FCC ID: UXX-S5A135A SOHO Branch Router

E102 Router Quick Start Guide Introduction This document provides a brief overview of the E102 SOHO Branch Router, discusses what's inside the box, and provides basic setup and installation instructions. Navigation Use the following links to quickly navigate through this document. E102 ROUTER MODELS .......................................................................................................................................................... 2 BEFORE YOU BEGIN ............................................................................................................................................................... 2 Location Considerations .............................................................................................................................................. 2 SIM Card for Wireless Connectivity .......................................................................................................................... 2 Required Tools for Setup ............................................................................................................................................. 2 SETUP ...................................................................................................................................................................................... 3 STEP 1: Check box contents ....................................................................................................................................... 3 STEP 2: Remove the SIM door .................................................................................................................................... 3 STEP 3: Insert an activated 2FF-sized SIM .............................................................................................................. 4 STEP 4: Reinstall the SIM door .................................................................................................................................... 4 STEP 5: Attach the LTE cellular antennas................................................................................................................. 4 STEP 6: Mount the router ............................................................................................................................................. 4 STEP 7: Connect the Ethernet cable ......................................................................................................................... 5 STEP 8: Power up the router ....................................................................................................................................... 5 Step 9: Activate the router in NetCloud Manager .................................................................................................. 6 UNDERSTANDING LEDS ......................................................................................................................................................... 6 TROUBLESHOOTING ................................................................................................................................................................ 7 RESOURCES ............................................................................................................................................................................ 7 HELP AND SUPPORT ............................................................................................................................................................... 7 TERMS OF SERVICE ................................................................................................................................................................. 7 REGULATORY REQUIREMENTS ................................................................................................................................................ 7 1111 W Jefferson St, Boise, ID 83702 Toll Free: 855.813.3385 Local: 208.424.5054 Fax: 208.429.6852 cradlepoint.com E102 Router Models This document applies to the following E102 models:

CRADLEPOINT E102-C7C CRADLEPOINT E102-C7D MODEL: S5A135A MODEL: S5A136A Read the following before setting up the Cradlepoint E102 router. Before You Begin Location Considerations To ensure the E102 operates efficiently, the following is recommended:

Ensure the device is positioned to receive optimal signal. Avoid positioning near concrete walls, metal or reflective surfaces, or any other objects that may interfere with RF reception. Ensure plenty of ventilation. Avoid installing the device in enclosed spaces. Do not install the device in direct exposure to the elements. Extreme heat or cold can and will impact the router's performance. Refer to the E102 Safety, Regulatory, and Warranty Guide (included with your hardware) for more information about location considerations. SIM Card for Wireless Connectivity A wireless broadband data plan must be added to your Cradlepoint E102 series branch router for wireless broadband connectivity. Wireless broadband data plans are available from network operators. The SIM card must be activated and provisioned by the network operator. Contact your network operator for details about selecting a data plan and about the process for provisioning your SIM. Required Tools for Setup

#0 Philips-head screwdriver (for SIM door cover) Recommended for optional wall mounting (hardware not included):

o #2 Philips-head screwdriver o A drill with 2.5 mm (or equivalent) drill bit and wall anchors (depending on mount location) o Recommended minimum wall mount screw size: M3/#6 Setup The following instructions walk through basic setup of the Cradlepoint E102 router. For more advanced setups, contact a professional installer. STEP 1: Check box contents Refer to the following to ensure you received all items included with the E102 hardware.

[1] Cradlepoint E102

[1] Power supply with interchangeable plugs

[2] LTE antennas

[1] Ethernet cable

[1] SIM door screws

[4] Rubber desk mount feet

[1] Getting Started reference sheet

[1] Safety, Regulatory, and Warranty guide Parts of the E102 LEDs Cellular Antenna Connectors

