all | frequencies |
|
|
|
|
exhibits | applications |
---|---|---|---|---|---|---|---|
manual | photos | label |
app s | submitted / available | |||||||
---|---|---|---|---|---|---|---|---|
1 |
|
User Manual | Users Manual | 1.86 MiB | May 19 2022 | |||
1 |
|
Internal Photos | Internal Photos | 3.83 MiB | May 19 2022 | |||
1 |
|
External Photos | External Photos | 4.06 MiB | May 19 2022 | |||
1 |
|
ID Label and Label Location | ID Label/Location Info | 254.37 KiB | May 19 2022 | |||
1 |
|
Attestation Letter | Attestation Statements | 146.46 KiB | May 19 2022 | |||
1 | Block diagram | Block Diagram | May 19 2022 | confidential | ||||
1 | Circuit Description | Operational Description | May 19 2022 | confidential | ||||
1 |
|
DoS Letter | Cover Letter(s) | 246.40 KiB | May 19 2022 | |||
1 |
|
FCC Long Term Confidential Authorization | Cover Letter(s) | 176.07 KiB | May 19 2022 | |||
1 |
|
Power of Attorney Letter | Cover Letter(s) | 617.01 KiB | May 19 2022 | |||
1 |
|
RF Exposure | RF Exposure Info | 165.98 KiB | May 19 2022 | |||
1 | Schematics | Schematics | May 19 2022 | confidential | ||||
1 |
|
Test Report | Test Report | 5.09 MiB | May 19 2022 | |||
1 |
|
Test Setup Photos | Test Setup Photos | 818.09 KiB | May 19 2022 |
1 | User Manual | Users Manual | 1.86 MiB | May 19 2022 |
USERS GUIDE 4.3" Wi-Fi Video Baby Monitor MODELS: Daily Baby DM640, DM640-2, DM640-3, DM640-4 Welcome... to your new Chillax Wi-Fi Video Baby Monitor !
Thank you for purchasing the Wi-Fi Video Baby Monitor. Now you can see and hear your baby sleeping. Our Connected Baby Monitor let you see your baby from the hand-held viewer, or from your smartphone. Watch over and communicate with your baby from anywhere in the world. Please keep your original dated sales receipt for your records. For warranty service of your Chillax product, you will need to provide a copy of your for warranty coverage. contact us by:
Email: support@chillaxcare.com Or, visit us at http://chillaxcare.com This Users Guide has all the information you need to make the most out of your product. Please read the Safety Instructions on pages 8-9 before you install the unit. Inside the Box 1 x Parent Unit 1 x Baby Unit (Camera) 2 x Power Adapters (Parent Unit and Baby Unit) 1 x User Guide with power adapters. Overview of Parent Unit 12 11 10 1 3 13 2 4 5 6 7 8 9 1. Display (LCD screen) 2. Parent Unit ON/OFF Short press to switch on when unit is off. Long press to switch off when unit is on. Short press to turn LCD screen Off when unit is on. 3. Audio Level LEDs (Green, Green, Amber, Red, Red) 4. MENU button Press to open / close the Menu options. 5. Zoom button Toggle to zoom in/out the image in 1x and 2x ratios. 6. OK button 7. Navigation buttons options. 8. Brightness button Press to adjust the LCD brightness level (up to 8 levels). 9. 2-Way Talk button Press and hold to speak to your baby. 10. Volume +/-
Adjust the speaker volume level by pressing + or - buttons. 11. Diapering log button Press and hold to record one diaper change event. 12. Feeding log button Press and hold to record one feeding event. 13. Power Socket Parent unit menu icons Signal Level (5 Levels). Night Vision Mode (Video also changes to Black/White). Talk Mode On. Indicates the screen off timer is set. Set Screen Off Timer (Off, 5 mins, 30 mins, 60 mins). Volume Level Control (8 Levels). No Baby Unit detected. Battery Level Indication (4 Levels). Zoom Level Control (1X, 2X). LCD Brightness Level Control (8 Levels). Alarm Setting (6h, 4h, 2h, OFF) On status bar, indicates alarm set, and when flashing, that alarm time has been reached or missed. Temperature scales select (C/F)
<14 C / 57 F. Displays LL C / F if < 1 C / 34 F. Camera Control (scan
, view
, add
, del
). Overview of Baby Unit 1 2 3 4 5 6 7 8 9 10 1. Speaker 2. PAIR button annetnA
.3 4. Power socket 5. 6. Camera Lens 7. Power/Link LED indicator Light Sensor 8. Micro-SD Card Slot Support micro-SD card up to 32MB memory. 9. Microphone 10. Privacy Protection knob Slide to enable/disable the privacy protection mode On/Off. Important guidelines for installing your Digital Video Baby Monitor To use your Baby Unit and Parent Unit together, you must be able to establish a radio link between them, and the range will be affected by environmental conditions. Any large metal object, like a refrigerator, a mirror, a filing cabinet, a metallic door or reinforced concrete, between the Baby Unit and Parent Unit may block the radio signal. The signal strength may also be reduced by other solid structures, like walls, Other 2.4GHz products, such as wireless networks (Wi-Fi routers), Bluetooth systems, microwave ovens or other Baby Monitors, may cause interference with this product, so keep the Baby Monitor at least 5ft (1.5m) away from these types of products, or switch them off if they appear to be causing interference. If the signal is weak, try moving the Parent and/or the Baby Unit to different positions in the rooms. Table of contents 1. Safety Instructions .......................................................................................... 8 2. Getting Started ............................................................................................ 10 2.1 Connecting the Power Supply for the Baby Unit ........................... 10 2.2 Connecting the Power Supply of the Parent Unit .......................... 11 2.3 Desktop Stand of the Parent Unit ..................................................... 12 3. Using the Baby Monitor ............................................................................... 13
