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User Guide Copyright 2015 HP Development Company, L.P. Microsoft and Windows are trademarks of the Microsoft group of companies. This guide describes features that are common to most models. Some features may not be available on your computer. Product notice Software terms For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS Studio Sound is a trademark of DTS, Inc. DTS, Inc. All Rights Not all features are available in all editions of Windows. This computer may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. Go to http://www.microsoft.com for details. To access the latest user guide, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions. Reserved
. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: August 2015 Document Part Number: 823891-001 By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller. For any further information or to request a full refund of the price of the computer, please contact your seller. Table of contents 1 Getting information ....................................................................................................................................... 1 2 Setting up your computer .............................................................................................................................. 3 Connecting to the Internet (select products only) ................................................................................................ 4 3 Navigating the screen .................................................................................................................................... 5 Using touch gestures ............................................................................................................................................. 5 Using the keyboard and mouse ............................................................................................................................. 5 4 Protecting your computer .............................................................................................................................. 8 Computer security features ................................................................................................................................... 8 5 Troubleshooting ........................................................................................................................................... 9 Computer does not start ....................................................................................................................................... 9 Power ................................................................................................................................................................... 10 Display (monitor) (select products only) ............................................................................................................ 10 Keyboard and mouse (with cable) ....................................................................................................................... 11 Keyboard and mouse (wireless) .......................................................................................................................... 11 Speakers and sound ............................................................................................................................................ 11 Internet access .................................................................................................................................................... 12 Software troubleshooting ................................................................................................................................... 13 6 Backing up, restoring, and recovering ........................................................................................................... 15 Creating recovery media and backups ................................................................................................................ 15 Using Windows tools ........................................................................................................................................... 16 Restore and recovery .......................................................................................................................................... 17 7 Maintenance ............................................................................................................................................... 21 Schedules and tasks ............................................................................................................................................ 21 Cleaning your computer ...................................................................................................................................... 22 8 Using HP PC Hardware Diagnostics (UEFI) ...................................................................................................... 24 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 24 iii 9 Specifications ............................................................................................................................................. 26 Operating specifications ...................................................................................................................................... 26 10 Electrostatic Discharge .............................................................................................................................. 27 11 Accessibility .............................................................................................................................................. 28 Supported assistive technologies ....................................................................................................................... 28 Contacting support .............................................................................................................................................. 28 12 Support information .................................................................................................................................. 29 How to get help .................................................................................................................................................... 29 Where to get help ................................................................................................................................................ 29 Customer support for repairs .............................................................................................................................. 30 Before upgrading your hardware ........................................................................................................................ 30 Index ............................................................................................................................................................. 31 iv 1 Getting information Tasks Instructions Set up your computer Setup Instructions or Quick Setup poster or See Setting up your computer on page 3. Connect to the Internet See Connecting to the Internet (select products only) on page 4. Recover factory settings See Backing up, restoring, and recovering on page 15. See how-to videos about using the features of your computer Learn how to use the Windows operating system Find Windows password information Find links to driver updates Read frequently asked questions Troubleshoot the most common computer hardware and software issues Find electronic user guides and specifications for your computer model Order parts and find additional troubleshooting help Upgrade or replace components of your computer Go to http://www.hp.com/supportvideos (English only). Get started app:
Select the Start button, and then select the Get started app. See Troubleshooting on page 9. Go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Find computer warranty information HP Worldwide Limited Warranty and Technical Support guide:
1. Type support in the taskbar search box, and then select the HP Support Assistant app. or Click the question mark icon in the taskbar. 2. Select My PC, and then select Warranty and services. or Go to http://www.hp.com/go/orderdocuments. Go to http://www.hp.com/support/consumer-forum. Get up-to-date information and help from the Windows community Connect to a TV (select products only) Go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Maintain your computer HP Support Assistant maintains your computer performance and resolves problems quickly by using automated updates, diagnostic tools, and guided assistance. Type support in the taskbar search box, and then select the HP Support Assistant app. or Click the question mark icon in the taskbar. 1 Tasks Instructions or See Maintenance on page 21. Find safety and regulatory notices Regulatory, Safety and Environmental Notices:
To access this document:
1. Type support in the taskbar search box, and then select the HP Support Assistant app. or Click the question mark icon in the taskbar. 2. Select My PC, select the Specifications tab, and then select User Guides. or Go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Find ergonomic information Safety & Comfort Guide:
1. Select My PC, select the Specifications tab, and then select User Guides. Type support in the taskbar search box, and then select the HP Support Assistant app. or Click the question mark icon in the taskbar. 2. Select My PC, select the Specifications tab, and then select User Guides. or Go to http://www.hp.com/ergo. 2 Chapter 1 Getting information 2 Setting up your computer WARNING! To reduce the risk of electrical shock or damage to your equipment:
Place the computer in a location away from water, dust, moisture, and soot. These environmental factors can increase the temperature inside your computer or cause fire or electrocution. Do not disable the power cord grounding pin. The grounding pin is an important safety feature. Plug the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the equipment by unplugging the power cord from the AC outlet. To prevent direct exposure to the laser beam, do not try to open the enclosure of the CD or DVD drive. The power supply is preset for the country or region in which you purchased your computer. If you move, check the voltage requirements for your new location before plugging the computer into an AC outlet. To reduce the risk of serious injury read the Safety & Comfort Guide. To access this guide, go to http://www.hp.com/ergo. 1. Place the computer so that all ventilation openings are unobstructed and cabling is not in a walkway or where it can be stepped on or damaged by placing furniture on it. 3. b. 2. When connecting all power cords from the monitor, computer, and accessories to an uninterruptible power supply (UPS), it is recommended that you use a power surge protection detection device. If the computer has a television tuner, or a modem or telephone connection, protect the computer by using surge protection with these signal inputs as well. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to the computer. Download and install operating system updates. a. Find out what operating system and version your computer is currently running. Select the Start button, select Settings, select System, and then click About. Open your internet browser, and then go to http://welcome.hp.com/country/us/en/
wwcontact_us.html. If necessary, click your country and language, click Support, and then click Download drivers. Enter your computer model name and number in the Find by product field, and then click Go. If necessary, select your computer model from Product search results. Select your computer operating system. Click Download next to each update you wish to download. Follow the on-screen instructions to install each downloaded update. c. d. e. f. g. h. Look in the computer box for additional printed details or updates. 4. After you complete the initial computer setup, you might want to install additional hardware devices or software. Check the operating system, memory, and other requirements listed for these items before purchasing them for your computer. Follow the software manufacturer's directions to install the new software. 3 NOTE: Use only licensed original software. Installing copied software could result in an unstable installation, infect the computer with a virus, or be illegal. NOTE: A security solution is designed as a deterrent, but it might not be able to prevent theft, mishandling, or software attacks. Connecting to the Internet (select products only) To connect to a wireless network:
NOTE: To set up a wireless local area network (WLAN) and connect to the Internet, you need a broadband modem (either DSL or cable) (purchased separately), high-speed Internet service purchased from an Internet service provider, and a wireless router (purchased separately). 1. 2. Be sure that the WLAN device is on. Select the network status icon in the taskbar, and then connect to one of the available networks. If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Enter the code, and then select Next to complete the connection. If no WLANs are listed, you may be out of range of a wireless router or access point. If you do not see the WLAN you want to connect to, right-click the network status icon in the NOTE:
NOTE:
taskbar, and then select Open Network and Sharing Center. Select Set up a new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection. Follow the on-screen instructions to complete the connection. 3. After the connection is made, select the network status icon in the notification area, at the far right of the taskbar, to verify the name and status of the connection. For more information about wireless technology, see the information and Website links provided in the Get started app. Select the Start button, and then select the Get started app. To connect to a wired network:
1. 2. Plug an 8-pin, RJ-45 (network) cable into the network jack on the computer. Plug the other end of the network cable into a network wall jack or router. NOTE:
and radio reception, orient the circuitry end of the cable toward the computer. If the network cable contains noise suppression circuitry, which prevents interference from TV If you have issues connecting to the Internet, see Internet access on page 12. 4 Chapter 2 Setting up your computer 3 Navigating the screen You can navigate the computer screen in the following ways:
Using touch gestures (select products only) Using the keyboard and mouse Select computer models have special action keys or hot key functions on the keyboard to perform routine tasks. Using touch gestures You can customize the touch gestures by changing settings, button configurations, click speed, and pointer options. Type control panel in the taskbar search box, and then select Control Panel. Select Hardware and Sound. Under Devices and Printers, select Mouse. NOTE: Touch gestures are not supported in all apps. Using the keyboard and mouse The keyboard and mouse allow you to type, select items, scroll and to perform the same functions as you do using touch gestures. The keyboard also allows you to use action keys and hot keys to perform specific functions. TIP: The Windows key on the keyboard allows you to quickly return to the Start screen from an open app or the Windows desktop. Press the key again to return to the previous screen. NOTE: Depending on the country or region, the keys and keyboard functions of your keyboard may be different from those discussed in this section. Using the action keys or hot keys You can quickly access information or perform functions by using certain keys and key combinations. Action keysPerform an assigned function. The icons on the function keys at the top of the keyboard illustrate the assigned function for that key. To use an action key function, press and hold the key. Hot keysA combination of the fn key and the esc key, the spacebar, or the appropriate action key. To use a hot key, briefly press the fn key, and then briefly press the second key of the combination. Depending on the computer model, your keyboard may support the following keys. Icon Description Lists open apps. Using touch gestures 5 Icon Description Snaps open apps. Switches between open apps. Shows the available commands in an open app. Shows or hides the desktop. Opens the Search charm. Opens the Share charm. Opens the Devices charm. Opens the Settings charm. Plays the previous track of an audio CD or the previous section of a DVD or a BD. Begins, pauses, or resumes playback of an audio CD, a DVD, or a BD. Plays the next track of an audio CD or the next section of a DVD or a BD. Stops audio or video playback of an audio CD, a DVD, or a BD. Opens the Print Options window. Pastes the contents of the Clipboard. Initiates Sleep, which saves your information in system memory. The display and other system components turn off and power is conserved. To exit Sleep, briefly press the power button. CAUTION: To reduce the risk of information loss, save your work before initiating Sleep. Mutes or restores speaker sound. 6 Chapter 3 Navigating the screen Icon Description Decreases speaker volume incrementally as long as you hold down the key. Increases speaker volume incrementally as long as you hold down the key. Displays options for a selected object. Using the keyboard and mouse 7 4 Protecting your computer Your computer includes features that help protect the integrity of your system and its data from unauthorized access. Review these features to ensure proper use. Computer security features Computer risk Unauthorized use of the computer or user account Computer feature User password A password is a group of characters that you choose. These characters must be entered to authorize access to your computer information. Unauthorized access to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software Unauthorized access to data and ongoing threats to the computer The free trial antivirus software that is preinstalled on your computer can detect most viruses, remove them, and, in most cases, repair damage caused by viruses. For protection against new viruses beyond the trial period, purchase an extended service. Firewall software Windows includes firewall software preinstalled on the computer. The antivirus software, which is preinstalled on the computer, includes firewall software. Windows critical security updates Updates to the Windows operating system 8 Chapter 4 Protecting your computer 5 Troubleshooting If you have problems using any peripheral devices such as a monitor, or a printer, with your computer, for more extensive troubleshooting refer to the documentation provided by the product manufacturer. The following tables present some issues you might encounter while installing, starting up, or using your computer and suggest possible solutions. For more information or for additional troubleshooting options, go to http://welcome.hp.com/
country/us/en/wwcontact_us.html, and then search for your computer model. Computer does not start Symptom Possible solution Error message: hard drive error 1. Restart the computer. a. b. Press ctrl+alt+delete. Select the Power icon in the lower-right corner of the screen, and then select Restart. or Press and hold the power button on the computer for 5 or more seconds to turn off the computer, and then press the button to turn on the computer. 2. 3. If Windows opens, immediately back up all important data to a backup hard drive. Contact support (regardless of whether Windows started or not). Computer will not turn on or start Be sure that the cables connecting the computer to the AC outlet are plugged in properly. The green power supply light on the computer should be on. If it is not, try a different AC outlet. If you are still having trouble, contact support. Be sure that the operating voltage of the electrical outlet is appropriate for the electrical voltage of the computer. Test the AC outlet by plugging a different electrical device into it. If possible, remove any outlet filters and stabilizers, then insert the power plug directly into the electrical outlet. Disconnect all peripheral devices, then press and hold the power button down for at least 15 seconds. Press the power button to turn on the computer. If the display (monitor) is blank, the monitor might not be properly connected. Connect the monitor to the computer, plug the power cord into an AC outlet, and then turn the monitor on. See Display (monitor) (select products only) on page 10. Computer is not responding 1. 2. 3. Press ctrl+alt+delete. Select Task Manager. Select any programs that are not responding, and then click End task. If closing programs does not resolve the problem, restart the computer. 1. 2. Press ctrl+alt+delete. Select the Power icon in the lower-right corner of the screen, and then select Restart. or Computer does not start 9 Symptom Possible solution Press and hold the power button on the computer for 5 or more seconds to turn off the computer, and then press the power button to turn on the computer. When drive activity stops, remove the optical disc inside the optical drive, and then press the spacebar on the keyboard. Error message: Invalid system disk or Non-
System disk or Disk error Power Symptom Possible solution Press and hold the power button until the computer turns off. Then turn the computer on again. Computer does not turn off when the power button is pressed Computer shuts down automatically The computer might be in an exceedingly hot environment. Let it cool down. Be sure that computer air vents are not blocked. See Cleaning your computer on page 22. NOTE:
If your computer has an internal fan, be sure that the internal fan is running. Display (monitor) (select products only) Symptom Possible solution Screen is blank, and monitor power light is not lit Reconnect the power cable to the back of the monitor and to the AC outlet. Press the power button on the monitor. Screen is blank Press the space bar on the keyboard or move the mouse to redisplay the screen image. Press the Sleep button (select products only), or esc, to resume from Sleep mode. Press the power button to turn on the computer. Inspect the monitor cable for bent pins. If any of the pins are bent, replace the monitor cable. If no pins are bent, reconnect the monitor cable to the computer. Adjust the monitor resolution setting in Windows. 1. 2. 3. Right-click an empty area of the desktop, and then click Screen resolution. Select a different resolution from the drop-down menu. Click Apply, and then click Keep changes. Images on the screen are too large or too small, or the images are fuzzy NOTE:
In addition to the information listed here, also refer to the documentation that came with your monitor. 10 Chapter 5 Troubleshooting Keyboard and mouse (with cable) Symptom Possible solution Keyboard commands and typing are not recognized by the computer Mouse (with cable) does not work or is not detected Cursor does not respond to the arrow keys on the number keypad Cursor does not respond to mouse movement Use the mouse to turn off the computer. Disconnect and reconnect the keyboard to the back of your computer, and then restart your computer. Disconnect and reconnect the mouse cable to your computer. If the mouse is still not detected, turn off the computer, disconnect and reconnect the mouse cable, and then restart the computer. Press num lock on the keyboard to turn off num lock, so that the arrow keys on the number keypad can be used. 1. 2. 3. 4. 5. Press alt+tab to navigate to an open program. Press ctrl+s to save your changes in the selected program (ctrl+s is the keyboard shortcut for the Save command on mostnot allprograms). Repeat step 1 and step 2 to save changes in all open programs. Press the power button to turn off the computer. After the shutdown is complete, disconnect and reconnect the mouse cable to the back of your computer, and then restart your computer. Keyboard and mouse (wireless) Symptom Possible solution Wireless keyboard or mouse does not work or is not detected Be sure that you are using the wireless keyboard or wireless mouse within range of the transceiver, approximately 10 meters (32 feet) for normal use, and within 30 cm (12 inches) during initial setup or for re-
synchronization. Be sure that the mouse is not in Suspend mode, which occurs after 20 minutes of inactivity. Click the left mouse button to reactivate the mouse. Replace the batteries in the keyboard and/or mouse. Speakers and sound Symptom Possible solution Volume is very low or unsatisfactory No sound is produced Be sure that you connected the speakers to the audio-out (black) jack on the back of the computer. (Additional audio jacks are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. Replace the non-powered speakers with powered speakers. 1. 2. Type control panel in the taskbar search box, and then select Control Panel. Select System and Security. Under Security and Maintenance, select Troubleshoot common computer problems, and then select Troubleshoot audio playback. Be sure that you connected powered speakers and that they are turned on. Turn off your computer, and then disconnect and reconnect the speakers. Be sure that the speakers are connected to an audio jack, not a microphone or headphone jack. Keyboard and mouse (with cable) 11 Symptom Possible solution To resume from Sleep mode, press the Sleep button (select products only), or press esc. Unplug headphones if they are connected to your computer (or speaker system). Internet access Symptom Possible solution Cannot connect to the Internet 1. 2. Type control panel in the taskbar search box, and then select Control Panel. Under Network and Sharing Center, select Connect to a network. Verify that you are using the proper cables for your Internet connection type. Your computer might have a dial-up modem and an Ethernet network adapter (also called a network interface card, or NIC). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to a local area network (LAN). Do not connect a telephone cable to the network adapter, and do not connect a network cable to a telephone line; doing so might damage the network adapter. Run the wireless setup wizard. 1. 2. Type control panel in the taskbar search box, and then select Control Panel. Select Network and Internet, and then select Network and Sharing Center. In the Network and Sharing Center window, select Set up a new connection or network to open the wizard, and then follow the on-screen instructions. If your system has an external antenna, try moving the antenna to a better position. If the antenna is internal, try moving the computer. Try to connect again later, or contact your ISP for assistance. Cannot connect to the Internet but there is no error message No network connection icon in the notification area 1. 2. 1. 2. Right-click the network status icon in the notification area, at the far right of the taskbar. Select Troubleshoot problems. Type repair in the taskbar search box, and then Select Identify and repair network problems. Follow the on-screen instructions. 12 Chapter 5 Troubleshooting Software troubleshooting Symptom Possible solution To resolve software problems, try these methods:
Software programs are slow to respond Turn the computer off completely, and then turn it on again. Update the drivers. See Updating device drivers, in the next entry. Restore your computer to a configuration that was in use before the software was installed. See "Microsoft System Restore," in this table. Reinstall the software program or hardware driver. See Software program and hardware driver reinstallation, in this table. Erase and reformat the hard drive, and then reinstall the operating system, programs, and drivers. This process erases all the data files that you have created. See Backing up, restoring, and recovering on page 15. Close unnecessary software programs. Run virus scans and other system tools when the computer is not in use. Stop startup applications (such as messaging software and multimedia applications) from loading. 1. Type msconfig in the taskbar search box, and then select msconfig. If you are prompted for an administrator password or confirmation, type the password or provide NOTE:
confirmation. 2. 3. 4. From the General tab, select Selective startup. Click the Startup tab, and then click Open Task Manager. Select the startup items that you want to prevent from loading, and then click Disable. NOTE:
If you are unsure about an item, do not disable it. 5. If prompted, click Restart to restart the computer. NOTE: To enable a program to load at startup, restart the computer and reverse these steps. Disable nonessential graphics capabilities. 1. 2. 3. 4. 5. Type file explorer in the taskbar search box, and then select File Explorer. Click the Computer menu, and then select Properties. Click Advanced system settings. If you are prompted for an administrator password or confirmation, type the password or provide NOTE:
confirmation. Under Performance, click Settings. From the Visual Effects tab, select Adjust for best performance, and then click OK. Updating device drivers Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem. 1. 2. 3. 4. 5. Type device manager in the taskbar search box, and then select Device Manager. Select the arrow to expand the list of the type of device you want to update or roll back (for example, DVD/CD-ROM drives). Double-click the specific item (for example, HP DVD Writer 640b). Select the Driver tab. To update a driver, select Update Driver, and then follow the on-screen instructions. or To revert to an earlier version of a driver, select Roll Back Driver, and then follow the on-screen instructions. Software troubleshooting 13 Symptom Possible solution Microsoft System Restore If you have a problem that might be caused by software that you have installed on your computer, use System Restore to return the computer to a previous restore point. You can also set restore points manually. IMPORTANT: Always use this System Restore procedure before you use the System Recovery program. Software program and hardware driver reinstallation For more information and steps, see the Get started app. Select the Start button, and then select the Get started app. If any of your factory-installed software programs or hardware drivers are damaged, you can reinstall them by using HP Recovery Manager (select products only). NOTE: Do not use HP Recovery Manager to reinstall software programs provided on CDs or DVDs included in the computer box. Reinstall these programs directly from the CDs or DVDs. Before you uninstall a program, be sure that you have a way to reinstall it. Confirm that it is still available from the original source (for example, discs or the Internet). Or, confirm that the program is in the list of programs you can reinstall from HP Recovery Manager (see the steps directly below). NOTE: Some features might not be available on systems that are shipped without a version of Microsoft Windows. To check the list of installable programs or to reinstall a program in HP Recovery Manager:
Type recovery in the taskbar search box, select HP Recovery Manager, select Reinstall drivers and/or applications, and then follow the on-screen instructions. For information and steps to uninstall a program, see the Get started app. Select the Start button, and then select the Get started app. 14 Chapter 5 Troubleshooting 6 Backing up, restoring, and recovering This chapter provides information about the following processes. The information in the chapter is standard procedure for most products. Creating recovery media and backups Restoring and recovering your system For additional information, refer to the HP support assistant app. Type support in the taskbar search box, and then select the HP Support Assistant app. or Click the question mark icon in the taskbar. If you will be performing recovery procedures on a tablet, the tablet battery must be at least IMPORTANT:
70% charged before you start the recovery process. IMPORTANT:
beginning any recovery process. For a tablet with a detachable keyboard, connect the keyboard to the keyboard dock before Creating recovery media and backups The following methods of creating recovery media and backups are available on select products only. Choose the available method according to your computer model. Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For information on creating recovery media, see Creating HP Recovery media (select products only) on page 15. For information on the recovery options that are available using the recovery media, see Using Windows tools on page 16. Use Windows tools to create system restore points and create backups of personal information. For more information, see Recovering using HP Recovery Manager on page 17. NOTE:
If storage is 32 GB or less, Microsoft System Restore is disabled by default. Creating HP Recovery media (select products only) If possible, check for the presence of the Recovery partition and the Windows partition. From the Start menu, select File Explorer, and then select My computer. If your computer does not list the Windows partition and the Recovery partition, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information on the HP website. Go to http://www.hp.com/
support, select your country or region, and follow the on-screen instructions. Creating recovery media and backups 15 You can use Windows tools to create system restore points and create backups of personal information, see Using Windows tools on page 16. If your computer does list the Recovery partition and the Windows partition, you can use HP Recovery Manager to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and software programs that were installed at the factory and then configures the settings for the programs. HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive. Only one set of recovery media can be created. Handle these recovery tools carefully, and keep them in a safe place. HP Recovery Manager examines the computer and determines the required storage capacity for the media that will be required. To create recovery discs, your computer must have an optical drive with DVD writer capability, and you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do not use rewritable discs such as CDRW, DVDRW, double-layer DVDRW, or BD-RE (rewritable Blu-ray) discs; they are not compatible with HP Recovery Manager software. Or, instead, you can use a high-quality blank USB flash drive. If your computer does not include an integrated optical drive with DVD writer capability, but you would like to create DVD recovery media, you can use an external optical drive (purchased separately) to create recovery discs. If you use an external optical drive, it must be connected directly to a USB port on the computer; the drive cannot be connected to a USB port on an external device, such as a USB hub. If you cannot create DVD media yourself, you can obtain recovery discs for your computer from HP. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information on the HP website. Go to http://www.hp.com/
support, select your country or region, and follow the on-screen instructions. Be sure that the computer is connected to AC power before you begin creating the recovery media. The creation process can take an hour or more. Do not interrupt the creation process. If necessary, you can exit the program before you have finished creating all of the recovery DVDs. HP Recovery Manager will finish burning the current DVD. The next time you start HP Recovery Manager, you will be prompted to continue. To create HP Recovery media:
IMPORTANT:
beginning these steps. For a tablet with a detachable keyboard, connect the keyboard to the keyboard dock before 1. Type recovery in the taskbar search box, and then select HP Recovery Manager. Select Create recovery media, and then follow the on-screen instructions. 2. If you ever need to recover the system, see Recovering using HP Recovery Manager on page 17. Using Windows tools You can create recovery media, system restore points, and backups of personal information using Windows tools. NOTE:
If storage is 32 GB or less, Microsoft System Restore is disabled by default. For more information and steps, see the Get started app. Select the Start button, and then select the Get started app. 16 Chapter 6 Backing up, restoring, and recovering Restore and recovery There are several options for recovering your system. Choose the method that best matches your situation and level of expertise:
IMPORTANT: Not all methods are available on all products. Windows offers several options for restoring from backup, refreshing the computer, and resetting the computer to its original state. For more information see the Get started app. Select the Start button, and then select the Get started app. If you need to correct a problem with a preinstalled application or driver, use the Reinstall drivers and/or applications option (select products only) of HP Recovery Manager to reinstall the individual application or driver. Type recovery in the taskbar search box, select HP Recovery Manager, select Reinstall drivers and/or applications, and then follow the on-screen instructions. If you want to recover the Windows partition to original factory content, you can choose the System Recovery option from the HP Recovery partition (select products only) or use the HP Recovery media. For more information, see Recovering using HP Recovery Manager on page 17. If you have not already created recovery media, see Creating HP Recovery media (select products only) on page 15. On select products, if you want to recover the computer's original factory partition and content, or if you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media. For more information, see Recovering using HP Recovery Manager on page 17. On select products, if you want to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Removing the HP Recovery partition (select products only) on page 20. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you either created or that you obtained from HP, or by using the HP Recovery partition (select products only). If you have not already created recovery media, see Creating HP Recovery media (select products only) on page 15. What you need to know before you get started HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or reinstall the software from the media provided by the manufacturer. IMPORTANT: Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues. HP Recovery media must be used if the computer hard drive fails. If you have not already created recovery media, see Creating HP Recovery media (select products only) on page 15. To use the Factory Reset option (select products only), you must use HP Recovery media. If you have not already created recovery media, see Creating HP Recovery media (select products only) on page 15. If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information from the HP Restore and recovery 17 website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before beginning recovery, back up any personal data you want to retain. Using HP Recovery media, you can choose from one of the following recovery options:
NOTE: Only the options available for your computer display when you start the recovery process. System RecoveryReinstalls the original operating system, and then configures the settings for the programs that were installed at the factory. Factory ResetRestores the computer to its original factory state by deleting all information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory. The HP Recovery partition (select products only) allows System Recovery only. Using the HP Recovery partition (select products only) The HP Recovery partition allows you to perform a system recovery without the need for recovery discs or a recovery USB flash drive. This type of recovery can be used only if the hard drive is still working. To start HP Recovery Manager from the HP Recovery partition:
IMPORTANT:
beginning these steps (select products only). For a tablet with a detachable keyboard, connect the keyboard to the keyboard dock before 1. 2. 3. Type recovery in the taskbar search box, select Recovery Manager, and then select HP Recovery Environment.
- or-
For computers or tablets with keyboards attached, press f11 while the computer boots, or press and hold f11 as you press the power button. For tablets without keyboards:
Turn on or restart the tablet, and then quickly hold down the volume down button; then select f11.
- or -
Turn on or restart the tablet, and then quickly hold down the Windows button; then select f11. Select Troubleshoot from the boot options menu. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. 1. 2. If possible, back up all personal files. Insert the HP Recovery media, and then restart the computer. NOTE:
boot order. See Changing the computer boot order on page 19. If the computer does not automatically restart in HP Recovery Manager, change the computer 3. Follow the on-screen instructions. 18 Chapter 6 Backing up, restoring, and recovering Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive. To change the boot order:
IMPORTANT:
beginning these steps. For a tablet with a detachable keyboard, connect the keyboard to the keyboard dock before 1. 2. Insert the HP Recovery media. Access BIOS:
For computers or tablets with keyboards attached:
Turn on or restart the computer or tablet, quickly press esc, and then press f9 for boot options. For tablets without keyboards:
Turn on or restart the tablet, and then quickly hold down the volume down button; then select f9.
- or -
Turn on or restart the tablet, and then quickly hold down the Windows button; then select f9. 3. 4. Select the optical drive or USB flash drive from which you want to boot. Follow the on-screen instructions. Restore and recovery 19 Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: After you remove the HP Recovery partition, you will not be able to perform System Recovery or create HP recovery media from the HP Recovery partition. So before you remove the Recovery partition, create HP Recovery media; see Creating HP Recovery media (select products only) on page 15. NOTE: The Remove Recovery Partition option is only available on products that support this function. Follow these steps to remove the HP Recovery partition:
1. Type recovery in the taskbar search box, and then select HP Recovery Manager. Select Remove Recovery Partition, and then follow the on-screen instructions. 2. 20 Chapter 6 Backing up, restoring, and recovering 7 Maintenance It is important that you perform simple maintenance of your computer to be sure that it works at peak performance. Schedules and tasks Follow these instructions at the recommended intervals for proper maintenance. Weekly Software cleanup Use Disk Cleanup or safe third-party cleaning tools to remove junk files and temporary files that accumulate and slow down your system. Also, check for programs you no longer need and uninstall them. To run Disk Cleanup:
1. 2. Type disk in the taskbar search box, and then select Free up disk space by deleting unnecessary files or Uninstall apps to free up disk space. Follow the on-screen instructions. Defragmenting and optimizing Use Disk Defragmenter to defragment and optimize your hard drive to keep your hard disk in good condition and improve system performance. Frequently performing this task does not harm your system. To run Disk Defragmenter:
1. 2. 3. Connect the computer to AC power. Type defragment in the taskbar search box, and then select Defragment and optimize your drives. Follow the on-screen instructions. Virus scan Perform a full virus scan every week to catch viruses that might have slipped through unnoticed. Most antivirus products have a scheduling feature to keep track of this automatically. Monthly Hardware cleaning Thoroughly clean the outside of your computer. Software updates Use Windows Update to fix operating system bugs and improve performance. Also, be sure to check for driver updates for your hardware and new versions of your favorite programs. Windows Update Run Windows Update to install updates. Yearly System Recovery As needed Backing up your data In time, your system might still slow down, depending on the computer usage. Use System Recovery to wipe your Windows operating system installation clean, restoring it to the original configuration when you first started your system. Make a backup of important data files before proceeding with a System Recovery. See Backing up, restoring, and recovering on page 15 for further details. Use CD or DVD recording software that is installed on your computer to create (or burn) backup discs of important information, including personal files, e-mail messages, and Website bookmarks. You can also move data to an external hard drive. Schedules and tasks 21 Cleaning your computer Use the following products to safely clean your computer:
Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (for example, disposable wipes, which come in a variety of brands) Alcohol-free glass-cleaning fluid Water with mild soap solution Dry microfiber cleaning cloth or a chamois (static-free cloth without oil) Static-free cloth wipes CAUTION: Avoid strong cleaning solvents that can permanently damage your computer. If you are not sure that a cleaning product is safe for your computer, check the product contents to make sure that ingredients such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons are not included in the product. Fibrous materials, such as paper towels, can scratch the computer. Over time, dirt particles and cleaning agents can get trapped in the scratches. Cleaning procedures Follow the procedures in this section to safely clean your computer. WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is turned on. Turn off the computer. Disconnect AC power. Disconnect all powered external devices. CAUTION: To prevent damage to internal components, do not spray cleaning agents or liquids directly on any computer surface. Liquids dripped on the surface can permanently damage internal components. Cleaning the display CAUTION: Do not spray or place the cleaner directly on the screen. Gently wipe the sides and the surface of the display using a soft, lint-free cloth moistened with an alcohol-
free glass cleaner. Cleaning the computer vents Air vents keep the computer cool. Keep these vents clean by using a small, battery-powered vacuum cleaner.
