionCall phone. This phone features a large, easy-to-read screen that displays written captions of what callers say to reinforce anything you might miss. The CaptionCall phone is also amplified, allowing you to increase the decibels to a level you are comfortable hearing. How CaptionCall Works Similar to captioned television, but only available to people with hearing loss, CaptionCall uses advanced technology and a Captioning Agent to quickly provide written captions of what callers say on a large, easy-to-read screen . It works like a regular telephone: simply dial and answer calls as usual and speak and listen using a phone handset or speakerphone . Phone Features The CaptionCall phone combines regular telephone features with a touchscreen display . The touchscreen display is a unique and powerful feature of the CaptionCall phone . The most important use of the display is to show the text of your captioned telephone calls . Other uses for the display are:

To show you a list of your recent and missed calls To allow you to create and manage a list of contacts To display your saved calls To caption your voicemail and/or answering machine messages To allow you to change the phones settings The CaptionCall phone also features a speakerphone, Voice Messages button, volume control and a large, lighted keypad . 7 WelcomeCustomer Support 1-877-557-2227 Key Parts of The CaptionCall Phone Handset Switch Hook Button Press to hang up a call . Speaker For use with the speakerphone feature . Voice Messages Button Easily access voice messages and return calls . 8 Welcome Touchscreen Display Shows captions and lets you interact with the phone interface . Speakerphone Button Press to turn on speakerphone, even when the handset is still in the cradle . Volume Control Knob Controls both call volume and ringer volume . Rotate clockwise to increase volume and counterclockwise to decrease volume . Dial light bar will change from green to amber to red as volume increases . 9 Telephone Keypad Allows you to dial manually . WelcomeCustomer Support 1-877-557-2227 The Back of The CaptionCall Phone Adjustable Stand Power Cable Port Ethernet (LAN) Port Telephone Line Port 10 Welcome CaptionCall Phone Identification and Return Information Handset Port 11 WelcomeCustomer Support 1-877-557-2227 Touchscreen Phone Menu Gives you access to all of the phones features. Recent Calls View calls made and received on the CaptionCall phone . Contacts Save and store contacts . Settings Controls for the CaptionCall phone . 12 Welcome Scroll Buttons Scrolling can be performed by either sliding your finger up and down the screen or by touching these buttons 13 WelcomeCustomer Support 1-877-557-2227 14 Welcome Phone Basics 15 Customer Support 1-877-557-2227 Captions You can set the phone to caption all calls automatically, or you can turn captions on manually for each call when you want them . Turn Captions On Manually If you choose to turn captions on manually, simply touch the large green button on the CaptionCall screen to turn on captions during your call . When answering calls:

1 . Touch the Turn On Captions prompt on the touchscreen . 2 . Pick up the handset to answer the incoming call . When making calls:

1 . Pick up the handset . 2 . Touch the Turn On Captions prompt on the touchscreen . 3 . Place your call . 16 Phone Basics Turn Captions On Automatically If you are using captions for most of your calls, you may prefer to have captions start automatically . You can manage the caption default options in the Settings menu under Captions . To enable captions for all calls automatically, visit the Settings section of the CaptionCall phone and select Call Defaults, then touch ON next to Captions . 17 Phone BasicsCustomer Support 1-877-557-2227 Make Captioned Calls 1 . Pick up the handset OR press the Speakerphone button . If using the speakerphone, the Speakerphone button will light up in green and a dial tone will sound . 2 . If captions are set to turn on automatically, captions will begin once the call is connected . If captions are not set to start automatically and you want captions for your call, touch the Turn On Captions prompt that displays . 3 . Dial the number you want to call using the keypad, Recent Calls list or Contacts . Your call will now be captioned . Answer Calls When the phone rings:

1 . If captions are set to turn on automatically, captions will begin once the call is connected . If captions are not set to start automatically and you want captions for your call, touch the Turn On Captions prompt that displays . 2 . Pick up the handset OR press the Speakerphone button . 3 . Speak into the handset OR near the speaker and listen as normal . Helpful Hints You can start captions manually at any time during the call . Other ways to make captioned calls:

Return a call using the Recent Calls (see View Recent Calls on page 29) Call someone using Contacts (see Call a Contact on page 39) 18 Phone Basics Dial From a Recent Call 1 . Touch the CaptionCall phone screen to wake the phone or touch the Recent Calls button . 2 . A list of your Recent Calls will display . 3 . Touch the call that you want to return . The call will be immediately made . You can use the speakerphone or pick up the handset . 4 . If captions are set to turn on automatically, captions will begin once the call is connected . If captions are not set to start automatically and you want captions for your call, touch the Turn on Captions prompt that displays . Helpful Hints Use your finger to swipe up and down the list as needed to view all recent calls . 19 Phone BasicsCustomer Support 1-877-557-2227 Adjust Handset/Speaker Volume While in a call, you can adjust the volume on your handset or speakerphone to a level you are comfortable hearing . 1 . Pick up the handset or press the Speakerphone button . 2 . Turn the Volume knob to adjust call volume . As you increase the volume level, the color of the Volume meter and the light bar above the volume knob will change from green to amber to red . Clockwise increases call volume Counterclockwise decreases call volume 20 Phone Basics WARNING Do not set the volume level higher than is necessary for you to hear calls . Excessive volume can cause hearing damage . The Volume meter and light bar will turn to red when the volume exceeds a safe volume . Also, a warning will display on the screen . Helpful Hints When the volume is set to high but not dangerous levels, the volume will stay the same for all subsequent calls . However, when the volume is increased to dangerous levels, the volume will return to a nominal level for the next call . To set the volume level at the same level for all calls, use the Override Volume Reset feature on the Call Defaults screen (see Call Defaults on page 56) . 21 Phone BasicsCustomer Support 1-877-557-2227 Volume Boost The Volume Boost feature is designed to increase the CaptionCall phone volume for those who may need extra amplification. To enable Volume Boost, visit the Settings section of the CaptionCall phone and select Call Defaults . Simply select ON to enable the feature and accept the warning . You may want to experiment with the feature to decide if you prefer your audio with Volume Boost or without . When Volume Boost is enabled, the CaptionCall phone meets the most advanced standard for volume amplification available. 22 Phone Basics Call Options Menu When in a call, the Call Options menu allows you to turn off captioning, access your Contacts and adjust settings for the current call . When in a call, if you need to turn off captions:

1 . Select Turn off Captioning from the Options menu near the upper right. When in a call, if you need to access your Contacts to look up a contact:

1 . Select View Contacts from the Options menu near the upper right . A keypad will display . 23 Phone BasicsCustomer Support 1-877-557-2227 Select either the letter of the first name of the contact (last name if youve reordered your contacts by last name in Settingssee Display Settings on page 57) or the star to pull up your Favorites . 2. Use your finger to scroll through the contacts. 3 . Select a contact to display their contact information . 24 Phone Basics When in a call, if you need to adjust the text size or screen brightness:

1 . Select View Settings from the Options menu near the upper right . The available settings will display . 2 . Adjust your settings as needed . Helpful Hints Close the Options window by touching the X in the top right of the window The Options window will close after 15 seconds if it is not used Mute a Call When in a call, you can mute your side of a call at any time by touching the Mute button . This will only mute your voice, and your caller will still be heard and captioned . 25 Phone BasicsCustomer Support 1-877-557-2227 Side Navigation The Side Navigation displays in the top left of most screens . Touch the button to access the desired screen . Back Button The Back button will display at the top of detail screens . The button displays an arrow pointing to the left and the name of the screen you were on previously . Touch the Back button to return to the previous screen . 26 Phone Basics Recent Calls 27 Customer Support 1-877-557-2227 Your Home screen for the CaptionCall phone is your Recent Calls screen. This screen displays your recent calls. Calls marked with the Calls marked with the Calls marked with the indicate calls you answered indicate calls you made indicate calls you missed Helpful Hints Use your finger to swipe up and down the list as needed to view all recent calls . 28 Recent Calls View Recent Calls 1 . Touch the CaptionCall phone screen to wake the phone or touch the Recent Calls button . 2 . The Recent Calls list is displayed . 3 . To redial a call, touch the name or phone number . This will automatically redial the call . You can use the speakerphone or pick up the handset . If captions are set to turn on automatically, captions will begin once the call is connected . If captions are not set to start automatically and you want captions for your call, touch the Turn on Captions prompt that displays . 4 . To review details, saved captions, or a voice message from a recent call, touch the button on the right of the call . The Call Detail screen will display . 29 Recent CallsCustomer Support 1-877-557-2227 Call Details The Call Details screen is accessed by touching the button next to a name or number in the Recent Calls list . It displays the contact information, phone number and the date and time of a recent call . To call a contact from this screen:

1 . Touch the phone number to dial . 2 . Use the speakerphone or pick up the handset . 3 . If captions are set to turn on automatically, captions will begin once the call is connected . If captions are not set to start automatically and you want captions for your call, touch the Turn on Captions prompt that displays . You can save the number from the recent call to your Contacts, by either adding the number to an existing contact or creating a new contact from the number . Touch Create new contact from the options button near the upper right to create a new contact for this caller in your Contacts (see Add a Contact on page 37) . Touch Add to existing contact from the options button near the upper right to assign the phone number for this call to an existing contact in your Contacts list . 30 Recent Calls To add to an existing contact:

1 . Scroll up/down your Contacts list to locate the contact to whom you would like to add the selected phone number . 2 . Touch that contact to add the selected phone number . The Edit Contact screen will display with the selected phone number already added to the first available phone number field. 3 . You can assign a phone type for this number in this contact to help you remember which phone type it is . Mobile Home Work Deleting a Recent Call Touch Delete call from the Options menu near the upper right to delete the call from the Recent Call list. You will be prompted to confirm you want to delete the call . Deleting a call will not delete a saved contact from your Contacts list . 31 Recent CallsCustomer Support 1-877-557-2227 Edit the Recent Call List Recent Calls can be deleted individually or all at once from the Recent Calls screen . To delete individual calls:

1 . Touch the Edit List button near the upper right corner . 2 . Select the item or items you want to delete by touching the circle next to the individual entry . 3 . Touch the delete button that appears near the upper right corner . To delete all calls:

1 . Touch the Edit List button near the upper right corner . 2 . Touch the Select All button that appears near the upper right corner . 3 . Touch the delete button that appears near the upper right corner . 32 Recent Calls Save a Conversation Saved conversations are any captioned calls that you choose to save on the CaptionCall phone . These conversations are saved until you choose to delete them by either deleting the saved conversation or the corresponding recent call entry . Some reasons to save captioned calls include:

Saving an important conversation from a family member Capturing price quotes Saving doctor appointment times or instructions Captioning must be active before you can save a conversation . You can manage your Save Captions options in the Settings menu under Call Defaults . To enable saving captions for all calls automatically, visit the Settings section of the CaptionCall phone and select Call Defaults, then choose if you want to save captions or have the phone ask for each individual call . Saved conversations appear in the Call Details screen per your settings . (See Call Defaults on page 56) . 33 Recent CallsCustomer Support 1-877-557-2227 34 Recent Calls Contacts 35 Customer Support 1-877-557-2227 The Contacts feature lets you save contacts on the phone for easy dialing. You can save multiple numbers for each contact and use the CaptionCall online service to assign a photo or image for each contact. View Contacts 1 . Select the Contacts button . 2 . Your list of contacts is displayed . Use your finger to scroll up and down the list as needed to locate a contact. Helpful Hints Touch the buttons on the right to scroll up and down in the Contacts list as needed to view all of your contacts Touch a contact to view the name and phone number for that contact 36 Contacts Add a Contact 1 . Touch the Contacts button . The Contacts list is displayed . 2 . Touch the New Contact button is displayed . The Add New Contact screen 3 . To enter the contacts information, touch the appropriate field on the screen to view the keyboard and type in the information . 37 ContactsCustomer Support 1-877-557-2227 When adding a phone number, use the on-screen dial pad to enter numbers and the drop-down menu to select a phone type . When finished, touch the Save button. The new contact will now display in the Contacts list . Helpful Hints You can also create a new contact using the Recent Calls list (see View Recent Calls on page 29) . From the Recent Call detail screen select Create a new contact from the Options menu near the upper right . 38 Contacts Call a Contact 1 . Touch the Contacts button . The Contacts list is displayed . 2 . Touch the desired contact in the list . 3 . Touch the phone number you want to dial . 4 . Use the speakerphone or pick up the handset . 5 . If captions are set to turn on automatically, captions will begin once the call is connected . If you choose to turn on captions manually, simply touch the large green button on the CaptionCall screen . Helpful Hints Use the Search button to find contacts easily from a long list. To Search for a contact:

1 . Touch the Search button near the lower right of the screen 2 . Choose the letter corresponding to the place in the Contacts list you want to go . 39 ContactsCustomer Support 1-877-557-2227 Create a Favorites List Your Favorites list allows you to select frequent contacts for quick access . Your Favorites appear at the top of your contacts list To add a contact to Favorites:

1 . Open Contacts and select the contact you want to add to Favorites . Touch the contact so the Contact Detail screen is displayed . 2 . Select Set as Favorite from the Options menu near the upper right . 40 Contacts Edit a Contact 1 . Open the Contacts list and select the contact you want to edit . 2 . Select Edit contact from the Options menu in the upper right . The Edit Contact screen is displayed . 3 . Touch the fields you want to change. The keyboard will display to allow you to make edits . 4 . Touch the Save button . Delete a Contact 1 . Open the Contacts list and select the contact you want to delete . 2 . Select Delete Contact from the Options menu in the upper right . 3 . A confirmation window is displayed to verify whether you want to delete the contact or keep it . 4 . Touch Delete to remove the contact from the CaptionCall phone . 41 ContactsCustomer Support 1-877-557-2227 Add a Contact Online You can easily add contacts via your online CaptionCall account . Once a contact is created online, it will be automatically available on the CaptionCall phone . You can also add photos to your contacts online . To view and add contacts online:

1 . Go to www .CaptionCall .com and log in to your account at the top of the screen . You will have been given your user name and password at the time of the CaptionCall phone installation . If you have any trouble remembering your user name or password, the online system can help you find/update that information . 2 . Once you have successfully logged in, your Account screen will display . 3 . Click My Contacts in the column on the left . Your Contacts screen will display . From here, you can manage and edit any existing contacts or add new ones . There are two methods for adding contacts . You can either add them individually or upload a contact list from your computer . 42 Contacts Add individual contacts 1 . Click the Add Contact button . The Create/Edit Contact window will display . 2 . Enter the contact information in each of the fields provided. Enter the first name and last name Phone number types are available to identify the type of phone the number will dial. The types are: Home, Office and Mobile Enter the phone numbers Check the box at the top left to add this contact to your Favorites list, or leave it blank to just add it as a regular contact If you have already uploaded photos to the CaptionCall website, they will be displayed below, and you can select one of those photos for your contact If you dont have a photo of your contact uploaded, click Choose File to select an image from your computer . A window will open that will let you explore your computer files for the correct photo. Once you have found it, select it and click Open. The window will close, and the name of the file will display next to Choose File Once the image has been selected, click the Upload button to add the image to the contact 3 . Click Submit to save your contact . 43 ContactsCustomer Support 1-877-557-2227 Import contacts Contacts can be imported from a directory you already have on your computer . These must be VCF files in order for the system to import the list. To import contacts:

1 . Click Import Contacts . The Import Contacts screen will display . 2 . Click Choose File . A window will open that will let you explore your computer files. Browse for the VCF file you wish to import. Select it and click Open. 3 . Click Retrieve File . Your contacts will be imported . Helpful Hints You can edit/delete your contacts using the online system . Scroll to the contact or use the letters to find it alphabetically Click the Edit button to edit the contact . The same window you used to create the contact will display with the contacts information already loaded Update the contacts information and click Submit To delete a contact, click the X button . A window will display to verify that you want to delete this contact . Click Yes to complete deletion 44 Contacts Upload photos You can also upload photos without adding them to contacts . This allows you to have a group of photos in place as you create your contacts . To upload a photo:

1 . Click Upload Photo . The Upload Photo window will display . 2 . Click Choose File and browse to find the photo you wish to upload. 3 . You can add a photo caption to the image to help remind you of who is in theimage. 4 . Click OK to upload the photo . Helpful Hints Once a photo is uploaded, you can add it to a contact by clicking on the Add to Contact button under the image . A window will display with a list of your contacts . Select one and add the photo . 45 ContactsCustomer Support 1-877-557-2227 46 Contacts Messages 47 Customer Support 1-877-557-2227 The Voice Messages button allows you to caption voice messages. When you first set up the CaptionCall phone settings or touch the Voice Messages button, you will get the chance to choose the voice message source that is best for you. There are three ways to caption voice messages on the CaptionCall phone:

CaptionCall Built-in Answering Machine:

Listen to and caption your messages right on the CaptionCall phone, without using a separate service or device Provider Voicemail:

Access messages from multiple phones in the home or even away from home by dialing in to your phone companys voicemail system . When you access the messages from the CaptionCall phone, you can listen to and caption the messages Your Separate, Standalone Answering Machine:

Use a separate device and the CaptionCall handset to caption messages from your standalone answering machine To access CaptionCall Voice Messages settings, touch Settings and select Voice Messages . 48 Messages Choose the CaptionCall Answering Machine as Your Default To use the built-in answering machine, following these steps:

1 . On the CaptionCall phone, visit the Voice Messages settings by selecting Settings and scrolling down to Voice Messages near the bottom of the screen . 2 . Touch Built-In Answering Machine . The CaptionCall answering machine offers settings to customize your experience:

Rings before answeringThis sets the number of rings before the answering machine picks up the call . Make sure to give yourself enough time to reach the phone before the answering machine begins taking a message . If you use a provider voicemail service, you may want to contact your phone company to change the settings so your voicemail ring count is set higher than the CaptionCall answering machine ring count . Call ScreeningTurn this on to listen to the message as it is being left, so you can decide if you want to answer the call. If this is off, you will not hear the message as it is being left . GreetingsThe CaptionCall answering machine comes with a default greeting . 49 MessagesCustomer Support 1-877-557-2227 Helpful Hints If you want to add your own personal greeting, use the Custom Greeting option to record your own outgoing message . You can re-record your greeting at any time . To record a custom greeting, select Custom Greeting . Then, touch the Record button to begin recording and the Stop button when you are finished. To listen to your greeting, press the Play button. If you are satisfied with your greeting, touch Save. 50 Messages To listen to your messages:

1 . Touch the Voice Messages button on the front of the phone . 2 . Select a voice message from the list . 3 . Your message will now play and be captioned . Plus, you can easily call someone back right from the Messages screen . 51 MessagesCustomer Support 1-877-557-2227 Important things to note:

If someone calls while you are already in a call using the CaptionCall phone or listening to a message on the CaptionCall phone, the caller will not be able to leave a message . Some people prefer to leave their provider voicemail as a backup method for this scenario . Choose Provider Voicemail as Your Default To use your provider voicemail with CaptionCall, follow these steps:

1 . On the CaptionCall phone, visit the Voice Messages settings by selecting Settings and scrolling down to Voice Messages near the bottom of the screen . 2 . Touch Provider Voicemail . 3 . Touch the number field to display the number keyboard. Enter your access number for your voicemail service and touch Save . To listen to your voicemail:

1 . Touch the Voice Messages button on the front of your phone 2 . Use the speakerphone or pick up the handset . 3 . The captions will automatically begin and you can follow your provider voicemail instructions to listen to your messages . 52 Messages Choose Standalone Answering Machine as Your Default To use a standalone answering machine with CaptionCall, follow these steps:

1 . On the CaptionCall phone, visit the Voice Messages settings by selecting Settings and scrolling down to Voice Messages near the bottom of the screen . 2 . Touch Standalone Answering Machine . To listen to your messages:

1 . Touch the Voice Messages button on the front of the phone . 2 . Pick up the telephone handset and hold it next to the answering machine speaker . 3 . Play your messages using the buttons on the answering machinethe captions will begin automatically . 4 . Hang up the telephone handset when finished in order to stop the call. 53 MessagesCustomer Support 1-877-557-2227 54 Messages Settings 55 Customer Support 1-877-557-2227 Settings will let you set the phones defaults, and you can troubleshoot and control many of the CaptionCall phones functions. Call Defaults Call Defaults lets you choose to have your captions start automatically, select your Save Captions preference, override the volume reset and select your preferred captions language . Captions If captions are set to on, they will start automatically for each call . Captions can still be turned off during a call by using the in-call options (see page 16) . Captioning Language Select English or Espaol . Save Captions You can choose to save captions for every call (Yes), for no calls (No), or to have the phone ask to save captions for each call . Override Volume Reset Selecting ON disables the safety feature that reduces the handset and speakerphone volume to normal after each call made at a dangerous volume level . Volume Boost Selecting ON enables Volume Boost and will increase the CaptionCall phone volume for those who may need extra amplification. 5656 Settings Display Settings Display Settings allows you to control the sort order of your contact list, the text size of captions and the brightness of the display. Sort Order The Contact Sort Order setting lets you specify the alphabetical order in which your contacts are displayed in your Contacts List . Touch either First, Last or Last, First to change the sort order in the Contacts List Changing the sort order will change the letter under which a contact is sorted in the Contacts List . For example, by selecting Last, First, Arthur Franklin would be changed to Franklin, Arthur and sorted under F instead of A . 57 SettingsCustomer Support 1-877-557-2227 Text Size The Text Size setting lets you specify the size of the text that appears on the display. There are three text size settings: Normal, Large and Extra Large. System Text Size changes the text size on each screen. Caption Text Size changes the text size for the captions you receive during a call. Touch one of the Text Sizes to select your default text size. This size can be increased during a call . Brightness The Brightness setting lets you increase or decrease the brightness of the display . There are three brightness settings: Normal, Bright and Extra Bright . Touch one of the Brightness buttons to select your default brightness setting . 5858 Settings Adjust the Ringer Ringer settings allow you to select a ring tone and set how loud the CaptionCall phone rings when you receive calls . To adjust ringer settings:

1 . Touch the CaptionCall phone screen to wake the phone, or touch the Recent Calls button . 2 . Touch the Settings button . 3 . Touch the Ringer button . 4 . Select a ring tone from the list . Ring tones include Pitch 1, Pitch 2, Pitch 3 and Pitch 4 . When you select a ring tone, it will briefly play so you can hear it. Helpful Hints You can turn your ringer off by touching Ringer Off. No sound will play while the ringer is set to off You can also set your phones screen to flash on an incoming call. Touch ON next to Flash screen on incoming call Adjust Ringer Volume With the phone on the hook, turn the volume control knob until the phone rings at the desired volume level . Turn clockwise to increase the volume Turn counterclockwise to decrease the volume The light bar will change from green to amber to red as you increase the volume level . 59 SettingsCustomer Support 1-877-557-2227 Amplification Settings The Amplification settings screen lets you select from a list of setting options to boost the volume of specific frequencies. 1 . Touch Amplification on the Settings menu. The current amplification setting is displayed . 2 . Select one of the options from the menu to view its setting . You can also select Custom and, using the touchscreen, drag the amplification to the levels that you prefer . The custom option will remain as you set it until it is changed or switched to one of the preset levels . 6060 Settings Wired Network Settings The Wired Network settings screen displays the current wired network settings of the CaptionCall phone and lets you configure these settings. The DHCP (Dynamic Host Control Protocol) network setting is enabled by default . DHCP automatically assigns network settings to the CaptionCall phone, including:

IP Address Subnet Mask Default Gateway DNS (Domain Name Server) WARNING You should not disable DHCP or change any wired network settings unless you have the technical knowledge required to do so . If DHCP is not enabled on your network, or if you wish to manually enter your Network settings:

1 . Touch OFF. Automatic (DHCP) and the network settings fields below it will become active . 2 . Touch the field for the setting you want to change. 3 . Use the keypad and enter the correct information . 4 . Touch Save as you complete each item, and then touch Save on the Wired Network screen to save the network setting . 61 SettingsCustomer Support 1-877-557-2227 Wireless Network Settings The Wireless Network settings screen lets you select a wireless network to use with the CaptionCall phone . Note: If the CaptionCall phone is already connected to a wireless network, the name of the network will be displayed in green letters . If you are connecting to a wireless network, touch Not Connected next to Wireless Network . 1 . Touch ON next to Wireless to enable wireless networking . 2 . A list of available wireless networks will display . If more than one wireless network is detected, they will be listed in order, based on signal strength:

= Strong Signal A signal strength icon will also display at the top of every screen when the CaptionCall phone is connected to a wireless network.

= Weak Signal 3 . Select the wireless network you want to use from the list . You will need the correct network key (password) to connect to the network . 4 . The Network Key screen will display . Use the on-screen keyboard to enter the correct password for the network . 5 . Touch the Save button to save the password . 6 . The CaptionCall phone will then attempt to connect to the selected wireless network . 7 . When the CaptionCall phone successfully connects to the selected wireless network, the name of the network will be displayed in green letters . 6262 Settings Other Options The Advanced Setup settings screen displays the current wireless network settings of the CaptionCall phone and lets you change them if needed . WARNING You should not change any wireless network settings unless you have the technical knowledge required to do so . Invalid wireless network settings may prevent the CaptionCall phone from working properly . To change wireless network settings:

1 . Touch the SSID button . A list of available networks will be displayed in order of signal strength . Select the wireless network you want to use from the list . 2 . Touch the Network Type button and select the type of security used by the wireless network you have selected . 3 . Touch the Encryption button and select the type of encryption used by the wireless network you have selected . 4 . Touch the Network Key button and use the on-screen keyboard to enter the password (key) required by the wireless network you have selected . 5 . Touch the Save button to save the password . 6 . Touch the Save button to save all changes . The CaptionCall phone will then attempt to connect to the selected wireless network . 7 . Look at the list of wireless networks on the Wireless settings screen . If the name of the wireless network you configured is shown in green, your wireless network settings changes are valid . If the name is shown in white, this means there is no saved information for this SSID . If your changes are invalid, the name will display with the word FAILED in orange . You can also manually configure the DHCP settings for wireless networks. See page 61 for instructions on manually configuring DHCP. 63 SettingsCustomer Support 1-877-557-2227 Bluetooth The Bluetooth screen lets you connect a Bluetooth device to the CaptionCall Phone . Pairing To pair a Bluetooth device:

1 . Turn on the device you want to pair with the CaptionCall phone and put it into Pairing or Discovery Mode . 2 . Select ON next to Bluetooth in your CaptionCall Bluetooth Settings screen . A list of compatible devices nearby will appear . 3 . Select Pair next to the device you want to pair with the CaptionCall phone . 4 . The CaptionCall phone will show Connected in green once the Bluetooth device has successfully connected . Connecting and Disconnecting You can connect and disconnect a device you have already paired to the CaptionCall phone . Note: Some Bluetooth devices will automatically connect when turned on and in range of the CaptionCall phone. 1 . Select the Options button next to the paired device . 2 . Select the Connect button . The phone will return to the main Bluetooth screen and will show Connected in green once the Bluetooth device has successfully connected . Follow the same steps to manually disconnect the Bluetooth device . 6464 Settings Rename a Device 1 . Select the Options button next to the paired device . 2 . Select the Rename button . 3 . Enter in the new name using the provided keyboard . 4 . Press Save to save the new device name . Forget a Device When you disconnect a Bluetooth device, you can connect it again using the steps above . If you never want to use a device again with the CaptionCall phone, you can forget the device . 1 . Select the Options button next to the paired device . 2 . Select the Forget button . 3 . Confirm your selection by pressing Forget on the confirmation dialog. Using a Streamer While in a call with a connected Bluetooth streamer, a Bluetooth button shows near the upper left of your screen . 1 . Pair and connect your streamer following the instruction on page 64 . 2 . Dial your call using your dialpad, Contacts or Recent Calls 3 . Press the Bluetooth button near the top left of your screen . The button will turn blue . Helpful Hints Bluetooth does not support either Built-in or Standalone Answering machine and the option will not be present while in use . 4 . Audio will transfer to your streamer . Press the Bluetooth button to disconnect the audio from your connected Bluetooth device . The audio with automatically play on your speakerphone until you pick up the handset . 65 SettingsCustomer Support 1-877-557-2227 Diagnostics The Diagnostics screen lets you see details about your network and could be used if you are experiencing network problems with your phone or if you are asked to do so by Technical Support . If any of the diagnostics fail, they will be marked with a red X and a Details button will display on the right . Touch the Details button for more information on why the diagnostics failed . Voice Messages You can choose to receive messages from the built-in answering machine, provider voicemail or a standalone answering machine . See the Messages section on page 47 of this User Guide for more information . 6666 Settings Time Zone The Time Zone screen displays a map of time zones and lets you select the correct time zone for your location. To select your time zone using the Time Zone map:

Touch the state you live in on the displayed map. The time zone for that state will change to green on the map . To select your time zone from a list select the desired time zone from the list, or touch the map. Your time zone will now update to the new, selected time zone. About This is a list of information about the CaptionCall phone . 67 SettingsCustomer Support 1-877-557-2227 6868 Settings Troubleshooting 69 Customer Support 1-877-557-2227 If the CaptionCall phone loses connection to the network or your telephone line is disconnected, or when there is a problem with your CaptionCall account, you will be prompted with an alert. Network Alerts Often, network errors are simply connectivity issues . See Wired and Wireless Network Settings on pages 61, 62 for assistance . If you are unable to resolve the error, please call Customer Support at 1-877-557-2227 . Telephone Line Problem This error is displayed when the CaptionCall phone is not connected to the telephone line . Check that the telephone line is connected to the back of the phone (see The Back of The CaptionCall Phone on page 10) . If the telephone line is connected, contact your telephone provider for more assistance . Account Error Contact Customer Support at 1-877-557-2227 . 70 Troubleshooting Technical Specifications This device complies with Part 15 of the FCC rules . Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the manufacturer could void the users authority to operate the equipment . IMPORTANT! Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this equipment . This device must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter . NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules . These limits are designed to provide reasonable protection against harmful interference in a residential installation . This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications . However, there is no guarantee that interference will not occur in a particular installation . If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna . Increase the separation between the equipment and receiver . Connect the equipment into an outlet on a circuit different from that to which the receiver is connected . Consult the dealer or an experienced radio/TV technician for help . This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA . On the base of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company . This telephone connects to the telephone network using an RJ11 connector . A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and 71 TroubleshootingCustomer Support 1-877-557-2227 requirements adopted by the ACTA . A compliant telephone cord and modular plug is provided with this product . It is designed to be connected to a compatible modular jack that is also compliant . See installation instructions for details . The REN is used to determine the number of devices that may be connected to a telephone line . Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call . In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e .g ., 03 is a REN of 0 .3) . If this CaptionCall phone causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required . But if advance notice isnt practical, the telephone company will notify the customer as soon as possible . Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this CaptionCall phone, for repair or warranty information, please contact CaptionCall LLC, 1-877-557-2227 or support@

CaptionCall .com . If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved . CaptionCall does not contain any customer-serviceable components . Connection to party-line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information . This equipment is hearing-aid compatible . WHEN PROGRAMMING EMERGENCY NUMBERS AND (OR) MAKING TEST CALLS TO EMERGENCY NUMBERS:

Remain on the line and briefly explain to the dispatcher the reason for the call. Perform such activities in off-peak hours, such as early morning or late evening. 72 Troubleshooting Copyright & Trademarks 4215 S . Riverboat Rd ., Salt Lake City, UT 84123 2019 CaptionCall, LLC . All rights reserved . Patent information: www .captioncall .com/ip CaptionCall, Life is Calling, SilkScroll, and the Spiral C mark are registered trademarks of CaptionCall, LLC . Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

Do not use this product near water, for example, near a bathtub, washbowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool Avoid using a telephone (other than a cordless type) during an electrical storm . There may be a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak Use only the power adaptor provided with this device SAVE THESE INSTRUCTIONS FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL

(IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON . IP Captioned Telephone Service may use a live operator . The operator generates captions of what the other party to the call says . These captions are then sent to your phone . There is a cost for each minute of captions generated, paid from a federally administered fund . No costs are passed along to individuals who qualify for the service . 73 TroubleshootingCustomer Support 1-877-557-2227 CaptionCall:

Helping people with hearing loss stay socially connected for a longer, happier, healthier life!

74 www .CaptionCall .com 123-0617

313 West 12800 South, Suite 311, Draper, UT 84020 (801) 260-4040 Internal Photographs Photograph 1 Top View of the Keypad PCB Photograph 2 View of the Bottom Side of the Keypad PCB 78T_IntPho.docx Page 1 of 4 PROPRIETARY 313 West 12800 South, Suite 311, Draper, UT 84020 (801) 260-4040 Photograph 3 Front View of the Main PCB Photograph 4 Back View of the Main PCB 78T_IntPho.docx Page 2 of 4 PROPRIETARY 313 West 12800 South, Suite 311, Draper, UT 84020 (801) 260-4040 Antenna Port Photograph 5 View of the Transceiver portion of the PCB Antenna Photograph 6 Front View of the Antenna PCBA 78T_IntPho.docx Page 3 of 4 PROPRIETARY 313 West 12800 South, Suite 311, Draper, UT 84020 (801) 260-4040 Photograph 7 Back View of the Antenna PCBA Photograph 8 View of PCBs in Housing 78T_IntPho.docx Page 4 of 4 PROPRIETARY

313 West 12800 South, Suite 311, Draper, UT 84020 (801) 260-4040 External Photographs Photograph 1 Front View of the EUT 78T_ExtPho.docx Page 1 of 6 PROPRIETARY 313 West 12800 South, Suite 311, Draper, UT 84020 (801) 260-4040 Photograph 2 Back View of the EUT 78T_ExtPho.docx Page 2 of 6 PROPRIETARY 313 West 12800 South, Suite 311, Draper, UT 84020 (801) 260-4040 Photograph 3 View of the Right Side of the EUT 78T_ExtPho.docx Page 3 of 6 PROPRIETARY 313 West 12800 South, Suite 311, Draper, UT 84020 (801) 260-4040 Photograph 4 View of the Left Side of the EUT 78T_ExtPho.docx Page 4 of 6 PROPRIETARY 313 West 12800 South, Suite 311, Draper, UT 84020 (801) 260-4040 Photograph 5 View of the Top Side of the EUT 78T_ExtPho.docx Page 5 of 6 PROPRIETARY 313 West 12800 South, Suite 311, Draper, UT 84020 (801) 260-4040 Photograph 6 View of the Bottom Side of the EUT 78T_ExtPho.docx Page 6 of 6 PROPRIETARY

Label Location Model: 78T FCC ID 2AA6Z-78T The label will be placed on the back of the phone as shown in the below photo.

artworks for Caption Call 6/6 Rear label reference line printed area

<base: PANTONE Cool Gray 7C >

< letters

: 100% white >

Colors on Rear housing is T.B.D. Model: 78T I.T.E. REN: 0.4 US: SORT E04A78T FCC ID: 2M6Z-78T POWER: 12VDC=1.5A CaptionCall Designed by CaptionCall In Salt Lake City, USA www.CaptionCall.com Property of CaptionCall Notforresale This device

(1) this device complies received, including may not cause harmful with Part 15 of the FCC Rules. Operation is subJect interference, and (2} this device interference that may cause undesired operation. To return, call 1 -877-557-2227. to the following two conditions:

must accept any interference AssembledinChina-C2 Client

: Caption Call 1: 1 (full scale) in A3 print dan / 06 AJ 2017 /

2017 I Feb/ 22 A:N 2018/Nov/20 2017 / Jufl /

27 WHIPSAW

artworks for Caption Call 6/6 Rear label reference line printed area

< base : PANTONE Cool Gray 7C >

< letters : 100% white >

Size: 90mmX37mm US: SORTE07B78T Model: 78T FCC ID: 2AA6Z78T I.T.E. POWER: 12VDC 1.5A REN: 0.7 Designed by CaptionCall In Salt Lake City, USA MAC :

www.CaptionCall.com Property of CaptionCall Not for resale To return, call 1-877-557-2227. HAC This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. / Assembled in China - C2 Client : Caption Call 1:1 (full scale) in A3 print AN 2017 / Jan / 06 2017 / Feb / 22 AN 2017 / Jun / 27 AN Colors on Rear housing is T.B.D. Label location:

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Federal Communications Commission Authorization and Evaluation Division 1435 Oakland Mills Road Columbia, MD 21046 October 11 2019 Attn: Director of Certification Authority to Act as Agent - FCC On our behalf, | authorize Jason Stewart of VPI Laboratories at 313 W. 12800 S., Suite 311, Draper UT 84020 to act as our agent in the preparation and application for our equipment. | certify that submitted documents properly describe the device or system for which equipment certification is sought. | also certify that each unit manufactured, imported or marketed, as defined in the Federal Communications Commissions regulations will have affixed to it a label identical to that submitted for approval with this application. In signing this letter, Applicant certifies that neither the applicant nor any part to the application is subject to a denial of Federal benefits that include FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C.853a, which we are in full compliance. Regards, eel Jasper Pan Director of HW Engineering 4215 S Riverboat Road, Sa It Lake City, UT 84123 t 801.293.6500 f 801.262.3335 www.CaptionCall.com

Caption air Letter of Authorization Company: CaptionCall, Address: 4215 South Riverb oat Road, Salt LLC Lake City, UT 84020. USA Product Name: Caption Phone Model Number: 78T FCC Identifier:

2AA6Z78T We authorize concerning the above named equipment. MiCOM Labs Inc, 575 Boulder Court, Pleasanton

, California 94566, USA, to act on our behalf on all matters Any individual within MiCOM Labs is authorized to act n our behalf and take action on the application. We declare that Mi COM Labs Inc, 575 Boulder Court, Pleasanton, California 94566, USA, is allowed information related t concerning effect as acts of our own any issues by MiCOM Labs on our behalf shall have the same the approval project to the Federal c the approval application. Any and all acts carried out mmunication and to discuss Commission to forward all Date: Oct. 23. 2018 Title: Director Email: salesOl@mtncn.com of Hardware Engineering & Manufacturing Signature of applicant:

4215 S Riverboat Road, Sa It Lake City, UT 84123 t 801.293.6500 f 801.262.3335 www.CaptionCall.com

Gp CaptionCall

Office of Engineering Technology Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046. USA Date: 2018/10/23 Subject; Request for Confidentiality FCC 1D: 2AA6Z78T To Whom It May Concern, Pursuant to the provisions of the Commissions rules Title 47 Sections 0.457 and 0.459, we are requesting the Commission to withhold the following attachment(s) as confidential documents from public disclosure indefinitely. These documents contain detailed system and equipment descriptions and are considered as proprietary information in operation of the equipment. The public disclosure of these documents might be harmful to our company and would give competitors an unfair advantage in the market. X]Schematic Diagram Block Diagram

(_]Parts List

(Operational Description LJTune-up Procedure In additional to above mentioned documents, in order to comply with the marketing regulations in Title 47 CFR 2.803 and the importation rules in Title 47 CFR 2.1204, while ensuring that business sensitive information remains confidential until the actual marketing of newly authorized devices, we request Short Term Confidentiality of the following attachmeni(s);

External Photos Test Setup Photos Rlinternal Photos XJUser Manual

(For 45 days, pursuant to Public Notice DA 04-1705. OR QX)For 180 days pursuant to KDB 726920 DO1. It is our understanding that ail measurement test reports, FCC ID label format and correspondence during the certification review process cannot be granted as confidential documents and this information will be available for public review once the grant of equipment authorization is issued. Sincerely, Signature:

Name: Jaspel Title: Director of Hardware Engineering & Manufacturing Email: saleso1@mincn.com 4215 $ Riverboat Road, Salt Lake City, UT $4123 t 801.293.6500 f 801.262.3335 www.CaptionCall.com

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Oct 15, 2019 Federal Communications Commission Authorization and Evaluation Division Confidentiality Request regarding application for certification of FCC ID: 2AA6Z-78T Pursuant to Sections 0.457 and 0.459 of the Commissions Rules, we hereby request confidential treatment of information accompanying this application as outlined below:

Exhibit Type Block Diagram Schematics Operational Description Parts List The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these materials may be harmful to the applicant and provide unjustified benefits to its competitors. The applicant understands that pursuant to Section 0.457 of the Rules, disclosure of this application and all accompanying documentation will not be made before the date of the Grant for this application Cour Jasper Pan Director of HW Engineering 4215 S Riverboat Road, Sa It Lake City, UT 84123 t 801.293.6500 f 801.262.3335 www.CaptionCall.com

CaptionCall Date: Oct 23, 2018 FCC ID: 2AA6Z78T Model Number: 78T To:

Federal Communication Commission Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21048. USA To Whom It May Concern, We, CaptionCall, LLC, declare that this EUT (FCC ID: 2AA46Z78T) will conduct FCC compliance testing, the sDOC part recognized test lab (Shenzhen NTEK Testing Technology Co., Ltd.). 1/F, Building E, Fenda Science Park, Sanwei Community, Xixiang Street Baoan District, Shenzhen 518126 P.R. China Please contact me if you have any question. Sincerely,

(Signed) Name / Title: Jasper Pan / Director of Hardware Engineering and Manufacturing Company: CaptionCall, LLC Address: 4215 South Riverboat Road, Salt Lake City, UT 84020. USA Phone: 801 686 8892 Email: salesO1@mtncn.com 4215 S Riverboat Road, Salt Lake City, UT 84123 t 801.293.6500 f 801.262.3335 www.CaptionCall.com