.......................................................................... 12 3.1 SD card installation ............................................................................ 13 3.2 Setting Up ............................................................................................ 13 3.3 Night Vision Mode .............................................................................. 13 3.4 Privacy Protection .............................................................................. 13 3.5 2-Way Talk Mode ............................................................................... 14 3.6 Video ON/OFF .................................................................................... 14 3.7 Volume control ................................................................................... 14 3.8 Feeding event log .............................................................................. 14 3.9 Diapering event log................................................................. ...... . 14 3.10 Temperature Display (HH C / F or LL C / F) ................................ 14 4. Parent Unit Menu Options ........................................................................... 15 4.1 Alarm ................................................................................................... 15 4.2 Camera Control ................................................................................. 15 4.2.1 Add (pair) a camera............................................................ 15 4.2.2 View a camera ..................................................................... 16 4.2.3 Delete a camera .................................................................. 16 4.2.4 Scan camera ........................................................................ 16 4.3 Temperature Unit................................................................................ 17 4.4 Video on Timer ................................................................................... 17 4.5 View multiple cameras on screen ................................................... 17 6 Table of contents 5. Wi-Fi Internet Viewing ................................................................................ 18
........................................................ 18 5.2 Getting Started - Connecting Devices ............................................ 18 5.3 Setup ................................................................................................... 19 5.4 User Account and Camera Setup on Android Devices or iPhone/iPad ..................................................................................... 19 5.4.1 Power ON and Connect the Camera ............................... 19 5.4.2 Download ChillaxCare App ................................................ 19 5.4.3 Sign up with ChillaxCare on your smart device ................ 20 5.4.4 Add the Camera to your account ..................................... 21 H S I L G N E 6. Disposal of the Device (environment)....................................................... 23 7. Cleaning ....................................................................................................... 23 8. Help ............................................................................................................... 24 9. Troubleshooting for Wi-Fi Internet Viewing .............................................. 26 10. Standard Warranty ...................................................................................... 31
............................................................................. 35 Table of contents 7 1. Safety Instructions WARNING:
S t r a n g u l a t i o n H a z a r d : C h i l d r e n h a v e STRANGLED in cords. Keep this cord out of the reach of children (more than 3ft (1m) away). Never use extension cords with AC Adapters. Only use the Adapter provided. 8 Safety Instructions Wi-Fi CAMERA UNIT SET UP & USE:
Choose a location for the Baby Unit that will provide the best view of your baby in his/her crib. Place the Baby Unit on a flat surface, such as a dresser, bureau or shelf, or mount the Baby Unit on a wall securely using the keyhole slots in the underside of the stand. H S I L G N E WARNING This Baby Monitor is compliant with all relevant standards regarding electromagnetic fields and is, when handled as described in the Users Guide, safe to use. Therefore, always read the instructions in this Users Guide carefully before using the device. assembling. This product is not a toy. Do not allow children to play with it. This Baby Monitor is not a substitute for responsible adult supervision. Do not cover the Baby Monitor with a towel or blanket. Test this monitor and all its functions so that you are familiar with it prior to actual use. Do not use the Baby Monitor in damp areas or close to water. Do not install the Baby Monitor in extreme cold or heat, direct sunlight, or close to a heat source. Only use the chargers and power adapters provided. Do not use other chargers or power adapters as this may damage the device and battery pack. Do not touch the plug contacts with sharp or metal objects. Connect the power adapters to easily accessible electrical sockets. Safety Instructions 9 CAUTION There is a risk of explosion if the battery is replaced by an incorrect type. Dispose of used batteries according to their instructions. Use only the rechargeable battery pack with rating: 3.8V 1200mAh. 2. Getting Started 2.1 Connecting the Power Supply for the Baby Unit Connecting the Power Supply for the Baby Unit. Insert the DC plug of the power adapter into the DC socket on the back of the Baby Unit. Connect the other end of the power adapter to electrical outlet. The baby unit turns on and the power indicator lights in blue color. NOTE Only use the supplied power adapter (DC5V/1000mA). 