Flare 3.0 / Flare 3.0 CA Cellular signal booster kit with combined booster and indoor antenna User Guide Introduction Thank you for purchasing SureCalls Flare 3.0 cellular signal booster kit. SureCalls Flare 3.0 was specifically designed to eliminate frustrations over dropped calls and limited range by amplifying incoming and outgoing cellular signals in homes and offices. If you have any questions during setup, please reach out to our US-based experienced support technicians:
Call: 1-888-365-6283 Email: support@surecall.com Or,visit: www.surecall.com/support
@SureCall Stay up to date with all things SureCall Watch installation, optimization and troubleshooting techniques on our SureCall YouTube channel 2 SureCall | www.surecall.com | 1-888-365-6283 | support@surecall.com Table of Contents TABLE OF CONTENTS How it works .................................................................................................................................... 4 PACKAGE CONTENTS ........................................................................................................................ 5 BEFORE INSTALLATION ..................................................................................................................... 6 Installation Overview ........................................................................................................................ 6 FLARE 3.0 INSTALLATION .................................................................................................................. 6 Step 1. Find the Area With the Strongest Signal ............................................................................ 6 Step 2. Install the Outside Antenna ................................................................................................. 8 Step 3. Place the Booster ............................................................................................................. 10 Step 4: Connect to Power ............................................................................................................. 10 Enjoy Boosted Signal ..................................................................................................................... 11 IF YOU WANT TO IMPROVE PERFORMANCE ................................................................................ 11 LED INDICATORS .............................................................................................................................. 11 TROUBLESHOOTING ........................................................................................................................ 12 SPECIFICATIONS .............................................................................................................................. 12 Kitting Information ......................................................................................................................... 13 CONSUMER GUIDELINES ................................................................................................................ 14 WARRANTY ....................................................................................................................................... 15 Three-Year Product Warranty ........................................................................................................ 15 Limitations of Warranty, Damages and Liability ........................................................................... 15 3 SureCall | www.surecall.com | 1-888-365-6283 | support@surecall.com How It Works How it works 1. An outside antenna collects signal from the cell tower. 2. The outside antenna sends the signal to the booster through coax cable. 3. The booster amplifies the cell signal and rebroadcasts the signal indoors to all mobile devices within range. 4. The booster amplifies outgoing cell signal back to the tower. Outside Yagi Antenna (b) Outside Omni Antenna (a) minimum 25 ft. separation Booster Power Supply Cable How the SureCall Flare 3.0 Booster Works 4 SureCall | www.surecall.com | 1-888-365-6283 | support@surecall.com Package Contents PACKAGE CONTENTS Unpack all package contents. For missing or damaged items, contact your reseller. Turn over the signal booster and record the model and serial number for reference:
Keep the carton and packing material to store the product in case you need to return. Your Flare 3.0 signal booster package includes the following items:
