CPI G7 Smart 7 Install Guide Smart 7 Install Guide G7 v. 1.0.3 G7 Smart 7 Install Guide EN v1.0.2.docx 1 / 13 01.04.2020 CPI G7 Smart 7 Install Guide Author:
Revised:
Filename:
Copyright:
Wolfgang Renner, 23 January 2020 W.Renner, 1 April 2020 G7 iSmart 7 Install Guide EN.docx Crane Payment Innovations AG Nordringstrasse 16 CH-4702 Oensingen Tel: +41 62 388 45 45 Fax: +41 62 388 45 55 History Date:
27.01.2020 04.02.2020 07.02.2020 01.04.2020 28.05.2020 Modification First Draft version of document First internal version v1.0 of document Product name changed to Smart 7 Added Mounting the device Added Compliance Section 7 COPYRIGHT 2020 Crane Payment Innovations The information contained herein is the Crane Payment Innovations. This copyright extends to all the media in which this information may be preserved including magnetic storage, punched card, paper tape, CDROM, computer printout or visual display. G7 Smart 7 Install Guide EN v1.0.2.docx 2 / 13 01.04.2020 CPI G7 Smart 7 Install Guide Table of Contents 1 2 Introduction ...........................................................................................................................................4 Smart 7 Hardware .................................................................................................................................4 Smart 7 MDB .................................................................................................................................................................. 4 Smart 7 RS232 ................................................................................................................................................................ 4 3 Smart 7 Install and Configuration ..........................................................................................................5 Using the e-vending server ............................................................................................................................................ 5 Edit Configuration ................................................................................................................................................ 6 Generate Config. File ............................................................................................................................................ 6 Archive File Format .............................................................................................................................................. 7 Smart 7 Set Up and Configuration Summary ................................................................................................................. 7 Set up configuration ............................................................................................................................................. 7 Generate Config. File ............................................................................................................................................ 7 Download Copy Config. File from PC to the reader .............................................................................................. 7 Download Config. File via USB Stick to the reader ............................................................................................... 7 3.1.1 3.1.2 3.1.3 3.2.1 3.2.2 3.2.3 3.2.4 4 Smart 7 Status and Display Messages ...................................................................................................9 Display Messages ........................................................................................................................................................... 9 Status LED ...................................................................................................................................................................... 9 5 Support Packages ............................................................................................................................... 10 Config ........................................................................................................................................................................... 10 Logs .............................................................................................................................................................................. 11 Protocols ...................................................................................................................................................................... 11 Selections ..................................................................................................................................................................... 11 Statistics ....................................................................................................................................................................... 12 Taglist ........................................................................................................................................................................... 12 2.1 2.2 3.1 3.2 4.1 4.2 5.1 5.2 5.3 5.4 5.5 5.6 6 Attaching the device ........................................................................................................................... 13 7 Compliance...........................................................................................................................................13 G7 Smart 7 Install Guide EN v1.0.2.docx 3 / 13 01.04.2020 CPI G7 Smart 7 Install Guide 1 Introduction 2 Smart 7 Hardware 2.1 Smart 7 MDB This document describes the CPI Generation 7 iSmart Readers Firmware- and Configuration install and set up procedures. It considers the basic differences between the previous reader generations in terms of set up, operating and testing procedures. The Smart 7 comes in two different Type Models, the Smart 7 MDB and the Smart 7 RS232. Each of them are available in two versions, with display and without display. The pictures below show the front side of the Smart 7 MDB Display version on the left, and the Smart 7 MDB without display on the right. As shown on the center picture above, the devices have two physical interface connectors on its back, a G7 MDB Socket to connect to the VMC with the G7 MDB Cable that comes with the package and a Type C USB Socket for install and maintenance. 2.2 Smart 7 RS232 The Display and the MBH version of the Smart RS232 look pretty identical to the Smart 7 MDB variants, but the difference is their interface. The devices also have two physical interface connectors on its back, a G7 RS232 Socket to connect to the Coinchanger with the G7 RS232 Cable that comes with the package and a Type C USB Socket for install and maintenance. G7 Smart 7 Install Guide EN v1.0.2.docx 4 / 13 01.04.2020 CPI G7 Smart 7 Install Guide 3 Smart 7 Install and Configuration Unlike previous Generation 6 devices, the G7 Reader Configurations will only been managed via the e-Vending online platform, which also provides the most recent Firmware versions for the hardware. An Additional software tool, like the Generation 6 MDSmanager, is neither required nor supported anymore in Generation 7. This also means no backward compatibility to G6 configurations. In G7, the Firmware of the reader is automatically updated to the newest version when the Reader Configuration is changed or updated. Both files, Firmware and Configuration are contained in an archive with encrypted files included, which has to be transferred to the reader. If the reader receives an archive, unzips it and verifies the integrity of its content. Then it performs the Firmware Update if a newer version comes with the archive, before applying the new configuration subsequently. 3.1 Using the e-vending server Since configurations and firmware updates are managed via the e-Vending server only, an account with corresponding login data is required. Once logged into your e-Vending account, there is a Tab VMC Settings available at each of the following levels, where the reader settings can be configured accordingly:
- Customer > Configuration is applicable for all readers of the customer
- Customer Location > Configuration is applicable for all readers at this customer location
System Location > Configuration is applicable for all readers at this system location System > Configuration is only for this particular reader G7 Smart 7 Install Guide EN v1.0.2.docx 5 / 13 01.04.2020 CPI G7 Smart 7 Install Guide 3.1.1 Edit Configuration Basically each reader comes with a default configuration. Unless it will be edited, the Default Configuration can be downloaded with the Generate Config. File button to the computer and transferred to the reader, either directly or via USB Stick. By clicking on the Edit button, the configuration menu opens and the Reader Configuration can be edited individually according to specific requirements and their corresponding settings. When all settings are done, clicking the Save button, saves the configuration on the server and switches back to the previous screen. 3.1.2 Generate Config. File With the Generate Config. File button a new configuration file will be generated. The Config. File is an encrypted archive, containing the necessary hashes for integrity checks, the configuration file and eventually an updated version of the firmware. G7 Smart 7 Install Guide EN v1.0.2.docx 6 / 13 01.04.2020 CPI G7 Smart 7 Install Guide 3.1.3 Archive File Format The configuration file isnt downloaded to the reader directly but is included in an archive file that is downloaded to the reader. It comes within a compressed *.tar archive, including 5 encrypted .fcon files. The reader unpacks the archive verifies the integrity of its content and then copies the configuration file to the appropriate location on the reader. After copying the configuration file, the reader performs a reset to apply the configuration change. When successfully done, the Config. File will be deleted from the reader, which also visually confirms a successful install. If the Config Archive File is corrupted or does not include the right keys, the device does not delete it, but rather it leaves it where it is. 3.2 Smart 7 Set Up and Configuration Summary In summary, the Smart 7 install process is as follows:
3.2.1 Set up configuration Start web browser. Login to the e-Vending portal. Select reader. Edit configuration if required. Save configuration.
-> The e-vending server generates a configuration setting as described in 3.1.1 3.2.2 Generate Config. File Start web browser. Login to the e-Vending portal. Select reader. Download Config. File to PC.
-> The e-vending server generates a configuration archive file as described in 3.1.2 3.2.3 Download Copy Config. File from PC to the reader Connect reader via USB to PC.
"Open" reader using e.g. Windows-Explorer. Copy Config. File reader per drag and drop to the reader 3.2.4 Download Config. File via USB Stick to the reader Connect USB stick Type C to PC. Copy Config File to USB stick. Power up the Reader via MDB or respectively RS232 connection to its host. Plug in USB stick to reader.
-> Reader automatically copies the Config File from the USB Stick. G7 Smart 7 Install Guide EN v1.0.2.docx 7 / 13 01.04.2020 CPI G7 Smart 7 Install Guide For the update process via USB Stick, the reader must be powered via MDB / RS232 connection, respectively needs to be connected to the VMC or peripheral device. As soon as the USB Stick / Cable is connected, the reader switches into Service Mode and the MDB communication will be on hold. The display shows Service Mode and the orange LED is blinking. The Smart 7 performs the install / update process and restarts when the USB Stick / cable is removed. Subsequently the VMC starts up and the reader is ready for operation. G7 Smart 7 Install Guide EN v1.0.2.docx 8 / 13 01.04.2020 CPI G7 Smart 7 Install Guide 4 Smart 7 Status and Display Messages The Smart 7 DIS versions provide status- operation- and maintenance information by a list of Display Messages given in 4.1 while the Smart 7 MBH variants provide basic information via Status LED only. 4.1 Display Messages The status messages on display will show up as listed below and simultaneously give the corresponding LED status signals shown in 4.2 Reader ready, Connected to VMC Reader starting up connection to VMC Reader not connected to VMC Service mode active, Reader connected to USB Stick/Cable The table below lists the corresponding LED signals 4.2 Status LED Status Messages:
Service Mode Ready Red LED blinking 1x with Pause Startup Read LED blinking 2x with Pause No Connection (to VMC or Coinchanger) Read LED blinking 3x with Pause No Sale or TWN 7 active Orange LED blinks 2x with Pause Service Mode Red LED lighting, Orange LED blinking 1x with Pause Config. Udate Exceptional Errors AutoConfig AC WAIT Exception Error-Code Reader in AutoConfig WAIT mode (LED red and green alternating) G7 Smart 7 Install Guide EN v1.0.2.docx 9 / 13 01.04.2020 CPI G7 Smart 7 Install Guide 5 Support Packages If an USB Stick is connected to the Reader, it goes into Service Mode and a Service Package will be created and copied to the USB Stick. When the USB Stick is removed, the Reader performs a reset. When connecting a USB Cable, a Service Package will be created immediately. This is included in a SPK
.tar file and can be copied to the PC. For Technical Support it can be uploaded to the e-Vending Portal or send to CPI mic_support@cranepi.com The SPK-SNRxxxx-xxxxx.tar Support Package archive includes all relevant reader information within a folder scheme as given below. Data can be either open, or encrypted as file type .enc 5.1 Config The Config folder contains all configuration data and settings for this particular reader. The .json raw data can be viewed in Notepad or in a JSON viewer:
https://jsonformatter.org/json-pretty-print G7 Smart 7 Install Guide EN v1.0.2.docx 10 / 13 01.04.2020 CPI G7 Smart 7 Install Guide 5.2 Logs The Logs folder includes the Config- and Error log files . which can be viewed in Notepad 5.3 Protocols The protocols are in .pco format and can only be viewed in CPI FileExplorer, respectively by CPI Support Staff. 5.4 Selections Selection list is also in .json format and can be read with the viewer or Notepad. G7 Smart 7 Install Guide EN v1.0.2.docx 11 / 13 01.04.2020 CPI G7 Smart 7 Install Guide 5.5 Statistics The reader Statistics are provided in .DTS text format, the same as it was in previous Generation 6 readers. It can be read in MDSview 5.6 Taglist Taglists includes a system information file, which is always encrypted. G7 Smart 7 Install Guide EN v1.0.2.docx 12 / 13 01.04.2020 CPI G7 Smart 7 Install Guide 6 Attaching the device The Smart7 devices can be fixed with the M 4 x 15 screws coming within the box, according to the fitting scheme below:
A separate Drilling Scheme can printed in 1:1 scale to precisely drill the screwing holes. 7 Compliance:
Supply -
Input: 12 - 40Vdc Power: 3 W. USA - FCC ID: QP8SMART7 Canada - IC: 1297A-SMART7
"This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation."
Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. The SMART7 must not be operated in the presents of flammable gases, fumes, or water. The SMART7 is not suitable for ues in areas where ther could be direct contact with water jets. Do not dispose of any part of the SMART7 by inceration. G7 Smart 7 Install Guide EN v1.0.2.docx 13 / 13 01.04.2020