(Female SMA) USB 2.0 Power Switch WAN 1 2 3 4 GPS Antenna Connector

(Female SMA) Gigabit Ethernet

(GbE) Ports Lock Slot Reset Button AC Power STEP 2: Remove the SIM door Unclip and remove the SIM door. STEP 3: Insert an activated 2FF-sized SIM Insert an activated 2FF-sized SIM card into the SIM1 slot (contacts down, notch in). The SIM card will click into place. Optionally, you can insert a second 2FF-sized SIM card into the SIM2 slot in the same manner. STEP 4: Reinstall the SIM door Replace the SIM door and use the door screw to secure. STEP 5: Attach the LTE cellular antennas Install the 2 paddle antennas on the antenna ports marked with and

. WA STEP 6: Mount the router The E102 router may be mounted in a number of ways, including placed on a desk, affixed to a wall, or mounted on the ceiling. Refer to the following for best practices:

DESKTOP Install the rubber feet (included) on the bottom of the router. Place the router on a flat surface away from objects that cause RF interference, including concrete, reflective and metal surface, microwaves, and so on. WALL & CEILING Mark the desired mounting location on the ceiling or wall using a pen or marker. Ensure the mounting location is away from objects that cause RF interference, including concrete, reflective and metal surface, microwaves, and so on. Pre-drill holes for mounting screws (not included). Use wall anchors (not included) to ensure the endpoint is securely mounted. STEP 7: Connect the Ethernet cable Connect the Ethernet cable to the port marked WAN on the back of the E102. Connect the other end to your cable modem. WAN 1 STEP 8: Power up the router electrical outlet. Connect the power supply to the router and then plug the other end into an Switch the device to the ON position (O = Off, = On). Verify that the Power LED lights up. Allow 1 minute for the router to run through its bootup sequence. Refer to the Understanding LEDs section of this guide for information about LED indicator status. Power Switch 3 4 AC Power Step 9: Activate the router in NetCloud Manager Activating your Cradlepoint router requires logging into your NetCloud Manager account. Refer to Getting Started with NetCloud Manager for more information. Understanding LEDs The E102 router uses LED lights on the front panel to communicate various status conditions. Use the table below to verify the status of your router after the 1-minute bootup cycle. LEDs INDICATOR BEHAVIOR POWER: Detects that the unit has power. No Light = Not receiving power. Check the power switch and the power source connection. Solid White = Powered on NCM STATE: Detects whether the device is able to connect to NCM. No Light = Unable to connect to NCM Solid White = Connected to NCM EMBEDDED MODEM STATE: Indicates connection status for the embedded (internal) modem. Solid Green = Modem has established an active connection Flashing Green = Modem is connecting Solid Yellow = Data connection error Flashing Yellow = Modem is in the process of resetting Solid Red = Carrier reject Flashing Red = No SIM or SIM Door Open CELLULAR HEALTH: Indicates the health of the primary cellular modem's signal. No Light = No cellular connection Solid Green = Cellular health is excellent/good Solid Yellow = Cellular health is fair Solid Red = Cellular health is poor Troubleshooting If the device takes longer than 5 minutes to connect to the Internet, log into the local UI of the device to make configuration changes or to start the troubleshooting process. You must be physically co-located with the device in order to do this. Refer to No Internet or Connection Issues for additional help. Resources Help and Support Terms of Service E102 Data Sheet Cradlepoint Customer Connect Community Cradlepoint Support Services Contact Us Cradlepoint Terms of Service & License Agreement Privacy Policy GDPR Privacy Policy Regulatory Requirements Refer to the Safety, Regulatory, and Warranty guide included with your hardware for specific regulatory requirements.

MODEL: S5A135A MODEL: S5A136A SAFETY, REGULATORY, AND WARRANTY GUIDE CRADLEPOINT E102-C7C CRADLEPOINT E102-C7D This important Safety, Regulatory, and Warranty Guide contains safety, handling, disposal, regulatory, trademark, copyright, and software licensing information. Read all safety information below and operating instructions before using the device to avoid injury. FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Increase the separation between the equipment and receiver. Consult the dealer or an experienced radio/TV technician for help. FCC CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC STATEMENT For product available in the USA/Canada market, only channel 1-11 can be operated. Selection of other channels is not possible. Operation on the 5150-5250 MHz and 5250-5350 MHz WiFi radios is restricted to indoor use only. FCC RADIATION EXPOSURE STATEMENT This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body. This device and its antennas(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures. To comply with FCC regulations limiting both maximum RF output power and human exposure to RF radiation, the maximum cellular antenna gain must not exceed 1.1dBi

