FCC ID: WT8DNWAP440 2x2 WiFi 6 Access Point

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Datto AP440 Version 1.2 July 30, 2021 1 Table of Contents 1. General Warnings ........................................................................... 3 2. Product Specifications .................................................................... 4 3. Product Overview ......................................................................... 5 4. Included Accessories ...................................................................... 5 5. Mounting and Installation Instructions .................................................. 7 5.1 How to Assemble the I/O Port Cover and Gasket for IP54 ................................ 7 5.2 How to Assemble the I/O Edge Cover ................................................................... 8 5.3 How to Mount to an Ethernet Junction Box ......................................................... 9 5.4 How to Mount to a Flat Surface (Wall or Ceiling) ............................................... 10 5.5 How to Mount to a Pole ........................................................................................... 11 5.6 How to Mount to T-Rails ......................................................................................... 12 6. Creating a Network on Network Manager ............................................. 13 7. Configuring a network ..................................................................... 21 8. Configuring Device for Indoor or Outdoor Use ......................................... 27 9. Monitoring, Management and Troubleshooting ........................................ 28 10. Additional Resources ....................................................................... 29 11. Appendix A: FCC Statement .............................................................. 30 12. Appendix B: IC Statement. .............................................................. 31 13. Appendix C: Declaration of Conformity ................................................ 33 14. Appendix D: CE Statements .............................................................. 33 2 1. General Warnings:

Electrical Hazard: Only qualified, instructed, or skilled personnel should perform installation, repair, or disassembly procedures Risque lectrique : Seul le personnel qualifi, instruit ou qualifi doit effectuer les procdures d'installation, de rparation ou de dmontage WARNING: 24V Passive PoE is not supported on this device, do not attempt to use, Damage can result AVERTISSEMENT : le PoE passif 24 V n'est pas pris en charge sur cet appareil, n'essayez pas de l'utiliser, des dommages peuvent en rsulter Restriction Statement:

The 5150-5350-MHz band is allocated for indoor use only in EU member countries and Canada. BE BG CZ DK DE EE IE EL ES FR HR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK 3 2. Product Specifications OFDMA Data Rate (Aggregate) OFDM Data Rate (Aggregate) Transfer Rate Radio 1774.5 Mbps (2.4GHz: 573.5 Mbps, 5GHz: 1201 Mbps) 1166.7 Mbps (2.4GHz: 300Mbps, 5GHz: 866.7 Mbps) 802.11b: Up to 11 Mbps 802.11a/g: Up to 54 Mbps 802.11n: Up to 300 Mbps 802.11ac: Up to 866.7 Mbps 802.11ax: Up to 1201 Mbps 2.4 GHz: 2 stream, 802.11 b/g/n/ax 5 GHz: 2 stream, 802.11 a/b/g/n/ac/ax Scanning Dual Band Radio: 1 Stream Receive 2x Internal Dual band Antenna 75-150 Users per AP WiFi6 802.11a/b/g/n/ac/ax Quad Core CPU @ 1.8GHz 1GB DDR3 2x 10/100/1000 Mbps RJ45 Ethernet Ports 1x 802.3AF/AT Standard PoE input 12V, 2.5A DC Power input 1x USB 2.0

-20C ~ 50C Indoor or Outdoor Installation Tri-Color LED Status Indicator Yes 7.3 x 7.3 x 1.6 (186mm x 186mm x 40mm) Solid Wall, Solid Ceiling, Ethernet Junction box, Pole, T-Rail Lifetime FCC, IC, CE, RCM, UL 4 Yes Yes Yes Yes Yes Yes Yes Yes Antenna OFDMA Max Users (Recommended) 200 -250 Users per AP OFDM Max Users (Recommended) WLAN Standard Processor Memory Ethernet Ports PoE DC Power Input USB Operating Temperature Installation Environment LEDs Hardware CPU Watchdog Size Mounting Warranty Certifications SSIDs SSID to VLAN Tagging Bridge to LAN Seamless Roaming Cloud Management Free iOS/Android App Zero Config Plug and Play Self-forming, Self-healing Mesh Captive Portal w/ Bandwidth throttling, splashpages, and user controls 4 3. Product Overview 4. Included Accessories 5 Drywall Screw Dimensions:

Drywall Anchor Dimensions:

6 5. Mounting and Installation Instructions 5.1 How to Assemble the I/O Port Cover and Gasket for IP54:

1. Plug in a rounded Ethernet cable into the Far right Ethernet Port with 802.3AT poe input supported 2. Wrap the Gasket around the Ethernet cable, align with the I/O cover spacing and push gasket into place. 3. Place the I/O port cover in place over the Gasket and leveraging the provided Allen and Torque tool, screw the 5 Hex screws into place 4. Once Done you will want to use the plugs and fill the unused I/O Holes 5. For Best Sealing and protection of Product, do not mount the device with the Ethernet cables facing upwards towards the sky. 7 5.2 How to Assemble the I/O Edge Cover:

1) Align the I/O Cover with the side of the Housing, and align the 3 mounting holes with the 3 screw mounts on the AP440 Housing 2) Using the Provided I/O Cover screws, screw the 3 screws in place using the provided Allen and Torque L-Tool 3) Now when routing the cables route up and through the Mounting bracket 8 5.3 How to Mount to an Ethernet Junction Box:

1) Install the Flat side of the mounting plate to the Junction Box:

2) Connect the Ethernet Cable to the Access Point Ethernet Port with 802.3AF/AT PoE input 3) Alternatively you can supply power to the device using the 12V DC Power input 4) Install the Access Point on the mounting plate and lock into place 9 5.4 How to Mount to a Flat Surface (Wall or Ceiling):

1) Install the flat side of the Mounting plate on the wall or solid ceiling with wall screws and anchors 2) Connect the Ethernet Cale to the Access Point Ethernet Port with 802.3AT PoE input 3) Alternatively you can supply power to the device using the 12V DC Power input 4) 5) 6) Attach Grounding Cable to the Grounding Point on the Access point and screw in Install the I/O Port Cover and Gasket if installed outdoors Install the Access Point on the mounting plate and lock into place provided Grounding screw if installed outdoors 10 5.5 How to Mount to a Pole:

NOTES:

- Metal Hose Clamp is not included in the packaging and must be purchased Separately

Always use a 0.5 thick Stainless Steel Hose Clamp and Not a Plastic one The system supports being mounting to a pole of diameter 0.75(19mm) up to 6(152.4mm). 1) Install Clamp Cabling through the slots on the Mounting Plate. 2) Connect the Ethernet Cable to the Access Point Ethernet Port with 802.3AF/AT PoE input 3) Alternatively you can supply power to the device using the 12V DC Power input 4) 5) 6) Attach Grounding Cable to the Grounding Point on the Access point and screw in Install the I/O Port Cover and Gasket if installed outdoors Install the Access Point on the mounting plate and lock into place provided Grounding screw 11 5.6 How to Mount to T-Rails 1) Install the Desired T-Rail Clip set in the Mounting Plate. Secure Clips with T-Rail Screws. 2) Install the mounting plate by pressing both clips on the ceiling T-rail until fully engaged 3) Connect the Ethernet Cable to the Access Point Ethernet Port with 802.3AF/AT PoE input, and assemble I/O Cover and Gasket for outdoor installations 12 4) Alternatively you can supply power to the device using the 12V DC Power input 5) Install the Access Point on the mounting plate and lock into place 6. Creating a Network on Network Manager Overview: what were doing This guide is intended to help you set up your first cloud-managed wireless mesh network with Datto Network Manager. Network Manager is a cloud-based network controller that makes it easy for anyone to build, manage, and monitor wireless networks from anywhere in the world. This guide will assist you in setting up a new network on the Datto Network Manager web application. For easier, faster setup, use the Datto Networking for iOS or Datto 13 Networking apps. No matter which version you start with, you can switch between the web and mobile apps seamlessly. Heres whats about to happen:

1. Log into your Datto Partner Portal 2. Well create a new network on Network Manager. 3. Well add access points to the network. 4. Well physically install the access points. 5. Well do some basic network configuration. This guide is not intended to cover every aspect of Network Manager. To learn more about planning your network, view the Datto Knowledge Base (kb.datto.com) What youll need To set up your network, youll need the following:

1. One or more Datto Network Manager-compatible wireless devices, such as the AP440, AP840 or AP840E 2. An Internet connection with at least one Ethernet port available on your modem or router 3. one Ethernet cable and a 802.3at POE source 4. A computer with a browser pointed to datto.com, or an iOS or Android device running the Datto Network Manager App Terminology Well make this process as easy and nontechnical as possible. Here are a few key words that will help. 14 Network: A group of computers or devices that can talk to each other (in our case, wirelessly). Gateway: A Network Manager-compatible router that is connected to the Internet (usually through a DSL, cable, or LAN connection). Repeater: A Network Manager-compatible router that is not connected to the Internet that repeats the signals from local computers and other access points to the gateway. Access point: A generic name for an Network Manager-compatible router/access point which can be either a Gateway or a Repeater. You may also see these called "Nodes."

All Datto Networking Access Points configure themselves: they become gateways or repeaters depending on if they are connected to the Internet or not. Step 1: Log into the Datto Partner Portal(datto.com) and Navigate to the Network Status Page Then Select to Add Device, as shown in the Diagram below in the ttop right corner of the screen 15 You will now be automatically redirected to the Datto Networking Manager webpage, as seen below:

Now you may create new network to add this device to, or navigate to the network you would like to add this device to. For this guide we will be setting up a new Network. So click "Create Network"

Step 2: Create a new network Youll automatically be taken to a page, similar to the one below, to create your first network. 16 Fill in the following information:

Network name: This is the name you want to give this specific network. You will use this name to make changes to the network, display reports, etc. Password: This is the password for local administrators and should be different from your master account login. This limits access and prevents users from making changes to your network. Email: Enter your email address or the address of a local administrator to contact. We will never share this with others. 17 Network Location: Enter a street address for the first access point. To add access points, you will be shown a map that you click on to place access points. By entering an address here, you will be centered on the correct location for your network. Email for Notifications: Enter the email addresses, separated by spaces, for all people youd like to receive outage notifications. These are sent hourly. When finished, click Create to save your new network settings. Step 3: Add access points to your network Its time to let Network Manager know which access points you want to include in the network. Adding them to Network Manager will allow you to manage and monitor the access points from anywhere. Navigate to the Manage > Access Points screen. There are three options to add access points to your network: click the "Add New" button to add access points one at a time by clicking on a map, or use the down arrow to the right of that to add access points in bulk. If you add access points the default way, youll be taken to the Map tab of the Access Points page. A Google map, centered on the address you entered when you created the network, will show a popup to enter your first access point. You can often (depending on location) click the Satellite view button and zoom in for a closer look. 18 1 Fill in the following information:

Name: Enter a name for this access point. This name is used to reference its location and will be displayed in reports. It does not affect users. MAC address: A MAC address is a sequence of 12 numbers and the letters A-F often separated by colons (Eg: 00:02:6F:8A:B2:6E). This can be found on a label on the bottom of the router and on the side of the product box. Description: You can enter optional descriptive text that will be shown on the reports. This is typically used to keep notes on where the access point is installed, etc. Click Add and repeat the process for each additional access point. If you need to add a large number of access points, you may want to add them in bulk. You can do so two ways: by entering the MAC addresses in a text field (one per line), or by uploading a list of access points (along with optional name, location, channel overrides, etc.) in a CSV file. 19 1 For both of these options, your access points will be added to the map based on your network location (similar to how the Datto Networking iOS and Android apps add access points). You can reposition these access points on the map after adding them. When adding by CSV, the CSV file must be in a specific format. You can download a sample CSV file here. Step 4: Install the access points Once your access points are added to Network Manager, its time to install them. If you're using an enclosure, video installation guides are available here. First, connect your Gateway unit to the Internet with an Ethernet cable. This can be plugged in directly to your high-speed modem (if it has a single Ethernet port, power cycle it first), or it can be fed from a router or switch. If it can get an Internet connection through the cable, itll connect to Datto Network Manager. Once the Ethernet cable is plugged in, connect power. The Ethernet cable (PoE device) must be connected only to PoE networks that is SELV circuit and without routing to the outside plant. Next, plug in additional access points as either gateways (connected to Ethernet) or repeaters, connected only to power. When mounting Datto access points directly onto a wall, use a minimum 30 mm screw length. To ensure strong, consistent signal coverage, follow these guidelines:

20 1. Place your gateway in the center of the network. For most devices, every time data is transmitted over one repeater hop, it loses half its speed. A central gateway minimizes the number of hops required. 2. Never go through more than three to four walls or floors. 3. Never go more than 50-150 feet (depending on building materials) between access points. 4. Install no more than about five repeaters to every one gateway. Once all access points are plugged in, you should see them turn green on the Network Manager Status page in about 5 to 15 minutes. For more detailed information on planning and optimizing your network, see the Network Planning Guide. 7. Configuring A Network Your network should now be up and running, but theres a lot we can do to customize it to meet your specific needs. Well walk you through the most common settings here. Configure > General Settings The General Settings tab controls network-wide settings. This will be partially filled in with the information you used to create the network. Location: This defaults to the first address you entered when setting up the network. You can change it at any time. Note that the location only determines where your access point appears on the map; radio settings will be based on the IP address of the access point. Network name: The login name for this network on the dashboard, and also the login ID to access this network individually by a site administrator. This is NOT your master login. This allows you to give access to only the network settings for that network without allowing access to your master account. Time Zone: Used in displaying the local time on reports. AM/PM time: Used in displaying the local time on reports. Display Name: Used to display a more descriptive name (other than the login ID) on reports. Password: The administrator password for this network. Again, this is only for this network and is not your master login password. It is also not the password your users will use to connect to the network. 21 Disable Limited View: If unchecked, users will be able to see a limited view of the network status. The password will still be required to change any network settings. Email: Your email in case we need to contact you. We will not share this with others. Notification Email: The email address notifications will be sent to if enabled. You can list multiple email addresses, separated by spaces. Email Alerts: Select this box to send notifications of network outages each hour to the email addresses you entered above. Network notes: Enter any unique notes for this installation youd like to be able to refer to later. Configure > SSID 1, 2, 3... Each device can broadcast four unique SSIDs that users can connect to. Each of these SSIDs are controlled independently in Network Manager. Typically users have a mix of public SSIDs - with splash pages, bandwidth throttling, DNS filtering and client isolation - and private SSIDs, with WPA Enterprise authentication and access to LAN resources and other clients. When we created your network, we set the first SSID to be public and the second SSID to be private, but you can adjust these any way you wish. Well go through most of the features you may want to enable or change. You can also learn more about voucher access, pay networks and more by following the links at the end of this document. Common Settings SSID name: The name youd like users to see and connect to with their device. You can also check the box below to use each access points name for its SSID instead. Enable: When selected, this SSID will broadcast on all access points in this network. When deselected, it won't broadcast but your settings will be saved. Visible: When enabled, this SSID will advertise itself publicly so users can select it from their list of available networks. When disabled, users must enter the SSID name manually. Band Use this to limit what bands the SSID is broadcast on. Note: Selecting the 'only'

options in a network with single radio devices (like the OM2P) may cause the SSID to not be broadcast at all. Authentication: Enable this to authenticate users with WPA-PSK or WPA-Enterprise at the time they connect to the SSID. This isn't required if you wish to authenticate users on a splash page. 22 WPA Pre-shared key (Password): If you would like to secure your network with a password, enter it here. It must be eight characters or longer and contain no spaces. WPA Enterprise: Uses 802.1x authentication that requires a unique username and password for each user. Captive Portal Settings Bandwidth Throttling: Enable and set download/upload limits to set the maximum speeds users will get when connected to your network. You may want to set these to between 10 and 25 per cent of the speed of your Internet connection, ensuring that one or two users cant consume the entire available bandwidth. Splash Page/Splash Page Type: Enable or disable a page users will see before connecting to your network. You can set this to Custom (hosted by Datto), Facebook WiFi, or a hosted remotely version for advanced users. Splash Page Authentication: Choose Network Manager, RADIUS or HTTP Authentication. Read more here. Client Force Timeout: Minutes client is idle (Idle Timeout) before showing splash page, or minutes between showing splash page regardless of activity (Force Timeout) for non-voucher access. 1 day=1440. Require voucher: Require a valid voucher on splash pages. If unchecked, allows you to provide a basic tier of service at the rates and durations above and (optionally) faster service using vouchers or PayPal. Redirect URL: The page to display after the splash page. Leave blank to display the users requested page. Include user data in redirect URL: If set, additional information specific to the request is added as URL parameters when the final redirect occurs. The parameters node mac, client_mac, and client_url will be set to the MAC addresses of the Access Point and Client, and the original request URL, respectively. Block Unauthenticated Users: Block all ports until a client device has been authenticated. If unchecked, only browsing is blocked. When selected, unauthenticated users trying to access https websites will not be redirected to the splash page. White List: MAC addresses, one per line that will NOT see the splash page, if enabled. Useful for game consoles that do not have a browser. 23 Walled Garden: Sites and resources (images and files for the splash page, etc.) users can visit prior to authentication. Blocked Devices MAC addresses that are blocked from this network. Blocked Message Message to display on the splash page to users who are blocked Availability Schedule WiFi A WiFi schedule allows you to enable or disable each SSID for specific times of the day. The SSID will be enabled or disabled upon checkin to Datto Network Manager, typically within five minutes of the times specified. This schedule will control the SSID only if Enabled for the SSID. Advanced Settings Band Steering Attempts to connect clients to the 5Ghz band when possible in order to best utilize available bandwidth. Band Steering is only available when "Band" is set to "Both - Combined SSID. 802.11r Fast BSS transition (FT), attempts to reduce handoff delay in situations where an end device is roaming from one AP to another. This is useful in applications such as VoIP calls that must maintain continuity of connection. This option is only available if the SSID has WPA authentication enabled. Block LAN Access: Prevents users on this wireless network from accessing your wired LAN. Client isolation: Prevents your wireless users from being able to access each other's computers and common for public networks. Unchecking this box will allow you to do things like share a printer attached to the network, but will also allow malicious users access to other users on the network. Uncheck this ONLY if you know all users have a firewall enabled on their computers. DNS Intercept this must be enabled for Alternate DNS, Blocked Devices, Blocked Message and Splash Page functionality to work SMTP Redirect: Alternate SMTP server IP address for your network. This allows users to send SMTP email by using your ISP's SMTP server. Alternate DNS: Alternate DNS server IP addresses, one per line, for this SSID. This setting will override your network-wide Alternate DNS settings on this SSID. This allows you to use services such as OpenDNS for content filtering, client tracking and more. 24 Access Control List: MAC addresses allowed to use this Access Point, one per line. All other users (MAC addresses) will not be able to browse on this access point. Leave blank to allow all MAC addresses (recommended). Bridge to LAN: Each SSID can be bridged to the LAN for access to local LAN resources. Bridge to VLAN: Each SSID can be tagged with a number from 2-4094 so you can control traffic flow within your LAN. Using a VLAN automatically bridges the SSID to the LAN. PayPal Item ID: You can require guests to pay for all service or enhanced service through PayPal. See the guides at the end of this document. Configure > Radio The Radio settings controls network-wide access point settings. The main items you'll want to set are Channels and Internet Check. Channels: Auto Channel will let Network Manager optimize channel settings daily for your network, taking into consideration mesh repeaters, nearby access points, and sources of interference. Auto Channel respects the Maintenance Window setting in Configure > Maintenance to avoid disruptions during critical times. If Auto is selected then the ability to specify channels, on either a per-network or per-access point basis, is disabled. Manual lets you specify a single channel per band to use for all access points. You can override individual access points in Manage > Access Points. Internet Check: When selected, the wireless network will only be available when there is an active Internet connection. This allows access points to recover quickly when they lose a connection and is the recommended setting. When deselected, the wireless network will stay up even when there is no Internet connection. This allows local resources such as printers and shared drives to continue to function, but access points may take longer to recover when they lose a connection. Configure > Maintenance Automatic Upgrades: When enabled, your network will automatically upgrade to the latest firmware version as new stable upgrades become available. Maintenance window: Select the period of time each day when Network Manager can perform maintenance on your network. This maintenance includes firmware upgrades and Auto Channel scanning and configuration. 25 Configure > Display The Display section allows you to customize the look and feel of Network Manager, and enable external embeds. Display Name: Used to display a more descriptive name on reports. When none is entered, the network name will be used. Update Logo: Load your own logo to replace the Network Manager logo in the top left corner of the application. Allow Read-Only: Click to enable the password-free read-only view of the network status. When enabled, read-only view can be accessed by entering just the network name in Network Manager without a password. The password will still be required to change any network settings. Enable 12 Hour Display: Check to display time in 12 hour (am/pm) format. External embeds: Use the HTML snippet to embed Network Manager reporting pages on an external site like a client portal. Configure > Advanced The Advanced Settings page has a variety of settings that most users won't change. This section will touch on the more common settings. AP Mesh When disabled, this turns off meshing on your APs. Mesh Encryption must be enabled. Mesh Encryption: Encrypts all mesh traffic with WPA2 protection. Access points not belonging to this network won't be able to join the mesh due to the encryption. Alternate DNS: Alternate DNS server IP address for your network, such as OpenDNS. OpenDNS provides several additional features such as content filtering that you may find helpful. This setting applies to all SSIDs and can be overridden by setting an Alternate DNS for each individual SSID. Presence Reporting Settings to configure exporting presence data about wireless clients. Commonly used for location analytics. Note that this feature will be part of a paid package of services in the future. Learn more Status LED(s) When disabled, this turns off LED lights on your APs Share Vouchers: When enabled, vouchers created on this network will be usable on all other networks under this account. Bridge wired clients: When a wired client is connected to an access point, it will use settings from this SSID. 26 Application Reporting (DPI) Disabling this will cause application data (pie chart and table) in the clients page to not be displayed and application data in the networks overview page to display all traffic as unclassified. IGMP Proxy When enabled multicast traffic will be allowed over the LAN. When disabled multicast traffic will be blocked from entering the LAN Roaming VLANs Provides seamless roaming to all SSIDs that aren't bridged to the LAN. Requires that your Switch already be configured to utilize our VLANs. To learn more about setting this feature up, click here. Not compatible with Client Isolation. Bridge SSID: Select an SSID to bridge to the LAN. This gives clients access to LAN resources such as file servers and printers, disables NAT and lets your LAN assign all client DHCP addresses. You can bridge additional SSIDs by using a VLAN tag on each SSID settings page. Delete Network: Select to delete this network from Network Manager. 8. Configuring a Device for Indoor or Outdoor Installation This access point can be configured as an indoor model in addition to an outdoor model and mounted to any wall, ceiling, or pole. When the device is installed indoor, the user should navigate to the specific Access Point management page, and the use can click after reviewing the warning that the device is actually installed indoors. Once that has been processed in the cloud your available 2.4GHz and 5GHz radios should update to the indoor limits to be selected from. This should only be enabled when the device is actually indoors. installed 27 9. Monitoring, Management, and Troubleshooting With your network running and customized, you can now monitor its usage and status by selecting the Network Status link. Heres an overview of the tools available:

Network Usage graph at the top of the page shows the number of users on SSID#1 and the amount of upload and download traffic. Node Map shows the nodes relationship to each other on a map. Node List gives details on each individual node. Node Outages Chart shows the check-in status of a node using colors. STATE Cloud check-in succeeded COLOR Solid Teal IP acquired via DHCP, but inet test is failing Flash Purple Users List shows all users connected to the network. Network Diagram shows how all nodes relate to each other. STATE COLOR Checkin performed, mesh speed <= 2Mbps Flash Green Orphan mode Lonely mode Flash (Yellow), then Green Flash (Red), then Green checkin performed, mesh speed >2Mbps Solid Green You can use each of these tools to see how your network is doing and troubleshoot issues. Troubleshooting in Datto Network Manager Have you have created a strong, healthy network? While there are plenty of diagnostic tools available, the following two are most telling:

On the Node Outages Chart: dark/light green indicate a gateway/repeater is online and hasn't missed a check-in, yellow indicates a node has lost contact with the mesh and is in lonely/orphan mode, pink is when a node needs re-pairing (update of network settings), and gray indicates it's down, offline or has missed check-ins. On the Node Map: (click on a node, then select Neighbors) all nodes will have at least one 28

(preferably two) connections with an RSSI of 17 or more. If not, you need to reposition your node closer to the others or in a better line through fewer walls. You may need to add new nodes. On the Node List: the number of Hops should be three or less (fewer is better). If not, you need to add additional gateways or reposition nodes. Troubleshootingwithyourdevicewithlights The LED on your device can tell you a lot about how that device is functioning. The meaning of the LED light for the AP440 is as follows:

Common States (Gateway and Repeater) STATE Boot loader Booting Up COLOR Solid Purple Solid Yellow Firmware upgrade (node is executing the firmware upgrade) Solid Red Cloud check-in failure Key re-pair Configuration change AP not ready Net failure - no default route Flash White Flash Yellow Solid White Flash Red 10. Additional Resources To learn more about planning and optimizing your network, download the Datto Network Planning Guide. To learn more about Datto's splash page feature, download the Using the Splash Page Editor Guide. To learn more about Datto's vouchers feature, download the Using Vouchers in Network Manager Guide. To learn more about integrating vouchers with PayPal, download the Using PayPal in Network Manager Guide. For any information or datasheets please log into the Datto Partner Portal and view the Corresponding KB articles at help.datto.com 29 11. Appendix A: FCC Statements Federal Communication Commission Interference Statement ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice, pursuanttoPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotection againstharmfulinterferenceinaresidentialinstallation.Thisequipmentgenerates,usesandcan radiateradiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstructions, maycauseharmfulinterferencetoradiocommunications.However,thereisnoguaranteethat interferencewillnotoccurinaparticularinstallation.Ifthisequipmentdoescauseharmful interferencetoradioortelevisionreception,whichcanbedeterminedbyturningtheequipmentoff andon,theuserisencouragedtotrytocorrecttheinterferencebyoneofthefollowingmeasures:

Reorientorrelocatethereceivingantenna. Increasetheseparationbetweentheequipmentandreceiver. Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiveris connected. Consultthedealeroranexperiencedradio/TVtechnicianforhelp. FCCRadiationExposureStatement:

ThisequipmentcomplieswithFCCradiationexposurelimitssetforthforanuncontrolled environment.Thisequipmentshouldbeinstalledandoperatedwithminimumdistance22 cmbetweentheradiator&yourbody. FCCCaution:Anychangesormodificationsnotexpresslyapprovedbythepartyresponsible forcompliancecouldvoidtheuser'sauthoritytooperatethisequipment. FCCCaution:Thisdevicecomplieswithpart15oftheFCCRules.Operationissubjecttothe followingtwoconditions:(1)Thisdevicemaynotcauseharmfulinterference,and(2)this devicemustacceptanyinterferencereceived,includinginterferencethatmaycauseundesired operation. Thisdeviceandit'santennas(s)mustnotbecolocatedoroperatinginconjunctionwithany otherantennaortransmitterexceptinaccordancewithFCCmultitransmitterproduct procedures. ForproductavailableintheUSA/Canadamarket,onlychannel1~11canbeoperated. Selectionofotherchannelsisnotpossible. Deviceswillnotpermitoperationsonchannels120132for11aand11n/awhichoverlapthe 56005650MHzband. Note:ThecountrycodeselectionisfornonUSmodelonlyandisnotavailabletoallUSmodel. PerFCCregulation,allWiFiproductmarketedinUSmustfixedtoUSoperationchannelsonly. 30 OnlyTrainedandQualifiedProfessionalsshouldbeallowedtoinstall,replaceorservice thisequipment.NoUserServiceablepartsinside.ToAvoidRiskofelectricshock,donot open.Installationoftheequipmentmustcomplywithlocalandnationalelectricalcodes. FCCProfessionalInstallationInstructions:

1. InstallationPersonnel Thisproductisdesignedforaspecificapplicationandneedstobeinstalledbya qualifiedprofessionalwhohasRFandrelatedruleknowledge.TheGeneralUsershall notattempttoinstallorchangethesettings. 2. InstallationLocation Theproductshallbeinstalledatalocationwheretheradiatingantennacanbekept22 cmawayfromnearbypersoninnormaloperatingconditiontomeetregulatoryRF exposurerequirements 3. ExternalAntenna Useonlytheantennaswhichhavebeenapprovedbytheapplicant.Thenon approvedantenna(s)mayproduceunwantedspuriousorexcessiveRFemissions whichmayleadtotheviolationofFCClimitandisprohibited. 4. InstallationProcedure PleaserefertotheUsersManualfortheinstallationproceduredetails 5. Warning Pleasecarefullyselecttheinstallationpositionandmakesurethatthefinaloutput powerdoesnotexceedthelimitsetinrelevantrules.Theviolationoftherulecould leadtoseriousfederalpenalty. 31 12. Appendix B: IC Statements Canada,IndustryCanada(IC)Notices Thisdevicecontainslicenceexempttransmitter(s)/receiver(s)thatcomplywithInnovation, ScienceandEconomicDevelopmentCanadaslicenceexemptRSS(s).Operationissubjecttothe followingtwoconditions:

(1)Thisdevicemaynotcauseinterference.

(2)Thisdevicemustacceptanyinterference,includinginterferencethatmaycauseundesired operationofthedevice. Lmetteur/rcepteurexemptdelicencecontenudansleprsentappareilestconformeauxCNR dInnovation,SciencesetDveloppementconomiqueCanadaapplicablesauxappareilsradio exemptsdelicence.Lexploitationestautoriseauxdeuxconditionssuivantes:

(1)Lappareilnedoitpasproduiredebrouillage;

(2)Lappareildoitacceptertoutbrouillageradiolectriquesubi,mmesilebrouillageest susceptibledencompromettrelefonctionnement. Caution:

(i)thedeviceforoperationintheband51505250MHzisonlyforindoorusetoreducethe potentialforharmfulinterferencetocochannelmobilesatellitesystems;

(ii)whereapplicable,antennatype(s),antennamodels(s),andworstcasetiltangle(s)necessaryto remaincompliantwiththee.i.r.p.elevationmaskrequirementsetforthinsection6.2.2.3shallbe clearlyindicated. Avertissement:

Leguidedutilisationdesdispositifspourrseauxlocauxdoitincluredesinstructionsprcisessur lesrestrictionssusmentionnes,notamment:

(i)lesdispositifsfonctionnantdanslabande51505250MHzsontrservsuniquementpourune utilisationlintrieurafinderduirelesrisquesdebrouillageprjudiciableauxsystmesde satellitesmobilesutilisantlesmmescanaux;

(ii)lorsquilyalieu,lestypesdantennes(silyenaplusieurs),lesnumrosdemodlede lantenneetlespiresanglesdinclinaisonncessairespourresterconformelexigencedela p.i.r.e.applicableaumasquedlvation,noncelasection6.2.2.3,doiventtreclairement indiqus 32 RadiationExposureStatement:

This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment.Thisequipmentshouldbeinstalledandoperatedwithgreaterthan26cmbetween theradiator&yourbody. Dclarationd'expositionauxradiations:

Cetquipementestconformeauxlimitesd'expositionauxrayonnementsISEDtabliespourun environnementnoncontrl.Cetquipementdoittreinstalletutilisplusde26cmentrele radiateuretvotrecorps. Professionalinstallationinstruction 1.Installationpersonal Thisproductisdesignedforspecificapplicationandneedstobeinstalledbyaqualified personalwhohasRFandrelatedruleknowledge.Thegeneralusershallnotattemptto installorchangethesetting. 2.Installationlocation Theproductshallbeinstalledatalocationwheretheradiatingantennacanbekept26cm fromnearbypersoninnormaloperationconditiontomeetregulatoryRFexposure requirement. 3.Externalantenna Useonlytheantennaswhichhavebeenapprovedbytheapplicant.Thenonapproved antenna(s)mayproduceunwantedspuriousorexcessiveRFtransmittingpowerwhich mayleadtotheviolationofISEDlimitandisprohibited. 4.Installationprocedure Pleaserefertousersmanualforthedetail. 5.Warning Pleasecarefullyselecttheinstallationpositionandmakesurethatthefinaloutputpower doesnotexceedthelimitsetforceinrelevantrules.Theviolationoftherulecouldleadto seriousfederalpenalty. 33 Instructionsd'installationprofessionnelle 1.Installation Ceproduitestdestineaunusagespecifiqueetdoitetreinstalleparunpersonnelqualifie maitrisantlesradiofrequencesetlesregless'yrapportant.L'installationetlesreglagesne doiventpasetremodifiesparl'utilisateurfinal. 2.Emplacementd'installation Enusagenormal,afinderespecterlesexigencesreglementairesconcernantl'expositionaux radiofrequences,ceproduitdoitetreinstalledefaconarespecterunedistancede26cmentre l'antenneemettriceetlespersonnes. 3.Antennexterne. Utiliseruniiquementlesantennesapprouveesparlefabricant.L'utilisationd'autresantennes peutconduireaunniveauderayonnementessentielounonessentieldepassantlesniveaux limitesdefinisparISED,cequiestinterdit. 4.Procedured'installation Consulterlemanueld'utilisation. 5.Avertissement Choisiravecsoinlapositiond'installationets'assurerquelapuissancedesortienedepassepas leslimitesenvigueur.Laviolationdecettereglepeutconduireadeserieusespenalites federales. 34 13. Appendix C: Declaration of Conformity Hereby, Datto, Inc, declares that the radio equipment type AP440 is in compliance with Directive 2014/53/EU issues by the Commission of the European Community. The full text of the EU declaration of conformity is available at the following internet address:

help.datto.com A minimum Separation distance of 20 cm must be maintained between the user's body and the device, including the antenna during body-worn operation to comply with the RF exposure requirements in Europe. The following Test methods have been applied in order to prove conformity with the essential requirements of the EU Directive 2014/53/EU. Radio:

- EN 300 328

- EN 301 893 RF Exposure:

- EN 50385

- EN 62311 EMC:

- EN 301 489-1

- EN 301 489-17 Emissions:

- EN 55024

- EN 55032

- EN 55035 Safety:

- EN 62368-1

- EN 60950-22

- IEC 60529

14. Appendix D: CE Statements Simplified EU Declaration of Conformity:

Cesky[Czech]

Datto tmto prohlauje, e tento bezdrtov pstupov bod AP440 je ve shod se zkladnmi poadavky a dalmi pslunmi ustanovenmi smrnice 2014/53 / EU 35 Dansk[Danish]

Datto erklrer hermed, at dette trdlse adgangspunkt AP440 er i overensstemmelse med de vsentlige krav og andre relevante bestemmelser i direktiv 2014/53 / EU Deutsch[German]

Hiermit erklrt Datto, dass dieser drahtlose Zugangspunkt AP440 den grundlegenden Anforderungen und anderen relevanten Bestimmungen der Richtlinie 2014/53 / EU entspricht Eesti[Estonian]

English Espaol[Spanish]

[Greek]

Franais [French]

Italiano[Italian]

Latviski[Latvian]

Kesolevaga deklareerib Datto, et see traadita psupunkt AP440 on - oluliste nuete ja muude asjakohaste stete jrgimine Direktiiv 2014/53 / EU Hereby, Datto, declares that this wireless Access Point AP440 is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU Por la presente, Datto declara que este punto de acceso inalmbrico AP440 cumple con los requisitos esenciales y otras disposiciones relevantes de la Directiva 2014/53 / EU.

, Datto, AP440 2014/53 / U Par la prsente, Datto dclare que ce point d'accs sans fil AP440 est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 2014/53 / EU. Con la presente, Datto, dichiara che questo Access Point wireless AP440 conforme ai requisiti essenziali e ad altre disposizioni pertinenti della Direttiva 2014/53 / EU. Ar o Datto pazio, ka is bezvadu piekuves punkts AP440 atbilst Direktvas 2014/53 / EU pamatprasbm un citiem attiecgajiem noteikumiem Lietuvi[Lithuanian]

iuo, Datto pareikia, kad is belaidis prieigos takas AP440 atitinka esminius Direktyvos 2014/53 / ES reikalavimus ir kitas susijusias nuostatas Nederlands[Dutch]

Hierbij verklaart Datto dat dit draadloze toegangspunt AP440 in overeenstemming is met de essentile vereisten en andere relevante bepalingen van richtlijn 2014/53 / EU Malti[Maltese]

Hawnhekk, Datto, jiddikjara li dan il-Punt ta 'Aess bla fili AP440 huwa konformi mar-rekwiiti essenzjali u dispoizzjonijiet rilevanti ora tad-Direttiva 2014/53 / EU Magyar[Hungarian]

Ezennel a Datto kijelenti, hogy ez az AP440 vezetk nlkli hozzfrsi pont megfelel a 2014/53 / EU irnyelv alapvet kvetelmnyeinek s egyb vonatkoz rendelkezseinek 36 Polski[Polish]

Niniejszym Datto owiadcza, e ten bezprzewodowy punkt dostpowy AP440 jest zgodny z zasadniczymi wymaganiami i innymi odpowiednimi postanowieniami dyrektywy 2014/53 / EU Portugus[Portuguese] Por meio deste, Datto declara que este Ponto de Acesso sem fio AP440 est em conformidade com os requisitos essenciais e outras disposies relevantes da Diretiva 2014/53 / EU Slovensko [Slovenian] Datto izjavlja, da je ta brezina dostopna toka AP440 v skladu z bistvenimi zahtevami in drugimi ustreznimi dolobami Direktive 2014/53 / EU Slovensky [Slovak]

Tmto spolonos Datto vyhlasuje, e tento bezdrtov prstupov bod AP440 je v slade so zkladnmi poiadavkami a almi prslunmi ustanoveniami smernice 2014/53 / E. Suomi [Finnish]

Tten Datto vakuuttaa, ett tm langaton tukiasema AP440 on direktiivin 2014/53 / EU olennaisten vaatimusten ja muiden asiaankuuluvien snnsten mukainen. Svenska [Swedish]

Hrmed frklarar Datto att denna trdlsa tkomstpunkt AP440 verensstmmer med de vsentliga kraven och andra relevanta bestmmelser i direktiv 2014/53 / EU 37

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Datto, Inc. 101 Merritt 7, Norwalk, CT 06851 USA TEL: 8882946312 FAX: 8882946312 Date: 2021-10-22 FCC ID: WT8DNWAP440 Declaration for DFS master devices We, Datto, Inc. hereby declare that the (1) band from 5600-5650MHz will be disabled by the software during the manufacturing and which cannot be changed by the end-user (2)this device meets all the other requirements specified in Part 15E Section 15.407. If you should have any question(s) regarding this declaration, please dont hesitate to contact us. Thank you!

Benjamin Townsend / Senior Compliance Analyst Tel: 8882946312 Fax: 8882946312 E-mail: btownsend@datto.com

Datto, Inc. 101 Merritt 7, Norwalk, CT 06851 USA TEL: 8882946312 FAX: 8882946312 Pursuant to Sections 0.457 and 0.459 of the Commissions Rules, the Applicant hereby requests confidential treatment of information accompanying this Application as outlined Date: 2021-10-22 FCC ID: WT8DNWAP440 Federal Communications Commission Authorization and Evaluation Division Confidentiality Request below:

Operational Description Software Operational Description The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these matters might be harmful to the Applicant and provide unjustified benefits to its competitors. The Applicant understands that pursuant to Rule 0.457, disclosure of this Application and all accompanying documentation will not be made before the date of the Grant for this application. Sincerely yours,

Benjamin Townsend / Senior Compliance Analyst Tel: 8882946312 Fax: 8882946312 E-mail: btownsend@datto.com

Datto, Inc. 101 Merritt 7, Norwalk, CT 06851 USA TEL: 8882946312 FAX: 8882946312 P O W E R O F A T T O R N E Y Date: 2021-10-22 FCC ID: WT8DNWAP440 To whom it may concern:

We, the undersigned, hereby authorize Andrea Hsia / Supervisor of Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch (BV CPS Taoyuan) of Taiwan to act on our behalf in all manners relating to FCC application for equipment authorization, including signing of all documents relating to these matters. Any and all acts carried out by Andrea Hsia / Supervisor of BV CPS Taoyuan on our behalf shall have the same effect as acts of our own. If you have any questions regarding the authorization, please dont hesitate to Contact us. Thank you!

Sincerely yours,

Benjamin Townsend / Senior Compliance Analyst Tel: 8882946312 Fax: 8882946312 E-mail: btownsend@datto.com

FCC ID: WT8DNWAP440 Description of Permissive Change The application is prepared for FCC class II permissive change by adding frequency band and mode through software enabling to its original parent application. The adding frequency band is from 5.26 to 5.32GHz, 5.50 to 5.72GHz. Both devices, original and updated versions, are electrically identical in all aspects except enabling frequency bands of 5260 ~ 5320 MHz and 5500 ~ 5720MHz. Regards, Andrea Hsia/ Supervisor Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch Tel: 886-3-318 3232 ext. 1628 Fax: 886-3-327 0892 Email: andrea.hsia@bureauveritas.com Data: 2021-11-18

Datto, Inc. 101 Merritt 7, Norwalk, CT 06851 USA TEL: 8882946312 FAX: 8882946312 P O W E R O F A T T O R N E Y Date: 2021-09-14 FCC ID: WT8DNWAP440 To whom it may concern:

We, the undersigned, hereby authorize Andrea Hsia / Supervisor of Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch (BV CPS Taoyuan) of Taiwan to act on our behalf in all manners relating to FCC application for equipment authorization, including signing of all documents relating to these matters. Any and all acts carried out by Andrea Hsia / Supervisor of BV CPS Taoyuan on our behalf shall have the same effect as acts of our own. If you have any questions regarding the authorization, please dont hesitate to Contact us. Thank you!

Sincerely yours,

Benjamin Townsend / Senior Compliance Analyst Tel: 8882946312 Fax: 8882946312 E-mail: btownsend@datto.com

Datto, Inc. 101 Merritt 7, Norwalk, CT 06851 USA TEL: 8882946312 FAX: 8882946312 P R O F E S S I O N A L I N S T A L L A T I O N A T T E S T A T I O N Date: 2021-09-14 FCC ID: WT8DNWAP440 We, Datto, Inc. hereby declare that requirements of KDB 353028 D01 Antennas Part 15 Transmitters v01 have been met and shown on the following questions. Further we declare that the info listed below are correct and represent the product in consideration under this filing. 1. Professional installation must be justified. Description: Datto designs equipment for and sells through the MSP (Managed Service Provider) channel of IT support companies that bundle Dattos services with other managed services to their local SMBs(Small and Medium Sized Businesses) clients. Datto sells its products to authorized MSP channel resellers. The AP440 is not for sale to the general public. Datto offers additional training resources and courses for our MSP partners that handle all of the installation and access to the portal allowing management of Datto products. Device is outdoor Access Point and must need special trained professional in configuring and installing the product, more details please refer to user manual exhibit. 2. Professional installation does not permit use of any antenna with the transmitter; the permitted types of antenna specified as below. Description: Below listed of Antennas has been compliance FCC Rule Part 15 requirement, more details please refer to test reports. 3. The applicant should address the following items when justifying professional installation.

(1) To qualify for professional installation, please explain why the hardware is not readily available to average consumer. Datto, Inc. 101 Merritt 7, Norwalk, CT 06851 USA TEL: 8882946312 FAX: 8882946312 Description: Due to this product and will not be sold directly to the general public through retail store, therefore the hardware is not readily available to average consumer. Datto designs equipment for and sells through the MSP (Managed Service Provider) channel of IT support companies that bundle Dattos services with other managed services to their local SMBs(Small and Medium Sized Businesses) clients. Datto sells its products to authorized MSP channel resellers. The AP440 is not for sale to the general public. Datto offers additional training resources and courses for our MSP partners that handle all of the installation and access to the portal allowing management of Datto products.

(2) Marketing Applicant must ensure device cannot be sold via retail to the general public or by mail order. Description: Datto designs equipment for and sells through the MSP (Managed Service Provider) channel of IT support companies that bundle Dattos services with other managed services to their local SMBs(Small and Medium Sized Businesses) clients. Datto sells its products to authorized MSP channel resellers. The AP440 is not for sale to the general public. Datto offers additional training resources and courses for our MSP partners that handle all of the installation and access to the portal allowing management of Datto products. Datto, Inc. 101 Merritt 7, Norwalk, CT 06851 USA TEL: 8882946312 FAX: 8882946312 Applicant must show that device intended use is not for consumers and general public. Description: Datto designs equipment for and sells through the MSP (Managed Service Provider) channel of IT support companies that bundle Dattos services with other managed services to their local SMBs (Small and Medium Sized Businesses) clients. Datto sells its products to authorized MSP channel resellers. The AP440 is not for sale to the general public. Datto offers additional training resources and courses for our MSP partners that handle all of the installation and access to the portal allowing management of Datto products.

(3) Explain what is unique, sophisticated, complex, or specialized about the equipment that REQUIRES it to be installed by a professional installer?

Description: The AP440 is not for sale to the general public. MSP Partners install the product and access the online portal allowing management and configuration of Datto products. Configuration of Datto products is only possible through its online management portal. Datto provides training resources for installation and configuration purposes to its MSP customers. 4. Other professional installation requirements

(1) Installation must be controlled. Description: Datto designs equipment for and sells through the MSP (Managed Service Provider) channel of IT support companies that bundle Dattos services with other managed services to their local SMBs(Small and Medium Sized Businesses) clients. Datto sells its products to authorized MSP channel resellers. The AP440 is not for sale to the general public. Datto offers additional training resources and courses for our MSP partners that handle all of the installation and access to the portal allowing management of Datto products.

(2) Installed by licensed professionals. Description: Device sold to dealer who hires installers and need special trained professional in configuring and installing the product.

(3) Installation requires special training. Description: The product need special programming, access to keypad, field strength measurements made, so must need special trained professional in configuring and installing the product. Datto designs equipment for and sells through the MSP (Managed Service Provider) channel of IT support companies that bundle Dattos services with other managed services to their local SMBs(Small and Medium Sized Businesses) clients. Datto sells its products to authorized MSP channel resellers. The AP440 is not for sale to the general public. Datto, Inc. 101 Merritt 7, Norwalk, CT 06851 USA TEL: 8882946312 FAX: 8882946312 Configuration of Datto products is only possible through its online management portal. Datto provides instruction and training resources for proper installation of physical components and feature configurations to its MSP customers. If you should have any question(s) regarding this declaration, please dont hesitate to contact us. Thank you!

Benjamin Townsend / Senior Compliance Analyst Tel: 8882946312 Fax: 8882946312 E-mail: btownsend@datto.com

Datto, Inc. 101 Merritt 7, Norwalk, CT 06851 USA TEL: 8882946312 FAX: 8882946312 G E N E R A L D E C L A R A T I O N Date: 2021-09-14 FCC ID: WT8DNWAP440 We, Datto, Inc. declare that the device does not support channel 12 ~ 13 in 2.4GHz band and any non-US channels in all the operational mode(s) for the following product. If you have any questions regarding the authorization, please dont hesitate to contact us. Thank you!

Benjamin Townsend / Senior Compliance Analyst Tel: 8882946312 Fax: 8882946312 E-mail: btownsend@datto.com