(A battery-powered vacuum cleaner eliminates the risk of electric shock.) 1. 2. Vacuum the vents on the computer case. Remove any debris that has accumulated in and around the computer connectors (for example, the Ethernet and USB connectors). 22 Chapter 7 Maintenance Cleaning the keyboard or mouse WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface. CAUTION: To prevent damage to internal components, do not allow liquids to drip between the keys. To clean the keyboard or mouse, use a soft microfiber cloth or a chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe. To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a can of compressed air with a straw extension. If you have a roller-ball mouse, clean the ball and rollers inside. 1. Turn the mouse upside down, and rotate the ball-cover ring counterclockwise to remove the ring and release the roller ball. Rinse the roller ball with soap and warm water. Clean the rollers inside the mouse with a cotton swab dampened with isopropyl (rubbing) alcohol. After the roller ball and rollers are completely dry, replace the ball and ball-cover ring. 2. 3. 4. Cleaning your computer 23 8 Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components. NOTE: To start BIOS on a convertible computer, your computer must be in notebook mode and you must use the keyboard attached to your tablet. The on-screen keyboard, which displays in tablet mode, cannot access BIOS. To start HP PC Hardware Diagnostics UEFI:
1. Start BIOS:
Computers or tablets with keyboards:
Turn on or restart the computer, quickly press esc. Tablets without keyboards:
Turn on or restart the tablet, and then quickly hold down the volume down button.
- or -
Turn on or restart the tablet, and then quickly hold down the Windows button. 2. Press or tap f2. The BIOS searches three places for the diagnostic tools, in the following order:
a. Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 24. b. c. Hard drive BIOS 3. When the diagnostic tool opens, select the type of diagnostic test you want to run, and then follow the on-screen instructions. On a tablet, press the volume down button to stop a diagnostic test. NOTE:
If you need to stop a diagnostic test on computers or tablets with a keyboard, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device There are two options to download HP PC Hardware Diagnostics to a USB device:
Download the latest UEFI version:
1. 2. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed. In the HP PC Hardware Diagnostics section, click the Download link, and then select Run. 24 Chapter 8 Using HP PC Hardware Diagnostics (UEFI) Download any version of UEFI for a specific product:
1. 2. 3. Go to http://www.hp.com/support, and then select your country. The HP Support page is displayed. Click Drivers & Downloads. In the text box, enter the product name, and then click Go. or Click Find Now to let HP automatically detect your product. Select your computer, and then select your operating system. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version you want. 4. 5. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 25 9 Specifications Operating specifications NOTE: To determine the exact electrical ratings of your computer, refer to the computer ratings label, located on the outside of the computer. Factor Operating temperature Storage temperature Operating humidity Operating altitude Storage altitude Metric 5C to 35C
-20C to 60C U.S. 41F to 95F 22F to 149F 15% to 80% @ 26C 15% to 80% @ 78F 0 m to 2000 m 0 m to 4572 m 0 ft to 6561 ft 0 ft to 15000 ft 26 Chapter 9 Specifications 10 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contactfor example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:
If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. Keep components in their electrostatic-safe containers until you are ready to install them. Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible. Use nonmagnetic tools. Before handling components, discharge static electricity by touching an unpainted metal surface. If you remove a component, place it in an electrostatic-safe container. 27 11 Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies. Use the Search feature on your device to locate more information about assistive features. NOTE:
support for that product. For additional information about a particular assistive technology product, contact customer Contacting support We are constantly refining the accessibility of our products and services and welcome feedback from users. If you have an issue with a product or would like to tell us about accessibility features that have helped you, please contact us at +1 (888) 259-5707, Monday through Friday, 6 a.m. to 9 p.m. North American Mountain Time. If you are deaf or hard-of-hearing and use TRS/VRS/WebCapTel, contact us if you require technical support or have accessibility questions by calling +1 (877) 656-7058, Monday through Friday, 6 a.m. to 9 p.m. North American Mountain Time. NOTE: Support is in English only. 28 Chapter 11 Accessibility 12 Support information How to get help HP support can help you get the most from your computer. You will find what you need with tools located on your computer and with information available on the Web, by phone, or through your local retailer. Before contacting HP support, its important to have the following information handy:
Model number Product number Serial number Software build number Operating system Purchase date Please take a moment to write down your product information for future reference. The first four items on the list (model number, product number, serial number, and software build number) can be viewed by using HP Support Information. Type support in the taskbar search box, and then select HP Support Information. Dont forget to register at http://www.hp.com/apac/register. Where to get help Use the Get started app for help with hardware and software questions. Select the Start button, and then select the Get started app. Use HP Support Assistant. Type support in the taskbar search box, and then select the HP Support Assistant app. or Click the question mark icon in the taskbar. HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following:
Online chat with an HP technician Support telephone numbers HP service center locations For help online, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Telephone assistance to get you up and running is covered for thirty (30) days from the time you purchase your computer. After thirty (30) days, there may be a charge, but the helpful support is still available. How to get help 29 Customer support for repairs If your computer needs to be repaired, or to have parts replaced, you have two choices:
You can easily replace many of your computer parts that are considered consumer replaceable. This is the fastest method of repair, because many times we can send the part directly to your home or business in a few days. (This option may not be available in all countries or regions.) If a repair is necessary, HP support will make arrangements to repair your computer. These services are covered during the warranty period. There are some limitations and exclusions to the warranty (as well as some important details), which are described in the HP Worldwide Limited Warranty and Technical Support guide. Before upgrading your hardware If you intend to upgrade any of your hardware, do it only after you set up your new computer. For instructions on setting up your computer, see the Setup Instructions or Quick Setup poster or Setting up your computer on page 3. If you have any problems setting up your system and turning it on, immediately contact HP support using the procedures given earlier in this chapter. This must be done first before attempting to upgrade your system. By breaking the security seal on the back of the computer, you confirm that the computer was working properly before you attempted to upgrade your system. After the security seal has been broken, your computer is then, to the extent allowed by local law, covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support guide. 30 Chapter 12 Support information Index A accessibility 28 action keys 5 B backups 15 boot order changing 19 C caring for your computer 22 cleaning your computer 22 computer security features 8 troubleshooting 9 E electrostatic discharge 27 F fn key 5 H help and support 1, 29 hot keys 5 HP PC Hardware Diagnostics (UEFI) using 24 HP Recovery Manager correcting boot problems 19 starting 18 HP Recovery media creating 15 recovery 18 HP Recovery partition recovery 18 removing 20 I internet, connecting 4 M maintenance, schedules and tasks 21 minimized image recovery 18 minimized image, creating 17 O operating specifications 26 original system recovery 17 R recover options 17 recovery discs 16, 18 HP Recovery Manager 17 media 18 starting 18 supported discs 16 system 17 USB flash drive 18 using HP Recovery media 16 recovery media creating 15 creating using HP Recovery Manager 16 recovery partition removing 20 S security features 8 support 29 supported discs, recovery 16 system recovery 17 system restore point creating 16 system restore point, creating 15 T troubleshooting computer does not start 9 display (monitor) 10 Internet access 12 keyboard and mouse (wireless) 11 keyboard and mouse (with cable) 11 power 10 software 13 speakers and sound 11 W Windows system restore point 15, 16 Windows tools using 16 Index 31
1 | User Manual (Statement) | Users Manual | 1.79 MiB | May 07 2017 / January 10 2017 |
Regulatory, Safety, and Environmental Notices User Guide Copyright 20152017 HP Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. Java is a registered trademark of Oracle and/or its affiliates. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Seventh Edition: March 2017 First Edition: August 2015 Document Part Number: 836854-007 About This Guide This guide provides regulatory, safety and environmental information that is compliant with U.S., Canadian, and international regulations for notebook computers, desktops, thin clients, and personal workstations. To access the latest user guides or manuals for your product, go to http://www.support.hp.com. Select Find your product, and then follow the on-screen instructions. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set off in this manner provides important supplemental information. iii iv About This Guide Table of contents 1 Regulatory notices for notebook and tablet computers .................................................................................... 1 Accessing regulatory labels ................................................................................................................................... 1 Federal Communications Commission notice ....................................................................................................... 1 Modifications ....................................................................................................................................... 2 Cables .................................................................................................................................................. 2 Products with wireless LAN devices or HP Mobile Broadband Modules ............................................. 2 Brazil notice ........................................................................................................................................................... 3 Canada notices ....................................................................................................................................................... 3 European Union regulatory notices ....................................................................................................................... 3 Declaration of Conformity ................................................................................................................... 3 Products Sold Before 13 June 2017 ................................................................................. 3 Products Sold After 12 June 2017 .................................................................................... 4 Products with radio functionality (EMF) ........................................................................... 4 Restrictions for products with radio functionality (select products only) ....................... 4 Radio frequency bands and maximum power levels (select products only) ................... 4 European telephone network declaration (Modem/Fax) ................................................. 5 Ergonomics notice ............................................................................................................. 5 Germany (English text) ................................................................................... 5 Germany (Deutscher text) .............................................................................. 5 Australia and New Zealand notice ......................................................................................................................... 5 China WWAN notice ................................................................................................................................................ 6 Japan notice ........................................................................................................................................................... 6 Wireless LAN, Wireless WAN, and Bluetooth certification markings ................................................ 6 Mexico notice ......................................................................................................................................................... 6 Singapore wireless notice ...................................................................................................................................... 7 South Korea notices ............................................................................................................................................... 7 Thailand WWAN wireless notice ............................................................................................................................ 7 Taiwan NCC notices ................................................................................................................................................ 7 Wireless LAN 802.11a devices ............................................................................................................ 7 Wireless LAN 802.11 devices/Bluetooth devices/Short range devices .............................................. 8 Airline travel notice ................................................................................................................................................ 8 User-replaceable battery notices .......................................................................................................................... 8 Factory-sealed battery notices ............................................................................................................................. 8 Laser compliance ................................................................................................................................................... 8 Modem notices ....................................................................................................................................................... 9 Telecommunications device approvals ............................................................................................... 9 v U.S. modem statements ...................................................................................................................... 9 U.S. modem declarations .................................................................................................................. 10 Canada modem statements .............................................................................................................. 12 Japan modem statements ................................................................................................................ 12 New Zealand modem statements ..................................................................................................... 12 Voice support .................................................................................................................. 13 Power cord notice ................................................................................................................................................ 13 Japan power cord notice ................................................................................................................... 13 DC plug of external HP power supply ................................................................................................ 13 Macrovision Corporation notice ........................................................................................................................... 13 2 Regulatory notices for desktops, thin clients, and personal workstations ........................................................ 14 Modem notices ..................................................................................................................................................... 14 Telecommunications device approvals ............................................................................................. 14 U.S. modem statements .................................................................................................................... 14 Canadian modem statements ........................................................................................................... 15 Japanese modem statements ........................................................................................................... 15 New Zealand modem statements ..................................................................................................... 16 Voice support .................................................................................................................. 16 Electromagnetic compatibility notices ................................................................................................................ 16 Federal Communications Commission notice ................................................................................... 17 Modifications ................................................................................................................... 17 Cables .............................................................................................................................. 17 Products with wireless LAN devices ............................................................................... 17 Australia telecom statement ............................................................................................................ 18 Brazil notice ....................................................................................................................................... 19 Canadian notice ................................................................................................................................. 19 European Union regulatory notices .................................................................................................. 19 Declaration of Conformity .............................................................................................. 19 Products Sold Before 13 June 2017 ............................................................. 19 Products Sold After 12 June 2017 ................................................................ 20 Products with radio functionality (EMF) ...................................................... 20 Restrictions for products with radio functionality (select products only) .............................................................................................................. 20 Radio frequency bands and maximum power levels (select products only) .............................................................................................................. 20 European telephone network declaration (Modem/Fax) ............................ 21 Ergonomics notice ........................................................................................ 21 Japan notice ....................................................................................................................................... 21 Wireless LAN and Bluetooth certification markings ....................................................... 21 Mexico notice ..................................................................................................................................... 22 vi South Korea notices .......................................................................................................................... 22 Taiwan NCC notices ............................................................................................................................ 22 Wireless LAN 802.11a devices ........................................................................................ 22 Wireless LAN 802.11 devices/Bluetooth devices/Short range devices ......................... 23 3 Safety notices for notebook and tablet computers ......................................................................................... 24 Heat-related safety warning notice .................................................................................................................... 24 Potential safety conditions notice ....................................................................................................................... 24 Battery notices ..................................................................................................................................................... 24 Headset and earphone volume level notice ........................................................................................................ 25 Power cord notices .............................................................................................................................................. 25 Brazil notice ....................................................................................................................................... 25 Cleaning the keyboard ......................................................................................................................................... 25 Travel notice ........................................................................................................................................................ 25 China safety notices ............................................................................................................................................. 26 China: Altitude notice ........................................................................................................................ 26 China: Tropical warning notice .......................................................................................................... 26 Norway and Sweden: Cable grounding notice for products with a TV tuner ...................................................... 26
