FCC ID: UXX-S5A103A 5G Adapter

W2000 Series Indoor 5G Wideband Adapter Quick Start Guide This document provides a brief overview of the W2000 indoor 5G Wideband adapter, discusses what's inside the box, and provides basic set up and install instructions. Introduction Intended Audience This article is intended for general Cradlepoint hardware users. It provides a basic knowledge for setting up the W2000 indoor 5G Wideband adapter. Due to the unique nature of each installation, potential for RF exposure, and enhanced separation requirements, customers must have a professional install their 5G hardware. Refer to the Professional Installer Network section of this document for assistance in locating a professional installer. Professional Installer Network Email our Professional Installer Network for assistance in locating a professional installer in your service area at <TBD>@cradlepoint.com. Navigation Use the following links to quickly navigate through this quick start guide. Introduction ....................................................................................................................................... 1 Intended Audience ............................................................................................................................ 1 Professional Installer Network ......................................................................................................... 1 W2000 Indoor 5G Wideband Adapter Models................................................................................. 2 Before You Begin .............................................................................................................................. 3 Location Considerations....................................................................................................................................... 3 Ethernet Cable Considerations ............................................................................................................................. 3 SIM Card Setup for Wireless Connectivity .......................................................................................................... 3 Check Box for Contents .................................................................................................................... 3 Activate the Adapter Through NetCloud Manager ......................................................................... 4 Understanding LEDs ......................................................................................................................... 4 Troubleshooting ................................................................................................................................ 7 Resources ........................................................................................................................................... 7 Help and Support .............................................................................................................................. 7 Terms of Service ................................................................................................................................ 7 W2000 Indoor 5G Wideband Adapter Models This guide applies to the following products:

CRADLEPOINT W2000-5GA MODEL: S5A010A CRADLEPOINT W2000-5GB MODEL: S5A103A Before You Begin Location Considerations Read the following before setting up your W2000 indoor 5G Wideband adapter. The W2000 Indoor 5G Wideband adapter is purpose-built for indoor mounting and should be installed by a professional. The following includes considerations when identifying a location for mounting. Ensure that the mounting surface is flat and clear of any obstructions or objects that may interfere with the antennas, signal reception, or cables. Position the endpoint for optimal cellular and Wi-Fi signal reception. Avoid mounting in direct sunlight or in locations where it may be exposed to the weather. Ensure plenty of airflow for ventilation. Mount in locations compliant with the Safety, Regulatory, and Warranty guide, included in the product shipping box. IMPORTANT: The W2000 indoor 5G Wideband adapter requires increased separation distances in relation to other networking hardware. Therefore, Cradlepoint requires that all 5G adapters be installed by a professional. For assistance with installation or in locating a professional installer, contact Cradlepoint Sales and Support. Ethernet Cable Considerations Cradlepoint recommends shielded, twisted-pair (S/FTP) Ethernet network cabling and connectors (Cat5/Cat6/Cat6a/Cat7a) for optimal wired network performance. SIM Card Setup for Wireless Connectivity A wireless broadband data plan must be added to your Cradlepoint W2000 for wireless broadband connectivity. Network providers, such as AT&T, Verizon, and Telstra, must provision a SIM to provide wireless broadband data plans compatible for use with the Cradlepoint W2000 indoor 5G Wideband adapter endpoints. Contact your network provider for further details. Check Box for Contents Prior to having the W2000 indoor 5G Wideband adapter installed, open the boxes and ensure that all items are present. You should have received the following:

Box 1 - Hardware Only:

Box 2 - Accessories Kit:

o [1] W2000 indoor 5G Wideband adapter hardware o [1] 90 W PoE Injector o [4] Cellular antennas o [1] Indoor mounting kit o [1] Screw pack o [1] Safety, Regulatory, and Warranty guide o [1] Quick Start reference sheet Once you ensure all required hardware is present, have a professional install your W2000 indoor 5G Wideband adapter. Activate the Adapter Through NetCloud Manager Once the adapter is installed, it will need to be activated in NetCloud Manager (NCM). Your endpoint is packaged with NetCloud services and activation requires that you log into your NetCloud account. Refer to Getting Started with NetCloud Manager for more information. Understanding LEDs Refer to the following for information about the LED indicators on the Cradlepoint W2000 indoor 5G Wideband adapter. NOTE: The W2000 LEDs are only visible when the endpoint is powered on. They are located along the top edge of the adapter, above the SIM slot cover. Status Indicator Behavior POWER The Cradlepoint W2000 and W2005 must be powered using an approved 54 V DC power source. No Light = Not receiving power. Check the power switch and source connection. Green = Powered ON. Yellow = Attention. Log into NCM and use the Remote Connect menu to access the routers NCOS to manage any alert. o NOTE: Upon initial installation, the light will be yellow until the endpoint is registered in NetCloud Manager (NCM). SIGNAL STRENGTH LED bars indicate the modems signal strength. 4 Solid Bars = Strongest signal 1 Blinking Bar = Weakest signal (A blinking bar indicates half of a bar) 4 Blinking Bars = SIM door is not installed, modem is off MODEM Indicates information about the modem. No Light = Modem not connected. o NOTE: You will not be able to see the icon when the modem is not connected. Solid Green = Modem has established an active WAN connection. Blinking Green = Modem is connecting. Solid Yellow = Modem is not active. Blinking Yellow = Data connection error. No modem connection possible. Blinking Red = Modem is in the process of resetting. o NOTE: Blinking Red with Signal Strength LEDs =

SIM door is not installed, modem is off. Wi-Fi BROADCAST Indicates activity on the Wi-Fi broadcast for both 2.4 and 5 GHz bands. No Light = Wi-Fi is not operating. Blue = Wi-Fi is on and operating normally LAN ACTIVITY Indicates an active LAN connection. NOTE: Only one LAN connection will be active at a time. No Light = LAN is not connected or is not currently active. Flashing Green = Active LAN connection. OTHER Additional LED Indications The white Cradlepoint logo on the top face of the endpoint lights up when the endpoint is connected to a registered NCM account. Troubleshooting If the endpoint takes longer than 5 minutes to connect to the Internet, you may need to log into the local UI of the endpoint to make configuration changes or start the troubleshooting process. You must be physically co-located with the endpoint in order to do this. Refer to How to Troubleshoot Connection Issues for additional information. Once the endpoint connects to the Internet, it should then connect to your NetCloud Manager account and start its configuration download. Resources W2000 Webpage W2000 Data Sheet Help and Support Contact Us Cradlepoint Customer Connect Community Cradlepoint Support Services Terms of Service Cradlepoint Terms of Service & License Agreement Privacy Policy GDPR Privacy Policy

W2000 Series Indoor 5G Wideband Adapter Professional Installation Guide Introduction Disclaimer This document provides a brief overview of the W2000 indoor 5G Wideband adapter, discusses what's inside the box, and provides basic set up and install instructions. Cradlepoint, Inc. (Cradlepoint) does not warrant that the hardware will work properly in all environments or applications, and makes no warranty or representation, either implied or expressed, with respect to the quality, performance, merchantability, or fitness for a particular purpose of the W2000 indoor 5G Wideband adapter even when installed in accordance with this Professional Installation Guide. This Professional Installation Guide is provided AS IS, without any warranty of any kind. Without limiting the foregoing, to the maximum extent permitted by applicable law Cradlepoint expressly disclaims all representations, warranties and conditions, whether express, implied, statutory, or otherwise, with respect to this Professional Installation Guide, including without limitation any warranty of title, non-infringement, merchantability or fitness for a particular purpose. While Cradlepoint has made every effort to ensure this Professional Installation Guide is accurate, Cradlepoint disclaims liability for any inaccuracies or omissions that may have occurred and shall not be liable for any adverse results caused, in whole or in part, by the installers reliance upon the instructions in this Professional Installation Guide. Information in this Professional Installation Guide is subject to change without notice and does not represent a commitment on the part of Cradlepoint. Cradlepoint assumes no responsibility for any inaccuracies that may be contained in this Professional Installation Guide. Cradlepoint makes no commitment to update or keep current the information in this Professional Installation Guide and reserves the right to make improvements to this Professional Installation Guide and/or to the products described in this Professional Installation Guide, at any time without notice. If you find information in this Professional Installation Guide that is incorrect, misleading, or incomplete, we would appreciate your comments and suggestions. Intended Audience This article is intended for professional networking hardware installers. It provides basic knowledge and should be used only as a reference guide for installing the W2000 indoor 5G Wideband adapter. Due to the unique nature of each installation, potential for RF exposure, and enhanced separation requirements, customers must have a professional install their 5G hardware. This document is a reference guide and is intended only to provide best practices. Installer Responsibility Cradlepoint hereby disclaims any liability for failure of the installer to install the hardware properly and for any other acts and omissions of the installer. By using this Professional Installation Guide, you agree to indemnify and hold Cradlepoint harmless from and against any and all, liabilities, losses, damages, costs and expenses (including without limitation attorneys fees and costs) incurred by Cradlepoint arising out of or in connection with any installation work that is done other than in accordance with the instructions in this Professional Installation Guide. Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL CRADLEPOINT BE LIABLE TO YOU OR TO ANYONE CLAIMING THROUGH OR UNDER YOU FOR ANY LOST PROFITS, EQUIPMENT DOWNTIME, OR LOSS OF DATA OR BUSINESS OPPORTUNITY, OR FOR ANY INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, ARISING IN ANY WAY IN CONNECTION WITH YOUR INSTALLATION ACTIVITIES, EVEN IF CRADLEPOINT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. SOME JURISDICTIONS (SUCH AS THE STATE OF NEW JERSEY) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF CRADLEPOINT AND/OR ITS AFFILIATES ARISING UNDER OR IN CONNECTION WITH THE PRODUCT, HOWEVER ARISING, REGARDLESS OF THE NUMBER OF EVENTS, OCCURRENCES, OR CLAIMS GIVING RISE TO LIABILITY, EXCEED THE PRICE PAID BY THE ORIGINAL PURCHASER OF THE PRODUCT. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Professional Installer Network Email our Professional Installer Network for assistance in locating a professional installer in your service area at <TBD>@cradlepoint.com. Navigation Use the following links to quickly navigate through this quick start guide. Introduction ....................................................................................................................................... 1 Disclaimer ............................................................................................................................................................ 1 Intended Audience ............................................................................................................................................... 2 Installer Responsibility......................................................................................................................................... 2 Limitation of Liability .......................................................................................................................................... 2 Professional Installer Network ............................................................................................................................. 2 W2000 Indoor 5G Wideband Adapter Models................................................................................. 3 Before You Begin .............................................................................................................................. 4 Location Considerations....................................................................................................................................... 4 Ethernet Cable Considerations ............................................................................................................................. 4 SIM Card Setup for Wireless Connectivity .......................................................................................................... 4 Setup .................................................................................................................................................. 5 STEP 1: Check box contents. .............................................................................................................................. 5 STEP 2: Insert an Activated 2FF-Sized SIM. ..................................................................................................... 5 STEP 3: Attach the antennas. .............................................................................................................................. 6 STEP 4: Mount the adapter. ................................................................................................................................ 7 STEP 5: Connect to a power source. ................................................................................................................... 9 STEP 6: Activate the endpoint through NetCloud Manager. .............................................................................. 9 Understanding LEDs ....................................................................................................................... 10 Troubleshooting .............................................................................................................................. 12 Resources ......................................................................................................................................... 12 Help and Support ............................................................................................................................ 12 Terms of Service .............................................................................................................................. 13 Regulatory Requirements ............................................................................................................... 13 W2000 Indoor 5G Wideband Adapter Models This guide applies to the following products:

CRADLEPOINT W2000-5GA MODEL: S5A010A CRADLEPOINT W2000-5GB MODEL: S5A103A Before You Begin Location Considerations Read the following before setting up your W2000 indoor 5G Wideband adapter. The W2000 Indoor 5G Wideband adapter is purpose-built for indoor mounting and should be installed by a professional. The following includes considerations when identifying a location for mounting. This endpoint must be installed at a location where the radiating antennas can be kept 38cm (for USA installations), 45cm (for Canada installations), or 23cm (Australia installations) in the normal operating condition to meet Radio Frequency (RF) Exposure requirements. Refer to the Regulatory Requirements section of this document for more information. Ensure that the mounting surface is flat and clear of any obstructions or objects that may interfere with the antennas, signal reception, or cables. Position the endpoint for optimal cellular and Wi-Fi signal reception. Avoid mounting in direct sunlight or in locations where it may be exposed to the weather. Ensure plenty of airflow for ventilation. Mount in locations compliant with the Safety, Regulatory, and Warranty guide, included in the product shipping box. Refer to the Regulatory Requirements section of this guide for quick reference. IMPORTANT: The W2000 indoor 5G Wideband adapter requires increased separation distances in relation to other networking hardware. Therefore, Cradlepoint requires that all 5G adapters be installed by a professional. For assistance with installation or in locating a professional installer, contact Cradlepoint Sales and Support. Ethernet Cable Considerations Cradlepoint recommends shielded, twisted-pair (S/FTP) Ethernet network cabling and connectors (Cat6a/Cat7a) for optimal wired network performance. SIM Card Setup for Wireless Connectivity A wireless broadband data plan must be added to your Cradlepoint W2000 for wireless broadband connectivity. Network providers, such as AT&T, Verizon, and Telstra, must provision a SIM to provide wireless broadband data plans compatible for use with the Cradlepoint W2000 indoor 5G Wideband adapter endpoints. Contact your network provider for further details. Setup The following instructions are intended for network hardware installers. Read through the following to set up your W2000 indoor 5G Wideband adapter or use the Verify mobile installation app. STEP 1: Check box contents. The W2000 Indoor 5G Branch Adapter and required accessories are shipped in two boxes. Box 1 - Hardware Only:

Box 2 - Accessories Kit:

o [1] W2000 indoor 5G Wideband adapter hardware o [1] 90 W PoE Injector o [4] Cellular antennas o [1] Indoor mounting kit o [1] Screw pack o [1] Safety, Regulatory, and Warranty guide o [1] Quick Start reference sheet STEP 2: Insert an Activated 2FF-Sized SIM. 1. Unscrew and remove the modem door on the W2000 endpoint. 2. Insert an activated 2FF-sized SIM into the slot marked SIM1, with metal contacts up and notch in. It will click into place. To remove, depress again if necessary. 3. Use the SIM2 slot for a secondary/backup, as needed. 4. Replace the modem cover and secure with the modem door screw. STEP 3: Attach the antennas. Attach the four (4) included cellular antennas to the connectors marked MAIN0 and DIV0/1/2. If desired, attach an active GPS antenna (not included) to the SMA connector marked GPS. Hold the antenna straight and twist the base of the antenna to connect, folding the joint if Antennas are jointed for optimal signal positioning. o NOTE: Ensure that the antennas are not near metal or other RF reflective needed. surfaces. STEP 4: Mount the adapter. The W2000 includes a set of mounting plates that allow the adapter to be mounted in multiple locations. REMINDER: This endpoint must be installed at a location where the radiating antennas can be kept 38cm (for USA installations), 45cm (for Canada installations), or 23cm (Australia installations) in the normal operating condition to meet Radio Frequency (RF) Exposure requirements. Refer to the Regulatory Requirements section of this document for more information. For basic mounting best practices, refer to the following:

Figure 2. Wall & Ceiling Mounting Bracket Figure 3. Drop Ceiling Mounting Bracket Figure 1. Mounting Template WALL & CEILING Use the included mounting template (Fig.1) to mark the desired mounting location on the wall or ceiling with a marker or pen. There will be an arrow to indicate which direction is up. Pre-drill holes for the mounting screws. Attach the wall & ceiling mounting bracket (Fig. 2) to the wall or ceiling in the marked location, securing with M3 screws and anchors. o NOTE: Do not use power tools on the adapter or mounting plates. Use hand-held screw drivers to attach screws only. Align the W2000 keyholes on the back of the endpoint to the mounting pegs on the bracket. Slide the endpoint down until it clicks into place. o NOTE: To remove the endpoint from the bracket, depress the latch on the left-

hand side of the bracket and pull the endpoint up and off of the bracket pegs. Once the W2000 and brackets are securely connected, attach the M3 security screw to ensure the endpoint is immobile. DROP CEILING The ceiling mount assembly works for standard 9/16ths and 15/16ths drop ceilings. It is not designed for recessed drop ceilings. Do not use power tools on the adapter or mounting plates. Use hand-held screw drivers to attach screws only. Join the drop ceiling (Fig. 3) and wall & ceiling mounting (Fig. 2) brackets into the ceiling mount assembly. o Align the drop ceiling bracket to the flat back portion of the mounting bracket. NOTE: There is only one position that will allow the two pieces to fit together. o Use the included M3 screws to secure the two bracket pieces together. Route the Ethernet cable(s) through the middle of the ceiling mount assembly and route through the cable clip. The clip will align the cables with the WAN and LAN ports on the side of the W2000. Attach the ceiling mount assembly to the desired location on the drop ceiling frame. o Lift up the ceiling panels to isolate the frame. o Align the frame to the of the ceiling mount assembly so that the mounting clips o Press the bracket against the frame and twist the bracket slightly to the right until are on either side of the frame. the clips click onto the frame. Align the W2000 keyholes on the back to the mounting pegs on the bracket. Slide the endpoint along the pegs until it clicks into place. Secure with the M3 security screw. JUNCTION BOX The mounting plate is designed to work with standard-sized junction boxes. Use the included template to fit the mounting plate to the junction box to attach the W2000. Refer to the Wall &