Serial #: ________________________________________________________________ Purchase Date: __________________________________________________________ 1. SureCall Flare 3.0 signal booster 2. Power supply 3. Cable for connecting the outside antenna to the signal booster 4. One outside antenna (either omni or Yagi antenna) 1. Flare 3.0 Cellular Booster 2. Power Supply 3. Indoor Cable (50 ft.) 4. Outside Antenna Options:
4a. Outside Omni Antenna OR 4b. Outside Yagi Antenna Warning: Unauthorized antennas, cables, and/or coupling devices are prohibited by FCC new rules. Please contact FCC for details: 1-888-CALL-FCC. Changes or modifications not expressly approved by SureCall could void the users authority to operate the equipment. 5 SureCall | www.surecall.com | 1-888-365-6283 | support@surecall.com Before Installation BEFORE INSTALLATION 1. Prior to securing the location of any booster parts, a soft install is recommended as adjustments may be needed to optimize performance. 2. Your planned location for the booster (central to where signal is needed) should be near an existing electrical outlet. 3. Ensure adequate separation between the planned locations of the booster and outside antenna (at least 25 ft.). 4. Ensure sufficient cable length between the outside antenna location and booster location. The length of the provided cable is 50 ft. Installation Overview Step 1. Find the outside area with the strongest signal. Step 2. Install the outside antenna Step 3. Place the Flare 3.0 on a table or desktop, center of the area where signal is needed. Step 4. Connect the booster to an AC power source. FLARE 3.0 INSTALLATION Step 1. Find the Area With the Strongest Signal Using your phone, identify the outside location with the strongest signal for placement of your outside antenna. Generally, this is found above the roofline on the side facing your nearest cell tower and as high as possible where the antenna can see your cell tower. To find the location of your carriers closest cell tower, go to www.antennasearch.com. The coverage area that the booster provides is directly related to the strength of incoming signal received by the outdoor antenna. Mounting the outside antenna where the signal is the strongest will provide the best results. Please note, as seen in the table below, if signal is extremely weak where the outside antenna is installed, indoor coverage will be limited. Estimated coverage:
Outdoor signal strength (dB) Flare 3.0 with Omni antenna extimated coverage (sq. ft.) 1-2 Bars
(-85 to -95) 1000 3-4 Bars
(-75 to -84) 2.000 5 Bars
(-65 to -74) 4.000 Note that Bars are not always a reliable measure of signal. The best way to confirm signal coverage is the ability to place and hold a call. Putting your phone in Field Test mode will also indicate what level of decibels (dB) your phone is currently receiving. Decibels are measured in the negatives, and a score closer to zero indicates you have a better signal. A signal of 6 SureCall | www.surecall.com | 1-888-365-6283 | support@surecall.com Installation
-120 dB indicates you have no service, while a score of about -50 dB means you have excellent signal strength For specific dB signal measurements, use the methods below. Apple iPhones: Dial *3001#12345#* and press Call. In the top-left corner, a dB number appears instead of bars. Android devices: download the app Network Signal Info in the Google Play store. Signal Strength Poor B d 0 0 1
-
B d 0 9
-
B d 0 8
-
B d 0 7
-
B d 0 6
-
B d 0 5
-
Good Excellent Step 2. Install the Outside Antenna After identifying the area of strongest signal, choose the surface where you will mount the outside antenna. Using the provided hardware, mount the outside antenna at the highest possible elevation, allowing a minimum separation of 25 feet from the planned location of the booster. Once the outside antenna is secured, connect one end of the provided cable to the outside antenna and tighten the connection. Do not collocate antennas or operate the outdoor antenna with any other antenna or signal booster. 7 SureCall | www.surecall.com | 1-888-365-6283 | support@surecall.com Installation Option A:
Omni Antenna Option B:
Yagi Antenna Option A: Omni Antenna The omni antenna is omni-directional, which receives and sends signals in a 360 radius. The provided hardware allow for either a surface mount or pole-mount. Mount antenna to a vertical surface:
1. Using vertical plate of bracket, mark position of desired placement. The omni antenna should be mounted in an upright position (See Omni Outside Antenna Install Illustration on page 9) 2. Unscrew nut from end of stucco screw and remove it along with lock washer and regular washer. 3. Place vertical plate into desired location and tap the screws, head first, along with sleeve, into stucco 1/2 to 5/8 inches deep into place. In this order, place washer, lock washer and nut on each screw and tighten until secure. When tightening screw, sleeve will expand to secure plate. 4. 5. Remove screws from antenna base and use to secure antenna onto horizontal plate. 6. Connect antenna to one end of the provided RG6 cable and tighten the connection. Run the cable along route to planned location of your booster. Note: Alternate screws may be required for differing surfaces such as wood or concrete. Omni antenna with surface mount hardware Pole-mount hardware 8 SureCall | www.surecall.com | 1-888-365-6283 | support@surecall.com Installation Outside Antenna minimum 25 ft. separation Cable Cable L-Bracket Screws Nuts &
Washers Anchors /
Sleeves Omni Outside Antenna Install Illustration Option B: Outside Yagi Antenna Before installing a Yagi, or directional antenna, note that the antenna should be mounted on a pole or pipe (not provided), at the highest possible location and mounted horizontally, aimed in the direction of your nearest cell tower. To find the location of your carriers closest cell tower, go to www.antennasearch.com. Ensure that the mounting area has at least a 12-inch radius clear of obstructions and other radiating elements and orient the antenna with the drip hole at the bottom. Once you have identified your install location, assemble the u-bolt, bracket, nuts and washers onto a pole or pipe
(not provided) as shown in the illustration. Keep the connections loose enough to allow the antenna to rotate until Nut U-bolt Washer Bracket Outside Antenna Cable minimum 25 ft. separation Drip Hole RG6 Cable Outside Antenna Assembly Omni Yagi Antenna Install Illustration 9 SureCall | www.surecall.com | 1-888-365-6283 | support@surecall.comPlannedBoosterLocationPlannedBoosterLocation LED Indicators & Troubleshooting the optimum direction is found. Once the outside antenna is secured to a pipe or pole, connect antenna to one end of the provided RG6 cable and tighten the connection. Run the cable along route to planned location of your booster. Step 3. Place the Booster Place the booster in a central location where signal is needed and at least 25 ft. from the outdoor antenna location. When placing the booster, note that further separation between the booster and outside antenna will increase booster performance. Connect the open end of the RG6 cable from the outside antenna to the booster and tighten connection. Please note that the performance and range of your booster depends on three factors:
1. Signal strength at the location of the outside antenna. 2. Interior building materials between the booster and your mobile device. 3. Distance between the outside antenna and booster
(while at least 25 ft. separation is recommended, further separation will increase performance). Note: This booster should not be used near open fire or flame. Storage and transportation: Store and place in non-extreme room-
temperature and dry environment. Step 4: Connect to Power Once the booster and outside antenna are connected and in place, connect the power cord to the signal booster and plug into a power outlet. Note: This booster is rated for 5-15V input voltage. DO NOT use the booster with a higher voltage power supply. This can damage the booster, cause personal injury, and void your warranty. Placing Booster and connecting cable IMPORTANT:: FCC 27.5 (d)(4): Fixed, mobile, and portable (hand-held) stations operating in the 1710-1755 MHz band as well as mobile and portable stations operating in the 1695-1710 MHz and 1755-1780 MHz bands are limited to 1 watt EIRP. Fixed stations operating in the 1710-1755 MHz band are limited to a maximum antenna height of 10 meters above ground. Connecting the Power Supply 10 SureCall | www.surecall.com | 1-888-365-6283 | support@surecall.com Specifications Enjoy Boosted Signal Place a call in the room where the booster is located to confirm that your phone is receiving a boosted signal. Remember: Bars are not always a reliable measure of signal. The best way to confirm signal coverage is the ability to place and hold a call. IF YOU WANT TO IMPROVE PERFORMANCE Identify a location outside that receives a stronger signal and move the outside antenna to that location (higher is usually better. Increase the distance between the booster and outside antenna. If using an omni outside antenna, upgrade to a directional yagi antenna that can be aimed toward your closest tower. Best Antenna Position n n o o i i t t a a r r a a p p e e S S a a n n n n e e t t n n A A OK t t s s e e B B LED Position Left Right LED Color Yellow Yellow LED Condition Flashing Flashing Left Red