......................................................................................................................................... 26 4 Safety notices for desktops, thin clients, and personal workstations ............................................................... 27 Important safety information ............................................................................................................................. 27 Installation conditions ......................................................................................................................................... 28 Battery notices ..................................................................................................................................................... 28 Fan notices ........................................................................................................................................................... 29 Headset and earphone volume level notice ........................................................................................................ 29 Laser safety ......................................................................................................................................................... 29 Power supply and power cord set requirements ................................................................................................ 29 Power supply class I grounding requirements .................................................................................. 29 Brazil notice .................................................................................................................... 30 Denmark .......................................................................................................................... 30 Finland ............................................................................................................................. 30 Norway ............................................................................................................................ 30 Sweden ............................................................................................................................ 30 Power supply requirements .............................................................................................................. 30 For use in Norway ........................................................................................................... 30 Power cord set requirements ............................................................................................................ 30 Japan power cord requirements ....................................................................................................... 31 Pinch hazard ........................................................................................................................................................ 31 TV antenna connectors protection ...................................................................................................................... 31 External television antenna grounding ............................................................................................ 31 vii Lightning protection .......................................................................................................................... 31 Note to CATV system installer ........................................................................................................... 32 China safety notices ............................................................................................................................................. 33 China: Altitude notice ........................................................................................................................ 33 China: Tropical warning notice .......................................................................................................... 33 Germany acoustics notice .................................................................................................................................... 34
......................................................................................................................................... 34 5 Environmental notices for notebook and tablet computers ............................................................................. 35 Electronic hardware, packaging and battery recycling ....................................................................................... 35 Disposal of waste equipment by users ............................................................................................................... 35 Brazil alkaline battery disposal ........................................................................................................................... 35 Brazil hardware recycling information ................................................................................................................ 35 ENERGY STAR Certification (select models only) ............................................................................................... 36 Chemical substances ........................................................................................................................................... 37 China environmental notices ............................................................................................................................... 37 China PC energy label .......................................................................................................................................... 37 China restriction of hazardous substances (RoHS) ............................................................................................. 40 The Table of Hazardous Substances/Elements and their Content ................................................... 40
........................................................................................... 41
(RoHS) ................................................................................................................. 42
....................................................................................................... 42 India restriction of hazardous substances (RoHS) .............................................................................................. 44 Information for European Union Commission Regulation 1275/2008 .............................................................. 44 IT ECO declarations .............................................................................................................................................. 44 Japan restriction of hazardous substances (RoHS) ............................................................................................ 44 Mexico Sustainable Energy Use Law ................................................................................................................... 44 Turkey EEE regulation .......................................................................................................................................... 45 Ukraine restriction of hazardous substances (RoHS) ......................................................................................... 45 Perchlorate materialspecial handling may apply ........................................................................................... 45 TCO Certified ........................................................................................................................................................ 45 6 Environmental notices for desktops, thin clients, and personal workstations .................................................. 47 Electronic hardware, packaging and battery recycling ....................................................................................... 47 Disposal of waste equipment by users ............................................................................................................... 47 Brazil alkaline battery disposal ........................................................................................................................... 47 Brazil hardware recycling information ................................................................................................................ 47 ENERGY STAR Certification (select models only) ............................................................................................... 48 Chemical substances ........................................................................................................................................... 49 Mercury statement .............................................................................................................................................. 49 Perchlorate materialspecial handling may apply ............................................................................................. 49 viii China environmental notices ............................................................................................................................... 49 China PC energy label .......................................................................................................................................... 50 China restriction of hazard substances (ROHS) ................................................................................................... 53 The Table of Hazardous Substances/Elements and their Content ................................................... 53
........................................................................................... 54
(RoHS) ................................................................................................................. 56
....................................................................................................... 56 India restriction of hazardous substances (RoHS) .............................................................................................. 58 Information for European Union Commission Regulation 1275/2008 .............................................................. 58 IT ECO declarations .............................................................................................................................................. 58 Japan restriction of hazardous substances (RoHS) ............................................................................................ 58 Mehiki zakon o uporabi trajnostne energije ...................................................................................................... 58 Turkey EEE regulation .......................................................................................................................................... 59 Omejevanje uporabe nekaterih nevarnih snovi (RoHS) za Ukrajino ................................................................... 59 TCO Certified ........................................................................................................................................................ 59 Index ............................................................................................................................................................. 61 ix x 1 Regulatory notices for notebook and tablet computers This chapter provides country- and region-specific non-wireless and wireless regulatory notices and compliance information for the computer product. Some of these notices may not apply to your product. One or more integrated wireless devices may be installed. In some environments, the use of wireless devices may be restricted. Such restrictions may apply onboard airplanes, in hospitals, near explosives, in hazardous locations, and so on. If you are uncertain of the policy that applies to the use of this product, ask for authorization to use it before you turn it on. Accessing regulatory labels Regulatory labels, which provide country or regional regulatory information (for example, FCC ID), may be physically located on the bottom of the computer, inside the battery bay (select models only), under the removable service door (select models only), on the back of the display, or on the wireless or modem module. Some products may also provide electronic regulatory labels (e-labels) that can be accessed through the system BIOS. NOTE: Electronic labels are not available on all products. NOTE: Devices not for sale or use in the United States may not contain a FCC ID. To view electronic regulatory labels:
1. 2. 3. 4. 5. Turn on or restart the computer, and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen. Press f10 to enter Computer Setup. Use a pointing device or the arrow keys to select Advanced, select Electronic Labels, and then press enter. To view an electronic label, use a pointing device or the arrow keys to select one of the listed items, and then press OK. NOTE: The list of available electronic label items varies depending on the computer model and installed devices. To exit Computer Setup menus without saving your changes:
Select the Exit icon in the lower-right corner of the screen, and then follow the on-screen instructions. or Use the arrow keys to select Main, select Ignore Changes and Exit, and then press enter. Federal Communications Commission notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency Accessing regulatory labels 1 energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio or television technician for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. 2. This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. For questions regarding this product, write to:
HP Inc. 1501 Page Mill Road Palo Alto, CA 94304 or call HP at 650-857-1501. To identify this product, refer to the part, series, or model number found on the product. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by HP may void the user's authority to operate the equipment. Cables To maintain compliance with FCC Rules and Regulations, connections to this device must be made with shielded cables having metallic RFI/EMI connector hoods. Products with wireless LAN devices or HP Mobile Broadband Modules This device must not be co-located or operating in conjunction with any other antenna or transmitter. WARNING! Exposure to Radio Frequency Radiation The radiated output power of this device is below the FCC radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact is minimized during normal operation of tablet PCs and notebook computers. During normal operation of tablet PCs and notebook computers with displays equal to or less than 30.5 cm
(12 inches): To avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antennas should not be less than 2.5 cm (1 inch). To identify the location of the wireless antennas, refer to the computer user guides included with your computer. During normal operation of notebook computers with displays greater than 30.5 cm (12 inches): To avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antennas should not be less than 20 cm (8 inches), including when the computer display is closed. To identify the location of the wireless antennas, refer to the computer user guides included with your computer. 2 Chapter 1 Regulatory notices for notebook and tablet computers Brazil notice Este equipamento opera em carter secundrio, isto , no tem direito a proteo contra interferncia prejudicial, mesmo de estaes do mesmo tipo, e no pode causar interferncia a sistemas operando em carter primrio. Este equipamento atende aos limites de Taxa de Absoro Especfica referente exposio a campos eltricos, magnticos e eletromagnticos de radiofreqncias adotados pela ANATEL. Ao operar o dispositivo a uma distncia muito prxima do seu corpo, utilize um acessrio de armazenamento no metlico para posicionar o dispositivo a uma distncia mnima de 1,5 cm do corpo. Canada notices This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations, CAN ICES-3(B)/NMB-3(B). If this device has WLAN or Bluetooth capability, the device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. WARNING! Exposure to Radio Frequency Radiation: The radiated output power of this device is below the Industry Canada radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact is minimized during normal operation. During normal operation of tablet PCs and notebook computers with displays equal to or less than 30.5 cm
(12 inches): To avoid the possibility of exceeding the Industry Canada radio frequency exposure limits, human proximity to the antennas should not be less than 2.5 cm (1 inch). To identify the location of the wireless antennas, refer to the computer user guides included with your computer. During normal operation of notebook computers with displays greater than 30.5 cm (12 inches): To avoid the possibility of exceeding the Industry Canada radio frequency exposure limits, human proximity to the antennas should not be less than 20 cm (8 inches), including when the computer display is closed. To identify the location of the wireless antennas, refer to the computer user guides included with your computer. CAUTION: When using IEEE 802.11a wireless LAN, this product is restricted to indoor use, due to its operation in the 5.15- to 5.25-GHz frequency range. Industry Canada requires this product to be used indoors for the frequency range of 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-
channel mobile satellite systems. High-power radar is allocated as the primary user of the 5.25- to 5.35-GHz and 5.65- to 5.85-GHz bands. These radar stations can cause interference with and/or damage to this device. The antennas for this device are not replaceable. Any attempt at user access will damage your computer. European Union regulatory notices Declaration of Conformity Products Sold Before 13 June 2017 Products bearing the CE marking comply with one or more of the following EU Directives as may be applicable:
R&TTE Directive 1999/5/EC; Low Voltage Directive 2014/35/EU; EMC Directive 2014/30/EU; Ecodesign Directive 2009/125/EC; RoHS Directive 2011/65/EU. Brazil notice 3 Compliance with these directives is assessed using applicable European Harmonised Standards. The full Declaration of Conformity can be found at the following web site: http://www.hp.eu/certificates
(Search with the product model name or its Regulatory Model Number (RMN), which may be found on the regulatory label.) The point of contact for regulatory matters is HP Deutschland GmbH, HQ-TRE, 71025, Boeblingen, Germany. Products Sold After 12 June 2017 Products bearing the CE marking comply with one or more of the following EU Directives as may be applicable:
RED 2014/53/EU; Low Voltage Directive 2014/35/EU; EMC Directive 2014/30/EU; Ecodesign Directive 2009/125/EC; RoHS Directive 2011/65/EU. Compliance with these directives is assessed using applicable European Harmonised Standards. The full Declaration of Conformity can be found at the following web site: http://www.hp.eu/certificates
(Search with the product model name or its Regulatory Model Number (RMN), which may be found on the regulatory label.) The point of contact for regulatory matters is HP Deutschland GmbH, HQ-TRE, 71025, Boeblingen, Germany. Products with radio functionality (EMF) This product incorporates a radio transmitting and receiving device. For notebook computers in normal use, a separation distance of 20 cm ensures that radio frequency exposure levels comply with EU requirements. Products designed to be operated at closer proximities, such as tablet computers, comply with applicable EU requirements in typical operating positions. Products can be operated without maintaining a separation distance unless otherwise indicated in instructions specific to the product. Restrictions for products with radio functionality (select products only) CAUTION: IEEE 802.11x wireless LAN with 5.155.35 GHz frequency band is restricted for indoor use only in all European Union member states, EFTA (Iceland, Norway, Liechtenstein), and most other European countries (e.g., Switzerland, Turkey, Republic of Serbia). Using this WLAN application outdoors might lead to interference issues with existing radio services. CAUTION: Fixed outdoor installations for WiGig application (5766 GHz frequency band) are excluded in all European Union member states, EFTA (Iceland, Norway, Liechtenstein), and other European countries (e.g. Switzerland, Turkey, Republic of Serbia). Radio frequency bands and maximum power levels (select products only) Radio Technology Bluetooth; 2, 4 GHz NFC; 13, 56 MHz WLAN Wi-FI 802.11x; 2, 4 GHz WLAN Wi-FI 802.11x; 5 GHz WWAN 4G LTE; 700/800/900/1800/2100/2600 MHz WWAN 3G UTMS; 900/2100 MHz Maximum Transmit Power EIRP (mW) 10 10 100 200 1259 1259 4 Chapter 1 Regulatory notices for notebook and tablet computers Radio Technology Maximum Transmit Power EIRP (mW) WWAN 2G GSM GPRS EDGE; 900 MHz WWAN 2G GSM GPRS EDGE; 1800 MHz WiGig 802.11ad; 60 GHz 3467 3162 10000 NOTE: Use only HP-supported software drivers and correct country settings to ensure compliance. European telephone network declaration (Modem/Fax) The product herewith complies with the requirements of the applicable Directive and carries the CE marking accordingly. However, due to differences between the individual PSTNs provided in different countries/
regions, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. Ergonomics notice Germany (English text) When a mobile computer is used at the office workstation for display work tasks where the Visual Display Unit
(VDU) Directive 90/270/EEC is applicable, an adequate external keyboard is required. Depending on the application and task, an adequate external monitor may also be necessary to attain working conditions comparable to a workstation setup. Ref: EK1-ITB 2000 (voluntary GS certification) Mobile computers bearing the "GS" approval mark meet the applicable ergonomic requirements. Without external keyboards, they are suitable only for short-time use of VDU tasks. During mobile use with disadvantageous illumination conditions (e.g. direct sun light) reflections may occur, which result in reduced readability. Germany (Deutscher text) Wird ein mobiler Computer fr Bildschirmarbeitsaufgaben verwendet, wo die Richtlinie 90/270/EEG
(Bildschirmarbeitsrichtlinie) anzuwenden ist, wird eine geeignete externe Tastatur notwendig. Abhngig von der Anwendung und der Aufgabe kann ein geeigneter externer Monitor erforderlich sein, um vergleichbare Arbeitsbedingungen zu einem stationren Arbeitsplatz zu erreichen. Ref: EK1-ITB 2000 (freiwillige GS Zertifizierung) Mobile Computer, welche das "GS" Zeichen tragen, entsprechen den ergonomischen Anforderungen und sind nur fr kurzzeitige Benutzung von Bildschirmarbeitsaufgaben geeignet. Bei mobiler Nutzung mit ungnstigen Lichtverhltnissen (z.B. direkte Sonneneinstrahlung) kann es zu Reflexionen und damit zu Einschrnkungen der Lesbarkeit der dargestellten Zeichen kommen. Australia and New Zealand notice This equipment incorporates a radio transmitting and receiving device. In normal use, a separation distance of 20 cm ensures that radio frequency exposure levels comply with the Australian and New Zealand Standards. Australia and New Zealand notice 5 China WWAN notice Japan notice V-2 VCCI32-1 5GHz Wireless LAN, Wireless WAN, and Bluetooth certification markings This product contains certified radio equipment. Some products may use electronic regulatory labels (e-labels). To view the certification mark and numbers on an e-label, please refer to the previous Accessing regulatory labels section. e e Mexico notice Declaracin para Mxico La operacin de este equipo est sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operacin no deseada. The regulatory model number for this product is on the regulatory label. 6 Chapter 1 Regulatory notices for notebook and tablet computers If your product is provided with wireless accessories such as a keyboard or mouse and you need to identify the model of the accessory, refer to the label included on that accessory. The regulatory model number for this product is on the regulatory label. Singapore wireless notice Turn off any WWAN devices while you are onboard aircraft. The use of these devices onboard aircraft is illegal, may be dangerous to the operation of the aircraft, and may disrupt the cellular network. Failure to observe this instruction may lead to suspension or denial of cellular services to the offender, or legal action, or both. Users are reminded to restrict the use of radio equipment in fuel depots, chemical plants, and where blasting operations are in progress. As with other mobile radio transmitting equipment, users are advised that for satisfactory operation of the equipment and for the safety of personnel, no part of the human body should be allowed to come too close to the antennas during operation of the equipment. This device has been designed to comply with applicable requirements for exposure to radio waves, based on scientific guidelines that include margins intended to assure the safety of all people, regardless of health and age. These radio wave exposure guidelines employ a unit of measurement known as the specific absorption rate (SAR). Tests for SAR are conducted using standardized methods, with the phone transmitting at its highest certified power level in all used frequency bands. The SAR data information is based on CENELEC's standards EN50360 and EN50361, which use the limit of 2 watts per kilogram, averaged over 10 grams of tissue. South Korea notices Thailand WWAN wireless notice This telecom equipment has complied with NTC regulations. Taiwan NCC notices Wireless LAN 802.11a devices Singapore wireless notice 7 Wireless LAN 802.11 devices/Bluetooth devices/Short range devices Airline travel notice Use of electronic equipment onboard commercial aircraft is at the discretion of the airline. User-replaceable battery notices When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, refer to the HP Web site at http://www.hp.com/
recycle. For information about removing a user-replaceable battery, refer to the user guide included with the product. Factory-sealed battery notices The battery[ies] in this product cannot be easily replaced by users themselves. Removing or replacing the battery could affect your warranty coverage. If a battery is no longer holding a charge, contact support. When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. Laser compliance WARNING! Use of controls or adjustments, or performance of procedures other than those specified in the laser product installation guide, may result in hazardous radiation exposure. To reduce the risk of exposure to hazardous radiation:
Do not try to open the module enclosure. There are no user-serviceable components inside. Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified in the laser product installation guide. Allow only authorized service providers to repair the unit. 8 Chapter 1 Regulatory notices for notebook and tablet computers This product may be provided with an optical storage device (for example, a CD or DVD drive) and/or a fiber optic transceiver. Each of these devices that contain a laser is classified as a Class 1 Laser Product in accordance with IEC/EN 60825-1 and meets the requirements for safety of that standard. Each laser product complies with US FDA regulations of 21 CFR 1040.10 and 1040.11 or complies with those regulations except for deviations pursuant to Laser Notice No. 50 dated June 24, 2007. Modem notices WARNING! To reduce the risk of fire, electric shock, and injury to persons when using this device, always follow basic safety precautions, including the following:
Do not use this product near waterfor example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Avoid using this product during an electrical storm. There is a remote risk of electric shock from lightning. Do not use this product to report a gas leak while in the vicinity of the leak. Always disconnect the modem cable before opening the equipment enclosure or touching an uninsulated modem cable, jack, or internal component. If this product was not provided with a telephone line cord, use only No. 26 AWG or larger telecommunication line cord. Do not plug a modem or telephone cable into the RJ-45 (network) jack. SAVE THESE INSTRUCTIONS. Telecommunications device approvals The telecommunications device in the computer is approved for connection to the telephone network in the countries and regions whose approval markings are indicated on the product label located on the bottom of the computer or on the modem. Refer to the user guide included with the product to ensure that the product is configured for the country or region in which the product is located. Selecting a country or region other than the one in which it is located may cause the modem to be configured in a way that violates the telecommunication regulations/laws of that country or region. In addition, the modem may not function properly if the correct country or region selection is not made. If, when you select a country or region, a message appears that states that the country or region is not supported, this means that the modem has not been approved for use in this country or region and thus should not be used. U.S. modem statements This equipment complies with Part 68 of the FCC Rules and the requirements adopted by the ACTA. On the bottom of the computer or on the modem is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. Provide this information to the telephone company if you are requested to do so. Modem notices 9 Applicable certification jack USOC = RJ11C. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all locations, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. If this HP equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But, if advance notice isn't practical, the telephone company will notify you as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes to its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted telephone service. If trouble is experienced with this equipment, call technical support. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. You should perform repairs only to the equipment specifically discussed in the Troubleshooting section of the user guide, if one is provided. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of this HP equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business, other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-
distance transmission charges). In order to program this information into your fax machine, you should complete the steps outlined in the faxing software instructions. U.S. modem declarations Refer to the following modem vendor declarations for the modem device installed in your computer:
10 Chapter 1 Regulatory notices for notebook and tablet computers Modem notices 11 Canada modem statements This equipment meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number, REN, is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all devices does not exceed 5. The REN for this terminal equipment is 1.0. Japan modem statements If the computer does not have the Japanese certification mark on the bottom of the computer, refer to the appropriate certification marking below. The Japanese certification mark for the V.92 56K Data/Fax Modem is below:
New Zealand modem statements The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances. If this device is equipped with pulse dialing, note that there is no guarantee that Telecom lines will always continue to support pulse dialing. Use of pulse dialing, when this equipment is connected to the same line as other equipment, may give rise to bell tinkle or noise and may also cause a false answer condition. Should such problems occur, the user should not contact the Telecom Faults Service. Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this device. The associated equipment shall be set to operate within the following limits for compliance with Telecom's Specifications:
a. There shall be no more than 10 call attempts to the same number within any 30-minute period for any single manual call initiation. The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt. b. c. Where automatic calls are made to different numbers, the equipment shall be set to go on-hook for a period of not less than 5 seconds between the end of one attempt and the beginning of the next attempt. The equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing (So set between 2 and 10). d. 12 Chapter 1 Regulatory notices for notebook and tablet computers Voice support All persons using this device for recording telephone conversations shall comply with New Zealand law. This requires that at least one party to the conversation is aware that it is being recorded. In addition, the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose for its collection, how it is to be used, and what is disclosed to any other party. This equipment shall not be set to make automatic calls to the Telecom 111' Emergency Service. Power cord notice If you were not provided with a power cord for the computer or for an external power accessory intended for use with the computer, you should purchase a power cord that is approved for use in your country or region. The power cord must be rated for the product and for the voltage and current marked on the product's electrical ratings label. The voltage and current rating of the cord should be greater than the voltage and current rating marked on the product. In addition, the diameter of the wire must be a minimum of 0.75 mm/
18AWG, and the length of the cord must be between 1.0 m (3.2 ft) and 2 m (6.56 ft). If you have questions about the type of power cord to use, contact your authorized service provider. A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or against it. Particular attention should be paid to the plug, electrical outlet, and the point where the cord exits from the product. Japan power cord notice DC plug of external HP power supply Macrovision Corporation notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only, unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. Power cord notice 13 2 Regulatory notices for desktops, thin clients, and personal workstations Modem notices WARNING! To reduce the risk of fire, electric shock, and injury to persons when using this device, always follow basic safety precautions, including the following:
Do not use this product near waterfor example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Avoid using this product during an electrical storm. There is a remote risk of electric shock from lightning. Do not use this product to report a gas leak while in the vicinity of the leak. Always disconnect the modem cable before opening the equipment enclosure or touching an uninsulated modem cable, jack, or internal component. If this product was not provided with a telephone line cord, use only No. 26 AWG or larger telecommunication line cord. Do not plug a modem or telephone cable into the RJ-45 (Ethernet network) jack. SAVE THESE INSTRUCTIONS. Telecommunications device approvals The telecommunications device in the computer is approved for connection to the telephone network in the countries and regions whose approval markings are indicated on the product label located on the bottom of the computer or on the modem. Refer to the user guide included with the product to ensure that the product is configured for the country or region in which the product is located. Selecting a country or region other than the one in which it is located may cause the modem to be configured in a way that violates the telecommunication regulations/laws of that country or region. In addition, the modem may not function properly if the correct country or region selection is not made. If, when you select a country or region, a message appears that states that the country or region is not supported, this means that the modem has not been approved for use in this country or region and thus should not be used. U.S. modem statements This equipment complies with Part 68 of the FCC Rules and the requirements adopted by the ACTA. On the bottom of the computer or on the modem is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. Provide this information to the telephone company if you are requested to do so. Applicable certification jack USOC = RJ11C. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. 14 Chapter 2 Regulatory notices for desktops, thin clients, and personal workstations The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all locations, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. If this HP equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But, if advance notice isn't practical, the telephone company will notify you as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes to its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted telephone service. If trouble is experienced with this equipment, call technical support. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. You should perform repairs only to the equipment specifically discussed in the Troubleshooting section of the user guide, if one is provided. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of this HP equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business, other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-
distance transmission charges). In order to program this information into your fax machine, you should complete the steps outlined in the faxing software instructions. Canadian modem statements This equipment meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number, REN, is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all devices does not exceed 5. The REN for this terminal equipment is 1.0. Japanese modem statements If the computer does not have the Japanese certification mark on the bottom of the computer, refer to the appropriate certification marking below. The Japanese certification mark for the LSI Corporation PCI-SV92EX Soft modem is below:
Modem notices 15 New Zealand modem statements The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances. If this device is equipped with pulse dialing, note that there is no guarantee that Telecom lines will always continue to support pulse dialing. Use of pulse dialing, when this equipment is connected to the same line as other equipment, may give rise to bell tinkle or noise and may also cause a false answer condition. Should such problems occur, the user should not contact the Telecom Faults Service. Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this device. The associated equipment shall be set to operate within the following limits for compliance with Telecom's Specifications:
a. There shall be no more than 10 call attempts to the same number within any 30-minute period for any single manual call initiation. The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt. b. c. Where automatic calls are made to different numbers, the equipment shall be set to go on-hook for a period of not less than 5 seconds between the end of one attempt and the beginning of the next attempt. The equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing (So set between 2 and 10). d. Voice support All persons using this device for recording telephone conversations shall comply with New Zealand law. This requires that at least one party to the conversation is aware that it is being recorded. In addition, the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose for its collection, how it is to be used, and what is disclosed to any other party. This equipment shall not be set to make automatic calls to the Telecom 111' Emergency Service. Electromagnetic compatibility notices This guide provides country- and region-specific nonwireless and wireless regulatory notices and compliance information for the computer product. Some of these notices may not apply to your product. One or more integrated wireless devices may be installed. In some environments, the use of wireless devices may be restricted. Such restrictions may apply onboard airplanes, in hospitals, near explosives, in hazardous 16 Chapter 2 Regulatory notices for desktops, thin clients, and personal workstations locations, and so on. If you are uncertain of the policy that applies to the use of this product, ask for authorization to use it before you turn it on. Federal Communications Commission notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio or television technician for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. 2. This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. For questions regarding this product, write to:
HP Inc. 1501 Page Mill Road Palo Alto, CA 94304 or call HP at 650-857-1501. To identify this product, refer to the part, series, or model number found on the product. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by HP Inc. may void the user's authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations. Products with wireless LAN devices This product may be equipped with a wireless LAN device. This device must not be co-located or operating in conjunction with any other antenna or transmitter. Electromagnetic compatibility notices 17 WARNING! Exposure to Radio Frequency Radiation The radiated output power of this device is below the FCC radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact is minimized during normal operation. During normal operation: To avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antennae should not be less than 20 cm (8 inches). To identify the location of the wireless antennae, refer to the documentation included with the computer. Australia telecom statement The computer must be connected to the Telecommunication Network through a line cord that meets the requirements of AS/CA S008. WARNING! Modems without integral RJ11 connector that are shipped with this computer should not be installed in any other device. This equipment incorporates a radio transmitting and receiving device. In normal use, a separation distance of 20 cm ensures that radio frequency exposure levels comply with the Australian and New Zealand Standards. 18 Chapter 2 Regulatory notices for desktops, thin clients, and personal workstations Brazil notice Este equipamento opera em carter secundrio, isto , no tem direito a proteo contra interferncia prejudicial, mesmo de estaes do mesmo tipo, e no pode causar interferncia a sistemas operando em carter primrio. CAUTION: A alimentao de energia predefinida para 220/230Vv. Se voc possuir tomada eltrica de 110/115Vv, por favor, altere a chave na parte traseira do seu computador para a tenso correta. Canadian notice This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations, CAN ICES-3(B)/NMB-3(B). If this device has WLAN or Bluetooth capability, this device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. WARNING! Exposure to Radio Frequency Radiation The radiated output power of this device is below the Industry Canada radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact is minimized during normal operation. During normal operation: To avoid the possibility of exceeding the Industry Canada radio frequency exposure limits, human proximity to the antennae should not be less than 20 cm (8 inches). To identify the location of the wireless antennae, refer to the documentation included with the computer. CAUTION: When using IEEE 802.11a wireless LAN, this product is restricted to indoor use, due to its operation in the 5.15- to 5.25-GHz frequency range. Industry Canada requires this product to be used indoors for the frequency range of 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-
channel mobile satellite systems. High-power radar is allocated as the primary user of the 5.25- to 5.35-GHz and 5.65- to 5.85-GHz bands. These radar stations can cause interference with and/or damage to this device. The antenna for this device is not replaceable. Any attempt at user modification may damage your computer. European Union regulatory notices Declaration of Conformity Products Sold Before 13 June 2017 Products bearing the CE marking comply with one or more of the following EU Directives as may be applicable:
R&TTE Directive 1999/5/EC; Low Voltage Directive 2014/35/EU; EMC Directive 2014/30/EU; Ecodesign Directive 2009/125/EC; RoHS Directive 2011/65/EU. Compliance with these directives is assessed using applicable European Harmonised Standards. The full Declaration of Conformity can be found at the following web site: http://www.hp.eu/certificates
(Search with the product model name or its Regulatory Model Number (RMN), which may be found on the regulatory label.) The point of contact for regulatory matters is HP Deutschland GmbH, HQ-TRE, 71025, Boeblingen, Germany. Electromagnetic compatibility notices 19 Products Sold After 12 June 2017 Products bearing the CE marking comply with one or more of the following EU Directives as may be applicable:
RED 2014/53/EU; Low Voltage Directive 2014/35/EU; EMC Directive 2014/30/EU; Ecodesign Directive 2009/125/EC; RoHS Directive 2011/65/EU. Compliance with these directives is assessed using applicable European Harmonised Standards. The full Declaration of Conformity can be found at the following web site: http://www.hp.eu/certificates
(Search with the product model name or its Regulatory Model Number (RMN), which may be found on the regulatory label.) The point of contact for regulatory matters is HP Deutschland GmbH, HQ-TRE, 71025, Boeblingen, Germany. Products with radio functionality (EMF) This product incorporates a radio transmitting and receiving device. For computers in normal use, a separation distance of 20 cm ensures that radio frequency exposure levels comply with EU requirements. Products designed to be operated at closer proximities, such as tablet computers, comply with applicable EU requirements in typical operating positions. Products can be operated without maintaining a separation distance unless otherwise indicated in instructions specific to the product. Restrictions for products with radio functionality (select products only) CAUTION: IEEE 802.11x wireless LAN with 5.155.35 GHz frequency band is restricted for indoor use only in all European Union member states, EFTA (Iceland, Norway, Liechtenstein), and most other European countries (e.g., Switzerland, Turkey, Republic of Serbia). Using this WLAN application outdoors might lead to interference issues with existing radio services. CAUTION: Fixed outdoor installations for WiGig application (5766 GHz frequency band) are excluded in all European Union member states, EFTA (Iceland, Norway, Liechtenstein), and other European countries (e.g. Switzerland, Turkey, Republic of Serbia). Radio frequency bands and maximum power levels (select products only) Radio Technology Bluetooth; 2, 4 GHz NFC; 13, 56 MHz WLAN Wi-FI 802.11x; 2, 4 GHz WLAN Wi-FI 802.11x; 5 GHz WWAN 4G LTE; 700/800/900/1800/2100/2600 MHz WWAN 3G UTMS; 900/2100 MHz WWAN 2G GSM GPRS EDGE; 900 MHz WWAN 2G GSM GPRS EDGE; 1800 MHz WiGig 802.11ad; 60 GHz Maximum Transmit Power EIRP (mW) 10 10 100 200 1259 1259 3467 3162 10000 NOTE: Use only HP-supported software drivers and correct country settings to ensure compliance. 20 Chapter 2 Regulatory notices for desktops, thin clients, and personal workstations European telephone network declaration (Modem/Fax) The product herewith complies with the requirements of the applicable Directive and carries the CE marking accordingly. However, due to differences between the individual PSTNs provided in different countries/
regions, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. This equipment has been designed to work with analogue DTMF Networks. This equipment may have internetworking difficulties in PSTN networks that only support Pulse Dialing. Please consult with your network operator for further assistance. Ergonomics notice Germany (English text) A computer system comprising HP brand products meets the applicable ergonomic requirements if all affected constituent products bear the "GS" approval mark, for example Business Desktop PC, keyboard, PC-
mouse and monitor. Germany (Deutscher text) Ein aus HP Produkten bestehendes Computersystem erfllt die anwendbaren ergonomischen Anforderungen, wenn alle verwendeten Komponenten das GS Zeichen tragen, wie z. B. Business Desktop PC, Tastatur, PC-
Maus und Bildschirm. Japan notice V-2 VCCI32-1 5GHz Wireless LAN and Bluetooth certification markings If this device contains radio equipment, it is certified radio equipment. Electromagnetic compatibility notices 21 Some products may use electronic regulatory labels (e-labels). To view the certification mark and numbers on an e-label, please refer to the previous Accessing regulatory labels section. e e Mexico notice Declaracin para Mxico La operacin de este equipo est sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operacin no deseada. If your product is provided with wireless accessories such as a keyboard or mouse and you need to identify the model of the accessory, refer to the label included on that accessory. South Korea notices Taiwan NCC notices Wireless LAN 802.11a devices 22 Chapter 2 Regulatory notices for desktops, thin clients, and personal workstations Wireless LAN 802.11 devices/Bluetooth devices/Short range devices Electromagnetic compatibility notices 23 3 Safety notices for notebook and tablet computers WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo and on the Documentation CD that is included with the product. Heat-related safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC/EN 60950). Potential safety conditions notice If you notice any of the following conditions (or if you have other safety concerns), do not use the computer:
crackling, hissing, or popping sound, or a strong odor or smoke coming from the computer. It is normal for these conditions to appear when an internal electronic component fails in a safe and controlled manner. However, these conditions may also indicate a potential safety issue. Do not assume it is a safe failure. Turn off the computer, disconnect it from its power source, and contact technical support for assistance. Battery notices WARNING! Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short external contacts; do not dispose of in fire or water. WARNING! Keep new and used batteries away from children. WARNING! To reduce potential safety issues, only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased as an accessory from HP should be used with the computer. WARNING! Do not ingest battery, a Chemical Burn Hazard. WARNING! This product contains a coin/button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death. WARNING!
from children. If the battery compartment does not close securely, stop using the product and keep it away 24 Chapter 3 Safety notices for notebook and tablet computers If you think batteries might have been swallowed or placed inside any part of the body, seek WARNING!
immediate medical attention. WARNING!
explosion or the leakage of flammable liquid or gas. WARNING! A battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable liquid or gas. Leaving a battery in an extremely high temperature surrounding environment can result in an Headset and earphone volume level notice WARNING!
