Neckle Ray/
Neckle Ray Plus User Guide CELL RETURN Skin Safety Precautions Results of the product may be slower for those with symptoms of menopause. We recommend using the product after consulting with a professional. The product is not recommended during pregnancy, menstruation, or for those who are breast feeding.
(Instability of unbalanced hormones can result in temporary skin problems.) For seborrheic or inflammatory skin (skin with skin diseases), we recommended using the product after consulting with a professional. afte We recommend using the product at least six months after undergoing surgery (cosmetic surgery with injection of prosthetics/LASIK or LASEK) Keep out of reach of children and make sure that the device is not activated near them. Do not use if you suffer from photosensitivity such as sunlight allergies. Remove contact lenses before using the product. Consult with a professional if you have a history of intraocular lens implant or other eye-related medical history.
(The light may be bright for first-time users or those sensitive to light. Use the enclosed eye shield for comfortable use.) Product Safety Precautions Do not apply shock to the device or arbitrarily attempt to disassemble the device. Do not use the device with wet hands or store near water, as the device is sensitive to humid environments. Do not clean with water, oil, or any types of alcohol (the film coating will peel off). After using the device, clean with the enclosed cleaner towel before storage. The device may feel heated upon use (or after continuous use). This is not a product defect. One side of the cheeks may feel heated upon charging the device. This is not a product defect. The device may be used safely, as the light is not harmful to skin. Product Specification Rubber hinge Neckle RAY /
Neckle RAY PLUS+
Neckle RAY charging port LED ON/OFF indicator Clasp (Auto-Lock function-magnet) ON/OFF button Cradle Model
(Neckle RAY PLUS+) NK-M2141 / (Neckle RAY) NK-M2131 459 total 306 total LED number
(Neckle RAY PLUS+) LED number
(Neckle RAY) Size Near-infrared rays (NIR) Red wavelengths Blue wavelengths Red wavelengths Blue wavelengths 153 153 153 153 153 Neckle RAY W162 x H80 x D143 (mm) Cradle W213 x H74.5 x D168 (mm) Capacity
(Neckle RAY) 250g / (Cradle) 242g Internal battery Lithium polymer 3.7V 2000mAh Input power supply 5V 1A (USB micro 5pin type) Bluetooth version 4.0 BLE Package Neckle RAY /
Neckle RAY PLUS+
Cradle Product catalog /
Manual Cleaner towel Warranty card Charger Special Features CELLRETURN LED effects: Delivers optimum energy with compound NIR / NIR / RED effects Through long-term research and clinical testing, CELLRETURN has achieved an independent LED modulepatent for the generation and enhancement of the wavelengths most effective for the skin. CELLRETURNs use of the finest LED allows safe and close delivery of effective wavelengths deep into the skin. Customizable fitting wing Instant sizing with automatic fitting when placed on the head, with no control buttons or other complications. Like new every day Clean product management with automatic 10-minute UV lamp lighting after starting wireless charging. How to use Thoroughly wash the neck area.. the Neck Apply Cream on the neck area and allow to Open the product clasp, making sure the ON/OFF button is in the front, Use 3 times a week /
5-20 minutes per daily absorb. and press the button. session, and use the neck cream to finish. Smart Care Use the official app to check on long-awaited changes!
You can use the official CELLRETURN app to check regular usage as well as the improvement process. The app also offers smart management with records of time, date, and states of change. Check usage time Accurately check dates and times Photo gallery Records of daily changes Remote control Bluetooth Smart product care through Bluetooth connection Events Product registration and accumulation of points according to usage time App installation and Device Linking Method App Installation and Login Product Registration 1. Search for the CELLRETURN app on the Play Store (Android) or App Store
(iPhone) and download. tip! First-time use of the app will require signup. 2. Sign up by entering new membership information and confirming via e-mail. tip! You must confirm by e-mail to register. 3. Device Registration Press the + button on the bottom right of the app to register the device. tip! Check the product serial number (indicated on the product box) or the warranty card (inside the enclosed envelope) beforehand 4. Serial No. / barcode registration Register the serial number on the warranty card or scan the barcode to register the product. Device Connection 5. Press the connection button under My Device to connect the device. tip! When connecting for the first time, connect with the device turned on. Product Control 6. The Neckle RAY can be controlled with the remote function.