Flashing Right Red / Yellow Alternately Flashing LED INDICATORS Indication Automatic Gain Control (AGC) is self-adjusting. This is part of normal operation. Automatic Gain Control (AGC) is preventing oscillation. If this happens: Increase separation between outside antenna and booster to optimize performance. The booster is receiving too strong of a signal which could cause the booster to automatically turn off. If this happens, relocate the outside antenna to a location where the signal is weaker. If using a Yagi outside antenna, turn in small increments away from cell tower until Red flashing stops. Booster function has shut off to prevent oscillation. If this happens: Increased separation between the outside antenna and Flare 3.0 booster is needed to continue proper operation. Booster LED Diagram Power LED Left LED Right LED 11 SureCall | www.surecall.com | 1-888-365-6283 | support@surecall.com Kitting If you have any questions during setup, please reach out to our US-based experienced support technicians:
Call: 1-888-365-6283, Email: support@surecall.com, or Visit: www.surecall.com/support TROUBLESHOOTING Problem Signal booster has no power Connect the power supply to an alternate power source. Resolution Be sure the power source is not controlled by a switch that can remove power from the outlet. Check the POWER LED () on the signal booster. If it is OFF, contact tech support at:
1-888-365-6283 or support@surecall.com, or go to www.surecall.com/support After installing your signal booster system, you have no signal or reception Verify that cable connections are tightly fitted to the booster and antenna. Try further separating the booster and antenna. Verify that there is usable signal where the antenna is placed. Remember: Bars are not always a reliable measure of signal. The best way to confirm signal coverage is the ability to place and hold a call. SPECIFICATIONS Flare 3.0 (U.S.) ; Flare 3.0 CA (Canada) 698716 / 776787 / 824849 / 18501915 / 17101755 728746 / 746757 / 869894 / 19301995 / 21102155 75 ohm / 50 ohm 72 dB 7 dB 2.0 CDMA, WCDMA, GSM, EDGE, HSPA+, EVDO 4G and all cellular standards Input: AC 110 240 V, 60 Hz ; Output: DC 5V / 3A 1 Watt EIRP RG6 (50 ft.) Donor port: F Female, Server port: Integral
<12W 1. 8125 lb. 5.125 7.25 5.625 inches FCC ID: RSNFLARE-3 ; IC : 7784A-FLARE3 Uplink Frequency Range (MHz):
Downlink Frequency Range (MHz):
Donor/Server Port Impedance:
Maximum Gain:
Noise Figure:
VSWR:
Supported Standards:
AC Input:
Maximum Output Power:
Cable:
RF Connectors:
Power Consumption:
Weight:
Dimensions:
Certifications:
Note: The term IC before the radio certification number only signifies that Industry Canada technical specifications were met. 12 SureCall | www.surecall.com | 1-888-365-6283 | support@surecall.com Kitting Information Component Product number Gain/Loss Outdoor Antenna*
Outdoor Cable*
Indoor Antenna SC-289W SC-231W SC-RG6-50 SC-322W SC-302W LTE-A 707 MHz 3 dBi 8 dBi 3.32 dB 2.5 dBi 2.5 dBi LTE-V 731 MHz 3 dBi 8 dBi 3.32 dB 2.5 dBi 2.5 dBi Cellular 800 MHz 3 dBi 8 dBi 3.95 dB 3 dBi 3 dBi PCS 1900 MHz 4 dBi 10 dBi 6.42 dB 5 dBi 5 dBi AWS 1700 / 2100 MHz 4 dBi / 4 dBi 10 dBi / 10 dBi 6.22 dB / 6.68 dB 4 dBi / 5 dBi 4 dBi / 5 dBi Kitting Note 50 Feet or longer
*Note: The Flare 3.0 booster is suitable for use with all equivalent and lower gain antennas, as well as, equivalent or greater lengths of cable. Frequency (MHz) Input (dBm) Output (dBm) Gain (dB) Input (dBm) Output (dBm) Gain (dB) PreAGC Pulse GSM PreAGC 4.1 MHz AWGN Uplink: 1710-1755 Uplink: 1850-1915 Uplink: 824-849 Uplink: 698-716 Uplink: 777-787 Downlink: 2110-2155 Downlink: 1930-1995 Downlink: 869-894 Downlink: 728-746 Downlink: 746-757
-49.5
-49.5
-39.3
-36.8
-38.6
-55.2
-57.2
-51.2
-47.5
-45.8 20.0 22.1 25.3 25.0 22.1 12.5 11.2 11.8 14.5 11.8 69.5 71.6 64.5 61.8 60.7 67.7 68.4 63.0 62.0 57.6
-49.0
-45.8
-36.6
-37.1
-38.4
-57.0
-60.4
-50.8
-50.7
-49.4 19.4 21.6 26.0 25.2 20.5 10.4 8.2 10.9 10.7 8.5 68.4 67.4 62.6 62.3 58.9 67.4 68.6 61.7 61.4 57.9 Warning: Any product modifications that use unauthorized antennas, cables, and/or coupling devices are prohibited by the FCC. Contact FCC for details: 1-888-CALL-FCC. Changes or modifications not expressly approved by SureCall could void the users authority to operate the equipment. 