10 Getting Started 2.2 Connecting the Power Supply of the Parent Unit A rechargeable battery (Lithium-ion battery 1200mAh) inside the Parent Unit allows you to move it without losing the link and picture from the Baby Unit. The battery provides up to 6 hours operation of the Parent Unit. We H S I L G N E Parent Unit indicates the battery is low. Connect the small plug of the power adapter to the parent unit and the other end to the electrical outlet. Only use the enclosed adapter
(5VDC/1000mA). Press the button to turn the Parent unit on, the Parent unit and Baby unit are automatically linked and ready to use. NOTE When the Baby and Parent Units are both turned on and within range, the Parent Unit should show a color image from the Baby Unit camera, but if the room is dark, the image will be in black and white, with an icon showing, due to the infra-red illumination by the Baby Unit. Getting Started 11 2.3 Desktop Stand of the Parent Unit The parent unit comes with a desktop stand attached to the back of the parent unit. To place the parent unit on a desk, simply pull out the stand, as shown. NOTE 2.4 Registration (Pairing) The Baby Monitor is pre-registered to your Parent Unit. You do not need to register it again unless the Baby Unit loses its link with the Parent Unit. To re-register your Baby Unit, or register a new Baby Unit, follow the procedures below:
Press the button and the menu bar will pop up. Press the is highlighted, and the scan
, view
, add
, del menus will pop up. Press the UP / DOWN buttons to select add and press the OK button to confirm. Camera Press the UP / DOWN button to select the desired Camera and press the OK button to start searching for a camera unit. Note: If a camera is currently paired with the Parent Unit, its camera location (with a * against it) cannot be selected for a new registration. 12 Getting Started Press and hold the PAIR button on the underside of the Baby Unit until PAIR OK appears on the screen. The video from the camera will then appear. NOTE A camera can only be registered to one Parent Unit at any one time. H S I L G N E 3. Using the Baby Monitor 3.1 SD card installation As an option, the Unit provides video recording on up to 32GB microSD card into the SD slot as shown. 3.2 Setting Up Place the Baby Unit in a convenient location (e.g., on a table) and point the camera lens towards the area you want to monitor. image shown on the Parent Unit. NOTE Do not place the Baby Unit within the babys reach! If there is interference with the picture or sound, try moving the units to different locations, and ensure they are not close to other electrical equipment. 3.3 Night Vision Mode in the dark. When the built-in photo sensor on the top of the Unit detects screen on the Parent Unit will display in black and white. The icon will be displayed at the top of the screen. 3.4 Privacy Protection To enable privacy protection mode, slide the knob to the device will be disconnected from the Wi-Fi network. To disable the privacy protection mode, slide the knob to the to restore the Wi-Fi network connection. Note: The privacy protection setting is disabled by default. position such that position Using the Baby Monitor 13 3.5 2-Way Talk Mode Press and hold the 2-Way Talk button baby through the Baby Units loudspeaker. The icon will be displayed at the top of the LCD screen. on the Parent Unit to talk to your button once to turn the LCD screen on or off at standby mode, 3.6 Video ON/OFF Press whilst still leaving the audio monitor on. 3.7 Volume control Press the Volume buttons + or - to adjust the parent unit volume level. The icon will pop up and you can select the desired volume from level 0~8.
(The default volume level setting is level 5, and level 0 is OFF.) 3.8 Feeding event log Press and hold on the button to log one feeding event before you are free to edit the detail. You then enter the mobile app Chillax Care to input the feeding detail, such as fed by breast feeding, bottle feeding or 3.9 Diapering event log Press and hold on the button to log one diaper change event before you are free to edit the detail. You then enter the mobile app Chillax Care to input the diaper change detail, such as change due to pee, poo or mixed, then follow the App instruction to detail the information. 3.10 Temperature Display (HH C / F or LL C / F) The temperature reading from the temperature sensor at the back of the Baby Unit will be displayed at the top of the LCD screen. The readings will The reading will change to HH C / F if the temperature goes above 36C /
97F. The reading will change to LL C / F if the temperature goes below 1C
/ 34F. 14 Using the Baby Monitor 4. Parent Unit Menu Options 4.1 Alarm Press the button and the menu bar will pop up. H S I L G N E Press the is highlighted. Press the UP / DOWN buttons to select the alarm time(6h,4h, 2h).
