FCC ID: RK9-EBM522C Mesh Wi-Fi Router

Quick Installation Guide For EBM522CUP Mesh Wi-Fi Router EBM522CUP Mesh Wi-Fi Router Quick Installation Guide Package Contents RJ-45 Cable Quick Installation Guide For EBM 522 M esh Wi-Fi Router QIG WAN/LAN Port LAN Port USB 2.0 Port

(Optional) Sync Button Power On/Off Button Power Port (DC-IN) EBM522CUP x 3 Power Adapter x 3

(12V/1.5A ) A quick look at EBM522CUP Reset Button Press and hold 5 sec(s) Set device to default status. Release when LED indicator become solid amber. Press and hold 10sec(s) Switch device between Controller and Agent mode. Release when LED indicator become flash red and green. 1 EBM522CUP Mesh Wi-Fi Router Quick Installation Guide LED Indicators There are two LEDs located on the front panel, providing status information to the user. Status LED1 Description System ready, but Internet is not connected Slowly Flashing Green Internet is connected System working fine Wi-Fi signal is good (Agent) Solid Green Pairing Fast Flashing Green System working but the signal is fair (Agent) Solid Amber Pairing Failed Slowly Flashing red in 1min., then turn back to previous state Lose connection to Router (Agent) Solid Red Firmware upgrade Reset Slowly Flashing Amber Fast Flashing Amber Status WAN/LAN is connected LED2 Description Solid Green WAN/LAN is transmitting data Flashing Green Positioning your EBM522CUP Please rotate the stand at the bottom of the device to stabilize. 2 EBM522CUP Mesh Wi-Fi Router Quick Installation Guide Setting up your EBM522CUP This chapter describes the proper steps for connecting your Mesh Wi-Fi router. Please be sure to follow the steps below. Step a: Using RJ-45 cable to connect your modems LAN port to your devices WAN port. Step b: Before plugging the AC adapter to both Cable Modem and Mesh Wi-Fi, the sequence of plugging will be Mesh Wi-Fi and then Cable Modem. Please do follow the sequence. Modem Mesh WiFi LAN a WAN b 3 EBM522CUP Mesh Wi-Fi Router Quick Installation Guide Connecting to the device There is a label pasted to the bottom of EBM522CUP. In that label, you can obtain Wi-Fi access information. Please note, following label is just an example, each EBM522CUP has its own label and setting value. Please follow your label information to access your EBM522CUP Mesh Wi-Fi system. You can access the network either by the following methods. a. Scan QR code on the controller using your cellphone then will instantly connect to the network. b. Go to the Wi-Fi network setting on your cellphone, select the network name(SSID), and enter the password. EBM522CUP S/N: RD0xxxxxxxx MAC: FC4AE9596xxx SSID:EBM522CUP_60f c PSK: xxxxxxxxxxxxxxxx Disconnect EBM522U_60fc Connected, secured Properties CASTLENT-1x Secured CASTLENT-m Secured lab Secured Network & internet settings Change settings, such as making a connection metered. Wi-Fi Airplane mode Mobile hotspot 4 EBM522CUP Mesh Wi-Fi Router Quick Installation Guide Accessing the Web Management For easy-changing the default settings, a Web-based GUI is built-in for your access. Use the following procedures to login to your EBM522CUP. a. Open your web browser, launch the Web GUI address, http://router.castlenet http://router.castlenet b. Then type the Username/Password: admin/admin, and press Enter. Setting up your Mesh system Download the router App to manage your Wi-Fi Mesh home network. To find the app, scan the QR code on the right side or search for CastleNet Mesh in the Google Play Store or the Apple App Store. Launch the CastleNet Mesh app on your cell phone and follow the instructions step by step. a. Connect to the device by Wi-Fi, then open the App. b. Enter your device login name and password. Default login name and password is admin/admin. c. Change your Wi-Fi default SSID and password, then restart the APP. a. b. c. Welcom e Wi-Fi Mesh Logi n Login Name Password Wi-Fi Settings Network Name(SSID) Network Key(Password) Assign network name and password of Wi-Fi Mesh Note:

1. Default login name and password is admin/admin 2. You can change password later. 1. Press ''Next'' after input new settings. 2. Or, press ''Next'' without new setting. Next Next Detecting Wi-Fi Mesh now Please wait... version 1.2.1 5 EBM522CUP Mesh Wi-Fi Router Quick Installation Guide Adding agent to your Mesh Wi-Fi system a. Power ON another device. Wait for a moment, press "Next" when the Status LED becomes solid red. b. Press Sync button on both controller and agent device. c. On boarding process may take up several minutes, please wait a moment. d. Congratulations. You may add another agents to the Mesh Wi-Fi system or go to main page. a. b. c. d. 6 EBM522CUP Mesh Wi-Fi Router Quick Installation Guide Accessing the App Management Now you can see your Wi-Fi environment information on the app, also configure advanced functions, such as guest network, parental control, QoS, and monitor current traffic flow. 7 EBM522CUP Mesh Wi-Fi Router Quick Installation Guide Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the f ollowing two conditions: (1) This device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. IMPORTANT NOTE:

Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. 8 EBM522CUP Mesh Wi-Fi Router Quick Installation Guide FCC RF Radiation Exposure Statement:

This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. FCC Statement This device complies with Class B Part 15 of the FCC Rules. The device generates, uses and can radiate radio frequency energy and, if not installed and used as instructed, may cause harmful interference to radio communication. Only Coaxial cables are to be used with this device in order to ensure compliance with FCC emissions limits. Accessories connected to this device by the user must comply with FCC Class B limits. The manufacturer is not responsible for any interference which results from use of improper cables, or which results from unauthorized changes or modifications to the device. IMPORTANT NOTE:

IC Radiation Exposure Statement:

This equipment with IC radiation exposure limits set forth for an uncontrolled environment. To maintain compliance with IC RF exposure compliance requirements, please follow operation instruction as documented in this manual. Warranty Items sold by manufacturer/distributor/agent, hereinafter called "Seller", are warranted only as follows: Except as noted below Seller will correct, either by repair or replacement at its option, any defect of material or workmanship which develops within one year after delivery of the item to the original Buyer provided that evaluation and inspection by Seller discloses that such defect developed under normal and proper use. Repaired or replaced items will be further warranted for the unexpired term of their original warranty. All items claimed defective must be returned to Seller, transportation charges prepaid, and will be returned to the Buyer with transportation charges collect unless evaluation proves the item to be defective and that the Seller is responsible for the defect. In that case, Seller will return to Buyer with transportation charge prepaid. Seller may elect to evaluate and repair defective items at the Buyer's site. 9 EBM522CUP Mesh Wi-Fi Router Quick Installation Guide Seller may charge Buyer a fee (including travel expenses, if needed) to cover the cost of evaluation if the evaluation shows that the items are not defective or that they are defective for reasons beyond the scope of this warranty.The Seller makes no warranty concerning components or accessories not manufactured by it. However, in the event of failure of such a part, Seller will give reasonable assistance to Buyer in obtaining from the manufacturer whatever adjustment is reasonable in light of the manufacturer's own warranty. Seller will not assume expense or liability for repairs made outside the factory by other than Seller's employees without Seller's written consent. SELLER IS NOT RESPONSIBLE FOR DAMAGE TO ANY ASSOCIATED EQUIPMENT, NOR WILL SELLER BE HELD LIABLE FOR INCIDENTAL, CONSEQUENTIAL, OR OTHER DAMAGES. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING THE IMPLIED WARRANTY OF "MERCHANTABILITY" AND "FITNESS FOR PARTICULAR PURPOSE."

Trademarks All trademarks are the property of their respective owners. Environmental Specification Parameter Value Operating Temperature Operating Relative Humidity Operating Altitude Storage Temperature 0 C to +40 C 10% to 90% (Non-condensing)

-100 to +7,000 feet

-10 C to +60 C Make sure the users with the frequency stability within this temperature range. This document is subject to change without notice 10

Model name: EBM522 WGFi SSID: EBM522_ XxxXx FE Password: XDOOOOKKXK Fc 10: RRO EBIEZC ETH MAC: XXXXXX:WW.YY:ZZ SN: 202307170000 Input rating: 12V==1. This device te wh wee th ners Operation is subject othe folowing we conditions (1) Ts device may not cause harmful interference, and (2) tis Gevioe must accept any interference received, including Intererence that may cause undesired operation Made in Thailand

Model name: EBM522C W6Fi SSID: EBM522C_ XOX Fe Password: XXOCOOOOWONO0OXK Foc 1p: RRE-EBMS220 ETH MAC: XXXXX:.WWYY-ZZ Input rating: 12V==21.5 A. This device complies wih part 15 ofthe FOC rls standard Operation subjestt the flowing two condition: (1) Ths devoe may not cause harmful interference, ad (2) iS seaq device must accept any trlerencereceved,ncusing interference that may esuseundesiedoperaton Made