13 SureCall | www.surecall.com | 1-888-365-6283 | support@surecall.com Consumer Guidelines CONSUMER GUIDELINES This is a CONSUMER device BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your providers consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider. In Canada, BEFORE USE you must meet all requirements set out in ISED CPC-2-1-051 You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from (i.e. MUST NOT be installed within 20 cm of) any person. You MUST cease operation of this device immediately if requested by the FCC (or ISED in Canada) or a licensed wireless service provider. WARNING: E911 location information may not be provided or may be inaccurate for calls served by using this device. This device may be operated ONLY in a fixed location, for in-building use. Ce produit est un appareil de CONSOMMATION AVANT DE LUTILISER, vous DEVEZ ENREGISTRER CE DISPOSITIF auprs de votre fournisseur de services cellulaires et obtenir son consentement. La plupart des fournisseurs de services cellulaires autorisent lutilisation damplificateurs de signal. Il se peut que certains fournisseurs nautorisent pas lutilisation de ce dispositif sur leur rseau. Si vous ntes pas sr, contactez-le. Au Canada, AVANT DE LUTILISER vous devez rpondre toutes les exigences ISED CPC-2-1-052 Vous DEVEZ utiliser ce dispositif avec les antennes et les cbles autoriss, tel que le spcifie le fabricant. Les antennes DOIVENT tre installes au moins 20 cm (8 po) (NE DOIVENT PAS tre installes moins de 20 cm) de toute personne avoisinante. Vous DEVEZ arrter cet appareil immdiatement la demande de la FCC (ISED au Canada) ou de tout fournisseur de services cellulaires autoris. AVERTISSEMENT: Il se peut que les informations relatives la localisation E911 ne soient pas disponibles ou soient inexactes pour les appels qui utilisent cet appareil. Cet appareil peut fonctionner seulement un emplacement fixe lintrieur dun btiment;
Register your cellular booster with your wireless carrier at the following urls:
Verizon: http://www.verizonwireless.com/wcms/consumer/register-signal-booster.html AT&T: https://securec45.securewebsession.com/attsignalbooster.com/
T-Mobile: https://support.t-mobile.com/docs/DOC-9827 Sprint: https://www.sprint.com/legal/fcc_boosters.html U.S. Cellular: http://www.uscellular.com/uscellular/support/fcc-booster-registration.jsp This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. CAN ICES-3 (B)/NMB-3(B) (Canada) :
This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation The Manufacturers rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users. This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device. Cet appareillage numrique de la classe B rpond a toutes les exigencies de linterfrence canadienne causant des rglements dquipment. Lopration est sujette aux deux conditions suivantes: (1) ce dispositif peut ne pas causer linterfrence nocive, et (2) ce dispositif doit accepter nimporte quelle intrference reue, y compris lintrference qui peut causer lopration peu dsire. La puissance de sortie nominale indique par le fabricant pour cet appareil concerne son fonctionnement avec porteuse unique. Pour des appareils avec porteuses multiples, on doit rduire la valeur nominale de 3,5 dB, surtout si le signal de sortie est retransmis et quil peut causer du brouillage aux utilisateurs de bandes adjacentes. Une telle rduction doit porter sur la puissance dentre ou sur le gain, et ne doit pas se faire au moyen dun attnuateur raccord la sortie du dispositif. For details on the requirements specified in ISED CPC-2-1-05, visit: http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08942.html 1 2 Pour plus de dtails sur les exigences ISED CPC-2-1-05, reportez-vous au site: http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08942.html 14 SureCall | www.surecall.com | 1-888-365-6283 | support@surecall.com Warranty WARRANTY Three-Year Product Warranty To activate your three-year manufacturers warranty, register your SureCall product at www.SureCall.com SureCall warrants its products for three years from the date of purchase against defects in workmanship and/or materials. Specifications are subject to change. The three-year warranty only applies to products meeting the latest FCC Certification Guidelines stated on 2/20/2013 and going into effect April 30, 2014. A two-year warranty applies to any products manufactured before May 1, 2014. Products returned by customers must be in their original, un-modified condition, shipped in the original or protective packaging with proof-of-purchase documentation enclosed, and a Return Merchandise Authorization (RMA) number printed clearly on the outside of the shipping container. Buyers may obtain an RMA number for warranty returns by calling the SureCall Return Department toll-free at 1-888-365-6283. Any returns received by SureCall without an RMA number clearly printed on the outside of the shipping container will be returned to sender. In