FCC ID: E8HKG-1421 Wireless Keyboard

- 1 Regulatory Information and Safety Guide 2 -

2013. All Rights Reserved. Regulatory Information and Safety Guide This revision: December 2013 TABLE OF CONTENTS Table of contents - 3 Tips and information for comfortable use 4 Finding your comfort zone .......................... 4 Taking care of your vision........................... 5 Developing good work habits...................... 6 Protecting your hearing............................... 6 Basic care and tips for using your computer 7 Turning your computer on and off............... 7 Taking care of your computer ..................... 7 General ....................................................... 8 Safety instructions ................................... 9 Product servicing ........................................ 9 Cleaning and servicing................................ 9 Battery and adapter information ............ 10 Accessing the power................................. 10 Disconnecting the power source............... 10 Using electrical power............................... 10 Guidelines for safe battery usage ............. 12 Warnings and regulatory information 14 Optical drives......................................... 14 Telephone line safety............................. 14 Emergency calls........................................ 15 Medical devices ..................................... 15 Vehicles ................................................. 16 Potentially explosive environments........ 16 Disposal instructions.............................. 17 ENERGY STAR ..................................... 17 Wireless adapter regulatory information 18 Radio frequency interference.................... 18 Use on aircraft........................................... 19 The wireless adapter and your health....... 19 USA FCC and FAA............................... 19 FCC radio frequency interference requirements............................................. 20 Canada Industry Canada (IC) .............. 22 European Union ........................................ 22 Compliant with Russian regulatory certification................................................ 28 4 - Tips and information for comfortable use TIPS AND INFORMATION FOR COMFORTABLE USE Important Some of the information in this guide may not apply to your computer. Computer users may complain of eyestrain and headaches after prolonged use. Users are also at risk of physical injury after long hours of working in front of a computer. Long work periods, bad posture, poor work habits, stress, inadequate working conditions, personal health and other factors greatly increase the risk of physical injury. Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis, tenosynovitis or other musculoskeletal disorders. The following symptoms may appear in the hands, wrists, arms, shoulders, neck or back:

Numbness, or a burning or tingling sensation. Aching, soreness or tenderness. Pain, swelling or throbbing. Stiffness or tightness. Coldness or weakness. If you have these symptoms, or any other recurring or persistent discomfort and/or pain related to computer use, consult a physician immediately and inform your company's health and safety department. The following section provides tips for more comfortable computer use. Finding your comfort zone Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to achieve maximum comfort. Observe the following tips:

Refrain from staying too long in one fixed posture. Tips and information for comfortable use - 5 Avoid slouching forward and/or leaning backward. Stand up and walk around regularly to remove the strain on your leg muscles. Take short rests to relax your neck and shoulders. Avoid tensing your muscles or shrugging your shoulders. Install the external display, keyboard and mouse properly and within comfortable reach. If you view your monitor more than your documents, place the display at the center of your desk to minimize neck strain. Taking care of your vision Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens, very small typefaces and low-contrast displays could stress your eyes. The following sections provide suggestions on how to reduce eyestrain. Eyes Rest your eyes frequently. Give your eyes regular breaks by looking away from the monitor and focusing on a distant point. Blink frequently to keep your eyes from drying out. Display Keep your display clean. Keep your head at a higher level than the top edge of the display so your eyes point downward when looking at the middle of the display. Adjust the display brightness and/or contrast to a comfortable level for enhanced text readability and graphics clarity. Eliminate glare and reflections by:

placing your display in such a way that the side faces the window or any light source, minimizing room light by using drapes, shades or blinds, using a task light, changing the display's viewing angle, using a glare-reduction filter, 6 - Tips and information for comfortable use using a display visor, such as a piece of cardboard extended from the display's top front edge. Avoid adjusting your display to an awkward viewing angle. Avoid looking at bright light sources for extended periods of time. Developing good work habits The following work habits make computer use more relaxing and productive:

Take short breaks regularly and often. Perform some stretching exercises. Breathe fresh air as often as possible. Exercise regularly and maintain a healthy body. Warning We do not recommend using the computer on a couch or bed. If this is unavoidable, work for only short periods, take breaks regularly, and do some stretching exercises. Protecting your hearing Warning Permanent hearing if earphones or headphones are used at high volume for prolonged periods of time. loss may occur To protect your hearing, follow these instructions. Increase the volume gradually until you can hear clearly and comfortably. Do not increase the volume level after your ears have adjusted. Do not listen to music at high volumes for extended periods. Do not increase the volume to block out noisy surroundings. Decrease the volume if you can't hear people speaking near you. BASIC CARE AND TIPS FOR USING YOUR COMPUTER Basic care and tips for using your computer - 7 Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning your computer on and off To turn on the computer, simply press and release the power button. Please refer to the setup poster for the location of the power button. To turn the power off, do any of the following:

Use the Windows shutdown command: Press the Windows key +

<C>, click Settings > Power then click Shut Down. If you need to power down the computer for a short while, but dont want to completely shut it down, you can put it into Hibernate by:

Pressing the power button. You can also put the computer in sleep mode by pressing the sleep hotkey <Fn> + <F4>. Note If you cannot power off the computer normally, press and hold the power button for more than four seconds to shut down the computer. If you turn off the computer and want to turn it on again, wait at least two seconds before powering up. Taking care of your computer Your computer will serve you well if you take care of it. Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator. Do not expose the computer to temperatures below 0 C (32 F) or above 50 C (122 F). Do not subject the computer to magnetic fields. Do not expose the computer to rain or moisture. Do not spill water or any liquid on the computer. 8 - Basic care and tips for using your computer Do not subject the computer to heavy shock or vibration. Do not expose the computer to dust or dirt. Never place objects on top of the computer. Do not slam the computer display when you close it. Never place the computer on uneven surfaces. General Do not use this product near water. Do not place this product on an unstable cart, stand or table. If the product falls, it could be seriously damaged. Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind onto or into the product. To avoid damage of internal components and to prevent battery leakage, do not place the product on a vibrating surface. Never use it under sporting, exercising, or any vibrating environment which will probably cause a short-circuit or damage rotor devices, HDD, optical drive, and even exposure risk from the lithium battery pack. The bottom surface, areas around ventilation openings and AC adapter may get hot. To avoid injury, ensure they do not come in contact with your skin or body. Your device and its enhancements may contain small parts. Keep them out of the reach of small children. The surface temperature of the base will rise during normal operation, particularly when plugged in to AC power. Allowing sustained contact with exposed skin can cause discomfort or burns. Basic care and tips for using your computer - 9 Safety instructions Product servicing Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel. Unplug this product from the wall outlet and refer servicing to qualified service personnel when:

The power cord or plug is damaged, cut or frayed. Liquid was spilled into the product. The product was exposed to rain or water. The product has been dropped or the case has been damaged. The product exhibits a distinct change in performance, indicating a need for service. The product does not operate normally after following the operating instructions. The product exhibits a distinct change in performance, indicating a need for service. The product does not operate normally after following the operating instructions. Note Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition. Cleaning and servicing When cleaning the computer, follow these steps:

1.Turn off the computer and remove the battery pack. 2.Disconnect the AC adapter. 3.Use a soft, moist cloth. Do not use liquid or aerosol cleaners. 10 - Basic care and tips for using your computer Battery and adapter information Accessing the power Be sure that the power outlet you plug into is easily accessible and located as close to the equipment operator as possible. When you need to disconnect power to the equipment, be sure to unplug from the electrical outlet. Disconnecting the power source Observe the following guidelines when connecting and disconnecting power to the power supply unit:

Install the power supply unit before connecting to the AC power outlet. Unplug before removing the power supply unit from the computer. If the system has multiple sources of power, disconnect power from the system by unplugging all power cords from the power supplies. Using electrical power Do not connect the adapter to any other device. When unplugging the power cord, do not pull on the cord itself but pull on the plug. This product should be operated from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company. Do not allow anything to rest on the power cord. Do not locate this product where people will walk on the cord. If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating. Do not overload a power outlet, strip or receptacle by plugging in too many devices. The overall system load must not exceed 80% of the branch circuit rating. If power strips are used, the load should not exceed 80% of the power strip's input rating. Basic care and tips for using your computer - 11 If this product's AC adapter is equipped with a three-wire grounded plug. The plug only fits in a grounded power outlet. Make sure the power outlet is properly grounded before inserting the AC adapter plug. Do not insert the plug into a non-grounded power outlet. Contact your electrician for details. Warning The grounding pin is a safety feature. Using a power outlet that is not properly grounded may result in electric shock and/or injury. Note The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product. The system can be powered using a wide range of voltages; 100 to 120 or 220 to 240 V or 100-240 V AC. The power cord included with the system meets the requirements for use in the country/region where the system was purchased. Power cords for use in other countries/regions must meet the requirements for that country/

region. For more information on power cord requirements, contact an authorized reseller or service provider. 12 - Basic care and tips for using your computer Guidelines for safe battery usage Warning Batteries may explode if not handled properly. Do not disassemble or dispose of them in fire. Do not tamper with batteries. Keep them away from children. Follow local regulations when disposing of used batteries. Important Replace the battery with the same type as that which came bundled with your product. Use of another battery may present a risk of fire or explosion. This notebook uses a Lithium battery. Do not use it in a humid, wet or corrosive environment. Do not put, store or leave your product in or near a heat source, in a high temperature location, in strong direct sunlight, in a microwave oven or in a pressurized container, and do not expose it to temperatures over 60 C (140 F). Failure to follow these guidelines may cause the battery to leak acid, become hot, explode or ignite and cause injury and/or damage. Do not pierce, open or disassemble the battery. If the battery leaks and you come into contact with the leaked fluids, rinse thoroughly with water and seek medical attention immediately. For safety reasons, and to prolong the lifetime of the battery, charging will not occur at temperatures below 0 C (32 F) or above 40 C (104 F). The full performance of a new battery is achieved only after two or three complete charge and discharge cycles. The battery can be charged and discharged hundreds of times, but it will eventually wear out. When the operation time becomes noticeably shorter than normal, buy a new battery. Use only the approved batteries, and recharge your battery only with the approved chargers designated for this device. Use the battery only for its intended purpose. Never use any charger or battery that is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object such as a coin, clip or pen causes direct connection of the positive (+) and negative (-) terminals of the battery. (These look like metal strips on the battery.) This might happen, for example, when you carry a spare battery in Basic care and tips for using your computer - 13 your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object. The capacity and lifetime of the battery will be reduced if the battery is left in hot or cold places, such as in a closed car in summer or winter. Always try to keep the battery between 15 C and 25 C (59 F and 77 F). A device with a hot or cold battery may not work temporarily, even when the battery is fully charged. Battery performance is especially limited in temperatures well below freezing. Do not dispose of batteries in a fire as they may explode. Batteries may also explode if damaged. Dispose of batteries according to local regulations. Please recycle when possible. Do not dispose as household waste. Wireless devices may be susceptible to interference from the battery, which could affect performance. Note Please refer to www.acer.com for battery shipping documents. 14 - Warnings and regulatory information WARNINGS AND REGULATORY INFORMATION Optical drives CAUTION: This appliance contains a laser system and is classified as a "CLASS 1 LASER PRODUCT." In case of any trouble with this device, please contact your nearest AUTHORIZED service station. To prevent direct exposure to the laser beam, do not try to open the enclosure. CLASS 1 LASER PRODUCT CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM. APPAREIL A LASER DE CLASSE 1 PRODUIT LASERATTENTION: RADIATION DU FAISCEAU LASER INVISIBLE EN CAS DOUVERTURE. EVITTER TOUTE EXPOSITION AUX RAYONS. LUOKAN 1 LASERLAITE LASER KLASSE 1 VORSICHT:

ABDECKUNG GEFFNET NICHT DEM STRAHLL AUSSETZEN PRODUCTO LSER DE LA CLASE I ADVERTENCIA: RADIACIN LSER INVISIBLE AL SER ABIERTO. EVITE EXPONERSE A LOS RAYOS. ADVARSEL: LASERSTRLING VEDBNING SE STRLEN. VARO! LAVATTAESSA OLET ALTTINA LASERSTEILYLLE. VARNING: LASERSTRLNING NR DENNA DEL R PPNAD L TUIJOTA STEESEENSTIRRA EJ IN I STRLEN VARNING:

PPNADSTIRRA EJ IN I STRLEN ADVARSEL: LASERSTRLING NAR DEKSEL PNESSTIRR IKKE INN I STRLEN LASERSTRLNING NAR DENNA DEL LASERSTRAHLUNG, WENN UNSICHTBARE IKKE IND R I Telephone line safety Warnings and regulatory information - 15 Disconnect all telephone lines from the equipment when not in use and/or before servicing. To avoid the remote risk of electric shock from lightning, do not connect the telephone line to this equipment during lightning or thunderstorms. Emergency calls Warning You cannot make emergency calls through this device. To make an emergency call you shall dial out through your mobile phone or other telephone call system. Medical devices Operation of any radio transmitting equipment, including wireless phones, may interfere with the functionality of inadequately protected medical devices. Consult a physician or the manufacturer of the medical device to determine if they are adequately shielded from external RF energy or if you have any questions. Switch off your device in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF transmissions. Pacemakers. Pacemaker manufacturers recommend that a minimum separation of 15.3 centimeters (6 inches) be maintained between wireless devices and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent recommendations of Wireless Technology Research. Persons with pacemakers should do the following:

Always keep the device more than 15.3 centimeters (6 inches) from research by and the pacemaker Not carry the device near your pacemaker when the device is switched on. If you suspect interference, switch off your device, and move it. Hearing aids. Some digital wireless devices may interfere with some hearing aids. If interference occurs, consult your service provider. 16 - Warnings and regulatory information Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles such as electronic fuel injection systems, electronic antiskid (anti-lock) braking systems, electronic speed control systems, and air bag systems. For more information, check with the manufacturer, or its representative, of your vehicle or any equipment that has been added. Only qualified personnel should service the device, or install the device in a vehicle. Faulty installation or service may be dangerous and may invalidate any warranty that may apply to the device. Check regularly that all wireless equipment in your vehicle is mounted and operating properly. Do not store or carry flammable liquids, gases, or explosive materials in the same compartment as the device, its parts, or enhancements. For vehicles equipped with an air bag, remember that air bags inflate with great force. Do not place objects, including installed or portable wireless equipment in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed, and the air bag inflates, serious injury could result. Using your device while flying in aircraft is prohibited. Switch off your device before boarding an aircraft. The use of wireless teledevices in an aircraft may be dangerous to the operation of the aircraft, disrupt the wireless telephone network, and may be illegal. Potentially explosive environments Warning Do not operate a portable transmitter (including this wireless adapter) near unshielded blasting caps or in an explosive environment unless the transmitter has been modified to be qualified for such use. Switch off your device when in any area with a potentially explosive atmosphere and obey all signs and instructions. Potentially explosive atmospheres include areas where you would normally be advised to turn off your vehicle engine. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Switch off the device at refueling points such as near gas pumps at service stations. Warnings and regulatory information - 17 Observe restrictions on the use of radio equipment in fuel depots, storage, and distribution areas; chemical plants; or where blasting operations are in progress. Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include below deck on boats, chemical transfer or storage facilities, vehicles using liquefied petroleum gas

(such as propane or butane), and areas where the air contains chemicals or particles such as grain, dust or metal powders. Do not switch the notebook on when wireless phone use is prohibited or when it may cause interference or danger. Disposal instructions Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protection of the global environment, please recycle. For more from Electrical and Electronics Equipment (WEEE) regulations, visit www.acer-group.com/public/Sustainability information on the Waste ENERGY STAR Acer's ENERGY STAR qualified products save your money by reducing energy cost and protecting the environment without sacrificing features or performance. Acer is proud to offer our customers products with the ENERGY STAR mark. What is ENERGY STAR?

Products that are ENERGY STAR qualified use less energy and prevent greenhouse gas emissions by meeting strict energy efficiency guidelines set by the U.S. Environmental Protection Agency. Acer is committed to offering products and services worldwide that help customers save money, conserve energy and improve the quality of our environment. The more energy we can save through higher energy efficiency, the more we reduce greenhouse gases and the risks to www.energystar.gov or www.energystar.gov/powermanagement. change. More information climate refers of 18 - Warnings and regulatory information Note Information in this section may not apply to your computer. Acer ENERGY STAR qualified products:

Produce less heat and reduce cooling loads, and warmer climates. Automatically go into "display sleep" and "computer sleep" mode after 10 and 30 minutes of inactivity respectively. Wake the computer from sleep mode by pushing keyboard or moving mouse. Computers will save more than 80% energy at "sleep" mode. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks Wireless adapter regulatory information Radio frequency interference Warning For safety reasons, turn off all wireless or radio transmitting devices when using your laptop under the following conditions. These devices may include, but are not limited to: wireless LAN (WLAN), Bluetooth and/or 3G. Remember to follow any special regulations in force in any area, and always switch off your device when its use is prohibited or when it may cause interference or danger. Use the device only in its normal operating positions. This device meets RF exposure guidelines when used normally. To successfully transmit data files or messages, this device requires a good quality connection to the network. In some cases, transmission of data files or messages may be delayed until such a connection is available. Parts of the device are magnetic. Metallic materials may be attracted to the device, and persons with hearing aids should not hold the device to the ear with the hearing aid. Do not place credit cards or other magnetic storage media near the device, because information stored on them may be erased. Use on aircraft Warnings and regulatory information - 19 Warning FCC and FAA regulations may prohibit airborne operation of radio-

frequency wireless devices (wireless adapters) because their signals could interfere with critical aircraft instruments. Ask the cabin crew before turning on your devices wireless adapter whilst on board. The wireless adapter and your health and These recommendations. The wireless adapter, like other radio devices, emits radio frequency electromagnetic energy. The level of energy emitted by the wireless adapter, however, is less than the electromagnetic energy emitted by other wireless devices such as mobile phones. The wireless adapter operates within the guidelines found in radio frequency safety standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature. In some situations or environments, the use of the wireless adapter may be restricted by the proprietor of the building or responsible representatives of the applicable organization. Examples of such situations may include:

Using the wireless adapter on board airplanes, or Using the wireless adapter in any other environment where the risk of interference with other devices or services is perceived or identified as being harmful. standards If you are uncertain of the policy that applies to the use of wireless adapters in a specific organization or environment (an airport, for example), you are encouraged to ask for authorization to use the adapter before you turn it on. USA FCC and FAA The FCC with its action in ET Docket 96-8 has adopted a safety standard for human exposure to radio frequency (RF) electromagnetic energy emitted by FCC certified equipment. The wireless adapter meets the Human Exposure limits found in OET Bulletin 65, 20 - Warnings and regulatory information supplement C, 2001, and ANSI/IEEE C95.1, 1992. Proper operation of this radio according to the instructions found in this manual will result in exposure substantially below the FCCs recommended limits. The following safety precautions should be observed:

Do not touch or move antenna while the unit is transmitting or receiving. Do not hold any component containing the radio such that the antenna is very close or touching any exposed parts of the body, especially the face or eyes, while transmitting. Do not operate the radio or attempt to transmit data unless the antenna is connected; this behavior may cause damage to the radio. The use of wireless adapters in hazardous locations is limited by the constraints posed by the safety directors of such environments. The use of wireless adapters on airplanes is governed by the Federal Aviation Administration (FAA). The use of wireless adapters in hospitals is restricted to the limits set forth by each hospital. FCC radio frequency interference requirements Note Applies to device supporting IEEE 802.11a wireless adapters. This device is restricted to indoor use due to its operation in the 5.15 to 5.25 GHz and 5.470 to 5.725 GHz frequency ranges. FCC requires this product to be used indoors for the frequency ranges 5.15 to 5.25 GHz and 5.470 to 5.725 GHz to reduce the potential for harmful interference to co-channel mobile satellite systems. High power radars are allocated as primary users of the 5.25 to 5.35 GHz and 5.65 to 5.85 GHz bands. These radar stations can cause interference with and /or damage this device. No configuration controls are provided for this wireless adapter allowing any change in the frequency of operations outside the FCC grant of authorization for U.S operation according to Part 15.407 of the FCC rules. USA Federal Communications Commission (FCC) Warnings and regulatory information - 21 Note The radiated output power of the adapter is far below the FCC radio frequency exposure limits. Nevertheless, the adapter should be used in such a manner that the potential for human contact during normal operation is minimized. To avoid the possibility of exceeding the FCC radio frequency exposure limits, you should keep a distance of at least 20 cm between you

(or any other person in the vicinity), or the minimum separation distance as specified by the FCC grant conditions, and the antenna that is built into the computer. Details of the authorized configurations can be found at www.fcc.gov/oet/ea/ by entering the FCC ID number on the device. This device complies with Part 15 of the FCC Rules. Operation of the device is subject to the following two conditions:

This device may not cause harmful interference. This device must accept any interference that may cause undesired operation. Interference statement This wireless adapter has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This wireless adapter generates, uses, and can radiate radio frequency energy. If the wireless adapter is not installed and used in accordance with the instructions, the wireless adapter may cause harmful interference to radio communications. There is no guarantee, however, that such interference will not occur in a particular installation. If this wireless adapter does cause harmful interference to radio or television reception (which can be determined by turning the equipment off and on), the user is encouraged to try to correct the interference by taking one or more of the following measures:

Reorient or relocate the receiving antenna of the equipment experiencing the interference. Increase the distance between the wireless adapter and the equipment experiencing the interference. 22 - Warnings and regulatory information Connect the computer with the wireless adapter to an outlet on a circuit different from that to which the equipment experiencing the interference is connected. Consult the dealer or an experienced radio/TV technician for help. Canada Industry Canada (IC) This device complies with RSS210 of Industry Canada. Cet appareil se conforme RSS210 de Canada d'Industrie. European Union List of applicable countries This product must be used in strict accordance with the regulations and constraints in the country of use. For further information, contact the local office in the country of use. Please see http://ec.europa.eu/

enterprise/rtte/implem.htm for the latest country list. List of national codes This equipment may be operated in the following countries:

Country Austria Belgium Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia ISO 3166 2 letter code Country AT BE CY CZ DK EE FI FR DE GR HU IE IT LV Malta Netherlands Poland Portugal Slovakia Slovenia Spain Sweden United Kingdom Iceland Liechtenstein Norway Switzerland Bulgaria ISO 3166 2 letter code MT NL PL PT SK SI ES SE GB IS LI NO CH BG Warnings and regulatory information - 23 Country Lithuania Luxembourg ISO 3166 2 letter code Country LT Romania Turkey LU ISO 3166 2 letter code RO TR Specific absorption rate information This device meets the EU requirements on the limitation of exposure of the general public to electromagnetic fields by way of health protection. The limits are part of extensive recommendations for the protection of the general public. These recommendations have been developed and checked by independent scientific organizations through regular and thorough evaluations of scientific studies. The unit of measurement for the European Council's recommended limit for mobile devices is the "Specific Absorption Rate" (SAR), and the SAR limit is 2.0 W/kg averaged over 10 grams of body tissue. It meets the requirements of International Commission on Non-Ionizing Radiation Protection (ICNIRP). For body worn operation, this device has been tested and meets the ICNIRP exposure guidelines and the European Standard, for use with dedicated accessories. Use of other accessories which contain metals may not ensure compliance with ICNIRP exposure guidelines. The low band 5.15 to 5.35 GHz is for indoor use only. This equipment complies with the essential requirements of the European Union directive 1999/5/EC. See Statements of European Union Compliance, and more details refer to the attached Declaration of Conformity. the English esky

[Czech]

Daansk

[Danish]

Hereby, ACER INC., declares that this devise is in compliance with the essential requirements and other relevant provisionns of Directive 1999/5/EC. ACER INC. tmto prohlauje, e toto zazen je ve shod se zkladnmi poadavky a dalmi pslunmi ustanovenmi smrnice 1999/5/ES. Undertegnede ACER INC. erklrer herved, at flgende udstyr overholder de vsentlige krav og vrige relevante krav i direktiv 1999/5/EF. 24 - Warnings and regulatory information Deutsch

[German]

Eesti

[Estonian]

Espaol

[Spanish]

[Greek]

Franais

[French]

slenska

[Icelandic]

Italiano

[Italian]

Latviski

[Latvian]

Lietuvi

[Lithuanian]

Hiermit erklrt ACER INC., dass sich das Gert Radiolan in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschlgigen Bestimmungen der Richtlinie 1999/5/EG befindet. Kesolevaga kinnitab ACER INC. seadme vastavust direktiivi 1999/5/E phinuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele stetele. Por medio de la presente ACER INC. declara que el dispositivo cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. ACER INC. 1999/5/ . Par la prsente ACER INC. dclare que cet appareil est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/

CE. Hr me lsir ACER INC. yfir v a er samrmi vi grunnkrfur og arar krfur, sem gera r eru tilskipun 1999/5/EC. Con la presente ACER INC. dichiara che questo dispositivo conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Ar o ACER INC. deklar, ka ierce atbilst Direktvas 1999/5/EK btiskajm prasbm un citiem ar to saisttajiem noteikumiem. iuo ACER INC. deklaruoja, kad is renginys atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas. Warnings and regulatory information - 25 Malti

[Maltese]

Magyar

[Hungarian]

Nederlands

[Dutch]

Norsk

[Norwegiann]

Polski

[Polish]

Portugus

[Portuguese]

Slovensko

[Slovenian]

Slovensky

[Slovak]

Suomi

[Finnish]

Svenska

[Swedish]

Hawnhekk, ACER INC., jiddikjara li dan jikkonforma mal- ti ijiet essenzjali u ma provvedimenti o rajn relevanti li he mm fid-Dirrettiva 1999/5/EC. Alulrott, ACER INC. nyilatkozom, hogy a kszlk megfelel a vonatkoz alapveto kvetelmnyeknek s az 1999/5/EC irnyelv egyb elorsainak. Hierbij verklaart ACER INC. dat het toestel voldoet aan de essentile eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. ACER INC. erklrer herved at utstyret er i samsvar med de grunnleggende krav og vrige relevante krav i direktiv 1999/5/EF. Niniejszym ACER INC. owiadcza, e urzdzenie jest zgodne z zasadniczymi wymogami oraz pozostaymi stosownymi postanowieniami Dyrektywy 1999/5/EC. ACER INC. declara que este dispostivo est conforme com os requisitos essenciais e outras disposies da Directiva 1999/5/CE. ACER INC. izjavlja, da je ta naprava skladna z bistvenimi zahtevami in ostalimi relevantnimi doloili Direktive 1999/5/ES. ACER INC. tmto vyhlasuje, e zariadenie spa zkladn poiadavky a vetky prslun ustanovenia Smernice 1999/5/ES. ACER INC. vakuuttaa tten ett tm laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sit koskevienn direktiivin muiden ehtojen mukainen. Hrmed intygar ACER INC. att denna enhet str i verensstmmelse med vsentliga egenskapskrav och vriga relevanta bestmmelser som framgr av direktiv 1999/5/EG. 26 - Warnings and regulatory information France Pour la France mtropolitaine :

2,400 - 2,4835 GHz (Canaux 1 13) autoris en usage intrieur 2,400 - 2,454 GHz (canaux 1 7) autoris en usage extrieur Pour la Guyane et la Runion :

2,400 - 2,4835 GHz (Canaux 1 13) autoris en usage intrieur 2,420 - 2,4835 GHz (canaux 5 13) autoris en usage extrieur Pour tout le territoire Franais :

Seulement 5,15 -5,35 GHz autoris pour le 802.11a L'utilisation de cet equipement (2,4 GHz WLAN) est soumise certaines restrictions :

La puissance maximale autorise en intrieur est de 100 mW pour 2400 - 2483,5 MHz. La puissance maximale autorise est de 100 mW en extrieur pour 2400 - 2454 MHz. La puissance maximale autorise est de 10 mW en extrieur, 2454 -

2483,5 MHz. Pour les dernires restrictions, voir www.art-telecom.fr. Italy The use of this equipment is regulated by:

1.D.L.gs 1.8.2003, n. 259, article 104 (activity subject to general authorization) for outdoor use and article 105 (free use) for indoor use, in both cases for private use. 2.D.M. 28.5.03, for supply to public of RLAN access to networks and telecom services. Luso degli apparati regolamentato da:

1.D.L.gs 1.8.2003, n. 259, articoli 104 (attivit soggette ad autorizzazione generale) se utilizzati al di fuori del proprio fondo e 105 (libero uso) se utilizzati entro il proprio fondo, in entrambi i casi per uso private. 2.D.M. 28.5.03, per la fornitura al pubblico dellaccesso R-LAN alle reti e ai servizi di telecomunicazioni. Warnings and regulatory information - 27 Belgium Dans le cas d'une utilisation prive, l'extrieur d'un btiment, au-

dessus d'un espace public, aucun enregistrement n'est ncessaire pour une distance de moins de 300 m. Pour une distance suprieure 300 m un enregistrement auprs de l'IBPT est requise. Pour les enregistrements et licences, veuillez contacter l'IBPT. In geval van priv-gebruik, buiten een gebouw, op een openbare plaats, is geen registratie nodig, wanneer de afstand minder dan 300 m is. Voor een afstand groter dan 300 m is een registratie bij BIPT vereist. Voor registraties en te contacteren. licenties, gelieve BIPT Brazil Este equipamento opera em carter secundrio, isto , no tem direito a proteo contra interferncia prejudicial, mesmo de estaes do mesmo tipo, e no pode causar interferncia a sistemas operando em carter primrio. Pakistan Pakistan Telecommunication Authority (PTA) Approved. Morocco The operation of this product in the radio channel 2 (2417 MHz) is not authorized in the following cities: Agadir, Assa-Zag, Cabo Negro, Chaouen, Goulmima, Oujda, Tan Tan, Taourirt, Taroudant and Taza. The operation of this product in the radio channels 4, 5, 6 and 7 (2425

- 2442 MHz) is not authorized in the following cities: Aroport Mohamed V, Agadir, Aguelmous, Anza, Benslimane, Bni Hafida, Cabo Negro, Casablanca, Fs, Lakbab, Marrakech, Merchich, Mohammdia, Rabat, Sal, Tanger, Tan Tan, Taounate, Tit Mellil, Zag. Japan 5 GHz Korea 28 - Warnings and regulatory information Taiwan

;

Modifications to the product Acer cannot be held responsible for unauthorized modifications made by the user and the consequences thereof, which may alter the conformity of the product. Compliant with Russian regulatory certification

- 1 Users Manual 2 -

2014. All Rights Reserved. Aspire Switch 12 Covers: SW5-271 This revision: September 2014 Sign up for an Acer ID and enjoy great benefits Open the Acer Portal app from the Start screen to sign up for an Acer ID or sign in if you already have an Acer ID. There are three great reasons for you to get an Acer ID:

Build Your Own Cloud with Acer BYOC. Get the latest offers and product information. Register your device for warranty service. For more information, please visit the Acer BYOC website:

www.acer.com/byoc-start Important This manual contains proprietary information that is protected by copyright laws. The information contained in this manual is subject to change without notice. Images provided herein are for reference only and may contain information or features that do not apply to your computer. Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual. Model number: _________________________________ Serial number: _________________________________ Date of purchase: ______________________________ Place of purchase: ______________________________ TABLE OF CONTENTS Table of contents - 3 6 First things first Your guides ............................................. 6 Basic care and tips for using your computer.................................................. 6 Turning your computer off........................... 6 Taking care of your computer ..................... 7 Taking care of your AC adapter.................. 7 Cleaning and servicing................................ 7 Your Acer notebook tour 9 Screen view............................................. 9 Keyboard view....................................... 10 Left view ................................................ 10 Information on USB 3.0............................. 11 Right view.............................................. 11 Cover / rear view ................................... 12 Using the keyboard 13 Hotkeys..................................................... 14 Windows keys........................................ 15 Recovering your system 16 Recover from a supplied DVD............... 16 Creating recovery discs......................... 17 Creating a recovery backup................... 17 Creating a drivers and applications backup................................................... 19 Recovering your system ........................ 21 Reinstalling drivers and applications......... 22 Returning to an earlier system snapshot .. 24 Returning your system to its factory condition.................................................... 25 Recovering from Windows ........................ 25 Recovering from a recovery backup ......... 28 Connecting to the Internet 31 Connecting with a cable ........................ 31 Built-in network feature ............................. 31 Connecting wirelessly............................ 31 Connecting to a wireless LAN................... 32 Connecting to a 3G network ..................... 32 Using a Bluetooth connection 33 Enabling and disabling Bluetooth .......... 33 Enable Bluetooth and add a device .......... 33 Acer Touch Tools 35 Touch tool controls ................................ 35 Pointing ..................................................... 36 Using AccuFinger...................................... 36 RepliView.................................................. 37 Settings..................................................... 37 39 Acer Screen Grasp Overview .............................................. 39 Adjusting the Settings ............................... 40 The editing tool ......................................... 40 42 Acer Scrapboard BIOS utility 44 Boot sequence....................................... 44 Setting passwords ................................. 44 Securing your computer 45 Using passwords ................................... 45 Entering passwords .................................. 45 47 Power management Saving power ......................................... 47 Battery pack 49 Battery characteristics ........................... 49 Charging the battery ................................. 49 Optimizing battery life ............................... 50 Checking the battery level......................... 51 Battery-low warning .................................. 51 Traveling with your computer 52 Disconnecting from the desktop ............ 52 Moving around....................................... 52 Preparing the computer ............................ 52 What to bring to meetings......................... 53 Taking the computer home .................... 53 Preparing the computer ............................ 53 What to take with you................................ 54 Special considerations.............................. 54 Setting up a home office ........................... 54 Traveling with the computer................... 54 Preparing the computer ............................ 55 What to take with you................................ 55 Special considerations.............................. 55 Traveling internationally with the computer 55 Preparing the computer ............................ 55 What to bring with you .............................. 56 Special considerations.............................. 56 Memory card reader 58 Connectivity options............................... 58 60 Video and audio connectors 61 HDMI Micro Universal Serial Bus (USB) 62 Frequently asked questions 64 Requesting service ................................ 66 Tips and hints for using Windows 8.1.... 68 How do I get to Start? ............................... 68 What are "Charms?" ................................. 68 Can I boot directly to the desktop? ........... 69 How do I jump between apps?.................. 69 4 - Table of contents How do I turn off my computer?................ 69 How do I unlock my computer?................. 69 How do I set the alarm?............................ 71 Where are my apps?................................. 72 What is a Microsoft ID (account)?............. 74 How do I add a favorite to Internet Explorer?................................................... 74 How do I check for Windows updates?..... 74 Where can I get more information?........... 74 Troubleshooting..................................... 75 Troubleshooting tips.................................. 75 Error messages......................................... 75 Internet and online security 77 First steps on the net ............................. 77 Protecting your computer.......................... 77 Choose an Internet Service Provider........ 77 Network connections................................. 79 Surf the Net!.............................................. 81 Security..................................................... 81

- 5 Getting started... In this section you will find:

Useful information on caring for your computer and your health Where to find the power button, ports and connectors Tips and tricks for using the touchpad and keyboard How to create recovery backups Guidelines for connecting to a network and using Bluetooth Information on using Acers bundled software 6 - First things first FIRST THINGS FIRST We would like to thank you for making this Acer tablet your choice for meeting your mobile computing needs. Your guides To help you use your Acer tablet, we have designed a set of guides:

First off, the Setup Guide helps you get started with setting up your computer. The Quick Guide introduces you to the basic features and functions of your new computer. For more on how your computer can help you to be more productive, please refer to the Users Manual. This guide contains detailed information on such subjects as system utilities, data recovery, expansion options and troubleshooting. In addition it contains general regulations and safety notices for your tablet. It is available from the desktop; double-click the Help icon and click Users Manual in the menu that opens. Basic care and tips for using your computer Turning your computer off To turn the power off, do any of the following:

Use the Windows shutdown command: Open the Charms, click Settings > Power then click Shut Down. If you need to power down the computer for a short while, but dont want to completely shut it down, you can put it into Hibernate by pressing the power button. You can also put the computer in sleep mode by opening the Charms, click Settings > Power then click Sleep Note If you cannot power off the computer normally, press and hold the power button for more than four seconds to shut down the computer. If you turn off the computer and want to turn it on again, wait at least two seconds before powering up. First things first - 7 Taking care of your computer Your computer will serve you well if you take care of it. Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator. Do not expose the computer to temperatures below 0 C (32 F) or above 50 C (122 F). Do not subject the computer to magnetic fields. Do not expose the computer to rain or moisture. Do not spill water or any liquid on the computer. Do not subject the computer to heavy shock or vibration. Do not expose the computer to dust or dirt. Never place objects on top of the computer. Do not slam the computer display when you close it. Never place the computer on uneven surfaces. Taking care of your AC adapter Here are some ways to take care of your AC adapter:

Do not connect the adapter to any other device. Do not step on the power cord or place heavy objects on top of it. Carefully route the power cord and any cables away from foot traffic. When unplugging the power cord, do not pull on the cord itself but pull on the plug. The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord. Also, the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating. Cleaning and servicing When cleaning the computer, follow these steps:

1.Turn off the computer. 2.Disconnect the AC adapter. 3.Use a soft, moist cloth. Do not use liquid or aerosol cleaners. 8 - First things first If either of the following occurs:

The computer has been dropped or the body has been damaged;

The computer does not operate normally Please refer to Frequently asked questions on page 64. YOUR ACER NOTEBOOK TOUR Your Acer notebook tour - 9 After setting up your computer as illustrated in the setup poster, let us show you around your new Acer notebook. Screen view 1 2 3

#

1 2 3 Icon Item Webcam Touchscreen Speakers Description Web camera for video communication. A light next to the webcam indicates that the webcam is active. Displays computer output, supports multi-touch input. Deliver stereo audio output. 10 - Your Acer notebook tour Keyboard view 4 1 2 3 Icon

#

1 2 3 4 Item Keyboard Pointing stick Selection buttons Power switch Description For entering data into your computer. Used to control the cursor. Perform left- and right-click functions. Turns the keyboard on or off. Left view 1 2 3 4

# Icon 1 Item HDMI Micro port Description Supports high-definition digital video connections.

# Icon 2 Item Micro USB 3.0 port Connects to USB devices. Description Your Acer notebook tour - 11 3 4 Battery reset pinhole DC-in jack Information on USB 3.0 Simulates removing and reinstalling the battery. Insert a paperclip into the hole and press for four seconds. Connects to an AC adapter. Compatible with USB 3.0 and earlier devices. For optimal performance, use USB 3.0-certified devices. Defined by the USB 3.0 specification (SuperSpeed USB). Right view 1 2 3 4 5 Icon

#

1 2 3 Item Headset/speaker jack Windows button Volume button Description Connects to audio devices (e.g., speakers, headphones) or a headset with microphone. Press to go to the Windows Start screen. Adjusts the system volume. 12 - Your Acer notebook tour Icon

#

4 5 Item Microphone USB port Description Internal microphone for sound recording. Connects to USB devices. Cover / rear view 1 2 3

# Icon Item 1 2 3 microSD card reader Power button Keyboard connector Description Accepts one microSD Card. Push to remove/install the card. Only one card can operate at any given time. Turns the computer on and off. Opening the lid will also turn the computer on. Connects to the keyboard to charge the keyboard battery. USING THE KEYBOARD Using the keyboard - 13 Your new computer has a keyboard that can be used connected to the screen or wirelessly. The keyboard is held in place by magnetic clips. If the keyboard has not been used for a while, it may have gone to sleep to save power. If your computer does not respond to the keyboard, try turning the keyboard off and on again. Open and pull the keyboard away from the base. Swap the keyboard to the front of the device. 14 - Using the keyboard Snap the keyboard into place using the front locating holes. The keyboard has full-sized keys, separate cursor, and Windows keys. Hotkeys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon

<Fn> +

<Q>

<Fn> +

<W>

Airplane mode Function Sleep Description Enables/disables the computers communication devices. Puts the computer in Sleep mode. Switches display output between the display screen, external monitor (if connected) and both. Turns the display screen backlight off to save power. Press any key to return. Display toggle Screen blank Speaker toggle Turns the speakers on and off. Brightness up Increases the screen brightness.

<Fn> +

<E>

<Fn> +

<R>

<Fn> +

<Y>

<Fn> +

< >

Using the keyboard - 15 Hotkey Icon

<Fn> +

< >

<Fn> +

< >

<Fn> +

< >

Function Brightness down Decreases the screen Description Volume up brightness. Increases the sound volume. Volume down Decreases the sound volume. Note To use Function keys (such as F1, F2 ...) press <Fn> and the corresponding number key. Thus, <Fn> + <1> for <F1> etc. During boot up, press <Fn> + <2> to access BIOS. To type a Euro symbol (), press <Alt Gr> + <5>. Windows keys The keyboard has two keys that perform Windows-specific functions. Key Windows key Application key Description Pressed alone it returns to the Start screen. It can also be used with other keys for special functions, please check Windows Help. This key has the same effect as clicking the right mouse button; it opens the application's context menu. 16 - Recovering your system RECOVERING YOUR SYSTEM Depending on the storage space available in your computer, your computer either uses the Acer Recovery Management program, or is supplied with one or more system recovery DVDs. To use a system recovery DVD, please see the instructions below, otherwise see Creating recovery discs on page 17. Recover from a supplied DVD If your computer comes with system recovery DVDs, obtain an external optical disc drive (ODD) and complete the following steps to reinstall Windows 8.1 and all the required drivers:

Note Some Acer apps may not be recovered when you reinstall Windows 8.1. To install any apps that you require, please download them from the Windows Store. 1.Shutdown the computer by tapping the Settings charm > Power >

Shutdown. 2.Connect the ODD to your computer. 3.Enter the computers BIOS - press and hold the volume up key before pressing the power button. 4.Select the Boot option in the left pane. 5.Under Boot priority order, use the arrows to move USB CDROM to the number one position. 6.Select Exit in the left pane and then select Exit Saving Changes. 7.Insert the recovery DVD, restart your computer, and follow the onscreen instructions. If you are having trouble with your computer, and the frequently asked questions (see Frequently asked questions on page 64) do not help, you can 'recover' your computer - i.e. return it to an earlier state. Creating recovery discs Recovering your system - 17 This section describes the recovery tools available on your computer. Acer provides Acer Recovery Management, which allows you to create a recovery backup, a drivers and applications backup, and to start recovery options, either using Windows tools, or the recovery backup. Note Acer Recovery Management is only available with a pre-installed Windows operating system. Important We recommend that you create a Recovery Backup and Drivers and Applications Backup and as soon as possible. In certain situations a full recovery will require a USB recovery backup. Creating a recovery backup To reinstall from a USB storage drive, you must first create a recovery backup. The recovery backup includes the entire original contents of your computers hard drive, including Windows and all factory-loaded software and drivers. Using this backup will restore your computer to the same state as when you purchased it, while giving you an option to retain all settings and personal data. Note Since the recovery backup requires at least 16 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 32 GB or larger. 18 - Recovering your system 1.From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps. 2.Click Create Factory Default Backup. The Recovery Drive window opens. Make sure Copy contents from the recovery partition to the recovery drive is selected. This provides the most complete and safest recovery backup. 3.Plug in the USB drive then click Next. Since the recovery backup requires at least 16 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 32 GB or larger. Recovering your system - 19 4.You will be shown the backup progress on the screen. 5.Follow the process until it completes. 6.After creating the recovery backup, you can choose to delete the recovery this information, you can only use the USB recovery backup to restore your computer, if you lose or erase the USB drive, you cannot restore your computer. information on your computer. If you delete 7.Unplug the USB drive and label it clearly. Important Write a unique, descriptive label on the backup, such as 'Windows Recovery Backup'. Make sure you keep the backup in a safe place that you will remember. Creating a drivers and applications backup To create a Drivers and Applications Backup, that contains the factory-loaded software and drivers needed by your computer, you 20 - Recovering your system may use either a USB storage drive or, if your computer features a DVD recorder, one or more blank recordable DVDs. 1.From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps. 2.Click Create Drivers and Applications Backup. Plug in the USB drive or insert a blank DVD into the optical drive, then click Next. If you are using a USB drive, make sure your USB drive has enough capacity before continuing. If using DVDs, it will also show the number of blank, recordable discs you will need to complete the recovery discs. Make sure that you have the required number of identical, blank discs. 3.Click Start to copy files.You will be shown the backup progress on the screen. 4.Follow the process until it completes:

If you are using optical discs, the drive ejects each disc as it completes burning it. Remove the disc from the drive and mark it Recovering your system - 21 with a permanent marker. If multiple discs are required, insert a new disc when prompted, then click OK. Continue until the process is complete. If you are using a USB drive, unplug the drive and label it clearly. Important Write a unique, descriptive label on each backup, such as 'Drivers and Applications Backup'. Make sure you keep the backup in a safe place that you will remember. Recovering your system To recover your system:

1.Perform minor fixes. If only one or two items of software or hardware have stopped working correctly, the problem may be solved by reinstalling the software or the device drivers. To reinstall software and drivers that were pre-installed at the factory, see Reinstalling drivers and applications on page 22. For instructions on reinstalling software and drivers that were not pre-installed, see that products documentation or support Web site. 2.Revert to a previous system condition. If reinstalling software or drivers does not help, then the problem may be solved by returning your system to a previous state when everything was working correctly. For instructions, see Returning to an earlier system snapshot on page 24. 3.Reset your operating system. If nothing else has solved the problem and you want to reset your system, but keep your user information, see Returning your system to its factory condition on page 25. 4.Reset your system to its factory condition. If nothing else has solved the problem and you want to reset your system to factory condition, see Returning your system to its factory condition on page 25. 22 - Recovering your system Reinstalling drivers and applications As a troubleshooting step, you may need to reinstall the applications and device drivers that came pre-installed on your computer from the factory. You can reinstall using either your hard drive or the backup you have created. Other applications - If you need to reinstall software that did not come pre-installed on your computer, you need to follow that softwares installation instructions. New device drivers - If you need to reinstall device drivers that did not come pre-installed on your computer, follow the instructions provided with the device. If you are reinstalling using Windows and the recovery information stored on your computer:

1.From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps. 2.Click Reinstall Drivers or Applications. 3.You should see the Contents section of the Acer Resource Center. Recovering your system - 23 Images for reference only. 4.Click the install icon for the item you want to install, then follow the onscreen instructions to complete the installation. Repeat this step for each item you want to reinstall. If you are reinstalling from a Drivers and Applications Backup on a DVD or USB drive:

1.Insert the Drivers and Applications Backup into the disc drive or connect it to a free USB port. If you inserted a DVD wait for Acer Resource Center to start. If Acer Resource Center does not start automatically, press the Windows key + <E>, then double-click on the optical drive icon. If you are using a USB drive, press the Windows key + <E>, then double-click on the drive that contains the backup. Double-click on ResourceCenter. 24 - Recovering your system 2.You should see the Contents section of the Acer Resource Center. Images for reference only. 3.Click the install icon for the item you want to install, then follow the onscreen prompts to complete the installation. Repeat this step for each item you want to reinstall. Returning to an earlier system snapshot Microsoft System Restore periodically takes a 'snapshot' of your system settings and saves them as restore points. In most cases of hard-to-resolve software problems, you can return to one of these restore points to get your system running again. Windows automatically creates an additional restore point each day, and also each time you install software or device drivers. Note For more information about using Microsoft System Restore, from Start, type Help and then click Help and Support in the list of apps. Type Windows system restore in the Search Help box, then press Enter. Returning to a restore point 1.From Start, type Control Panel and then click Control Panel in the list of apps. 2.Click System and Security > Action Center, then click Recovery at the bottom of the window. 3.Click Open System Restore, then Next. Recovering your system - 25 4.Click the latest restore point (at a time when your system worked correctly), click Next, then Finish. 5.A confirmation window appears; click Yes. Your system is restored using the restore point you specified. This process may take several minutes, and may restart your computer. Returning your system to its factory condition If your computer experiences problems that are not recoverable by other methods, you may need to reinstall everything to return your system to its factory condition. You can recover from either your hard drive or the recovery backup you have created. If you can still run Windows and have not deleted the recovery partition, see Recovering from Windows on page 25. If you cannot run Windows, your original hard drive has been completely re-formatted or you have installed a replacement hard drive, see Recovering from a recovery backup on page 28. Recovering from Windows Start Acer Recovery Management:

From Start, type Recovery and then click Acer Recovery Management in the list of apps. Two options are available, Restore Factory Settings (Reset my PC) or Customized Restore (Refresh my PC). Restore Factory Settings deletes everything on your hard drive, then reinstalls Windows and all software and drivers that were pre-installed on your system. If you can access important files on your hard drive, back them up now. See Restore Factory Settings with Acer Recovery Management on page 26. Customized Restore will attempt to retain your files (user data) but will reinstall all software and drivers. Software installed since you purchased your PC will be removed (except software installed from 26 - Recovering your system the Windows Store). See Customized Restore with Acer Recovery Management on page 27. Restore Factory Settings with Acer Recovery Management 1.Click Restore Factory Settings. Important Restore Factory Settings will erase all files on your hard drive. 2.The Reset your PC window opens. Images for reference only. 3.Click Next, then choose how to erase your files:

a.Just remove my files quickly erases all files before restoring your computer and takes about 30 minutes. b.Fully clean the drive completely cleans the drive after each file is erased, so no files can be viewed after the recovery. Cleaning the drive takes much longer, up to 5 hours, but is much more secure as old files are completely removed. 4.Click Reset. 5.The recovery process begins by restarting your computer, then continues by copying files to your hard drive. 6.After the recovery has finished, you can start using your computer by repeating the first-start process. Recovering your system - 27 Recovering from the hard drive during startup 1.Turn on your computer and press <Alt> + <0> during startup. A screen appears asking you to choose the keyboard layout. 2.Several options are now presented. Click Troubleshoot. 3.Click either Refresh your PC or Reset your PC. Note

"Refresh your PC" enables you to restore your computer to the default factory condition with files intact. "Reset your PC" completely removes all your files and resets your computer to factory settings. 4.Click Next. The process will take several minutes. Customized Restore with Acer Recovery Management 1.Click Customized Restore (Retain User Data). 28 - Recovering your system 2.The Refresh your PC window opens. Images for reference only. 3.Click Next, then Refresh. 4.The recovery process begins by restarting your computer, then continues by copying files to your hard drive. This process takes about 30 minutes. Recovering from a recovery backup To recover from a recovery backup on a USB drive:

1.Find your recovery backup. 2.If your computer does not have a built-in keyboard, make sure a keyboard is attached to your computer. 3.Plug in the USB drive and turn on your computer. 4.If it is not already enabled, you must enable the F12 Boot Menu:

a. Press <Fn> + <2> when starting your computer. b. Use the left or right arrow keys to select the Main menu. c. Press the down key until F12 Boot Menu is selected, press <Fn>

+<5> to change this setting to Enabled. d. Use the left or right arrow keys to select the Exit menu. e. Depending on the type of BIOS your computer uses, select Save Changes and Exit or Exit Saving Changes and press Enter. Select OK or Yes to confirm. f. Your computer will restart. 5.During startup, press <Fn> + <=> to open the boot menu. The boot menu allows you to select which device to start from, select the USB drive. a. Use your arrow keys to select USB Device, then press Enter. Recovering your system - 29 b. Windows starts from the recovery backup instead of the normal startup process. 6.Select your keyboard type. 7.Select Troubleshoot and then choose the type of recovery to use:

a. Click Advanced then System Restore to start Microsoft System Restore:

Microsoft System Restore periodically takes a snapshot of your system settings and saves them as restore points. In most cases of hard-to-resolve software problems, you can return to one of these restore points to get your system running again. b. Click Reset your PC to start the reset process:

Reset your PC deletes everything on your hard drive, then reinstalls Windows and all software and drivers that were pre-

installed on your system. If you can access important files on your hard drive, back them up now. See Reset your PC from the recovery backup on page 29. c. Click Refresh your PC to start the refresh process:

Refresh your PC will attempt to retain your files (user data) but will reinstall all software and drivers. Software installed since you purchased your PC will be removed (except software installed from the Windows Store). See Refresh your PC from the recovery backup on page 30. Reset your PC from the recovery backup Important Reset your PC will erase all files on your hard drive. 1.The Reset your PC window opens. Images for reference only. 30 - Recovering your system 2.Click Next. 3.Select the operating system to recover (normally only one option is available). 4.Choose to keep any changes to the hard drive:

a. If you have deleted the recovery partition or otherwise changed the partitions on the hard drive and want to keep these changes, select No. b. To restore your computer to Factory Settings, select Yes. 5.Choose how to erase your files:

a.Just remove my files quickly erases all files before restoring your computer and takes about 30 minutes. b.Fully clean the drive completely cleans the drive after each file is erased, so no files can be viewed after the recovery. Cleaning the drive takes much longer, up to 5 hours, but is much more secure as old files are completely removed. 6.Click Reset. 7.After the recovery has finished, you can start using your computer by repeating the first-start process. Refresh your PC from the recovery backup 1.The Refresh your PC window opens. 2.Click Next. 3.Select the operating system to recover (normally only one option is available). 4.Click Refresh. 5.The recovery process begins by restarting your computer, then continues by copying files to your hard drive. This process takes about 30 minutes. CONNECTING TO THE INTERNET Connecting to the Internet - 31 Note Information in this section may not apply to your computer. This chapter includes basic information on types of connections, and getting connected to the Internet. For detailed information, please refer to Network connections on page 79. Connecting with a cable Built-in network feature The built-in network feature makes it easy for you to connect your computer to the Internet using a cable. But first, an Internet Service Provider (ISP) -- usually a phone or cable company -- will have to go to your home or office to set up Internet service. The ISP will install a small box, called a router, that will allow you to connect to the Internet. Once your router is set up, all you have to do is plug one end of a network cable into the network port on your computer, and the other end into a port on your router. (Refer to the image below.) Then, you'll be ready to get online. Connecting wirelessly 32 - Connecting to the Internet Connecting to a wireless LAN A wireless LAN (or WLAN) is a wireless local area network, which can link two or more computers without using wires. Once connected to WLAN, you can access the Internet. You can also share files, other devices, and even your Internet connection itself. Warning Using wireless devices while flying in aircraft may be prohibited. All wireless devices must be switched off before boarding an aircraft and during take-off, as they may be dangerous to the operation of the aircraft, disrupt communications, and even be illegal. You may turn on your computers wireless devices only when informed that it is safe to do so by the cabin crew. Your computer's wireless connection is turned on by default and Windows will detect and display a list of available networks during setup. Select your network and enter the password if required. Acer notebook computers feature an Airplane mode hotkey that turns the network connection on or off. You can use the network management options to turn your wireless network on/off or control what is shared over the network. From the Start screen, start typing wireless then select Connect to a network or Change Wi-Fi settings. Otherwise, open the instructions. Internet Explorer and follow Note Please refer to your Internet Service Provider (ISP) or router documentation for details on connecting to the Internet. Connecting to a 3G network If your computer has a SIM slot, you can connect to the Internet using a 3G (cellular phone) network. To do this, you must have a compatible SIM card and a data contract with your cellular provider. Note Please contact your cellular provider for details on connecting to the Internet via 3G. USING A BLUETOOTH CONNECTION Using a Bluetooth connection - 33 Bluetooth is a technology enabling you to transfer data wirelessly over short distances between many different types of devices. Bluetooth-

enabled devices include computers, cell phones, tablets, wireless headsets, and keyboards. To use Bluetooth, you must ensure the following:

1.Bluetooth is enabled on both devices. 2.Your devices are "paired" (or connected). Enabling and disabling Bluetooth The Bluetooth adapter must be enabled on both devices. For your computer, this may be an external switch, a software setting, or a separate Bluetooth dongle plugged into the computers USB port (if no internal Bluetooth adapter is available). Note Please check your devices owners manual to determine how to turn on its Bluetooth adapter. Enable Bluetooth and add a device Every new device must first be "paired" with your computers Bluetooth adapter. This means it must first be authenticated for security purposes. You only need to pair once. After that, simply turning on the Bluetooth adapter of both devices will connect them. Bluetooth on your computer is disabled by default. To enable your computers Bluetooth adapter, do the following:

1.Open the Charms and select Settings > Change PC Settings > PC and devices > Bluetooth, or press the Windows key + <W> and then type Wireless; in the results, click on Bluetooth settings. 2.Click the toggle next to Bluetooth to enable/disable it. 3.Your computer will automatically start searching for devices, as well as make itself visible to other devices. 34 - Using a Bluetooth connection 4.Tap the device you wish to add from the list of discovered devices, and tap Pair. A code displays on your computer, which should match the code displayed on your device. Select Yes. Then, accept the pairing from your device. Note Some devices using older versions of the Bluetooth technology require both devices to enter a PIN. In the case of one of the devices not having any inputs

(as in a headset), the passcode is hardcoded into the device (usually "0000"

or "1234"). Consult your devices user manual for more information. ACER TOUCH TOOLS Acer Touch Tools - 35 Acer Touch Tools makes using your Windows device easier and more convenient. You can select, drag or tap on small items in the user interface. You can run Acer Touch Tools, from Start or from the Desktop taskbar. Touch tool controls The Touch Tools control panel has several icons:

1 2 3 4 5 6 7 8 No. Item 1 Move 2 AccuFinger Description Tap the Move tab and drag the Touch Tools panel to reposition it. Displays or hides the AccuFinger pointer. Tap the icon to display the pointer, and again to hide it. The AccuFinger pointer will also hide automatically after a specified number of seconds, which you can set in the configuration window. 36 - Acer Touch Tools No. Item 3 Multi-select 4 5 6 7 8 ESC simulation Touch Tools configuration Gateway Screen Grasp Close AccuFinger pointer Pointing Description Turns the multi-select feature on and off. Tap the multi-select icon to turn it on. Tap it again to turn multi-select off. Tap on the ESC icon to send an Escape command to the system. Tap to open the Touch Tools configuration window. See Settings on page 37. Tap this icon to run the Acer Screen Grasp utility. See Acer Screen Grasp on page 39. Tap the X to close Acer Touch Tools. Both AccuFinger and the Touch Tools panel will close. The AccuFinger pointer's fine tip allows you to work with even very small screen elements. This can be particularly helpful when using operating system setting and configuration windows with small buttons, boxes or other small items. Using AccuFinger With AccuFinger you can:

Point: Place your fingertip on the pointer pad and drag it around. The pointer direction changes automatically as you move around the screen. Select: Perform all standard touch screen cursor commands including tap, double-tap, drag, and drag-select, etc. Drag: To drag something, position the AccuFinger pointer on it, press briefly on the pointer pad to activate drag mode, then drag the selected item to a new position. Display: Display a context-sensitive menu by holding your fingertip on the pointer pad for a moment until the menu appears, then stop touching the pad and select a menu command. Text edit: You can select text in supported programs by tapping on a word or text block to select it or insert the cursor. You can then type or perform other operations on the selected text. Acer Touch Tools - 37 RepliView Your touch devices onscreen virtual keyboard can sometimes block your view of where you are typing. RepliView displays a small pop-up window above the onscreen keyboard that displays a view of where you are typing so that you can see what you are doing. This feature operates automatically when Touch Tools is running. Settings You can adjust the settings to suit your needs, including setting the AccuFinger pointer size and timeout. You can also select either right 38 - Acer Touch Tools or left-hand operation, which optimizes pointer orientation for the selected mode. ACER SCREEN GRASP Acer Screen Grasp - 39 Acer Screen Grasp is a handy screen capture tool that allows you to capture all or part of anything thats displayed on your computers screen. It works for both the desktop and Start screen applications. To launch Acer Screen Grasp, press <Ctrl> + <Shift> + <PrtSc>. Once you have opened the application you can activate the launch gesture: Tapping the screen with three fingers. Note The three-finger gesture is disabled by default. You can enable it from Settings. Overview 1 2 3 4 5 6 The toolbar at the top of the screen allows you to change screen capture options and settings. No. 1 2 3 4 5 6 Description Capture: Capture a rectangular or circular area of the screen. Freeform capture: Capture a freeform part of the screen. Window capture: Capture all or part of an open window. Webpage capture: Capture a whole webpage, including parts of the page that are not currently visible. Full screen capture: Capture the full screen. Settings: Change the defaults. 40 - Acer Screen Grasp Adjusting the Settings Tap the Settings icon to adjust the defaults for Acer Screen Grasp. You can enable or disable the launch gesture (tap the screen with three fingers), set the app to launch the editing tool after capturing, pin the program to the taskbar, view a short introduction tutorial, or view the Help content. The editing tool After youve captured the screen, you can edit the image. 3 4 5 6 7 8 9 10 11 1 2 Description Undo. Redo. Pencil tool. No. 1 2 3 Acer Screen Grasp - 41 No. 4 5 6 7 8 9 10 11 Description Marker tool. Text tool. Eraser. Mosaic effect. Lasso tool. Share capture to... Windows clipboard Facebook Acer Scrapboard Word PowerPoint Outlook Save. Pin/unpin the toolbars. 42 - Acer Scrapboard ACER SCRAPBOARD Acer Scrapboard is a useful tool to manage your screen captures. Screen captures are automatically sorted by date. Tap the Explorer. icon on the screen capture to open the website in Internet You can also create tags to assist in sorting your images. 1.Tap and drag an image down to open the menu at the bottom of the screen. 2.Tap Create tag to create a tag. 3.Tap Tags to open the list of available tags, and check each tag that you would like to assign to the image.

- 43 Keeping your computer and data safe... In this section you will find:

How to secure your computer Setting passwords What you need to prepare when youre traveling How to get the most out of your battery 44 - BIOS utility BIOS UTILITY The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS utility, press <Fn> + <2> during the POST while the computer logo is being displayed. Boot sequence To set the boot sequence in the BIOS utility, activate the BIOS utility, then select Boot from the categories listed at the top of the screen. Setting passwords To set a password on boot, activate the BIOS utility, then select Security from the categories listed at the top of the screen. Find Password on boot: and use the <Fn> + <5> and <Fn> + <6> keys to enable this feature. SECURING YOUR COMPUTER Securing your computer - 45 Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Using passwords Passwords protect your computer from unauthorized access. Setting these passwords creates several different levels of protection for your computer and data:

Supervisor Password prevents unauthorized entry into the BIOS utility. Once set, you must enter this password to gain access to the BIOS utility. See Setting passwords on page 38. User Password secures your computer against unauthorized use. Combine the use of this password with password checkpoints on boot-up and resume from Hibernation (if available) for maximum security. Password on Boot secures your computer against unauthorized use. Combine the use of this password with password checkpoints on boot-up and resume from Hibernation (if available) for maximum security. Important Do not forget your Supervisor Password! If you forget your password, please get in touch with your dealer or an authorized service center. Entering passwords When a password is set, a password prompt appears in the center of the display screen. When the Supervisor Password is set, a prompt appears when you enter the BIOS utility. Type the Supervisor Password and press <Enter> to access the BIOS utility. If you enter the password incorrectly, a warning message appears. Try again and press <Enter>. When the User Password is set and the password on boot parameter is enabled, a prompt appears at boot-up. 46 - Securing your computer Type the User Password and press <Enter> to use the computer. If you enter the password incorrectly, a warning message appears. Try again and press <Enter>. Important You have three chances to enter a password. If you fail to enter the password correctly after three tries, the system halts. Press and hold the power button for four seconds to shut down the computer. Then turn on the computer again, and try again. POWER MANAGEMENT Power management - 47 This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory. If no activity is detected for a period of time, the computer stops some or all of these devices in order to conserve energy. the Saving power Disable Fast startup Your computer uses Fast startup to start quickly, but also uses a small amount of power to check for signals to start. These checks will slowly drain your computers battery. If you prefer to reduce your computers power requirements and environmental impact, turn off Fast startup:

Note If Fast startup is off, your computer will take longer to start from Sleep. Your computer will also not start if it receives an instruction to start over a network (Wake on LAN). 1.Open the desktop. 2.Click Power Options in the Notification area. 3.Select More Power Options. 4.Select Choose what the power buttons do. 48 - Power management 5.Select Change settings that are currently unavailable. 6.Scroll down and disable Turn on fast startup. 7.Select Save changes. BATTERY PACK Battery pack - 49 The computer uses an embedded Lithium battery that gives you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while you continue to operate the computer. However, recharging with the computer turned off significantly reduces charge time. The battery will come in handy when you travel or during a power failure. Charging the battery Plug the AC adapter into the computer, and connect to a mains power outlet. You can continue to operate your computer on AC power while your battery is charging. However, charging the battery with the computer turned off significantly reduces charge time. Note You are advised to charge the battery before retiring for the day. Charging the battery overnight before traveling enables you to start the next day with a fully charged battery. Conditioning a new battery pack Before you use a battery pack for the first time, there is a conditioning process that you should follow:

1.Connect the AC adapter and fully charge the battery. 2.Turn on the computer and complete setting up the operating system. 3.Disconnect the AC adapter. 4.Operate the computer using battery power. 5.Reconnect the AC adapter and fully charge the battery again. Follow these steps again until the battery has been charged and discharged three times. 50 - Battery pack Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs to temperatures below 0 C (32 F) or above 45 C (113 F). Extreme temperatures may adversely affect the battery pack. The battery conditioning process ensures your battery accepts the maximum possible charge. Failure to follow this procedure will prevent you from obtaining the maximum battery charge, and will also shorten the effective lifespan of the battery. In addition, the useful lifespan of the battery is adversely affected by the following usage patterns:

Using the computer on constant AC power. Not discharging and recharging the battery to its extremes, as described above. Frequent use; the more you use the battery, the faster it will reach the end of its effective life. An embedded battery has a life span of more than 1,000 charge/discharge cycles. Optimizing battery life Optimizing battery life helps you get the most out of battery operation, prolonging the charge/recharge cycle and improving recharging efficiency. You are advised to follow the suggestions set out below:

Use AC power whenever possible, reserving battery for mobile use. Remove accessories that are not being used (e.g. a USB disk drive), as they can continue to draw power. Store your PC in a cool, dry place. The recommended temperature is 10 C (50 F) to 30 C (86 F). Higher temperatures cause the battery to self-discharge faster. Excessive recharging decreases the battery life. Look after your AC adapter and battery. Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery pack - 51 Battery-low warning When using battery power pay attention to the power meter. Important Connect the AC adapter as soon as possible after the battery-low warning appears. Data may be lost if the battery is allowed to become fully depleted and the computer shuts down. When the battery-low warning appears, the recommended course of action depends on your situation:

Situation The AC adapter and a power outlet are available. The AC adapter or a power outlet is unavailable. Recommended Action 1. Plug the AC adapter into the computer, and then connect to the main power supply. 2. Save all necessary files. 3. Resume work. Turn off the computer if you want to recharge the battery rapidly. 1. Save all necessary files. 2. Close all applications. 3. Turn off the computer. 52 - Traveling with your computer TRAVELING WITH YOUR COMPUTER This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories:

1.Save any open files. 2.Remove discs from optical drive. 3.Shut down the computer or put it into Sleep or Hibernate mode. 4.Close the display cover. 5.Disconnect the cord from the AC adapter. 6.Disconnect the keyboard, pointing device, printer, external monitor and other external devices. 7.Disconnect the Kensington lock if you are using one to secure the computer. Moving around When you are just moving within short distances, for example, from your office desk to a meeting room. Preparing the computer Before moving the computer, close and latch the display cover to place it in Sleep mode. You can now safely take the computer anywhere you go within the building. To wake the computer from Sleep mode, open the display and, if necessary, press and release the power button. If you are taking the computer to a client's office or a different building, you may choose to shut down the computer:

Press the Windows key + <C>, click Settings > Power then click Shut Down Or:

Traveling with your computer - 53 You can put the computer in Sleep mode by pressing <Fn> + <W> or by closing the display. When you are ready to use the computer again, open the display and, if necessary, press and release the power button. Note The computer may enter Hibernation or Deep Sleep mode after being in Sleep mode for a period of time. What to bring to meetings If your meeting is relatively short, you probably do not need to bring anything with you other than your computer. If your meeting will be longer, or if your battery is not fully charged, you may want to bring the AC adapter with you to plug in your computer in the meeting room. If the meeting room does not have an electrical outlet, reduce the drain on the battery by putting the computer in Sleep mode. Press

<Fn> + <W> or close the display cover whenever you are not actively using the computer. Taking the computer home When you are moving from your office to your home or vice versa. Preparing the computer After disconnecting the computer from your desktop, follow these steps to prepare the computer for the trip home:

Check that you have removed all media and compact discs from the drive(s). Failure to remove the media can damage the drive head. Pack the computer in a protective case that can prevent the computer from sliding around and cushion it if it should fall. Warning Avoid packing items next to the top cover of the computer. Pressure against the top cover can damage the screen. 54 - Traveling with your computer What to take with you Unless you have some items at home, take the following items with you:

AC adapter and power cord. The printed Setup Guide. Special considerations Follow these guidelines to protect your computer while traveling to and from work:

Minimize the effects of temperature changes by keeping the computer with you. If you need to stop for an extended period of time and cannot carry the computer with you, leave the computer in the trunk of the car to avoid exposing the computer to excessive heat. Changes in temperature and humidity can cause condensation. Allow the computer to return to room temperature, and inspect the screen for condensation before turning on the computer. If the temperature change is greater than 10 C (18 F), allow the computer to come to room temperature slowly. If possible, leave the computer for 30 minutes in an environment with a temperature between outside and room temperature. Setting up a home office If you frequently work on your computer at home, you may want to purchase a second AC adapter for use at home. With a second AC adapter, you can avoid carrying the extra weight to and from home. If you use your computer at home for significant periods of time, you might also want to add an external keyboard, monitor or mouse. Traveling with the computer Important Check with your airline for any special requirements for travelling with Lithium batteries. When you are moving within a larger distance, for instance, from your office building to a client's office building or traveling locally. Traveling with your computer - 55 Preparing the computer Prepare the computer as if you were taking it home. Make sure that the battery in the computer is charged. Airport security may require you to turn on your computer when carrying it into the gate area. What to take with you Take the following items with you:

AC adapter Additional printer driver files if you plan to use another printer Special considerations In addition to the guidelines for taking the computer home, follow these guidelines to protect your computer while traveling:

Always take the computer as carry-on luggage. If possible, have the computer inspected by hand. Airport security X-

ray machines are safe, but do not put the computer through a metal detector. Traveling internationally with the computer Important Check with your airline for any special requirements for travelling with Lithium batteries. When you are moving from country to country. Preparing the computer Prepare the computer as you would normally prepare it for traveling. 56 - Traveling with your computer What to bring with you Bring the following items with you:

AC adapter. Power cords that are appropriate for your destination(s). Additional printer driver files if you plan to use another printer. Proof of purchase, in case you need to show it to customs officials. International Travelers Warranty passport. Special considerations Follow the same special considerations as when traveling with the computer. In addition, these tips are useful when traveling internationally:

When traveling in another country, check that the local AC voltage and the AC adapter power cord specifications are compatible. If not, purchase a power cord that is compatible with the local AC voltage. Do not use converter kits sold for appliances to power the computer. If you are using the modem, check if the modem and connector are compatible with the telecommunications system of the country you are traveling in.

- 57 Ports and connectors... In this section you will find:

Information on the ports and connectors fitted to your computer 58 - Memory card reader MEMORY CARD READER Connectivity options Your computer has a card reader and other ports/jacks that allow you to connect peripheral devices to your computer. For instructions on how to connect different external devices to the computer, read the following section. Memory card reader Memory cards are used in a wide selection of digital cameras, PDAs, MP3 players and mobile phones. Inserting a memory card 1.Align the card so that the connector points towards the port, with the connectors facing down. 2.Carefully slide the card into the port. If you find you need to use any force to insert the card, try reorientating the card slightly. 3.Push the card until it clicks into place. A few millimetres of the card will extend from beyond the slot. If the card contains some files, the Windows Auto Play window may appear (this depends on the contents of the card) and ask you if you wish to use a program to access the contents of the card. Select an option here if it is appropriate, otherwise select Cancel. If the card contains no files, or unknown files, a window will open showing the contents of the card. SD, SDHC and SDXC cards Different types of SD cards cover different capacities, while using the same overall design. SD cards contain up to 4 GB, SDHC cards contain up to 32 GB, and SDXC cards can contain up to 2048 GB Memory card reader - 59

(2 TB). Your computer provides an SDHC or SDXC compatible card reader. Note SDXC memory cards can only be used in an SDXC-compatible reader; SD and SDHC cards can be used in either type. Removing a card from a memory card reader 1.Click on Show hidden icons arrow in the Notification Area (next to the clock). 2 2.Click on the Safely Remove Hardware icon. 3.Click on Eject SD Card (or the name of the device). 4.Wait until a Safe to Remove Hardware message is displayed. 5.Remove the card. 1 3 60 - Video and audio connectors VIDEO AND AUDIO CONNECTORS Connect to a monitor with a VGA or DVI port (the type of connection supported depends on your computers configuration). The appropriate cable is usually included with the monitor. Follow these steps to connect an monitor to your computer:

1.Check that the computer is powered off and the monitor power switch is turned off. 2.Attach the video cable to the monitor port on the computer. Secure the cable connection with the screws provided. 3.Connect the monitor power cable and plug it into a properly grounded wall outlet. 4.Follow any setup instructions in the monitor's user's guide. 5.Turn on power to the monitor, then the computer. 6.Make sure that the current resolution and refresh rate do not exceed the specifications of the monitor. If necessary change the display settings used by the computer. Note To access the display controls, press the Windows key (

"Display" and then click on Display.

) + W, type Headphones and microphone These ports allow you to connect audio devices. Use the headphone port to plug in stereo headphones or powered speakers. Plugging an audio device to the headphone port disables the built-in speakers. Use the microphone port to connect an external microphone for mono recording; plugging in an external microphone disables the built-in microphone. Note Some computers have a single "combo" port that allows you to use single-pin headsets with a built-in microphone. These headsets are most commonly used with smartphones. HDMI MICRO HDMI Micro - 61 HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video monitor, such as a digital television (DTV) with a single cable. The single cable keeps everything neat and tidy while ensuring easy connection and the best audio and visual quality. HDMI Micro delivers the same high-quality playback as standard HDMI, with a slimmer connector, ideal for use in slim-and-light notebooks and tablet computers. Note An HDMI Micro-to-HDMI adapter is included with certain models. 62 - Universal Serial Bus (USB) UNIVERSAL SERIAL BUS (USB) The USB port is a high-speed port which allows you to connect USB peripherals, such as a mouse, an external keyboard, additional storage (external hard disks), or any other compatible device. Note Two USB standards are currently available on Acer computers: USB 2.0

(High-speed USB) and USB 3.0 (SuperSpeed USB). USB 2.0 ports on Acer computers have a black tongue in the port, while USB 3.0 ports have a blue tongue. For best performance, USB 3.0 devices should always be plugged into USB 3.0 ports. Consult your devices documentation to see which standard it supports. You can also charge devices such as tablets, smartphones, or other devices through a USB port. Some USB 3.0 ports support charging devices when the computer is in Hibernate or turned off. Additionally, you can use a USB hub to connect multiple devices to a single USB port. Important When removing a USB storage device, you should right-click on the USB icon in the Windows task bar and select "Eject <device>" to tell the operating system to stop using the device before removing it. Failure to do this may result in data loss or damage to your peripheral.

- 63 Got a question?

In this section you will find:

Frequently asked questions Tips for using Windows 8.1 Troubleshooting information How to protect yourself while online Where to find Acer service center contact information 64 - Frequently asked questions FREQUENTLY ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up. Look at the power indicator:

If it is not lit, no power is being supplied to the computer. Check the following:

If you are using on the battery, it may be low and unable to power the computer. Connect the AC adapter to recharge the battery pack. Make sure that the AC adapter is properly plugged into the computer and to the power outlet. If it is lit, check the following:

Is a disc in the optical drive? Remove it and press <Ctrl> + <Alt>

+ <Del> to restart the system. Do you have a USB storage device (USB disk or smartphone) plugged into your computer? Unplug it and press <Ctrl> + <Alt> +

<Del> to restart the system. Nothing appears on the screen. The computers power management system automatically blanks the screen to save power. Press any key to turn the display back on. If pressing a key does not turn the display back on, three things might be the cause:

The brightness level might be too low. Press <Fn> + < > (increase) to adjust the brightness level. The display device might be set to an external monitor. Press the display toggle hotkey <Fn> + <E> to toggle the display back to the computer. If the power LED is flashing, the computer may be in Sleep or Hibernate mode. Press and release the power button to resume. No audio is heard from the computer. Check the following:

Frequently asked questions - 65 The volume may be muted. Look at the volume control (speaker) icon in the taskbar. If it is crossed-out, click the icon and deselect the Mute all option. The volume level may be too low. Check the volume from the volume control (speaker) icon in the taskbar. You can also use the volume control buttons to adjust the volume. If headphones, earphones or external speakers are connected to the headphone jack on the computer, the internal speakers automatically turn off. I want to eject the optical drive tray without turning on the power. There is a mechanical eject hole on the optical drive. Simply insert the tip of a pen or straightened-out paperclip into the hole and push to eject the tray. The keyboard does not respond. Try attaching an external keyboard to a USB port on the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose. The printer does not work. Check the following:

Make sure that the printer is connected to a power outlet and that it is turned on. Make sure that the printer cable is connected securely to a USB port and the corresponding port on the printer. 66 - Frequently asked questions I want to restore my computer to its original settings. Note If your system is the multilingual version, the operating system and language you choose when you first turn on the system will be the only option for future recovery operations. This recovery process helps you restore the C: drive with the original software content that is installed when you purchased your computer. Warning Your C: drive will be reformatted and all data will be erased. It is important to back up all data files before using this option. Before performing a restore operation, please check the BIOS settings. 1.Check to see if Acer disk-to-disk recovery is enabled or not. 2.Make sure the D2D Recovery setting in Main is Enabled. 3.Exit the BIOS utility and save changes. The system will reboot. Note To activate the BIOS utility, press <Fn> + <2> when you see the Acer logo during boot up. For detailed information on the recovery process, <cross-reference to Recovery chapter>. Requesting service International Travelers Warranty (ITW) Your computer is backed by an International Travelers Warranty

(ITW) that gives you security and peace of mind when traveling. An ITW passport came with your computer. This passport contains all you need to know about the ITW program. A list of available, authorized service centers is in this handy booklet. Read this passport thoroughly. Always have your ITW passport on hand, especially when you travel, to receive the benefits from our support centers. Attach your proof-of-

purchase to the ITW passport. If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide. Please visit www.acer.com. Frequently asked questions - 67 Before you call Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps). You are required to provide the following information:

Name: _______________________________________ Address: ______________________________________ Telephone number: _____________________________ Machine and model type: _________________________ Serial number: _________________________________ Date of purchase: ______________________________ Frequently ask 68 - Frequently asked questions Tips and hints for using Windows 8.1 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start?

Press the Windows key; tap the Start button on the desktop taskbar;

or swipe the right-hand edge of the screen inwards and tap the Start charm. Wheres the Start button?

The Start button will appear in the desktop taskbar. Tapping it will open Start where you can launch apps. How do I see all of my apps?

Swipe upwards from the bottom of Start. Can I make the "All apps" view the default for Start?

Yes, you can, just follow these steps:

1.Go to the desktop. 2.Tap and hold the taskbar until you see the square outline. Select Properties from the menu that opens when you remove your finger. 3.From the Navigation tab, check Show the Apps view automatically when I go to Start. What are "Charms?"

Charms allow you to perform useful functions, such as sharing content, turning off your PC or changing settings. How do I access the charms?

Swipe the right-hand edge of the screen inwards. Frequently asked questions - 69 Can I boot directly to the desktop?

Yes, you can, just follow these steps:

1.Go to the desktop. 2.Tap and hold the taskbar until you see the square outline. Select Properties from the menu that opens when you remove your finger. 3.From the Navigation tab, check Go to the desktop instead of Start when I sign in. How do I jump between apps?

Swipe the left-hand edge of the screen inwards to cycle through apps that are currently running. How do I turn off my computer?

Swipe the right-hand edge of the screen inwards, tap Settings >

Power and select the action you'd like to take. Can I just turn off notifications?

You can turn off notifications during certain hours so that you can leave your computer running, but not be disturbed by notifications. 1.Swipe the right-hand edge of the screen inwards and tap Settings >

Change PC settings > Search & apps > Notifications. 2.Move the Quiet hours slider to On and select times to start and stop disabling notifications. How do I unlock my computer?

Swipe the lock screen upwards and tap a user account icon to unlock the computer. If your account has a password set, you will need to enter the password to continue. Tap and hold the preview icon to see the characters you've entered to ensure the password is correct. 70 - Frequently asked questions Can I personalize the Lock screen?

You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status and notifications to suit your personal needs. To change the background, swipe the right-hand edge of the screen inwards and tap Settings > Change PC settings > PC and devices

> Lock screen. From here you can:

Select a background image for the lock screen Turn the Slide show on or off Select lock screen apps. How do I set up the lock screen slideshow?

1.Swipe the right-hand edge of the screen inwards and tap Settings >

Change PC settings > PC and devices > Lock screen. 2.Move the slider to On and select if the slideshow should be played while the computer is running on battery power. 3.Tap Add a folder and open the folder you wish to use (your Pictures folder will open by default). Tap Use this folder > OK. 4.You can see the list of folders under Add a folder. Select a folder name and tap Remove to remove the folder from the lock screen slideshow. 5.Change the other settings to suit your needs. How do I move tiles?

Tap and hold a tile to select it, then drag it to the place on Start that you want it to appear. Other tiles will be moved to accommodate the tile in its new location. Can I arrange tiles in groups?

Yes, you can. Tap and hold a tile until you see the screen dim. When you release the tile, the Customize menu appear at the bottom of the screen. You will see Name group appear above unnamed groups. You can give the group(s) a name and arrange the tiles within the groups to suit your needs. Frequently asked questions - 71 Can I make tiles bigger or smaller?

Swipe upwards from bottom of the screen and tap Customize, tap the tile(s) you wish to resize and tap Resize. Select a size from the menu that appears. How do I close an app?

Swipe the window downwards from the top to the bottom of the screen. You need to swipe the window past the half-way point of the screen. Can I change the screen resolution?

Swipe the right-hand edge of the screen inwards and tap Search, tap the text box to open the onscreen keyboard and start typing 'Control Panel' to display the results; tap Control Panel > Adjust screen resolution. How do I set the alarm?

Your computer can act as an alarm clock. Start typing Alarms to search for the Alarms app. 1.Set the time using the sliders on the left-hand side of the screen. 2.Select AM or PM. 3.Choose which days the alarm should go off. 4.Select the notification. 72 - Frequently asked questions 5.Save the alarm by tapping the Save icon in the upper right-hand corner. Delete Save Hour Minutes Note The alarm will only sound if your computer is awake at the set time. Where are my apps?

Swipe the right-hand edge of the screen inwards and tap Search, type the name of the app you would like to open using the pop-up keyboard. Results will be displayed on the left-hand side of the screen. To view the complete list of apps, swipe upwards from the bottom of the screen and tap All apps. How do I make an app appear on Start?

If you're in All apps and you want to make an app appear on Start, Tap and hold a tile until you see the screen dim. When you release the tile, the Customize menu appear at the bottom of the screen. Tap Pin to Start from the menu that appears at the bottom of the screen. How do I remove a tile from Start?

Tap and hold a tile until you see the screen dim. When you release the tile, the Customize menu appear at the bottom of the screen. Tap Frequently asked questions - 73 the tile(s) you wish to remove and tap Unpin from Start from the menu that appears at the bottom of the screen. How do I make an app appear on my taskbar?

If you're in All apps and you want to make an app appear on the taskbar, tap and hold a tile until you see the screen dim. When you release the tile, the Customize menu appear at the bottom of the screen. Select Pin to taskbar from the menu that appears at the bottom of the screen. How do I install apps?

You can download Windows Store apps from Store. You will need to have a Microsoft ID to purchase and download apps from Store. I can't find apps like Notepad and Paint! Where are they?

Swipe the right-hand edge of the screen inwards and tap Search, type the name of the app you would like to open using the pop-up keyboard. Alternatively, open All apps and scroll to Windows Accessories to see the list of legacy programs. Can I use more than one app at a time?

1.Tap on a tile to open an app from the Start screen. 2.Return to the Start screen and repeat the process. 3.Swipe right from the left edge of the screen to display the last app that was opened. 4.Swipe right from the left edge of the screen until you see a column divider to display both apps simultaneously. Up to three apps may be displayed via three columns at the same time. Can I show my desktop apps first?

Yes, you can, just follow these steps:

1.Go to the desktop. 2.Tap and hold the taskbar until you see the square outline. Select Properties from the menu that opens when you remove your finger. 3.From the Navigation tab, check List desktop apps first in the Apps view when it's sorted by category. 74 - Frequently asked questions What is a Microsoft ID (account)?

A Microsoft account is an email address and password that you use to sign in to Windows. You can use any email address, but it is best if you choose the one you already use to communicate with friends and sign in to your favorite websites. When you sign in to your PC with a Microsoft account, you'll connect your PC to the people, files, and devices you care about. Do I need one?

You do not need a Microsoft ID to use Windows 8.1, but it makes life easier because you can sync data across different machines you sign in to using a Microsoft ID. How do I get one?

If you've already installed Windows 8.1 and didn't sign in with a Microsoft account or you don't have a Microsoft account and want to get one, swipe the right-hand edge of the screen inwards and tap Settings > Change PC settings > Accounts > Connect to a Microsoft account, and follow the onscreen instructions. How do I add a favorite to Internet Explorer?

Internet Explorer 10 doesn't have traditional favorites, instead you can pin shortcuts to Start. Once you have the page open, swipe upwards from the bottom edge of the screen to open the menu at the bottom of the screen. Tap Pin to Start. How do I check for Windows updates?

Swipe the right-hand edge of the screen inwards and tap Settings >

Change PC settings > Update & recovery > Windows Update. Tap Check now. Where can I get more information?

For more information please visit the following pages:

Windows 8 and 8.1 tutorials: www.acer.com/windows8-tutorial Support FAQs: support.acer.com Frequently asked Frequently asked questions - 75 Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance. Troubleshooting tips incorporates an advanced design This computer onscreen error message reports to help you solve problems. If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer. See Error messages on page 75. that delivers Error messages Corrective action If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action. Error messages CMOS battery bad Contact your dealer or an authorized service center. Contact your dealer or an authorized service CMOS checksum error center. Insert a system (bootable) disk, then press Disk boot failure

<Enter> to reboot. Press <Fn> + <2> (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot. Contact your dealer or an authorized service center. Contact your dealer or an authorized service center. Contact your dealer or an authorized service center. Hard disk 0 error Hard disk 0 extended type error I/O parity error Equipment configuration error 76 - Frequently asked questions Error messages Keyboard error or no keyboard connected Keyboard interface error Memory size mismatch Corrective action Contact your dealer or an authorized service center. Contact your dealer or an authorized service center. Press <Fn> + <2> (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot. If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center for assistance. INTERNET AND ONLINE SECURITY Internet and online security - 77 First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the Internet (see Security on page 81). A comprehensive Internet security program is offered when you first start your computer. You should activate this protection as soon as possible, certainly before you connect to the Internet. Choose an Internet Service Provider Using the Internet has become a natural part of daily computing. Just a few simple steps can connect you to a vast collection of knowledge and communication tools. To accomplish these steps you should first select an Internet Service Provider (ISP), which supplies the connection between your computer and the Internet. You should research the ISPs available in your region, not forgetting to talk to friends and family about their experiences or to check reviews and consumer reports. The ISP you select will provide instructions on how to connect to the Internet (you may need additional software or a special box that connects to your phone line). Connection types Depending on your computer model, your location and your communication needs, you have several ways to connect to the Internet. Dial-up Some computers include a telephone dial-up (modem) connector. This allows you to connect to the Internet using your telephone line. With a dial-up connection, you cannot use the modem and the telephone simultaneously on a single phone line. This type of connection is recommended only if you have limited use of the 78 - Internet and online security Internet as the connection speed is low and connection time is typically charged per hour. DSL (e.g. ADSL) DSL (Digital Subscriber Line) is an always-on connection that runs over the phone line. As DSL and phone do not use the same frequencies, you can use your telephone at the same time you are connected to the Internet (this requires a micro-filter on each telephone socket to avoid interference). To be eligible for DSL, you must be located near an DSL-equipped phone exchange (service is sometimes unavailable in rural areas). Connection speeds vary depending on your location, but DSL generally provides very fast and reliable Internet connection. As the connection is always-on, it is generally charged at fixed monthly rates. Note A DSL connection requires an appropriate modem. A modem is usually provided by the ISP when you register. Many of these modems include an router that provides network and Wi-Fi access. Cable A cable connection provides fast and always-on Internet service via a cable television line. This service is generally available in large cities. You can use your telephone and watch cable TV at the same time you are connected to the Internet. 3G (WWAN or 'Wireless Wide-Area Network') A 3G connection allows you to use cellular networks (such as those used by a mobile phone) to connect to the Internet while away from home. The socket for a SIM card may be built in to your computer, or may require an external device, such as a USB modem or even an appropriately equipped mobile phone. Note If your computer includes a SIM card slot, you require a compatible SIM card and a contract with a cellular provider. Before using the 3G features, check with your service provider to see if any additional charges will be incurred, especially roaming charges. Internet and online security - 79 Network connections A LAN (Local Area Network) is a group of computers (for example, within an office building or home) that share a common communications line and resources. When you set up a network, you can share files, peripheral devices (such as a printer) and an Internet connection. You can set up a LAN using wired technologies (such as Ethernet) or wireless technologies (such as Wi-Fi or Bluetooth). Wireless networks A wireless LAN or WLAN is a wireless local area network, which may link two or more computers without using wires. Setting up a wireless network is easy and allows you to share files, peripheral devices and an Internet connection. What are benefits of a wireless network?

Mobility Wireless LAN systems allow you and other users of your home network to share access to files and devices connected to the network, for example a printer or scanner. Also you can share an internet connection with other computers in your home. Installation speed and simplicity Installing a wireless LAN system can be fast and easy and eliminates the need to pull cables through walls and ceilings. Components of a wireless LAN To set up your Wireless network at home you need to have the following:

Access point (router) Access points (routers) are two-way transceivers that broadcast data into the surrounding environment. Access points act as a mediator between wired and wireless network. Most routers have a built-in DSL modem that will allow you access to a high speed DSL internet connection. The ISP (Internet Service Provider) you have chosen normally supplies a modem/router with the subscription to their 80 - Internet and online security services. Read carefully the documentation supplied with your Access point/router for detailed setup instructions. Network cable (RJ45) A network cable (also called RJ45 cable) is used to connect the host computer to the access point (see illustration below); this type of cable may also be used to connect peripheral devices to the access point. Wireless adapter An internal wireless adapter is normally already installed in your computer. A button or controls in Windows allow you to activate or deactivate the adapter. Diagram of a working network 1.Access point/router 2.Desktop computer 3.Modem 4.Printer 5.Portable computer 6.PDA/Smartphone 7.Network cables (RJ45) Turning on/off a wireless network connection Most computers feature a Wi-Fi button that turns the network connection on or off. If your computer has wireless access, but does not feature a Communication button, you may turn your wireless network on or off, or control what is shared over the network with the network management options. Press the Windows key (

) + W, type

"HomeGroup" and then click on HomeGroup. Warning Using wireless devices while flying in aircraft is prohibited. Switch off all devices before boarding an aircraft; they may be dangerous to the operation of the aircraft, disrupt communications, and even be illegal. Internet and online security - 81 Surf the Net!

To surf the Internet, you need a program called an Internet browser. Internet Explorer provides an easy and secure web browsing experience. As soon as you have your Internet access installed and you are connected, from Start, click the Internet Explorer tile or the icon located on the desktop and take your Internet experience to a new level!

Acer website To get you started why not visit our website, www.acer.com. Acer is dedicated to provide you with on-going personalied support. Check out our Support section to get help tailored to your needs. www.acer.com is your portal to a world of online activities and services: visit us regularly for the latest information and downloads!

Security You are probably eager to explore everything the Internet has to offer. In order for you to be safe online, Acer has pre-installed McAfee Internet Security Suite on your computer. McAfee Internet Security Suite runs quietly in the background to block todays complex threats and protect your identity when you shop, bank, or browse online. McAfee Internet Security Suite blocks online identity theft, detects and eliminates spyware, removes viruses and Internet worms, protects against hackers. Definitions What is a virus?

Malicious software, typically called viruses, are programs designed to infect and damage computers. Most viruses are transmitted over the Internet, emails or malicious Web sites. A typical virus will replicate and pass itself undetected to multiple computers. Other forms of nuisance, such as Trojan horses, worms or spam can infect your 82 - Internet and online security computer in various ways, using up resources or clogging up a network. Note Acer guarantees that your computer was 100% virus free at the time of purchase and does not cover damages due to viruses. What is spyware?

Spyware refers to generally unwanted programs that are downloaded onto your computer while connected to the Internet, often without you knowing it. Once it has infected your computer, it can snoop on your browsing activity, collect personal information, cause pop-up ads to appear, or even change the configuration of your computer. Spyware consumes resources on your computer; it can slow down your Internet connection or entire computer system, and even cause crashes. Spyware is sometimes used by unscrupulous companies to monitor and track the sites you visit on the Internet so as to determine your web-surfing habits and display targeted pop-up ads on your screen. However, some kinds of spyware go beyond simple tracking and actually monitor keystrokes and capture passwords, posing a serious security risk. What is malware?

Malicious software, also known as malware, is software designed to deliberately harm your computer. For example, viruses, worms, and Trojan horses are malicious software. To help protect your computer against malware, make sure it is using up-to-date antivirus and anti-

malware software. What is a personal firewall?

A personal firewall is a software program designed to prevent unauthorized access to or from a private network. It acts as a shield to protect your Internet connection from unwanted connections, some of which may attempt to take control of your computer to install or re-

distribute viruses or malicious programs. Each connection to your computer is monitored - programs that attempt to receive information without your permission are detected and the firewall will display an alert. You can then decide if you will allow the connection, if the connection is to a program you are currently using then normally you Internet and online security - 83 would allow it (i.e. a game connecting to a multi-player server or an encyclopaedia making a content update). How to protect your computer Cybercrime prevention can be straight-forward - when armed with a little technical advice and common sense, many attacks can be avoided. In general, online criminals are trying to make their money as quickly and easily as possible. The more difficult you make their job, the more likely they are to leave you alone and move on to an easier target. The tips below provide basic information on how you can prevent online fraud. Keep your computer current with the latest patches and updates One of the best ways to keep attackers away from your computer is to apply patches and other software fixes when they become available. By regularly updating your computer, you block attackers from being able to take advantage of software flaws (vulnerabilities) that they could otherwise use to break into your system. While keeping your computer up-to-date will not protect you from all attacks, it makes it much more difficult for hackers to gain access to your system, blocks many basic and automated attacks completely, and might be enough to discourage less-determined attackers, so they will give up and look for a more vulnerable computer elsewhere. More recent versions of Microsoft Windows and other popular software can be configured to download and apply updates automatically so that you do not have to remember to check for the latest software. Taking advantage of auto-update features in your software is a great start toward keeping yourself safe online. Protect your computer with security software Several types of security software are necessary for basic online security. Security software essentials include firewall and antivirus programs. A firewall is usually your computer's first line of defense-it controls who and what can communicate with your computer online. You could think of a firewall as a sort of "policeman" that watches all the data attempting to flow in and out of your computer on the Internet, allowing communications that it knows are safe and blocking

"bad" traffic such as attacks from ever reaching your computer. 84 - Internet and online security The next line of defense many times is your antivirus software, which monitors all online activities such as email messages and Web browsing and protects an individual from viruses, worms, Trojan horse and other types of malicious programs. Your antivirus and antispyware software should be configured to update itself, and it should do so every time you connect to the Internet. Integrated security suites such as McAfee Internet Security Suite, which combine firewall, antivirus, antispyware with other features such as antispam and parental controls, have become popular as they offer all the security software needed for online protection in a single package. Many people find using a comprehensive security suite an attractive alternative to installing, configuring and updating several different types of security software. A complete version of McAfee Internet Security Suite is pre-installed on your Acer system. It includes a free trial subscription to protection updates. Make sure you Activate it!

Choose strong passwords and keep them safe following Passwords are a fact of life on the Internet today; we use them for everything from ordering flowers and online banking to logging into our favorite airline Web site to see how many miles we have accumulated. The tips can help make your online experiences secure:

Selecting a password that cannot be easily guessed is the first step toward keeping passwords secure and out of the wrong hands. Strong passwords have eight characters or more and use a combination of letters, numbers and symbols (e.g., # $ % ! ?). Avoid using any of the following as your password: your login name, anything based on your personal information such as your last name, and words that can be found in the dictionary, especially

"password." Try to select especially strong, unique passwords for protecting activities like online banking. Keep your passwords in a safe place and try not to use the same password for every service you use online. Change passwords on a regular basis, at least every 90 days. This can limit the damage caused by someone who has already gained access to your account. If you notice something suspicious with one of your online accounts, one of the first steps you can take is to change your password. Protect your personal information Internet and online security - 85 Exercise caution when sharing personal information such as your name, home address, phone number, and email address online. To take advantage of many online services, you will inevitably have to provide personal information in order to handle billing and shipping of purchased goods. Since not divulging any personal information is rarely possible, the following list contains some advice for how to share personal information safely online:

Keep an eye out for phony email messages. Things that indicate a message may be fraudulent are misspellings, poor grammar, odd phrasing, Web site addresses with strange extensions, Web site addresses that are entirely numbers where there are normally words, and anything else out of the ordinary. Additionally, phishing messages will often tell you that you have to act quickly to keep your account open, update your security, or urge you to provide information immediately or else something bad will happen. Don't take the bait. Don't respond to email messages that ask for personal information. Legitimate companies will not use email messages to ask for your personal information. When in doubt, contact the company by phone or by typing in the company Web address into your Web browser. Don't click on the links in these messages as they make take you to fraudulent, malicious Web sites. Steer clear of fraudulent Web sites used to steal personal information. When visiting a Web site, type the address (URL) directly into the Web browser rather than following a link within an email or instant message. Fraudsters often forge these links to make them look convincing. A shopping, banking or any other Web site where sensitive information should have an "S" after the letters "http" (i.e. https://

www.yourbank.com not http://www.yourbank.com). The "s" stands for secure and should appear when you are in an area requesting you to login or provide other sensitive data. Another sign that you have a secure connection is the small lock icon in the bottom of your web browser (usually the right-hand corner). 86 - Internet and online security Pay attention to privacy policies on Web sites and in software. It is important to understand how an organization might collect and use your personal information before you share it with them. Guard your email address. Spammers and "phishers" sometimes send millions of messages to email addresses that may or may not exist in hopes of finding a potential victim. Responding to these messages or even downloading images ensures you will be added to their lists for more of the same messages in the future. Also be careful when posting your email address online in newsgroups, blogs or online communities. Online offers that look too good to be true usually are The old saying "there's no such thing as a free lunch" still rings true today. Supposedly "free" software such as screen savers or smileys, secret investment tricks sure to make you untold fortunes, and contests that you've surprisingly won without entering are the enticing hooks used by companies to grab your attention. While you may not directly pay for the software or service with money, the free software or service you asked for may have been bundled with advertising software ("adware") that tracks your behavior and displays unwanted advertisements. You may have to divulge personal information or purchase something else in order to claim your supposed content winnings. If an offer looks so good it's hard to believe, ask for someone else's opinion, read the fine print, or even better, simply ignore it. Review bank and credit card statements regularly The impact of identity theft and online crimes can be greatly reduced if you can catch it shortly after your data is stolen or when the first use of your information is attempted. One of the easiest ways to get the tip-off that something has gone wrong is by reviewing the monthly statements provided by your bank and credit card companies for anything out of the ordinary. Additionally, many banks and services use fraud prevention systems that call out unusual purchasing behavior (i.e. if you live in Texas and all of the sudden start buying refrigerators in Budapest). In order to confirm these out of the ordinary purchases, they might call you and ask you to confirm them. Don't take these calls lightly; this is your hint Internet and online security - 87 that something bad may have happened and you should take necessary action. Protect your computer with Windows security tools Windows provides a variety of protection applications. Windows Updates If you have an active Internet connection, Windows can check for important updates for your computer and install them automatically. These updates include security patches and program updates that can improve your computing experience and help protect your computer against new viruses and attacks. How do I know when my computer is at risk?

If the Action Center reports an alert, or if your computer behaves erratically, crashes unexpectedly or if some of your programs do not work correctly, your computer may be infected by malicious software. However, do not blame every computer problem on a virus! If you suspect your computer is infected, the first thing to do is update, if you have not already done so, and run your antivirus and anti-spyware software.