Model name: EBM522CP W6Fi SSID: EBM522CP_XxXx Fe Password: XXX00OOOODOO0OXK For 10: RKO-EBMS22 ETH MAC: XXXXX:.WWEYY-2Z SN: 2023071700004 Input rating: 12V==21.54 This device complies wth part 15 ofthe FOC rls standar Operaon subject tthe olowing two conditions: (1) Ts devoe may not cause harmful interference, and (2) this device most sccept any lrlerencereceves, incising interference that may cause undestedoperaton Made in Thailand

Model name: EBM522CU WFi SSID: EBM522CU_XXxX Fe Password: XXX FOC 10: RKS-EBMS22 ETH MAC: XXXXX:.WWEYY-2Z N: 20230717000005 sl EMT iat Input rating: 12V==21.54 This device complies wth part 15 ofthe FOC rls standar Operaon subject the folowing two conditions: (1) Ts devoe may not cause harmful interference, and (2) this device most sccept any lrlerencereceves, incising interference that may cause undestedoperaton Made in Thailand

Model name: EBM522CUP WFi SSID: EBM522CUP_XXXX Input rating: 12V==1. This device tes wh ee ote 6 nes Operation is subject othe follwing we conditions: (1) Tas device may net cause harmful mtertarence, nd 2) ths scan una he Pon device must accept any intrfrence reosivad, mousing Inteerence hat may cause undesired operation Made in Thailand

CastleNet Technology Inc. No. 14, Ln. 141, Sec. 3, Beishen Rd., Shenkeng Dist., New Taipei City 22244, Taiwan (R.O.C.) Declaration of Model Difference We Name:

Address:

22244, Taiwan (R.O.C.) FCC ID: RK9-EBM522C CastleNet Technology Inc. No. 14, Ln. 141, Sec. 3, Beishen Rd., Shenkeng Dist., New Taipei City Declare that:

1. The difference for each model is shown as below, only use different USB port and Power button, other parts have not changed. The model: EBM522CUP was selected as representative model for the test and its data was recorded in test report. EUT 1 2 4 5 Model No. EBM522CUP EBM522C EBM522 EBM522CP EBM522CU USB port V X X X V Power button V X X V X

*EBM522 and EBM522C are the same, just for marketing purpose. 2. RF: It is judged that the USB and Button buttons will not affect the RF function, so the EBM522CUP machine with the most complete hardware was tested; EMC: Since the motherboard design is the same, only the state with the most I/O functions is selected for testing. 3. The PCB layout keeps electronically identical for each model and only the components

(USB connector and/or Power button) mount and/or removed from the device. Date:

Name:

November 21,2023. Ken Su Function:

Senior Engineer Signature:

CastleNet Technology Inc. No.14, Ln.141, Sec.3, Beishen Rd., Shenkeng Dist., New Taipei City 248 Taiwan Declaration of Authorization 2023-11-21 We Name: CastleNet Technology Inc. Address: No.14, Ln.141, Sec.3, Beishen Rd., Shenkeng Dist., New Taipei City 248 Taiwan City: New Taipei City Country: Taiwan Declare that:

Name Representative of Agent: | Coco Pong Agent Company Name: DEKRA Testing and Certification Co., Ltd. Address: No. 83~85, Wenlin St., Linkou Dist., City: New Taipei City 24457, Country: Taiwan, R.O.C. is authorized to apply for FCC Certification of the following product:

Trade Name | Product | Model | FCC ID Number Castlenet Mesh Wi-Fi Router EBM522CUP, | RK9-EBM522C EBM522CU, EBM522CP, EBM&22C, EBM522 On our behalf. This is valid until 2024-11-21 or until FCC Certification is completed, whichever comes sooner. Best Regards,