To prevent possible hearing damage, do not listen at high volume levels for long periods. Adjustment of the volume control as well as the equalizer to other settings than the center position may increase the ear-/headphones output voltage and therefore the sound pressure level. The use of factors influencing the ear-/headphones output other than those specified by the manufacturer (e.g. operating system, equalizer software, firmware, driver) may increase the ear-/headphones output voltage and therefore the sound pressure level. Power cord notices WARNING! To reduce the risk of electric shock or damage to the equipment:
Plug the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the computer by unplugging the power cord from the AC outlet. If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-
pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature. WARNING! To reduce potential safety issues, only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or an AC adapter purchased as an accessory from HP should be used with the computer. Brazil notice Este equipamento deve ser conectado obrigatoriamente em tomada de rede de energia eltrica que possua aterramento (trs pinos), conforme a norma nbr abnt 5410,visando a segurana dos usurios contra choques eltricos. Cleaning the keyboard WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface. Clean the keyboard regularly to prevent keys from sticking and to remove dust, lint, and particles that can become trapped beneath the keys. A can of compressed air with a straw extension can be used to blow air around and under the keys to loosen and remove debris. Travel notice WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not attempt to power the computer with a voltage converter kit sold for appliances. Headset and earphone volume level notice 25 China safety notices China: Altitude notice Altitude warning for products not certified for use in >5000 m Icon Description China: Tropical warning notice Tropical warning for products not certified for use in tropical regions. Icon Description Norway and Sweden: Cable grounding notice for products with a TV tuner CAUTION: To reduce potential safety issues, use a galvanic isolator when connecting to a cable distribution system.
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(2) 2 2 1 26 Chapter 3 Safety notices for notebook and tablet computers 4 Safety notices for desktops, thin clients, and personal workstations Important safety information WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo and on the Documentation CD that is included with the product. To reduce the risk of electric shock or damage to the equipment:
Plug the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the computer by unplugging the power cord from the AC outlet. If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-
pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature. The computer may be heavy; be sure to use ergonomically correct lifting procedures when moving it. Install the computer near an AC outlet. The AC power cord is your computers main AC disconnecting device and must be easily accessible at all times. For your safety, the power cord provided with your computer has a grounded plug. Always use the power cord with a properly grounded wall outlet, to avoid the risk of electrical shock. To reduce the possibility of an electric shock from the telephone network, plug your computer into the AC outlet before connecting it to the telephone line. Also, disconnect the telephone line before unplugging your computer from the AC power outlet. Always disconnect the modem cord from the telephone system before installing or removing your computer cover. Do not operate the computer with the cover removed. For your safety, always unplug the computer from its power source and from any telecommunications systems (such as telephone lines), networks, or modems before performing any service procedures. Failure to do so may result in personal injury or equipment damage. Hazardous voltage levels are inside the power supply and modem of this product. As a safety precaution, if the system power load exceeds the specific configurations capacities, the system may temporarily disable some USB ports. CAUTION:
the voltage select switch has been pre-set to the correct voltage setting for use in the particular country/
region where it was initially sold. Changing the voltage select switch to the incorrect position can damage your computer and void any implied warranty. If your computer is provided with a voltage select switch for use in a 115 or 230 V power system, This product has not been evaluated for connection to an IT power system (an AC distribution system with no direct connection to earth, according to IEC/EN 60950). Important safety information 27 Installation conditions See installation instructions before connecting this equipment to the input supply. WARNING! The equipment must be provided with a proper AC protective earth (PE) ground connection. Energized and moving parts may be inside the computer. Disconnect power to the equipment before removing the enclosure. Replace and secure the enclosure before re-energizing the equipment. Battery notices WARNING! The product may contain an internal lithium manganese dioxide, vanadium pentoxide, or alkaline battery or battery pack. There is risk of fire and burns if the battery pack is not handled properly. WARNING! Do not attempt to recharge the battery. WARNING! Do not expose to temperatures higher than 60 C (140 F). WARNING! Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water. WARNING! Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. WARNING! Replace only with the HP spare designated for this product. WARNING! Do not ingest battery, a Chemical Burn Hazard. WARNING! This product contains a coin/button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death. WARNING! Keep new and used batteries away from children. WARNING!
from children. WARNING!
immediate medical attention. WARNING!
explosion or the leakage of flammable liquid or gas. WARNING! A battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable liquid or gas. Leaving a battery in an extremely high temperature surrounding environment can result in an If the battery compartment does not close securely, stop using the product and keep it away If you think batteries might have been swallowed or placed inside any part of the body, seek Icon Description Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. In order to forward them to recycling or proper disposal, please use the public collection system or return them to HP, an authorized HP partner, or their agents. Icon Description The Taiwan EPA requires dry battery manufacturing or importing firms, in accordance with Article 15 of the Waste Disposal Act, to indicate the recovery marks on the batteries used in sales, giveaways, or promotions. Contact a qualified Taiwanese recycler for proper battery disposal. 28 Chapter 4 Safety notices for desktops, thin clients, and personal workstations Fan notices WARNING!
WARNING! Keep body parts away from moving parts. WARNING! Keep body parts away from fan blades. WARNING! Keep body parts out of the motion path. Headset and earphone volume level notice WARNING!
To prevent possible hearing damage, do not listen at high volume levels for long periods. Adjustment of the volume control as well as the equalizer to other settings than the center position may increase the ear-/headphones output voltage and therefore the sound pressure level. The use of factors influencing the ear-/headphones output other than those specified by the manufacturer (e.g. operating system, equalizer software, firmware, driver) may increase the ear-/headphones output voltage and therefore the sound pressure level. Laser safety For products equipped with optical drives or fiber optic transceivers. This product may be provided with an optical storage device (i.e., CD or DVD drive) and/or fiber optic transceiver. These contain lasers and are classified as Class 1 Laser Products in accordance with the standard IEC/EN 60825-1 and comply with its requirements. Each laser product complies with US FDA Regulations of 21 CFR 1040.10 and 1040.11 or complies with those regulations except for deviations pursuant to Laser Notice No. 50, dated June 24, 2007. WARNING! Use of controls or adjustments or performance of procedures other than those specified herein or in the laser products installation guide may result in hazardous radiation exposure. To reduce the risk of exposure to hazardous radiation:
Do not try to open the module enclosure. There are no user-serviceable components inside. Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified herein. Allow only HP Authorized Service technicians to repair the unit. Power supply and power cord set requirements Power supply class I grounding requirements For protection from fault currents, the equipment shall be connected to a grounding terminal. Plug the system power cord into an AC outlet that provides a ground connection. Substitute cords may not provide adequate fault protection. Only use the power cord supplied with this product or an HP Inc. authorized replacement. Fan notices 29 Brazil notice Este equipamento deve ser conectado obrigatoriamente em tomada de rede de energia eltrica que possua aterramento (trs pinos), conforme a norma nbr abnt 5410,visando a segurana dos usurios contra choques eltricos. Denmark Apparatets stikprop skal tilsluttes en stikkontakt med jord, som giver forbindelse til stikproppens jord. Finland Norway Sweden Laite on liitettv suojakoskettimilla varustettuun pistorasiaan. Apparatet m tilkoples jordet stikkontakt. Apparaten skall anslutas till jordat uttag. Power supply requirements The power supplies on some products have external power switches. The voltage select switch feature on the product permits it to operate from any line voltage between 100-127 or 200-240 volts AC. Power supplies on those products that do not have external power switches are equipped with internal circuits that sense the incoming voltage and automatically switch to the proper voltage. For safety reasons, use only the AC adapter provided with the unit or an authorized replacement adapter from HP Inc. Replacement part numbers may be found at http://www.hp.com/cgi-bin/hpsupport/index.pl. For use in Norway This product is also designed for an IT power system with phase-to-phase voltage 230V. Power cord set requirements The power cord set received with the product meets the requirements for use in the country where the equipment was originally purchased. Use only the power cord provided with the unit or an authorized replacement power cord from HP Inc. or an approved HP Inc. source. Replacement part numbers may be found at http://www.hp.com/cgi-bin/hpsupport/index.pl. Power cord sets for use in other countries must meet the requirements of the country where you use the product. For more information on power cord set requirements, contact your authorized HP dealer, reseller, or service provider. WARNING! Do not use power cords from other products. Mismatched power cords may result in a shock and fire hazard. The requirements listed below are applicable to all countries:
1. 2. The power cord must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be installed. The length of the power cord must be between 1.8 m (6 feet) and 3.6 m (12 feet). For a power cord 2.0 m
(6.56 feet) or less, the diameter of the wire must be a minimum of 0.75 mm2 or 18AWG. If the power cord is longer than 2.0 m (6.56 feet), the diameter of the wire must be a minimum of 1.0 mm2 or 16AWG. 30 Chapter 4 Safety notices for desktops, thin clients, and personal workstations The power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or against it. Particular attention should be paid to the plug, electrical outlet, and the point where the cord exits from the product. WARNING! Do not operate this product with a damaged power cord set. If the power cord set is damaged in any manner, replace it immediately. Damaged cords may result in user exposure to hazards. Japan power cord requirements For use in Japan, use only the power cord received with this product. CAUTION: Do not use the power cord received with this product on any other products. Pinch hazard WARNING! Observe pinch hazard areas. Keep fingers away from closing parts. TV antenna connectors protection External television antenna grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is electrically grounded so as to provide some protection against voltage surges and built-up static charges. Article 810 of the National Electrical Code, ANSI/NFPA 70, provides information with regard to proper electrical grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna-
discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to grounding electrodes, and requirements for the grounding electrode. Lightning protection For added protection of any product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug the product from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the product from lightning and power line surges. Pinch hazard 31 Table 4-1 Antenna Grounding Reference Grounding Component 1 2 3 4 5 6 7 Electric Service Equipment Power Service Grounding Electrode System (NEC Art 250, Part III) Ground Clamps Grounding Conductors (NEC Section 810.21) Antenna Discharge Unit (NEC Section 810.20) Ground Clamp Antenna Lead-in Wire Note to CATV system installer This reminder is provided to call the CATV systems installers attention to section 820.93 of the National Electric Code, which provides guidelines for proper grounding and in particular, specify that the Coaxial cable shield shall be connected to grounding system of the building, as close to the point of cable entry as practical. 32 Chapter 4 Safety notices for desktops, thin clients, and personal workstations China safety notices China: Altitude notice Altitude warning for products not certified for use in >5000 m Icon Description China: Tropical warning notice Tropical warning for products not certified for use in tropical regions. Icon Description China safety notices 33 Germany acoustics notice Sound pressure level (LpA) is far below 70dB(A) (operator position, normal operation, according to ISO 7779) Product noise emission data can be found in the product related IT ECO Declarations at Internet address:
http://www.hp.com/go/ted Schalldruckpegel (LpA) ist weit unterhalb 70 dB(A) (Benutzerposition, normaler Betrieb, nach ISO 7779) Die Schallemissionswerte der Produkte knnen in den produktbezogenen IT ECO Declarations auf folgender Internet Adresse gefunden werden: http://www.hp.com/go/ted
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(2) 2 2 1 34 Chapter 4 Safety notices for desktops, thin clients, and personal workstations 5 Environmental notices for notebook and tablet computers This chapter provides country- and region-specific environmental notices and compliance information. Some of these notices may not apply to your product. Electronic hardware, packaging and battery recycling HP encourages customers to recycle used electronic hardware, HP original print cartridges packaging, and rechargeable batteries. For more information about recycling programs, go to http://www.hp.com/recycle. For information about recycling the product in Japan, refer to http://www.hp.com/jp/hardwarerecycle/. Disposal of waste equipment by users This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service or go to http://www.hp.com/recycle. Brazil alkaline battery disposal Icon Description Este produto eletroeletrnico e seus componentes no daven ser descartados no lixo comum, pois embora estejam em conformidade com padres mundiais de restrio a substncias nocivas, podem conter, ainda que em quantidades mnimas, substncias impactantes ao meio ambiente. Ao final da vida til deste produto, o usurio dever entreg-lo HP. A no observncia dessa orientao sujeitar o infrator s sanes previstas em lei. Aps o uso, as pilhas e/ou baterias dos produtos HP devero ser entregues ao estabelecimento comercial ou rede de assistncia tcnica autorizada pela HP. Para maiores informaes , inclusive sobre os pontos de recebimento, acesse: http://www.hp.com.br/reciclar No descarte o produto eletrnico em lixo comum Brazil hardware recycling information Icon Description Este produto eletroeletrnico e seus componentes no daven ser descartados no lixo comum, pois embora estejam em conformidade com padres mundiais de restrio a substncias nocivas, podem conter, ainda que em quantidades mnimas, substncias impactantes ao meio ambiente. Ao final da vida til deste produto, o usurio dever entreg-lo HP. A no observncia dessa orientao sujeitar o infrator s sanes previstas em lei. Aps o uso, as pilhas e/ou baterias dos produtos HP devero ser entregues ao estabelecimento comercial ou rede de assistncia tcnica autorizada pela HP. Electronic hardware, packaging and battery recycling 35 Icon Description No descarte o produto eletrnico em lixo comum Para maiores informaes , inclusive sobre os pontos de recebimento, acesse: http://www.hp.com.br/reciclar ENERGY STAR Certification (select models only) ENERGY STAR is a U.S. Environmental Protection Agency voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency. Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency criteria or requirements set by the U.S. Environmental Protection Agency. As an ENERGY STAR Partner, HP Inc. has followed the U.S. EPAs enhanced product certification process to ensure that products marked with the ENERGY STAR logo are ENERGY STAR certified per the applicable ENERGY STAR guidelines. The following logo appears on all ENERGY STAR-certified computers:
A key ENERGY STAR requirement for computer products is power management features that significantly reduce energy consumption when the product is not in use. Power management allows a computer to automatically enter a low power sleep mode, or other low power mode, after a defined period of inactivity. The power management features have been preset as follows when the computer is operating on AC power:
Computer type Time to activate display sleep mode Time to activate computer sleep mode (minutes) Resuming from sleep mode Notebooks, Mobile Workstations Less than or equal to 15 minutes (varies by model) Less than or equal to 30 minutes (varies by model) Product will exit sleep mode when the power/sleep button is pressed. If Wake-on-Lan (WOL) is enabled, the system can resume from sleep in response to a network signal. Tablets/Slates Less than or equal to 1 minute Not applicable Not applicable For computers that support an always-on, always-connected use profile where internet access is available
(such as tablets and slates), alternative low power modes - such as Short or Long Idle modes (as defined in the ENERGY STAR Computer Program Requirements) are provided that consume very little power (</= 10 Watts) and when applicable, maximize product battery life. These alternative low power modes are dynamic, with the display sleep mode activated within 1 minute of user inactivity. The computer exits Sleep when the power/Sleep button is pressed. When the Wake On LAN (WOL) feature is enabled, the computer can also exit Sleep in response to a network signal. Additional information on the potential energy and financial savings of the power management feature can be found on the EPA ENERGY STAR Power Management Web site at http://www.energystar.gov/
powermanagement. Additional information on the ENERGY STAR program and its environmental benefits are available on the EPA ENERGY STAR Web site at http://www.energystar.gov. 36 Chapter 5 Environmental notices for notebook and tablet computers ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency. Chemical substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at http://www.hp.com/go/reach. China environmental notices China PC energy label In accordance with The Regulation of the Implementation on China Energy Label for Microcomputers, this microcomputer has an Energy Efficiency Label. The energy efficiency grade, TEC (Typical Energy Consumption), and product category presented on the label are determined and calculated according to the standard GB28380-2012. 1. Energy Efficiency Grades The grade is determined by the standard with the calculation of base consumption level with the sum of all the allowances for additional components such as main memory and graphics card. For products of any grade, the TEC should not exceed the value specified in the following table:
Product Type Desktop microcomputer, AIO Category A Category B Category C Category D TEC (kilowatt hour) Grade 1 98.0+Efa 125.0+Efa 159.0+Efa 184.0+Efa Grade 2 148.0+Efa 175.0+Efa 209.0+Efa 234.0+Efa Grade 3 198.0+Efa 225.0+Efa 259.0+Efa 284.0+Efa Chemical substances 37 Product Type Portable Computer TEC (kilowatt hour) Category A Category B Category C 20.0+Efa 26.0+Efa 54.5+Efa 35.0+Efa 45.0+Efa 75.0+Efa 45.0+Efa 65.0+Efa 123.5+Efa NOTE: Efa is the sum of power factor of product additional functions. 2. 3. Typical Energy Consumption The energy consumption figure presented on the label is the data measured with the representative configuration that covers all the configurations in the registration unit which is selected according to
"The Regulation of the Implementation on China Energy Label for Microcomputers". Thus, actual energy consumption of this specific microcomputer may not be the same as the TEC data presented in the label. Product Category The product category is determined by the standard according to the microcomputers configuration. The categorization of products complies with the regulations in the following table:
Product Type Category A Category B Category C Category D Configuration Description Desktop microcomputer, AIO Portable Computer The desktop microcomputer and AIO whose configuration is out of the scope of Category B, C, and D The portable computer whose configuration is out of the scope of Category B and C CPU physical core number of 2, and system memory of not less than 2GB A Discrete GPU CPU physical core number of over 2, with at least one of the following features:
1. 2. System memory of not less than 2 GB A Discrete GPU The product that has a CPU physical core number of not less than 2, system memory of not less than 2GB, A Discrete GPU with Frame Buffer Width not less than 128-bit. CPU physical core number of not less than 4, with at least one of the following features:
1. 2. System memory of not less than 4 GB A Discrete GPU with Frame Buffer Width not less than 128-bit For more details on the specification, please refer to the standard GB28380-2012. 38 Chapter 5 Environmental notices for notebook and tablet computers China PC energy label 39 China restriction of hazardous substances (RoHS) The Table of Hazardous Substances/Elements and their Content As required by Chinas Management Methods for Restricted Use of Hazardous Substances in Electrical and Electronic Products Part Name Battery Cables Camera Chassis/Other Flash memory card reader Floppy disk drive Hard disk drive Headphones I/O PCAs Keyboard Liquid crystal display
(LCD) panel Media (CD/DVD/floppy) Memory Motherboard, processor, heat sinks Mouse Optical disk drive Optional docking device Power adapter Power pack Power supply Remote control Smart card/Java card reader Speakers, external TV tuner Hazardous Substances Lead (Pb) Mercury
(Hg) Cadmium
(Cd) Hexavalent Chromium
(Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers
(PBDE) X X X X X X X X X X X O X X X X X X X X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O 40 Chapter 5 Environmental notices for notebook and tablet computers Hazardous Substances Part Name USB flash memory drive USB hub Web camera Wireless receiver Wireless cards Lead (Pb) Mercury
(Hg) Cadmium
(Cd) Hexavalent Chromium
(Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers
(PBDE) X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O This form has been prepared in compliance with the provisions of SJ/T 11364. O: Indicates that the content of said hazardous substance in all of the homogenous materials in the component is within the limits required by GB/T 26572. X: Indicates that the content of said hazardous substance exceeds the limits required by GB/T 26572 in at least one homogenous material in the component. All parts named in this table with an X are in compliance with the European Unions RoHS Legislation. NOTE: The referenced Environmental Protection Use Period Marking was determined according to normal operating use conditions of the product such as temperature and humidity.
