FCC ID: WG8A500 Amplified Cordless Phone

 

A500 DECT 6.0 Amplied Cordless Phone with Answering Machine Users Guide

*Instructions are included for optional additional handsets.

cordless telephone with answering machine. If you purchased additional A500E expandable handsets:

This guide also applies to your expandable handsets. We hope that you enjoy the robust feature set of your new phone!

Handset carrying clip Headset-compatible Large, backlit keys Four languages, with voice prompt while dialing, scrolling lists and receiving incoming calls Large, backlit display shows time, number of unheard

being called Alarm clock with snooze function

selectable ringtone volumes

Silence ringing with one touch

Handset and base speakerphones with volume control One-touch calling via four handset memory keys Mute Last number redial 1 Transfer calls and conference calling Dialed calls list (last ten calls) Personal phonebook (200 entries) Answering machine with memo feature and remote access Compatible with hearing aid T-coil feature and audio neckloops If contracted with your service provider:

Voicemail (message waiting indication) Call waiting Caller ID (last 30 calls), talking caller ID Non-viewed calls indication Contact information

have. We are happy to assist you!

ClearSounds Communications, Inc. 1743 Quincy Avenue, Suite 155 Naperville, IL 60540 USA 800-965-9043 (toll-free) www.clearsounds.com 2 Carefully read and observe the warnings and cautions in

Warnings Warnings must be observed to prevent bodily injury. WARNING: Use the phone only in the described manner to avoid bodily injury or damage to the

WARNING: Locate and use the phone away from water and damp areas, such as swimming pools, bathtubs, sinks and damp basements, and do not use the phone when you are wet, to avoid electrical shock. If the phone is submerged, unplug the base from AC power before you retrieve the phone. WARNING: Do not overload extension cords or power strips. This can result in electric shock. WARNING: Use this phone only with the supplied AC power adapter assembly. Other types of power adapter assemblies can damage the phone and cause personal injury. WARNING: Avoid using the phone during an electrical storm. There is a slight risk of electrical shock from lightning during a storm. 3 WARNING: The phone can emit excessive volume

For each user to adjust the volume to personal preferences, keep the volume adjusted to low level. Do not place your ear next to the ringer. WARNING the phone while it is plugged in to AC power. This

WARNING: Do not push any type of object into the telephone. Contact with dangerous voltage points

damage. WARNING: Do not disassemble the phone. Dangerous voltages or other risks can occur. Use after incorrect reassembly can lead to electric shock. WARNING: If you are in the vicinity of a gas leak, do not use the phone. The phone can produce a spark

4 Cautions Cautions indicate practices that could harm the phone or other objects. CAUTION: Do not place objects on the cables or

CAUTION: Locate the phone away from heat sources of any type. Keep slots and openings on the components uncovered to enable ventilation and protection against overheating. CAUTION: Connect the supplied AC power adapter assembly into a surge protector. Power surges can damage the phone. CAUTION: Use only a damp cloth to clean the unit.

CAUTION: In these circumstances, unplug the phone

or precipitation. The phone does not operate according to descriptions in this manual, or performance of the phone distinctly changes. The phone is dropped or the casing is damaged. 5 Setup ....................................................................... 10 Unpack .............................................................. 10 Install handset batteries......................................11 Connect the cords ............................................. 13 Charge the batteries .......................................... 14 Carrying clip (optional)....................................... 15 Important concepts.................................................. 16 Personalize your phone..................................... 16 Choose answering machine or voicemail .......... 16 Let's begin! .............................................................. 17 Register additional handsets ............................. 17 Place a call ........................................................ 17 Answer a call ..................................................... 17 Handset ................................................................... 18 Backlighting ....................................................... 19 Home screen ..................................................... 19 Icons .................................................................. 19 Lets navigate .................................................... 21 Handset keys..................................................... 23 Area settings............................................................ 26 Language........................................................... 26 Call storage: local area code ............................. 28 Dialing mode...................................................... 29 Display adjustments ................................................ 30 Handset name ................................................... 30 Screen contrast ................................................. 31 Backlight-on time ............................................... 31 Date and time .................................................... 32 6 Audio adjustments................................................... 34

........................... 34

................................................... 35 Keypad beep ..................................................... 36

............................................. 36 Handset voice prompt........................................ 37 Paging and alarms................................................... 40 Page a lost handset........................................... 40 Alarm ................................................................. 40 Assistive listening .................................................... 43 T-Coil ................................................................. 43 Neckloops.......................................................... 43

...................................... 44 Ringtones .......................................................... 44 Ringer volume ................................................... 46 Memory keys ........................................................... 48 Manually store or edit a memory-key entry ....... 48 Delete a memory-key entry ............................... 52 Keypad tips.............................................................. 53 Using the keypad .............................................. 53 Inserting a pause..................................................... 54 What is a pause?............................................... 54 For example....................................................... 54 Insert pauses while storing a number................ 55 Phonebook .............................................................. 56 Manually store phonebook entries..................... 56 Store entries from lists....................................... 58 Copy entries from one handset to another ........ 60 7 Edit a phonebook entry...................................... 63 Delete one or all phonebook entries.................. 65 Memos..................................................................... 66 Record a memo ................................................. 66 Retrieve a memo ............................................... 67 Answering and calling.............................................. 71 Auto answering.................................................. 71 Answer, place or end a call................................ 73 Silence a ringing handset .................................. 74 Place a one-touch call ....................................... 74 Redial a number ................................................ 75 Call from your phonebook ................................. 76 Call from the inbound calls list........................... 77 Call other handsets in your home (intercom)..... 78 During calls.............................................................. 79 Adjust sound...................................................... 79 Use the speakerphone ...................................... 80 Mute the microphone......................................... 81 Transfer a call.................................................... 81 Use a headset ................................................... 82 Set up a conference call .................................... 83 Answering machine adjustments............................. 84 Is the answering machine right for you?............ 84 Answering machine with call waiting ................. 84 Turn on or off the answering machine ............... 85 Record a personalized greeting......................... 87 Listen to your greeting ....................................... 89 Restore the default greeting .............................. 90 8 Personalize your remote access security code . 90 Change the number of rings before pickup ....... 93 Voicemail and inbox................................................. 96 Screen a call...................................................... 96 Intercept a call waiting call................................. 96 Visual indicators of calls and voicemail ............. 97 Review inbound calls......................................... 98 Listen to voicemail messages............................ 98 Machine messages.................................................. 99 Screen a call...................................................... 99 Intercept a call during an incoming message .... 99 Visual indicators of messages ......................... 100 Listen to answering machine messages.......... 100 Delete machine messages and memos .......... 106 List maintenance ................................................... 108 Delete entries from lists ................................... 108 Security.................................................................. 109 Personalize the system PIN ............................ 109 Restoring defaults...................................................111 Restore handset default settings ......................111 Additional handsets ................................................113 Register additional handsets to the base .........113 Delete a handset registration............................114 Troubleshooting......................................................115 Compliance............................................................ 122 Warranty ................................................................ 128 Accessories ........................................................... 130 Service................................................................... 131 9 Unpack Ensure that your packing box includes all of these parts. If any parts are missing or damaged, please contact your vendor or ClearSounds. Answering machine base Handset

(Optional) additional A500 handsets are available. Each additional handset comes with an A500 base, a power adapter, batteries, a carrying clip and a Setup Guide. Phone line cord AC power adapter assembly Three rechargeable AAA NiMH batteries Carrying clip User's Guide 10 IMPORTANT: YOUR RECEIPT IS REQUIRED FOR WARRANTY. PLEASE RETAIN YOUR RECEIPT. Install handset batteries Follow these warnings to avoid explosive or caustic reactions. WARNING: Insert batteries according to the marked polarity symbols. WARNING: Use only rechargeable AAA NiMH batteries. Other types of batteries can damage the phone and cause personal injury. Do not mix battery brands, battery types (chemistries) or exhausted/full batteries. WARNING: Do not attempt to recharge a battery unless it is marked rechargeable. WARNING:

remove batteries, and dispose of them properly. WARNING: Do not burn exhausted batteries. WARNING: Do not dispose of batteries with household waste. Recycle or dispose of batteries according to regulations of your local municipality. Immediately exhausted 11 To install handset batteries 1. Slide back the battery cover and remove the cover. 2. Insert the batteries according to the marked polarity symbols.

3. Slide the battery cover until it snaps into place. 12 Connect the cords To avoid potential interference, place the phone away

. On the underside of the base, thread the cord(s) between the guides. To connect the cords To AC outlet To phone jack To AC outlet Guide A 500 base

(Optional) A500E charger If you subscribe to DSL service If you hear noise during conversations or if the caller ID function does not work properly, please obtain and attach

telephone communication jack in the wall. 13 Charge the batteries

charge the batteries for approximately 24 hours. Recharge the batteries regularly. Note: If appears on the screen, the battery charge is low or depleted. If you attempt to fully recharge the batteries and the battery icon does not return to

, insert fresh batteries. or To charge the batteries 1. Place the telephone handset on the base. A beep occurs and

charges.

14 Carrying clip (optional) If you want to converse using a headset while keeping your hands free, you can attach the handset to a belt and use a handset or base speakerphone. To install the carrying clip To install a handset carrying clip 1. On the back of the phone, align the arms of the carrying clip above the slots on the sides of the phone. 2. Gently press the arm clips into the slots. 15 Personalize your phone The ClearSounds A500 phone is feature-rich. This manual describes all available features. Scan the topics, and if you see an interesting feature, follow the instructions to personalize your phone. is service through purchased Choose answering machine or voicemail Before you set up and personalize your new phone, decide how you prefer to store messages. You must choose one method as a primary message retrieval method:

answering machine or voicemail. The phone includes a built-in answering machine. Voicemail your

When your line is engaged, voicemail service detects and stores a record of incoming calls and messages, whereas the answering machine does not. If you prefer using an answering machine for easy message access, but you also want to be alerted the line with another caller, you can primarily use the answering machine and purchase voicemail with the caller ID on call waiting feature. For further information, see page 84. By default, the answering machine is turned off. To turn on the answering machine and set it up, see page 85. incoming calls when you are on to 16 Register additional handsets Your telephone handset is registered to the base (Base 1). If you purchased additional ClearSounds A500E handsets, additional handset to the base. For registration instructions, see page 113. you must register each Place a call Note: You can reverse Step 1 and Step 2, but you can make corrections only if you dial in Step 1. 1. Press the alphanumeric keys. If you make a mistake, press the screen. beneath Clear on 2. Press and speak. Call duration appears on the handset screen. 3. To end the call, press

. Answer a call 1. Lift the handset from the base. 2. Press and speak. Call duration appears on the handset screen. 3. To end the call, press

. 17 White ringer indicator Earphone Display Alpha-numeric keypad Microphone Carrying clip Speaker Battery compartment 18 Backlighting The display and keys light when you lift the handset from the base or when you press handset keys. After 20 seconds, the backlighting turns off. To turn it on again, press

. Home screen The home screen is the phone display that you see when the phone is at rest or when you press

. Icons Display icons appear here. Signal strength Blinks if the handset is out of range of the base. Battery strength Black = fully charged White = depleted. 19 Incoming call

(toggles) incoming An occurring. call is Line in Use The phone line is engaged. Speakerphone on The handsfree speakerphone is on.

on To turn it off, press the handset side. There are one or more unreviewed missed calls. One or more unprocessed voicemail messages. The answering machine is turned on. The answering machine is turned off. The internal communication phone line is engaged. The alarm is set to ring. The handset and base ringer are set to off. Missed calls

Messages

(Voicemail service) Answering machine on Answering machine off Intercom Alarm clock set Ringer off 20 Lets navigate Take these steps to practice basic navigation through the menus. Select keys When you press beneath a command on the screen, you select or implement the command. For example, if you press beneath Back, you return to the previous screen. beneath Select, you If you press select the highlighted menu item. 1. Press beneath Menu. The main menu appears on the screen. 21 When a menu list is present on the screen, you can scroll through the list by pressing the top and bottom pads on the scroll pad. 2. Press list. Now press up the list. and scroll down the and scroll You can also select a highlighted menu item by pressing

. This is the same as pressing is convenient, throughout Because the manual we instruct you to press it to select highlighted menu items. beneath Select. 3. Press No matter where you are in the menus, you can always press this key to return to the home screen. 4. Press

. The Home screen appears. Scroll pad-

OK key Home key 22 Handset keys Most keys have several functions. Take a few minutes to explore all of the keys. This is a good time to become familiar with the keys. Later, you can refer to these diagrams, as necessary. A. Memory keys G. Select F. Dial/Answer/

Speakerphone E. Ringer off-on/

Uppercase-

lowercase letter entry/Add a 1 D. Add a space or pause while storing entries. B. Scroll pad/OK select/Individual keys C. End Call Home Backlight 23 Memory keys For one-touch calling, you can store one commonly called number in each of the four memory keys. Scroll pad If the screen shows a menu list:

scrolls up the list and scrolls down the list. If no menu list is present on the screen:

Enters the inbound calls list. Enters the dialed calls list. Toggles between callers (call

to internal call Places an another handset is that registered to your ClearSounds A500 base. Selects a highlighted menu item or the text that appears above on the left side of the screen. A. B. 24 C. D. E. F. G. End call key Ends a call. Home key No matter where you are in the menu structure, returns you to the home screen. Backlighting key From the home screen, turns on the backlighting. Inserts a space: While storing letters. Inserts a pause: While storing numbers: (For further information, see

"What is a pause?" on page 54). Ringer: Turns it on or off Uppercase/lowercase letters:

While storing letters, switches between case. Adds a 1: While dialing from a stored number. Dial/Answer Places a call or answers a call. Speakerphone During a call, activates the speakerphone for handsfree conversation. Select keys Implement the command that appears directly above on the screen. The commands change as you scroll through menus. 25 Language The default display and prompt language on the handset and the answering machine is English. You can select from English, French, Spanish and Chinese. To change the handset language 1. Press 2. Press beneath Menu on the screen. and scroll to the fourth item in the list, and then press

. 3. Press 4. Press

and scroll to the language of your

. choice, and then press

Saved appears on the screen. 5. Press To change the answering machine language, using the base 1. On the base, press and hold for 10 seconds. The base emits a tone and a language option appears on the base screen. The displayed language is selected. 26 2.

(Optional) To change to another language, repeat Step 1 until the language of your choice appears on the screen. To change the answering machine language, using the handset 1. Press screen. beneath Menu on the 2. Press to select Ans Machine. 3. Press and scroll Settings, and then press to Ans

. 4. Press and scroll to Language, and then press The current setting is highlighted on the screen. 5. Press or and scroll to your choice, and then press Saved appears on the screen. 6. Press

. 27 Call storage: local area code

a call, without dialing, by selecting a call in the incoming calls list and pressing

. The A500 phone stores all incoming calls with their area codes.

region, you might prefer that the A500 store local incoming calls without the area code, so that you can call out from the incoming call list. If you take these steps to specify your area code, the phone stores local calls without the area code, and it continues to store long-distance calls with their area codes. Note: To undo this function, take all of the same steps, but delete the area code in Step 4. To specify local call storage without the area code 1. Press beneath Menu on the screen. 2. Press 3. Press press

. and scroll to Setting, and then press

. and scroll to Area Code, and then 4. Press numeric keys to enter your area code, and then press 5. Press 28

. Dialing mode When you place a call, the phone generates numbers by tone or by pulse. By default, your phone is set to the tone dialing mode. Should you need to change this setting based on your telephone service, use Tone for touch-tone service, or use Pulse for rotary dialing. To set the dialing mode 1. Press beneath Menu on the screen. 2. Press

. 3. Press press

. and scroll to Setting, and then press and scroll to Dial Mode, and then and scroll to your choice, and then 4. Press press

Saved appears on the screen. 5. Press

. 29 Handset name By default, the handset is named HS1. You can re-name the handset, and the name displays on the screen. To rename the handset 1. Press beneath Menu on the screen. 2. Press

. 3. Press press

. and scroll to Display, and then press and scroll to Handset Name, and then 4. Remove the current name by repeatedly pressing beneath Clear on the screen. 5. Enter the new name by pressing alphanumeric keys,

. and then press To scroll through multiple letters on a key: Press rapidly. To enter a space: Press To enter the same letter twice: Pause between pressing.

Saved appears on the screen. 6. Press

. 30 Screen contrast You can adjust the contrast of the handset screen to optimize visibility in different environmental conditions. Five contrast levels are available. To adjust the screen contrast 1. Press 2. Press

. and scroll to Display, and then press beneath Menu on the screen. to select Contrast. 3. Press 4. Press press

Saved appears on the screen. and scroll to your choice, and then

. 5. Press

. Backlight-on time When you lift the handset from the base or when you press handset keys, the display and keys light. By default, the backlighting turns off after 20 seconds. You can set the backlight time to 10, 20, 30 or 40 seconds. 31 To adjust the backlight-on time 1. Press beneath Menu on the screen. 2. Press

. 3. Press press

. and scroll to Display, and then press and scroll to Backlight Time, and then and scroll to your choice, and then 4. Press press

Saved appears on the screen. 5. Press

. Date and time You can manually set the handset date and time and the time format. However, if you subscribe to caller ID service, your phone

arrives after phone setup or after a time change. If you unplug the base, you must reset the time and date. To set the date and time display If you do not subscribe to caller ID service, you must set the date and time. 1. Press beneath Menu on the screen. 32 2. Press 3. Press press

. and scroll to Setting, and then press

. and scroll to Date and time, and then 4. Enter the last two digits of the year by pressing alphanumeric keys, and then press

. 5. Repeat Step 4 for Month, Day, Hour (you must use 24-hour format) and Minute.

Saved appears on the screen. 6. Press To set the time format You can select the 12-hour format or the 24-hour format. 1. Press 2. Press

. 3. Press beneath Menu on the screen. and scroll to Setting, and then press Time scroll and to format, and then press

. and scroll to your choice, and then 4. Press press

Saved appears on the screen. 5. Press

. 33 Consistently amplied volume

set it to automatically turn on each time that a call begins. During conversation, you can still temporarily turn off the

WARNING: Consider the hearing levels of other phone

that can cause hearing loss. To turn on or off consistently amplied volume 1. Press beneath Menu on the screen. 2. Press

. 3. Press

. and scroll to Sound, and then press and scroll to Boost, and then press and scroll to your choice, and then 4. Press press

Saved appears on the screen. 5. Press

BOOST IS ON remains on the screen. 34 Tone equalizer

or base tones. You can also adjust this setting during a call, which enables you to hear the results as you adjust. For instructions to adjust during a call, see page 79. To adjust the tone equalizer 1. Press beneath Menu on the screen. 2. Press

. 3. Press

. and scroll to Sound, and then press and scroll to Equalizer, and then press A graph appears on the screen. and scroll to your choice, and then 4. Press press

Saved appears on the screen. 5. Press

. 35 Keypad beep When you press a key, a tone sounds. If you prefer silent key presses, you can turn off keypad beep. To turn off or on keypad beep 1. Press beneath Menu on the screen. 2. Press

. 3. Press press

. and scroll to Sound, and then press and scroll to Keypad Beep, and then and scroll to your choice, and then 4. Press press

Saved appears on the screen. 5. Press

. Conrmation beep

occurs and Saved appears on the screen.

36 To turn off or turn on the conrmation beep 1. Press beneath Menu on the screen. 2. Press

. 3. Press press

. and scroll to Sound, and then press and scroll to , and then and scroll to your choice, and then 4. Press press

Saved appears on the screen. 5. Press

. Handset voice prompt If you turn on the voice prompt feature, the handset

"speaks" numbers under these circumstances:

While dialing, as you press the alphanumeric keys While scrolling your Phonebook list or Memory key entries. If you subscribe to caller ID service, the handset

"announces" callers during incoming calls, in these ways:

If the caller makes the number available, the handset announces the caller's number. 37 If you entered the caller's number in your phonebook

"To manually store a phonebook entry" on page 56 or "To manually store a memory-key number" on page 48. To turn on or off voice prompt 1. Press beneath Menu on the screen. 2. Press

. 3. Press press

. and scroll to Setting, and then press and scroll to Voice Prompt, and then and scroll to your choice, and then 4. Press press

Saved appears on the screen. 5. Press

. 38 To adjust the handset voice prompt volume 1. Press beneath Menu on the screen. 2. Press

. 3. Press press

. and scroll to Sound, and then press and scroll to Voice volume, and then and scroll to your choice, and then 4. Press press

Saved appears on the screen. 5. Press

. 39 Page a lost handset You can page lost handsets that are registered to the ClearSounds A500 base. To page a handset Press and hold

All handsets registered to the base beep for about one minute. for less To stop paging

Alarm You can use the handset as an alarm. The alarm also has a snooze function. You can set the alarm to ring once, every day at the same, time or Monday through Friday at the same time. The alarm rings only at the handset that you set (not at the base or at other handsets that are registered to the base). 40 To set the handset alarm 1. Press beneath Menu on the screen. 2. Press press

. and scroll to Organizer, and then 3. Press to select to Set Alarm. 4. Press

choice, and then press If you selected Off, proceed to Step 7. 5. Press numeric keys to enter the alarm time in the 24-

hour format (HH:MM), including an initial zero when appropriate, and then press

. 6. Press and scroll to the tone of your choice, and then press

Saved appears on the screen. 7. Press

. If you turned on the alarm, appears on the screen. 41 To turn off a ringing handset alarm 1. Stop the alarm by taking one of these steps:

To turn off the alarm entirely for this session: Press beneath Stop on the screen.

beneath Snooze on the screen.

the alarm turns off permanently for the session. 42 The ClearSounds A500 DECT 6 phone is compatible with these assistive listening devices:

Audio neckloops with built-in microphones and 2.5 mm connectors T-Coil

To use the phone with T-coil-equipped hearing aids 1. Move your hearing aid T-switch to the T position. 2. Hold the handset close to your hearing aid. Neckloops

hearing aids.

You can speak handsfree through neckloops that include built-in microphones. To use a neckloop 1. Before or during a call, connect the neckloop to the jack on the side of the handset. 2. Position the neckloop around your neck. 3. Accomplish these tasks as usual:

Answer or place calls Adjust and amplify volume

End calls 43 Your phone can notify you of incoming calls in several ways. Ringer (selectable) Handset light and toggling icon Caller ID displays (if you subscribe) Ringtones Three tones are available for the handset and nine are available for the base. The tones don't match, but if the handset is on the base, the base does not ring.

calls from other handsets that are registered to the ClearSounds A500 base. To select a ringtone for the handset 1. Press beneath Menu on the screen. 2. Press

. and scroll to Sound, and then press 3. Press to select HS Ringtone. 44 4. Press and scroll to one of these listings, and

. then press External: To set the ringtone for external calls Internal: To set the ringtone for internal calls from other handsets registered to the base. and scroll to your choice, and then 5. Press press

Saved appears on the screen. 6. Press

. To select a ringtone for the base 1. Press beneath Menu on the screen. 2. Press

. 3. Press press

. and scroll to Sound, and then press and scroll to Bs Ringtone, and then and scroll to your choice, and then 4. Press press

. 5. Press

. 45 Ringer volume You can adjust the ringer volume for the handset and the

When the handset is in the base, only the handset ringer rings. To turn off or on the handset and base ringer 1. Press and hold

when the ringer is off. appears on the screen To adjust the handset ringer volume 1. Press beneath Menu on the screen. 2. Press

. 3. Press then press and scroll to Sound, and then press and scroll to Hs Ringer Volume, and

. and scroll to your choice, and then 4. Press press

Saved appears on the screen. 5. Press

. 46 To adjust the base ringer volume 1. Press beneath Menu on the screen. 2. Press

. 3. Press then press and scroll to Sound, and then press and scroll to Bs Ringer Volume, and

. and scroll to your choice, and then 4. Press press

. 5. Press

. 47 Memory keys You can store important numbers and associate them with memory keys. When you press and hold a memory key, the phone calls the number. You can store memory-key entries in these ways:

Manually, by using the keyboard to type the entries Quickly, by using numbers that are that are stored in the inbound calls list and the dialed calls lists. For

"To store a phonebook or memory key entry, from lists" on page 58. Manually store or edit a memory-key entry Tip: To easily access your voicemail messages, you can store your voicemail access number in a memory key by inserting pauses. For further information, see page 54. To manually store a memory-key number 1. Press one of the keys. Empty appears on the screen. 2. Press to select Option. 48 3. Press to select Edit Entry. 4. Press alphanumeric keys to enter the name that you

. wish to store, and then press To scroll through multiple letters on a key: Press rapidly. To enter a space: Press To enter the same letter twice: Pause between pressing 5.

Default Ringtone, Record or Scroll appears on the screen. 6. of these steps:

To save the information now and assign a default ringtone: Press

to indicate calls

and scroll to Record or scroll, and then to select Start, record an press

Your recording plays, and Ring Tone Save?

appears on the screen. Press to save the recording. Press To select a ringtone to help indicate calls from this

and scroll to the tone of your choice, and then press

. 7. Press

. 49 To manually edit a memory-key number 1. Press the key that you wish to edit. The currently stored information appears on the screen. 2. Press to select Option. to select Edit Entry. 3. Press 4. Keep or edit the name by taking one of these steps:

To keep the current name exactly the same, press

. To edit the name, press beneath Clear on the screen, and then press alphanumeric keys to enter the name that you wish to store, and then press

. Note: You can press and hold to clear all letters at once. 5. Keep or edit the number by taking one of these steps:

To keep the current number exactly the same, press

. To edit the number, press beneath Clear on the screen, press all alphanumeric keys that are

. 50 Note: You can press and hold to clear all numbers at once. Default Ringtone, Record or Scroll appears on the screen, and the current ringtone or

6. of these steps:

To save the information now and assign a default ringtone: Press

to indicate calls from this person (Caller ID service and scroll to Record or

scroll, and then press to select Start Your recording plays, and Ring Tone Save?

appears on the screen. Press to save the recording. Press

. To select a ringtone to help indicate calls from this

and scroll to the tone of your choice, and then press

. 7. Press

. 51 Delete a memory-key entry 1. Press the key that you wish to delete. The currently stored information appears on the screen. 2. Press to select Option. 3. Press press

. and scroll to Delete Entry, and then Delete Entry? appears on the screen 4. Press 5. Press

. 52 Using the keypad Letter or number: When you press an alphanumeric key on a keypad, the number is selected (for tasks where numbers are appropriate) or a letter is selected

(for tasks where letters are appropriate). Which letter?: Each key has more than one letter

the key until you see it. Case: To change the case of a letter, press you press the letter. before Enter the next character: Press the next key. If the next character resides on the same key, wait until the cursor moves to the next position before you press the key again. Enter spaces: Press Corrections: To erase the last character that you beneath Clear. Hold it for two entered, press seconds to delete all characters. Special characters: Press these numeric keys repeatedly until you see these special characters:

Key Special characters

53 What is a pause?

that includes passwords or steps you through menu choices, like your bank or your voicemail?

If so, you can save time by storing the service number and

little patience to set up, but once it is stored, whenever you press the memory key, the phone does all of the work for you!

Automated service messages always include a few seconds before each prompt begins. So when you program the memory key, you must insert one or more pauses to wait for each prompt to begin. After pauses, you

In the ClearSounds A500 phone, a pause is three seconds long. To insert a pause while storing a number, you press and hold

. For example To store your voicemail number in a memory key, you would store a series of numbers, as follows:

Your voicemail access number

) to wait for your recorded Two pauses (

voicemail message to begin to enter the voicemail menu 54 One pause (

Your passcode and

) to wait for the passcode prompt Insert pauses while storing a number A pause is 3 seconds long. While storing an automated

memory key, you must enter pauses before each automated prompt. To store an automated service number and responses 1. Jot down the automated service number. 2. Call the number, and jot down the following, until you reach the destination:

a. The number of seconds between the last number

b. 3. Using your notes, follow the instructions for storing a memory-key number (for instructions, see page 48).

press and hold

P appears on the screen for each pause. 55 You can build a personal phonebook so that you can easily make calls with a few key presses. You must store phonebook entries separately for each handset, but you can copy entries from one handset to another. Each handset can hold 200 phonebook entries. You can store phonebook entries in these ways:

Manually, by using the keyboard to type the entries. Re-using numbers that are that are stored in the inbound calls list and the dialed calls list Copying one or all entries from one handset to another Manually store phonebook entries Note: Enter long distance codes and area codes that

phonebook entry and pick up the handset to call. You can enter up to 24 digits and pauses. To manually store a phonebook entry 1. Press beneath Phnbk on the screen. 2. Press to select Option. 3. Press to select New Entry. 4. Press alphanumeric keys to enter the name that you wish to store, and then press

. 56

. To scroll through multiple letters on a key: Press rapidly. To enter a space: Press To enter the same letter twice: Pause between pressing. 5.

Default Ringtone, Record or Scroll appears on the screen. 6. of these steps:

To save the information now and assign a default ringtone: Press

to indicate calls

and scroll to Record or scroll, and then to select Start, record an press

Your recording plays, and Ring Tone Save?

appears on the screen. Press to save the recording. Press To select a ringtone to help indicate calls from this and

scroll to the tone of your choice, and then press

. 7. Press

. 57 Store entries from lists

memory key, from these lists:

The dialed calls list If you subscribe to caller ID service, the inbound calls list Note: As you store entries, be sure to add long-distance codes as necessary, so that your phone can dial the

calls in your region, see page 28 for instructions on specifying that the phone not save the area code in lists. To store a phonebook or memory key entry, from lists 1. Search a list by taking one of these steps:

To store a number from the dialed calls list: press repeatedly until you see the call that you want to store. To store a number from the inbound calls list: Press repeatedly until you see the call that you want to store. 2. Press to select Option. 3. Specify save location by taking one of these steps:

Note: If you save to a memory key with a stored entry, the new entry replaces the entry. To save to the phonebook, press to select Save Number. 58 To save to a memory key, press repeatedly until you see the memory key (M1-M4), and then press

. 4. Keep or edit the name by taking one of these steps:

To keep the current name exactly as it appears on the screen, press

. To edit the name, press beneath Clear on the screen, press alphanumeric keys to enter the name that you wish to store, and then press Note: You can press and hold to clear all letters at once. 5. Keep or edit the number by taking one of these steps:

To keep the current number exactly the same, press

. To edit the number, press beneath Clear on the screen, press all alphanumeric keys that are

Note: You can press and hold to clear all numbers at once. Default Ringtone, Record or Scroll appears on the screen, and the current ringtone or

59 6. of these steps:

To save the information now and assign a default ringtone: Press

to indicate calls from this person (Caller ID service and scroll to Record or

scroll, and then press to select Start Your recording plays, and Ring Tone Save?

appears on the screen. Press to save the recording. Press

. To select a ringtone to help indicate calls from this

and scroll to the tone of your choice, and then press

. 7. Press

. Copy entries from one handset to another You can copy phonebook entries from one handset to another, in these ways:

Copy individual entries Copy all entries: You can copy all and replace or you can copy all and add. 60 To copy one phonebook entry from one handset to another 1. Press beneath Phnbk on the screen. 2. and scroll wish to edit, and if necessary, press to the name. 3. Press to select Option. and scroll to Copy Entry, and then 4. Press press A list of handsets that are connected to the base appears on the screen. 5. Press and scroll to the handset to which you want to copy the entry, and then press Copying to Hs (number) appears on the screen. On the destination handset, Receive Record? appears on the screen. 6. On the destination handset, press to choose Select. 7. Press

. 61 To copy all phonebook entries from one handset to another 1. Press beneath Phnbk on the screen. 2. Press 3. Copy all entries by taking one of these steps:

to select Option. and scroll to Copy All, and then press To copy all entries and replace existing entries: Press

. To copy all entries and add to existing entries: Press and scroll to Copy Append, and then press

. A list of handsets that are connected to the base appears on the screen. 4. Press and scroll to the handset to which you want

. to copy the entry, and then press Copying to Hs (number) appears on the screen. On the destination handset, Replace All Records? or Receive Record? appears on the screen. 5. On the destination handset, press to select Select. 6. Press 62

. Edit a phonebook entry 1. Press 2. and beneath Phnbk on the screen. you wish to edit, and if necessary, press scroll to the name. 3. Press 4. Press press to select Option. and scroll to Edit Entry, and then

. 5. Keep or edit the name by taking one of these steps:

To keep the current name exactly the same, press

. To edit the name, press beneath Clear on the screen, press alphanumeric keys to enter the name that you wish to store, and then press Note: You can press and hold to clear all letters at once. 6. Keep or edit the number by taking one of these steps:

To keep the current number exactly the same, press

. To edit the number, press beneath Clear on the screen, press all alphanumeric keys that are

. 63 Note: You can press and hold to clear all numbers at once. Default Ringtone, Record or Scroll appears on the screen, and the current ringtone or

7. of these steps:

To save the information now and assign a default ringtone: Press

to indicate calls from this person (Caller ID service and scroll to Record or

scroll, and then press to select Start Your recording plays, and Ring Tone Save?

appears on the screen. Press to save the recording. Press

. To select a ringtone to help indicate calls from this

and scroll to the tone of your choice, and then press

. 8. Press

. 64 Delete one or all phonebook entries beneath Phnbk on the screen. 1. Press 2. and you wish to edit, and if necessary, press scroll to the name. to select Option. 3. Press 4. Delete one or all entries by taking one of these steps:

and scroll to To delete one entry: Press Delete Entry, and then press

. To delete all entries: Press Delete All, and then press

. and scroll to Delete Entry? or Delete All Entries?

appears on the screen. 5. Press

6. Entry Deleted or All Entries Deleted appears on the screen. 7. Press

. 65 Record a memo You can record a memo from the base or from the handset. The memo can last up to three minutes, and anyone in the household can retrieve it from the base. The answering machine records memos, even if the answering machine is set to Off. To record a memo from the base 1. Press and hold

. A voice prompt occurs, and DTAM in Use appears on the screen. 2. After the tone, speak clearly and loudly, and then press

. 3. Press

. If the answering machine is turned On, New Message (number)

on the base screen increases by one. 66 To record a memo from the handset 1. Press screen. 2. Press beneath Menu on the to select Ans Machine. 3. Press and scroll to Record Memo, and then press

. 4. After the tone, speak clearly and loudly, and then press Saved appears on the screen. 5. Press

. If the answering machine is turned On, New Message (number)

on the base screen increases by one. Retrieve a memo If the answering machine is turned on, (Number)

to indicate the number of unheard memos and answering machine messages. The handset screen always indicates an unheard memo as New Message. If the answering machine is off, you can still hear unheard memos and messages. Memos and messages play in the order received. You can use the answering machine base or the handset to retrieve memos. 67 Tip: Delete old memos when possible. The answering machine has an 15-minute limit for memo and message storage. The base screen shows FL when memory is full. For instructions on deleting all memos and messages, see page 106. To quickly retrieve a memo, using the base speakerphone 1. Press and hold

. If unheard memos or answering machine messages are stored, only those memos and messages play. Otherwise, all stored memos and messages play.

(Optional) Adjust message playback:

2. To adjust volume: Press or

. To replay a memo or message: Press

. To pause and unpause during playback: Press and hold

. To skip ahead to the next memo or message: Press

. 68 To delete a memo or message:

During playback, press

. To stop the announcements, press

. To retrieve a memo, using the handset Messages play on the handset speakerphone, but you can turn off the speaker if you prefer to listen discretely. 1. Play only new or play all memos and messages:

To play only new memos and messages:

beneath Play on the screen. Press Note: Play appears on the screen only if there are unheard memos or messages. To play all memos and messages:

a. Press b. Press c. Press d. Press beneath Menu on the screen. to select Ans Machine. and select Play Message. and scroll to Play All, and then press

. 69 2.

(Optional) Adjust playback:

To turn off the speaker: Press

. To adjust the volume: Press the side of the handset on To replay a memo or message: Press

. To pause and unpause during playback:

Press

. To skip ahead to the next memo or message:

Press beneath Next on the screen. To delete a memo or message: During beneath Erase on the playback, press screen. To stop the announcements: Press

. 70 Auto answering By default, you answer calls by removing the handset from the base and pressing If you prefer to answer calls by simply removing the handset from the base, you can turn on the auto answer feature for the handset. If the handset rings when it is off of the base, you must still press to answer the call. To turn on or off auto answering 1. Press beneath Menu on the screen. and scroll to Setting, and then press and scroll to Auto Answer, and then and scroll to On or Off, and then press 2. Press

. 3. Press press 4. Press

. 5. Press

. 71 To turn on or off auto answering for internal (intercom) calls You can set auto answering for calls from other handsets that are registered to your ClearSounds A500 base. If Internal Auto Answer is on, intercom call recipients simply hear the caller through the speakerphone while the handset rests on the base. The phone does not ring. 1. Press beneath Menu on the screen. and scroll to Setting, and then press and scroll to Int auto answer, and

. and scroll to On or Off, and then press 2. Press

. 3. Press then press 4. Press

. 5. Press

. 72 Answer, place or end a call These instructions also apply under these conditions:

Using a handset connected to a headset. Answering and ending an intercom call. A handset display indicates an incoming intercom call with and the caller's handset number. For instructions on placing an intercom call, see page 78. To answer, place or end a call Answer Place End 1. Lift. 1. Lift. 1. Press

. 2. Press

. Note: If you set the handset to auto answer, simply lift the handset from the base. For instructions to set auto answer, see page 71. 2. Dial 3. Press

. appears on the screen. Call duration appears on the screen. 73 Silence a ringing handset You can stop a handset from ringing during an incoming call. To silence a ringing handset Press beneath Silent on the screen Place a one-touch call If you have stored numbers in the memory keys, you can call these numbers with one touch. If you need instructions for storing one-touch numbers, see page 53. To place a one-touch call 1. Lift

. 2. Press and hold the that you wish to call. The memory information appears on the screen, and the phone dials. 74 Redial a number

that were dialed from your handset. To redial the last-dialed number The last-dialed number appears on the screen. 3. Press

. The phone dials. To redial a recently dialed number

. 1. Lift 2. Press

. 1. Lift 2. Press

. The last-dialed number appears on the screen. 3. Press press

. and scroll to your selection, and then The phone dials. 75 Call from your phonebook If you have stored a number in your phonebook, you can

If you need instructions for storing phonebook numbers, see page 56. To call a phonebook number

. 1. Lift 2. Press beneath Phnbk on the screen.

3. Find the desired name by taking one of these steps:

shown in the listing, and if necessary, press and scroll to your selection. Press and scroll to your selection. 4. Press

. The phone dials. 76 Call from the inbound calls list If you subscribe to caller ID service with your telephone service provider, the handset stores the last 30 calls made to your telephone. stored in the list. The inbound calls list includes these entries:

Received calls Missed calls

Note region, see page 28 for instructions on specifying that the phone not save the area code in lists. To call from the inbound calls list

. 1. Lift 2. Press 3. Press 4. The most recent inbound call appears on the screen. and scroll to your selection.

(Optional) To add your local area code, press To add or remove a 1, press

. 5. Press

. The phone dials. 77 Call other handsets in your home (intercom) If additional handsets are registered to your ClearSounds A500 base, you can place internal calls among the handsets. Note: If an external call comes in while you converse on an internal call, press to end the internal call before you answer the external call. To place an intercom call 1. Lift

. 2. Press

. Internal_ appears on the screen. 3. Press the handset number of the phone that you wish to call. 4. To end the call, press

. 78 Adjust sound Use these controls to adjust earpiece sound during a call.

remain set for the next call.

page 34. To adjust the handset volume and tone during a call Volume Amplify Press + or -. Press to turn on or off. Equalize tone 1. Press

. 2. Press to select Treble, Flat or Bass. As you select, a graph appears on the screen. 79 Use the speakerphone If you remain close to the base or handset, you can converse handsfree and listen over the handset speakerphone. To enjoy optimal speakerphone performance, locate the handset away from areas with high background noise. Note:

does not work in the speakerphone mode. To turn on the handset speakerphone during a call 1. Press

. The handset speakerphone is on, and the screen. appears on 2. Place the handset on a nearby surface, standing up. 3.

(Optional) Accomplish these tasks as usual:

Adjust volume

Mute the microphone 4. To turn off the speakerphone: Press

. 5. To end the call, press

. 80 Mute the microphone You can mute the handset so that the other party cannot hear any noise or conversation on your end of the line. You can still hear the other party. Muting also works when you use a speakerphone or headset. To mute and unmute the handset microphone 1. Press beneath Mute on the screen. Mute On 2. To turn off muting and return to conversation, press beneath Off. Transfer a call You can transfer a call to another handset that is registered to the same base. To transfer a call to another handset 1. During a conversation with an outside caller, press The caller with whom you were speaking is on hold. 2. Press the numeric key that indicates the number of the handset that you wish to call. and your handset number appear on the recipient's display. 3. After the recipient answers the call, press CONF on the screen. The three parties are connected. 4. Press to leave the call. The other parties remain connected. beneath 81 Use a headset You can plug in a headset to the handset and converse handsfree while listening discretely through the headset. You can connect the headset before or during a call. To use a headset If the headset includes a microphone, you can attach the handset clip to your belt or clothing: you are mobile!

Headset jack 1. On the side of the handset, connect the headset to the jack. 2. Place the headset on your head.

(Optional): Clip the handset to your belt or clothing. 3. 4. Accomplish these tasks as usual:

Answer or place calls Adjust and amplify volume

Mute the microphone End calls 82 Set up a conference call You can set up a three-party call with an external caller and a person using an A500 handset that is registered to your base. To set up a conference call 1. During a conversation with an outside caller, press The caller with whom you were speaking is on hold. 2. Press the numeric key that indicates the number of the handset that you wish to call. and your handset number appear on the recipient's display. 3. After the recipient answers the call, start the conference or return to the external caller. To start the conference, press on the screen. The three parties are connected. beneath CONF To return to the external caller without starting a conference call, press

. To leave a conference call Press

. The other parties remain connected until they press

. 83 Is the answering machine right for you?

The phone includes a built-in answering machine. You must choose one method as a primary message retrieval method: answering machine or voicemail.

Answering machine Call screening: You can hear the caller leave a message and pick up the handset to speak. One-touch message retrieval (

Holds 15 minutes of messages and memos.

) Voicemail service Purchased through your telephone service provider If you add caller ID service, detects and stores a record of incoming calls and messages that come through, even when your line is engaged.

calls when the line is engaged. Answering machine with call waiting If you prefer using an answering machine, but you also want to be alerted to incoming calls when you are on the line with another caller, you can primarily use the answering machine and purchase voicemail with the caller ID on call waiting feature. 84 If you do not answer the second caller and the caller leaves a message, the message becomes a voicemail. To set up your phone in this way, you must set the number of rings before pickup for the answering machine to be less than the number of rings before voicemail pickup. The number of rings before voicemail pickup is determined when you set up voicemail with your service provider. For instructions on setting the answering machine ring pickup number, see page 93. Turn on or off the answering machine The answering machine records incoming messages and memos. The answering machine factory default is off. You must turn on the answering machine to record messages, but you can record memos even if the answering machine is turned off. When the answering machine is on, the base screen shows the number of stored messages (red digits). You can turn on or off the answering machine simply at the base, or through the handset menus. 85 To turn on or off the answering machine, using the base Press

. On the base screen, digits indicate that the answering machine is on. To turn on or off the answering machine, using the handset 1. Press screen. 2. Press beneath Menu on the to select Ans Machine 3. Press and scroll to Ans On/

Off, and then press

. 4. Press and scroll to your choice, and then press Saved appears on the screen. 5. Press

. On the handset screen, answering machine on, and indicates answering machine off. indicates 86 Record a personalized greeting By default, the answering machine greeting is "Hello. Your call cannot be taken at the moment. So please leave your message after the tone."

You can replace the default greeting by recording a personalized greeting that is as long as two minutes. You can record your greeting simply at the base, or through the handset menus. Note: If you are unable to record, delete some or all of the stored messages. To record a personalized greeting, using the base Press and hold

, speak to record your message after the tone, and then press Your recording plays. 87 To record a personalized greeting, using the handset 1. Press beneath Menu on the screen. 2. Press to select Ans Machine. 3. Press and scroll to Outgoing Msg, and then press

. 4. Press to select Record Message. 5. After the tone, speak to record your message, and then press Your recording plays. 6. Accept the recording, or re-record:

To accept the recording, press

. To re-record, begin again at Step 4. 88 Listen to your greeting You can use the base or the handset to listen to your current greeting. To listen to your greeting, using the base

. To listen to your greeting, using the handset 1. Press 2. Press beneath Menu on the screen. to select Ans Machine. 3. Press and scroll to Outgoing Msg, and then press

. 4. Press and scroll to Play Message, and then press Your recording plays. 5. Accept the recording, or re-record:

To accept the recording, press

. To re-record, scroll to and select Record Message, and follow the prompts. 89 Restore the default message You can restore the phone's default greeting by erasing a personalized greeting. To restore the default greeting 1. 2. As the current greeting plays, press and hold

. until you hear "Outgoing message deleted."

The default outgoing message is restored. Personalize your remote access security code You can call your phone from a touch-tone phone or cell phone at a remote location and enter your remote access security code to retrieve your messages. (If you are interested in answering machine remote access instructions, see page 104.) The default remote access security code is 000, but you can create a personal code. You can use the base or handset to set the code. 90 To hear the current remote access security code If you cannot recall your personal security code, you can hear it by pressing a button on the answering machine base. 1. On the base, press and hold

. The voice prompt tells you the current security code,

Do not enter numbers. 2. Wait for the display to return to the two-digit display

(the number of stored messages). To personalize your remote access security code, using the base 1. Press and hold

. The voice prompt tells you the current security code, and tells you to please

or until you

screen. 2. Press 91 3. Repeat Steps 1 and 2 until you see your desired second number on the screen. 4. Repeat Steps 1 and 2 until you see your desired third number on the screen. A tone occurs, and the voice prompt reads the new security code. To personalize your remote access security code, using the handset Note: You must enter your current security code before you can change the code. If you do not recall the code, you can retrieve it from the answering machine base (for instructions, see page 91) The factory default code is 000. 1. Press screen. 2. Press beneath Menu on the to select Ans Machine. 3. Press and scroll to Ans Settings, and then press

. 4. Press and scroll to Security Code, and then press Old PIN: appears on the screen. 92 5. Press the numeric keys to enter the current three-digit security code, and then press New PIN: appears on the screen. 6. Press the numeric keys to enter the new three-digit security code, and then press Again appears on the screen. 7. Repeat Step 6. DTAM PIN changed appears on the screen. Change the number of rings before pickup By default, your answering machine picks up calls after the third ring. You can use the base or the handset to change this setting.

seven, eight or nine rings.

but after two if new messages are waiting, select Toll Saver (TS). Toll Saver is helpful in this way: If you check messages from a remote, long-distance location, and the machine doesn't pick up after two rings, you know that there are no new messages. You can hang up and avoid incurring a long-distance fee. 93 If you use the answering machine together with voicemail and call waiting service, you must set the number of rings before pickup to be less than the number of rings before pickup for voicemail service. Voicemail pickup is determined by your service provider. For more information, see page 84. To change the number of rings before pickup, using the base 1. Press and hold

. The prompt shows and tells you the current ring delay, and tells you to please set new delay. or until you see your desired number on the screen. 2. Press 3. until a tone occurs and the voice prompt reads the new ring delay. 94 To change the number of rings before pickup, using the handset 1. Press screen. beneath Menu on the 2. Press to select Ans Machine. 3. Press and scroll to Ans Settings, and then press

. 4. Press to select Answer Delay. The current setting is highlighted on the screen. 5. Press or and scroll to your choice, and then press Saved appears on the screen. 6. Press

. 95 If you subscribe to Voicemail and Caller ID services with your telephone service provider, the handset stores the last 30 calls made to your telephone in the inbound calls list. Screen a call To visually screen during a voicemail message If you subscribe to caller ID, you see the caller's name and number on the handset screen under either of these conditions:

Intercept a call waiting call If you subscribe to call waiting service and you are having a phone conversation, you can intercept an incoming call and switch between the two parties. The waiting party remains on hold until he or she disconnects. To intercept an incoming call waiting call 1. If your phonebook contains an entry for the caller If the caller and telephone service make them available 2. Press

(call waiting), and speak to the new caller. 3.

. 96 Visual indicators of calls and voicemail The handset provides these visual indicators. Handset call and voicemail indicators Visual indicator Meaning Clear it X New Calls Flashes Scroll through all C a l l e r I D e n t r i e s t h a t a r e m a r k e d

" n e w. "

The number o f n o n - viewed calls If the same person calls more than once, the number lists the caller only once, and the call is marked "rep" for

"repeat.". One or more non-

viewed, missed calls One or more unprocessed voicemail messages Listen to all unheard voicemail messages, and delete or save them. 97 Review inbound calls

To scroll through missed calls 1. Press

. 2. Repeat for the next listing. Each listing shows this information:

Caller name and number (when available) Date and time of the call new (non-reviewed calls), old (previously reviewed calls) or rep (repeated calls) Listen to voicemail messages If you have unheard voicemail messages, when you open the line to make a call, you hear a stutter dial tone. To listen to voicemail messages

by your telephone service provider. If you are interested in storing your voicemail access number for one-touch calling, see page 58 for instructions. 98 Screen a call If you hear a caller leaving an answering machine message, you can discreetly hear the caller through the handset instead of through the base speakerphone. To screen during an answering machine message 1. When you see DTAM in use on the screen, lift

. 2. Press

. Call Screening appears on the screen. The answering machine continues recording, and the caller does not hear you listening. Intercept a call during an incoming message If you hear a caller leaving an answering machine message, and you want to speak to the caller, you can intercept and speak to the caller. To intercept during an incoming message 1. Lift

. 2. Press beneath Talk on the screen. The answering machine stops recording. 99 Visual indicators of messages When the answering machine is turned on, it holds 15 minutes of messages and memos, and it indicates unheard messages. Answering machine message indicators Indicator

(XX=number of new messages)

(XX=number of retrieved and stored messages) New Message: XX

(XX=number of new messages) Clear it Listen on the base or handset to all unheard messages. Delete all of the messages. Listen on the base or handset to all unheard messages. Listen to answering machine messages You can listen to answering machine messages on the base or on the handset. The messages play in the order received. 100 To listen to answering machine messages, on the base Messages play on the base speakerphone. 1. Press

. If unheard messages or memos are stored, only those messages or memos play. Otherwise, all stored messages and memos play.

(Optional) Adjust playback:

2. To adjust volume: Press or

. To skip ahead to the next message or memo: Press

. To replay a message or memo: Press

. To pause and unpause during playback: Press and hold

. To delete a message or memo:

and During playback, press hold for two seconds. To stop the announcements, press

. 101 To listen to answering machine messages, on the handset Messages play on the handset speakerphone, but you can turn off the speaker if you prefer to listen discretely. 1. Play only new or play all messages and memos:

To play only new messages and beneath Play on memos: Press the screen. Note: Play appears on the screen only if there are unheard messages or memos. To play all messages and memos:

a. Press screen. b. Press Machine. beneath Menu on the to select Ans c. Press Message. and select Play d. Press and scroll to Play All, and then press

. 102 2.

(Optional) Adjust playback:

To turn off the speaker: Press

. To adjust volume: Press on the side of the handset. To replay a message or memo:

Press

. To pause and unpause: Press

. To skip ahead to the next message beneath Next or memo: Press on the screen. To delete a message or memo:

beneath During playback, press Erase on the screen. To stop the announcements:

Press

. 103 To access the answering machine remotely You can access your answering machine remotely by dialing your phone number from any touch-tone phone or cell phone. Through remote access, you can play and delete messages, record a new greeting and turn off or on the answering machine.

The default code is 000. If you are interested in instructions for personalizing the code, see page 90. 1. From any touch-tone phone, dial your phone number. 2. Wait for the message to play and the beep to occur, and then press You are prompted to enter the remote access code.

3. After the prompt is complete, press numeric keys to enter your remote access code. A short beep occurs. 104 4. Follow the prompts:

Press Result 2 Listen to messages 1 2 3 7 Previous message Pause and unpause Next message Erase playing message

6 4 5 6 0 8 9 Record a memo Stop recording the memo Play the current greeting Record a new greeting Stop recording the greeting Erase all retrieved messages Turn off the answering machine Turn on the answering machine Note: If you use the answering machine together with voicemail service, you cannot remotely turn on the answering machine. 5. 105 Delete machine messages and memos It is important to delete old messages and memos on your answering machine, to make space for new messages. You can delete only reviewed (old) messages and memos. The machine holds 15 minutes of messages. If the machine is full, the caller cannot record a new message, and the base shows FL. To delete one machine message or memo 1. While the message is playing, press and hold for two seconds. You hear "Message erased."

To delete all reviewed machine messages and memos, using the base 1. Press and hold for two seconds . You hear "To delete all old messages, press Delete."

2.

. 106 To delete all reviewed machine messages and memos, using the handset 1. Press screen. beneath Menu on the 2. Press to select Ans Machine. 3. Press and scroll to Delete Msgs, and then press Delete All Old? appears on the screen. 4. Press

. All Old Deleted appears on the screen. 107 The ClearSounds A500 phone stores two lists:

Dialed calls list: The last 10 numbers that were called from your handsets. Inbound calls list callers who called you. Each handset stores 30 calls. Delete entries from lists The oldest call automatically drops from the list when the list is full. You can remove calls manually if you wish. To delete calls from dialed or inbound calls lists 1. Search a list by taking one of these steps:

To delete numbers from the dialed calls list: press repeatedly until you see a call that you want to delete. To delete numbers from the inbound calls list: press repeatedly until you see a call that you want to delete. 2. Press 3. Delete one or all entries in the list:

to select Option. To delete only the selected entry, press and scroll to Delete, and then press

. To delete all entries in the list, press to select Delete All. Press press and the

4. Press 108

. Personalize the system PIN

(PIN) to restore handset default settings or to register and unregister an additional handset to the base. This section instructs you on how to change from the default system PIN to a personalized PIN. The factory default system PIN is 0000. Note: Carefully consider whether a personalized system PIN is necessary. If you are concerned that you might forget your personalized system PIN, store a record of

personalized system PIN, you cannot perform functions

Personalizing the remote access code for the answering machine is discussed in another section. If you are interested in the answering machine remote access code, see page 90. To personalize the system PIN 1. Press beneath Menu on the screen. 2. Press

. and scroll to Setting, and then press 109 and scroll to System PIN, and then 3. Press press Old PIN: appears on the screen. 4. Press numeric keys to enter the present PIN, and then

. press Note: The factory default PIN is 0000. New PIN: appears on the screen. 5. Press numeric keys to enter the new PIN, and then press Again: appears on the screen. 6. Press numeric keys to re-enter the new PIN, and then

. press

PIN Changed appears on the screen. 7. Press

. 110 Restore handset default settings You can reset your handset to factory default settings. These settings are saved (they do notreset):

Dialed calls list Phonebook entries You must enter the system PIN to reset the defaults. The PIN is 0000. Incoming calls list (Caller ID) To restore handset default settings 1. Press beneath Menu on the screen. 2. Press

. and scroll to Setting, and then press and scroll to Handset Reset, and then 3. Press press Handset Reset? appears on the screen. 4. Press

. Note: The factory default PIN is 0000. New PIN: appears on the screen. 111 5. Press numeric keys to enter the new PIN, and then press Again: appears. 6. Press numeric keys to re-enter the new PIN, and then

. press

PIN Changed appears on the screen. 7. Press

. 112 Register additional handsets to the base Your telephone handset (Handset 1) is registered to the base. If you purchased additional ClearSounds A500E handsets, you must register each additional handset to the ClearSounds A500 base. The base can accommodate

Each handsets registration number appears on the handsets home screen. To register an additional handset to the base 1. On the unregistered A500E handset, press and hold beneath Menu on the screen, until Press and hold base Page key appears, and then release the handset key. 2. On the base, press and hold for 10 seconds, and then release the key. When the handset is registered to the base, the handset number appears on the handset screen. 113 Delete a handset registration You can delete a handset registration from the base. Note: To accomplish this task, you cannot use the handset that you are deleting. You must use an alternate handset. To delete a handset registration 1. Press beneath Menu on the screen. 2. Press

. 3. Press press

. and scroll to Setting, and then press and scroll to Unregister, and then 4. Press numeric keys to enter the system PIN code

(0000 is the factory default code), and then press 5. Press numeric keys to enter the number of the handset that you wish to unregister, and then press

. 6. Press

. 114 General operation Symptom Phone is non-operational. Handset batteries seem to have short lives. When I lift the handset from the base, the line does not open. Solutions Secure the power adapter connection in the AC wall outlet and in the handset jack. Secure the phone line cord in the wall jack and in the handset jack. Fully charge the handset batteries and install them properly. Plug in another phone to the same wall jack to ensure that the phone service is operational. Use only AAA NiMH rechargeable batteries. Never use alkaline batteries!

Clean the charging contacts. Turn on the auto answer feature

(page 71). 115 Solutions If you subscribe to DSL service,

page 16). Plug in the power adapter to the wall outlet and securely connect it to the phone. Do not plug in other appliances to the same wall outlet. Move the phone to a location that is free of interference. If you are located near radio

The handset is out of range of the base. Move the handset closer to the base. The factory default system

is 0000. If you personalized it, you must enter the personalized number. See page 109. Symptom There is noise, s t a t i c o r interference. On the handset, is blinking, Searching appears and a tone is sounding. I cannot recall my system PIN. 116 Voicemail and call waiting services Symptom Call waiting does not work. There is no caller ID information on the screen. Solutions

provider that you subscribe to call waiting service.

If another handset is engaged on the line, call waiting information doesn't show. ID service.

For information while you are

subscribe to caller ID on call waiting service. Some callers or providers withhold details. ID information can be delayed:

Check after the phone rings a few times. 117 Solutions Turn on the ringer and turn up the ringer volume (page 46). Plug in the power adapter to the wall outlet and securely connect it to the phone. Unplug one or more devices that share the phone line. Call notication Symptom T h e r e i s n o audible ringer. 118 Dialing Symptom A memory button does not function. Area codes or the long distance code are missing from lists, or they are there and I don't need them for local calls. Solutions Program the number (page 53). The phone dials the exact number that you see on the screen. If you are calling from a memory key or the phonebook, be sure

codes and long distance codes See page 48 and page 56. When dialing out using a number from the inbound calls list, press to add or delete a 1, and press to add the local area code.

code in your region, see "Call storage: local area code" on page 28. 119 Audio Symptom Low handset earpiece or speakerphone volume, or poor tone Solutions Plug in the power adapter to the wall outlet and securely connect it to the phone. Turn up the volume and

tings (page 34)

off after each call. If you prefer it on consistently, turn it on (page 34).

page 79). Phonebook I have two handsets registered to the base, and

phonebook entries. I wanted to add entries from Handset 1 to Handset 2, so I copied phonebook entries, but the original entries on Handset 2 were lost. You selected Copy All instead of Copy Append. See page 62. 120 Answering machine Symptom When listening to messages, volume is too low or too high. Solutions During listening:

Base: Adjust on the base. or Handset:

Volume: Adjust the side of the handset. and on Tone: Press hear the tone that you prefer. until you Consistent handset settings:

page 34). The memory is full. Delete some or all messages (page 106). The default code is 000. If you personalized the code, you can hear the current personalized code (page 91). 121 caller Incomplete messages occur. I cannot recall my remote access security code. 3.

telephone cord and modular plug are provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instruction for details.

Phone causes harm to the phone network, the phone company will notify you in advance that temporary

advance notice isnt practical, the phone company will notify the customer as soon as possible. Also, you will

FCC if you believe that it is necessary. 4. The phone company may make changes in its facilities,

phone company will provide advance notice in order

uninterrupted service. If you experience trouble with the ClearSounds A500 DECT 6.0, you should disconnect it from the network until the problem has been corrected or until you are

5. 6. Please follow instructions for repair, if any (e.g. battery replacement section); otherwise do not alter or repair

procedures, follow the instructions outlined under the limited warranty. 123 8. 7. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

connected to the phone line, ensure that the installation of the ClearSounds A500 DECT 6.0 does not disable

the following:

a. Phone number to which this unit is connected b. c. d. e. f. 9. 10. determine how many devices can be connected to your phone line. If too many devices are attached, they may not ring in response to an incoming call. In most but not all areas, the sum of the RENs of all devices on any

the number of devices that may be connected to your line, as determined by the total RENs, contact your local telephone company. The REN for this product

124 US:AAAEQ##TXXXX. The digits represented by ##

are the REN without a decimal point. For this product the FCC registration number is US:CLSW400BA500, which indicates the REN would be 0.0. Service Requirements

malfunction, all repairs should be performed by ClearSounds or an authorized agent. It is the responsibility

ClearSounds or to one of our authorized agents. If the

ClearSounds Communications, Inc. 1743 Quincy Avenue, Suite 155 Naperville, IL 60540 Tel: 1-800-965-9043 Fax: 1-630-654-9219 Industry Canada This device IC is 7800A-CSA500. CS03 Statement This product meets the applicable Industry Canada

/ Le prsent matriel est conforme aux specifications techniques applicables d'Industrie Canada.

abbreviation[-1.20], IC before the registration number. The 125 Compliance

on a Declaration of Conformity indicating that Industry

it is permissible to be connected to the facilities of the local

be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user

WARNING: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or an electrician, as appropriate. CAUTION assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a phone interface. The termination on an interface may consist of any

126 does not exceed 5. An alternative indication of the REN is the Load Number (LN); this number should be divided by 20

indicated on the bottom of your phone. RSS (category 1 equipment) This device complies with Industry Canada license-

exempt RSS standard(s). Operation is subject to the following two conditions:

1. This device may not cause interference. 2. This device must accept any interference that may cause undesired operation of the device. Le prsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et

(2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum

(or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen

not more than that necessary for successful communication. Conformment la rglementation d'Industrie Canada, le prsent metteur radio peut fonctionner avec une antenne d'un type et d'un gain maximal (ou infrieur) approuv pour l'intention des autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la puissance isotrope rayonne quivalente (p.i.r.e.) ne dpasse pas l'intensit ncessaire l'tablissement d'une communication satisfaisante. 127 Warranty Be sure to save your sales receipt as the proof of purchase date should you need warranty service. The serial number for this product is on the underside of the base. Your ClearSounds A500 DECT phone and A500E phone come with a (1) year limited warranty from the date of purchase. These products are warranted by ClearSounds against manufacturing defect in material and workmanship under normal use. In the event that this product fails to function properly due to defects in materials or workmanship within one year of the original purchase, return the unit (freight prepaid) with proof of purchase (sales receipt or packing slip, no exceptions) to ClearSounds Communications. ClearSounds Communications will either repair or replace the unit (with

you (using UPS/USPS ground shipping) at no cost to you. The warranty replacement or repair will be warranted for a period of 90 days or the remainder of the original warranty period (from original purchase date), whichever is longer. The warranty does not cover accidents, negligence or breakage to any parts. This includes shipping damage,

incompatible accessories, acts of God or failure in your phone service carriers line service. The product must not be tampered with or taken apart by anyone who is not an authorized ClearSounds Communications representative. Tampering with the phone will void any written or implied warranties. 128 If a defect covered by this warranty should occur, promptly contact a Customer Service representative by phone, or log on to www.clearsounds.com to obtain a Return Merchandise Authorization (RMA) number and shipping instructions before shipping the product to us. Any shipment without an RMA number will not be accepted and will be returned to you at your expense. All authorized returned products must be accompanied with proof of purchase and a brief explanation of the problem. For out-of-warranty repairs and service, please contact our Customer Service department for instructions. The repair shall be warranted for 90 days. Important note Radiation Exposure Statement:

should be installed and operated with minimum distance of 20cm between the base and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Privacy of communications man not be ensured when using this telephone. IMPORTANT: YOUR RECEIPT IS PART OF YOUR WARRANTY AND MUST BE RETAINED AND PRODUCED IN THE EVENT OF A WARRANTY CLAIM. 129 Accessories Please visit the ClearSounds website or call ClearSounds for additional accessories. CS-CLA7V2 neckloop connects to jack for your phones 2.5 mm hands-free conversation.

implant(s) with t-coil(s). CS-HD-500 headset connects your phones 2.5 mm hands-free conversation. to jack for 130 Service Customer Service in United States and Canada Do you need some help? Please call, we are happy to assist you!

ClearSounds Communications Attention: Repair Center 1743 Quincy Avenue, Suite 155 Naperville, IL 60540 USA 1-800-965-9043 (Toll-free) www.ClearSounds.com 131 2013 ClearSounds CS-A500/500EUG Ver 1