<Signature> VAAN Su

<Printed Name> Ken Su

<Title> Senior Engineer

<Tel.> +886 2 22673858 #11945

<Email> ken_su@castlenet.com.tw

CastleNet Technology Inc. No, 14, Ln, 141, Sec. 3, Beishen Rd., Shenkeng Dist., New Taipei City 22244, Taiwan (R.O.C.) Request for Confidentiality Date: November 21, 2023 Subject: Confidentiality Request for: RK9-EBM522C Pursuant to FCC 47 CFR 0.457(d) and 0.459 and IC RSP-100, Section 12.4, the applicant requests that a part of the subject FCC application be held confidential. Type of Confidentiality Requested Exhibit Short Term Permanent Block Diagrams DU Short Term wnennnnnnnnnnnnnnnnnnccccne External Photos OC Short Term Permanent *! Internal Photos Short Term Permanent Operation Description/Theory of Operation C) Short Term Permanent Parts List & Placement/BOM CJ Short Term Permanent Tune-Up Procedure CO Short Term & Permanent Schematics CU Short Term wennnnnnnnnnnnnnnnennencnne Test Setup Photos Short Term Permanent *3 Users Manual CastleNet Technology Inc.___ has spent substantial effort in developing this product and it is one of the first of its kind in industry. Having the subject information easily available to "competition" would negate the advantage they have achieved by developing this product. Not protecting the details of the design will result in financial hardship. Permanent Confidentiality:

The applicant requests the exhibits listed above as permanently confidential be permanently withheld from public review due to materials that contain trade secrets and proprietary information not customarily released to the public. Short-Term Confidentiality for FCC Applications:

The applicant requests the exhibits selected above as short term confidential be withheld from public view for a period of ___ days from the date of the Grant of Equipment Authorization and prior to marketing. This is to avoid premature release of sensitive information prior to marketing or release of the product to the public. Applicant is also aware that they are responsible to notify ACB in the event information regarding the product or the product is made available to the public before the requested period has expired. ACB will then release the documents listed above for public disclosure pursuant to FCC Public Notice DA 04-1705. Short Term Confidentiality for Industry Canada Applications:

Starting May 2022, ISED will recognize short term confidentiality on certain exhibits until the intended date of marketing. The applicant requests the exhibits selected above as short term confidential be withheld from public view until:

Sincerely, By: Kon AN / Senior Engineer Ken Su

(Signature/Title?) (Print name)

'. The asterisked items (*) require further information to be provided to ACB before permanent confidentiality will be extended to these exhibits. Please refer to FCC KDB 726920 and the specific Document link for DOI found at:

https://apps. fcc. gov/oetcf/kdb/forms/FTSSearchResultPage.cfn?switch=P&id=41731 and review section II, 3) regarding specific information that must accompany these requests. 2 - Must be signed by applicant contact given for applicant on the FCC site, or by the authorized agent if an appropriate authorized agent letter has been provided. Letters should be placed on appropriate letterhead. 050222-31a

CastleNet Technology Inc. No. 14, Ln. 141, Sec, 3, Beishen Rd. Shenkeng Dist., New Taipei City, 22244 Taiwan Date: November 22, 2023 Certification Attestation Statements Attn:

Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 USA To Whom It May Concern:

47 CER section 2,911(d)(5)(i) Attestation Statement CastleNet Technology Inc. certifies that as of the date of the application the equipment for which authorization is sought is not covered equipment! prohibited from receiving an equipment authorization pursuant to section 2.903 of the FCC rules. If the equipment for which the applicant seeks authorization is produced by any of the entities identified on the current Covered List, including affiliates or subsidiaries of the named companies, the applicant must include an explanation on why the equipment is not covered equipment. 47 CER section 2.911(d)(5)(ii) Attestation Statement CastleNet Technology Inc. (the applicant) certifies that, as of the date of the filing of this application, the applicant O - is / & - is not identified on the Covered List as an entity producing covered equipment. Thank you, Signature Kon UW Name: Ken Su Title: Senior Engineer Company: CastleNet Technology Inc. Tel #886-2-22673858 #11945

*. The Commissions Covered List is published by the Public Safety and Homeland Security Bureau and posted on the Commission's website. This Covered List, which is periodically updated, identifies particular equipment, produced by particular entities, that constitutes covered equipment. https://www.fcc.pov/supplychain/coveredlist . 2. Letters should be placed on appropriate letterhead.

CastleNet Technology Inc. No. 14, Ln. 141, Sec. 3, Beishen Rd., Shenkeng Dist., New Taipei City 22244, Taiwan (R.O.C.) DTS-UNII Device Declaration Letter Date: November 21, 2023 To whom it may concern:

We have declared below featured for FCC equipment authorization, FCC ID: RK9-EBM522C

(1) DFS Device --

Master , Client with Radar detection capability , Client without radar detection capability, N/A

(2) Active / Passive Scanning, adhoc mode access point capability Frequency Band

(MHz) 2412-2472 2422-2462 5180-5240 5190-5230 5210-5210 5270-5310 5260-5320 5290-5290 5250-5250 5500-5700 5530-5610 5510-5670 5530-5690 5720-5720 5710-5710 Active Scanning

(the device can transmit a probe

(beacon)) Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , No No No No No No No No No No No No No No No passive scanning

(where the device is can listen only with no probes) Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , No No No No No No No No No No No No No No No Ad Hoc Mode or WIFI Direct capability Access point capability Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , No No No No No No No No No No No No No No No Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , Yes , No No No No No No No No No No No No No No No This information when programmed into the EEPROM will not be accessible and can not be changed by the end user. If you have any questions, please do not hesitate to contact us. Signature, Name: Coco Pong Company name: DEKRA Testing and Certification Co., Ltd.