(Volume can be controlled when the device is on.) tip! Power, volume, and mode of the connected product can easily be controlled using the app. Problem solution Check before reporting a problem For these problems Take the following measures The product is not working properly. The power wont turn on. Its overheating. Check whether the power button was turned on properly. Charge the device according to the manual. When charging the device, check whether the battery light on the device is on. The battery is discharged. Charge the battery. Connect the charger adapter to the power supply device. Check whether the charger is working. Check that the voltage indicated on the device corresponds to the local voltage. Plug the charger into the mask and check whether the power turns on. Heat is generated while the device is charging, and the device cools down once it is sufficiently charged. The heat is natural, and is generated from use of the control board. The light wont turn on when charging. Check for discharge. Specific wavelengths seem weak. If specific wavelengths seem weak, charge the device and check again. Product warranty Free product warranty period with purchase Product warranty period Battery warranty period Neckle RAY 12 months Be sure to keep the warranty card, as full product repair will require a warranty card with the purchase date.
* Full product repair requires a warranty card with the purchase date.
Free product warranty will be provided according to the contents described on the warranty
The free product warranty period is determined from the date of purchase, so indicate the purchase date for your product warranty. (In the event that the purchase date cannot be verified, a free product warranty period will be applied from the date of manufacture or three months after the date of import clearance.)
in the event that a home device is used for business purposes or used in unusual environments, the free warranty period will be reduced by 50%.
Warranty will not be reissued.
In the event of a supply date based on a separate contract, the contents of the warranty will be applied according to the main contract. Precautions for use Safety precautions Precautions are categorized under warning and caution, and are as follows. The purpose of these symbols is to bring attention to issues and operations that can result in danger. Carefully read the marked symbols and follow the directions to prevent risks. Warning: Failure to follow indicated warnings may result in severe injuries or death. Caution: Failure to follow indicated cautions may result in minor injuries or product damage. After reading the manual, store in a place accessible by device users. Warnings and precautions for adapter use Caution
Stop using if smoke or strange smells come from the device.
Immediately turn off the device, remove the charger adapter, and contact the service center.
Continued use in this case can lead to a fire or electric shock.
Do not damage, cut, bend, twist, or apply heat to the charger adapter or USB cable.
Cord damage can lead to fire or electric shock.
Do not insert chopsticks or any other conductive item into other power sockets when the charger adapter is plugged in. Do not touch the power sockets after unplugging the charger adapter.
This can lead to electric shock.
When unplugging the charger adapter from the power socket, pull the main adapter.
Pulling the cable can lead to damage or electric shock.
Do not wash or put the charger stand (sold separately) in water.
This can lead to fire or electric shock.
Clean with a dry cloth or tissue. Warning
Do not use or charge for a long time on blankets, electric heating mats, or carpets.
Internal heating may lead to damage or fire. Warnings for use Warning
Do not take apart, repair, or reconstruct the product. Product malfunction can lead to fire, electric shock, and injury.
The product contains magnetic material.
Use with caution, as the product can have a harmful effect on credit cards or cardiac pacemakers.
Always handle the power plug with dry hands. Handling with wet hands can lead to electric shock.
Do not drop or apply shock to the device. Keep away from vibration and magnets.
When unplugging the cable from the device, do not pull the cable, but unplug the end of the cable. Pulling the cable can lead to injury or separation from the device.
Use caution when carrying the product. Dropping the product can lead to injury.
Use caution when using in dry environments.
- Use caution when using in dry environments, as use can lead to static electricity.
Static electricity can be prevented by handling metals before using the product.
Do not store near firearms.
Do not use or store near flammable products. This can lead to explosions or fire.
Do not use the device near products that use high-voltage electricity (electric bug-zapper, etc.). This can lead to product malfunction due to electric shock. Battery warnings and cautions Caution
The battery for this device is built into the system. Fully charge the battery for first-time use of the product after purchase.
The battery is a consumable. Long-term use of the battery will lead to shortened battery life.
The internal battery cannot be replaced or separated at the customers discretion, and in the event that the product is separated by choice, the product will no longer be eligible for the free warranty. Consult the designated service center for battery separation or replacement. Battery separation and replacement is a paid service.
Warning
There is danger of explosion in the event of battery damage.
- Do not apply shock to the product, place it in water, or store or leave it in a vehicle for a long time. Improper battery exchange can lead to risk of explosion. The internal battery cannot be replaced or separated at the customers discretion.
- Do not dispose of the battery arbitrarily, but follow the local requirements for battery disposal. Warnings and precautions for product storage Warning
Keep product away from direct sunlight or areas with heating as it can lead to fires.
Do not store near electric heaters or in places where heat is generated as it can lead to fires or damage.
Do not install in places with heavy humidity, dust or soot as it can lead to fires or electric shock. Caution
Take caution as not to expose product to direct sunlight in closed vehicles.