(615-960MHz), 0.6 dBi (1445-1515 MHz), 2.63 dBi (1710-2700MHz), 4 dBi (3400-3800 MHz), except when operation in Band 30 is not disabled. (See FCC LTE BAND 30 NOTICE FOR INSTALLERS IN USA section in the online user manual at www.cradlepoint.com) INNOVATION, SCIENCE, AND ECONOMIC DEVELOPMENT CANADA STATEMENT For indoor use only This device complies with Industry Canada license-exempt RSS standards. Operation is subject to the following two conditions: (1) this device may not cause interference, and

(2) this device must accept any interference, including interference that may cause undesired operation of the device. For product available in the USA/Canada market, only channel 1-11 can be operated. Selection of other channels is not possible. The device for the band 5150-5350 MHz is only for indoor usage to reduce potential for harmful interference to co-channel mobile satellite systems. INDUSTRY CANADA RADIATION EXPOSURE STATEMENT This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body. The radio transmitter (IC:6921A-S5A135A) has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device. These devices have been designed to operate with cellular antennas having a maximum gain of 1.1dBi (615-960MHz), 0.6 dBi (1445-1515 MHz), 2.63 dBi (1710-2700MHz), 4 dBi

(3400-3800 MHz). Antennas having a higher gain are strictly prohibited per regulations of Industry Canada. The required antenna impedance is 50 ohms. This device and its antennas(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with IC multi-transmitter product procedures. DCLARATION DINNOVATION, SCIENCE ET DVELOPPEMENT CONOMIQUE CANADA Pour une utilisation en intrieur uniquement. Le prsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement. Pour les produits disponibles aux tats-Unis / Canada du march, seul le canal 1 11 peuvent tre exploits. Slection d'autres canaux n'est pas possible. les dispositifs fonctionnant dans la bande 5150-5350 MHz sont rservs uniquement pour une utilisation lintrieur afin de rduire les risques de brouillage prjudiciable aux systmes de satellites mobiles utilisant les mmes canaux. NOTE IMPORTANTE (POUR LUTILISATION DE DISPOSITIFS MOBILES): DCLARATION DEXPOSITION AUX RADIATIONS Cet quipement est conforme aux limites d'exposition aux rayonnements IC tablies pour un environnement non contrl. Cet quipement doit tre install et utilis avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps. Cet appareil et son antenne (s) ne doit pas tre co-localiss ou fonctionnement en association avec une autre antenne ou transmetteur. Le prsent metteur radio (IC:6921A-S5A135A), a t approuv par Industrie Canada pour fonctionner avec les types d'antenne numrs ci-dessous et ayant un gain admissible maximal et l'impdance requise pour chaque type d'antenne. Les types d'antenne non inclus dans cette liste, ou dont le gain est suprieur au gain maximal indiqu, sont strictement interdits pour l'exploitation de l'metteur. Ce dispositive a ete concu pour fonctionner ave une antenna cellulaire ayant un gain maximal de 1.1dBi (615-960MHz), 0.6 dBi (1445-1515 MHz), 2.63 dBi (1710-2700MHz), 4 dBi (3400-3800 MHz). Une antenne a gain plus eleve est strictement interdite par les reglemnets dIndustrie Canada. Limpedance dantenne requise est de 50 ohms. This device complies with ISEDs licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Le present appareil est conforme aux CNR d ISED applicables aux appareils radio exempts de licence. Lexploitation est autorisee aux deux conditions suivantes : (1) le dispositif ne doit pas produire de brouillage prejudiciable, et (2) ce dispositif doit accepter tout brouillage recu, y compris un brouillage susceptible de provoquer un fonctionnement indesirable. Caution :

(i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems;

(ii) for devices with detachable antenna(s), the maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall be such that the equipment still complies with the e.i.r.p. limit;

(iii) for devices with detachable antenna(s), the maximum antenna gain permitted for devices in the band 5725-5850 MHz shall be such that the equipment still complies with the e.i.r.p. limits as appropriate;