/
I/O PCA
(LCD) CD/DVD/
(Pb)
(Hg)
(Cd)
(Cr(VI))
(PBB)
(PBDE) X X X X X X X X X X X O X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O China restriction of hazardous substances (RoHS) 41
(Pb)
(Hg)
(Cd)
(Cr(VI))
(PBB)
(PBDE) O O O O O O O O O O O O O O O O O
/Java USB USB X X X X X X X X X X X X X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O SJ/T 11364 O GB/T 26572 X GB/T 26572 X RoHS
(RoHS) Declaration of the Presence Condition of the Restricted Substances Marking Restricted substances and its chemical symbols Unit Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent chromium (Cr+6) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers
(PBDE) Battery
-
O O O O O 42 Chapter 5 Environmental notices for notebook and tablet computers Restricted substances and its chemical symbols Cables
/
Chassis/Other
/
I/O PCAs
/
Keyboard /
Mouse
(LCD) Liquid crystal display (LCD) panel CD/DVD/
Media
(CD/DVD/floppy) Memory Motherboard, processor, heat sinks Optional docking device Power pack Power supply Speakers, external Storage Devices Wireless Devices
-
-
-
-
-
O
-
-
-
-
-
-
-
-
O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O 1 0.1 % 0.01 %
Note 1: "Exceeding 0.1 wt %" and "exceeding 0.01 wt %" indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition. 2 O Note 2: "O" indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence. 3 Note 3: The " " indicates that the restricted substance corresponds to the exemption.
(RoHS) 43 http://www.hp.com/support To access the latest user guides or manuals for your product, go to http://www.support.hp.com. Select Find your product, and then follow the on-screen instructions. India restriction of hazardous substances (RoHS) This product, as well as its related consumables and spares, complies with the reduction in hazardous substances provisions of the "India E-waste Rule 2016." It does not contain lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except where allowed pursuant to the exemptions set in Schedule 2 of the Rule. Information for European Union Commission Regulation 1275/2008 To locate product power consumption data, including when the product is in networked standby with all wired network ports connected and wireless devices connected, refer to section P14 Additional information of the product IT ECO Declaration at http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/
itecodesktop-pc.html. Where applicable, activate and deactivate a wireless network using the instructions included in the product user guide or the operating system. Information is also available at http://www.hp.com/support. IT ECO declarations For notebook PCs, go to http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/
iteconotebook-o.html. Japan restriction of hazardous substances (RoHS) A Japanese regulatory requirement, defined by specification JIS C 0950, 2008, mandates that manufacturers provide Material Content Declarations for certain categories of electronic products offered for sale after July 1, 2006. To view the JIS C 0950 material declaration for this product, visit http://www.hp.com/go/jisc0950. Mexico Sustainable Energy Use Law This product has been labeled in compliance with the Mexico Sustainable Energy Use Law requiring disclosure of power consumption in the normal use (idle mode) and standby modes. Your product is one of many configurations in this model family; the idle mode power consumption of your specific configuration may vary from the information on the label. Actual power consumption of your product may be higher or lower than the value reported on the Mexico product energy label due to factors such as configuration (components and modules chosen) and usage (tasks being performed, software installed and running, etc.). 44 Chapter 5 Environmental notices for notebook and tablet computers Turkey EEE regulation Ukraine restriction of hazardous substances (RoHS) The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008 1057, in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment. Perchlorate materialspecial handling may apply See http://www.dtsc.ca.gov/hazardouswaste/perchlorate. This products real-time clock battery or coin cell battery may contain perchlorate and may require special handling when recycled or disposed of in California. TCO Certified This section applies only to products bearing the TCO Certified logo. Turkey EEE regulation 45 46 Chapter 5 Environmental notices for notebook and tablet computers 6 Environmental notices for desktops, thin clients, and personal workstations This chapter provides country- and region-specific environmental notices and compliance information. Some of these notices may not apply to your product. Electronic hardware, packaging and battery recycling HP encourages customers to recycle used electronic hardware, HP original print cartridges packaging, and rechargeable batteries. For more information about recycling programs, go to http://www.hp.com/recycle. For information about recycling the product in Japan, refer to http://www.hp.com/jp/hardwarerecycle/. Disposal of waste equipment by users Icon Description This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service or go to http://www.hp.com/recycle. Brazil alkaline battery disposal Icon Description Este produto eletroeletrnico e seus componentes no daven ser descartados no lixo comum, pois embora estejam em conformidade com padres mundiais de restrio a substncias nocivas, podem conter, ainda que em quantidades mnimas, substncias impactantes ao meio ambiente. Ao final da vida til deste produto, o usurio dever entreg-lo HP. A no observncia dessa orientao sujeitar o infrator s sanes previstas em lei. Aps o uso, as pilhas e/ou baterias dos produtos HP devero ser entregues ao estabelecimento comercial ou rede de assistncia tcnica autorizada pela HP. Para maiores informaes , inclusive sobre os pontos de recebimento, acesse: http://www.hp.com.br/reciclar No descarte o produto eletrnico em lixo comum Brazil hardware recycling information Icon Description Este produto eletroeletrnico e seus componentes no daven ser descartados no lixo comum, pois embora estejam em conformidade com padres mundiais de restrio a substncias nocivas, podem conter, ainda que em quantidades mnimas, substncias impactantes ao meio ambiente. Ao final da vida til deste produto, o usurio dever entreg-lo HP. A no observncia dessa orientao sujeitar o infrator s sanes previstas em lei. Aps o uso, as pilhas e/ou baterias dos produtos HP devero ser entregues ao estabelecimento comercial ou rede de assistncia tcnica autorizada pela HP. Para maiores informaes , inclusive sobre os pontos de recebimento, acesse: http://www.hp.com.br/reciclar Electronic hardware, packaging and battery recycling 47 Icon Description No descarte o produto eletrnico em lixo comum ENERGY STAR Certification (select models only) ENERGY STAR is a U.S. Environmental Protection Agency voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency. Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency criteria or requirements set by the U.S. Environmental Protection Agency. As an ENERGY STAR Partner, HP Inc. has followed the U.S. EPAs enhanced product certification process to ensure that products marked with the ENERGY STAR logo are ENERGY STAR certified per the applicable ENERGY STAR guidelines. The following logo appears on all ENERGY STAR-certified computers:
A key ENERGY STAR requirement for computer products is power management features that significantly reduce energy consumption when the product is not in use. Power management allows a computer to automatically enter a low power sleep mode, or other low power mode, after a defined period of inactivity. The power management features have been preset as follows when the computer is operating on AC power:
Computer type Time to activate display sleep mode Time to activate computer sleep mode (minutes) Resuming from sleep mode Desktops, Integrated Desktops, Workstations Less than or equal to 15 minutes (varies by model) Less than or equal to 30 minutes (varies by model) Thin clients Less than or equal to 15 minutes (varies by model) Less than or equal to 30 minutes when sleep mode is supported by the operating system (varies by model) Product will exit sleep mode when user interacts with any input device, including the mouse or keyboard. If Wake-on-Lan (WOL) is enabled, the system can resume from sleep in response to a network signal. When sleep mode is supported by operating system product will exit sleep mode when user interacts with any input device, including the mouse or keyboard. If Wake-on-Lan (WOL) is enabled, the system can resume from sleep in response to a network signal. The computer exits Sleep when the power/Sleep button is pressed. When the Wake On LAN (WOL) feature is enabled, the computer can also exit Sleep in response to a network signal. Additional information on the potential energy and financial savings of the power management feature can be found on the EPA ENERGY STAR Power Management Web site at http://www.energystar.gov/
powermanagement. 48 Chapter 6 Environmental notices for desktops, thin clients, and personal workstations Additional information on the ENERGY STAR program and its environmental benefits are available on the EPA ENERGY STAR Web site at http://www.energystar.gov. ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency. Chemical substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No. 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at http://www.hp.com/go/reach. Mercury statement This statement applies to All-in-One computers with built-in display panels that do not use LED backlighting. This HP product may contain the following material that might require special handling at end-of-life:
Mercury in the fluorescent lamp in the display LCD Disposal of mercury can be regulated because of environmental considerations. For disposal or recycling information, please contact your local authorities or the Electronic Industries Alliance (EIA)
(http://www.eiae.org). Perchlorate materialspecial handling may apply The computers real-time clock battery may contain perchlorate and may require special handling when recycled or disposed of in California. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/. China environmental notices Chemical substances 49 China PC energy label In accordance with The Regulation of the Implementation on China Energy Label for Microcomputers, this microcomputer has an Energy Efficiency Label. The energy efficiency grade, TEC (Typical Energy Consumption), and product category presented on the label are determined and calculated according to the standard GB28380-2012. 1. Energy Efficiency Grades The grade is determined by the standard with the calculation of base consumption level with the sum of all the allowances for additional components such as main memory and graphics card. For products of any grade, the TEC should not exceed the value specified in the following table:
Product Type Desktop microcomputer, AIO Category A Portable Computer Category B Category C Category D Category A Category B Category C TEC (kilowatt hour) Grade 1 98.0+Efa 125.0+Efa 159.0+Efa 184.0+Efa 20.0+Efa 26.0+Efa 54.5+Efa Grade 2 148.0+Efa 175.0+Efa 209.0+Efa 234.0+Efa 35.0+Efa 45.0+Efa 75.0+Efa Grade 3 198.0+Efa 225.0+Efa 259.0+Efa 284.0+Efa 45.0+Efa 65.0+Efa 123.5+Efa NOTE: Efa is the sum of power factor of product additional functions. 2. 3. Typical Energy Consumption The energy consumption figure presented on the label is the data measured with the representative configuration that covers all the configurations in the registration unit which is selected according to The Regulation of the Implementation on China Energy Label for Microcomputers". Thus, actual energy consumption of this specific microcomputer may not be the same as the TEC data presented in the label. Product Category The product category is determined by the standard according to the microcomputers configuration. The categorization of products complies with the regulations in the following table:
Product Type Category A Category B Category C Configuration Description Desktop microcomputer, AIO Portable Computer The desktop microcomputer and AIO whose configuration is out of the scope of Category B, C, and D The portable computer whose configuration is out of the scope of Category B and C CPU physical core number of 2, and system memory of not less than 2GB A Discrete GPU CPU physical core number of over 2, with at least one of the following features:
1. System memory of not less than 2 GB The product that has a CPU physical core number of not less than 2, system memory of not less than 2GB, A Discrete GPU with Frame Buffer Width not less than 128-bit. 50 Chapter 6 Environmental notices for desktops, thin clients, and personal workstations Product Type Category D Configuration Description 2. A Discrete GPU CPU physical core number of not less than 4, with at least one of the following features:
1. 2. System memory of not less than 4 GB A Discrete GPU with Frame Buffer Width not less than 128-bit For more details on the specification, please refer to the standard GB28380-2012. China PC energy label 51 52 Chapter 6 Environmental notices for desktops, thin clients, and personal workstations China restriction of hazard substances (ROHS) The Table of Hazardous Substances/Elements and their Content As required by Chinas Management Methods for Restricted Use of Hazardous Substances in Electrical and Electronic Products Part Name Battery Cables Camera Chassis/Other Fan Flash memory card reader Floppy disk drive Hard disk drive Headphones Heat sink I/O PCAs Keyboard Liquid crystal display
(LCD) panel Media (CD/DVD/floppy) Memory Motherboard, processor, heat sinks Mouse Optical disk drive Optional docking device Power adapter Power supply Projector Remote control Smart card/Java card reader Hazardous Substances Lead (Pb) Mercury
(Hg) Cadmium
(Cd) Hexavalent Chromium
(Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers
(PBDE) X X X X X X X X X X X X X O X X X X X X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O China restriction of hazard substances (ROHS) 53 Part Name Solid-state drives Speakers, external Stylus Touch mat TV tuner USB flash memory drive USB hub Web camera Wireless receiver Wireless cards 3D Capture Stage/
Turntable Hazardous Substances Lead (Pb) Mercury
(Hg) Cadmium
(Cd) Hexavalent Chromium
(Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers
(PBDE) X X X X X X X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O This form has been prepared in compliance with the provisions of SJ/T 11364. O: Indicates that the content of said hazardous substance in all of the homogenous materials in the component is within the limits required by GB/T 26572. X: Indicates that the content of said hazardous substance exceeds the limits required by GB/T 26572 in at least one homogenous material in the component. All parts named in this table with an X are in compliance with the European Unions RoHS Legislation. NOTE: The referenced Environmental Protection Use Period Marking was determined according to normal operating use conditions of the product such as temperature and humidity.