Certification designating a U.S. Agent for service of process:

As required purposes domestic service of acting or foreign entity. of process. by section 2.911(d)(7), the applicant as the applicant's agent for service must designate of process, States in the United a contact regardless located of whether may designate in the United States for is a the applicant itself as the agent for An applicant located scenario, In either attachment certification, to the equipment which must:

the designation of the U.S. agent for service authorization application. of process The applicant be provided a written must provide should as an i.Be signed different by both the applicant from the applicant. and designated agent for service of process, if the agent is ii.Acknowledge the applicant's consent and the designated agent's obligation to accept service of process. U.S. address and iii.Provide a physical iv.Acknowledge the grantee proceeding Commission-related the applicant's has terminated acceptance all marketing to maintain and importation the equipment. email for the designated involving agent. an agent for no less than one year after of any or the conclusion Unofficial TCB Council:

information provided by FCC personnel on February 14, 2023. via the monthly call with the The Agent for Process of Service:

cannot be a TCB or affiliated with a TCB (e.g. could not be a person who works for a TCB or a company that owns or is owned by the TCB) be a [FCC recognised]

cannot works for a Lab or a company Agent can be Individual Entity Agent Entity must be located Entity acting as Agent must have FRN (best practice, Agent letter Lab or affiliated that owns or is owned by the Lab) or a Company Entity be FCC ID specific, does not have to in US, US address/phone with a put FRN on Agent Letter) can be general Agent for Grantee test lab (e.g. could not be a person who For devices Process of Service application being marketed or for which marketing has ceased for less than 1 year, if the Agent for FCC to put changes, then for every TC Number the TCB must request the into Audit Mode and Agent Letter needs to be updated

(supers eded). NOTE: The U.S. Agent for Service signing theTCB. the 731 form, other cover letters of Process within not be confused should and/or the application, with the authorized the agent who may interface agent used for with CastleNet No. 14, Ln. 141, Sec. 3, Beishen Inc. Technology Rd., Shenkeng Taipei Dist., New City 22244, Taiwan (R.O.C.) U.S. Agent Designation for Service of Process ATTENTION: Federal Commission Communications and Evaluation Mills Road Authorization 7435 Oakland Columbia, MD 21046 USA Division REGARDING:

FCC Certification

- Section 2.91 l(d)(7) Jnfo1mation nc. Grinager Address:

Name: Nathan Name: Approve-IT, I U.S. Agent Designated Company Contact 342 Street MN 55425 City/Province/Zip:

Telephone Email:

FRN #: 0027533835 No: 651-247-1678 Bloomington, team@approve-it.net 8011 34th Ave South, Suite This letter Designated Applicant is to confirm that we ("the Designated U.S. Agent for Service noted below. U.S. Agent) as required of Process have accepted to act as the the responsibility of the on behalf 47 CFR 2.91 l(d)(7) by section U.S. Agent Signature:

Date: 11/24/2023 Signed by (Printed

*This letter 11/24/2023 is valid indefinitely

- 11/24/2028. Name/Title):

Nathan Grinager for all applications

/ Co-President submitted within the period of The Applicant than one year after proceeding FCC whenever confinns its explicit terminating and acknowledges and importation all marketing consent OR the conclusion that they must maintain an agent for no less of any Commission-

related responsibility to inform the involving the equipment. the Designated U.S. Agent information above changes. The applicant further acknowledges their Inc. Code: RK9 Technology name: CastleNet Applicant Company Grantee FCC ID:RK9-EBM522C Contact Street City/Pr Telephone No: 886-2-22673858 Email: ken_ su@castlenet.com.tw Name: Ken Su Address:

ovince/Zip:

City, 22244 Taiwan

#11945 No. 14, Ln. 141, Sec. 3, Beishen New Taipei Dist. Rd. Shenkeng Applicant Signature:

Date: 2023/11/21 Signed by (Printed Name/Title):

Ken Su/ Senior Engineer