(iv) where applicable, antenna type(s), antenna models(s), and worst-case tilt angle(s) necessary to remain compliant with the e.i.r.p. elevation mask requirement set forth in section 6.2.2.3 shall be clearly indicated. Avertissement:

Le guide dutilisation des dispositifs pour rseaux locaux doit inclure des instructions prcises sur les restrictions susmentionnes, notamment :

(i) les dispositifs fonctionnant dans la bande 5150-5250 MHz sont rservs uniquement pour une utilisation lintrieur afin de rduire les risques de brouillage prjudiciable aux systmes de satellites mobiles utilisant les mmes canaux;

(ii) pour les dispositifs munis dantennes amovibles, le gain maximal dantenne permis pour les dispositifs utilisant les bandes de 5 250 5 350 MHz et de 5 470 5 725 MHz doit tre conforme la limite de la p.i.r.e;

(iii) pour les dispositifs munis dantennes amovibles, le gain maximal dantenne permis (pour les dispositifs utilisant la bande de 5 725 5 850 MHz) doit tre conforme la limite de la p.i.r.e. spcifie, selon le cas;

(iv) lorsquil y a lieu, les types dantennes (sil y en a plusieurs), les numros de modle de lantenne et les pires angles dinclinaison ncessaires pour rester conforme lexigence de la p.i.r.e. applicable au masque dlvation, nonce la section 6.2.2.3, doivent tre clairement indiqus INFORMATION FOR EUROPE, DECLARATION OF COMPLIANCE Cradlepoint, Inc. 1111 W Jefferson St. Boise, ID 83702 USA 08 Sep 2021 Document Part: 500100-000 Antenna NO.RFChainNO.BrandModelAntenna Net Gain(dBi)Frequency range(MHz)AntennaTypeConnecterType1.1615~9600.61445~15152.631710~270043400~38001.1615~9600.61445~15152.631710~270043400~3800SMAAnt 4LTEAUXCradlepointYWX-UM03SAX9-711BDipoleAnt 3LTEMAINCradlepointYWX-UM03SAX9-711BDipoleSMAAntenna NO.RFChainNO.BrandModelAntenna Net Gain(dBi)Frequency range(MHz)AntennaTypeConnecterType1.1615~9600.61445~15152.631710~270043400~38001.1615~9600.61445~15152.631710~270043400~3800SMAAnt 4LTEAUXCradlepointYWX-UM03SAX9-711BDipoleAnt 3LTEMAINCradlepointYWX-UM03SAX9-711BDipoleSMA EU Authorized Representative: Jan Willeke | Area Director Central Europe, Cradlepoint EMEA. Beim Riesenstein 21, 22393 Hamburg, Germany EU Importer: Cradlepoint B.V. Verlengde Poolsweg 16, 4818 CL Breda, The Netherlands Hereby, Cradlepoint Inc. declares that this equipment is in compliance with the Radio Equipment Directive 2014/53/EU, Energy Related Products Directive 2009/125/EC, RoHS2 Directive 2011/65/EU, amendment (EU) 2015/863 (ROHS3), and Radio Equipment Regulations 2017. The full text of the EU declaration of conformity is available at the following internet address: Cradlepoint.com/product-certifications RESTRICTIONS ON USE BE EL LT PT BG ES LU RO CZ FR HU SI DK HR MT SK DE IT NL FI EE CY AT SE IE LV PL UK(NI) 96 mW 186 mW 182 mW 396 mW 90 mW 347 mW 280 mW 314 mW 338 mW 292 mW 290 mW 285 mW 284 mW 290 mW 278 mW 440 mW 333 mW 344 mW 5 GHz 802.11 a/n/ac WiFi radios are restricted to indoor use only. The 5GHz WiFi radio in this device must be powered OFF if the device is installed outdoors, or if the device is installed in a vehicle. RF Exposure Statement: To comply with RF Exposure requirements, this equipment should be installed and operated with minimum distance of 20 cm between the radiating device and your body. ACCESSORIES IMPACTING COMPLIANCE To maintain compliance with EMC, Radio, and RF Exposure requirements, use only Cradlepoint accessories intended for use with this product. All Cradlepoint accessories intended for use with this product will maintain EMC, Radio, and RF Exposure compliance when installed according to instructions. Cellular antennas must have a gain 1.1dBi (615-

960MHz), 0.6 dBi (1445-1515 MHz), 2.63 dBi (1710-2700MHz), 4 dBi (3400-3800 MHz). 802.11 antennas must have a gain <5 dBi. RECYCLING AND ENVIRONMENTAL INFORMATION To find information on Cradlepoints commitment to our environment and how to responsibly recycle or recover Cradlepoint products at the end of their useful life, please visit Cradlepoint.com/international. FREQUENCIES USED AND MAXIMUM POWER OUTPUT IN THE EU, UK E102-C7D 2400 MHz 5180-5240 MHz 5260-5320 MHz 5500-5700 MHz UMTS Band 1 (1920-1980 MHz) UMTS Band 5 (824-849 MHz) UMTS Band 8 (880-915 MHz) LTE Band 1 (1920-1980 MHz) LTE Band 3 (1710-1910 MHz) LTE Band 7 (2500-2570 MHz) LTE Band 8 (880-915 MHz) LTE Band 20 (832-862 MHz) LTE Band 28 (703-748 MHz) LTE Band 38 (2580-2620 MHz) LTE Band 40 (2300-2400 MHz) LTE Band 41 (2496-2690 MHz) LTE Band 42 (3400-3600 MHz) LTE Band 43 (3600-3800 MHz) INFORMATION FOR UK UK Responsible Person: James Bristow, Senior Vice President, EMEA, Cradlepoint UK Ltd. Cedar House, Apex Court, Camphill Road, West Byfleet, Surrey, KT14 6SQ United Kingdom UK Importer: Cradlepoint UK Ltd. Cedar House, Apex Court, Camphill Road, West Byfleet, Surrey, KT14 6SQ United Kingdom SAFETY AND HAZARDS Caution!! Read following instruction before use. Only use with original Cradlepoint accessories. Cradlepoint external power adapters are specially designed to operate properly with this device. Under no circumstances should the device be used in any areas

(a) where blasting is in progress,

(b) where explosive atmospheres may be present, or

(c) that are near (i) medical or life support equipment, or (ii) any equipment which may be susceptible to any form of radio interference. In such areas, the device MUST BE POWERED OFF AT ALL TIMES (since the device otherwise could transmit signals that might interfere with such equipment). In addition, under no circumstances should the device be used in any aircraft, regardless of whether the aircraft is on the ground or in flight. In any aircraft, the device MUST BE POWERED OFF AT ALL TIMES since the device otherwise could transmit signals that might interfere with various onboard systems on such aircraft. Furthermore, under no circumstances should the device be used by the driver or operator of any vehicle. Such use of the device will detract from the drivers or operators control of that vehicle. In some jurisdictions, use of the device while driving or operating a vehicle constitutes a civil and/or criminal offense. Due to the nature of wireless communications, transmission and reception of data by the device can never be guaranteed, and it is possible that data communicated or transmitted wirelessly may be delayed, corrupted (i.e., contain errors), or totally lost. The device is not intended for, and Cradlepoint recommends the device not be used in any critical applications where failure to transmit or receive data could result in property damage or loss or personal injury of any kind (including death) to the user or to any other party. Cradlepoint expressly disclaims liability for damages of any kind resulting from:

(a) delays, errors, or losses of any data transmitted or received using the device; or

(b) any failure of the device to transmit or receive such data. For proper and safe vehicle installations, the GPIO accessory cable must be connected to a fused circuit in the vehicle. This fused circuit requires a 1.5A fuse. If the supply connection is made directly to the battery, the fuse should be installed in the positive lead. For North America, a UL Listed fuse is to be used. Warning: This product is only to be installed by qualified personnel. Purchaser agrees to indemnify Cradlepoint against any liability or damages caused to third parties as a result of Purchasers misuse or misapplication of the Cradlepoint product. OPEN SOURCE SOFTWARE This product contains software distributed under one or more of the following open source licenses: GNU General Public License Version 2, BSD License, Net-SNMP License, and PSF License Agreement for Python 3.3. For more information on this software, including licensing terms and your rights to access source code, contact Cradlepoint at Cradlepoint.com/opensource. HARDWARE WARRANTY INFORMATION Cradlepoint, Inc. warrants this hardware product against defects in materials and workmanship to the original purchaser for a period of three (3) years from the date of shipment. This warranty is limited to a repair or replacement of the hardware product, at Cradlepoints discretion, as purchasers sole and exclusive remedy. If this hardware product was procured as a component of a NetCloud Solution Package, additional warranty may be available. Please see Cradlepoints website for details. Cradlepoint does not warrant that the operation of the product will meet your requirements or be error free. CRADLEPOINT MAKES NO OTHER WARRANTY, EITHER EXPRESSED OR IMPLIED. CRADLEPOINT SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. LIMITATION OF CRADLEPOINT LIABILITY The information contained in this Safety, Regulatory, and Warranty Guide is subject to change without notice and does not represent any commitment on the part of Cradlepoint or its affiliates. CRADLEPOINT AND ITS AFFILIATES HEREBY SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL: (A) DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION FOR LOSS OF PROFITS OR REVENUE OR OF ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT, EVEN IF CRADLEPOINT AND/OR ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF SUCH DAMAGES ARE FORESEEABLE; OR

(B) CLAIMS BY ANY THIRD PARTY. NOTWITHSTANDING THE FOREGOING, IN NO EVENT SHALL THE AGGREGATE LIABILITY OF CRADLEPOINT AND/OR ITS AFFILIATES ARISING UNDER OR IN CONNECTION WITH THE PRODUCT, REGARDLESS OF THE NUMBER OF EVENTS, OCCURRENCES, OR CLAIMS GIVING RISE TO LIABILITY, EXCEED THE PRICE PAID BY THE ORIGINAL PURCHASER OF THE PRODUCT. THE LIMITATIONS OF LIABILITY SET FORTH HEREIN SHALL REMAIN IN FULL FORCE AND EFFECT REGARDLESS OF WHETHER THE REMEDIES HEREUNDER ARE DETERMINED TO HAVE FAILED OF THEIR ESSENTIAL PURPOSE. PRIVACY Cradlepoint may collect general data pertaining to the use of Cradlepoint products via your Internet connection (wired and/or wireless) such as device ID/serial number, network status, IP address, MAC address, operating system, browser type and version number, etc., in order to provide you with better services, enhance user experience, and improve performance. OTHER BINDING DOCUMENTS; TRADEMARKS; COPYRIGHT By activating or using your E102 device, you agree to be bound by Cradlepoints Terms of Use, User License and other applicable Legal Policies. 2015 Cradlepoint, Inc. All rights reserved. Cradlepoint is not responsible for omissions or errors in typography or photography. Cradlepoint, E102 and the Cradlepoint logo are trademarks of Cradlepoint, Inc. in the US and other countries. Other trademarks are property of their respective owners. ROUTER COMMUNICATION/DATA USAGE The factory default configuration of the router is set to communicate with Cradlepoint and other resources at regular intervals to access the latest firmware and modem updates, clock synchronization (NTP), and NetCloud Manager (ECM) membership. Such communication may result in data usage and applicable charges regardless of whether the router uses a wired or wireless Internet connection. To avoid such data usage and potential charges, consult the following Knowledge Base article:

http://knowledgebase.cradlepoint.com/articles/support/router-communication-data-

usage INFORMACI N PARA MXICO IFT (Mxico): La operacin de este equipo esta sujeta a las siguientes dos condiciones: (1) es posible que este quipo o dispositivo no cause interferencia prejudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operacin no deseada. INFORMACI N DE GARANTA DEL EQUIPO Cradlepoint, Inc. garantiza este equipo contra defectos en materiales y mano de obra al comprador original durante un perodo de tres (3) aos a partir de la fecha de envo. Esta garanta se limita a una reparacin o reemplazo del equipo, a discrecin de Cradlepoint, como nico y exclusivo recurso del comprador. Si este equipo se adquiri como un componente de un paquete de soluciones NetCloud, es posible que exista una garanta adicional. Consulte el sitio web de Cradlepoint para obtener ms detalles. Cradlepoint no garantiza que el funcionamiento del producto cumpla con sus requisitos o est libre de errores. CRADLEPOINT NO OFRECE NINGUNA OTRA GARANTA, YA SEA EXPRESA O IMPLCITA. CRADLEPOINT RECHAZA ESPECFICAMENTE A LAS GARANTAS O CONDICIONES IMPLCITAS DE COMERCIALIZACI N, ADECUADAS PARA UN PROP SITO PARTICULAR, TTULO O NO INFRACCI N. Fecha de Compra __________________ Importador: INGRAM MICRO MEXICO, S.A. DE C.V. Joselillo 3 Int. Piso 5, Col. El Parque, Naucalpan de Juarez, Estado de Mxico. Telfono: 55 5263 6500 08 Sep 2021 Document Part: 500100-000 BEBGCZDKDEEEIEELESFRHRITCYLVLTLUHUMTNLATPLPTROSISKFISEUK

WARNING:pdfminer.pdfpage:The PDF <_io.BufferedReader name='/Volumes/Scratch/Incoming/eg-scratch/5490732.pdf'> contains a metadata field indicating that it should not allow text extraction. Ignoring this field and proceeding. Use the check_extractable if you want to raise an error in this case Label Location M/N: S5A135A ,FCC ID: UXX-S5A135A

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0.1 A4

AUTHORIZATION LETTER Date: September 27, 2021 FCC ID: UXX-S5A135A To whom it may concern:

Cradlepoint, Inc. hereby authorizes Debby Lin/ Senior Specialist of Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch (BV CPS Taoyuan), to act on its behalf in all matters relating to the Federal Communication Commission ('FCC") application for equipment authorization in connection with the FCC lD listed above, including signing of all documents relating to these matters. Any and all acts carried out by Debby Lin/ Senior Specialist of BV CPS Taoyuan on Cradlepoint. In behalf, within the scope of the powers granted herein, shall have the same effect as acts of its own. If you have any questions regarding the authorization, please dont hesitate to contact us. Sincerely yours, Sincerely, ____________________________ Pankaj Malhotra SVP Engineering Cradlepoint, Inc. Tel: +1 208 424 5054 Email: pmalhotra@cradlepoint.com 1111 W Jefferson St, Boise, ID 83702 Toll Free: 855.813.3385 Local: 208.424.5054 Fax: 208.429.6852 cradlepoint.com DocuSign Envelope ID: 83632D20-78C0-4FF7-BBC1-69D461DCEA2A

DFS device channel plan and software operational declaration Date: 2021-09-08 We, Cradlepoint, Inc. declare that the device, FCC ID: UXX-S5A135A, Model Name: S5A135A, does not have Ad Hoc on non-US frequencies and/or on DFS frequencies. Also, the client software and associated drivers will not initiate any transmission on DFS frequencies without initiation by a master. This includes restriction on transmissions for beacons and support for ad-

hoc peer-to-peer modes. Below is the channel / frequency plan for the device:

CH 1 2 3 4 5 6 7 8 9 10 11 Frequency (MHz) 2412 2417 2422 2427 2432 2437 2442 2447 2452 2457 2462 Active Active Active Active Active Active Active Active Active Active Scan Type Active 5G band 1 CH 36 38 40 42 44 46 48 Frequency (MHz) 5180 5190 5200 5210 5220 5230 5240 Active Active Active Active Active Active Active Scan Type 5G band 2 CH 52 54 56 58 60 62 64 Frequency (MHz) 5260 5270 5280 5290 5300 5310 5320 Active Active Passive Passive Active Passive Active Passive Active Passive Active Passive Active Passive Scan Type 5G band 3 CH 122 Frequency (MHz) 5500 5510 5520 5530 5540 5550 5560 5580 5590 5600 5610 108 118 102 104 106 110 112 116 100 120 1111 W Jefferson St, Boise, ID 83702 Toll Free: 855.813.3385 Local: 208.424.5054 Fax: 208.429.6852 cradlepoint.com DocuSign Envelope ID: 5F778BF2-75C2-42FA-961F-4E7F99F3D33C CH Scan Type Active Passive 124 Active Passive 126 Active Passive 144 Frequency (MHz) 5620 5630 5640 5660 5670 5680 5690 5700 5710 5720 Active Passive Active Passive 140 Active Passive 134 Active Passive 132 Active Passive 128 Active Passive 136 Active Passive 138 Active Passive 142 Active Passive Active Passive Active Passive Active Passive Active Passive Active Passive Active Passive Active Passive Active Passive Scan Type Active Passive 5G band 4 CH 165 Frequency (MHz) 5745 5755 5765 5775 5785 5795 5805 5825 Active Active Active Active Active Active Active Active Scan Type 157 151 153 155 159 161 149 Also, on DFS channels, the WLAN driver in the device operates under the control of an AP at all times, except when in ad-hoc mode on US non-DFS channels. The device passively scans DFS frequencies until a master device is detected. The control of this functionality is not accessible to anyone under any conditions. Furthermore, the firmware is protected by a special signature and CRC checksum. Signature and CRC checksum will be calculated and verified before firmware upgrade. Unauthorized modification to firmware will lead to the failure of verification and thus firmware upgrade will not be allowed. Sincerely yours, ____________________________ Pankaj Malhotra SVP Engineering Cradlepoint, Inc. Tel: +1 208 424 5054 Email: pmalhotra@cradlepoint.com 1111 W Jefferson St, Boise, ID 83702 Toll Free: 855.813.3385 Local: 208.424.5054 Fax: 208.429.6852 cradlepoint.com DocuSign Envelope ID: 5F778BF2-75C2-42FA-961F-4E7F99F3D33C

Confidentiality Request Date: September 7, 2021 Federal Communications Commission Authorization and Evaluation Division FCC ID: UXX-S5A135A To Whom It May Concern, Long Term Confidentiality Pursuant to Sections 0.457 and 0.459 of the Commissions Rules, we hereby respectfully request confidential treatment of information accompanying this application as outlined below:

Schematics Block Diagram Operational Descriptions Software Operating Description Tune-up procedure The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these matters might be harmful to the Applicant and provide unjustified benefits to its competitors. We understand that pursuant to Rule 0.457, disclosure of this Application and all accompanying documentation will not be made before the date of the Grant for this application. Short Term Confidentiality Pursuant to Sections 0.457 and 0.459 of the Commissions Rules, we hereby respectfully request short-term confidential treatment of information accompanying this application as outlined 1111 W Jefferson St, Boise, ID 83702 Toll Free: 855.813.3385 Local: 208.424.5054 Fax: 208.429.6852 cradlepoint.com DocuSign Envelope ID: 5F778BF2-75C2-42FA-961F-4E7F99F3D33C below until 180 days after the Grant Date of Equipment Authorization in order to ensure sensitive business information remains confidential until the actual marketing of the device:

External Photos Internal Photos Test Setup Photos User Manual Sincerely, ____________________________ Pankaj Malhotra SVP Engineering Cradlepoint, Inc. Tel: +1 208 424 5054 Email: pmalhotra@cradlepoint.com 1111 W Jefferson St, Boise, ID 83702 Toll Free: 855.813.3385 Local: 208.424.5054 Fax: 208.429.6852 cradlepoint.com DocuSign Envelope ID: 5F778BF2-75C2-42FA-961F-4E7F99F3D33C

Date: September 7, 2021 We, Cradlepoint, Inc. declare that the device does not support any non-US channels in all the operational mode(s) for the following product. FCC ID: UXX-S5A135A If you should have any question(s) regarding this declaration, please dont hesitate to contact us. Thank you!

____________________________ Pankaj Malhotra SVP Engineering Cradlepoint, Inc. Tel: +1 208 424 5054 Email: pmalhotra@cradlepoint.com 1111 W Jefferson St, Boise, ID 83702 Toll Free: 855.813.3385 Local: 208.424.5054 Fax: 208.429.6852 cradlepoint.com DocuSign Envelope ID: 5F778BF2-75C2-42FA-961F-4E7F99F3D33C