(The default setting is Alarm OFF.) If an alarm time is selected, the Parent Unit will beep for about 45 seconds after every 6-, 4- or 2-hour period. 4.2 Camera Control 4.2.1 Add (pair) a camera Press the button and the menu bar will pop up. Press the is highlighted, and the scan
, view
, add
, del menus will pop up. Press the UP / DOWN buttons to select and press the OK button to confirm. Camera will pop up. Press the UP / DOWN buttons to select the open camera number (without *
marked) and press the OK button to start searching for a camera unit. Note: If a camera is currently paired with the Parent Unit, its camera location (with a * against it) cannot be selected for a new registration. Press and hold the PAIR button on the underside of the Baby Unit until PAIR OK appears on the screen. The video from the new added camera will then appear. NOTE A camera can only be registered to one Parent Unit at any one time. Parent Unit Menu Options 15 4.2.2 View a camera Press the Press the button and the menu bar will pop up. is highlighted, and the scan
, view
, add
, del menus will pop up. Press the UP / DOWN buttons to select view and press the OK button to confirm. Camera will pop up. Press the UP / DOWN buttons to select the desired Camera and press the OK button to view the picture from that camera. NOTE Only camera locations with a * can be selected. TIP You can also press the OK button repeatedly to view feed from available cameras. 4.2.3 Delete a camera Press the Press the button and the menu bar will pop up. is highlighted, and the scan
, view
, add
, del menus will pop up. Press the UP / DOWN buttons to select , and press the OK button to confirm. Camera will pop up, press the UP / DOWN buttons to select the desired Camera and press the OK button. Press the UP / DOWN buttons to select , then press the OK button to confirm the camera deletion,. NOTE You are not allowed to delete the camera if there is only one registered camera in the system. 4.2.4 Scan camera This function is only available when you have more than 1 Baby Unit
(Camera). Press the button and the menu bar will pop up. 16 Parent Unit Menu Options Press the is highlighted, and the scan
, view
, add
, del menus will pop up. Press the UP / DOWN buttons to select and press the OK button to confirm. The screen will then display images from different registered cameras H S I L G N E TIP You can also press the OK button repeatedly to select available camera video feed or enter scan mode. Temperature Unit 4.3 Press the Press the button and the menu bar will pop up. is highlighted. Press OK , the UP / DOWN buttons to select 4.4 Video on Timer Press the button and the menu bar will pop up. Press the is highlighted. Press the UP / DOWN buttons to select auto video off after 5 mins, 30 mins or 60 mins (if operating on batteries only). NOTE The audio will remain, and you can press any key to switch the video back on. Parent Unit Menu Options 17 5. Wi-Fi Internet Viewing 5.1 Minimum System Requirements Web Portal
- Android System, Version 7.0 or above
iPhone/iPad iOS, Version 10.0 or above High Speed (Wi-Fi) Internet At least 0.6 Mbps upload bandwidth per camera (you can test your internet speed here: http://www.speedtest.net) 5.2 Getting Started - Connecting Devices How does it work?
