Quick Start Guide step1 Place your new ClearCaptions Blue phone near a power outlet and a wired or wireless internet access point. If youll be using your own phone service, your Blue phone will also need to be located near a phone jack. Power outlet Wired or wireless router Phone jack step2 Remove the ClearCaptions Blue phone body, handset, cords and phone stand from the box. Handset Cord Phone Cord Ethernet Cord Power Cord Phone Stand Handset ClearCaptions Blue phone body Were here to help! Call us at 866-868-8695 step3 1 Insert the phone stand into one of two pairs of slots on the back of the phone body. The stand should snap into place when fully inserted. Insert stand. 2 SNAP!
Stand snaps into place. SNAP!
Want to wall -mount your phone?
See the enclosed wall-mount instructions. 3 Phone rests on inserted stand. step4 Remove the protective cover from the display screen. Were here to help! Call us at 866-868-8695 step5 Plug the black power cord into the rear of the phone body. Insert the other end into an electrical outlet. Feed through stand and plug into an outlet. step 6 Your ClearCaptions Blue will guide you through the last few steps. The ClearCaptions Blue has a touch screen. When you see the Start button, tap it. When youre finished with a step, tap the Next button. Log in when asked. Were here to help! Call us at 866-868-8695 step 7 Thats it! Now, you can place your first captioned phone call. Check marks tell you where you are in the set up process. Need help? Tap this icon to instantly connect to customer support. Or dial customer support directly at 866-868-8695 When you get to the end of the set up process, you can take a tour of the phone or just get started. TM 2018 ClearCaptions LLC. All rights reserved. ClearCaptions, the ClearCaptions logo, the CC phone icon, blue, WordsMatter. and Get the whole conversation are trademarks of ClearCaptions LLC. All other product or service names mentioned herein, are the trademarks or registered trademarks of their respective owners. TM SAVE Regulatory Compliance and Warranty Information RESPONSIBLE PARTY FOR REGULATORY COMPLIANCE ClearCaptions, LLC 3001 Lava Ridge Court, Suite #100 Roseville, CA 95661 PART 68 OF FCC RULES INFORMATION This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the back of this equipment is a label that contains, among other information, a product identifier US: 7FLTE01ACC0031. If requested, this number must be provided to the telephone company. Applicable cortication jack Universal Service Order Codes for this equipment:
RJ11 for PSTN connection A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug, is provided with the product. It is designed to be connected to a compatible modular jack that is also compliant. See the Set-Up Wizard and Quick Start Guide for installation and user instructions for details. The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for the product is part of the product identifier that has the format US: 7FLTE01ACC0031. The digits represented by 01A are the REN without a decimal point (e.g., 03 is a REN of 0.3). If this equipment, ClearCaptions blue, causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isnt practical, 2 the telephone company will notify you as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this equipment, ClearCaptions blue, for repair or warranty information, please contact ClearCaptions Customer Support at 1-866-868-8695. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment, ClearCaptions blue, does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. Data Equipment Ethernet, RJ11 = PSTN telephone, RJ 9 handset ALLOWING THIS EQUIPMENT TO BE OPERATED IN SUCH A MANNER AS TO NOT PROVIDE FOR PROPER ANSWER SUPERVISION IS A VIOLATION OF PART 68 OF THE FCCS RULES. PROPER ANSWER SUPERVISION IS WHEN:
A. This equipment returns answer supervision to the public switched telephone network (PSTN) when DID calls are:
Answered by the called station Answered by the attendant 3 Routed to a recorded announcement that can be administered by the customer premises equipment (CPE) user. Routed to a dial prompt B. This equipment returns answer supervision on all DID calls forwarded to the PSTN. Permissible exceptions are:
A call is unanswered A busy tone is received A reorder tone is received As an Electrical Safety Advisory, this equipment does require an AC power adaptor and use of a surge protector is recommended. When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids, which provide adequate shielding to RF energy commonly emitted by digital devices. WHEN PROGRAMMING EMERGENCY NUMBERS AND (OR) MAKING TEST CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to the dispatcher the reason for the call. 2) Perform such activities in the off-peak hours, such as early morning or late evenings. To comply with state tariffs, the telephone company must be given notification prior to connection. In some states, the state public utility commission, public service commission or corporation commission must give prior approval of connection. PART 15 OF FCC RULES INFORMATION This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful 4 interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. CAUTION: As with any phone connected to the PSTN, privacy of communication may not be ensured when using this phone. CAUTION: ClearCaptions is responsible for ensuring the phone is compliant with FCC regulations. Any physical changes or modifications made to the phone must be approved by ClearCaptions, otherwise you may no longer be able to use the phone. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Relocate the physical position of the devise; antenna is located inside the phone. Relocate the equipment to create more space between the equipment and receiver. Plug the equipment into a different outlet then the receiver. Consult the dealer or an experienced radio/TV technician for help. The phone is prohibited from use as a radio device for eavesdropping for the purpose of overhearing or recording the private conversations of others unless such use is authorized by all of the parties engaging in the conversation, or for use by any law enforcement officers conducted under lawful authority. FCC RF Exposure Warning:
This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. 5 To comply with FCC RF exposure requirements, the base unit and the wireless access point must be installed and used such that parts of the users body other than the hands are maintained at a distance of approximately 20cm (8 inches) or more. These products may not be collocated or operated in conjunction with any other antenna or transmitter. NOTICE:
FCC ID can be found on the labels placed on the bottom/back of the unit. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the companys inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (tele-phone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. WARNING: Users should not attempt to make such connections them-
selves, but should contact the appropriate electrical inspection authority, or electrician, as appropriate. 6 WARRANTY AND SERVICE INFORMATION:
The following warranty and service information applies only to products purchased and used in the U.S. For warranty information in other countries, please contact your local retailer or distributor. Limited Warranty: ClearCaptions, LLC (ClearCaptions) warrants to the original consumer purchaser that, except for limitations and exclusions set forth below, this product shall be free from defects in materials and workmanship for a period of one (1) year from the activation date of ClearCaptions telephone captioning service (Warranty Period). The obligation of ClearCaptions under this warranty shall be at ClearCaptions option, without charge, of any part or unit that proves to be defective in material or workmanship during the Warranty Period which may include, repair or replacement of the ClearCaptions blue phone with a new or refurbished device. In the event there are FCC regulations which prevent ClearCaptions from issuing you a replacement ClearCaptions blue phone, ClearCaptions may provide you with a different ClearCaptions model as a replacement. Exclusions from Warranty: This warranty applies only to defects in factory materials and factory workmanship. Any condition caused by accident, abuse, misuse or improper operation, violation of instructions furnished by ClearCaptions, destruction or alteration, improper electrical voltages or currents, or repair or maintenance attempted by anyone other than ClearCaptions or an authorized service center, is not a defect covered by this warranty. Telephone companies manufacture different types of equipment and ClearCaptions does not warrant that its equipment is compatible with the equipment of a particular phone company. Implied Warranties: Under state law, you may be entitled to the benefit of certain implied warranties. These implied warranties will continue in force only during the warranty period. Some states do allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Refunds: Upon request ClearCaptions shall provide a refund for thirty (30) days from the date of activation of the ClearCaptions telephone captioning service. Incidental or Consequential Damages: Neither ClearCaptions nor your retail dealer or selling distributors has any responsibility for any incidental or consequential damages including without limitation, commercial loss or profit, 7 or for any incidental expenses, loss of time, or inconvenience. Some states do not allow exclusion or limitation of incidental or consequential damage, so the above limitation or exclusion may not apply to you. Other Legal Rights: This warranty gives you specific legal rights and you may also have other rights which vary from state to state. SERVICE INFORMATION To obtain Warranty Service, please contact:
ClearCaptions, LLC Tel: 1-866-868-8695 Please use the Return Merchandise Authorization information including in the shipping box for all returns or repairs. The ClearCaptions blue phone is only intended for use with the ClearCaptions telephone captioning service. A phone that is no longer activated for ClearCaptions service should be returned to ClearCaptions. The ClearCaption blue phone shall only be sold or distributed by ClearCaptions or an authorized dealer and the end user is not authorized to resell or transfer ownership of the phone without ClearCaptions prior approval. All qualified users of the ClearCaptions blue phone should contact ClearCaptions to ensure the phone is properly functioning, registered and activated for telephone captioning service prior to use. ClearCaptions telephone captioning service is free for United States residents who have hearing loss. The ClearCaptions blue phone is for use in the U.S. only. Users who do not need ClearCaptions telephone captioning service should only use the phone with the captions feature turned off. The ClearCaptions blue phone is capable of storing sensitive information about the user, therefore when the phone is disposed, transferred or returned the user needs to reset the phone to erase any personal information. ClearCaptions combines technology and human interaction to create and display the captions to a user. A specially trained captioning assistant hears only the incoming audio and coverts it to text that is accurately and nearly instantly delivered to the phone. Please be aware that the boost may be loud. The ClearCaptions blue phone is intended to facilitate telephone communication between two or more parties on a telephone call. Any other use of the phone is considered a violation or misuse of the service.