FCC ID: LDK88310756 CISCO VoIP Conference Phone

Regulatory Compliance and Safety Information for Cisco Unified IP Phones This document provides international agency compliance, safety, and statutory information for Cisco Unified IP Phones. Contents This document contains the following sections:

Translated Safety Warnings, page 2

Japanese Electric Appliance and Radio Laws, page 28

Battery Safety Notices, page 28

Using External Devices with Your Cisco Unified IP Phone, page 32

European Directives, page 33

Compliance and Safety Information, page 35

Obtaining Documentation and Submitting a Service Request, page 44 Americas Headquarters:

Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA Translated Safety Warnings This section repeats in multiple languages the basic warnings appropriate for Cisco Unified IP Phones. Statement 1071Warning Definition Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071 SAVE THESE INSTRUCTIONS Waarschuwing BELANGRIJKE VEILIGHEIDSINSTRUCTIES Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt raadplegen. BEWAAR DEZE INSTRUCTIES Varoitus TRKEIT TURVALLISUUSOHJEITA Tm varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin ksittelet laitteistoa, huomioi shkpiirien ksittelemiseen liittyvt riskit ja tutustu onnettomuuksien yleisiin ehkisytapoihin. Turvallisuusvaroitusten knnkset lytyvt laitteen mukana toimitettujen knnettyjen turvallisuusvaroitusten joukosta varoitusten lopussa nkyvien lausuntonumeroiden avulla. SILYT NM OHJEET Attention IMPORTANTES INFORMATIONS DE SCURIT Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraner des blessures ou des dommages corporels. Avant de travailler sur un quipement, soyez conscient des dangers lis aux circuits lectriques et familiarisez-vous avec les procdures couramment utilises pour viter les accidents. Pour prendre connaissance des traductions des avertissements figurant dans les consignes de scurit traduites qui accompagnent cet appareil, rfrez-vous au numro de l'instruction situ la fin de chaque avertissement. CONSERVEZ CES INFORMATIONS Regulatory Compliance and Safety Information for Cisco Unified IP Phones 2 Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen fhren kann. Machen Sie sich vor der Arbeit mit Gerten mit den Gefahren elektrischer Schaltungen und den blichen Verfahren zur Vorbeugung vor Unfllen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen bersetzung in den bersetzten Sicherheitshinweisen, die zusammen mit diesem Gert ausgeliefert wurden. BEWAHREN SIE DIESE HINWEISE GUT AUF. Avvertenza IMPORTANTI ISTRUZIONI SULLA SICUREZZA Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti. Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le traduzioni delle avvertenze riportate in questo documento. CONSERVARE QUESTE ISTRUZIONI Advarsel VIKTIGE SIKKERHETSINSTRUKSJONER Dette advarselssymbolet betyr fare. Du er i en situasjon som kan fre til skade p person. Fr du begynner arbeide med noe av utstyret, m du vre oppmerksom p farene forbundet med elektriske kretser, og kjenne til standardprosedyrer for forhindre ulykker. Bruk nummeret i slutten av hver advarsel for finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne enheten. TA VARE P DISSE INSTRUKSJONENE Aviso INSTRUES IMPORTANTES DE SEGURANA Este smbolo de aviso significa perigo. Voc est em uma situao que poder ser causadora de leses corporais. Antes de iniciar a utilizao de qualquer equipamento, tenha conhecimento dos perigos envolvidos no manuseio de circuitos eltricos e familiarize-se com as prticas habituais de preveno de acidentes. Utilize o nmero da instruo fornecido ao final de cada aviso para localizar sua traduo nos avisos de segurana traduzidos que acompanham este dispositivo. GUARDE ESTAS INSTRUES Advertencia!

INSTRUCCIONES IMPORTANTES DE SEGURIDAD Este smbolo de aviso indica peligro. Existe riesgo para su integridad fsica. Antes de manipular cualquier equipo, considere los riesgos de la corriente elctrica y familiarcese con los procedimientos estndar de prevencin de accidentes. Al final de cada advertencia encontrar el nmero que le ayudar a encontrar el texto traducido en el apartado de traducciones que acompaa a este dispositivo. GUARDE ESTAS INSTRUCCIONES Regulatory Compliance and Safety Information for Cisco Unified IP Phones 3 Varning!

VIKTIGA SKERHETSANVISNINGAR Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utfr arbete p ngon utrustning mste du vara medveten om farorna med elkretsar och knna till vanliga frfaranden fr att frebygga olyckor. Anvnd det nummer som finns i slutet av varje varning fr att hitta dess versttning i de versatta skerhetsvarningar som medfljer denna anordning. SPARA DESSA ANVISNINGAR Regulatory Compliance and Safety Information for Cisco Unified IP Phones 4 Aviso INSTRUES IMPORTANTES DE SEGURANA Este smbolo de aviso significa perigo. Voc se encontra em uma situao em que h risco de leses corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os circuitos eltricos e familiarize-se com as prticas padro de preveno de acidentes. Use o nmero da declarao fornecido ao final de cada aviso para localizar sua traduo nos avisos de segurana traduzidos que acompanham o dispositivo. GUARDE ESTAS INSTRUES Advarsel VIGTIGE SIKKERHEDSANVISNINGER Dette advarselssymbol betyder fare. Du befinder dig i en situation med risiko for legemesbeskadigelse. Fr du begynder arbejde p udstyr, skal du vre opmrksom p de involverede risici, der er ved elektriske kredslb, og du skal stte dig ind i standardprocedurer til undgelse af ulykker. Brug erklringsnummeret efter hver advarsel for at finde oversttelsen i de oversatte advarsler, der fulgte med denne enhed. GEM DISSE ANVISNINGER Regulatory Compliance and Safety Information for Cisco Unified IP Phones 5 Regulatory Compliance and Safety Information for Cisco Unified IP Phones 6 Statement 19TN Power Warning Warning The device is designed to work with TN power systems. Waarschuwing Het apparaat is ontworpen om te functioneren met TN energiesystemen. Varoitus Koje on suunniteltu toimimaan TN-shkvoimajrjestelmien yhteydess. Attention Ce dispositif a t conu pour fonctionner avec des systmes d'alimentation TN. Warnung Das Gert ist fr die Verwendung mit TN-Stromsystemen ausgelegt. Avvertenza Il dispositivo stato progettato per luso con sistemi di alimentazione TN. Advarsel Utstyret er utfomet til bruk med TN-strmsystemer. Aviso O dispositivo foi criado para operar com sistemas de corrente TN. Regulatory Compliance and Safety Information for Cisco Unified IP Phones 7 Advertencia!

El equipo est diseado para trabajar con sistemas de alimentacin tipo TN. Varning!

Enheten r konstruerad fr anvndning tillsammans med elkraftssystem av TN-typ. Statement 331Power Supply Installation Warning Warning The power supply must be placed indoors. Waarschuwing De stroomtoevoer moet binnen worden geplaatst. Varoitus Tehonlhde on sijoitettava sistiloihin. Attention Le bloc dalimentation lectrique doit tre plac lintrieur. Warnung Die Stromversorgungsquelle darf nicht im Freien aufgestellt werden. Avvertenza Lalimentatore deve essere posto in un luogo interno. Advarsel Strmkilden skal vre plassert innendrs. Aviso A fonte de alimentao deve ser instalada no interior. Advertencia!

El suministro de energa debe estar ubicado en un lugar cubierto y no al aire libre. Varning!

Strmkllan mste vara placerad inomhus. Regulatory Compliance and Safety Information for Cisco Unified IP Phones 8 Statement 353This Product Must be Connected Warning This product must be connected to a power-over-ethernet (PoE) IEEE 802.3af compliant power source or an IEC60950 compliant limited power source. Statement 353 Waarschuwing Dit product moet worden verbonden met een stroomvoorziening die compatibel is met PoE

(power-over-ethernet) IEEE 802.3af of een beperkte stroomvoorziening die compatibel is met IEC60950. Varoitus Tm tuote on liitettv PoE (power-over-ethernet) IEEE 802.3af -yhteensopivaan virtalhteeseen tai IEC60950-yhteensopivaan rajoitettuun virtalhteeseen. Attention Warnung Ce produit doit tre connect une source d'alimentation lectrique par cble Ethernet (PoE) conforme la norme IEEE 802.3af ou une source d'alimentation limite conforme la norme IEC60950. Dieses Produkt muss entweder an eine Stromquelle angeschlossen sein, die mit dem IEEE 802.3af-Standard Power-over-Ethernet (PoE) kompatibel ist oder an eine Stromquelle fr geringe Leistungen, die IEC60950-kompatibel ist. Avvertenza Questo prodotto deve essere connesso a una fonte di alimentazione di tipo PoE

(power-over-ethernet) conforme a IEEE 802.3af o a una fonte di alimentazione conforme a IEC60950. Advarsel Dette produktet m vre koblet til en Power-over-Ethernet (PoE) IEEE 802.3af-kompatibel strmkilde eller en IEC60950-kompatibel begrenset strmkilde. Aviso Este produto tem de estar ligado a uma fonte de alimentao compatvel com a norma IEEE 802.3af, tambm conhecida pela sigla Power over Ethernet (PoE), ou a uma fonte de alimentao limitada compatvel com a norma IEC60950. Advertencia!

Debe conectar este producto a una fuente de alimentacin sobre ethernet (PoE) conforme con el estndar IEEE 802.3af, o a una fuente limitada conforme con el estndar IEC60950. Varning!

Denna produkt mste vara ansluten till en PoE IEEE 802.3af-kompatibel strmklla eller en IEC60950-kompatibel begrnsad strmklla. Regulatory Compliance and Safety Information for Cisco Unified IP Phones 9 Statement 378Read Wall-Mounting Instructions Before Installation Warning Read the wall-mounting instructions carefully before beginning installation. Failure to use the correct hardware or to follow the correct procedures could result in a hazardous situation to people and damage to the system. Statement 378 Waarschuwing Lees de wandbevestigingsinstructies aandachtig door voordat u met de installatie begint. Het niet gebruiken van de juiste hardware of het opvolgen van de juiste procedures kan resulteren in een gevaarlijke situatie voor mensen en schade aan het systeem. Varoitus Attention Warnung Lue seinkiinnitysohjeet huolellisesti lpi ennen tyn aloitusta. Mikli kiinnityksess ei kytet oikeanlaisia tykaluja tai ohjeita ei noudateta tarkasti, jrjestelm saattaa aiheuttaa vaaratilanteen tai se voi vaurioitua. Lisez les instructions de montage murale avec attention avant de commencer l'installation. Ne pas utiliser le matriel correct ou ne pas suivre les procdures correctes pourrait donner rsultat a une situation dangereuse pour les utilisateurs et endommager le systme. Bitte lesen Sie vor Beginn der Installierung die Anleitungen zur Wandmontage sorgfltig durch. Verwendung von inkorrekter Apparatur oder Nichtbefolgung der vorgeschriebenen Methoden kann zur Gefhrdung von Personen oder Schaden am System fhren. Avvertenza Leggere attentamente le istruzioni per il montaggio al muro prima di iniziare l'installazione. Un errato uso del corretto hardware o il mancato rispetto delle corrette procedure potrebbe avere come conseguenza una situazione di pericolo per le persone e danni al sistema. Advarsel Les nye gjennom instruksene om veggmontering fr du begynner monteringen. Dersom man ikke bruker riktig maskinvare eller ikke flger riktig framgangsmte kan det resultere i risiko for personskader og skade p systemet. Aviso Leia com cuidado as instrues de montagem na parede antes de iniciar a instalao. Falha em usar o hardware correto ou em seguir os procedimentos corretos pode resultar numa situao de risco para as pessoas e danos ao sistema. Regulatory Compliance and Safety Information for Cisco Unified IP Phones 10 Advertencia!

Lea atentamente las instrucciones que se encuentran en la pared antes de comenzar con la instalacin. Si no utiliza el hardware correcto o no sigue los procedimientos correctos se podra producir una situacin peligrosa para las personas y daos al sistema. Varning!

Ls vggmonteringsintruktionerna noga innan du pbrjar installationen. Frsummelse av att inte anvnda rtt hrdvara eller att inte fjla korrekt tillvgagngstt kan resultera i en riskabel situation fr mnniskor och kan skada systemet. Statement 1001Work During Lightning Activity Warning Do not work on the system or connect or disconnect cables during periods of lightning activity. Waarschuwing Tijdens onweer dat gepaard gaat met bliksem, dient u niet aan het systeem te werken of kabels aan te sluiten of te ontkoppelen. Varoitus l tyskentele jrjestelmn parissa lk yhdist tai irrota kaapeleita ukkosilmalla. Attention Ne pas travailler sur le systme ni brancher ou dbrancher les cbles pendant un orage. Warnung Arbeiten Sie nicht am System und schlieen Sie keine Kabel an bzw. trennen Sie keine ab, wenn es gewittert. Avvertenza Non lavorare sul sistema o collegare oppure scollegare i cavi durante un temporale con fulmini. Advarsel Utfr aldri arbeid p systemet, eller koble kabler til eller fra systemet nr det tordner eller lyner. Aviso No trabalhe no sistema ou ligue e desligue cabos durante perodos de mau tempo (trovoada). Regulatory Compliance and Safety Information for Cisco Unified IP Phones 11 Advertencia!

No operar el sistema ni conectar o desconectar cables durante el transcurso de descargas elctricas en la atmsfera. Varning!

Vid ska skall du aldrig utfra arbete p systemet eller ansluta eller koppla loss kablar. Statement 1004Installation Instructions Warning Read the installation instructions before connecting the system to the power source. Statement 1004 Waarschuwing Raadpleeg de installatie-instructies voordat u het systeem op de voedingsbron aansluit. Varoitus Lue asennusohjeet ennen jrjestelmn yhdistmist virtalhteeseen. Attention Avant de brancher le systme sur la source d'alimentation, consulter les directives d'installation. Warnung Vor dem Anschlieen des Systems an die Stromquelle die Installationsanweisungen lesen. Avvertenza Consultare le istruzioni di installazione prima di collegare il sistema all'alimentatore. Advarsel Les installasjonsinstruksjonene fr systemet kobles til strmkilden. Aviso Leia as instrues de instalao antes de ligar o sistema fonte de energia. Advertencia!

Lea las instrucciones de instalacin antes de conectar el sistema a la red de alimentacin. Varning!

Ls installationsanvisningarna innan du kopplar systemet till strmfrsrjningsenheten. Regulatory Compliance and Safety Information for Cisco Unified IP Phones 12 Statement 1005Circuit Breaker Warning This product relies on the buildings installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than:

120 VAC, 15A U.S. (240 VAC, 10A international) Waarschuwing Dit product is afhankelijk van de installatie van het gebouw voor beveiliging tegen kortsluiting

(overstroom). Controleer of de beschermingsinrichting niet meer dan:

120 VAC, 15A U.S. (240 VAC, 10A international) is. Varoitus Attention Tm tuote on riippuvainen rakennukseen asennetusta oikosulkusuojauksesta

(ylivirtasuojauksesta). Varmista, ett suojalaitteen mitoitus ei ole yli:

120 VAC, 15A U.S. (240 VAC, 10A international) Pour ce qui est de la protection contre les courts-circuits (surtension), ce produit dpend de l'installation lectrique du local. Vrifiez que le courant nominal du dispositif de protection n'est pas suprieur :

120 VAC, 15A U.S. (240 VAC, 10A international) Regulatory Compliance and Safety Information for Cisco Unified IP Phones 13 Warnung Dieses Produkt ist darauf angewiesen, dass im Gebude ein Kurzschluss- bzw. berstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als:

120 VAC, 15A U.S. (240 VAC, 10A international) betrgt. Avvertenza Questo prodotto dipende dall'impianto dell'edificio per quanto riguarda la protezione contro cortocircuiti (sovracorrente). Assicurarsi che il dispositivo di protezione non abbia un rating superiore a:

120 VAC, 15A U.S. (240 VAC, 10A international) Advarsel Dette produktet er avhengig av bygningens installasjoner av kortslutnings (overstrm)-beskyttelse. Pse at verneenheten ikke er merket hyere enn:

120 VAC, 15A U.S. (240 VAC, 10A international) Aviso Este produto depende das instalaes existentes para proteo contra curto-circuito (sobrecarga). Assegure-se de que o fusvel ou disjuntor no seja superior a:

120 VAC, 15A U.S. (240 VAC, 10A international) Advertencia!

Este equipo utiliza el sistema de proteccin contra cortocircuitos (o sobrecorrientes) del edificio. Asegrese de que el dispositivo de proteccin no sea superior a:

120 VAC, 15A U.S. (240 VAC, 10A international) Varning!

Denna produkt r beroende av i byggnaden installerat kortslutningsskydd (verstrmsskydd). Kontrollera att skyddsanordningen inte har hgre mrkvrde n:

120 VAC, 15A U.S. (240 VAC, 10A international) 120 VAC, 15A U.S. (240 VAC, 10A international) 120 VAC, 15A U.S. (240 VAC, 10A international) 120 VAC, 15A U.S. (240 VAC, 10A international) 120 VAC, 15A U.S. (240 VAC, 10A international) Regulatory Compliance and Safety Information for Cisco Unified IP Phones 14 Statement 1015Battery Handling Warning There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturers instructions. Statement 1015 Waarschuwing Er is ontploffingsgevaar als de batterij verkeerd vervangen wordt. Vervang de batterij slechts met hetzelfde of een equivalent type dat door de fabrikant aanbevolen is. Gebruikte batterijen dienen overeenkomstig fabrieksvoorschriften weggeworpen te worden. Varoitus Attention Warnung Rjhdyksen vaara, jos akku on vaihdettu vrn akkuun. Kyt vaihtamiseen ainoastaan saman-

tai vastaavantyyppist akkua, joka on valmistajan suosittelema. Hvit kytetyt akut valmistajan ohjeiden mukaan. Danger d'explosion si la pile n'est pas remplace correctement. Ne la remplacer que par une pile de type semblable ou quivalent, recommande par le fabricant. Jeter les piles usages conformment aux instructions du fabricant. Bei Einsetzen einer falschen Batterie besteht Explosionsgefahr. Ersetzen Sie die Batterie nur durch den gleichen oder vom Hersteller empfohlenen Batterietyp. Entsorgen Sie die benutzten Batterien nach den Anweisungen des Herstellers. Avvertenza Pericolo di esplosione se la batteria non installata correttamente. Sostituire solo con una di tipo uguale o equivalente, consigliata dal produttore. Eliminare le batterie usate secondo le istruzioni del produttore. Advarsel Det kan vre fare for eksplosjon hvis batteriet skiftes p feil mte. Skift kun med samme eller tilsvarende type som er anbefalt av produsenten. Kasser brukte batterier i henhold til produsentens instruksjoner. Aviso Existe perigo de exploso se a bateria for substituda incorrectamente. Substitua a bateria por uma bateria igual ou de um tipo equivalente recomendado pelo fabricante. Destrua as baterias usadas conforme as instrues do fabricante. Advertencia!

Existe peligro de explosin si la batera se reemplaza de manera incorrecta. Reemplazar la batera exclusivamente con el mismo tipo o el equivalente recomendado por el fabricante. Desechar las bateras gastadas segn las instrucciones del fabricante. Varning!

Advarsel Explosionsfara vid felaktigt batteribyte. Erstt endast batteriet med samma batterityp som rekommenderas av tillverkaren eller motsvarande. Flj tillverkarens anvisningar vid kassering av anvnda batterier. Der er risiko for eksplosion, hvis batteriet ikke udskiftes korrekt. Batteriet m kun udskiftes med samme eller med en tilsvarende type, som anbefales af producenten. Bortskaf brugte batterier i overensstemmelse med producentens instruktioner. Regulatory Compliance and Safety Information for Cisco Unified IP Phones 15 Existe risco de exploso se a bateria for substituda incorretamente. Substitua a bateria somente com o mesmo tipo ou um tipo equivalente recomendado pelo fabricante. Descarte as baterias usadas de acordo com as instrues do fabricante. Regulatory Compliance and Safety Information for Cisco Unified IP Phones 16 Statement 1019Main Disconnecting Device Warning The plug-socket combination must be accessible at all times, because it serves as the main disconnecting device. Statement 1019 Waarschuwing De combinatie van de stekker en het elektrisch contactpunt moet te allen tijde toegankelijk zijn omdat deze het hoofdmechanisme vormt voor verbreking van de aansluiting. Varoitus Pistoke/liitinkohta toimii pkatkaisumekanismina. Psy siihen on pidettv aina esteettmn. Attention La combinaison de prise de courant doit tre accessible tout moment parce qu'elle fait office de systme principal de dconnexion. Warnung Der Netzkabelanschlu am Gert mu jederzeit zugnglich sein, weil er als primre Ausschaltvorrichtung dient. Avvertenza Il gruppo spina-presa deve essere sempre accessibile, poich viene utilizzato come dispositivo di scollegamento principale. Advarsel Kombinasjonen stpsel/uttak m alltid vre tilgjengelig ettersom den fungerer som hovedfrakoplingsenhet. Regulatory Compliance and Safety Information for Cisco Unified IP Phones 17 Aviso A combinao ficha-tomada dever ser sempre acessvel, porque funciona como interruptor principal. Advertencia!

El conjunto de clavija y toma ha de encontrarse siempre accesible ya que hace las veces de dispositivo de desconexin principal. Varning!

Man mste alltid kunna komma t stickproppen i uttaget, eftersom denna koppling utgr den huvudsakliga frnkopplingsanordningen. Regulatory Compliance and Safety Information for Cisco Unified IP Phones 18 Statement 1021SELV Circuit Warning To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables. Waarschuwing Om elektrische schokken te vermijden, mogen veiligheidscircuits met extra lage spanning

(genaamd SELV = Safety Extra-Low Voltage) niet met telefoonnetwerkspanning (TNV) circuits verbonden worden. LAN (Lokaal netwerk) poorten bevatten SELV circuits en WAN (Regionaal netwerk) poorten bevatten TNV circuits. Sommige LAN en WAN poorten gebruiken allebei RJ-45 connectors. Ga voorzichtig te werk wanneer u kabels verbindt. Varoitus Attention Jotta vltyt shkiskulta, l kytke pienjnnitteisi SELV-suojapiirej puhelinverkkojnnitett

(TNV) kyttviin virtapiireihin. LAN-portit sisltvt SELV-piirej ja WAN-portit puhelinverkkojnnitett kyttvi piirej. Osa sek LAN- ett WAN-porteista kytt RJ-45-liittimi. Ole varovainen kytkiesssi kaapeleita. Pour viter une lectrocution, ne raccordez pas les circuits de scurit basse tension (Safety Extra-Low Voltage ou SELV) des circuits de tension de rseau tlphonique (Telephone Network Voltage ou TNV). Les ports du rseau local (LAN) contiennent des circuits SELV et les ports du rseau longue distance (WAN) sont munis de circuits TNV. Certains ports LAN et WAN utilisent des connecteurs RJ-45. Raccordez les cbles en prenant toutes les prcautions ncessaires. Warnung Zur Vermeidung von Elektroschock die Sicherheits-Kleinspannungs-Stromkreise (SELV-Kreise) nicht an Fernsprechnetzspannungs-Stromkreise (TNV-Kreise) anschlieen. LAN-Ports enthalten SELV-Kreise, und WAN-Ports enthalten TNV-Kreise. Einige LAN- und WAN-Ports verwenden auch RJ-45-Steckverbinder. Vorsicht beim Anschlieen von Kabeln. Avvertenza Per evitare scosse elettriche, non collegare circuiti di sicurezza a tensione molto bassa (SELV) ai circuiti a tensione di rete telefonica (TNV). Le porte LAN contengono circuiti SELV e le porte WAN contengono circuiti TNV. Alcune porte LAN e WAN fanno uso di connettori RJ-45. Fare attenzione quando si collegano cavi. Advarsel Unng koble lavspenningskretser (SELV) til kretser for telenettspenning (TNV), slik at du unngr elektrisk stt. LAN-utganger inneholder SELV-kretser og WAN-utganger inneholder TNV-kretser. Det finnes bde LAN-utganger og WAN-utganger som bruker RJ-45-kontakter. Vr forsiktig nr du kobler kabler. Aviso Para evitar choques elctricos, no conecte os circuitos de segurana de baixa tenso (SELV) aos circuitos de tenso de rede telefnica (TNV). As portas LAN contm circuitos SELV e as portas WAN contm circuitos TNV. Algumas portas LAN e WAN usam conectores RJ-45. Tenha o devido cuidado ao conectar os cabos. Regulatory Compliance and Safety Information for Cisco Unified IP Phones 19 Advertencia!

Para evitar la sacudida elctrica, no conectar circuitos de seguridad de voltaje muy bajo (safety extra-low voltage = SELV) con circuitos de voltaje de red telefnica (telephone network voltage =

TNV). Los puertos de redes de rea local (local area network = LAN) contienen circuitos SELV, y los puertos de redes de rea extendida (wide area network = WAN) contienen circuitos TNV. En algunos casos, tanto los puertos LAN como los WAN usan conectores RJ-45. Proceda con precaucin al conectar los cables. Varning!

Fr att undvika elektriska sttar, koppla inte skerhetskretsar med extra lg spnning

(SELV-kretsar) till kretsar med telefonntspnning (TNV-kretsar). LAN-portar innehller SELV-kretsar och WAN-portar innehller TNV-kretsar. Vissa LAN- och WAN-portar r frsedda med RJ-45-kontakter. Iaktta frsiktighet vid anslutning av kablar. Statement 1030Equipment Installation Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030 Waarschuwing Deze apparatuur mag alleen worden genstalleerd, vervangen of hersteld door bevoegd geschoold personeel. Varoitus Tmn laitteen saa asentaa, vaihtaa tai huoltaa ainoastaan koulutettu ja laitteen tunteva henkilkunta. Regulatory Compliance and Safety Information for Cisco Unified IP Phones 20 Attention Il est vivement recommand de confier l'installation, le remplacement et la maintenance de ces quipements des personnels qualifis et expriments. Warnung Das Installieren, Ersetzen oder Bedienen dieser Ausrstung sollte nur geschultem, qualifiziertem Personal gestattet werden. Avvertenza Questo apparato pu essere installato, sostituito o mantenuto unicamente da un personale competente. Advarsel Bare opplrt og kvalifisert personell skal foreta installasjoner, utskiftninger eller service p dette utstyret. Aviso Apenas pessoal treinado e qualificado deve ser autorizado a instalar, substituir ou fazer a reviso deste equipamento. Advertencia!

Solamente el personal calificado debe instalar, reemplazar o utilizar este equipo. Varning!

Endast utbildad och kvalificerad personal br f tilltelse att installera, byta ut eller reparera denna utrustning. Aviso Somente uma equipe treinada e qualificada tem permisso para instalar, substituir ou dar manuteno a este equipamento. Advarsel Kun uddannede personer m installere, udskifte komponenter i eller servicere dette udstyr. Regulatory Compliance and Safety Information for Cisco Unified IP Phones 21 Statement 1040Product Disposal Warning Ultimate disposal of this product should be handled according to all national laws and regulations. Statement 1040 Waarschuwing Het uiteindelijke wegruimen van dit product dient te geschieden in overeenstemming met alle nationale wetten en reglementen. Varoitus Tm tuote on hvitettv kansallisten lakien ja mrysten mukaisesti. Attention La mise au rebut ou le recyclage de ce produit sont gnralement soumis des lois et/ou directives de respect de l'environnement. Renseignez-vous auprs de l'organisme comptent. Warnung Die Entsorgung dieses Produkts sollte gem allen Bestimmungen und Gesetzen des Landes erfolgen. Avvertenza Lo smaltimento di questo prodotto deve essere eseguito secondo le leggi e regolazioni locali. Advarsel Endelig kassering av dette produktet skal vre i henhold til alle relevante nasjonale lover og bestemmelser. Regulatory Compliance and Safety Information for Cisco Unified IP Phones 22 Aviso Deitar fora este produto em conformidade com todas as leis e regulamentos nacionais. Advertencia!

Al deshacerse por completo de este producto debe seguir todas las leyes y reglamentos nacionales. Varning!

Vid deponering hanteras produkten enligt gllande lagar och bestmmelser. Aviso O descarte definitivo deste produto deve estar de acordo com todas as leis e regulamentaes nacionais. Advarsel Endelig bortskaffelse af dette produkt skal ske i henhold til gldende love og regler. Regulatory Compliance and Safety Information for Cisco Unified IP Phones 23 Statement 1072Shock Hazard from Interconnections Warning Voltages that present a shock hazard may exist on Power over Ethernet (PoE) circuits if interconnections are made using uninsulated exposed metal contacts, conductors, or terminals. Avoid using such interconnection methods, unless the exposed metal parts are located within a restricted access location and users and service people who are authorized within the restricted access location are made aware of the hazard. A restricted access area can be accessed only through the use of a special tool, lock and key or other means of security. Statement 1072 Waarschuwing Voltages kunnen elektrische schokken veroorzaken in PoE (Power over Ethernet)-circuits als er verbindingen worden gemaakt met blootliggende metalen contactpunten, geleiders of aansluitingspunten die niet zijn gesoleerd. Gebruik dit type verbinding niet tenzij de blootliggende metalen onderdelen zich bevinden op een locatie met beperkte toegang en de gebruikers en onderhoudstechnici die toegang tot deze locatie hebben, op het gevaar worden gewezen. De locatie met beperkte toegang kan alleen worden geopend met speciaal gereedschap, slot en sleutel of een andere beveiligingsmethode. Varoitus Attention Warnung Sisisiss Ethernet (PoE) -virtapiireiss voi olla shkiskun vaaran aiheuttavia jnnitteit, jos kytkentihin kytetn eristmttmi paljaita metalliliittimi tai -johtimia. Vlt tllaisia kytkentj, elleivt paljaat metalliosat ole rajatussa paikassa. Ilmoita valtuutetuille kyttjille ja huoltohenkilille vaarasta. Rajattuun alueeseen psee ksiksi ainoastaan erityistykalua, lukkoa ja avainta tai muuta turvallista menetelm kyttmll. Les tensions existant sur les alimentations utilisant la technologie PoE (Power over Ethernet) peuvent constituer un risque d'lectrocution si les interconnexions sont effectues en utilisant des terminaux, conducteurs ou contacts mtalliques exposs non isols. vitez d'utiliser de telles mthodes d'interconnexion moins que les pices mtalliques exposes ne se trouvent dans un emplacement d'accs restreint et que les utilisateurs et les responsables du service autoriss dans cet emplacement d'accs restreint ne soient conscients du danger. Une zone d'accs restreint peut tre accde uniquement l'aide d'une cl, d'un outil et d'un verrou spcial, ou d'autres moyens de scurit. Bei Power-over-Ethernet-(PoE-)Schaltkreisen besteht u.U. Stromschlaggefahr, wenn Verbindungen unter Verwendung nicht isolierter, freiliegender Metallkontakte, Leiter oder Anschlussklemmen hergestellt werden. Vermeiden Sie das Herstellen solcher Verbindungen, es sei denn, die freiliegenden Metallteile befinden sich an Orten mit beschrnktem Zugang, und Personen, die Zugang dazu haben, sind ausdrcklich ber diese Gefahr informiert worden. Ein Ort mit beschrnktem Zugang ist nur mit Hilfe eines speziellen Werkzeugs, Schloss und Schlssels oder anderen Sicherheitseinrichtungen zugnglich. Regulatory Compliance and Safety Information for Cisco Unified IP Phones 24 Avvertenza Nei circuiti con alimentazione via Ethernet (PoE) possono verificarsi pericoli di scosse elettriche se si creano connessioni con contatti metallici, conduttori o terminali scoperti. Evitare di utilizzare i metodi di connessione sopraelencati a meno che le parti metalliche esposte non si trovino in una zona riservata e gli utenti e il personale di assistenza, che sono autorizzati ad accedere nella suddetta zona, siano stati messi al corrente del pericolo. possibile accedere alla zona riservata solamente utilizzando gli appositi elementi di sicurezza. Advarsel Aviso I strmkretser med PoE (Power over Ethernet) kan det vre spenninger som kan utgjre sttfare hvis det blir foretatt sammenkoblinger med uisolerte, eksponerte kontakter, ledere eller terminaler av metall. Unng bruke slike sammenkoblingsmetoder med mindre de eksponerte metalldelene er i et omrde med begrenset tilgang, og brukere og servicepersonell som har tilgang til det begrensede omrdet, blir gjort oppmerksom p faren. Et omrde med begrenset tilgang kan bare pnes ved hjelp av spesialverkty, nkkel eller andre sikkerhetstiltak. Pode haver voltagens que representam perigo de choque em circuitos PoE (Power over Ethernet) se as interconexes forem feitas utilizando-se terminais, condutores ou contatos de metal exposto e sem isolamento. Evite utilizar tais mtodos de interconexo a no ser que as partes de metal expostas estejam em um local de acesso restrito e os usurios e o pessoal de servio com acesso autorizado a este local restrito estejam cientes do perigo. Uma rea de acesso restrito s pode ser acessada com o uso de uma ferramenta, fechadura e chave especial ou de outros meios de segurana. Advertencia!

Puede haber voltajes con riesgo de shock en circuitos de alimentacin sobre el cableado Ethernet

(PoE), si para las interconexiones se utilizan contactos, conductores o terminales metlicos descubiertos. Evite tales mtodos de interconexin, a menos que las partes metlicas descubiertas se encuentren en un lugar de acceso restringido y tanto los usuarios como el personal de servicios en dicho lugar sean conscientes de la existencia de tal riesgo. Slo se puede tener acceso a una zona de acceso restringido mediante el uso de una herramienta especial, un candado y una llave u otros medios de seguridad. Varning!

Det kan finnas spnningar p PoE-kretsarna (Power over Ethernet) som utgr risk fr sttar om sammankopplingarna grs med ej isolerade, exponerade kontakter, ledare och/eller terminaler av metall. Undvik att anvnda sdana sammankopplingsmetoder, svida inte de exponerade metalldelarna finns i en plats med begrnsad tkomst. Anvndare och servicepersonal som tillts inom platsen med begrnsad tkomst mste vara medvetna om risken. Ett begrnsat omrde kan bara ns med ett speciellt verktyg eller ls, en speciell nyckel eller ngon annan skerhetsmetod. Regulatory Compliance and Safety Information for Cisco Unified IP Phones 25 Statement 1074Comply with Local and National Electrical Codes Warning Installation of the equipment must comply with local and national electrical codes. Statement 1074 Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften. Varoitus Laitteisto tulee asentaa paikallisten ja kansallisten shkmrysten mukaisesti. Attention L'quipement doit tre install conformment aux normes lectriques nationales et locales. Warnung Die Installation der Gerte muss den Sicherheitsstandards entsprechen. Avvertenza L'installazione dell'impianto deve essere conforme ai codici elettrici locali e nazionali. Advarsel Installasjon av utstyret m samsvare med lokale og nasjonale elektrisitetsforskrifter. Aviso A instalao do equipamento tem de estar em conformidade com os cdigos elctricos locais e nacionais. Advertencia!

La instalacin del equipo debe cumplir con las normativas de electricidad locales y nacionales. Regulatory Compliance and Safety Information for Cisco Unified IP Phones 26 Varning!

Installation av utrustningen mste ske i enlighet med gllande elinstallationsfreskrifter. Caution Only use the Cisco specified power supply. Refer to the installation manual provided with this product. Caution Inline power circuits provide current through the communication cable. Use the Cisco provided cable or a minimum 24AWG communication cable. Regulatory Compliance and Safety Information for Cisco Unified IP Phones 27 NOM 121 for Mexico for Cisco Unified IP Phones 9900, 8900, 8831 and 7845 Warning La operacin de este equipo est sujeta a las siguientes dos condiciones (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operacin no deseada. Japanese Electric Appliance and Radio Laws Statement 371Power Cable and AC Adapter Battery Safety Notices These battery safety notices apply to the batteries that are approved by the Cisco Unified IP Phone manufacturers. Statement 330Lithium Battery Warning Warning Lithium Batteries are used in this module. Do not try to charge, discharge, or replace these batteries. Statement 330 Waarschuwing Er worden lithiumbatterijen gebruikt in deze module. Probeer deze batterijen niet te laden, ontladen of vervangen. Varoitus Moduulissa kytetn litiumparistoja. l yrit ladata, purkaa tai vaihtaa nit paristoja. Attention Ce module requiert des piles au lithium. Nessayez pas de les recharger, les dcharger ou de les remplacer. Warnung In diesem Modul werden Lithium-Batterien eingesetzt. Versuchen Sie nicht, diese Batterien aufzuladen, zu entladen oder zu ersetzen. Avvertenza Questo modulo utilizza batterie al litio. Non tentare di caricare, scaricare o sostituire le batterie. Regulatory Compliance and Safety Information for Cisco Unified IP Phones 28 Advarsel Det brukes litiumbatterier i denne modulen. Forsk ikke lade, utlade eller skifte ut disse batteriene. Aviso Este mdulo utiliza baterias de Ltio. No tente recarregar, descarregar ou substituir essas baterias. Advertencia!

Este mdulo funciona con pilas de litio. No intente cargarlas, descargarlas ni recambiarlas. Varning!

Litiumbatterier anvnds i denna modul. Frsk inte att ladda upp, ladda ur eller byta ut dessa batterier. Statement 6003EU Battery and WEEE Directives English:

EU Battery and WEEE Directives Your Cisco product may contain a user replaceable battery or a permanently affixed battery as indicated in the user manual. For product safety and data integrity reasons a permanently affixed battery should only be removed or replaced professionally by a repair technician or waste management professional. Please contact Cisco or an authorized service agent if the product fails to perform due to malfunction of the permanently affixed battery. This symbol on a Cisco product, battery or packaging means that the product and/or battery should not be disposed of with your household waste. It is your responsibility to dispose of your waste equipment and batteries separately from your household waste and in accordance with local laws and regulations. The correct disposal of your old equipment and batteries will help prevent potential negative consequences for the environment and human health. Please use the nearest waste collection facility as directed by your municipality or your retailer. Regulatory Compliance and Safety Information for Cisco Unified IP Phones 29

[Bulgarian]:

() Cisco , ,

, . , Cisco

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, , Cisco, , /

.

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.

[Czech]:

Smrnice EU o baterich a odpadnch elektrickch a elektronickch zazench (OEEZ) Vae zazen Cisco me obsahovat uivatelem mniteln baterie nebo baterie, kter jsou permanentn soust zazen, jak je popsno v manulu. Z dvodu zajitn bezpenho provozu zazen a zachovn integrity dat by ml baterie, kter jsou permanentn soust zazen, vyjmat i mnit pouze profesionln servisn technik nebo profesionln pracovnk odpadovho hospodstv. V ppad selhn zazen z dvodu nefunknosti integrovan baterie se, prosm, obrate na spolenost Cisco nebo jej autorizovan servis. Tento symbol na produktech, baterich nebo obalech spolenosti Cisco znamen, e dan produkt nebo baterie by se nemly likvidovat v rmci bnho domovnho odpadu. Likvidace starho zazen a bateri oddlen od bnho domovnho odpadu a v souladu s mstnmi zkony a pedpisy je va odpovdnost. Sprvn likvidace vaeho starho zazen a bateri pomh eliminovat potenciln negativn dopady na ivotn prosted a lidsk zdrav. Vyuijte, prosm, vae nejbli centrum sbru odpadu a druhotnch surovin dle pokyn obecnho adu nebo vaeho prodejce. Regulatory Compliance and Safety Information for Cisco Unified IP Phones 30 Dansk

[Danish]:

EU's batteri- og WEEE-direktivet Dit Cisco-produkt indeholder muligvis et udskifteligt batteri eller et permanent fastgjort batteri, som angivet i brugervejledningen. Af hensyn til produktsikkerhed og dataintegritet, m et permanent fastgjort batteri kun fjernes eller udskiftes af fagfolk, dvs. en reparatr eller en affaldshndteringstekniker. Kontakt Cisco eller et godkendt servicevrksted, hvis produktet ikke fungerer p grund af det permanent fastgjorte batteri. Dette symbol p et produkt, et batteri eller en pakning fra Cisco betyder, at produktet og/eller batteriet ikke m bortskaffes sammen med almindeligt husholdningsaffald. Det er dit ansvar at sikre, at udstyret og batterierne bortskaffes separat fra husholdningsaffaldet, og i overensstemmelse med de lokale love og bestemmelser. Korrekt bortskaffelse af brugt udstyr og brugte batterier vil hjlpe med til at forhindre negative miljmssige og helbredsmssige konsekvenser. Du bedes benytte det nrmeste affaldsindsamlingssted, som angivet af kommunen eller forhandleren. Deutsch

[German]:

EU-Richtlinien zur Entsorgung von Batterien sowie Elektro- und Elektronikaltgerten (EAG) Ihr Cisco-Produkt kann eine austauschbare oder eine fest installierte Batterie enthalten; dies ist im Bedienerhandbuch ersichtlich. Aus Grnden der technischen sowie der Datensicherheit sollten fest installierte Batterien ausschlielich von elektrotechnisch oder in der Abfallentsorgung geschultem Personal entfernt oder ausgetauscht werden. Bitte wenden Sie sich bei gestrter Produktfunktion aufgrund einer fehlerhaften fest installierten Batterie entweder direkt an Cisco oder an eine zugelassene Service-Agentur. Wenn dieses Symbol auf einem Cisco-Produkt, einer Batterie oder einer Verpackung steht, darf das Produkt und/oder die Batterie nicht ber den normalen Hausmll entsorgt werden. Altgerte und -batterien sind nach den Gesetzen und Richtlinien der jeweils zustndigen Gemeinde getrennt vom Hausmll zu entsorgen. Durch die ordnungsgeme Entfernung von Altgerten und verbrauchten Batterien tragen Sie zur Vermeidung mglicher negativer Folgen fr Gesundheit und Umwelt bei. Bitte geben Sie Ihre Altgerte und -batterien bei der nchsten Schadstoffsammelstelle ab; die entsprechenden Adressen knnen Sie bei Ihrer Gemeinde oder Ihrem Einzelhndler erfragen. Regulatory Compliance and Safety Information for Cisco Unified IP Phones 31 Eesti

[Estonian]:

ELi akude ja elektroonikaromude direktiivid Teie Cisco toode vib sisaldada kasutaja vahetatavat akut vi psivalt kinnitatud akut (lisateavet leiate kasutusjuhendist). Tooteohutuse ning andmeterviklikkuse huvides peaks psivalt kinnitatud aku eemaldama vi seda vahetama vaid professionaalne hooldustehnik vi jtmekitleja. Kui toode peaks trkuma psivalt kinnitatud aku rikke tttu, vtke palun hendust Cisco vi volitatud hoolduspunktiga. Kui leiate Cisco tootelt, akult vi pakendilt selle smboli, thendab see, et vastavat toodet ja/vi akut ei tohi krvaldada koos olmejtmetega. Kui seadme ja/vi akude tiga lpeb, ei tohi neid jtmeid krvaldada koos olmejtmetega jtmete krvaldamisel peate kindlasti jrgima kiki kohalikke igusnorme. Vanade seadmete ja akude nuetekohane krvaldamine aitab vhendada potentsiaalset ohtu keskkonnale ning inimeste tervisele. Palun prduge lhimasse jtmekitluspunkti vi toote edasimja poole. Statement 6003Taiwan Battery Cell Phone Interference Caution Caution Using a cell, mobile, or GSM phone, or two-way radio in close proximity to a Cisco Unified IP Phone might cause interference. For more information, refer to the manufacturer's documentation of the interfering device. Using External Devices with Your Cisco Unified IP Phone The following information applies when you use external devices with Cisco Unified IP Phones:

Cisco recommends the use of good quality external devices (speakers, microphones, and headsets) that are shielded (screened) against unwanted radio frequency (RF) and audio frequency (AF) signals. Depending on the quality of these devices and their proximity to other devices such as mobile phones or two-way radios, some audio noise may still occur. In these cases, Cisco recommends that you take one or more of the following actions:

Move the external device away from the source of the RF or AF signals.

Route the external device cables away from the source of the RF or AF signals. Regulatory Compliance and Safety Information for Cisco Unified IP Phones 32

Use shielded (screened) cables for the external device, or use cables with a better shield (screen) and connector.

Shorten the length of the external device cable.

Apply ferrites or other such devices on the cables for the external device. Cisco cannot guarantee the performance of the system because Cisco has no control over the quality of external devices, cables, and connectors. The system will perform adequately when suitable devices are attached using good quality cables and connectors. Caution Caution: In European Union countries, use only external speakers, microphones, and headsets that are fully compliant with the EMC Directive [89/336/EC]. European Directives This section contains conformity statements for European directives. Statement 287Declaration of Conformity to R&TTE Directive 1999/5/EC for the European Community, Switzerland, Norway, Iceland and Liechtenstein English:

[Bulgarian]:

[Czech]:

Dansk

[Danish]:

This equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Dette udstyr er i overensstemmelse med de vsentlige krav og andre relevante bestemmelser i Direktiv 1999/5/EF. Deutsch

[German]:

Dieses Gert entspricht den grundlegenden Anforderungen und den weiteren entsprechenden Vorgaben der Richtlinie 1999/5/EU. See seade vastab direktiivi 1999/5/E olulistele nuetele ja teistele asjakohastele stetele. Este equipo cumple con los requisitos esenciales asi como con otras disposiciones de la Directiva 1999/5/CE. Eesti

[Estonian]:

Espaol

[Spanish]:

[Greek]:

Regulatory Compliance and Safety Information for Cisco Unified IP Phones 33 Franais

[French]:

Cet appareil est conforme aux exigences essentielles et aux autres dispositions pertinentes de la Directive 1999/5/EC. slenska

[Icelandic]:

etta tki er samkvmt grunnkrfum og rum vieigandi kvum Tilskipunar 1999/5/EC. Italiano

[Italian]:

Questo apparato conforme ai requisiti essenziali ed agli altri principi sanciti dalla Direttiva 1999/5/CE. Latviski

[Latvian]:

[Lithuanian]:

Nederlands

[Dutch]:

Dit apparaat voldoet aan de essentiele eisen en andere van toepassing zijnde bepalingen van de Richtlijn 1999/5/EC. Malti

[Maltese]:

Magyar

[Hungarian]:

Norsk

[Norwegian]:

Dette utstyret er i samsvar med de grunnleggende krav og andre relevante bestemmelser i EU-direktiv 1999/5/EF. Polski

[Polish]:

Portugus

[Portuguese]:

Este equipamento est em conformidade com os requisitos essenciais e outras provises relevantes da Directiva 1999/5/EC.

[Romanian]:

Slovensko

[Slovenian]:

Acest echipament este in conformitate cu cerintele esentiale si cu alte prevederi relevante ale Directivei 1999/5/EC. Ta naprava je skladna z bistvenimi zahtevami in ostalimi relevantnimi pogoji Direktive 1999/5/EC. Slovensky

[Slovak]:

Toto zariadenie je v zhode so zkladnmi poiadavkami a inmi prslunmi nariadeniami direktv:

1999/5/EC. Suomi

[Finnish]:

Svenska

[Swedish]:

Regulatory Compliance and Safety Information for Cisco Unified IP Phones 34 CE Marking For the Class-1 Radio Cisco Unified IP Phones, the following CE mark and class-1 identifier are affixed to the equipment and packaging:

EU Authorized Representative:

Edgard Vangeel Cisco Systems Belgium De Kleetlaan 6A B 1831 Diegem Belgium 4 9 8 6 4 3 For the Class-2 Radio Cisco Unified IP Phones, the following CE mark and class-2 identifier are affixed to the equipment and packaging:

EU Authorized Representative:

Edgard Vangeel Cisco Systems Belgium De Kleetlaan 6A B 1831 Diegem Belgium 2 6 2 0 3 3 National Restrictions In the majority of the EU and other European Countries, the 2.4- and 5-GHz bands have been made available for the use of wireless LANs. Table 1 provides an overview of the regulatory requirements in general applicable for the 2.4- and 5-GHz bands. Note The regulatory limits for maximum output power are specified in eirp. The eirp level of a device can be calculated by adding the gain of the antenna used (specified in dBi) to the output power available at the connector (specified in dBm). The requirements for any country may evolve. Cisco recommends that you check with the local authorities for the latest status of their national regulations for both the 2.4- and 5-GHz wireless LANs. Table 1 Overview of Regulatory Requirements for Wireless LANs Frequency Band (MHz) 24002483.5 515053501 547057251 Max Power Level (eirp) (mW) 100 200 1000 Indoor Only X Indoor and Outdoor X X 1. Dynamic Frequency Selection and Transmit Power Control is required in the 5250 to 5350 MHz and 5470 to 5725 MHz frequency range. Compliance and Safety Information Regulatory Compliance For specifics about which standards have been applied, refer to the Declaration of Conformity:

Regulatory Compliance and Safety Information for Cisco Unified IP Phones 35 Specification Regulatory Compliance Safety EMC Telecom (IP Phones) Description Products with the CE Marking indicate compliance with the 2006/95/EC and 2004/108/EC directives, which include the safety and EMC standards listed below.

UL 60950-1 Second Edition Amd 1

CAN/CSA-C22.2 No. 60950-1 Second Edition Amd 1

EN 60950-1 Second Edition A11, A1, A12

IEC 60950-1 Second Edition Amd 1

AS/NZS 60950-1: 2011

GB4943 2011

FCC Part 15 (CFR 47) Class B

ICES-003 Class B

EN55022 Class B

CISPR22 Class B

CISPR24

AS/NZS CISPR22 Class B

VCCI Class B

EN55024

KN24

EN 61000-3-2

EN 61000-3-3

EN300386

EN 60601-1-2

KN22 Class B CS-03 - HAC FCC Part 68 (HAC) AS/ACIF S004 AS/ACIF S040 NZ PTC 220 DR Regulatory Compliance and Safety Information for Cisco Unified IP Phones 36 Specification Industry Standards Description TIA 810 A/B (model dependent) TIA 920 (model dependent) DSPR Gray Book 2000 DSPR Technical Condition Book 2004 RRL Notice No. 2005-96 RRL Notice No. 2004-42 Canada:

Radio

RSS-102

RSS-210

RSS-213 EU:

EN 300.328

EN 301 406

EN 301.893

EN 50385 Japan:

W5.3-W5.6

5.6GHz WLAN TPS-DFC

WiMax 2.5GHz USA:

FCC Part 15.247

FCC Part 15.407

FCC Part 15 Subpart D

47 CFR Part 2,

47 CFR Part 15.401

OET-65. Korea:

RRL No. 2006-128

RRL No. 2006-129 Taiwan:

LP0002 Regulatory Compliance and Safety Information for Cisco Unified IP Phones 37 DGT Warning Statement for Cisco Unified IP Phones 9951 and 9971 FCC Safety Compliance Statement The Federal Communications Commission (FCC), with its action in ET Docket 93-62, has adopted a safety standard for human exposure to Radio Frequency (RF) electromagnetic energy emitted by FCC-certified equipment. The Cisco Unified IP Phone 9971 meets the uncontrolled environmental limits as stated in OET-65C (01-01) when operated in accordance with the operation guidelines described in this manual. Proper operation of this radio device according to the instructions in this publication will result in user exposure substantially below the FCC recommended limits. The Cisco Unified IP Phone 9971 complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must be at least 20 cm from the user and must not be co-located or operated in conjunction with any other antenna or transmitter. Manufacturers FCC Declaration of Conformity Statement Model: Cisco Unified IP Phone 9971 Manufacturer: Cisco Systems, Inc. Regulatory Compliance and Safety Information for Cisco Unified IP Phones 38 170 West Tasman Drive San Jose, CA 95134-1706 USA Statement 2002Declaration of Conformity with Regard to the Directives 2006/95/EC and 2004/108/EC This equipment complies with the essential requirements and other provisions of Directives 2006/95/EC and 2004/108/EC. For more information, please refer to the Declaration of Conformity. Statement 2018Class B Notice for FCC Modifying the equipment without Ciscos authorization may result in the equipment no longer complying with FCC requirements for Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help. Caution The Part 15 radio device operates on a non-interference basis with other devices operating at this frequency. Any changes or modification to said product not expressly approved by Cisco, including the use of non-Cisco antennas, could void the users authority to operate this device. Statement 2022Class B Notice for Canada This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada. Regulatory Compliance and Safety Information for Cisco Unified IP Phones 39 Canadian Compliance for Cisco Unified IP Phone 9900, 8900, 8831 and 7845 This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Avis de conformit canadien du tlphone IP Cisco Unified 9900, 8900, 8831 and 7845 Ce dispositif est conforme aux normes CNR exemptes de licence dIndustrie Canada. Le fonctionnement de ce dispositif est autoris sous rserve des deux conditions suivantes : (1) il ne doit pas produire de brouillage et (2) lutilisateur du dispositif doit tre prt accepter tout brouillage radiolectrique reu mme si ce brouillage est susceptible de compromettre le fonctionnement du dispositif. Statement 295Class B Warning for Korea Warning This is a Class B Device and is registered for EMC requirements for residential use. This device can be used not only in residential areas but in all other areas. Statement 157VCCI Compliance for Class B Equipment Warning This is a Class B product based on the standard of the VCCI Council. If this is used near a radio or television receiver in a domestic environment, it may cause radio Interference. Install and use the equipment according to the instruction manual. VCCI-B Regulatory Compliance and Safety Information for Cisco Unified IP Phones 40 Statement 355Telephone Receivers Produce a Magnetic Field Note Statement 355 applies only to the Cisco IP Phone 7985G. Warning Telephone receivers produce a magnetic field that can attract small magnetic objects such as pins and staples. To avoid the possibility of injury, do not place the handset where such objects may be picked up. Statement 355 Waarschuwing Telefoonontvangers produceren een magnetisch veld dat kleine magnetische objecten, zoals spelden of nietjes, kan aantrekken. Leg de hoorn niet ergens neer waar zich dergelijke objecten kunnen bevinden, om verwondingen te voorkomen. Varoitus Attention Warnung Puhelimen ymprille muodostuu magneettikentt, joka vet puoleensa pieni magneettisia esineit, kuten niittej ja klemmareita. Aseta kuuloke aina paikkaan, jossa kyseisi esineit ei ole. Nin vltt loukkaamasta itsesi. Les combins tlphoniques produisent un champ magntique susceptible d'attirer de petits objets magntiques tels que des pingles ou des agrafes. Pour viter tout risque de blessure, ne placez pas le combin un endroit o de tels objets peuvent se trouver. Telefonhrer erzeugen ein Magnetfeld, das kleine magnetische Objekte wie Nadeln und Broklammern anziehen kann. Um eine Verletzungsgefahr auszuschlieen, legen Sie den Hrer nicht in die Nhe solcher Objekte. Avvertenza I ricevitori telefonici producono un campo magnetico in grado di attrarre piccoli oggetti magnetici quali spilli e punti metallici. Per evitare danni personali, non posizionare il ricevitore accanto a tali oggetti. Advarsel Hndsettet lager et magnetfelt som kan tiltrekke seg sm magnetiske objekter som nler og stifter. For unng skade br du ikke plassere hndsettet der det finnes slike objekter. Aviso Os auscultadores telefnicos produzem um campo magntico que pode atrair pequenos objectos magnticos como por exemplo alfinetes e agrafos. Para evitar eventuais ferimentos, no coloque o auscultador prximo deste tipo de objectos. Advertencia!

Los receptores telefnicos producen un campo magntico que puede atraer objetos pequeos, como alfileres o grapas. Para evitar posibles lesiones, no coloque el aparato cerca de objetos de este tipo. Varning!

Telefonmottagare genererar magnetflt som kan dra till sig sm magnetiska freml, t.ex. nlar och hftklamrar. Undvik att lgga luren i nrheten av sdana freml. Regulatory Compliance and Safety Information for Cisco Unified IP Phones 41 Compliance Statement for Brazil This section applies only to Cisco Unified IP Conference Station 7937G. Regulatory Compliance and Safety Information for Cisco Unified IP Phones 42 Regulatory Compliance and Safety Information for Cisco Unified IP Phones 43 Obtaining Documentation and Submitting a Service Request For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly Whats New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html Subscribe to the Whats New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R) Copyright 2010 Cisco Systems, Inc. All rights reserved. Regulatory Compliance and Safety Information for Cisco Unified IP Phones 44

Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 First Published: April 15, 2013 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense. The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be determined by turning the equipment off and on, users are encouraged to try to correct the interference by using one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority to operate the product The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCBs public domain version of the UNIX operating system. All rights reserved. Copyright 1981, Regents of the University of California. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED "AS IS" WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: http://

www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R) 2013 Cisco Systems, Inc. All rights reserved. C O N T E N T S C H A P T E R 1 Preface 1 Introduction 1 Additional Information 2 Safety and Performance Information 2 Power outage 2 External devices 2 Cisco product security overview 3 Accessibility Features 3 C H A P T E R 2 Features of your Cisco Unified IP Phone 5 Buttons and hardware 5 Display Control Unit Sound Base 7 Wireless extension microphone and charger 9 Wired extension microphone kit 11 6 Phone screen 12 Phone screen cleaning 14 Phone connections 14 Install ferrite bead 16 Remove ferrite bead 17 General IP Phone information 17 Power-saving mode 17 Feature availability 18 C H A P T E R 3 Applications 19 Services 19 Access Services 19 Call History 19 Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 iii Contents View call history 20 View call record details 20 Dial from Call History 21 Edit phone number 21 Clear call history 21 Delete call record 22 Preferences 22 Ringtones 22 Change Ringtone 22 Contrast 23 Adjust Contrast 23 Linked Mode 23 Link IP Phones 24 IP Phone Information 24 Administrator Settings 25 C H A P T E R 4 Contacts 27 Corporate Directory 27 Dial Contact from Search 27 Dial Contact from Search during an active call 28 Personal Directory 28 Personal Directory options 29 Sign In and Out of Personal Directory 29 Add Personal Directory entry 30 Search for entry in Personal Directory 30 Dial number from Personal Directory 31 Delete Personal Directory entry 31 Edit Personal Directory entry 31 Fast Dial codes with Personal Directory 32 Assign fast dial code to PAB from the phone 32 Assign fast dial code to PAB from User Options web page 32 Place call using fast dial code 33 Delete fast dial code 33 C H A P T E R 5 Messages 35 Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 iv Contents Personalize voicemail 35 Voice message identification 35 Access voice messages 35 C H A P T E R 6 Calling Features 37 Softkey feature map 38 Survivable Remote Site Telephony overview 39 Answer 41 Call Back 42 Set Up Call Back notification 42 Call Forward 42 Forward calls 43 Call Park 43 Park call 43 Call Pickup 44 Answer call using Pickup 44 Answer call using Group Pickup and Group Pickup Number 44 Answer call using Group Pickup and phone number 45 Answer call using Other Pickup 45 cBarge 45 Join conference on shared line 45 Conference 45 Add third party to conference 46 View conference participants 46 Remove conference participants 46 Divert 47 Divert call 47 Do Not Disturb 47 Turn DND on and off 47 Enhanced Room Coverage 48 Wireless Microphone menu 49 Pair wireless microphone 49 Unpair wireless microphone 50 Extension Mobility 51 Enable Extension Mobility 51 Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 v Contents Fast Dial 51 Place call using Fast Dial 52 Hold 52 Hold active call 52 Switch between active and multiple holding calls 53 Hold active call and answer new incoming call 53 Hold Reversion 53 Respond to Hold Reversion notification 53 Meet Me Conference 54 Host Meet Me Conference 54 Join Meet Me Conference 54 Mobile Connect 54 Enable Mobile Connect 55 Switch IP phone call to mobile phone 55 Switch mobile call to IP phone 56 Monitoring and Recording 56 Multiple calls per line 56 Multiple incoming calls 56 Call ended on line with multiple calls 56 Outbound call maximum 56 Answer second call on same line 57 Switch between calls on same line 57 Create conference with two calls on same line 57 Transfer two calls on same line 57 Shared Line 58 Mute 58 Mute IP phone sound base 59 Mute IP phone DCU 59 On-Hook dialing 59 Dial number on-hook 59 Plus Dialing 59 Dial international number 60 Privacy 60 Enable privacy on shared line 60 Quality Reporting Tool 61 Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 vi Contents Report IP phone problems 61 Redial 61 Redial number 61 Shared lines 61 Speed Dial 62 Place call using speed dial codes 62 Transfer 62 Transfer call to another number 62 WebDialer 63 Use WebDialer with Cisco directory 63 Use WebDialer with another online corporate directory 63 Change WebDialer preferences 64 C H A P T E R 7 User Options web pages 65 Sign in and out of User Options web pages 65 Select device from User Options web page 66 Features and services setup on Web 66 Personal directory on Web 66 Personal Address Book on Web 66 Add new Personal Address Book entry 67 Search Personal Address Book entry 67 Edit Personal Address Book entry 67 Delete Personal Address Book entry 67 Fast Dials on Web 68 Assign Fast Dial code to Personal Directory entry 68 Assign Fast Dial code to phone number 68 Search for Fast Dial entry 69 Edit Fast Dial phone number 69 Delete Fast Dial Personal Address Book entry 69 Address book synchronization tool 69 Speed Dial setup on Web 70 Set up speed dial codes 70 Set up Abbreviated Dialing codes 70 Phone services setup on Web 71 Subscribe to service 71 Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 vii Contents Search for services 71 Change or end services 72 Change service name 72 Access service on phone 72 User settings on Web 72 Change browser password 73 Change PIN 73 Change user options web page language setting 73 Change phone display language 74 Line settings on Web 74 Set up Call Forward per line 74 Change voice message indicator setting per line 75 Change audible voice message indicator setting per line 75 Change ring type 75 Update line text label displayed on called party phone 76 Cisco WebDialer 76 Use WebDialer with User Options directory 76 Use WebDialer with another online corporate directory (not User Options directory) 77 Log out of WebDialer 77 Set up, view, or change WebDialer preferences 77 C H A P T E R 8 Additional options 79 C H A P T E R 9 Troubleshooting 81 General troubleshooting 81 Phone administration data 82 Quality Reporting Tool 83 C H A P T E R 1 0 Cisco one-year limited hardware warranty terms 85 View Cisco information packet 85 Cisco one-year limited hardware warranty terms 86 Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 viii C H A P T E R 1 Preface Cisco Unified IP Phone 8831 User Guide describes how to install and use your Cisco Unified IP Phone 8831. Introduction, page 1 Additional Information, page 2 Safety and Performance Information, page 2 Accessibility Features, page 3 Introduction This guide provides you with an overview of the features available on your Cisco Unified IP Phone 8831. You can read it completely for a solid understanding of the capabilities of your phone or refer to the table below for pointers to commonly used sections. If you want to... Review safety information Then... See Safety and Performance Information, on page 2. Connect the phone See Phone connections, on page 14. Use the phone after it is installed Start with Features of your Cisco Unified IP Phone, on page 5. Learn what the phone buttons mean See Buttons and hardware, on page 5. Learn about the display screen See Phone screen, on page 12. Make calls Put calls on hold Mute calls See Calling Features, on page 37. See Hold, on page 52. See Mute, on page 58. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 1 Additional Information Preface If you want to... Transfer calls Make conference calls Set up speed dialing Share a phone number Then... See Transfer, on page 62. See Conference, on page 45. See Speed Dial, on page 62. See Shared lines, on page 61. Change the ring volume or type See Ringtones, on page 22. View your missed calls See Call History, on page 19. Listen to your voice messages See Messages, on page 35. Additional Information You can access the most current Cisco documentation at this URL:

http://www.cisco.com/ipphones/8800 You can access the Cisco website at this URL:

http://www.cisco.com/

You can access the most current licensing information at this URL:

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/openssl_license/8800_ssllic.html Safety and Performance Information The following sections provide information about the impact of power outages and external devices on your Cisco Unified IP Phone. Power outage Your access to emergency service through the phone depends on the phone being powered. If there is a power interruption, Service and Emergency Calling Service dialing will not function until power is restored. In case of a power failure or disruption, you may need to reset or reconfigure the equipment before using the Service or Emergency Calling Service dialing. External devices Cisco recommends using good quality external devices such as headsets, cables, and connectors that are shielded against unwanted radio frequency (RF) and audio frequency (AF) signals. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 2 Preface Cisco product security overview Note Not all Cisco IP Telephony products support external devices, cords or cables. For more information, consult the documentation for your phone. Depending on the quality of these devices and their proximity to other devices such as mobile phones or two-way radios, some audio noise may still occur. In these cases, Cisco recommends that you take one or more of these actions:

Move the external device away from the source of the RF or AF signals. Route the external device cables away from the source of the RF or AF signals. Use shielded cables for the external device, or use cables with a better shield and connector. Shorten the length of the external device cable. Apply ferrites or other such devices on the cables for the external device. Cisco cannot guarantee the performance of external devices, cables, and connectors. Caution In European Union countries, use only external speakers, microphones, and headsets that are fully compliant with the EMC Directive [89/336/EC]. Cisco product security overview This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer, and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute, or use encryption. Importers, exporters, distributors, and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately. Further information regarding U.S. export regulations may be found at http://www.access.gpo.gov/bis/ear/

ear_data.html. Accessibility Features The Cisco Unified IP Phone 8800 Series provides accessibility features for the vision impaired, the blind, and the hearing and mobility impaired. For detailed information about the features on these phones, see http://www.cisco.com/en/US/docs/

voice_ip_comm/cuipph/all_models/accessibility/english/user/guide/access_70.html. You can also find more information about accessibility at this Cisco website:

http://www.cisco.com/web/about/responsibility/accessibility/index.html Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 3 Accessibility Features Preface Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 4 C H A P T E R 2 Features of your Cisco Unified IP Phone The Cisco Unified IP Phone 8831 is a full-featured single line conference station that provides voice communication over an IP network. It functions much like a digital business phone, allowing you to place and receive calls and to access features such as mute, hold, transfer, speed dial, call forward, and more. In addition, because conference stations connect to your data network, they offer enhanced IP telephony features, including access to network information and services, and customizable features and services. The conference station provides a backlit LCD screen, support for up to ten speed-dial numbers, and a variety of other sophisticated functions. Optional microphone extension kits provide enhanced room coverage that can be further expanded by linking two units together. In addition to basic call-handling features, your conference station can provide enhanced productivity features that extend your call-handling capabilities. Depending on configuration, the conference station supports:

Access to network data, XML applications, and web-based services. Online customizing of conference station features and services from your User Options web pages. Buttons and hardware, page 5 Phone screen, page 12 Phone connections, page 14 General IP Phone information, page 17 Feature availability, page 18 Buttons and hardware The Conference Station has two primary components:

Display Control Unit (DCU) Sound Base In addition, the following optional extension kits can be added to or used with the conference station:

Wired Microphone Extension Kit Wireless Microphone Extension Kit and Charger Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 5 Display Control Unit Features of your Cisco Unified IP Phone For your conference station to work, it must be connected to the corporate IP telephony network. Display Control Unit The Display Control Unit (DCU) is tethered to the Sound Base via a micro USB connector. You can use the graphic and table below to identify buttons and hardware on the DCU. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 6 Features of your Cisco Unified IP Phone Sound Base Table 1: Display Control Unit buttons and softkeys 1 2 3 4 5 6 7 Item Phone screen Softkeys Description LCD screen that displays conference station menus and features. Four programmable keys. Navigator with Select key 2-way navigation bar and Select key that allows you scroll menus and select items on the display. Call button LED backlit call button. Press this key to:

Go Off Hook Answer an incoming call Obtain a dial tone to initiate a call Resume a call Release a call Keypad Mute button Allows you to dial phone numbers and enter letters. Toggles the Mute feature. A red back light indicates a call is on mute. Volume rocker 2-way rocker switch that raises the volume of the speaker. Note For details on DCU LED behavior, see LED state definitions. Sound Base The Sound Base provides 360 degree audio coverage via four built-in microphones and supports a full duplex speaker phone. To provide enhanced room coverage, two sound base units can be linked together. You can use the graphic and table below to identify buttons and connections on the Sound Base. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 7 Sound Base Features of your Cisco Unified IP Phone Table 2: Sound Base buttons 1, 2, 3 Item LED indicators Description Three LED indicators provide call status information. For details on LED behaviour, see LED state definitions. 4 Mute button Backlit mute button. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 8 Features of your Cisco Unified IP Phone Wireless extension microphone and charger Wireless extension microphone and charger The optional wireless extension microphone and charger kit unit contains two omni-directional wireless microphones, a charger unit and two country specific AC power clip adaptors for powering the charger unit. Connecting a microphone kit enhances the room coverage of the conference station. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 9 Wireless extension microphone and charger Features of your Cisco Unified IP Phone Table 3: Wireless microphone and charger buttons and features Item 1 2 3 4 5 Description Omni-directional wireless microphones LED charge status indicator Charger tray Mute button Battery compartment Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 10 Features of your Cisco Unified IP Phone Wired extension microphone kit Item 6 Description Power level indicator. Note Please see the FCC ID approval number under the Battery Cover for CP-MIC-WRLS-S-US= Wireless Microphone. FCC ID: LDKMICWR0776 Note Please see the Canada IC approval number under the Battery Cover for the CP-MIC-WRLS-S-US=

Wireless Microphone. IC: 2461B-MICWR0776 Wired extension microphone kit The optional wired expansion microphone kit includes two wired omni-directional microphones. Connecting a microphone kit enhances the room coverage of the conference station. The sound base has two wired microphone ports and you can connect one or both wired microphones. If the conference station is connected to another sound base in Linked Mode, the primary base station supports one or two wireless microphones, or it supports one wired microphone. The secondary unit supports only one wired microphone; a wireless microphone cannot be connected to a secondary Sound Base. You cannot mix microphone kits: if you plan to connect a microphone to both sound bases, they must both be wired microphones. Note Wired and wireless microphones cannot be used at the same time, and the wireless microphones have a higher priority. Attempting to connect a wired microphone to a conference station that has paired or connected channels results in a warning to the user that the wired microphone is disabled. To solve this problem, unpair any paired or connected wireless microphones before connecting a wired microphone. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 11 Phone screen Features of your Cisco Unified IP Phone Table 4: Wired microphone buttons Item 1 Description Mute button. Phone screen The LCD screen of the phone is located on the DCU. The idle or home screen displays information about the status of calls and features. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 12 Features of your Cisco Unified IP Phone Phone screen If the conference station is in an offline state, the idle screen displays the message Phone is not registered and the Apps softkey remains available. You can use the graphic and table below to identify the features and functions available on the screen. Table 5: Phone screen layout. 1 2 3 4 Item Header Line details and other phone information Call State icon Softkey labels 5, 6 Feature icons Description Displays date, time, and current directory number. Displays menu name when applicable. Displays line label, call details, and status messages such as missed calls, message waiting, and line forwarding information. Indicates the status of a call, such as ringing, hold, encrypted or connected call. Displays softkeys for currently available features or actions. These icons are displayed when an associated feature, such as extension microphones (5) or Link mode (6) is connected. Phone screen icons Table 6: Phone screen icons Icon Description On hook Off hook Ringing in Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 13 Features of your Cisco Unified IP Phone Phone screen cleaning Icon Description Connected Hold Shared line Microphone connected Linked mode Encrypted Phone screen cleaning Caution Use only a soft, dry cloth to wipe your conference station display screen. Do not use any liquids or powders on the phone, as they can contaminate phone components and cause failures. Phone connections Network and power are connected to the phone from the Sound Base. The mini-USB connection for the DCU, the wired microphone ports and the daisy chain port for the Linked Mode feature are also located on the base. You can use the graphic and table below to identify connections and ports on the Sound Base. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 14 Features of your Cisco Unified IP Phone Phone connections Table 7: Sound Base connections and ports 1 2 3 4 5 Item Network port Wall power Mini USB port Description Network port (10/100 SW) connection. IEEE 802.3af power enabled. Local power connection. Connects the base station to the DCU. Wired microphone ports Two RJ11 microphone ports. An optional wired microphone can be connected to each port. Linked Mode daisy chain port Supports the connection of two base stations in Linked Mode. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 15 Install ferrite bead Features of your Cisco Unified IP Phone Install ferrite bead The following images show how to install the ferrite bead on the network cable. Procedure Step 1 Align the ferrite bead with the head of the network cable and move the ferrite bead along the cable until there is a gap of 1.0 mm +/- 0.3 mm between the bead and the connector. Place the cable into the ferrite bead channel and loop the cable around the ferrite bead so that the cable exits the bottom of the bead. Step 2 Step 3 Hold the cable in the ferrite bead channel and close the ferrite bead. Both snaps on the ferrite bead should engage. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 16 Features of your Cisco Unified IP Phone General IP Phone information Remove ferrite bead Procedure Purpose Step 1 Command or Action Disengage the snap enclosure with a small screwdriver as shown in the figure. General IP Phone information Power-saving mode Your conference station supports the Cisco EnergyWise (EW) program. Your system administrator sets up sleep (power down) and wake (power up) times for your conference station to save energy. In the sleep state, the LED for the sound base Mute button becomes solid gray, and the DCU powers off. Ten minutes before the scheduled sleep time, you receive a message that the conference station will power down at a specific time. If the power-saving mode is enabled by your system administrator, you hear your ringtone play. The ringtone plays according to the following schedule:

At 10 minutes before power down, the ringtone plays four times At 7 minutes before power down, the ringtone plays four times At 4 minutes before power down, the ringtone plays four times At 30 seconds before power down, the ringtone plays 15 times or until the phone powers down If your conference station is inactive (idle) at the sleep time, it powers down. If your conference station is active (for example, on a call), it waits until it has been inactive for a period of time before removing power. After the conference station goes to sleep, press the Mute button on the sound base to wake the conference station up. You cannot wake the conference station using the DCU. After it is inactive for a period of time, the conference station goes back to sleep. At the set wake time, the conference station powers up. Wake and sleep times are also linked to the configured days that you normally work. If your requirements change (for example, your work hours or work days change), contact your system administrator to have your conference station reconfigured. For more information about EnergyWise and your conference station, contact your system administrator. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 17 Feature availability Features of your Cisco Unified IP Phone Feature availability Depending on the conference station system configuration, features included in this guide might not be available to you or might work differently on the conference station. Contact your support desk or system administrator for information about feature operation or availability. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 18 C H A P T E R 3 Applications Services, page 19 Call History, page 19 Preferences, page 22 Linked Mode, page 23 IP Phone Information, page 24 Administrator Settings, page 25 Services Conference Station services can include special telephony features, network data, and web-based information. The services available for your phone depend on the system configuration and the services you are subscribed to. For more information, see your system administrator. Access Services Procedure Press Apps. Step 1 Step 2 Use the navigation bar and Select button to scroll and select the service you want to access. Step 3 Press the Select softkey, or press Exit to return to the Applications screen. Call History Call History allows you to view information about calls made to and from the conference station. A call state icon is displayed to indicate the type of call:

Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 19 View call history Applications Received Placed Missed A maximum of 50 records are stored for each history type. The caller ID is displayed with the call icon. If the caller ID is unavailable, then the phone number is displayed. If the phone number is unavailable, then the message Unknown is displayed. All Call History items are integrated into one list and are ordered by time (latest to oldest). You can dial a number directly from the Call History list. If set up by your administrator, the received and placed calls from shared lines are logged in the Call History. To view all the call history logs, open the Call History screen. View call history Procedure Press Apps. Step 1 Step 2 Use the navigation bar and Select button to scroll and select Call History. View call record details Procedure Press Apps. Step 1 Step 2 Use the navigation bar and Select button to scroll and select Call History. Step 3 Select a call record and press Details. If the Details softkey is not visible on the screen, press More first. Step 4 Press to return to the Call History list. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 20 Applications Dial from Call History Dial from Call History Procedure Press Apps. Step 1 Step 2 Use the 2-way navigation bar and Select button to scroll and select Call History. Step 3 From the Call History list, select the call you want to dial and press Call. Edit phone number Procedure Press Apps. Step 1 Step 2 Use the navigation bar and Select button to scroll and select Call History. Step 3 Step 4 Step 5 Select the call you want to edit. Press Edit Dial Press >> to move the cursor to the right and press << to move the cursor to the left. Pressing the Up arrow of the 2-way rocker sends the cursor to ahead of the left-most character. Pressing the Down arrow of the 2-way rocker sends the cursor to ahead of the right-most character. Step 6 Step 7 Step 8 to delete numbers. Press Press Dial to dial the edited number. Press to return to the Call History list. Clear call history Procedure Press Apps. Step 1 Step 2 Use the navigation bar and Select button to scroll and select Call History. Step 3 Step 4 Press Clear. Press Delete to delete the Call History list, or press Cancel to go back to the Call History screen. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 21 Delete call record Delete call record Procedure Applications Press Apps. Step 1 Step 2 Use the navigation bar and Select button to scroll and select Call History. Step 3 Step 4 Step 5 Select the call you want to delete. Press Del Call. Press Delete to delete the call, or press Cancel to go back to the Call History screen. Preferences Ringtones You can customize how the conference station indicates an incoming call and a new voice mail message. You can also adjust the ringer volume. In addition to the default ringtone, you can customize your phone to have up to six distinctive ring tones. Ring tone preferences can be set directly on your phone, or from your User Options web page. Related Topics User Options web pages, on page 65 Change Ringtone Procedure Press Apps. Step 1 Step 2 Use the navigation bar and Select button to scroll and select Preferences. Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Select Ringtone. Select a ringtone. Press Play to play a sample. Press Set to select the ringtone. PressApply to confirm your selection, or press Cancel to go back to the Ringtone screen. Press to return to the Preferences screen. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 22 Applications Contrast You can adjust the contrast level of the LCD screen. The default contrast level is 50%. Adjust Contrast Procedure Contrast Press Apps. Step 1 Step 2 Use the navigation bar and Select button to scroll and select Preferences. Step 3 Step 4 To increase contrast, press the up arrow on the navigation bar. To decrease contrast, press the down arrow. Step 5 Press Save to set the contrast level, or press Cancel to exit. Select Contrast. Linked Mode Two conference station Sound Base units can be linked together to expand the audio coverage area. One Sound Base acts as the primary device, and the other unit acts as the dependant or secondary device. In Linked Mode, the primary base station supports either one wireless or one wired microphone. The secondary unit supports only one wired microphone. You cannot mix microphone kits: if you plan to connect a microphone to both sound bases, they must both be wired microphones. When linked, voice, dial tone, ringer and base LED features are synchronized between the two devices. You can link two sound bases while a call is active. When Linked Mode is active, the linked mode icon is shown in the idle and the call screens. The following table summarizes the best practice to follow when deploying your conference stations in Linked Mode. If the devices are linked in this manner, the system software automatically detects which device is to be used as the primary and which is the secondary one. Table 8: Linked Mode setup best practice Component Display Control Unit (DCU) Network cable Wall power Optional Wired Microphone Optional Wireless Microphone Connect to Primary Yes Yes Yes Yes Yes Connect to Secondary No No No Yes No Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 23 Link IP Phones Applications Note If a DCU is connected to the secondary device, it will display a prompt indicating that it is a dummy DCU, but will otherwise not function. Caution When using a Sound Base in Linked Mode, the primary base unit must be connected using the CP-PWR-CUBE-3 external power supply. If two devices are linked after both are registered, the user can select which is the primary device. A secondary device receives upgrades to firmware seamlessly from the primary device. Link IP Phones Linked Mode is set up by using a daisy cable to connect two Cisco Unified IP Phone 8831 Sound Base units. This procedure describes the best practice for connecting the two units. Procedure Step 1 Connect the DCU to the conference station to be used as the primary unit. Step 2 Connect the network cable to the conference station to be used as the primary unit. Step 3 Connect the power cable to the primary device and plug into a wall plug . The secondary Sound Base does not need to be plugged into external power, but in Linked Mode the primary unit must be connected to external power. Step 4 Use the provided daisy cable to connect the primary unit to the secondary sound base. Voice, dial tone, ringer and base LEDs are synchronized between the two units. Related Topics Linked Mode, on page 23 IP Phone Information Phone Information allows you to view the following model information for your phone:

Model Number IP Address MAC Address Active Load Inactive Load Last Upgrade Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 24 Applications Administrator Settings Active Server Stand-by Server Mic 1 status Mic 2 status Wireless Mic 1 RF ID Wireless Mic 2 RF ID System RF ID Linked Mode status Backlight On Time Backlight On Duration Backlight Idle Timeout Days Backlight Not Active To access information about your phone press Apps and scroll to Phone Information. Administrator Settings For information on accessing and changing the Administrator Settings, contact your system administrator. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 25 Administrator Settings Applications Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 26 C H A P T E R 4 Contacts Depending on configuration, the conference station provides corporate and personal contacts directories:

Corporate Contacts: Supports a global corporate directory that you can access on the conference station. Your system administrator sets up and maintains this feature. Personal Contacts: If available, supports a personal address book. You can configure and access entries from your conference station and from Cisco Unified Communications Manager User Options web pages. Corporate Directory, page 27 Personal Directory, page 28 Corporate Directory You can use a corporate directory to place calls to coworkers. You can dial a call from the corporate directory even if you are on another call. The system administrator sets up and maintains the directory. Tips Use the numbers on your keypad to enter characters on the conference station screen and use the navigation bar to move between input fields. Dial Contact from Search Procedure Press Contacts . Step 1 Step 2 Use the navigation bar and Select button to scroll and select Corporate Directory. Step 3 Select any of these criteria to search for a coworker:

First name Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 27 Dial Contact from Search during an active call Contacts Last name Number Step 4 Enter the search criteria information, press Search, and select a contact. Step 5 To dial a contact, perform one of these actions:

Press Dial. Press the contact label number. Press the Call key on the DCU. Dial Contact from Search during an active call Procedure Press Contacts . Step 1 Step 2 Use the navigation bar and Select button to scroll and select Corporate Directory. Step 3 Select any of these criteria to search for a coworker:

First name Last name Number Step 4 Enter the information, then select Search > Dial. Step 5 Perform one of these actions to handle the original call:

Dial the second call to automatically put the first call on hold. Press Transfer to transfer the first party to the second and drop yourself from the call. To complete the action, pressTransfer again after dialing. Press Conference to create a conference call with all parties, including you. To complete the action, press Conference again after dialing. Press End Call to disconnect the first call and dial the second. Personal Directory The personal directory, or address book (PAB), contains a list of your personal contacts. You can assign and use fast-dial codes to PAB entries for quick dialing. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 28 Contacts Personal Directory options The PAB supports a maximum of 99 entries. For each entry you can store:

Contact name Phone number Speed dial number There are two ways to set up and maintain your personal directory:

Directly on the conference station. Using your User Options web pages. The system administrator provides the user ID and the PIN that you use to log into the personal directory. Tips Personal Directory automatically logs you out after a certain amount of time. This time limit can vary. Contact the system administrator for more information. Use the numbers on the keypad to enter characters on the conference station screen. Use the navigation bar button on the conference station to move between input fields. The conference station may be set up for international call logging, which is indicated by a plus (+) symbol on the call logs, redial, or call directory entries. Contact the system administrator for more information. Related Topics User Options web pages, on page 65 Personal Directory options The following sections describe the personal directory options. Sign In and Out of Personal Directory The conference station automatically logs you out of the PAB after a certain amount of time. This time limit can vary. For more information, contact the system administrator. Procedure Press Contacts. Step 1 Step 2 Use the navigation pad and Select button to scroll and select Personal Directory. Step 3 Enter the user ID and PIN provided by your system administrator and press Submit. Step 4 To logout, select Log Out, press Select, and then press OK. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 29 Personal Directory options Contacts Add Personal Directory entry Procedure Step 1 Step 2 Step 3 Press Contacts. Sign in to Personal Directory. Select Personal Address Book. The Search for an entry screen displays. Press Submit. Press New. You may need to press More first. Step 4 Step 5 Step 6 Enter the Name information. Step 7 Press Phones and enter the phone numbers. Make sure you include any required access codes, such as 9 or 1. Press Submit to add the entry to your personal directory. Step 8 Related Topics Sign In and Out of Personal Directory, on page 29 Assign fast dial code to PAB from the phone, on page 32 Search for entry in Personal Directory Procedure Step 1 Step 2 Step 3 Step 4 Press Contacts. Sign in to Personal Directory. Select Personal Address Book. Select the search criteria and pressSubmit. Related Topics Sign In and Out of Personal Directory, on page 29 Dial number from Personal Directory, on page 31 Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 30 Contacts Personal Directory options Dial number from Personal Directory Procedure Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Press Contacts. Sign in to Personal Directory. Select Personal Address Book and search for an entry. Select the personal address book entry that you want to dial. Press Select. Press Dial. Delete Personal Directory entry Procedure Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Press Contacts. Sign in to Personal Directory. Select Personal Address Book and search for an entry. Press Select. Press Edit. Press Delete. Press OK to confirm the deletion. Edit Personal Directory entry Procedure Press Contacts. Sign in to Personal Directory. Select Personal Address Book and search for an entry. Press Select. Press Edit. Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Modify the entry information. Step 7 Step 8 Press Phones to modify a phone number. Press Update. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 31 Fast Dial codes with Personal Directory Contacts Fast Dial codes with Personal Directory Fast Dial codes enable you to place calls quickly. You can assign a fast-dial code to an existing PAB entry, or you can assign a code directly to a phone number. Fast Dial codes that are assigned to numbers rather than to PAB entries are labeled raw in the User Options web page. The following sections describe using the fast-dial codes with Personal Directory. Assign fast dial code to PAB from the phone Procedure Sign in to Personal Directory. Step 1 Step 2 Use the navigation bar and Select button to scroll and select an option. Step 3 Enter the name information and press Submit. Step 4 Step 5 Step 6 Use the navigation bar combined with Next and Previous to scroll and select a code. Step 7 Press Select for a new fast dial code that you want to assign to the number. Select the name, then press Select. Press FastDial. Assign fast dial code to PAB from User Options web page Procedure Sign in to your User Options web page. Select User Options > Fast Dials. Select Add New. Step 1 Step 2 Step 3 Step 4 Use the Search Options area to find the appropriate PAB entry Step 5 Step 6 Change the Fast Dial code, if desired. Step 7 Select a phone number in the Search Results area. Select Save. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 32 Contacts Fast Dial codes with Personal Directory Place call using fast dial code Procedure Step 1 Step 2 Step 3 Step 4 Sign in to Personal Directory. Select Personal Fast Dials. Scroll to the fast dial code that you want to dial. Press Dial. Delete fast dial code Procedure Step 1 Step 2 Step 3 Step 4 Sign in to Personal Directory. Select Personal Fast Dials and search for a fast dial code. Select the fast dial code to delete. Press Remove. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 33 Fast Dial codes with Personal Directory Contacts Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 34 C H A P T E R 5 Messages Voice messages are stored on your voicemail system. Your company determines the voicemail system your phone uses. Personalize voicemail, page 35 Voice message identification, page 35 Access voice messages, page 35 Personalize voicemail Procedure Step 1 Step 2 Press Msgs. Follow the voice prompts. Voice message identification If you have a voice message, the Call button on the DCU is red and the phone screen displays the New Voicemail status message. You can also configure an audible message indicator using your User Options web pages. If you have configured an audible message indicator, listen for a stutter tone when you try to place a call. Access voice messages Procedure Press Msgs to listen to voice messages. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 35 Access voice messages Messages You may need to press More first. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 36 C H A P T E R 6 Calling Features You can perform basic call-handling tasks using a range of features and services. Feature availability can vary; contact your system administrator for more information. Softkey feature map, page 38 Answer, page 41 Call Back, page 42 Call Forward, page 42 Call Park, page 43 Call Pickup, page 44 cBarge, page 45 Conference, page 45 Divert, page 47 Do Not Disturb, page 47 Enhanced Room Coverage, page 48 Extension Mobility, page 51 Fast Dial, page 51 Hold, page 52 Hold Reversion, page 53 Meet Me Conference, page 54 Mobile Connect, page 54 Monitoring and Recording, page 56 Multiple calls per line, page 56 Mute, page 58 On-Hook dialing, page 59 Plus Dialing, page 59 Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 37 Softkey feature map Calling Features Privacy, page 60 Quality Reporting Tool, page 61 Redial, page 61 Shared lines, page 61 Speed Dial, page 62 Transfer, page 62 WebDialer, page 63 Softkey feature map Depending upon how your system administrator sets up your phone, not all features may be available to you, some features may be accessed from a different softkey, or additional softkey features will be available. This table provides a guide to some of the softkey features that are commonly available for various call states. Also shown is the function of the Call button for the matching state. Call State Idle Softkey 1 Redial Softkey 2 New Call Softkey 3 Apps Softkey 4 More1 Call button Off hook Contacts Msgs Fwd All More2 Ring in Answer Divert On hook (pre-dial) Cancel Call Speed Dial X Off hook Redial Cancel Ring out Connected Contacts Msgs Cancel Hold Callback End Call Contacts Transfer ConfList Park Apps Calls Apps Conf On hold Resume New Call Apps Contacts Msgs Divert More1 More2 More1 More2 Top More1 Top Answer Dial On hook On hook On hook Resume Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 38 Calling Features Survivable Remote Site Telephony overview Call State Connected

(multiple calls) Softkey 1 Hold Contacts Softkey 2 End Call Swap or Calls Softkey 3 Apps Softkey 4 More1 Call button On hook Transfer More2 Conf ConfList Park Top Note The ConfList softkey displays only if you are in a conference. Note The Calls softkey displays when more than two calls are connected. Pressing Calls loads a call list. Survivable Remote Site Telephony overview If communication between the conference station and the Cisco Unified Communications Server is interrupted, you receive an alert message on your phone. If you are on an active call, the call remains established, and you enter a failover situation. This failover is the Survivable Remote Site Telephony (SRST) feature. While in failover, not all the features of conference station are available. The following table describes typical features and feature availability. For more information about feature availability during failover, contact your system administrator. Table 9: Feature support during Failover Feature New Call End Call Redial Answer Hold Resume Call Forward Supported Yes Notes Yes Yes Yes Yes Yes No This also applies to other forwarding features such as, Call Forward All, Call Forward Busy and Call Forward No Answer. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 39 Survivable Remote Site Telephony overview Calling Features Feature Conference Supported Yes Conference to Active Calls (Join) No Conference List Transfer Transfer to Active Calls (Direct Transfer) Auto Answer Call Waiting Caller ID No Yes No Yes Yes Yes Audible Message Waiting Indicator Yes Unified Session Presentation Voicemail Speed Dial To Voicemail (Divert) Park Monitoring Barge Enhanced Message Waiting Indication Directed Call Park Hold Reversion Remote Hold Yes Yes Yes No No No No No No No Notes The Active Calls softkey does not display. Consult only. Conference is the only feature supported. Your voicemail will not be synchronized with other users in the Cisco Unified Communications Manager cluster. The Divert softkey does not display. The Park softkey does not display. You see the message That feature is not currently available. Message count badges do not appear on the phone screen. Only the Message Waiting icon displays. The softkey does not display. Calls remain on hold indefinitely. Calls appear as Local Hold calls. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 40 Calling Features Answer Feature Meet Me PickUp Group PickUp Other PickUp Malicious Call ID QRT Mobility Privacy Call Back Supported No No No No No No No No No Answer Notes The Meet Me softkey does not display. The softkey causes no action. The softkey causes no action. The softkey causes no action. The softkey causes no action. The softkey causes no action. The softkey causes no action. The softkey causes no action. The Call Back softkey does not display. When the conference station loses connectivity, it may display a message similar to this: SRST. Some features unavailable. Answer allows you to answer the oldest call that is available on the conference station, including Hold Reversion and Park Reversion calls that are in an alerting state. Incoming calls are always given priority over Held or Park Reversion calls. When you get a call, you see a notification on the conference station screen. The call notification remains visible for a preset amount of time. If there are multiple, simultaneous incoming calls, an incoming call list window is displayed, and you can select which call to answer. To answer a call, press Answer or press the Call key. If an incoming call has been call forwarded from another phone or conference station, you may see additional information to identify that the call has been forwarded. Your system administrator controls the amount of additional information displayed. Additional information can identify the person who forwarded the call to you and the caller information. When you receive a call, the phone number that displays on the screen contains the string of digits that you can dial to contact the caller. The digit string can contain the following digits, if required:

Code to obtain an outside line (for example, if you have to dial 9) Long distance code Area code City code Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 41 Call Back Calling Features Telephone number The conference station saves the complete digit string in the call history, and you can save the number in your Personal Address Book. Call Back Call Back allows you to receive an audio and a visual notification on your conference station when a busy or unavailable party becomes available. For more information, contact your system administrator. Set Up Call Back notification Procedure Step 1 Step 2 Press Call back while listening to the busy tone or ring sound. A confirmation screen displays on the phone. Press Exit to exit the confirmation screen. Your phone alerts you when the line is free. Step 3 Press Call to place the call again. Call Forward Call Forward allows you to forward incoming calls from the conference station to another number. There are two types of call forwarding features that the system administrator can set up for the conference station:

Unconditional call forwarding (Call Forward All): Applies to all calls that you receive. Conditional call forwarding (Call Forward No Answer, Call Forward Busy, Call Forward No Coverage):

Applies to certain calls that you receive. If configured, you can set up Call Forward All from the conference station. Call Forward All can also be accessed remotely from your User Options web pages. Conditional call forwarding rules can only be accessed from your User Options web pages. When forwarding calls from your conference station:

Enter the call forward target number exactly as you would dial it from the conference station. For example, enter an access code or the area code, if necessary. Call forwarding is line specific. If a call reaches you on a phone-line where call forwarding is not enabled, the call will ring as usual. See your system administrator for details about the following configurable call forward options:

Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 42 Calling Features Forward calls Allow calls placed from the call forward target number to the conference station to ring through, rather than be forwarded. Prevent you from creating a call forward loop or exceeding the maximum number of links in a call forwarding chain. Forward calls Procedure Press Fwd All. Step 1 Step 2 Enter the target phone number. Depending on how your voicemail system is set up, you may be able to press Msgs to forward all calls to voicemail. A visual confirmation is displayed the screen while call forwarding is active. Step 3 To cancel call forwarding, press Fwd OFF. Step 4 To forward calls remotely, or to set conditions on fall forwarding, go to your User Options Web pages. Call Park Call Park allows you to use the conference station to park (temporarily store) a call. The parked call can be retrieved from another phone in the Cisco Unified Communications Manager system, such as a phone at a coworkers desk or in a conference room. The parked call is retrieved by entering the parking number for the call into another phone in the Cisco Unified Communications Manager system. Your system administrator sets up the parking number for the conference station. Park call Procedure Step 1 During a call, press the Park. The conference station screen displays the call park number where the system stored your call. Step 2 Note the call park number displayed on the screen. This number is used to retrieve the call. You have a limited time to retrieve a parked call before it reverts to ringing at the original number. Step 3 From any other Cisco Unified IP Phone or Conference Station in your network, enter the call park number to retrieve the call. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 43 Call Pickup Call Pickup Calling Features Call Pickup allows you to answer a call that is ringing on a coworkers phone by redirecting the call to your phone. You might use Call Pickup if you share call-handling tasks with coworkers. There are three ways you can pick up a call:

Pickup: Allows you to answer a call that is ringing on another phone within your call pickup group. If multiple calls are available for pick up, the conference station picks up the oldest call first. Group Pickup: Allows you to answer a call on a phone that is outside your call pickup group by:

Using a group pickup number that is provided by your system administrator. Dialing the number of the ringing phone. Other Pickup: Allows you to answer a call that is ringing on another phone within in your call pickup group or in an associated call pickup group. Your system administrator sets up the call pickup group you are in, and sets the call pickup softkeys. Answer call using Pickup Procedure Step 1 Step 2 Press Pickup to transfer a ringing call within your pickup group to the conference station. If the call rings, press Answer to connect to the call. Answer call using Group Pickup and Group Pickup Number Procedure Press Group Pickup to answer a call on a phone outside your pickup group. Step 1 Step 2 Enter the group pickup number. Step 3 If the call rings, press Answer to connect to the call. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 44 Calling Features Answer call using Group Pickup and phone number Answer call using Group Pickup and phone number Procedure Press Group Pickup. Step 1 Step 2 Enter the number of the phone line with the call that you want to pick up. For example, if the call is ringing on line 12345, enter 12345. Step 3 If the call rings, press Answer to connect. Answer call using Other Pickup Procedure Step 1 Step 2 Press OPickup to transfer a call in your pickup group or in an associated group to the conference station. If the call rings, press Answer to connect. cBarge The cBarge feature allows you to add yourself to a call on a shared line and create a standard (ad hoc) conference. Join conference on shared line Procedure Press cBarge. You may need to press More first. Conference Conference allows you to talk simultaneously with multiple parties. When you are talking on a call, use Conference to dial another party and add them to the call. Before completing a conference procedure, you can press Cancel to cancel the procedure. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 45 Add third party to conference Calling Features As the conference host, you can remove individual participants from the conference. You can also view a list of participants. The conference ends when all the participants hang up. Add third party to conference Before You Begin Before you can add a party to the conference, you must be on an active call and not on hold. Procedure Press Conf. Step 1 Step 2 Enter the phone number, fast dial code, or speed dial number for the party you want to add. If you have several calls on hold, you can press Calls to bring up a caller list and add a caller to the conference. Step 3 After the new party answers, press Conf. The conference begins. Press Conf again.

(Optional) Repeat these steps to add more parties, if desired. Step 4 Step 5 View conference participants Procedure While in a conference, press ConfList to view a list of the last 16 participants who have joined the conference. The maximum number of participants that can be displayed is 16. If there are more than 16 participants, only the most recent 16 participants to join are displayed Remove conference participants Procedure Step 1 While in a conference, press ConfList to view a list of participants. Step 2 Highlight the participant that you want to remove, then press Remove. Note Only the most recent 16 conference participants are displayed. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 46 Calling Features Divert Divert call Divert Divert allows you to send an active or ringing call to your voicemail system or to a predetermined phone number. Your system administrator configures this feature and sets the receiving phone number. Procedure Press Divert to send an active call, an incoming call, or a held call to either your voicemail system or to a predetermined phone number set up by your system administrator. Do Not Disturb Do Not Disturb (DND) allows you to turn off notification of incoming calls. The ringer, as well as audible and visual notifications can be turned off. Depending on how your administrator has configured this feature, incoming calls are either immediately rejected, or the caller information displays on screen. The DND softkey is configured by the system administrator, but you can change your DND options from your User Options web pages. DND interacts with other types of calls:

If both DND and Call Forward All are enabled, calls are forwarded without any visual or audible confirmation. DND does not affect priority calls. Turn DND on and off Procedure Step 1 Step 2 Press DND to turn on DND. Visual confirmation displays briefly. Press DND again to turn off DND. Visual confirmation displays briefly. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 47 Enhanced Room Coverage Calling Features Enhanced Room Coverage Optional microphone extension kits provide enhanced room coverage that can be further expanded by linking two units together in Linked Mode. This feature allows you to use the conference station in a larger room, or to enhance the audio and voice experience for larger groups of in-person attendees. When two conference station base units are linked together to expand the audio coverage area, one conference station acts as the primary device, and the other sound base is the dependant or secondary device. In Linked Mode, the primary base station supports one or two wireless microphones, or it supports one wired microphone. The secondary unit supports only one wired microphone; a wireless microphone cannot be connected to a secondary Sound Base. You cannot mix microphone types on the devices. Consult the following tables for allowable configurations. Table 10: Deployment configurations for Enhanced Room Coverage with a single phone Wired Extension Microphone Wireless Extension Microphone Number and type of connected microphones 1 or 2

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1 or 2 Table 11: Deployment configurations for Enhanced Room Coverage in Linked Mode Primary Sound Base Secondary Sound Base Wired Extension Microphone Wired Extension Microphone Wired Extension Microphone Wired Extension Microphone Wireless Extension Microphone Wireless Extension Microphone

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--

1 1

--

1 or 2

--

1

--

1

--

--

In Linked Mode, voice, dial tone, ringer and base LED features are synchronized between the two devices. Note A daisy cable is required to connect two Sound Base units in Linked Mode. Linked Mode, on page 23 Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 48 Calling Features Wireless Microphone menu Wireless Microphone menu The Wireless Microphone menu provides options for setting the pairing and range options for the wireless expansion microphones. A maximum of two wireless microphones can be paired to the conference station at a time. To access the Wireless Microphone menu, navigate to Apps > Admin Settings > Wireless Microphones. The following table describes these options and, where applicable, explains how to change them. Table 12: Wireless microphone options Option Wireless Microphone 1 Description The channel that can be used to pair the first microphone. Wireless Microphone 2 The channel that can be used to pair the second microphone. To change See Pair wireless microphone, on page 49 or Unpair wireless microphone, on page 50 See Pair wireless microphone, on page 49 or Unpair wireless microphone, on page 50 Wireless Microphone Range Sets the baseband power and effective RF range for the wireless microphones. The RF range can be set to Select Low, Medium or High, and press Select. Or press Default to select the default setting and press Select. Low Medium High Pair wireless microphone Before You Begin The microphone must be in the off state before you can pair it to the conference station. A microphone is off if its LED is off. To turn off the wireless microphone, hold down the mic button until it turns solid red, then release. Procedure Step 1 Choose Apps > Admin Settings > Wireless Microphones. Step 2 Select either Wireless Microphone 1 or Wireless Microphone 2. If the selected channel is available, a Pair microphone 1? or Pair microphone 2? prompt is displayed, and the Pair softkey is available. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 49 Unpair wireless microphone Calling Features Step 3 Step 4 If a microphone is already linked to a particular channel, pairing cannot be initiated on the selected channel and the dialog shows that the microphone is linked. Press Pair. If the channel is ready to pair, the pairing process begins and a text message is displayed. Put the microphone that corresponds to the selected channel in pairing mode by pressing its Mute button until the LED is solid red. If pairing is successful the screen will revert to the Wireless Microphones Menu, and the message: Mic X Paired Successfully! is displayed. If pairing timed out or failed, the status is updated and you can cancel or retry. Step 5 Step 6 Press Cancel to revert to the wireless microphones menu. Press Retry to start the pairing process again. Related Topics Unpair wireless microphone, on page 50 Unpair wireless microphone If you need to connect a wired microphone to the conference station, any wireless microphones must be unpaired first. You can also use this procedure to unpair a microphone that is no longer in use. Note This option is not available if the microphone is connected. To enable the unpair command, place the wireless microphone in its charger or turn it off. Procedure Step 1 Choose Applications > Admin Settings > Wireless Microphones. Step 2 Select either Wireless Microphone 1 or Wireless Microphone 2. If the selected channel is paired, the Unpair softkey is available. Step 3 Step 4 Press Unpair. A verification prompt with the options to Cancel or Unpair is displayed. Press Unpair to continue to unpair the microphone. The microphone channel's registration information in the base is deleted. If the microphone channel's status if viewed in phone info menu the status value and RFID will be empty. Step 5 Press return to revert to the wireless microphones menu and stop the process. Related Topics Pair wireless microphone, on page 49 Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 50 Calling Features Extension Mobility Extension Mobility Cisco Extension Mobility (EM) allows you to temporarily configure a Cisco Unified IP Phone or Conference Station to use as your own. Once you log in to EM, the new device adopts your user profile, features, established services, and web-based settings. Your system administrator must configure EM for you. The Cisco Extension Mobility ChangePIN feature allows you to change your PIN from your Cisco Unified IP Phone. Note EM automatically logs you out after a certain amount of time. Your system administrator establishes this time limit. Changes that you make to your EM profile from your User Options web pages take effect immediately if you are logged in to EM on the physical device; otherwise, changes take effect the next time you log in. Changes that you make to a phone or conference station from your User Options web pages take effect immediately if you are logged out of EM; otherwise, changes take effect after you log out. Local settings controlled by the phone are not maintained in your EM profile. Enable Extension Mobility Procedure Press Apps. Select EM Service. Step 1 Step 2 Step 3 Enter your user ID and PIN. The user ID and PIN are provided by your system administrator If prompted, select a device profile. Step 4 Step 5 To sign out, press Apps. Step 6 Step 7 Step 8 At the prompt, press Yes. Select Services. Select EM Service. Fast Dial Fast Dial allows you dial a phone number from the Fast Dial service on your phone. Before you can use Fast Dial on your phone, you must set up Fast Dial on your User Options web pages. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 51 Place call using Fast Dial Calling Features Related Topics User Options web pages, on page 65 Place call using Fast Dial Before you can use Fast Dial on the conference station, it must be set up on your User Options web pages. Procedure Step 1 Step 2 Step 3 Step 4 Press Contacts. Sign in to Personal Directory. Select Personal Fast Dials. Select a fast dial code and then press Call. Hold Hold allows you to put an active call into a held state. Your phone allows one active call at a time; other calls are put on hold. Hold active call Procedure Step 1 To put an active call on hold, press Hold. The Hold icon is displayed as a status icon. Step 2 Step 3 If there is only one call on hold and you are not on an active call, press Resume. If you are already on an active call, press Swap. The holding call becomes active, and the active call is placed on hold. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 52 Calling Features Switch between active and multiple holding calls Switch between active and multiple holding calls Procedure Step 1 If you are on an active call and there are multiple calls on hold, the Calls softkey becomes available and a call list of holding calls is displayed on the screen. Step 2 Use the navigation bar to highlight the call you want to make active. Press Resume. The current active call is placed on hold and the selected call is now active. Hold active call and answer new incoming call Procedure Pressing answer Answer while on an active call automatically places the active call on hold and answers the incoming call Hold Reversion Hold Reversion provided a notification that a call is left on hold. Hold reversion notifications are similar to new call notifications. Depending on the configuration of the conference station, you may see one or more of the following:

An animated icon that appears as an incoming call for 2 seconds and then as a hold icon for 2 more seconds. A single ring that repeats at regular intervals. The Call button on the DCU flashes green. The LEDs on the sound base flash green. Respond to Hold Reversion notification Procedure Press Answer Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 53 Meet Me Conference Calling Features Meet Me Conference If enabled by your system administrator, the Meet Me Conference feature allows you to call a predetermined number at a scheduled time to host or join a Meet Me conference. The Meet Me conference begins when the host connects. Participants who call the conference before the host has joined hear a busy tone and must dial again. Note The conference ends when all participants hang up; the conference does not automatically end when the host disconnects. Host Meet Me Conference Procedure Step 1 Obtain a Meet Me phone number from your system administrator. Step 2 Distribute the Meet Me phone number to participants. Step 3 When you are ready to start the meeting, press MeetMe. You may need to press More first. Step 4 Dial the Meet Me phone number. Join Meet Me Conference Procedure Step 1 Dial the Meet Me phone number provided by the conference host. Step 2 If you hear a busy tone, the host has not yet joined the conference. In this case, disconnect and try your call again. Mobile Connect Mobile Connect allows you to use your mobile phone to handle calls associated with the conference station phone number. To set up Mobile Connect, use the User Options web pages to set up remote destinations and create access lists to allow or block calls from specific phone numbers from being passed to the remote destinations. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 54 Calling Features Enable Mobile Connect When you enable Mobile Connect:

The conference station and remote destinations receive calls simultaneously. When you answer the call on the conference station, the remote destinations stop ringing, disconnect, and display a missed call message. When you answer the call on one remote destination, the other remote destinations and the conference station stop ringing, are disconnected, and a missed call message is shown on the other remote destinations. Enable Mobile Connect Procedure Step 1 Step 2 Step 3 Step 4 Press More. Press Mobility to display the current remote destination status (Enabled or Disabled). Press Select to change the status. Press Exit. Switch IP phone call to mobile phone Procedure Press More. Press Mobility. Select To mobile. Step 1 Step 2 Step 3 Step 4 Answer the in-progress call on your mobile phone. You cannot use the conference station for any other calls while this call is still in progress. The Call button LED is solid red, and the calling party number appear on the phone display. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 55 Switch mobile call to IP phone Calling Features Switch mobile call to IP phone Procedure Press Call on the conference station. Step 1 Step 2 Hang up the call on your mobile phone to disconnect the mobile phone, but not the call. Step 3 Press Resume on the conference station within five to 10 seconds and start talking on the conference station. Monitoring and Recording The Monitoring and Recording feature allows you to monitor and record calls. Your system administrator enables this feature, which can be set up for automatic recording of all calls or recording of calls on a per-call basis. You can start or stop a recording by pressing the Record softkey on your phone. Users might receive audible alerts during call monitoring and recording. By default, the person who monitors the call and records it does not receive an audible alert. Secure monitoring and recording is also available. For details on this aspect of the feature, see your system administrator. Multiple calls per line The conference station has a single line and supports a maximum of 6 calls. Unless you are in a conference, only one call can be connected at any time; other calls are automatically placed on hold. Multiple incoming calls If there is a second incoming call on the line, while the first call is ringing, a navigable incoming call list window is displayed on the screen. The call list windows updates automatically if there are additional incoming calls, or if an incoming call is cancelled. Call ended on line with multiple calls After a call is completed, if there are still multiple calls on the line, the next call in the call list gains focus. Outbound call maximum The maximum number of outbound calls on the conference station is 6. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 56 Calling Features Answer second call on same line Answer second call on same line Procedure To answer a second call on your conference station line, press Answer. Any active call is placed on hold, and the second call is answered. Switch between calls on same line Procedure Step 1 Step 2 Press Swap to switch between two calls on the same line. If there are more than two calls on the line, select a call from the call list, and press Resume. Create conference with two calls on same line Procedure Step 1 With two connected calls on the same line, select a call to make it the active call. The second call is put on hold. Press Conference. Press Calls to view the call list and select the caller to add to the conference. Step 2 Step 3 Step 4 Wait for the call to connect. Step 5 Press Conference to add the participant to your call. The conference begins.

(Optional) Repeat to add additional participants. Step 6 Transfer two calls on same line Before You Begin You must be on an active call to transfer calls. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 57 Shared Line Procedure Calling Features Press Transfer. Step 1 Step 2 Enter phone number or press a speed-dial button for the transfer destination. When you have reached maximum number of calls for your line, pressing Transfer allows you to select the calls from a list of calls on the line. Step 3 Wait for the recipient to answer. Step 4 Press Transfer again. Shared Line Mute If the conference station is registered on a shared line, you can handle multiple calls in the following ways:

If there are two or more remote calls on the shared line, the caller ID field on the conference station indicates the number of remote calls on the line, and the state of the call. Press Calls to display the call list window. If at least one call on the shared line is on hold, the Call button LED flashes red. Press Resume to make the call active, or use the navigation bar to choose a call to resume from the call list. For example, if a remote call on the shared line is placed on hold, the Call button on your conference station will flash red. Mute allows you to block audio input for the conference station, so that you can hear other parties on the call but they cannot hear you. The conference station can be muted in two ways:

Press the Mute button on the Sound Base. Press the Mute button on the DCU. If connected, the optional extension microphones can also be used to mute the conference station. In Linked Mode, the Mute button on the secondary sound base behaves the same as the Mute button on the primary unit. LED indicators on both the sound base and the DCU indicate the mute status of the conference station:

Solid, red base LEDs and red base Mute button: muted. Solid, red DCU Mute button: muted. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 58 Calling Features Mute IP phone sound base Mute IP phone sound base Procedure Step 1 Step 2 Press Mute to turn Mute on. The Mute button is backlit by a solid, red light, and the sound base LEDs are red. Press Mute again to turn Mute off. Mute IP phone DCU Procedure Step 1 Step 2 Press Mute to turn Mute on. The Mute button is backlit by a solid, red light, and a mute icon displays on the screen. Press Mute again to turn Mute off. On-Hook dialing On-hook dialing allows you to enter a phone number before getting a dial tone and then press the Call button to complete the call. Dial number on-hook Procedure Step 1 Enter or speed dial a phone number. Step 2 Press Dial. Plus Dialing Plus Dialing allows you to press and hold the star (*) key for at least 1 second to insert a plus (+) sign as the first digit in a phone number when dialing an international number. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 59 Dial international number Calling Features A phone number with the + sign in it can be selected and dialed without the need to add digits for international calls. Dial international number Before You Begin Before dialing an international call or using Plus Dialing, enter any local access code, such as 8 or 9 if applicable. Procedure Step 1 Press and hold star (*) for at least 1 second. The plus (+) sign displays as the first digit in the phone number. The corresponding key tone stops to indicate that the * has changed to a + sign. Step 2 Dial the international number, including the country code. Privacy If configured, the Privacy feature allows you to prevent others who share your line from seeing information about your calls. Your system administrator configures this feature. If the phone that shares your line has Privacy enabled, you can make and receive calls using the shared line as usual. Enable privacy on shared line Before You Begin Before you can use this feature, it must enabled by your system administration. Procedure Press More. Step 1 Step 2 Use the navigation bar and Select button to scroll to the Private softkey. Press Private to enable this feature. Press Private to disable this feature if it is currently enabled. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 60 Calling Features Quality Reporting Tool Quality Reporting Tool Your system administrator may temporarily configure the conference station with the Quality Reporting Tool

(QRT) to troubleshoot performance problems. Invoking the QRT reports a problem with the current call to the system administrator. Report IP phone problems Procedure Press More. Step 1 Step 2 Use the navigation bar and Select button to locate and select QRT. The information is sent to your system administrator. Redial Redial allows you to call the most recently dialed phone number. Redial number Procedure To redial the last number you called, press Redial. Shared lines Shared lines allow you to use one phone number for multiple devices. A shared line is useful if you have multiple devices and want one phone number, share call-handling tasks with coworkers, or handle calls on behalf of a manager. The other devices that share your line are referred to as remote devices, and a call that is being handled by a device that shares your line is referred to as a remote call. When a call comes in on the shared line, the conference station rings and your coworker's device rings. Either you or your coworker can answer the call, place the call on hold, or transfer the call. The Call button on the DCU has an LED that indicates the call state. For example:

Remote in use: solid red LED. Remote hold: pulsing red LED Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 61 Speed Dial Calling Features Your call history shows the status for all calls on the shared line. For example, if a call rings on a shared line and you answer the call, your coworkers who share the line will see that the call was answered remotely. Your call history identifies calls that were Placed, Received, or Missed. Speed Dial Speed Dial features allow you to quickly place a call using pre-configured codes to place a call, or by selecting an item from the Call History list. Before you can use speed dial features on the conference station, you must set up Speed Dial on your User Options web pages. The conference station allows 10 speed dial entries. The conference station supports these speed dial features:

Speed-dial codes: Allows you to dial a phone number from a code (sometimes referred to as abbreviated dialing or fast dialing). Related Topics Speed Dial setup on Web, on page 70 Place call using speed dial codes Before You Begin Before you can use speed dial codes on the conference station, you must set up the codes on your User Options web pages. Procedure To place a call, enter the speed dial code and press the Speed Dial. Transfer Transfer allows you to redirect a connected call from the conference station to another number. Before completing a transfer procedure, you can press the Cancel to cancel the procedure. Transfer call to another number Before You Begin The call must be active to be transferred. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 62 Calling Features WebDialer Procedure Press Transfer. Step 1 Step 2 Enter the destination number or press a speed-dial button. Step 3 Wait for the recipient to answer. Step 4 Press Transfer again. The transfer completes. WebDialer WebDialer allows you to click-to-dial contacts from the Cisco Unified CM Directory. Your system administrator sets up this feature for you. Use WebDialer with Cisco directory Procedure Step 1 Step 2 Step 3 Step 4 Step 5 Sign in to your User Options web pages. Select User Options > Directory and search for a coworker. Select the number that you want to dial. If this is your first time using WebDialer, review the preferences on the Make Call window. Select Dial. The call is now placed on your phone. Step 6 To end a call, select Hang up from the Make Call window, or press End Call on your phone. Use WebDialer with another online corporate directory Procedure Sign in to a WebDialer-enabled corporate directory and search for coworkers. Select the number that you want to dial. Step 1 Step 2 Step 3 When prompted, enter your user ID and password. Step 4 Step 5 If this is your first time using WebDialer, review the preferences on the Make Call window. Select Dial. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 63 Change WebDialer preferences Calling Features The call is now placed on your phone line. Step 6 To end a call, select Hang up in the Make Call window or press End Call on your conference station. Change WebDialer preferences Procedure Step 1 Step 2 Sign in to your User Option web pages. Initiate a call using WebDialer to access the Make Call window. The Make Call window displays the first time that you use WebDialer (after you select the number that you want to dial). Step 3 Select one of the following options from the Make Call window:

Preferred language: Determines the language used for WebDialer settings and prompts. Use preferred device: Identifies the Cisco Unified IP Phone (calling device) and directory number (calling line) that you use to place WebDialer calls. If you have one phone with a single line, the appropriate phone and line are automatically selected. Step 4 If the phone and line are not automatically selected, choose a phone or line. If you have more than one phone of the same type, the list identifies the phone by device type and MAC address. To display the MAC address on your phone, select Apps > Phone Information. Step 5 If you have an Extension Mobility profile, select Extension Mobility from the Calling Device drop-down menu in the the Make Call window. Do not display call confirmation: If selected, the WebDialer Make Call window does not display the next time WebDialer is used. Calls will automatically dial after you select a contact from the Cisco directory. Disable Auto Close: If selected, the call window does not close automatically after 15 seconds. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 64 C H A P T E R 7 User Options web pages Your Cisco Unified IP Phone 8831 is a network device that can share information with other network devices in your company, including your personal computer. You can use your computer to log in to your User Options web pages, where you can control features, settings, and services for your conference station. This section describes how to log in and select a conference station. Sign in and out of User Options web pages, page 65 Select device from User Options web page, page 66 Features and services setup on Web, page 66 Sign in and out of User Options web pages Before you can access any of your user options, such as Speed Dial or Personal Address Book, you must sign in. When you are finished using the User Options web pages, you must sign out. In some cases, you can access your User Option web pages without having to sign in. For more information, contact your system administrator. Procedure If prompted to accept security settings, select Yes or Install Certificate. Step 1 Obtain the User Options URL, user ID, and default password from your system administrator. Step 2 Open a web browser on your computer and enter the URL. Step 3 Step 4 Enter your user ID in the Username field. Step 5 Enter your password in the Password field. Step 6 Select Login. The Cisco Unified CM User Options home page displays. From this page you can select User Options to select a device, access User Settings, Directory features, your Personal Address Book, and Fast Dials. Step 7 To sign out of user options, select Logout. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 65 Select device from User Options web page User Options web pages Select device from User Options web page Procedure Step 1 Log in to your User Options web pages, and then choose User Options > Device. The Device Configuration page appears. Step 2 If you have multiple conference stations assigned to you, verify that the appropriate conference station is selected. If necessary, choose another conference station from the Name drop-down list. From the Device Configuration page, you can access conference station-specific options, such as Line Settings, Speed Dials, Phone Services, and Service URL. Step 3 To return to the Device Configuration page from another page, choose User Options > Device. Features and services setup on Web This section describes how to configure features and services from your User Options web pages after logging in. Related Topics Sign in and out of User Options web pages, on page 65 Personal directory on Web The Personal Directory feature set that you can access on your computer consists of:

A Personal Address Book (PAB) Fast Dials Cisco Unified Communications Manager Address Book Synchronizer You can also access PAB and Fast Dials from the conference station. Related Topics Personal Directory, on page 28 Personal Address Book on Web This section describes how to use your PAB from your User Options web pages. Related Topics Sign in and out of User Options web pages, on page 65 Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 66 User Options web pages Personal directory on Web Add new Personal Address Book entry Procedure Step 1 Choose User Options > Personal Address Book. Step 2 Click Add New. Step 3 Enter information for the entry. Search Personal Address Book entry Procedure Step 1 Choose User Options > Personal Address Book. Step 2 Specify search information, and then click Find. Edit Personal Address Book entry Procedure Search for the PAB entry you want to edit. Step 1 Choose User Options > Personal Address Book. Step 2 Step 3 Click the nickname for the PAB entry you want to edit. Step 4 Edit the entry, and then click Save. Delete Personal Address Book entry Procedure Search for the PAB entry you want to delete. Step 1 Choose User Options > Personal Address Book. Step 2 Step 3 Check the checkbox next to the PAB entry you want to delete. Step 4 Click Delete Selected. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 67 Fast Dials on Web Fast Dials on Web User Options web pages This section describes how to assign Fast Dials from your User Options web pages. Tips You can create up to 500 fast dial and PAB entries. When you create a new fast dial entry without using a PAB entry, the fast dial entry is labeled Raw in your User Options web pages. The entry does not display a configurable text label and does not have a matching entry in your PAB. Related Topics Sign in and out of User Options web pages, on page 65 Assign Fast Dial code to Personal Directory entry Procedure Sign in to Personal Directory. (Use the navigation bar and button to scroll and select.) Step 1 Step 2 Enter the name information and press the Submit softkey. Step 3 Step 4 Step 5 Step 6 Select the name, then press the FastDial softkey. Select a number and press the Select softkey. Press the Next softkey. Press the Assign softkey for a new fast-dial code that you want to assign to the number. Assign Fast Dial code to phone number Procedure Sign in to your User Options web page. Select User Options > Fast Dials. Select Add New. Step 1 Step 2 Step 3 Step 4 Change the Fast Dial code, if desired. Step 5 Enter a phone number. Step 6 Select Save. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 68 User Options web pages Fast Dials on Web Search for Fast Dial entry Procedure Step 1 Step 2 Step 3 Sign in to your User Options web page. Select User Options > Fast Dials. Specify search information and select Find. Edit Fast Dial phone number Procedure Sign in to your User Options web page. Select User Options > Fast Dials. Search for the Fast Dial entry that you want to edit. Select a component of the entry. Step 1 Step 2 Step 3 Step 4 Step 5 Change the phone number. Step 6 Select Save. Delete Fast Dial Personal Address Book entry Procedure Step 1 Step 2 Step 3 Step 4 Sign in to your User Options web page. Search for a Fast dial entry. Select one or more entries. Select Delete Selected. Address book synchronization tool You can use the Cisco Unified Communications Manager Address Book Synchronizer to synchronize your existing Microsoft Windows Address Book (if applicable) with your PAB. Entries from your Microsoft Windows Address Book will then be accessible on your conference station and your User Options web pages. Your system administrator can give you access to the synchronizer and provide detailed installation instructions. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 69 Speed Dial setup on Web User Options web pages Speed Dial setup on Web Depending on configuration, the conference station can support several Speed Dialing features:

Speed Dials Abbreviated Dials Fast Dials This section describes how to set up speed dialing features from your User Options web pages. Related Topics Speed Dial, on page 62 Sign in and out of User Options web pages, on page 65 Fast Dials on Web, on page 68 Set up speed dial codes Procedure Step 1 On your User Options web page, select User Options > Device. Step 2 Step 3 Step 4 Step 5 Select a phone from the Name drop-down menu. Select Speed Dials. In the Abbreviated Dial Settings area, enter a number and label for a speed-dial code. Select Save. Set up Abbreviated Dialing codes Procedure Step 1 Choose User Options > Device. Step 2 Choose a phone from the Name drop-down menu. Step 3 Click Speed Dials. Step 4 Enter a number and label for an Abbreviated Dialing code. Step 5 Click Save. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 70 User Options web pages Phone services setup on Web Phone services setup on Web Conference station services can include special conference station features, network data, and web-based information (such as stock quotes and movie listings). You must first subscribe to a conference station service before accessing it on the conference station. This section describes how to configure conference station services using your User Options web pages. Related Topics Sign in and out of User Options web pages, on page 65 Subscribe to service Procedure Step 1 On your User Options web page, select User Options > Device. Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Select a phone from the Name drop-down menu. Select Phone Services. Select Add New. Select a service from the drop-down list and select Next.

(Optional) Change the service label or enter additional service information, if available. Select Save. Search for services Procedure Step 1 On your User Options web page, select a device. Step 2 Step 3 Select Phone Services. Select Find. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 71 User Options web pages User settings on Web Change or end services Procedure Step 1 On your User Options web page, search for services. Step 2 Step 3 Select one or more entries. Select Delete Selected. Change service name Procedure Step 1 On your User Options web page, search for services. Step 2 Step 3 Change the information and select Save. Select a service name. Access service on phone Procedure From the conference station, choose

> Services. User settings on Web User settings include your password, PIN, and language (locale) settings. Your PIN and password allow you to access different features and services. For example, use your PIN to log in to Cisco Extension Mobility or Personal Directory on the conference station. Use your password to log in to your User Options web pages and Cisco WebDialer on your personal computer. For more information, ask your system administrator. This section describes how to control your user settings from your User Options web pages. Related Topics Sign in and out of User Options web pages, on page 65 Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 72 User Options web pages User settings on Web Change browser password Procedure Sign in to your User Options web pages. Select User Options > User Settings. Step 1 Step 2 Step 3 Enter your Current Password. Step 4 Enter your New Password. Step 5 Reenter your new password in the Confirm Password field. Step 6 Select Save. Change PIN Procedure Sign in to your User Options web pages. Select User Options > User Settings. Step 1 Step 2 Step 3 Enter your Current PIN. Step 4 Enter your New PIN. Step 5 Reenter your new PIN in the Confirm PIN field. Step 6 Select Save. Change user options web page language setting Procedure Step 1 Step 2 Step 3 Step 4 Sign in to your User Options web page. Select User Options > User Settings. In the User Locale area, select an item from the Locale drop-down list. Select Save. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 73 Line settings on Web User Options web pages Change phone display language Procedure Step 1 Step 2 Step 3 Step 4 Sign in to your User Options web page. Select User Options > Device. Select an item from the User Locale drop-down list. Select Save. Line settings on Web Line settings include call forward, voice message indicators, ring types, and line text labels that you set up for your conference station. Note By default, the ring type and line text label options do not display on your User Options web pages. See your system administrator to set up these options so you can access them. This section describes the line settings you can update from your User Options web pages. Related Topics Sign in and out of User Options web pages, on page 65 Call Forward, on page 42 Preferences, on page 22 Set up Call Forward per line Procedure Step 1 On your User Options web page, select User Options > Device. Step 2 Step 3 Step 4 Select a phone from the Name drop-down menu. Select Line Settings. If you have more than one directory number (line) assigned to your phone, select a line from the Line drop-down menu. In the Incoming Call Forwarding area, select call forwarding settings for various conditions. Select Save. Step 5 Step 6 Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 74 User Options web pages Line settings on Web Change voice message indicator setting per line Procedure Step 1 On your User Options web page, select User Options > Device. Step 2 Step 3 Step 4 Select a phone from the Name drop-down menu. Select Line Settings.

(Optional) If you have more than one directory number (line) assigned to your phone, select a line from the Line drop-down menu. In the Message Waiting Lamp area, choose from various settings. Step 5 Step 6 Typically, the default message waiting setting prompts your phone to display a steady red light from the handset light strip to indicate a new voice message. Select Save. Step 7 Change audible voice message indicator setting per line Procedure Step 1 On your User Options web page, select User Options > Device. Step 2 Step 3 Step 4 Select a phone from the Name drop-down menu. Select Line Settings. If you have more than one directory number (line) assigned to your phone, select a line from the Line drop-down menu. In the Audible Message Waiting Lamp area, choose from various settings. Select Save. Step 5 Step 6 Change ring type The idle ring setting pertains if you receive an incoming call when the conference station is idle. The consecutive ring setting pertains if you receive an incoming call when the conference station is active. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 75 Cisco WebDialer Procedure User Options web pages Step 1 On your User Options web page, select User Options > Device. Step 2 Step 3 Step 4 Step 5 If you have more than one device, select a device. Select Line Settings. In the Ring Settings area, choose a setting to tell the conference station how to indicate an incoming call. Select Save. Update line text label displayed on called party phone Procedure Step 1 On your User Options web page, select User Options > Device. Step 2 Step 3 Step 4 If you have more than one device, select a device. Select Line Settings. In the Line Text Label area, enter the text that will identify your directory number when you call another conference station. If you do not specify a line text label, your directory number will display on the called partys phone. Select Save. Step 5 Step 6 Cisco WebDialer Cisco WebDialer allows you to make calls on your conference station to directory contacts by clicking items in a web browser. Your system administrator must set up this feature for you. Use WebDialer with User Options directory Procedure Step 1 Log in to your User Options web pages. Step 2 Choose User Options > Directory and search for a coworker. Step 3 Click the number that you want to dial. Step 4 Step 5 Click Dial. Step 6 The call is now placed on your phone. Step 7 To end a call, click Hangup or hang up from your phone. If this is your first time using WebDialer, set up preferences on the Make Call page. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 76 User Options web pages Cisco WebDialer Use WebDialer with another online corporate directory (not User Options directory) Procedure Step 1 Log in to a WebDialer-enabled corporate directory and search for coworkers. Step 2 Click the number that you want to dial. Step 3 When prompted, enter your user ID and password. Step 4 Step 5 Click Dial. If this is your first time using WebDialer, set up preferences on the Make Call page. The call is now placed on your phone. Step 6 To end a call, click Hangup or hang up from your phone. Log out of WebDialer Procedure Click the Logout icon in the Make Call or Hang Up page. Set up, view, or change WebDialer preferences Procedure Step 1 Access the Make Call page. The Make Call page appears the first time that you use WebDialer (after you click the number that you want to dial).

(Optional) Make changes to your settings. Step 2 Step 3 The Make Call page contains the following options:

Preferred language: Determines the language used for WebDialer settings and prompts. Use preferred device: Identifies the Cisco Unified IP Phone (Calling device) and directory number

(Calling device or line) that you use to place WebDialer calls. If you have one phone with a single line, the appropriate phone and line are automatically selected. Otherwise, choose a phone or line. If you have more than one phone, it will be specified by device type and MAC address. To display the MAC address on your phone, choose Settings > Network Configuration > MAC address. Note If you have an Extension Mobility profile, you can select your Extension Mobility logged-in device from the Calling device menu. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 77 Cisco WebDialer User Options web pages Use Extension Mobility: If selected, prompts Cisco WebDialer to use the conference station that is associated with your Cisco Extension Mobility profile (if available). Do not display call confirmation: If selected, prompts WebDialer to suppress the Make Call page. This page appears by default after you click a phone number in a WebDialer-enabled online directory. Disable Auto Close: If selected, prompts Cisco WebDialer to display the Hang Up page. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 78 C H A P T E R 8 Additional options Your system administrator can configure your Cisco Unified IP Phone 8831 to use specific button and softkey templates along with special services and features, if appropriate. This table provides an overview of some configuration options that you might want to discuss with your system administrator based on your calling needs and work environment. If you... Need to handle more calls on the conference station line Need more speed dial entries Want to use one extension for several phones Then... Ask your system administrator to configure your line to support more calls. Note Your conference station supports a maximum of 6 calls. First make sure that all your speed dial entries are assigned. If you need additional speed dials, try using abbreviated dials or fast dials. Request a shared line. This allows you, for example, to use one extension for your desk phone and lab phone. For more information... Contact your system administrator or phone support team. See Speed Dial, on page 62. See Shared lines, on page 61. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 79 If you... Share conference stations or office space with coworkers Want to temporarily apply the conference station number and settings to a shared conference station Want to extend the area covered by audio Additional options For more information... Contact your system administrator about these features and see the following:

Call Park, on page 43 Call Pickup, on page 44 Shared lines, on page 61 Extension Mobility, on page 51 Then... Consider using:

Call Park to store and retrieve calls without using the transfer feature. Call Pickup to answer calls ringing on another phone. A shared line to view or join coworkers calls. Cisco Extension Mobility to apply the conference station number and user profile to a shared conference station. Ask your system administrator about the Cisco Extension Mobility Service. See Extension Mobility, on page 51. Ask your administrator about:

See Linking to another Conference Station sound base. Adding a Wireless Extension Microphone Kit. Adding a Wired Extension Microphone Kit. Linked Mode, on page 23 Enhanced Room Coverage, on page 48 Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 80 C H A P T E R 9 Troubleshooting This section provides troubleshooting information for the Cisco Unified IP Phone 8831. General troubleshooting, page 81 Phone administration data, page 82 Quality Reporting Tool, page 83 General troubleshooting This section provides information to help you troubleshoot general problems with the conference station. For more information, see your system administrator. Symptom You cannot hear a dial tone or complete a call Explanation One or more of the following factors might apply:

You must log into the Cisco Extension Mobility Service. The conference station has time-of-day restrictions that prevent you from using some features during certain hours of the day. A conference station button is unresponsive Your system administrator may have disabled the button on the conference station. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 81 Phone administration data Troubleshooting Symptom The softkey that you want to use does not appear Explanation One or more of the following factors might apply:

You must change the line state (for example, go off-hook or have a connected call). You must press More to reveal additional softkeys. The conference station is not configured to support the feature associated with that softkey. Contact your administrator for more information. Barge fails and results in a fast busy tone One or more of the following factors might apply:

You cannot barge an encrypted call if the conference station you are using is not configured for encryption. When your barge attempt fails for this reason, the conference station plays a fast busy tone. You have toggled on the Privacy softkey. You are disconnected from a call that you joined using Barge You will be disconnected from a call that you have joined using Barge if the call is put on hold, transferred, or turned into a conference call. Cisco CallBack fails The other party might have call forwarding enabled. Phone administration data Your system administrator might ask you to access administration data on the conference station for troubleshooting purposes. If you are asked to... Access network configuration data Access status data Access model information Then... Choose Apps > Admin Settings > Network Configuration, and then navigate to the item that you want to view. Choose Apps > Admin Settings > Status, and then navigate to the item that you want to view. Choose Apps > Admin Settings > Phone Information, and then navigate to the item that you want to view. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 82 Troubleshooting Quality Reporting Tool Quality Reporting Tool Your system administrator may temporarily configure the conference station with the Quality Reporting Tool

(QRT) to troubleshoot performance problems. You can press QRT to submit information to your system administrator. Depending on your configuration, use the QRT to:

Immediately report an audio problem on a current call. Select a general problem from a list of categories and choose reason codes. Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 83 Quality Reporting Tool Troubleshooting Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 84 C H A P T E R 10 Cisco one-year limited hardware warranty terms There are special terms applicable to your hardware warranty and various services that you can use during the warranty period. Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com. View Cisco information packet, page 85 Cisco one-year limited hardware warranty terms, page 86 View Cisco information packet Follow these steps to access and download the Cisco Information Packet and your warranty and license agreements from Cisco.com. Procedure Step 1 Launch your browser, and go to this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/cetrans.htm The Warranties and License Agreements page appears. Step 2 To read the Cisco Information Packet, follow these steps:

1 Click the Information Packet Number field, and make sure that the part number 78-5235-03B0 is highlighted. 2 Select the language in which you would like to read the document. 3 Click Go. 4 The Cisco Limited Warranty and Software License page from the Information Packet appears. 5 Read the document online, or click the PDF icon to download and print the document in Adobe Portable Document Format (PDF). Note You must have Adobe Acrobat Reader to view and print PDF files. You can download the reader from Adobes website: http://www.adobe.com Step 3 To read translated and localized warranty information about your product, follow these steps:

Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 85 Cisco one-year limited hardware warranty terms Cisco one-year limited hardware warranty terms Enter this part number in the Warranty Document Number field: 78-10747-01C0 1 2 Select the language in which you would like to view the document. 3 Click Go. The Cisco warranty page appears. 4 Read the document online, or click the PDF icon to download and print the document in Adobe Portable Document Format (PDF). Step 4 You can also contact the Cisco service and support website for assistance:

http://www.cisco.com/public/Support_root.shtml Cisco one-year limited hardware warranty terms Special terms apply to your hardware warranty and services that you can use during the warranty period. Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com at the following URL:

http://www.cisco.com/en/US/docs/general/warranty/English/1Y1DEN__.html Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 86 I N D E X B buttons and connections 7 sound base 7 LED 7 linked mode daisy chain port 7 microphones 7 mute 7 network port 7 speaker 7 USB port 7 wall power 7 wired microphone ports 7 buttons and hardware 5 display control unit 5 DCU 5 sound base 5 wired extension kit 5 wireless extension kit and charger 5 buttons and softkeys 6 display control unit 6 call button 6 keypad 6 LED 6 mute 6 navigator with select key 6 screen 6 Softkey buttons 6 volume rocker 6 C Conference Station 14 connections 14 E EnergyWise 17 description 17 external devices 2 caution 2 information 2 F feature availability 18 description 18 M microphone 9, 11, 49 wired expansion 11 wireless 49 wireless extension 9 P power outage 2 power saving 17 description 17 PowerSave Plus, See EnergyWise S safety and performance 2 external devices 2 power outage 2 safety warnings 2 screen cleaning 14 screen layout 12 conference station 12 call primary label 12 call secondary label 12 call state icon 12 feature icons 12 header 12 Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 IN-1 Index screen layout (continued) conference station (continued) line label text 12 softkey labels 12 W warnings 2 safety 2 warranty information 86 Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3 IN-2