order to receive full credit for signal boosters, all accessories originally included in the signal booster box must be returned with the signal booster. (The Buyer does not need to include accessories sold in addition to the signal booster, such as antennas or cables.) This warranty does not apply to any product determined by SureCall to have been subjected to misuse, abuse, neglect, or mishandling that alters or damages the products physical or electronic properties. SureCall warrants to the Buyer that each of its products, when shipped, will be free from defects in material and workmanship, and will perform in full accordance with applicable specifications. The limit of liability under this warranty is, at SureCalls option, to repair or replace any product or part thereof which was purchased up to THREE YEARS after May 1, 2014 or TWO YEARS for products purchased before May 1, 2014, as determined by examination by SureCall, prove defective in material and/or workmanship. Warranty returns must first be authorized in writing by SureCall. Disassembly of any SureCall product by anyone other than an authorized representative of SureCall voids this warranty in its entirety. SureCall reserves the right to make changes in any of its products without incurring any obligation to make the same changes on previously delivered products. As a condition to the warranties provided for herein, the Buyer will prepay the shipping charges for all products returned to SureCall for repair, and SureCall will pay the return shipping with the exception of products returned from outside the United States, in which case the Buyer will pay the shipping charges. The Buyer will pay the cost of inspecting and testing any goods returned under the warranty or otherwise, which are found to meet the applicable specifications or which are not defective or not covered by this warranty. Products sold by SureCall shall not be considered defective or non-conforming to the Buyers order if they satisfactorily fulfill the performance requirements that were published in the product specification literature, or in accordance with samples provided by SureCall. This warranty shall not apply to any products or parts thereof which have been subject to accident, negligence, alteration, abuse, or misuse. SureCall makes no warranty whatsoever in respect to accessories or parts not supplied by it. Limitations of Warranty, Damages and Liability EXCEPT AS EXPRESSLY SET FORTH HEREIN, THERE ARE NO WARRANTIES, CONDITIONS, GUARANTEES, OR REPRESENTATIONS AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHER WARRANTIES, CONDITIONS, GUARANTEES, OR REPRESENTATIONS, WHETHER EXPRESSED OR IMPLIED, IN LAW OR IN FACT, ORAL OR IN WRITING. SURECALL AGGREGATE LIABILITY IN DAMAGES OR OTHERWISE SHALL NOT EXCEED THE PAYMENT, IF ANY, RECEIVED BY CELLPHONE-MATE, INC. FOR THE UNIT OF PRODUCT OR SERVICE FURNISHED OR TO BE FURNISHED, AS THE CASE MAY BE, WHICH IS THE SUBJECT OF CLAIM OR DISPUTE. IN NO EVENT SHALL SURECALL BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, HOWSOEVER CAUSED. All matters regarding this warranty shall be interpreted in accordance with the laws of the State of California, and any controversy that cannot be settled directly shall be settled by arbitration in California in accordance with the rules then prevailing of the American Arbitration Association, and judgment upon the award rendered may be entered in any court having jurisdiction thereof. If one or more provisions provided herein are held to be invalid or unenforceable under applicable law, then such provision shall be ineffective and excluded to the extent of such invalidity or unenforceability without affecting in any way the remaining provisions hereof. SureCall has made a good faith effort to ensure the accuracy of the information in this document and disclaims the implied warranties of merchantability and fitness for a particular purpose and makes no express warranties, except as may be stated in its written agreement with and for its customers. SureCall shall not be held liable to anyone for any indirect, special or consequential damages due to omissions or errors. The information and specifications in this document are subject to change without notice. 2018. All Rights Reserved. All trademarks and registered trademarks are the property of their respective owners. SureCall, Inc 48346 Milmont Drive Fremont, California 94538, USA 888.365.6283 | www.surecall.com 15 SureCall | www.surecall.com | 1-888-365-6283 | support@surecall.com SureCall, Inc 48346 Milmont Drive Fremont, California 94538, USA 888.365.6283 | www.surecall.com