Do not leave product in places with high temperatures (above 35), low temperatures (5, or heavy humidity. (Do not store product in places with high/low temperatures or high humidity.) Product storage and care
Do not drop the charger adapter into a drain or sink (or similar places), and do not store in places where the product is exposed to water or other liquids. Do not use the charger stand in the shower or put the product in water.
Do not touch a charger stand or cable that is in water, but immediately separate the product from the charger adapter.
Keep out of the reach of children at all times.
Do not lay the cable near heated surfaces.
Use only the included charger adapter and accessories.
When the product is not in use for a long time, recharge the battery at least once every three months to maintain battery life.
Do not poke at openings in the product with keys, hairpins, necklaces, or sharp metals.
Store the product in its box, and when transporting the product, repackage the product in the original purchase box.
Do not keep near volatile liquids like pesticides.
Wiping the surface of the product too hard can lead to product damage.
Do not keep the product next to plastics or rubber for long periods.
Use a soft, dry cloth (non-waterproof) to wipe the inside of the mask, and if the surface of the mask is very dirty, use a wet wipe. Do not use alcohol, benzene, thinner, or other powerful chemicals as they can corrupt the surface of the product.
Do not put the product in a dishwasher, oven, or washing machine. Others Criteria for Settlement of Consumer Disputes Consumer Damage Type 1 Compensation Demand for crucial repairs due to occurrence of defects in performance or function during normal use of product within 10 days of purchase Demand for crucial repairs due to occurrence of defects in performance or function during normal use of product within 1 month of purchase Damage occurred during transport process following purchase of the product Product exchange or refund of purchase price Product exchange or free repair Product exchange Consumer Damage Type 2 Compensation Within warranty period (12 months) After expiration of warranty period Occurrence of defects in performance or function during normal use of product Reoccurrence of defect
(3rd time) for same defect that has been repaired up to 2 times Reoccurrence of defect
(5th time) in parts that Product exchange or refund of purchase have been repaired up to price 4 times Businesspersons loss of product sent in for repair by consumer Paid repair Refund with 10% added to amount depreciated from total Occurrence of Repair possible Paid repair Paid repair defects in performance or function resulting from Repair not possible consumer negligence or fault Product exchange after collection of sum applicable for paid repair
Consumer Damage Type 3 Compensation Within warranty period After expiration of warranty period Occurrence of defects Occurrence of defect Free repaid in performance or function during normal use of product Repair impossible or repair Product exchange or refund of purchase parts unavailable price Other Occurrence of defects resulting from repairs made in places other than the CELLRETURN service center Occurrence of defects due to faulty power supply or connecting device Exchange of expendable parts that become worn with use Occurrence of unavoidable defects
(earthquakes, fires, flood, lightning, war, etc.) Caused by external factor and not a product defect Paid repair Paid repair
The warranty period for Consumer Damage Type 2 is 12 months (paid repair will be applied for all damages caused by consumer intent or fault regardless of time of occurrence).
The warranty period for Consumer Damage Type 3 is 12 months.
* Disputes about matters or regulations not specified herein will be resolved in accordance with the Korea Criteria for the Settlement of Consumer Disputes.
* Be sure to read the manual, as service expenses may still be applied for cases in which product is not damaged.
* Parts used to replace existing parts upon repair may be manufactured from other places or using parts from the manufacturer. Parts will function equally and normally although they may not be new. Some parts used in the product may be produced in a country different from the manufacturing country. Liability for paid services (costs paid by consumer) Upon request for services, the following cases will require payment even within the free warranty period.
Damage caused by input of impurities in the product (including water, beverages, coffee, toys, etc.)
Damage caused by dropping the product or applying shock to the product leading to product malfunction
External damage or corruption due to thinner, benzene, or other organic solvents
Damage caused by use of parts not originally belonging to CELLRETURN
- Original CELLRETURN parts can be purchased via the CELLRETURN service center.
Loss or damage of parts caused by discretionary separation of the product by the consumer
Damage caused by use of improper voltage
Damage caused by product repair or reconstruction by persons other than a CELLRETURN service center engineer
Damage caused by natural disasters (lightning, fire, storm or flood damage, gas, salt, earthquake, etc.)
Damage resulting from failure to comply with the Safety precautions of the CELLRETURN product manual
Damage caused by other consumer mistakes
Request for installation change due to product transfer or move
Reinstallation following installation made by consumer request upon purchase
Request for connection with another product after purchase and installation
Reinstallation by consumer request FCC Compliance Statement This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to correct the interference by one of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.