FCC ID: 2AC9I-C1-PNL1 Wireless Security and Smart Home Panel

Panel mounting 1 Desk Before starting installation see standards on residential installation, refer to Installation of Residential Fire Warning Systems, CAN/ULC-S540. The system must be installed in accordance with Chapter 29 of the National Fire Alarm and Signaling Code, ANSI/NFPA 72. Remove the backplate, exposing the battery. Attach the power supply. Verify that the battery is plugged in. Press the backplate gently back in place. Connect the panel stand, and then slide to the desired position. Desk Mounting Notes The panel must be mounted at least 1ft from a table edge, a heat or water source, and any sources of interference. Wall Peel the clear film from the anti-skid rubber on the bottom of the panel mount. If this film is not removed, the panel may slide on a tabletop. Power 2 Wizard 3 Remove the backplate, exposing the battery. Attach the power supply to the panel. Press the panel onto the mounting bracket, and then slide the panel downward. Optional - Install Assist 4 Place the mounting bracket against the wall, and then use the in-

cluded screws to attach the mount to the wall. Connect power supply with brack-

et to the wall. Do not connect to a receptacle controlled by a switch. Note: For additionanl power options, refer to the full manual DOC 1871. Follow the displayed onscreen wizard. Use the Clare Controls Install Assist app to add smart home devices. Enjoy!

5 Rest secure with ClareOne and enjoy the benefits of a safe, smart, and happy home with Clare Contols. Tech Support-

Integrator/Dealer Support:

941.404.1072 claresupport@clarecontrols.com Clare Controls, LLC. General: 941.328.3991 Fax: 941.870.9646 www.clarecontrols.com Homeowners should contact their dealer for assistance. To view the full manual DOC 1871, scan the QR code or access the link below. http://bit.ly/35RJzMd 1 Regulatory ETL listed to UL 1023, UL 985, UL 1610, ULC C1023, ULC S545, ULC S304 This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment should be installed in accordance with Chapter 29 of the National Fire Alarm and Signaling Code, ANSI/NFPA 72, (National Fire Protection Association, Batterymarch Park, Quincy, MA 02269). This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

-- Reorient or relocate the receiving antenna.

-- Increase the separation between the equipment and receiver.

-- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

-- Consult the dealer or an experienced radio/TV technician for help. Warning: changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. Wiring Diagram Typical Installation Layout

(1) Power supply to connect to a non-switch controlled outlet.

(2) (Optional) Ethernet cable to connect to router.

(3) (Optional) Wires to connect an external siren. Use recognized energy limited cable for connection. For battery replacement order CLR-C1-BATT Battery notes:

Maximum Battery Voltage: 4.35V DC Maximum Battery Capacity: 5200mAh Maximum Charging Current: 2600mA Standard Charging Current: 1040mA Battery Duration: 24 hours + 4 minutes of continued alarm after the 24 hour period Note: The maximum distance over which a sensor and the panel can communicate may be reduced when the equipment is installed in a typical home. Placement of the sensor, building materials and construction, loca-

tion of mirrors and other RF interfering/blocking devices can all reduce the overall range. DOC ID 1885 Rev 01.01 2

ClareOne Wireless Security and Smart Home Panel User Manual Model CLR-C1-PNL1 Last modified: 03/02/20 DOC ID - 1871 Rev 02.01 Copyright 05MAR20 Clare Controls, LLC. All rights reserved. This document may not be copied in whole or in part or otherwise reproduced without prior written consent from Clare Controls, LLC., except where specifically permitted under US and international copyright law. Trademarks and patents The ClareOne name and logo are trademarks of Clare Controls, LLC. Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products. Manufacturer Clare Controls, LLC. 7519 Pennsylvania Ave., Suite 104, Sarasota, FL 34243, USA FCC compliance FCC ID: 2AC9I-C1-PNL1 Contains FCC IDs: XMR201609EC21V and 2AATL-8223A-SR This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

-- Reorient or relocate the receiving antenna.

-- Increase the separation between the equipment and receiver.

-- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

-- Consult the dealer or an experienced radio/TV technician for help. Warning: changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must no be co-

located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body. EU compliance EU directives 1999/5/EC (R&TTE directive): Hereby, Clare Controls, Llc. declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. 2004/108/EC (EMC directive): Hereby, Clare Controls, Llc. Declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2004/108/EC. 2006/95/EC (Low Voltage directive): Hereby, Clare Controls, Llc. Declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2006/95/EC. 2002/96/EC (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see:

www.recyclethis.info. 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury

(Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see:

www.recyclethis.info. Contact information For contact information, see www.clarecontrols.com. Content Important information...iii Limitation of liability...iii Introduction...1 Package contents...1 Specifications...2 Installing the panel...4 ClareOne setup wizard...15 ClareOne Panel menus...18 ClareOne menu bar...18 ClareOne status bar...19 ClareOne quick settings menu...20 Security...22 Security user management...22 Operating security...22 Favorites...28 Activity...31 Settings...32 Display...32 User Settings...33 Installer Settings...34 About...34 User and Installer Settings...35 User Management...36 WiFi...42 Time Zone...43 Security & Arming...44 Sensor Management...46 Restart...52 System Test...52 Check for Updates...56 Panel Reset...58 Demo Mode...59 ClareOne i Emergency...61 Basic operation...65 Panel states...65 Panel LED...65 Maintenance...66 Contact...67 Evacuation plan...68 Glossary...71 Appendices...72 Quick reference...73 Trouble conditions...76 Panel zone list tracking...77 Sensor installations and specifications...79 ii ClareOne Important information Limitation of liability To the maximum extent permitted by applicable law, in no event will Clare Controls, LLC. be liable for any lost profits or business opportunities, loss of use, business interruption, loss of data, or any other indirect, special, incidental, or consequential damages under any theory of liability, whether based in contract, tort, negligence, product liability, or otherwise. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages the preceding limitation may not apply to you. In any event the total liability of Clare Controls, LLC. shall not exceed the purchase price of the product. The foregoing limitation will apply to the maximum extent permitted by applicable law, regardless of whether Clare Controls, LLC. has been advised of the possibility of such damages and regardless of whether any remedy fails of its essential purpose. Installation in accordance with this manual, applicable codes, and the instructions of the authority having jurisdiction is mandatory. While every precaution has been taken during the preparation of this manual to ensure the accuracy of its contents, Clare Controls, LLC. assumes no responsibility for errors or omissions. ClareOne iii Introduction The ClareOne Wireless Security and Smart Home Panel (CLR-C1-PNL1) is a smart home hub featuring customizable home automation and security control. The ClareOne eliminates the need for separate control and customization devices. Package contents Note: Ensure all accessories are included. If not, contact the dealer. 1 x ClareOne panel (CLR-C1-PNL1) 1 x Battery (CLR-C1-BATT, located inside battery compartment of the panel) 1 x Wall mount bracket and Kickstand (CLR-C1-STND) 1 x Power supply (CLR-C1-12VA) 1 x USB-C Ethernet adapter (CLR-C1-ETH) 1 x ClareOne Quick Start Guide (DOC ID 1885) Mounting hardware (screws and wall anchors) 1 x ClareOne bezel white (CLR-C1-BZL-W) 1 x ClareOne bezel black (CLR-C1-BZL-B, attached to panel) Compatible sensors and accessories:

ClareOne Mini Door/Window Sensor, white (CLR-C1-MDW-W) ClareOne Mini Door/Window Sensor, brown (CLR-C1-MDW-B) ClareOne Door/Window Sensor, white (CLR-C1-DW-W) ClareOne Door/Window Sensor, brown (CLR-C1-DW-B) ClareOne Keyfob (CLR-C1-KF) ClareOne PIR Motion Sensor (CLR-C1-PIR) ClareOne Carbon Monoxide Detector (CLR-C1-CO) ClareOne Smoke Detector (CLR-C1-SMK) ClareOne Panic Pendant (CLR-C1-PNC) ClareOne Water Detector (CLR-C1-WTR) ClareOne Door Window Sensor with External Contact (CLR-C1-DWCNT) ClareOne Door Window Sensor with Shock Sensor (CLR-C1-DWSHK) ClareOne Rate of Rise Heat Detector (CLR-C1-HT) ClareOne 16-Zone Hardwired Input Module (CLR-C1-WD16) ClareOne Wireless to Wireless Takeover Module/Repeater (CLR-C1-W2WL) ClareOne Glass Break Detector (CLR-C1-GB) ClareOne Outdoor Door Gate Sensor (CLR-C1-ODDG) ClareOne Z-Wave Siren (CLR-C1-ZW-SRN) ClareOne 1 Specifications Touchscreen Size Resolution User Interface Status LED 7 in (18 cm) 1024 600 Multi-color Voice announcement System state, sensor state, disarm state User codes Up to 99 users and 10,000 possible codes Proximity sensor 5 ft (1.52 m) auto-wake up motion detection Ethernet/LAN USB-C to ethernet adapter WiFi 802.11 a/b/g/n/ac dual band 2.4/5G Radio/Network WiFi Z-Wave Cellular Security R/F Siren and Audio Internal Wireless Audio detection Power/Battery DC Power Connector Z-Wave Plus Verizon LTE with two-way voice Encrypted, two-way, 433.95 MHz, 1 partition, 128 sensor zones Piezo, above 87db at 10 ft (3.04 m) Contact closure port 1 Z-Wave T3 and T4 alarm detection (smoke and CO) 12VDC 2500mA, Input 100-240VAC 50/60Hz Micro USB or screw terminals Power consumption 30W maximum Battery type Rechargeable lithium-ion battery, 5200mAh Maximum battery voltage 4.35V Battery duration 24 hours + 4 minutes of continued alarm after the 24-hour period Changeable battery Yes, user can change Mechanical Tamper switch Panel tamper switch with spring release and status reporting Operational temperature 32 to 120 F (0 to 48.8 C) Humidity Mount Panel dimensions

(W H D) 85 5% at 86 3F for 24 hours Includes wall and two position tabletop stand 7.7 5.3 .8 in. (194.8 134.9 20.6 mm) 2 ClareOne Figure 1: ClareOne Panel - front

(1) Camera

(2) IR sensors (2 on each side)

(3) Microphones (on each side)

(4) LED Figure 2: ClareOne Panel - exterior rear

(1) Tamper button

(2) Back plate secure screw

(3) Rear panel cover

(4) Mounting holes

(5) Siren

(6) DC routing hole #1

(7) DC routing hole #2

(8) LAN routing hole

(9) Siren routing hole ClareOne 3 Figure 3: ClareOne Panel - interior rear

(5) SIM card slot

(6) Battery connection

(7) Battery

(8) Siren wiring terminal

(1) DC wiring terminal

(2) DC micro USB port

(3) LAN port (USB-C)

(4) Panel reset hole Installing the panel Installation options Power options Only qualified installation technicians should install the panel. Clare Controls does not assume responsibility for damages caused by improper installation, connection to the network, or use of the device. The ClareOne panel can be installed using a desktop stand or a wall mount. The panel can be powered by the provided power supply with a micro USB cable, using the provided power supply with Cat5/6 cable, or using the provided power supply with 22AWG or thicker shielded security wiring. For details on the ClareOne panel power options, see Power supply options on page 9. Note: In the case of a power outage, the battery in the panel lasts 24 hours plus an additional 4 minutes of alarm signaling. 4 ClareOne Installation option 1: Desktop Option 1 uses the included kickstand. To desktop mount the panel:

1. Remove the panels back plate by pressing down on the 2 tabs and pulling the back plate outward, exposing the battery. 2. Route the power supply cable through the hole in the bottom right side of the kickstand. 3. Verify that the battery is plugged in, and then attach the power supply to the panel. Note: For other power options, see Power supply options on 9. ClareOne 5 6 4. Attach the panels back cover, gently pressing it into place. Verify that the tabs are both fully pressed in. 5. Press the sides of the back plate against the back of the panel, making sure there is no gap between the back plate and the panel. 6. Align the mounting holes in the back of the panel with the stubs on the kickstand, and then press kickstand to the rear of the panel. 7. Slide the panel down, locking it into place. 8. Plug the opposite end of the power supply into an electrical outlet. The panel automatically powers up. Note: Do not connect to a receptacle controlled by a switch. 9. (Optional) The viewing angle of the panel can be adjusted by pressing the kickstand tab and sliding the base up or down to the desired position, locking it into place. ClareOne Installation option 2: Wall mounted Option 2 uses the included wall mount bracket. The recommended height for mounting the panel is 48 in. +/- 12 in. based on the comfort level of the end user. To wall mount the panel:

1. Select a location for the panel that is close to an outlet, and then run a connection from the 12VDC supply to the selected installation location. 2. Place the mounting bracket against the selected wall location or gang box, ensuring that the power cable goes through the center of the mounting bracket. Note: The cable does not need to go through the mounting bracket if the power cable does not run through the wall. 3. Using included screws securely attach the bracket to the gang box or wall. See the methods below. a. Gang box: Using 2 of the included machine screws, secure the bracket to the existing gang box. b. Mounting hole: Mark the locations of the 4 holes in the wall mount bracket on the wall, be sure to keep the bracket level when marking the locations. Using a power drill with 5 mm bit, drill a hole at each location. Insert one of the included wall anchors into each of the 4 holes. Match the wall mount bracket to the anchor locations. Secure the panel to the wall using the provided screws in the 4 holes. 4. Remove the panels back plate by pressing down on the 2 tabs and pulling the back plate outward. ClareOne 7 panel. 5. Verify that the battery is plugged in, and then attach the power supply to the 6. Attach the panels back cover, gently pressing it into place. 7. Press the sides of the back plate against the back of the panel, making sure there is no gap between the back plate and the panel. 8. Press the panel onto the mounting bracket, and then slide the panel down until it locks into place. 9. Plug the opposite end of the power supply into an electrical outlet. The panel automatically powers up. Note: Do not connect to a receptacle controlled by a switch. 8 ClareOne Power supply options The ClareOne Panel has 2 power options: localized (using provided power supply with micro USB within 6 ft of the installation location) and remote (using CAT5/6 or 22AWG or thicker shielded security wire to extend the reach up to 100 ft from the installation location). Localized power The power supply provided with panel come with a 6 ft micro USB cable attached. Note: Only use the provided 12VDC power supply. Do not use any other power supply with the panel. To use localized power:

the back plate outward. 1. Remove the panels back plate by pressing down on the 2 tabs and pulling 2. Plug the micro USB cable into the panels micro USB DC port. See Figure 3:

ClareOne Panel - interior rear on page 4. 3. Replace the back plate, and then plug the power supply into the closest wall outlet. Remote power Note: Do not connect to a receptacle controlled by a switch. For installation locations that are further than 6 ft from the nearest outlet, the power supply cable can be removed and replaced with a CAT5/6 cable or a 22AWG or thicker shielded security wire. This allows the power supply to be located up to 100 ft away from the panel. For details regarding wire gauges and distance, see ClareOne Remote Power Tech Bulletin (DOC ID 1937). Note: When using CAT5/6 cable the single wires must have a minimum gauge of 24AWG. In addition, a twisted pair of the wires must be used to connect to each of the positive and negative terminals in order to reach 100 ft. To power a panel more than 6 ft away from an outlet:

1. Remove the panels back plate by pressing down on the 2 tabs and pulling the back plate outward, exposing the rear interior. 2. Carefully insert the positive end of the wire into the positive terminal of the DC power terminal. ClareOne 9 3. Carefully insert the negative end of the wire into the negative terminal of the DC power terminal. 4. Replace the back plate on the panel. 5. Connect the wires to the positive and negative terminals on the power supply. 6. Secure the power supply mounting bracket to the closest wall outlet using the provided screws, and then plug the power supply into the outlet. Note: Do not connect to a receptacle controlled by a switch. 7. Use the provided zip tie to loop through the mounting bracket, securing the power supply. 10 ClareOne Panel battery specifications and maintenance The ClareOne Panel uses a rechargeable lithium-ion battery, specs listed below. Table 1: ClareOne Panel Battery Specifications Battery type Rechargeable Lithium-ion battery, 5200mAh Maximum battery voltage 4.35V DC Maximum charging current 2600mA Manufacturer part number PT985082-PCM5200 Charging time Manufacturer Connector Battery duration 6.5 hours (at standard charge rate of 1040mA) Guangdong Pow-Tech New Power Co., Ltd. 3 pin latching connector 24 hours + 4 minutes of continued alarm after the 24-hour period Changeable battery Yes, user can change Battery maintenance The battery is rated to last over 18 years in typical installation environments. For proper upkeep and panel reliability, the rechargeable battery should be periodically tested by verifying that the panel operates without AC power. If the battery needs to be replaced, a replacement battery can be ordered using Clare Controls part number CLR-C1-BATT. The current battery capacity is displayed by the battery indicator in the Status Bar (Figure 9). To replace the battery:

1. Remove the panels back plate 2. Press down on the battery cable header tab, and then carefully pull down on the header, releasing it from the connector on the panel. 3. Remove the battery and dispose of it properly. ClareOne 11 4. Insert the new batterys header into the battery port on the panel 5. Gently place the battery into position with the batterys cabling going above the battery in the back of the panel. 6. Return the panels back plate. Wired siren The ClareOne Panel has a 2 pin terminal connector to attach an external wired siren. The connector is labeled as SIREN and uses a 2-screw terminal. The siren output acts as a simple contact closure, resulting in the wiring polarity being irrelevant for connection. The wired siren and its power supply should be connected as shown below. Use Class B wiring for all connections. For more information on ClareOne Panel wired sirens, see ClareOne Wired Sirens Integration Notes (DOC ID 1936). 12 ClareOne Figure 4: Wired siren connection

(1) ClareOne Panel

(2) Wired siren

(3) DC Power supply Wired Ethernet

(4) Negative wire

(5) Sirens negative wire

(6) Sirens positive wire The ClareOne Panel defaults to using WiFi for home network connection. However, a wired Ethernet connection is possible using the included USB-C Ethernet adapter. Connect the USB-C Ethernet adapter into the USB-C port on the interior back of the panel, and then connect a Cat5/6 Ethernet cable to the other end of the adapter. Figure 5: USB-C Ethernet adapter

(1) USB-C plug connector

(2) Ethernet socket ClareOne 13 SIM card slot The ClareOne Panel comes with a factory installed SIM card. The provided SIM card is designed for use with the ClareOne panel. Note: Do not use a non-Clare Controls SIM card. If a non-Clare Controls SIM card is used, the panel will not report correctly. Using a non-Clare Controls SIM card may result in a security risk. Figure 6: ClareOne Panel SIM card slot RESET button A recessed button is located under the panels back plate and can be used to power cycle the panel. A paperclip or other small probe is needed to press the button. Figure 7: ClareOne Panel RESET button 14 ClareOne The ClareOne panel has the ClareHome app pre-installed. Follow the setup wizard to connect to the homes WiFi and add sensors. ClareOne setup wizard To setup the panel:

1. Tap the screen. The Set Up Wizard displays. 2. Tap Start. 3. Select the time zone from the drop-down, and then tap Next. Notes ClareHome uses the location of the device for timers and events. Tap <- Back to return to the previous step/screen. ClareOne 15 4. Scroll and tap to select the desired network, enter the password, and then tap Ok. Note: Tap to hide the keyboard. 5. Add the desired sensors. For full sensor configuration and management, see Sensor Management on page 46. 6. Tap Next to continue in the wizard. 7. Configure the Installer and Master PINs. Notes The Installer PIN must be 5-digits and the Master PIN must be 4-digits. If the Master/Installer PINs are lost, the user cannot access Master/Installer menus or features. Do not forget these codes. a. Tap Set Installer PIN, and then enter the desired 5-digit PIN. b. Verify the PIN, and then tap Next. You are returned to the Set PIN page. c. Tap Set Master PIN, and then enter the desired 4-digit PIN. d. Verify the PIN, and then tap Next. You are returned to the Set PIN page. e. Tap Next to continue the wizard. 8. Run any desired diagnostic tests, and then tap Next. Note: Once installation is complete test the panel and sensors. See System Test on page 52. 16 ClareOne 9. Add desired Z-Wave devices to the panel. a. Tap Start. b. Connect to the project using the Clare mobile app. For full device addition and configuration, see the ClareHome App Guide (DOC ID 1750). 10. Tap Finish. ClareOne 17 ClareOne Panel menus Use the following information to understand and navigate the ClareOne panel. ClareOne menu bar The ClareOne panel menu bar options run along the bottom of the screen and features 4 icons with an Emergency button. This menu is available on any screen in the panel, allowing easy access for the panels features. Figure 8: Menu bar Table 2: ClareOne menu bar Icon Name Description Security The Security page allows the user to access and control their security system. Favorites The Favorites page allows the user to customize a page with all of their most used devices and scenes. Activity Settings The Activity page allows the user to see a list of security events for their security panel. For example, when the panel was armed. The Settings page allows a user access to panel settings and customizations. User and Installer settings are accessed through the Settings page. Emergency The Emergency page allows users easy access to contact their monitored central station. 18 ClareOne ClareOne status bar The status bar displays the panels current volume, cellular connection, WiFi, battery level, and time. Figure 9: Status bar Table 3: ClareOne status bar Icon Name Description

Volume The volume icon indicates if the panels volume is on/off. Cellular The cellular icon indicates the panels current cellular status. WiFi The WiFi icon indicates the panels current WiFi strength. Battery The battery icon indicates the panels current battery level. ClareOne 19 ClareOne quick settings menu The ClareOne quick settings menu allows the user access more detailed information on the date, battery percentage, time, cellular connection strength, door chime toggle, Voice toggle, WiFi network name and strength, volume slider, and screen brightness slider. Figure 10: Quick settings menu Quick settings menu display Battery: The battery icon displays the panels current battery percentage. Door Chime: The door chime On/Off buttons allow the user to enable/disable the panels chime when a sensor opens/closes. Voice: The voice On/Off buttons allow the user to enable/disable the panels annunciations. Wifi: The Wifi box displays the panels current WiFi status and connected network. Volume: The volume slider displays and allows the user to adjust the panels current volume. Screen Brightness: The screen brightness slider displays and allows the user to adjust the panels current brightness. 20 ClareOne To access the quick settings menu:

1. Tap and hold the status bar. 2. Swipe downward. To adjust the volume and brightness level:

1. Tap and slide volume/screen brightness indicator left (decreases volume/brightness) or right (increases volume/brightness). To enable/disable the door chime:

1. Tap On/Off. To enable/disable voice:

1. Tap On/Off. ClareOne 21 Security The Security menu badge allows a user to quickly access their ClareHome security control and sensors. Immediately, users see the state of their security system and sensors. Note: The security monitoring account must be created through the Clare Controls dealer. Figure 11: Security Security user management The panel allows for individual users and a duress code. See User Management on page 36 for full user creation and management information. Operating security The security panel allows the user to arm the panel in stay mode, arm the panel in away mode, disarm the panel, and contact their monitoring station in the case of an emergency. Arming the panel There are several things to note when arming the panel. The security system shall annunciate a distinct pulsating audible sound throughout the duration of the Exit Time to warn person(s) still within the premises that the exit period is in process. An audible annunciation, whose pulsating rate is distinctly different, shall sound during the last 10 seconds of the Exit Time to warn person(s) that the Exit Time is running out. 22 ClareOne The ClareOne panel supports Arm Stay and Arm Away (panel annunciation), and Silently Arm (no panel annunciation). When using Silently Arm, the exit time is doubled. Violation, restoral, and then a second violation of an entry/exit zone prior to the end of the Exit Time restarts the Exit Time. The panel does not allow the Exit Time to be restarted more than once. This feature is enabled by default. Duration of the additional Exit Time shall be doubled for that additional exit period only but shall not exceed 255 seconds. A distinct annunciation is produced upon entry to warn those entering the premises that the Entry Delay has started. The ClareHome application displays states for the panel (Armed, Disarmed, Alarmed, Sensors Faulted or Troubled). Refer to the ClareHome App Guide (DOC ID 1750) for additional information. The ClareHome application allows the user to Arm the ClareOne security panel from any remote location if internet service is available on the panel. Refer to the ClareHome App Guide (DOC ID 1750) for additional information. The siren sounds for up to 4 minutes if the panel has not been disarmed. After 4 minutes, the panel no longer sounds but remain in the alarm state. To arm the panel:

1. Tap the Security Badge icon

. 2. Tap Arm Away. Note: When arming the alarm, you are given a default time of 60 seconds. If more time is needed, tap Add 30 Seconds. or ClareOne 23 Tap Arm Stay. Notes panel. o When selecting Arm Stay, the user has the option to instantly arm the o Tap Cancel to stop the arming process, this requires a user PIN. 3. The device arms and must be disarmed using a set PIN. Armed Stay Armed Away 24 ClareOne To bypass a zone:

Note: If a zone (sensor) is faulted (open), the panel cannot be armed until the zone is either no longer faulted, or the zone is bypassed. 1. Tap the Security Badge icon

. 2. Select an arming method (Arm Stay or Arm Away). 3. Tap Confirm Bypass. 4. The panel continues to arm as normal. To arm the panel using a silent arm:

1. Tap the Security Badge icon

. 2. Tap the Silent arm On/Off button. 3. Tap the desired arming method. ClareOne 25 4. The panel continues to arm silently. Note: During a silent arm, the panel adds additional time and does not have an audible countdown (no beeps). To disarm the panel:

1. Tap the Security Badge icon

. 2. Tap Disarm. 3. Enter the PIN, and then tap Confirm. 26 ClareOne To silence a trouble condition:

1. Tap the Security Badge icon

. When there is a trouble condition active, the security tab displays a Trouble Badge and a Microphone icon

. 2. Tap the Badge icon to see a list of trouble conditions. 3. Tap the Microphone icon

, and then tap Silence to silence the trouble beeps for 12 hours. ClareOne 27 Favorites Figure 12: Favorites The Favorites page allows the user to add frequently used device and Scene tiles to the panel. Notes When there are no favorites added to the page, only 3 rows display. Once an icon is added to the last space in a row, additional rows are added. Icons keep their position when icons around them are removed or added. To add a tile to favorite:

1. Tap an empty tile, and then tap the Plus icon. 28 ClareOne 2. Tap the desired category. 3. Tap the Plus icon next to the desired device/Scene. The icon is added to the screen. ClareOne 29 To remove a tile from favorite:

1. Tap and hold the desired icon. 2. Tap Yes. 30 ClareOne Activity Figure 13: Activity The Activity page displays a list of the security events. This list includes the time and state or action of the panel (armed, disarmed, troubled, and faulted). Note: The panel takes snapshots when activity occurs, or whenever a PIN code is entered. Tapping the snapshot enlarges the image. Table 4: ClareOne activity icons Icon Name Description Delete The delete icon allows the user to delete a security event from the activity list. To delete an event from the activity list:

1. Tap the Delete icon

. The event is deleted. ClareOne 31 Settings Figure 14: Settings The Settings page allows the user access to modify panel settings. The below items are setting options the user can view and modify. The Display page allows the user access to adjust screen settings. Display Figure 15: Display 32 ClareOne Display settings Display Timeout: This setting allows the user to adjust the length of time before the screen times out. Screen Cleaning: This setting allows the user 1 minute to clean the panels screen. During this time, the screen is not touch sensitive. Temperature Mode: This setting allows the user to select Fahrenheit or Celsius for their thermostat display. Auto Wake: This setting allows the user to use the panels PIR sensor to wake the panel from a time out. When set to Off, the panel does not wake when it senses motion. User Settings The User Settings page hosts a sub menu of user settings. Note: The Master PIN is required to access User Settings. Figure 16: User Settings For full User Settings, see User and Installer Settings on page 35. ClareOne 33 34 Installer Settings The Installer Settings page hosts a sub menu of advanced settings. Note: The Installer Settings page can only be accessed with the Installer PIN. Figure 17: Installer Settings For full Installer Settings, see User and Installer Settings on page 35. The About page displays panel specific information including the firmware, hardware versions, and network settings. About Figure 18: About ClareOne User and Installer Settings The User and Installer Settings pages are sub-menus of Settings. The User Settings page hosts settings for the master user and the Installer Settings page hosts advanced settings for the installer. The User Settings menu has access to User Management and the Installer Settings menu has access to Panel Reset, and Demo Mode. Both pages allow access to WiFi management, Time Zone Settings, Security & Arming, Sensor Management, Restart, System Test, and Check for Updates. Figure 19: User Settings Figure 20: Installer Settings ClareOne 35 User Management Note: User Management is only accessible in the User Settings menu. The User Management page allows the user to add, modify, and remove panel users. Figure 21: User Management To add a user:

1. Tap the Settings icon

. 3. Tap Add User. 2. Tap User Settings, enter the master PIN, and then tap User Management. 36 ClareOne 4. Select User (there are 3 user types). User types Master: The master user has access to all User Settings and is set by default. Note: The Master User can only be modified, a second master user cannot be added. Duress Code: A user code that sends an emergency alert to the monitored central station. Notes enabled. Only 1 duress code can be added to the panel. Duress is disabled by default. Once a Duress user is created, duress is User: A basic panel user. This user has access to security controls and basic panel operation. 5. Select the users name. or ClareOne 37 Tap Custom Name, enter the desired name, and then tap Next. 6. Enter a user passcode, and then tap Next. 7. Confirm the passcode, and then tap Next. 38 ClareOne 8. Select the expiration date. (1 hour, 4 hours, 8 hours, 24 hours, 7 days, or unlimited) 9. Tap Save. To create a duress code:

Notes enabled. 1. Tap the Settings icon

. 3. Tap Add User. Only 1 duress code can be added to the panel. Duress is disabled by default. Once a Duress user is created, duress is 2. Tap User Settings, enter the master PIN, and then tap User Management. ClareOne 39 4. Select Duress Code. Note: The ClareOne panel only supports one Duress user. 5. Enter the desired code, and then tap Next. 6. Confirm the passcode, and then tap Next. 7. Tap Save. 40 ClareOne To modify a user/duress code:

1. Access User Management. Settings > User Settings >Enter master PIN > User Management 2. Select the desired user/duress, and then tap the Edit User icon. 3. Select the desired field to edit. To remove a user:

1. Access User Management. Settings > User Settings >Enter master PIN > User Management ClareOne 41 2. Tap the Delete icon next to the desired user/duress. 3. Confirm by tapping Delete. WiFi Figure 22: WiFi The WiFi page allows the user/installer access to the available WiFi networks and their corresponding strengths. To change WiFi networks:

1. Tap the Settings icon

. 2. Tap User Settings, enter the master/installer PIN, and then tap User Management WiFi. 3. Tap on the desired WiFi network, and then enter the password as prompted. 4. Tap OK. The panel is now on the desired WiFi network. Note: Tap the Info icon information. next to the connected network to view specific 42 ClareOne To set the panel to AP Mode:

AP Mode allows the user to set their panel in AP mode to use the Clare Controls Install Assist app. Once turned on, the user sees the panels broadcasted network and a randomized passcode. Note: This passcode is random at each generation. 1. Tap Settings, and then tap User Settings/Installer Settings. 2. Enter the Master/Installer PIN, and then tap WiFi. 3. Tap AP Mode, and then tap ON. The panel is now in Ap mode. 4. Tap Off to exit AP mode and reconnect to the Local Area Network. The Time Zone page allows the user/installer access to select/change the time zone. Time Zone Figure 23: Time Zone ClareOne 43 To select a time zone:

1. Tap Settings, and then tap User Settings/Installer Settings. 2. Enter the Master/Installer PIN, and then tap Time Zone. 3. Tap the Select Time Zone drop-down. 4. Scroll up or down to set the desired zone, and then tap Save. Security & Arming The Security & Arming page allows the user/installer to modify security settings. Adjusting delay times, volume, and chime settings. Note: These are advances settings, we only recommend adjusting them if the user/installer is familiar with security settings. Figure 24: Security & Arming 44 ClareOne Security & Arming settings Secure Arming: When enabled this setting requires that the user enter a PIN to arm the security panel. Transmission Delay: The time in seconds that the panel waits if an alarm is triggered before sending a transmission to the security central station. Exit Delay: The amount of time in seconds the panel waits for a user to exit the building before arming. Swinger Shutdown: The number of times that the panel ignores a repeated sensor trigger during an egress (false alarm). Cross Zoning: This setting links 2 or more sensors together. If one of the sensors is tripped, and another sensor in that cross zone is tripped within the set time, an alarm is triggered. Voice: This setting adjusts whether the panel annunciates zone statuses. Chime: This setting enables/disables chimes for zone entry. Tamper Enable: This setting enables/disables panel tamper. Auto Armed Stay: This setting enables/disables the ignore armed stay defaults. When enabled, armed away sets to arm stay if there is no egress. To modify security and arming settings:

1. Tap Settings, and then tap User Settings/Installer Settings. 2. Enter the Master/Installer PIN, and then tap Security & Arming. 3. Tap on the field +/- icon, or Off/On buttons. ClareOne 45 Sensor Management The Sensor Management page allows the user/installer to add, modify, and remove panel sensors. For a full sensor list and individual sensor settings, see ClareOne Sensors Integration Notes (DOC ID 1931). Figure 25: Sensor Management 1. Tap Settings, and then tap User Settings/Installer Settings. 2. Enter the Master/Installer PIN, and then tap Sensor Management. To add a sensor:

3. Tap Add Sensor. 46 ClareOne 4. Select Learn Mode. 5. Select the type of sensor. 6. Trip the physical sensor. For example, move the doors sensor and magnet away from each other. features. 7. Select a name for the sensor, and then configure any desired sensor 8. Tap Sensor List to see the sensor in the list. ClareOne 47 To modify the sensor:

1. Access Sensor Management. (Settings > User/Installer Settings > Enter user/installer PIN > Sensor Management). 2. Tap the Edit Sensor icon. 3. Select the desired field to edit. To remove a sensor:

1. Access Sensor Management. (Settings > User/Installer Settings> Enter user/installer PIN > Sensor Management). 48 ClareOne 2. Tap the Delete icon next to the desired sensor. 3. Confirm by tapping Delete. To create the Cross-Zone Group:

Cross Zoning links 2 or more sensors together. If one of the sensors is tripped, and another sensor in that cross zone is tripped within the set time in this field, an alarm is triggered. Note: This is an advanced feature. We do not recommend using this option unless familiar with it. 1. Access Sensor Management. (Settings > User/Installer Settings > enter user/installer PIN > Sensor Management). ClareOne 49 2. Tap the Edit Sensor icon. 3. Scroll down to view Cross-Zone, and then tap Enabled. 4. Repeat steps 2 through 3 for each zone to be added to the cross-zone. 50 ClareOne Modifying sensor settings Each ClareOne sensor can be adjusted for user preference. Use the steps below to access Sensor Management. For full sensor setting information, see ClareOne Sensors Integration Notes (DOC ID 1931). Note: These settings should not be adjusted without proper security experience and knowledge. Only modify these settings if you are familiar with them. To modify a sensors settings:

1. Access Sensor Management. (Settings > User/Installer Settings > Enter user/installer PIN > Sensor Management). 2. Tap the Edit Sensor icon. 3. Select the desired field to edit. ClareOne 51 Restart Figure 26: Restart The Restart button allows the user/installer to restart the ClareOne panel. Note: During the restart, the panel is not functional. Alarms and sensors are not active. To restart the panel:

1. Tap Settings, and then tap User Settings/Installer Settings. 2. Enter the Master/Installer PIN, and then tap Restart. Confirm by tapping Restart Now. System Test Notes proper function. The System Test page allows the user/installer access to test different functions of the panel to help identify and correct problems. Run tests to verify that the panel is functioning correctly after final panel installation. The panel should be tested after installation as well as weekly to ensure When testing the panel, verify that the panel is powered by battery only. Unplug the panel from the wall outlet, and then perform the desired tests. Smoke detectors should always be checked monthly and after an alarm. 52 ClareOne Figure 27: System test To test the panel:

1. Unplug the panel from the wall outlet. no current alarms. 3. Fault/open one of the paired sensors. 2. Look at the displayed panel state, verify that it is in normal standby mode with The panel vocalizes that the sensor is not ready, and the faulted sensor is now marked not ready on the Security page. 4. Access the panels System Test page. Settings > User/Installer Settings > Enter user/installer PIN > System Test 5. Tap and run the desired test. See following tests list for test definition. ClareOne 53 Cellular Test Figure 28: Cellular Test The Cellular Test page displays the panels current cellular information. Sensor Test Figure 29: Sensor Test The Sensor Test page allows the user to check each sensor on their system. Triggering the sensor verifies that the sensor is currently communicating with the panel. 54 ClareOne Siren Test Figure 30: Siren Test The Siren Test page allows the user to check that a siren is working. Touchscreen The Touchscreen page allows the user to verify that all panel display areas are touch sensitive. Note: To exit the touchscreen test, tap the same spot 3 times. Figure 31: Touchscreen ClareOne 55 WiFi Test The WiFi Test page allows the user/installer to see their connected WiFi and its status. Note: This test may take up to 60 seconds. Figure 32: WiFi Test Check for Updates The feature allows the user/installer the ability to check for panel updates. This is used when an update has been dismissed or if the user is unsure of their current panel firmware. Notes:

Check for updates is available in both User and Installer Settings. The panel auto-prompts the user to update when updates become available. Figure 33: Check for Updates 56 ClareOne To check for updates:

1. Tap Settings, then tap User/Installer Settings. 2. Enter the Master/Installer PIN as prompted. 3. Tap Check for Updates. Note: If the panel is up to date you are not prompted to update. 4. Tap Update Now. ClareOne 57 The update process begins. 5. Once completed, leave Update Complete screen. Tap Settings or the desired page. Panel Reset Notes This feature allows the user to default the panel. Panel Reset is only available in Installer Settings. When performing a panel reset, the panel loses all configured zones, users, and time zone settings. 58 ClareOne Figure 34: Panel Reset To reset the panel:

1. Tap Settings, then tap Installer Settings. 2. Enter the Installer PIN as prompted. 3. Tap Panel Reset. 4. Read through the warning popover, and then tap Panel Reset. Demo Mode The mode allows the user to see a working demo of the panel. The user can add and remove favorite tiles, manage security, and see events. Note: Demo Mode is only available in Installer Settings. ClareOne 59 Figure 35: Demo Mode To enter Demo Mode:

1. Tap Settings, then tap Installer Settings. 2. Enter the Installer PIN as prompted. 3. Tap Demo Mode. 4. Tap tiles and icons to operate the corresponding devices. To exit Demo Mode:

1. Swipe the top bar downward. 2. Tap Exit Demo Mode, and then the panel restarts. 60 ClareOne Emergency The Emergency button is always available on the Menu bar. This button gives the user instant access to emergency options. Use this button to contact the monitored central call station for an emergency. Figure 36: Emergency options Pressing the button takes the user to the Emergency screen, shown in Figure 37:

Emergency options. The user then selects their emergency type. Emergency options The Emergency screen features 3 options: Police Panic, Fire Panic, and Auxiliary Panic. The auxiliary and police emergencies also have a Silent Panic option. The Silent Panic option allows the user to send an auxiliary or police panic without sound. This option returns the user to the home screen, and then they are contacted via phone by the monitored central call station. Figure 37: Emergency options ClareOne 61 Police Panic This button calls the monitored alarm station with a police emergency. Once pressed, it dials for the user. When the station answers, the screen changes, and the user can communicate with them through two-way voice. Note: When the station is called using a silent panic, two-way communication is not available. Figure 38: Emergency Police Panic Figure 39: Emergency Police connection 62 ClareOne Fire Panic This button sends an immediate fire panic to the central station. Figure 40: Emergency Fire Panic Auxiliary Panic This button calls the monitored alarm station with an auxiliary emergency. Once pressed, it dials for the user. When the station answers, the screen changes, and the user can communicate with them through two-way voice. Note: When the station is called using a silent panic, two-way communication is not available. Figure 41: Emergency Auxiliary Panic ClareOne 63 Figure 42: Emergency Auxiliary connection 64 ClareOne Basic operation This section covers the basic operation of the ClareOne Panel, including terms and maintenance recommendations. Panel states The ClareOne Panel has multiple states. Each state has a different effect on the panel and user access. Normal Standby: This is the normal state of the panel. In this state everything is accessible for the user/installer when using the proper PIN codes. No alarms or warnings are present. Alarm: The panel is experiencing an alarm. The central station is notified according to transmission time defined in Security & Arming, see page 44. Note: The central station is only notified if the user has monitoring. Alarm Test: The panels alarm should be tested regularly; it is recommended once a week. Use the Siren Test to check that the siren is working. See System Test, on page 52. This test does not call alert the central station, it is a local test. Trouble: The panel is currently experiencing a trouble condition. For example, a sensor battery is dead. For a list of all trouble conditions, see Trouble Conditions, on page 76. Trouble Silence: This silences the beeping due to the trouble state. Trouble Silence is in effect for 12 hours, and then the trouble beeping continues. The ClareOne Panel features an LED at the bottom center, see Figure 1:

ClareOne Panel - front on page 3. The LED reflects the state of the panel. Panel LED Blue Yellow Red Off LED Color Panel State Panel is ready. Panel is in trouble/not ready. Panel is in alarm. Panel is running on battery power or there is no power and the panel is off. ClareOne 65 Maintenance The panel should be used and tested weekly. Testing should include validating communication between sensors and panel, verifying the alarm functions properly, validating operation on battery, and checking that communication networks are operational. For panel and sensor testing, see System Test, on page 52. For battery maintenance, see Panel battery specifications and maintenance, on page 11. Smoke detector considerations The ClareOne panel does not have any direct wiring options to connect and monitor smoke detectors. The ClareOne Smoke Sensor uses wireless connectivity to the panel. Pressing the test button on the smoke sensor will sound the siren in the sensor as well as alert the panel. All smoke detectors should be regularly checked and tested. In the case of a low battery in the smoke sensor, a notification will be sent to the panel. For more details on testing the smoke sensor, refer to the smoke sensors manual. WARNING: THIS UNIT INCLUDES AN ALARM VERIFICATION FEATURE THAT WILL RESULT IN A DELAY OF THE SYSTEM ALARM SIGNAL FROM THE INDICATED CIRCUITS. THE TOTAL DELAY (CONTROL UNIT PLUS SMOKE DETECTORS) SHALL NOT EXCEED 60 SECONDS. NO OTHER SMOKE DETECTOR SHALL BE CONNECTED TO THESE CIRCUITS. AVERTISSEMENT: CET APPAREIL COMPREND UNE FONCTION DE VRIFICATION D'ALARME QUI RSULTERA PAR UN RETARD DU SIGNAL D'ALARME DU SYSTME DES CIRCUITS INDIQUS. LE RETARD TOTAL

(UNIT DE COMMANDE PLUS DTECTEURS DE FUME) NE DOIT PAS DPASSER 60 SECONDES. AUCUN AUTRE DTECTEUR DE FUME NE SERA CONNU CES CIRCUITS. 66 ClareOne Contact In the event of panel trouble, contact the local dealer or monitoring center listed below. Local Dealer Phone Number: _______________________________ Local Dealer Email: _______________________________________ Monitoring Center Phone Number: ___________________________ NOTE TO INSTALLER:

PLEASE ATTACH BUSINESS CARD OR STICKER WITH CONTACT INFO HERE If there is no information provided above, contact:

Clare Technical Services 941.404.1072 ClareSupport@clarecontrols.com ClareOne 67 Evacuation plan It is recommended that everyone have an evacuation plan to get away safely in the event of a fire or emergency. Create an evacuation plan for safety. See the National Fire Protection Associations (NFPA) evacuation information. https://www.nfpa.org/Public-Education/Staying-safe/Preparedness/Escape-

planning NFPA has recommended the following planning tips and action plans:

Escape planning tips Pull together everyone in your household and make a plan. Walk through your home and inspect all possible exits and escape routes. Households with children should consider drawing a floor plan of your home, marking two ways out of each room, including windows and doors. Also, mark the location of each smoke alarm. A closed door may slow the spread of smoke, heat and fire. Install smoke alarms in every sleeping room, outside each sleeping area and on every level of the home. NFPA 72, National Fire Alarm Code requires interconnected smoke alarms throughout the home. When one sounds, they all sound. When you walk through your plan, check to make sure the escape routes are clear and doors and windows can be opened easily. Choose an outside meeting place (i.e. neighbor's house, a light post, mailbox, or stop sign) a safe distance in front of your home where everyone can meet after they've escaped. Make sure to mark the location of the meeting place on your escape plan. Go outside to see if your street number is clearly visible from the road. If not, paint it on the curb or install house numbers to ensure that responding emergency personnel can find your home. Have everyone memorize the emergency phone number of the fire department. That way any member of the household can call from a neighbor's home or a cellular phone once safely outside. If there are infants, older adults, or family members with mobility limitations, make sure that someone is assigned to assist them in the fire drill and in the event of an emergency. Assign a backup person too, in case the designee is not home during the emergency. 68 ClareOne If windows or doors in your home have security bars, make sure that the bars have emergency release devices inside so that they can be opened immediately in an emergency. Emergency release devices won't compromise your security -

but they will increase your chances of safely escaping a home fire. Tell guests or visitors to your home about your family's fire escape plan. When staying overnight at other people's homes, ask about their escape plan. If they don't have a plan in place, offer to help them make one. This is especially important when children are permitted to attend "sleepovers"

at friends' homes. See NFPA's "Sleepover fire safety for kids" fact sheet. Be fully prepared for a real fire: when a smoke alarm sounds, get out immediately. Residents of high-rise and apartment buildings may be safer

"defending in place."

Once you're out, stay out! Under no circumstances should you ever go back into a burning building. If someone is missing, inform the fire department dispatcher when you call. Firefighters have the skills and equipment to perform rescues. Put your plan to the test realistic as possible. disability. Practice your home fire escape plan twice a year, making the drill as Make arrangements in your plan for anyone in your home who has a Allow children to master fire escape planning and practice before holding a fire drill at night when they are sleeping. The objective is to practice, not to frighten, so telling children there will be a drill before they go to bed can be as effective as a surprise drill. It's important to determine during the drill whether children and others can readily waken to the sound of the smoke alarm. If they fail to awaken, make sure that someone is assigned to wake them up as part of the drill and in a real emergency situation. If your home has two floors, every family member (including children) must be able to escape from the second floor rooms. Escape ladders can be placed in or near windows to provide an additional escape route. Review the manufacturer's instructions carefully so you'll be able to use a safety ladder in an emergency. Practice setting up the ladder from a first floor window to make sure you can do it correctly and quickly. Children should only practice with a grown-up, and only from a first-story window. Store the ladder near the window, in an easily accessible location. You don't want to have to search for it during a fire. ClareOne 69 Always choose the escape route that is safest the one with the least amount of smoke and heat but be prepared to escape under toxic smoke if necessary. When you do your fire drill, everyone in the family should practice getting low and going under the smoke to your exit. Closing doors on your way out slows the spread of fire, giving you more time to safely escape. In some cases, smoke or fire may prevent you from exiting your home or apartment building. To prepare for an emergency like this, practice

"sealing yourself in for safety" as part of your home fire escape plan. Close all doors between you and the fire. Use duct tape or towels to seal the door cracks and cover air vents to keep smoke from coming in. If possible, open your windows at the top and bottom so fresh air can get in. Call the fire department to report your exact location. Wave a flashlight or light-colored cloth at the window to let the fire department know where you are located. 70 ClareOne Glossary Term Bypass Duress code Cross zone Faulted Zone Definition A state used to arm the security system when a zone (sensor) is faulted (open). A code that sends an emergency alert to the monitored central call station. This setting links 2 or more sensors together. If one of the sensors is tripped, and another sensor in that cross zone is tripped within the set time in this field, an alarm is sent. The state of a zone (sensor) that is open, low on battery, or in any state other than ready. The name of a security sensor. ClareOne 71 The below items are included in the ClareOne manual for user convenience. Appendices Quick reference...73 Trouble conditions...76 Panel zone list tracking...77 Sensor installations and specifications ...79 72 ClareOne Quick reference The following information on the ClareOne panel is provided in quick reference form for user convenience. Table 5: Quick reference Feature Quick reference info Exit Delay Exit Time Restart Auto Armed Stay Entry Delay Exit Delay is the time in seconds that the panel waits if an alarm is triggered before sending a transmission to the security central station. This feature can be found and modified in Security & Arming

(Settings > Installer Settings > Security & Arming). Edit exit delay on each entry zone by tapping the pencil icon next to each entry zone. The Exit Time Restart feature allows the panel user time to correct any accidental zone openings during the alarm process. Exit time is automatically restarted if an entry zone is opened and closed 2 times during the exit delay. If the zone is still open when the exit delay expires, a zone alarm is triggered, and then the entry delay is initiated. If the panel is not disarmed during the abort window, an alarm is sent to the central station. This setting enabled/disables the ignore armed stay defaults. When this feature is enabled, armed away sets to arm stay if there is no egress (exit via an entry zone). This feature can be found and modified in Security & Arming

(Settings > Installer Settings > Security & Arming). Entry Delay is the time in seconds that the panel waits when an alarm is triggered for the panel to be disarmed before sending a transmission to the security central station. This feature can be found and modified in Sensor Management

(Settings > Installer Settings > Sensor Management). Edit entry delay on each entry zone by tapping the pencil icon next to each entry zone. Progress Annunciation (enter) An audible alert is provided upon entering the premises through an entry zone while the panel is armed. The panel must be disarmed within the entry delay window or the alarm is sent to the central station. System Acknowledgement The ClareOne security widget/icon must be added to the ClareHome apps Favorites/Home page in order to view ClareOne alarm panel status. Refer to the ClareHome App Guide (DOC ID 1750) for additional information. Remote Arming Transmission Delay The ClareOne security widget/icon must be added to the ClareHome apps Favorites/Home page in order to remotely arm the ClareOne security panel. Refer to the ClareHome App Guide (DOC ID 1750) for additional information. The time in seconds that the panel waits when an alarm is triggered before sending a transmission to the security central station. This feature can be found and modified in Security & Arming

(Settings > Installer Settings > Security & Arming). ClareOne 73 Disarm (abort) Alarms may be silenced by entering a single user PIN. The panel alarm silences after entering the first PIN digit but will resume if PIN entry is aborted. Use of duress feature Duress Code Cross Zoning Swinger Shutdown Fire Alarms Refer to Operating Security on page 22. This feature enables/disables the ability to use a duress code. Duress codes may still be created in User Settings. This feature can be found and modified in Security & Arming

(Settings > Installer Settings > Security & Arming). Master PIN users may create, edit or delete the Duress user. Only one duress user PIN is allowed. Ensure Duress Code operation is enabled in Security and Arming settings, it is disabled by default. This feature can be found and modified in Sensor Management

(Settings > Installer Settings > Sensor Management). Links 2 or more sensors together. If one of the sensors is tripped, and another sensor in that cross zone is tripped within the set time in this field, an alarm is triggered. This feature can be found and enabled/disabled in Security & Arming

(Settings > Installer Settings > Security & Arming). The number of times that the panel ignores a repeated sensor trigger during an egress (false alarm). This feature can be found and modified in Security & Arming

(Settings > Installer Settings > Security & Arming). Fire verification is done in the available ClareOne smoke detector. Under normal condition, the sensor checks the chamber every 4 seconds for smoke. Upon the first instance of smoke detection, the sensor doubles the frequency that it checks the chamber to every 2 seconds. The smoke sensor sounds the siren and triggers an alarm within 10 seconds of reaching the mandated alarm levels. System Test 1. The installer should complete installation of all alarm zones and record them according to zone # and location in the provided chart. Refer to page 77 or to ClareOne Panel Zone Tracking (DOC ID 1930). 2. The installer should verify at the panel that all zones are operating System Test 3. The installer should ensure that all zones are recorded at the accordingly. central station. 4. The installer should contact the central station according to central station testing policy and inform them that they are initiating a test for the specific account. Account information is recorded and maintained by the installation company, aka the "Dealer". 5. The installer should test alarm delivery of all zones to the central station according to the individual central station testing policy. 74 ClareOne 6. The installer should record all test results for the dealer and homeowner/user records. 7. The installer should contact the central station according to central station testing policy and inform them that they have completed testing for the specific account. ClareOne 75 This is a list of all possible trouble conditions for the panel and zones/sensors. Trouble conditions Table 6: Trouble conditions Condition Description Audible alert Zone(s) Low Battery The sensor/zone has a low battery. Zones low battery Missing Battery The panel battery is not detected or installed. No battery CS Comm Fail Communication to the alarm monitoring station is lost. CS comm fail Panel Wall Tamper The panels tamper has been activated. Panel wall tamper Zone(s) Tamper The zones/sensors tamper has been activated. Zones tamper Zone(s) Alarm One or more zone/sensor is in an alarm. Siren sound AC Power Fail AC power is lost/disconnected. AC power fail Panel Low Battery The panels battery charge is low. Panel low battery Ethernet Trouble Ethernet or WiFi connection is lost. Ethernet trouble Zone(s) Trouble The zone/sensor has lost communication with the panel. Zone Lost Supervisory 76 ClareOne Panel zone list tracking Print these pages out for the installer to use for panel zone tracking. For a separate copy of this sheet, see ClareOne Panel Zone Tracking (DOC ID 1930). Zone # Name Zone # Name 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 ClareOne 77 Zone # Name Zone # Name 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 78 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 ClareOne Sensor installations and specifications Note: The maximum distance over which a sensor and the panel can communicate may be reduced when the equipment is installed in a typical home. Placement of the sensor, building materials and construction, location of mirrors and other RF interfering/blocking devices can all reduce the overall range. It is best to test stationary sensors (door/window, motion, CO, smoke, etc.) with the panel at their actual installation location in order to make sure they will function properly before final installation is complete. The panel provides feedback on the signal strength of a sensor, which can be found under the Sensor Management screen, as shown below. It is recommended that sensors have at least 3 bars of signal strength in their final installation location. If you are not able to achieve at least 1 bar, try to reposition the sensor and check environmental variables to achieve a better signal strength. Mirrors, glass, and appliances between the sensor and the panel can all affect signal strength. Anything in the way of direct line of sight shortens the length the signal can reliably travel. Objects have different impacts on the signal depending on their material. Some materials are easier to pass through for example, plaster is easier to penetrate than metal foil. ClareOne 79 80 ClareOne

Clare Controls Model: CLR-C-PNL Residential Burglar and Fire Alarm System Battery Manufacturer: Guangdong Pow-Tech New Power Co., Ltd Battery Model: PT-PCM ETL Listed to UL , UL , UL , ULC C, ULC S, & ULC S

-R=

. INSTALLATION ONLY BY A TRAINED INSTALLER For Installation information including Mounting and Wiring Diagrams refer to DOC- and DOC-. This equipment should be installed in accordance with Chapter of the National Fire Alarm and Signaling Code, ANSI/NFPA , (National Fire Protection Association, Batterymarch Park, Quincy, MA ). Test the system at least once per week. This system is to be checked by a qualied technician at least every years. This device complies with part of the FCC Rules. Operation is subject to the following two conditions:

() This device may not cause harmful interference, and

() this device must accept any interference received, including interference that may cause undesired operation. FCC ID: ACI-C-PNL Contains FCC IDs: XMRECV & AATL-A-SR Label Location

Date: 2019/11/21 TO: Federal Communication Commission Equipment Authorization Branch 7435 Oakland Mills Road Columbia, MID 21046 Regarding: FCC ID: 2Ac91-C1-PNL1 To whom it may concern:

We, the undersigned, hereby authorize SGS-CSTC Standards Technical Services Co., Ltd. (SGS) Shenzhen Branch and Joyce Shi in SGS-CSTC Standards Technical Services Co., Ltd. (SGS) Shenzhen Branch to act on our behalf in all manners relating to application for equipment authorization with respect to the FCC ID above, including signing of all documents relating to these matters. Any and all acts carried out by the agent on our behalf shall have the same effect as acts of our own. We, the undersigned, hereby certify that we are not subject to a denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 853(a). Where our agent signs the application for certification on our behalf, | acknowledge that all responsibility for complying with the terms and conditions for Certification, as specified by SGS North America, Inc., still resides with Clare Controls This authorization is valid until further written notice from the applicant. Print Name: Brett Price Title: President On behalf of Company: Clare Controls Telephone: (941) 328-3991 E-mail: brett.price@clarecontrols.com Signature:

To:

Federal Communications Commission Office of Engineering and Technology Laboratory Division 7435 Oakland Mills Rd. Columbia MD 21046 From: Clare Controls 7519 Pennsylvania Av Suite 104 Sarasota 34243 Florida United States Regarding: Confidentiality Request regarding application for FCC /D: 2acgI-c1-PNL1 LONG TERM CONFIDENTIALITY Pursuant to 47 CFR Section 0.459 and 0.457 of the commission's rules, the applicant hereby requests confidential treatment of the documents listed below, associated with the certification application referenced above. Schematic(s) Block Diagrams Operational Descriptions The documents above contain proprietary information not released to the public. Public disclosure of this information may prove harmful to the business of the applicant. SHORT TERM CONFIDENTIALITY Additionally, the applicant requests the following documents be held confidential for [180] days from the grant date. If the device is marketed within aforementioned days of the Grant Date, the applicant will notify the TCB per FCC KDB 726920 D01 Confidentiality Request Procedures. External Photos internal Photos Test Setup Photos User manual(s) Sincerely, Print Name: Brett Price Title: President On behalf of Company: Clare Controls Telephone: (941) 328-3991 E-mail: brett.price@clarecontrols.com