ALLY PLUS II
TRUE WIRELESS NOISE CANCELING HEADPHONE
ENGLISH
Quick Start Guide | User Manual | Warranty Card
CONTENTS
INTRODUCTION
QUICK START GUIDE
USER MANUAL
Bluetooth pairing
Volume control
Noise Cancellation Mode and
Ambient Mode
Bluetooth call and playback control
Charging
LED Behavior
Specifications
WARRANTY
NOTICE
2
3
5
6
6
7
7
8
9
10
11
ALLY PLUS II
INTRODUCTION
Box contents
Quick start guide / User
manual / Warranty card
(This booklet)
Touch pad
LED indicator
USB-C
Connector
2
ALLY PLUS II
QUICK START GUIDE
1. ALLY PLUS II will power ON
automatically when removed from the
charging case
* ALLY PLUS II will go into pairing mode
automatically when powered ON for
the first time (if you need to manually
go into pairing mode, please follow
the steps on page 4)
** ALLY PLUS II will automatically
connect to the last connected device
if it is in range and available for pairing
3. Enjoy your ALLY PLUS II
3
ALLY PLUS II
True wireless noise canceling headphone
with charging case
Charging cable
USB-C to USB-A
Bluetooth
Bluetooth
Bluetooth
ON
Cleer ALLY PLUS II
Ear-tips
XS / S / L / XL
*M size ear-tips
are attached to
ALLY PLUS in-box
Overview
2. Find “Cleer Ally plus II” on the
Bluetooth device list and tape it to
pair. After a few second, a Bluetooth
pairing request pop-up window
appears, press “PAIR” to connect
Bluetooth
Cleer ALLY PLUS II
PAIR
ALLY PLUS II
QUICK START GUIDE
ALLY PLUS II
USER MANUAL
Cleer Connect App
Bluetooth pairing
Pairing Mode
The Cleer app gives you a more customized control to your
ALLY PLUS II , downloads the Cleer+ app from the App Store (for iOS
devices) or the Google Play(for Android devices).
With the Cleer+ app you can:
• Turn on and off the Ambient Noise Control.
• Real-time tuning of the Ambient Noise Control level and turn
ON/OFF adaptive ANC
• Select and enjoy the customize equalize of your ALLY PLUS II.
• Choose preset music profiles to tune your ALLY PLUS II to more
accurately reproduce e style of music you listen to.
• Change the Bluetooth name of your ALLY PLUS II.
• Change the touch function to fit for your hand-use convenient
• Receive software updates when new features and improvements
are available.
• Check playback time and battery level of your ALLY PLUS II.
• Use MIMI hearing test to setting a dedicated EQ base one your
hearing-character.
• Check playback time and battery level of your ALLY PLUS II.
* Sounds setting saved In your ALLY PLUS II, and can be enjoyed with any player you
Connect to your ALLY PLUS II.
1. Remove both earbuds from the
charging case
x5
>
00:02
2. Press the touch pad on either earbud
for 5 times
Bluetooth
Bluetooth
Bluetooth
ON
Cleer ALLY PLUS II
3. Select your “Cleer ALLY PLUS II” on
Bluetooth device list to pair. After a
few second, a Bluetooth paring
request pop-up window appears,
press “PAIR” to connect
Bluetooth
Cleer ALLY PLUS II
PAIR
4. ALLY PLUS II is now paired
*To clear the pairing record of your ALLY PLUS:
1. Remove both earbuds from the charging case 2. Put
both earbuds into pairing mode 3. Press and hold the
touch pad until the LEDs on the earbuds flash red 3
times 4. Return the earbuds to the charging case and
leave them there for 10 seconds 5. The pairing record
is now cleared
4
5
ALLY PLUS II
USER MANUAL
Volume control
L /
R
Noise Cancellation Mode and Ambient Mode
L /
R
Charging
double tap on right earbud and hod on 2nd tap
Volume +
Volume -
double tap on Left earbud and hod on 2nd tap
Press
twice
x2
Cycle thru Noise Cancellation
Mode ON, Ambient Mode ON
and ALL OFF
Noise Cancellation Mode: Our noise canceling
technology and optimized passive isolation can
suppress wide-band ambient noise
Ambient Mode: Allows you to hear sounds
around you even while wearing your
ALLY PLUS II
*ALLY PLUS II is set to Noise Cancellation
Mode when powered ON
ALLY PLUS II
USER MANUAL
Bluetooth call and playback control
L /
R
or
Press once
Press and
hold 1s
Press and
hold 2s
or say
“Hey Google”
Music: Play / Pause
Call: Pick / Hang up call
Reject incoming call
Trigger Google assistant
or default voice assistant
*(Google always on maybe not
available on the MP1 delivery)
Connect ALLY PLUS II to a power
source with the provided USB-C
cable or put the charging case
onto wireless charging pad.
5 minutes of charge time equals
1 hour of playtime. Up to 20 hours
of playtime.
6
7
ALLY PLUS II
USER MANUAL
LED Behavior
L /
R
Power on but not connected
with any device
Power on and connected
with device
Pairing mode
Battery low(<20%) when not
connected with any device
Charging
Battery fully charged
LED OFF
Being charged
Battery Level 100%
Battery Level 1% - 99%
Not being charged
Battery Level 20% - 100%
Battery Level 1% - 19%
ALLY PLUS II
USER MANUAL
Specifications
Connections
Battery charging:
Playback time:
Support:
Bluetooth transmission
Driver:
10mm neodymium dynamic driver
Audio CODEC support:
SBC, AAC, aptX adaptive
Frequency response range:
20 - 20,000Hz
USB-C cable and wireless-charge for case
charging
A 5-minute charge delivers up to 1-hour
playback; less than 2 hours for a full charge
(when charging unit via USB-C cable and
charging case)
Up to 10 hours, up to additional 20 hours with
charging case
BT 5.0, A2DP v1.3, AVRCP v1.6, HFP v1.7, HSP
v1.2
frequency range:
2.402-2.480GHz
Bluetooth transmission power:
<8.0dBm
Water resistance rating:
IPX4 (for earbuds only)
Weight:
6.8g (per earpiece), 58g (both earpieces and
case)
8
9
ALLY PLUS II
WARRANTY
Cleer Limited Warranty
Cleer Limited warrants this product against defects in material or workmanship for (1) year as set
forth below when purchased directly from Cleer Limited or a Cleer Limited retailer. Pursuant to
this Limited Warranty, Cleer Limited will, at its option, (i) repair the product using new or
refurbished parts or (ii) replace the product with a new or refurbished product. For purposes of
this Limited Warranty, “refurbished” means a product or part that has been returned to its
original specifications. In the event of a defect, these are your exclusive remedies.
Labor: For a period of (1) year from the original date of purchase of the product (“Labor
Warranty”), Cleer Limited will, at its option, repair or replace with new or refurbished product,
product determined to be defective. If Cleer Limited elects to replace the product after this Labor
Warranty has expired but while the parts warranty is still in effect, it will do so for the applicable
labor charge.
Parts: For a period of (1) year from the original date of purchase of the product (“Parts Warranty”),
Cleer Limited will supply new or refurbished replacement parts in exchange for parts determined
to be defective.
This Limited Warranty covers only the hardware components packaged with the Product. It does
not cover technical assistance for hardware or software usage and it does not cover any
software products whether or not contained in the Product; any such software is provided “AS
IS” unless expressly provided for in any enclosed software Limited Warranty. Please refer to the
End User License Agreements included with the Product for your rights and obligations with
respect to the software.
Instructions: To obtain warranty service, you must deliver the Product, freight prepaid, in either
its original packaging or packaging affording an equal degree of protection to the original Cleer
Limited retailer (point of purchase) or Cleer Limited Customer Service. It is your responsibility to
backup any data, software or other materials you may have stored or preserved on your unit. It is
unlikely that such data, software or other materials will be lost or reformatted during service and
Cleer Limited will not be responsible for any such damage or loss. A dated purchase receipt from
Cleer Limited or a Cleer Limited retailer is required. For specific instructions on how to obtain
warranty service for your product,
Visit the Cleer Limited website: www.cleeraudio.com
Following warranty service your original Product or a replacement Product will be returned to
you as your Product was configured when originally purchased.
Repair / Replacement Warranty: This Limited Warranty shall apply to any repair, replacement part
or replacement product for the remainder of the original Limited Warranty period or for (90) days,
whichever is longer. Any parts or product replaced under this Limited Warranty will become
property of Cleer Limited.
ALLY PLUS II
WARRANTY
This Limited Warranty shall not apply to: (a) consumable parts, such as batteries that are
designed to diminish over time, unless failure has occurred due to a defect in materials or
workmanship; (b) cosmetic damage, including but not limited to scratches, dents and broken
plastic on ports; (c) defects caused by normal wear and tear or otherwise due to the normal
aging of the device; (d) damage caused by accident, negligence, abuse, misuse, fire,
earthquakes, acts of God or damage resulting from liquid outside of the approved levels; (e)
damage caused by operating the device outside Cleer Limited published guidelines; (f) damage
caused by service performed by anyone who is not a representative of Cleer Limited or a Cleer
Limited authorized service provider; (g) Products whose seals are tampered; (h) Products whose
serial numbers have been removed or defaced from such Product; (i) modifications, alterations or
repairs to the Product made by a party other than Cleer Limited or a party authorized by Cleer
Limited; (j) any failure by End User or a third party to comply with environmental and storage
requirements for the Product specified by Cleer Limited, including, without limitation,
temperature or humidity ranges; or (k) use of the Product in combination with any third-party
devices or products that have not been provided or recommended by Cleer Limited.
LIMITATION ON DAMAGES: CLEER LIMITED SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON
THIS PRODUCT.
DURATION OF IMPLIED WARRANTIES: EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE
LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE ON THIS PRODUCT IS LIMITED TO THE DURATION OF THIS WARRANTY.
DISCLAIMER: THE LIMITED WARRANTY SET FORTH HEREIN IS EXCLUSIVE AND IN LIEU OF ALL
OTHER WARRANTIES OR CONDITIONS RELATING TO THE PRODUCT, WHETHER EXPRESS OR
IMPLIED, AND CLEER LIMITED EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES AND
CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED
WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR
PURPOSE, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF
TRADE AND AGAINST HIDDEN DEFECTS, TO THE FULLEST EXTENT PERMITTED BY LAW.
CLEER LIMITED DOES NOT WARRANT THAT THE PRODUCT WILL MEET CUSTOMER’S
REQUIREMENTS OR THAT USE OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM CLEER
LIMITED OR ELSEWHERE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS
WARRANTY.
10
11
ALLY PLUS II
NOTICE
ALLY PLUS II
NOTICE
Register your product and get support at www.cleeraudio.com
©2020 Cleer Limited. All rights reserved.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
and any use of such marks by Cleer Limited is under license. Other trademarks and trade names
are those of their respective owners.
Qualcomm aptX adaptive is a product of Qualcomm Technologies International, Ltd. Qualcomm
is a trademark of Qualcomm Incorporated, registered in the United States and other countries,
used with permission. aptX is a trademark of Qualcomm Technologies International, Ltd.,
registered in the United States and other countries, used with permission.
Made in China.
Recycling
Your product is designed and manufactured with high quality materials and
components, which can be recycled and reused. When you see the crossed out
wheel bin symbol attached to a product, it means the product is covered by the
European Directive 2002/96 EC:
Never dispose of your product with other household waste. Please inform yourself
about the local rules on the separate collection of electrical and electronic
products. The correct disposal of your old product helps prevent potentially
negative consequences on the environment and human health. Your product
contains batteries covered by the European Directive 2006/66/EC, which cannot
be disposed of with normal household waste.
The device complies with RF specifications when the device used at 0mm from your body.
Hereby, Cleer Limited. Declares that the product compliance with essential requirements and
other relevant provisions of Directive 2014/53/EU.
Compliance with FCC rules
1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause
undesired operation.
2. Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure requirement.
The device can be used in portable exposure condition without RF restriction.
12
Find this user manual on
www.cleeraudio.com
Follow us on social media
@Cleersound
@CleerAudio
V1