3300 Crane Way Williston, South Carolina 29853 Tel: 1-800-628-8363 CORA Installation Guide COR15x-US101 P/N: 250654053_G3 Contents Contents ................................................................................................ 2 Introduction .......................................................................................... 3 Ease of Installation(EOI) ........................................................................ 3 VendMAX .............................................................................................. 3 Components .......................................................................................... 3 CORA Components ................................................................................ 4 Optional Parts ....................................................................................... 4 Installation ............................................................................................ 5 4G External Antenna Installation .......................................................... 6 Connections .......................................................................................... 8 Assignment & Messages ....................................................................... 9 Diagnostics .......................................................................................... 10 Wrench Button LED Codes .................................................................. 11 Wrench Button Interface .................................................................... 11 Signal Strength .................................................................................... 11 Regulatory ........................................................................................... 12 SERIAL NUMBER CONFIGURATION WWYLCCPPPPP WW - Week Manufactured (01 through 52) Y - Year Manufactured (2 for 2002) L - Manufacturing Location CC - Configuration Code PPPPP - Sequential Production Number 2 For technical assistance please contact our support team at 1-800-628-
8363 Monday through Friday, from 8am to 5pm Eastern. Introduction This document details the installation, assignment and use of the CORA telemeter when combined with a cashless credit card bezel. This guide assumes that the operator has completed the on-boarding process required to establish a banking relationship with one of our available credit card processors. Ease of Installation(EOI) Once the physical installation is complete and CORA is powered on, the device will automatically assign with our Ease of Installation feature. This will ensure that any cashless transactions are properly credited to the operator. VendMAX For customers using VendMAX, you must continue to use VIX to assign your telemeters or you can use the Crane Cashless app (available in the Apple Store or Google Play Store). Although many of the tests are performed within the VIX program, CORAs Diagnostic Mode is available for all customers. Minimum software version required for the VIX handheld is build 297. Components Verify that all the components listed on page two are present before beginning installation. CORA should be powered on and communicating 100% of the time. We do not recommend using CORA with energy saving devices that interrupt power to the machine. For technical assistance please contact our support team at 1-800-628-
8363 Monday through Friday, from 8am to 5pm Eastern. 3 For technical assistance please contact our support team at 1-800-628-
8363 Monday through Friday, from 8am to 5pm Eastern. CORA Components Item #
P/N Description Image 1 400046 Verizon 4G CORA 4000xx AT&T 4G CORA unit unit Primary 2 400048 4G LTE Antenna, 3 400051 DEX Cable 4 400050 CORA MDB Power Cable Optional Parts Item #
1 2 3 P/N 214137050C Description 6 DEX Extension 804930670 1 DEX Extension 400011 IDTech Bezel Adaptor Cable Cable Cable 4 For technical assistance please contact our support team at 1-800-628-
8363 Monday through Friday, from 8am to 5pm Eastern. Installation 1. Power off the machine. 2. Identify installation location Determine the best location for the antenna(s). Ensure they are placed as far as possible from interference sources like ballasts and transformers. Where possible, the antenna should be placed in an area where metal structure is limited. Please refer to 4G External Antenna Installation on the following page for more information. There should be no interference from the motion of the machine components and cables, nor should movement cause harnesses to flex excessively. 3. Remove any dirt and dust from the installation area and secure the modules magnets to the machine. 4. Locate the MDB harness from the validator to the control board
(VMC), separate the two MDB connectors, and connect the MDB harness from the cora to both connectors. a. Connect all the harnesses as shown in the diagram on page five. Each connector only matches its appropriate outlet. b. The connection from the MDB harness to the VMC must be the first one in line (closest to the board) then all other MDB peripherals, ending with the coin mechanism. 5. Locate the DEX socket coming from the VMC and plug the male DEX plug from CORA to this connector. 6. Connect the harness from the cashless bezel to the connector on the side of CORA. 7. Dress the harnesses so that there is no stress placed on any of the connections and secure with a zip tie. Do not tighten zip tie until the unit is installed in machine. Adding a service loop to 5 For technical assistance please contact our support team at 1-800-628-
8363 Monday through Friday, from 8am to 5pm Eastern. the harnesses near the connections will reduce the stress on the connectors. 8. Dress the rest of the harnesses and secure them in place with zip ties. 9. Restore power to the machine and allow at least three minutes for CORA to complete the assignment process. This can be monitored on the cashless bezel display. See Assignment Messages on page six. 4G External Antenna Installation 1. Find a mounting location that will not interfere with the operation of the vending machine. 2. Power OFF the vending machine, if it is not already off. 3. Thoroughly clean the machine surface around the area where the 4G antenna will be installed. Caution: A minimum of 20cm (8 inches) should be maintained between the antenna and all persons as well as end users, and must not be co-located or operated in conjunction with any other antenna or transmitter. Only the antennas supplied with this device are to be used or the user may void the authority to use this device. 4. Drill a 5/8 hole through the top of the vending machine. If theres already an antenna hole, widen it to 5/8, do not drill a second hole. 5. Thread the antenna cable through the top of the machine and attach the 4G connector as shown here:
5a. Thread the nut and washer onto the antenna cable, then insert the cable into the blue connector. 5b. Insert the locking tab into the connector and press the tab down, to lock the cable in place. 6 For technical assistance please contact our support team at 1-800-628-
8363 Monday through Friday, from 8am to 5pm Eastern. 6. Secure the antenna by tightening the lock washer and nut on 7. Plug the assembled 4G connector into the blue primary antenna the antenna post. connector. 7 For technical assistance please contact our support team at 1-800-628-
8363 Monday through Friday, from 8am to 5pm Eastern. Connections DEX Socket LED/
Wrench Button MDB Connector Cashless Bezel Touch Screen CPI Synq Secondary 4G Connector
(Gold) Primary 4G Connector
(Blue) DEX Audit 8 For technical assistance please contact our support team at 1-800-628-
8363 Monday through Friday, from 8am to 5pm Eastern. Assignment & Messages During the assignment process, CORA performs numerous checks
(outlined below). These messages will be displayed on a cashless bezel if using Ease of Installation (EOI) or Crane Cashless App. Messages will start once CORA has completed its boot up. If you are a VendMAX customer using a handheld with VIX, you will receive the message Use VIX to Assign. At this point, connect your VIX handheld and complete the assignment. Fully Booted CORA Retrieving Configuration Waiting for Network Retrieving Terminal Config Downloading Customer IDs Configuring Mesh Reading DEX Performing Assignment Finalizing Assignment Assignment Complete Retrieving Time CORA will reboot 9 For technical assistance please contact our support team at 1-800-628-
8363 Monday through Friday, from 8am to 5pm Eastern. Diagnostics Diagnostics can be used to obtain device information such as signal strength, DEX validation or performing a cashless system test. Start diagnostics by pressing the wrench button on the unit five times or swiping a Technician Card. The following diagnostics information will cycle through the display. Note: The Technician Card does not perform a test-vend, but it does test cashless authorization. Waiting for Network ID1: SWCODE ID2: NVCODE Cashless Rev 3.01.08 Getting Customer IDs Swipe Skipped 0 retries Solo 400000001 Do Test Swipe Processor Success Verizon
-75dBm Connected Testing Authorization Sel: 11 Vended DMS Comms Good Auth Comms Good Make Test Selection Doing Test Vend Cash: 100 Credit: 110 Press any button on bezel to exit diagnostics DEX Read Success Insert USB Stick For Logs Reading DEX Nav9.15.2 2018-05-03 12:23 Press any button on bezel to exit USB Logs 10 For technical assistance please contact our support team at 1-800-628-
8363 Monday through Friday, from 8am to 5pm Eastern. Wrench Button LED Codes LED Color Solid Green Blinking Green Blinking Red Solid White Solid Red Description Full boot & operational Attempting to get a DEX file Failed to get a DEX file Booting in progress Fault on unit Wrench Button Interface Wrench Button Press and hold for three seconds Press five times Press and hold for ten seconds Un-assigns the device Description Attempts to get a DEX file Enters Diagnostics Signal Strength Use diagnostics to obtain the signal strength of the cora device and compare it the table below to determine if signal is adequate for cashless transactions. Signal Range
-0dBm
-55dBm to -70dBm
-71dBm to -90dBm
-91dBm to -100dBm
-100dBm to -116dBm Results Unable to get a cellular signal Great signal Good Signal Poor Signal Not recommend for installation 11 For technical assistance please contact our support team at 1-800-628-
8363 Monday through Friday, from 8am to 5pm Eastern. Regulatory CORA FCC ID: QP8CORABT (Verizon Network Operation) CORA FCC ID: QP8CORABTATT (AT&T Network Operation) Cora series Modular Data Port uses radio energy to communicate vending transaction activities to a remote host. CPI has not approved any changes or modifications to Cora. Any changes or modifications could void the users authority to operate the equipment. See 47 CFR Sec. 15.21 The Cora series complies with 47 CFR Sec. 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this including interference device must accept any interference received, that may cause undesirable operation. To be sure that human exposure to RF energy does not exceed the guidelines in the relevant standards, always follow these instructions:
Caution: A minimum of 20cm (8 inches) should be maintained between the antenna and all persons as well as end user and must not be co-located or operated in conjunction with any other antenna or transmitter. Only the antennas supplied with this device are to be used or the user may void the authority to use this device. Guidance Pacemakers, Potential Interference -
Radiofrequency energy (RF) from cell phones can interact with some electronic devices. This type of interference is called electromagnetic interference (EMI). For this reason, FDA helped develop a detailed test method to measure EMI of implanted cardiac pacemakers and defibrillators from cell phones. This test method is now part of a standard sponsored by the Association for the Advancement of Medical 12 For technical assistance please contact our support team at 1-800-628-
8363 Monday through Friday, from 8am to 5pm Eastern. Instrumentation (AAMI). This standard will allow manufacturers to ensure that cardiac pacemakers and defibrillators are safe from cell phone EMI. The FDA continues to monitor the use of cell phones for possible interactions with other medical devices. Should harmful interference be found to occur, FDA will conduct testing to assess the interference and work to resolve the problem. For more information reference sources for pacemakers can be found at U.S. Food and Drug Administration web site: www.fda.gov , see Radiation-Emitting Products and procedures, Interference with Pacemakers and Other Medical Devices. 13 For technical assistance please contact our support team at 1-800-628-
8363 Monday through Friday, from 8am to 5pm Eastern.