Ceiling section in this document for more information. STEP 5: Connect to a power source. Connect an Ethernet cable to the PoE 2.5G LAN1 port and plug the other end into the included 802.11bt (90W) PoE-injector, or a 802.11bt enabled port on an attached router or switch (not included). Ensure the PoE injector, router, or switch port is powered on. o The power LEDs will begin to light up. STEP 6: Activate the endpoint through NetCloud Manager. Activate your endpoint through NetCloud Manager (NCM). Your endpoint is packaged with NetCloud services and activation requires that you log into your NetCloud account. Refer to Getting Started with NetCloud Manager for more information. Understanding LEDs Refer to the following for information about the LED indicators on the Cradlepoint W2000 indoor 5G Wideband adapter. NOTE: The W2000 LEDs are only visible when the endpoint is powered on. They are located along the top edge of the adapter, above the SIM slot cover. Status Indicator Behavior POWER The Cradlepoint W2000 and W2005 must be powered using an approved 54 V DC power source. No Light = Not receiving power. Check the power switch and source connection. Green = Powered ON. Yellow = Attention. Log into NCM and use the Remote Connect menu to access the routers NCOS to manage any alert. o NOTE: Upon initial installation, the light will be yellow until the endpoint is registered in NetCloud Manager (NCM). SIGNAL STRENGTH LED bars indicate the modems signal strength. 4 Solid Bars = Strongest signal 1 Blinking Bar = Weakest signal (A blinking bar indicates half of a bar) 4 Blinking Bars = SIM door is not installed, modem is off MODEM Indicates information about the modem. No Light = Modem not connected. o NOTE: You will not be able to see the icon when the modem is not connected. Solid Green = Modem has established an active WAN connection. Blinking Green = Modem is connecting. Solid Yellow = Modem is not active. Blinking Yellow = Data connection error. No modem connection possible. Blinking Red = Modem is in the process of resetting. o NOTE: Blinking Red with Signal Strength LEDs =

SIM door is not installed, modem is off. Wi-Fi BROADCAST Indicates activity on the Wi-Fi broadcast for both 2.4 and 5 GHz bands. No Light = Wi-Fi is not operating. Blue = Wi-Fi is on and operating normally LAN ACTIVITY Indicates an active LAN connection. NOTE: Only one LAN connection will be active at a time. No Light = LAN is not connected or is not currently active. Flashing Green = Active LAN connection. OTHER Additional LED Indications The white Cradlepoint logo on the top face of the endpoint lights up when the endpoint is connected to a registered NCM account. Troubleshooting If the endpoint takes longer than 5 minutes to connect to the Internet, you may need to log into the local UI of the endpoint to make configuration changes or start the troubleshooting process. You must be physically co-located with the endpoint in order to do this. Refer to How to Troubleshoot Connection Issues for additional information. Once the endpoint connects to the Internet, it should then connect to your NetCloud Manager account and start its configuration download. Resources W2000 Webpage W2000 Data Sheet Help and Support Contact Us Cradlepoint Customer Connect Community Cradlepoint Support Services Terms of Service Cradlepoint Terms of Service & License Agreement Privacy Policy GDPR Privacy Policy Regulatory Requirements To comply with FCC regulations limiting both maximum RF output power and human exposure to RF radiation, the maximum cellular antenna gain must not exceed as below:

Antenna Net Gain (dBi) Frequency Range 2.5 2.2 4.3 4.6 6.1 700-960 MHz 1428-1600 MHz 1700-2700 MHz 3300-3700 MHz 5150-5925 MHz Except when transmit operation in Band 30 is not disabled (see FCC LTE Band 30 Notice for installers in the USA section in the online user manual at www.cradlepoint.com). Professional installation instructions 1. Installation personnel: This product is designed for specific application and needs to be installed by a qualified personal who has RF and related rule knowledge. The general user shall not attempt to install or change the setting. 2. Installation location: The product shall be installed at a location where the radiating antenna can be kept 38cm (FOR FCC)/45cm (FOR IC) from nearby person in normal operation condition to meet regulatory RF exposure requirement. 3. External antenna: Use only the antennas which have been approved by the applicant. The non-approved antenna(s) may produce unwanted spurious or excessive RF transmitting power which may lead to the violation of FCC/ISED limit and is prohibited. 4. Installation procedure: Please refer to users manual for the detail. 5. Warning: Please carefully select the installation position and make sure that the final output power does not exceed the limit set force in relevant rules. The violation of the rule could lead to serious federal penalty. Instructions d'installation professionnelle 1. Installation: Ce produit est destine a un usage specifique et doit etre installe par un personnel qualifie maitrisant les radiofrequences et les regles s'y rapportant. L'installation et les reglages ne doivent pas etre modifies par l'utilisateur final. 2. Emplacement d'installation: En usage normal, afin de respecter les exigences reglementaires concernant l'exposition aux radiofrequences, ce produit doit etre installe de facon a respecter une distance de 38cm(FOR FCC)/45cm(FOR IC)entre l'antenne emettrice et les personnes. 3. Antenn externe: Utiliser uniiquement les antennes approuvees par le fabricant. L'utilisation d'autres antennes peut conduire a un niveau de rayonnement essentiel ou non essentiel depassant les niveaux limites definis par FCC/ISED, ce qui est interdit. 4. Procedure d'installation: Consulter le manuel d'utilisation. 5. Avertissement: Choisir avec soin la position d'installation et s'assurer que la puissance de sortie ne depasse pas les limites en vigueur. La violation de cette regle peut conduire a de serieuses penalites federales. INDUSTRY CANADA RADIATION EXPOSURE STATEMENT This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 45cm between the radiator & your body. NOTE IMPORTANTE (Pour lutilisation de dispositifs mobiles): Dclaration dexposition aux radiations Cet quipement est conforme aux limites d'exposition aux rayonnements IC tablies pour un environnement non contrl. Cet quipement doit tre install et utilis avec un minimum de 45 cm de distance entre la source de rayonnement et votre corps. Dclaration dIndustrie Canada

(ii) pour les dispositifs munis dantennes amovibles, le gain maximal dantenne permis (pour les dispositifs utilisant la bande de 5 725 5 850 MHz) doit tre conforme la limite de la p.i.r.e. spcifie, selon le cas;

(iii) lorsquil y a lieu, les types dantennes (sil y en a plusieurs), les numros de modle de lantenne et les pires angles dinclinaison ncessaires pour rester conforme lexigence de la p.i.r.e. applicable au masque dlvation, nonce la section 6.2.2.3, doivent tre clairement indiqus. Le prsent metteur radio [IC: 6921A-S5A103A] a t approuv par Innovation, Sciences et Dveloppement conomique Canada pour fonctionner avec les types d'antenne numrs ci-

dessous et ayant un gain admissible maximal. Les types d'antenne non inclus dans cette liste, et dont le gain est suprieur au gain maximal indiqu pour tout type figurant sur la liste, sont strictement interdits pour l'exploitation de l'metteur. For CRADLEPOINT W2000-5GB MODEL S5A103A Manufacturer Model Antenna Type Max Gain (dBi) Impedance () Cradlepoint, Inc. NA Dipole (External) NA WWAN:

700-960 MHz: 1.42 1428-1600 MHz: 0.88 1700-2700 MHz: 2.69 3300-3700 MHz: 4.13 5150-5925 MHz: 4.29 For more information about the Safety, Regulatory, and Warranty guide for the W2000 Indoor 5G Wideband Adapter, refer to the inbox insert packaged with your product.

(i)the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems;

(ii) for devices with detachable antenna(s), the maximum antenna gain permitted for devices in the band 5725-5850 MHz shall be such that the equipment still complies with the e.i.r.p. limits as appropriate;

(iii) where applicable, antenna type(s), antenna models(s), and worst-case tilt angle(s) necessary to remain compliant with the e.i.r.p. elevation mask requirement set forth in section 6.2.2.3 shall be clearly indicated. INDUSTRY CANADA RADIATION EXPOSURE STATEMENT This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 45cm between the radiator & your body. This radio transmitter [IC: 6921A-S5A103A] has been approved by Innovation, Science and Economic Development Canada to operate with the antenna types listed below, with the maximum permissible gain indicated. Antenna types not included in this list that have a gain greater than the maximum gain indicated for any type listed are strictly prohibited for use with this device. This device and its antennas(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with IC multi-transmitter product procedures. The maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall be such that the equipment still complies with the e.i.r.p. limit. The maximum antenna gain permitted for devices in the band 5725-5850 MHz shall be such that the equipment still complies with the e.i.r.p. limits specified for point-to-point and non-point-to-point operation as appropriate. DCLARATION DINDUSTRIE CANADA Pour une utilisation en intrieur uniquement. Cet appareil contient des metteurs / rcepteurs exempts de licence qui sont conformes au (x) RSS (s) exempts de licence d'Innovation, Sciences et Dveloppement conomique Canada. L'opration est soumise aux deux conditions suivantes:

(1) Cet appareil ne doit pas provoquer d'interfrences.

(2) Cet appareil doit accepter toute interfrence, y compris les interfrences susceptibles de provoquer un fonctionnement indsirable de l'appareil. Pour les produits disponibles aux tats-Unis / Canada du march, seul le canal 1 11 peuvent tre exploits. Slection d'autres canaux n'est pas possible.

(i) les dispositifs fonctionnant dans la bande 5150-5250 MHz sont rservs uniquement pour une utilisation lintrieur afin de rduire les risques de brouillage prjudiciable aux systmes de satellites mobiles utilisant les mmes canaux;

(ii) pour les dispositifs munis dantennes amovibles, le gain maximal dantenne permis (pour les dispositifs utilisant la bande de 5 725 5 850 MHz) doit tre conforme la limite de la p.i.r.e. spcifie, selon le cas;

(iii) lorsquil y a lieu, les types dantennes (sil y en a plusieurs), les numros de modle de lantenne et les pires angles dinclinaison ncessaires pour rester conforme lexigence de la p.i.r.e. applicable au masque dlvation, nonce la section 6.2.2.3, doivent tre clairement indiqus. NOTE IMPORTANTE (POUR LUTILISATION DE DISPOSITIFS MOBILES):

DCLARATION DEXPOSITION AUX RADIATIONS Cet quipement est conforme aux limites d'exposition aux rayonnements IC tablies pour un environnement non contrl. Cet quipement doit tre install et utilis avec un minimum de 45 cm de distance entre la source de rayonnement et votre corps. Cet appareil et son antenne (s) ne doit pas tre co-localiss ou fonctionnement en association avec une autre antenne ou transmetteur. Le prsent metteur radio [IC: 6921A-S5A103A] a t approuv par Innovation, Sciences et Dveloppement conomique Canada pour fonctionner avec les types d'antenne numrs ci-dessous et ayant un gain admissible maximal. Les types d'antenne non inclus dans cette liste, et dont le gain est suprieur au gain maximal indiqu pour tout type figurant sur la liste, sont strictement interdits pour l'exploitation de l'metteur. SAFETY, REGULATORY, AND WARRANTY GUIDE Cradlepoint W2000-5GB MODEL: S5A103A Cradlepoint W2005-5GB Model: S5A108A This important Safety, Regulatory, and Warranty Guide contains safety, handling, disposal, regulatory, trademark, copyright, and software licensing information. Read all safety information below and operating instructions before using the device to avoid injury. FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Increase the separation between the equipment and receiver. Consult the dealer or an experienced radio/TV technician for help. Professional installation is required for this device. FCC CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Statement For product available in the USA/Canada market, only channel 1-11 can be operated. Selection of other channels is not possible. For W2000-5GB (Model S5A103A) Operation on the 5150-5250 MHz WiFi radios is restricted to indoor use only. For W2005-5GB (Model S5A108A) Because this device is intended to be used outdoors, operation on the 5150-

5250 MHz WiFi radio is permanently disabled. FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 38 cm between the radiator and your body. This device and its antennas(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures. To comply with FCC regulations limiting both maximum RF output power and human exposure to RF radiation, the maximum cellular antenna gain must not exceed as below:

except when transmit operation in Band 30 is not disabled. (See FCC LTE Band 30 Notice for installers in USA section in the online user manual at www.cradlepoint.com) Professional installation instruction 1. Installation personal This product is designed for specific application and needs to be installed by a qualified personal who has RF and related rule knowledge. The general user shall not attempt to install or change the setting. 2. Installation location The product shall be installed at a location where the radiating antenna can be kept 38cm (FOR FCC) / 45cm (FOR Canada) from nearby person in normal operation condition to meet regulatory RF exposure requirement. 3. External antenna Use only the antennas which have been approved by the applicant. The non-

approved antenna(s) may produce unwanted spurious or excessive RF transmitting power which may lead to the violation of FCC/ISED limit and is prohibited. 4. Installation procedure Please refer to installation manual for the detail. 5. Warning Please carefully select the installation position and make sure that the final output power does not exceed the limit set force in relevant rules. The violation of the rule could lead to serious federal penalty. Instructions d'installation professionnelle 1. Installation : Ce produit est destine a un usage specifique et doit etre installe par un personnel qualifie maitrisant les radiofrequences et les regles s'y rapportant. L'installation et les reglages ne doivent pas etre modifies par l'utilisateur final. 2. Emplacement d'installation : En usage normal, afin de respecter les exigences reglementaires concernant l'exposition aux radiofrequences, ce produit doit etre installe de facon a respecter une distance de 38cm(FOR FCC)/45cm(FOR IC)entre l'antenne emettrice et les personnes. 3. Antenn externe.: Utiliser uniiquement les antennes approuvees par le fabricant. L'utilisation d'autres antennes peut conduire a un niveau de rayonnement essentiel ou non essentiel depassant les niveaux limites definis par FCC/ISED, ce qui est interdit. 4. Procedure d'installation : Consulter le manuel d'utilisation. 5. Avertissement : Choisir avec soin la position d'installation et s'assurer que la puissance de sortie ne depasse pas les limites en vigueur. La violation de cette regle peut conduire a de serieuses penalites federales. INDUSTRY CANADA STATEMENT For indoor use only This device complies with Industry Canada license-exempt RSS standards. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. For product available in the USA/Canada market, only channel 1-11 can be operated. Selection of other channels is not possible. 10 December 2020 Document Part: 500044-000 DRAFT In addition, under no circumstances should the device be used in any aircraft, regardless of whether the aircraft is on the ground or in flight. In any aircraft, the device MUST BE POWERED OFF AT ALL TIMES since the device otherwise could transmit signals that might interfere with various onboard systems on such aircraft. Furthermore, under no circumstances should the device be used by the driver or operator of any vehicle. Such use of the device will detract from the drivers or operators control of that vehicle. In some jurisdictions, use of the device while driving or operating a vehicle constitutes a civil and/or criminal offense. Due to the nature of wireless communications, transmission and reception of data by the device can never be guaranteed, and it is possible that data communicated or transmitted wirelessly may be delayed, corrupted (i.e., contain errors), or totally lost. The device is not intended for, and Cradlepoint recommends the device not be used in any critical applications where failure to transmit or receive data could result in property damage or loss or personal injury of any kind (including death) to the user or to any other party. Cradlepoint expressly disclaims liability for damages of any kind resulting from:

(a) delays, errors, or losses of any data transmitted or received using the device; or

(b) any failure of the device to transmit or receive such data. For proper and safe vehicle installations, the GPIO accessory cable must be connected to a fused circuit in the vehicle. This fused circuit requires a 1.5A fuse. If the supply connection is made directly to the battery, the fuse should be installed in the positive lead. For North America, a UL Listed fuse is to be used. Warning: This product is only to be installed by qualified personnel. Purchaser agrees to indemnify Cradlepoint against any liability or damages caused to third parties as a result of Purchasers misuse or misapplication of the Cradlepoint product. OPEN SOURCE SOFTWARE This product contains software distributed under one or more of the following open source licenses: GNU General Public License Version 2, BSD License, Net-

SNMP License, and PSF License Agreement for Python 3.3. For more information on this software, including licensing terms and your rights to access source code, contact Cradlepoint at Cradlepoint.com/opensource. HARDWARE WARRANTY INFORMATION Cradlepoint, Inc. warrants this hardware product against defects in materials and workmanship to the original purchaser for a period of three (3) years from the date of shipment. This warranty is limited to a repair or replacement of the hardware product, at Cradlepoints discretion, as purchasers sole and exclusive remedy. If this hardware product was procured as a component of a NetCloud Solution Package, additional warranty may be available. Please see Cradlepoints website for details. Cradlepoint does not warrant that the operation of the product will meet your requirements or be error free. CRADLEPOINT MAKES NO OTHER WARRANTY, EITHER EXPRESSED OR IMPLIED. CRADLEPOINT SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. LIMITATION OF CRADLEPOINT LIABILITY The information contained in this Safety, Regulatory, and Warranty Guide is subject to change without notice and does not represent any commitment on the part of Cradlepoint or its affiliates. CRADLEPOINT AND ITS AFFILIATES HEREBY SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL: (A) DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION FOR LOSS OF PROFITS OR REVENUE OR OF ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT, EVEN IF CRADLEPOINT AND/OR ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF SUCH DAMAGES ARE FORESEEABLE; OR (B) CLAIMS BY ANY THIRD PARTY. NOTWITHSTANDING THE FOREGOING, IN NO EVENT SHALL THE AGGREGATE LIABILITY OF CRADLEPOINT AND/OR ITS AFFILIATES ARISING UNDER OR IN CONNECTION WITH THE PRODUCT, REGARDLESS OF THE NUMBER OF EVENTS, OCCURRENCES, OR CLAIMS GIVING RISE TO LIABILITY, EXCEED THE PRICE PAID BY THE ORIGINAL PURCHASER OF THE PRODUCT. THE LIMITATIONS OF LIABILITY SET FORTH HEREIN SHALL REMAIN IN FULL FORCE AND EFFECT REGARDLESS OF WHETHER THE REMEDIES HEREUNDER ARE DETERMINED TO HAVE FAILED OF THEIR ESSENTIAL PURPOSE. PRIVACY Cradlepoint may collect general data pertaining to the use of Cradlepoint products via your Internet connection (wired and/or wireless) such as device ID/serial number, network status, IP address, MAC address, operating system, browser type and version number, etc., in order to provide you with better services, enhance user experience, and improve performance. OTHER BINDING DOCUMENTS; TRADEMARKS; COPYRIGHT By activating or using your W2000 or W2005 device, you agree to be bound by Cradlepoints Terms of Use, User License and other applicable Legal Policies. 2015 Cradlepoint, Inc. All rights reserved. Cradlepoint is not responsible for omissions or errors in typography or photography. Cradlepoint, W2000, W2005, and the Cradlepoint logo are trademarks of Cradlepoint, Inc. in the US and other countries. Other trademarks are property of their respective owners. ROUTER COMMUNICATION/DATA USAGE The factory default configuration of the router is set to communicate with Cradlepoint and other resources at regular intervals to access the latest firmware and modem updates, clock synchronization (NTP), and NetCloud Manager (ECM) membership. Such communication may result in data usage and applicable charges regardless of whether the router uses a wired or wireless Internet connection. To avoid such data usage and potential charges, consult the following Knowledge Base article:

http://knowledgebase.cradlepoint.com/articles/support/router-

communication-data-usage le gain maximal dantenne permis pour les dispositifs utilisant les bandes 5250-

5350 MHz et 5470-5725 MHz doit se conformer la limite de p.i.r.e. le gain maximal dantenne permis (pour les dispositifs utilisant la bande 5725-

5850 MHz) doit se conformer la limite de p.i.r.e. spcifie pour lexploitation point point et non point point, selon le cas. INFORMATION FOR EUROPE, DECLARATION OF COMPLIANCE Cradlepoint, Inc. 1111 W Jefferson St. Boise, ID 83702 USA EU Authorized Representative: James Bristow, Senior Vice President, EMEA, Cradlepoint UK Ltd. Cedar House, Apex Court, Camphill Road, West Byfleet, Surrey, KT14 6SQ United Kingdom Hereby, Cradlepoint Inc. declares that this equipment is in compliance with the Radio Equipment Directive 2014/53/EU, Energy Related Products Directive 2009/125/EC, and RoHS2 Directive 2011/65/EU. The full text of the EU declaration of conformity is available at the following internet address: Cradlepoint.com/product-certifications RESTRICTIONS ON USE This device is restricted to indoor use only when operating in the 5150-5350 MHz frequency range. Operational Modes:

WLAN 2.4 GHz: 802.11b, 802.11g, 802.11n (HT20, HT40, VHT20, VHT40) 802.11ax (HEW20, HEW40) WLAN 5 GHz: 802.11a, 802.11n (HT20, HT40), 802.11ac (VHT20, VHT40, VHT80), 802.11ax (HEW20, HEW40, HEW80) WWAN WCDMA: Bands 1, 2, 3, 4, 5, 6, 8, 9, 19 WWAN LTE: Bands B1, B2, B3, B4, B5, B7, B8,B12, B13, B14, B17, B18,B19,B20, B25, B26, B28,B29, B30, B32, B34, B38,B39,B40, B41, B42, B43,B46,B48, B66, B71 WWAN 5Gnr: Bands: n1, n2, n3,n5, n7, n8, n12, n20, n25, n28,n38, n40,n41,n48, n66, n71, n77, n78, n79, n257, n258, n260, n261 RF Exposure Statement: To comply with RF Exposure requirements, this equipment should be installed and operated with minimum distance of 20 cm between the radiating device and your body. ACCESSORIES IMPACTING COMPLIANCE To maintain compliance with EMC, Radio, and RF Exposure requirements, use only Cradlepoint accessories intended for use with this product. All Cradlepoint accessories intended for use with this product will maintain EMC, Radio, and RF Exposure compliance when installed according to instructions. Cellular antennas must have a gain 5.12 dBi (619-970MHz), 4.53 dBi (1445-1515 MHz), 4.57 dBi (17170-2700MHz), 5.51 dBi (3400-3700 MHz), 5.51 dBi (5150-

5925MHz). 802.11 antennas must have a gain <2.47 dBi. RECYCLING AND ENVIRONMENTAL INFORMATION To find information on Cradlepoints commitment to our environment and how to responsibly recycle or recover Cradlepoint products at the end of their useful life, please visit Cradlepoint.com/international. FREQUENCIES USED AND MAXIMUM POWER OUTPUT W2000-5GB, W2005-5GB 2412-2472 MHz:

5180-5240 MHz:

5260-5320 MHz:

5500-5700 MHz:

LTE Band 1 (1920-1980 MHz) LTE Band 3 (1710-1910 MHz) LTE Band 7 (2500-2570 MHz) LTE Band 8 (880-915 MHz) LTE Band 20 (832-862 MHz) LTE Band 28 (703-748 MHz) LTE Band 38 (2580-2620 MHz) LTE Band 40 (2300-2400 MHz) LTE Band 42 (3400-3600 MHz) LTE Band 43 (3600-3800 MHz) UMTS Band 1 (1920-1980 MHz) UMTS Band 8 (880-915 MHz) SAFETY AND HAZARDS Caution!! Read following instruction before use. Only use with original Cradlepoint accessories. Cradlepoint external power adapters are specially designed to operate properly with this device. Under no circumstances should the device be used in any areas

(a) where blasting is in progress,

(b) where explosive atmospheres may be present, or

(c) that are near (i) medical or life support equipment, or (ii) any equipment which may be susceptible to any form of radio interference. In such areas, the device MUST BE POWERED OFF AT ALL TIMES (since the device otherwise could transmit signals that might interfere with such equipment). 99.77 mW 194.08 mW 199.06 mW 907.82 mW 319 mW 333 mW 336 mW 264 mW 253 mW 311 mW 342 mW 353 mW 666 mW 621 mW 413 mW 299 mW 10 December 2020 Document Part: 500044-000 DRAFT

W2005 Outdoor 5G Wideband Adapter Quick Start Guide This document provides a brief overview of the W2005 outdoor 5G Wideband adapter, discusses what's inside the box, and provides basic set up and install instructions. Introduction Intended Audience This article is intended for general Cradlepoint hardware users. It provides a basic knowledge for setting up the W2005 outdoor 5G Wideband adapter. Due to the unique nature of each installation, potential for RF exposure, and enhanced separation requirements, customers must have a professional install their 5G hardware. Refer to the Professional Installer Network section of this document for assistance in locating a professional installer. Professional Installer Network Email our Professional Installer Network for assistance in locating a professional installer in your service area at <TBD>@cradlepoint.com. Navigation Use the following links to quickly navigate through this quick start guide. Introduction ....................................................................................................................................... 1 Intended Audience ............................................................................................................................ 1 Professional Installer Network ......................................................................................................... 1 W2005 Outdoor 5G Wideband Adapter Models .............................................................................. 2 Before You Begin .............................................................................................................................. 3 Location Considerations....................................................................................................................................... 3 Ethernet Cable Considerations ............................................................................................................................. 3 SIM Card Setup for Wireless Connectivity .......................................................................................................... 3 Check Box for Contents .................................................................................................................... 4 Activate the Adapter Through NetCloud Manager ......................................................................... 4 Connecting Additional Interfaces ..................................................................................................... 4 Understanding LEDs ......................................................................................................................... 5 Troubleshooting ................................................................................................................................ 6 Resources ........................................................................................................................................... 7 Help and Support .............................................................................................................................. 7 Terms of Service ................................................................................................................................ 7 W2005 Outdoor 5G Wideband Adapter Models This guide applies to the following products:

CRADLEPOINT W2005-5GA MODEL: S5A009A CRADLEPOINT W2005-5GB MODEL: S5A108A Before You Begin Location Considerations Read the following before setting up your W2005 outdoor 5G Wideband adapter. The W2005 outdoor 5G Wideband adapter is purpose-built for exterior mounting and should be installed by a professional. The following includes considerations when identifying a location for mounting. Ensure that the mounting surface clear of any obstructions or objects that may interfere with the antennas, signal reception, or cables. Position the device for optimal signal reception. Ensure plenty of airflow for ventilation. For the W2005 to maintain its rating against hurricane force winds (up to 137mph sustained); the following must be met when pole mounted o The pole on which the W2005 is to be mounted must be metal, hollow, and between 3-10 inches in diameter o From the base of the pole to where the W2005 is mounted can be no higher than Mount in locations compliant with the Safety, Regulatory, and Warranty guide, included 10 feet. in the product shipping box IMPORTANT: The W2005 outdoor 5G Wideband adapter requires increased separation distances in relation to other networking hardware. Therefore, Cradlepoint requires that all 5G adapters be installed by a professional. For assistance with installation or in locating a professional installer, contact Cradlepoint Sales and Support. Ethernet Cable Considerations Cradlepoint recommends shielded twisted-pair (S/FTP) Ethernet cabling and connectors

(Cat6a/Cat7a) for optimal wired network performance. SIM Card Setup for Wireless Connectivity A wireless broadband data plan must be added to your Cradlepoint W2005 for wireless broadband connectivity. Network providers, such as AT&T, Verizon, and Telstra, must provision a SIM to provide wireless broadband data plans compatible for use with the Cradlepoint W2000 and W2005 Branch 5G adapter endpoints. Contact your network provider for further details. The following instructions are intended for network hardware installers. Read through the following to set up your W2005 outdoor 5G Wideband adapter or use the Verify mobile installation app. Check Box for Contents Prior to having the W2005 outdoor 5G Wideband adapter installed, open the boxes and ensure that all items are present. You should have received the following:

Box 1 - Hardware Only:

Box 2 - Accessories Kit:

o [1] W2005 Branch Outdoor 5G adapter hardware o [1] 90 W PoE Injector o [4] Outdoor Sub 6 GHz 5G/LTE antennas o [1] Outdoor mounting assembly o [1] Outdoor mounting plate o [3] Pole mount clamps o [4] Plate to assembly mounting screws o [4] Plate to assembly mounting washers o [4] Plate to W2005 mounting screws o [1] Safety, Regulatory, and Warranty guide o [1] Quick Start reference sheet Once you ensure all required hardware is present, have a professional install your W2005 outdoor 5G Wideband adapter. Activate the Adapter Through NetCloud Manager Once the adapter is installed, it will need to be activated in NetCloud Manager (NCM). Your endpoint is packaged with NetCloud services and activation requires that you log into your NetCloud account. Refer to Getting Started with NetCloud Manager for more information. Connecting Additional Interfaces Additional interfaces may be connected to the W2005 outdoor 5G Wideband adapter to enhance its functionality. Connect a device to the adapter Wi-Fi for troubleshooting or setup o NOTE: It is not required or recommended to install Wi-Fi antennas on the 4 external Wi-Fi antenna ports. Connect an Ethernet cable to the PoE 2.5G LAN2 port. Connect a Console cable to the Console port. Connect a lock to the lock slot. NOTE: Ensure all unused ports have the ingress protection covers installed. Contact Cradlepoint Sales and Support for more information. Understanding LEDs Refer to the following for information about the LED indicators on the Cradlepoint W2005 Outdoor Branch 5G Adapter. INDICATOR BEHAVIOR Power: The Cradlepoint W2005 must be powered using an approved 802.11bt PoE power source. Green = Powered ON Yellow = Attention. No Light = Not receiving power. Check the power switch and the power source connection. Wi-Fi Status: Blue LED bars indicate the Wi-Fi status. Solid Blue = Wi-Fi on and operating normally Blinking Blue = Wi-Fi is on, but not connected to a WAN source Ethernet LAN Status: Indicates wired LAN connection information. Off = Not connected Blinking = Data passing 4G LTE Modem Status: LED indicates the LTE modem status. Green = Modem has established an active WAN connection Blinking Green = connecting Yellow = modem not active Blinking Yellow = Data connection error. Log into NetCloud Manager to see alerts and troubleshoot issue. Blinking Red = modem is resetting 5G Modem Status: LED indicates the modem 5G status. No light = No 5G connection Green = 5G Sub-6 GHz connected Blinking Green = 5G Sub-6 GHz connection error. Log into NetCloud Manager to see alerts and troubleshoot issue. Blue = 5G mmWave connected Blinking Blue = 5G mmWave connection error. Log into NetCloud Manager to see alerts and troubleshoot issue. Signal Strength: Blue LED bars indicate the active modems signal strength. 4 Solid Bars = Strongest signal. 1 Blinking Bar = Weakest signal. (A blinking bar indicates half of a bar.) OTHER Other LED Indicators The Cradlepoint Logo will light up white when connected to a NetCloud Account. Troubleshooting If the adapter takes longer than 5 minutes to connect to the Internet, you may need to log into the local UI of the device to make configuration changes or start the troubleshooting process. You must be physically co-located with the device in order to do this. Refer to How to Troubleshoot Connection Issues for more information. Once the device connects to the Internet, it should then connect to your NetCloud Manager account and start its configuration download. Resources W2005 Webpage W2005 Data Sheet Help and Support Contact Us Cradlepoint Customer Connect Community Cradlepoint Support Services Terms of Service Cradlepoint Terms of Service & License Agreement Privacy Policy GDPR Privacy Policy

W2005 Outdoor 5G Wideband Adapter Professional Installation Guide Introduction Disclaimer This document provides a brief overview of the W2005 outdoor 5G Wideband adapter, discusses what's inside the box, and provides basic set up and install instructions. Cradlepoint, Inc. (Cradlepoint) does not warrant that the hardware will work properly in all environments or applications, and makes no warranty or representation, either implied or expressed, with respect to the quality, performance, merchantability, or fitness for a particular purpose of the W2005 outdoor 5G Wideband adapter even when installed in accordance with this Professional Installation Guide. This Professional Installation Guide is provided AS IS, without any warranty of any kind. Without limiting the foregoing, to the maximum extent permitted by applicable law Cradlepoint expressly disclaims all representations, warranties and conditions, whether express, implied, statutory, or otherwise, with respect to this Professional Installation Guide, including without limitation any warranty of title, non-infringement, merchantability or fitness for a particular purpose. While Cradlepoint has made every effort to ensure this Professional Installation Guide is accurate, Cradlepoint disclaims liability for any inaccuracies or omissions that may have occurred and shall not be liable for any adverse results caused, in whole or in part, by the installers reliance upon the instructions in this Professional Installation Guide. Information in this Professional Installation Guide is subject to change without notice and does not represent a commitment on the part of Cradlepoint. Cradlepoint assumes no responsibility for any inaccuracies that may be contained in this Professional Installation Guide. Cradlepoint makes no commitment to update or keep current the information in this Professional Installation Guide and reserves the right to make improvements to this Professional Installation Guide and/or to the products described in this Professional Installation Guide, at any time without notice. If you find information in this Professional Installation Guide that is incorrect, misleading, or incomplete, we would appreciate your comments and suggestions. Intended Audience This article is intended for professional networking hardware installers. It provides basic knowledge and should be used only as a reference guide for installing the W2005 outdoor 5G Wideband adapter. Due to the unique nature of each installation, potential for RF exposure, and enhanced separation requirements, customers must have a professional install their 5G hardware. This document is a reference guide and is intended only to provide best practices. Installer Responsibility Cradlepoint hereby disclaims any liability for failure of the installer to install the hardware properly and for any other acts and omissions of the installer. By using this Professional Installation Guide, you agree to indemnify and hold Cradlepoint harmless from and against any and all, liabilities, losses, damages, costs and expenses (including without limitation attorneys fees and costs) incurred by Cradlepoint arising out of or in connection with any installation work that is done other than in accordance with the instructions in this Professional Installation Guide. Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL CRADLEPOINT BE LIABLE TO YOU OR TO ANYONE CLAIMING THROUGH OR UNDER YOU FOR ANY LOST PROFITS, EQUIPMENT DOWNTIME, OR LOSS OF DATA OR BUSINESS OPPORTUNITY, OR FOR ANY INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, ARISING IN ANY WAY IN CONNECTION WITH YOUR INSTALLATION ACTIVITIES, EVEN IF CRADLEPOINT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. SOME JURISDICTIONS (SUCH AS THE STATE OF NEW JERSEY) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Professional Installer Network Email our Professional Installer Network for assistance in locating a professional installer in your service area at <TBD>@cradlepoint.com. Navigation Use the following links to quickly navigate through this quick start guide. Introduction ....................................................................................................................................... 1 Intended Audience ......................................................................................... !

Professional Installer Network ...................................................................... !

W2005 Outdoor 5G Wideband Adapter Models .............................................................................. 4 Before You Begin .............................................................................................................................. 4 Location Considerations....................................................................................................................................... 4 Ethernet Cable Considerations ............................................................................................................................. 5 SIM Card Setup for Wireless Connectivity .......................................................................................................... 5 Setup .................................................................................................................................................. 5 STEP 1: Check box contents. .............................................................................................................................. 5 STEP 2: Insert an Activated 2FF-Sized SIM. ..................................................................................................... 6 STEP 3: Attach antennas. .................................................................................................................................... 6 STEP 4: Mount the adapter. ................................................................................................................................ 6 STEP 5: Connect to a power source. ................................................................................................................... 8 STEP 6: Activate the adapter through NetCloud Manager. ................................................................................ 8 STEP 7 (Optional): Connect additional interfaces. ............................................................................................. 8 STEP 8: Connect to NetCloud. ........................................................................................................................... 9 Understanding LEDs ......................................................................................................................... 9 Troubleshooting .............................................................................................................................. 11 Resources ......................................................................................................................................... 11 Help and Support ............................................................................................................................ 11 Terms of Service .............................................................................................................................. 11 Regulatory Requirements ............................................................................................................... 12 W2005 Outdoor 5G Wideband Adapter Models This guide applies to the following products:

CRADLEPOINT W2005-5GA MODEL: S5A009A CRADLEPOINT W2005-5GB MODEL: S5A108A Before You Begin Location Considerations Read the following before setting up your W2005 outdoor 5G Wideband adapter. The W2005 outdoor 5G Wideband adapter is purpose-built for exterior mounting and should be installed by a professional. The following includes considerations when identifying a location for mounting. This endpoint must be installed at a location where the radiating antennas can be kept 38cm (for USA installations) or 45cm (for Canada installations) in the normal operating condition to meet Radio Frequency (RF) Exposure requirements. Refer to the Regulatory Requirements section of this document for more information. Ensure that the mounting surface clear of any obstructions or objects that may interfere with the antennas, signal reception, or cables. Position the endpoint for optimal signal reception. Ensure plenty of airflow for ventilation. For the W2005 to maintain its rating against hurricane force winds (up to 137mph sustained); the following must be met when pole mounted o The pole on which the W2005 is to be mounted must be metal, hollow, and between 3-10 inches in diameter o From the base of the pole to where the W2005 is mounted can be no higher than 10 feet. Refer to the Regulatory Requirements section of this document or the Safety, Regulatory, and Warranty Guide insert that came with your endpoint for more information. IMPORTANT: The W2005 outdoor 5G Wideband adapter requires increased separation distances in relation to other networking hardware. Therefore, Cradlepoint recommends that all 5G adapters be installed by a professional. For assistance with installation or in locating a professional installer, contact Cradlepoint Sales and Support. Ethernet Cable Considerations Cradlepoint recommends shielded twisted-pair (S/FTP) Ethernet cabling and connectors

(Cat6a/Cat7a) for optimal wired network performance. SIM Card Setup for Wireless Connectivity A wireless broadband data plan must be added to your Cradlepoint W2005 for wireless broadband connectivity. Network providers, such as AT&T, Verizon, and Telstra, must provision a SIM to provide wireless broadband data plans compatible for use with the Cradlepoint W2005 outdoor 5G Wideband adapter endpoints. Contact your network provider for further details. Setup The following instructions are intended for network hardware installers. Read through the following to set up your W2005 outdoor 5G Wideband adapter or use the Verify mobile installation app. STEP 1: Check box contents. The W2005 Outdoor 5G Branch adapter and required accessories are shipped in two boxes. Box 1 - Hardware Only:

Box 2 - Accessories Kit:

o [1] W2005 Branch Outdoor 5G adapter hardware o [1] 90 W PoE Injector o [4] Outdoor Sub 6 GHz 5G/LTE antennas o [1] Outdoor mounting assembly o [1] Outdoor mounting plate o [3] Pole mount clamps o [4] Plate to assembly mounting screws o [4] Plate to assembly mounting washers o [4] Plate to W2005 mounting screws o [1] Safety, Regulatory, and Warranty guide o [1] Quick Start reference sheet STEP 2: Insert an Activated 2FF-Sized SIM. 1. Unscrew and detach the modem door of the W2005. 2. Insert the SIM into the slot marked SIM1 with metal contacts up and notch in. It will click into place. To remove, depress again. 3. Use the SIM2 slot for secondary/backup. 4. Replace the modem cover and secure with the modem door screws. STEP 3: Attach antennas. Attach the 4 outdoor, Sub 6 GHz 5G/LTE antennas (included) to the SMA connectors marked MAIN0 and DIV0/1/2. If desired, attach an active GPS antenna (not included) on the SMA connector marked GPS. STEP 4: Mount the adapter. REMINDER: This endpoint must be installed at a location where the radiating antennas can be kept 38cm (for USA installations) or 45cm (for Canada installations) in the normal operating condition to meet Radio Frequency (RF) Exposure requirements. Refer to the Regulatory Requirements section of this document for more information. Exterior mounting conditions and locations may vary. For basic mounting best practices, refer to the following:

1. Attach the mounting plate to the W2005 using four 50mm long, 6.33mm diameter screws. NOTE: Do not use power tools on the adapter or mounting plate. Use hand-held screw drivers to attach screws only. 2. Attach the mounting hardware to a mounting pole or other desired surface. 3. Attach the W2005 adapter with the attached mounting plate to the mounting hardware. 4. Adjust the tension of the permanently installed mounting hardware bolts to point the endpoint in the desired direction. Ensure there is sufficient room for the LTE antennas to be added 5. Tighten the mounting hardware bolts to lock the W2005 into place. STEP 5: Connect to a power source. 1. Connect the grounding wire to the ground using the installed 8mm long, 8.5mm diameter screw. 2. Connect an Ethernet cable to the PoE 2.5G LAN1 port and plug the other end into the included 802.11bt (60W) PoE-injector, or an 802.11bt enabled port on an attached router or switch (not included). 3. Ensure the PoE injector, router, or switch port is powered. The power LEDs will begin to light up. NOTE: Be sure to include proper lightning protection for outdoor installations (not included). STEP 6: Activate the adapter through NetCloud Manager. Activate your W2005 outdoor 5G Wideband adapter through NetCloud Manager (NCM). Your endpoint is packaged with NetCloud services and activation requires that you log into your NetCloud account. Refer to Getting Started with NetCloud Manager for more information. STEP 7 (Optional): Connect additional interfaces. Connect a endpoint to the adapter Wi-Fi for troubleshooting or setup o NOTE: It is not required nor recommended to install Wi-Fi antennas on the 4 external Wi-Fi antenna ports. Connect an Ethernet cable to the PoE 2.5G LAN2 port. Connect a Console cable to the Console port. Connect a lock to the lock slot. Ensure all unused ports have the ingress protection covers installed. STEP 8: Connect to NetCloud. Activate your adapter through NetCloud Manager (NCM). Your endpoint is packaged with NetCloud services, and activation requires that you log into your NetCloud account. Refer to Getting Started with NetCloud Manager for more information. Understanding LEDs Refer to the following for information about the LED indicators on the Cradlepoint W2005 outdoor 5G Wideband adapter. INDICATOR BEHAVIOR Power: The Cradlepoint W2005 must be powered using an approved 802.11bt PoE power source. Green = Powered ON Yellow = Attention. No Light = Not receiving power. Check the power switch and the power source connection. Wi-Fi Status: Blue LED bars indicate the Wi-Fi status. Solid Blue = Wi-Fi on and operating normally Blinking Blue = Wi-Fi is on, but not connected to a WAN source Ethernet LAN Status: Indicates wired LAN connection information. Off = Not connected Blinking = Data passing 4G LTE Modem Status: LED indicates the LTE modem status. Green = Modem has established an active WAN connection Blinking Green = connecting Yellow = modem not active Blinking Yellow = Data connection error. Log into NetCloud Manager to see alerts and troubleshoot issue. Blinking Red = modem is resetting 5G Modem Status: LED indicates the modem 5G status. No light = No 5G connection Green = 5G Sub-6 GHz connected Blinking Green = 5G Sub-6 GHz connection error. Log into NetCloud Manager to see alerts and troubleshoot issue. Blue = 5G mmWave connected Blinking Blue = 5G mmWave connection error. Log into NetCloud Manager to see alerts and troubleshoot issue. Signal Strength: Blue LED bars indicate the active modems signal strength. 4 Solid Bars = Strongest signal. 1 Blinking Bar = Weakest signal. (A blinking bar indicates half of a bar.) OTHER Other LED Indicators The Cradlepoint Logo will light up white when connected to a NetCloud Account. Troubleshooting If the adapter takes longer than 5 minutes to connect to the Internet, you may need to log into the local UI of the endpoint to make configuration changes or start the troubleshooting process. You must be physically co-located with the endpoint in order to do this. Refer to How to Troubleshoot Connection Issues for more information. Once the endpoint connects to the Internet, it should then connect to your NetCloud Manager account and start its configuration download. Resources W2005 Webpage W2005 Data Sheet Help and Support Contact Us Cradlepoint Customer Connect Community Cradlepoint Support Services Terms of Service Cradlepoint Terms of Service & License Agreement Privacy Policy GDPR Privacy Policy Regulatory Requirements To comply with FCC regulations limiting both maximum RF output power and human exposure to RF radiation, the maximum cellular antenna gain must not exceed as below:

Antenna Net Gain (dBi) Frequency Range 700-960 MHz 1428-1600 MHz 1700-2700 MHz 3300-3700 MHz 5150-5925 MHz Except when transmit operation in Band 30 is not disabled (see FCC LTE Band 30 Notice for installers in the USA section in the online user manual at www.cradlepoint.com). Professional installation instructions 1. Installation personnel: This product is designed for specific application and needs to be installed by a qualified personal who has RF and related rule knowledge. The general user shall not attempt to install or change the setting. 2. Installation location: The product shall be installed at a location where the radiating antenna can be kept 38cm(FOR FCC)/45cm(FOR IC) from nearby person in normal operation condition to meet regulatory RF exposure requirement. 3. External antenna: Use only the antennas which have been approved by the applicant. The non-approved antenna(s) may produce unwanted spurious or excessive RF transmitting power which may lead to the violation of FCC/ISED limit and is prohibited. 4. Installation procedure: Please refer to users manual for the detail. 5. Warning: Please carefully select the installation position and make sure that the final output power does not exceed the limit set force in relevant rules. The violation of the rule could lead to serious federal penalty. Instructions d'installation professionnelle 1. Installation: Ce produit est destine a un usage specifique et doit etre installe par un personnel qualifie maitrisant les radiofrequences et les regles s'y rapportant. L'installation et les reglages ne doivent pas etre modifies par l'utilisateur final. 2. Emplacement d'installation: En usage normal, afin de respecter les exigences reglementaires concernant l'exposition aux radiofrequences, ce produit doit etre installe de facon a respecter une distance de 38cm(FOR FCC)/45cm(FOR IC)entre l'antenne emettrice et les personnes. 3. Antenn externe: Utiliser uniiquement les antennes approuvees par le fabricant. L'utilisation d'autres antennes peut conduire a un niveau de rayonnement essentiel ou non essentiel depassant les niveaux limites definis par FCC/ISED, ce qui est interdit. 4. Procedure d'installation: Consulter le manuel d'utilisation. 2.5 2.2 4.3 4.6 6.1 5. Avertissement: Choisir avec soin la position d'installation et s'assurer que la puissance de sortie ne depasse pas les limites en vigueur. La violation de cette regle peut conduire a de serieuses penalites federales. INDUSTRY CANADA STATEMENT

(ii) for endpoints with detachable antenna(s), the maximum antenna gain permitted for endpoints in the band 5725-5850 MHz shall be such that the equipment still complies with the e.i.r.p. limits as appropriate;

(iii) where applicable, antenna type(s), antenna model(s), and worst-case tilt angle(s) necessary to remain compliant with the e.i.r.p. elevation mask requirement set forth in section 6.2.2.3 shall be clearly indicated. INDUSTRY CANADA RADIATION EXPOSURE STATEMENT This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 45cm between the radiator & your body. Dclaration dIndustrie Canada

(ii) pour les dispositifs munis dantennes amovibles, le gain maximal dantenne permis (pour les dispositifs utilisant la bande de 5 725 5 850 MHz) doit tre conforme la limite de la p.i.r.e. spcifie, selon le cas;

(iii) lorsquil y a lieu, les types dantennes (sil y en a plusieurs), les numros de modle de lantenne et les pires angles dinclinaison ncessaires pour rester conforme lexigence de la p.i.r.e. applicable au masque dlvation, nonce la section 6.2.2.3, doivent tre clairement indiqus. Le prsent metteur radio [IC: 6921A-S5A103A] a t approuv par Innovation, Sciences et Dveloppement conomique Canada pour fonctionner avec les types d'antenne numrs ci-

dessous et ayant un gain admissible maximal. Les types d'antenne non inclus dans cette liste, et dont le gain est suprieur au gain maximal indiqu pour tout type figurant sur la liste, sont strictement interdits pour l'exploitation de l'metteur. For CRADLEPOINT W2005 MODEL S5A010A Manufacturer Model Antenna Type Max Gain (dBi) Impedance () Cradlepoint, Inc. NA Dipole (External) NA WLAN:

2.4 GHz: 2.47 5150-5250 MHz: 2.18 5725-5850 MHz: 2.47 WWAN:

700-960 MHz: 2.5 1428-1600 MHz: 2.2 1700-2700 MHz: 4.3 3300-3700 MHz: 4.6 5150-5925 MHz: 6.1 For more information about the Safety, Regulatory, and Warranty guide for the W2005 outdoor 5G Wideband adapter, refer to the inbox insert packaged with your product.

5. UL APPROVED, PGJI2,PRINTED,CM-100T-030, THERMAL TRANSFER RIBBON:Ricoh B110A, B110CR. 1 RELEASE 11/01/19 SAM SUN C4.6 1.90.5

*99.0 Part: W2000-5GB-WW W2000

. 5 0 1 3

. Default Password Serial WAYYWWXXXXXXXX MAC: 0030 4400 0a01 IMEI:357 18800 8000 1234 SSID: W2000-a01 Model: S5A103A FCC ID:UXX-S5A103A IC:6921A-S5A103A Contains FCC ID:N7NEM91 Contains IC:2417C-EM91 0

. 9 6

Made in Taiwan 56V 1A H/W: 1.0 A cradlepoint.com Cradlepoint, Inc. 1111 W Jefferson St. Boise, ID 83702 USA I T E E467298 INLINE PRINT R0.5, 3PLS 2 CATHY CHEN CATHY CHEN SAM SUN 11/01/19 11/01/19 11/01/19 LABEL,PRODUCT W2000-5GA,SEQC-D2 4L.SEQCD.002 1 1/1 1 OF 1

*1 2

3 4 5 6

5. UL APPROVED, PGJI2,PRINTED,CM-100T-030, THERMAL TRANSFER RIBBON:Ricoh B110A, B110CR. 1 RELEASE 11/01/19 SAM SUN Part: W2005-5GB-WW W2005 Default Password Serial WAYYWWXXXXXXXX MAC: 0030 4400 0a01 IMEI:357 18800 8000 1234 SSID: W2005-a01 Model: S5A108A FCC ID:UXX-S5A103A IC:6921A-S5A103A Contains FCC ID:N7NEM91 Contains IC:2417C-EM91 Made in Taiwan 56V 1A H/W: 1.0 A cradlepoint.com Cradlepoint, Inc. 1111 W Jefferson St. Boise, ID 83702 USA I T E E467298 INLINE PRINT 2 CATHY CHEN CATHY CHEN SAM SUN 11/01/19 11/01/19 11/01/19 LABEL,PRODUCT W2000-5GA,SEQC-D2 4L.SEQCD.002 1 1/1 1 OF 1

A U T H O R I Z A T I O N L E T T E R Date: November 27, 2020 FCC ID: UXX-S5A103A To whom it may concern:

Cradlepoint, Inc. hereby authorizes Debby Lin/ Senior Specialist of Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch (BV CPS Taoyuan), to act on its behalf in all matters relating to the FCC application for equipment authorization in connection with the FCC ID listed above, including signing of all documents relating to these matters. Any and all acts carried out by Debby Lin/ Senior Specialist of BV CPS Taoyuan on Cradlepoint, Inc. behalf, within the scope of the powers granted herein, shall have the same effect as acts of its own. If you have any questions regarding the authorization, please dont hesitate to contact us. Sincerely yours,

Pankaj Malhotra SVP Engineering Cradlepoint, Inc. Tel: +1 208 424 5054 Email: pmalhotra@cradlepoint.com

Confidentiality Request Date: October 6, 2020 We, Cradlepoint, Inc. declare that the device does not support channel 12 ~ 13 in 2.4GHz band and any non-US channels in all the operational mode(s) for the following product. FCC ID: UXX-S5A103A If you should have any question(s) regarding this declaration, please dont hesitate to contact us. Thank you!

____________________ Pankaj Malhotra SVP Engineering Cradlepoint, Inc. Tel: +1 208 424 5054 Email: pmalhotra@cradlepoint.com 1111 W Jefferson St, Boise, ID 83702 Toll Free: 855.813.3385 Local: 208.424.5054 Fax: 208.429.6852 cradlepoint.com

P R O F E S S I O N A L I N S T A L L A T I O N A T T E S T A T I O N Date: 2020-11-24 FCC ID: UXX-S5A103A We, Cradlepoint, Inc. hereby declare that requirements of KDB 353028 D01 Antennas Part 15 Transmitters v01 have been met and shown on the following questions. Further we declare that the info listed below are correct and represent the product in consideration under this filing. 1. Professional installation must be justified. Description: Device is Access Point can be matched with different antennas, different antennas have different settings and must need special trained professional in configuring and installing the product, more details please refer to user manual exhibit. 2. Professional installation does not permit use of any antenna with the transmitter; the permitted types of antenna specified as below. Description: Below listed of external antennas has been compliance FCC Rule Part 15 requirement, more details please refer to test reports. 3. The applicant should address the following items when justifying professional installation.

(1) To qualify for professional installation, please explain why the hardware is not readily available to average consumer. Description: Due to this product and antenna will not be sold directly to the general public through retail store, therefore the hardware is not readily available to average consumer.

(2) Marketing Applicant must ensure device cannot be sold via retail to the general public or by mail order. Description: This product and antenna will not be sold directly to the general public through retail store. It will be sold to authorized dealers or installers only.

(3) Applicant must show that device intended use is not for consumers and general public. Description: Device is for industrial/commercial use.

(4) Explain what is unique, sophisticated, complex, or specialized about the equipment that REQUIRES it to be installed by a professional installer?

Description: External antenna have matched with different antennas, different antennas have different settings needs to be in installed, and so special person is required in configuring and installing the product. 4. Other professional installation requirements

(1) Installation must be controlled. Description: The product will be distributed through controlled distribution channel which has special trained professional to install this product

(2) Installed by licensed professionals. Description: Device sold to dealer who hires installers and need special trained professional in configuring and installing the product.

(3) Installation requires special training. Description: The product need special programming, access to keypad, specify environment and antenna settings made, so must need special trained professional in configuring and installing the product. If you should have any question(s) regarding this declaration, please dont hesitate to contact us. Thank you!

Pankaj Malhotra SVP Engineering Cradlepoint, Inc. Tel: +1 208 424 5054 Email: pmalhotra@cradlepoint.com

Federal Communications Commission Authorization and Evaluation Division FCC ID: UXX-S5A103A To Whom It May Concern, Confidentiality Request Date: October 6, 2020 Long Term Confidentiality Pursuant to Sections 0.457 and 0.459 of the Commissions Rles, e hereb respectfll request confidential treatment of information accompanying this application as outlined below:

Schematics Block Diagram Operational Descriptions Software Operating Description The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these matters might be harmful to the Applicant and provide unjustified benefits to its competitors. We understand that pursuant to Rule 0.457, disclosure of this Application and all accompanying documentation will not be made before the date of the Grant for this application.

(Short Term Confidentiality on next page) 1111 W Jefferson St, Boise, ID 83702 Toll Free: 855.813.3385 Local: 208.424.5054 Fax: 208.429.6852 cradlepoint.com Short Term Confidentiality Pursuant to Sections 0.457 and 0.459 of the Commissions Rles, e hereb respectfll request short-term confidential treatment of information accompanying this application as outlined below until 180 days after the Grant Date of Equipment Authorization in order to ensure sensitive business information remains confidential until the actual marketing of the device:

External Photos Internal Photos Test Setup Photos User Manual Sincerely, ____________________ Pankaj Malhotra SVP Engineering Cradlepoint, Inc. Tel: +1 208 424 5054 Email: pmalhotra@cradlepoint.com 1111 W Jefferson St, Boise, ID 83702 Toll Free: 855.813.3385 Local: 208.424.5054 Fax: 208.429.6852 cradlepoint.com

AUTHORIZATION LETTER Date: November 27, 2020 FCC ID: UXX-S5A103A IC : 6921-S5A103A To whom it may concern:

I, the undersigned Steven T. Wood of Cradlepoint Inc. hereby authorize Pankaj Malhotra of Cradlepoint Inc. to act on my behalf in all matters relating to all processes required in FCC and ISED for the identifiers above, and any communication needed with the national authorities. Any and all acts carried out by Pankaj Malhotra on my behalf shall have the same effects as acts of our own. If you have any questions regarding the authorization, please dont hesitate to contact us. Thank you!

Sincerely yours,

Steven T. Wood VP Technical Support Cradlepoint Inc. Tel: (208) 424-5054 E-mail: swood@cradlepoint.com