Wi-Fi Camera Wi-Fi Router Access your Camera locally View your Camera from any compatible device remotely 5 Gen Care Service When a user tries to access the Camera, our 5GenCare server authenticates the users identity and permits access to the Camera. 18 Wi-Fi Internet Viewing 5.3 Setup Connect the Wi-Fi Camera to the Power Adapter, then plug into mains power. The Camera must be within range of the Wi-Fi router with which you want to connect. Make sure the password of the router is available for entering during the in-app setup process. H S I L G N E Status of LED Indication:
Note: You can only setup via a compatible smartphone or tablet and not via a PC. 5.4 User Account and Camera Setup on Android Devices or iPhone/iPad What you need Wi-Fi Camera Unit Power adapter for the Camera Device with Android system version 7.0 and above Or iPhone/iPad with iOS version 10.0 and above Switch the parent unit off before connect the camera to Wi-Fi. 5.4.1 Power ON and Connect the Camera Connect the power adapter to mains power and insert the plug into the power socket on the back of the Camera Unit, the unit turns on. 5.4.2 Download ChillaxCare App device and download ChillaxCare App from the App Store for iOS devices or from the Google Play Store for Android devices. Install ChillaxCare App on your device. Wi-Fi Internet Viewing 19 5.4.3 Sign up with ChillaxCare on your smart device router. fig. 1 fig. 2 NOTE If you already have a ChillaxCare App account, please tap Log in to go to the next steps. 20 Wi-Fi Internet Viewing 5.4.4 Add the Camera to your account H S I L G N E The following setup instructions will appear on the screen, select your fig. 3 fig. 4 fig. 5 fig. 6 Wi-Fi Internet Viewing 21 Locate the pair button on the camera, press and hold the Pair button until you hear Ready for Pairing Hold in 20-30 cm take a few minutes for the Camera to connect to the Wi-Fi network. fig. 7 fig. 8 NOTE If connection fails, please tap Retry and repeat the steps starting from Step 1. fig. 9 fig. 10 22 Wi-Fi Internet Viewing H S I L G N E 6. Disposal of the Device
(environment) At the end of the product life cycle, you should not dispose of this product with normal household waste. Take this product to a collection point for product, users guide and/or box indicates this. Some of the product materials can be re-used if you take them to a recycling point. By reusing some parts or raw materials from used products you make an important contribution to the protection of the environment. Please contact your local authorities in case you need more information on the collection points in your area. The internal battery should be disposed of with the Parent unit in an environmentally friendly manner according to your local regulations. 7. Cleaning Clean the Baby Monitor with a slightly damp cloth or with an anti- static cloth. Never use cleaning agents or abrasive solvents. Cleaning and care Do not clean any part of the product with thinners or other solvents and chemicals this may cause permanent damage to the product which is not covered by the warranty. do not let it get wet. your Baby Monitor. However, if something does go wrong, please do not try to repair it yourself contact Customer Service for assistance. IMPORTANT Always switch off and disconnect the power adapter before cleaning your baby monitor. Disposal of the Device (environment) 23 8. Help Display No display Try recharging the battery pack. back in. Is the Unit switched on?
Press and hold the ON/OFF button on the Parent Unit for 3 seconds to switch it ON. Is the correct camera selected? Change the camera number, if necessary. Is the video display turned on? Press the once the ON/OFF button turn it ON. to When operating using batteries only, the display will go blank after 5 minutes or 30 minutes or 60 minutes to save power (depending on video settings). The Unit is still active and will give you audio alerts. You can reactivate the screen by pressing any button. Registration If the Baby Unit has lost its link with the Parent Unit If the Baby Unit is too far away it may be going out of range, so move the Baby Unit closer to the Parent Unit. the electrical power. Wait about 15 seconds before reconnecting. Allow up to one minute for the Baby Unit and the Parent Unit to synchronize. 24 Help H S I L G N E Interference apart. Noise interference on your Parent Unit Your Baby and Parent Units may be too close. Move them further Make sure there is at least 1 to 2m between the 2 Units to avoid audio feedback. lf the Baby Unit is too far away; it may be out of range. Move the Baby Unit closer to the Parent Unit. Make sure that the Baby and Parent Units are not near other electrical telephone. Move the Baby Unit or Parent Unit 1.5 meter away from Use of other 2.4 GHz products, such as wireless networks (Wi-Fi routers), Bluetooth systems, or microwave ovens, may cause interference with from these types of products, or switch them off if they appear to be causing interference. If the signal is weak, try moving the Parent and/or Baby Unit to different positions in the rooms. Noise interference on your device To avoid background noise or echoes, ensure that there is enough distance between your device and the Wi-Fi Camera Unit. Use of other 2.4 GHz products, such as Bluetooth systems or the Wi-Fi Camera Unit at least 1.5 meter away from these types of products, or switch them off if they appear to be causing interference. Lost connectionn Check your Wi-Fi settings. If necessary, reconnect your Wi-Fi that the Wi-Fi Camera Unit is switched ON. Wait a few minutes to make the connection with the Wi-Fi system. Help 25 9. Troubleshooting for Wi-Fi Internet Viewing Category Problem Description / Error Solution Account Account I am unable to login even after registra-tion. I receive an error message saying:
registered. Account What do I do if I forgot my pass-word?