/
(Pb)
(Hg)
(Cd) X X X X X X O O O O O O O O O O O O
(Cr(VI)) O O O O O O
(PBB)
(PBDE) O O O O O O O O O O O O 54 Chapter 6 Environmental notices for desktops, thin clients, and personal workstations I/O PCA
(LCD) CD/DVD/
/Java USB USB 3D /
(Pb)
(Hg)
(Cd)
(Cr(VI))
(PBB)
(PBDE) X X X X X X X O X X X X X X X X X X X X X X X X X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O SJ/T 11364 O GB/T 26572 X GB/T 26572 X RoHS China restriction of hazard substances (ROHS) 55
(Pb)
(Hg)
(Cd)
(Cr(VI))
(PBB)
(PBDE)
(RoHS) Declaration of the Presence Condition of the Restricted Substances Marking Restricted substances and its chemical symbols Lead
(Pb) Mercury
(Hg) Cadmium
(Cd) Hexavalent chromium (Cr
+6) Polybrominated biphenyls (PBB) O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O Unit Battery Cables Camera
/ Chassis/Other
/
I/O PCAs
/ Keyboard /
Mouse
(LCD) Liquid crystal display
(LCD) panel CD/DVD/
Media (CD/DVD/floppy) Memory Motherboard, processor, heat sinks Optional docking device Power supply Projector Remote control Speakers, external Storage Devices Stylus 56 Chapter 6 Environmental notices for desktops, thin clients, and personal workstations Polybrominated diphenyl ethers
(PBDE) O O O O O O O O O O O O O O O O O Restricted substances and its chemical symbols Lead
(Pb) Mercury
(Hg) Cadmium
(Cd) O O O O O O Hexavalent chromium (Cr
+6) Polybrominated biphenyls (PBB) O O O O O O Unit Touch mat 3D / 3D Capture Stage/Turntable Wireless Devices Polybrominated diphenyl ethers
(PBDE) O O O 1 0.1 % 0.01 %
Note 1: "Exceeding 0.1 wt %" and "exceeding 0.01 wt %" indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition. 2 O Note 2: "O" indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence. 3 Note 3: The " " indicates that the restricted substance corresponds to the exemption. http://www.hp.com/support To access the latest user guides or manuals for your product, go to http://www.support.hp.com. Select Find your product, and then follow the on-screen instructions.
(RoHS) 57 India restriction of hazardous substances (RoHS) This product, as well as its related consumables and spares, complies with the reduction in hazardous substances provisions of the "India E-waste Rule 2016." It does not contain lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except where allowed pursuant to the exemptions set in Schedule 2 of the Rule. Information for European Union Commission Regulation 1275/2008 To locate product power consumption data, including when the product is in networked standby with all wired network ports connected and wireless devices connected, refer to section P14 Additional information of the product IT ECO Declaration at http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/
itecodesktop-pc.html. Where applicable, activate and deactivate a wireless network using the instructions included in the product user guide or the operating system. Information is also available at http://www.hp.com/support. IT ECO declarations Desktop PCs and Thin Clients http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/itecodesktop-pc.html?
jumpid=reg_R1002_USEN Workstations http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/itecoworkstatio.html Japan restriction of hazardous substances (RoHS) A Japanese regulatory requirement, defined by specification JIS C 0950, 2008, mandates that manufacturers provide Material Content Declarations for certain categories of electronic products offered for sale after July 1, 2006. To view the JIS C 0950 material declaration for this product, visit http://www.hp.com/go/jisc0950. Mehiki zakon o uporabi trajnostne energije Ley para el Aprovechamiento Sustentable de la Energa de Mxico Se ha etiquetado este producto en conformidad con la Ley para el Aprovechamiento Sustentable de la Energa de Mxico, que requiere la divulgacin del consumo de energa del modo de uso normal (modo inactivo) y del modo de espera. Su producto es una de las muchas configuraciones de esta familia de modelos; el consumo de energa del modo inactivo de su configuracin especfica puede diferir de la informacin de la etiqueta. El consumo real de energa de su producto puede ser mayor o menor que el valor informado en la etiqueta de 58 Chapter 6 Environmental notices for desktops, thin clients, and personal workstations energa de producto para Mxico a causa de factores como la configuracin (componentes y mdulos seleccionados) y el uso (tareas que se estn efectuando, software instalado y en ejecucin, etc.). NOTE: Esta ley no es aplicable a los workstations. This product has been labeled in compliance with the Mexico Sustainable Energy Use Law requiring disclosure of power consumption in the normal use (idle mode) and standby modes. Your product is one of many configurations in this model family; the idle mode power consumption of your specific configuration may vary from the information on the label. Actual power consumption of your product may be higher or lower than the value reported on the Mexico product energy label due to factors such as configuration (components and modules chosen) and usage (tasks being performed, software installed and running, etc.). NOTE: Workstations are not labeled because the law is not applicable to the workstation product category. Turkey EEE regulation Omejevanje uporabe nekaterih nevarnih snovi (RoHS) za Ukrajino The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008 1057, in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment. TCO Certified This section applies only to products bearing the TCO Certified logo. Turkey EEE regulation 59 60 Chapter 6 Environmental notices for desktops, thin clients, and personal workstations Index Symbols/Numerics 42, 56 42, 56 A airline travel notice 8 altitude notice 26, 33 B battery 24, 28 battery notice 8, 45, 47 battery recycling 35, 47 Brazil notice 3, 19, 25, 30 C cable grounding notice 26 Canada modem statement 12, 15 Canada notices 3, 19 China environmental notices 37, 49 China PC energy label 37, 50 China restriction of hazardous substances notice 40, 53 D disposal notices battery 45, 47 battery, user replacement 8 equipment 35, 47 factory sealed battery 8 E electronic hardware and battery recycling 35, 47 ENERGY STAR certification 36, 48 environmental notices 35, 47 equipment disposal notice 35, 47 ergonomics notice 5, 21 European Union Commission Regulation 1275/2008 44, 58 European Union notices 3, 19 F fan notice 29 Federal Communications Commission desktops, thin clients, and workstations notice 17 desktops, thin clients, workstations cables 17 desktops, thin clients, modem statements Canada 12, 15 Japan 12 New Zealand 12, 16 U.S. 9, 10, 14 modifications, desktops, thin clients, workstations modifications 17 workstations notebook computers cables 2 notebook computers modifications 2 notebook computers notice 2 G GS Notice 5, 21 H headset and earphone volume level notice 25, 29 I India restriction of hazardous substances notice 44, 58 J Japan modem statement 12 Japan notice 6, 21 Japan power cord notice 13, 31 Japan restriction of hazardous substances notice 44, 58 K keyboard notice 25 L labels, regulatory 1 laser safety notice 9, 29 M Macrovision Corporation notice 13 maximum power levels 4, 20 Mexico Sustainable Energy Use Law 44 Mexico wireless notice 6, 22 modem notices 9, 14 Federal Communications Commission 17 modifications, notebook computers Federal Communications Commission 2 N New Zealand modem statement 12, 16 notices airline travel 8 battery 8, 24, 28, 45, 47 Brazil 3, 19, 25, 30 Canada 3, 19 China restriction of hazardous substances 40, 53 environmental 35, 47 equipment disposal 35, 47 ergonomics 5, 21 European Union 3, 19 fan 29 headset and earphone volume level 25, 29 India restriction of hazardous substances 44, 58 Japan 6, 21 Japan power cord 13, 31 Japan restriction of hazardous substances 44, 58 keyboard 25 laser safety 9, 29 Macrovision Corporation 13 Mexico 6, 22 modem 9, 14 perchlorate material 45, 49 power cords 13, 25 Singapore 7 South Korea 7, 22 Index 61 Taiwan 7, 22 Thailand WWAN wireless notice volume level notice, headset and earphone 25, 29 W wireless LAN devices 2, 18, 19 7 travel 25 Ukraine restriction of hazardous substances 45 notices, desktops, thin clients, and workstations Federal Communications Commission 17 notices, notebook computers Federal Communications Commission 2 O obvestila omejevanje uporabe nekaterih nevarnih snovi za Ukrajino 59 obvestilo o omejevanju uporabe nekaterih nevarnih snovi za Ukrajino 59 P power cord notice 13, 25 R radio frequency bands 4, 20 recycling, electronic hardware and battery 35, 47 S Singapore wireless notice 7 South Korea notice 7, 22 T Taiwan notice 7, 22 TCO Certified Edge Certification 45, 59 Thailand WWAN wireless notice 7 travel notice 25 tropical warning notice 26, 33 TV tuner, cable grounding notice 26 U U.S. modem statement 9, 10, 14 Ukraine restriction of hazardous substances notice 45 V voice support 13, 16 62 Index
1 | Authorization letter | Cover Letter(s) | 169.19 KiB | May 07 2017 |
Tel: 408-526-1188 Fax: 408-526-1088 Email: TCB@siemic.com 775 Montague Expressway Milpitas, CA 95035 Project and Product Certification Representative Authorization Letter Reason for Amendment (current / obsolete) Initial Release (obsolete) Revised wording (obsolete) Updated company template (obsolete) Updated letter information (obsolete) Added FCC ID field (current) Revision History From 1.0 1.0 2.0 3.0 4.0 To 1.0 2.0 3.0 4.0 5.0 Approved Date Nov-14-2006 Sept25-2007 Jan-31-2012 May-23-2014 Sept 16 2014 SCS-F18: Project and Product Certification Representative Authorization Letter Page 1 of 2 Rev 5.0 Chicony Electronics Co., Ltd. No.69, Sec. 2, Guangfu Rd., Sanchong Dist., New Taipei City 241, Taiwan(R.O.C.) Tel: 886-2-6626-6788 Fax: 886-2-2295-8729 2017/06/09 To: SIEMIC, INC. 775 Montague Expressway, Milpitas, CA 95035 USA Dear Sir/Madam, Re: Product Certification Representative Authorization Letter We, Chicony Electronics Co., Ltd.hereby authorize SIEMIC, Inc. to act as a Certification Body for certifying for the following project(s):
(HP Lifestyle wireless Dongle, TPC-C001D) FCC ID: E8HTPC-C001D Sincerely, T.S.Chen / Manager Chicony Electronics Co., Ltd. Tel: +886 2-6626-6788 Fax: +886 2-2995-8729 E-mail : t.s._chen@chicony.com.tw SCS-F18: Project and Product Certification Representative Authorization Letter Page 2 of 2 Rev 5.0
1 | DOC Attestation Letter | Attestation Statements | 141.23 KiB | May 07 2017 |
Chicony Electronics Co., Ltd. No.69, Sec. 2, Guangfu Rd., Sanchong Dist., New Taipei City 241, Taiwan(R.O.C.) Tel: 886-2-6626-6788 Fax: 886-2-2295-8729 Attestation for FCC Declaration of Conformity Date: 2017-07-03 FCC ID: E8HTPC-C001D We, Chicony Electronics Co., Ltd., hereby attest to the fact that we will apply the Declaration of Conformity procedure to the class B computer peripheral portion of this composite filing. Thank you for your attention. Sincerely yours, T.S.Chen / Manager Chicony Electronics Co., Ltd. Tel: +886 2-6626-6788 Fax: +886 2-2995-8729 E-mail : t.s._chen@chicony.com.tw
1 | LTC Letter | Cover Letter(s) | 89.07 KiB | May 07 2017 |
775 Montague Expressway Milpitas, CA 95035 Tel: 408-526-1188 Fax: 408-526-1088 Email: TCB@siemic.com Confidentiality Request Letter Reason for Amendment (current / obsolete) Initial Release (obsolete) Adding CFR 2.459 (obsolete) Updated company template & Added text box Added IC confidentiality letter form (obsolete) Corrections to STC form. Added reference to KDB
(obsolete)
(current) Revision History To 1.0 2.0 3.0 From 1.0 1.0 2.0 Approved Date Nov-14-2006 August 11 - 2008 Jan-31-2012 3.0 4.0 4.0 5.0 March-26-2015 Nov 19 2015 SCS-F19: Confidentiality Request Letter Page 1 of 3 Rev 5.0
2017/06/09 To:
Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD Subject: Permanent Confidentiality Request for FCC ID: E8HTPC-C001D Pursuant to sections 0.457 and 0.459 of CFR 47, we respectfully request permanent confidential treatment of the following Exhibits accompanying this application as:
- e.g. Block Diagram
- e.g. Schematics
- e.g. Operational Description The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these materials may be harmful to the applicant and provide unjustified benefits to its competitors. The applicant understands that disclosure of this application and all accompanying documentation will not be made before the date of the Grant for this application. Sincerely, T.S.Chen / Manager Chicony Electronics Co., Ltd. Tel: +886 2-6626-6788 Fax: +886 2-2995-8729 E-mail : t.s._chen@chicony.com.tw SCS-F19: Confidentiality Request Letter Page 2 of 3 Rev 5.0
2017/06/09 To: Federal Communications Commission Office of Engineering and Technology Equipment Authorization Division 7345 Oakland Mills Road Columbia, Maryland 21046 Subject: Short Term Confidentiality Request for FCC ID: E8HTPC-C001D To Whom It May Concern:
Pursuant to sections 0.457 and 0.459 of CFR 47, and to avoid premature release of sensitive information prior to marketing or release of the product to the public, the applicant requests the following documents contained in this certification application be temporarily withheld from public disclosure for an initial period of 2017-10-1.
- e.g. User Manual e.g. User Manual
- e.g. Enternal Photos e.g. Internal Photos
- e.g. Internal Photos e.g. Test Setup photos
- e.g. Test Setup photos The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these materials may be harmful to the applicant and provide unjustified benefits to its competitors. Sincerely,
-
-
-
T.S.Chen / Manager Chicony Electronics Co., Ltd. Tel: +886 2-6626-6788 Fax: +886 2-2995-8729 E-mail : t.s._chen@chicony.com.tw SCS-F19: Confidentiality Request Letter Page 3 of 3 Rev 5.0
1 | Power of Attorney Letter | Cover Letter(s) | 256.28 KiB | May 07 2017 |
Chicony Electronics Co., Ltd. No.69, Sec. 2, Guangfu Rd., Sanchong Dist., New Taipei City 241, Taiwan(R.O.C.) Tel: 886-2-6626-6788 Fax: 886-2-2295-8729 Date: 2017-07-03 FCC ID: E8HTPC-C001D A U T H O R I Z A T I O N L E T T E R To Whom It May Concern:
Chicony Electronics Co., Ltd. hereby authorizes Amanda Wu / Senior Specialist of Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch (BV CPS Taoyuan), to act on its behalf in all matters relating to the Federal Communication Commission (FCC) application for equipment authorization in connection with the FCC ID listed above, including signing of all documents relating to these matters. Any and all acts carried out by Amanda Wu / Senior of BV CPS Taoyuan on Chicony Electronics Co., Ltd. s behalf, within the scope of the powers granted herein, shall have the same effect as acts of its own. If you have any questions regarding the authorization, please dont hesitate to contact us. Sincerely yours, T.S.Chen / Manager Chicony Electronics Co., Ltd. Tel: +886 2-6626-6788 Fax: +886 2-2995-8729 E-mail : t.s._chen@chicony.com.tw
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2017-07-05 | 2403 ~ 2480 | DXX - Part 15 Low Power Communication Device Transmitter | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2017-07-05
|
||||
1 | Applicant's complete, legal business name |
Chicony Electronics Co Ltd
|
||||
1 | FCC Registration Number (FRN) |
0005810643
|
||||
1 | Physical Address |
No.69, Sec. 2, Guangfu Rd.
|
||||
1 |
New Taipei City, 241
|
|||||
1 |
Taiwan
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
t******@siemic.com
|
||||
1 | TCB Scope |
A2: Low Power Transmitters (except Spread Spectrum) and radar detectors operating above 1 GHz
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
E8H
|
||||
1 | Equipment Product Code |
TPC-C001D
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
T****** C****
|
||||
1 | Title |
Manager
|
||||
1 | Telephone Number |
886-2******** Extension:
|
||||
1 | Fax Number |
886-2********
|
||||
1 |
t******@chicony.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 10/01/2017 | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | DXX - Part 15 Low Power Communication Device Transmitter | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | HP Lifestyle wireless Dongle | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
Bureau Veritas CPS(H.K.) Ltd., Taoyuan Branch
|
||||
1 | Name |
K**** L********
|
||||
1 | Telephone Number |
+886-******** Extension:
|
||||
1 | Fax Number |
+886-********
|
||||
1 |
k******@tw.bureauveritas.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
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Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 2403.00000000 | 2480.00000000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC