E3000C18BBranchRouterQuickStart GuideDRAFT ThisdocumentprovidesabriefoverviewoftheE3000C18BBranchRouter,discusseswhat'sinsidethe box,andprovidesbasicsetupandinstallinstructions. Introduction Navigation What'sintheBox Hardware Accessories RequiredTools BeforeYouBegin Setup UnderstandingLEDs ConnectingtoNetCloud Troubleshooting Resources HelpandSupport E300BranchRouterModels LocationConsiderations SIMCardforWirelessConnectivity InstallinganExternalModem What's in the Box OnerouterwithbuiltinWiFiandembeddedLTEmodem FourLTEuniversalmodemantennas(SMA) Four(4)externaldualband,highgainWiFiantennas(RPSMA) AnAC/DCpoweradapter OneMC400modemdoorscrew Fourrubberfeetfordeskmounting ScrewPackforwallmounting OneLTEAntennaAlignmenttool Tworackmountbrackets AntennaAlignmentinstructions/WallMountTemplate Safety,Regulatory,andWarrantyGuide Hardware Hardwarespecificationsvarybymodeltype. Toenablecellularconnectivity,youwillalsoneedatleastoneactivated2FFsizedSIMcardwithan activecellulardataplan. Accessories Required Tools
#0Philipsheadscrewdriver(forLTEmodemdoorcover) Before You Begin ReadthefollowingbeforesettinguptheE3000C18BBranchRouter. Location Considerations ToensuretheE3000C18Boperatesefficiently,dothefollowing:
Ensurethedeviceispositionedtoreceiveoptimalsignal.Avoidpositioningnearconcretewalls, metalorreflectivesurfaces,oranyotherobjectsthatmayinterferewithRFreception. Ensureplentyofventilation.Avoidinstallingthedeviceinenclosedspaces. Donotinstallthedeviceindirectexposuretotheelements.Extremeheatorcoldcanandwill impacttherouter'sperformance. RefertotheE3000C18BSafety,Regulatory,andWarrantyGuide(includedwithyourhardware) formoreinformationaboutlocationconsiderations. SIM Card for Wireless Connectivity AwirelessbroadbanddataplanmustbeaddedtoyourCradlepointE3000C18Bforwirelessbroadband connectivity.WirelessbroadbanddataplansareavailablefromwirelesscarrierssuchasVerizon,AT&T, Sprint,andTMobile.TheSIMcardmustbeactivatedandprovisionedbythecarrier.Contactyour carrierfordetailsaboutselectingadataplanandabouttheprocessforprovisioningyourSIM. Installing an External Modem TheE3000C18BincludesaslotforanadditionalMC400LTEmodem.Thisenhancedcapabilityallowsfor redundancy,advancedconfiguration,failover,andupgradability.TheE3000C18Bsupportsboththe MC400600MortheMC4001200M.Refertothefollowingformoreinformation:
InsertOptionalMC400ExternalModem MC400Webpage MC400SpecSheet MC400QuickStartGuide Setup ReadthroughthefollowingtosetupyourE3000C18BBranchRouter. 1. InsertanActivatedSIM. Ifsettingupcellularconnectivity,dothefollowing:
a. b. RemovethemodemdoorcoveringtheSIMslots. c. Insertanactivated2FFsizedSIMcardwithmetalcontactsfaceupandnotchin,intothe SIM1slot.Itwillclickintoplace.Depressagaintoremove,ifnecessary. Insertasecondary/backup,activatedSIMcardintotheSIM2slot,ifdesired. d. e. Replacethemodemdoorandsecurewiththemodemdoorscrew. NOTE:Themodemdoorcovermustbeonthedeviceortheembeddedmodemwillnot poweron. 2. InsertOptionalExternalMC400Modem. TheE3000C18Bhasaslotforsecond,removablemodem(MC400).BeforetheE3000C18Bcan besetup,theadditionalmodemmustbeinstalled.Toinstallthismodem,dothefollowing:
a. Insertanactivated2FFsizedSIMcardintotheMC400modem,metalcontactsdown, notchendfirst. b. RemovethemodemdoorontheE3000C18Bdevice. c. SlidetheMC400modemintotheavailablemodemslot,USBplugfirst,withthe Cradlepointlogofacingup. d. ReplacetheMC400modemdoorcover.NOTE:RemovetheplasticSMAcoversfromthe modemdoorcoverfortheadditionalantennaportsonthemodem. e. Securewiththedoorcoverscrew. 3. AttachtheAntennas. Attachthecellularmodemantennas(included)totheconnectors. a. Holdtheantennastraightandtwistthebaseoftheantennatoconnecttothedevice, foldingthejointifneeded. NOTE:Donotovertighten.Themaximumrecommendedtorqueis4inlbs. b. Angletheantennasforoptimalsignalreception. 4. ConnectthePowerSource a. Connectthepowersupplytotherouterandthenplugtheprovidedpowersupplyinto anelectricaloutlet. b. SwitchthedevicetoON(O=OFF,=ON).TheLEDlightswillbeginlightingup. OncetheE3000C18Bispoweredon,logintoyourNetCloudaccountandconfigurethedevice.Referto theConnectingtoNetCloudsectionofthisdocumentformoreinformation. Understanding LEDs INDICATORBEHAVIOR POWER:TheCradlepointE3000C18Bmustbepoweredusinganapproved54VDCpower source. Green=PoweredOn. NoLight=Notreceivingpower.Checkthepowerswitchandthepowersource connection. Amber=Attention.Opentheadministrationpagesandchecktherouterstatus. VPN:IndicatesstatusofVPNconnection. VPN Blue=ConnectedtoanactiveVPN. Green=RouterisconnectedtoremotemodemviaWAN(captivemodem) REMOVABLEMODEM:IndicatesthestatusofremovableLTEmodem(s). Green=Modemhasestablishedanactiveconnection. BlinkingGreen=Modemisconnecting. BlinkingAmber=Dataconnectionerror.Nomodemconnectionpossible. BlinkingRed=Modemisintheprocessofresetting. WiFiBROADCAST:IndicatesactivityontheWiFibroadcastforboth2.4GHzand5GHz bands. Blue=WiFiisonandoperatingnormally. NoLight=WiFiisnotoperating. SIGNALSTRENGTH:LEDbarsindicatetheactivemodemssignalstrength(onlyfor embeddedandremovablemodems).Whentheembeddedmodemisactive,thebarswill beblue.Whentheremovablemodemisactive,thebarswillbegreen.Whentheremote
(captive)modemisactive,thebarswillbecyan(bluegreencolor.) 4SolidBars=Strongestsignal. 1BlinkingBar=Weakestsignal.(Ablinkingbarindicateshalfofabar.) INDICATORBEHAVIOR 4BlinkingBars=SIMdoorisnotinstalled,modemisoff. EMBEDDEDMODEM:Indicatesinformationabouttheembeddedmodem. Green=Modemhasestablishedanactiveconnection. BlinkingGreen=Modemisconnecting. Amber=Modemisnotactive. BlinkingAmber=Dataconnectionerror.Nomodemconnectionpossible. BlinkingRed=Modemisintheprocessofresetting. BlinkingRedwithSignalStrengthLEDs=SIMdoorisnotinstalled,modemisoff. NoLight=Modemnotconnected. ADDITIONALLEDINDICATIONS ThewhitelightsalongthebaseoftheendpointandtheCPlogoonthetopfaceofthe devicelightupwhenthedeviceisconnectedtoaregisteredNCMaccount. Other Connecting to NetCloud ActivateyourdevicethroughNetCloudManager(NCM).YourdeviceispackagedwithNetCloudservices andactivationrequiresthatyoulogintoyourNetCloudaccount.Refertothefollowingformore information:
GettingStartedwithNetCloudManager Troubleshooting Ifthedevicetakeslongerthan5minutestoconnecttotheInternet,youmayneedtologintothelocal UIofthedevicetomakeconfigurationchangesortostartthetroubleshootingprocess.Youmustbe physicallycolocatedwiththedeviceinordertodothis.Refertothefollowingdocumentforadditional help:
HowtoTroubleshootConnectionIssues OncethedeviceconnectstotheInternet,itshouldthenconnecttoyourNetCloudManageraccountand startitsconfigurationdownload. Resources E3000C18BSpecSheet Help and Support CradlepointCustomerConnectCommunity CradlepointSupportServices E3000-C18B Branch Router Models Model:S5A950A ThisdocumentappliestoallofthefollowingE3000C18Bmodels:
CRADLEPOINTE3000C18BMODELS E3000C18B WITHOPTIONALPLUGINLTEMODULES MC400LP4 MC400LP5 MC400LP6 MC400600MC MC4001200M MC400LP4 MC400LP5 MC400LP6 MC400600MC MC4001200M 170814-000-e3000-print-11012019.pdf 1 11/1/19 2:55 PM C M Y CM MY CY CMY K MODEL: S5A950A MODEL: MC400LP4 MODEL: MC400LP5 MODEL: MC400LP6 MODEL: MC400-600M-C MODEL: MC400-1200M SAFETY, REGULATORY, AND WARRANTY GUIDE CRADLEPOINT E3000-C18B WITH OPTIONAL PLUG-IN MODULES:
CRADLEPOINT MC400LP4 CRADLEPOINT MC400LP5 CRADLEPOINT MC400LP6 CRADLEPOINT MC400-600M-C CRADLEPOINT MC400-1200M-B This important Safety, Regulatory, and Warranty Guide contains safety, handling, disposal, regulatory, trademark, copyright, and software licensing information. Read all safety information below and operating instructions before using the device to avoid injury. FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Increase the separation between the equipment and receiver. Consult the dealer or an experienced radio/TV technician for help. FCC CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC STATEMENT For product available in the USA/Canada market, only channel 1-11 can be operated. Selection of other channels is not possible. Operation on the 5150-5250 MHz WiFi radios is restricted to indoor use only. FCC RADIATION EXPOSURE STATEMENT This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body. This device and its antennas(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures. To comply with FCC regulations limiting both maximum RF output power and human exposure to RF radiation, the maximum cellular antenna gain must not exceed 1.42dBi (619-970MHz), 0.88 dBi (1445-1515 MHz), 2.69dBi
(17170-2700MHz), 1.0 dBi (3400-3700 MHz), 4.29 dBi (5150-5925MHz), except when operation in Band 30 is not disabled. (See FCC LTE BAND 30 NOTICE FOR INSTALLERS IN USA section in the online user manual at www.cradlepoint.com) INDUSTRY CANADA STATEMENT This device complies with Industry Canada license-exempt RSS standards. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. For product available in the USA/Canada market, only channel 1-11 can be operated. Selection of other channels is not possible. The device for the band 5150-5250 MHz is only for indoor usage to reduce potential for harmful interference to co-channel mobile satellite systems. INDUSTRY CANADA RADIATION EXPOSURE STATEMENT This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 21cm between the radiator & your body. These radio transmitters (IC:6921A-S5A950A, 5131A-LM960, 5131A-LM940, 5131A-LM960, 2417C-MC7455, 2417C-HL7588) have been approved by Innovation, Science and Economic Development Canada to operate with the antenna types listed below, with the maximum permissible gain indicated. Antenna types not included in this list that have a gain greater than the maximum gain indicated for any type listed are strictly prohibited for use with this device. This device and its antennas(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with IC multi-transmitter product procedures. The maximum antenna gain permitted for devices in the band 5725-5850 MHz shall be such that the equipment still complies with the e.i.r.p. limits specified for point-to-point and non-point-to-point operation as appropriate. DCLARATION DINDUSTRIE CANADA Cet appareil contient des metteurs / rcepteurs exempts de licence qui sont conformes au (x) RSS (s) exempts de licence d'Innovation, Sciences et Dveloppement conomique Canada. L'opration est soumise aux deux conditions suivantes:
(1) Cet appareil ne doit pas provoquer d'interfrences.
(2) Cet appareil doit accepter toute interfrence, y compris les interfrences susceptibles de provoquer un fonctionnement indsirable de l'appareil. Pour les produits disponibles aux tats-Unis / Canada du march, seul le canal 1 11 peuvent tre exploits. Slection d'autres canaux n'est pas possible. les dispositifs fonctionnant dans la bande 5150-5250 MHz sont rservs uniquement pour une utilisation lintrieur afin de rduire les risques de brouillage prjudiciable aux systmes de satellites mobiles utilisant les mmes canaux. NOTE IMPORTANTE (POUR LUTILISATION DE DISPOSITIFS MOBILES):
DCLARATION DEXPOSITION AUX RADIATIONS Cet quipement est conforme aux limites d'exposition aux rayonnements IC tablies pour un environnement non contrl. Cet quipement doit tre install et utilis avec un minimum de 21 cm de distance entre la source de rayonnement et votre corps. Cet appareil et son antenne (s) ne doit pas tre co-localiss ou fonctionnement en association avec une autre antenne ou transmetteur. Le prsent metteur radio (IC:6921A-S5A950A, 5131A-LM960, 5131A-LM940, 5131A-LM960, 2417C-MC7455, 2417C-HL7588) a t approuv par Innovation, Sciences et Dveloppement conomique Canada pour fonctionner avec les types d'antenne numrs ci-dessous et ayant un gain admissible maximal d'antenne. Les types d'antennes non inclus dans cette liste qui ont un gain suprieur au gain maximal indiqu pour tout type list sont strictement interdits pour une utilisation avec cet appareil. le gain maximal dantenne permis (pour les dispositifs utilisant la bande 5725-5850 MHz) doit se conformer la limite de p.i.r.e. spcifie pour lexploitation point point et non point point, selon le cas. INFORMATION FOR EUROPE, DECLARATION OF COMPLIANCE Cradlepoint, Inc. 1111 W Jefferson St. Boise, ID 83702 USA EU Authorized Representative: James Bristow, Senior Vice President, EMEA, Cradlepoint UK Ltd. Cedar House, Apex Court, Camphill Road, West Byfleet, Surrey, KT14 6SQ United Kingdom Hereby, Cradlepoint Inc. declares that this equipment is in compliance with the Radio Equipment Directive 2014/53/EU, Energy Related Products Directive 2009/125/EC, and RoHS2 Directive 2011/65/EU. The full text of the EU declaration of conformity is available at the following internet address: Cradlepoint.com/product-certifications RESTRICTIONS ON USE 5 GHz 802.11 a/n/ac WiFi radios are restricted to indoor use only. The 5GHz WiFi radio in this device must be powered OFF if the device is installed outdoors, or if the device is installed in a vehicle. RF Exposure Statement: To comply with RF Exposure requirements, this equipment should be installed and operated with minimum distance of 20 cm between the radiating device and your body. ACCESSORIES IMPACTING COMPLIANCE To maintain compliance with EMC, Radio, and RF Exposure requirements, use only Cradlepoint accessories intended for use with this product. All Cradlepoint accessories intended for use with this product will maintain EMC, Radio, and RF Exposure compliance when installed according to instructions. Cellular antennas must have a gain 1.42dBi (619-970MHz), 0.88 dBi (1445-1515 MHz), 2.69dBi (17170-2700MHz), 4.13 dBi (3400-3700 MHz), 4.29 dBi (5150-5925MHz). 802.11 antennas must have a gain <5 dBi. RECYCLING AND ENVIRONMENTAL INFORMATION 9 January 2020 Document Part: 170824-000 WiFi Ant Supplier P/N 170628-000 A Type Conn Type Dipole R-SMA Gain (dBi) 2.4GHz 2.47 5GHz 2.47 Cable Loss (dB) 2.4GHz 5GHz 1.5 0.9 Real Gain (dBi) 2.4GHz 5GHz 0.97 1.57 WiFi Ant Supplier P/N 170628-000 A Type Conn Type Dipole R-SMA Gain (dBi) 2.4GHz 2.47 5GHz 2.47 Cable Loss (dB) 2.4GHz 5GHz 1.5 0.9 Real Gain (dBi) 2.4GHz 5GHz 0.97 1.57 BE BG CZ DK DE EE IE EL ES FR HR IT CY LV LT LU HU MT NL AT PL SK FI SE UK PT RO SI To find information on Cradlepoints commitment to our environment and how to responsibly recycle or recover Cradlepoint products at the end of their useful life, please visit Cradlepoint.com/international. FREQUENCIES USED AND MAXIMUM POWER OUTPUT E3000-C18A 2400-2483.5 MHz:
5150-5250 MHz:
LTE Band 1 (1920-1980 MHz) LTE Band 3 (1710-1910 MHz) LTE Band 7 (2500-2570 MHz) LTE Band 8 (880-915 MHz) LTE Band 20 (832-862 MHz) LTE Band 28 (703-748 MHz) LTE Band 38 (2580-2620 MHz) LTE Band 40 (2300-2400 MHz) LTE Band 42 (3400-3600 MHz) LTE Band 43 (3600-3800 MHz) UMTS Band 1 (1920-1980 MHz) UMTS Band 8 (880-915 MHz) MC400LP6 LTE Band 1 (1920-1980 MHz) LTE Band 3 (1710-1910 MHz) LTE Band 7 (2500-2570 MHz) LTE Band 8 (880-915 MHz) LTE Band 20 (832-862 MHz) UMTS Band 1 (1920-1980 MHz) UMTS Band 8 (880-915 MHz) MC400-1200M-B LTE Band 1 (1920-1980 MHz) LTE Band 3 (1710-1910 MHz) LTE Band 7 (2500-2570 MHz) LTE Band 8 (880-915 MHz) LTE Band 20 (832-862 MHz) LTE Band 28 (703-748 MHz) LTE Band 38 (2580-2620 MHz) LTE Band 40 (2300-2400 MHz) LTE Band 42 (3400-3600 MHz) LTE Band 43 (3600-3800 MHz) UMTS Band 1 (1920-1980 MHz) UMTS Band 8 (880-915 MHz) 100 mW 200 mW 319 mW 333 mW 336 mW 264 mW 253 mW 311 mW 342 mW 353 mW 666 mW 621 mW 413 mW 299 mW 233 mW 240 mW 150 mW 233 mW 228 mW 205 mW 233 mW 319 mW 333 mW 336 mW 264 mW 253 mW 311 mW 342 mW 353 mW 666 mW 621 mW 413 mW 299 mW SAFETY AND HAZARDS Caution!! Read following instruction before use. Only use with original Cradlepoint accessories. Cradlepoint external power adapters are specially designed to operate properly with this device and supply proper PoE output. When this device is used with a Cradlepoint accessory power adapter rated 65W output, it can support 4 ports PoE up to 30W total power. When this device is used with a Cradlepoint accessory power adapter rated 120W output, it can support 4 ports PoE up to 60W total power. Under no circumstances should the device be used in any areas
(a) where blasting is in progress,
(b) where explosive atmospheres may be present, or
(c) that are near (i) medical or life support equipment, or (ii) any equipment which may be susceptible to any form of radio interference. In such areas, the device MUST BE POWERED OFF AT ALL TIMES (since the device otherwise could transmit signals that might interfere with such equipment). In addition, under no circumstances should the device be used in any aircraft, regardless of whether the aircraft is on the ground or in flight. In any aircraft, the device MUST BE POWERED OFF AT ALL TIMES since the device otherwise could transmit signals that might interfere with various onboard systems on such aircraft. Furthermore, under no circumstances should the device be used by the driver or operator of any vehicle. Such use of the device will detract from the drivers or operators control of that vehicle. In some jurisdictions, use of the device while driving or operating a vehicle constitutes a civil and/or criminal offense. Due to the nature of wireless communications, transmission and reception of data by the device can never be guaranteed, and it is possible that data communicated or transmitted wirelessly may be delayed, corrupted (i.e., contain errors), or totally lost. The device is not intended for, and Cradlepoint recommends the device not be used in any critical applications where failure to transmit or receive data could result in property damage or loss or personal injury of any kind (including death) to the user or to any other party. Cradlepoint expressly disclaims liability for damages of any kind resulting from:
(a) delays, errors, or losses of any data transmitted or received using the device; or
(b) any failure of the device to transmit or receive such data. For proper and safe vehicle installations, the GPIO accessory cable must be connected to a fused circuit in the vehicle. This fused circuit requires a 1.5A fuse. If the supply connection is made directly to the battery, the fuse should be installed in the positive lead. For North America, a UL Listed fuse is to be used. Warning: This product is only to be installed by qualified personnel. Purchaser agrees to indemnify Cradlepoint against any liability or damages caused to third parties as a result of Purchasers misuse or misapplication of the Cradlepoint product. OPEN SOURCE SOFTWARE This product contains software distributed under one or more of the following open source licenses: GNU General Public License Version 2, BSD License, Net-SNMP License, and PSF License Agreement for Python 3.3. For more information on this software, including licensing terms and your rights to access source code, contact Cradlepoint at Cradlepoint.com/opensource. HARDWARE WARRANTY INFORMATION Cradlepoint, Inc. warrants this hardware product against defects in materials and workmanship to the original purchaser for a period of three
(3) years from the date of shipment. This warranty is limited to a repair or replacement of the hardware product, at Cradlepoints discretion, as purchasers sole and exclusive remedy. If this hardware product was procured as a component of a NetCloud Solution Package, additional warranty may be available. Please see Cradlepoints website for details. Cradlepoint does not warrant that the operation of the product will meet your requirements or be error free. CRADLEPOINT MAKES NO OTHER WARRANTY, EITHER EXPRESSED OR IMPLIED. CRADLEPOINT SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-
INFRINGEMENT. LIMITATION OF CRADLEPOINT LIABILITY The information contained in this Safety, Regulatory, and Warranty Guide is subject to change without notice and does not represent any commitment on the part of Cradlepoint or its affiliates. CRADLEPOINT AND ITS AFFILIATES HEREBY SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL: (A) DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION FOR LOSS OF PROFITS OR REVENUE OR OF ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT, EVEN IF CRADLEPOINT AND/OR ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF SUCH DAMAGES ARE FORESEEABLE; OR (B) CLAIMS BY ANY THIRD PARTY. NOTWITHSTANDING THE FOREGOING, IN NO EVENT SHALL THE AGGREGATE LIABILITY OF CRADLEPOINT AND/OR ITS AFFILIATES ARISING UNDER OR IN CONNECTION WITH THE PRODUCT, REGARDLESS OF THE NUMBER OF EVENTS, OCCURRENCES, OR CLAIMS GIVING RISE TO LIABILITY, EXCEED THE PRICE PAID BY THE ORIGINAL PURCHASER OF THE PRODUCT. THE LIMITATIONS OF LIABILITY SET FORTH HEREIN SHALL REMAIN IN FULL FORCE AND EFFECT REGARDLESS OF WHETHER THE REMEDIES HEREUNDER ARE DETERMINED TO HAVE FAILED OF THEIR ESSENTIAL PURPOSE. PRIVACY Cradlepoint may collect general data pertaining to the use of Cradlepoint products via your Internet connection (wired and/or wireless) such as device ID/serial number, network status, IP address, MAC address, operating system, browser type and version number, etc., in order to provide you with better services, enhance user experience, and improve performance. OTHER BINDING DOCUMENTS; TRADEMARKS; COPYRIGHT By activating or using your AER2200 or AER2250 device, you agree to be bound by Cradlepoints Terms of Use, User License and other applicable Legal Policies. 2015 Cradlepoint, Inc. All rights reserved. Cradlepoint is not responsible for omissions or errors in typography or photography. Cradlepoint, AER2200, AER2250, MC400, and the Cradlepoint logo are trademarks of Cradlepoint, Inc. in the US and other countries. Other trademarks are property of their respective owners. ROUTER COMMUNICATION/DATA USAGE The factory default configuration of the router is set to communicate with Cradlepoint and other resources at regular intervals to access the latest firmware and modem updates, clock synchronization (NTP), and NetCloud Manager (ECM) membership. Such communication may result in data usage and applicable charges regardless of whether the router uses a wired or wireless Internet connection. To avoid such data usage and potential charges, consult the following Knowledge Base article:
http://knowledgebase.cradlepoint.com/articles/support/router-
communication-data-usage Professional installation is required 9 January 2020 Document Part: 170824-000