Account I am unable to receive a one-time password. Setting up When the video is cut off, the application attempts to reconnect and this results in lost sound and choppy video. Please check your user name and password. Please ensure that you have registered with us. Tap Sign Up to create an account. Check your Android or iOS application. An email will be sent to your registered email address. 1. 2. The e-mail might have been sent to your Junk Mail Folder. Please check your Junk Mail Folder. There might be a delay in getting your e-mail. Please wait a few minutes and refresh your email account. You will need to turn off the Auto Lock function of your device to ensure continuous video/audio streaming. 26 Troubleshooting for Wi-Fi Internet Viewing Category Problem Description / Error Solution Setting Up While I am adding a new Camera to my account, I am If you are trying to add a Camera which has previously been added into your account H S I L G N E Cameras to add. Setting Up During setup on devices for Android and iOS, I am not able during the last step and the setup fails. Connectivity issues I am not able to access my Camera. have to re-power the Camera. Switch the parent unit off before connecting the camera to Wi-Fi. Please reset the Camera to setup mode and try again. on the side of the camera until you hear a beep and voice this indicates that it is in setup mode. Now restart the setup from your smartphone again. Please check if the Camera is within Wi-Fi range. Please try to move the Camera closer to the router for better Wi-Fi connectivity and try again. Troubleshooting for Wi-Fi Internet Viewing 27 Category Connectivity issues Problem Description / Error I get a message: We are having problems accessing your camera. Connectivity issues Connectivity issues accessing my Camera from the same Wi-Fi network, is shown as remote. I can only access it for 5 minutes at a time. I found interference caused by my other webcam devices. Solution This could be due to lack of internet connection. Please wait and try again later. 1. Please try again in a few minutes. This could be because of any issue with your internet connection. If the problem remains, please restart your Camera 2. problem. 3. Please restart your Wireless Please check your wireless router settings. For example, for Buffalo brand routers there is an option called Wireless Isolation. Please disable this option. Video streaming performance is related to internet bandwidth, especially if you have 2 or more video streaming devices that are working through the same router. 28 Troubleshooting for Wi-Fi Internet Viewing Category Problem Description / Error General What is the Solution
status:
H S I L G N E General General Which platforms are supported for accessing my Camera?
I do not hear any sound when I am accessing a remote Camera. General What is the meaning of Local Camera Camera?
is booting up. After a voice prompt the camera is booted up and ready for pairing. camera is in pairing mode. is paired and set up to your account. is live streaming. Android 7.0 iPhone/iPad iOS version 10.0. You can tap on the speaker icon in the video stream screen to hear audio. By default the audio is not ON when you are accessing a remote Camera. When you are accessing your Camera from the same wireless network (Home) in which Camera. When you are accessing your Camera away from your home or a Wi-Fi connection outside of your home. Troubleshooting for Wi-Fi Internet Viewing 29 Category General Problem Description / Error How do I download the App for Android and iOS devices?
Camera Viewing Camera When I try to view the Camera, I get a prompt for Camera What should I do?
When I am in remote mode, the video stops after 5 minutes. How do I view for longer?
Solution Open the Google Play Store on your Android device or App Store on your iOS device. Select Search Type in Chillax Care The results will show the Chillax Care App Select to install it This takes around 5 minutes. We push upgrades from time to time to improve the Camera features. When you are accessing your Camera via a network different from your home network (over the internet) your video times out after 5 minutes. You can click on the Camera again from the Android/iOS application to start streaming again. If you are accessing from your web browser, then you can to start viewing your Camera video stream again. Features How many users can access the Camera at one time?
It allows up to 4 users access with proper network connections. Features The sound alert setting threshold is not right. You can Adjust Sound Sensitivity Camera Setting menu. 30 Troubleshooting for Wi-Fi Internet Viewing 10. Standard Warranty Consumer Products and Accessories Limited Warranty (Warranty). Thank you for purchasing this ChillaxHome or ChillaxBaby product manufactured by CHILLAX LTD (Chillax). H S I L G N E What Does this Limited Warranty Cover?
Subject to the items listed below in the section What is not Covered Chillax warrants that this ChillaxHome or ChillaxBaby (Product) will be free from defects in material and workmanship under normal use for a period of 1 year from the date of purchase and that any certified accessory
(Accessory) sold for use with this product will be free from defects in materials and workmanship under normal use for a period of 90-days from the date of purchase. This Limited Warranty is your exclusive warranty and is not transferable. What is not covered?
This Limited Warranty excludes and does not cover:
Normal deterioration or wear resulting from use;
Damage caused by or resulting from misuse, abuse, or accident;
Damage caused by or resulting from improper operation or storage;
Damage caused by or resulting from contact with foreign substances, sand, dirt, and/or food;
Damage caused by or resulting from the use of Non-Chillax branded or Damage caused by or resulting from modifications, alterations, tampering, improper installation, or repairs by someone other than Chillax or their authorized representatives;
Defects, damages, or the failure of Products or Accessories due to any communication service or signal you may subscribe to or use with the Products or Accessories; and, Periodic maintenance, repair and replacement of parts due to normal wear and tear. Standard Warranty 31 What Other Limitations Are There?
Some jurisdictions do not allow the limitation or exclusion of incidental or may have other rights that vary from one jurisdiction to another. Who is covered?
This Warranty extends only to the first consumer purchaser and is not transferable. What will CHILLAX do?
CHILLAX or its authorized distributor at its sole discretion will, at no charge, repair or replace any Products or Accessories that do not conform to this Warranty. In the event that the replacement is necessary to remedy a defect in material or workmanship, CHILLAX may use new or original Product or Accessory. 32 Standard Warranty How to Obtain Warranty Service or Other Information?
To obtain service or information, please email us at hello@chillaxcare.com You will receive instructions on how to ship the Products or Accessories at H S I L G N E include: (a) the Product or Accessory; (b) the original proof of purchase
(receipt) which includes the date, place and seller of the Product; (c) if a warranty card was included in your box, a completed warranty card showing the serial number of the Product; (d) a written description of the problem; and, (e) your name, address, email address and telephone number. FCC and IC regulations FCC Part l5 NOTE limits for a Class B digital device, pursuant to Part 15 of the Federal Communications Commission (FCC) rules. These limits are designed to provide reasonable protection against harmful interference in a residential instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a to radio or television reception, which can be determined by turning interference by one or more of the following measures:
to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this device. Standard Warranty 33 FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. To ensure safety of users, the FCC has established criteria for the amount bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. by the party responsible for compliance could void the users authority to 3(B)/NMB-3(B). WARNING accessible. Industry Canada Operation is subject to the following Two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes : (1) lappareil ne doit pas produire de brouillage, subi, mme si le brouillage est susceptible den compromettre le Transmitter must be installed to provide a separation distance of at least 20 cm from all persons. install pour fournir une distance de sparation dau moins 20 cm de toute personne. 34 Standard Warranty H S I L G N E 11. CAMERA UNIT Proprietary 2402 MHz to 2480 MHz Wi-Fi 802.11 b/g/n, 2.4GHz Image sensor Color CMOS 1M Pixels 8 pcs Operating Temperature 41 F- 104F (5 C ~ 40 C) Power Adapter Input: 100-240V AC, 50/60Hz, 300mA;
Output: 5.0V DC, 1000mA WARNING Use only with provided power supply. PARENT UNIT Display Brightness Control Volume Control 2402 MHz to 2480 MHz 4.3 diagonal TFT LCD 8 steps 8 steps Operating Temperature 41F 104F (5C - 40C) Power Adapter Input: 100-240V AC, 50/60Hz, 300mA;
Battery (built-in) Output: 5.0V DC, 1000mA WARNING Use only with provided power supply. 3.8V, 2050mAh Lithium-ion polymer, re-chargeable battery pack WARNING Do not attempt to replace the battery, but contact customer Service if it needs replacement. 35 Chillax, Chillaxcare, Chillaxbaby and the Logos, are trademarks of Chillax Care Limited. 5GenCare and the Logo are trademarks of 5GenCare Limited. Apple logo is trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play, Android are trademarks of Google Inc. Wi-Fi is a trademark of the Wi-Fi Alliance. All other trademarks are the property of their respective owners. 2021 Chillax Care Limited. All rights reserved. Printed in China
1 | ID Label and Label Location | ID Label/Location Info | 254.37 KiB | May 19 2022 |
Shenzhen Accurate Technology Co., Ltd. Project No.: SZNS4211222-66342E-RF FCC ID Label FCC ID Label Location Information The label shown shall be permanently affixed at a conspicuous location on the device and be readily visible to the user at the time purchase (Labeling requirements per 2.925) LABEL AND LOCATION Page 1 of 1
1 | Attestation Letter | Attestation Statements | 146.46 KiB | May 19 2022 |
Chillax Care Limited Address: Room 118, Flat A, 8/F, William Industrial Building, 23-25 Ng Fong Street, San Po Kong, Kowloon, Hong Kong Email: lumwc@yahoo.com Tel:+85296911998 Attestation Letter FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Date: 2022-04-27 To Whom It May Concern, The RF chip, model nRF52805, installed in our product: 4.3 Smart HD Baby Monitor Parent Unit, Model: DM640PU, FCC ID: 2AZ8M-DM640PU, supports Bluetooth Low Energy, ANT and 2.4GHz FHSS. For use in America and this chip only supports 2.4GHz FHSS. The Bluetooth Low Energy and ANT has been shielded by the manufacturer using the software. Sincerely, Signature:
Doris Lum Title: Administration Officer
1 | DoS Letter | Cover Letter(s) | 246.40 KiB | May 19 2022 |
Chillax Care Limited Address: Room 118, Flat A, 8/F, William Industrial Building, 23-25 Ng Fong Street, San Po Kong, Kowloon, Hong Kong Email: lumwc@yahoo.com Tel: +85296911998 Date: 2022-04-27 FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Declaration of Alteration We, Chillax Care Limited hereby declare that there are some differences between our Multiple Models and tested model. Details as below:
Products Description Name 4.3 Smart HD Baby Monitor Parent Unit Manufacturer Chillax Care Limited Tested Model Differences Description Multiple Models DM640PU
(FCC ID2AZ8M-DM640PU) DM640, DM640-2, DM640-3, DM640-4 Differences DM640 = DM640PU + DM640BU DM640-2 = DM640PU + 2x DM640BU DM640-3 = DM640PU + 3x DM640BU DM640-4 = DM640PU + 4x DM640BU Notes:
Multiple Model- have the same or similar appearance, structure, PCB, Material and function to the tested model. The Only difference is the model name. Besides the differences in the table above, we declare the products are identical. We guarantee all the information provided above is true, and notice that well bear all the consequences caused by any false information or concealing. Best Regards, Sincerely, Signature:
Doris Lum Title: Administration Officer
1 | FCC Long Term Confidential Authorization | Cover Letter(s) | 176.07 KiB | May 19 2022 |
Chillax Care Limited : :
Address: Room 118, Flat A, 8/F, William Industrial Building, 23-25 Ng Fong Street, San Po Kong, Kowloon, Hong Kong Email: lumwe@yahoo.com Tel: +8529691 1998 FCC Confidential Authorization 2022/04/27 FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Subject: Confidentiality Request regarding application for certification of FCC ID: 2AZ8M-DM640PU In accordance with Sections 0.457 and 0.459 of the Commissions Rules, (Chillax Care Limited) hereby requests long-term confidential treatment of information accompanying this application as outlined below:
Block Diagram e Schematics Operation Description The above materials contain proprietary and confidential information not customarily released to the public. The public disclosure of these materials provides unjustified benefits to its competitors in the market. Sincerely, Signature:
Doris Lum Title: Administration Officer
1 | Power of Attorney Letter | Cover Letter(s) | 617.01 KiB | May 19 2022 |
Chillax Care Limited Address: Room 118, Flat A, 8/F, William Industrial Building, 23-25 Ng Fong Street, San Po Kong, Kowloon, Hong Kong Email: lumwc@yahoo.com Tel: +85296911998 FCC Authorization 2022/04/27 FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Subject: Agent Authorization To whom it may concern:
We Chillax Care Limited, the undersigned, hereby authorizes Shenzhen Accurate Technology Co., Ltd. to act on its behalf in all matters relating to application for Equipment authorization, including the signing of all documents relating to these matters. All acts carried out by Shenzhen Accurate Technology Co., Ltd. on our behalf shall have the same effect as qur own action. We, the undersigned, hereby certify that we are not subject to a denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 862. This authorization is valid until further written notice from the applicant. Sincerely, ye X ; a Signature: . Doris Lum Title: Administration Officer QA-FR-170-B
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2022-05-19 | 2402 ~ 2480 | DSS - Part 15 Spread Spectrum Transmitter | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2022-05-19
|
||||
1 | Applicant's complete, legal business name |
Chillax Care Limited
|
||||
1 | FCC Registration Number (FRN) |
0031003916
|
||||
1 | Physical Address |
Room 118, Flat A, 8/F, William Industrial Building 23-25 Ng Fong Street, San Po Kong
|
||||
1 |
Room 118, Flat A, 8/F, William Industrial Building
|
|||||
1 |
Kowloon, N/A
|
|||||
1 |
Hong Kong
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
b******@baclcorp.com
|
||||
1 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
2AZ8M
|
||||
1 | Equipment Product Code |
DM640PU
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
D******** L****
|
||||
1 | Title |
Administration Officer
|
||||
1 | Telephone Number |
(852)********
|
||||
1 | Fax Number |
(852)********
|
||||
1 |
d******@5gencare.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | DSS - Part 15 Spread Spectrum Transmitter | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | 4.3 inches Smart HD Baby Monitor Parent Unit | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | Yes | ||||
1 | Grant Comments | Output power listed is conducted. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter, except in accordance with FCC multi-transmitter product procedures. End-users must be provided with instructions and operating conditions for satisfying RF exposure compliance. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
Shenzhen Accurate Technology Co., Ltd.
|
||||
1 | Name |
L******** Z****
|
||||
1 | Telephone Number |
+86-7********
|
||||
1 |
q******@atc-lab.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 2402.00000000 | 2480.00000000 | 0.0290000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC